Brother HLL8360CDWZU1 User Manual

Online User's Guide

HL-L8260CDW
HL-L8360CDW
HL-L9310CDW

© 2017 Brother Industries, Ltd. All rights reserved.

Home > Table of Contents

Table of Contents

Before You Use Your Brother Machine ............................................................................................... 1

Definitions of Notes ........................................................................................................................................ 2

Trademarks .................................................................................................................................................... 3

Important Note ...............................................................................................................................................4

Introduction to Your Brother Machine................................................................................................. 5

Before Using Your Machine ........................................................................................................................... 6

Front View and Back View ............................................................................................................................. 7

Control Panel Overview .................................................................................................................................9

Touchscreen LCD Overview......................................................................................................................... 13

How to Navigate the Touchscreen LCD ....................................................................................................... 15

Access Brother Utilities (Windows®) ............................................................................................................ 17

Uninstall the Brother Software and Drivers (Windows®) .................................................................... 19

Paper Handling.................................................................................................................................... 20

Load Paper................................................................................................................................................... 21

Load and Print Using the Paper Tray ................................................................................................. 22

Load and Print Using the Multi‑purpose Tray (MP Tray) .................................................................... 26

Paper Settings.............................................................................................................................................. 34

Change the Paper Size and Paper Type............................................................................................ 35

Change the Check Paper Size Setting............................................................................................... 36

Unprintable Area .......................................................................................................................................... 37

Recommended Print Media.......................................................................................................................... 38

Using Special Paper..................................................................................................................................... 39

Print ...................................................................................................................................................... 40

Print from Your Computer (Windows®) ........................................................................................................ 41

Print a Document (Windows®)............................................................................................................ 42

Print Settings (Windows®).................................................................................................................. 44

Secure Print (Windows®).................................................................................................................... 48

Change the Default Print Settings (Windows®).................................................................................. 50

Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation)

(Windows®) ........................................................................................................................................52

Monitor the Status of the Machine from Your Computer (Windows®) ................................................ 53

Print from Your Computer (Macintosh)......................................................................................................... 54

Print a Document (Macintosh)............................................................................................................ 55

Print Options (Macintosh)................................................................................................................... 56

Secure Print (Macintosh).................................................................................................................... 62

Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation)

(Macintosh)......................................................................................................................................... 64

Monitor the Status of the Machine from Your Computer (Macintosh)................................................. 65

Cancel a Print Job........................................................................................................................................67

Test Print ...................................................................................................................................................... 68

Print Data Directly from a USB Flash Drive ...................................................................................... 69

Compatible USB Flash Drives...................................................................................................................... 70

Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage...........................71

Create a PRN File for Direct Printing (Windows®) ....................................................................................... 74

i

Home > Table of Contents

Network ................................................................................................................................................ 75

Supported Basic Network Features ............................................................................................................. 76

Network Management Software and Utilities ............................................................................................... 77

Learn about Network Management Software and Utilities ................................................................. 78

Additional Methods of Configuring Your Brother Machine for a Wireless Network ......................................79

Before Configuring Your Brother Machine for a Wireless Network..................................................... 80

Configure Your Machine for a Wireless Network................................................................................81

Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected

Setup™ (WPS).................................................................................................................................... 82

Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected

Setup™ (WPS).................................................................................................................................... 84

Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . 88

Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast .......................... 91

Configure Your Machine for an Enterprise Wireless Network ............................................................ 94

Use Wi-Fi Direct®............................................................................................................................... 99

Advanced Network Features...................................................................................................................... 112

Print the Network Configuration Report............................................................................................ 113

Print the WLAN Report..................................................................................................................... 114

Configure the SNTP Protocol Using Web Based Management ....................................................... 117

Technical Information for Advanced Users................................................................................................. 119

Gigabit Ethernet (Wired Network Only) ............................................................................................ 120

Reset the Network Settings to the Factory Settings......................................................................... 122

Security .............................................................................................................................................. 123

Lock the Machine Settings ......................................................................................................................... 124

Setting Lock Overview...................................................................................................................... 125

Network Security Features.........................................................................................................................129

Before Using Network Security Features ......................................................................................... 130

Secure Function Lock 3.0................................................................................................................. 131

Use Active Directory® Authentication............................................................................................... 137

Use LDAP Authentication................................................................................................................. 141

Manage Your Network Machine Securely Using SSL/TLS...............................................................145

Manage Your Network Machine Securely Using IPsec .................................................................... 178

Send an Email Securely ................................................................................................................... 196

Use IEEE 802.1x Authentication for a Wired or a Wireless Network ............................................... 201

Store Print Log to Network ............................................................................................................... 206

Mobile/Web Connect..........................................................................................................................211

Brother Web Connect................................................................................................................................. 212

Brother Web Connect Overview....................................................................................................... 213

Online Services Used with Brother Web Connect............................................................................ 214

Conditions for Using Brother Web Connect...................................................................................... 216

Set Up Brother Web Connect........................................................................................................... 220

Download and Print Documents Using Brother Web Connect ......................................................... 229

Google Cloud Print.....................................................................................................................................231

Google Cloud Print Overview ........................................................................................................... 232

Before Using Google Cloud Print ..................................................................................................... 233

Print from Google Chrome™ or Chrome OS™................................................................................. 237

Print from Google Drive™ for Mobile ................................................................................................ 238

ii

Home > Table of Contents

Print from Gmail™ Webmail Service for Mobile................................................................................239

AirPrint .......................................................................................................................................................240

AirPrint Overview.............................................................................................................................. 241

Before Using AirPrint........................................................................................................................ 242

Print Using AirPrint ........................................................................................................................... 245

Mobile Printing for Windows®.................................................................................................................... 249

Mopria® Print Service................................................................................................................................. 250

Brother iPrint&Scan.................................................................................................................................... 251

Near-Field Communication (NFC).............................................................................................................. 252

Register an External IC Card Reader............................................................................................... 253

Troubleshooting................................................................................................................................ 254

Error and Maintenance Messages ............................................................................................................. 255

Error Messages When Using the Brother Web Connect Feature .............................................................. 264

Paper Jams ................................................................................................................................................ 266

Paper is Jammed in the MP tray ...................................................................................................... 267

Paper is Jammed in the Paper Tray................................................................................................. 268

Paper is Jammed in the Back of the Machine .................................................................................. 270

Paper is Jammed Inside the Machine .............................................................................................. 272

Paper is Jammed underneath the Paper Tray.................................................................................. 275

Printing Problems.......................................................................................................................................277

Improve the Print Quality............................................................................................................................ 280

Network Problems......................................................................................................................................286

Error Messages ................................................................................................................................ 287

Use the Network Connection Repair Tool (Windows®) ....................................................................290

Where Can I Find My Brother Machine's Network Settings? ........................................................... 291

I Cannot Complete the Wireless Network Setup Configuration........................................................ 292

My Brother Machine Cannot Print over the Network ........................................................................ 294

I Want to Check that My Network Devices are Working Correctly ................................................... 296

Google Cloud Print Problems..................................................................................................................... 297

AirPrint Problems ....................................................................................................................................... 298

Other Problems .......................................................................................................................................... 299

Check the Machine Information ................................................................................................................. 301

Reset Functions ......................................................................................................................................... 302

Machine Reset ................................................................................................................................. 303

Network Reset.................................................................................................................................. 304

Factory Reset ................................................................................................................................... 305

Routine Maintenance ........................................................................................................................ 306

Replace Supplies ....................................................................................................................................... 307

Replace the Toner Cartridge ............................................................................................................ 309

Replace the Drum Unit ..................................................................................................................... 312

Replace the Belt Unit........................................................................................................................ 316

Replace the Waste Toner Box..........................................................................................................319

Clean the Machine ..................................................................................................................................... 323

Clean the Laser Scanner Windows .................................................................................................. 325

Clean the Touchscreen LCD ............................................................................................................ 328

Clean the Corona Wires ................................................................................................................... 329

Clean the Drum Unit......................................................................................................................... 331

iii

Home > Table of Contents

Clean the Paper Pick-up Rollers ...................................................................................................... 339

Calibrate Colour Output .............................................................................................................................340

Reset the Machine's Calibration Settings.........................................................................................341

Correct Colour Print Alignment (Colour Registration) ................................................................................ 342

Check the Remaining Part Life ..................................................................................................................343

Pack and Ship Your Brother Machine ........................................................................................................344

Replace Periodic Maintenance Parts ......................................................................................................... 346

Machine Settings............................................................................................................................... 347

Change Machine Settings from the Control Panel ..................................................................................... 348

General Settings............................................................................................................................... 349

Settings and Features Tables...........................................................................................................358

Change Machine Settings from Your Computer......................................................................................... 378

Change Machine Settings Using Web Based Management ............................................................ 379

Appendix............................................................................................................................................ 383

Specifications ............................................................................................................................................. 384

How to Enter Text on Your Brother Machine .............................................................................................. 389

Supplies .....................................................................................................................................................391

Important Information About Toner Cartridge Life...................................................................................... 393

Accessories................................................................................................................................................394

Information Regarding Recycled Paper ..................................................................................................... 395

Brother Numbers........................................................................................................................................396

iv

Home > Before You Use Your Brother Machine

Before You Use Your Brother Machine

• Definitions of Notes

• Trademarks

• Important Note

1

Home > Before You Use Your Brother Machine > Definitions of Notes

Definitions of Notes

We use the following symbols and conventions throughout this User's Guide:

WARNING

CAUTION

IMPORTANT

NOTE

Bold Bold style identifies buttons on the machine's control panel or computer screen.

Italics Italicised style emphasises an important point or refers you to a related topic.

Courier New

WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.

CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.

NOTE specifies the operating environment, conditions for installation, or special
conditions of use.

Tips icons indicate helpful hints and supplementary information.

Electrical Hazard icons alert you to possible electrical shock.

Fire Hazard icons alert you to the possibility of a fire.

Hot Surface icons warn you not to touch hot machine parts.

Prohibition icons indicate actions you must not perform.

Courier New font identifies messages shown on the machine's LCD.

Related Information

• Before You Use Your Brother Machine

2

Home > Before You Use Your Brother Machine > Trademarks

Trademarks

BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.

Microsoft, Windows, Windows Server, Internet Explorer, Active Directory, OneNote and OneDrive are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Apple, Macintosh, Safari, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the United
States and other countries.

AirPrint and macOS are trademarks of Apple Inc.

PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.

Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.

WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi
Alliance®.

Android, Gmail, Google Cloud Print, Google Drive, Google Chrome, Chrome OS and Google Play are
trademarks of Google, Inc. Use of these trademarks is subject to Google Permissions.

Mopria® is a registered trademark and a service mark of Mopria Alliance, Inc. in the United States and other
countries. Unauthorized use is strictly prohibited.

Mozilla and Firefox are registered trademarks of the Mozilla Foundation.

Intel is a trademark of Intel Corporation in the U.S. and/or other countries.

Evernote is a trademark of Evernote Corporation and used under a license.

The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries,
Ltd. is under license.

PictBridge is a trademark.

Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.

Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.

Related Information

• Before You Use Your Brother Machine

3

Home > Before You Use Your Brother Machine > Important Note

Important Note

• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.

• Not all models are available in all countries.

• Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education
and Windows® 10 Enterprise.

• Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.

• In this User's Guide, the LCD messages of the HL-L8360CDW/HL-L9310CDW are used unless otherwise
specified.

• In this User's Guide, the illustrations of the HL-L8360CDW/HL-L9310CDW are used unless otherwise
specified.

• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.

• Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.10.5 Screens
on your computer may vary depending on your operating system.

• The contents of this guide and the specifications of this product are subject to change without notice.

• Not all features are available in countries subject to applicable export restrictions.

Related Information

• Before You Use Your Brother Machine

4

Home > Introduction to Your Brother Machine

Introduction to Your Brother Machine

• Before Using Your Machine

• Front View and Back View

• Control Panel Overview

• Touchscreen LCD Overview

• How to Navigate the Touchscreen LCD

•

Access Brother Utilities (Windows®)

5

Home > Introduction to Your Brother Machine > Before Using Your Machine

Before Using Your Machine

Before attempting any printing operation, confirm the following:

• Make sure you have installed the printer driver.

• For USB or network cable users: Make sure the interface cable is physically secure.

Firewall (Windows®)

If your computer is protected by a firewall and you are unable to network print, you may need to configure the
firewall settings. If you are using the Windows® Firewall and you installed the drivers using the steps in the

installer, the necessary firewall settings have been already set. If you are using any other personal firewall
software, see the User's Guide for your software or contact the software manufacturer.

Related Information

• Introduction to Your Brother Machine

6

Home > Introduction to Your Brother Machine > Front View and Back View

5

4

3

6

1

7

2

8

12

11

9

10

Front View and Back View

HL-L8260CDW

Front View

Back View

1. Face down output tray support flap (support flap)

2. Face down output tray

3. Front cover release button

4. Front cover

5. Paper tray

6. Multi-purpose tray (MP tray)

7. USB accessory port

8. Control panel with a Liquid Crystal Display (LCD)

9. USB port

10. (For wired network models)

10BASE-T / 100BASE-TX / 1000BASE-T port (supported models only)

11. AC power connector / cord

12. Back cover (Face up output tray)

7

HL-L8360CDW/HL-L9310CDW

5

4

3

6

1

7

2

8

13

12

9

10

11

Front View

Back View

1. Face down output tray support flap (support flap)

2. Face down output tray

3. Front cover release button

4. Front cover

5. Paper tray

6. Multi-purpose tray (MP tray)

7. USB accessory port

8. Touch panel with a tiltable Touchscreen LCD

9. USB port

10. USB accessory port (HL-L9310CDW)

11. (For wired network models)

10BASE-T / 100BASE-TX / 1000BASE-T port

12. AC power connector / cord

13. Back cover (Face up output tray)

Related Information

• Introduction to Your Brother Machine

8

Home > Introduction to Your Brother Machine > Control Panel Overview

0 Max

Control Panel Overview

The control panel may vary depending on your model.

HL-L8260CDW

1. Liquid Crystal Display (LCD)

Displays messages to help you set up and use the machine.

Wireless Network Models

A four-level indicator shows the wireless signal strength if you are using a wireless connection.

2. Data LED

The Data LED blinks depending on the machine’s status.

When the Data LED is on, data is in the machine’s memory. When the Data LED blinks, the machine is
receiving or processing data.

3. Error LED

The Error LED blinks when the LCD displays an error or an important status message.

4. Menu Buttons

OK

Press to store your machine’s settings. After you change a setting, the machine returns to the previous
menu level.

Back

• Press to go back one level in the menu.

• Press to select the previous digit when entering numbers.

9

a or b (+ or -)

• Press to scroll through menus and options.

• Press to enter a number or to increase or decrease the number. Hold down a or b to scroll faster.
When you see the number you want, press OK.

5. Secure

Press to print jobs saved in the machine’s memory when you enter your four-digit password.

6. Go

• Press to clear certain error messages. To clear all other errors, follow the LCD instructions.

• Press to print any data remaining in the machine's memory.

• Press to select the displayed option. After you change a setting, the machine returns to Ready Mode.

7. Cancel

• Press to cancel the current setting.

• Press to cancel a programmed print job and clear it from the machine’s memory. To cancel multiple print
jobs, hold down Cancel until the LCD displays [Cancel All Jobs].

8.

9. WiFi or Network buttons

Power On/Off

• Turn the machine on by pressing

• Turn the machine off by pressing and holding down .

• Wired Network Models:

Network

Press the Network button to set up wired network settings.

• Wireless Network Models:

WiFi

Press to configure a wireless network.

When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi
light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless
access point.

.

10

HL-L8360CDW/HL-L9310CDW

1. Touchscreen Liquid Crystal Display (LCD)

Access menus and options by pressing them on the Touchscreen.

2. Menu buttons

(Back)

Press to go back to the previous menu.

(Home)

Press to return to the Home screen.

(Cancel)

Press to cancel an operation.

3. LED Power Indicator

The LED lights up depending on the machine’s power status.

4.

5. Near Field Communication (NFC) Reader

Power On/Off

• Turn the machine on by pressing

• Turn the machine off by pressing and holding down .

You can use card authentication by touching the IC card to the NFC Reader on the control panel.

.

If your Android™ device supports the NFC feature, you can print from your device in the same way.

11

Related Information

• Introduction to Your Brother Machine

12

Home > Introduction to Your Brother Machine > Touchscreen LCD Overview

0 Max

Touchscreen LCD Overview

Related Models: HL-L8360CDW/HL-L9310CDW

From the Home screen, access the WiFi setup, Toner level, Settings, and Functions screens.

The Home screen displays the machine's status when the machine is idle. When displayed, this screen indicates
that your machine is ready for the next command.

If Active Directory® Authentication or LDAP Authentication is enabled, the machine's control panel is locked.

The available features vary depending on your model.

1. (Wireless Status )

If you are using a wireless connection, a four-level indicator in the Home screen displays the current wireless
signal strength.

• If you see at the top on the screen, press to select a wireless connection method, or edit an existing

wireless connection.

2. [Toner]

Displays the remaining toner life. Press to access the [Toner] menu.

3. [Settings]

Press to access the [Settings] menu.

Use the Settings menu to access all of your Brother machine's settings.

If Setting Lock has been turned on, a lock icon

appears on the LCD. You must unlock the machine to

change any settings.

4. [Functions]

Press to access the Functions screen.

•

[Secure Print]

Press to access the Secure Print option.

•

[Web]

Press to connect the Brother machine to an Internet service.

•

[Direct Print]

13

Press to access the Direct Print menu.

Warning icon

The warning icon appears when there is an error or maintenance message; press to view it, and

then press to return to Ready Mode.

NOTE

This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.

Related Information

• Introduction to Your Brother Machine

14

Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD

How to Navigate the Touchscreen LCD

Related Models: HL-L8360CDW/HL-L9310CDW

Press your finger on the LCD to operate it. To display and access all the options, press a or b on the LCD to
scroll through them.

The following steps explain how to navigate through changing the machine's setting. In this example, the LCD
Backlight setting is changed from [Light] to [Med]:

IMPORTANT

DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine.

NOTE

DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this
may cause an error.

1. Press [Settings] > [All Settings].

2. Press a or b to display the [General Setup] option, and then press [General Setup].

3. Press a or b to display the [LCD Settings] option, and then press [LCD Settings].

4. Press [Backlight].

15

5. Press[Med].

6. Press .

Related Information

• Introduction to Your Brother Machine

16

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)

Access Brother Utilities (Windows®)

Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on

your computer.

1. Do one of the following:

• (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2)

Click

• (Windows® 8 and Windows Server® 2012)

Tap or click (Brother Utilities) either on the Start screen or the desktop.

• (Windows® 8.1 and Windows Server® 2012 R2)

Move your mouse to the lower left corner of the Start screen and click

based device, swipe up from the bottom of the Start screen to bring up the Apps screen).

When the Apps screen appears, tap or click (Brother Utilities).

• (Windows® 10 and Windows Server® 2016)

Click

2. Select your machine (where XXXX is the name of your model).

(Start) > All Programs > Brother > Brother Utilities.

Brother > Brother Utilities.

(if you are using a touch-

3. Choose the operation you want to use.

17

Related Information

• Introduction to Your Brother Machine

• Uninstall the Brother Software and Drivers (Windows®)

18

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother

Software and Drivers (Windows®)

Uninstall the Brother Software and Drivers (Windows®)

1. Do one of the following:

• (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2)

Click (Start) > All Programs > Brother > Brother Utilities.

• (Windows® 8 and Windows Server® 2012)

Tap or click

• (Windows® 8.1 and Windows Server® 2012 R2)

Move your mouse to the lower left corner of the Start screen and click

based device, swipe up from the bottom of the Start screen to bring up the Apps screen).

When the Apps screen appears, tap or click (Brother Utilities).

• (Windows® 10 and Windows Server® 2016)

Click

2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.

Follow the instructions in the dialog box to uninstall the software and drivers.

Brother > Brother Utilities.

(Brother Utilities) either on the Start screen or the desktop.

(if you are using a touch-

Related Information

• Access Brother Utilities (Windows®)

19

Home > Paper Handling

Paper Handling

• Load Paper

• Paper Settings

• Unprintable Area

• Recommended Print Media

• Using Special Paper

20

Home > Paper Handling > Load Paper

Load Paper

• Load and Print Using the Paper Tray

• Load and Print Using the Multi‑purpose Tray (MP Tray)

21

Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray

Load and Print Using the Paper Tray

• Load Paper in the Paper Tray

• Printing Problems

• Error and Maintenance Messages

22

Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper

Tray

Load Paper in the Paper Tray

• If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears
on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper
type settings if needed, following the LCD instructions.

• When you load a different size and type of paper in the tray, you must also change the Paper Size and
Paper Type settings in the machine, or on your computer.

1. Pull the paper tray completely out of the machine.

2. Press and slide the paper guides to fit the paper.

Press the green release levers to slide the paper guides.

3. Fan the stack of paper well.

4. Load paper in the paper tray with the printing surface face down.

When you use letterhead or preprinted paper, load the paper in the correct orientation.See Related
Information: Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray.

5. Make sure the paper is below the maximum paper mark (b b b).

Overfilling the paper tray will cause paper jams.

6. Slowly push the paper tray completely into the machine.

23

7. Lift the support flap to prevent paper from sliding off the output tray.

Related Information

• Load and Print Using the Paper Tray

• Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray

24

Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper

Tray > Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray

Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray

When you use letterhead or preprinted paper for 2-sided printing, change the machine's settings.

DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may cause
the paper to jam or misfeed.

Orientation

For 1-sided printing

• face down

• top edge toward the front of the paper tray

For automatic 2-sided printing (long edge binding)

• face up

• bottom edge toward the front of the paper tray

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Press a or b to select the following:

a. Select [Printer]. Press OK.

b. Select [2-sided]. Press OK.

c. Select [Single Image]. Press OK.

2. Press a or b to press [2-sided Feed], and then press Go.

HL-L8360CDW/HL-L9310CDW

1. Press [Settings] > [All Settings] > [Printer] > [2-sided] > [Single Image] > [2-

sided Feed].

2. Press .

Related Information

• Load Paper in the Paper Tray

25

Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray)

Load and Print Using the Multi‑purpose Tray (MP Tray)

You can load letterhead, coloured paper, thin paper, thick paper, recycled paper, bond paper, labels, glossy
paper, up to 50 sheets of plain paper, or up to ten envelopes in the MP tray.

• Load Paper in the Multi‑purpose Tray (MP Tray)

• Load and Print Labels Using the MP Tray

• Load and Print Envelopes Using the MP Tray

• Printing Problems

• Error and Maintenance Messages

26

Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load

2

1

Paper in the Multi‑purpose Tray (MP Tray)

Load Paper in the Multi‑purpose Tray (MP Tray)

When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper
Type settings in the machine, or on your computer.

• Plain Paper

• Letterhead

• Coloured Paper

• Thin Paper

• Thick Paper

• Recycled Paper

• Bond

• Glossy Paper

1. Lift the support flap to prevent paper from sliding off the face down output tray.

2. Open the MP tray and lower it gently.

3. Pull out the MP tray support (1) and unfold the flap (2).

4. Slide the MP tray paper guides to fit the width of the paper you are using. If the paper guide on the right side
has a lever, press it and slide the paper guide.

5. Load paper with the printing surface face up in the MP tray.

27

1

2

• Make sure the paper is below the maximum paper mark (1).

• Place the paper's leading edge (top of paper) between the and b arrows (2).

• When using glossy paper, load only one sheet at a time in the MP tray to avoid a paper jam.

• When you use letterhead or preprinted paper, load the paper in the correct orientation.See Related
Information: Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray.

Related Information

• Load and Print Using the Multi‑purpose Tray (MP Tray)

• Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray

28

Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load

Paper in the Multi‑purpose Tray (MP Tray) > Change Machine Settings to Print on Letterhead or Preprinted

Paper Using the MP Tray

Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray

When you use letterhead or preprinted paper for 2-sided printing, change the machine's settings.

DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may cause
the paper to jam or misfeed.

Orientation

For 1-sided printing

• face up

• top edge first

For automatic 2-sided printing (long edge binding)

• face down

• bottom edge first

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Press a or b to select the following:

a. Select [Printer]. Press OK.

b. Select [2-sided]. Press OK.

c. Select [Single Image]. Press OK.

2. Press a or b to press [2-sided Feed], and then press Go.

HL-L8360CDW/HL-L9310CDW

1. Press [Settings] > [All Settings] > [Printer] > [2-sided] > [Single Image] > [2-

sided Feed].

2. Press .

Related Information

• Load Paper in the Multi‑purpose Tray (MP Tray)

29

Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load

2

1

and Print Labels Using the MP Tray

Load and Print Labels Using the MP Tray

When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP
tray through to the back of the machine. Use this paper feed and output method when you print on labels.

When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper
Type settings in the machine, or on your computer.

1. Open the machine's back cover (the face up output tray).

2. On the front of the machine, open the MP tray and lower it gently.

3. Pull out the MP tray support (1) and unfold the flap (2).

4. Slide the MP tray paper guides to fit the width of the paper that you are using. If the paper guide on the right
side has a lever, press it and slide the paper guide.

5. Load paper with the printing surface face up in the MP tray.

30

2

1

• Make sure the paper is below the maximum paper mark (1).

• Place the paper's leading edge (top of paper) between the and b arrows (2).

6. Change your print preferences in the Print screen before sending the print job from your computer.

7. Send your print job to the machine.

8. Close the back cover (the face up output tray) until it locks in the closed position.

Related Information

• Load and Print Using the Multi‑purpose Tray (MP Tray)

31

Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load

2

1

and Print Envelopes Using the MP Tray

Load and Print Envelopes Using the MP Tray

You can load up to ten envelopes in the MP tray.

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper
Type settings in the machine, or on your computer.

1. Open the machine's back cover (the face up output tray).

2. Pull down the two grey levers, one on the left side and one on the right side, as shown in the illustration.

3. On the front of the machine, open the MP tray and lower it gently.

4. Pull out the MP tray support (1) and unfold the flap (2).

5. Slide the MP tray paper guides to fit the width of the envelopes that you are using.

32

6. Load paper with the printing surface face up in the MP tray.

2

1

• Load up to 10 envelopes in the MP tray with the printing surface face up. Make sure the envelopes are
below the maximum paper mark (1). Loading more than 10 envelopes may cause paper jams.

• Place the paper's leading edge (top of paper) between the and b arrows (2).

7. Change your print preferences in the Print dialog box before sending the print job from your computer.

Settings Options for Envelopes

Paper Size Com-10

DL

C5

Monarch

Media Type Envelopes

Env. Thick

Env. Thin

8. Send your print job to the machine.

9. When you have finished printing, return the two grey levers you adjusted in the earlier step back to their
original positions.

10. Close the back cover (the face up output tray) until it locks in the closed position.

Related Information

• Load and Print Using the Multi‑purpose Tray (MP Tray)

33

Home > Paper Handling > Paper Settings

Paper Settings

• Change the Paper Size and Paper Type

• Change the Check Paper Size Setting

34

Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type

Change the Paper Size and Paper Type

When you change the size and type of the paper you load in the tray, you must change the Paper Size and
Paper Type settings on the LCD at the same time.

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Press a or b to select the following:

a. Select [General Setup]. Press OK.

b. Select [Tray Setting]. Press OK.

c. Select [Paper Type]. Press OK.

2. Press a or b to select the paper tray that you want to change, and then press OK.

3. Press a or b to select the paper type you want, and then press OK.

4. Press Back.

5. Press a or b to select the [Paper Size] option, and then press OK.

6. Press a or b to select the paper tray that you want to change, and then press OK.

7. Press a or b to select the paper size you want, and then press Go.

HL-L8360CDW/HL-L9310CDW

1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting] > [Paper

Type].

2. Press a or b to display the paper tray options, and then press the option you want.

3. Press a or b to display the paper type options, and then press the option you want.

4. Press .

5. Press a or b to display the [Paper Size] option.

6. Press a or b to display the paper tray options, and then press the option you want.

7. Press a or b to display the paper size options, and then press the option you want.

8. Press

.

Related Information

• Paper Settings

35

Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting

Change the Check Paper Size Setting

When you turn on your machine's Check Size setting, the machine displays a message when you remove a
paper tray or load paper using the MP tray, asking if you changed the paper size and paper type.

The default setting is On.

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Press a or b to select the following:

a. Select [General Setup]. Press OK.

b. Select [Tray Setting]. Press OK.

c. Select [Check Size]. Press OK.

2. Press a or b to select the [On] or [Off] option.

3. Press Go.

HL-L8360CDW/HL-L9310CDW

1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting] > [Check

Size].

2. Press [On] or [Off].

3. Press .

Related Information

• Paper Settings

36

Home > Paper Handling > Unprintable Area

1

3

24

Unprintable Area

The measurements in the table below show maximum unprintable areas from the edges of the most commonly­used paper sizes. The measurements may vary depending on the paper size or settings in the application you
are using.

Do not attempt to print into these areas; your output will not reflect anything in these areas.

Usage Document Size Top (1)

Bottom (3)

Print Letter 4.23 mm 4.23 mm

A4 4.23 mm 4.23 mm

Legal 4.23 mm 4.23 mm

Left (2)

Right (4)

Related Information

• Paper Handling

37

Home > Paper Handling > Recommended Print Media

Recommended Print Media

To get the best print quality, we recommend using the paper listed in the table.

Paper Type Item

Plain Paper

Recycled Paper

Labels Avery laser label L7163

Envelopes Antalis River series (DL)

Glossy Paper

Xerox Premier TCF 80 g/m

Xerox Business 80 g/m

Steinbeis Evolution White 80 g/m

Xerox Colotech+ Gloss Coated 120 g/m

Related Information

• Paper Handling

2

2

2

2

38

Home > Paper Handling > Using Special Paper

Using Special Paper

Always test paper samples before purchasing them to ensure desirable performance.

• DO NOT use inkjet paper; it may cause a paper jam or damage your machine.

• If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit
degraded performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct
sunlight and heat.

IMPORTANT

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not
covered under any Brother warranty or service agreement.

Related Information

• Paper Handling

39

Home > Print

Print

•

Print from Your Computer (Windows®)

• Print from Your Computer (Macintosh)

• Cancel a Print Job

• Test Print

40

Home > Print > Print from Your Computer (Windows®)

Print from Your Computer (Windows®)

•

Print a Document (Windows®)

•

Print Settings (Windows®)

•

Secure Print (Windows®)

•

Change the Default Print Settings (Windows®)

•

Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language
Emulation) (Windows®)

•

Monitor the Status of the Machine from Your Computer (Windows®)

41

Home > Print > Print from Your Computer (Windows®) > Print a Document (Windows®)

Print a Document (Windows®)

1. Select the print command in your application.

2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or
preferences button.

The printer driver window appears.

3. Make sure you have loaded the correct size paper in the paper tray.

4. Click the Paper Size drop-down list, and then select your paper size.

5. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the
application.

6. Type the number of copies (1-999) you want in the Copies field.

7. Click the Media Type drop-down list, and then select the type of paper you are using.

8. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets,
click the Multiple Page drop-down list, and then select your options.

9. Change other printer settings if needed.

10. Click OK.

11. Complete your print operation.

42

Related Information

• Print from Your Computer (Windows®)

• Print Settings (Windows®)

43

Home > Print > Print from Your Computer (Windows®) > Print Settings (Windows®)

Print Settings (Windows®)

Basic Tab

1. Paper Size

Select the size of the paper you want to use. You can either choose from standard paper sizes or create a
custom paper size.

2. Orientation

Select the orientation (portrait or landscape) of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the application.

3. Copies

Type the number of copies (1-999) that you want to print in this field.

Collate

Select this option to print sets of multi-page documents in the original page order. When this option is
selected, one complete copy of your document will print, and then reprint according to the number of
copies you choose. If this option is not selected, then each page will print according to the number of
copies chosen before the next page of the document is printed.

4. Media Type

Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts
its print settings according to the selected media type.

44

5. Print Quality

Select the print resolution you want. Because print quality and speed are related, the higher the quality, the
longer it will take to print the document.

6. Colour / Mono

Select the Colour/Mono settings to use.

NOTE

• The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white
background as colour. If you know that your document is black and white and you want to conserve
colour toner, select Mono mode.

• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour
document, the print job cannot be completed. Cancel your print job and select to start the print job
again in Mono mode, as long as Black toner is available.

7. Document Type

Select the type of document you want to print.

Settings button

Specify advanced settings, such as colour mode and other settings.

Colour Mode

Select the colour mode to suit your preference.

Import

To adjust the print configuration of a particular image, click Settings. When you have finished
adjusting the image parameters, such as brightness and contrast, import those settings as a print
configuration file. Use the Export option to create a print configuration file from the current settings.

Export

To adjust the print configuration of a particular image, click Settings. When you have finished
adjusting the image parameters, such as brightness and contrast, export those settings as a print
configuration file. Use the Import option to load a previously exported configuration file.

Improve Grey Colour

Select this option to improve the image quality of shaded areas.

Enhance Black Printing

If a black graphic does not print correctly, select this setting.

Improve Pattern Printing

Select this option to improve the pattern printing if printed fills and patterns are different from the fills
and patterns you see on your computer screen.

8. Multiple Page

Select this option to print multiple pages on a single sheet of paper or print one page of your document on
multiple sheets.

Page Order

Select the page order when printing multiple pages on a single sheet of paper.

Border Line

Select the type of border to use when printing multiple pages on a single sheet of paper.

9. 2-sided / Booklet

Select this option to print on both sides of the paper or print a document in booklet format using 2-sided
printing.

45

2-sided Settings button

Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each
orientation.

10. Paper Source

Select the paper source setting according to your print conditions or purpose.

First Page

Select the paper source to use for printing the first page.

Other Pages

Select the paper source to use for printing the second and subsequent pages.

Advanced Tab

1. Scaling

Select these options to enlarge or reduce the size of the pages in your document.

Fit to Paper Size

Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select
this option, select the paper size you want from the drop-down list.

Free

Select this option to enlarge or reduce the document pages manually. When you select this option, type a
value into the field.

46

2. Reverse Print

Select this option to rotate the printed image 180 degrees.

3. Use Watermark

Select this option to print a logo or text on your document as a watermark. Select one of the preset
watermarks, add a new watermark, or use an image file you have created.

4. Header-Footer Print

Select this option to print the date, time and PC login user name on the document.

5. Toner Save Mode

Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but are
still legible.

6. Secure Print

This feature ensures that confidential or sensitive documents do not print until you enter a password on the
machine's control panel.

7. Administrator

This feature allows you to change the administrator password and restrict various printing functions.

8. User Authentication

This feature allows you to confirm the restrictions for each user.

9. Other Print Options button

Sleep Time

Specify the amount of time that passes before the machine enters Sleep Mode.

Improve Print Output

Select this option to reduce the amount of paper curling and improve the toner fixing.

TrueType Mode

Mode

Select how the fonts are processed for printing.

Use Printer TrueType Fonts(Available only for certain models)

Select whether to use built-in fonts for the font processing.

Eco settings

Select this option to reduce printing noise.

Related Information

• Print from Your Computer (Windows®)

• Print a Document (Windows®)

47

Home > Print > Print from Your Computer (Windows®) > Secure Print (Windows®)

Secure Print (Windows®)

Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on
the machine's control panel.

• The secure data is deleted from the machine when you turn off the machine.

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Select the print command in your application.

2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or
preferences button.

The printer driver window appears.

3. Click the Advanced tab.

4. Click the Settings button in the Secure Print field.

5. Select the Secure Print check box.

6. Type your four-digit password in the Password field.

You must set a separate password for each document.

7. Type the User Name and Job Name in the text field, if needed.

8. Click OK, to close the Secure Print Settings window.

9. Click OK.

10. Complete your print operation.

11. On the machine's control panel, press Secure.

12. Press a or b to display your user name, and then press OK.

The LCD displays the list of secured jobs for that name.

13. Press a or b to display the job, and then press OK.

14. Enter your four-digit password.

To enter each digit, press a or b to select a number, and then press OK.

15. Press a or b to select the [Print] option, and then press OK.

16. Press a or b to enter the number of copies you want.

17. Press OK.

The machine prints the data.

After you have printed the secured data, it will be cleared from the machine's memory.

HL-L8360CDW/HL-L9310CDW

1. Select the print command in your application.

2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or
preferences button.

The printer driver window appears.

3. Click the Advanced tab.

4. Click the Settings button in the Secure Print field.

5. Select the Secure Print check box.

6. Type your four-digit password in the Password field.

48

You must set a separate password for each document.

7. Type the User Name and Job Name in the text field, if needed.

8. Click OK, to close the Secure Print Settings window.

9. Click OK.

10. Complete your print operation.

11. On the machine's control panel, press [Functions].

12. Press [Secure Print].

13. Press a or b to display user names, and then press your user name.

The LCD displays the list of secured jobs for your name.

14. Press a or b to display the print job, and then press it.

15. Enter your four-digit password, and then press [OK].

16. Enter the number of copies you want.

17. Press [Start].

The machine prints the data.

After you have printed the secured data, it will be cleared from the machine's memory.

Related Information

• Print from Your Computer (Windows®)

49

Home > Print > Print from Your Computer (Windows®) > Change the Default Print Settings (Windows®)

Change the Default Print Settings (Windows®)

When you change an application's print settings, the changes only apply to documents printed with that
application. To change print settings for all Windows® applications, you must configure the printer driver

properties.

1. Do one of the following:

• For Windows Server® 2008

Click

• For Windows® 7 and Windows Server® 2008 R2

Click (Start) > Devices and Printers.

• For Windows® 8

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware and Sound group, click View devices and printers.

• For Windows® 10 and Windows Server® 2016

Click > Windows System > Control Panel. In the Hardware and Sound group, click View devices

and printers.

• For Windows Server® 2012

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware group, click View devices and printers.

• For Windows Server® 2012 R2

Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.

2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer
properties. If printer driver options appear, select your printer driver.

3. Click the General tab, and then click the Printing Preferences... or Preferences... button.

The printer driver dialog box appears.

(Start) > Control Panel > Hardware and Sound > Printers.

• To configure the tray settings, click the Device Settings tab.

• To change the printer port, click the Ports tab.

4. Select the print settings you want to use as defaults for all of your Windows® programs.

5. Click OK.

6. Close the printer properties dialog box.

Related Information

• Print from Your Computer (Windows®)

• Configure the Optional Tray Settings (Windows®)

50

Home > Print > Print from Your Computer (Windows®) > Change the Default Print Settings

(Windows®) > Configure the Optional Tray Settings (Windows®)

Configure the Optional Tray Settings (Windows®)

Access your machine's Properties to auto-detect your machine's Optional Tray and serial number.

The printer driver automatically detects the Optional Tray during the driver installation. If you added the
Optional Tray after the driver installation, follow these steps:

1. Do one of the following:

• For Windows Server® 2008

Click

• For Windows® 7 and Windows Server® 2008 R2

Click

• For Windows® 8

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware and Sound group, click View devices and printers.

• For Windows® 10 and Windows Server® 2016

Click > Windows System > Control Panel. In the Hardware and Sound group, click View devices

and printers.

• For Windows Server® 2012

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware group, click View devices and printers.

• For Windows Server® 2012 R2

Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.

2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer
properties. If printer driver options appear, select your printer driver.

3. Click the Device Settings tab.

4. Click the Auto Detect button.

The Optional Tray and the machine's serial number are automatically detected.

5. Click the Apply button.

6. Close the printer properties dialog box.

(Start) > Control Panel > Hardware and Sound > Printers.

(Start) > Devices and Printers.

The Auto Detect function is not available under the following machine conditions:

• The machine power switch is off.

• The machine is in a network shared environment.

• The cable is not connected to the machine correctly.

Related Information

• Change the Default Print Settings (Windows®)

51

Home > Print > Print from Your Computer (Windows®) > Print a Document Using the BR-Script3 Printer

Driver (PostScript® 3™ Language Emulation) (Windows®)

Print a Document Using the BR-Script3 Printer Driver (PostScript® 3

™

Language Emulation) (Windows®)

The BR-Script3 printer driver lets you print PostScript® data more clearly.

To install the PS driver (BR-Script3 printer driver), launch the Brother installation disc, select Custom in the
Select Machine section, and then select the PS Driver check box.

1. Select the print command in your application.

2. Select Brother XXX-XXXX BR-Script3 (where XXXX is the name of your model), and then click the printing
properties or preferences button.

The printer driver window appears.

3. Click the Layout, Paper/Quality, or Secure Print tab to change basic print settings.

Click the Layout or Paper/Quality tab, and then click the Advanced... button to change advanced print
settings.

4. Click OK.

5. Complete your print operation.

Related Information

• Print from Your Computer (Windows®)

52

Home > Print > Print from Your Computer (Windows®) > Monitor the Status of the Machine from Your

Computer (Windows®)

Monitor the Status of the Machine from Your Computer (Windows®)

The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices,
allowing you to get immediate notification of errors.

• Do one of the following:

- Double-click the icon in the task tray.

- (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2)

Click (Start) > All Programs > Brother > Brother Utilities.

Click the drop-down list and select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Status Monitor.

- (Windows® 8 and Windows Server® 2012)

Click

already selected). Click Tools in the left navigation bar, and then click Status Monitor.

- (Windows® 8.1 and Windows Server® 2012 R2)

Move your mouse to the lower left corner of the Start screen and click (if you are using a touch-

based device, swipe up from bottom of the Start screen to bring up the Apps screen). When the Apps

screen appears, tap or click (Brother Utilities), and then click the drop-down list and select your

model name (if not already selected). Click Tools in the left navigation bar, and then click Status
Monitor.

(Brother Utilities), and then click the drop-down list and select your model name (if not

- (Windows® 10 and Windows Server® 2016)

Click Brother > Brother Utilities.

Click the drop-down list and select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Status Monitor.

Troubleshooting

Click the Troubleshooting button to access the troubleshooting website.

Looking for replacement supplies?

Click the Looking for replacement supplies? button for more information on Brother genuine supplies.

Related Information

• Print from Your Computer (Windows®)

• Printing Problems

• Calibrate Colour Output

53

Home > Print > Print from Your Computer (Macintosh)

Print from Your Computer (Macintosh)

• Print a Document (Macintosh)

• Print Options (Macintosh)

• Secure Print (Macintosh)

•

Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language
emulation) (Macintosh)

• Monitor the Status of the Machine from Your Computer (Macintosh)

54

Home > Print > Print from Your Computer (Macintosh) > Print a Document (Macintosh)

Print a Document (Macintosh)

1. Make sure you have loaded the correct size paper in the paper tray.

2. From an application, such as Apple TextEdit, click the File menu, and then select Print.

3. Select Brother XXX-XXXX (where XXXX is your model name).

4. Type the number of copies you want in the Copies field.

5. Click the Paper Size pop-up menu, and then select your paper size.

6. Select the Orientation option that matches the way you want the document to print.

7. Click the application pop-up menu, and then select Print Settings.

The Print Settings options appear.

8. Click the Media Type pop-up menu, and then select the type of paper you are using.

9. Change other printer settings, if needed.

10. Click Print.

Related Information

• Print from Your Computer (Macintosh)

• Print Options (Macintosh)

55

Home > Print > Print from Your Computer (Macintosh) > Print Options (Macintosh)

Print Options (Macintosh)

Page Setup

1. Paper Size

Select the size of the paper you want to use. You can either choose from standard paper sizes or create a
custom paper size.

2. Orientation

Select the orientation (portrait or landscape) of your printout.

If your application contains a similar setting, we recommend that you set the orientation using the application.

3. Scale

Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size.

56

Layout

1. Pages per Sheet

Select the number of pages to print on a single sheet of paper.

2. Layout Direction

Select the page order when printing multiple pages on a single sheet of paper.

3. Border

Select the type of border to use when printing multiple pages on a single sheet of paper.

4. Two-Sided

Select whether to print on both sides of the paper.

5. Reverse page orientation

Select this option to rotate the printed image 180 degrees.

6. Flip horizontally

Select this option to reverse the printed image on the page horizontally from left to right.

57

Paper Handling

1. Collate pages

Select this option to print sets of multi-page documents in the original page order. When this option is
selected, one complete copy of your document will print, and then reprint according to the number of copies
you choose. If this option is not selected, then each page will print according to the number of copies chosen
before the next page of the document is printed.

2. Pages to Print

Select which pages you want to print (even pages or odd pages).

3. Page Order

Select the page order.

4. Scale to fit paper size

Select this option to enlarge or reduce the pages in your document to fit the selected paper size.

5. Destination Paper Size

Select the paper size to print on.

6. Scale down only

Select this option if you want to reduce the pages in your document when they are too large for the selected
paper size. If this option is selected and the document is formatted for a paper size that is smaller than the
paper size you are using, the document will be printed at its original size.

58

Print Settings

1. Media Type

Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts
its print settings according to the selected media type.

2. Print Quality

Select the print resolution you want. Because print quality and speed are related, the higher the quality, the
longer it will take to print the document.

3. Color / Mono

Select the Colour/Mono settings to use.

NOTE

• The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white
background as colour. If you know that your document is black and white and you want to conserve
colour toner, select Mono mode.

• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour
document, the print job cannot be completed. Cancel your print job and select to start the print job
again in Mono mode, as long as Black toner is available.

4. Paper Source

Select the paper source setting according to your print conditions or purpose.

5. Advanced

Toner Save Mode

Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but
are still legible.

Improve Print Output

Select this option to reduce the amount of paper curling and improve the toner fixing.

Sleep Time

Specify the amount of time that passes before the machine enters Sleep Mode.

59

Quiet Mode

Select this option to reduce printing noise.

Other Print Options

Skip Blank Page

Select this option to allow the printer driver to automatically detect blank pages and exclude them from
printing.

Color Settings

1. Color Mode

Select the colour mode to suit your preference.

2. Advanced Color Settings

Click the disclosure triangle to select the Colour Enhancement feature. This feature analyses your image to
improve its sharpness, white balance and colour density. This process may take several minutes depending
on the size of the image and the specifications of your computer.

60

Secure Print

1. Secure Print

This feature ensures that confidential or sensitive documents do not print until you enter a password on the
machine's control panel.

Related Information

• Print from Your Computer (Macintosh)

• Print a Document (Macintosh)

61

Home > Print > Print from Your Computer (Macintosh) > Secure Print (Macintosh)

Secure Print (Macintosh)

Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on
the machine's control panel.

• The secure data is deleted from the machine when you turn off the machine.

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. From an application, such as Apple TextEdit, click the File menu, and then select Print.

2. Select Brother XXX-XXXX (where XXXX is your model name).

3. Click the application pop-up menu, and then select the Secure Print option. The Secure Print options
appear.

4. Select the Secure Print check box.

5. Type your user name, job name and a four-digit password.

6. Click Print.

7. On the machine's control panel, press Secure.

8. Press a or b to display your user name, and then press OK.

The LCD displays the list of secured jobs for that name.

9. Press a or b to display the job, and then press OK.

10. Enter your four-digit password.

To enter each digit, press a or b to select a number, and then press OK.

11. Press a or b to select the [Print] option, and then press OK.

12. Press a or b to enter the number of copies you want.

13. Press OK.

After you have printed the secured data, it will be cleared from the machine's memory.

HL-L8360CDW/HL-L9310CDW

1. From an application, such as Apple TextEdit, click the File menu, and then select Print.

2. Select Brother XXX-XXXX (where XXXX is your model name).

3. Click the application pop-up menu, and then select the Secure Print option. The Secure Print options
appear.

4. Select the Secure Print check box.

5. Type your user name, job name and a four-digit password.

6. Click Print.

7. Complete your print operation.

8. On the machine's control panel, press [Functions].

9. Press [Secure Print].

10. Press a or b to display user names, and then press your user name.

The LCD displays the list of secured jobs for your name.

11. Press a or b to display the print job, and then press it.

12. Enter your four-digit password, and then press [OK].

13. Enter the number of copies you want.

14. Press [Start].

62

After you have printed the secured data, it will be cleared from the machine's memory.

Related Information

• Print from Your Computer (Macintosh)

63

Home > Print > Print from Your Computer (Macintosh) > Print a Document Using the BR-Script3 Printer

Driver (PostScript® 3™ language emulation) (Macintosh)

Print a Document Using the BR-Script3 Printer Driver (PostScript® 3

™

language emulation) (Macintosh)

The BR-Script3 printer driver lets you print PostScript® data more clearly.

• Go to your model's Downloads page on the Brother Solutions Center at
the PS driver (BR-Script3 printer driver).

• Make sure you have added the BR-Script3 printer driver from Print & Scan or Printers & Scanners in the
System Preferences list on your Macintosh.

1. Make sure you have loaded the correct size paper in the paper tray.

2. From an application, such as Apple TextEdit, click the File menu, and then select Print.

3. Select your machine.

4. Type the number of copies you want in the Copies field.

5. Click the Paper Size pop-up menu, and then select your paper size.

6. Select the Orientation option that matches the way you want the document to print.

7. Click the print options pop-up menu, and then click Printer Features.

The Printer Features options appear.

8. Click the Print Quality pop-up menu, and then select the print quality.

9. Click the Media Type pop-up menu, and then select the type of paper you are using.

10. Select the Auto, Color, or Mono option for the Color / Mono print setting.

11. Change other printer settings, if needed.

12. Click Print.

support.brother.com to download

Related Information

• Print from Your Computer (Macintosh)

64

Home > Print > Print from Your Computer (Macintosh) > Monitor the Status of the Machine from Your

Computer (Macintosh)

Monitor the Status of the Machine from Your Computer (Macintosh)

The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get
immediate notification of error messages, such as paper empty or paper jam, at preset update intervals. You can
also access Web Based Management.

1. Click the System Preferences menu, select Print & Scan or Printers & Scanners, and then select your
machine.

2. Click the Options & Supplies button.

3. Click the Utility tab, and then click the Open Printer Utility button.

Status Monitor starts.

Troubleshooting

Click the Troubleshooting button to access the troubleshooting website.

Visit the Genuine Supplies website

Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies.

Updating the machine's status

To view the latest machine status while the Status Monitor window is open, click the

set the interval at which the software updates machine status information. Click Brother Status Monitor in
the menu bar, and then select Preferences.

Web Based Management (Network Connection Only)

Access the Web Based Management System by clicking the machine icon on the Status Monitor screen.
You can use a standard Web Browser to manage your machine using HTTP (Hyper Text Transfer
Protocol).

icon. You can

65

Related Information

• Print from Your Computer (Macintosh)

• Printing Problems

• Calibrate Colour Output

66

Home > Print > Cancel a Print Job

Cancel a Print Job

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Press Cancel.

To cancel multiple print jobs, press and hold Cancel for four seconds.

HL-L8360CDW/HL-L9310CDW

1. Press .

To cancel multiple print jobs, press and hold for four seconds.

Related Information

• Print

• Printing Problems

67

Home > Print > Test Print

Test Print

If there are problems with print quality, follow these instructions to do a test print:

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Press a or b to select the following:

a. Select [Printer]. Press OK.

b. Select [Print Options]. Press OK.

c. Select [Test Print]. Press OK.

HL-L8360CDW/HL-L9310CDW

1. Press

2. Press [Yes].

3. Press .

[Settings] > [All Settings] > [Printer] > [Print Options] > [Test Print].

Related Information

• Print

• Improve the Print Quality

68

Home > Print Data Directly from a USB Flash Drive

Print Data Directly from a USB Flash Drive

You can print photos directly from digital camera media or a USB flash drive.

Supported file types are PDF, JPEG, TIFF, XPS, and PRN.

• Compatible USB Flash Drives

• Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage

•

Create a PRN File for Direct Printing (Windows®)

69

Home > Print Data Directly from a USB Flash Drive > Compatible USB Flash Drives

Compatible USB Flash Drives

IMPORTANT

The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage
standard. Other USB devices are not supported.

Compatible USB Flash Drives

USB Class USB Mass Storage Class

USB Mass Storage Sub Class SCSI or SFF-8070i

Transfer protocol Bulk transfer Only

Format

Sector size Max. 4096 Byte

Encryption Encrypted devices are not supported.

1

Related Information

• Print Data Directly from a USB Flash Drive

FAT12/FAT16/FAT32/exFAT

1

NTFS format is not supported.

70

Home > Print Data Directly from a USB Flash Drive > Print Data Directly from a USB Flash Drive or Digital

Camera Supporting Mass Storage

Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage

• Make sure your digital camera is turned on.

• Your digital camera must be switched from PictBridge mode to mass storage mode.

IMPORTANT

To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash
drive to the USB direct interface.

USB port location (Front View)

USB port location (Back View)

The back view illustration shows the HL-L9310CDW.

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Connect your USB flash drive or digital camera to the USB direct interface.

• If an error occurs, the USB menu does not appear on the LCD.

• When the machine is in Deep Sleep mode, the LCD does not display any information even if you
connect a USB flash drive to the USB direct interface. Press any button on the control panel to wake up
the machine.

• If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print.

2. Press a or b to select the file you want, and then press OK.

To print an index of the files, press a or b to select [Index Print], and then press OK.

3. Do one of the following:

• If you want to use the default settings, go to the next step.

71

• To change the settings, press a or b to select the print settings you want to change:

- [Paper Size]

- [Paper Type]

- [Multiple Page]

- [Orientation]

- [2-sided]

- [Collate]

- [Tray Use]

- [Print Quality]

- [PDF Option]

- [Output Colour]

Depending on the file type, some of these settings may not appear.

4. Press Go.

5. Press a or b to select the copy you want, and then press OK.

IMPORTANT

DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine
has finished printing.

6. Press Cancel.

HL-L8360CDW/HL-L9310CDW

1. Connect your USB flash drive or digital camera to the USB direct interface. The LCD displays the
[Checking Image] message.

• If an error occurs, the USB menu does not appear on the LCD.

• When the machine is in Deep Sleep mode, the LCD does not display any information even if you
connect a USB flash drive to the USB direct interface. Press any button on the control panel to wake up
the machine.

• If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print.

• (HL-L9310CDW) If the machine prompts you to choose the USB port, select it on the Touchscreen.

2. Press a or b to select the file you want, and then press it.

To print an index of the files, press [Index Print] on the Touchscreen. Press [Mono Start] or

[Colour Start] to print the data.

3. Do one of the following:

• To change the settings, press [Print Settings]. Go to the next step.

• If you want to use the default settings, enter the number of copies, and then press [Mono Start] or
[Colour Start].

4. Select the print settings you want to change:

• [Paper Type]

• [Paper Size]

• [Multiple Page]

• [Orientation]

• [2-sided]

• [Collate]

72

• [Tray Use]

• [Print Quality]

• [PDF Option]

Depending on the file type, some of these settings may not appear.

5. Press [OK].

6. Enter the number of copies you want.

7. Press [Mono Start] or [Colour Start] to print the data.

8. Press .

IMPORTANT

DO NOT remove the USB flash drive or digital camera from the USB direct interface until the machine
has finished printing.

Related Information

• Print Data Directly from a USB Flash Drive

73

Home > Print Data Directly from a USB Flash Drive > Create a PRN File for Direct Printing (Windows®)

Create a PRN File for Direct Printing (Windows®)

These instructions may vary depending on your print application and operating system.

1. Select the print command in your application.

2. Select your model, and then select the print to file option.

3. Complete your print operation.

4. Enter the required information to save the file.

If the computer prompts you to enter a file name only, you can also specify the folder where you want to
save the file by typing the directory name (for example: C:\Temp\FileName.prn).

If a USB flash drive is connected to your computer, you can save the file directly to the USB flash drive.

Related Information

• Print Data Directly from a USB Flash Drive

74

Home > Network

Network

• Supported Basic Network Features

• Network Management Software and Utilities

• Additional Methods of Configuring Your Brother Machine for a Wireless Network

• Advanced Network Features

• Technical Information for Advanced Users

75

Home > Network > Supported Basic Network Features

Supported Basic Network Features

The print server supports various features depending on the operating system. Use this table to see which
network features and connections are supported by each operating system.

Operating Systems

Printing Yes Yes Yes

BRAdmin Light Yes Yes

BRAdmin Professional 3 Yes Yes

Web Based Management Yes Yes Yes

Status Monitor Yes Yes

Driver Deployment Wizard Yes Yes

Vertical Pairing Yes

Windows® 7

Windows® 8

Windows® 10

Windows Server
2008/2012/2012 R2/2016

®

macOS v10.10.5

macOS v10.11.x

macOS v10.12

• Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download the latest version of Brother's BRAdmin Light.

• Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download the latest version of Brother's BRAdmin Professional 3 utility.

Related Information

• Network

76

Home > Network > Network Management Software and Utilities

Network Management Software and Utilities

Configure and change your Brother machine's network settings using a management utility.

• Learn about Network Management Software and Utilities

• Change Machine Settings from Your Computer

• Change Machine Settings Using Web Based Management

77

Home > Network > Network Management Software and Utilities > Learn about Network Management

Software and Utilities

Learn about Network Management Software and Utilities

Web Based Management

Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your
machine's IP address into your web browser to access and change your print server settings.

BRAdmin Light (Windows®)

BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for
Brother products on your network, view the status and configure the basic network settings, such as IP address.

Go to your model's Downloads page on the Brother Solutions Center at
BRAdmin Light.

• If using Windows® Firewall, or the firewall function of an anti-spyware or antivirus application,
temporarily disable them. When you are sure you can print, configure the software settings following the
instructions.

BRAdmin Professional 3 (Windows®)

support.brother.com to download

BRAdmin Professional 3 is a utility for more advanced management of network-connected Brother devices. This
utility can search for Brother products on your network and view the device status from an easy-to-read

Windows® Explorer-style screen that changes colour to identify the status of each device. You can configure
network and device settings, and update device firmware from a Windows® computer on your LAN. BRAdmin

Professional 3 can also log activity of Brother devices on your network and export the log data. For users who
want to monitor locally-connected machines, install the Print Auditor Client software on the client computer. This
utility allows you to use BRAdmin Professional 3 to monitor machines that are connected to a client computer via
the USB interface.

• Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to
download the latest version of Brother's BRAdmin Professional 3 utility.

• Node name: The node name appears in the current BRAdmin Professional 3 window. The default node
name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where
"xxxxxxxxxxxx" is your machine's MAC Address / Ethernet address).

• If using Windows® Firewall, or the firewall function of an anti-spyware or antivirus application,
temporarily disable them. When you are sure you can print, configure the software settings following the
instructions.

Related Information

• Network Management Software and Utilities

78

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network

Additional Methods of Configuring Your Brother Machine for a Wireless Network

To connect your machine to your wireless network, we recommend using the Brother installation disc.

• Before Configuring Your Brother Machine for a Wireless Network

• Configure Your Machine for a Wireless Network

• Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi

Protected Setup™ (WPS)

• Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected

Setup™ (WPS)

• Configure Your Machine for a Wireless Network Using the Machine's Control Panel

Setup Wizard

• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast

• Configure Your Machine for an Enterprise Wireless Network

•

Use Wi-Fi Direct

®

79

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless

Network > Before Configuring Your Brother Machine for a Wireless Network

Before Configuring Your Brother Machine for a Wireless Network

Before attempting to configure a wireless network, confirm the following:

• If you are using an enterprise wireless network, you must know the User ID and Password.

• To achieve optimum results with normal everyday document printing, place the Brother machine as close to
the wireless LAN access point/router as possible with minimal obstructions. Large objects and walls between
the two devices and interference from other electronic devices can affect the data transfer speed of your
documents.

Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics,
you may want to consider selecting wired Ethernet for faster data transfer (supported models only), or USB
for the fastest throughput speed.

• Although the Brother machine can be used in both a wired and wireless network (supported models only),
only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct
connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used
at the same time.

If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.

Related Information

• Additional Methods of Configuring Your Brother Machine for a Wireless Network

80

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless

Network > Configure Your Machine for a Wireless Network

Configure Your Machine for a Wireless Network

1. Turn on your computer and insert the Brother installation disc into your computer.

• For Windows®, follow these instructions:

• For Macintosh, click Driver Download to go to the Brother Solutions Center. Follow the on-screen

instructions to install printer drivers.

2. The opening screen appears automatically.

Choose your language, and then follow the on-screen instructions.

If the Brother screen does not appear, do the following:

• (Windows® 7)

Go to Computer. Double-click the CD/DVD icon, and then double-click start.exe.

• (Windows® 8 and Windows® 10)

Click the

CD/DVD icon, and then double-click start.exe.

• If the User Account Control screen appears, click Yes.

3. Choose Wireless Network Connection (Wi-Fi), and then click Next.

4. Follow the on-screen instructions.

After you have completed the wireless setup, the installer program walks you through installing the drivers. Click
Next in the installation dialog box and follow the on-screen instructions.

(File Explorer) icon on the taskbar, and then go to Computer (This PC). Double-click the

Related Information

• Additional Methods of Configuring Your Brother Machine for a Wireless Network

81

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless

Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected

Setup™ (WPS)

Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS)

If your wireless access point/router supports WPS (PBC: Push Button Configuration), you can use WPS from
your machine's control panel menu to configure your wireless network settings.

Routers or access points that support WPS are marked with this symbol:

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Press a or b to select the [Network] option, and then press OK.

2. Press a or b to select the [WLAN] option, and then press OK.

3. Press a or b to select the [WPS] option, and then press OK.

4. When [WLAN Enable?] appears, press a to select On.

This will start the wireless setup wizard. To cancel, press Cancel.

5. When the LCD displays [Press Key on rtr], press the WPS button on your wireless access point/router.
Then press a on your machine. Your machine will automatically detect your wireless access point/router and
try to connect to your wireless network.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install drivers and software necessary for operating your
device, insert the Brother installation disc into your computer or go to your model's Downloads page on the
Brother Solutions Center at

support.brother.com.

HL-L8360CDW/HL-L9310CDW

1. Press [Settings] > [All Settings] > [Network] > [WLAN] > [WPS].

2. When [Enable WLAN?] appears, press [Yes].

This will start the wireless setup wizard. To cancel, press [No].

3. When the Touchscreen displays [Start WPS on your wireless access point/router, then
press [OK].], press the WPS button on your wireless access point/router. Then press [OK] on your
machine. Your machine will automatically detect your wireless access point/router and try to connect to your
wireless network.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install drivers and software necessary for operating your
device, insert the Brother installation disc into your computer or go to your model's Downloads page on the
Brother Solutions Center at support.brother.com.

82

Related Information

• Additional Methods of Configuring Your Brother Machine for a Wireless Network

• Wireless LAN Report Error Codes

83

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless

1

Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup

(WPS)

Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)

If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN)
Method to configure your wireless network settings.

The PIN Method is one of the connection methods developed by the Wi-Fi Alliance®. By submitting a PIN
created by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can set up
the wireless network and security settings. For more information on how to access WPS mode, see the
instructions provided with your wireless access point/router.

Type A

Connection when the wireless LAN access point/router (1) doubles as the Registrar:

™

Type B

Connection when another device (2), such as a computer, is used as the Registrar:

84

2

Routers or access points that support WPS are marked with this symbol:

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

1. Press a or b to select the [Network] option, and then press OK.

2. Press a or b to select the [WLAN] option, and then press OK.

3. Press a or b to select the [WPS w/ PIN Code] option, and then press OK.

4. When [WLAN Enable?] appears, press a to select On.

This will start the wireless setup wizard. To cancel, press Cancel.

5. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router.

6. Using a computer connected to the network, in your browser's address bar, type the IP address of the device
you are using as the Registrar. (For example: http://192.168.1.2)

7. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions.

• The Registrar is usually the wireless LAN access point/router.

• The settings page will differ depending on the brand of wireless LAN access point/router. For more
information, see the instructions supplied with your wireless LAN access point/router.

If you are using a Windows
following steps:

8. Do one of the following:

• Windows® 7

®

7, Windows® 8, or Windows® 10 computer as a Registrar, complete the

85

Click (Start) > Devices and Printers > Add a device.

• Windows® 8

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Control Panel > Hardware and Sound > Devices and Printers > Add a device.

• Windows® 10

Click

• To use a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, you must register it to
your network in advance. For more information, see the instructions supplied with your wireless LAN
access point/router.

• If you use Windows® 7, Windows® 8, or Windows® 10 as a Registrar, you can install the printer driver
after the wireless configuration by following the on-screen instructions. To install the full driver and
software package, use the Brother installation disc.

9. Select your machine and click Next.

10. Type the PIN displayed on the machine's LCD, and then click Next.

11. (Windows® 7) Select your network, and then click Next.

12. Click Close.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install drivers and software necessary for operating your
device, insert the Brother installation disc into your computer or go to your model's Downloads page on the
Brother Solutions Center at

> Windows System > Control Panel. In the Hardware and Sound group, click Add a device.

support.brother.com.

HL-L8360CDW/HL-L9310CDW

1. Press [Settings] > [All Settings] > [Network] > [WLAN] > [WPS w/ PIN Code].

2. When [Enable WLAN?] appears, press [Yes].

This will start the wireless setup wizard. To cancel, press [No].

3. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router.

4. Using a computer connected to the network, in your browser's address bar, type the IP address of the device
you are using as the Registrar. (For example: http://192.168.1.2)

5. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions.

• The Registrar is usually the wireless LAN access point/router.

• The settings page will differ depending on the brand of wireless LAN access point/router. For more
information, see the instructions supplied with your wireless LAN access point/router.

If you are using a Windows
following steps:

6. Do one of the following:

• Windows® 7

Click

• Windows® 8

Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings >
Control Panel > Hardware and Sound > Devices and Printers > Add a device.

(Start) > Devices and Printers > Add a device.

®

7, Windows® 8, or Windows® 10 computer as a Registrar, complete the

• Windows® 10

Click

> Windows System > Control Panel. In the Hardware and Sound group, click Add a device.

86

• To use a Windows® 7, Windows® 8, or Windows® 10 computer as a Registrar, you must register it to
your network in advance. For more information, see the instructions supplied with your wireless LAN
access point/router.

• If you use Windows® 7, Windows® 8, or Windows® 10 as a Registrar, you can install the printer driver
after the wireless configuration by following the on-screen instructions. To install the full driver and
software package, use the Brother installation disc.

7. Select your machine and click Next.

8. Type the PIN displayed on the machine's LCD, and then click Next.

9. (Windows® 7) Select your network, and then click Next.

10. Click Close.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install drivers and software necessary for operating your
device, insert the Brother installation disc into your computer or go to your model's Downloads page on the
Brother Solutions Center at

support.brother.com.

Related Information

• Additional Methods of Configuring Your Brother Machine for a Wireless Network

• Wireless LAN Report Error Codes

87

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless

Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard

Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.

1. Check and record the current wireless network settings of the computer to which you are connecting.

Network Name (SSID)

Network Key

For example:

Network Name (SSID)

HELLO

Network Key

12345

• Your access point/router may support the use of multiple WEP keys, however your Brother machine
supports the use of the first WEP key only.

• If you need assistance during setup and want to contact Brother customer service, make sure you have
your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.

• If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.

How can I find this information?

- Check the documentation provided with your wireless access point/router.

- The initial SSID could be the manufacturer's name or the model name.

- If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.

2. Press a or b to select the following:

a. Select [Network]. Press OK.

b. Select [WLAN]. Press OK.

c. Select [Setup Wizard]. Press OK.

3. When [WLAN Enable?] appears, press a to select On.

This will start the wireless setup wizard. To cancel, press Cancel.

4. The machine will search for your network and display a list of available SSIDs. When a list of SSIDs appears,
press a or b to select the SSID you want.

5. Press OK.

6. Do one of the following:

• If you are using an authentication and encryption method that requires a Network Key, enter the Network

Key you wrote down in the first step.

88

Enter the key, and then press OK to apply your settings.

To apply the settings, select [Yes]. To cancel, select [No].

• If your authentication method is Open System and your encryption mode is None, go to the next step.

7. The machine attempts to connect to the wireless device you have selected.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install drivers and software necessary for operating your
device, insert the Brother installation disc into your computer or go to your model's Downloads page on the
Brother Solutions Center at

support.brother.com.

HL-L8360CDW/HL-L9310CDW

Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.

1. Check and record the current wireless network settings of the computer to which you are connecting.

Network Name (SSID)

Network Key

For example:

Network Name (SSID)

HELLO

Network Key

12345

• Your access point/router may support the use of multiple WEP keys, however your Brother machine
supports the use of the first WEP key only.

• If you need assistance during setup and want to contact Brother customer service, make sure you have
your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.

• If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.

How can I find this information?

- Check the documentation provided with your wireless access point/router.

- The initial SSID could be the manufacturer's name or the model name.

- If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.

2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].

3. When [Enable WLAN?] appears, press [Yes].

This will start the wireless setup wizard. To cancel, press [No].

4. The machine will search for your network and display a list of available SSIDs.

If a list of SSIDs is displayed, press a or b to display the SSID to which you want to connect, and then press
the SSID.

5. Press [OK].

6. Do one of the following:

• If you are using an authentication and encryption method that requires a Network Key, enter the Network
Key you wrote down in the first step.

89

When you have entered all the characters, press [OK].

• If your authentication method is Open System and your encryption mode is None, go to the next step.

7. The machine attempts to connect to the wireless device you have selected.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install drivers and software necessary for operating your
device, insert the Brother installation disc into your computer or go to your model's Downloads page on the
Brother Solutions Center at

support.brother.com.

Related Information

• Additional Methods of Configuring Your Brother Machine for a Wireless Network

• How to Enter Text on Your Brother Machine

• Wireless LAN Report Error Codes

90

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless

Network > Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast

Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.

1. Check and write down the current wireless network settings.

Network Name (SSID)

Communication Mode Authentication Method Encryption Mode Network Key

Infrastructure Open System NONE -

WEP

Shared Key WEP

WPA/WPA2-PSK AES

TKIP

For example:

Network Name (SSID)

HELLO

Communication Mode Authentication Method Encryption Mode Network Key

Infrastructure WPA2-PSK AES 12345678

If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine
supports the use of the first WEP key only.

2. Press a or b to select the [Network] option, and then press OK.

3. Press a or b to select the [WLAN] option, and then press OK.

4. Press a or b to select the [Setup Wizard] option, and then press OK.

5. When [WLAN Enable?] appears, press a to select On.

This will start the wireless setup wizard. To cancel, press Cancel.

6. The machine will search for your network and display a list of available SSIDs. Press a or b to select the
[<New SSID>] option, and then press OK.

7. Enter the SSID name, and then press OK.

8. Press a or b to select the [Infrastructure] option, and then press OK.

9. Press a or b to select the Authentication Method you want, and then press OK.

10. Do one of the following:

• If you selected the [Open System] option, press a or b to select the Encryption Type [None] or [WEP],

and then press OK.

If you selected the [WEP] option for Encryption Type, enter the WEP key, and then press OK.

• If you selected the [Shared Key] option, enter the WEP key, and then press OK.

91

• If you selected the [WPA/WPA2-PSK] option, press a or b to select the Encryption Type [TKIP+AES] or

[AES], and then press OK.

Enter the WPA key, and then press OK.

Your Brother machine supports the use of the first WEP key only.

11. To apply the settings, press a to select [Yes], and then press OK. To cancel, press b to select [No].

12. The machine attempts to connect to the wireless device you have selected.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install drivers and software necessary for operating your
device, insert the Brother installation disc into your computer or go to your model's Downloads page on the
Brother Solutions Center at

support.brother.com.

HL-L8360CDW/HL-L9310CDW

Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.

1. Check and write down the current wireless network settings.

Network Name (SSID)

Communication Mode Authentication Method Encryption Mode Network Key

Infrastructure Open System NONE -

WEP

Shared Key WEP

WPA/WPA2-PSK AES

TKIP

For example:

Network Name (SSID)

HELLO

Communication Mode Authentication Method Encryption Mode Network Key

Infrastructure WPA2-PSK AES 12345678

If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine
supports the use of the first WEP key only.

2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].

3. When [Enable WLAN?] appears, press [Yes].

This will start the wireless setup wizard. To cancel, press [No].

4. The machine will search for your network and display a list of available SSIDs. Press a or b to display the
[<New SSID>] option.

5. Press [<New SSID>], and then press [OK].

6. Enter the SSID name, and then press [OK].

7. Press [Infrastructure] when instructed.

8. Select the Authentication Method.

9. Do one of the following:

92

• If you selected the [Open System] option, press [None] or [WEP].

If you selected the [WEP] option for Encryption type, enter the WEP key, and then press [OK].

• If you selected the [Shared Key] option, enter the WEP key, and then press [OK].

• If you selected the [WPA/WPA2-PSK] option, press [TKIP+AES] or [AES].

Enter the WPA key, and then press [OK].

Your Brother machine supports the use of the first WEP key only.

10. The machine attempts to connect to the wireless device you have selected.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

You have completed the wireless network setup. To install drivers and software necessary for operating your
device, insert the Brother installation disc into your computer or go to your model's Downloads page on the
Brother Solutions Center at

support.brother.com.

Related Information

• Additional Methods of Configuring Your Brother Machine for a Wireless Network

• I Cannot Complete the Wireless Network Setup Configuration

• How to Enter Text on Your Brother Machine

• Wireless LAN Report Error Codes

93

Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless

Network > Configure Your Machine for an Enterprise Wireless Network

Configure Your Machine for an Enterprise Wireless Network

>> HL-L8260CDW
>> HL-L8360CDW/HL-L9310CDW

HL-L8260CDW

Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.

1. Check and record the current wireless network settings.

Network Name (SSID)

Communication
Mode

Infrastructure LEAP CKIP

Authentication
Method

EAP-FAST/NONE AES

EAP-FAST/MS­CHAPv2

EAP-FAST/GTC AES

PEAP/MS-CHAPv2 AES

PEAP/GTC AES

EAP-TTLS/CHAP AES

EAP-TTLS/MS­CHAP

Encryption Mode User ID Password

TKIP

AES

TKIP

TKIP

TKIP

TKIP

TKIP

AES

TKIP

EAP-TTLS/MS­CHAPv2

EAP-TTLS/PAP AES

EAP-TLS AES -

For example:

Network Name (SSID)

HELLO

Communication
Mode

Infrastructure EAP-FAST/MS-

Authentication
Method

CHAPv2

AES

TKIP

TKIP

TKIP -

Encryption Mode User ID Password

AES Brother 12345678

94

• If you configure your machine using EAP-TLS authentication, you must install the client certificate
issued by a CA before you start configuration. Contact your network administrator about the client
certificate. If you have installed more than one certificate, we recommend writing down the certificate
name you want to use.

• If you verify your machine using the common name of the server certificate, we recommend writing
down the common name before you start configuration. Contact your network administrator about the
common name of the server certificate.

2. Press a or b to select the [Network] option, and then press OK.

3. Press a or b to select the [WLAN] option, and then press OK.

4. Press a or b to select the [Setup Wizard] option, and then press OK.

5. When [WLAN Enable?] appears, press a to select On.

This will start the wireless setup wizard. To cancel, press Cancel.

6. The machine will search for your network and display a list of available SSIDs. Press a or b to select the
[<New SSID>] option, and then press OK.

7. Enter the SSID name, and then press OK.

8. Press a or b to select the [Infrastructure] option, and then press OK.

9. Press a or b to select the Authentication Method you want, and then press OK.

10. Do one of the following:

• If you selected the [LEAP] option, enter the user ID, and then press OK.

Enter the Password, and then press OK.

• If you selected the [EAP-FAST], [PEAP] or [EAP-TTLS] option, press a or b to select the Inner

Authentication Method [NONE], [CHAP], [MS-CHAP], [MS-CHAPv2], [GTC] or [PAP], and then press
OK.

Depending on your Authentication Method, the Inner Authentication Method selections differ.

Press a or b to select the Encryption Type [TKIP+AES] or [AES], and then press OK.

Press a or b to select the Verification Method [No Verification], [CA] or [CA+Server ID], and
then press OK.

- If you selected the [CA+Server ID] option, enter the server ID, user ID and password (if required),
and then press OK for each option.

- For other selections, enter the user ID and the Password, and then press OK for each option.

If you have not imported a CA certificate into your machine, the machine will display the message [No
Verification].

• If you selected the [EAP-TLS] option, press a or b to select the Encryption Type [TKIP+AES] or [AES],
and then press OK.

When the machine displays a list of available Client Certificates, select the certificate you want.

Press a or b to select the Verification Method [No Verification], [CA] or [CA+Server ID], and
then press OK.

- If you selected the [CA+Server ID] option, enter the server ID and user ID, and then press OK for

each option.

- For other selections, enter the user ID, and then press OK.

If you have not imported a CA certificate into your machine, the machine will display the message [No
Verification].

11. To apply the settings, press a to select [Yes], and then press OK. To cancel, press b to select [No].

12. The machine will attempt to connect to the wireless device you have selected.

If your wireless device is connected successfully, the machine's LCD displays [Connected].

95