Please complete the following information for future
reference:
Model Number: MFC-240C
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
EC Declaration of Conformity under the R & TTE
Directive
ii
Table of Contents
Section IGeneral
1General Information
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation .................................... 2
Accessing the complete User’s Guide...................................................................2
General Information2
Loading documents and paper6
General setup16
Security features20
1
General Information1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface identifies specific
keys on the machine control
panel.
ItalicsItalicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Accessing the
1
complete User’s Guide
This User’s Guide does not contain all the
information about the machine such as how
to use Printer, Scanner and PC Fax. When
you are ready to learn detailed information
about these operations, read the Software
User’s Guide that is on the CD-ROM.
Viewing Documentation1
Viewing Documentation
(For Windows
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then select
User’s Guide.
If you have not installed the software, you can
find the documentation by following the
instructions below:
®
)
1
Warnings tell you what to do to
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
2
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language.
The CD-ROM main menu will appear.
General Information
Note
If this window does not appear, use
Windows
®
Explorer to run the setup.exe
program from the root directory of the
Brother CD-ROM.
d Click User’s Guide to view the Software
User's Guide in HTML format.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Windows
Professional and Windows
ControlCenter3
(For Windows
Professional and Windows
PaperPort
Instructions for scanning directly from
ScanSoft
®
98/98SE/Me/2000
®
XP)
®
98/98SE/Me/2000
®
XP)
®
SE with OCR User’s Guide
®
PaperPort®.
Viewing Documentation
(For Macintosh®)1
a Turn on your Macintosh
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
®
. Insert the
b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click the top page file to view the
Software User’s Guide in HTML format.
e Click the documentation you want to
read.
Software User’s Guide: Software
User’s Guide in HTML format
How to find Scanning instructions1
1
The complete ScanSoft® PaperPort® SE
with OCR User’s Guide can be viewed
from the Help selection in the ScanSoft
PaperPort
®
with OCR application.
®
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Mac OS
®
X 10.2.4 or greater)
ControlCenter2
(For Mac OS
Presto!
®
PageManager® User’s Guide
®
X 10.2.4 or greater)
Instructions for scanning directly from
®
Presto!
Presto!
PageManager®. The complete
®
PageManager® User’s Guide
can be viewed from the Help selection in
the Presto!
®
PageManager® application.
3
Chapter 1
Control panel overview1
1
4
23
1 Power Save
Lets you put the machine into Power Save
mode.
2 Fax keys
Redial/Pause
Redials the last number called. It also
inserts a pause when programming quick
dial numbers.
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset in F/T pseudo-ringing.
Also, use this key to gain access to an
outside line, or transfer a call to another
extension when it is connected to a PBX.
3 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
4 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
5
5 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
PhotoCapture
Lets you access PhotoCapture Center™
mode.
4
General Information
1
6
9
10
8
7
6 Copy Options
Lets you temporarily change the copy settings
when in copy mode.
7 Fax Resolution
Lets you temporarily change the resolution
when sending a fax.
8 Ink Management
Lets you clean the print head, check the print
quality, and check the available ink volume.
9 Menu keys:
Menu
Accesses the main menu.
a Search/Speed Dial
Lets you look up and dial numbers that are
stored in the memory.
Volume keys
dc
In Fax mode, you can press these keys to
adjust the ring volume.
d
Press to scroll backward to a menu
selection.
11
a or b
Press to scroll through the menus and
options.
Clear/Back
Press to cancel the current setting.
OK
Selects a setting.
10Stop/Exit
Stops an operation or exits from a menu.
11 Start keys:
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
5
2
Loading documents and paper2
Loading documents2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF2
The ADF can hold up to 10 pages and feeds
each sheet individually. Use standard
80 g/m
pages before putting them in the ADF.
Recommended environment2
Document Sizes Supported2
2
(20 lb) paper and always fan the
Temperature:20 to 30° C (68 to 86° F)
Humidity:50% to 70%
Paper:
Length:148 to 355.6 mm
Width:148 to 215.9 mm
Weight:
2
80 g/m
(5.8 to 14 in.)
(5.8 to 8.5 in.)
64 to 90 g/m
A4 (20 lb LTR)
2
(17to24lb)
How to load documents2
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are
CAUTION
completely dry.
a Fan the pages well. Make sure you put
the documents face down, top edge
first in the ADF until you feel them touch
the feed roller.
b Adjust the paper guides to fit the width of
your documents.
c Unfold the ADF Document Output
Support Flap (1).
1
6
Loading documents and paper
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Using the scanner glass2
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported2
Length: Up to 297 mm (11.7 in.)
Width:Up to 215.9 mm (8.5 in.)
Weight:Up to 2 kg (4.4 lb)
How to load documents2
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left, centre the document face down on
the scanner glass.
c Close the document cover.
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
CAUTION
2
7
Chapter 2
Scanning area
The scanning area depends on the settings in
the application you are using. The figures
below show the areas you cannot scan on
Letter and A4 paper.
3
1
Usage
FaxLetter3 mm
CopyLetter3 mm
ScanLetter3 mm
Document
Size
A43 mm
A43 mm
A43 mm
Top (1)
Bottom (2)
(0.12 in.)
(0.12 in.)
(0.12 in.)
(0.12 in.)
(0.12 in.)
(0.12 in.)
4
2
Left (3)
Right (4)
4 mm
(0.16 in.)
1 mm
(0.04 in.)
3 mm
(0.12 in.)
3 mm
(0.12 in.)
3 mm
(0.12 in.)
0 mm
(0 in.)
Acceptable paper and
other media2
The print quality can be affected by the type
of paper you are using in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), photo paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct media in the
‘Basic’ tab of the printer driver or in the
Paper Type setting of the menu (See
Paper Type on page 17).
When you print on Brother photo paper,
load the instruction sheet included with the
photo paper in the paper tray first, and
then put the photo paper on the instruction
sheet.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
8
Loading documents and paper
Recommended media2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper TypeItem
A4 PlainBP60PA
A4 Glossy PhotoBP61GLA
A4 Inkjet (Matte)BP60MA
10 x 15 cm GlossyBP61GLP
Handling and using media2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
The coated side of photo paper is shiny.
Avoid touching the shiny (coated) side.
Load photo paper with the shiny side
facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
1 2 mm (0.08 in.) or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray
Up to 50 sheets of 80 g/m2 A4 or 20 lb Letter
paper.
Transparencies or photo paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
Letter216 × 279 mm (8 1/2 × 11 in.)–Yes–Yes
A4210 × 297 mm (8.3 × 11.7 in.)–Yes–Yes
148 × 200 mm (5.8 × 7.9 in.)–––Yes
162 × 229 mm (6.4 × 9 in.)–––Yes
110 × 220 mm (4.3 × 8.7 in.)–––Yes
105 × 235 mm (4.1 × 9.3 in.)–––Yes
––– Yes
Printer
10
Loading documents and paper
Paper weight, thickness and capacity2
Paper TypeWeightThicknessNo. of sheets
Cut
Sheet
Plain Paper
Inkjet Paper
Glossy Paper
64 to 120 g/m
64 to 200 g/m
Up to 220 g/m
2
(17 to 32 lb)
2
(17 to 53 lb)
2
0.08 to 0.15 mm (0.003 to 0.006 in.)
0.08 to 0.25 mm (0.003 to 0.01 in.)20
Up to 0.25 mm (Up to 0.01 in.)20
(Up to 58 lb)
Cards Photo Card
Up to 240 g/m
2
Up to 0.28 mm (Up to 0.01 in.)20
(Up to 64 lb)
Index Card
Up to 120 g/m
2
Up to 0.15 mm (Up to 0.006 in.)30
(Up to 32 lb)
Post Card
Up to 200 g/m
2
Up to 0.23 mm (Up to 0.01 in.)30
(Up to 53 lb)
Envelopes
75 to 95 g/m
2
(20 to 25 lb)
Up to 0.52 mm (Up to 0.02 in.)10
Transparencies––10
1
Up to 50 sheets for Legal size paper 80 g/m2 (20 lb).
Up to 100 sheets of 80 g/m
2
(20 lb) paper.
100
1
2
11
Chapter 2
Loading paper,
envelopes and other
media
Loading paper and other
media2
a Pull the paper tray completely out of the
machine.
If the paper support flap is open, close it
and lift the output paper tray cover (1).
1
c Fan the stack of paper well to avoid
paper jams and misfeeds.
2
Note
Always make sure the paper is not curled.
d Gently put the paper into the paper tray
print side down and top edge first.
Check that the paper is flat in the tray.
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
2
12
Note
When you use Legal size paper, press
and hold the universal guide release
button as you slide out the front of the
paper tray.
Loading documents and paper
e Gently adjust the paper side guides with
both hands and the paper length guide
to fit the paper.
Make sure the paper side guides touch
the sides of the paper.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
f Put the paper tray cover back.
g Slowly push the paper tray completely
into the machine.
Loading envelopes and post
cards2
Loading envelopes2
Use envelopes that weigh from 75 to
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first.
Do not use any of the following types of
envelope, as they will cause paper feed
problems:
• If they are of a baggy construction.
• That are embossed (have raised writing
• That have clasps or staples.
• That are pre-printed on the inside.
2
(20 to 25 lb).
CAUTION
on them).
Glue 2Double flap 2
2
h While holding the paper tray in place, pull
out the paper support (1) until it clicks and
unfold the paper support flap (2).
Note
Do not use the paper support flap for
Legal paper.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
13
Chapter 2
How to load envelopes and post cards2
a Before loading, press the corners and
sides of the envelopes or post cards to
make them as flat as possible.
Note
If the envelopes or post cards are ‘doublefeeding’, put one envelope in the paper
tray at a time.
If you have problems when printing on
envelopes, try the following suggestions:
a Open the envelope flap.
b Make sure the open flap is either to the
side of the envelope or to the back edge
of the envelope when printing.
c Adjust the size and margin in your
application.
2
b Put the envelopes or post cards into the
paper tray with the address side down
and the leading edge (top of the
envelopes) in first. Slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or post
cards.
1
2
Note
When the machine ejects small paper
onto the output paper tray you may not be
able to reach it. Make sure printing has
finished, and then pull the tray completely
out of the machine.
14
Loading documents and paper
Printable Area2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the
shaded areas when the Borderless print feature is available and turned on.
Cut Sheet PaperEnvelopes
3
4
1
3
1
4
2
2
Top (1)Bottom (2)Left (3)Right (4)
Cut Sheet3 mm (0.12 in.)3 mm (0.12 in.)3 mm (0.12 in.)3 mm (0.12 in.)
Envelopes12 mm (0.47 in.)24 mm (0.95 in.)3 mm (0.12 in.)3 mm (0.12 in.)
2
Note
The Borderless feature is not available for envelopes.
15
3
General setup3
Power Save mode3
When the machine is idle, you can put the
machine into Power Save mode by pressing
the Power Save key. You can still receive
telephone calls in Power Save mode. For
further information on receiving faxes in the
power save condition, please see the table on
page 16. If you want to do other operations,
you must take the machine out of Power Save
mode.
Note
If you have connected an external
telephone or TAD, it is always available.
Putting your machine in
Power Save mode3
a Press and hold down the Power Save
key until the LCD shows Shutting
Down.
The LCD light goes off.
Bringing your machine out of
Power Save mode3
a Press the Power Save key.
Note
• Even if you have put the machine into
Power Save mode, it will periodically clean
the print head to preserve print quality.
• If you unplug the AC power cord, no
machine operations will be available.
• You can customize Power Save mode so
that, apart from automatic head cleaning,
no machine operations are available. (See
Power Save setting on page 16.)
Power Save setting3
You can customize the machine's Power
Save key. The default mode is
Fax Receive:On. Your machine can
receive faxes or calls even when the machine
is in Power Save mode. If you do not want
your machine to receive faxes or calls, turn
this setting to Fax Receive:Off. (See
Power Save mode on page 16.)
a Press Menu, 1, 6.
b Press a or b to choose
Fax Receive:On, or
Fax Receive:Off.
Press OK.
c Press Stop/Exit.
On/Off
setting
Fax
Receive:
On
(default)
Fax
Receive:
Off
1
You cannot receive a fax automatically even if you
have set the receive mode to Fax/Tel.
Receive
mode
Fax Only
External
TAD
Manual
Fax/Tel
—No machine
Available
operations
Fax Receive, Fax
Detect
You cannot
receive a fax with
Mono Start or
Colour Start.
Fax Detect
1
You cannot
receive a fax with
Mono Start or
Colour Start.
operations will be
available other than
cleaning the print
head.
16
General setup
Mode Timer3
The machine has four temporary mode keys
on the control panel: Fax, Scan, Copy and PhotoCapture. You can change the amount
of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it
returns to Fax mode. If you choose Off, the
machine stays in the mode you used last.
a Press Menu, 1, 1.
b Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
c Press Stop/Exit.
Paper settings3
Paper Type3
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu, 1, 2.
b Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo,
Other Photo or Transparency.
Press OK.
c Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
3
Paper Size3
You can use five sizes of paper for printing
copies: Letter, Legal, A4, A5, and 10 × 15 cm
(4 × 6 in.) and three sizes for printing faxes:
Letter, Legal and A4. When you change the
size of paper you load in the machine, you will
need to change the paper size setting at the
same time so your machine can fit an
incoming fax on the page.
a Press Menu, 1, 3.
b Press a or b to choose Letter,
Legal, A4, A5 or 10×15cm.
Press OK.
c Press Stop/Exit.
17
Chapter 3
Volume Settings3
Ring Volume3
You can select a range of ring volume levels,
from High to Off.
While in Fax mode , press d or
c to adjust the volume level. The LCD
shows the current setting, and each key
press will change the volume to the next level.
The machine will keep the new setting until
you change it.
You can also change the volume through the
menu, by following the instructions below:
Setting the Ring Volume from the
menu3
a Press Menu, 1, 4, 1.
b Press a or b to choose Low, Med,
High or Off.
Press OK.
c Press Stop/Exit.
Speaker Volume3
You can select a range of speaker volume
levels, from High to Off.
a Press Menu, 1, 4, 3.
b Press a or b to choose Low, Med,
High or Off.
Press OK.
c Press Stop/Exit.
Automatic Daylight
Savings Time
You can set the machine to change
automatically for daylight savings time. It will
reset itself forward one hour in the Spring and
backward one hour in the Autumn. Make sure
you have set the correct date and time in the
Date/Time setting.
a Press Menu, 1, 5.
b Press a or b to select On or Off.
Press OK.
3
Beeper Volume3
When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can select a range of volume levels,
from High to Off.
a Press Menu, 1, 4, 2.
b Press a or b to choose Low, Med,
High or Off
Press OK.
c Press Stop/Exit.
18
c Press Stop/Exit.
LCD display3
LCD Contrast3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a Press Menu, 1, 7.
b Press a or b to choose Light or
Dark.
Press OK.
c Press Stop/Exit.
General setup
3
19
4
Security features4
TX Lock4
TX Lock lets you prevent unauthorized
access to the machine.
While TX Lock is On, the following operations
are available:
Receiving faxes
While TX Lock is On, the following operations
are NOT available:
• If you forget the TX Lock password,
please call your Brother dealer for service.
• If you have already set the password, you
will not need to set it again.
a Press Menu, 2, 0, 1.
b Enter a 4-digit number for the password.
Press OK.
c When the LCD shows Verify:,
re-enter the password.
Press OK.
d Press Stop/Exit.
20
Turning the TX Lock on/off
Turning TX Lock on4
a Press Menu, 2, 0, 1.
b Press a or b to choose Set TX Lock.
Press OK.
c Enter the registered 4-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Turning TX Lock off4
a Press Menu.
b Enter the registered 4-digit password.
Press OK.
TX lock is automatically turned off.
Security features
4
Note
If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in TX Lock
mode until the registered password is
entered.
21
Chapter 4
22
Section II
FaxII
Sending a fax24
Receiving a Fax30
Telephone and External devices34
Dialling and storing numbers40
Printing Reports44
5
Sending a fax5
Entering Fax mode5
To enter fax mode, press (Fax), and
the key will glow green.
Faxing from the ADF 5
a Make sure you are in Fax mode .
b Put the document face down in the ADF.
c Dial the fax number using the dial pad.
d Press Mono Start or Colour Start.
The machine starts scanning the
document.
Note
• To cancel, press Stop/Exit.
• If the memory is full, the document will be
sent in real time.
Faxing from the scanner
glass5
d Press Mono Start or Colour Start.
If you press Mono Start, the
machine starts scanning the first
page. Go to step e.
If you press Colour Start, the
machine starts sending the
document.
e Do one of the following:
To send a single page, press 2 to
choose No. (or press Mono Start
again).
The machine starts sending the
document.
To send more than one page, press
1 to choose Yes and go to step f.
f Put the next page on the scanner glass.
Press OK.
The machine starts scanning the page.
(Repeat step e and step f for each
additional page.)
Note
If the memory is full and you are faxing a
single page, it will be sent in real time.
You can use the scanner glass to fax pages
of a book one at a time. The documents can
be up to letter or A4 size.
You cannot send multiple pages for colour
faxes.
Note
Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
a Make sure you are in Fax mode .
b Load your document on the scanner
glass.
c Dial the fax number.
24
Sending a fax
Faxing Letter size documents
from the scanner glass5
When documents are Letter size, you need to
set Scan Size to Letter. If you do not, the side
portion of the faxes will be missing.
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 0.
c Press a or b to choose Letter.
Press OK.
Colour fax transmission5
Your machine can send a colour fax to
machines that support this feature.
Colour faxes cannot be stored in the memory.
When you send a colour fax, the machine will
send it in real time (even if Real Time TX is
set to Off).
Broadcasting
(Monochrome only)5
Broadcasting is when the same fax message
is automatically sent to more than one fax
number. You can include Groups, Speed-Dial
numbers and up to 50 manually dialled
numbers in the same broadcast.
After the broadcast is finished, a Broadcast
Report will be printed.
a Make sure you are in Fax mode .
5
b Load your document.
c Enter a number. Press OK.
You can use either a Speed-Dial, a
Group or a manually entered number
using the dial pad.
d Repeat c until you have entered all the
fax numbers you wish to broadcast to.
Cancelling a fax in progress5
If you want to cancel a fax while the machine
is scanning, dialling or sending, press
Stop/Exit.
e Press Mono Start.
Note
• If you did not use up any of the numbers
for Groups, access codes or credit card
numbers, you can ‘broadcast’ faxes to as
many as 90 different numbers.
• The available memory will vary depending
on the types of jobs in the memory and the
number of locations used for
broadcasting. If you broadcast to the
maximum numbers available, you will not
be able to use dual access.
• Enter the long dialling sequence numbers
as you would normally, but remember that
each and Speed-Dial number counts as
one number, so the number of locations
you can store becomes limited.
• If the memory is full, press Stop/Exit to
stop the job. If more than one page has
been scanned, press Mono Start to send
the portion that is in the memory.
25
Chapter 5
Canceling a Broadcast in
progress5
a Press Menu, 2, 5.
The LCD will show the fax number being
dialled.
XXXXXXXX
b Press OK.
The LCD will show:
1.Clear 2.Exit
c Press 1 to clear.
The LCD will then show the Broadcast
job number and 1.Clear 2.Exit.
d To cancel the Broadcast, press 1.
e Press Stop/Exit.
Additional sending
operations5
Sending faxes using multiple
settings5
When you send a fax you can choose any
combination of these settings: resolution,
contrast, overseas mode and real time
transmission.
a Make sure you are in Fax mode .
b Load your document.
c Choose a setting you want to change.
Press OK.
d Choose one of the options below:
Next
1.Yes 2.No
Press 1 to change another setting.
Press 2 when you have finished
choosing your settings.
e Send the fax as normal.
26
Sending a fax
Contrast5
If your document is very light or very dark, you
may want to change the contrast. For most
documents the default setting Auto can be
used. It automatically chooses the suitable
contrast for your document.
Use Light when sending a light document.
Use Dark when sending a dark document.
a Make sure you are in Fax mode .
b Load your document.
c Press Menu, 2, 2, 1.
d Press a or b to choose Auto, Light
or Dark.
Press OK.
Note
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting in any of the following conditions:
• When you send a colour fax.
• When you choose Photo as the Fax
Resolution.
To change the default fax resolution 5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 2.
c Press a or b to choose the resolution
you want.
Press OK.
Note
You can choose four different resolution
settings for monochrome faxes and two
for colour.
5
Monochrome
StandardSuitable for most typed
documents.
FineGood for small print and
transmits a little slower than
Standard resolution.
S.FineGood for small print or artwork
and transmits slower than Fine
resolution.
PhotoUse when the document has
varying shades of grey or is a
photograph. This has the
slowest transmission.
Changing fax resolution5
The quality of a fax can be improved by
changing the fax resolution. Resolution can
be changed for the next fax or for all faxes.
To change the fax resolution for the
next fax5
a Make sure you are in Fax mode .
b Load your document.
c Press Fax Resolution then a or b to
choose the resolution.
Press OK.
Colour
StandardSuitable for most typed
documents.
FineUse when the document is a
photograph. The transmission
time is slower than Standard
resolution.
If you choose S.Fine or Photo and then
use the Colour Start key to send a fax,
the machine will send the fax using the
Fine setting.
27
Chapter 5
Dual access
(Monochrome only)5
You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD shows the new job
number and available memory.
To send a colour fax, the machine will send
the document in real time (even if
Real Time TX is Off).
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
Note
If the Out of Memory message appears
while scanning documents, press
Stop/Exit to cancel or Mono Start to send
the scanned pages.
Real time transmission5
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the phone line is
free, the machine will start dialling and
sending.
If the memory is full, the machine will send the
document in real time (even if Real Time TX is set to Off).
c Press a or b to choose on (or off).
Press OK.
Sending in real time for the next fax
only5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 3.
c Press a or b to choose Next Fax
Only. Press OK.
d Press a or b to choose on (or off).
Press OK.
Note
In real time transmission, the automatic
redial feature does not work when using
the scanner glass.
Overseas Mode5
If you are having difficulty sending a fax
overseas due to possible interference on the
phone line, we recommend that you turn on
the Overseas mode. After you send a fax
using this feature, the feature will turn itself
off.
a Make sure you are in Fax mode .
b Load your document.
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax Only for the next fax only.
Sending in real time for all faxes5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 3.
3.Real Time TX
Realtime TX:On
28
c Press Menu, 2, 2, 4.
d Press a or b to choose On (or Off).
Press OK.
Sending a fax
Checking and cancelling
waiting jobs5
You can check which jobs are still waiting in
the memory to be sent and cancel a job. (If
there are no jobs, the LCD shows
No Jobs Waiting.)
a Press Menu, 2, 5.
Any waiting jobs appear on the LCD.
b Press a or b to scroll through the jobs
and choose the job you want to cancel.
Press OK.
c Do one of the following:
Press 1 to cancel it.
Press 2 to exit without cancelling.
d When you have finished, press
Stop/Exit.
Sending a fax manually5
Out of Memory message5
If you get an Out of Memory message while
scanning the first page of a fax, press
Stop/Exit to cancel the fax.
If you get an Out of Memory message while
scanning a subsequent page, you will have
the option to press Start to send the pages
scanned so far, or to press Stop/Exit to
cancel the operation
Note
If you get an Out of Memory message
while faxing and you do not want to delete
your stored faxes to clear the memory,
you can send the fax in real time. (See
Real time transmission on page 28.)
5
Manual transmission lets you hear the
dialling, ringing and fax-receiving tones while
sending a fax.
a Make sure you are in Fax mode .
b Load your document.
c Pick up the handset of an external
phone and listen for a dial tone.
d Dial the fax number you want to call.
e When you hear the fax tone, press
Mono Start or Colour Start.
If you load the document on the
scanner glass, press 1 to send the
fax.
1.Send 2.Receive
f Replace the handset.
29
6
Receiving a Fax6
Receive modes6
You must choose a receive mode depending on the external devices and telephone services you
have on your line.
Choosing the Receive Mode6
By default, your machine will automatically receive any faxes that are sent to it. The diagram below
will help you choose the correct mode.
For more detailed information on the receive modes see page 31.
Are you connecting an external telephone or external telephone answering
device to the machine?
Yes
No
Are you using the voice message function of
your external telephone answering device?
Yes
To set a receive mode follow the instructions below.
No
Do you want the machine to answer
fax and telephone calls automatically?
No
a Press Menu, 0, 1.
b Press a or b to choose Fax Only,
Fax/Tel, External TAD or Manual.
Press OK.
c Press Stop/Exit.
Yes
Do you want to use the
machine for Fax only?
No
The LCD will display the current receive
mode.
Yes
Fax Only
Fax/Tel
Manual
External TAD
12/10 11:53 Fax12/10 11:53 Fax
1
1 Current receive mode
Fax: Fax Only
30
Receiving a Fax
Using receive modes6
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes see Ring Delay on page 31.
Fax only6
Fax only mode will automatically answer
every call. If the call is a fax your machine will
receive it.
Fax/Tel6
Fax/Tel mode helps you automatically
manage incoming calls, by recognising
whether they are fax or voice calls and
dealing with them in one of the following
ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
double ring made by your machine.
Also see F/T Ring Time (Fax/Tel mode only)
on page 32 and Ring Delay on page 31.
External TAD6
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in one
of the following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
For more information see Connecting an external TAD (telephone answering device)
on page 36.
Receive mode settings6
6
Ring Delay6
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension phones on the same line as the
machine or subscribe to the telephone
company’s BT Call Sign service, choose the
maximum number of rings.
(See Operation from extension telephones on
page 37 and Fax Detect on page 32.)
Manual6
Manual mode turns off all automatic
answering functions unless you are using the
BT Call sign feature.
To receive a fax in manual mode press
Mono Start or Colour Start when you hear
fax tones (short repeating beeps). You can
also use the Fax Detect feature to receive
faxes by lifting a handset on the same line as
the machine.
Also see Fax Detect on page 32.
a Press Menu, 2, 1, 1.
b Press a or b to choose how many
times the line rings before the machine
answers (00-08 UK only).
Press OK.
If you choose 00, the line will not ring at
all.
Note
The 00 setting is not available in Ireland.
c Press Stop/Exit.
31
Chapter 6
F/T Ring Time
(Fax/Tel mode only)6
If you set the Receive Mode to Fax/Tel, you
need to decide how long the machine will
signal you with its special pseudo/double-ring
when you have a voice call. If it's a fax call,
the machine receives the fax.
This pseudo/double-ring happens after the
initial ringing from the phone company. Only
the machine rings and no other phones on the
same line will ring with the special
pseudo/double-ring. However, you can still
answer the call on any telephone.
a Press Menu, 2, 1, 2.
b Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or 70
seconds).
Press OK.
c Press Stop/Exit.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
Fax Detect6
If Fax Detect is On:6
The machine receives fax calls automatically,
even if you lift the handset of an extension or
external phone. When you see Receiving
on the LCD or when you hear ‘chirps’ through
the handset of an extension phone connected
to another wall socket/phone socket, just
replace the handset and your machine will do
the rest.
If Fax Detect is Off:6
When you hear a fax tone through the
handset, you have to press Mono Start or
Colour Start on the machine.
If you are not at your machine, press l 51 on
the extension phone. (See Operation from extension telephones on page 37.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external phone
handset, press the fax receive code l 5 1.
At the machine, press Mono Start or
Colour Start.
• If you send faxes from a computer on the
same phone line and the machine
intercepts them, set Fax Detect to Off.
a Press Menu, 2, 1, 3.
32
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Receiving a Fax
Additional receiving
operations6
Printing a reduced incoming
fax6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter or Legal size paper.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 3).
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 5.
5.Auto Reduction
c Use a or b to choose On or Off. Press
OK.
d Press Stop/Exit.
If Memory Receive is Off:6
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available. The
machine will then stop automatically
answering calls until fresh paper is put in the
paper tray. To print the last fax you received,
put fresh paper in the tray.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 6.
c Use a or b to choose On or Off. Press
OK.
d Press Stop/Exit.
6
Receiving faxes into memory 6
As soon as the paper tray becomes empty
during fax reception, the screen will display
No Paper Fed, asking you to put paper in
the paper tray. (See Loading paper and other media on page 12.) If you are unable to put
paper in the paper tray the following will
happen:
If Memory Receive is On:6
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available.
Further incoming faxes will also be stored into
memory until the memory is full. When the
memory is full the machine will stop
automatically answering calls. To print the
faxes, put fresh paper in the tray.
33
7
Telephone and External devices 7
Voice Operations7
Tone or pulse7
If you are using an external phone and have
a pulse dialling service, but need to send tone
signals (for example, for telephone banking),
follow the instructions below. If you have
Touch Tone service, you will not need this
feature to send tone signals.
a Lift the handset of the external phone.
b Press # on the control panel of your
machine. Any digits dialled after this will
send tone signals.
When you hang up, the machine will
return to the pulse dialling service.
Fax/Tel mode 7
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call.
If you are at an external telephone, lift the
handset of the external telephone, and then
press Tel/R to answer.
If you are at an extension phone, you'll need
to lift the handset during the F/T Ring Time
and then press #51 between the
pseudo/double rings. If no one is on the line,
or if someone wants to send you a fax, send
the call back to the machine by pressing
l 51.
Fax/Tel mode in Power Save
mode7
Fax/Tel mode does not work in power save
mode. The machine will not answer
telephone or fax calls and will keep ringing. If
you are at an external or extension phone, lift
the handset and talk. If you hear fax tones,
hold the handset until Fax Detect activates
your machine. If the other party says they
want to send you a fax, activate the machine
by pressing l 51.
Telephone services7
Features like Voice Mail, Call Waiting,
RingMaster, answering services, alarm
systems or other custom features on one
phone line may create problems with the
operation of your machine.
Setting the Phone Line Type 7
If you are connecting the machine to a line
that features PBX or ISDN to send and
receive faxes, it is also necessary to change
the Phone Line Type accordingly by
completing the following steps.
a Press Menu, 0, 6.
0.Initial Setup
6.Phone Line Set
b Press a or b to choose PBX, ISDN (or
Normal). Press OK.
c Press Stop/Exit.
PBX and TRANSFER7
The machine is initially set to Normal, which
lets the machine connect to a standard PSTN
(Public Switched Telephone Network) line.
However, many offices use a central
telephone system or Private Branch
Exchange (PBX). Your machine can be
connected to most types of PBX. The
machine’s recall feature supports timed break
recall only (TBR). TBR will work with most
PBX systems allowing you to gain access to
an outside line, or transfer calls to another
extension. The feature works when Tel/R is
pressed.
34
Telephone and External devices
Note
You can program a Tel/R key press as
part of a number stored in a Speed-Dial
location. When programming the SpeedDial number (Menu, 2, 3, 1 or 2, 3, 2)
press Tel/R first (the screen displays “!”)
then enter the telephone number. If you do
this, you do not need to press Tel/R each
time before you dial using a Speed-Dial
location. (See Storing Speed-Dial numbers on page 41.) However, if PBX is
not selected in the Phone Line Type
setting, you cannot use the Speed-Dial
number that Tel/R press is programmed
into.
BT Call Sign (For U.K. only)7
This machine feature lets you use the BT Call
Sign subscriber service which allows you to
have at least two separate telephone
numbers on one phone line. Each phone
number has its own distinctive ringing
pattern, so you know which phone number is
ringing. This is one way you can have a
separate phone number for your machine.
Your machine has a BT Call Sign compatible
distictive ringing functions, allowing you to
dedicate a second phone number (on the
same phone line) just for receiving faxes.
Note
• You can switch BT Call Sign off
temporarily, then turn it back on. When
you get a new fax number, make sure you
reset this function. This machine will
automatically answer incoming calls that
use your new fax number.
• When you set the BT Call Sign feature to
ON, the receive mode is set to Manual
automatically. Manual mode will not
respond to incoming telephone calls,
since the number you use for telephone
calls will use the normal ring pattern.
To enable the machine to work with BT
Call Sign (With your external phone
only)7
a Press Menu, 2, 0, 3.
0.Miscellaneous
3.BT Callsign
b Press a or b to choose On (or Off ).
Press OK.
c Press Stop/Exit.
Note
If you turn off BT Call Sign, the receive
mode stays in Manual. You will need to
set receive mode again. (See Choosing the Receive Mode on page 30.)
7
35
Chapter 7
Connecting an external
TAD (telephone
answering device)
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine ‘listens’ for fax calling (CNG)
tones. If it hears them, the machine takes
over the call and receives the fax. If it does
not hear CNG tones, the machine lets the
TAD continue playing your outgoing message
so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax ‘handshake’. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Do not connect a TAD elsewhere on the
7
same phone line.
Improper Setup
Connections7
The external TAD must be connected as
shown in the previous illustration.
a Set your external TAD to one or two
rings. (The machine's Ring Delay setting
does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls.
d Set the Receive Mode to External
TAD. (See Choosing the Receive Mode
on page 30.)
Note
If you do not receive all your faxes, cut the
Ring Delay setting on your external TAD.
1TAD
When the TAD answers a call, the LCD
shows Telephone.
36
1
1
Telephone and External devices
Recording outgoing message
(OGM) on an external TAD
Timing is important in recording this
message. The message sets up the ways to
handle both manual and automatic fax
reception.
a Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b Limit your speaking to 20 seconds.
Note
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must rerecord the OGM to include it.
Multi-line connections (PBX) 7
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
External and extension
phones7
Connecting an external or
extension telephone7
You can connect a separate telephone as
shown in the diagram below.
1
2
1 Extension telephone
2 External telephone
When you are using an external phone, the
LCD shows Telephone.
Operation from extension
telephones7
If you answer a fax call on an extension or an
external telephone, you can make your
machine take the call by using the Fax
Receive Code. When you press the Fax
Receive Code l 51, the machine starts to
receive the fax.
If the machine answers a voice call and
pseudo/double-rings for you to take over, use
the Telephone Answer Code #51 to take the
call at an extension phone. (See F/T Ring Time (Fax/Tel mode only) on page 32.)
If you answer a call and no one is on
the line:7
You should assume that you’re receiving a
manual fax.
7
Press l 51 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
37
Chapter 7
Note
You can also use the Fax Detect feature to
make your machine automatically take the
call. (See Fax Detect on page 32.)
Using extension telephones
(For U.K. only)7
Your premises may already be wired with
parallel extension telephones, or you may
plan to add extension telephones to your line,
as well as your machine. While the simplest
arrangement is a straightforward parallel
connection, there are some problems with
this arrangement, the most obvious of which
is inadvertent interruption of a facsimile
transmission caused by someone picking up
an extension telephone to make an outgoing
call. Also, fax receive code may not operate
reliably in such a simple configuration.
This machine may also be set to make a
delayed transmission (i.e. a transmission at a
pre-set time). This pre-set job may coincide
with someone picking up an extension
handset.
These problems can easily be eliminated, if
you arrange modification of your extension
wiring circuit, such that extension devices are
connected ‘downstream’ of your machine in a
master/slave configuration (see fig. 2). In this
configuration the machine can always detect
whether a telephone is in use. Thus it will not
attempt to seize the line during that time. This
is known as ‘telephone off-hook detection’.
The inadvisable configuration is shown in
figure 1, and the recommended master/slave
configuration is shown in figure 2.
This new connection configuration can be
arranged by contacting BT, Kingston upon
Hull Telecommunications, your PBX
maintainer or a qualified telephone
installation company as appropriate. Simply
explained, the extension telephone circuit
should be terminated on a normal modular
plug (BT 431A style), which in turn should be
put into the modular socket of the white ‘T’shaped connector provided as part of the line
cord assembly.
Inadvisable connection of extension
sockets (Fig. 1.)
11
1 Extension socket
2 Master socket
3 Incoming line
7
2
FAX
3
Recommended connection of extension
sockets (Fig. 2.)
11
1 Extension socket
2 Master socket
3 Incoming line
7
2
3
FAX
The fax machine must be plugged into master
socket.
38
Note
These phones are now connected as
external devices (see Connecting an external or extension telephone on page
37), because they are connected to the
fax machine via the T-connector.
Telephone and External devices
Using a cordless external
telephone7
If your cordless telephone is connected to the
telephone line cord (See External and extension phones on page 37) and you
typically carry the cordless handset
elsewhere, it is easier to answer calls during
the Ring Delay.
If you let the machine answer first, you will
have to go to the machine so you can press
Tel/R to send the call to the cordless handset.
Using remote codes7
Fax receive code7
If you answer a fax call on an extension or
external telephone, you can tell your machine
to receive it by dialling the fax receive code
l 51. Wait for the chirping sounds then
replace the handset. See Fax Detect on page
32. Your caller will have to press Start to
send the fax.
b Press a or b to choose On (or Off ).
Press OK.
c Enter the new Fax Receive Code.
Press OK.
d Enter the new Telephone Answer Code.
Press OK.
e Press Stop/Exit.
Note
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Fax Receive Code and
Telephone Answer Code to another threedigit code using the numbers 0-9, l, #.
• Remote Codes might not work with some
telephone systems.
7
Telephone answer code7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(double) ring after the initial ring delay. If you
pick up the call on an extension phone you
can turn the F/T ring off by pressing #51
(make sure you press this between the rings).
Changing the remote codes7
If you want to use Remote Activation, you
have to turn on the remote codes. The preset
Fax Receive Code is l 51. The preset
Telephone Answer Code is #51. If you want
to, you can replace them with your own
codes.
a Press Menu, 2, 1, 4.
1.Setup Receive
4.Remote Codes
39
8
Dialling and storing numbers8
How to Dial8
Manual dialling8
Press all of the digits of the fax number.
Speed-Dialling8
a Press Search/Speed Dial, the # (hash)
key, and then the two digit Speed-Dial
number.
Note
If the LCD shows Not Registered
when you enter a Speed-Dial number, a
number has not been stored at this
location.
Search8
You can search for names you have stored in
the Speed-Dial memories.
Press Search/Speed Dial and the navigation
keys to search, or use the dial pad to search
alphabetically.
40
1
2
Two-digit number
1 To search numerically.
2 To search alphabetically, you can use the
dial pad to enter the first letter of the name
you are looking for.
Dialling and storing numbers
Fax Redial8
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Mono Start or Colour Start to try again. If
you want to make a second call to the last
number dialled, you can save time by
pressing Redial/Pause and Mono Start or
Colour Start.
Redial/Pause only works if you dialled from
the control panel.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial up to three times at five minute
intervals.
Note
In Real Time Transmission the automatic
redial feature does not work when using
the scanner glass.
Storing numbers8
You can set up your machine to do the
following types of easy dialling: Speed-Dial
and Groups for broadcasting faxes. When
you dial a Quick-Dial number, the LCD shows
the name, if you stored it, or the number.
Storing Speed-Dial numbers 8
You can store up to 40 2-digit Speed-Dial
locations with a name. When you dial you will
only have to press a few keys (For example:
Search/Speed Dial, #, the two-digit number,
and Mono Start or Colour Start).
a Press Menu, 2, 3, 1.
b Use the dial pad to enter a 2-digit
Speed-Dial location number (01-40).
Press OK.
c Enter the fax or telephone number (up to
20 digits).
Press OK.
d Do one of the following:
Enter the name (up to 16 characters)
using the dial pad.
Press OK. (To help you enter letters,
see Entering Text on page 109.)
To store the number without a name,
press OK.
e Do one of the following:
To store another Speed-Dial
number, go to step b.
To finish the setting, press
Stop/Exit.
8
Note
If you lose electrical power, the Quick-Dial
numbers that are in the memory will not be
lost.
Storing a pause8
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialling
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
41
Chapter 8
Changing Speed-Dial
numbers8
If you try to store a Speed-Dial number where
a number has already been stored, the LCD
will show the name or number that has been
stored there, and will ask you to do one of the
following:
Press 1 to change the stored number.
#05:Mike
1.Change 2.Exit
Press 2 to exit without making a change.
If you chose 1, you will be able to change the
stored number and name, or enter a new one.
Follow the instructions below:
a Enter a new number. Press OK.
b Enter a new name. Press OK.
To change a character, use d or c to
position the cursor under the character
you want to change, then press
Clear/Back. Re-enter the character.
To finish the setting, press Stop/Exit.
Setting up groups for
broadcasting8
a Press Menu, 2, 3, 2.
3.Set Quick-Dial
2.Setup Groups
b Use the dial pad to enter the two-digit
speed-dial number where you want to
store Group.
Press OK.
c Use the dial pad to enter a Group
number (1 to 6).
Press OK.
Setup Group:G01
d To add Speed-Dial numbers follow the
instructions below:
For example, for Speed-Dial numbers
05 and 09.
Press Search/Speed Dial, 05, Search/Speed Dial, 09.
The LCD shows: #05#09
G01:#05#09
e Press OK when you have finished
adding numbers.
f Use the dial pad to enter a name for the
Group.
Press OK.
g Press Stop/Exit.
If you regularly want to send the same fax
message to many fax numbers you can set
up a Group. Groups are stored on a SpeedDial number. Each group uses up a SpeedDial location. You can then send the fax
message to all the numbers stored in a group
just by entering a Speed-Dial number, and
then pressing Mono Start.
Before you can add numbers to a Group, you
need to store them as Speed-Dial numbers.
You can have up to six small Groups, or you
can assign up to 39 numbers to one large
Group.
42
Note
You can easily print a list of all your
Speed-Dial numbers. Numbers that are
part of a group will be marked in the
GROUP column. (See How to print a report on page 45.)
Combining Quick-Dial
numbers8
You can combine more than one Quick-Dial
number when you dial. This feature may be
useful if you need to dial an access code for
a cheaper rate long distance carrier.
For example, you might have stored ‘555’ on
Speed-Dial #03 and ‘7000’ on Speed-Dial
#02. You can use them both to dial ‘555-7000’
if you press the following keys:
Search/Speed Dial, #03,
Search/Speed Dial, #02, and Start.
Numbers can be added manually by entering
them on the dial pad:
Search/Speed Dial, #03, 7, 0, 0, 1 (on the
dial pad), and Start.
This would dial ‘555–7001’. You can also add
a pause by pressing the Redial/Pause key.
Dialling and storing numbers
8
43
9
Printing Reports9
Fax reports9
You need to set up the Transmission
Verification Report and Journal Period using
the Menu key.
Transmission Verification
Report9
You can use the Transmission Report as
proof that you sent a fax. This report lists the
time and date of transmission and whether
the transmission was successful (OK). If you
choose On or On+Image, the report will print
for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
When the Verification Report is turned Off or
Off+Image, the Report will only print if there
is a transmission error, with NG in the
RESULT column.
a Press Menu, 2, 4, 1.
b Press a or b to choose Off+Image,
On, On+Image or Off.
Press OK.
c Press Stop/Exit.
Fax Journal (activity report)9
You can set the machine to print a journal at
specific intervals (every 50 faxes, 6, 12 or 24
hours, 2 or 7 days). If you set the interval to
Off, you can still print the report How to print
a report on page 45. The default setting is
Every 50 Faxes.
a Press Menu, 2, 4, 2.
b Press a or b to choose an interval.
Press OK.
(If you choose 7 days, the LCD will ask
you to choose the first day for the 7-day
countdown.)
6, 12, 24 hours, 2 or 7 days
The machine will print the report at
the chosen time and then erase all
jobs from its memory. If the
machine's memory becomes full with
200 jobs before the time you chose
has passed, the machine will print
the Journal early and then erase all
jobs from the memory. If you want an
extra report before it is due to print,
you can print it without erasing the
jobs from the memory.
Every 50 Faxes
The machine will print the Journal
when the machine has stored 50
jobs.
c Enter the time to start printing in 24-hour
format.
Press OK.
(For example: enter 19:45 for 7:45 PM.)
44
d Press Stop/Exit.
Reports9
The following reports are available:
1.XMIT Verify
Prints a Transmission Verification Report
for your last transmission.
2.Help List
A help list about how to quickly program
your machine.
3.Quick-Dial
Lists names and numbers stored in the
Speed-Dial memory, in numerical order.
4.Fax Journal
Lists information about the last incoming
and outgoing faxes. (TX: Transmit.)
(RX: Receive.)
5.User Settings
Lists your settings.
Printing Reports
How to print a report
a Press Menu, 5.
b Choose one of the options below:
Press a or b to select the report you
want. Press OK.
Enter the number of the report you
want to print. For example, press 2 to
print the help list.
c Press Mono Start.
9
45
Chapter 9
46
Section III
CopyIII
Making copies48
10
Making copies 10
How to copy10
Entering Copy mode10
Press (Copy) to enter Copy mode. The
default setting is Fax. You can change the
number of seconds or minutes that the
machine stays in Copy mode. (See Mode Timer on page 17.)
The LCD shows the default copy setting:
Making multiple copies10
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Mono Start or Colour Start.
Note
To sort your copies, press the Copy
Options key. (See Sorting copies using
the ADF (Monochrome only) on page 52.)
Stop copying10
To stop copying, press Stop/Exit.
123
1 Copy Ratio
2Quality
3 No of Copies
Making a single copy10
a Make sure you are in Copy mode .
b Load your document.
c Press Mono Start or Colour Start.
48
Making copies
Copy options10
When you want to quickly change the copy
settings temporarily for the next copy, use the
Copy Options key.
The machine returns to its default settings 60
seconds after it finishes copying, or if the
mode timer returns the machine to Fax mode.
For more information see Mode Timer on
page 17.
You can save the copy settings you use
most often by setting them as default. You
can find instructions on how to do this in
the section for each feature.
49
Chapter 10
Changing copy speed and
quality10
You can select from a range of quality
settings. The default setting is Normal.
To temporarily change the quality setting,
follow the instruction below:
Press
Copy Options
Normal Normal is the
recommended
mode for ordinary
printouts. This
produces good copy
quality with good
copy speed.
FastFast copy speed
and lowest ink
consumption. Use to
save time printing
documents to be
proof-read, large
documents or many
copies.
BestUse best mode to
copy precise images
such as
photographs. This
provides the highest
resolution and the
slowest speed.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Quality.
Press OK.
To change the default setting, follow the
instruction below:
a Press Menu, 3, 1.
1.Quality
b Press a or b to choose Normal, Best
or Fast quality. Press OK.
c Press Stop/Exit.
Enlarging or reducing the
image copied10
You can select the following enlargement or
reduction ratios:
Custom(25–400%) allows you to enter a
ratio from 25% to 400%.
Auto sets the machine to calculate the
reduction ratio that best fits the size of paper.
Press
Copy Options
and then a or b to
choose
Enlarge/Reduce
Custom(25–400%)
200%
198% 10×15cmiA4
186% 10×15cmiLTR
142% A5iA4
104% EXEiLTR
100%
97% LTRiA4
93% A4iLTR
83% LGLiA4
78% LGLiLTR
69% A4iA5
50%
e Press a or b to choose Normal, Best
or Fast quality. Press OK.
f Press Mono Start or Colour Start.
50
Making copies
To enlarge or reduce the next copy follow the
instruction below:
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Enlarge/Reduce.
Press OK.
e Choose one of the options below:
Use a or b to choose the
enlargement or reduction ratio you
want. Press OK.
Use a or b to choose Custom (25–
400%). Press OK. Use the dial pad
to enter an enlargement or reduction
ratio from 25% to 400%. (For
example, press 5 3 to enter 53%.)
Press OK.
f Press Mono Start or Colour Start.
Note
Page Layout Options 2 in 1(P), 2 in 1(L),
4 in 1(P), 4 in 1(L) or Poster are not
available with Enlarge/Reduce.
Making N in 1 copies or a
poster10
You can reduce the amount of copies by
using the N in 1 copy feature. This allows you
to copy two or four pages onto one page,
which allows you to save paper.
You can also produce a poster. When you
use the poster feature your machine divides
your document into sections, then enlarges
the sections so you can assemble them into a
poster. If you want to print a poster, use the
scanner glass.
Important10
Please make sure paper size is set to A4.
You can not use the Enlarge/Reduce
setting with the N in 1 and Poster features.
N in 1 colour copies are not available.
(P) means Portrait and (L) means
Landscape.
You can only make one poster copy at a
time.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Page Layout.
Press OK.
e Press a or b to choose
Off(1 in 1), 2in1(P),
2in1(L), 4in1(P),
4in1(L) or Poster(3 × 3).
Press OK.
f Press Mono Start to scan the
document. You can also press Colour
Start if you are using Poster layout.
If you are making a poster or placed the
document in the ADF, the machine
scans the pages and starts printing.
If you are using the scanner glass, go
to g.
g After the machine scans the page, press
1 to scan the next page.
Next Page?
1.Yes 2.No
10
51
Chapter 10
h Put the next document on the scanner
glass. Press OK.
Repeat g and h for each page of the
layout.
Set Next Page
Then Press OK
i After all the pages have been scanned,
press 2 to finish.
Note
If photo paper is selected as the paper
type setting for N in 1 copies, the images
will be printed as if plain paper had been
selected.
Place your document face down in the
direction shown below:
2 in 1 (P)
2 in 1 (L)
Sorting copies using the ADF
(Monochrome only)10
You can sort multiple copies. Pages will be
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so
on.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Stack/Sort.
Press OK.
e Press a or b to choose Sort. Press
OK.
f Press Mono Start.
Adjusting Brightness,
Contrast and Colour10
4 in 1 (P)
4 in 1 (L)
Poster (3x3)
You can make a poster size copy of a
photograph.
52
Brightness10
To temporarily change the brightness setting,
follow the instruction below:
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Brightness.
Press OK.
-nnonn+ e
e Press a or b to make the copy lighter
or darker. Press OK.
f Press Mono Start or Colour Start.
Making copies
To change the default setting follow the
instructions below:
a Press Menu, 3, 2.
b Press a or b to make the copy lighter
or darker. Press OK.
c Press Stop/Exit.
Contrast10
Adjust the contrast to help an image look
sharper and more vivid.
The contrast can only be changed through
the default setting.
a Press Menu, 3, 3.
3.Contrast
b Press a or b to change the contrast.
Press OK.
c Press Stop/Exit.
Colour saturation10
The colour saturation can only be changed
through the default setting.
a Press Menu, 3, 4.
4.Color Adjust
b Press a or b to choose 1.Red,
2.Green or 3.Blue. Press OK.
Paper options10
Paper type10
If you are copying on special paper, be sure
to select the type of paper you are using so
you will get the best print quality.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Paper Type.
Press OK.
e Press a or b to choose the type of
paper you are using (Plain Paper,
Inkjet Paper, Brother Photo,
Other Photo or Transparency).
Press OK.
f Press Mono Start or Colour Start.
Note
To change the default paper type setting
see Paper Type on page 17.
10
c Press a or b to change the colour
saturation. Press OK.
d Choose one of the options below:
Return to b to select the next colour.
Press Stop/Exit.
53
Chapter 10
Paper size10
If copying on paper other than A4 size, you
will need to change the paper size setting.
You can copy on Letter, A4, A5 or Photo Card
10(W) × 15(H) cm paper.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Paper Size.
Press OK.
e Press a or b to choose the size of
paper you are using Letter, Legal,
A4, A5 or 10(W) × 15(H)cm.
Press OK.
f Press Mono Start or Colour Start.
Note
To change the default paper type setting
see Paper Size on page 17.
54
Section IV
Direct Photo PrintingIV
Printing photos from a memory card56
Printing photos from a camera with PictBridge 64
Printing photos from a memory
11
card
PhotoCapture Center™
Operations
Printing from a memory card
without a PC11
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media. (See How to print from a memory card on page 58.)
Using PhotoCapture Center™
from your computer
You can access the memory card that is in
the media drive (slot) of the machine from
your PC.
(See PhotoCapture Center
Remote Setup & Photo Capture Center
Macintosh
the CD-ROM.)
®
in the Software User's Guide on
™
for Windows® or
™
for
11
Using memory cards11
11
Your Brother machine includes four media
drives (slots) for use with popular digital
camera media: CompactFlash
®
Stick
Memory Stick Pro™, SecureDigital™,
MultiMediaCard™ and xD-Picture Card™.
CompactFlash
SecureDigital™
MultiMediaCard™
miniSD™ can be used with a miniSD™
adapter.
Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
®
®
, Memory
Memory Stick
Memory Stick Pro™
xD-Picture Card™
®
56
Memory Stick Pro Duo™ can be used with
a Memory Stick Pro Duo™ adapter.
Adapters are not included with the
machine. Contact a third party supplier for
adapters.
Printing photos from a memory card
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
Firmly put the card into the correct slot.
12 34
1 CompactFlash
2 SecureDigital™, MultiMediaCard™
3Memory Stick
4 xD-Picture Card™
The PhotoCapture key will light to show the
memory card status. It can be on, off or
blinking. See the table below for what the light
means.
®
®
, Memory Stick Pro™
CAUTION
DO NOT unplug the power cord or remove
the memory card from the media drive (slot)
while the machine is reading or writing to
the card (the PhotoCapture key is
blinking). You will lose your data or
damage the card.
The machine can only read one memory card
at a time so do not put more than one card in
a slot.
On
A memory card is inserted correctly.
Off
No memory card is present, or it is
incorrectly inserted.
Blinking
The inserted memory card is being read,
or is being written to.
11
57
Chapter 11
Memory card folder structure 11
Your machine is designed to be compatible
with modern digital camera image files and
memory cards; however, please read the
points below to avoid errors:
The DPOF file on the memory card must
be in a valid format. (See DPOF printing
on page 60.)
The image file extension must be. JPG
(Other image file extensions like. JPEG,
.TIF, .GIF and so on will not be recognized).
Walk-up PhotoCapture Center™ printing
must be performed separately from
PhotoCapture Center™ operations using
the PC. (Simultaneous operation is not
available.)
IBM Microdrive™ is not compatible with
the machine.
The machine can read up to 999 files on a
memory card.
®
CompactFlash
This product supports xD-Picture Card™
Type M / Type H (Large Capacity).
Please be aware of the following:
When printing the INDEX or IMAGE, the
PhotoCapture Center™ will print all the
valid images, even if one or more images
have been corrupted. A portion of the
corrupted image may be printed.
Your machine is designed to read memory
cards that have been formatted by a digital
camera.
Type II is not supported.
How to print from a
memory card11
Before printing a photo you must first print a
thumbnail index to choose the number of the
photo you want to print. Follow the
instructions below to start printing directly
from your memory card:
a Make sure you have put the memory
card in the proper slot. The LCD will
show the following message:
C.Flash Active
Press PhotoCapt.
b Press PhotoCapture. For DPOF
printing, see DPOF printing on page 60.
c Press a or b to choose Print Index
and then press OK.
d Press Colour Start to start printing the
index sheet. Make a note of the image
number you want to print. See Printing the thumbnail index on page 59.
e Press a or b to choose
Print Images and then press OK.
See Printing Images on page 59.
f Enter the image number and press OK.
g Press Colour Start to start printing.
When a digital camera formats a memory
card it creates a special folder into which it
copies image data. If you need to modify
the image data stored on a memory card
with your PC, we recommend that you do
not modify the folder structure created by
the digital camera. When saving new or
modified image files to the memory card
we also recommend you use the same
folder your digital camera uses. If the data
is not saved to the same folder, the
machine may not be able to read the file or
print the image.
58
Printing photos from a memory card
Printing the thumbnail index 11
The PhotoCapture Center™ assigns each of
your images a number. It does not recognize
any other numbers or file names that your
digital camera or PC may have assigned to
the images.
When you print a thumbnail page, it will show
all of the pictures on your memory card and
the number assigned to it. Even corrupted
images may have part of the image printed.
a Make sure you have put the memory
card in the correct slot.
Press (PhotoCapture).
b Press a or b to choose Print Index.
Press OK.
c Press a or b to choose
6 Images/Line or 5 Images/Line.
Press OK.
Printing Images11
Before you can print an individual image, you
have to know the image number.
a Make sure you have put the memory
card in the correct slot.
b Print the index first. (See Printing the
thumbnail index on page 59.)
Press (PhotoCapture).
c Press a or b to choose
Print Images. Press OK.
Note
If your memory card contains valid
DPOF information, the LCD will show
DPOF Print:Yes. See DPOF printing
on page 60.
d Enter the image number that you want to
print from the thumbnail index.
Press OK.
No.:1,3,6
Multiple numbers can be entered by
using the OK key to separate numbers.
For example 1, OK, 3, OK, 6 would print
images 1,3 and 6.
The # key can be used to print a range
of numbers, for example 1, #, 5 would
print all images from 1 to 5.
11
5 Images/Line6 Images/Line
Print time for 5 Images/Line will be
slower than 6 Images/Line, but the
quality is better.
d Press Colour Start to print.
e After you have selected all the images
you want to print, press OK to select
your settings.
If you have already chosen your
settings, press Colour Start.
f Press a or b to choose the type of
paper you are using, Plain Paper,
Inkjet Paper, Brother Photo or
Other Photo.
Press OK.
59
Chapter 11
g Press a or b to choose the paper size
you are using, Letter, A4, 10×15cm or
13×18cm.
If you selected Letter or A4, go to h.
If you selected another size, go to i.
If you have finished choosing
settings, press Colour Start.
h Press a or b to choose the print size
(10×8cm, 13×9cm, 15×10cm, 18×13cm
or 20×15cm).
Press OK.
i Choose one of the options below:
To choose the number of copies go
to j.
If you have finished choosing
settings, press Colour Start.
j Enter the number of copies you want.
Press OK.
k Press Colour Start to print.
The printing positions when using A4 are
shown below.
DPOF printing11
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
When the memory card (CompactFlash
Memory Stick
SecureDigital™ MultiMediaCard™ or
xD-Picture Card™) with DPOF information is
put into your machine, you can print the
chosen image easily.
To print directly from a memory card with
DPOF information on it follow the instructions
below:
®
, Memory Stick Pro™,
®
,
1
10×8cm
4
18×13cm
2
13×9cm
5
20×15cm
3
15×10cm
a Firmly insert the memory card into the
card slot.
C.Flash Active
Press (PhotoCapture).
b Press a or b to choose
Print Images. Press OK.
c If there is a DPOF file on the card, the
LCD will show:
DPOF Print:Yes
d Press a or b to choose
DPOF Print:Yes. Press OK.
e Press a or b to choose the type of
paper you are using, Plain Paper,
Inkjet Paper, Brother Photo or
Other Photo.
Press OK.
60
Printing photos from a memory card
f Press a or b to choose the paper size
you are using, Letter, A4, 10×15cm or
13×18cm.
If you selected Letter or A4, go to g.
If you selected another size, go to h.
g Press a or b to choose the print size
(10×8cm, 13×9cm, 15×10cm, 18×13cm
or 20×15cm).
Press OK.
h Press Colour Start to print.
PhotoCapture Center™
print settings11
These settings will remain until you change
them again.
Print speed and quality11
a Press Menu, 4, 1.
b Press a or b to choose Normal or
Photo.
Press OK.
c Press Stop/Exit.
Paper Options11
Paper Type11
a Press Menu, 4, 2.
b Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo or
Other Photo.
Press OK.
c Press Stop/Exit.
Paper Size11
a Press Menu, 4, 3.
b Press a or b to choose the paper size
you are using, Letter, A4, 10×15cm or
13×18cm.
Press OK.
c Press Stop/Exit.
11
61
Chapter 11
/
/
Print Size11
This setting is available only when you select
Letter or A4 in the paper size setting.
a Press Menu, 4, 4.
b Press a or b to choose the print size
you are using, 10×8cm, 13×9cm,
15×10cm, 18×13cm or 20×15cm.
Press OK.
c Press Stop/Exit.
Adjusting Brightness and
Contrast11
Brightness11
a Press Menu, 4, 5.
b Press a or b to make a lighter or darker
print.
Press OK.
Cropping11
If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will be automatically cropped.
The default setting is On. If you want to print
the whole image, turn this setting to Off.
a Press Menu, 4, 7.
b Press a or b to choose Off (or On).
You can select the contrast setting. More
contrast will make an image look sharper and
more vivid.
a Press Menu, 4, 6.
b Press a or b to increase or decrease
the contrast.
Press OK.
c Press Stop/Exit.
Borderless printing11
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
a Press Menu, 4, 8.
b Press a or b to choose Off (or On).
Press OK.
c Press Stop/Exit.
62
Understanding the
Error Messages11
Once you are familiar with the types of errors
that can occur while you are using the
PhotoCapture Center™, you can easily
identify and troubleshoot any problems.
Media Error
This message will appear if you put in a
memory card that is either bad or not
formatted, or when there is a problem with
the media drive. To clear this error, take
out the memory card.
No File
This message will appear if you try to
access a memory card in the drive (slot)
that does not contain a .JPG file.
Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
Printing photos from a memory card
63
11
Printing photos from a camera
12
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
with PictBridge
Before Using
PictBridge
PictBridge requirements12
To avoid errors, remember the following
points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file extension must be .JPG
(Other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
PhotoCapture Center™ operations are
not available when using the PictBridge
feature.
Using PictBridge12
12
Camera Menu
Selections
Paper SizeLetter, A4, 10x15 cm,
Paper TypePlain Paper, Glossy
LayoutBorderless: On,
12
DPOF setting
Print QualityNormal, Fine,
1
See DPOF printing for more details.
2
If your camera is set to use the Printer Settings
(Default setting), the machine will print your photo
using the settings below.
SettingsOptions
Paper Size10x15 cm
Paper TypeGlossy Paper
LayoutBorderless: On
Print QualityFine
Please refer to the documentation supplied
with your camera for more detailed
information on changing PictBridge settings.
1
Options
Printer Settings (Default
2
setting)
Paper, Inkjet Paper,
Printer Settings (Default
2
setting)
Borderless: Off,
Printer Settings (Default
2
setting)
-
Printer Settings (Default
2
setting)
Setting your digital camera12
Make sure your camera is in PictBridge
mode. Some of the settings listed below may
not be available for your PictBridge
compatible digital camera.
64
Printing photos from a camera with PictBridge
Printing Images12
Note
Remove any memory cards from the
machine before connecting the digital
camera.
a Make sure that your camera is turned
off. Connect your camera to the
PictBridge port (1) on the machine using
the USB cable.
1
DPOF printing12
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
1 PictBridge port
b Turn on the camera.
When the machine has recognized the
camera, the LCD shows the following
message:
Camera Connected
When the machine starts printing a
photo, the LCD will show Printing.
To prevent damage to your machine, do not
connect any device other than a PictBridge
compatible camera to the PictBridge port.
WARNING
12
65
Chapter 12
Understanding the
Error Messages12
Once you are familiar with the types of errors
that can occur while you are using the
PictBridge, you can easily identify and
troubleshoot any problems.
Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
Wrong USB device
This message will appear if you connect a
non-PictBridge compatible or broken
device to the PictBridge port. To clear the
error, unplug the device from the
PictBridge port, then press Power Save to
turn the machine off and then on again.
For more detailed solutions see Error messages on page 84.
66
Section V
SoftwareV
Software features68
13
Software features13
The CD-ROM includes the Software User’s
Guide for features available when connected
to a computer (for example, printing and
scanning). The guide has easy to use links
that, when clicked, will take you directly to a
particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (for Windows
ControlCenter2 (for Macintosh®)
Faxing from your computer
PhotoCapture Center™
How to read the HTML User’s Guide
This is a quick reference to use the HTML
User’s Guide.
(For Windows
®
)
®
)
Note
If you have not installed the software, see
Viewing Documentation on page 2.
a From the Start menu, point to Brother,
MFC-XXXX (where XXXX is you r model
number) from the programs group, then
click User’s Guide.
c Click the heading you would like to read
from the list at the left of the window.
(For Macintosh®)
a Make sure your Macintosh
on. Insert the Brother CD-ROM into your
CD-ROM drive. The following window
will appear.
®
is turned
b Double-click the Documentation icon.
c Double-click your language folder, and
then double-click the top page file.
d Click SOFTWARE USER’S GUIDE in
the top menu, and then click the heading
you would like to read from the list at the
left of the window.
b Click SOFTWARE USER’S GUIDE
from the top menu.
68
Section VI
AppendixesVI
Safety and Legal70
Troubleshooting and Routine Maintenance79
Menu and Features100
Specifications110
Glossary122
Safety and LegalA
A
Choosing a locationA
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a telephone socket and a standard, grounded electrical socket. Choose a
location where the temperature remains between 10° and 35° C (50° F and 95° F).
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic
timers.
• Disruption of power can wipe out information in the machine's memory.
• Do not connect your machine to electrical sockets on the same circuit as large appliances or
other equipment that might disrupt the power supply.
• Avoid interference sources, such as speakers or the base units of cordless phones.
70
Safety and Legal
To use the machine safelyA
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the telephone line cord first and then the power cord
from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
DO NOT pull in the middle of the power cord. Doing this might cause an electrical shock.
71
DO NOT put your hands on the edge of the machine under the document cover or the scanner
cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing
this may cause injury.
DO NOT touch the paper feed roller. Doing this may cause injury.
72
Safety and Legal
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. Do not carry the machine by holding the scanner cover.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn
off the power switch and unplug the machine from the electrical sooket. Call your Brother dealer
or Brother Customer Service.
If metal objects, water or other liquids get inside the machine, immediately turn off the power
switch and unplug the machine from the electrical socket. Call your Brother dealer or Brother
Customer Service.
73
WARNING
• Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall
socket. Never install telephone wiring during a lightning storm. Never install a telephone wall
socket in a wet location.
• This product must be installed near an electrical socket that is easily accessible. In case of
an emergency, you must unplug the power cord from the electrical socket to shut off the
power completely.
• Always make sure the plug is fully inserted
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
74
Safety and Legal
Important safety instructionsA
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning the inside of the machine. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 Do not use this product near water.
6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless
adequate ventilation is provided.
8 This product should be operated from the type of power source indicated on the label. If you
are not sure of the type of power available, call your dealer or local power company.
9 Use only the power cord supplied with this machine.
10 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat
the purpose of the grounded plug.
11 Do not allow anything to rest on the power cord. Do not place this product where people can
walk on the cord.
12 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
13 Wait until pages have exited the machine before picking them up.
14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
15 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
75
16 To reduce the risk of fire, electric shock and injury to people, note the following:
Do not use this product near appliances that use water, a swimming pool, or in a wet
basement.
Do not use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
IMPORTANT - For your safetyA
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard threepin electrical socket that is effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and
that the installation is completely safe. For your safety, if in any doubt about the effective
grounding of the power, consult a qualified electrician.
Wiring information (for U.K. only)A
Important
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same
rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover.
Warning - This machine must be earthed.A
The wires in the mains lead are coloured in line with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
If in any doubt, call a qualified electrician.
76
Safety and Legal
EU Directive 2002/96/EC and EN50419A
European Union only
This equipment is marked with the above recycling symbol. It means that at the end of the life of
the equipment you must dispose of it separately at an appropriate collection point and not place
it in the normal domestic unsorted waste stream. This will benefit the environment for all.
(European Union only)
Legal limitations for copyingA
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. This memorandum is intended to be a guide rather than a complete list.
We suggest you check with relevant legal authorities if in doubt about a particular item or
document.
The following are examples of documents which may not be copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Armed Forces Service or Draft papers.
Passports
Postage Stamps (cancelled or uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by Governmental Agencies
Identification Documents, badges or insignias
Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair
dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard
Association.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co.
Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of
Sony Corporation.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide and the Software User's
Guide are registered trademarks of their respective companies.
78
Troubleshooting and Routine
B
Maintenance
TroubleshootingB
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
If you are having difficulty with your machineB
Printing
DifficultySuggestions
No printoutCheck the interface cable or connection on both the machine and your computer.
Poor print qualityCheck the print quality. (See Checking the print quality on page 96.)
White h orizontal lin es appear in text
or graphics.
The machine prints blank pages.Clean the print head. (See Cleaning the print head on page 95.)
Characters and lines are stacked.Check the printing alignment. (See Checking the printing alignment on page 97.)
.
(See the Quick Setup Guide.)
Make sure the machine is plugged in and not in Power Save mode.
One or more ink cartridges are empty. (See Replacing the ink cartridges on page
91.)
Check to see if the LCD is showing an error message. (See Error messages on
page 84.)
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes. Right-
click and choose ‘Brother MFC-XXXX’ (where XXXX is your model name), and
make sure that ‘Use Printer Offline’ is unchecked.
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing for Windows
Macintosh
page 17.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Cartridges
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other
media on page 8.)
The recommended environment for your machine is between 20° C to 33° C (68°
F to 91° F).
Clean the print head. (See Cleaning the print head on page 95.)
Try using the recommended types of paper. (See Acceptable paper and other
media on page 8.)
®
in the Software User's Guide on the CD-ROM and Paper Type on
stay usable for up to two years if kept in their original packaging.)
®
or Printing and Faxing for
B
79
Printing (Continued)
DifficultySuggestions
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide
is adjusted correctly. (See Loading paper and other media on page 12.)
Make sure the Jam Clear Cover is set properly.
Smudged stain at the top centre of
the printed page.
Printing appears dirty or ink seems
to run.
Stains appear on the reverse side
or at the bottom of the page.
The machine prints dense lines on
the page.
The printouts are wrinkled.In the printer driver Basic tab, click the Settings, and uncheck the Bi-Directional
Cannot perform ‘2 in 1 or 4 in 1’
printing.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
Colour Enhancement is not
working properly.
Machine feeds multiple pagesMake sure the paper is loaded properly in the paper tray. (See Loading paper and
Printed pages are not stacked
neatly.
Printed pages re-feed and cause a
paper jam.
Machine does not print from Paint
Brush.
Machine does not print from Adobe
Illustrator.
The machine ca nnot print full pages
of a document.
Out of memory message occurs.
Make sure the paper is not too thick or curled. (See Acceptable paper and other media on page 8.)
Make sure you are using the recommended types of paper. (See Accept able paper and other media on page 8.) Don't handle the paper until the ink is dry.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer platen on page 94.)
Make sure you are using the paper support flap. (See Loading paper and other media on page 12.)
Check Reverse Order in the Basic tab of the printer driver.
Printing.
Check that the paper size setting in the application and in the printer driver are the
same.
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click the Settings tab, and make sure you uncheck Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows
®
or Printing and Faxing for Macintosh® in the Software
User's Guide on the CD-ROM.)
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
other media on page 12.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Make sure you are using the paper support flap. (See Loading paper and other
media on page 12.)
Make sure you pull out the paper support until it clicks and unfold the paper
support flap.
Try setting the Display setting to ‘256 colours’.
Try to reduce the print resolution. (See Printing for Windows
®
Faxing for Macintosh
in the Software User's Guide on the CD-ROM.)
Reduce the printing resolution. (See Printing for Windows
®
for Macintosh
in the Software User's Guide on the CD-ROM.)
®
or Printing and
®
or Printing and Faxing
Reduce the complexity of your document and try again. Reduce the graphic
quality or the number of font sizes within your application software.
80
Troubleshooting and Routine Maintenance
Printing Received Faxes
DifficultySuggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
Received colour fax prints only in
black and white.
Left and Right margins are cut off or
a single page is printed on two
pages.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
problem is with the sending machine. Try receiving from another fax machine.
Replace the colour ink cartridges that are empty or nearly empty, and then ask the
other person to send the colour fax again. (See Replacing the ink cartridges on
page 91.)
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 33.)
Phone Line or Connections
DifficultySuggestions
Dialling does not work. (No dial
tone)
The machine does not answer
when called.
Check that the machine is plugged in and switched on.
Check all line cord connection.
Change Tone/Pulse setting. (See Quick Setup Guide.)
If an external phone is connected to the machine, send a manual fax by lifting the
handset of the external phone and dialling the number. Wait to hear fax receiving
tone before pressing Mono Start or Colour Start.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 30.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord
connection. If there is no ringing when you call your machine, ask your telephone
company to check the line.
Receiving Faxes
DifficultySuggestions
Cannot receive a faxMake sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 30.)
If you often have interference on the phone line, try changing the menu setting of
Compatibility to Basic. (See Phone line interference on page 90.)
If you connect your machine to PBX or ISDN, set the menu setting of Phone Line
Type to your phone type. (See Setting the Phone Line Type on page 34.)
Sending Faxes
DifficultySuggestions
Cannot send a fax
Make sure that the Fax key is illuminated. (See Entering Fax mode on page
24.)
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports on
page 45.)
81
Sending Faxes (Continued)
DifficultySuggestions
Transmission Verification Report
says ‘Result:NG’ or
‘Result:ERROR’.
Poor fax send quality.Try changing your resolution to Fine or S.Fine. Make a copy to check your
Vertical black lines when sending.If the copy you made shows the same problem, clean the scanner. (See Cleaning
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘Result:NG’ on the Transmission
Verification Report, your machine may be out of memory. If the problem continues,
ask the telephone company to check your phone line.
If you often get transmission errors due to possible interference on the phone line,
try changing the menu setting of Compatibility to Basic. (See Phone line interference on page 90.)
If you connect your machine to PBX or ISDN, set the menu setting of Phone Line
Type to your phone type. (See Setting the Phone Line Type on page 34.)
machine’s scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 94.)
the scanner on page 94.)
Handling Incoming Calls
DifficultySuggestions
The machine ‘Hears’ a voice as a
CNG Tone.
Sending a Fax Call to the machine. If you answered at the machine, press Mono Start and hang up at once. If you
Custom features on a single line.If you have Call Waiting, an alarm system or any other custom feature on a single
If Fax Detect is set to on, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to off. (See Fax Detect
on page 32.)
answered on an external or extension phone, press your Fax Receive Code
(default setting is l 5 1). When your machine answers, hang up.
phone line with your machine, it may create a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate phone line with no custom features is
recommended.
Menu Setting Difficulties
DifficultySuggestions
The machine beeps when you try to
access the Setup Receive menu.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup
Receive setting is available only when the machine is in Fax mode.
Copying Difficulties
DifficultySuggestions
Cannot make a copy
82
Make sure that the Copy key is illuminated. (See Entering Copy mode on
page 48.)
Troubleshooting and Routine Maintenance
Copying Difficulties (Continued)
DifficultySuggestions
Vertical streaks appear on copiesIf you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 94.)
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 7.)
Scanning Difficulties
DifficultySuggestions
TWAIN/WIA errors appear while
scanning.
Poor scanning results when using
the ADF
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort
driver.
Try using the scanner glass. (See Using the scanner glass on page 7.)
®
SE with OCR, click File, Scan and choose the Brother TWAIN/WIA
Software Difficulties
DifficultySuggestions
Cannot install software or printRun the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
and reinstall the software.
PhotoCapture Center™ Difficulties
DifficultySuggestions
Removable Disk does not work
properly.
Cannot access Removable Disk
from Desktop icon.
1 Have you installed the Windows
1) Unplug the USB cable.
2) Install the Windows
the installation the PC will be automatically restarted.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2 Take out the memory card and put it back in again.
3 If you have tried ‘Eject’ from within Windows
before you continue.
4 If an error message appears when you try to eject the memory card, it means
the card is being accessed. Wait a while and then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Make sure you have put the memory card into the memory slot.
®
2000 update? If not, do the following:
®
2000 update, and see the Quick Setup Guide. After
®
, take out the memory card
83
Error messagesB
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
Error MessageCauseAction
BT Call Sign
On
(For UK only)
Change Unable XXThe machine has a mechanical
Clean Unable XXThe machine has a mechanical
Comm.ErrorPoor phone line quality caused a
Cover is Open The scanner cover is not closed
Data
Remaining
DisconnectedThe other person or other person’s
Document JamThe document was not inserted or
BT Call Sign is set to ON. You
cannot change the Receive Mode
from Manual to another mode.
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
communication error.
completely.
Print data is left in the machine’s
memory. The USB cable was
unplugged while the computer was
sending the data to the machine.
Print data is left in the machine’s
memory.
fax machine stopped the call.
fed properly, or the document
scanned from the ADF was too
long.
.
Set BT Call Sign to OFF. (See BT Call Sign (For U.K. only) on page 35.)
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Try sending the fax again or try connecting the
machine to another telephone line. If the
problem continues, call the telephone company
and ask them to check your phone line.
Lift the scanner cover and then close it again.
Press Stop/Exit. The machine will cancel the job
and clear it from the memory. Try to print again.
Re-start printing from your computer.
Try to send or receive again.
See Using the ADF on page 6.
See Document jam on page 88.
84
Troubleshooting and Routine Maintenance
Error MessageCauseAction
High
Temperature
Init. Unable XXThe machine has a mechanical
Ink EmptyOne or more of the ink cartridges is
Low
Temperature
Media ErrorThe memory card is either
Near EmptyOne or more of the ink cartridges
No CartridgeAn ink cartridge is not installed
No FileThe memory card in the media
The print head is too warm.Allow the machine to cool down.
Open the scanner cover and remove any foreign
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
empty. The machine will stop all
print operations. While memory is
available, black and white faxes will
be stored in the memory. If a
sending machine has a colour fax,
the machine's ‘handshake’ will ask
that the fax be sent as black and
white. If the sending machine has
the ability to convert it, the colour
fax will be stored in the memory as
a black and white fax.
The print head is too cold.Allow the machine to warm up.
corrupted, improperly formatted, or
there is a problem with the memory
card.
are running out of ink. If a sending
machine has a colour fax, the
machine's ‘handshake’ will ask that
the fax be sent as black and white.
If the sending machine has the
ability to convert it, the colour fax
will be received into memory as a
black and white fax.
properly.
drive does not contain a .JPG file.
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Replace the ink cartridges. (See Replacing the ink cartridges on page 91.)
Put the card firmly into the slot again to make
sure it is in the correct position. If the error
remains, check the media drive by putting in
another memory card that you know is working.
Order a new ink cartridge.
Take out the ink cartridge and put it in again
seating it properly. (See Replacing the ink cartridges on page 91.)
Put the correct memory card into the slot again.
85
Error MessageCauseAction
No Paper FedThe machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and then
press Mono Start or Colour Start.
Remove the paper and load it again and then
press Mono Start or Colour Start.
The paper is jammed in the
See Printer jam or paper jam on page 88.
machine.
No
Response/Busy
Not
Registered
The number you dialled does not
answer or is busy.
You tried to access a Speed Dial
number that is not programmed.
Verify the number and try again.
Set up the Speed Dial number. (See Storing Speed-Dial numbers on page 41.)
Out of Memory The machine's memory is full.Fax sending or copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
Printing operation in progress
Reduce print resolution. (For details, see
Printing for Windows
®
Macintosh
in the Software User's Guide on the
®
or Printing and Faxing for
CD-ROM.)
Paper JamPaper is jammed in the machine.See Printer jam or paper jam on page 88.
Print Unable XXThe machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Scan Unable XXThe machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax Journal report on page 87 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Wrong Paper
Size
Wrong USB
device
Paper is not the correct size.Load the correct size of paper (Letter, Legal or
A4), and then press Mono Start or Colour Start.
A non-PictBridge compatible or
broken device has been connected
to the PictBridge port.
Unplug the device from the PictBridge port, then
press Power Save to turn the machine off and
then on again.
86
Troubleshooting and Routine Maintenance
Transferring your faxes or Fax
Journal reportB
If the LCD shows:
Change Unable XX, Clean Unable XX,
Init. Unable XX, Print Unable XX or
Scan Unable XX
we recommend transferring your faxes to
another fax machine. (See Transferring faxes to another fax machine on page 87.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring Fax Journal report to another fax machine on page 87.)
Note
If there is an error message on the
machine's LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
Transferring faxes to another fax
machineB
Transferring Fax Journal report to
another fax machineB
If you have not set up your Station ID, you
cannot enter fax transfer mode.
a Press Menu 9, 0, 2.
b Enter the fax number to which Fax
Journal report will be forwarded.
c Press Mono Start.
If you have not set up your Station ID, you
cannot enter fax transfer mode.
a Press Menu, 9, 0, 1.
b Do one of the following:
If the LCD shows No Data, there are
no faxes left in the machine's
memory.
Press Stop/Exit.
If the LCD shows Enter Fax No.,
enter the fax number to which faxes
will be forwarded.
c Press Mono Start.
87
Document jam B
Documents can jam if they are not inserted or
fed properly, or if they are too long. Follow the
steps below to clear a document jam.
Document is jammed in the top of the
ADF unitB
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
left.
c Pull the jammed document up and to the
left.
d Close the ADF cover.
e Press Stop/Exit.
Note
To avoid future document jams close the
ADF cover properly by pushing it gently in
the middle.
d Close the document cover.
e Press Stop/Exit.
Printer jam or paper jamB
Take out the jammed paper depending on
where it is jammed in the machine. Open and
close the scanner cover to clear the error.
a Pull the paper tray (1) out of the
machine.
1
Document is jammed inside the ADF
unitB
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
88
Troubleshooting and Routine Maintenance
b Pull out the jammed paper (1).
1
If you cannot remove the jammed
paper from the front, or the error
message still appears on the LCD
after you have removed the jammed
paper, please go to the next step.
c Remove the Jam Clear Cover (1). Pull
the jammed paper out of the machine.
d Put the Jam Clear Cover back on.
Make sure the cover is set properly.
e Lift the scanner cover (1) from the front
of the machine until it locks securely into
the open position.
Make sure that there is no jammed
paper left inside the machine. Check
both ends of the print carriage.
1
1
Note
If the paper is jammed under the print
head, unplug the machine from the power
source, then move the print head to take
out the paper.
89
f Lift the scanner cover to release the
lock (1). Gently push the scanner cover
support down (2) and close the scanner
cover (3).
g Slowly push the paper tray completely
into the machine.
Dial Tone detectionB
When you send a fax automatically, by
default your machine will wait for a fixed
amount of time before it starts to dial the
number. By changing the Dial Tone setting to
Detection you can make your machine dial
as soon as it detects a dial tone. This setting
can save a small amount of time when
sending a fax to many different numbers. If
you change the setting and start having
problems with dialling you should change
back to the default No Detection setting.
a Press Menu, 0, 5.
b Press a or b to choose Detection or
No Detection.
Press OK.
Note
Make sure you pull out the paper support
until it clicks.
c Press Stop/Exit.
Phone line interferenceB
If you are having problems sending or
receiving a fax due to possible interference
on the phone line, we recommend that you
adjust the Equalization for compatibility to
reduce the modem speed for fax operations.
a Press Menu, 2, 0, 2.
b Press a or b to choose Normal (or
Basic).
Basic cuts the modem speed to
9600 bps. Unless interference is a
recurring problem on your phone
line, you may prefer to use it only
when needed.
Normal sets the modem speed at
14400 bps. (Default)
Press OK.
c Press Stop/Exit.
90
Note
When you change the compatibility to
Basic, the ECM feature is only available
for colour fax sending.
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