Brother MFC-240C User Guide

USER’S GUIDE
MFC-240C
Version A
If you need to call Customer Service
Please complete the following information for future reference:
Model Number: MFC-240C
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2006 Brother Industries, Ltd.

Approval Information and Compilation and Publication Notice

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i

EC Declaration of Conformity under the R & TTE Directive

ii

Table of Contents

Section I General
1 General Information
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation .................................... 2
Accessing the complete User’s Guide...................................................................2
Viewing Documentation...................................................................................2
Control panel overview ..........................................................................................4
2 Loading documents and paper
Loading documents ...............................................................................................6
Using the ADF .................................................................................................6
Using the scanner glass ..................................................................................7
Scanning area .................................................................................................8
Acceptable paper and other media........................................................................8
Recommended media .....................................................................................9
Handling and using media ...............................................................................9
Choosing the right media...............................................................................10
Loading paper, envelopes and other media ........................................................12
Loading paper and other media.....................................................................12
Loading envelopes and post cards................................................................13
Printable Area................................................................................................15
3 General setup
Power Save mode ...............................................................................................16
Putting your machine in Power Save mode...................................................16
Bringing your machine out of Power Save mode ..........................................16
Power Save setting........................................................................................16
Mode Timer..........................................................................................................17
Paper settings......................................................................................................17
Paper Type ....................................................................................................17
Paper Size .....................................................................................................17
Volume Settings...................................................................................................18
Ring Volume..................................................................................................18
Beeper Volume..............................................................................................18
Speaker Volume ............................................................................................18
Automatic Daylight Savings Time........................................................................18
LCD display .........................................................................................................19
LCD Contrast.................................................................................................19
4 Security features
TX Lock ...............................................................................................................20
Setting and changing the TX lock password .................................................20
Turning the TX Lock on/off ............................................................................21
iii
Section II Fax
5 Sending a fax
Entering Fax mode ..............................................................................................24
Faxing from the ADF ....................................................................................24
Faxing from the scanner glass ......................................................................24
Faxing Letter size documents from the scanner glass ..................................25
Colour fax transmission.................................................................................25
Cancelling a fax in progress ..........................................................................25
Broadcasting (Monochrome only)........................................................................25
Canceling a Broadcast in progress................................................................26
Additional sending operations..............................................................................26
Sending faxes using multiple settings ...........................................................26
Contrast.........................................................................................................27
Changing fax resolution.................................................................................27
Dual access (Monochrome only) ...................................................................28
Real time transmission ..................................................................................28
Overseas Mode .............................................................................................28
Checking and cancelling waiting jobs............................................................29
Sending a fax manually .................................................................................29
Out of Memory message ...............................................................................29
6 Receiving a Fax
Receive modes ....................................................................................................30
Choosing the Receive Mode .........................................................................30
Using receive modes ...........................................................................................31
Fax only.........................................................................................................31
Fax/Tel...........................................................................................................31
Manual...........................................................................................................31
External TAD .................................................................................................31
Receive mode settings ........................................................................................31
Ring Delay.....................................................................................................31
F/T Ring Time (Fax/Tel mode only)...............................................................32
Fax Detect .....................................................................................................32
Additional receiving operations............................................................................33
Printing a reduced incoming fax ....................................................................33
Receiving faxes into memory ........................................................................33
7 Telephone and External devices
Voice Operations .................................................................................................34
Tone or pulse.................................................................................................34
Fax/Tel mode ................................................................................................34
Fax/Tel mode in Power Save mode ..............................................................34
Telephone services..............................................................................................34
Setting the Phone Line Type .........................................................................34
BT Call Sign (For U.K. only) ..........................................................................35
iv
Connecting an external TAD (telephone answering device) ...............................36
Connections...................................................................................................36
Recording outgoing message (OGM) on an external TAD............................37
Multi-line connections (PBX) .........................................................................37
External and extension phones ...........................................................................37
Connecting an external or extension telephone ............................................37
Operation from extension telephones............................................................37
Using extension telephones (For U.K. only) ..................................................38
Using a cordless external telephone .............................................................39
Using remote codes.......................................................................................39
8 Dialling and storing numbers
How to Dial ..........................................................................................................40
Manual dialling...............................................................................................40
Speed-Dialling ...............................................................................................40
Search ...........................................................................................................40
Fax Redial .....................................................................................................41
Storing numbers ..................................................................................................41
Storing a pause .............................................................................................41
Storing Speed-Dial numbers .........................................................................41
Changing Speed-Dial numbers .....................................................................42
Setting up groups for broadcasting................................................................42
Combining Quick-Dial numbers.....................................................................43
9 Printing Reports
Fax reports...........................................................................................................44
Transmission Verification Report...................................................................44
Fax Journal (activity report) ...........................................................................44
Reports................................................................................................................45
How to print a report......................................................................................45
Section III Copy
10 Making copies
How to copy.........................................................................................................48
Entering Copy mode......................................................................................48
Making a single copy.....................................................................................48
Making multiple copies ..................................................................................48
Stop copying..................................................................................................48
Copy options........................................................................................................49
Changing copy speed and quality .................................................................50
Enlarging or reducing the image copied ........................................................50
Making N in 1 copies or a poster ...................................................................51
Sorting copies using the ADF (Monochrome only) ........................................52
Adjusting Brightness, Contrast and Colour....................................................52
Paper options ................................................................................................53
v
Section IV Direct Photo Printing
11 Printing photos from a memory card
PhotoCapture Center™ Operations.....................................................................56
Printing from a memory card without a PC....................................................56
Using PhotoCapture Center™ from your computer.......................................56
Using memory cards......................................................................................56
Memory card folder structure.........................................................................58
How to print from a memory card ........................................................................58
Printing the thumbnail index ..........................................................................59
Printing Images..............................................................................................59
DPOF printing................................................................................................60
PhotoCapture Center™ print settings..................................................................61
Print speed and quality ..................................................................................61
Paper Options................................................................................................61
Adjusting Brightness and Contrast ................................................................62
Cropping ........................................................................................................62
Borderless printing.........................................................................................62
Understanding the Error Messages .....................................................................63
12 Printing photos from a camera with PictBridge
Before Using PictBridge.......................................................................................64
PictBridge requirements ................................................................................64
Using PictBridge ..................................................................................................64
Setting your digital camera............................................................................64
Printing Images....................................................................................................65
DPOF printing................................................................................................65
Understanding the Error Messages .....................................................................66
Section V Software
13 Software features
Section VI Appendixes
A Safety and Legal
Choosing a location .............................................................................................70
To use the machine safely...................................................................................71
Important safety instructions..........................................................................75
IMPORTANT - For your safety ......................................................................76
EU Directive 2002/96/EC and EN50419........................................................77
Legal limitations for copying ..........................................................................77
Trademarks ...................................................................................................78
vi
B Troubleshooting and Routine Maintenance
Troubleshooting ...................................................................................................79
If you are having difficulty with your machine................................................79
Error messages ...................................................................................................84
Transferring your faxes or Fax Journal report ...............................................87
Document jam ..............................................................................................88
Printer jam or paper jam................................................................................88
Dial Tone detection........................................................................................90
Phone line interference..................................................................................90
Routine maintenance...........................................................................................91
Replacing the ink cartridges ..........................................................................91
Cleaning the outside of the machine .............................................................93
Cleaning the scanner.....................................................................................94
Cleaning the machine printer platen..............................................................94
Cleaning the Paper Pick-up Roller ................................................................95
Cleaning the print head .................................................................................95
Checking the print quality ..............................................................................96
Checking the printing alignment ....................................................................97
Checking the ink volume ...............................................................................97
Machine Information............................................................................................97
Checking the serial number...........................................................................97
Packing and shipping the machine ......................................................................98
C Menu and Features
On-screen programming....................................................................................100
Menu table...................................................................................................100
Memory storage...........................................................................................100
Menu keys .........................................................................................................100
Menu Table........................................................................................................102
Entering Text .....................................................................................................109
D Specifications
General..............................................................................................................110
Print media.........................................................................................................112
Fax.....................................................................................................................113
Copy ..................................................................................................................115
PhotoCapture Center™.....................................................................................116
PictBridge ..........................................................................................................116
Scanner .............................................................................................................117
Printer................................................................................................................118
Interfaces...........................................................................................................119
Computer requirements.....................................................................................120
Consumable items.............................................................................................121
E Glossary
FIndex
vii
viii
Section I
General I
General Information 2 Loading documents and paper 6 General setup 16 Security features 20
1

General Information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold typeface identifies specific
keys on the machine control panel.
Italics Italicized typeface emphasizes
an important point or refers you to a related topic.
Courier New
Text in the Courier New font identifies messages on the LCD of the machine.
Accessing the
1
complete User’s Guide
This User’s Guide does not contain all the information about the machine such as how to use Printer, Scanner and PC Fax. When you are ready to learn detailed information about these operations, read the Software User’s Guide that is on the CD-ROM.
Viewing Documentation 1
Viewing Documentation (For Windows
To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then select User’s Guide.
If you have not installed the software, you can find the documentation by following the instructions below:
®
)
1
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to possible electrical shock.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Improper Setup icons alert you to devices and operations that are not compatible with the machine.
2
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM main menu will appear.
General Information
Note
If this window does not appear, use Windows
®
Explorer to run the setup.exe program from the root directory of the Brother CD-ROM.
d Click User’s Guide to view the Software
User's Guide in HTML format.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning
(For Windows Professional and Windows
ControlCenter3
(For Windows Professional and Windows
PaperPort
Instructions for scanning directly from
ScanSoft
®
98/98SE/Me/2000
®
XP)
®
98/98SE/Me/2000
®
XP)
®
SE with OCR User’s Guide
®
PaperPort®.
Viewing Documentation (For Macintosh®) 1
a Turn on your Macintosh
Brother CD-ROM into your CD-ROM drive. The following window will appear.
®
. Insert the
b Double-click the Documentation icon. c Double-click your language folder. d Double-click the top page file to view the
Software User’s Guide in HTML format.
e Click the documentation you want to
read.
Software User’s Guide: Software
User’s Guide in HTML format
How to find Scanning instructions 1
1
The complete ScanSoft® PaperPort® SE with OCR User’s Guide can be viewed
from the Help selection in the ScanSoft PaperPort
®
with OCR application.
®
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning
(For Mac OS
®
X 10.2.4 or greater)
ControlCenter2
(For Mac OS
Presto!
®
PageManager® User’s Guide
®
X 10.2.4 or greater)
Instructions for scanning directly from
®
Presto! Presto!
PageManager®. The complete
®
PageManager® User’s Guide
can be viewed from the Help selection in the Presto!
®
PageManager® application.
3
Chapter 1

Control panel overview 1

1
4
23
1 Power Save
Lets you put the machine into Power Save mode.
2 Fax keys
Redial/Pause
Redials the last number called. It also inserts a pause when programming quick dial numbers.
Tel/R
This key is used to have a telephone conversation after picking up the external handset in F/T pseudo-ringing.
Also, use this key to gain access to an outside line, or transfer a call to another extension when it is connected to a PBX.
3 Dial Pad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone.
4 LCD (liquid crystal display)
Displays messages on the screen to help you set up and use your machine.
5
5 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
PhotoCapture
Lets you access PhotoCapture Center™ mode.
4
General Information
1
6
9
10
8
7
6 Copy Options
Lets you temporarily change the copy settings when in copy mode.
7 Fax Resolution
Lets you temporarily change the resolution when sending a fax.
8 Ink Management
Lets you clean the print head, check the print quality, and check the available ink volume.
9 Menu keys:
Menu
Accesses the main menu.
a Search/Speed Dial
Lets you look up and dial numbers that are stored in the memory.
Volume keys
d c
In Fax mode, you can press these keys to adjust the ring volume.
d
Press to scroll backward to a menu selection.
11
a or b
Press to scroll through the menus and options.
Clear/Back
Press to cancel the current setting.
OK
Selects a setting.
10 Stop/Exit
Stops an operation or exits from a menu.
11 Start keys:
Colour Start
Lets you start sending faxes or making copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).
Mono Start
Lets you start sending faxes or making copies in monochrome. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter software).
5
2

Loading documents and paper 2

Loading documents 2

You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.
Using the ADF 2
The ADF can hold up to 10 pages and feeds each sheet individually. Use standard
80 g/m pages before putting them in the ADF.
Recommended environment 2
Document Sizes Supported 2
2
(20 lb) paper and always fan the
Temperature: 20 to 30° C (68 to 86° F) Humidity: 50% to 70% Paper:
Length: 148 to 355.6 mm
Width: 148 to 215.9 mm
Weight:
2
80 g/m
(5.8 to 14 in.)
(5.8 to 8.5 in.)
64 to 90 g/m
A4 (20 lb LTR)
2
(17to24lb)
How to load documents 2
DO NOT pull on the document while it is feeding.
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric.
Make sure documents written with ink are
CAUTION
completely dry.
a Fan the pages well. Make sure you put
the documents face down, top edge first in the ADF until you feel them touch
the feed roller.
b Adjust the paper guides to fit the width of
your documents.
c Unfold the ADF Document Output
Support Flap (1).
1
6
Loading documents and paper
CAUTION
DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
Using the scanner glass 2
You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.
Document Sizes Supported 2
Length: Up to 297 mm (11.7 in.) Width: Up to 215.9 mm (8.5 in.) Weight: Up to 2 kg (4.4 lb)
How to load documents 2
Note
To use the scanner glass, the ADF must be empty.
a Lift the document cover.
b Using the document guidelines on the
left, centre the document face down on the scanner glass.
c Close the document cover.
If you are scanning a book or thick document, DO NOT slam the cover or press on it.
CAUTION
2
7
Chapter 2
Scanning area
The scanning area depends on the settings in the application you are using. The figures below show the areas you cannot scan on Letter and A4 paper.
3
1
Usage
Fax Letter 3 mm
Copy Letter 3 mm
Scan Letter 3 mm
Document Size
A4 3 mm
A4 3 mm
A4 3 mm
Top (1)
Bottom (2)
(0.12 in.)
(0.12 in.)
(0.12 in.)
(0.12 in.)
(0.12 in.)
(0.12 in.)
4
2
Left (3)
Right (4)
4 mm (0.16 in.)
1 mm (0.04 in.)
3 mm (0.12 in.)
3 mm (0.12 in.)
3 mm (0.12 in.)
0 mm (0 in.)

Acceptable paper and other media 2

The print quality can be affected by the type of paper you are using in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), photo paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper, be sure to choose the correct media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the menu (See Paper Type on page 17).
When you print on Brother photo paper,
load the instruction sheet included with the photo paper in the paper tray first, and then put the photo paper on the instruction sheet.
When you use transparencies or photo
paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the surface may not be completely dry and may stain your fingers.
8
Loading documents and paper
Recommended media 2
To get the best print quality, we suggest using Brother paper. (See table below.)
If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
We recommend using ‘3M Transparency Film’ when you print on transparencies.
Brother paper
Paper Type Item
A4 Plain BP60PA A4 Glossy Photo BP61GLA A4 Inkjet (Matte) BP60MA 10 x 15 cm Glossy BP61GLP
Handling and using media 2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
The coated side of photo paper is shiny.
Avoid touching the shiny (coated) side. Load photo paper with the shiny side facing down.
Avoid touching either side of
transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped paper
1
1
1 2 mm (0.08 in.) or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly when stacked
• Paper made with a short grain
Paper capacity of the output paper tray
Up to 50 sheets of 80 g/m2 A4 or 20 lb Letter paper.
Transparencies or photo paper must be
picked up from the output paper tray one page at a time to avoid smudging.
2
2
9
Chapter 2
Choosing the right media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy Photo
Capture
Cut Sheet Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes Yes Yes
A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes Yes Legal 216 × 356 mm (8 1/2 × 14 in.) Yes Yes Yes Executive 184 × 267 mm
(7 1/4 × 10 1/2 in.) JIS B5 182 × 257 mm (7.2 × 10.1 in.) Yes A5 148 × 210 mm (5.8 × 8.3 in.) Yes Yes A6 105 × 148 mm (4.1 × 5.8 in.) Yes
Cards Photo 10 × 15 cm (4 × 6 in.) Yes Yes Yes
Photo 2L 13 × 18 cm (5 × 7 in.) Yes Yes Index Card 127 × 203 mm (5 × 8 in.) Yes Post Card 1 100 × 148 mm (3.9 × 5.8 in.) Yes Post Card 2
(Double)
Envelopes C5
Envelope DL
Envelope COM-10 105 × 241 mm (4 1/8 × 9 1/2 in.) – Yes Monarch 98 × 191 mm (3 7/8 × 7 1/2 in.) Yes JE4
Envelope
Transparencies
Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes
148 × 200 mm (5.8 × 7.9 in.) Yes
162 × 229 mm (6.4 × 9 in.) Yes
110 × 220 mm (4.3 × 8.7 in.) Yes
105 × 235 mm (4.1 × 9.3 in.) Yes
––– Yes
Printer
10
Loading documents and paper
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of sheets
Cut Sheet
Plain Paper
Inkjet Paper
Glossy Paper
64 to 120 g/m
64 to 200 g/m
Up to 220 g/m
2
(17 to 32 lb)
2
(17 to 53 lb)
2
0.08 to 0.15 mm (0.003 to 0.006 in.)
0.08 to 0.25 mm (0.003 to 0.01 in.) 20
Up to 0.25 mm (Up to 0.01 in.) 20
(Up to 58 lb)
Cards Photo Card
Up to 240 g/m
2
Up to 0.28 mm (Up to 0.01 in.) 20
(Up to 64 lb)
Index Card
Up to 120 g/m
2
Up to 0.15 mm (Up to 0.006 in.) 30
(Up to 32 lb)
Post Card
Up to 200 g/m
2
Up to 0.23 mm (Up to 0.01 in.) 30
(Up to 53 lb)
Envelopes
75 to 95 g/m
2
(20 to 25 lb)
Up to 0.52 mm (Up to 0.02 in.) 10
Transparencies 10
1
Up to 50 sheets for Legal size paper 80 g/m2 (20 lb). Up to 100 sheets of 80 g/m
2
(20 lb) paper.
100
1
2
11
Chapter 2

Loading paper, envelopes and other media

Loading paper and other media 2
a Pull the paper tray completely out of the
machine. If the paper support flap is open, close it and lift the output paper tray cover (1).
1
c Fan the stack of paper well to avoid
paper jams and misfeeds.
2
Note
Always make sure the paper is not curled.
d Gently put the paper into the paper tray
print side down and top edge first. Check that the paper is flat in the tray.
b Press and slide the paper side
guides (1) and paper length guide (2) to fit the paper size.
1
2
12
Note
When you use Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray.
Loading documents and paper
e Gently adjust the paper side guides with
both hands and the paper length guide to fit the paper. Make sure the paper side guides touch the sides of the paper.
Note
Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
f Put the paper tray cover back. g Slowly push the paper tray completely
into the machine.
Loading envelopes and post cards 2
Loading envelopes 2
Use envelopes that weigh from 75 to
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you do a test print first.
Do not use any of the following types of envelope, as they will cause paper feed problems:
• If they are of a baggy construction.
• That are embossed (have raised writing
• That have clasps or staples.
• That are pre-printed on the inside.
2
(20 to 25 lb).
CAUTION
on them).
Glue 2 Double flap 2
2
h While holding the paper tray in place, pull
out the paper support (1) until it clicks and unfold the paper support flap (2).
Note
Do not use the paper support flap for Legal paper.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
13
Chapter 2
How to load envelopes and post cards 2
a Before loading, press the corners and
sides of the envelopes or post cards to make them as flat as possible.
Note
If the envelopes or post cards are ‘double­feeding’, put one envelope in the paper tray at a time.
If you have problems when printing on envelopes, try the following suggestions:
a Open the envelope flap. b Make sure the open flap is either to the
side of the envelope or to the back edge of the envelope when printing.
c Adjust the size and margin in your
application.
2
b Put the envelopes or post cards into the
paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.
1
2
Note
When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.
14
Loading documents and paper
Printable Area 2
The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on.
Cut Sheet Paper Envelopes
3
4
1
3
1
4
2
2
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 3 mm (0.12 in.) 3 mm (0.12 in.) 3 mm (0.12 in.) 3 mm (0.12 in.) Envelopes 12 mm (0.47 in.) 24 mm (0.95 in.) 3 mm (0.12 in.) 3 mm (0.12 in.)
2
Note
The Borderless feature is not available for envelopes.
15
3

General setup 3

Power Save mode 3

When the machine is idle, you can put the machine into Power Save mode by pressing the Power Save key. You can still receive telephone calls in Power Save mode. For further information on receiving faxes in the power save condition, please see the table on page 16. If you want to do other operations, you must take the machine out of Power Save mode.
Note
If you have connected an external telephone or TAD, it is always available.
Putting your machine in Power Save mode 3
a Press and hold down the Power Save
key until the LCD shows Shutting Down.
The LCD light goes off.
Bringing your machine out of Power Save mode 3
a Press the Power Save key.
Note
• Even if you have put the machine into Power Save mode, it will periodically clean the print head to preserve print quality.
• If you unplug the AC power cord, no machine operations will be available.
• You can customize Power Save mode so that, apart from automatic head cleaning, no machine operations are available. (See Power Save setting on page 16.)
Power Save setting 3
You can customize the machine's Power Save key. The default mode is
Fax Receive:On. Your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Receive:Off. (See Power Save mode on page 16.)
a Press Menu, 1, 6. b Press a or b to choose
Fax Receive:On, or Fax Receive:Off.
Press OK.
c Press Stop/Exit.
On/Off setting
Fax Receive: On
(default)
Fax Receive: Off
1
You cannot receive a fax automatically even if you have set the receive mode to Fax/Tel.
Receive mode
Fax Only
External TAD
Manual
Fax/Tel
No machine
Available operations
Fax Receive, Fax Detect
You cannot
receive a fax with
Mono Start or Colour Start.
Fax Detect
1
You cannot
receive a fax with
Mono Start or Colour Start.
operations will be available other than cleaning the print head.
16
General setup

Mode Timer 3

The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and PhotoCapture. You can change the amount of time the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last.
a Press Menu, 1, 1. b Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or Off.
Press OK.
c Press Stop/Exit.

Paper settings 3

Paper Type 3
To get the best print quality, set the machine for the type of paper you are using.
a Press Menu, 1, 2. b Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo, Other Photo or Transparency.
Press OK.
c Press Stop/Exit.
Note
The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.
3
Paper Size 3
You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 10 × 15 cm (4 × 6 in.) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.
a Press Menu, 1, 3. b Press a or b to choose Letter,
Legal, A4, A5 or 10×15cm. Press OK.
c Press Stop/Exit.
17
Chapter 3

Volume Settings 3

Ring Volume 3
You can select a range of ring volume levels, from High to Off.
While in Fax mode , press d or c to adjust the volume level. The LCD
shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.
You can also change the volume through the menu, by following the instructions below:
Setting the Ring Volume from the menu 3
a Press Menu, 1, 4, 1. b Press a or b to choose Low, Med,
High or Off. Press OK.
c Press Stop/Exit.
Speaker Volume 3
You can select a range of speaker volume levels, from High to Off.
a Press Menu, 1, 4, 3. b Press a or b to choose Low, Med,
High or Off. Press OK.
c Press Stop/Exit.

Automatic Daylight Savings Time

You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct date and time in the Date/Time setting.
a Press Menu, 1, 5. b Press a or b to select On or Off.
Press OK.
3
Beeper Volume 3
When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax.
You can select a range of volume levels, from High to Off.
a Press Menu, 1, 4, 2. b Press a or b to choose Low, Med,
High or Off Press OK.
c Press Stop/Exit.
18
c Press Stop/Exit.

LCD display 3

LCD Contrast 3
You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting.
a Press Menu, 1, 7. b Press a or b to choose Light or
Dark. Press OK.
c Press Stop/Exit.
General setup
3
19
4

Security features 4

TX Lock 4

TX Lock lets you prevent unauthorized access to the machine.
While TX Lock is On, the following operations are available:
Receiving faxes
While TX Lock is On, the following operations are NOT available:
Sending faxesCopyingPC printing ScanningPhotoCapture
Setting and changing the TX lock password
Setting up the password 4
Changing the TX Lock password 4
a Press Menu, 2, 0, 1. b Press a or b to choose
Set Password. Press OK.
c Enter a 4-digit number for the current
password. Press OK.
d Enter a 4-digit number for a new
password. Press OK.
e When the LCD shows Verify:,
re-enter the password. Press OK.
f Press Stop/Exit.
Note
• If you forget the TX Lock password, please call your Brother dealer for service.
• If you have already set the password, you will not need to set it again.
a Press Menu, 2, 0, 1. b Enter a 4-digit number for the password.
Press OK.
c When the LCD shows Verify:,
re-enter the password. Press OK.
d Press Stop/Exit.
20
Turning the TX Lock on/off
Turning TX Lock on 4
a Press Menu, 2, 0, 1. b Press a or b to choose Set TX Lock.
Press OK.
c Enter the registered 4-digit password.
Press OK. The machine goes offline and the LCD shows TX Lock Mode.
Turning TX Lock off 4
a Press Menu. b Enter the registered 4-digit password.
Press OK. TX lock is automatically turned off.
Security features
4
Note
If you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in TX Lock mode until the registered password is entered.
21
Chapter 4
22
Section II
Fax II
Sending a fax 24 Receiving a Fax 30 Telephone and External devices 34 Dialling and storing numbers 40 Printing Reports 44
5

Sending a fax 5

Entering Fax mode 5

To enter fax mode, press (Fax), and the key will glow green.
Faxing from the ADF 5
a Make sure you are in Fax mode . b Put the document face down in the ADF. c Dial the fax number using the dial pad. d Press Mono Start or Colour Start.
The machine starts scanning the document.
Note
• To cancel, press Stop/Exit.
• If the memory is full, the document will be sent in real time.
Faxing from the scanner glass 5
d Press Mono Start or Colour Start.
If you press Mono Start, the
machine starts scanning the first page. Go to step e.
If you press Colour Start, the
machine starts sending the document.
e Do one of the following:
To send a single page, press 2 to
choose No. (or press Mono Start again). The machine starts sending the document.
To send more than one page, press
1 to choose Yes and go to step f.
f Put the next page on the scanner glass.
Press OK. The machine starts scanning the page. (Repeat step e and step f for each additional page.)
Note
If the memory is full and you are faxing a single page, it will be sent in real time.
You can use the scanner glass to fax pages of a book one at a time. The documents can be up to letter or A4 size.
You cannot send multiple pages for colour faxes.
Note
Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document.
a Make sure you are in Fax mode . b Load your document on the scanner
glass.
c Dial the fax number.
24
Sending a fax
Faxing Letter size documents from the scanner glass 5
When documents are Letter size, you need to set Scan Size to Letter. If you do not, the side portion of the faxes will be missing.
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 0. c Press a or b to choose Letter.
Press OK.
Colour fax transmission 5
Your machine can send a colour fax to machines that support this feature.
Colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off).

Broadcasting (Monochrome only) 5

Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast.
After the broadcast is finished, a Broadcast Report will be printed.
a Make sure you are in Fax mode .
5
b Load your document. c Enter a number. Press OK.
You can use either a Speed-Dial, a Group or a manually entered number using the dial pad.
d Repeat c until you have entered all the
fax numbers you wish to broadcast to.
Cancelling a fax in progress 5
If you want to cancel a fax while the machine is scanning, dialling or sending, press Stop/Exit.
e Press Mono Start.
Note
• If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 90 different numbers.
• The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use dual access.
• Enter the long dialling sequence numbers as you would normally, but remember that each and Speed-Dial number counts as one number, so the number of locations you can store becomes limited.
• If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Mono Start to send the portion that is in the memory.
25
Chapter 5
Canceling a Broadcast in progress 5
a Press Menu, 2, 5.
The LCD will show the fax number being dialled.
XXXXXXXX
b Press OK.
The LCD will show:
1.Clear 2.Exit
c Press 1 to clear.
The LCD will then show the Broadcast job number and 1.Clear 2.Exit.
d To cancel the Broadcast, press 1. e Press Stop/Exit.

Additional sending operations 5

Sending faxes using multiple settings 5
When you send a fax you can choose any combination of these settings: resolution, contrast, overseas mode and real time transmission.
a Make sure you are in Fax mode . b Load your document. c Choose a setting you want to change.
Press OK.
d Choose one of the options below:
Next
1.Yes 2.No
Press 1 to change another setting.Press 2 when you have finished
choosing your settings.
e Send the fax as normal.
26
Sending a fax
Contrast 5
If your document is very light or very dark, you may want to change the contrast. For most documents the default setting Auto can be used. It automatically chooses the suitable contrast for your document.
Use Light when sending a light document. Use Dark when sending a dark document.
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 1. d Press a or b to choose Auto, Light
or Dark. Press OK.
Note
Even if you choose Light or Dark, the machine will send the fax using the Auto setting in any of the following conditions:
• When you send a colour fax.
• When you choose Photo as the Fax Resolution.
To change the default fax resolution 5
a Make sure you are in Fax mode . b Press Menu, 2, 2, 2. c Press a or b to choose the resolution
you want. Press OK.
Note
You can choose four different resolution settings for monochrome faxes and two for colour.
5
Monochrome
Standard Suitable for most typed
documents.
Fine Good for small print and
transmits a little slower than Standard resolution.
S.Fine Good for small print or artwork
and transmits slower than Fine resolution.
Photo Use when the document has
varying shades of grey or is a photograph. This has the slowest transmission.
Changing fax resolution 5
The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes.
To change the fax resolution for the next fax 5
a Make sure you are in Fax mode . b Load your document. c Press Fax Resolution then a or b to
choose the resolution. Press OK.
Colour
Standard Suitable for most typed
documents.
Fine Use when the document is a
photograph. The transmission time is slower than Standard resolution.
If you choose S.Fine or Photo and then use the Colour Start key to send a fax, the machine will send the fax using the Fine setting.
27
Chapter 5
Dual access (Monochrome only) 5
You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory.
To send a colour fax, the machine will send the document in real time (even if Real Time TX is Off).
The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Note
If the Out of Memory message appears while scanning documents, press Stop/Exit to cancel or Mono Start to send the scanned pages.
Real time transmission 5
When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending.
If the memory is full, the machine will send the document in real time (even if Real Time TX is set to Off).
c Press a or b to choose on (or off).
Press OK.
Sending in real time for the next fax only 5
a Make sure you are in Fax mode . b Press Menu, 2, 2, 3. c Press a or b to choose Next Fax
Only. Press OK.
d Press a or b to choose on (or off).
Press OK.
Note
In real time transmission, the automatic redial feature does not work when using the scanner glass.
Overseas Mode 5
If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.
a Make sure you are in Fax mode . b Load your document.
Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set
Real Time TX to On for all documents or Next Fax Only for the next fax only.
Sending in real time for all faxes 5
a Make sure you are in Fax mode . b Press Menu, 2, 2, 3.
3.Real Time TX
Realtime TX:On
28
c Press Menu, 2, 2, 4. d Press a or b to choose On (or Off).
Press OK.
Sending a fax
Checking and cancelling waiting jobs 5
You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.)
a Press Menu, 2, 5.
Any waiting jobs appear on the LCD.
b Press a or b to scroll through the jobs
and choose the job you want to cancel. Press OK.
c Do one of the following:
Press 1 to cancel it.Press 2 to exit without cancelling.
d When you have finished, press
Stop/Exit.
Sending a fax manually 5
Out of Memory message 5
If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax.
If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation
Note
If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time. (See Real time transmission on page 28.)
5
Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.
a Make sure you are in Fax mode . b Load your document. c Pick up the handset of an external
phone and listen for a dial tone.
d Dial the fax number you want to call. e When you hear the fax tone, press
Mono Start or Colour Start.
If you load the document on the
scanner glass, press 1 to send the fax.
1.Send 2.Receive
f Replace the handset.
29
6

Receiving a Fax 6

Receive modes 6

You must choose a receive mode depending on the external devices and telephone services you have on your line.
Choosing the Receive Mode 6
By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.
For more detailed information on the receive modes see page 31.
Are you connecting an external telephone or external telephone answering device to the machine?
Yes
No
Are you using the voice message function of your external telephone answering device?
Yes
To set a receive mode follow the instructions below.
No
Do you want the machine to answer fax and telephone calls automatically?
No
a Press Menu, 0, 1. b Press a or b to choose Fax Only,
Fax/Tel, External TAD or Manual. Press OK.
c Press Stop/Exit.
Yes
Do you want to use the machine for Fax only?
No
The LCD will display the current receive mode.
Yes
Fax Only
Fax/Tel
Manual
External TAD
12/10 11:53 Fax12/10 11:53 Fax
1
1 Current receive mode
Fax: Fax Only
30
Receiving a Fax

Using receive modes 6

Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes see Ring Delay on page 31.
Fax only 6
Fax only mode will automatically answer every call. If the call is a fax your machine will receive it.
Fax/Tel 6
Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:
Faxes will be automatically received.Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast double ring made by your machine.
Also see F/T Ring Time (Fax/Tel mode only) on page 32 and Ring Delay on page 31.
External TAD 6
External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in one of the following ways:
Faxes will be automatically received.Voice callers can record a message on the
external TAD.
For more information see Connecting an external TAD (telephone answering device) on page 36.

Receive mode settings6

6
Ring Delay 6
The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension phones on the same line as the machine or subscribe to the telephone company’s BT Call Sign service, choose the maximum number of rings.
(See Operation from extension telephones on page 37 and Fax Detect on page 32.)
Manual 6
Manual mode turns off all automatic answering functions unless you are using the BT Call sign feature.
To receive a fax in manual mode press Mono Start or Colour Start when you hear fax tones (short repeating beeps). You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine.
Also see Fax Detect on page 32.
a Press Menu, 2, 1, 1. b Press a or b to choose how many
times the line rings before the machine answers (00-08 UK only). Press OK. If you choose 00, the line will not ring at all.
Note
The 00 setting is not available in Ireland.
c Press Stop/Exit.
31
Chapter 6
F/T Ring Time (Fax/Tel mode only) 6
If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax.
This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any telephone.
a Press Menu, 2, 1, 2. b Press a or b to choose how long the
machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). Press OK.
c Press Stop/Exit.
Note
Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.
Fax Detect 6
If Fax Detect is On: 6
The machine receives fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear ‘chirps’ through the handset of an extension phone connected to another wall socket/phone socket, just replace the handset and your machine will do the rest.
If Fax Detect is Off: 6
When you hear a fax tone through the handset, you have to press Mono Start or Colour Start on the machine.
If you are not at your machine, press l 5 1 on the extension phone. (See Operation from extension telephones on page 37.)
Note
• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external phone handset, press the fax receive code l 5 1. At the machine, press Mono Start or Colour Start.
• If you send faxes from a computer on the same phone line and the machine intercepts them, set Fax Detect to Off.
a Press Menu, 2, 1, 3.
32
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Receiving a Fax

Additional receiving operations 6

Printing a reduced incoming fax 6
If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter or Legal size paper.
The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 3).
a Make sure you are in Fax mode . b Press Menu, 2, 1, 5.
5.Auto Reduction
c Use a or b to choose On or Off. Press
OK.
d Press Stop/Exit.
If Memory Receive is Off: 6
The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available. The machine will then stop automatically answering calls until fresh paper is put in the paper tray. To print the last fax you received, put fresh paper in the tray.
a Make sure you are in Fax mode . b Press Menu, 2, 1, 6. c Use a or b to choose On or Off. Press
OK.
d Press Stop/Exit.
6
Receiving faxes into memory 6
As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed, asking you to put paper in the paper tray. (See Loading paper and other media on page 12.) If you are unable to put paper in the paper tray the following will happen:
If Memory Receive is On: 6
The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available. Further incoming faxes will also be stored into memory until the memory is full. When the memory is full the machine will stop automatically answering calls. To print the faxes, put fresh paper in the tray.
33
7

Telephone and External devices 7

Voice Operations 7

Tone or pulse 7
If you are using an external phone and have a pulse dialling service, but need to send tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.
a Lift the handset of the external phone. b Press # on the control panel of your
machine. Any digits dialled after this will send tone signals. When you hang up, the machine will return to the pulse dialling service.
Fax/Tel mode 7
When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double­ringing) to alert you to pick up a voice call.
If you are at an external telephone, lift the handset of the external telephone, and then press Tel/R to answer.
If you are at an extension phone, you'll need to lift the handset during the F/T Ring Time and then press #51 between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing
l 51.
Fax/Tel mode in Power Save mode 7
Fax/Tel mode does not work in power save mode. The machine will not answer telephone or fax calls and will keep ringing. If you are at an external or extension phone, lift the handset and talk. If you hear fax tones, hold the handset until Fax Detect activates your machine. If the other party says they want to send you a fax, activate the machine by pressing l 51.

Telephone services 7

Features like Voice Mail, Call Waiting, RingMaster, answering services, alarm systems or other custom features on one phone line may create problems with the operation of your machine.
Setting the Phone Line Type 7
If you are connecting the machine to a line that features PBX or ISDN to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps.
a Press Menu, 0, 6.
0.Initial Setup
6.Phone Line Set
b Press a or b to choose PBX, ISDN (or
Normal). Press OK.
c Press Stop/Exit.
PBX and TRANSFER 7
The machine is initially set to Normal, which lets the machine connect to a standard PSTN (Public Switched Telephone Network) line. However, many offices use a central telephone system or Private Branch Exchange (PBX). Your machine can be connected to most types of PBX. The machine’s recall feature supports timed break recall only (TBR). TBR will work with most PBX systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when Tel/R is pressed.
34
Telephone and External devices
Note
You can program a Tel/R key press as part of a number stored in a Speed-Dial location. When programming the Speed­Dial number (Menu, 2, 3, 1 or 2, 3, 2) press Tel/R first (the screen displays “!”) then enter the telephone number. If you do this, you do not need to press Tel/R each time before you dial using a Speed-Dial location. (See Storing Speed-Dial numbers on page 41.) However, if PBX is not selected in the Phone Line Type setting, you cannot use the Speed-Dial number that Tel/R press is programmed into.
BT Call Sign (For U.K. only) 7
This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your machine.
Your machine has a BT Call Sign compatible distictive ringing functions, allowing you to dedicate a second phone number (on the same phone line) just for receiving faxes.
Note
• You can switch BT Call Sign off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function. This machine will automatically answer incoming calls that use your new fax number.
• When you set the BT Call Sign feature to ON, the receive mode is set to Manual automatically. Manual mode will not respond to incoming telephone calls, since the number you use for telephone calls will use the normal ring pattern.
To enable the machine to work with BT Call Sign (With your external phone only) 7
a Press Menu, 2, 0, 3.
0.Miscellaneous
3.BT Callsign
b Press a or b to choose On (or Off ).
Press OK.
c Press Stop/Exit.
Note
If you turn off BT Call Sign, the receive mode stays in Manual. You will need to set receive mode again. (See Choosing the Receive Mode on page 30.)
7
35
Chapter 7

Connecting an external TAD (telephone answering device)

You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax ‘handshake’. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
Do not connect a TAD elsewhere on the
7
same phone line.
Improper Setup
Connections 7
The external TAD must be connected as shown in the previous illustration.
a Set your external TAD to one or two
rings. (The machine's Ring Delay setting does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls. d Set the Receive Mode to External
TAD. (See Choosing the Receive Mode on page 30.)
Note
If you do not receive all your faxes, cut the Ring Delay setting on your external TAD.
1TAD
When the TAD answers a call, the LCD shows Telephone.
36
1
1
Telephone and External devices
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
a Record 5 seconds of silence at the
beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
b Limit your speaking to 20 seconds.
Note
We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re­record the OGM to include it.
Multi-line connections (PBX) 7
We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.
We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

External and extension phones 7

Connecting an external or extension telephone 7
You can connect a separate telephone as shown in the diagram below.
1
2
1 Extension telephone
2 External telephone
When you are using an external phone, the LCD shows Telephone.
Operation from extension telephones 7
If you answer a fax call on an extension or an external telephone, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code l 51, the machine starts to receive the fax.
If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code #51 to take the call at an extension phone. (See F/T Ring Time (Fax/Tel mode only) on page 32.)
If you answer a call and no one is on the line: 7
You should assume that you’re receiving a manual fax.
7
Press l 51 and wait for the chirp or until the LCD shows Receiving, and then hang up.
37
Chapter 7
Note
You can also use the Fax Detect feature to make your machine automatically take the call. (See Fax Detect on page 32.)
Using extension telephones (For U.K. only) 7
Your premises may already be wired with parallel extension telephones, or you may plan to add extension telephones to your line, as well as your machine. While the simplest arrangement is a straightforward parallel connection, there are some problems with this arrangement, the most obvious of which is inadvertent interruption of a facsimile transmission caused by someone picking up an extension telephone to make an outgoing call. Also, fax receive code may not operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time). This pre-set job may coincide with someone picking up an extension handset.
These problems can easily be eliminated, if you arrange modification of your extension wiring circuit, such that extension devices are connected ‘downstream’ of your machine in a master/slave configuration (see fig. 2). In this configuration the machine can always detect whether a telephone is in use. Thus it will not attempt to seize the line during that time. This is known as ‘telephone off-hook detection’.
The inadvisable configuration is shown in figure 1, and the recommended master/slave configuration is shown in figure 2.
This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PBX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be put into the modular socket of the white ‘T’­shaped connector provided as part of the line cord assembly.
Inadvisable connection of extension sockets (Fig. 1.)
11
1 Extension socket
2 Master socket
3 Incoming line
7
2
FAX
3
Recommended connection of extension sockets (Fig. 2.)
11
1 Extension socket
2 Master socket
3 Incoming line
7
2
3
FAX
The fax machine must be plugged into master socket.
38
Note
These phones are now connected as external devices (see Connecting an external or extension telephone on page
37), because they are connected to the fax machine via the T-connector.
Telephone and External devices
Using a cordless external telephone 7
If your cordless telephone is connected to the telephone line cord (See External and extension phones on page 37) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you will have to go to the machine so you can press
Tel/R to send the call to the cordless handset.
Using remote codes 7
Fax receive code 7
If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by dialling the fax receive code l 51. Wait for the chirping sounds then replace the handset. See Fax Detect on page
32. Your caller will have to press Start to send the fax.
b Press a or b to choose On (or Off ).
Press OK.
c Enter the new Fax Receive Code.
Press OK.
d Enter the new Telephone Answer Code.
Press OK.
e Press Stop/Exit.
Note
• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three­digit code using the numbers 0-9, l, #.
• Remote Codes might not work with some telephone systems.
7
Telephone answer code 7
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (double) ring after the initial ring delay. If you pick up the call on an extension phone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).
Changing the remote codes 7
If you want to use Remote Activation, you have to turn on the remote codes. The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes.
a Press Menu, 2, 1, 4.
1.Setup Receive
4.Remote Codes
39
8

Dialling and storing numbers 8

How to Dial 8

Manual dialling 8
Press all of the digits of the fax number.
Speed-Dialling 8
a Press Search/Speed Dial, the # (hash)
key, and then the two digit Speed-Dial number.
Note
If the LCD shows Not Registered when you enter a Speed-Dial number, a number has not been stored at this location.
Search 8
You can search for names you have stored in the Speed-Dial memories.
Press Search/Speed Dial and the navigation keys to search, or use the dial pad to search alphabetically.
40
1
2
Two-digit number
1 To search numerically.
2 To search alphabetically, you can use the
dial pad to enter the first letter of the name you are looking for.
Dialling and storing numbers
Fax Redial 8
If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Mono Start or Colour Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Mono Start or
Colour Start. Redial/Pause only works if you dialled from
the control panel. If you are sending a fax automatically and the
line is busy, the machine will automatically redial up to three times at five minute intervals.
Note
In Real Time Transmission the automatic redial feature does not work when using the scanner glass.

Storing numbers 8

You can set up your machine to do the following types of easy dialling: Speed-Dial and Groups for broadcasting faxes. When you dial a Quick-Dial number, the LCD shows the name, if you stored it, or the number.
Storing Speed-Dial numbers 8
You can store up to 40 2-digit Speed-Dial locations with a name. When you dial you will only have to press a few keys (For example: Search/Speed Dial, #, the two-digit number, and Mono Start or Colour Start).
a Press Menu, 2, 3, 1. b Use the dial pad to enter a 2-digit
Speed-Dial location number (01-40). Press OK.
c Enter the fax or telephone number (up to
20 digits). Press OK.
d Do one of the following:
Enter the name (up to 16 characters)
using the dial pad. Press OK. (To help you enter letters, see Entering Text on page 109.)
To store the number without a name,
press OK.
e Do one of the following:
To store another Speed-Dial
number, go to step b.
To finish the setting, press
Stop/Exit.
8
Note
If you lose electrical power, the Quick-Dial numbers that are in the memory will not be lost.
Storing a pause 8
Press Redial/Pause to put a 3.5-second pause between numbers. If you are dialling overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.
41
Chapter 8
Changing Speed-Dial numbers 8
If you try to store a Speed-Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following:
Press 1 to change the stored number.
#05:Mike
1.Change 2.Exit
Press 2 to exit without making a change.
If you chose 1, you will be able to change the stored number and name, or enter a new one. Follow the instructions below:
a Enter a new number. Press OK. b Enter a new name. Press OK.
To change a character, use d or c to
position the cursor under the character you want to change, then press Clear/Back. Re-enter the character.
To finish the setting, press Stop/Exit.
Setting up groups for broadcasting 8
a Press Menu, 2, 3, 2.
3.Set Quick-Dial
2.Setup Groups
b Use the dial pad to enter the two-digit
speed-dial number where you want to store Group. Press OK.
c Use the dial pad to enter a Group
number (1 to 6). Press OK.
Setup Group:G01
d To add Speed-Dial numbers follow the
instructions below: For example, for Speed-Dial numbers 05 and 09. Press Search/Speed Dial, 05, Search/Speed Dial, 09. The LCD shows: #05#09
G01:#05#09
e Press OK when you have finished
adding numbers.
f Use the dial pad to enter a name for the
Group. Press OK.
g Press Stop/Exit.
If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a Speed­Dial number. Each group uses up a Speed­Dial location. You can then send the fax message to all the numbers stored in a group just by entering a Speed-Dial number, and then pressing Mono Start.
Before you can add numbers to a Group, you need to store them as Speed-Dial numbers. You can have up to six small Groups, or you can assign up to 39 numbers to one large Group.
42
Note
You can easily print a list of all your Speed-Dial numbers. Numbers that are part of a group will be marked in the GROUP column. (See How to print a report on page 45.)
Combining Quick-Dial numbers 8
You can combine more than one Quick-Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate long distance carrier.
For example, you might have stored ‘555’ on Speed-Dial #03 and ‘7000’ on Speed-Dial #02. You can use them both to dial ‘555-7000’ if you press the following keys:
Search/Speed Dial, #03, Search/Speed Dial, #02, and Start.
Numbers can be added manually by entering them on the dial pad:
Search/Speed Dial, #03, 7, 0, 0, 1 (on the dial pad), and Start.
This would dial ‘555–7001’. You can also add a pause by pressing the Redial/Pause key.
Dialling and storing numbers
8
43
9

Printing Reports 9

Fax reports 9

You need to set up the Transmission Verification Report and Journal Period using the Menu key.
Transmission Verification Report 9
You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you choose On or On+Image, the report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again. Choosing On+Image or Off+Image will print a section of the fax's first page on the report to help you remember.
When the Verification Report is turned Off or Off+Image, the Report will only print if there is a transmission error, with NG in the RESULT column.
a Press Menu, 2, 4, 1. b Press a or b to choose Off+Image,
On, On+Image or Off. Press OK.
c Press Stop/Exit.
Fax Journal (activity report) 9
You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to
Off, you can still print the report How to print a report on page 45. The default setting is
Every 50 Faxes.
a Press Menu, 2, 4, 2. b Press a or b to choose an interval.
Press OK. (If you choose 7 days, the LCD will ask you to choose the first day for the 7-day countdown.)
6, 12, 24 hours, 2 or 7 days
The machine will print the report at the chosen time and then erase all jobs from its memory. If the machine's memory becomes full with 200 jobs before the time you chose has passed, the machine will print the Journal early and then erase all jobs from the memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from the memory.
Every 50 Faxes
The machine will print the Journal when the machine has stored 50 jobs.
c Enter the time to start printing in 24-hour
format. Press OK. (For example: enter 19:45 for 7:45 PM.)
44
d Press Stop/Exit.

Reports 9

The following reports are available:
1.XMIT Verify
Prints a Transmission Verification Report for your last transmission.
2.Help List
A help list about how to quickly program your machine.
3.Quick-Dial
Lists names and numbers stored in the Speed-Dial memory, in numerical order.
4.Fax Journal
Lists information about the last incoming and outgoing faxes. (TX: Transmit.) (RX: Receive.)
5.User Settings
Lists your settings.
Printing Reports
How to print a report
a Press Menu, 5. b Choose one of the options below:
Press a or b to select the report you
want. Press OK.
Enter the number of the report you
want to print. For example, press 2 to print the help list.
c Press Mono Start.
9
45
Chapter 9
46
Section III
Copy III
Making copies 48
10

Making copies 10

How to copy 10

Entering Copy mode 10
Press (Copy) to enter Copy mode. The default setting is Fax. You can change the
number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 17.)
The LCD shows the default copy setting:
Making multiple copies 10
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Mono Start or Colour Start.
Note
To sort your copies, press the Copy Options key. (See Sorting copies using
the ADF (Monochrome only) on page 52.)
Stop copying 10
To stop copying, press Stop/Exit.
123
1 Copy Ratio
2Quality
3 No of Copies
Making a single copy 10
a Make sure you are in Copy mode . b Load your document. c Press Mono Start or Colour Start.
48
Making copies

Copy options 10

When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key.
The machine returns to its default settings 60 seconds after it finishes copying, or if the mode timer returns the machine to Fax mode. For more information see Mode Timer on page 17.
Press Menu
selection
Quality Normal
Enlarge/ Reduce
Paper Type Plain Paper
Paper Size Letter
Brightness - nnonn +52
Stack/ Sort
Page Layout
No. of copies
Options
Fast
Best 50%/69%/78%/83%/
93%/97%/100%/ 104%/142%/186%/ 198%/200%/ Custom(25–400%)
Inkjet Paper
Brother Photo
Other Photo
Transparency
Legal
A4
A5
10(W)×15(H)cm
Stack
Sort
Off(1 in 1)
2in1(P)
2in1(L)
4in1(P)
4in1(L)
Poster(3 × 3)
No. of copies: 01
(01 - 99)
Page
50
50
53
54
52
51
10
Note
You can save the copy settings you use most often by setting them as default. You can find instructions on how to do this in the section for each feature.
49
Chapter 10
Changing copy speed and quality 10
You can select from a range of quality settings. The default setting is Normal.
To temporarily change the quality setting, follow the instruction below:
Press
Copy Options
Normal Normal is the
recommended mode for ordinary printouts. This produces good copy quality with good copy speed.
Fast Fast copy speed
and lowest ink consumption. Use to save time printing documents to be proof-read, large documents or many copies.
Best Use best mode to
copy precise images such as photographs. This provides the highest resolution and the slowest speed.
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Quality. Press OK.
To change the default setting, follow the instruction below:
a Press Menu, 3, 1.
1.Quality
b Press a or b to choose Normal, Best
or Fast quality. Press OK.
c Press Stop/Exit.
Enlarging or reducing the image copied 10
You can select the following enlargement or reduction ratios:
Custom(25–400%) allows you to enter a ratio from 25% to 400%.
Auto sets the machine to calculate the reduction ratio that best fits the size of paper.
Press
Copy Options
and then a or b to choose
Enlarge/Reduce
Custom(25–400%)
200%
198% 10×15cmiA4
186% 10×15cmiLTR
142% A5iA4
104% EXEiLTR
100%
97% LTRiA4
93% A4iLTR
83% LGLiA4
78% LGLiLTR
69% A4iA5
50%
e Press a or b to choose Normal, Best
or Fast quality. Press OK.
f Press Mono Start or Colour Start.
50
Making copies
To enlarge or reduce the next copy follow the instruction below:
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Enlarge/Reduce. Press OK.
e Choose one of the options below:
Use a or b to choose the
enlargement or reduction ratio you want. Press OK.
Use a or b to choose Custom (25–
400%). Press OK. Use the dial pad
to enter an enlargement or reduction ratio from 25% to 400%. (For example, press 5 3 to enter 53%.) Press OK.
f Press Mono Start or Colour Start.
Note
Page Layout Options 2 in 1(P), 2 in 1(L), 4 in 1(P), 4 in 1(L) or Poster are not available with Enlarge/Reduce.
Making N in 1 copies or a poster 10
You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which allows you to save paper.
You can also produce a poster. When you use the poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. If you want to print a poster, use the scanner glass.
Important 10
Please make sure paper size is set to A4.You can not use the Enlarge/Reduce
setting with the N in 1 and Poster features.
N in 1 colour copies are not available.  (P) means Portrait and (L) means
Landscape.
You can only make one poster copy at a
time.
a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Page Layout. Press OK.
e Press a or b to choose
Off(1 in 1), 2in1(P), 2in1(L), 4in1(P), 4in1(L) or Poster(3 × 3).
Press OK.
f Press Mono Start to scan the
document. You can also press Colour Start if you are using Poster layout.
If you are making a poster or placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to g.
g After the machine scans the page, press
1 to scan the next page.
Next Page?
1.Yes 2.No
10
51
Chapter 10
h Put the next document on the scanner
glass. Press OK. Repeat g and h for each page of the layout.
Set Next Page
Then Press OK
i After all the pages have been scanned,
press 2 to finish.
Note
If photo paper is selected as the paper type setting for N in 1 copies, the images will be printed as if plain paper had been selected.
Place your document face down in the direction shown below:
2 in 1 (P)
2 in 1 (L)
Sorting copies using the ADF (Monochrome only) 10
You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Stack/Sort. Press OK.
e Press a or b to choose Sort. Press
OK.
f Press Mono Start.
Adjusting Brightness, Contrast and Colour 10
4 in 1 (P)
4 in 1 (L)
Poster (3x3)
You can make a poster size copy of a photograph.
52
Brightness 10
To temporarily change the brightness setting, follow the instruction below:
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Brightness. Press OK.
-nnonn+ e
e Press a or b to make the copy lighter
or darker. Press OK.
f Press Mono Start or Colour Start.
Making copies
To change the default setting follow the instructions below:
a Press Menu, 3, 2. b Press a or b to make the copy lighter
or darker. Press OK.
c Press Stop/Exit.
Contrast 10
Adjust the contrast to help an image look sharper and more vivid.
The contrast can only be changed through the default setting.
a Press Menu, 3, 3.
3.Contrast
b Press a or b to change the contrast.
Press OK.
c Press Stop/Exit.
Colour saturation 10
The colour saturation can only be changed through the default setting.
a Press Menu, 3, 4.
4.Color Adjust
b Press a or b to choose 1.Red,
2.Green or 3.Blue. Press OK.
Paper options 10
Paper type 10
If you are copying on special paper, be sure to select the type of paper you are using so you will get the best print quality.
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Paper Type. Press OK.
e Press a or b to choose the type of
paper you are using (Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency).
Press OK.
f Press Mono Start or Colour Start.
Note
To change the default paper type setting see Paper Type on page 17.
10
c Press a or b to change the colour
saturation. Press OK.
d Choose one of the options below:
Return to b to select the next colour.Press Stop/Exit.
53
Chapter 10
Paper size 10
If copying on paper other than A4 size, you will need to change the paper size setting. You can copy on Letter, A4, A5 or Photo Card 10(W) × 15(H) cm paper.
a Make sure you are in Copy mode .
b Load your document. c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Paper Size. Press OK.
e Press a or b to choose the size of
paper you are using Letter, Legal, A4, A5 or 10(W) × 15(H)cm.
Press OK.
f Press Mono Start or Colour Start.
Note
To change the default paper type setting see Paper Size on page 17.
54
Section IV
Direct Photo Printing IV
Printing photos from a memory card 56 Printing photos from a camera with PictBridge 64
Printing photos from a memory
11
card

PhotoCapture Center™ Operations

Printing from a memory card without a PC 11
Even if your machine is not connected to your computer, you can print photos directly from digital camera media. (See How to print from a memory card on page 58.)
Using PhotoCapture Center™ from your computer
You can access the memory card that is in the media drive (slot) of the machine from your PC.
(See PhotoCapture Center
Remote Setup & Photo Capture Center
Macintosh the CD-ROM.)
®
in the Software User's Guide on
for Windows® or
for
11
Using memory cards 11
11
Your Brother machine includes four media drives (slots) for use with popular digital
camera media: CompactFlash
®
Stick
Memory Stick Pro™, SecureDigital™,
MultiMediaCard™ and xD-Picture Card™.
CompactFlash
SecureDigital™
MultiMediaCard™
miniSD™ can be used with a miniSD™
adapter.
Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
®
®
, Memory
Memory Stick
Memory Stick Pro™
xD-Picture Card™
®
56
Memory Stick Pro Duo™ can be used with
a Memory Stick Pro Duo™ adapter.
Adapters are not included with the
machine. Contact a third party supplier for adapters.
Printing photos from a memory card
The PhotoCapture Center™ feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.
Firmly put the card into the correct slot.
1 2 3 4
1 CompactFlash
2 SecureDigital™, MultiMediaCard™
3Memory Stick
4 xD-Picture Card™
The PhotoCapture key will light to show the memory card status. It can be on, off or blinking. See the table below for what the light means.
®
®
, Memory Stick Pro™
CAUTION
DO NOT unplug the power cord or remove the memory card from the media drive (slot) while the machine is reading or writing to the card (the PhotoCapture key is blinking). You will lose your data or
damage the card.
The machine can only read one memory card at a time so do not put more than one card in a slot.
On
A memory card is inserted correctly.
Off
No memory card is present, or it is incorrectly inserted.
Blinking
The inserted memory card is being read, or is being written to.
11
57
Chapter 11
Memory card folder structure 11
Your machine is designed to be compatible with modern digital camera image files and memory cards; however, please read the points below to avoid errors:
The DPOF file on the memory card must
be in a valid format. (See DPOF printing on page 60.)
The image file extension must be. JPG
(Other image file extensions like. JPEG, .TIF, .GIF and so on will not be recognized).
Walk-up PhotoCapture Center™ printing
must be performed separately from PhotoCapture Center™ operations using the PC. (Simultaneous operation is not available.)
IBM Microdrive™ is not compatible with
the machine.
The machine can read up to 999 files on a
memory card.
®
CompactFlashThis product supports xD-Picture Card™
Type M / Type H (Large Capacity).
Please be aware of the following:
When printing the INDEX or IMAGE, the
PhotoCapture Center™ will print all the valid images, even if one or more images have been corrupted. A portion of the corrupted image may be printed.
Your machine is designed to read memory
cards that have been formatted by a digital camera.
Type II is not supported.

How to print from a memory card 11

Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print. Follow the instructions below to start printing directly from your memory card:
a Make sure you have put the memory
card in the proper slot. The LCD will show the following message:
C.Flash Active
Press PhotoCapt.
b Press PhotoCapture. For DPOF
printing, see DPOF printing on page 60.
c Press a or b to choose Print Index
and then press OK.
d Press Colour Start to start printing the
index sheet. Make a note of the image number you want to print. See Printing the thumbnail index on page 59.
e Press a or b to choose
Print Images and then press OK. See Printing Images on page 59.
f Enter the image number and press OK. g Press Colour Start to start printing.
When a digital camera formats a memory card it creates a special folder into which it copies image data. If you need to modify the image data stored on a memory card with your PC, we recommend that you do not modify the folder structure created by the digital camera. When saving new or modified image files to the memory card we also recommend you use the same folder your digital camera uses. If the data is not saved to the same folder, the machine may not be able to read the file or print the image.
58
Printing photos from a memory card
Printing the thumbnail index 11
The PhotoCapture Center™ assigns each of your images a number. It does not recognize any other numbers or file names that your digital camera or PC may have assigned to the images.
When you print a thumbnail page, it will show all of the pictures on your memory card and the number assigned to it. Even corrupted images may have part of the image printed.
a Make sure you have put the memory
card in the correct slot. Press (PhotoCapture).
b Press a or b to choose Print Index.
Press OK.
c Press a or b to choose
6 Images/Line or 5 Images/Line. Press OK.
Printing Images 11
Before you can print an individual image, you have to know the image number.
a Make sure you have put the memory
card in the correct slot.
b Print the index first. (See Printing the
thumbnail index on page 59.)
Press (PhotoCapture).
c Press a or b to choose
Print Images. Press OK.
Note
If your memory card contains valid DPOF information, the LCD will show DPOF Print:Yes. See DPOF printing on page 60.
d Enter the image number that you want to
print from the thumbnail index. Press OK.
No.:1,3,6
Multiple numbers can be entered by using the OK key to separate numbers. For example 1, OK, 3, OK, 6 would print images 1,3 and 6. The # key can be used to print a range of numbers, for example 1, #, 5 would print all images from 1 to 5.
11
5 Images/Line 6 Images/Line
Print time for 5 Images/Line will be slower than 6 Images/Line, but the quality is better.
d Press Colour Start to print.
e After you have selected all the images
you want to print, press OK to select your settings. If you have already chosen your settings, press Colour Start.
f Press a or b to choose the type of
paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo.
Press OK.
59
Chapter 11
g Press a or b to choose the paper size
you are using, Letter, A4, 10×15cm or 13×18cm.
 If you selected Letter or A4, go to h.  If you selected another size, go to i.  If you have finished choosing
settings, press Colour Start.
h Press a or b to choose the print size
(10×8cm, 13×9cm, 15×10cm, 18×13cm or 20×15cm). Press OK.
i Choose one of the options below:
To choose the number of copies go
to j.
If you have finished choosing
settings, press Colour Start.
j Enter the number of copies you want.
Press OK.
k Press Colour Start to print.
The printing positions when using A4 are shown below.
DPOF printing 11
DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
When the memory card (CompactFlash Memory Stick
SecureDigital™ MultiMediaCard™ or xD-Picture Card™) with DPOF information is put into your machine, you can print the chosen image easily.
To print directly from a memory card with DPOF information on it follow the instructions below:
®
, Memory Stick Pro™,
®
,
1
10×8cm
4
18×13cm
2
13×9cm
5
20×15cm
3
15×10cm
a Firmly insert the memory card into the
card slot.
C.Flash Active
Press (PhotoCapture).
b Press a or b to choose
Print Images. Press OK.
c If there is a DPOF file on the card, the
LCD will show:
DPOF Print:Yes
d Press a or b to choose
DPOF Print:Yes. Press OK.
e Press a or b to choose the type of
paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo.
Press OK.
60
Printing photos from a memory card
f Press a or b to choose the paper size
you are using, Letter, A4, 10×15cm or 13×18cm.
 If you selected Letter or A4, go to g.  If you selected another size, go to h.
g Press a or b to choose the print size
(10×8cm, 13×9cm, 15×10cm, 18×13cm or 20×15cm). Press OK.
h Press Colour Start to print.
PhotoCapture Center print settings 11
These settings will remain until you change them again.
Print speed and quality 11
a Press Menu, 4, 1. b Press a or b to choose Normal or
Photo. Press OK.
c Press Stop/Exit.
Paper Options 11
Paper Type 11
a Press Menu, 4, 2. b Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo or Other Photo.
Press OK.
c Press Stop/Exit.
Paper Size 11
a Press Menu, 4, 3. b Press a or b to choose the paper size
you are using, Letter, A4, 10×15cm or 13×18cm.
Press OK.
c Press Stop/Exit.
11
61
Chapter 11
/
/
Print Size 11
This setting is available only when you select Letter or A4 in the paper size setting.
a Press Menu, 4, 4. b Press a or b to choose the print size
you are using, 10×8cm, 13×9cm, 15×10cm, 18×13cm or 20×15cm.
Press OK.
c Press Stop/Exit.
Adjusting Brightness and Contrast 11
Brightness 11
a Press Menu, 4, 5. b Press a or b to make a lighter or darker
print. Press OK.
Cropping 11
If your photo is too long or wide to fit the available space on your chosen layout, part of the image will be automatically cropped.
The default setting is On. If you want to print the whole image, turn this setting to Off.
a Press Menu, 4, 7. b Press a or b to choose Off (or On).
Press OK.
c Press Stop/Exit.
Cropping: On
/
/ / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /
Cropping: Off 11
11
/ / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /
c Press Stop/Exit.
Contrast 11
You can select the contrast setting. More contrast will make an image look sharper and more vivid.
a Press Menu, 4, 6. b Press a or b to increase or decrease
the contrast. Press OK.
c Press Stop/Exit.
Borderless printing 11
This feature expands the printable area to the edges of the paper. Printing time will be slightly slower.
a Press Menu, 4, 8. b Press a or b to choose Off (or On).
Press OK.
c Press Stop/Exit.
62

Understanding the Error Messages 11

Once you are familiar with the types of errors that can occur while you are using the PhotoCapture Center™, you can easily identify and troubleshoot any problems.
Media Error
This message will appear if you put in a memory card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the memory card.
No File
This message will appear if you try to access a memory card in the drive (slot) that does not contain a .JPG file.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Printing photos from a memory card
63
11
Printing photos from a camera
12
Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera.
with PictBridge

Before Using PictBridge

PictBridge requirements 12
To avoid errors, remember the following points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file extension must be .JPG
(Other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognized).
PhotoCapture Center™ operations are
not available when using the PictBridge feature.

Using PictBridge 12

12
Camera Menu Selections
Paper Size Letter, A4, 10x15 cm,
Paper Type Plain Paper, Glossy
Layout Borderless: On,
12
DPOF setting Print Quality Normal, Fine,
1
See DPOF printing for more details.
2
If your camera is set to use the Printer Settings (Default setting), the machine will print your photo using the settings below.
Settings Options
Paper Size 10x15 cm Paper Type Glossy Paper Layout Borderless: On Print Quality Fine
Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings.
1
Options
Printer Settings (Default
2
setting)
Paper, Inkjet Paper, Printer Settings (Default
2
setting)
Borderless: Off, Printer Settings (Default
2
setting)
-
Printer Settings (Default
2
setting)
Setting your digital camera 12
Make sure your camera is in PictBridge mode. Some of the settings listed below may not be available for your PictBridge compatible digital camera.
64
Printing photos from a camera with PictBridge

Printing Images 12

Note
Remove any memory cards from the machine before connecting the digital camera.
a Make sure that your camera is turned
off. Connect your camera to the PictBridge port (1) on the machine using the USB cable.
1
DPOF printing 12
DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
1 PictBridge port
b Turn on the camera.
When the machine has recognized the camera, the LCD shows the following message:
Camera Connected
When the machine starts printing a photo, the LCD will show Printing.
To prevent damage to your machine, do not connect any device other than a PictBridge compatible camera to the PictBridge port.
WARNING
12
65
Chapter 12

Understanding the Error Messages 12

Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Wrong USB device
This message will appear if you connect a non-PictBridge compatible or broken device to the PictBridge port. To clear the error, unplug the device from the PictBridge port, then press Power Save to turn the machine off and then on again.
For more detailed solutions see Error messages on page 84.
66
Section V
Software V
Software features 68
13

Software features 13

The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
PrintingScanning
ControlCenter3 (for Windows
ControlCenter2 (for Macintosh®)  Faxing from your computerPhotoCapture Center™
How to read the HTML User’s Guide
This is a quick reference to use the HTML User’s Guide.
(For Windows
®
)
®
)
Note
If you have not installed the software, see Viewing Documentation on page 2.
a From the Start menu, point to Brother,
MFC-XXXX (where XXXX is you r model
number) from the programs group, then click User’s Guide.
c Click the heading you would like to read
from the list at the left of the window.
(For Macintosh®)
a Make sure your Macintosh
on. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear.
®
is turned
b Double-click the Documentation icon. c Double-click your language folder, and
then double-click the top page file.
d Click SOFTWARE USER’S GUIDE in
the top menu, and then click the heading you would like to read from the list at the left of the window.
b Click SOFTWARE USER’S GUIDE
from the top menu.
68
Section VI
Appendixes VI
Safety and Legal 70 Troubleshooting and Routine Maintenance 79 Menu and Features 100 Specifications 110 Glossary 122
Safety and Legal A
A

Choosing a location A

Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° and 35° C (50° F and 95° F).
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers.
• Disruption of power can wipe out information in the machine's memory.
• Do not connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply.
• Avoid interference sources, such as speakers or the base units of cordless phones.
70
Safety and Legal

To use the machine safely A

Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
DO NOT pull in the middle of the power cord. Doing this might cause an electrical shock.
71
DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.
DO NOT touch the paper feed roller. Doing this may cause injury.
72
Safety and Legal
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. Do not carry the machine by holding the scanner cover.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the electrical sooket. Call your Brother dealer or Brother Customer Service.
If metal objects, water or other liquids get inside the machine, immediately turn off the power switch and unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service.
73
WARNING
• Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
• This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely.
• Always make sure the plug is fully inserted
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
74
Safety and Legal
Important safety instructions A
1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning the inside of the machine. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not use this product near water. 6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product. 7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless
adequate ventilation is provided. 8 This product should be operated from the type of power source indicated on the label. If you
are not sure of the type of power available, call your dealer or local power company. 9 Use only the power cord supplied with this machine. 10 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat
the purpose of the grounded plug. 11 Do not allow anything to rest on the power cord. Do not place this product where people can
walk on the cord. 12 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes. 13 Wait until pages have exited the machine before picking them up. 14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
When the power cord is damaged or frayed.If liquid has been spilled into the product.If the product has been exposed to rain or water.If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.If the product exhibits a distinct change in performance, indicating a need for service.
15 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
75
16 To reduce the risk of fire, electric shock and injury to people, note the following:
Do not use this product near appliances that use water, a swimming pool, or in a wet
basement.
Do not use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
IMPORTANT - For your safety A
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard three­pin electrical socket that is effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.
Wiring information (for U.K. only) A
Important
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover.
Warning - This machine must be earthed. A
The wires in the mains lead are coloured in line with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
If in any doubt, call a qualified electrician.
76
Safety and Legal
EU Directive 2002/96/EC and EN50419 A
European Union only
This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream. This will benefit the environment for all. (European Union only)
Legal limitations for copying A
It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list.
We suggest you check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which may not be copied:
MoneyBonds or other certificates of indebtednessCertificates of DepositArmed Forces Service or Draft papers.PassportsPostage Stamps (cancelled or uncancelled)Immigration PapersWelfare documentsCheques or Drafts drawn by Governmental AgenciesIdentification Documents, badges or insigniasLicences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works. Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
77
Chapter A
Trademarks A
The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2006 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple Computer, Inc. PaperPort is a registered trademark of ScanSoft, Inc. Presto! PageManager is a registered trademark of NewSoft Technology Corporation. Microdrive is a trademark of International Business Machine Corporation. CompactFlash is a registered trademark of SanDisk Corporation. Memory Stick is a registered trademark of Sony Corporation. SecureDigital is a trademark of Matsushita Electric Industrial Co. Ltd., SanDisk Corporation and
Toshiba Corporation. SanDisk is a licensee of the SD and miniSD trademarks. MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard
Association. xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co.
Ltd. PictBridge is a trademark. Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of
Sony Corporation. Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide and the Software User's Guide are registered trademarks of their respective companies.
78
Troubleshooting and Routine
B
Maintenance

Troubleshooting B

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com
If you are having difficulty with your machine B
Printing
Difficulty Suggestions
No printout Check the interface cable or connection on both the machine and your computer.
Poor print quality Check the print quality. (See Checking the print quality on page 96.)
White h orizontal lin es appear in text or graphics.
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 95.) Characters and lines are stacked. Check the printing alignment. (See Checking the printing alignment on page 97.)
.
(See the Quick Setup Guide.) Make sure the machine is plugged in and not in Power Save mode. One or more ink cartridges are empty. (See Replacing the ink cartridges on page
91.) Check to see if the LCD is showing an error message. (See Error messages on
page 84.) Check that the correct printer driver has been installed and chosen. Make sure the machine is online. Click Start and then Printers and Faxes. Right-
click and choose ‘Brother MFC-XXXX’ (where XXXX is your model name), and make sure that ‘Use Printer Offline’ is unchecked.
Make sure that the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Printing for Windows Macintosh
page 17.) Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Cartridges
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other media on page 8.)
The recommended environment for your machine is between 20° C to 33° C (68° F to 91° F).
Clean the print head. (See Cleaning the print head on page 95.) Try using the recommended types of paper. (See Acceptable paper and other
media on page 8.)
®
in the Software User's Guide on the CD-ROM and Paper Type on
stay usable for up to two years if kept in their original packaging.)
®
or Printing and Faxing for
B
79
Printing (Continued)
Difficulty Suggestions
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide
is adjusted correctly. (See Loading paper and other media on page 12.) Make sure the Jam Clear Cover is set properly.
Smudged stain at the top centre of the printed page.
Printing appears dirty or ink seems to run.
Stains appear on the reverse side or at the bottom of the page.
The machine prints dense lines on the page.
The printouts are wrinkled. In the printer driver Basic tab, click the Settings, and uncheck the Bi-Directional
Cannot perform ‘2 in 1 or 4 in 1’ printing.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
Colour Enhancement is not working properly.
Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See Loading paper and
Printed pages are not stacked neatly.
Printed pages re-feed and cause a paper jam.
Machine does not print from Paint Brush.
Machine does not print from Adobe Illustrator.
The machine ca nnot print full pages of a document.
Out of memory message occurs.
Make sure the paper is not too thick or curled. (See Acceptable paper and other media on page 8.)
Make sure you are using the recommended types of paper. (See Accept able paper and other media on page 8.) Don't handle the paper until the ink is dry.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer platen on page 94.)
Make sure you are using the paper support flap. (See Loading paper and other media on page 12.)
Check Reverse Order in the Basic tab of the printer driver.
Printing. Check that the paper size setting in the application and in the printer driver are the
same.
processing, sending and printing time. Try the other quality settings in the printer driver Basic tab. Also, click the Settings tab, and make sure you uncheck Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing. (See Printing for Windows
®
or Printing and Faxing for Macintosh® in the Software
User's Guide on the CD-ROM.) If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour Enhancement feature.
other media on page 12.) Check that more than two types of paper are not loaded in the paper tray at any
one time. Make sure you are using the paper support flap. (See Loading paper and other
media on page 12.) Make sure you pull out the paper support until it clicks and unfold the paper
support flap. Try setting the Display setting to ‘256 colours’.
Try to reduce the print resolution. (See Printing for Windows
®
Faxing for Macintosh
in the Software User's Guide on the CD-ROM.)
Reduce the printing resolution. (See Printing for Windows
®
for Macintosh
in the Software User's Guide on the CD-ROM.)
®
or Printing and
®
or Printing and Faxing
Reduce the complexity of your document and try again. Reduce the graphic quality or the number of font sizes within your application software.
80
Troubleshooting and Routine Maintenance
Printing Received Faxes
Difficulty Suggestions
Condensed print and white streaks across the page or the top and bottom of sentences are cut off.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
Received colour fax prints only in black and white.
Left and Right margins are cut off or a single page is printed on two pages.
You probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again.
problem is with the sending machine. Try receiving from another fax machine. Replace the colour ink cartridges that are empty or nearly empty, and then ask the
other person to send the colour fax again. (See Replacing the ink cartridges on page 91.)
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 33.)
Phone Line or Connections
Difficulty Suggestions
Dialling does not work. (No dial tone)
The machine does not answer when called.
Check that the machine is plugged in and switched on. Check all line cord connection. Change Tone/Pulse setting. (See Quick Setup Guide.) If an external phone is connected to the machine, send a manual fax by lifting the
handset of the external phone and dialling the number. Wait to hear fax receiving tone before pressing Mono Start or Colour Start.
Make sure the machine is in the correct receiving mode for your setup. (See Receive modes on page 30.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your machine, ask your telephone company to check the line.
Receiving Faxes
Difficulty Suggestions
Cannot receive a fax Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 30.) If you often have interference on the phone line, try changing the menu setting of
Compatibility to Basic. (See Phone line interference on page 90.) If you connect your machine to PBX or ISDN, set the menu setting of Phone Line
Type to your phone type. (See Setting the Phone Line Type on page 34.)
Sending Faxes
Difficulty Suggestions
Cannot send a fax
Make sure that the Fax key is illuminated. (See Entering Fax mode on page
24.) Ask the other party to check that the receiving machine has paper. Print the Transmission Verification Report and check for an error. (See Reports on
page 45.)
81
Sending Faxes (Continued)
Difficulty Suggestions
Transmission Verification Report says ‘Result:NG’ or ‘Result:ERROR’.
Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
Vertical black lines when sending. If the copy you made shows the same problem, clean the scanner. (See Cleaning
There is probably temporary noise or static on the line. Try sending the fax again. If you send a PC FAX message and get ‘Result:NG’ on the Transmission Verification Report, your machine may be out of memory. If the problem continues, ask the telephone company to check your phone line.
If you often get transmission errors due to possible interference on the phone line, try changing the menu setting of Compatibility to Basic. (See Phone line interference on page 90.)
If you connect your machine to PBX or ISDN, set the menu setting of Phone Line Type to your phone type. (See Setting the Phone Line Type on page 34.)
machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner on page 94.)
the scanner on page 94.)
Handling Incoming Calls
Difficulty Suggestions
The machine ‘Hears’ a voice as a CNG Tone.
Sending a Fax Call to the machine. If you answered at the machine, press Mono Start and hang up at once. If you
Custom features on a single line. If you have Call Waiting, an alarm system or any other custom feature on a single
If Fax Detect is set to on, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing Stop/Exit. Try avoiding this problem by turning Fax Detect to off. (See Fax Detect on page 32.)
answered on an external or extension phone, press your Fax Receive Code (default setting is l 5 1). When your machine answers, hang up.
phone line with your machine, it may create a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate phone line with no custom features is recommended.
Menu Setting Difficulties
Difficulty Suggestions
The machine beeps when you try to access the Setup Receive menu.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive setting is available only when the machine is in Fax mode.
Copying Difficulties
Difficulty Suggestions
Cannot make a copy
82
Make sure that the Copy key is illuminated. (See Entering Copy mode on page 48.)
Troubleshooting and Routine Maintenance
Copying Difficulties (Continued)
Difficulty Suggestions
Vertical streaks appear on copies If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 94.)
Poor copy results when using the ADF.
Try using the scanner glass. (See Using the scanner glass on page 7.)
Scanning Difficulties
Difficulty Suggestions
TWAIN/WIA errors appear while scanning.
Poor scanning results when using the ADF
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort
driver. Try using the scanner glass. (See Using the scanner glass on page 7.)
®
SE with OCR, click File, Scan and choose the Brother TWAIN/WIA
Software Difficulties
Difficulty Suggestions
Cannot install software or print Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
and reinstall the software.
PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work properly.
Cannot access Removable Disk from Desktop icon.
1 Have you installed the Windows
1) Unplug the USB cable.
2) Install the Windows the installation the PC will be automatically restarted.
3) Wait about 1 minute after you restart the PC, and then connect the USB cable.
2 Take out the memory card and put it back in again.
3 If you have tried ‘Eject’ from within Windows
before you continue.
4 If an error message appears when you try to eject the memory card, it means
the card is being accessed. Wait a while and then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn it off.)
Make sure you have put the memory card into the memory slot.
®
2000 update? If not, do the following:
®
2000 update, and see the Quick Setup Guide. After
®
, take out the memory card
83

Error messages B

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
Error Message Cause Action
BT Call Sign On
(For UK only)
Change Unable XXThe machine has a mechanical
Clean Unable XXThe machine has a mechanical
Comm.Error Poor phone line quality caused a
Cover is Open The scanner cover is not closed
Data Remaining
Disconnected The other person or other person’s
Document Jam The document was not inserted or
BT Call Sign is set to ON. You cannot change the Receive Mode from Manual to another mode.
problem.
—OR—
A foreign objects such as a clip or ripped paper is in the machine.
problem.
—OR—
A foreign objects such as a clip or ripped paper is in the machine.
communication error.
completely. Print data is left in the machine’s
memory. The USB cable was unplugged while the computer was sending the data to the machine.
Print data is left in the machine’s memory.
fax machine stopped the call.
fed properly, or the document scanned from the ADF was too long.
.
Set BT Call Sign to OFF. (See BT Call Sign (For U.K. only) on page 35.)
Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Try sending the fax again or try connecting the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your phone line.
Lift the scanner cover and then close it again.
Press Stop/Exit. The machine will cancel the job and clear it from the memory. Try to print again.
Re-start printing from your computer.
Try to send or receive again.
See Using the ADF on page 6.
See Document jam on page 88.
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Troubleshooting and Routine Maintenance
Error Message Cause Action
High Temperature
Init. Unable XXThe machine has a mechanical
Ink Empty One or more of the ink cartridges is
Low Temperature
Media Error The memory card is either
Near Empty One or more of the ink cartridges
No Cartridge An ink cartridge is not installed
No File The memory card in the media
The print head is too warm. Allow the machine to cool down.
Open the scanner cover and remove any foreign
problem.
—OR—
A foreign objects such as a clip or ripped paper is in the machine.
empty. The machine will stop all print operations. While memory is available, black and white faxes will be stored in the memory. If a sending machine has a colour fax, the machine's ‘handshake’ will ask that the fax be sent as black and white. If the sending machine has the ability to convert it, the colour fax will be stored in the memory as a black and white fax.
The print head is too cold. Allow the machine to warm up.
corrupted, improperly formatted, or there is a problem with the memory card.
are running out of ink. If a sending machine has a colour fax, the machine's ‘handshake’ will ask that the fax be sent as black and white. If the sending machine has the ability to convert it, the colour fax will be received into memory as a black and white fax.
properly.
drive does not contain a .JPG file.
objects inside the machine. If the error message continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Replace the ink cartridges. (See Replacing the ink cartridges on page 91.)
Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive by putting in another memory card that you know is working.
Order a new ink cartridge.
Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 91.)
Put the correct memory card into the slot again.
85
Error Message Cause Action
No Paper Fed The machine is out of paper or
paper is not properly loaded in the paper tray.
Do one of the following:
Refill the paper in the paper tray, and then
press Mono Start or Colour Start.
Remove the paper and load it again and then
press Mono Start or Colour Start.
The paper is jammed in the
See Printer jam or paper jam on page 88.
machine.
No Response/Busy
Not Registered
The number you dialled does not answer or is busy.
You tried to access a Speed Dial number that is not programmed.
Verify the number and try again.
Set up the Speed Dial number. (See Storing Speed-Dial numbers on page 41.)
Out of Memory The machine's memory is full. Fax sending or copy operation in progress
Press Stop/Exit and wait until the other operations in progress finish and then try again.
Printing operation in progress
Reduce print resolution. (For details, see Printing for Windows
®
Macintosh
in the Software User's Guide on the
®
or Printing and Faxing for
CD-ROM.)
Paper Jam Paper is jammed in the machine. See Printer jam or paper jam on page 88.
Print Unable XXThe machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or ripped paper is in the machine.
Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Scan Unable XXThe machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or ripped paper is in the machine.
Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Wrong Paper Size
Wrong USB device
Paper is not the correct size. Load the correct size of paper (Letter, Legal or
A4), and then press Mono Start or Colour Start.
A non-PictBridge compatible or broken device has been connected to the PictBridge port.
Unplug the device from the PictBridge port, then press Power Save to turn the machine off and then on again.
86
Troubleshooting and Routine Maintenance
Transferring your faxes or Fax Journal report B
If the LCD shows:
Change Unable XX, Clean Unable XX, Init. Unable XX, Print Unable XX or Scan Unable XX
we recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 87.)
You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine on page 87.)
Note
If there is an error message on the machine's LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it.
Transferring faxes to another fax machine B
Transferring Fax Journal report to another fax machine B
If you have not set up your Station ID, you cannot enter fax transfer mode.
a Press Menu 9, 0, 2. b Enter the fax number to which Fax
Journal report will be forwarded.
c Press Mono Start.
If you have not set up your Station ID, you cannot enter fax transfer mode.
a Press Menu, 9, 0, 1. b Do one of the following:
If the LCD shows No Data, there are
no faxes left in the machine's memory. Press Stop/Exit.
If the LCD shows Enter Fax No.,
enter the fax number to which faxes will be forwarded.
c Press Mono Start.
87
Document jam B
Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.
Document is jammed in the top of the ADF unit B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
left.
c Pull the jammed document up and to the
left.
d Close the ADF cover. e Press Stop/Exit.
Note
To avoid future document jams close the ADF cover properly by pushing it gently in the middle.
d Close the document cover. e Press Stop/Exit.
Printer jam or paper jam B
Take out the jammed paper depending on where it is jammed in the machine. Open and close the scanner cover to clear the error.
a Pull the paper tray (1) out of the
machine.
1
Document is jammed inside the ADF unit B
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
88
Troubleshooting and Routine Maintenance
b Pull out the jammed paper (1).
1
If you cannot remove the jammed
paper from the front, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.
c Remove the Jam Clear Cover (1). Pull
the jammed paper out of the machine.
d Put the Jam Clear Cover back on.
Make sure the cover is set properly.
e Lift the scanner cover (1) from the front
of the machine until it locks securely into the open position. Make sure that there is no jammed paper left inside the machine. Check both ends of the print carriage.
1
1
Note
If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper.
89
f Lift the scanner cover to release the
lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3).
g Slowly push the paper tray completely
into the machine.
Dial Tone detection B
When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone. This setting can save a small amount of time when sending a fax to many different numbers. If you change the setting and start having problems with dialling you should change back to the default No Detection setting.
a Press Menu, 0, 5. b Press a or b to choose Detection or
No Detection. Press OK.
Note
Make sure you pull out the paper support until it clicks.
c Press Stop/Exit.
Phone line interference B
If you are having problems sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations.
a Press Menu, 2, 0, 2. b Press a or b to choose Normal (or
Basic).
Basic cuts the modem speed to
9600 bps. Unless interference is a recurring problem on your phone line, you may prefer to use it only when needed.
Normal sets the modem speed at
14400 bps. (Default)
Press OK.
c Press Stop/Exit.
90
Note
When you change the compatibility to Basic, the ECM feature is only available for colour fax sending.
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