Brother FAX-2920, FAX-2820 User's Guide

USER’S GUIDE
FAX-2820 FAX-2920 MFC-7220 MFC-7225N
Version C
If you need to call Customer Service
Please complete the following information for future reference:
MFC-7225N (Circle your model number)
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number can be displayed on the LCD screen
(Menu/Set, 4, 1 (FAX-2820, FAX-2920 and MFC-7220) or Menu/Set, 6, 1 (MFC-7225N)). Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your
product should you lose your receipt; and may support an insurance claim by you in the event of
product loss covered by insurance.
©1996-2005 Brother Industries, Ltd.
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i

Safety precautions

We use the following icons throughout this User’s Guide.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.
Improper Setup icons alerts you to devices and operations that are not compatible with the machine.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

To use the machine safely

Please keep these instructions for later reference and read them before attempting any maintenance.
Note
(For FAX-2820 and MFC-7220) If there are faxes in the machine's memory, you need to print them or save them before you turn off the power and unplug the machine. (To print the faxes in the memory, see Printing a fax from the memory on page 4-4. To save the faxes in memory, see Forwarding faxes to another fax machine on page 11-5.)
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
Do not handle the plug with wet hands. Doing this might cause an electrical shock.
ii
WARNING
After you use the machine, some internal parts are extremely HOT!
To prevent injures, be careful not to put your fingers in the area shown in the illustration.
The fuser unit is marked with a caution label. Please do not remove or damage the label.
Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must disconnect the power cord from the electrical socket to shut off the power completely.
Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
DO NOT use flammable substances near the machine. Doing this might cause a fire or electrical shock.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
iii

Quick Reference Guide

Sending Faxes

Automatic Transmission
If it is not illuminated in green, press
1
(Fax).
Load your document.
2
Enter the fax number using One-Touch,
3
Speed-Dial, Search or the dial pad.
Press Start.
4
Storing numbers
Storing One-Touch Dial numbers
Press Menu/Set, 2, 3, 1.
1
Press the One-Touch key where you
2
want to store the number.
Note
FAX-2820 and FAX-2920 only:
To access One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key.
Storing Speed-Dial numbers
Press Menu/Set, 2, 3, 2.
1
Using the dial pad, enter a three-digit
2
Speed-Dial location number (001 - 200). Press Menu/Set.
Enter the number (up to 20 digits).
3
Press Menu/Set.
Enter the name up to 15 characters (or
4
leave it blank). Press Menu/Set.
Press Stop/Exit.
5

Dialling operations

One-Touch Dialling / Speed-Dialling
If it is not illuminated in green, press
1
(Fax).
Load your document.
2
Press the One-Touch key of the number
3
you want to call.
Enter the number (up to 20 digits).
3
Press Menu/Set.
Enter the name up to 15 characters (or
4
leave it blank). Press Menu/Set.
Press Stop/Exit.
5
Note
FAX-2820 and FAX-2920 only:
To dial One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key.
OR— Press Search/Speed Dial, press #.
Press the three-digit Speed-Dial number.
Press Start.
4
iv
Using Search
If it is not illuminated in green, press
1
(Fax).
Load your document.
2
Press Search/Speed Dial, and then
3
enter the first letter of the name you’re looking for.
Press or to search the memory.
4
Press Start.
5

Making copies

Single copy
Press (Copy) to illuminate it in
1
green.
Load your document.
2
Press Start.
3
Sorting copies using the ADF
Press (Copy) to illuminate it in
1
green.
Load your document.
2
Use the dial pad to enter the number of
3
copies you want (up to 99).
Press Options and ▲ or ▼ to select
4
Stack/Sort
Press Menu/Set.
Press ▲ or ▼ to select
5
Press Menu/Set.
Press Start.
6
.
Sort
.
v

Table of Contents

1
Introduction
Using this Guide..................................................................................................1-1
Choosing a location.............................................................................................1-2
How to access the complete User’s Guide
(MFC-7220 and MFC-7225N only) ...................................................................1-3
To view Documentation (For Windows
How to find Scanning instructions .............................................................1-3
To view Documentation (For Macintosh
How to find Scanning instructions .............................................................1-4
Control panel overview........................................................................................1-5
Load document....................................................................................................1-7
Using the automatic document feeder (ADF) ...............................................1-7
About paper .........................................................................................................1-8
Recommended paper ....................................................................................1-8
Choosing acceptable paper ...........................................................................1-8
Paper capacity of the paper trays..............................................................1-9
How to load paper .......................................................................................1-10
To load paper or other media in the paper tray.......................................1-10
To load envelopes .......................................................................................1-11
To load paper or other media in the manual feed slot.............................1-12
About fax machines ...........................................................................................1-13
Fax tones and handshake ...........................................................................1-13
ECM (Error Correction Mode)......................................................................1-13
Multi-Line connections (PABX) ....................................................................1-13
®
).......................................................1-3
®
).....................................................1-4
2
Getting started
Initial setup ..........................................................................................................2-1
Setting the Date and Time.............................................................................2-1
Setting Tone and Pulse dialling mode (Not available in New Zealand) .........2-1
Setting the Station ID.....................................................................................2-2
General Setup .....................................................................................................2-3
Setting the Mode Timer (FAX-2820 and FAX-2920 only)..............................2-3
Setting the Mode Timer (MFC-7220 and MFC-7225N only)..........................2-3
Setting the Paper Type..................................................................................2-4
Setting the Paper Size...................................................................................2-4
Setting the Ring Volume................................................................................2-5
Setting the Beeper Volume............................................................................2-5
Setting the Speaker Volume..........................................................................2-5
Setting the Clock Change..............................................................................2-6
Toner Save ....................................................................................................2-6
Sleep Time ....................................................................................................2-6
Setting the LCD Contrast...............................................................................2-7
Security..........................................................................................................2-7
TX Lock (FAX-2820 and MFC-7220 only) .....................................................2-7
Setting up the password............................................................................2-8
Changing the TX Lock password...............................................................2-8
Turning TX Lock on...................................................................................2-8
vi
Turning TX Lock off ...................................................................................2-8
Memory Security (FAX-2920 and MFC-7225N only).....................................2-9
Setting up the password............................................................................2-9
Changing the Memory Security password.................................................2-9
Turning Memory Security on ...................................................................2-10
Turning Memory Security off ...................................................................2-10
Setting Lock.................................................................................................2-10
Setting up the password..........................................................................2-10
Changing the Setting Lock password......................................................2-11
Turning Setting Lock on...........................................................................2-11
Turning Setting Lock off...........................................................................2-11
3
Setup Send
How to enter Fax mode .......................................................................................3-1
How to dial...........................................................................................................3-1
Manual dialling...............................................................................................3-1
One-Touch Dialling........................................................................................3-1
Speed-Dialling ...............................................................................................3-2
Search...........................................................................................................3-2
Fax Redial .....................................................................................................3-3
How to Fax...........................................................................................................3-3
Automatic transmission .................................................................................3-3
Faxing from the ADF .....................................................................................3-3
Manual transmission......................................................................................3-3
Out of Memory message ...............................................................................3-4
Basic sending operations.....................................................................................3-4
Sending faxes using multiple settings ...........................................................3-4
Contrast.........................................................................................................3-5
Fax Resolution...............................................................................................3-5
Dual Access...................................................................................................3-6
Real Time Transmission................................................................................3-6
Broadcasting..................................................................................................3-7
Checking job status .......................................................................................3-8
Cancelling a fax in progress ..........................................................................3-8
Cancelling a scheduled job............................................................................3-8
Advanced sending operations .............................................................................3-9
Composing the electronic Cover Page..........................................................3-9
Composing your own comments...............................................................3-9
Cover page for the next fax only................................................................3-9
Send a cover page for all faxes ...............................................................3-10
Using a printed cover page......................................................................3-10
Overseas Mode ...........................................................................................3-10
Delayed Fax ................................................................................................3-11
Delayed Batch Transmission.......................................................................3-11
Setup for Polled Transmit (Standard) ..........................................................3-12
Setup for Polled Transmit with Secure Code...............................................3-13
vii
4
Setup Receive
Basic receiving operations...................................................................................4-1
Choosing the Receive Mode ........................................................................4-1
To select or change your Receive Mode...................................................4-2
Setting the Ring Delay ..................................................................................4-2
Setting the F/T Ring Time (Fax/Tel mode only).............................................4-3
Fax Detect .....................................................................................................4-3
Printing a reduced incoming fax (Auto Reduction)........................................4-4
Advanced receiving operations............................................................................4-4
Printing a fax from the memory ....................................................................4-4
Setting the Print Density................................................................................4-4
Reception into memory..................................................................................4-5
If Memory Receive is On at this time.........................................................4-5
If Memory Receive is Off at this time.........................................................4-5
Polling............................................................................................................4-5
Setup for Polling Receive (Standard) ........................................................4-5
Secure Polling...........................................................................................4-6
Setup for Polling Receive (Secure) ...........................................................4-6
Setup for Polling Receive (Timer)..............................................................4-6
Sequential Polling......................................................................................4-7
5
6
Quick-Dial numbers and dialling options
Storing numbers for easy dialling ........................................................................5-1
Storing One-Touch numbers .........................................................................5-1
Storing Speed-Dial numbers .........................................................................5-2
Changing One-Touch / Speed-Dial numbers ................................................5-2
Setting up Groups for Broadcasting ..............................................................5-3
Dialling options ....................................................................................................5-4
Access codes and credit card numbers.........................................................5-4
Pause ............................................................................................................5-4
Tone or Pulse (Not available in New Zealand) ..............................................5-4
Remote Fax Options
Setting Remote Fax Options................................................................................6-1
Setting up Fax Forwarding ............................................................................6-1
Setting Fax Storage.......................................................................................6-1
Setting PC Fax Receive (MFC-7220 and MFC-7225N only).........................6-2
Turning off Remote Fax Options ...................................................................6-3
Changing Remote Fax Options .....................................................................6-3
Setting your Remote Access Code................................................................6-4
Remote Retrieval.................................................................................................6-4
Using your Remote Access Code..................................................................6-4
Remote commands .......................................................................................6-5
Retrieving fax messages ...............................................................................6-6
Changing your Fax Forwarding number........................................................6-6
viii
7
Printing reports
Fax settings and activity ......................................................................................7-1
Customizing the Transmission Verification Report ........................................7-1
Setting the Journal Period .............................................................................7-2
Printing reports ....................................................................................................7-2
How to print a report..................................................................................7-2
8
9
10
Making copies
Using the machine as a copier ............................................................................8-1
Enter Copy mode...........................................................................................8-1
Making a single copy .....................................................................................8-1
Making multiple copies ..................................................................................8-2
Stop copying..................................................................................................8-2
Using the temporary Copy key ............................................................................8-2
Changing the temporary copy settings ..........................................................8-3
Enlarging or reducing the image copied ....................................................8-4
Quality .......................................................................................................8-5
Sorting copies using the ADF....................................................................8-5
Making N in 1 copies (Page Layout)..........................................................8-6
Changing the default copy settings......................................................................8-7
Quality ...........................................................................................................8-7
Adjusting contrast ..........................................................................................8-7
Out of Memory message .....................................................................................8-7
Software and Network Features (MFC-7220 and MFC-7225N only)
Important information
IEC 60825-1 Specification ...........................................................................10-1
Laser Diode .............................................................................................10-1
Disconnect device .......................................................................................10-1
LAN connection (MFC-7225N only).............................................................10-1
Radio interference (220-240V Model only) ..................................................10-1
Important Information for Australia ....................................................................10-2
IMPORTANT-For Your Safety .....................................................................10-2
Important safety instructions........................................................................10-2
Important Information for New Zealand .............................................................10-3
Important Safety Instructions.......................................................................10-3
IMPORTANT-For Your Safety .....................................................................10-5
IMPORTANT NOTICE.................................................................................10-5
Important Information for Some Countries.........................................................10-5
Important Safety Instructions.......................................................................10-5
Trademarks .................................................................................................10-7
ix
11
Troubleshooting and routine maintenance
Troubleshooting.................................................................................................11-1
Error messages ...........................................................................................11-1
Checking if the machine has faxes in its memory ...................................11-5
Forwarding faxes to another fax machine ...............................................11-5
Transferring faxes to your PC (MFC-7220 and MFC-7225N only) ..........11-5
Document jams............................................................................................11-6
Paper jams ..................................................................................................11-6
Paper is jammed inside the machine.......................................................11-6
Paper is jammed at the back of the machine ..........................................11-8
Paper is jammed inside the drum unit and toner cartridge assembly......11-9
If you are having difficulty with your machine............................................11-10
Improving the print quality .........................................................................11-15
Cleaning the drum unit ..............................................................................11-16
Compatibility..............................................................................................11-19
Packing and shipping the machine..................................................................11-19
Routine maintenance.......................................................................................11-20
Cleaning the outside of the machine.........................................................11-20
Cleaning the scanner.................................................................................11-21
Cleaning the laser scanner window...........................................................11-21
Cleaning the corona wire...........................................................................11-23
Replacing the toner cartridge (TN-2025) ...................................................11-23
How to replace the toner cartridge ............................................................11-24
Replacing the drum unit (DR-2025)...........................................................11-26
Machine Information........................................................................................11-28
Checking the Serial Numbers....................................................................11-28
Checking the Page Counters.....................................................................11-28
Checking the Drum Life.............................................................................11-29
A
Appendix A
Telephone Service for Australia.......................................................................... A-1
Telstra
Caller ID (Caller IDentification)..................................................................... A-2
How Does the Caller ID Work?..................................................................... A-3
The Caller ID is Stored in Your Machine Memory........................................ A-3
Viewing Caller ID List ................................................................................... A-3
Telephone Service for New Zealand .................................................................. A-4
FaxAbility...................................................................................................... A-4
Caller ID (Caller IDentification)..................................................................... A-5
®
FaxStream® Duet® (Distinctive Ringing)......................................... A-1
What is the Advantage of using Telstra How does Telstra
Set the Distinctive Ringing to ON............................................................. A-2
Advantages of Caller ID............................................................................ A-2
The Caller ID Appears on the Display When Your Telephone Rings....... A-3
Printing Caller ID List................................................................................ A-3
How Will the Fax Machine Treat All Other Numbers?.............................. A-4
What is the Advantage of Using the FaxAbility Function?........................ A-4
How Does FaxAbility Work?..................................................................... A-4
How to Turn FaxAbility OFF or ON........................................................... A-5
Advantages of Caller ID............................................................................ A-5
®
FaxStream® Duet® Work? ......................................... A-2
®
FaxStream® Duet® Function? .. A-1
x
How Does the Caller ID Work?.....................................................................A-6
The Caller ID Appears on the Display When Your Telephone Rings ....... A-6
Viewing Caller ID List ................................................................................... A-6
Printing Caller ID List................................................................................ A-6
Telephone Service for Some Countries.............................................................. A-7
Distinctive Ringing (For Singapore and Hong Kong).................................... A-7
Setting the Distinctive Ringing.................................................................. A-7
Caller ID (For Singapore and Hong Kong) ................................................... A-7
Viewing Caller ID List ................................................................................... A-8
Printing Caller ID List................................................................................ A-8
Advanced receiving operations........................................................................... A-8
Operation from extension telephones........................................................... A-8
For Fax/Tel mode only.................................................................................. A-8
Using a cordless external handset ............................................................... A-9
Changing the remote codes ......................................................................... A-9
Connecting an external device to your machine............................................... A-10
Connecting an external telephone.............................................................. A-10
Connecting an external telephone answering device (TAD) ...................... A-10
Sequence ............................................................................................... A-10
Connections............................................................................................A-11
Recording outgoing message (OGM) on an external TAD..................... A-11
Custom features on your phone line........................................................... A-11
B
G
S
Appendix B
On-screen programming ..................................................................................... B-1
Menu table.................................................................................................... B-1
Memory storage............................................................................................ B-1
Navigation keys ..................................................................................................B-2
Entering Text ..............................................................................................B-11
Inserting spaces .....................................................................................B-11
Making corrections ................................................................................. B-11
Repeating letters .................................................................................... B-11
Special characters and symbols ............................................................B-11
Glossary
Specifications
Product description ............................................................................................. S-1
General............................................................................................................... S-1
Print media.......................................................................................................... S-3
Copy ................................................................................................................... S-3
Fax...................................................................................................................... S-4
Scanner (MFC-7220 and MFC-7225N only)....................................................... S-5
Printer................................................................................................................. S-5
Interfaces............................................................................................................S-6
Download the optional software from the Brother Web Site (FAX-2820 and
FAX-2920 users only)...................................................................................... S-6
Computer requirements...................................................................................... S-7
Consumable items..............................................................................................S-8
Network (LAN) (For MFC-7225N only) ............................................................... S-8
xi
Optional External Wireless Print/Scan Server (NC-2200w)
(For MFC-7220 and MFC-7225N only)............................................................ S-9
Optional External Print Server (NC-2100p) (For MFC-7220 only) .................... S-10
I
R
Index
Remote Retrieval Access card
xii
1

Introduction

Using this Guide

Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics.
Bold Bold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic.
Courier
Courier type face identifies the messages on the LCD of the machine.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.
Improper Setup icons alerts you to devices and operations that are not compatible with the machine.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
1 - 1

Choosing a location

Introduction
Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C.
CAUTION
Avoid placing your machine in a high-traffic area.
Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators.
Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.
Do not connect your machine to an electrical socket controlled by wall switches or automatic
timers. Disruption of power can wipe out information in the machine’s memory.
Do not connect your machine to an electrical socket on the same circuit as large appliances
or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.
1
1 - 2
Chapter 1

How to access the complete User’s Guide (MFC-7220 and MFC-7225N only)

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User’s Guide located in the ‘Documentation’ section of the CD-ROM.
Note
Network is available for MFC-7220 with an optional Print or Print/Scan server. (See Optional External Wireless Print/Scan
Server (NC-2200w) (For MFC-7220 and MFC-7225N only) on page S-9 and Optional External Print Server (NC-2100p) (For MFC-7220 only) on page S-10.)

To view Documentation (For Windows®)

From the Start menu, select Brother, MFL Pro Suite MFC-XXXX (where XXXX is your
model name) from the Programs Group and then select User’s Guide.
OR— Turn on your PC. Insert the Brother
1
CD-ROM labelled Windows CD-ROM drive.
If the model name screen appears, click
2
your model name. If the language screen appears, click
3
your language. The CD-ROM main menu will appear.
®
into your
Note
If this window does not appear, use Windows program from the root directory of the Brother CD-ROM.
®
Explorer to run the setup.exe
4 Click Documentation.
Click the documentation you want to
5
read.
Quick Setup Guide: Setup and Software Installation Instructions
User’s Guide (3 manuals): User’s Guide for stand-alone operations, Software User’s Guide and Networking User’s Guide
®
PaperPort Management Software
How to find Scanning instructions
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide:
How to scan using Windows
2 (For Windows
Professional/XP/Windows NT Workstation Version 4.0)
Using ControlCenter2.0 on Chapter 3
(For Windows Professional/XP/Windows NT Workstation Version 4.0)
Network Scanning on Chapter 6
®
PaperPort
Instructions for scanning directly from
ScanSoft
User's Guide
User’s Guide: Document
®
98/98SE/Me/2000
®
98/98SE/Me/2000
®
PaperPort
®
®
on Chapter
®
®
1 - 3
Introduction

To view Documentation (For Macintosh®)

Turn on your Macintosh®. Insert the
1
Brother CD-ROM labelled Macintosh into your CD-ROM drive. The following window will appear.
(Mac OS® X)
Double-click the Documentation icon.
2
The select Language screen appears,
3
double-click your language.
Click the documentation you want to
4
read.
How to find Scanning instructions
There are several ways you can scan documents. You can find the instructions as follows:
®
Software User's Guide:
Scanning from a Macintosh
®
(For Mac OS or greater)
Using ControlCenter2.0 (For Mac OS
10.2.4 or greater) on Chapter 7
Network Scanning on page 7-19 (For Mac
®
X 10.2.4 or greater)
OS
®
Presto!
Instructions for scanning directly from
PageManager® User's Guide
Presto!
9.1 - 9.2/Mac OS® X 10.2.4
®
PageManager
®
on Chapter 7
®
®
X
1
Quick Setup Guide: Setup and Software Installation Instructions
User's Guide (3 manuals): User’s Guide for stand-alone operations, Software User’s Guide and Networking User’s Guide
1 - 4
Chapter 1

Control panel overview

FAX-2820 and FAX-2920 have the same keys.
01/01 00:00 Fax
*
*Recall: Australia and New Zealand only
MFC-7220
01/01 00:00 Fax
1 - 5
Introduction
One-Touch Keys
1
These 10 keys give you instant access to 10 (MFC-7220 and MFC-7225N) or 20 (FAX-2820 and FAX-2920) previously stored dial numbers.
Fax and telephone keys:
2
Redial/Pause
Redials the last number you called. It also inserts a pause in quick dial numbers.
Hook/Hold/Recall*
Lets you dial telephone and fax numbers without lifting the hand set.
OR
Lets you place telephone calls on hold. *Recall: Australia and New Zealand only
Resolution
Sets the resolution when you send a fax.
3 Navigation keys:
Menu/Set
The same key is used for Menu and Set operations.
Lets you access the Menu to program and store your settings in the machine.
In standby mode you can press these keys to adjust the ring volume.
Search/Speed Dial
Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a three-digit number.
Press to scroll forward or backward to a menu selection.
or
Press to scroll through the menus and options.
Dial Pad
4
Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine.
The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. (Not available in New Zealand)
Start
5
Lets you start sending faxes or make copies.
Stop/Exit
6
Stops an operation or exits from the menu.
Reports
7
Print the Transmission Verification Report, Help List, Quick-Dial List, Fax Journal, User Settings, Order Form and Network Configuration*. (*MFC-7225N only)
Mode keys:
8
Fax
Lets you access Fax mode.
Scan (MFC-7220 and MFC-7225N only) Lets you access Scan mode.
Copy Lets you access Copy mode.
Liquid Crystal Display (LCD)
9
Displays messages on the screen to help you set up and use your machine.
Copy key (Temporary settings):
@
Options
You can quickly and easily select temporary settings for copying.
Shift (FAX-2820 and FAX-2920 only)
A
To access One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key.
Printer key:
B
(MFC-7220 and MFC-7225N only)
Job Cancel
You can cancel a print job and clear the printer memory.
1
1 - 6
Chapter 1

Load document

You can send a fax, make copies, and scan from the ADF (automatic document feeder).
Note
The scan feature is not available for FAX-2820 and FAX-2920.

Using the automatic document feeder (ADF)

The ADF can hold up to 20 pages, feeding each one individually through the machine. Use standard 80 gsm the pages before putting them in the ADF.
CAUTION
2
paper and always fan
Pull out the ADF document support.
1
Fan the pages well. Make sure you
2
insert the documents face down, top edge first in the ADF until you feel them
touch the feed roller.
DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are
completely dry. Documents to be faxed must be from
147.3 to 215.9 mm wide and 100 to 356 mm long.
Adjust the paper guides to fit the width of
3
your documents.
CAUTION
DO NOT pull on the document while it is
feeding.
1 - 7
Introduction

About paper

Recommended paper

To get the best print quality, we suggest using paper that meets the conditions mentioned below.
Paper that is made for plain-paper copying
Paper that is 75 to 90 gsm (20 to 24 lb)
Neutral paper, not acidic or alkaline paper
Long-grain paper
Paper with moisture content of
approximately 5%
Recycled paper that meets DIN 19309
specifications
We recommend using “3M Transparency Film” when you print on transparencies.

Choosing acceptable paper

We recommend that you test paper (especially special sizes and types of paper) on the machine before purchasing large quantities.
For optimum printing, use a recommended type of paper, especially for plain paper and transparencies. For more information on paper specifications, call your nearest authorized sales representative or the place where you purchased your machine.
Use labels or transparencies that are
designed for use in laser printers.
If you are using special paper and the
machine has problems feeding from the paper tray, try again using the manual feed slot.
You can use recycled paper in this
machine.
1
1 - 8
Chapter 1
CAUTION
Do not use the following types of paper or envelopes, they may cause a paper jam and
damage your machine.
Do not use:
• Inkjet paper;
• Coated paper, such as vinyl coated paper;
• Pre-printed or highly textured paper, or paper with an embossed letterhead;
• Label sheets that have had any labels removed;
• Paper that has been previously printed on;
• Paper that cannot be arranged uniformly when stacked;
• Paper that is made with a short grain;
• Damaged, curled, wrinkled, or irregularly shaped paper.
4 mm or longer
4 mm or longer
DO NOT USE ENVELOPES:
To prevent possible damage to the feeding mechanism, do not use the types of
envelopes shown below. that are of a baggy construction
Envelopes that are self-adhesive
that are embossed (have raised writing on them)
that have clasps on them
that are not sharply creased
that are preprinted on the inside
Glue
Rounded flap
Paper capacity of the paper trays
Paper size Paper types No. of sheets
Paper tray A4, Letter, Legal, Executive,
A5, A6, B5 and B6
Manual feed slot Width: 69.9 - 215.9 mm
Length: 116 - 406.4 mm
Double flap
Plain paper, Recycled paper up to 250
Transparency up to 10 Plain paper, Recycled paper,
Bond paper, Envelope, Labels and Transparency
Triangular flap
(80 gsm
1
2
)
1 - 9

How to load paper

To load paper or other media in the paper tray
Pull the paper tray completely out of the
1
machine.
While pressing the paper guide release
2
lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots.
Fan the stack of paper well to avoid
3
paper jams and mis-feeds.
Put paper in the paper tray.
4
Maximum Paper Mark
Introduction
1
Note
For Legal size paper, press in the inside latches and pull out the back of the paper tray.
Put the paper tray firmly back in the
5
machine and unfold the output paper tray support flap before you use the machine.
Output Paper Tray Support Flap
1 - 10
Chapter 1
Note
When you put paper in the paper tray, please remember the following:
Check that the paper is flat in the tray and
below the maximum paper mark, and that the paper guides are touching the sides of the paper stack.
The side to be printed on must be face
down.

To load envelopes

Use envelopes that weigh from 75-95 gsm.
Some envelopes require margin settings
in the application. Make sure you do a test print first.
Note
How to load envelopes
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
If the envelopes are ‘double-feeding,’ put one envelope in the paper tray at a time.
1 - 11
Introduction
To load paper or other media in the manual feed slot
You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.
Slide the paper guides to fit the paper
1
size.
Using both hands put one sheet of paper
2
in the manual feed slot until you feel the front edge of the paper touch the paper feed roller. Let go of the paper when you feel the machine feed the paper in a short distance.
Note
When you put paper in the manual feed slot, please remember the following:
The side to be printed on must be face up.
Put the leading edge (top of the paper) in
first and push it gently into the slot. Make sure that the paper is straight and in
the proper position on the manual feed slot. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.
Do not put more than one sheet or
envelope in the manual feed slot at a time or you may cause the machine to jam.
1
1 - 12
Chapter 1

About fax machines

Fax tones and handshake

When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the “handshake” or connection with the receiving machine.
Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows
Receiving
If your machine is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the “chirps” for about 40 seconds, and the LCD continues to show receiving, press Stop/Exit.
The fax ‘handshake’ is the time in which the sending machine’s CNG tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible.
.
Receiving
. To cancel

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine.

Multi-Line connections (PABX)

Most offices use a central telephone system. Brother recommends that all our Fax/MFC
machines be connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.
While it is often relatively simple to connect a fax machine to a PABX, (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you.
Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly.
1 - 13

Getting started

2

Initial setup

Setting the Date and Time

When the machine is not in use it will display the date and time. If you set up the Station ID, the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected.
Note
Your machine can store the date and time up to 2 hours (For FAX-2820 and MFC-7220) or 4 days (For FAX-2920 and MFC-7225N) if there is a power failure.
Press Stop/Exit.
6
The LCD now shows the date and time whenever the machine is idle in Fax mode.
When the machine is in Sleep mode, the LCD shows page 2-6.)
Sleep. (See Sleep Time on

Setting Tone and Pulse dialling mode (Not available in New Zealand)

Press Menu/Set, 0, 4.
1
4.Tone/Pulse
Press or to select Pulse (or Tone).
2
2
Press Menu/Set, 0, 2.
1
2.Date/Time
Enter the last two digits of the year.
2
Press Menu/Set.
Enter two digits for the month.
3
Press Menu/Set. (For example, enter 09 for September,
or 10 for October.)
Enter two digits for the day.
4
Press Menu/Set. (For example, enter 06 for 6th.)
Enter the time in 24-Hour format.
5
Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.)
Press Menu/Set.
Press Stop/Exit.
3
2 - 1
Chapter 2

Setting the Station ID

You should store your name or company name and fax number so they print on all fax pages you send.
It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence:
The “+” (plus) character (by pressing
key) Your Country Code (e.g. “61” for Australia,
“64” for New Zealand) Your local area code minus any leading
“0” A space
Your number on the local exchange, using
spaces to aid readability as appropriate.
As an example, if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls, and your national telephone number is 0161 444 5555, then you must set the fax and telephone number parts of your station ID as: +44 161 444 5555.
Note
You cannot enter a hyphen in the number.
To enter a space press once between numbers.
The telephone number you enter is only
used for Cover Page features. (See Composing the electronic Cover Page on page 3-9.)
Use the dial pad to enter your name (up
4
to 20 characters). (See
Entering Text
Press Menu/Set.
Press Stop/Exit.
5
on page B-11).
Note
If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing.
Press Menu/Set, 0, 3.
1
3.Station ID
Enter your fax number (up to 20
2
characters). Press Menu/Set.
Enter your telephone number (up to 20
3
characters). Press Menu/Set. (If the telephone number and fax
number are the same, enter the same number again.)
2 - 2
Getting started

General Setup

Setting the Mode Timer (FAX-2820 and FAX-2920 only)

The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you
, the machine stays in the mode
Off
select you used last.
Press Menu/Set, 1, 1.
1
1.Mode Timer
Press ▲ or ▼ to select
2
30 Secs, 1 Min, 2 Mins, 5 Mins
.
Off
Press Menu/Set.
0 Sec
,
or

Setting the Mode Timer (MFC-7220 and MFC-7225N only)

The machine has three temporary mode keys on the control panel: Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax
, the machine stays in
mode. If you select the mode you used last.
Press Menu/Set, 1, 1.
1
1.Mode Timer
Press ▲ or ▼ to select
2
30 Secs, 1 Min, 2 Mins, 5 Mins
.
Off
Press Menu/Set.
Press Stop/Exit.
3
Off
0 Sec
,
or
2
Press Stop/Exit.
3
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