Brother FAX-2825, FAX-2920, FAX-2820, MFC-7225N, MFC-7220 User Manual

FACSIMILE EQUIPMENT

SERVICE MANUAL

MODELS: FAX-2820/2825/2910/2920

MFC-7220/7225N

Confidential

© Copyright Brother 2005

All rights reserved.

No part of this publication may be reproduced in any
form or by any means without permission in writing
from the publisher.

Specifications are subject to change without notice.

Confidential

PREFACE

This Service Manual is intended for use by service personnel and details the specifications,
construction, theory of operation, and maintenance for the Brother machines noted on the front
cover. It includes information required for troubleshooting and service--disassembly, reassembly,
and lubrication--so that service personnel will be able to understand equipment function, repair the
equipment in a timely manner and order spare parts as necessary.

To perform appropriate maintenance so that the machine is always in the best possible condition
for the customer, service personnel must adequately understand and apply this manual.

HOW THIS MANUAL IS ORGANIZED

This manual is made up of nine chapters and appendices.

CHAPTER 1 PARTS NAMES AND FUNCTIONS

Contains external views and names of components and describes their functions. Information
about the keys on the control panel is included to help you check operation or make adjustments.

CHAPTER 2 SPECIFICATIONS

Lists the specifications of each model, which enables you to make a comparison of different
models.

CHAPTER 3 THEORY OF OPERATION

Gives an overview of the scanning and printing mechanisms as well as the sensors, actuators, and
control electronics. It aids in understanding the basic principles of operation as well as locating
defects for troubleshooting.

CHAPTER 4 TRANSFER OF DATA LEFT IN THE MACHINE TO BE SENT FOR REPAIR

Describes how to transfer data left in the machine to be sent for repair. The service personnel
should instruct end users to follow the transfer procedure given in this chapter if the machine at the
user site cannot print received data due to the printing mechanism defective. End users can
transfer received data to another machine to prevent data loss.

CHAPTER 5 DISASSEMBLY/REASSEMBLY AND LUBRICATION

Details procedures for disassembling and reassembling the machine together with related notes.
The disassembly order flow provided enables you to see at a glance the quickest way to get to
component(s) involved.
At the start of a disassembly job, you check a disassembly order flow that guides you through a
shortcut to the object components.
This chapter also covers screw tightening torques and lubrication points to which the specified
lubricants should be applied during reassembly jobs.

CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS

REPLACEMENT

Details adjustments and updating of settings, which are required if the main PCB and some other
parts have been replaced.

CHAPTER 7 CLEANING

Provides cleaning procedures not covered by the User's Manual. Before starting any repair work,
clean the machine as it may solve the problem concerned.

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CHAPTER 8 MAINTENANCE MODE

Describes the maintenance mode which is exclusively designed for the purpose of checks, settings
and adjustments using the keys on the control panel.
In the maintenance mode, you can update memory (EEPROM: electrically erasable programmable
read-only memory) for setting the CIS scanner area, for example. You can also customize the
EEPROM according to the shipment destination of the machine concerned. In addition, you can
perform operational checks of the LCD, control panel PCB or sensors, perform a print test, display
the log information or error codes, and modify firmware switches (WSW).

CHAPTER 9 ERROR INDICATION AND TROUBLESHOOTING

Details error messages and codes that the incorporated self-diagnostic functions display if any
error or malfunction occurs. If any error message appears, refer to this chapter to find which
components should be checked or replaced.
The latter half of this chapter provides sample problems that could occur in the main sections of
the machine and related troubleshooting procedures. This will help service personnel pinpoint and
repair defective components.

APPENDIX 1 SERIAL NUMBERING SYSTEM

Shows the location of serial number labels put on some parts and lists the coding information
pertaining to the serial numbers.

APPENDIX 2 FIRMWARE INSTALLATION

Provides instructions on how to update firmware stored in the flash ROM on the main PCB or load
firmware to a new main PCB from the host PC.
No hardware replacement is required for updating.

APPENDIX 3 CUSTOMIZING CODES ACCORDING TO SHIPPING DESTINATION

Lists the customizing codes for the various preferences exclusively designed for each destination
(e.g. language). Those codes are stored in the memory (EEPROM) mounted on the main PCB. If
the main PCB is replaced with a new one, therefore, you will need to set the proper customizing
codes with the machine in the maintenance mode.

APPENDIX 4 FIRMWARE SWITCHES (WSW)

Describes the functions of the firmware switches, which can be divided into two groups: one is for
customizing preferences designed for the shipping destination (as described in Appendix 3) and
the other is for modifying preferences that match the machine to the environmental conditions.
Use the latter group if the machine malfunctions due to mismatching.

APPENDIX 5 WIRING DIAGRAM

Provides the wiring diagram that helps you understand the connections between PCBs.

APPENDIX 6 CIRCUIT DIAGRAMS

Provides the circuit diagrams of the NCU PCB and power supply PCB.

APPENDIX 7 LOCATION TO ATTACH THE SPRAY CAUTION LABEL

This manual describes the models and their versions destined for major countries.
The specifications and functions are subject to change depending upon each destination.

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TABLE OF CONTENTS

CHAPTER 1 PARTS NAMES & FUNCTIONS

1.1 EQUIPMENT OUTLINE ............................................................................................ 1-1

1.2 CONTROL PANEL.................................................................................................... 1-2

1.3 COMPONENTS......................................................................................................... 1-5

CHAPTER 2 SPECIFICATIONS

2.1 GENGERAL .............................................................................................................. 2-1

2.1.1 General Specifications......................................................................................... 2-1

2.1.2 Paper Specifications ............................................................................................ 2-2

2.1.3 Printable Area................................................................................................................ 2-4

2.1.4 Toner Cartridge Weight Information........................................................................... 2-8

2.2 SPECIFICATIONS LIST............................................................................................ 2-9

CHAPTER 3 THEORY OF OPERATION

3.1 Overview................................................................................................................... 3-1

3.2 Mechanical Components ........................................................................................ 3-2

3.2.1 Scanner Mechanism ............................................................................................ 3-3

3.2.2 Document Feeding and Ejecting Mechanism ...................................................... 3-3

3.2.3 Scanner................................................................................................................ 3-3

3.2.4 Printing Mechanism ............................................................................................. 3-4

3.2.4.1 Paper supply................................................................................................ 3-4

3.2.4.2 Push-up function of paper tray .................................................................... 3-6

3.2.4.3 Paper registration ........................................................................................ 3-8

3.2.4.4 Paper eject .................................................................................................. 3-9

3.2.4.5 Drum unit ..................................................................................................... 3-9

3.2.4.6 Toner cartridge .......................................................................................... 3-10

3.2.4.7 Print process.............................................................................................. 3-13

3.2.5 Sensors and Actuators ...................................................................................... 3-16

3.3 Control Electronics ............................................................................................... 3-17

3.3.1 Components ...................................................................................................... 3-17

CHAPTER 4 TRANSFER OF DATA LEFT IN THE MACHINE TO BE SENT FOR REPAIR

4.1 TRANSFERRING RECEIVED FAX DATA ............................................................... 4-1

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CHAPTER 5 DISASSEMBLY/REASSEMBLY AND LUBRICATION

5.1 DISASSEMBLY/REASSEMBLY .............................................................................. 5-1

 Safety Precautions .......................................................................................................5-1

 Tightening Torque ........................................................................................................ 5-2

 Preparation ................................................................................................................... 5-3

 How to Access the Object Component ........................................................................ 5-3

 Disassembly Flowchart ................................................................................................ 5-4

5.1.1 Paper Eject Tray .................................................................................................. 5-5

5.1.2 Drum/Toner ASSY ............................................................................................... 5-5

5.1.3 Paper Tray ........................................................................................................... 5-6

5.1.4 Back Cover .......................................................................................................... 5-7

5.1.5 Rear Chute Cover................................................................................................ 5-8

5.1.6 Document Base ASSY......................................................................................... 5-9

5.1.7 Side Cover L ...................................................................................................... 5-10

5.1.8 Handset Holder.................................................................................................. 5-11

5.1.9 Speaker ASSY................................................................................................... 5-12

5.1.10 Side Cover R/Link Stopper ................................................................................5-13

5.1.11 Panel Unit ..........................................................................................................5-14

5.1.12 Hook PCB ASSY ............................................................................................... 5-20

5.1.13 Top Cover .......................................................................................................... 5-21

5.1.14 NCU PCB ASSY ................................................................................................ 5-32

5.1.15 Paper Stopper L/S ............................................................................................. 5-34

5.1.16 Front Cover........................................................................................................ 5-35

5.1.17 Pickup Roller Holder ASSY ...............................................................................5-36

5.1.18 Fixing Unit .......................................................................................................... 5-40

5.1.19 High-Voltage PS PCB ASSY ............................................................................. 5-45

5.1.20 Main PCB...........................................................................................................5-46

5.1.21 PS PCB Unit/Fan 40.......................................................................................... 5-48

5.1.22 Laser Unit........................................................................................................... 5-52

5.1.23 Sub Chute ASSY ...............................................................................................5-53

5.1.24 Link Lever ..........................................................................................................5-54

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5.1.25 Tail Edge Actuator ............................................................................................. 5-55

5.1.26 Regist Front Actuator/Regist Front Spring......................................................... 5-55

5.1.27 Regist Sensor PCB ASSY ................................................................................. 5-56

5.1.28 Regist Rear Actuator/Regist Rear Spring.......................................................... 5-56

5.1.29 Fan Motor 60 Unit .............................................................................................. 5-57

5.1.30 Toner LED PCB ASSY/LED Holder................................................................... 5-58

5.1.31 New Toner Actuator/New Toner Actuator Spring.............................................. 5-59

5.1.32 New Toner Sensor Harness ASSY.................................................................... 5-59

5.1.33 Cover Sensor..................................................................................................... 5-60

5.1.34 Toner Sensor PCB ASSY .................................................................................. 5-60

5.1.35 Main Motor ASSY ..............................................................................................5-61

5.1.36 Develop Joint ..................................................................................................... 5-62

5.1.37 P/R Solenoid ASSY ........................................................................................... 5-63

5.1.38 F/R Solenoid ASSY ........................................................................................... 5-63

5.1.39 Main Frame L..................................................................................................... 5-65

5.1.40 Main Frame R .................................................................................................... 5-66

5.1.41 Harness Routing ................................................................................................ 5-67

5.2 LUBRICATION........................................................................................................ 5-74

CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS

REPLACEMENT

6.1 IF YOU REPLACE THE MAIN PCB ......................................................................... 6-1

[ 1 ] Load update programs/data ........................................................................ 6-1

[ 2 ] Initialize the EEPROM on the main PCB (Function code 01) ..................... 6-1

[ 3 ] Customize the EEPROM on the main PCB (Function code 74) ................. 6-1

[ 4 ] Check the control panel PCB for normal operation (Function code 13) ..... 6-1

[ 5 ] Adjust the handset volume (Function code 16) ........................................... 6-1

[ 6 ] Make a sensor operation check (Function code 32) ...................................6-1

[ 7 ] Adjust the scan start/end positions (Function code 54) .............................. 6-1

[ 8 ] Acquire of white level data and set the CIS scanner area

(Function code 55)....................................................................................... 6-1

[ 9 ] Setting the serial number............................................................................. 6-2

[ 10 ] Inputting the adjusted value of the laser scanner........................................ 6-3

[ 11 ] Switch back to standby ................................................................................ 6-3

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6.2 IF YOU REPLACE THE CIS ..................................................................................... 6-4

[ 1 ] Acquire of white level data and set the CIS scanner area setting

(Function code 55)....................................................................................... 6-4

6.3 IF YOU REPLACE THE LASER UNIT ..................................................................... 6-4

[ 1 ] Inputting the adjusted value of the laser scanner........................................ 6-4

CHAPTER 7 CLEANING

CHAPTER 8 MAINTENANCE MODE

8.1 ENTRY INTO THE MAINTENANCE MODE............................................................. 8-1

8.2 LIST OF MAINTENANCE MODE FUNCTIONS ....................................................... 8-2

8.3 USER-ACCESS TO THE MAINTENANCE MODE .................................................. 8-3

8.4 DETAILED DESCRIPTION OF MAINTENANCE MODE FUNCTIONS................... 8-5

8.4.1 EEPROM Parameter Initialization (Function code 01/91) ................................... 8-5

8.4.2 Printout of Scanning Compensation Data (Function code 05)............................ 8-6

8.4.3 ADF Performance Test (Function mode 08) ....................................................... 8-8

8.4.4 Test Pattern (Function mode 09)......................................................................... 8-9

8.4.5 Firmware Switch Setting and Printout ............................................................... 8-10

8.4.5.1 Firmware switch setting (Function mode 10) ............................................8-10

8.4.5.2 Printout of firmware switch data (Function mode 11)................................8-12

8.4.6 Operation Check of LCD (Function mode 12) ................................................... 8-13

8.4.7 Operational Check of Control Panel PCB (Function mode 13) ......................... 8-14

8.4.8 Adjustment of Handset Volume (Function code 16).......................................... 8-15

8.4.9 Sensor Operational Check (Function mode 32) ................................................ 8-16

8.4.10 Received Data Transfer Function (Function mode 53) ..................................... 8-17

8.4.11 Fine Adjustment of Scan Start/End Positions (Function mode 54) ................... 8-19

8.4.12 Acquisition of White Level Data and CIS Scanner Area Setting

(Function mode 55) ........................................................................................... 8-21

8.4.13 Continuous print Test (Function mode 67) ........................................................ 8-21

8.4.14 EEPROM Customizing (Function mode 74)...................................................... 8-22

8.4.15 Display of the Equipment’s Log Information (Function mode 80) .....................8-23

8.4.16 Machine Error Code Indication (Function mode 82).......................................... 8-25

8.4.17 Output of Transmission Log to the Telephone Line (Function mode 87).......... 8-25

8.4.18 Cancellation of the Memory Security Mode....................................................... 8-25

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CHAPTER 9 ERROR INDICATION AND TROUBLESHOOTING

9.1 error indication ........................................................................................................ 9-1

9.1.1 Equipment Errors................................................................................................. 9-1

[ 1 ] Error messages appearing on the LCD....................................................... 9-1

[ 2 ] Error codes shown in "MACHINE ERROR X

X" messages........................ 9-6

9.1.2 Communications Errors ..................................................................................... 9-12

9.2 troubleshooting ..................................................................................................... 9-16

9.2.1 Introduction ........................................................................................................ 9-16

9.2.2 Precautions........................................................................................................ 9-16

9.2.3 Checking Prior to Troubleshooting .................................................................... 9-16

9.2.4 Troubleshooting Based on Problem Type ......................................................... 9-17

[ 1 ] Paper feeding problems ............................................................................ 9-17

[ 2 ] Software setting problems ......................................................................... 9-19

[ 3 ] Malfunction ................................................................................................ 9-22

[ 4 ] Image defects ............................................................................................ 9-28

[ 5 ] Incorrect printout........................................................................................ 9-49

[ 6 ] Network problem ....................................................................................... 9-51

[ 7 ] Troubleshooting of the control panel ......................................................... 9-55

[ 8 ] Troubleshooting of fax functions ............................................................... 9-57

APPENDIX 1 SERIAL NUMBERING SYSTEM

APPENDIX 2 FIRMWARE INSTALLATION

A2.1 INSTALLING THE UPDATE DATA TO THE MACHINE ................................ App. 2-1

A2.2 SETTING ID CODES TO MACHINES .............................................................App. 2-8

APPENDIX 3 CUSTOMIZING CODES ACCORDING TO SHIPPING DESTINATION

APPENDIX 4 FIRMWARE SWITCHES (WSW)

APPENDIX 5 WIRING DIAGRAM

APPENDIX 6 CIRCUIT DIAGRAMS

NCU PCB (U.S.A. and CANADA models)

NCU PCB (EUROPE models)

Power Supply PCB 100V (U.S.A. and CANADA models)

Power Supply PCB 200V (EUROPE models)

APPENDIX 7 LOCATION TO ATTACH THE SPRAY CAUTION LABEL

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SAFETY PRECAUTIONS

To use the machine safely

Please keep these instructions for later reference and read them before attempting any maintenance.

NOTE: (For FAX-2820/2825 and MFC-7220/7225N) If there are faxes in the machine's memory,

you need to print them or save them before you turn off the power and unplug the machine.

WARNING

There are high voltage electrodes
inside the machine. Before you
clean the inside of the machine,
make sure you have unplugged
the telephone line cord first and then
the power cord from the AC
power outlet.

Do not handle the plug with wet
hands. Doing this might cause an
electrical shock.

After you use the machine, some
internal parts are extremely HOT!
To prevent injures, be careful not to
put your fingers in the area shown in
the illustration.

The fixing unit is marked with a
caution label. Please do not remove
or damage the label.

 Use caution when installing or modifying telephone lines. Never touch telephone wires or

terminals that are not insulated unless the telephone line has been disconnected at the walljack.
Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a
wet location.

 This product must be installed near an AC power outlet that is easily accessible. In case of an

emergency, you must disconnect the power cord from the AC power outlet to shut off the power
completely.

Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to
ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with
a dry, lint-free cloth and dispose of it according to local regulations.

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WARNING

DO not use any type of spray to clean inside or outside of the machine.
Doing this may cause a fire or electrical shock.

WARNING

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
washing machine, in a wet basement or near a swimming pool.

2. Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.

3. Do not use this product to report a gas leak in the vicinity of the leak.

4. Use only the power cord supplied with this machine.

SAVE THESE INSTRUCTIONS

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ix

CHOOSING A LOCATION

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk.
Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose
a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C).

CAUTION

• Avoid placing your machine in a high-traffic area.

• Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators.

• Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.

• Do not connect your machine to an AC power outlet controlled by wall switches or automatic

timers.

• Disruption of power can wipe out information in the machine’s memory.

• Do not connect your machine to an AC power outlet on the same circuit as large appliances or

other equipment that might disrupt the power supply.

• Avoid interference sources, such as speakers or the base units of cordless phones.

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CHAPTER

PARTS NAMES & FUNCTIONS

1

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CHAPTER 1 PARTS NAMES & FUNCTIONS

This chapter contains external views and names of components and describes their functions.
Information about the keys on the control panel is included to help you check operation or make
adjustments.

CONTENTS

1.1 EQUIPMENT OUTLINE ................................................................................................... 1-1

1.2 CONTROL PANEL...........................................................................................................1-2

1.3 COMPONENTS................................................................................................................1-5

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1.1 EQUIPMENT OUTLINE

Front view

Control Panel Cover

Telephone Handset

ADF Document Support

Automatic Document Feeder (ADF)

ADF Document Output Support

Manual Feed Slot

Paper Tray

Rear view

Control Panel

Face-down Output Tray
Support Flap with Extension

Front Cover

USB Interface Connector

Power Switch

AC Power Connector

Back Cover

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Parallel Interface Connector

10/100 Baser TX Port

1.2 CONTROL PANEL

FAX-2820, FAX-2825, FAX-2910 and FAX-2920 have the same keys.

11

10

9 8

7

6

1

MFC-7220 and MFC-7225N have the same keys.

10 12

3 2

4

5

8 9

7

6

1

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2

3

5 4

1. One-Touch Keys 4. Dial Pad

These 10 keys give you instant access to 10
(MFC-7220 and MFC-7225N) or 20
(FAX-2820, FAX-2825, FAX-2910 and FAX-2920)
previously stored dial numbers.

2. Fax and Telephone Keys 5. Start

Redial/Pause

Redials the last number you called. It also inserts a
pause in quick dial numbers.

Hook/Hold

Lets you dial telephone and fax numbers without lifting
the handset.

—OR—

Lets you place telephone calls on hold.

Resolution
Sets the resolution when you send a fax.

3. Navigation Keys 7. Reports

Menu/Set

The same key is used for Menu and Set operations. Lets
you access the Menu to program and store your settings
in the machine.

Volume keys

When using the handset, listening to the speaker in Fax
mode or on standby, you can press these keys to adjust
the volume.

Search/Speed Dial
Lets you look up numbers that are stored in the dialing
memory. It also lets you dial stored numbers by
pressing # and a three-digit number.

Press to scroll forward or backward to a menu selection.

Use these keys to dial telephone or fax numbers and as a
keyboard for entering information into the machine.

The # key lets you temporarily switch the dialing mode
during a telephone call from Pulse to Tone

only).

(For Canada

Lets you start sending faxes or making copies.

6. Stop/Exit

Stops an operation or exits from the menu.

Print the Transmission Verification Report, Help List,
Quick-Dial List, Fax Journal, User Settings and Network
Configuration*. (*MFC-7225N only).

8. Mode Keys

Fax

Lets you access Fax mode.

Scan

(MFC-7220 and MFC-7225N only)
Lets you access Scan mode.

Copy

Lets you access Copy mode.

or
Press to scroll through the menus and options.

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9. Liquid Crystal Display (LCD) 11. Shift

(FAX-2820, FAX-2825, FAX-2910 and FAX-2920 only)

Displays messages on the screen to help you set up and
use your machine.

10. Copy Key (Temporary settings)

Options

You can quickly and easily select temporary settings for
copying.

To access One-Touch numbers 11 to 20, hold down

Shift as you press the One-Touch key.

12. Printer Key

(MFC-7220 and MFC-7225N only)

Job Cancel

You can cancel a print job and clear the printer memory.

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1.3 COMPONENTS

N

The equipment consists of the following major components:

Document Base ASSY

Handset Holder

Buttery ASSY

Inner Chute

Back Cover

Rear Chute Cover

Panel Unit

Document Chute ASSY

Paper Eject Tray

CU PCB & Shield Case

Inner Chute Cover ASSY

Laser Unit

Side Cover R

Fixing Unit

Main PCB

Side Cover L

High-voltage PS PCB

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PS PCB Unit

Frame Unit

Front Cover

Paper Tray

CHAPTER

SPECIFICATIONS

2

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CHAPTER 2 SPECIFICATIONS

This chapter lists the specifications of each model, which enables you to make a comparison of
different models.

CONTENTS

2.1 GENERAL........................................................................................................................ 2-1

2.1.1 General Specifications......................................................................................... 2-1

2.1.2 Paper Specifications ............................................................................................ 2-2

2.1.3 Printable Area................................................................................................................ 2-4

2.1.4 Toner Cartridge Weight Information........................................................................... 2-8

2.2 SPECIFICATIONS LIST .................................................................................................. 2-9

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2.1 GENERAL

2.1.1 General Specifications

Memory Capacity 8 MB (FAX-2820/ FAX-2825)

Automatic Document Feeder (ADF) Up to 20 sheets

16 MB (MFC-7220/ FAX-2910/ FAX-2920)
32 MB (MFC-7225N)

Paper Tray

Printer Type Laser

Print Method Electrophotography by semiconductor laser beam

Liquid Crystal Display (LCD) 16 characters x 1 lines

Power Source 100 to 120V AC 50/60Hz

Power Consumption Sleep: 10W

Dimensions (W x D x H) 374 (W) x 374 (D) x 262(H)

Weight 16.21 b (7.35kg)

Noise Operating: 53 dB A or less

Temperature Operating: 50°F to 90.5°F (10 to 32.5°C)

Humidity Operating: 20 to 80% (without condensation)

250 Sheets (20 lb (80 g/m²))

scanning

220 to 240V AC 50/60Hz

Standby: 80W
Peak: 1040W

Standby: 30 dB A or less

Storage: 32°F to 104°F (0 to 40°C)

Storage: 10 to 90% (without condensation)

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2.1.2 Paper Specifications

(1) Paper type

Paper type Tray1

Manual feed
slot

Select the paper type from the
printer driver

Plain paper

60 g/m2 to 105 g/m
(16 to 28 lbs.)

2

O O Plain paper

Recycled paper O O Recycled paper

Bond paper O O Bond paper

Thick paper

105 g/m2 to 161 g/m
(28 to 43 lbs.)

2

X O Thick paper or Thicker paper

O

Transparency

Up to 10 sheets

O

Transparency

A4 or Letter

Label X

Envelop X O

O

Thicker paper

Envelope or Env.Thick
or Env.Thin

Card Stock X O Thick paper or Thicker paper

(2) Paper size

Paper size

Paper Tray

A4, Letter, Legal*, B5 (ISO),
Executive, A5, A6, B6 (ISO),
B5 (JIS), Folio*

Width:

69.9 to 215.9 mm (2.75 to 8.5 in.)
Length:

Manual feed slot

116 to 406.4 mm (4.57 to 16.0 in.)

* Legal and Folio are not available in some regions.

(3) Other paper specifications

<Paper tray>

Cut sheet

Basis weight 60 to 105 g/m2 (16 to 28 lb.)

Caliper 0.08 to 0.12 mm (0.003 to 0.005 in.)

Moisture content 4% to 6% by weight

<Manual feed slot>

Cut sheet

Basis weight 60 to 161 g/m2 (16 to 43 lb.)

Caliper 0.08 to 0.19 mm (0.003 to 0.007 in.)

Moisture content 4% to 6% by weight

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(4) Recommended paper

Europe USA

Plain paper Xerox Premier 80 g/m

Xerox Business 80 g/m
Modo Paper DATACOPY 80 g/m
IGEPA X-press 80 g/m2

2

2

Xerox 4200DP 20lb
Xerox 4024 28lb

2

Hammermill Laser Paper 24lb

Recycled paper

Transparency

Label

Xerox Recycled Supreme Xerox Recycled Supreme

3M CG3300 3M CG 3300

Avery laser label L7163 Avery laser label #5160

* This printer can use recycled paper that meets the DIN 19309 specification

CAUTION:

When you are choosing print media, be sure to follow the information given below to prevent
any paper jams, print quality problems or printer damage;

• It is recommended to use long-grained paper for the best print quality. If short-grained

paper is being used, it might be the cause of paper jams.

• Use neutral paper. Do not use acid paper to avoid any damage to the drum unit.

• Avoid using coated paper such as vinyl coated paper.

• Avoid using preprinted or highly textured paper.

• It is recommended to use labels or transparencies which are designed for use in laser

printers.

• Avoid feeding labels with the carrier sheet exposed, or the printer will be damaged.

• Before loading paper with holes such as organizer sheets, be sure to fan the stack well.

• Do not use organizer sheets that are stuck together. The glue that is used might caused

damaged to the printer.

• When printing on the back of pre-printed paper, if the paper is curled, be sure to

straighten the paper as much as possible.

Different types of paper should not be loaded at the same time in the paper tray to avoid any
paper jams or misfeeds.

(5) Paper tray capacity

Paper Tray

Manual feed slot

Paper Capacity 250 sheets (80 g/m2 or 21lb) Single sheet

(6) Print delivery

Face down output tray

2

capacity: Maximum 100 sheets (80 g/m

)

face down only

NOTE:

Face-down: Delivery with the printed face of the paper downwards.

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2.1.3 Printable Area

When using PCL emulation, the edges of the paper that cannot be printed on are shown below.

Portrait

G

E

G

G

C

A

F

Physical page

Printable area

Logical page

E

B

D

G

F

B Physical page length

D

F

Maximum logical page length

Distance from edge of physical page to
edge of logical page

NOTE:

• “Logical page” shows the printable area for a PCL driver.

• “Printable area” shows mechanical printable area of the machine.

• Therefore, the machine can only print within the shaded area when you use a PCL driver.

2-4 Confidential

The table below shows the printable areas when printing on Portrait for each paper size.

Size A B C D E F G

Letter

Legal

Folio

Executive

A4

A5

A6

B5 (JIS)

B5 (ISO)

B6 (ISO)

COM10

MONARCH

C5

DL

DLL

215.9 mm

8.5”
(2,550 dots)

215.9 mm

8.5”
(2,550 dots)

215.9 mm

8.5”
(2,550 dots)

184.15 mm

7.25”
(2,175 dots)

210.0 mm

8.27”
(2,480 dots)

148.5 mm

5.85”
(1,754 dots)

105.0 mm

4.13”
(1,240 dots)

182.0 mm

7.1”
(2,130 dots)

176.0 mm

6.93”
(2,078 dots)

125.0 mm

4.92”
(1,476 dots)

104.78 mm

4.125”
(1,237 dots)

98.43 mm

3.875”
(1,162 dots)

162.0 mm

6.38”
(1,913 dots)

110.0 mm

4.33”
(1,299 dots)

220.0 mm

8.66”
(2,598 dots)

279.4 mm

11.0”
(3,300 dots)

355.6 mm

14.0”
(4,200 dots)

330.2mm

13.0”
(3,900 dots)

266.7 mm

10.5”
(3,150 dots)

297.0 mm

11.69”
(3,507 dots)

210.0 mm

8.27”
(2,480 dots)

148.5 mm

5.85”
(1,754 dots)

257.0 mm

10.11”
(3,033 dots)

250.0 mm

9.84”
(2,952 dots)

176.0 mm

6.93”
(2,078 dots)

241.3 mm

9.5”
(2,850 dots)

190.5 mm

7.5”
(2,250 dots)

229.0 mm

9.01”
(2,704 dots)

220.0 mm

8.66”
(2,598 dots)

110.0 mm

4.33”
(1,299 dots)

203.2 mm

8.0”
(2,400 dots)

203.2 mm

8.0”
(2,400 dots)

203.2 mm

8.0”
(2,400 dots)

175.7 mm

6.92”
(2,025 dots)

198.0 mm

7.79”
(2,338 dots)

136.5 mm

5.37”
(1,612 dots)

93.0 mm

3.66”
(1,098 dots)

170.0 mm

6.69”
(2,007 dots)

164.0 mm

6.46”
(1,936 dots)

164.0 mm

4.44”
(1,334 dots)

92.11 mm

3.63”
(1,087 dots)

85.7 mm

3.37”
(1,012 dots)

150.0 mm

5.9”
(1,771 dots)

98.0 mm

3.86”
(1,157 dots)

207.4 mm

8.17”
(2,450 dots)

279.4 mm

11.0”
(3,300 dots)

355.6 mm

14.0”
(4,200 dots)

330.2mm

13.0”
(3,900 dots)

266.7 mm

10.5”
(3,150 dots)

297.0 mm

11.69”
(3,507 dots)

210.0 mm

8.27”
(2,480 dots)

148.5 mm

5.85”
(1,754 dots)

257.0 mm

10.11”
(3,033 dots)

250.0 mm

9.84”
(2,952 dots)

176.0 mm

6.93”
(2,078 dots)

241.3 mm

9.5”
(2,850 dots)

190.5 mm

7.5”
(2,250 dots)

229.0 mm

9.01”
(2,704 dots)

220.0 mm

8.66”
(2,598 dots)

110.0 mm

4.33”
(1,299 dots)

6.35 mm

0.25”
(75 dots)

6.35 mm

0.25”
(75 dots)

6.35 mm

0.25”
(75 dots)

6.35 mm

0.25”
(75 dots)

6.01 mm

0.24”
(71 dots)

6.01 mm

0.24”
(71 dots)

6.01 mm

0.24”
(71 dots)

6.01 mm

0.24”
(71 dots)

6.01 mm

0.24”
(71 dots)

6.01 mm

0.24”
(71 dots)

6.35 mm

0.25”
(75 dots)

6.35 mm

0.25”
(75 dots)

6.01 mm

0.24”
(71 dots)

6.01 mm

0.24”
(71 dots)

6.27 mm

0.25”
(74 dots)

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

NOTE:

• The paper sizes indicated here should confirm to the nominal dimensions specified by JIS

except B5 (ISO), B6 (ISO).

• The dot size is based on 300 dpi resolution.

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

6.27 mm

0.25”
(74 dots)

2-5 Confidential

Landscape

G

E

G

G

C

A

F

Physical page

Printable area

E

D

B

G

B Physical page length

D Maximum logical page length

F Distance from edge of physical
page to edge of logical page

F

Logical page

NOTE:

• “Logical page” shows the printable area for a PCL driver.

• “Printable area” shows mechanical printable area of the machine.

• Therefore, the machine can only print within the shaded area when you use a PCL driver.

2-6 Confidential

The table below shows the printable areas when printing on Landscape for each paper size.

Size A B C D E F G

Letter

Legal

Folio

Executive

A4

A5

A6

B5 (JIS)

B5 (ISO)

B6 (ISO)

COM10

MONARCH

C5

DL

DLL

279.4 mm

11.0”
(3,300 dots)

355.6 mm

14.0”
(4,200 dots)

330.2mm

13.0”
(3,900 dots)

266.7 mm

10.5”
(3,150 dots)

297.0 mm

11.69”
(3,507 dots)

210.0 mm

8.27”
(2,480 dots)

148.5 mm

5.85”
(1,754 dots)

257.0 mm

10.11”
(3,033 dots)

250.0 mm

9.84”
(2,952 dots)

176.0 mm

6.93”
(2,078 dots)

241.3 mm

9.5”
(2,850 dots)

190.5 mm

7.5”
(2,250 dots)

229.0 mm

9.01”
(2,704 dots)

220.0 mm

8.66”
(2,598 dots)

110.0 mm

4.33”
(1,299 dots)

215.9 mm

8.5”
(2,550 dots)

215.9 mm

8.5”
(2,550 dots)

215.9 mm

8.5”
(2,550 dots)

184.15 mm

7.25”
(2,175 dots)

210.0 mm

8.27”
(2,480 dots)

148.5 mm

5.85”
(1,754 dots)

105.0 mm

4.13”
(1,240 dots)

182.0 mm

7.1”
(2,130 dots)

176.0 mm

6.93”
(2,078 dots)

125.0 mm

4.92”
(1,476 dots)

104.78 mm

4.125”
(1,237 dots)

98.43 mm

3.875”
(1,162 dots)

162.0 mm

6.38”
(1,913 dots)

110.0 mm

4.33”
(1,299 dots)

220.0 mm

8.66”
(2,598 dots)

269.3 mm

10.6”
(3,180 dots)

345.5 mm

13.6”
(4,080 dots)

320.0 mm

12.6”
(3,780 dots)

256.6 mm

10.1”
(3,030 dots)

287.0 mm

11.2”
(3,389 dots)

200.0 mm

7.87”
(2,362 dots)

138.5 mm

5.45”
(1,636 dots)

247.0 mm

9.72”
(2,916 dots)

240.0 mm

9.44”
(2,834 dots)

166.4 mm

6.55”
(1,960 dots)

231.1 mm

9.1”
(2,730 dots)

180.4 mm

7.1”
(2,130 dots)

219.0 mm

8.62”
(2,586 dots)

210.0 mm

8.26”
(2,480 dots)

97.5 mm

3.84”
(1,151 dots)

215.9 mm

8.5”
(2,550 dots)

215.9 mm

8.5”
(2,550 dots)

215.9 mm

8.5”
(2,550 dots)

184.15 mm

7.25”
(2,175 dots)

210.0 mm

8.27”
(2,480 dots)

148.5 mm

5.85”
(1,754 dots)

105.0 mm

4.13”
(1,240 dots)

182.0 mm

7.1”
(2,130 dots)

176.0 mm

6.93”
(2,078 dots)

125.0 mm

4.92”
(1,476 dots)

104.78 mm

4.125”
(1,237 dots)

98.43 mm

3.875”
(1,162 dots)

162.0 mm

6.38”
(1,913 dots)

110.0 mm

4.33”
(1,299 dots)

220.0 mm

8.66”
(2,598 dots)

5.0 mm

0.2”
(60 dots)

5.0 mm

0.2”
(60 dots)

5.0 mm

0.2”
(60 dots)

5.0 mm

0.2”
(60 dots)

4.8 mm

0.19”
(59 dots)

4.8 mm

0.19”
(59 dots)

4.8 mm

0.19”
(59 dots)

4.8 mm

0.19”
(59 dots)

4.8 mm

0.19”
(59 dots)

4.8 mm

0.19”
(59 dots)

5.0 mm

0.2”
(60 dots)

5.0 mm

0.2”
(60 dots)

4.8 mm

0.19”
(59 dots)

4.8 mm

0.19”
(59 dots)

6.27 mm

0.25”
(74 dots)

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

0 mm

NOTE:

• The paper sizes indicated here should confirm to the nominal dimensions specified by JIS

except B5 (ISO), B6 (ISO).

• The dot size is based on 300 dpi resolution.

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

4.2 mm

0.16”
(50 dots)

6.27 mm

0.25”
(74 dots)

2-7 Confidential

2.1.4 Toner Cartridge Weight Information

Toner Cartridge Weight (approximate weight)

TN-2000 EU/ EEU

Made in China

TN-2000 EU/EEU

Made in Malaysia

Brand new Toner Cartridge Weight 570g (± 10g)

(Recycle: 584g(± 10g))

460g (± 10g)

(Recycle: 474g(± 10g))

Toner Weight at Brand New Toner Cartridge 100g 100g

Toner Cartridge Weight at Toner Near Empty 516g 406g

Remain Toner Weight at Toner Near Empty 46g 46g

Toner Cartridge Weight at Toner Life End 514g 404g

Remain Toner Weight at Toner Life End 44g 44g

You can print 500 pages (± 100 pages) with 10g toner. (5% coverage)

For TN-2000 EU/ EEU:

• To distinguish the place of production is to check the serial number of toner cartridge. For

example, “F5J

xxxxxxxA” J stands for “Made in China”. “K5PxxxxxxxD” P stands for “Made in

Malaysia”.

• Due to a change of the developing roller, the weight of TN-2000 (Made in China) is reduced

about 50g with the serial number of toner cartridge, “B6JA018935A” or later.

TN-350 US/ TN-2025 AP/ TN-2075 RUS

Brand new Toner Cartridge Weight 570g (± 10g)

Toner Weight at Brand New Toner Cartridge 100g

Toner Cartridge Weight at Toner Near Empty 516g

Remain Toner Weight at Toner Near Empty 46g

Toner Cartridge Weight at Toner Life End 516g

Remain Toner Weight at Toner Life End 44g

You can print 500 pages (± 100 pages) with 10g toner. (5% coverage)

NOTE:

• Without yellow protector

• Toner cartridge weight may vary within 2 to 3g depending on the cartridge weight.

• The weight of the starter toner cartridge is as follows,

For TN2000 model, the starter toner cartridge weight is 610g, and the toner weight is 80g.
For TN350, TN2050 and TN2025 models, the starter toner cartridge weight is 550g, and the toner

weight is 80g.

• The toner weight at brand new toner cartridge is changed from 100g to 106g. (Serial number of

toner cartridge is from E5JA000001B.)

2-8 Confidential

2.2 SPECIFICATIONS LIST

p

p

y

p

y

y

FAX-2820/2825/2920

(1/7)

Model Name

US/

Canada

Europe

FAX-2820/2825

Asia/

Pacific

US/

Canada

GENERAL

Print Engine
CPU S

eed
Back up Clock
Operating Environment

erature

Tem
Humidit
On/Off Switch
AC Cord inlet No No

Demo Print

Demo Model
Starter Toner Starter Starter
Simultaneous Operation

Input / Output Width

Input / Output Length

ADF

Paper Capacity
Optional Paper Tray
Multi-Pur

Output Paper
Capacity(sheets)

Lower Tra
LCD Size
LCD Back-Lit
On-Screen Programming

Memory Capacity (Standard
: MByte)
Memory BackUp
Optional Memory
Memory Security
Transmission Lock
Setting Lock

Dimensions w/ Carton
(WxDxH)

Dimensions w/o Carton
(WxDxH)

ose Tra

- Automatic

20% - 80% (without condensation)

(US only)

147.3-215.9 mm / 69.9-215.9 mm

100.0-356.0 mm/ 116.0-406.4 mm

up to 20 sheets (Conditional* 30

environment: temp. 20-30C humiditiy

Laser ( ALL)

SparcLite 96MHz

2hours

10 - 32.5 degrees Centigrade

Yes Yes

Yes

5.8"-8.5" / 2.75"-8.5"

3.9"-14" / 4.56"-16"

(*: XX4024 or 4200 20lbs,

50-70%)

250 sheets

up to 100 sheets

16 characters x 1 lines

8 Mbyte (RAM)

452 x 496 x 430mm

17.8 x 19.5 x 16.9 inch

374 x 374 x 262 mm 374 x 374 x 262 mm

14.7 x 14.7 x 10.3 inch 14.7 x 14.7 x 10.3 inch

N/A

N/A

Full Full

Yes

sheets)

N/A
N/A

N/A

N/A
Yes

N/A
N/A
N/A
Yes N/A
Yes Yes

10 - 32.5 degrees Centigrade

20% - 80% (without condensation)

147.3-215.9 mm / 69.9-215.9 mm

100.0-356.0 mm/ 116.0-406.4 mm

up to 20 sheets (Conditional* 30

(*: XX4024 or 4200 20lbs,

environment: temp. 20-30C humiditiy

452 x 496 x 430mm

17.8 x 19.5 x 16.9 inch

Europe

FAX-2920

Laser ( ALL)

SparcLite 96MHz

Yes (up to 4 days)

YesYes

N/A

N/A

Yes

5.8"-8.5" / 2.75"-8.5"

3.9"-14" / 4.56"-16"

sheets)

50-70%)

250 sheets

N/A
N/A

up to 100 sheets

N/A

16 characters x 1 lines

Yes (1-color)

Yes

16 Mbyte (RAM)

Yes (up to 4 days)

N/A
Yes

Pacific

Asia/

N/A

N/A

N/A

N/A

2-9 Confidential