Brother MFC-255CW, MFC-295CN User Guide

USER’S GUIDE
MFC-255CW MFC-295CN
Version 0
USA/CAN
If you need to call Customer Service
Please complete the following information for future reference:
Model Number: MFC-255CW and MFC-295CN (Circle your model number)
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/
© 2009 Brother Industries, Ltd.
.

Brother numbers

IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;may support an insurance claim by you in the event of product loss covered by insurance; and,will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade (for
®
Windows
only).

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
Note
In Canada only Visa and MasterCard are accepted.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Ink Cartridge Standard <black>
Ink Cartridge <yellow>
Ink Cartridge <cyan> (blue)
Ink Cartridge <magenta> (red)
LC61BK (Prints approx. 450 pages)
LC61Y (Prints approx. 325 pages)
LC61C (Prints approx. 325 pages)
LC61M (Prints approx. 325 pages)
1
1
1
1
Premium Plus Glossy Finish Photo Paper (Letter size / 20 sheets) BP71GLTR (4" × 6" size / 20 sheets) BP71GP Matte Finish Inkjet Paper
(Letter size / 25 sheets) BP60ML (USA only) Plain Finish Inkjet Paper
(Letter size / 100 sheets) BP60PL100 (USA only) Telephone Line Cord LG3077001 (USA only) User's Guide LX1441001 (English for USA and Canada)
LX1441002 (French for Canada)
1
For more information about the replacement consumables, visit us at www.brother.com/pageyield.
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
iii
Brother® One-Year Limited Warranty and Replacement Service
(USA Only)
Who is covered:
This limited warranty (“warranty”) is given
only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
If you purchased a product from someone
other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.
What is covered:
This Product includes a Machine and
Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper.
Except as otherwise provided herein,
Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.
This warranty applies only to products
purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).
What is the length of the Warranty Periods:
Machines: one year from the original
purchase date.
Accompanying Consumable and
Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.
What is NOT covered:
This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);
3 Damage caused by another device or
software used with this Product (including but not limited to damage resulting from
use of non Brother Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser Units.
This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).
What to do if you think your Product is eligible for warranty service:
Report your issue to either our Customer Service Hotline at 1-877-BROTHER (1-877­276-8437) or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.
You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole
if you first reported the problem
®
-brand parts and
iv
Brother® One-Year Limited Warranty and Replacement Service
(USA Only)
discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.
If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother’s then current published rates.
The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.
What happens when Brother elects to replace your Machine:
When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother’s Express Exchange Service Brother will send to you a replacement Machine shipped for receipt within two business days, with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to
the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother.
Accessory Items and a copy of the return freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for the repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may vary from state to state.
This Limited Warranty (and Brother’s
obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.
Important: We recommend that you keep all original packing materials, in the event that you ship this Product.
Retain your original
© 2009 Brother International Corporation
v
BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ( or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada. This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.
In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the proper packaging procedures.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser MFC/Fax machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.
Improper packaging may cause severe damage to the machine during shipping and will void the warranty. BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.
Warranty Service is available at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-BROTHER.
Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.
Brother”), or its Authorized Service Centres, will repair
vi

Table of Contents

Section I General
1 General Information 2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................2
Viewing Documentation................................................................................... 2
Accessing Brother Support (Windows
Control panel overview ..........................................................................................6
2 Loading paper and documents 8
Loading paper and other print media.....................................................................8
Loading envelopes and postcards.................................................................10
Removing small printouts from the machine .................................................12
Printable area ................................................................................................13
Acceptable paper and other print media..............................................................14
Recommended print media ...........................................................................14
Handling and using print media.....................................................................15
Choosing the right print media.......................................................................16
Loading documents ............................................................................................. 18
Using the ADF (MFC-295CN only) ................................................................18
Using the scanner glass ................................................................................19
Scannable area .............................................................................................20
®
)................................................................ 5
3 General setup 21
On/Off key ........................................................................................................... 21
Turning the machine off.................................................................................21
Turning the machine on................................................................................. 21
Mode Timer..........................................................................................................21
Paper settings......................................................................................................22
Paper Type....................................................................................................22
Paper Size.....................................................................................................22
Volume Settings................................................................................................... 22
Ring Volume .................................................................................................. 22
Beeper Volume..............................................................................................22
Speaker Volume............................................................................................23
Automatic Daylight Saving Time.......................................................................... 23
LCD display ......................................................................................................... 23
LCD Contrast.................................................................................................23
Sleep Mode .........................................................................................................23
4 Security features 24
TX Lock ...............................................................................................................24
Setting and changing the TX Lock password ................................................24
Turning TX Lock on/off ..................................................................................25
vii
Section II Fax
5 Sending a Fax 28
Entering Fax mode ..............................................................................................28
Faxing from the ADF (MFC-295CN only) ......................................................28
Faxing from the scanner glass ......................................................................28
Setting the scanner glass size for faxing .......................................................29
Color fax transmission ...................................................................................29
Canceling a fax in progress ...........................................................................29
Broadcasting (Black & White only) ......................................................................29
Canceling a Broadcast in progress................................................................30
Additional sending operations..............................................................................30
Sending faxes using multiple settings ...........................................................30
Contrast .........................................................................................................31
Changing fax resolution.................................................................................31
Dual Access (Black & White only) ................................................................. 32
Real Time Transmission................................................................................32
Overseas Mode .............................................................................................33
Checking and canceling waiting jobs.............................................................33
Sending a fax manually .................................................................................33
Sending a fax at the end of a conversation ...................................................34
Out of Memory message ...............................................................................34
6 Receiving a Fax 35
Receive modes....................................................................................................35
Choosing the Receive Mode .........................................................................35
Using receive modes ...........................................................................................37
Fax Only ........................................................................................................37
Fax/Tel...........................................................................................................37
Manual...........................................................................................................37
External TAD .................................................................................................37
Receive Mode settings ........................................................................................38
Ring Delay .....................................................................................................38
F/T Ring Time (Fax/Tel mode only)...............................................................38
Easy Receive.................................................................................................39
Additional receiving operations............................................................................39
Printing a reduced incoming fax ....................................................................39
Receiving a fax at the end of a conversation.................................................39
Receiving faxes into memory when the paper tray is empty .........................40
viii
7 Telephone Services and External devices 41
Voice Operations .................................................................................................41
Tone or pulse (Canada only) .........................................................................41
Fax/Tel mode.................................................................................................41
Telephone services..............................................................................................41
Voice Mail ......................................................................................................41
Distinctive Ring ..............................................................................................42
Caller ID......................................................................................................... 44
Connecting an external TAD (telephone answering device)................................45
Connections...................................................................................................46
Recording an outgoing message (OGM) on an external TAD.......................47
Special line considerations ............................................................................ 47
Multi-line connections (PBX) .........................................................................49
External and extension telephones......................................................................49
Connecting an external or extension telephone ............................................49
Using external and extension telephones......................................................50
Using a non-Brother cordless external telephone .........................................50
Using remote codes.......................................................................................50
8 Dialing and storing numbers 52
How to Dial .......................................................................................................... 52
Manual dialing ...............................................................................................52
Speed Dialing ................................................................................................52
Search ...........................................................................................................52
Fax Redial .....................................................................................................52
Storing numbers ..................................................................................................53
Storing a pause ............................................................................................. 53
Storing Speed Dial numbers.......................................................................... 53
Changing Speed Dial numbers......................................................................53
Setting up groups for broadcasting................................................................54
Dialing access codes and credit card numbers.............................................54
9 Printing Reports 55
Fax reports...........................................................................................................55
Transmission Verification Report...................................................................55
Fax Journal (activity report)...........................................................................56
Reports ................................................................................................................ 56
How to print a report ...................................................................................... 56
ix
Section III Copy
10 Making copies 58
How to copy .........................................................................................................58
Entering Copy mode......................................................................................58
Making a single copy .....................................................................................58
Making multiple copies ..................................................................................58
Stop copying ..................................................................................................58
Copy Options .......................................................................................................59
Changing copy quality ...................................................................................60
Enlarging or reducing the image copied ........................................................60
Making N in 1 copies or a poster (Page Layout) ...........................................61
Sorting copies using the ADF (Black & White only) (MFC-295CN only)........63
Adjusting Brightness and Contrast ................................................................63
Paper options ................................................................................................64
Section IV Direct Printing
11 PhotoCapture Center®: Printing photos from a memory card or
USB Flash memory drive 66
PhotoCapture Center® Operations ......................................................................66
Printing from a memory card or USB Flash memory drive without a PC.......66
Scanning to a memory card or USB Flash memory drive without a PC ........66
Using PhotoCapture Center
Using a memory card or USB Flash memory drive .......................................66
Memory cards, USB Flash memory drive and folder structures ....................67
Getting started .....................................................................................................68
How to print from a memory card or USB Flash memory drive ...........................69
Print Index (Thumbnails) ...............................................................................69
Printing Photos ..............................................................................................70
DPOF printing ................................................................................................71
PhotoCapture Center
Print Quality ................................................................................................... 72
Paper Options................................................................................................72
Adjusting Brightness and Contrast ................................................................73
Cropping ........................................................................................................73
Borderless printing.........................................................................................73
Print Date.......................................................................................................74
Scan to a memory card or USB Flash memory drive ..........................................74
Changing the image quality...........................................................................75
Changing the black & white file format ..........................................................75
Changing the color file format........................................................................75
Understanding the Error Messages.....................................................................76
®
print settings ...................................................................72
®
from your computer ........................................66
x
12 Printing photos from a camera (MFC-295CN only) 77
Printing photos directly from a PictBridge camera...............................................77
PictBridge requirements ................................................................................ 77
Setting your digital camera ............................................................................77
Printing Images..............................................................................................78
DPOF printing................................................................................................78
Printing photos directly from a digital camera (without PictBridge)......................79
Printing Images..............................................................................................79
Understanding the Error Messages.....................................................................80
Section V Software
13 Software and Network features 82
Section VI Appendixes
A Safety and Legal 84
Choosing a location .............................................................................................84
To use the machine safely................................................................................... 85
Important safety instructions..........................................................................89
Standard telephone and FCC Notices (These notices are in effect on
models sold and used in the United States only.) .....................................91
Federal Communications Commission (FCC) Declaration of Conformity
(USA only) ................................................................................................. 92
Industry Canada Compliance Statement (Canada only) ...............................93
LAN connection (MFC-295CN only)..............................................................93
International ENERGY STAR
Legal limitations for copying ................................................................................ 94
Trademarks..........................................................................................................95
®
Qualification Statement................................ 93
xi
B Troubleshooting and Routine Maintenance 96
Troubleshooting...................................................................................................96
If you are having difficulty with your machine ................................................96
Dial Tone ....................................................................................................105
Telephone line interference.........................................................................105
Error and maintenance messages.....................................................................106
Transferring your faxes or Fax Journal report .............................................112
Document jam (MFC-295CN only) .............................................................112
Printer jam or paper jam..............................................................................113
Routine maintenance.........................................................................................116
Replacing the ink cartridges ........................................................................116
Cleaning the outside of the machine ...........................................................118
Cleaning the scanner...................................................................................119
Cleaning the machine’s printer platen .........................................................120
Cleaning the paper pick-up rollers............................................................... 120
Cleaning the print head ...............................................................................121
Checking the print quality ............................................................................121
Checking the print alignment .......................................................................122
Checking the ink volume .............................................................................123
Machine Information ..........................................................................................123
Checking the serial number .........................................................................123
Reset functions ............................................................................................123
How to reset the machine ............................................................................124
Packing and shipping the machine....................................................................124
C Menu and Features 127
On-screen programming....................................................................................127
Menu table...................................................................................................127
Memory storage...........................................................................................127
Menu keys .........................................................................................................127
Menu Table........................................................................................................129
Entering Text .....................................................................................................144
D Specifications 145
General..............................................................................................................145
Print media.........................................................................................................147
Fax.....................................................................................................................148
Copy ..................................................................................................................150
PhotoCapture Center
PictBridge (MFC-295CN only) ...........................................................................152
Scanner .............................................................................................................153
Printer ................................................................................................................154
Interfaces ...........................................................................................................155
Computer requirements .....................................................................................156
Consumable items.............................................................................................157
Network (LAN) ...................................................................................................158
Wireless one-push configuration (MFC-255CW only) .................................159
®
.......................................................................................151
EIndex 160
xii
Section I
General I
General Information 2 Loading paper and documents 8 General setup 21 Security features 24
1

General Information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold typeface identifies specific
keys on the machine’s control panel.
Italics Italicized typeface emphasizes
an important point or refers you to a related topic.
Courier New
Text in Courier New font identifies messages on the LCD of the machine.
1
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Accessing the Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.
Viewing Documentation 1
1
WARNING
Warnings tell you what to do to prevent possible personal injury.
CAUTION
Cautions specify procedures you must follow or avoid to prevent possible minor injuries.
IMPORTANT
IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects.
Viewing Documentation (Windows®) 1
To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.
2
General Information
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu will appear.
Note
If this window does not appear, use
®
Windows program from the root directory of the Brother CD-ROM.
Explorer to run the start.exe
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning
(Windows Windows
ControlCenter3
(Windows® 2000 Professional/ Windows
Network Scanning
(Windows® 2000 Professional/ Windows
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.
®
2000 Professional/
®
XP and Windows Vista®)
®
XP and Windows Vista®)
®
XP and Windows Vista®)
1
d Click Documentation. e Click the documentation you want to
read.
HTML documents:
Software User’s Guide and Network User’s Guide in HTML
format. This format is recommended for
viewing on your computer.
PDF documents:
User’s Guide for stand-alone operations and Software User’s Guide and Network User’s Guide in PDF format.
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
How to find Network setup instructions (MFC-255CW only)
Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup™, Wi-Fi Protected Setup or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.
1
3
Chapter 1
Viewing Documentation (Macintosh) 1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM drive. The following window will appear.
b Double-click the Documentation icon. c Double-click your language folder. d Double-click top.html to view Software
User’s Guide and Network User’s Guide in HTML format.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning
(Mac OS X 10.3.9 or greater)
ControlCenter2
(Mac OS X 10.3.9 or greater)
Network Scanning
(Mac OS X 10.3.9 or greater)
Presto! PageManager User’s Guide
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
How to find Network setup instructions (MFC-255CW only)
Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup™, Wi-Fi Protected Setup or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.
1
e Click the documentation you want to
read.
Software User’s Guide
Network User’s Guide
4
General Information
Accessing Brother Support (Windows
You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
®
) 1
To visit our web site for original/genuine
Brother supplies (http://www.brother.com/original/ Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.
To return to the Top Menu, click Back or if
you are finished, click Exit.
), click
)
1
To access our web site
(http://www.brother.com Brother Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA and Canada, click Support Information.
To access the USA Brother online
shopping mall (http://www.brothermall.com additional product and services information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca additional product and services information, click Shop Online (Canada).
For the latest news and product support
information (http://solutions.brother.com click Brother Solutions Center.
), click
) for
) for
),
5
Chapter 1

Control panel overview 1

The MFC-255CW and MFC-295CN have the same control panel keys.
9810
12/10 11:53 Fax
231
Note
Most of the illustrations in this User’s Guide show the MFC-255CW.
1 Fax and telephone keys:
Redial/Pause
Redials the last number called. It also inserts a pause when programming quick dial numbers.
Hook
Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start.
Also, press this key after picking up the handset of the external telephone during the F/T pseudo/double-ring.
2Dial Pad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. (Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.
3 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Photo Capture
Lets you access PhotoCapture Center mode.
4 Menu keys:
Menu
Lets you access the main menu to program the machine.
Speed Dial key
Press to store Speed Dial and Group numbers in the machine’s memory.
Lets you store, look up, and dial numbers in the memory.
®
6
General Information
1
876
12/10 11:53 Fax
Volume keys
d c
While the machine is idle, you can press these keys to adjust the ring volume.
d
Press to scroll backward to a menu selection.
a or b
Press to scroll through the menus and options.
Clear/Back
Press to cancel the current setting.
OK
Lets you choose a setting.
5 Start keys:
Color Start
Lets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).
Black Start
Lets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).
345
6 Stop/Exit
Stops an operation or exits the menu.
7 Copy Options
Lets you temporarily change the copy settings when in copy mode.
8 LCD (liquid crystal display)
Displays messages on the screen to help you set up and use your machine.
9On/Off
You can turn the machine on and off. If you turn the machine off, it will still
periodically clean the print head to maintain print quality. To maintain print quality, prolong print head life, and provide the best ink cartridge economy, you should keep your machine connected to the power at all times.
10 Fax Resolution
Lets you temporarily change the resolution when sending a fax.
7

Loading paper and documents 2

2

Loading paper and other print media

a If the paper support flap is open, close it,
and then close the paper support. Pull the paper tray completely out of the machine.
c
With both hands, gently press and slide the paper side guides (1) and then the
2
paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the marks for the paper size you are using.
1
3
b Lift the output paper tray cover (1).
1
2
3
Note
When you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray.
1
8
Loading paper and documents
d Fan the stack of paper well to avoid
paper jams and misfeeds.
IMPORTANT
Always make sure the paper is not curled.
e Gently put the paper into the paper tray
print side down and top edge in first. Check that the paper is flat in the tray.
f Gently adjust the paper side guides (1)
to fit the paper using both hands. Make sure the paper side guides touch the sides of the paper.
1
g Close the output paper tray cover.
2
IMPORTANT
Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
h Slowly push the paper tray completely
into the machine.
9
Chapter 2
i While holding the paper tray in place,
pull out the paper support ( ) until it clicks, and then unfold the paper support flap ( ).
2
1
IMPORTANT
DO NOT use the paper support flap for Legal size paper.
Loading envelopes and postcards 2
About envelopes 2
Use envelopes that weigh from 20 to 25 lb
2
(80 to 95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you do a test print first before printing many envelopes.
).
IMPORTANT
DO NOT use any of the following types of envelopes, as they will cause paper feed problems:
• That are of a baggy construction.
• That are embossed (have raised writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Glue 2 Double flap 2
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
10
Loading paper and documents
Loading envelopes and postcards 2
a Before loading, press the corners and
sides of envelopes or postcards to make them as flat as possible.
IMPORTANT
If envelopes or postcards are ‘double-feeding’, put one envelope or postcard in the paper tray at a time.
b Put envelopes or postcards into the
paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or postcards.
1
2
2
11
Chapter 2
If you have problems printing on envelopes with the flap on the short edge, try the following:
a Open the envelope flap. b Put the envelope into the paper tray with
the address side down and the flap positioned as shown in the illustration.
2
c Adjust the size and margin in your
application.
Removing small printouts from the machine 2
When the machine ejects small paper onto the output paper tray cover you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.
12
Loading paper and documents
Printable area 2
The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned
on. (See Printing for Windows on the CD-ROM.)
Cut Sheet Paper Envelopes
3
1
®
or Printing and Faxing for Macintosh in the Software User’s Guide
4
3
4
1
2
2
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
2
Note
The Borderless feature is not available for envelopes.
13
Chapter 2

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper, be sure to choose the proper print media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the machine’s menu. (See Paper Type on page 22.)
Recommended print media 2
2
To get the best print quality, we suggest using Brother paper. (See the table below.)
We recommend using ‘3M Transparency Film’ when you print on transparencies.
Brother paper
Paper Type Item
Letter Plain Letter Glossy Photo BP71GLTR Letter Inkjet (Matte) BP60ML (USA only) 4 × 6 in. Glossy Photo BP71GP
BP60PL100 (USA only)
When you print on Brother Photo paper,
load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
When you use transparencies or photo
paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the surface may not be completely dry and may stain your fingers.
14
Loading paper and documents
Handling and using print media 2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the shiny side facing down.
Avoid touching either side of
transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
IMPORTANT
Paper capacity of the output paper tray cover
Up to 50 sheets of Letter, Legal or A4 20 lb
2
(80 g/m
Transparencies and photo paper must be
) paper.
picked up from the output paper tray cover one page at a time to avoid smudging.
2
2
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped paper
1
1
1 0.08 in. (2 mm) or greater curve may
cause jam to occur.
• Extremely shiny or highly textured paper
• Paper that cannot be arranged uniformly when stacked
• Paper made with a short grain
15
Chapter 2
Choosing the right print media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy
Cut Sheet Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Yes Yes Yes
A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Yes Legal 8 1/2 × 14 in. (215.9 × 355.6 mm) Yes Yes Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) –––Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm)–––Yes A5 5.8 × 8.3 in. (148 × 210 mm) Yes Yes A6 4.1 × 5.8 in. (105 × 148 mm)–––Yes
Cards Photo 4 × 6 in. (10 × 15 cm) Yes Yes Yes
Photo 2L 5 × 7 in. (13 × 18 cm) Yes Yes Index Card 5 × 8 in. (127 × 203 mm) –––Yes Postcard 1 3.9 × 5.8 in. (100 × 148 mm)–––Yes Postcard 2
(Double)
Envelopes C5 Envelope 6.4 × 9 in. (162 × 229 mm) –––Yes
DL Envelope 4.3 × 8.7 in. (110 × 220 mm)–––Yes COM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) –––Yes
5.8 × 7.9 in. (148 × 200 mm)–––Yes
Photo Capture
Printer
Transparencies
Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) –––Yes JE4 Envelope 4.1 × 9.3 in. (105 × 235 mm)–––Yes Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Legal 8 1/2 × 14 in. (215.9 × 355.6 mm) Yes Yes A5 5.8 × 8.3 in. (148 × 210 mm) Yes Yes
16
Loading paper and documents
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of
sheets
Cut Sheet
Plain Paper
Inkjet Paper
Glossy Paper
Cards Photo 4" × 6"
Index Card
Postcard
Envelopes
17 to 32 lb (64 to 120 g/m
17 to 53 lb (64 to 200 g/m
Up to 58 lb (Up to 220 g/m
Up to 58 lb (Up to 220 g/m
Up to 32 lb (Up to 120 g/m
Up to 53 lb (Up to 200 g/m
20 to 25 lb (75 to 95 g/m
2
2
2
)
3 to 6 mil (0.08 to 0.15 mm)
)
3 to 10 mil (0.08 to 0.25 mm) 20
)
2
Up to 10 mil (Up to 0.25 mm)
)
2
Up to 10 mil (Up to 0.25 mm)
)
2
Up to 6 mil (Up to 0.15 mm) 30
)
2
Up to 10 mil (Up to 0.25 mm) 30
)
Up to 20 mil (Up to 0.52 mm) 10
Transparencies 10
1
Up to 100 sheets of plain paper 20 lb (80 g/m2).
2
BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.
100
20
20
1
2
2
2
17
Chapter 2

Loading documents 2

You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.
Using the ADF (MFC-295CN only) 2
The ADF can hold up to 15 pages and feeds each sheet individually. Use standard 20 lb
(80 g/m2) paper and always fan the pages before putting them in the ADF.
Recommended environment 2
Temperature: 68 to 86 °F (20 to 30 °C) Humidity: 50 to 70% Paper:
20 lb LTR (80 g/m
2
A4)
How to load documents 2
IMPORTANT
• DO NOT pull on the document while it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
• DO NOT use cardboard, newspaper or fabric.
Make sure documents with ink or liquid
correction fluid are completely dry.
a Unfold the ADF Document Output
Support Flap (1).
b Fan the pages well. c Adjust the paper guides (2) to fit the
width of your documents.
Document Sizes Supported 2
Length: 5.8 to 14 in.
(148 to 355.6 mm)
Width: 5.8 to 8.5 in.
(148 to 215.9 mm)
Weight:
17 to 24 lb (64 to 90 g/m
2
)
d Make sure you place the documents
face down, top edge first in the ADF until the LCD says ADF Ready and you feel them touch the feed roller.
2
1
IMPORTANT
DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam.
18
Loading paper and documents
Using the scanner glass 2
You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.
Document Sizes Supported 2
Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg)
How to load documents 2
Note
To use the scanner glass, the ADF must be empty.
a Lift the document cover. b Using the document guidelines on the
left and top, place the document face down in the upper left corner of the scanner glass.
2
c Close the document cover.
IMPORTANT
If you are scanning a book or thick document, DO NOT slam the cover or press on it.
19
Chapter 2
Scannable area 2
The scannable area depends on the settings in the application you are using. The figures below show the unscannable areas.
3
1
4
2
Usage
Fax Letter 0.12 in.
Copy Letter 0.12 in.
Scan Letter 0.12 in.
Document Size
A4 0.12 in.
Legal (MFC-295CN)
A4 0.12 in.
A4 0.12 in.
Top (1)
Bottom (2)
(3 mm)
(3 mm)
0.12 in. (3 mm)
(3 mm)
(3 mm)
(3 mm)
(3 mm)
Left (3)
Right (4)
0.16 in. (4 mm)
0.04 in. (1 mm)
0.16 in. (4 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
20
3

General setup 3

On/Off key 3

You can turn the machine on and off by pressing the On/Off key.
Note
If you have connected an external telephone or TAD, it is always available.
Turning the machine off 3
a Press and hold down the On/Off key.
The LCD will show Shutting Down. The LCD will stay on for a few seconds before going off.
Turning the machine on 3
a Press the On/Off key.

Mode Timer 3

The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and Photo Capture. You can change the amount of time the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last.
a Press Menu, 1, 1. b Press a or b to choose 0Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or Off.
Press OK.
c Press Stop/Exit.
3
21
Chapter 3

Paper settings 3

Paper Type 3
To get the best print quality, set the machine for the type of paper you are using.
a Press Menu, 1, 2. b Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71, Other Glossy or Transparency.
Press OK.
c Press Stop/Exit.
Note
The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

Volume Settings 3

Ring Volume 3
You can choose a range of ring volume levels, from High to Off.
While the machine is idle, press d or c to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.
You can also change the volume through the menu, by following the instructions below:
Setting the Ring Volume from the menu
a Press Menu, 1, 4, 1. b Press a or b to choose Low, Med, High
or Off. Press OK.
3
Paper Size 3
You can use five sizes of paper for copies: Letter, Legal, A4, A5 and 4 and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.
×
6in. (10×15 cm)
a Press Menu, 1, 3. b Press a or b to choose Letter, Legal,
A4, A5 or 4"x6". Press OK.
c Press Stop/Exit.
c Press Stop/Exit.
Beeper Volume 3
When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax.
You can choose a range of volume levels, from High to Off.
a Press Menu, 1, 4, 2. b Press a or b to choose Low, Med, High
or Off. Press OK.
c Press Stop/Exit.
22
General setup
Speaker Volume 3
You can choose a range of speaker volume levels, from High to Off.
a Press Menu, 1, 4, 3. b Press a or b to choose Low, Med, High
or Off. Press OK.
c Press Stop/Exit.
You can also adjust the speaker volume by pressing Hook.
a Press Hook.
b Press d or c .
This setting will stay until you change it again.
c Press Hook.

LCD display 3

LCD Contrast 3
You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting.
a Press Menu, 1, 6. b Press a or b to choose Light or Dark.
Press OK.
c Press Stop/Exit.

Sleep Mode 3

You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine.
3

Automatic Daylight Saving Time

You can set the machine to change automatically for daylight saving time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date&Time setting.
The factory setting is Off, so you will have to turn on Automatic Daylight Time as follows.
a Press Menu, 1, 5. b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
a Press Menu, 1, 7.
3
b Press a or b to choose 1 Min, 2 Mins,
3 Mins, 5 Mins, 10 Mins, 30 Mins
or 60 Mins. Press OK.
c Press Stop/Exit.
23
4

Security features 4

TX Lock 4

TX Lock lets you prevent unauthorized access to the machine.
While TX Lock is On, the following operations are available:
Receiving faxes
While TX Lock is On, the following operations are NOT available:
Sending faxesCopyingPC printing ScanningPhotoCaptureOperation from Control panel
Note
If you forget the TX Lock password, please call Brother Customer Service. (See Brother numbers on page i.)
Setting and changing the TX Lock password 4
Note
If you have already set the password, you will not need to set it again.
Setting up the password 4
a Press Menu, 2, 0, 1. b Enter a 4-digit number for the password.
Press OK.
c When the LCD shows Verify:,
re-enter the password. Press OK.
d Press Stop/Exit.
Changing the password 4
a Press Menu, 2, 0, 1. b Press a or b to choose Set Password.
Press OK.
24
c Enter a 4-digit number for the current
password. Press OK.
d Enter a 4-digit number for a new
password. Press OK.
e When the LCD shows Verify:,
re-enter the password. Press OK.
f Press Stop/Exit.
Turning TX Lock on/off 4
Turning TX Lock on 4
a Press Menu, 2, 0, 1. b Press a or b to choose Set TX Lock.
Press OK.
c Enter the registered 4-digit password.
Press OK. The machine goes offline and the LCD shows TX Lock Mode.
Turning TX Lock off 4
a Press Menu.
Security features
4
b Enter the registered 4-digit password.
Press OK. TX Lock is automatically turned off.
Note
If you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in TX Lock mode until the registered password is entered.
25
Chapter 4
26
Section II
Fax II
Sending a Fax 28 Receiving a Fax 35 Telephone Services and External devices 41 Dialing and storing numbers 52 Printing Reports 55
5

Sending a Fax 5

Entering Fax mode 5

Press (Fax) to enter Fax mode.
While the machine is scanning the document, the LCD will show the new job number and the memory available.The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Faxing from the ADF (MFC-295CN only) 5
a Make sure you are in Fax mode .
b Place the document face down in the
ADF. (See Using the ADF (MFC-295CN only) on page 18.)
c Enter the fax number using the dial pad,
Speed Dial or Search.
Faxing from the scanner glass5
You can use the scanner glass to fax pages of a book one at a time. The document can be up to Letter or A4 size.
You cannot send color faxes with multiple pages.
Note
(MFC-295CN only) Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document.
a Make sure you are in Fax mode .
b Place your document face down on the
scanner glass.
c Enter the fax number using the dial pad,
Speed Dial or Search.
Press Black Start or Color Start.
d
d Press Black Start or Color Start.
Note
• To cancel, press Stop/Exit.
• If you send a black & white fax when the memory is full it will be sent in real time.
If you press Black Start, the
machine starts scanning the first page. Go to step e.
If you press Color Start, the
machine starts sending the document.
e When the LCD asks you Next Page?
do one of the following:
To send a single page, press 2 to
choose No(Dial) (or press Black Start again).
The machine starts sending the document.
To send more than one page,
press 1 to choose Yes and go to step f.
28
Sending a Fax
f Place the next page on the scanner
glass. Press OK. The machine starts scanning the page. (Repeat steps e and f for each additional page.)
Setting the scanner glass size for faxing 5
When documents are A4 size, you need to set the scan size to A4. If you do not, the bottom portion of the faxes will be missing.
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 0. c Press a or b to choose A4.
Press OK.
d Press Stop/Exit.
Color fax transmission 5

Broadcasting (Black & White only)

Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast.
After the broadcast is finished, a Broadcast Report will be printed.
a Make sure you are in Fax mode .
b Load your document. c Enter a number.
Press OK. You can use either a Speed Dial, a Group or a manually entered number using the dial pad.
d Repeat step c until you have entered
all the fax numbers to be included in the broadcast.
5
5
Your machine can send a color fax to machines that support this feature.
Color faxes cannot be stored in the machine’s memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off).
Canceling a fax in progress 5
If you want to cancel a fax while the machine is scanning, dialing or sending, press Stop/Exit.
e Press Black Start.
Note
• If you did not use up any of the numbers for Groups, you can broadcast faxes to as many as 90 different numbers.
• The machine’s available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use dual access.
• If the Out of Memory message appears, press Stop/Exit to stop the job. If more than one page has been scanned, press Black Start to send the portion that is in the machine’s memory.
29
Chapter 5
Canceling a Broadcast in progress 5
a Press Menu, 2, 4.
The LCD will show the Broadcast job number followed by the fax number (or name) being dialed (for example, #001 0123456789).
b Press OK.
The LCD will show the following message:
#001 0123456789
1.Clear 2.Exit
c Press 1 to cancel the fax number being
dialed. The LCD will then show the following messages:
Broadcast#001
1.Clear 2.Exit

Additional sending operations

Sending faxes using multiple settings 5
When you send a fax you can choose any combination of these settings: resolution, contrast, scan size, overseas mode and real time transmission.
a Make sure you are in Fax mode .
b Load your document. c Choose a setting you want to change in
the Setup Send menu (Menu, 2, 2). Press OK.
d Choose the option you want for the
setting. Press OK.
5
d To cancel the Broadcast, press 1. e Press Stop/Exit.
e Do one of the following:
Other Settings
1.Yes 2.No
Press 1 to change another setting.Press 2 when you have finished
choosing your settings.
f Send the fax as usual.
30
Sending a Fax
Contrast 5
If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Auto can be used. It automatically chooses a suitable contrast for your document.
Use Light when sending a light document. Use Dark when sending a dark document.
a Make sure you are in Fax mode .
b Load your document. c Press Menu, 2, 2, 1. d Press a or b to choose Auto, Light or
Dark. Press OK.
Note
Even if you choose Light or Dark, the machine will send the fax using the Auto setting in any of the following conditions:
• When you send a color fax.
• When you choose Photo as the Fax Resolution.
To change the default fax resolution 5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 2. c Press a or b to choose the resolution
you want. Press OK.
Note
You can choose four different resolution settings for black & white faxes and two for color faxes.
Black & White
Standard Suitable for most typed
documents.
Fine Good for small print and
transmits a little slower than Standard resolution.
S.Fine Good for small print or artwork
and transmits slower than Fine resolution.
Photo Use when the document has
varying shades of gray or is a photograph. This has the slowest transmission.
5
Changing fax resolution 5
The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes.
To change the fax resolution for the next fax
a Make sure you are in Fax mode .
b Load your document. c Press Fax Resolution then a or b to
choose the resolution. Press OK.
Color
Standard Suitable for most typed
documents.
Fine Use when the document is a
photograph. The transmission time is slower than Standard resolution.
5
If you choose S.Fine or Photo and then use the Color Start key to send a fax, the machine will send the fax using the Fine setting.
31
Chapter 5
Dual Access (Black & White only) 5
You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory.
The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Note
If the Out of Memory message appears while scanning a document, press Stop/Exit to cancel or Black Start to send the scanned pages.
Real Time Transmission 5
Sending in real time for all faxes 5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 3.
3.Real Time TX
Realtime TX:On
c Press a or b to choose
Realtime TX:On or Realtime TX:Off.
Press OK.
Sending in real time for the next fax only
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 3.
5
When you are sending a fax, the machine will scan the document into the memory before sending it. Then, as soon as the telephone line is free, the machine will start dialing and sending.
Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set
Real Time TX to On for all documents or Next Fax Only for the next fax only.
Note
• In Real Time Transmission, the automatic redial feature does not work when you are using the scanner glass.
• If the memory is full, faxes from the scanner glass cannot be sent until you clear some of the memory.
(MFC-295CN) If the memory is full and you are sending a black and white fax from the ADF, the machine will send the document in real time (even if
Real Time TX
is set to
Off
).
c Press a or b to choose
Next Fax Only. Press OK.
d Press a or b to choose Next Fax:Off
or Next Fax:On.
e Press OK.
Note
In real time transmission, the automatic redial feature does not work when you are using the scanner glass.
32
Sending a Fax
Overseas Mode 5
If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.
a Make sure you are in Fax mode .
b Load your document. c Press Menu, 2, 2, 4. d Press a or b to choose On (or Off).
Press OK.
Checking and canceling waiting jobs 5
You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.)
Sending a fax manually 5
Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.
a Make sure you are in Fax mode .
b Load your document. c Pick up the handset of the external
telephone or press Hook and listen for a dial tone.
d Dial the fax number you want to call. e When you hear the fax tone, press
Black Start or Color Start.
If you loaded the document on the
scanner glass, press 1 to send the fax.
1.Send 2.Receive
f If you picked up the handset of the
external telephone replace it.
5
a Press Menu, 2, 4.
Any waiting jobs appear on the LCD.
b Press a or b to scroll through the jobs
and choose the job you want to cancel. Press OK.
c Do one of the following:
Press 1 to cancel it.Press 2 to exit without canceling.
d Repeat steps b and c for each job you
want to cancel.
e When you are finished, press Stop/Exit.
33
Chapter 5
Sending a fax at the end of a conversation 5
At the end of a conversation you can send a fax to the other party before you both hang up.
a Ask the other party to wait for fax tones
(beeps) and then to press the Start or Send key before hanging up.
b Make sure you are in Fax mode .
c Load your document. d Press Black Start or Color Start.
If you loaded the document on the
scanner glass, press 1 to send the fax.
1.Send 2.Receive
Out of Memory message 5
If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax.
If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start or Color Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.
Note
If you do not want to delete your stored faxes to clear the memory, you can change the setting to send the fax in real time. (See Real Time Transmission on page 32.)
e Replace the handset of the external
telephone.
34

Receiving a Fax 6

6

Receive modes 6

Choosing the Receive Mode 6
The diagram below will help you choose the correct Receive Mode. For more detailed information on the receive modes see Using receive modes on page 37 and Receive Mode settings on page 38.
Will you be using a Distinctive Ring number for receiving faxes? Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring on page 42 for instruction on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail on page 41 for instructions on setting up your machine using this service.)
6
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. (See Connecting an external TAD (telephone answering device) on page 45.)
Will you be using your Brother machine on a dedicated fax line? Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. (See Fax Only on page 37.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line. Choose Fax/Tel as your receive mode. (See Fax/Tel on page 37.) Important Note: You cannot receive voice messages on either Voice Mail or an answering machine with the Fax/Tel mode.
Do you expect to receive very few faxes? Choose Manual as your receive mode. You control the telephone line and must answer every call yourself. (See Manual on page 37.)
35
Chapter 6
To set the receive mode follow the instructions below: 6
a Press Menu, 0, 1. b Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
c Press Stop/Exit.
The LCD will show the current receive mode.
12/10 11:53 Fax12/10 11:53 Fax
1
1 Current receive mode
Fax: Fax Only
36
Receiving a Fax

Using receive modes 6

Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 38.)
Fax Only 6
Fax Only mode will automatically answer every call as a fax call.
Fax/Tel 6
Fax/Tel mode helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and dealing with them in one of the following ways:
Faxes will be automatically received.
External TAD 6
External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in one of the following ways:
Faxes will be automatically received.Voice callers can record a message on the
external TAD.
(For more information see Connecting an external TAD (telephone answering device) on page 45.)
6
Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast pseudo/double-ring made by your machine.
(Also see F/T Ring Time (Fax/Tel mode only) on page 38 and Ring Delay on page 38.)
Manual 6
Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature.
To receive a fax in manual mode lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Black Start or Color Start, and choose 2.Receive. You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.
(Also see Easy Receive on page 39.)
37
Chapter 6

Receive Mode settings 6

Ring Delay 6
The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine keep the ring delay setting of 4 rings.
(See Using external and extension telephones on page 50 and Easy Receive on page 39.)
a Press Menu, 2, 1, 1. b Press a or b to choose how many times
the line rings before the machine answers. Press OK. If you choose 00 the line will not ring at all, but the machine will answer the telephone line.
c Press Stop/Exit.
F/T Ring Time (Fax/Tel mode only) 6
When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the ring delay setting.
If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T Ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T Ring it means that you have a voice caller on the line.
Because the F/T Ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone. (For more information see Using remote codes on page 50.)
a Press Menu, 2, 1, 2. b Press a or b to choose how long the
machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). Press OK.
c Press Stop/Exit.
Note
Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.
38
Receiving a Fax
Easy Receive 6
If Easy Receive is On: 6
The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
If Easy Receive is Off: 6
If you are at the machine and answer a call first by lifting a handset, press Black Start or Color Start then press 2 to receive.
If you answered at an extension telephone press l 5 1. (See Using external and extension telephones on page 50.)
Note
• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone handset, press the fax receive code l 5 1.

Additional receiving operations

Printing a reduced incoming fax 6
If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of Letter, Legal or A4 size paper.
The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 3).
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 5.
5.Auto Reduction
c Press a or b to choose On (or Off).
Press OK.
d Press Stop/Exit.
6
6
• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.
a Press Menu, 2, 1, 3. b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Receiving a fax at the end of a conversation 6
At the end of a conversation you can ask the other party to send you a fax before you both hang up.
a Ask the other party to place the
document in their machine and to press Start or Send key.
b When you hear the CNG tones (slowly
repeating beeps), press Black Start or Color Start.
c Press 2 to receive the fax.
1.Send 2.Receive
d Replace the external handset.
39
Chapter 6
Receiving faxes into memory when the paper tray is empty 6
As soon as the paper tray becomes empty during fax reception, the LCD will display No Paper Fed, asking you to put paper in the paper tray. (See Loading paper and other print media on page 8.)
The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available.
Further incoming faxes will also be stored into memory until the memory is full. When the memory is full the machine will stop automatically answering calls. To print the faxes, put fresh paper in the tray.
Note
If color faxes are received into the memory, they will be stored and printed in black & white.
40
Telephone Services and External
7
devices

Voice Operations 7

Tone or pulse (Canada only) 7
If you are using the external telephone and have a pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions below:
a Lift the handset of the external
telephone.
b Press # on the control panel of your
machine. Any digits dialed after this will send tone signals. When you hang up, the machine will return to the pulse dialing service.
Fax/Tel mode 7
When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
If you are at the external telephone, lift the handset of the external telephone, and then press Hook to answer.
7

Telephone services 7

Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.
Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine. If you have Voice Mail on your telephone line, please read the following carefully.
Voice Mail 7
7
If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
If you are at an extension telephone, you'll need to lift the handset during the F/T Ring and then press #51 between the pseudo/double-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l 51.
Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.
41
Chapter 7
To avoid conflicts between your Brother machine and your voice mail service, do one of the following:
Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term ‘Distinctive Ring’, but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, RingMaster, Ident-A-Ring, Ident­A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. (See Distinctive Ring on page 42.)
OR
Set your Brother machine’s Receive Mode to “Manual”. Manual Mode requires that you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax sending tones you must transfer the call to the Brother machine. (See Using external and extension telephones on page 50.) Unanswered fax and voice calls will go to your Voice Mail. (To set the machine in MANUAL Mode, see Choosing the Receive Mode on page 35.)
Distinctive Ring 7
Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring”, but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.
Note
• You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.
• Please call your telephone company for availability and rates.
What does your telephone company's ‘Distinctive Ring’ do?
Your telephone company's Distinctive Ring service allows you to have more than one number on the same telephone line. If you
need more than one telephone number, it is cheaper than paying for an extra line.
Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.
7
42
Telephone Services and External devices
What does Brother's ‘Distinctive Ring’ do?
The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can just receive faxes.
Do you have Voice Mail? 7
If you have Voice Mail on the telephone line that you will install your new machine on,
there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the
Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one
has a separate telephone number, neither will interfere with the other's operations.
If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions on next page to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.
Note
You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.
Before you choose the ring pattern to
7
register
You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
Ring Pattern
1 long-long 2 short-long-short 3 short-short-long
4very long
Rings
(normal pattern)
Note
Ring Pattern #1 is often called Short-Short and is the most commonly used. If the ring pattern you received is not on this chart, please call your telephone
company and ask for one that is shown.
The machine will only answer calls to its
registered number.
The first two rings are silent on the
machine. This is because the fax must ‘listen’ to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)
If you program the machine properly, it will
recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.
7
7
43
Chapter 7
Registering the Distinctive Ring pattern
Very Important!
After you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. The receive mode is set to Manual and you cannot change it to another mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called.
a Press Menu, 2, 0, 2.
0.Miscellaneous
2.Distinctive
b Press a or b to choose Set.
Press OK.
c Press a or b to choose the stored ring
pattern you want to use. Press OK. (You hear each pattern as you scroll through the four patterns. Make sure you choose the pattern that the telephone company gave you.)
d Press Stop/Exit.
Distinctive Ring is now set to On.
Turning off Distinctive Ring 7
Caller ID 7
7
The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.
After a few rings, the LCD shows the telephone number of your caller (or name, if available). Once you answer a call, the Caller ID information disappears from the LCD, but the call information stays stored in the Caller ID memory.
You can see the first 16 characters of the
number (or name).
The # Unavailable message means
the call originated outside your Caller ID service area.
The Private Call message means the
caller has intentionally blocked transmission of information.
You can print a list of the Caller ID information received by your machine. (See Printing Caller ID List on page 45.)
Note
The Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area.
a Press Menu, 2, 0, 2. b Press a or b to choose Off.
Press OK.
c Press Stop/Exit.
Note
If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See Choosing the Receive Mode on page 35.)
44
Telephone Services and External devices
Viewing the Caller ID List 7
Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.
a Press Menu, 2, 0, 3. b Press a or b to choose Display#.
Press OK.
The Caller ID of the last call will appear on the LCD display. If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD display.
c Press a or b to scroll through the Caller
ID memory to choose the Caller ID you want to view, and then press OK. The LCD shows the caller's number or name and the date and time of the call.
d To finish viewing, press Stop/Exit.
Printing Caller ID List 7
a Press Menu, 2, 0, 3.

Connecting an external TAD (telephone answering device)

You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax ‘handshake’. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
7
7
b Press a or b to choose Print Report.
Press OK. If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD.
c Press Black Start or Color Start. d After printing has finished, press
Stop/Exit.
45
Chapter 7
Note
• If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD.
If You Subscribe to your Telephone
company's Distinctive Ring Service:
You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company's Distinctive Ring Service. You cannot use the Toll Saver setting.
If You Do Not Subscribe to Distinctive
Ring Service:
Connections 7
The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
a Plug the telephone line cord from the
telephone wall jack into the jack labeled LINE.
b Remove the protective cap (1) from the
jack labeled EXT, and then plug the telephone line cord from the external TAD into the EXT. jack. (Make sure this cord is connected to the TAD at the TAD's telephone line jack, and not its handset jack.)
1
You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See illustration below.)
• Before you connect the external TAD, remove the protective cap (2) from the EXT. jack on the machine.
1
1
2
c Set your external TAD to four rings or
less. (The machine's Ring Delay setting does not apply.)
d Record the outgoing message on your
external TAD.
e Set the TAD to answer calls. f Set the Receive Mode to
External TAD. (See Choosing the Receive Mode on page 35.)
1TAD
2Protective Cap
When the TAD answers a call, the LCD shows Telephone.
46
Telephone Services and External devices
Recording an outgoing message (OGM) on an external TAD 7
Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
a Record 5 seconds of silence at the
beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
b Limit your speaking to 20 seconds. c End your 20-second message by giving
your Fax Receive Code for people sending manual faxes. For example: ‘After the beep, leave a message or send a fax by pressing l 51 and Start.’
Special line considerations 7
Roll over telephone lines 7
A roll over telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or ‘rolled over’ to the next available telephone line in a preset order.
Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call will be sent to a line that does not have a fax machine. Your
machine will work best on a dedicated line.
Two-line telephone system 7
7
Note
We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.
A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. The two telephone numbers can be on separate jacks (RJ11) or mixed into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line telephone and see if it can access both lines. If it can, you must separate the line for your machine. (See Easy Receive on page 39.)
47
Chapter 7
Converting telephone wall outlets 7
There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter.
Triplex Adapter
RJ14
7
a Put the two-line TAD and the two-line
telephone next to your machine.
b Plug one end of the telephone line cord
for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine.
c Plug one end of the first telephone line
cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.
d Plug one end of the second telephone
line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine.
1
2
RJ11
RJ14
Installing machine, external two-line TAD and two-line telephone
When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.
3
1 Triplex Adapter
7
2 Two Line Telephone
3 External Two Line TAD
4 Machine
4
You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine's wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or you can plug the two-line telephone into the TEL jack of the two-line TAD.
48
Telephone Services and External devices
Multi-line connections (PBX) 7
We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.
We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

External and extension telephones

Connecting an external or extension telephone 7
You can connect a separate telephone directly to your machine as shown in the diagram below.
Connect the telephone line cord to the jack labeled EXT.
Before you connect the external telephone, remove the protective cap (3) from the EXT. jack on the machine.
1
7
7
2
3
1 Extension telephone
2 External telephone
3 Protective Cap
When you are using a telephone on the same phone line, the LCD shows Telephone.
49
Chapter 7
Using external and extension telephones 7
Using extension telephones: 7
If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l 51. If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code #51. (See F/T Ring Time (Fax/Tel mode only) on page 38.)
Using an external telephone (connected to the EXT. jack of the machine):
If you answer a fax call at the external telephone connected to the EXT jack of the machine, you can make the machine receive the fax by pressing Black Start, and choosing 2.Receive.
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Hook.
Using a non-Brother cordless external telephone 7
If your non-brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you will have to go to the machine so you can press
Hook to send the call to the cordless handset.
Using remote codes 7
Fax Receive Code 7
If you answer a fax call on an extension
7
telephone, you can tell your machine to receive it by dialing the Fax Receive Code l 51. Wait for the chirping sounds then replace the handset. (See Easy Receive on page 39.)
If you answer a fax call at the external telephone connected to the EXT jack of the machine, you can make the machine receive the fax by pressing Black Start, and choosing 2.Receive.
If you answer a call and no one is on the line:
You should assume that you're receiving a manual fax.
Press l 51 and wait for the chirp or until the LCD shows Receiving, and then hang up.
Note
You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 39.)
50
Telephone Answer Code 7
7
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (pseudo/double) ring after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T Ring off by pressing #51 (make sure you press this between the rings).
If the machine answers a voice call and pseudo/double rings for you to take over, you can take the call at the external telephone connected to the EXT jack of the machine by pressing Hook.
Changing the remote codes 7
The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes.
a Press Menu, 2, 1, 4.
1.Setup Receive
4.Remote Codes
b Press a or b to choose On (or Off).
Press OK.
c Enter the new Fax Receive Code.
Press OK.
d Enter the new Telephone Answer Code.
Press OK.
e Press Stop/Exit.
Telephone Services and External devices
7
Note
• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as ### and 999).
• Remote Codes might not work with some telephone systems.
51
8

Dialing and storing numbers 8

How to Dial 8

Manual dialing 8
Press all of the digits of the fax or telephone number.
Speed Dialing 8
Search 8
You can search for names you have stored in the Speed Dial memory.
a Press (Speed Dial).
b Press a or b to choose Search.
Press OK.
c Do one of the following:
To search numerically, press a or b
to choose the number, and then press OK.
To search alphabetically, enter the
first letter of the name using the dial pad, then press d or c to choose the name, and then press OK.
Fax Redial 8
a Press (Speed Dial).
b Press OK and the # (pound) key, and
then the two digit Speed Dial number using the dial pad.
Note
If the LCD shows Not Registered when you enter a Speed Dial number, a number has not been stored at this location.
If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing
Redial/Pause and Black Start or Color Start.
Redial/Pause only works if you dialed from
the control panel. If you are sending a fax automatically and the
line is busy, the machine will automatically redial one time after five minutes.
Note
In Real Time Transmission the automatic redial feature does not work when you are using the scanner glass.
52
Dialing and storing numbers

Storing numbers 8

You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number.
Note
If you lose electrical power, the Quick Dial numbers that are in the memory will not be lost.
Storing a pause 8
Press Redial/Pause to put a 3.5-second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.
Storing Speed Dial numbers 8
Names and numbers can be stored in two-digit Speed Dial locations. You can store up to 40 different Speed Dial numbers. When you dial you will only have to press a few keys
d Do one of the following:
Enter the name (up to 16 characters)
using the dial pad. Press OK. (To help you enter letters,
see Entering Text on page 144.)
To store the number without a name,
press OK.
e Do one of the following:
To store another Speed Dial
number, go to step b.
If you are finished storing numbers,
press Stop/Exit.
Changing Speed Dial numbers 8
If you try to store a Speed Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following:
#05:MIKE
1.Change 2.Exit
8
(for example: (Speed Dial), OK, #, the 2-digit number, and Black Start or Color Start).
a Press (Speed Dial) and a or b to
choose Set Speed Dial. Press OK.
b Use the dial pad to enter a 2-digit
Speed Dial location number (01-40). Press OK.
c Enter the fax or telephone number
(up to 20 digits). Press OK.
Press 1 to change the stored number.Press 2 to exit without making a change.
If you chose 1, you will be able to change the stored number and name, or enter a new one. Follow the instructions below:
a Enter a new number. Press OK. b Enter a new name. Press OK.
To change a character, use d or c to
position the cursor under the character you want to change, then press Clear/Back. Re-enter the character.
To finish the setting, press Stop/Exit.
53
Chapter 8
Setting up groups for broadcasting 8
If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a Speed Dial number. Each group uses up a Speed Dial location. You can then send the fax message to all the numbers stored in a group just by entering a Speed Dial number, and then pressing Black Start.
Before you can add numbers to a Group, you need to store them as Speed Dial numbers. You can have up to six small Groups, or you can assign up to 39 numbers to one large Group.
a Press (Speed Dial) and a or b to
choose Setup Groups. Press OK.
b Use the dial pad to enter the two-digit
Speed Dial number where you want to store Group. Press OK.
c Use the dial pad to enter a Group
number (1 to 6). Press OK.
Setup Group:G0_
d To add Speed Dial numbers follow the
instructions below: For example, for Speed Dial numbers
05 and 09. Press (Speed Dial), 05,
(Speed Dial), 09.
The LCD shows: #05#09.
G01:#05#09
e Press OK when you have finished
adding numbers.
Note
You can easily print a list of all your Speed Dial numbers. Numbers that are part of a group will be marked in the GROUP column. (See How to print a report on page 56.)
Dialing access codes and credit card numbers 8
Sometimes you may want to choose from several long distance carriers when you send a fax. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes of long­distance carriers and credit card numbers as Speed Dial numbers. You can store these long dialing sequences by dividing them and setting them up as separate Speed Dial numbers in any combination. You can even include manual dialing using the dial pad. (See Storing Speed Dial numbers on page 53.)
For example, you might have stored ‘555’ on Speed Dial #03 and ‘7000’ on Speed Dial #02. You can use them both to dial ‘555-7000’ if you press the following keys:
(Speed Dial), OK, #03, (Speed Dial),
#02, and Black Start. To temporarily change a number, you can
substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555-7001 you could press the following keys:
(Speed Dial), OK, #03, 7, 0, 0, 1 (on the
dial pad), and Black Start. You can also add a pause by pressing the
Redial/Pause key.
f Use the dial pad to enter a name for the
Group. Press OK.
54
9

Printing Reports 9

Fax reports 9

You need to set up the Transmission Verification Report and Journal Period using the Menu key.
Transmission Verification Report 9
You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
There are several settings available for the Transmission Verification Report:
On:
Prints a report after every fax you send.
On+Image:
Prints a report after every fax you send. A portion of the fax’s first page appears on the report.
a Press Menu, 2, 3, 1. b Press a or b to choose Off+Image, On,
On+Image or Off. Press OK.
c Press Stop/Exit.
Note
• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Real Time Transmission on page 32.)
• If your transmission is successful, "OK" will appear next to "RESULT" on the Transmission Verification Report. If transmission is not successful, "NG" will appear next to "RESULT".
9
Off:
Prints a report only if your fax is unsuccessful due to a transmission error. Off is the default setting.
Off+Image:
Prints a report only if your fax is unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.
55
Chapter 9
Fax Journal (activity report) 9
You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can still print the report by following the steps in How to print a report on page 56. The default setting is Every 50 Faxes.
a Press Menu, 2, 3, 2. b Press a or b to choose an interval.
Press OK. (If you choose 7 days, the LCD will ask you to choose the first day for the 7-day countdown.) If you choose Every 50 Faxes, go to step d.
6, 12, 24 hours, 2 or 7 days
The machine will print the report at the chosen time and then erase all jobs from its memory. If the machine's memory becomes full with 200 jobs before the time you chose has passed, the machine will print the Journal early and then erase all jobs from the memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from the memory.
Every 50 Faxes
The machine will print the Journal when the machine has stored 50 jobs.
c Enter the time to start printing in 24-hour
format. Press OK. (For example: enter 19:45 for 7:45 PM.)

Reports 9

The following reports are available:
1.Transmission
Prints a Transmission Verification Report for your last transmission.
2.Help List
A help list showing how to program your machine.
3.Quick Dial
Lists names and numbers stored in the Speed Dial memory, in numerical order.
4.Fax Journal
Lists information about the last incoming and outgoing faxes. (TX: Transmit.) (RX: Receive.)
5.User Settings
Lists your settings.
6.Network Config
Lists your Network settings.
How to print a report 9
a Press Menu, 6. b Do one of the following:
Press a or b to choose the report you
want. Press OK.
Enter the number of the report you
want to print. For example, press 2 to print the help list.
c Press Black Start. d Press Stop/Exit.
d Press Stop/Exit.
56
Section III
Copy III
Making copies 58
10

Making copies 10

How to copy 10

Entering Copy mode 10
Press (Copy) to enter Copy mode. The default mode is Fax. You can change the
number of seconds or minutes that the machine stays in Copy mode after the last copy operation. (See Mode Timer on page 21.)
The LCD shows the default copy settings:
Making multiple copies 10
You can make up to 99 copies in one print run.
a Make sure you are in Copy mode .
b Load your document.
(See Loading documents on page 18.)
c Use the dial pad to enter the number of
copies (up to 99).
d Press Black Start or Color Start.
Note
(MFC-295CN only) To sort your copies, press the
Copy Options key. (See Sorting copies using the ADF (Black & White only) (MFC-295CN only) on page 63.)
123
1 Copy Ratio
2 Quality
3 No. of Copies
Making a single copy 10
a Make sure you are in Copy mode .
b Load your document.
(See Loading documents on page 18.)
c Press Black Start or Color Start.
Stop copying 10
To stop copying, press Stop/Exit.
58
Making copies

Copy Options 10

When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key.
The machine returns to its default settings 2 minutes after it finishes copying, or if the mode timer returns the machine to Fax mode. (For more information see Mode Timer on page 21.)
Press Menu
selection
Press
Quality Fast
Enlarge/ Reduce
Paper Type
Paper Size
Options
Normal
Best Fit to Page/
Custom(25-400%) 198%/186%/104% 100%/97%/93% 83%/78%/46%
Plain Paper
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Letter
Legal
A4
/
/
/
/
Page
60
60
64
64
A5
4"(W)x 6"(H)
Brightness
Stack/Sort
(MFC-295CN only)
Page Layout
No. of Copies
- nnonn +63
Stack
Sort
Off(1 in 1)
2in1(P)
2in1(L)
4in1(P)
4in1(L)
Poster(3 x 3)
No. of Copies:01
(01 - 99)
Note
You can save some of the copy settings you use most often by setting them as default. You can find instructions for how to do this in the section for each feature.
63
10
61
58
59
Chapter 10
Changing copy quality 10
You can choose from a range of quality settings. The default setting is Normal.
To temporarily change the quality setting, follow the instructions below:
Press
and then a or b
to choose
Quality
Normal Normal is the
recommended mode for ordinary printouts. This produces good copy quality with good copy speed.
Fast Fast copy speed
and lowest ink consumption. Use to save time printing documents to be proof-read, large documents or many copies.
Best
Use best mode to copy precise images such as photographs. This provides the highest resolution and the slowest speed.
To change the default setting, follow the instructions below:
a Press Menu, 3, 1.
1.Quality
b Press a or b to choose Normal, Best or
Fast. Press OK.
c Press Stop/Exit.
Enlarging or reducing the image copied 10
You can choose an enlargement or reduction ratio. If you choose Fit to Page, your machine will adjust the size automatically to the paper size you set.
Press Fit to Page
and then a or b
to choose
Enlarge/Reduce
Custom(25-400%)
198% 4"x6"iA4
186% 4"x6"iLTR
104% EXEiLTR
100%
97% LTRiA4
93% A4iLTR
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Quality. Press OK.
e Press a or b to choose Normal, Best or
Fast. Press OK.
f Press Black Start or Color Start.
(MFC-255CW)
83%
(MFC-295CN)
83% LGLiA4
(MFC-255CW)
78%
(MFC-295CN)
78% LGLiLTR
46% LTRi4"x6"
60
Making copies
To enlarge or reduce the next copy follow the instructions below:
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Enlarge/Reduce. Press OK.
e Do one of the following:
Press a or b to choose the
enlargement or reduction ratio you want. Press OK.
Press a or b to choose
Custom(25-400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. (For example, press 5 3 to enter 53%.) Press OK.
Press a or b to choose 100% or
Fit to Page. Press OK.
Making N in 1 copies or a poster (Page Layout) 10
The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page.
You can also produce a poster. When you use the poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. If you want to print a poster, use the scanner glass.
IMPORTANT
• Make sure paper size is set to Letter or A4.
• You cannot use the Enlarge/Reduce and Stack/Sort settings (MFC-295CN) with the N in 1 and Poster features.
• N in 1 color copies are not available.
•(P) means Portrait and (L) means Landscape.
• You can only make one poster copy at a time.
f Press Black Start or Color Start.
Note
Page Layout is not available with Enlarge/Reduce.
Fit to Page does not work properly when the document on the scanner glass is skewed more than 3 degrees. Using the document guidelines on the left and top, place your document in the upper left hand corner, with the document face down on the scanner glass.
Fit to Page is not available for a Legal size document.
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Page Layout. Press OK.
e Press a or b to choose Off(1 in 1),
2in1(P), 2in1(L), 4in1(P), 4in1(L) or Poster(3 x 3).
Press OK.
10
61
Chapter 10
f Press Black Start or Color Start to
scan the document. If you placed the document in the ADF (MFC-295CN) or are making a poster, the machine scans the pages and starts printing.
If you are using the scanner glass, go to step g.
g After the machine scans the page,
press 1 to scan the next page.
Next Page?
1.Yes 2.No
h Place the next page on the scanner
glass. Press OK.
Set Next Page
Then Press OK
i Repeat steps g and h for each page of
the layout.
Place your document face down in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster (3 x 3)
You can make a poster size copy of a photograph.
j After all the pages have been scanned,
press 2 in step g to finish.
62
Making copies
Sorting copies using the ADF (Black & White only) (MFC-295CN only) 10
You can sort multiple copies. Pages will be stacked in the order 3 2 1, 3 2 1, 3 2 1, and so on.
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Stack/Sort. Press OK.
e Press a or b to choose Sort.
Press OK.
f Press Black Start.
Adjusting Brightness and Contrast 10
Brightness 10
To temporarily change the brightness setting, follow the instructions below:
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Brightness. Press OK.
-nnonn+ e
e Press a to make a lighter copy or press b
to make a darker copy. Press OK.
Note
Fit to Page and Page Layout are not available with Sort.
f Press Black Start or Color Start.
To change the default setting follow the instructions below:
a Press Menu, 3, 2. b Press a to make a lighter copy or press b
to make a darker copy. Press OK.
c Press Stop/Exit.
Contrast 10
Adjust the contrast to help an image look sharper and more vivid.
The contrast can only be changed through the default setting.
a Press Menu, 3, 3.
3.Contrast
10
b Press a or b to change the contrast.
Press OK.
c Press Stop/Exit.
63
Chapter 10
Paper options 10
Paper Type 10
If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality.
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Paper Type. Press OK.
e Press a or b to choose the type of paper
you are using (Plain Paper,
Inkjet Paper, Brother BP71, Other Glossy or Transparency).
Press OK.
f Press Black Start or Color Start.
Note
To change the default paper type setting see Paper Type on page 22.
Paper Size 10
If copying on paper other than Letter size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo 4 × 6in. (10× 15 cm) paper.
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Paper Size. Press OK.
e Press a or b to choose the size of paper
you are using Letter, Legal, A4, A5 or 4"(W)x 6"(H). Press OK.
f Press Black Start or Color Start.
Note
To change the default paper size setting see Paper Size on page 22.
64
Section IV
Direct Printing IV
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
Printing photos from a camera (MFC-295CN only)
66
77
PhotoCapture Center®: Printing
11
photos from a memory card or USB Flash memory drive
Note
The MFC-255CW only supports memory cards.

PhotoCapture Center® Operations

Printing from a memory card or USB Flash memory drive without a PC 11
Even if your machine is not connected to your computer, you can print photos directly from digital camera media or USB Flash memory drive. (See How to print from a memory card or USB Flash memory drive on page 69.)
Scanning to a memory card or
11
Using a memory card or USB Flash memory drive 11
Your Brother machine has media drives (slots) for use with the following, popular digital camera media: Memory Stick™, Memory Stick PRO™, SD, SDHC, xD-Picture
11
Card™ and a USB Flash memory drive.
Memory Stick™
Memory Stick PRO™
xD-Picture Card™ USB Flash memory
SD, SDHC
0.87 in. (22 mm) or less
0.43 in. (11 mm) or less
drive
USB Flash memory drive without a PC 11
You can scan documents and save them directly to a memory card or USB Flash memory drive. (See Scan to a memory card or USB Flash memory drive on page 74.)
Using PhotoCapture Center® from your computer 11
You can access a memory card or USB Flash memory drive that is inserted in the front of the machine from your computer.
(See PhotoCapture Center
PhotoCapture Center Software User's Guide on the CD-ROM.)
®
for Windows® or
®
for Macintosh in the
miniSD can be used with a miniSD
adapter.
microSD can be used with a microSD
adapter.
Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
Memory Stick PRO Duo™ can be used
with a Memory Stick PRO Duo™ adapter.
Memory Stick Micro™ (M2™) can be used
with a Memory Stick Micro™ (M2™) adapter.
Adapters are not included with the
machine. Contact a third party supplier for adapters.
This product supports xD-Picture Card™
+
Type M / Type M
IBM Microdrive™ is not compatible with
the machine.
/ Type H (Large Capacity).
66
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
The PhotoCapture Center® feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.
Memory cards, USB Flash memory drive and folder structures 11
Your machine is designed to be compatible with modern digital camera image files, memory cards and a USB Flash memory drive; however, please read the points below to avoid errors:
The image file extension must be .JPG
(other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
Direct PhotoCapture Center
must be performed separately from PhotoCapture Center
the PC. (Simultaneous operation is not available.)
The machine can read up to 999 files on a
memory card or USB Flash memory drive.
The DPOF file on the memory cards must
be in a valid DPOF format. (See DPOF printing on page 71.)
®
®
printing
operations using
Please be aware of the following:
When printing an index or image, the
PhotoCapture Center images, even if one or more images have been corrupted. Corrupted images will not be printed.
(memory card users)
Your machine is designed to read memory cards that have been formatted by a digital camera.
When a digital camera formats a memory card it creates a special folder into which it copies image data. If you need to modify the image data stored on a memory card with your PC, we recommend that you do not modify the folder structure created by the digital camera. When saving new or modified image files to the memory card we also recommend you use the same folder your digital camera uses. If the data is not saved to the same folder, the machine may not be able to read the file or print the image.
(USB Flash memory drive users)
This machine supports USB Flash memory drives that have been formatted
by Windows
®
.
®
will print all valid
11
67
Chapter 11

Getting started 11

Firmly put a memory card or USB Flash memory drive into the proper slot.
1
1 USB Flash memory drive
2 SD, SDHC
3 Memory Stick™, Memory Stick PRO™
4 xD-Picture Card™
IMPORTANT
The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.
234
The Photo Capture key lights
Photo Capture light is on, the memory
card or USB Flash memory drive is properly inserted.
Photo Capture light is off, the memory
card or USB Flash memory drive is not properly inserted.
Photo Capture light is blinking, the
memory card or USB Flash memory drive is being read or written to.
IMPORTANT
DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive (the
Photo Capture key is blinking). You will lose your data or damage the card.
68
The machine can only read one device at a time so do not put more than one device in the machine at the same time.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive

How to print from a memory card or USB Flash memory drive

Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print. Follow the instructions below to start printing directly from your memory card or USB Flash memory drive:
a Make sure you have put the memory
card or USB Flash memory drive in the proper slot. For example, the LCD will show the following message:
M.Stick Active
Press PhotoCa...
b Press (Photo Capture). For
DPOF printing, see DPOF printing on page 71.
c Press a or b to choose Print Index.
Press OK.
d Press Color Start to start printing the
index sheet. Make a note of the image number you want to print. See Print Index (Thumbnails) on page 69.
e To print images press a or b to choose
Print Images in step c and then press OK. (See Printing Photos on page 70.)
Print Index (Thumbnails) 11
The PhotoCapture Center® assigns numbers
11
for images (such as NO.1, NO.2, NO.3, and so on).
The PhotoCapture Center® does not recognize any other numbers or file names that your digital camera or computer has used to identify the pictures. You can print a thumbnail page. This will show all the pictures on the memory card or USB Flash memory drive.
Note
Only file names that are 8 characters or less will be printed correctly on the Index sheet.
a Make sure you have put the memory
card or USB Flash memory drive in the proper slot.
Press (Photo Capture).
11
b Press a or b to choose Print Index.
Press OK.
c Press a or b to choose
6 Images/Line or 5 Images/Line. Press OK.
f Enter the image number and press OK. g Press Color Start to start printing.
6 Images/Line 5 Images/Line
Print time for 5 Images/Line will be slower than 6 Images/Line, but the quality is better.
69
Chapter 11
d Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or Other Glossy.
Press OK.
e Press a or b to choose the paper size
you are using, Letter or A4. Press OK.
f Press Color Start to print.
Printing Photos 11
Before you can print an individual image, you have to know the image number.
a Make sure you have put the memory
card or USB Flash memory drive in the proper slot.
b Print the index first. (See Print Index
(Thumbnails) on page 69.)
d Enter the image number that you want to
print from the thumbnail index. Press OK.
No.:1,3,6,
Note
• Multiple numbers can be entered by using the l key to separate numbers. For example press 1, l, 3, l, 6 would print images 1, 3 and 6. The # key can be used to print a range of numbers, for example press 1, #, 5 would print all images from 1 to 5.
• You can enter up to 12 characters (including commas) for the image numbers you want to print.
e Do one of the following:
After you have chosen all the images
you want to print, press OK to choose your settings. Go to step f.
Press (Photo Capture).
c Press a or b to choose Print Images.
Press OK.
Note
If your memory card contains valid DPOF information, the LCD will show DPOF Print:Yes. See DPOF printing on page 71.
If you do not want to change any
settings, press Color Start.
f Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or Other Glossy.
Press OK.
g Press a or b to choose the paper size
you are using, Letter, A4, 4"x 6" or 5"x 7".
Press OK.
If you choose Letter or A4, go to
step h.
If you choose another size, go to
step i.
If you have finished choosing
settings, press Color Start.
70
h Press a or b to choose the print size
(3"x 4", 3.5"x 5", 4"x 6", 5"x 7", 6"x 8" or Max. Size).
Press OK.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
i Do one of the following:
To choose the number of copies go
to step j.
If you have finished choosing
settings, press Color Start.
j Enter the number of copies you want.
Press OK.
k Press Color Start to print.
The printing positions when using Letter are shown below:
1
3"x 4"
4
5"x 7"
2
3.5"x 5"
5
6"x 8"
3
4"x 6"
6
Max. Size
DPOF printing 11
DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, FUJIFILM Corporation, Panasonic Corporation and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
When a memory card (Memory Stick™, Memory Stick PRO™, SD, SDHC or xD-Picture Card™) containing DPOF information is put into your machine, you can print the chosen image easily.
a Firmly insert the memory card into the
proper slot.
SD Card Active
Press (Photo Capture).
b Press a or b to choose Print Images.
Press OK.
c If there is a DPOF file on the card, the
LCD will show:
DPOF Print:Yes e
d Press a or b to choose
DPOF Print:Yes. Press OK.
e Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or Other Glossy.
Press OK.
11
71
Chapter 11
f Press a or b to choose the paper size
you are using, Letter, A4, 4"x 6" or 5"x 7".
Press OK.
If you chose Letter or A4, go to
step g.
If you chose another size, go to
step h.
If you have finished choosing
settings, press Color Start.
g Press a or b to choose the print size
(3"x 4", 3.5"x 5", 4"x 6", 5"x 7", 6"x 8" or Max. Size). Press OK.
h Press Color Start to print.
Note
An invalid DPOF file error can occur if the print order that was created on the camera has been corrupted. Delete and recreate the print order using your camera to correct this problem.
For instructions on how to delete or recreate the print order, refer to your camera manufacturer’s support web site or accompanying documentation.

PhotoCapture Center® print settings

These settings will remain until you change them again.
Print Quality 11
a Press Menu, 4, 1. b Press a or b to choose Normal or
Photo. Press OK.
c Press Stop/Exit.
Paper Options 11
Paper Type 11
a Press Menu, 4, 2. b Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71 or Other Glossy.
Press OK.
c Press Stop/Exit.
11
72
Paper Size 11
a Press Menu, 4, 3. b Press a or b to choose the paper size
you are using, Letter, A4, 4"x 6" or 5"x 7".
Press OK.
c Press Stop/Exit.
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
Print Size 11
This setting is available only when you choose Letter or A4 in the paper size setting.
a Press Menu, 4, 4. b Press a or b to choose the print size you
are using, 3"x 4", 3.5"x 5", 4"x 6", 5"x 7", 6"x 8" or Max. Size.
Press OK.
c Press Stop/Exit.
Adjusting Brightness and Contrast 11
Brightness 11
a Press Menu, 4, 5.
Cropping 11
If your photo is too long or wide to fit the available space on your chosen layout, part of the image will be automatically cropped.
The default setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting, turn Borderless to Off. (See Borderless printing on page 73.)
a Press Menu, 4, 7. b Press a or b to choose Cropping:On
(or Cropping:Off). Press OK.
c Press Stop/Exit.
Cropping: On 11
b Press a to make a lighter copy or
press b to make a darker copy. Press OK.
c Press Stop/Exit.
Contrast 11
You can choose the contrast setting. More contrast will make an image look sharper and more vivid.
a Press Menu, 4, 6. b Press a to increase the contrast or
press b to decrease the contrast. Press OK.
c Press Stop/Exit.
Cropping: Off 11
11
Borderless printing 11
This feature expands the printable area to the edges of the paper. Printing time will be slightly slower.
a Press Menu, 4, 8. b Press a or b to choose
Borderless:On (or Borderless:Off). Press OK.
c Press Stop/Exit.
73
Chapter 11
Print Date 11
You can print the date if it is already in the data on your photo. The date will be printed on the lower right corner. If the data doesn’t have the date information, you cannot use this function.
a Press Menu, 4, 9. b Press a or b to choose Date:On
(or Date:Off). Press OK.
c Press Stop/Exit.
Note
The DPOF setting on your camera must be turned off to use the Print Date feature.

Scan to a memory card or USB Flash memory drive

You can scan black & white and color documents into a memory card or USB Flash memory drive. Black and white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Color documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The default setting is Color 150 dpi and the default file format is PDF. The machine automatically creates file names based on the current date. (For details, see the Quick Setup Guide.) For example, the fifth image scanned on July 1, 2009 would be named
07010905.PDF. You can change the color and quality.
Quality Selectable File
Format
11
Color 150 dpi PDF / JPEG Color 300 dpi PDF / JPEG Color 600 dpi PDF / JPEG B/W 200x100 dpi TIFF / PDF B/W 200 dpi TIFF / PDF
a Make sure you have put the memory
card or USB Flash memory drive in the proper slot.
IMPORTANT
DO NOT take out the memory card or USB Flash memory drive while Photo Capture is blinking to avoid damaging the card, USB Flash memory drive or the data stored on them.
b Load your document.
74
c Press (Scan).
d Press
Scan to Media.
a
or b to choose
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
e Do one of the following:
To change the quality press OK and
go to step f.
To start scanning press Black Start
or Color Start.
f Press a or b to choose the quality, and
then press OK.
Do one of the following:
 To change the file type, go to step g.  To start scanning press Black Start
or Color Start.
g Press a or b to choose the file type,
choose one of the options below:
To change the file name press OK
and go to step h.
To start scanning press Black Start
or Color Start.
Changing the image quality 11
a Press Menu, 4, 0, 1. b Press a or b to choose
B/W 200x100 dpi, B/W 200 dpi, Color 150 dpi, Color 300 dpi or Color 600 dpi.
Press OK.
c Press Stop/Exit.
Changing the black & white file format 11
a Press Menu, 4, 0, 2. b Press a or b to choose TIFF or PDF.
Press OK.
c Press Stop/Exit.
h The file name is set automatically.
However, you can set a name of your choice using the dial pad. You can only change the first 6 digits. Press Black Start or Color Start.
Changing the color file format11
a Press Menu, 4, 0, 3. b Press a or b to choose PDF or JPEG.
Press OK.
c Press Stop/Exit.
11
75
Chapter 11

Understanding the Error Messages

Once you are familiar with the types of errors that can occur while you are using
PhotoCapture Center®, you can easily identify and troubleshoot any problems.
Hub is Unusable.
This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface.
Media Error
This message will appear if you put in a memory card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the memory card.
No File
Unusable Device
11
This message will appear if a USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com This message will also appear if you connect a broken device to the USB direct interface.
.)
This message will appear if you try to access a memory card or USB Flash memory drive in the drive (slot) that does not contain a .JPG file.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
This message will also appear when a memory card or USB Flash memory drive you are using does not have enough space available for the scanned document.
Media is Full.
This message will appear if you are trying to save more than 999 files in a memory card or USB Flash memory drive.
76
Printing photos from a camera
12
(MFC-295CN only)

Printing photos directly from a PictBridge camera

Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera.
If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge. (See Printing photos directly from a digital camera (without PictBridge) on page 79.)
12
Depending on your camera some of these settings may not be available.
12
Camera Menu Selections
Paper Size Letter, A4, 4" × 6",
Paper Type Plain Paper,
Layout Borderless: On,
DPOF setting Print Quality Normal, Fine,
1
Options
Printer Settings (Default setting)
Glossy Paper, Inkjet Paper, Printer Settings
(Default setting)
Borderless: Off, Printer Settings
(Default setting)
-
Printer Settings (Default setting)
2
2
2
2
PictBridge requirements 12
To avoid errors, remember the following points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file extension must be .JPG
(other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
PhotoCapture Center
available when using the PictBridge feature.
®
operations are not
Setting your digital camera 12
Make sure your camera is in PictBridge mode. The following PictBridge settings may be available from the LCD of your PictBridge compatible camera.
Print Date On, Off, Printer Settings
(Default setting)
1
See DPOF printing on page 78 for more details.
2
If your camera is set to use the Printer Settings (Default setting), the machine will print your photo using the following settings.
Settings Options
Paper Size 4" × 6" Paper Type Glossy Paper Layout Borderless: On Print Quality Fine Print Date Off
When your camera does not have any menu selections, these settings are also used.
The names and availability of each setting
depends on the specification of your camera.
Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings.
2
12
77
Chapter 12
Printing Images 12
Note
Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
1
1 USB direct interface
DPOF printing 12
DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, FUJIFILM Corporation, Panasonic Corporation and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
Note
An invalid DPOF File error can occur if the print order that was created on the camera has been corrupted. Delete and recreate the print order using your camera to correct this problem. For instructions on how to delete or recreate the print order, refer to your camera manufacturer’s support web site or accompanying documentation.
b Turn on the camera.
When the machine has recognized the camera, the LCD shows the following message:
Camera Connected
c Choose the photo you want to print
following the instructions from your camera. When the machine starts printing a photo, the LCD will show Printing.
IMPORTANT
To prevent damage to your machine, do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.
78
Printing photos from a camera (MFC-295CN only)

Printing photos directly from a digital camera (without PictBridge)

If your camera is using the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera.
(If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 77.)
Note
The name, availability and operation differ among digital cameras. Please refer to the documentation supplied with your camera for detailed information, such as how to switch from PictBridge mode to USB mass storage mode.
Printing Images 12
Note
Remove any memory cards or a USB
12
Flash memory drive from the machine before connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
1
1 USB direct interface
b Turn on the camera. c Follow the steps in Printing Photos
on page 70.
IMPORTANT
To prevent damage to your machine, do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.
12
79
Chapter 12

Understanding the Error Messages

Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Unusable Device
This message will appear if you connect a camera that is not using the USB Mass Storage standard. This message will also appear if you connect a broken device to the USB direct interface.
(For more detailed solutions see Error and maintenance messages on page 106.)
12
80
Section V
Software V
Software and Network features 82
13

Software and Network features 13

The CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
PrintingScanning
ControlCenter3 (WindowsControlCenter2 (Macintosh)Faxing from your computer
PhotoCapture CenterNetwork PrintingNetwork ScanningWired and Wireless Network
How to read the HTML User’s Guide
®
)
®
c Click the heading you would like to view
from the list at the left of the window.
Macintosh
a Make sure your Macintosh is turned on.
Insert the Brother CD-ROM into your CD-ROM drive.
This is a quick reference to use the HTML User’s Guide.
Windows
®
Note
If you have not installed the software, see Viewing Documentation on page 2.
a From the Start menu, point to Brother,
MFC-XXXX (where XXXX is your model
number) from the programs group, then click User’s Guides in HTML format.
b Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) from the
top menu.
b Double-click the Documentation icon. c Double-click your language folder, and
then double-click top.html.
d Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) in the top
menu, and then click the heading you would like to read from the list at the left of the window.
82
Section VI
Appendixes VI
Safety and Legal 84 Troubleshooting and Routine Maintenance 96 Menu and Features 127 Specifications 145
Safety and Legal A
A

Choosing a location A

Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50 °F and 95 °F (10 °C and 35 °C).
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
DO NOT connect your machine to AC power outlets controlled by wall switches or automatic timers.
WARNING
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• Disruption of power can wipe out information in the machine's memory.
• DO NOT connect your machine to AC power outlets on the same circuit as large appliances or other equipment that might disrupt the power supply.
• Avoid interference sources, such as cordless telephone systems or speakers.
• DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage and internal damage to your machine.
84
Safety and Legal

To use the machine safely A

Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.
DO NOT use flammable substances, any type of spray or an organic solvent/liquid that contains alcohol or ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
Unplug this product from the AC power outlet before cleaning the inside of the machine.
A
85
If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.)
If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.)
Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.
This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug the power cord from the AC power outlet to shut off the power completely.
This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
Always make sure the plug is fully inserted.
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.
To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.
86
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