Brother MFC-295CN, MFC-257CW, MFC-255CW User Manual

USER’S GUIDE

MFC-253CW MFC-255CW MFC-257CW MFC-295CN

Version 0

ARL/ASA/NZ

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN

(Circle your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt; and

may support an insurance claim by you in the event of product loss covered by insurance.

© 2009 Brother Industries, Ltd.

Approval Information and Compilation and

Publication Notice

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

i

Table of Contents

 

Section I General

 

1

General Information

2

 

Using the documentation .......................................................................................

2

 

Symbols and conventions used in the documentation ....................................

2

 

Accessing the Software User’s Guide and Network User’s Guide ........................

3

 

Viewing Documentation...................................................................................

3

 

Accessing Brother Support (Windows®) ................................................................

5

 

Control panel overview ..........................................................................................

6

2

Loading paper and documents

8

 

Loading paper and other print media.....................................................................

8

 

Loading envelopes and postcards.................................................................

10

 

Removing small printouts from the machine .................................................

12

 

Printable area ................................................................................................

13

 

Acceptable paper and other print media..............................................................

14

 

Recommended print media ...........................................................................

14

 

Handling and using print media .....................................................................

15

 

Choosing the right print media.......................................................................

16

 

Loading documents .............................................................................................

18

 

Using the ADF (MFC-295CN only) ................................................................

18

 

Using the scanner glass ................................................................................

19

 

Scannable area .............................................................................................

20

3

General setup

21

 

On/Off key............................................................................................................

21

 

Turning the machine off.................................................................................

21

 

Turning the machine on.................................................................................

21

 

Mode Timer..........................................................................................................

21

 

Paper settings......................................................................................................

22

 

Paper Type ....................................................................................................

22

 

Paper Size .....................................................................................................

22

 

Volume Settings...................................................................................................

22

 

Ring Volume ..................................................................................................

22

 

Beeper Volume..............................................................................................

22

 

Speaker Volume ............................................................................................

23

 

Setting Daylight Saving Time...............................................................................

23

 

LCD display .........................................................................................................

24

 

LCD Contrast.................................................................................................

24

 

Sleep Mode..........................................................................................................

24

4

Security features

25

 

TX Lock................................................................................................................

25

 

Setting and changing the TX Lock password ................................................

25

 

Turning TX Lock on/off ..................................................................................

26

ii

Section II Fax

 

5

Sending a Fax

28

 

Entering Fax mode ..............................................................................................

28

 

Faxing from the ADF (MFC-295CN only) ......................................................

28

 

Faxing from the scanner glass ......................................................................

28

 

Faxing Letter size documents from the scanner glass ..................................

29

 

Colour fax transmission .................................................................................

29

 

Cancelling a fax in progress ..........................................................................

29

 

Broadcasting (Monochrome only)........................................................................

29

 

Cancelling a Broadcast in progress...............................................................

30

 

Additional sending operations..............................................................................

30

 

Sending faxes using multiple settings ...........................................................

30

 

Contrast .........................................................................................................

31

 

Changing fax resolution.................................................................................

31

 

Dual Access (Monochrome only)...................................................................

32

 

Real Time Transmission................................................................................

32

 

Overseas Mode .............................................................................................

33

 

Checking and cancelling waiting jobs............................................................

33

 

Sending a fax manually .................................................................................

33

 

Out of Memory message ...............................................................................

33

6

Receiving a Fax

34

 

Receive modes....................................................................................................

34

 

Choosing the Receive Mode .........................................................................

34

 

Using Receive Modes..........................................................................................

35

 

Fax Only ........................................................................................................

35

 

Fax/Tel...........................................................................................................

35

 

Manual...........................................................................................................

35

 

External TAD .................................................................................................

35

 

Receive Mode settings ........................................................................................

36

 

Ring Delay .....................................................................................................

36

 

F/T Ring Time (Fax/Tel mode only)...............................................................

36

 

Fax Detect .....................................................................................................

37

 

Additional receiving operations............................................................................

37

 

Printing a reduced incoming fax ....................................................................

37

 

Out of Paper Reception .................................................................................

37

iii

7

Telephone and External devices

38

 

Voice Operations .................................................................................................

38

 

Tone or pulse (Not Available for New Zealand).............................................

38

 

Fax/Tel mode.................................................................................................

38

 

Telephone Service for Australia...........................................................................

38

 

Telstra® FaxStream® Duet® (Distinctive Ring) ..............................................

38

 

Caller ID.........................................................................................................

40

 

How Does the Caller ID Work?......................................................................

41

 

The Caller ID is Stored in Your Machine Memory .........................................

41

 

Viewing Caller ID List ....................................................................................

41

 

Telephone Service for New Zealand ...................................................................

42

 

FaxAbility .......................................................................................................

42

 

Caller ID.........................................................................................................

43

 

How Does the Caller ID Work?......................................................................

44

 

Viewing Caller ID List ....................................................................................

44

 

Telephone Service for Some Countries...............................................................

45

 

Distinctive Ring (For Singapore and Hong Kong)..........................................

45

 

Caller ID (For Singapore and Hong Kong) ....................................................

46

 

Viewing Caller ID List ....................................................................................

46

 

Connecting an external TAD (telephone answering device)................................

47

 

Connections...................................................................................................

47

 

Recording an outgoing message (OGM) on an external TAD.......................

48

 

Multi-line connections (PABX) .......................................................................

48

 

External and extension telephones......................................................................

48

 

Connecting an external or extension telephone ............................................

48

 

Operation from extension telephones............................................................

49

 

Using a cordless external telephone .............................................................

49

 

Using remote codes.......................................................................................

49

8

Dialling and storing numbers

51

 

How to Dial ..........................................................................................................

51

 

Manual dialling...............................................................................................

51

 

Speed Dialling ...............................................................................................

51

 

Search ...........................................................................................................

51

 

Fax Redial .....................................................................................................

51

 

Storing numbers ..................................................................................................

52

 

Storing a pause .............................................................................................

52

 

Storing Speed Dial numbers..........................................................................

52

 

Changing Speed Dial numbers......................................................................

52

 

Setting up groups for broadcasting................................................................

53

 

Combining Quick Dial numbers .....................................................................

53

9

Printing Reports

54

 

Fax reports...........................................................................................................

54

 

Transmission Verification Report...................................................................

54

 

Fax Journal (activity report) ...........................................................................

55

 

Reports ................................................................................................................

55

 

How to print a report ......................................................................................

55

iv

Section III Copy

 

10

Making copies

58

 

How to copy .........................................................................................................

58

 

Entering Copy mode......................................................................................

58

 

Making a single copy .....................................................................................

58

 

Making multiple copies ..................................................................................

58

 

Stop copying..................................................................................................

58

 

Copy Options .......................................................................................................

59

 

Changing copy speed and quality .................................................................

60

 

Enlarging or reducing the image copied ........................................................

60

 

Making N in 1 copies or a poster (Page Layout) ...........................................

61

 

Sorting copies using the ADF (Monochrome only) (MFC-295CN only).........

63

 

Adjusting Brightness and Contrast ................................................................

63

 

Paper options ................................................................................................

64

Section IV Direct Printing

11

Printing photos from a memory card or

 

 

USB Flash memory drive

66

 

PhotoCapture Center™ Operations.....................................................................

66

 

Printing from a memory card or USB Flash memory drive without a PC.......

66

 

Scanning to a memory card or USB Flash memory drive without a PC ........

66

 

Using PhotoCapture Center™ from your computer.......................................

66

 

Using a memory card or USB Flash memory drive .......................................

66

 

Memory cards, USB Flash memory drive and folder structures ....................

67

 

Getting started .....................................................................................................

68

 

How to print from a memory card or USB Flash memory drive ...........................

69

 

Print Index (Thumbnails) ...............................................................................

69

 

Printing Photos ..............................................................................................

70

 

DPOF printing................................................................................................

71

 

PhotoCapture Center™ print settings..................................................................

72

 

Print speed and Quality .................................................................................

72

 

Paper Options................................................................................................

72

 

Adjusting Brightness and Contrast ................................................................

73

 

Cropping ........................................................................................................

73

 

Borderless printing.........................................................................................

73

 

Date Print.......................................................................................................

74

 

Scan to a memory card or USB Flash memory drive ..........................................

74

 

Changing the image quality ...........................................................................

75

 

Changing the monochrome file format ..........................................................

75

 

Changing the colour file format......................................................................

75

 

Understanding the Error Messages.....................................................................

76

v

12

Printing photos from a camera (MFC-295CN only)

77

 

Printing photos directly from a PictBridge camera...............................................

77

 

PictBridge requirements ................................................................................

77

 

Setting your digital camera ............................................................................

77

 

Printing Images..............................................................................................

78

 

DPOF printing................................................................................................

78

 

Printing photos directly from a digital camera (without PictBridge)......................

79

 

Printing Images..............................................................................................

79

 

Understanding the Error Messages .....................................................................

80

Section V Software

13

Software and Network features

82

Section VI Appendixes

 

A

Safety and Legal

84

 

Choosing a location .............................................................................................

84

 

To use the machine safely...................................................................................

85

 

Important safety instructions..........................................................................

90

 

IMPORTANT-For Your Safety .......................................................................

91

 

Important Information for Australia ......................................................................

92

 

Important safety instructions..........................................................................

92

 

Important Information for New Zealand ...............................................................

94

 

Important Safety Instructions.........................................................................

94

 

Important Information for Some Countries...........................................................

97

 

Important Safety Instructions.........................................................................

97

 

LAN connection (MFC-295CN only) ..............................................................

98

 

Radio interference .........................................................................................

98

 

International ENERGY STAR® Qualification Statement................................

99

 

Legal limitations for copying ..............................................................................

100

 

Trademarks........................................................................................................

101

B

Troubleshooting and Routine Maintenance

102

 

Troubleshooting .................................................................................................

102

 

If you are having difficulty with your machine ..............................................

102

 

Dial Tone detection......................................................................................

109

 

Telephone line interference .........................................................................

109

 

Error and maintenance messages.....................................................................

110

 

Transferring your faxes or Fax Journal report .............................................

115

 

Document jam (MFC-295CN only) .............................................................

116

 

Printer jam or paper jam ..............................................................................

117

vi

 

Routine maintenance.........................................................................................

119

 

Replacing the ink cartridges ........................................................................

119

 

Cleaning the outside of the machine ...........................................................

122

 

Cleaning the scanner glass .........................................................................

123

 

Cleaning the machine’s printer platen .........................................................

124

 

Cleaning the paper pick-up rollers...............................................................

124

 

Cleaning the print head ...............................................................................

125

 

Checking the print quality ............................................................................

125

 

Checking the print alignment .......................................................................

126

 

Checking the ink volume .............................................................................

127

 

Machine Information ..........................................................................................

127

 

Checking the serial number.........................................................................

127

 

Reset functions............................................................................................

127

 

How to reset the machine............................................................................

128

 

Packing and shipping the machine....................................................................

128

C

Menu and Features

131

 

On-screen programming....................................................................................

131

 

Menu table...................................................................................................

131

 

Memory storage...........................................................................................

131

 

Menu keys .........................................................................................................

131

 

Menu Table........................................................................................................

133

 

Entering Text .....................................................................................................

145

D

Specifications

146

 

General..............................................................................................................

146

 

Print media.........................................................................................................

148

 

Fax.....................................................................................................................

149

 

Copy ..................................................................................................................

151

 

PhotoCapture Center™ .....................................................................................

152

 

PictBridge (MFC-295CN only) ...........................................................................

153

 

Scanner .............................................................................................................

154

 

Printer ................................................................................................................

155

 

Interfaces...........................................................................................................

156

 

Computer requirements .....................................................................................

157

 

Consumable items.............................................................................................

158

 

Network (LAN) ...................................................................................................

159

 

Wireless one-push configuration (MFC-253CW/255CW/257CW)...............

160

E

Index

161

vii

viii

Section I

General

General Information

2

Loading paper and documents

8

General setup

21

Security features

25

1 General Information

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation.

Bold

Bold typeface identifies specific

 

buttons on the machine’s

 

control panel or on the

 

computer screen.

Italics

Italicized typeface emphasizes

 

an important point or refers you

 

to a related topic.

Courier

Text in Courier New font

New

identifies messages on the

 

LCD of the machine.

WARNING

Warnings tell you what to do to prevent possible personal injury.

CAUTION

Cautions specify procedures you must follow or avoid to prevent possible minor injuries.

IMPORTANT

IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

2

Accessing the

Software User’s Guide

and Network User’s

Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read Software User’s Guide and Network User’s Guide that are on the CD-ROM.

Viewing Documentation
Viewing Documentation (Windows®)

To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose

User’s Guides in HTML format.

If you have not installed the software, you can find the documentation by following the instructions below:

a Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive.

Note

If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click your model name.

General Information

 

c If the language screen appears, click

 

your language. The CD-ROM Top Menu

 

will appear.

1

Note

If this window does not appear, use

Windows® Explorer to run the start.exe program from the root directory of the Brother CD-ROM.

d Click Documentation.

e Click the documentation you want to read.

HTML documents: Software User’s Guide and

Network User’s Guide in HTML format.

This format is recommended for viewing on your computer.

PDF documents:

User’s Guide for stand-alone operations and Software User’s Guide and Network User’s Guide in PDF format.

This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

3

Chapter 1

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

Scanning

(Windows® 2000 Professional/ Windows® XP and Windows Vista®)

ControlCenter3

(Windows® 2000 Professional/ Windows® XP and Windows Vista®)

Network Scanning

(Windows® 2000 Professional/ Windows® XP and Windows Vista®)

ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides

(Not available in Hong Kong and Taiwan)

The complete ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.

Presto! PageManager User’s Guide (Hong Kong and Taiwan users only)

Instructions for scanning directly from Presto! PageManager. The complete Presto! PageManager User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

How to find Network setup instructions (MFC-253CW/255CW/257CW)

Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point or router supports SecureEasySetup™, Wi-Fi Protected Setup or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.

Viewing Documentation (Macintosh)

a Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the Documentation icon. c Double-click your language folder.

d Double-click top.html to view Software User’s Guide and Network User’s Guide in HTML format.

e Click the documentation you want to read.

Software User’s Guide

Network User’s Guide

4

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

Scanning

(Mac OS X 10.3.9 - 10.5.x)

ControlCenter2

(Mac OS X 10.3.9 - 10.5.x)

Network Scanning

(Mac OS X 10.3.9 - 10.5.x)

Presto! PageManager User’s Guide

Instructions for scanning directly from Presto! PageManager. The complete Presto! PageManager User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

How to find Network setup instructions (MFC-253CW/255CW/257CW)

Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point or router supports SecureEasySetup™, Wi-Fi Protected Setup or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.

General Information

 

Accessing Brother

 

Support (Windows®)

1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Brother CD-ROM.

Click Brother Support on the Top Menu. The following screen will appear:

To access our website (http://www.brother.com), click

Brother Home Page.

For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center.

To visit our website for original Brother supplies (http://www.brother.com/original/), click

Supplies Information.

To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads, click

Brother CreativeCenter.

To return to the Top Menu, click Back or if you have finished, click Exit.

5

Chapter 1

Control panel overview

The MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN have the same control panel keys.

10

9

8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

3

Note

Most of the illustrations in this User’s Guide show the MFC-295CN.

1Fax and telephone keys:

Redial/Pause

Redials the last number called. It also inserts a pause when programming quick dial numbers.

Hook

Press before dialing if you want to make sure a fax machine will answer, and then press Mono Start or Colour Start.

Also, press this key after picking up the handset of an external telephone during the F/T pseudo/double-ring.

2Dial Pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. (Not Available in New Zealand)

3Mode keys:

Fax

Lets you access Fax mode.

Scan

Lets you access Scan mode.

Copy

Lets you access Copy mode.

Photo Capture

Lets you access PhotoCapture Center™ mode.

4Menu keys:

Menu

Lets you access the main menu to program the machine.

Speed Dial key

Lets you store, look up, and dial numbers in the memory.

Volume keys

d c

While the machine is idle, you can press these keys to adjust the ring volume.

6

8

3

d

Press to scroll backward to a menu selection.

a or b

Press to scroll through the menus and options.

Clear/Back

Press to delete characters or to go back to the previous menu level.

OK

Lets you choose a setting.

5Start keys:

Colour Start

Lets you start sending faxes or making copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).

Mono Start

Lets you start sending faxes or making copies in monochrome. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).

General Information

1

7

6

4

5

6 Stop/Exit

Stops an operation or exits from a menu.

7Copy Options

Lets you temporarily change the copy settings when in copy mode.

8LCD (liquid crystal display)

Displays messages on the LCD to help you set up and use your machine.

9On/Off

You can turn the machine on and off.

If you turn the machine off, it will still periodically clean the print head to maintain print quality. To maintain print quality, prolong print head life, and provide the best ink cartridge economy, you should keep your machine connected to the power at all times.

10Fax Resolution

Lets you temporarily change the resolution when sending a fax.

7

2 Loading paper and documents

Loading paper and other print media

a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine.

c With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size.

Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you are using.

1

3

b Lift the output paper tray cover (1).

2

1

3

8

Brother MFC-295CN, MFC-257CW, MFC-255CW User Manual

Note

When you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray.

1

Loading paper and documents

e Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray.

2

d Fan the stack of paper well to avoid paper jams and misfeeds.

IMPORTANT

Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

f Gently adjust the paper side guides (1) to fit the paper using both hands. Make sure the paper side guides touch the sides of the paper.

1

IMPORTANT

Always make sure the paper is not curled.

9

Chapter 2

g Close the output paper tray cover.

h Slowly push the paper tray completely into the machine.

i While holding the paper tray in place,

pull out the paper support () until it clicks and then unfold the paper support flap ().

2

1

IMPORTANT

DO NOT use the paper support flap for

Legal size paper.

10

Loading envelopes and postcards
About envelopes

Use envelopes that weigh between 80 to 95 gsm.

Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.

IMPORTANT

DO NOT use any of the following types of envelopes, as they will cause paper feed problems:

That are of a baggy construction.

That are embossed (have raised writing on them).

That have clasps or staples.

That are pre-printed on the inside.

Glue

Double flap

 

 

 

 

 

 

 

 

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Loading envelopes and postcards

a Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible.

IMPORTANT

If envelopes or postcards are ‘double-feeding’, put one envelope or postcard in the paper tray at a time.

Loading paper and documents

 

b Put envelopes or postcards into the

 

paper tray with the side to be printed on

 

face down, and the shortest edge in first

 

as shown in the illustration. With both

 

hands, gently press and slide the paper

2

side guides (1) and paper length

guide (2) to fit the size of the envelopes

 

or postcards.

1

2

11

Chapter 2

If you have problems printing on envelopes with the flap on the short edge, try the following:

a Open the envelope flap.

b Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration.

c Adjust the size and margin in your application.

Removing small printouts from the machine

When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.

12

Loading paper and documents

Printable area

The printable area depends on the settings in the application you are using. The figures below

 

show the unprintable areas on cut sheet paper and envelopes. The machine can print in the

 

shaded areas of cut sheet paper when the Borderless print feature is available and turned on.

2

(See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s Guide on

the CD-ROM.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cut Sheet Paper

 

 

 

Envelopes

 

 

 

 

 

 

 

 

 

3

4

3

4

 

 

1

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

2

 

 

Top (1)

Bottom (2)

Left (3)

Right (4)

Cut Sheet

3 mm

3 mm

3 mm

3 mm

 

 

 

 

 

Envelopes

12 mm

24 mm

3 mm

3 mm

 

 

 

 

 

Note

The Borderless feature is not available for envelopes.

13

Chapter 2

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

When you print on inkjet paper (coated paper), transparencies and photo paper, be sure to choose the correct print media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the menu. (See Paper Type on page 22.)

When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

When you use transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams.

Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Recommended print media

To get the best print quality, we suggest using Brother paper. (See the table below.)

If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.

We recommend using ‘3M Transparency Film’ when you print on transparencies.

Brother paper

Paper Type

Item

A4

Plain

BP60PA

 

 

A4 Glossy Photo

BP71GA4

 

 

 

A4

Inkjet (Matte)

BP60MA

 

 

10 × 15 cm Glossy Photo

BP71GP

 

 

 

14

Handling and using print media

Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.

Avoid touching either side of transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

IMPORTANT

DO NOT use the following kinds of paper:

Damaged, curled, wrinkled, or irregularly shaped paper

1

1

12 mm or greater curl may cause jams to occur

Extremely shiny and highly textured paper

Paper that cannot be arranged uniformly when stacked

Paper made with a Short grain paper

Loading paper and documents

Paper capacity of the output paper tray cover

Up to 50 sheets of 80 gsm or 20 lb A4 paper.

Transparencies and photo paper must be

2

picked up from the output paper tray cover

one page at a time to avoid smudging.

 

15

Chapter 2

Choosing the right print media
Paper type and size for each operation

Paper Type

Paper Size

 

 

 

Usage

 

 

 

 

 

 

 

 

Fax

Copy

Photo

Printer

 

 

 

 

 

 

 

Capture

 

Cut Sheet

Letter

215.9

× 279.4 mm (8 1/2 × 11 in.)

Yes

Yes

Yes

Yes

 

A4

210

×

297 mm (8.3 × 11.7 in.)

Yes

Yes

Yes

Yes

 

Legal

215.9

× 355.6 mm (8 1/2 × 14 in.)

Yes

Yes

Yes

 

Executive

184

×

267 mm (7 1/4 × 10 1/2 in.)

Yes

 

JIS B5

182

×

257 mm (7.2 × 10.1 in.)

Yes

 

A5

148

×

210 mm (5.8 × 8.3 in.)

Yes

Yes

 

A6

105

×

148 mm (4.1 × 5.8 in.)

Yes

 

 

 

 

 

 

 

Cards

Photo

10 × 15 cm (4 × 6 in.)

Yes

Yes

Yes

 

Photo 2L

13 × 18 cm (5 × 7 in.)

Yes

Yes

 

Index Card

127

×

203 mm (5 × 8 in.)

Yes

 

Postcard 1

100

×

148 mm (3.9 × 5.8 in.)

Yes

 

Postcard 2

148

×

200 mm (5.8 × 7.9 in.)

Yes

 

(Double)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Envelopes

C5 Envelope

162

×

229 mm (6.4 × 9 in.)

Yes

 

DL Envelope

110

×

220 mm (4.3 × 8.7 in.)

Yes

 

COM-10

105

×

241 mm (4 1/8 × 9 1/2 in.)

Yes

 

Monarch

98 × 191 mm (3 7/8 × 7 1/2 in.)

Yes

 

JE4 Envelope

105

×

235 mm (4.1 × 9.3 in.)

Yes

 

 

 

 

 

 

 

 

Transparencies

Letter

215.9

× 279 mm (8 1/2 × 11 in.)

Yes

Yes

 

A4

210

×

297 mm (8.3 × 11.7 in.)

Yes

Yes

 

Legal

215.9

× 355.6 mm (8 1/2 × 14 in.)

Yes

Yes

 

A5

148

×

210 mm (5.8 × 8.3 in.)

Yes

Yes

 

 

 

 

 

 

 

 

 

16

Loading paper and documents

Paper weight, thickness and capacity

Paper Type

Weight

Thickness

No. of

 

 

 

 

 

sheets

 

Cut

Plain Paper

64 to 120 gsm

0.08 to 0.15 mm

100

1

2

Sheet

 

 

 

 

 

Inkjet Paper

64 to 200 gsm

0.08 to 0.25 mm

20

 

 

 

 

 

 

 

 

 

 

 

 

Glossy Paper

Up to 220 gsm

Up to 0.25 mm

20 2

 

 

Cards

Photo Card

Up to 220 gsm

Up to 0.25 mm

20 2

 

 

 

Index Card

Up to 120 gsm

Up to 0.15 mm

30

 

 

 

 

 

 

 

 

 

 

Postcard

Up to 200 gsm

Up to 0.25 mm

30

 

 

 

 

 

 

 

 

 

Envelopes

75 to 95 gsm

Up to 0.52 mm

10

 

 

 

 

 

 

 

 

Transparencies

10

 

 

 

 

 

 

 

 

 

1Up to 100 sheets of 80 gsm paper.

2BP71 69 lb (260 gsm) paper is especially designed for Brother inkjet machines.

17

Chapter 2

Loading documents

You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.

Using the ADF (MFC-295CN only)

The ADF can hold up to 15 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF.

Recommended environment

Temperature:

20 to 30 °C

Humidity:

50 to 70%

Paper:

80 gsm

 

 

Document Sizes Supported

Length:

148 to 355.6 mm

Width:

148 to 215.9 mm

Weight:

64 to 90 gsm

 

 

How to load documents

IMPORTANT

DO NOT pull on the document while it is feeding.

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric. Instead use the scanner glass.

Make sure documents with ink or liquid correction fluid are completely dry.

a Unfold the ADF Document Output

Support Flap (1).

b Fan the pages well.

c Adjust the paper guides (2) to fit the width of your documents.

d Make sure you place the documents face down, top edge first in the ADF until the LCD says ADF Ready and you feel them touch the feed roller.

2

1

IMPORTANT

DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

18

Using the scanner glass

You can use the scanner glass to fax, copy or scan pages of a book one page at a time.

Document Sizes Supported

Length:

Up to 297 mm

Width:

Up to 215.9 mm

Weight:

Up to 2 kg

 

 

Loading paper and documents

How to load documents

Note

To use the scanner glass, the ADF must

be empty.

2

a Lift the document cover.

b Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass.

c Close the document cover.

IMPORTANT

If you are scanning a book or thick document, DO NOT slam the cover or press on it.

19

Chapter 2

Scannable area

The scannable area depends on the settings in the application you are using. The figures below show the unscannable areas.

3 4

1

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Usage

Document

Top (1)

 

Left (3)

 

Size

Bottom (2)

 

Right (4)

 

 

 

 

Fax

Letter

3 mm

 

4 mm

 

 

 

 

 

 

 

 

 

A4

3 mm

 

1 mm

 

 

 

 

 

 

 

 

Copy

Letter

3 mm

 

3 mm

 

 

 

 

 

 

 

 

 

A4

3 mm

 

3 mm

 

 

 

 

 

 

 

 

Scan

Letter

3 mm

 

3 mm

 

 

 

 

 

 

 

 

 

A4

3 mm

 

3 mm

 

 

 

 

 

 

 

 

20

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