uStyle
Massage Chair
Inspired wellbeing
IT’S WHAT’S INSIDE THAT COUNTS.
Chair on the
outside, massage
on the inside.
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Contents
OS-810 uStyle Massage Chair
Congratulations on your purchase! Thank you for purchasing the OSIM® uStyle
Massage Chair. Before you start using the uStyle Massage Chair, please read this
operation manual thoroughly for the correct methods of usage, especially taking
note of the section on safety.
This manual should be kept on hand for easy reference. It is your guide to safe
and efficient operation.
Safety 3
Names of parts and functions 8
Features and effectiveness 10
Preparation before use 10
Massage programs and selections 16
Product care and storage 20
Troubleshooting 21
Specifications 23
Warranty 26
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IMPORTANT SAFETY INSTRUCTIONS
When using the massage chair, basic precautions should always be followed,
including the following:
Read all instructions before using this massage chair.
DANGER – To reduce the risk of electric shock:
1. Always unplug this massage chair from the electrical outlet immediately after
using and before cleaning.
2. Never use pins or other metallic fasteners with this appliance.
3. Carefully examine the covering before each use. Call for service if the
covering shows any sign of deterioration, such as blistering, peeling or cracking.
4. Keep dry—Do not operate in a wet or moist condition.
WARNING – To reduce the risk of burns, fire, electric shock
or injury to persons:
1. READ ALL INSTRUCTIONS BEFORE USING.
2. A massage chair should never be left unattended when plugged in. Unplug from
the outlet when it is not in use and before putting on or taking off parts.
3. Close supervision is necessary when this massage chair is used by or near children
or disabled persons. Keep children away from reclining backrest and extended leg
rest.
4. Use this massage chair only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
5. Never operate this massage chair if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into water.
Contact Brookstone
®
Customer Service at 800-846-3000.
6. Keep the cord away from heated surfaces.
7. Never operate the massage chair with the air openings blocked. Keep the air
openings free of lint, hair, and the like.
8. Never drop or insert any object into any opening.
9. Do not use outdoors.
10. Do not operate where aerosol (spray) products are being used or where oxygen
is being administered.
11. To disconnect, turn all controls to the off position, then remove the plug from
the outlet.
12. Do not stand on or in the massage chair. Use only while seated.
13. The product is not intended for use by children or persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the product by a
person responsible for their safety.
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14. Children should be supervised to ensure that they do not play with the product.
15. Use heated surfaces carefully. May cause serious burns. Do not use over insensitive
skin areas or in the presence of poor circulation. The unattended use of heat by
children or disabled persons may be dangerous.
16. Temperatures sufficiently high to cause burns may occur regardless of the control
setting. Do not use on an infant or invalid or on a sleeping or unconscious person.
Check the skin in contact with the heated area of the appliance frequently to reduce
the risk of blistering.
17. Burns may result from improper use.
18. Do not crush—avoid sharp folds.
19. Keep children away from extended foot support (or other similar parts).
20. DO NOT WET—DO NOT USE PINS.
21. NEVER REMOVE COVER.
22. Connect this appliance to a properly grounded outlet only. See Grounding Instructions.
SAVE THESE INSTRUCTIONS
This massage chair is intended for household use only.
1. Usage Environment
• Do not use the uStyle in an excessively humid or dusty environment
as this may result in malfunction or electric shock.
• Do not use the uStyle in a room with a temperature of 104° F or higher.
• Do not expose the uStyle to heaters, stoves or direct sunlight.
• Place and use the uStyle on an even, non-slip floor.
• The uStyle is designed for home use and not for commercial purposes.
Caution
• The uStyle is to be used indoors only.
• If you use the uStyle in a cold room, do not increase the room temperature
abruptly. It is recommended that you increase the temperature gradually
to a normal level.
• If the uStyle is stored in a cold place and is being brought into a warm
environment, it is advisable to wait one hour before use. This is because its
performance may not be at optimum level, as there may be water droplets
on the mechanical parts due to condensation. Using the uStyle under such
conditions may result in malfunction.
Safety
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2. Safety Precautions
• To ensure safe and correct use of the uStyle, do not operate it without reading
this operation manual carefully.
• Do not use the uStyle when the upholstery or seat is removed. This may cause injury
or malfunction.
• Do not use the uStyle in combination with other therapeutic equipment or electric
blanket, etc., as this may result in ineffectiveness or injury.
• Do not use the uStyle an hour before or after eating as this may have adverse
effects on the user.
• Do not allow children or pets to play around the uStyle, e.g., behind the backrest,
under the seat or leg rest of the uStyle. This may result in injury.
• Do not rest or place heavy objects on the armrests, leg rest or backrest as this
may result in malfunction or injury.
• Do not use the uStyle when your body is wet.
• Do not operate the uStyle with wet hands.
• It is not recommended to use the massage for more than 15 minutes.
• Do not perform continuous massage on the same spot of your body for more
than 5 minutes at a time as this may result in excessive stimulation and may have
adverse effects.
• Do not insert your hand or foot along the paths of the massage rollers during
use as this may cause injury.
• Stop operation immediately if you experience any discomfort.
• This product is not intended for self-treatment of conditions that should be managed
by a qualified health care provider.
• People on medication or with medical conditions, please consult your doctor
before use. Please do not use the product if you are not feeling well.
• Remove all scarves, neckties, necklaces and jewelry before using the massager.
3. People with Medical Conditions
Consult your doctor before use if you:
• are under medical rest as ordered by a doctor.
• have spinal disorders, an abnormal spinal condition or have suffered
a spinal injury.
• have back problems.
• have diabetes, osteoporosis or sensory impairment.
• have joint dysfunction.
• have a pacemaker or other electronic medical devices.
• may be pregnant.
• have phlebitis or thrombosis.
• have an increased risk for blood clots.
• had recent surgery.
• have surgical pins, screws, or anything mechanical implanted in your body.
Safety
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Caution
• The uStyle is not intended for use by children or persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the uStyle by a
person responsible for their safety.
• Children should be supervised to ensure that they do not play with the uStyle.
• Avoid using the uStyle under the influence of alcohol.
• Do not apply massage rollers directly on the head, elbow or knee joints, torso
or abdomen.
• If your legs or feet slip off the leg rest during massage, do not force them back
in as this may result in injury.
• Remove the power plug from the electrical outlet immediately should liquid
be accidentally spilled onto the uStyle. Do not use wet hands to connect or
disconnect the power plug from the electrical outlet.
• Do not tamper with the power cord or use the uStyle with a damaged cord
as this may result in malfunction and electric shock.
4. Instances When the uStyle Should Not Be Used
In the following events, please switch off the main power switch immediately and
disconnect the power cord from the electrical outlet:
• If water is accidentally spilled onto the uStyle. This may result in electric shock
or malfunction.
• If the fabric of the backrest is torn and the internal components are exposed.
• If pain or discomfort is felt during massage, stop operation immediately
and consult your doctor.
• If you detect any malfunction or any other abnormal condition during operation.
• If there is a power failure. Injury may occur when power is restored unexpectedly.
• If there is lightning.
5. Assembly and Repair of the uStyle
• Do not disassemble the backrest cover of the uStyle. Touching the internal
components may result in malfunction or electric shock.
• The uStyle must only be professionally serviced or repaired. Do not attempt
to disassemble or repair the uStyle yourself.
Safety
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6. Things to Note About the Power Plug and Cord
• Check that the Alternating Current (AC) voltage corresponds with the
specifications indicated for the uStyle.
• Do not connect or disconnect the power plug from the electrical outlet with
wet hands. This may result in malfunction or electric shock.
• When disconnecting the power plug, pull it by holding the plug, not the cord.
• Although operation will be stopped automatically by the Auto-Timer function,
always remember to switch off the main power switch after use.
• Do not place the power cord under the uStyle or any other heavy objects.
• Do not wind the power cord around the uStyle as this may damage the cord
and result in a fire or electric shock.
• Do not operate the uStyle with a damaged cord or extension cord.
• Do not use the uStyle if the electrical outlet is loose.
• If the power cord is damaged, it should be replaced by a qualified technician.
7. Grounding Instructions
This product must be grounded. If it should malfunction or break down, grounding
provides a path of least resistance for the electric current to reduce the risk of electric
shock. This product is equipped with a cord with an equipment-grounding conductor
and a grounding plug. The plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local codes
and ordinances.
DANGER—Improper connection of the equipment-grounding conductor can result in
a risk of electric shock. Check with a qualified electrician or service technician if you
are in doubt as to whether the product is properly grounded. Do not modify the plug
provided with the product—if it will not fit the outlet, have a proper outlet installed by
a qualified electrician.
This product is for use on a nominal 120V circuit and has a grounding plug that
looks like the plug illustrated below. Make sure that the product is connected to an
outlet having the same configuration as the plug. No adapter should be used with
this product.
Safety
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1. Headrest cushion
2. Backrest cushion
3. Armrest
4. Seat cushion
5. Kneading width adjustment knob
6. Footrest
7. Ottoman strap
8. Ottoman lever
9. Controller
10. Controller side pocket
11. Backrest
12. Controller cable*
13. Casters
14. Power cord and plug*
15. Main power switch
Names of parts and functions
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2
4
6
9
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7
8
11
13
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*Appearance of items may vary.
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Controller
Names of parts and functions
Roller Adjustment
Button
Pause Button
To pause chair operation
immediately. Rollers will not
return to storage position.
(Press Stop Button for rollers
to return to storage position.)
Refer to page 16 for details.
Automatic Massage
Program Buttons
Power Indicator
Illuminates while power is ON.
To stop massage program.
Rollers will return to storage
position.
Stop Button
To incline/recline the
backrest and to extend or
retract the footrest.
Backrest/Footrest
Positioning Buttons
Refer to page 17 for details.
Manual Massage
Program Buttons
for Backrest
To activate Seat Air
Massage Program.
Seat Massage
Program Button
To adjust width of rollers
(Wide, Mid, Narrow).
Roller Width
Adjustment Button
To adjust roller position
during manual massage
position.
Leg Massage
Program Button
To activate leg kneading
massage program
(Hi, Lo, Auto).
Foot Vibration
Massage Program
Button
To activate Foot Vibration
Massage Program.
Shoulder Position
Adjustment Button
To adjust the roller position
for shoulders (5 levels).
• Do not sit, step or place heavy objects on the Controller.
• Do not drop the Controller. It is recommended that the Controller unit
be placed in the Controller side pocket when not in use.
• Do not exert excessive force on the Controller.
• Do not handle the Controller with wet hands.
• Do not operate the Controller using sharp-edged or hard objects as it
may result in damage.
Caution
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Features and effectiveness
Features
• Full-body massage with relaxing
back, seat and foot massage.
• 5 automatic massage programs
(Neck & Shoulder, Lower Back,
Relax, Energize, Sleep).
• 12 manual massage programs
(Kneading, Tapping with high/low
speed, Dual with high/low speed,
Full Rolling, Partial Rolling, Leg with
auto/high/low speed, Foot with
vibration, Seat with air massage).
• Zero-Stress recline angle to
provide user with optimum
relaxation position.
• A deep massage, using a 4-roller
system on the upper body and
kneading discs on the legs.
• Seat massage with airbags.
• Foot, ankle and calf massage.
• Kneading width adjustment function
for footrest massage unit.
• Ottoman feature for footrest
massage unit.
• Manual shoulder position adjustment
functions for backrest rollers, to give
a more personalized massage.
• Retractable footrest and
Zero-Wall features to give
you more living space.
• Footrest and backrest can be raised
or lowered at the touch of a button.
• Speed adjustments for Tapping,
Dual and Leg Massages during
manual mode.
• Roller position adjustment during
Manual Massage Programs.
• Roller width adjustments (Wide,
Mid, Narrow).
• 15-minute auto timer.
Effectiveness
• Relieves tired muscles.
• Relaxes stiff and aching muscles.
• Relieves muscle strain and tension.
• Helps relieve stress.
• Promotes relaxation.
• Casters located at the back of the
chair to allow easy movement.
• Removable backrest cushion to suit
different massage intensities.
• Compact and stylish design to
complement any modern interior.
Preparation before use
Setting up the uStyle
Massage Chair
• The chair is packed with its backrest
in its fully reclined position.
• Before use, ensure that the backrest
is raised fully to its upright position.
• Do not sit down on the chair with the
leg rest raised. Any sudden heavy
weight on the leg rest could cause
damage to the mechanism, or may
result in accident or injury if the chair
tips over.
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4"
Placing the Backrest cushion
• Backrest cushion is removable
to suit your needs.
• If you feel the massage is too light,
remove the backrest cushion.
• If you feel the massage is too strong,
put on the backrest cushion.
• Align the backrest and backrest
cushion as shown and secure the
backrest cushion with zipper.
• Place the backrest cushion on
the backrest if massage program
is not in use.
Placing the Headrest pad
• Insert the loose end of the headrest
pad under the strap of the backrest
as shown.
Placing the uStyle
Massage Chair
• Leave at least 4" of space behind the
uStyle Massage Chair and at least
31" in front of the uStyle Massage
Chair, so the backrest can recline
and the footrest can extend without
obstruction during operation.
• Maintain a minimum distance of 36"
from AV devices such as television or
radio to prevent signal interference.
• As the uStyle Massage Chair is
heavy, please exercise extra care
not to damage floor surfaces when
positioning it.
• It is recommended that a carpet be
placed under the uStyle Massage
Chair to prevent damaging floor
surfaces and to reduce noise level
during operation.
Backrest cushion
Zipper
Headrest pad
Strap
Backrest cushion
31"
Caution
• It is recommended that a carpet be
placed under the uStyle to prevent
scratching of the flooring and to reduce
noise level during operation.
• As the uStyle is heavy, please exercise
extra care not to damage the floor
surfaces when positioning it.
• Maintain a minimum distance of 3 feet
from AV devices such as a television or
radio to prevent signal interference.
• Use the uStyle only when it is placed
on an even, flat surface.
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Caution
Preparation before use
Moving the uStyle Massage
Chair
The uStyle Massage Chair is fitted with
casters for easy maneuverability
.
• There are 2 ways to move the chair.
Moving Method (1)
• Raise the backrest fully to its upright
position and retract the footrest fully.
• Turn the main power switch OFF
and unplug the power plug from the
electrical outlet.
• Lift the front of the chair as shown in
the diagram below and wheel it to the
desired location.
Moving Method (2)
• Raise the backrest fully to its upright
position and retract the footrest fully.
• Turn the main power switch OFF
and unplug the power plug from the
electrical outlet.
• Move the chair by lifting it,
as illustrated.
• Do not move the uStyle Massage
Chair when there is someone sitting
on it. This may cause the uStyle
Massage Chair to tip over and cause
accident and injury.
Casters
Please refrain from putting your hands
and arms in between the backrest and
side frame mechanism to prevent injury
when the backrest rises.
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Restore the backrest &
footrest to home position
• Press and hold the [ ] button so
the backrest will incline upright and
footrest will retract to the
home position.
Caution
Preparation before use
Power On/Off
• Connect the Power Plug to the
electrical outlet.
• Connect the Remote.
• Turn on/off the main switch located
at the lower back of the uStyle
Massage Chair.
• Ensure that the Power Cord is
not placed under the uStyle
Massage Chair.
• Make sure all switches are at the
OFF position (including the Main
Power Switch) before the Power Plug
and remote are connected.
Note
• If the rollers are located at the middle
of the backrest when operation is
terminated, they will return to their
storage position when the Main
Power Switch is turned on again.
Raising (extending)/lowering
(retracting) the footrest
To raise/extend the footrest
• Press and hold the footrest button
[ ] until the footrest is at the
desired angle and length.
To lower/retract the footrest
• Press and hold the footrest button
[ ] until the footrest is at the
desired angle and length.
• Footrest can be fully retracted and
kept under the seat. The footrest
cannot be in the ottoman position
to retract.
Raising/reclining the backrest
To raise the backrest
• Press and hold the backrest button
[ ] until the backrest is lifted to
the desired angle.
To recline the backrest
• Press and hold the backrest button
[ ] until the backrest is lowered
to the desired angle.
Caution
• Remove your shoes when using
the chair.
• Do not stand on the leg rest unit
when it is elevated.
• ALWAYS retract the leg rest unit to its
original position after use.
• Always check to ensure that there are
no holes or tears on the backrest pad.
Stop using the uStyle immediately
if you find even the slightest tear.
Unplug the uStyle and contact
Brookstone
®
Customer Service.
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Kneading width adjustment
• Rotate the kneading width adjustment
knob clockwise or counter-clockwise
to your desired Kneading width.
Preparation before use
Footrest ottoman function
The footrest can be rotated into
an ottoman.
• Extend the footrest until it is fully
extended out from the seat.
• Pull up and hold the lever as shown.
Wide
Narrow
Kneading width
adjustment knob
• Use the holding strap to rotate the
footrest in the direction as shown.
A “click” can be heard to indicate the
footrest is seated properly.
• Release the lever and the footrest will
be fixed at your desired position.
Ottoman lever
(release/locking) function)
Ottoman
position
Ottoman lever
Strap
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In the event of power failure
• You may use the kneading width
adjustment knob to widen space
around your legs, then lift knees up
to ease legs from footrest (Fig. 1).
• You can also turn your feet sideways,
then lift your knees upward to ease
legs from the footrest (Fig. 2).
• Switch off the Main Switch and
disconnect the power cord to prevent
any sudden operation if the power is
restored unexpectedly.
1. Lift your knees.
(Fig. 1)
2. Turn your feet
sideways and
ease them out.
(Fig. 2)
Caution
• To avoid accidents and malfunction of
the uStyle Massage Chair, switch off
the Main Switch and disconnect the
power plug from the electrical outlet
after use.
• Always disconnect the power plug
from the electrical outlet if the uStyle
Massage Chair is not being used for
a period of time.
After using the uStyle
Massage Chair
• Press the [ ] button to return the
backrest to the upright position.
• Press the [ ] button to retract the
footrest completely. Ensure that the
footrest is fully retracted.
• Turn off the Main Power Switch
at the lower back of the uStyle
Massage Chair.
Caution
• Ensure that the footrest is rotated
back to its original location (nonottoman position) before retracting
it under the seat.
• Do not rotate the footrest when it is
in operation.
Preparation before use
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Massage programs and selections
Automatic Massage Programs
Choose from 5 automatic programs with preset combinations of massage functions to
suit your needs.
1
Select any of the 5 automatic programs:
[ ] Energize - Invigorating massage to stimulate body & mind.
[ ] Lower Back - Relieve lower back aches & strain.
[
] Neck & Shoulder - Relieve aches & tension on the neck
and shoulders.
[
] Relax - Head-to-toe pampering to relax the body & mind.
[
] Sleep - Prepare body & mind for a restful night’s sleep.
Once an automatic program button is pressed, the respective LED indicator
will light up.
3
The selected automatic massage programs begin.
4
You can combine the automatic massage programs with any of
the Leg Massage, Foot Vibration Massage and Seat Massage by
pressing the respective button.
5
After the massage is completed, the rollers will return to the
storage position.
Notes
2
Adjust your desired roller position for shoulders, by pressing [ ]
button (5 Levels).
• In an emergency or any malfunction, press [
]
button to stop the massage. Rollers will return to
storage position. Turn off the Main Switch.
• You can change from one Automatic Program to
another program at any time without having to wait
for it to complete. However, changing between
programs will not reset the timer. Keep each
massage session to no longer than 15 minutes.
• Do not massage any particular area of the body for
more than 5 minutes.
• Keep massage sessions to a maximum total of 30
minutes per day.
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Massage programs and selections
Menu 1
Kneading
Simulates the thumb-kneading action and circular
motion of a massage therapist to relax stiff muscles
and relieve tension.
• Press [
] button and the LED indicator will
light up.
• Adjust roller position by pressing and holding
[
] or [ ] button.
Tapping
The percussive massage works like the rolled-up fists of a skilled masseuse,
giving you instant relief while improving circulation.
• Press [
] button and the LED indicator will light up . Press [ ] button to
switch between Hi, Lo.
• Adjust roller position by pressing and holding [
] or [ ] button.
• Adjust roller width by pressing [
] button (Wide, Mid, Narrow).
Manual Massage Programs
1
Select and combine manual massage programs from menus 1 and
3 according to your preference.
2
The selected manual massage programs begin.
3
During operation, you can adjust the roller width, shoulder position
or roller position depending on the selected manual massage
programs.
4
After the massage is completed, the rollers will return to the
storage position.
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19
Dual
Combines the synergy of Tapping and Kneading to bring about a deeper and more
effective massage.
• Press [
] button and the LED indicator will light up. Press [ ] button to
switch between Hi, Lo.
• Adjust roller position by pressing and holding [
] or [ ] button.
Menu 2
Partial/Full rolling
Rollers move up and down a targeted part of the back.
• Press the [
] button to switch between Partial/Full rolling massage.
The respective LED indicator will light up.
• Adjust the roller width by pressing the [
] button (Wide, Mid, Narrow).
• Adjust the roller position by pressing and holding the [
] or [ ] button.
• Press the [
] button again to stop the rolling massage program.
Menu 3
You can combine any or all of the following massage programs for a more
personalized massage.
Leg Massage
• Press the [
] button to switch between Auto, Hi, Lo and Off.
Foot Vibration Massage
• Press the [
] button to start/stop the massage.
Seat Massage
• Press the [
] button to start/stop the massage.
Stopping a massage session
• Press [ ] button to stop all massage functions immediately. Rollers will
return to storage position.
• Press [
] button to pause massage. Rollers will not return to storage position.
Massage programs and selections
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High Low
(5 Levels)
Massage programs and selections
Combined massage programs
You can combine different massages with the rolling features to give you a more
effective and personalized massage.
Tapping with full rolling or partial rolling
Combines the synergy of Tapping and Kneading to bring about a deeper and more
effective massage.
• Press the [
] button followed by the [ ] button to select your desired rolling
massage during Tapping massage.
• Press the [
] button to adjust the width of the rollers (Wide, Mid, Narrow).
Kneading with full rolling or partial rolling
• Press the [ ] button followed by the [ ] button to select your desired rolling
massage during Kneading Massage.
Dual with full rolling or partial rolling
• Press the [ ] button followed by the [ ] button to select your desired rolling
massage during Kneading and Tapping Massage.
Overall massage
You may combine any of the following manual massage programs.
• Press any of the selected buttons and the LED indicator will light up.
[
] / [ ]/ [ ] (Kneading/Tapping/Dual) + [ ] (Full/Partial Rolling) +
[
] (Leg) + [
] (Foot Vibration) + [ ] (Seat).
Shoulder position adjustment
You can adjust the rollers to the position of your shoulders by using the
Shoulder Position Adjustment button (5 levels). By default, the Shoulder
Position is set at ‘Hi’.
• Press the [
] button followed by the [ ] or [ ] button (‘H’ to
‘L’ 5 levels) to select your desired position during manual massage.
• The LED indicator will light up.
Note
• To achieve optimum massage effect, user must adjust the shoulder position to suit
their desired location before starting any automatic program.
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Product care and storage
Cleaning the Controller
• Use only a dry cloth to clean
the Controller.
Storing the uStyle Massage
Chair
• Wipe dust and dirt off the uStyle
Massage Chair with a dry, soft cloth
after use.
• Keep the uStyle Massage Chair
clean and away from places of
high humidity.
• If the uStyle Massage Chair is not
to be used for a long period of time,
cover the uStyle Massage Chair with
a dust cover and unplug its power
plug from the electrical outlet.
Caution
• Do not store the uStyle Massage
Chair under direct sunlight or in
places of high temperature.
This may cause the color of the
upholstery to fade.
• Do not allow the uStyle Massage
Chair to remain in contact with vinyl
or wallpaper for extended periods
of time as this could lead
to discoloration.
Cleaning the uStyle Massage
Chair
• Before cleaning, ensure that the Main
Switch is turned off and the power
plug is disconnected from the
electrical outlet.
• Wipe dust and dirt off the uStyle
Massage Chair with a dry, soft cloth
after each use.
• The uStyle Massage Chair can
be cleaned thoroughly with
a soft, dry cloth.
Caution
• Do not use abrasive cleaning agents
like benzene or thinner to clean the
uStyle Massage Chair. This may
cause the upholstery to fade.
Caution
• Do not use a wet cloth to
clean the Controller. This may
result in malfunction.
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• Stop use immediately and contact
Brookstone Customer Service at
800-846-3000 for assistance.
• The Auto-Timer of 15 minutes has
lapsed. Press any program button to
restart the massage.
• If the uStyle Massage Chair fails to
restart, turn off the Main Switch
and turn it on again after 10 minutes.
• If the problem persists, please turn off
the Main Switch, disconnect the power
plug from the electrical outlet and contact
Brookstone Customer Service
at 800-846-3000.
If you encounter problems operating the uStyle Massage Chair, please check the
following points to see if they can be rectified. If the uStyle Massage Chair still
malfunctions or does not work, please switch off the Main Switch of the uStyle Massage
Chair and remove the power plug from the electrical outlet. Contact Brookstone
Customer Service at 800-846-3000 for servicing.
Do not dismantle or attempt to repair the uStyle Massage Chair yourself.
Doing so will void the warranty and Brookstone will not bear any
responsibility for any subsequent consequences.
• Frictional sound of rollers against
backrest cover.
• Frictional sound of rollers within
the foot massage unit.
• Motor sound during operation.
• Loud sound during tapping and
kneading program.
• Sound of air pump.
• These sounds are the result
of mechanical structure and
not malfunction.
• This may occur during normal usage.
Problem Possible Cause/Action
• The remote does not
work correctly.
• Check the power plug and ensure
that it is securely connected to the
electrical outlet.
• Ensure the remote is connected.
• Ensure that the Main Switch is
turned “ON”.
• The power cord and plug are
abnormally hot.
• The massage stops midway.
Troubleshooting
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• Please ensure that the foot massage
unit is fully extended.
• Turn off the Main Switch and turn it on
again after 5 seconds.
• Check that the voltage at the electrical
outlet is adequate.
• If the same problem persists, please
turn off the main switch, disconnect the
power plug from the electrical outlet and
contact Brookstone Customer Service
at 800-846-3000.
• The uStyle Massage Chair does
not start operation.
• Ensure that the Main Switch is turned on.
• Ensure that the power plug is firmly
connected to the electrical outlet.
• Check that the voltage at the electrical
outlet is adequate.
Problem Possible Cause/Action
• The massage rollers stop during
the massage session.
• The roller mechanism may be strained
when subjected to excessive force.
• Do not apply excessive force on
the rollers.
• The foot massage unit does
not function.
• The LED indicator beside
the button on the remote
control flashes.
Troubleshooting
• Please ensure that the footrest is
not in the ottoman position.
• The foot massage unit does
not retract.
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Specifications
Model OSIM uStyle Massage Chair
Model number OS-810
Voltage available
& Power Consumption 220-240V~ 50/60Hz (120W)
110V~ 60Hz (120W)
220V~ 50Hz (120W)
Rating time 20 minutes
Auto timer Approximately 15 minutes
Backrest massage unit
Kneading speed Approximately 40 rpm
Kneading width 3" to 7"
Backrest reclining angle 120 to 150 degrees
Tapping speed Approximately 340 rpm (Low), 460 rpm (High)
Tapping width 3" to 7"
Rolling distance Approximately 35 cm (Full)/14 cm (Partial)
Rolling speed Approximately 50 sec/cycle
Rolling width 3" to 7"
Seat massage unit
Air pressure Not more than 7 PSI
Seat reclining angle 5 to 25 degrees
Footrest massage unit
Calf kneading speed Approximately 20 rpm (Low), 25 rpm (High)
Vibration speed Approximately 1900 rpm
Kneading width adjustment 0" to 1" (each side)
Dimensions
Backrest inclined / Footrest retracted 46" (L) x 28" (W) x 40" (H)
Backrest reclined / Footrest extended 70" (L) x 28" (W) x 29" (H)
Weight
Gross weight Approximately 183 lbs.
Net weight Approximately 159 lbs.
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Notes
25
Notes
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Brookstone® warrants this product against defects in materials and/or workmanship under normal
use for a period of ONE (1) YEAR from the date of purchase by the original purchaser (“Warranty Period”).
If a defect arises and a valid claim is received within the Warranty Period, at its option, Brookstone will
either 1) repair the defect at no charge, using new or refurbished replacement parts, or 2) replace
the product with a new product that is at least functionally equivalent to the original product, or
3) provide a store credit in the amount of the purchase price of the original product. A replacement
product or part, including a user-installable part installed in accordance with instructions provided
by Brookstone, assumes the remaining warranty of the original product. When a product or part is
exchanged, any replacement item becomes your property and the replaced item becomes Brookstone’s
property. When a store credit is given, the original product must be returned to Brookstone and
becomes Brookstone’s property.
Obtaining Service: To obtain warranty service, call Brookstone Limited Warranty Service at
1-877-435-6332. Please be prepared to describe the product that needs service and the nature of the
problem. A purchase receipt is required. All repairs and replacements must be authorized in advance.
Service options, parts availability and response times will vary. You are responsible for delivery and the cost
of delivery of the product or any parts to the authorized service center for replacement, per our instructions.
Limits and Exclusions: Coverage under this Limited Warranty is limited to the United States of America,
including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands.
This Limited Warranty applies only to products manufactured for Brookstone that can be identified by the
“Brookstone” trademark, trade name, or logo affixed to them or their packaging. The Limited Warranty
does not apply to any non-Brookstone products. Manufacturers or suppliers other than Brookstone may
provide their own warranties to the purchaser, but Brookstone, in so far as permitted by law, provides
these products “as is.” This warranty does not apply to: a) damage caused by failure to follow instructions
relating to product’s use or the installation of components; b) damage caused by accident, abuse,
misuse, fire, floods, earthquake or other external causes; c) damage caused by service performed
by anyone who is not a representative of Brookstone; d) accessories used in conjunction with a
covered product; e) a product or part that has been modified to alter functionality or capability; f) items
intended to be periodically replaced by the purchaser during the normal life of the product including,
without limitation, batteries or light bulbs; g) any product sold “as is” including, without limitation,
floor demonstration models and refurbished items; or h) a product that is used commercially or for a
commercial purpose.
BROOKSTONE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, BROOKSTONE
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF BROOKSTONE CANNOT
LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THIS EXPRESS WARRANTY.
Some states disallow the exclusion or limitation of incidental or consequential damages or how long an
implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives
you specific legal rights and you may also have other rights, which vary from state to state.
ONE (1) YEAR LIMITED WARRANTY
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