Product Safety GuideRead this Guide first. Please read the
Safety Instructions before you set up your
machine. See this Guide for trademarks
and legal limitations.
Quick Setup GuideFollow the instructions for setting up your
machine and installing the drivers and
software for the operating system (MFC7240 only) and connection type you are
using.
Basic User’s GuideLearn the basic Fax, Copy and Scan
(MFC-7240 only) operations and how to
replace consumables. See troubleshooting
tips.
Advanced User’s Guide Learn more advanced operations: Fax,
Copy, security features, printing reports
and performing routine maintenance.
Software User’s Guide
(MFC-7240 only)
Follow these instructions for Printing,
Scanning, Remote Setup, PC-Fax and
using the Brother ControlCenter utility.
Printed / In the Box
Printed / In the Box
Printed / In the Box
(For FAX-2840 and FAX-2940)
PDF file / Documentation
CD-ROM / In the Box
(For MFC-7240)
PDF file / Installer CD-ROM /
In the Box
PDF file / Installer CD-ROM /
In the Box
i
Download optional software from the Brother
Solutions Center (FAX-2840 and FAX-2940 users)
You can download free printer driver, scanner driver (FAX-2940 only1) and PC-Fax Send
software (FAX-2940 only) from the Brother Solutions Center, enabling you to use your Brother Fax
machine as a printer or a scanner (FAX-2940 only
2940 only). Visit us at http://solutions.brother.com/.
1
Not for Mac OS X 10.5.8 users
1
), or send faxes from your computer (FAX-
ii
Table of Contents
1General Setup1
IMPORTANT NOTE...............................................................................................1
Cleaning the machine ..........................................................................................46
Cleaning the outside of the machine ............................................................. 46
Cleaning the document feed..........................................................................47
Cleaning the corona wire............................................................................... 48
Cleaning the drum unit .................................................................................. 49
Cleaning the paper pick-up rollers.................................................................54
Checking the machine .........................................................................................56
Checking the Page Counters.........................................................................56
Checking the remaining life of parts .............................................................. 56
Packing and shipping the machine ......................................................................56
BGlossary59
CIndex63
v
General Setup1
1
IMPORTANT NOTE1
1
Memory Storage1
Most of the illustrations in this User’s
Guide show the FAX-2940.
Your menu settings are stored permanently,
and in the event of a power failure will not be
lost. Temporary settings (for example,
Contrast and Overseas Mode) will be lost.
(For FAX-2940)
During a power failure the machine will retain
the date and time and programmed fax timer
jobs (for example, Delayed Fax) for
approximately 60 hours. Other fax jobs in the
machine’s memory will not be lost.
(For FAX-2840 and MFC-7240)
During a power failure the machine will retain
the date and time for approximately 2 hours.
The fax jobs in the machine’s memory will be
lost.
1
Chapter 1
Note
Volume settings1
Ring volume1
You can choose a ring volume level from a
range of settings, from High to Off.
While in FAX mode press or to adjust
the volume level. The LCD will show the
current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the ring volume through
the menu:
a Press Menu, 1, 3, 1.
Volume
1.Ring
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Speaker volume1
You can choose a range of speaker volume
levels, from High to Off.
a Press Menu, 1, 3, 3.
Volume
3.Speaker
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
You can also adjust the speaker volume with
the control panel keys.
a Press (FAX).
b Press Hook/Hold.
c Press or .
This setting will stay until you change it
again.
d Press Hook/Hold.
Beeper volume1
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
choose a range of volume levels, from High
to Off.
a Press Menu, 1, 3, 2.
Volume
2.Beeper
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
2
Handset volume1
a Press Menu, 1, 3, 4.
Volume
4.Handset
b Press a or b to choose High or Low.
Press OK.
c Press Stop/Exit.
• You can adjust the handset volume any
time you are talking on the telephone.
There are two handset volume levels, Low
and High. The default setting is Low.
• Press or to adjust the volume level.
Note
WARNING
The LCD shows the setting are choosing.
The new setting will remain until you
change it again.
Choosing the Handset
Volume (For Volume Amplify)1
Before you begin to use the machine, you
must decide if you need to set the handset
volume to Volume Amplify:On for a user
who is hearing-impaired. The AMPLIFY
volume level complies with FCC standard.
Volume Amplify:Off
This default setting is appropriate if none of
the users are hearing-impaired. During a
conversation, users can press d or c
on the control panel to adjust the two volume
levels (The LCD will display -no+). When the
handset is replaced, the handset volume will
remain until you change it again.
Volume Amplify:On—Temporary
This setting is appropriate if some of the
users are hearing-impaired. During a
conversation, users can press d or c
on the control panel to adjust the three
volume levels (The LCD will display -non+).
When the handset is replaced, the handset
volume returns to the default setting of Low.
Volume Amplify:On—Permanent
Choose Volume Amplify:On—
Permanent if all of the users are hearing-
impaired. During a conversation, users can
press d or c on the control panel to
adjust the three volume levels (The LCD will
display -non+). When the handset is
replaced, the handset volume returns to
Permanent.
General Setup
When you press d or c on the
control panel to adjust the volume, the
LCD shows the setting you are choosing.
Each key press changes the volume to the
next setting.
It is important that you do NOT choose
Permanent unless ALL the users are
hearing-impaired. Otherwise, it may
impaired, press a or b to select Off,
and then press OK and go to Step
d.
If some or all of the users are
hearing-impaired, press a or b to
select On, and then press OK.
c Do one of the following.
If all the users are hearing-impaired,
press a or b to select Permanent,
and then press OK.
If only some or all of the users are
hearing-impaired, select
Temporary, and then press OK.
1
d Press Stop/Exit.
3
Chapter 1
Note
Automatic Daylight
Saving Time1
You can set the machine to change
automatically for Daylight Saving Time. It will
set itself forward one hour in the Spring, and
back one hour in the Fall.
a Press Menu, 0, 2, 2.
Date&Time
2.Auto Daylight
b Press a or b to choose On or Off.
Press OK.
c Press Stop/Exit.
Ecology features1
Toner Save1
You can save toner using this feature. When
you set Toner Save to On, print appears
lighter. The default setting is Off.
a Press Menu, 1, 4, 1.
Ecology
1.Toner Save
b Press a or b to choose On or Off.
Press OK.
c Press Stop/Exit.
We do not recommend Toner Save for
printing Photo or Gray Scale images.
Sleep mode1
The Sleep Time setting can reduce power
consumption. When the machine is in Sleep
mode (Power Save mode) it acts as though it
were turned off. Receiving data or starting an
operation wakes up the machine from Sleep
mode to Ready mode.
You can choose how long the machine must
be idle before it goes into Sleep mode. When
the machine receives a fax, computer data or
makes a copy, the timer will be reset. The
default setting is 3 minutes.
While the machine is in Sleep mode the LCD
will show Sleep.
a Press Menu, 1, 4, 2.
Ecology
2.Sleep Time
b Enter the length of time the machine is
idle before entering Sleep mode.
Press OK.
c Press Stop/Exit.
4
General Setup
Note
Deep Sleep mode1
If the machine is in Sleep mode and does not
receive any jobs for a certain length of time,
the machine will automatically enter Deep
Sleep mode, and the LCD will show Deep Sleep. Deep Sleep mode uses less power
than Sleep mode. The machine will wake up
and start warming up when the machine
receives computer data or when you press a
key on the control panel.
Lifting or replacing the handset will also wake
up the machine from Deep Sleep mode.
Toner Settings1
Toner Setting
(Continue mode)1
You can set the machine to continue printing
after the LCD shows Replace Toner.
The machine will continue printing until the
LCD shows Toner Ended.
The default setting is Stop.
a Press Menu, 1, 7.
General Setup
7.Replace Toner
b Press a or b to choose Continue or
Stop.
Press OK.
c Press Stop/Exit.
• If you continue printing in the Continue
mode, we cannot guarantee the print
quality.
1
• While using Continue mode the print may
appear faint.
• After replacing the toner cartridge with a
new one, the Continue mode will go back
to the default setting (Stop).
5
Chapter 1
Note
Receiving faxes in Continue
mode1
The machine can store received faxes in the
memory if you choose Continue mode when
the LCD shows Replace Toner. When
received faxes are printed in Continue mode
the LCD will ask if the print quality of the fax
is OK. If the quality is not good, choose
2.No. The machine will keep the faxes
stored in the memory so you can reprint them
after you replace the toner cartridge with a
new one. If the print quality is good, choose
1.Yes. The LCD will ask if you want to
delete the printed faxes from the memory. If
you choose not to delete them, you will be
asked again after you replace the toner
cartridge with a new one.
• The FAX-2840 and MFC-7240 can store
up to 400 faxes in memory and the FAX2940 can store up to 500 faxes in memory.
• (FAX-2840 and MFC-7240)
If you turn off the power switch faxes in
memory will be lost.
LCD Contrast1
You can change the contrast to make the
LCD look lighter or darker.
a Press Menu, 1, 5.
General Setup
5.LCD Contrast
b Press c to make the LCD darker. Or,
press d to make the LCD lighter.
Press OK.
c Press Stop/Exit.
• The machine will keep faxes stored in
Continue mode even if you change the
Continue setting to Stop.
• If you install a new toner cartridge when
the LCD shows Toner Ended, the
machine will ask if you want to print the
stored faxes. Choose 1.Print to print
stored faxes.
Toner End in Continue mode 1
When the LCD shows Toner Ended the
machine will stop printing. If the memory is full
and you want to continue receiving faxes, you
must install a new toner cartridge.
6
General Setup
Note
Dial Prefix1
The Dial Prefix setting will automatically dial a
predefined number before every fax number
you dial. For example: If your telephone
system requires a 9 to dial an outside number
use this setting to automatically dial 9 for
every fax you send.
Setting up the prefix number 1
a (USA) Press Menu, 0, 5.
(Canada) Press Menu, 0, 6.
b Enter the prefix number (up to 5 digits)
on the dial pad.
Press OK.
• You can use the numbers 0 to 9, #, l
and !. (Press Hook/Hold to display “!”.)
You cannot use ! with any other numbers
or characters.
If your telephone system requires a timed
break recall (hookflash), press Hook/Hold
to enter the break.
Changing the prefix number1
a (USA) Press Menu, 0, 5.
(Canada) Press Menu, 0, 6.
b Do one of the following:
To change the prefix number,
press 1.
To remove the prefix number, press
Clear to delete the digits. Go to step
c.
To exit without making a change,
press 2. Go to step d.
c Enter a new prefix number using the dial
pad (up to 5 digits), press OK.
d Press Stop/Exit.
1
• (Canada only) If the pulse dialing mode is
on, # and l are not available to use.
c Press Stop/Exit.
7
Chapter 1
Mode Timer1
The machine has two or three mode keys on
the control panel: FAX, SCAN (for MFC-7240
only) and COPY.
You can set how much time the machine
takes after the last Copy or Scan operation to
return to FAX mode. If you choose Off, the
machine will stay in the mode you used last.
MFC-7240
FAX-2840 and FAX-2940 1
a Press Menu, 1, 1.
1
General Setup
1.Mode Timer
b Press a or b to choose 0 Sec, 30
Secs, 1 Min, 2 Mins, 5 Mins or Off.
Press OK.
c Press Stop/Exit.
8
2
Note
Note
Note
Security features2
Security2
You can set up your machine with multiple
levels of security using TX Lock (for FAX2840 and MFC-7240), Memory Security (for
FAX-2940) and Setting Lock. You will not be
able to continue to schedule Delayed Faxes
or Polling jobs. However, any prescheduled
Delayed Faxes will be sent even if you turn on
TX Lock, so they will not be lost.
TX Lock
(FAX-2840 and MFC-7240)2
(For FAX-2840)
You can download the printer driver from
the Brother Solutions Center at
http://solutions.brother.com/.
TX Lock lets you prevent unauthorized
access to the machine.
While TX Lock is on, the following operations
are available:
Receiving telephone calls
Receiving faxes
Fax Forwarding
(if Fax Forwarding was already on)
PC printing (MFC-7240 only)
Scanning (MFC-7240 only)
• To print the faxes in memory, turn off TX
Lock.
• If you forget the TX Lock password,
please call Brother Customer Service.
Setting up the password2
If you have already set the password, you will
not need to set it again.
a Press Menu, 1, 6, 1.
Security
1.TX Lock
b Enter a four-digit number for the
password using numbers 0-9.
Press OK.
c If you are entering the password for the
first time, the LCD will show Verify:.
d Re-enter the password.
Press OK.
e Press Stop/Exit.
2
Paging
(if Paging was already on)
Remote Retrieval
(if Fax Storage was already on)
PC Fax Receive (MFC-7240 only)
(if PC Fax Receive was already on)
While TX Lock is on, the following operations
are NOT available:
Making telephone calls
Sending faxes
Copying
Changing the TX Lock password
a Press Menu, 1, 6, 1.
Security
1.TX Lock
b Press a or b to choose Set Password.
Press OK.
c Enter the registered four-digit password.
Press OK.
9
Chapter 2
Note
Note
d Enter a four-digit number for the new
password.
Press OK.
e If the LCD shows Verify:, re-enter the
new password.
Press OK.
f Press Stop/Exit.
Turning TX Lock on/off2
If you enter the wrong Password, the LCD
shows Wrong Password and stays offline.
The machine will stay in TX Lock Mode until
the registered password is entered.
Turning TX Lock on2
a Press Menu, 1, 6, 1.
b Press a or b to choose Set TX Lock.
Press OK.
c Enter the registered four-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Receiving faxes into memory (limited by
memory capacity)
FAX Forwarding (if Fax Forwarding was
already on)
Remote Retrieval (if Fax Storage was
already on)
While Memory Security is on, the following
operations are NOT available:
Printing received faxes
Sending faxes
Receiving telephone calls using the
machine’s handset
Making telephone calls using the
machine’s handset
Copying
Operation from control panel
To print the faxes in memory, turn off
Memory Security.
Setting up the password2
Turning TX Lock off2
a Press Menu.
Enter the registered four-digit password.
b Press OK.
TX Lock is automatically turned off.
Memory Security
(FAX-2940 only)2
Memory Security lets you prevent
unauthorized access to the machine. You will
not be able to continue to schedule Delayed
Faxes or Polling jobs. However, any prescheduled Delayed Faxes will be sent even if
you turn on Memory Security, so they will not
be lost.
While Memory Security is on, the following
operations are available:
10
• If you have already set the password, you
will not need to set it, again.
• If you forget the Memory Security
password, please call Brother Customer
Service.
a Press Menu, 1, 6, 1.
b Enter a four-digit number for the
password using numbers 0-9.
Press OK.
c Re-enter the password when the LCD
shows Verify:.
Press OK.
d Press Stop/Exit.
Security features
Changing your memory security
password
a Press Menu, 1, 6, 1.
b Press a or b to choose Set Password.
Press OK.
c Enter the registered four-digit password.
Press OK.
d Enter a four-digit number for the new
password.
Press OK.
e If the LCD shows Verify:, re-enter the
new password.
Press OK.
f Press Stop/Exit.
Turning memory security on/off2
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
Setting Lock2
2
Setting Lock lets you set a password to stop
other people from accidentally changing your
machine settings.
Make a careful note of your password. If you
forget it, you will have to reset the passwords
stored in the machine. Please call your
administrator or Brother Customer Service.
While Setting Lock is On, you cannot change
the settings without a password. You can only
change the following Fax transmission
settings that are in the FAX menu.
Contrast
Fax Resolution
Delayed Fax
Real Time TX
Polled TX
Overseas Mode
(For MFC-7240)
Also, machine settings cannot be changed
using Remote Setup while Setting Lock is On.
2
Turning memory security on2
a Press Menu, 1, 6, 1.
b Press a or b to choose Set Security.
Press OK.
c Enter the registered four-digit password.
Press OK.
The machine goes offline and the LCD
shows Secure Mode.
Turning memory security off2
a Press Menu.
b Enter the registered four-digit password.
Press OK.
Memory Security is automatically turned
off and the LCD shows the date and
time.
11
Chapter 2
Setting up the password2
a Press Menu, 1, 6, 2.
Security
2.Setting Lock
b Enter a four-digit number for the
password using numbers 0-9.
Press OK.
c Re-enter your password when the LCD
shows Verify:.
Press OK.
d Press Stop/Exit.
Changing your Setting Lock
password
a Press Menu, 1, 6, 2.
Security
2.Setting Lock
b Press a or b to choose Set Password.
Press OK.
c Enter your four-digit password.
Press OK.
d Enter a four-digit number for the new
password.
Press OK.
Turning Setting Lock on/off2
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning Setting Lock on
a Press Menu, 1, 6, 2.
Security
2.Setting Lock
b Press a or b to choose On.
Press OK.
c Enter your four-digit password.
Press OK.
2
d Press Stop/Exit.
Turning Setting Lock off
a Press Menu, 1, 6, 2.
Security
2.Setting Lock
b Enter your four-digit password.
Press OK twice.
c Press Stop/Exit.
e Re-enter your new password when the
LCD shows Verify:.
Press OK.
f Press Stop/Exit.
12
Security features
Note
Restricting dialing2
This feature is to prevent users from sending
a fax or call to a wrong number by mistake.
You can set the machine to restrict dialing by
using the dial pad, One Touch and Speed
Dial.
If you choose Off, the machine does not
restrict the dialing method.
If you choose Enter # twice, the machine
will prompt you to re-enter the number, and
then if you re-enter the same number
correctly, the machine will start dialing. If you
re-enter the wrong number, the LCD will
show an error message.
If you choose On, the machine will restrict all
fax sending and outbound calls for that
dialing method.
Dial pad restriction2
a Press Menu, 2, 6, 1.
Dial Restrict.
1.Dial Pad
Speed Dial restriction2
a Press Menu, 2, 6, 3.
Dial Restrict.
3.Speed Dial
b Press a or b to choose Off, Enter #
twice or On.
Press OK.
c Press Stop/Exit.
•The Enter # twice setting will not work
if you lift a machine’s handset or press
Hook/Hold before entering the number.
You will not be asked to re-enter the
number.
• You can not restrict dialing when you use
Redial/Pause.
• If you chose On or Enter # twice, you
cannot use the Broadcasting feature and
cannot combine quick dial numbers when
dialing.
2
b Press a or b to choose Off, Enter #
twice or On.
Press OK.
c Press Stop/Exit.
One Touch restriction2
a Press Menu, 2, 6, 2.
Dial Restrict.
2.One Touch Dial
b Press a or b to choose Off, Enter #
twice or On.
Press OK.
c Press Stop/Exit.
13
3
Note
Sending a fax3
Additional sending
options3
Sending faxes using multiple
settings3
Before you send a fax, you can change any
combination of these settings: contrast,
resolution, overseas mode, delayed fax timer,
polling transmission, real time transmission
or cover page settings.
a Make sure you are in FAX mode .
After each setting is accepted, the LCD
asks if you want to enter more settings:
Other Settings
1.Yes 2.No
b Do one of the following:
To choose more settings, press 1.
The LCD returns to the Setup Send
menu so you can choose another
setting.
If you have finished choosing
settings, press 2 and go to the next
step for sending your fax.
Contrast3
For most documents the default setting of
Auto will give the best results.
It automatically chooses the suitable contrast
for your document.
If your document is very light or dark,
changing the contrast may improve the
quality of the fax.
Use Dark to make the faxed document
lighter.
Use Light to make the faxed document
darker.
a Make sure you are in FAX mode .
b Load your document.
c Press Menu, 2, 2, 1.
Setup Send
1.Contrast
d Press a or b to choose Auto, Light or
Dark.
Press OK.
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting if you choose Photo as the Fax
Resolution.
14
Sending a fax
Note
Changing Fax Resolution3
The quality of a fax can be improved by
changing the Fax Resolution. Resolution can
be changed for the next fax or for all faxes.
To change the Fax Resolution setting
for the next fax
a Make sure you are in FAX mode .
b Load your document.
c Press Resolution, then a or b to
choose the resolution.
Press OK.
To change the default Fax Resolution
setting
a Make sure you are in FAX mode .
b Press Menu, 2, 2, 2.
Setup Send
2.Fax Resolution
Additional sending
operations3
Sending a fax manually3
3
Manual transmission3
Manual transmission lets you hear the
dialing, ringing and fax-receiving tones while
sending a fax.
a Make sure you are in FAX mode .
b Load your document.
c Press Hook/Hold or pick up the handset
of the machine and listen for a dial tone.
3
d Dial the fax number you want to call.
e When you hear the fax tone, press
Start.
f Press Hook/Hold, or replace the
machine’s handset.
3
c Press a or b to choose the resolution
you want.
Press OK.
You can choose four different resolution
settings.
fax resolution
StandardSuitable for most typed
documents.
FineGood for small print and
transmits a little slower than
Standard resolution.
S.FineGood for small print or artwork
and transmits slower than Fine
resolution.
PhotoUse when the document has
varying shades of gray or is a
photograph. Photo has the
slowest transmission time.
Sending a fax at the end of a
conversation3
At the end of a conversation you can send a
fax to the other party before you both hang
up.
a Ask the other party to wait for fax tones
(beeps) and then to press the Start or
Send key before hanging up.
b Make sure you are in FAX mode .
c Load your document.
d Press Start.
e Replace the machine’s handset.
15
Chapter 3
Note
Note
Dual access3
You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD will show the new
job number.
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
If you get an Out of Memory message
while scanning the first page of a fax,
press Stop/Exit to cancel scanning. If you
get an Out of Memory message while
scanning a subsequent page, you can
press Start to send the pages scanned so
far, or press Stop/Exit to cancel the
operation.
Broadcasting3
Broadcasting lets you send the same fax
message to more than one fax number. You
can include Groups, One Touch, Speed Dial
numbers and up to 50 manually dialed
numbers in the same broadcast.
How to broadcast a fax3
Use (Address Book) to help you
choose numbers easily.
a Make sure you are in FAX mode .
b Load your document.
c Enter a number.
Press OK.
You can use either a One Touch,
Speed Dial, a Group number, or a
number manually entered using the dial
pad. (See Basic User’s Guide: How to dial.)
d Repeat step c until you have entered
all the fax numbers you want to
broadcast to.
e Press Start.
After the broadcast is finished the machine
will print a Broadcast Report to let you know
the results.
You can broadcast up to 272 different
numbers. This will depend on how many
Groups, access codes or credit card numbers
you have stored, and on how many delayed
or stored faxes in memory.
Before you begin the broadcast3
One Touch and Speed Dial numbers must be
stored in the machine’s memory before they
can be used in a broadcast. (See Basic
User’s Guide: Storing One Touch Dial numbers and Storing Speed Dial numbers.)
Group numbers must also be stored in the
machine’s memory before they can be used
in a broadcast. Group numbers include many
stored One Touch Dial and Speed Dial
numbers for easier dialing. (See Setting up Groups for Broadcastinguu page 34.)
16
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