This product has been granted a Pan-European Approval via KCS in the Netherlands. It
is designed to interwork with the basic network functions for facsimile and telephony in
most European countries. However, since there are still network differences between
countries, other features such as caller ID, will only work in the specific country for
which this product was produced.
If you experience any difficulties when connecting this product, please contact your
nearest Brother Office or supplier, as detailed in the warranty documentation for this
product.
(This declaration applies to models that are marked as CE 0560X.)
APPROVED FOR CONNECTION TO TELECOMMUNICATIONS SYSTEMS SPECIFIED IN THE INSTRUCTIONS FOR USE SUBJECT TO THE CONDITIONS SET
OUT THEREIN.
APPROVAL CERTIFICATE NUMBER : 608364 (MFC-925)
608363 (FAX-930)
650121 (FAX-940 E-mail)
IMPORTANT SAFETY WARNING
MAIN APPARATUS PORT (modular socket on “T” - shaped line cord connector
for EXTENSION TELEPHONE or ANSWERING MACHINE)
Please ensure that any external device connected into the equipment’s external device socket
meets the isolation and other safety requirements of BS6301, EN41003 or EN60950 (including Amendment 2). BABT approval of such external devices indicates compliance with one
of these safety standards.
STATUTORY STATEMENTS
Your Brother fax machine (the “series apparatus”) may be used in conjunction with additional
apparatus (the “main apparatus”) supplied separately, such as telephones and/or an answering
machine. The total REN must not in any case exceed 4; for an explanation of REN see
chap. 1.
No additional series apparatus may be connected between the incoming line and the equipment.
The voltage drop at 40mA introduced by the equipment and the PSTN is 0.5V.
In case additional devices are connected downstream of your equipment, difficulties may occasionally be experienced when making calls from such downstream devices. These difficulties
may include:
(a) Difficulty in making calls.
(b) Problems in conversation being experienced by both parties to a call.
THIS EQUIPMENT IS NOT DESIGNED FOR MAKING
TELEPHONY CALLS WHEN THE POWER FAILS.
ALTERNATIVE ARRANGEMENTS SHOULD BE
MADE FOR ACCESS TO EMERGENCY SERVICES.
Table of Contents
2
3
i
Introduction
1
Installation
On-Screen
Programming
Using This Manual................................................................................. 1
National and European laws state that only approved apparatus may be connected to
lines provided by Public T elecommunications Operators (PTOs). In the case of analogue
Group 3 fax machines such as your Brother fax, this usually implies compliance with
national technical requirements, and an approval certificate issued by the national
authorities in the country of original sale/import by Brother.
Any marking or certification of your fax machine to harmonised European “CE Mark”
requirements for EMC (Electromagnetic Compatibility), and for user safety according
to the European LVD (Low Voltage Directive), ARE NOT indicative of approval for
connection to public telecommunications lines in a country other than that in which the
equipment is approved.
Brother advises that this product will not function correctly in a country other than that
in which it was originally offered for sale, and does not offer any warranty in the event
that this product is used on public telecommunication lines in a country other than that
in which it is approved.
Brother further advises that any use of this equipment in such other countries contravenes
national and European laws and in so using, the user renders himself or herself liable to
prosecution and possible forfeiture of equipment according to local regulations.
CHAPTER ONE
Introduction
1
Using This Manual
Thank you for purchasing a Brother fax machine (FAX) or multifunction
center (MFC).
1
This machine has been designed to be simple to use, with LCD screen
prompts to guide you through functions. However, you can use your
machine to its fullest potential by taking a few minutes to read this
manual.
Additionally, your machine has a Help Key. Press Help/Memory to
print a list of basic operational steps and functions.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents.
You will be able to find information about a specific feature or function
by checking the Index at the back of this manual. Also, throughout this
manual, you’ll see special symbols alerting you to important
information, cross-references, and warnings. Illustrations of some screen
displays also help you choose the correct key-presses.
2
CHAPTER ONE
Symbols Used In This Man ual
Note or additional information.
The machine would be damaged or would not work
correctly if this is not observed.
Warning. Damage can result if this is not observed.
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little
mysterious. You’ll soon get used to the unusual fax tones on your phone
line, and be able to send and receive faxes easily.
Fax Tones and Handshake
When someone is sending a fax, the fax machine sends fax calling tones,
(CNG tones)—soft, beeps at 4-second intervals. You’ll hear them when
you dial and press Start, and they continue for about 40 seconds after
dialling. During that time, the sending machine must begin the
“handshake” with the receiving machine. Each time you use automatic
procedures to send a fax, you are sending CNG tones over the phone
line. You’ll soon learn to listen for these soft beeps each time you answer
a phone on your fax line, so you can know if you are receiving a fax
message.
The receiving fax responds with fax receiving tones—loud, chirping
sounds. A receiving fax chirps for about 40 seconds over the phone line,
and the screen displays RECEIVE. If your fax machine is set to the
FAX ONLY Mode, it will answer every call automatically with fax
receiving tones. Even if the other party hangs up, your fax machine
continues to send the “chirps” for about 40 seconds, and the screen
continues to display RECEIVE. To cancel the receiving mode, press
Stop.
INTRODUCTION
When your fax machine is in FAX/TEL (F/T) mode, it answers with a
short beep. After this beep, the fax machine listens for CNG tones, and,
if heard, it will respond with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG
tones and the receiving machines “chirps” overlap. This must be for at
least 2 to 4 seconds, so the fax machines can understand how each is
sending and receiving the fax. The handshake cannot begin until the call
is answered, and the CNG tones only last for about 40 seconds after the
number is dialled. Therefore, it’s important for the receiving machine to
answer the call in as few rings as possible.
When you have an external telephone answering device (T AD) on your fax
line, your TAD will determine the number of rings before the call is
answered. Pay special attention to the directions in the Installation chapter
for connecting a TAD to your fax machine.
ECM (Error Correction Mode)
3
The Error Correction Mode (ECM) is a way for the fax machine to check
the integrity of a fax transmission while it is in progress. ECM
transmissions are possible only between machines that both have the
ECM feature. If they do, you may send and receive fax messages that are
continuously checked for their integrity.
Sufficient memory must be available in your machine for this feature to
work.
4
CHAPTER ONE
F AX-920 Contr ol Panel Overview
(MFC-925 panel keys are same as FAX-920)
ModeSet
1
Verify / Mute
R
2
Redial / Pause
3
Tel
4
1
GHI
4
PQRS
7
ABCDEF
23
JKL
56
TUVWXYZ
89
0
56
1
Verify/Mute
Lets you put calls on hold. Also, use this
key to print the Transmission Verification
Report for your last transmission.
2
R
Use this key to gain access to an outside
line and/or to recall the operator or transfer
a call to another extension when it is
connected to a PABX.
3
Redial/Pause
Redials the last number called. Also inserts
a pause in autodial numbers.
4
Tel
Use to shuttle the line between handset
and monitor speaker.
Resolution
MNO
Tone
PLAIN PAPER FACSIMILE
Menu
Shift
Sort
7
5
Super Tel-Index
2134
1091112
5768
13151416
8
Dial Pad
FAX-92O
Help/Memory
StartStopCopy
9
Dials phone and fax numbers, and can be
used as a keyboard for entering
information into the fax machine.
6
Tone
Lets you switch the dialling type during a
telephone call from PULSE to TONE.
7
Copy
Makes a copy.
8
Stop
Stops a fax, cancels an operation, or exits
from function menu mode.
9
Start
Starts an operation, such as sending a fax.
10
Sort
Use this key when you want multiple
copies of a multiple page original copied
in order.
10
INTRODUCTION
5
19 181720
ModeSet
Verify / Mute
R
Redial / Pause
Tel
1
GHI
4
PQRS
7
ABCDEF
23
JKL
56
TUVWXYZ
89
0
11
Quick-Dial Keys
These 8 keys can be used in three different
ways: By just pressing each key you can
access previously stored One Touch
dialling numbers 1 to 8. By pressing a
Quick-Dial key while holding the shift key
down you can access One Touch dialling
numbers 9 to 16. Finally , Quick-Dial keys
1 to 4 (the top row) are also used in
conjunction with the Super Tel-Index key.
12
Shift
Hold this down while pressing a QuickDial key to access One Touch dialling
numbers 9 through 16.
13
Help/Memory
Prints a quick reference Help List. Also,
lets you take advantage of memory
transmission.
14
Super Tel-Index
Lets you look up names and numbers
stored in the Super Tel-Index dialling
memory .
16
Resolution
MNO
Tone
14
PLAIN PAPER FACSIMILE
Super Tel-Index
2134
1091112
5768
13151416
FAX-92O
Help/Memory
StartStopCopy
15
15
Menu
Shift
Sort
Menu
Lets you access the function menu and
programming mode.
16
Resolution
Sets the resolution when you send a fax or
make a copy .
17
Mode
Use to select how the fax machine will
handle incoming calls.
18
Set
Stores a function setting into the fax
machine.
19
Liquid Crystal Display
The LCD displays messages to help you
set up and operate your fax machine.
20
Z (Left Arrow) X (Right Arrow)
(Volume)
Moves the LCD cursor to the left or right.
Adjust speaker and ring volume.
13
12
11
6
CHAPTER ONE
F AX-930 (and FAX-940 E-mail)
Control P anel Overview
FAX-93O
ModeSet
1
2
MIC
Verify / Mute
R
3
4
Redial / Pause
5
Speaker Phone
ABCDEF
1
23
GHI
JKL
4756
PQRS
TUVWXYZ
89
0
RWD
761386
1
MIC (Microphone)
Picks up your voice when you speak to
another party using Speaker Phone.
2
Verify/Mute
Lets you put calls on hold. Also, use this
key to print the Transmission Verification
Report for your last transmission.
3
R
Use this key to gain access to an outside
line and/or to recall the operator or transfer
a call to another extension when it is
connected to a PABX.
4
Redial/Pause
Redials the last number called. Also inserts
a pause in autodial numbers.
5
Speaker Phone
Lets you speak to the person at the other
end and dial telephone and fax numbers
without lifting the handset.
6
RWD( ) FWD(#)
Use to repeat or skip to the next voice
message during playback.
7
Dial Pad
Dials phone and fax numbers, and can be
used as a keyboard for entering
information into the fax machine.
MNO
FWD
Resolution
Tone
DIGITAL TAD
PlayRecord Erase
Menu
Shift
Sort
9
8
Super Tel-Index
2134
1091112
5768
13151416
10
Help/Memory
StartStopCopy
11
Tone
Lets you switch the dialling type during a
telephone call from PULSE to TONE.
9
Copy
Makes a copy.
10
Stop
Stops a fax, cancels an operation, or exits
from function menu mode.
11
Start
Starts an operation, such as sending a fax.
12
Sort (For FAX-930 only)
Use this key when you want multiple
copies of a multiple page original copied
in order.
13
Quick-Dial Keys
These 8 keys can be used in three different
ways: By just pressing each key you can
access previously stored One Touch
dialling numbers 1 to 8. By pressing a
Quick-Dial key while holding the shift key
down you can access One Touch dialling
numbers 9 to 16. Finally , Quick-Dial keys
1 to 4 (the top row) are also used in
conjunction with the Super Tel-Index key.
12
INTRODUCTION
* FAX-940 E-mail panel keys are almost same as FAX-930. Please refer to
FAX+E-MAIL GUIDE BOOK for the exact control panel.
7
26 252427
FAX-93O
ModeSet
MIC
Verify / Mute
R
1
GHI
ABCDEF
23
JKL
4756
PQRS
Redial / Pause
TUVWXYZ
89
Speaker Phone
0
RWD
14
Shift
Hold this down while pressing a QuickDial key to access One Touch dialling
numbers 9 through 16.
15
Help/Memory
Prints a quick reference Help List. Also,
lets you take advantage of memory
transmission.
16
DIGIT AL T AD
Lets you activate Message Manager.
17
Super Tel-Index
Lets you look up names and numbers
stored in Super Tel-Index dialling memory.
18
Play
Lets you listen to voice messages and
outgoing messages, and print fax messages
stored in memory.
19
Message Indicator Light
Reminds you that you have voice or fax
messages in the memory.
20
Erase
Lets you delete voice messages, fax
messages or all messages.
MNO
FWD
23
Resolution
Tone
22
Menu
Shift
Sort
21
19 18202117 16
DIGITAL TAD
PlayRecord Erase
Super Tel-Index
2134
1091112
5768
13151416
Help/Memory
StartStopCopy
Record
Lets you record Outgoing Message
(OGM), memos and telephone calls, and
store information for Message Manager
Plus features.
22
Menu
Lets you access the function menu and
programming mode.
23
Resolution
Sets the resolution when you send a fax or
make a copy .
24
Mode
Use to select how the fax machine will
handle incoming calls.
25
Set
Stores a function setting into the fax
machine.
26
Liquid Crystal Display
The LCD displays messages to help you
set up and operate your fax machine.
27
ZZ
Z (Left Arrow)
ZZ
(Volume)
XX
X (Right Arrow)
XX
Moves the LCD cursor to the left or right.
Adjust speaker and ring volume.
15
14
8
CHAPTER ONE
2
CHAPTER TWO
n
Installatio
Packing List
Make sure you have the following items:
Document
Support
(Example for U.K.)
Telephone
Line Cord
Paper
Support
Paper Wire
Extension
9
Telephone
Handset
Handset
Curled Cord
Multi-Function
Link CD ROM*
FAX-940 E-mail
Keyboard**
Cable &
PC I/F Box*
Owner’s
Manual
Starter
Printing
Cartridge
(up to 90 pages)
FAX+E-Mail
Guide Book**
Quick Start Guide
for Multi-Function
* ·······Only for MFC-925
** ·····Only for
Whenever you transport the machine, use the packing materials that
came with your machine and pack the machine correctly.
Link Pro for Fax*
FAX-940 E-mail
10
CHAPTER TWO
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a
place that is free of vibration and shocks. Locate the machine near a
telephone jack and a standard, grounded power outlet.
Avoid placing your machine in a high-traffic area. Do not place near
heaters, air conditioners, water, chemicals or refrigerators. Do not expose
the machine to direct sunlight, excessive heat, moisture or dust. Do not
connect your machine to electrical outlets controlled by wall switches or
automatic timers. Disruption of power can wipe out information in the
unit’s memory. Do not connect your machine to electrical outlets on the
same circuit as large appliances or other equipment that might disrupt the
power supply . Avoid interference sources, such as speakers or the base
units of cordless phones.
Caution
Never install telephone wiring during a thunder storm.
1
We recommend that this product be used with a surge protection
2
device to protect the product against lightning.
Never install a telephone jack in a wet location unless the jack is
3
specifically designed for a wet location.
Never touch telephone wires or terminals that are not insulated
4
unless the telephone line has been disconnected at the network
interface.
Use caution when installing or modifying telephone lines.
5
Avoid using a telephone (other than a cordless type) during an
6
electrical storm. There may be a remote risk of electric shock from
lightning.
Do not use the telephone to report a gas leak in the vicinity of the
7
leak.
For PLUGGABLE EQUIPMENT, the socket should be located near
8
the equipment and should be easily accessible.
Legal and safety requirements
Telecommunication Authorities (P.T.T.s) require that this product is
manufactured specifically for the country into which it is originally
imported for sale by Brother.
Brother advises that this product may not function correctly and does not
offer any warranty should this product be used on any other public
exchange equipment other than that of the original country of sale.
Brother also advises that any use of this equipment in other countries
may render the user to prosecution according to local regulations.
Assembly
Attach the Document Support
INSTALLATION
11
Attach the document support into the opening as shown in the illustration
below.
Document
Support
12
CHAPTER TWO
Attach the Paper Wire Extension and Paper
Support
Attach the paper wire extension.
1
Paper Wire
Extension
Insert the paper support to the depth shown, then pull it out until you
2
feel it click into place.
Paper
Support
Install the Printing Cartridge
Open the front cover.
1
Front Cover
INSTALLATION
13
Open the top cover, pressing the blue lever on both sides of the top
2
cover.
Blue Lever
Top Cover
14
CHAPTER TWO
Remove the stopper from the printing cartridge.
3
Turn the black spool on the right clock wise to tighten the ribbon as
4
shown.
Stopper
Indented Arrow
Black Spool
Install the printing cartridge by inserting the indented first and
5
placing the cartridge into its four holders.
Push down on both sides of the top cover to close securely.
6
Close the front cover.
7
The starter cartridge prints approximately 90 pages.
INSTALLATION
Load Paper
The paper cassette can hold about 100 sheets of paper.
Open the paper cover.
1
Place up to 100 sheets of paper in the cover. Do not allow the level of
2
paper to pass the maximum paper line on the paper guides.
Close the paper cover.
Connect the curled handset cord to the bottom of the handset and to the
side of the machine.
(Example for U.K.)
2
– 90 g/m
2
16
CHAPTER TWO
Connect the Po wer Cord
When you connect the power, the screen displays 01/01 00:00 FAX.
NOTICE:
1) This fax must be earthed using a 3-pin plug.
2) Since the machine is earthed through the power outlet, you can
protect yourself from potentially hazardous electrical conditions on
the telephone network by keeping the power to your machine on
when you connect it to a telephone line. Similarly, you can protect
yourself when you want to move your machine, by disconnecting the
telephone line first, and then the power cord.
3) Lightning and power surges can damage this product! We
recommend that you use a quality surge protection device on the AC
power line as well as on the telephone line, or unplug the lines during
a lightning storm.
IMPORTANT:
If you need to remove the moulded mains plug in order to
fit an appropriate type, you must discard the moulded plug
immediately having cut it off, in order that it is not
inadvertently inserted into a live socket, thus presenting a
shock hazard. The wires in the mains lead of this
appliance are coloured in accordance with the following
code.
As the wires in the mains lead of this apparatus may not
correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
The wire which is coloured green-and-yellow must be
connected to the terminal in the plug which is marked by
the letter “E” or by the safety earth symbol
green or green-and-yellow.
The wire which is coloured blue must be connected to the
terminal which is marked with the letter “N” or coloured
black.
The wire which is coloured brown must be connected to
the terminal which is marked with the letter “L” or coloured
red.
Green-and-yellow : Earth
Blue: Neutral
Brown: Live
or coloured
Connect the T elephone Line
Connect one end of the telephone line cord to the jack labelled LINE on
the left side of the machine. Connect the other end to a wall jack.
INSTALLATION
IMPORTANT:
The PC interface is a SELV (Safety Extra Low Voltage) port
as defined in EN41003. It must only be connected with a
SELV circuit; only the MFL Pro for Fax cable kit (available
in an option pack), satisfies this requirement.
Multi-Line Connections (P ABXs)
Most offices use a central telephone system. While it is often relatively
simple to connect the machine to a key system or a PABX (Private
Automatic Branch Exchange), we suggest that you contact the company
that installed your telephone system and ask them to connect the machine
for you. It is advisable to have a separate line for the machine. You can
then leave the machine in F AX ONLY Mode to receive faxes any time of
day or night.
If the machine is to be connected to a multi-line system, ask your
installer to connect the unit to the last line on the system. This prevents
the unit from being activated each time a telephone call is received.
17
If you are installing the machine to work with a PABX:
It is not guaranteed that the unit will operate correctly under all
1
circumstances with a PABX. Any cases of difficulty should be
reported first to the company that handles your PABX.
If all incoming calls will be answered by a switchboard operator, it is
2
recommended that the Answer Mode be set to MANUAL. All
incoming calls should initially be regarded as telephone calls.
The unit may be used with either pulse or tone dialling telephone
3
service.
Ringer Equivalence Number (REN)
This equipment has a REN value of 1. A BT line has a “bell ringing”
capacity, or REN, of 4. This means that adding downstream-connected
extension telephones and/or extension bells to a total REN of greater
than 4 may cause a reduction in the bell volume. In extreme cases, it
may cause the auto-answer facility of the machine to fail.
Therefore, up to three additional extension telephones (each assuming a
REN of 1), may be connected downstream of your machine. For an
explanation of “downstream connection, read “Using extension
telephones” which follows.
Unless otherwise marked, a telephone provided by BT may be assumed
to have a REN value of 1.
18
CHAPTER TWO
Using Extension T elephones
It may be that your premises are already wired with parallel extension
telephones, or you intend to add extension telephones to your line, in
addition to your machine. While the simplest arrangement is
straightforward parallel connection, there are some reasons as to why this
arrangement will cause unsatisfactory service, the most obvious of which
is inadvertent interruption of a facsimile transmission by someone
picking up an extension telephone in order to make an outgoing call.
Additionally , remote activation may not operate reliably in such a simple
configuration.
This machine may also be set to make a delayed transmission (i.e. a
transmission at a pre-set time). This pre-set job may coincide with
someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange
modification of your extension wiring circuit, such that extension devices
are connected “downstream” of your machine, in a master/slave
configuration. In such a configuration, this machine can always detect
whether a telephone is in use, thus it will not attempt to seize the line
during that time. This is known as “telephone off-hook detection.”
The inadvisable configuration is shown in figure 1 below , and the
recommended master/slave configuration is shown in figure 2.
This new connection configuration can be arranged by your contacting
BT, Kingston upon Hull Telecommunications, your PABX maintainer or
a qualified telephone installation company as appropriate. Simply
explained, the extension telephone circuit should be terminated on a
normal modular plug (BT 431A style), which in turn should be inserted
into the modular socket of the white “T”-shaped connector provided as
part of the line cord assembly.
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
FAX
INADVISABLE CONNECTION OF EXTENSION SOCKETS
EXTENSION
SOCKET
RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 1.
DISCONNECT
EXTENSION
SOCKET
Fig. 2.
MASTER
SOCKET
FAX
FAX MACHINE MUST BE PLUGGED
INTO MASTER SOCKET
INCOMING
LINE
(Example
for U.K.)
INSTALLATION
Connecting an External T elephone
Answering Device (TAD)
Connections
You may connect an external TAD to your machine, as shown below .
1
TADTAD
19
Set the number of rings to one or two on your external TAD. (The fax
2
machine’s Ring Delay setting does not apply.)
Record the outgoing message on your external TAD (see below).
3
Set the external TAD to answer calls.
4
Set MESSAGE STORE (Function menu 8-1) to V OICE:EXT.
5
(Only for FAX-930 and FAX-940 E-mail)
Set the Answer Mode to TAD:ANSWER MACH. (Only for FAX-
6
920 and MFC-925)
On the FAX-930 and FAX-940 E-mail, set the Answer Mode to
TAD:MSG MGR.
Do not connect a TAD elsewhere on the same phone line––your machine
and TAD will both try to control the line.
Outgoing Message (OGM) of External TAD
Timing is important in recording this message.
Record four seconds of silence at the beginning of your message.
1
(This allows your machine time to listen for the fax CNG tones of
automatic transmissions before they stop.)
Try to record the shortest possible message on your telephone
2
answering device (ideally less than 10 seconds).
20
CHAPTER TWO
End your message by giving your Remote Activation Code for
3
people sending manual faxes. For example:
“After the beep, leave a message or send a fax manually by pressing
51.”
Please note that some faxes that are sent manually cannot be received
automatically because some fax machines do not send a fax tone in
manual mode. In these cases you must inform callers that they must enter
the remote activation code to send a fax.
Sequence of External TAD Reception
When you leave your machine set in TAD mode, all calls will be
answered by the externally connected telephone answering device, and
fax calls will be received automatically provided they come from a
machine which sends standard CalliNG tone (CNG).
Incoming Call
Fax reception is
automatically
activated by
fax tone.
The fax message
is received on
paper.
Auto dial
fax call
The call is picked up
by the TAD.
(Recommended short
TAD ring delay such
as 1 or 2 rings.)
The external TAD
outgoing message
begins (recommended
length of 10 seconds
or less).
Voice call
The caller leaves a
voice message on the
external TAD.
The caller must press
Manual
fax call
The caller can also
send a fax message
after the voice message.
Start or enter your
remote activation
code to activate the
machine and press
Start.
The fax message is
received on paper.
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