Please complete the following information for future
reference:
Model Number: MFC-250C and MFC-290C
(Circle your model number)
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
Table of Contents
Section IGeneral
1General Information2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide ...................................................................3
General Information2
Loading paper and documents8
General setup19
Security features22
1
General Information1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface identifies specific
buttons on the machine’s
control panel or on the
computer screen.
ItalicsItalicized typeface emphasizes
an important point or refers you
to a related topic.
1
Warnings tell you what to do to
prevent possible personal injury.
Cautions specify procedures you
must follow or avoid to prevent
possible minor or severe injuries.
Electrical Hazard icons alert you to
possible electrical shock.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
Courier
New
Text in Courier New font
identifies messages on the LCD
of the machine.
2
General Information
Accessing the
Software User’s Guide
This User’s Guide does not contain all the
information about the machine such as how
to use Printer, Scanner and PC Fax. When
you are ready to learn detailed information
about these operations, read the Software
User’s Guide that is on the CD-ROM.
Viewing Documentation1
Viewing Documentation
®
(For Windows
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
)1
c If the language screen appears, click
your language. The CD-ROM Main
1
Menu will appear.
1
Note
If this window does not appear, use
®
Windows
program from the root directory of the
Brother CD-ROM.
Explorer to run the start.exe
d Click Documentation.
e Click the documentation you want to
read.
HTML documents: Software
User’s Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations and
Software User’s Guide in PDF
format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solution Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
3
Chapter 1
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Windows
Windows
ControlCenter3
(For Windows
Windows
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
®
2000 Professional/
®
XP and Windows Vista®)
®
2000 Professional/
®
XP and Windows Vista®)
Viewing Documentation
®
(For Macintosh
a Turn on your Macintosh
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
)1
®
. Insert the
b Double-click the Documentation icon.
c Double-click your language folder.
Presto! PageManager User’s Guide
(Hong Kong users only)
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
d Double-click top.html to view the
Software User’s Guide in HTML
format.
e Click the documentation you want to
read.
Software User’s Guide
4
General Information
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Mac OS
ControlCenter2
(For Mac OS
Presto! PageManager User’s Guide
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
Accessing Brother
Support
(For Windows
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center).
Click Brother Support on the main menu.
The following screen will appear:
®
)1
1
To access our web site
(http://www.brother.com
Home Page.
For the latest news and product support
information (http://solutions.brother.com
click Brother Solutions Center.
(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads, click Brother CreativeCenter.
To return to the main page, click Back or
if you have finished, click Exit.
), click Brother
),
), click
)
5
Chapter 1
MFC-290C Control panel overview1
The MFC-250C and MFC-290C have the same control panel keys.
9810
12/10 11:53 Fax12/10 11:53 Fax
231
Note
Most of the illustrations in this User’s Guide show the MFC-290C.
1Fax and telephone keys:
Redial/Pause
Redials one of the last number called. It
also inserts a pause when programming
quick dial numbers.
Hook
Press before dialing if you want to make
sure a fax machine will answer, and then
press Mono Start or Colour Start.
Also, press this key after picking up the
handset of an external telephone during the
F/T pseudo/double-ring.
2Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialing mode during a telephone call from
Pulse to Tone. (Not Available in New Zealand)
3Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Photo Capture
Lets you access PhotoCapture Center™
mode.
4Menu keys:
Menu
Lets you access the main menu to program
the machine.
Speed Dial key
Lets you store, look up, and dial numbers in
the memory.
6
General Information
1
876
12/10 11:53 Fax12/10 11:53 Fax
Volume keys
dc
When the machine is idle, you can press
these keys to adjust the ring volume.
d
Press to scroll backward to a menu
selection.
a or b
Press to scroll through the menus and
options.
Clear/Back
Press to delete characters or to go back to
the previous menu level.
OK
Lets you choose a setting.
5Start keys:
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
345
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
6Stop/Exit
Stops an operation or exits from a menu.
7Copy Options
Lets you temporarily change the copy settings
when in copy mode.
8LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
9On/Off
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To maintain print quality, prolong
print head life, and provide the best ink
cartridge economy, you should keep your
machine connected to the power at all times.
10 Fax Resolution
Lets you temporarily change the resolution
when sending a fax.
7
Loading paper and documents2
2
Loading paper and
other print media
a If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
c
With both hands, gently press and slide
the paper side guides (1) and then the
2
paper length guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the mark for
the paper size you are using.
1
3
b Lift the paper tray cover (1).
1
2
3
Note
When you use Legal size paper, press
and hold the universal guide release
button
paper tray.
(1)
as you slide out the front of the
1
8
Loading paper and documents
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure the paper is not curled.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
f Gently adjust the paper side guides (1)
to the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
1
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
2
g Close the paper tray cover.
h Slowly push the paper tray completely
into the machine.
9
Chapter 2
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks and then unfold the paper support
flap (2).
2
1
Note
Do not use the paper support flap for
Legal paper.
Loading envelopes and post
cards2
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised writing
on them).
• That have clasps or staples.
• That are pre-printed on the inside.
CAUTION
Glue 2
Double flap 2
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
About envelopes2
Use envelopes that weigh between 75 to
95 gsm.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
How to load envelopes and postcards2
a Before loading, press the corners and
sides of envelopes or post cards to
make them as flat as possible.
Note
If envelopes or post cards are
‘double-feeding’, put one envelope or post
card in the paper tray at a time.
10
Loading paper and documents
b Put envelopes or post cards into the
paper tray with the address side down
and the leading edge in first as shown in
the illustration. With both hands, gently
press and slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or post
cards.
1
If you have problems when printing on
envelopes, try the following suggestions:
2
a Make sure the flap is either to the side of
the envelope or to the back edge of the
envelope when printing.
2
b Adjust the size and margin in your
application.
2
Removing small printouts
from the machine2
When the machine ejects small paper onto
the paper tray you may not be able to reach
it. Make sure printing has finished, and then
pull the tray completely out of the machine.
11
Chapter 2
Printable area2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows
on the CD-ROM.)
Cut Sheet PaperEnvelopes
3
1
®
or Printing and Faxing for Macintosh® in the Software User’s Guide
4
3
4
1
2
Top (1)Bottom (2)Left (3)Right (4)
Cut Sheet3 mm3 mm3 mm3 mm
Envelopes12 mm24 mm3 mm3 mm
2
Note
The Borderless feature is not available for envelopes.
12
Loading paper and documents
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you are using in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the menu (See
Paper Type on page 19).
Recommended print media2
2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper TypeItem
A4 PlainBP60PA
A4 Glossy PhotoBP71GA4
A4 Inkjet (Matte)BP60MA
10 x 15 cm Glossy
Photo
BP71GP
2
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
13
Chapter 2
Handling and using print
media2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
You can only print on both sides of the
paper with PC printing. (See Printing for
Windows
on the CD-ROM).
®
in the Software User's Guide
Paper capacity of the paper tray2
Up to 50 sheets of 80 gsm or 20 lb A4 paper.
Transparencies and photo paper must be
picked up from the paper tray one page at
a time to avoid smudging.
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
Improper Setup
1
1
12mm or greater
• Extremely shiny and highly textured
paper
• Paper that cannot be arranged uniformly
when stacked
A4210 × 297 mm (8.3 × 11.7 in.)YesYesYesYes
Legal215.9 × 355.6 mm (8 1/2 × 14 in.) YesYes–Yes
Executive184 × 267 mm (7 1/4 × 10 1/2 in.) –––Yes
JIS B5182 × 257 mm (7.2 × 10.1 in.)–––Yes
A5148 × 210 mm (5.8 × 8.3 in.)–Yes–Yes
A6105 × 148 mm (4.1 × 5.8 in.)–––Yes
CardsPhoto10 × 15 cm (4 × 6 in.)–YesYesYes
Photo 2L13 × 18 cm (5 × 7 in.)––YesYes
Index Card127 × 203 mm (5 × 8 in.)–––Yes
PostCard 1100 × 148 mm (3.9 × 5.8 in.)–––Yes
PostCard 2
(Double)
EnvelopesC5 Envelope162 × 229 mm (6.4 × 9 in.)–––Yes
DL Envelope110 × 220 mm (4.3 × 8.7 in.)–––Yes
148 × 200 mm (5.8 × 7.9 in.)–––Yes
Printer
2
COM-10105 × 241 mm (4 1/8 × 9 1/2 in.)–––Yes
Monarch98 × 191 mm (3 7/8 × 7 1/2 in.)–––Yes
JE4 Envelope105 × 235 mm (4.1 × 9.3 in.)–––Yes
TransparenciesLetter216 × 279 mm (8 1/2 × 11 in.)–Yes–Yes
A4210 × 297 mm (8.3 × 11.7 in.)–Yes–Yes
Legal215.9 × 355.6 mm (8 1/2
A5148 × 210 mm (5.8 × 8.3 in.)–Yes–Yes
× 14 in.) –Yes–Yes
15
Chapter 2
Paper weight, thickness and capacity2
Paper TypeWeightThicknessNo. of
sheets
Cut Sheet
Plain Paper
64 to 120 gsm
0.08 to 0.15 mm
100
1
Cards
Envelopes
Inkjet Paper
Glossy Paper
Photo Card
Index Card
PostCard
64 to 200 gsm
Up to 220 gsm
Up to 220 gsm
Up to 120 gsm
Up to 200 gsm
75 to 95 gsm
0.08 to 0.25 mm20
Up to 0.25 mm
Up to 0.25 mm
Up to 0.15 mm30
Up to 0.25 mm30
Up to 0.52 mm10
Transparencies––10
1
Up to 100 sheets of 80 gsm paper.
2
BP71 (260 gsm) paper is especially designed for Brother inkjet machines.
20
20
2
2
16
Loading paper and documents
Loading documents2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF
(MFC-290C only)2
The ADF can hold up to 15 pages and feeds
each sheet individually. Use standard 80 gsm
paper and always fan the pages before
putting them in the ADF.
Recommended environment2
Temperature:20 to 30° C
Humidity:50% to 70%
Paper:
80 gsm
Make sure documents with ink or liquid
correction fluid are completely dry.
a Unfold the ADF Document Output
Support Flap (1).
b Fan the pages well.
c Make sure you place the documents
face down, top edge first in the ADF
until you feel them touch the feed roller.
d Adjust the paper guides (2) to fit the
width of your documents.
2
1
2
Document Sizes Supported2
Length:148 to 355.6 mm
Width:148 to 215.9 mm
Weight:
64 to 90 gsm
How to load documents2
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric with the ADF. Instead use the
scanner glass.
CAUTION
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Using the scanner glass2
You can use the scanner glass to fax, copy or
scan pages of a book one page at a time.
Document Sizes Supported2
Length: Up to 297 mm
Width:Up to 215.9 mm
Weight:Up to 2 kg
17
Chapter 2
How to load documents2
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
Scannable area2
The scannable area depends on the settings
in the application you are using. The figures
below show the areas you cannot scan on
Letter and A4 paper.
3
1
Usage Document
Size
Top (1)
Bottom (2)
4
2
Left (3)
Right (4)
c Close the document cover.
CAUTION
FaxLetter3 mm4 mm
A43 mm1 mm
CopyLetter3 mm3 mm
A43 mm3 mm
ScanLetter3 mm3 mm
A43 mm
3 mm
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
18
3
General setup3
Mode Timer3
The machine has four temporary mode keys
on the control panel: Fax, Scan, Copy and
Photo Capture. You can change the amount
of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it
returns to Fax mode. If you choose Off, the
machine stays in the mode you used last by
default.
a Press Menu, 1, 1.
b Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
c Press Stop/Exit.
Paper settings3
Paper Type3
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu, 1, 2.
b Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency.
Press OK.
c Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
3
Paper Size3
You can use five sizes of paper for printing
copies: Letter, Legal, A4, A5, and 10 × 15 cm
and three sizes for printing faxes: Letter,
Legal and A4. When you change the size of
paper you load in the machine, you will need
to change the paper size setting at the same
time so your machine can fit an incoming fax
on the page.
a Press Menu, 1, 3.
b Press a or b to choose Letter, Legal,
A4, A5 or 10x15cm.
Press OK.
c Press Stop/Exit.
19
Chapter 3
Volume Settings3
Ring Volume3
You can choose a range of ring volume
levels, from High to Off.
While the machine is idle, press d or c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the volume through the
menu, by following the instructions below:
Setting the Ring Volume from the
menu
a Press Menu, 1, 4, 1.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
Beeper Volume3
When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can choose a range of volume levels,
from High to Off.
a Press Menu, 1, 4, 2.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
Speaker Volume3
3
You can choose a range of speaker volume
levels, from High to Off.
a Press Menu, 1, 4, 3.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
20
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