Brother FAX 2840, FAX 2950, MFC 7290, MFC 7240 User Manual
Basic User’s Guide
FAX-2840
FAX-2950
MFC-7240
MFC-7290
Not all models are available in all countries.
Version 0
ARL/ASA/NZ
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: FAX-2840, FAX-2950, MFC-7240 or
MFC-7290
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2012 Brother Industries, Ltd. All rights reserved.
User’s Guides and where do I find them?
Which Guide? What’s in it? Where is it?
Product Safety Guide Read this Guide first. Please read the
Safety Instructions before you set up your
machine. See this Guide for trademarks
and legal limitations.
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system (for
FAX-2950, MFC-7240 and MFC-7290) and
connection type you are using.
Basic User’s Guide Learn the basic Fax, Copy and Scan (for
FAX-2950, MFC-7240 and MFC-7290)
operations and how to replace
consumables. See troubleshooting tips.
Advanced User’s Guide Learn more advanced operations: Fax,
Copy, security features, printing reports
and performing routine maintenance.
Printed / In the Box
Printed / In the Box
Printed / In the Box
PDF file / CD-ROM / In the Box
Software User’s Guide
(For FAX-2950,
MFC-7240 and
MFC-7290)
Follow these instructions for Printing,
Scanning, Remote Setup, PC-Fax and
using the Brother ControlCenter utility.
PDF file / CD-ROM / In the Box
Download optional software from the Brother Solutions Center (FAX-2840 users only)
You can download a printer driver for free from the Brother Solutions Center, enabling you to use
your Brother Fax machine as a printer. Visit us at http://solutions.brother.com/.
i
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation.......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide and Software User’s Guide......................2
Viewing Documentation (For FAX-2840).........................................................2
Viewing Documentation (For FAX-2950, MFC-7240 and MFC-7290) .............3
Accessing Brother Support (Windows
MFC-7290).......................................................................................................... 5
Accessing Brother Support (Macintosh) (For FAX-2950, MFC-7240 and
MFC-7290).......................................................................................................... 5
Control panel overview ..........................................................................................6
Volume settings .....................................................................................................9
Ring volume.....................................................................................................9
Beeper volume ................................................................................................9
Speaker volume...............................................................................................9
2 Loading paper 10
Loading paper and print media ............................................................................10
Loading paper in the standard paper tray......................................................10
Loading paper in the manual feed slot ..........................................................12
Unscannable and unprintable areas..............................................................16
Paper settings......................................................................................................17
Paper Type ....................................................................................................17
Paper Size ..................................................................................................... 17
Acceptable paper and other print media..............................................................17
Type and size of paper ..................................................................................18
Handling and using special paper .................................................................20
®
) (For FAX-2950, MFC-7240 and
3 Loading documents 23
How to load documents .......................................................................................23
Using the automatic document feeder (ADF) ................................................23
4 Sending a fax 24
How to send a fax ................................................................................................ 24
Cancelling a fax in progress .......................................................................... 24
Transmission verification report.....................................................................25
ii
5 Receiving a fax 26
Receive modes....................................................................................................26
Choosing the receive mode........................................................................... 26
Using receive modes ........................................................................................... 27
Fax Only ........................................................................................................ 27
Fax/Tel...........................................................................................................27
Manual........................................................................................................... 27
External TAD .................................................................................................27
Receive Mode settings ........................................................................................ 28
Ring Delay ..................................................................................................... 28
F/T Ring Time (Fax/Tel mode only)...............................................................28
Fax Detect .....................................................................................................29
6 Using PC-FAX (For FAX-2950, MFC-7240 and MFC-7290) 30
PC-Fax Receive (For Windows® only) ................................................................30
PC-Fax Send .......................................................................................................31
How to send a PC-FAX: ................................................................................31
7 Telephone and external devices 32
Voice operations..................................................................................................32
Making a telephone call.................................................................................32
Hold ............................................................................................................... 32
Telephone line services.......................................................................................32
Do you have Voice Mail?...............................................................................32
Telephone Service for Australia........................................................................... 33
Distinctive Ring.............................................................................................. 33
Telephone Service for New Zealand ..................................................................34
FaxAbility ....................................................................................................... 34
Telephone Service for Some Countries............................................................... 36
Distinctive Ringing (For Singapore and Hong Kong)..................................... 36
Connecting an external TAD ...............................................................................37
Connections................................................................................................... 37
Recording an outgoing message (OGM)....................................................... 37
Multi-line connections (PABX) .......................................................................38
External and extension telephones...................................................................... 38
Connecting an external or extension telephone ............................................38
Operation from external or extension telephones..........................................39
For Fax/Tel mode only...................................................................................39
Using a non-Brother cordless external handset ............................................ 39
Using Remote Codes .................................................................................... 39
iii
8 Dialling and storing numbers 41
How to dial ...........................................................................................................41
Manual dialling...............................................................................................41
One Touch dialling.........................................................................................41
Speed Dialling ...............................................................................................41
Search ........................................................................................................... 42
Fax redial.......................................................................................................42
Storing numbers ..................................................................................................42
Storing a pause .............................................................................................42
Storing One Touch Dial numbers ..................................................................42
Storing Speed Dial numbers..........................................................................43
Changing One Touch and Speed Dial numbers............................................43
Deleting One Touch and Speed Dial numbers .............................................. 44
Tone or Pulse
(not available in New Zealand)..................................................................44
9 Making copies 45
How to copy ......................................................................................................... 45
Stop copying.................................................................................................. 45
Copy settings.................................................................................................45
10 How to print from a computer (For FAX-2950, MFC-7240
and MFC-7290) 46
Printing a document.............................................................................................46
11 How to scan to a computer (For FAX-2950, MFC-7240
and MFC-7290) 47
Before scanning...................................................................................................47
Scanning a document as a PDF file using ControlCenter4 (Windows
How to change the SCAN key settings for PDF scanning ...................................51
How to scan a document as a PDF file using the SCAN key .............................. 53
®
) .............47
A Routine maintenance 54
Replacing the consumable items.........................................................................54
Replacing the toner cartridge ........................................................................55
Replacing the drum unit.................................................................................60
Cleaning the machine ..........................................................................................65
Cleaning the outside of the machine .............................................................65
Cleaning the scanner glass ...........................................................................66
Cleaning the document feed..........................................................................67
Cleaning the corona wire...............................................................................67
Cleaning the drum unit ..................................................................................69
Cleaning the paper pick-up rollers.................................................................74
Checking the machine .........................................................................................75
Checking the Page Counters.........................................................................75
Checking the remaining life of parts ..............................................................75
iv
B Troubleshooting 76
Identifying your problem ...................................................................................... 76
Error and maintenance messages....................................................................... 78
Transferring your faxes or Fax Journal report ...............................................83
Document Jams................................................................................................... 84
Document was not inserted or fed properly, or was too long ........................ 84
Paper Jams.......................................................................................................... 84
Paper is jammed in the standard paper tray.................................................. 84
Paper is jammed at the back of the machine ................................................ 85
Paper is jammed inside the machine............................................................. 88
If you are having difficulty with your machine ......................................................93
Setting Dial Tone detection ......................................................................... 100
Telephone line interference/VoIP ................................................................100
Improving the print quality..................................................................................101
Machine Information .......................................................................................... 110
Checking the Serial Number........................................................................110
Reset functions..................................................................................................110
How to reset the machine............................................................................ 111
C Menu and features 112
On-screen programming....................................................................................112
Menu table................................................................................................... 112
How to access the menu mode ................................................................... 112
Menu table.........................................................................................................113
Entering text ...................................................................................................... 123
D Specifications 124
General.............................................................................................................. 124
Document Size ..................................................................................................125
Print media......................................................................................................... 125
Fax..................................................................................................................... 126
Copy ..................................................................................................................127
Scanner (For FAX-2950, MFC-7240 and MFC-7290) ......................................127
Printer (For FAX-2950, MFC-7240 and MFC-7290) .......................................... 128
Interfaces...........................................................................................................128
Consumable items............................................................................................. 129
Computer requirements (For FAX-2950, MFC-7240 and MFC-7290) ..............130
E Index 132
v
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General Setup
IMPORTANT NOTE
Memory Storage
Set Daylight Saving Time
Ecology features
Toner Settings
LCD Contrast
Mode Timer
Dial Prefix
2 Security features
Security
3 Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
Remote Fax Options
Additional receiving operations
Polling overview
A Routine maintenance
Cleaning the machine
Checking the machine
Packing and shipping the machine
B Glossary
CIndex
5 Dialling and storing numbers
Telephone line services
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
vi
Note
General information 1
WARNING
Important
1
Using the documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
1
Bold Bold style identifies keys on the
1
Italics Italicized style emphasizes an
Courier
New
Most of the illustrations in this User’s
Guide show the FAX-2840.
machine’s control panel or
computer screen.
important point or refers you to
a related topic.
Courier New font identifies the
messages shown on the LCD
of the machine.
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
Note
Accessing the
Advanced User’s
Guide and Software
User’s Guide
This Basic User’s Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer
When you are ready to learn detailed
information about these operations, read the
Advanced User’s Guide and Software
User’s Guide
1
FAX-2950, MFC-7240 and MFC-7290
Viewing Documentation
(For FAX-2840) 1
a Turn on your computer. Insert the
CD-ROM into your CD-ROM drive. For
Windows
1
, Scanner 1 and PC-Fax 1.
1
that are on the CD-ROM.
®
users, go to step c.
1
c Click your country.
1
d Point to your language, point to View
Guide, and then click the guide you
want to read.
(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b (Macintosh users) Double-click the
CD-ROM icon, and then double-click
index.html.
2
Note
• (Windows® users only) Your web browser
Note
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on the bar,
click Allow Blocked Content, then click
Yes in the Security Warning dialog box.
• (Windows
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
®
users only) 1 For faster
Microsoft® Internet Explorer® 6.0 or greater.
General information
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
1
Viewing Documentation
(For FAX-2950, MFC-7240 and
MFC-7290) 1
Viewing Documentation (Windows®) 1
To view the documentation, from the Start
menu, select All Programs, Brother, FAX-
XXXX or MFC-XXXX (where XXXX is your
model name) from the programs group, and
then choose User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
a Turn on your computer. Insert the CD-
ROM into your CD-ROM drive.
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b If the model name screen appears, click
your model name.
d Click Documentation.
e Click PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the guide you want to read.
Viewing Documentation (Macintosh) 1
a Turn on your Macintosh. Insert the CD-
ROM into your CD-ROM drive. The
following window will appear.
b Double-click the Documentation icon.
c If the language screen appears, double-
click your language folder.
d Double-click top.pdf. If the country
screen appears, choose your country.
3
Chapter 1
Note
e After the list of User’s Guides appears,
choose the guide you want to read.
How to find Scanning instructions
(For FAX-2950, MFC-7240 and MFC-
7290)
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Nuance™ PaperPort™ 12SE How-toGuides
(Windows
The complete Nuance™ PaperPort™
12SE How-to- Guides can be viewed from
the Help selection in the Nuance™
PaperPort™ 12SE application.
®
)
Presto! PageManager User’s Guide
(Macintosh)
Presto! PageManager must be
1
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
(For FAX-2950, MFC-7240 and MFC-
7290) uu page 5 for further instructions.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
4
General information
Accessing Brother
Support (Windows®)
(For FAX-2950, MFC7240 and MFC-7290)
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
Accessing Brother
Support (Macintosh)
(For FAX-2950, MFC7240 and MFC-7290)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
1
1
To access our Web site
(http://www.brother.com/
Home Page.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
To visit our Web site for genuine Brother
supplies
(http://www.brother.com/original/
Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads, click Brother
CreativeCenter.
To return to the main page, click Back.
Or, if you have finished, click Exit.
) click Brother
), click
), click
To download and install Presto!
PageManager, click Presto!
PageManager.
To register your machine from the Brother
Product Register Page
(http://www.brother.com/registration/
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
To visit our Web site for genuine Brother
)
Supplies
(http://www.brother.com/original/
Supplies Information.
), click
),
), click
5
Chapter 1
1
2
3
7
8
9
1
2
3
7
8
9
Control panel overview 1
FAX-2840 1
FAX-2950, MFC-7240 and MFC-7290 have the same keys. 1
6
General information
2
3
4
5
6
7
2
3
4
5
6
7
1
7
Chapter 1
1 One Touch keys
These 11 keys give you instant access to 22
previously stored numbers.
Shift
Lets you access One Touch numbers 12 to 22
when held down.
2LCD
Displays messages to help you set up and use
your machine.
3 Mode keys:
FAX
Puts the machine in FAX mode.
(For FAX-2950, MFC-7240 and MFC-7290)
SCAN
Puts the machine in SCAN mode.
COPY
Puts the machine in COPY mode.
4 Dial pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key temporarily switches the dialling
mode from Pulse to Tone during a telephone
call (not available in New Zealand).
5Stop/Exit
Stops an operation or exits from a menu.
6Start
Lets you start sending faxes or making copies.
7 Menu keys:
Clear
Deletes entered data or lets you cancel the
current setting.
Menu
Lets you access the Menu to program your
settings in the machine.
OK
Lets you store your settings and confirm LCD
messages on the machine.
Volume keys:
d or c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
a or b
Press to scroll through the menus and options.
Address Book
Lets you access speed dial numbers directly.
8 COPY key:
Options
You can quickly and easily choose temporary
settings for copying.
9 FAX keys:
Hook/Hold
Press before dialing if you want to make sure a
fax machine will answer, and then press Start.
Lets you place telephone calls on hold.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialling a number manually.
Resolution
Sets the resolution when sending a fax.
8
General information
Volume settings 1
Ring volume 1
You can choose a range of ring volume
levels, from High to Off.
While in FAX mode press or to adjust
the volume level. The LCD will show the
current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the ring volume through
the menu:
a Press Menu, 1, 3, 1.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Speaker volume 1
You can choose a range of speaker volume
levels, from High to Off.
a Press Menu, 1, 3, 3.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
1
Beeper volume 1
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
choose a range of volume levels, from High
to Off.
a Press Menu, 1, 3, 2.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
9
2
Loading paper 2
Loading paper and print media
The machine can feed paper from the
standard paper tray or manual feed slot.
(For FAX-2950, MFC-7240 and MFC-7290)
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard paper tray 2
You can load up to 250 sheets. Paper can be
loaded up to the maximum paper mark (b b b)
on the right-hand side of the paper tray. (For
the recommended paper to use, see Paper
capacity of the paper trays uu page 18.)
Printing on plain paper, thin paper or
recycled paper from the standard
2
paper tray
a Pull the paper tray completely out of the
machine.
2
10
b While pressing the green paper-guide
Note
release lever, slide the paper guides to
fit the paper size you are loading in the
tray. Make sure that the guides are
firmly in the slots.
Loading paper
(For Asia) For Legal or Folio size paper,
press the release button in the bottom of
the paper tray and then pull out the back
of the paper tray. (Legal or Folio size
paper is not available in some regions.)
c Fan the stack of paper well to avoid
paper jams and misfeeds.
2
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed correctly.
11
Chapter 2
Note
1
2
1
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
f Raise the ADF document output support
flap (1) and unfold the support flap (2) to
prevent paper from sliding off the facedown output tray.
Loading paper in the manual feed slot 2
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
Printing on plain paper, thin paper or recycled paper from the manual feed slot
a Raise the ADF document output support
flap (1) and unfold the support flap (2) to
prevent paper from sliding off the facedown output tray, or remove each page
as soon as it comes out of the machine.
2
1
2
12
Loading paper
Note
b Open the manual feed slot cover.
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
d Using both hands, put one sheet of
paper in the manual feed slot until the
front edge of the paper touches the
paper feed roller. When you feel the
machine pull in the paper, let go.
Printing on thick paper, bond paper, labels and envelopes
When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper feed and output
method when you want to print on thick
paper, labels or envelopes.
2
2
Remove each printed sheet or envelope
immediately to prevent a paper jam.
13
Chapter 2
Note
a Open the back cover (back output tray).
<For envelopes only>
Pull down the two green levers, one on the
left-hand side and one on the right-hand
side, as shown in the following illustration.
14
b Open the manual feed slot cover.
Loading paper
Note
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
d Using both hands, put one sheet of
paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in
the paper, let go.
2
• Put the paper into the manual feed slot
with the side to be printed face up.
• Make sure that the print media is straight
and in the correct position on the manual
feed slot. If it is not, the paper may not be
fed correctly, resulting in a skewed
printout or a paper jam.
• Do not put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
• If you put any print media in the manual
feed slot before the machine is in Ready
mode, the print media may be ejected
without being printed on.
15
Chapter 2
1
3
24
Unscannable and unprintable areas 2
The figures below show the maximum unscannable and unprintable areas. The unscannable and
unprintable areas may vary depending on the paper size you are using.
Usage Document
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
Fax (Send) Letter 3 mm 4 mm
Legal
2
3 mm 4 mm
A4 3 mm 1 mm
Copy
*a single copy
or a 1 in 1 copy
1
Scan
Letter 3 mm 4 mm
Legal
2
3 mm 4 mm
A4 3 mm 3 mm
Letter 3 mm 3 mm
Legal
2
3 mm 3 mm
A4 3 mm 3 mm
Print
1
Letter 4.23 mm 6.35 mm
Legal
2
4.23 mm 6.35 mm
A4 4.23 mm 6.01 mm
1
For FAX-2950, MFC-7240 and MFC-7290
2
For Asia
16
Loading paper
Paper settings 2
Paper Type 2
Set up the machine for the type of paper you are
using. This will give you the best print quality.
a Press Menu, 1, 2, 1.
b Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper or
Label.
Press OK.
c Press Stop/Exit.
Paper Size 2
(For Oceania)
You can use several different sizes of paper
for printing copies: A4, Letter, Executive, A5,
A5 L, A6, B5, or B6 and for printing faxes: A4
or Letter.
(For Asia)
You can use several different sizes of paper
for printing copies: A4, Letter, Legal,
Executive, A5, A5 L, A6, B5, B6 and Folio and
for printing faxes: A4, Letter, Legal or Folio
(215.9 mm x 330.2 mm).
Acceptable paper and other print media 2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, labels or
envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray (For
FAX-2950, MFC-7240 and MFC-7290).
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
2
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
a Press Menu, 1, 2, 2.
b (For Oceania)
Press a or b to choose A4, Letter,
Executive, A5, A5 L, A6, B5, or B6.
Press OK.
(For Asia)
Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5,
B6 or Folio.
Press OK.
c Press Stop/Exit.
17
Chapter 2
Type and size of paper 2
The machine can print on paper loaded from either the standard paper tray or manual feed slot.
(For FAX-2950, MFC-7240 and MFC-7290)
The name for the paper trays in the printer driver in this Guide are as follows: 2
Trays Name
Standard Paper Tray Tray1
Manual Feed Slot Manual
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Standard Paper Tray (For Oceania)
A4, Letter, B5,
Executive, A5, A5 (Long
Edge), A6, B6
(For Asia)
A4, Letter, Legal
Executive, A5, A5 (Long
Edge), A6, B5, B6 and
1 2
Folio
Manual Feed Slot Width: 76.2 to 216 mm
Length: 116 to 406.4 mm
.
2
,
Plain paper, Thin paper
and Recycled paper
Plain paper, Thin paper,
Thick paper,
Bond paper,
Recycled paper,
Envelopes and Labels
Up to 250 [80 gsm]
Single sheet [80 gsm]
1
Folio size is 215.9 mm × 330.2 mm.
2
Legal or Folio size paper are not available in some regions.
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Loading paper
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight 75-90 gsm
Thickness 80-110 m
Roughness Higher than 20 sec.
Stiffness
Grain direction Long grain
Volume resistivity
Surface resistivity
Filler
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%
90-150 cm
10e9-10e11 ohm
10e
CaCO
Only use paper made for plain paper copying.
Only use paper that is 75 to 90 gsm.
3
/100
9
-10e12 ohm-cm
(Neutral)
3
2
Only use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
19
Chapter 2
Important
1
1
Handling and using special paper 2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process of 392 degrees
Fahrenheit (200 degrees centigrade).
If you use bond paper, paper that has a
rough surface or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid 2
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage may not be covered under
any Brother warranty or service
agreement.
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Loading paper
Important
Envelopes 2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and printquality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds
and the leading edge should not be thicker
than two sheets of paper. The envelope
should lie flat and not be of baggy or flimsy
construction. You should buy quality
envelopes from a supplier who understands
that you will be using the envelopes in a laser
machine.
Envelopes can be fed from the manual feed
slot one at a time. We recommend that you
print a test envelope to make sure the print
results are what you want before you print or
purchase a large quantity of envelopes.
Types of envelopes to avoid 2
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on the surface as shown in
the figure below
• with double flaps as shown in the figure
below
2
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with sealing flaps that are not folded
down when purchased
• with sealing flaps as shown in the
figure below
• with each side folded as shown in the
figure below
21
Chapter 2
Important
If you use any of the types of envelopes
listed in this guide, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
Labels 2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Types of labels to avoid 2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
• DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing any
labels on the sheet.
Do not feed a label sheet through the
machine more than one time.
22
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