Please read this manual before using the machine.
Please keep this manual within easy reach for quick reference.
NINE NEEDLE SIX HEAD ELECTRONIC EMBROIDERY MACHINE
TWELVE NEEDLE SIX HEAD ELECTRONIC EMBROIDERY MACHINE
Precautions
• Unauthorized commercial or industrial use of trademarks or copyrighted materials (such as
paintings, drawings, photos, logos, etc.) owned by other companies or persons is illegal. The
use of such materials without the permission of their owners may result in criminal or civil liability.
• This manual may be subsequently modified without prior notice.
• Brother Industries, Ltd. shall assume no responsibility for any consequences of using this manual.
Thank you very much for buying a BROTHER sewing machine. Before using your new machine,
please read the safety instructions below and the explanations given in the instruction manual.
With industrial sewing machines, it is normal to carry out work while positioned directly in front
of moving parts such as the needle and thread take-up lever, and consequently there is always a
danger of injury that can be caused by these parts. Follow the instructions from training personnel
and instructors regarding safe and correct operation before operating the machine so that you
will know how to use it correctly.
SAFETY INSTRUCTIONS
1 Safety indications and their meanings
This instruction manual and the indications and symbols that are used on the machine itself are
provided in order to ensure safe operation of this machine and to prevent accidents and injury to
yourself or other people. The meanings of these indications and symbols are given below.
Indications
DANGER
CAUTION
Symbols
.................This symbol () indicates something that you should be careful of.
.................This symbol () indicates something that you must not do.
The instructions which follow this term indicate situations where
failure to follow the instructions will almost certainly result in death
or severe injury.
The instructions which follow this term indicate situations where
failure to follow the instructions could cause injury when using the
machine or physical damage to equipment and surroundings.
The picture inside the triangle indicates the nature of the caution that must be
taken. (For example, the symbol at left means "beware of injury".)
.................This symbol (
The picture inside the circle indicates the nature of the thing that must be done.
(For example, the symbol at left means "you must make the ground connection".)
) indicates something that you must do.
BES-962BC • BES-1262BC
1
2 Notes on safety
Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall
outlet before opening the face plate of the control box. Touching areas where high voltages are present can
result in severe injury.
DANGER
CAUTION
Environmental requirements
Use the sewing machine in an area which is free
from sources of strong electrical noise such as
high-frequency welders.
Sources of strong electrical noise may cause
problems with correct operation.
Any fluctuations in the power supply voltage
should be within ±10% of the rated voltage for
the machine.
Voltage fluctuations which are greater than this
may cause problems with correct operation.
The power supply capacity should be greater
than the requirements for the sewing machine's
electrical consumption.
Insufficient power supply capacity may cause
problems with correct operation.
Installation
Machine installation should only be carried out
by a qualified technician.
Contact your Brother dealer or a qualified electrician for any electrical work that may need to
be done.
The sewing machine weighs more than 720 kg.
The installation should be carried out by a lift
or a crane.
Do not connect the power cord until installation is complete, otherwise the machine may
operate if the start switch is pressed by mistake, which could result in injury.
Be sure to connect the ground. If the ground
connection is not secure, you run a high risk of
receiving a serious electric shock, and problems
with correct operation may also occur.
The ambient temperature should be within the
range of 5°C to 35°C during use.
Temperatures which are lower or higher than this
may cause problems with correct operation.
The relative humidity should be within the range
of 45% to 85% during use, and no dew formation should occur in any devices.
Excessively dry or humid environments and
dew formation may cause problems with correct operation.
Avoid exposure to direct sunlight during use.
Exposure to direct sunlight may cause problems with correct operation.
In the event of an electrical storm, turn off the
power and disconnect the power cord from the
wall outlet.
Lightning may cause problems with correct
operation.
Be sure to wear protective goggles and gloves
when handling the lubricating oil or grease, so
that no oil or grease gets into your eyes or onto
your skin, otherwise inflammation can result.
Furthermore, do not drink the oil or grease under any circumstances, as they can cause vomiting and diarrhoea.
Keep the oil out of the reach of children.
Avoid setting up the sewing machine near
sources of strong electrical noise such as highfrequency welding equipment.
If this precaution is not taken, incorrect machine
operation may result.
Secure the machine with the adjustment bolts
on the sound floor so that it will not move.
When securing the cords, do not bend the cords
excessively or fasten them too hard with
staples, otherwise there is the danger that fire
or electric shocks could occur.
2
BES-962BC • BES-1262BC
CAUTION
Sewing
This sewing machine should only be used by
operators who have received the necessary
training in safe use beforehand.
The sewing machine should not be used for any
applications other than sewing.
Be sure to wear protective goggles when using
the machine.
If goggles are not worn, there is the danger that
if a needle breaks, parts of the broken needle
may enter your eyes and injury may result.
Turn off the power switch at the following times,
otherwise the machine may operate if the start
switch is pressed by mistake, which could result in injury.
• When threading the needle
• When replacing the bobbin and needle
• When not using the machine and when leaving the machine unattended
Do not get on the table.
Table may be damaged.
Cleaning
Secure the machine with the adjustment bolts
on the sound floor before use the machine so
that it will not move.
Attach all safety devices before using the sewing machine. If the machine is used without
these devices attached, injury may result.
Do not touch any of the moving parts or press
any objects against the machine while sewing,
as this may result in personal injury or damage
to the machine.
Do not touch the pulse motor and sewing machine bed section during operation or for 30 minutes after operation. Otherwise burns may result.
If an error occurs in machine operation, or if abnormal noises or smells are noticed, immediately
turn off the power switch. Then contact your
nearest Brother dealer or a qualified technician.
If the machine develops a problem, contact your
nearest Brother dealer or a qualified technician.
Turn off the power switch before starting any
cleaning work, otherwise the machine may operate if the start switch is pressed by mistake,
which could result in injury.
Maintenance and inspection
Maintenance and inspection of the sewing machine should only be carried out by a qualified
technician.
Ask your Brother dealer or a qualified electrician to carry out any maintenance and inspection of the electrical system.
Turn off the power switch and disconnect the
power cord from the wall outlet at the following
times, otherwise the machine may operate if the
treadle is depressed by mistake, which could
result in injury.
• When carrying out inspection, adjustment
and maintenance
• When replacing consumable parts such as
the rotary hook and knife.
Be sure to wear protective goggles and gloves
when handling the lubricating oil or grease, so
that no oil or grease gets into your eyes or onto
your skin, otherwise inflammation can result.
Furthermore, do not drink the oil or grease under any circumstances, as they can cause vomiting and diarrhoea.
Keep the oil out of the reach of children.
If the power switch needs to be left on when
carrying out some adjustment, be extremely
careful to observe all safety precautions.
Use only the proper replacement parts as specified by Brother.
If any safety devices have been removed, be absolutely sure to re-install them to their original
positions and check that they operate correctly
before using the machine.
Any problems in machine operation which result from unauthorized modifications to the machine will not be covered by the warranty.
BES-962BC • BES-1262BC
3
3 Warning labels
* The following warning labels appear on the sewing machine.
Please follow the instructions on the labels at all times when using the machine. If the labels have been
removed or are difficult to read, please contact your nearest Brother dealer.
1
Safety devices: Finger guard, Belt cover, etc.
CAUTION
Moving parts
may cause injury.
Operate with safety devices.
turn off main switch before
changing needle, cleaning
etc.
2
3
DANGERGEFAHR
Hazardous voltage
will cause injury,
Turn off main
switch and unplug
power cord before
opening this cover.
Hochspannung
verletzungsgefahr!
Vor Öffnen des
Gehäuses
Hauptschalter
ausschalten und
Netzstecker ziehen!
DANGER
Un voltage non adapté
provoque des blessures.
Pour ouvrir cette plaque,
couper le contact
general de la machine
et debrancher le cable
d’alimentation.
CAUTIONATENCIONACHTUNGATTENTION
PELIGRO
Un voltaje inadecuado
puede provocar las
heridas.
Antes de abrir esta
tapa, desconecte la
máquina y
desenchufela de la red.
Table may
be damaged.
Der Tisch kann
beschädigt
werden.
Do not get on
the table.
45
Never touch or push the thread
Nicht auf den
Tisch stehen.
take up during operation as it
may result in injuries machine.
Vous risquez
d’endommager
la table.
No montez pas
sur la table.
La mesa se
puede dañar.
No pise la
mesa.
Never touch or push the
needle bar during operation
as it may result in injuries or
damage to the sewing machine.
67
Direction of operation
CAUTION
Do not touch this part during activitation or
for 30 minutes after shut-off. Otherwise burns
may result.
4
BES-962BC • BES-1262BC
6
Belt cover
4
3
Finger guard
7
5
3
2
BES-962BC
7
1
2
1
BES-962BC • BES-1262BC
5
Procedure of Reading This Manual
Explanation of models
This manual explains two models:
- BES-962BC (9 needles)
- BES-1262BC (12 needles)
Explanation for individual model is provided by identifying the model name. Check
the model before using the machine. The display is BES-1262BC.
Configuration of this manual
This manual consists of the following chapters:
Chapter 1An Introduction of Embroidery Machine
Provides information on the specifications of the embroidery machine, software
installation environment, and basic software operations.
Chapter 2Preparation of Embroidery Machine
Describes machine installation and preparation to be conducted before starting
embroidering operation.
Chapter 3Embroidering Procedures
Provides explanations on the operation panel and briefly reviews the flow of
embroidering processes.
Chapter 4Selecting and Transferring Embroidery Data
Explains how to use the Embroidery Data Explorer.
Chapter 5Editing Embroidery Data
Explains how to use the Embroidery Data Editor.
Chapter 6Embroidering
Explains how to use the Machine Controller.
Chapter 7Operation of Machine
Provides information on machine operation during embroidering.
Chapter 8Creating Production Report
Explains how to use the production report program.
6
BES-962BC • BES-1262BC
Chapter 9Maintenance
Describes appropriate maintenance of the machine.
Chapter 10Adjustment
Explains how to adjust the needles.
Chapter 11List of Error Codes
Provides information on error codes and action to be taken.
Chapter 12Troubleshooting
Provides troubleshooting for the machine.
Connection and Installation of Optional Equipment
Describes connections between the machine/computer and optional equipment
available.
(Before assembly) 3650 (W) x 810 (L) x 1650 (H) mm
(Leg height)1310 mm
(After setup)3650 (W) x 1400 (L) x 1650 (H) mm
Embroidery hoops in different sizes, Bobbin winder,
Parts for boring
16
BES-962BC • BES-1262BC
2. Software
2-1 Necessary Systems
The following systems are needed for installing the software.
• Personal computer with a CPU of Intel Pentium 133 MHz or above
(150 MHz or above is recommended.)
• Memory of 16 MB or above (32 MB or above is recommended.)
• Free space of 100 MB or above in the hard disk
• 3.5 floppy disk drive
• CD-ROM drive
• Video card of 1024 x 768 resolution in 256 colors
(1280 x 1024 in 65000 colors is recommended.)
• Windows 95
Chapter 1 An Introduction of Embroidery Machine
2-2 Configuration of Software
This software is mainly composed of the following four programs. The software is
provided on CD-R.
(1) Embroidery Machine Controller
(2) Embroidery Data Explorer
(3) Embroidery Data Editor
(4) Production Report
Program Functions
(1) Machine Controller
This program controls embroidering operation of the machine.
A embroidering status can be displayed on the screen in real time, and data for
operating the machine can be set.
(2) Embroidery Data Explorer
This program handles files of embroidery data on patterns.
Transmission of embroidery data to the machine, as well as copy, move and
retrieval of a file are available by means of this program. Embroidery data can
be converted from the paper tape or floppy disk.
(3) Embroidery Data Editor
This program allows editing of data on embroidering operation including scaling,
rotation, color change, etc.
(4) Production Report
This program is for collecting data on actual embroidering operation and
calculating output, etc.
BES-962BC • BES-1262BC
17
Chapter 1 An Introduction of Embroidery Machine
(1)
Machine
Controller
(2)
Embroidery
Data Explorer
(4)
Production
report
(3)
Embroidery
Data Editor
Effective only when this is
independently started
Relationship among Programs
When the software is started, the program (1) for actuating the machine starts first.
Next, embroidery data is called by the program (2). Use the program (3), when
required, for editing and embroidering. The embroidery data is totaled by the
program (4).
The programs (2), (3), and (4) can be started from the menu of the program (1).
Each program can also be started independently.
18
2-3 Notes on use
• Do not start other application software while the machine controller is used.
• Do not set the screen saver.
To cancel setting, select the "Screen saver" on the "Control panel" screen and
set "Not used".
• Set the computer not to use the system agent included in the Windows 95 PLUS!.
2-4 Help
The software is equipped with an on-line help function as an accessory.
Click
, then the icon of the desired item. A message is displayed to explain the
meaning and usage of the item. Pressing the [F1] key brings up the help screen of
the application for your reference.
BES-962BC • BES-1262BC
Chapter 1 An Introduction of Embroidery Machine
2-5 Basic Operation of Software
This section explains the basics of using the software. It covers only the operating
procedures that are commonly used for the software. If there are any special
operating procedures inherent to a program, they are explained in each section.
How to Use the Mouse
When selecting an icon or a menu displayed on the screen, move the white arrow
pointer on the screen to the required position, then press the button on the mouse.
Place the mouse on a flat, smooth surface and move it by sliding on it. The white
arrow pointer moves along the mouse motion.
The mouse has two buttons. The left one is used in general. There are three ways
of operating the mouse button as described below:
Click
Press the left button of the mouse once.
"Click [xx]" means moving the white arrow pointer to "xx" and pressing the left
button once.
BES-962BC • BES-1262BC
19
Chapter 1 An Introduction of Embroidery Machine
Double-click
Press the left mouse button twice continuously. Do not leave a long pause in
between.
"Double-click [xx]" means moving the white arrow pointer to "xx" and pressing
the left button twice continuously.
Drag
Move the mouse while holding down the left button.
Dragging is used for defining an area.
20
BES-962BC • BES-1262BC
Chapter 1 An Introduction of Embroidery Machine
Names of Screen Components
Names of major components on the screen of the machine controller are described
below:
Menu
Tool bar
Dimmed icons cannot
be used unless an
appropriate item is
selected.
Upward
movement
Scroll bar
Downward
movement
Leftward movement
Status bar
Rightward movement
Menu
Processing of software is carried out by giving relative commands.
Commands are divided in groups and stored in each menu. The menu displayed
on the screen changes depending on the program which is currently active.
Tool bar
A command is executed by clicking a relative icon (illustrated button) on the
screen. If it is hard to recognize icons from illustrations, move the white arrow
pointer to the icon. The name of the icon is displayed.
Scroll bar, scroll box, and scroll arrow
Some patterns may not be displayed entirely on the screen. Use the scroll bar to
see hidden parts of the pattern into view.
When displaying the right part, for example, click the scroll arrow at the right end.
The box in the scroll bar moves to the right. By dragging the scroll box to the
right, the screen can scroll quickly.
The vertical scroll bar can be used in the same way.
Status bar
This bar is for displaying a brief description of the selected command.
BES-962BC • BES-1262BC
21
Chapter 1 An Introduction of Embroidery Machine
Selection of Menu
Processing of software is carried out by giving a command. A command can be
given by the mouse as described below:
1.Move the arrow pointer to a menu name and click there.
2.A list of commands is displayed. Click the required command.
Dimmed commands
cannot be used unless
an appropriate item is
selected.
Commands with a mark
have sub menus.
The check mark (✓)
indicates that the
command is selected.
When the arrow pointer is moved to another menu while a list of commands is displayed, those
of the latter menu are displayed.
Messages and symbols
Some messages to be displayed on a computer screen may contain the following
symbols. These are the symbols for Windows; therefore, they are different from the
symbols described in "SAFETY INSTRUCTIONS" on page 1.
22
Information: This symbol indicates the information on the result of an
operation.
Warning:This symbol indicates a warning if user's judgment is needed
to continue the current operation.
Important:This symbol indicates a problem if it occurs.
BES-962BC • BES-1262BC
2-6. Handling of floppy disk
Chapter 1 An Introduction of Embroidery Machine
Do not force open the shutter for
direct contact with the magnetic
area.
Do not store floppy disks in an
extremely high or low ambient
temperature.
Do not use or store floppy disks in a
dusty place.
Do not place it on cloth.
Do not bring disks near magnetic
matters such as magnetic
screwdriver or the back side of the
programmer.
Do not use floppy disks under high
humidity.
Do not store floppy disks under
direct sunlight.
Do not bend the disk. Do not put
things on the disk.
Store it in the case immediately after
using it to protect it from dust and
damage.
Avoid contact with solvent or drink.
Use a commercially available
cleaning disk to clean the head of
the floppy disk drive periodically.
Do not remove the disk out of the drive during the access lamp is lit.
BES-962BC • BES-1262BC
23
Chapter 1 An Introduction of Embroidery Machine
Protecting data in floppy disks
Write-protection is available for a floppy disk to prevent undesired data deletion.
A write-protected disk is read-only. It is recommended to provide write-protection
for disks which contain important data.
To do so, slide the write-protect notch to open the slot as shown below.
Slide the notch in this direction to
prevent data loss or overwriting.
Slide the notch in this direction to write
data.
24
BES-962BC • BES-1262BC
Chapter 2 Preparation of Embroidery Machine
Chapter 2
Preparation of Embroidery Machine
BES-962BC • BES-1262BC
25
Chapter 2 Preparation of Embroidery Machine
1. Names of Machine Components
BES-962BC
Thread tension
Operation panel
Thread tension dial
switch
Thread
guide A
Thread guide B
Thread guide C
Cotton
stand
Rear
Pulley cover
Pulley
Fluorescent
lamp switch
Control box
Power switch
BES-1262BC
Operation panel
F table
Head switch
Thread tension dial
Leg
Thread tension
switch
Thread
guide A
Fluorescent
lamp
Rear
Thread guide B
Thread guide C
Pulley cover
Pulley
Fluorescent
lamp switch
Control box
Power switch
F table
Head switch
Leg
The machine heads are numbered 1 to 6 from the right front.
26
BES-962BC • BES-1262BC
Cotton stand
Fluorescent
lamp
2. Installation
Chapter 2 Preparation of Embroidery Machine
DANGER
Embroidery machines should be installed only
by trained engineers.
Electric wiring should be laid by your distributor or electric experts.
The sewing machine weighs more than 720 kg.
The installation should be carried out by a lift
or a crane.
Do not connect the power source until installation is completed. Doing so may start the machine unintentionally through an accidental
activation of the START switch, resulting in
bodily injuries.
Install a machine in a place away from a highfrequency welding machine or other machines
that may generate a strong electric noise. Failure to do so may cause the embroidery machine
to malfunction.
Be sure to connect the ground. If the ground
connection is not secure, you run a high risk of
receiving a serious electric shock, and problems
with correct operation may also occur.
Secure the machine with the adjustment bolts
on the sound floor so that it will not move .
* After installation is completed, get the power supply from a dedicated outlet.
* When connecting multiple machines, exercise care not to exceed the capacity of the outlet.
2-1 Transportation of Machine
When relocating the machine, push the steel frame.
Note) Never push the cover or carriage.
When using a fork lift
The central seal
Lift forks
Viewing the machine from the back, position their center at the central seal, insert the forks
under the legs and lift the machine.
BES-962BC • BES-1262BC
27
Chapter 2 Preparation of Embroidery Machine
When using a crane
Rope
L-shaped steel
Rectangular bar
Place two rectangular bars on the four L-shaped steels on the bottom of the machine steel
frame. Loop four ropes around the bars and lift the machine.
Note) When lifting the machine, make sure that the ropes do not contact the machine table or the tension plate.
28
BES-962BC • BES-1262BC
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