Brother HLJ6000DWZU1 User Manual

Online User's Guide

HL-J6000DW HL-J6100DW

Home > Table of Contents

Before You Use Your Brother Machine ............................................................................................... 1

Definitions of Notes ........................................................................................................................................ 2

Trademarks .................................................................................................................................................... 3

Important Note ............................................................................................................................................... 4

Introduction to Your Brother Machine................................................................................................. 5

Before Using Your Machine ........................................................................................................................... 6

Control Panel Overview ................................................................................................................................. 7

Touchscreen LCD Overview........................................................................................................................... 9

Settings Screen Overview ........................................................................................................................... 11

Navigate the Touchscreen............................................................................................................................ 13

Access Brother Utilities (Windows®) ............................................................................................................ 14

Uninstall the Brother Software and Drivers (Windows®) .................................................................... 15

USB / Ethernet Port Locations on Your Brother Machine ............................................................................ 16

Paper Handling.................................................................................................................................... 18

Load Paper................................................................................................................................................... 19

Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3 .......................................................... 20

Load Paper in the Multi-purpose Tray (MP Tray) ............................................................................... 37

Unprintable Area ................................................................................................................................ 42

Paper Settings.................................................................................................................................... 43

Acceptable Paper and Other Print Media........................................................................................... 49

Print ...................................................................................................................................................... 57

Print from Your Computer (Windows®) ........................................................................................................ 58

Print a Photo (Windows®)................................................................................................................... 59

Print a Document (Windows®)............................................................................................................ 60

Cancel a Print Job (Windows®) .......................................................................................................... 61

Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®).................................... 62

Print as a Poster (Windows®)............................................................................................................. 63

Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®) ................ 64

Print as a Booklet Automatically (Windows®)..................................................................................... 67

Secure Print (Windows®).................................................................................................................... 69

Print a Colour Document in Greyscale (Windows®) ........................................................................... 70

Prevent Smudged Printouts and Paper Jams (Windows®) ................................................................ 71

Use a Preset Print Profile (Windows®) ............................................................................................... 72

Change the Default Print Settings (Windows®) .................................................................................. 75

Print Settings (Windows®) .................................................................................................................. 76

Print from Your Computer (Mac) ..................................................................................................................81

Print a Photo (Mac) ............................................................................................................................ 82

Print a Document (Mac) ..................................................................................................................... 83

Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) .......................... 84

Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) ............................................. 85

Secure Print (Mac) ............................................................................................................................. 86

Print a Colour Document in Greyscale (Mac)..................................................................................... 87

Prevent Smudged Printouts and Paper Jams (Mac) .......................................................................... 88

Home > Table of Contents

Print Options (Mac) ............................................................................................................................ 89

Print Data Directly from a USB Flash Drive ................................................................................................. 95

Compatible USB Flash Drives............................................................................................................ 96

Print Photos Directly from a USB Flash Drive .................................................................................... 97

Print a PDF File Directly from a USB Flash Drive ............................................................................107

Network .............................................................................................................................................. 109

Configure Network Details Using the Control Panel .................................................................................. 110

Supported Basic Network Features ............................................................................................................111

Learn about Network Management Software and Utilities ......................................................................... 112

Additional Methods of Configuring Your Brother Machine for a Wireless Network .................................... 113

Before Configuring Your Brother Machine for a Wireless Network................................................... 114

Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected

Setup™ (WPS).................................................................................................................................. 115

Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected

Setup™ (WPS).................................................................................................................................. 116

Configure Your Machine for a Wireless Network When the SSID is Not Broadcast......................... 118

Configure Your Machine for an Enterprise Wireless Network .......................................................... 120

Use Wi-Fi Direct®............................................................................................................................. 122

Advanced Network Features......................................................................................................................131

Print the Network Configuration Report............................................................................................ 132

Synchronize Time with the SNTP Server Using Web Based Management ..................................... 133

Technical Information for Advanced Users................................................................................................. 136

Reset the Network Settings to Factory Default ................................................................................ 137

Print the WLAN Report..................................................................................................................... 138

Security .............................................................................................................................................. 141

Before Using Network Security Features ................................................................................................... 142

Secure Function Lock 3.0 .......................................................................................................................... 143

Before Using Secure Function Lock 3.0........................................................................................... 144

Configure Secure Function Lock 3.0 Using Web Based Management ............................................ 145

Configure Public Mode for Secure Function Lock 3.0 ...................................................................... 146

Additional Secure Function Lock 3.0 Features................................................................................. 147

Register a new IC Card Using Machine's Control Panel .................................................................. 148

Register an External IC Card Reader............................................................................................... 149

Use Active Directory® Authentication......................................................................................................... 150

Introduction to Active Directory® Authentication............................................................................... 151

Configure Active Directory® Authentication Using Web Based Management.................................. 152

Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory

Authentication) ................................................................................................................................. 153

Use LDAP Authentication........................................................................................................................... 154

Introduction to LDAP Authentication ................................................................................................ 155

Configure LDAP Authentication Using Web Based Management.................................................... 156

Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP

Authentication) ................................................................................................................................. 157

Manage Your Network Machine Securely Using SSL/TLS ........................................................................ 158

Certificates and Web Based Management....................................................................................... 159

Manage Your Network Machine Securely Using IPsec .............................................................................. 181

Introduction to IPsec......................................................................................................................... 182

Home > Table of Contents

Configure IPsec Using Web Based Management ............................................................................ 183

Configure an IPsec Address Template Using Web Based Management ......................................... 184

Configure an IPsec Template Using Web Based Management ....................................................... 186

Send an Email Securely.............................................................................................................................195

Configure Email Sending Using Web Based Management.............................................................. 196

Send an Email with User Authentication .......................................................................................... 197

Send an Email Securely Using SSL/TLS ......................................................................................... 198

Use IEEE 802.1x Authentication for a Wired or a Wireless Network ......................................................... 199

What Is IEEE 802.1x Authentication? .............................................................................................. 200

Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based

Management (Web Browser)............................................................................................................ 201

IEEE 802.1x Authentication Methods............................................................................................... 203

Mobile/Web Connect......................................................................................................................... 204

Brother Web Connect................................................................................................................................. 205

Brother Web Connect Overview....................................................................................................... 206

Online Services Used with Brother Web Connect............................................................................ 207

Conditions for Using Brother Web Connect...................................................................................... 209

Set Up Brother Web Connect........................................................................................................... 213

Download and Print Documents Using Brother Web Connect ......................................................... 220

Google Cloud Print.....................................................................................................................................222

Google Cloud Print Overview ........................................................................................................... 223

Before Using Google Cloud Print ..................................................................................................... 224

Print from Google Chrome™ or Chrome OS™................................................................................. 228

Print from Google Drive™ for Mobile ................................................................................................ 229

Print from Gmail™ Webmail Service for Mobile................................................................................230

AirPrint ....................................................................................................................................................... 231

AirPrint Overview.............................................................................................................................. 232

Before Using AirPrint (macOS) ........................................................................................................ 233

Print Using AirPrint ........................................................................................................................... 234

Mobile Printing for Windows®.................................................................................................................... 237

Mopria® Print Service................................................................................................................................. 238

Brother iPrint&Scan for Mobile Devices ..................................................................................................... 239

Near-Field Communication (NFC).............................................................................................................. 240

Brother iPrint&Scan for Windows® and Mac.................................................................................. 241

Brother iPrint&Scan Overview.................................................................................................................... 242

Troubleshooting................................................................................................................................ 243

Error and Maintenance Messages ............................................................................................................. 244

Error Messages When Using the Brother Web Connect Feature..................................................... 250

Printer Jam or Paper Jam .......................................................................................................................... 252

Paper is Jammed in the Front of the Machine.................................................................................. 253

Paper is Jammed in the Back of the Machine .................................................................................. 258

Remove Paper Scraps ..................................................................................................................... 263

If You Are Having Difficulty with Your Machine .......................................................................................... 264

Paper Handling and Printing Problems ............................................................................................ 265

Other Problems ................................................................................................................................271

Network Problems ............................................................................................................................ 272

iii

Home > Table of Contents

Google Cloud Print Problems........................................................................................................... 282

AirPrint Problems ............................................................................................................................. 283

Check the Machine Information ................................................................................................................. 284

Reset Your Brother Machine ...................................................................................................................... 285

Reset Functions Overview ............................................................................................................... 286

Routine Maintenance ........................................................................................................................ 287

Replace the Ink Cartridges......................................................................................................................... 288

Clean Your Brother Machine ...................................................................................................................... 291

Clean the Print Head from Your Brother Machine ............................................................................ 292

Clean the Print Head from Your Computer (Windows®)................................................................... 293

Clean the Print Head from Your Computer (Mac)............................................................................. 295

Clean the Machine's LCD.................................................................................................................296

Clean the Outside of the Machine .................................................................................................... 297

Clean the Machine's Printer Platen .................................................................................................. 299

Clean the Paper Feed Rollers .......................................................................................................... 300

Clean the Base Pad ......................................................................................................................... 302

Clean the Paper Pick-up Rollers ...................................................................................................... 304

Clean the Paper Pick-up Rollers for Paper Tray #2 and Tray #3 ..................................................... 306

Check Your Brother Machine .....................................................................................................................307

Check the Print Quality..................................................................................................................... 308

Check the Print Alignment from Your Brother Machine .................................................................... 310

Check the Print Alignment from Your Computer (Windows®) .......................................................... 311

Check the Print Alignment from Your Computer (Mac) .................................................................... 313

Check the Ink Volume (Page Gauge)............................................................................................... 314

Monitor Machine Status from Your Computer (Windows®) .............................................................. 316

Monitor Machine Status from Your Computer (Mac) ........................................................................ 321

Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 323

Change the Print Setting Options When Having Printing Problems........................................................... 324

Pack and Ship Your Brother Machine ........................................................................................................325

Machine Settings............................................................................................................................... 327

Change Machine Settings from the Control Panel ..................................................................................... 328

In the Event of Power Failure (Memory Storage) ............................................................................. 329

General Settings............................................................................................................................... 330

Print Reports .................................................................................................................................... 342

Settings and Features Tables...........................................................................................................345

Change Machine Settings from Your Computer......................................................................................... 354

Change Machine Settings Using Web Based Management ............................................................ 355

Appendix............................................................................................................................................ 359

Specifications ............................................................................................................................................. 360

Enter Text on Your Brother Machine ..........................................................................................................365

Information Regarding Recycled Paper ..................................................................................................... 366

Brother Numbers........................................................................................................................................367

Home > Before You Use Your Brother Machine

Before You Use Your Brother Machine

• Definitions of Notes

• Trademarks

• Important Note

Home > Before You Use Your Brother Machine > Definitions of Notes

Definitions of Notes

We use the following symbols and conventions throughout this User's Guide:

WARNING

CAUTION

IMPORTANT

NOTE

Bold Bold style identifies buttons on the machine's control panel or computer screen.

Italics Italicised style emphasises an important point or refers you to a related topic.

Courier New

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

NOTE specifies the operating environment, conditions for installation, or special conditions of use.

Tips icons indicate helpful hints and supplementary information.

Electrical Hazard icons alert you to possible electrical shock.

Courier New font identifies messages shown on the machine's LCD.

Related Information

• Before You Use Your Brother Machine

Home > Before You Use Your Brother Machine > Trademarks

Trademarks

Microsoft, Windows, Windows Server, Internet Explorer, OneNote, Active Directory and Microsoft Edge are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Apple, App Store, Mac, Safari, iPad, iPhone, iPod touch and macOS are trademarks of Apple Inc., registered in the United States and other countries.

AirPrint and the AirPrint logo are trademarks of Apple Inc., registered in the U.S. and other countries.

Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.

WPA™, WPA2™, Wi-Fi Protected Setup™ and Wi-Fi Protected Setup™ logo are trademarks of Wi-Fi Alliance®.

Android, Gmail, Google Cloud Print, Google Drive, Google Play, Google Chrome and Chrome OS are trademarks of Google LLC.

Mozilla and Firefox are registered trademarks of the Mozilla Foundation.

The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. and related companies is under license. Other trademarks and trade names are those of their respective owners.

Intel is a trademark of Intel Corporation in the U.S. and/or other countries.

Evernote and the Evernote Elephant logo are trademarks of Evernote Corporation and used under a license.

Mopria® and the Mopria® logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

Related Information

• Before You Use Your Brother Machine

Home > Before You Use Your Brother Machine > Important Note

Important Note

• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.

• Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education and Windows® 10 Enterprise.

• Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.

• In this User's Guide, the LCD messages of the HL-J6000DW are used unless otherwise specified.

• In this User's Guide, the illustrations of the HL-J6000DW are used unless otherwise specified.

• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.

• Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.12.x. Screens on your computer may vary depending on your operating system.

• The contents of this guide and the specifications of this product are subject to change without notice.

Related Information

• Before You Use Your Brother Machine

Home > Introduction to Your Brother Machine

Introduction to Your Brother Machine

• Before Using Your Machine

• Control Panel Overview

• Touchscreen LCD Overview

• Settings Screen Overview

• Navigate the Touchscreen

•

Access Brother Utilities (Windows®)

• USB / Ethernet Port Locations on Your Brother Machine

Home > Introduction to Your Brother Machine > Before Using Your Machine

Before Using Your Machine

Before attempting any printing operation, confirm the following:

• Make sure you have installed the printer driver.

• For USB or network cable users: Make sure the interface cable is physically secure.

Selecting the correct type of paper

For high quality printing, it is important to select the correct type of paper. Be sure to read the information about acceptable paper before buying paper, and to determine the printable area depending on the settings in the printer driver.

Firewall (Windows®)

If your computer is protected by a firewall and you are unable to network print, you may need to configure the firewall settings. If you are using the Windows® Firewall and you installed the drivers using the steps in the

installer, the necessary firewall settings have been already set. If you are using any other personal firewall software, see the User's Guide for your software or contact the software manufacturer.

Related Information

• Introduction to Your Brother Machine

Home > Introduction to Your Brother Machine > Control Panel Overview

Control Panel Overview

1. NFC (Near Field Communication) symbol

You can use card authentication by touching the IC card to the NFC symbol on the control panel.

If your Android™ device supports the NFC feature, you can print from your device in the same way.

2. Touchscreen Liquid Crystal Display (LCD)

Access menus and options by pressing them on the touchscreen.

3. Menu buttons

(Back)

Press to go back to the previous menu.

(Home)

Press to return to the Home screen.

(Cancel)

Press to cancel an operation.

4. LED Power Indicator

The LED lights up depending on the machine’s power status.

When the machine is in Sleep Mode, the LED blinks.

Power On/Off

Press

Press and hold down to turn the machine off. The touchscreen displays [Shutting Down] and stays

on for a few seconds before turning itself off.

If you turn the machine off using

prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times.

to turn the machine on.

, it will still clean the print head periodically to maintain print quality. To

Related Information

• Introduction to Your Brother Machine

Related Topics:

• Near-Field Communication (NFC)

Home > Introduction to Your Brother Machine > Touchscreen LCD Overview

Touchscreen LCD Overview

From the Home screen, you can access the Wi-Fi® setup, Functions, Settings, and Ink screens.

Home Screen

This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your machine is ready for the next command.

1. Wireless Status

Each icon in the following table shows the wireless network status:

Your machine is not connected to the wireless access point/router.

Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide.

The wireless network is connected.

A three-level indicator in the Home screen displays the current wireless signal strength.

The wireless access point/router cannot be detected.

The wireless setting is disabled.

You can configure wireless settings by pressing the Wireless Status button.

2. [Functions]

Press to access the [Functions] menu.

[Secure Print] / [Web] / [USB] / [Download Software]

3. [Settings]

Press to access the [Settings] menu.

4. [Ink]

Press to access the [Ink] menu.

5. Quiet Mode

This icon appears when the [Quiet Mode] setting is set to [On].

The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.

6. Information icon

New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On].

(Internet connection is needed, and data rates may apply.)

Press to view the details.

7. Warning icon

The warning icon appears when there is an error or maintenance message; press to view the

details, and then press to return to the Home screen.

Related Information

• Introduction to Your Brother Machine

Related Topics:

• Reduce Printing Noise

• Check the Ink Volume (Page Gauge)

• Settings Screen Overview

• Error and Maintenance Messages

Home > Introduction to Your Brother Machine > Settings Screen Overview

Settings Screen Overview

The touchscreen shows the machine's status when you press [Settings].

Use the Settings menu to access all of your Brother machine's settings.

1. [Maintenance]

Press to access the following menus:

• [Improve Print Quality]

• [Print Head Cleaning]

• [Remove Paper Scraps]

• [Ink Volume]

• [Ink Cartridge Model]

• [Print Setting Options]

2. [Quiet Mode]

Displays the Quiet Mode setting.

Press to access the [Quiet Mode] menu.

When this menu is set to [On],

3. [Beep]

Adjust the beeper volume.

4. [Date & Time]

Displays the date and time.

Press to access the [Date & Time] menu.

5. [Wi-Fi]

Press to set up a wireless network connection.

If you are using a wireless connection, a three-level indicator on the screen displays the current wireless

signal strength.

6. [Tray Setting]

Press to access the [Tray Setting] menu.

Use options in the Tray setting menu to change the paper size and type.

7. [All Settings]

Press to access a menu of all of your machine's settings.

is displayed on the Home screen.

Related Information

• Introduction to Your Brother Machine

Related Topics:

• Touchscreen LCD Overview

• Check the Ink Volume (Page Gauge)

Home > Introduction to Your Brother Machine > Navigate the Touchscreen

Navigate the Touchscreen

Press your finger on the LCD to operate it. To display and access all the options, press d c or a b on the LCD to scroll through them.

NOTE

• This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.

Related Information

• Introduction to Your Brother Machine

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)

Access Brother Utilities (Windows®)

Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on

your computer.

1. Do one of the following:

• Windows® 7

Click

• Windows® 8

Tap or click (Brother Utilities) either on the Start screen or the desktop.

• Windows® 8.1

Move your mouse to the lower left corner of the Start screen and click

device, swipe up from the bottom of the Start screen to bring up the Apps screen).

When the Apps screen appears, tap or click (Brother Utilities).

• Windows® 10

Click

2. Select your machine.

(Start) > All Programs > Brother > Brother Utilities.

> Brother > Brother Utilities.

(if using a touch-based

3. Select the operation you want to use.

Related Information

• Introduction to Your Brother Machine

• Uninstall the Brother Software and Drivers (Windows®)

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother

Software and Drivers (Windows®)

Uninstall the Brother Software and Drivers (Windows®)

1. Do one of the following:

• Windows® 7

Click (Start) > All Programs > Brother > Brother Utilities.

• Windows® 8

Tap or click

• Windows® 8.1

Move your mouse to the lower left corner of the Start screen and click

device, swipe up from the bottom of the Start screen to bring up the Apps screen).

When the Apps screen appears, tap or click (Brother Utilities).

• Windows® 10

Click

2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall.

Follow the instructions in the dialog box to uninstall the software and drivers.

> Brother > Brother Utilities.

(Brother Utilities) either on the Start screen or the desktop.

(if using a touch-based

Related Information

• Access Brother Utilities (Windows®)

Home > Introduction to Your Brother Machine > USB / Ethernet Port Locations on Your Brother Machine

USB / Ethernet Port Locations on Your Brother Machine

The USB and Ethernet ports are located inside the machine.

• When connecting the USB or Ethernet cable, follow the instructions in the installation process.

• To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at

1. Place both hands under the plastic tabs on both sides of the machine to lift the top cover (1) into the open position.

support.brother.com.

2. Locate the correct port (based on the cable you are using) inside the machine as shown.

Carefully guide the cable through the cable channel and out the back of the machine.

3. Gently close the top cover using both hands.

Related Information

• Introduction to Your Brother Machine

Home > Paper Handling

Paper Handling

• Load Paper

Home > Paper Handling > Load Paper

Load Paper

• Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3

• Load Paper in the Multi-purpose Tray (MP Tray)

• Unprintable Area

• Paper Settings

• Acceptable Paper and Other Print Media

• Error and Maintenance Messages

• Paper Handling and Printing Problems

Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3

Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3

• Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray

• Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3

• Load Photo Paper in Paper Tray #1

• Load Envelopes in Paper Tray #1

Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray

#3 > Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3

Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3

• If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.

• When you load a different paper size in the tray, you must change the Paper Size setting in the machine or the paper size setting on your computer.

Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver.

• You can use only plain paper in Tray #2. (HL-J6000DW)

• You can use only plain paper in Tray #2 and Tray #3. (HL-J6100DW)

These instructions describe how to load paper in Tray #1.

• (HL-J6000DW) The steps for Tray #2 are very similar.

• (HL-J6100DW) The steps for Tray #2 and Tray #3 are very similar.

1. If the paper support flap (1) is open, close it, and then close the paper support (2).

2. Pull the paper tray completely out of the machine as shown by the arrow.

When you load paper in Tray #2 or Tray #3 (HL-J6100DW), remove the tray top cover (1).

3. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.

Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using.

If you load Executive size paper, lift up the stopper (4).

4. Fan the stack of paper well to avoid paper jams and misfeeds.

Always make sure the paper is not curled or wrinkled.

5. Gently load paper in the paper tray with the printing surface face down.

Landscape orientation

IMPORTANT

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.

6. Make sure the paper length guide (1) touches the edges of the paper.

7. Gently adjust the paper width guides (1) to fit the paper.

Make sure the paper guides touch the edges of the paper.

8. Make sure the paper is flat in the tray and below the maximum paper mark (1).

Overfilling the paper tray may cause paper jams.

When you load paper in Tray #2 or Tray #3 (HL-J6100DW), replace the tray top cover.

9. Slowly push the paper tray completely into the machine.

IMPORTANT

DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems.

10. Pull out the paper support until it locks into place.

11. Change the paper size setting in the machine's menu, if needed.

Related Information

• Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3

Related Topics:

• Change the Check Paper Size Setting

• Choose the Right Print Media

• Change the Paper Size and Paper Type

+ 343 hidden pages

Brother HLJ6000DWZU1 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Before You Use Your Brother Machine

Definitions of Notes

Trademarks

Important Note

Introduction to Your Brother Machine

Before Using Your Machine

Control Panel Overview

Touchscreen LCD Overview

Settings Screen Overview

Navigate the Touchscreen

Access Brother Utilities (Windows®)

Uninstall the Brother Software and Drivers (Windows®)

USB / Ethernet Port Locations on Your Brother Machine

Paper Handling

Load Paper

Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3

Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3