Brookstone Osim Udevine User Manual
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Massage Chair
786403
Merrimack, New Hampshire USA 03054 • 800-846-3000 • Brookstone.com
OS-808 uDivine
One (1) Year Limited WarrantY
Congratulations on your purchase! Thank you for purchasing the OSIM® uDivine
Massage Chair. Before you start using the uDivine Massage Chair, please read
this operation manual thoroughly for the correct methods of usage, especially
taking note of the section on safety.
Call our Delivery Support Team at 866-336-3199 if you have questions during
delivery, or damage at time of delivery.
This manual should be kept on hand for easy reference. It is your guide to safe
and efficient operation.
Table of ConTenTs
Warnings and cautions ... . .... . .... . ... . . ... . .... . .... . .... . ... . . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . .... . 3
Names of parts and functions . . .... . .... . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . . 8
Features and effectiveness .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . . ... . .... . .... . .... . ... . . ... . .... . .... . .... . . 10
Preparation before use .. . .... . .... . ... . .... . .... . .... . .... . ... . . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . .... . 11
Massage programs and selections ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . . ... . . 17
Product care and storage.. . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . . ... . .... . .... . .... . . 32
Troubleshooting .. . .... . .... . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . . ... . .... . .... . .... . ... . . ... . .... . .... . .... . . 33
Specifications . . .... . .... . .... . ... . . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . .... . .... . .... . 36
Warranty .. ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . .... . .... . .... . .... . ... . . ... . .... . .... . .... . 39
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Brookstone warrants this product against defects in materials and/or workmanship under normal
use for a period of ONE (1) YEAR from the date of purchase by the original purchaser (“Warranty Period”).
If a defect arises and a valid claim is received within the Warranty Period, at its option, Brookstone will
either 1) repair the defect at no charge, using new or refurbished replacement parts, or 2) replace
the product with a new product that is at least functionally equivalent to the original product, or
3) provide a store credit in the amount of the purchase price of the original product.
A replacement product or part, including a user-installable part installed in accordance
with instructions provided by Brookstone, assumes the remaining warranty of the original
product. When a product or part is exchanged, any replacement item becomes your
property and the replaced item becomes Brookstone’s property. When a store credit
is given, the original product must be returned to Brookstone and becomes
Brookstone’s property.
Obtaining Service: To obtain warranty service, call Brookstone Limited Warranty Service at
877-435-6332. Please be prepared to describe the product that needs service and the nature
of the problem. A purchase receipt is required. All repairs and replacements must be authorized
in advance. Service options, parts availability and response times will vary. You are responsible
for delivery and the cost of delivery of the product or any parts to the authorized service center
for replacement, per our instructions.
Limits and Exclusions: Coverage under this Limited Warranty is limited to the United States of
America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the
U.S. Virgin Islands. This Limited Warranty applies only to products manufactured for Brookstone
that can be identified by the “Brookstone” trademark, trade name, or logo affixed to them or their
packaging. The Limited Warranty does not apply to any non-Brookstone products. Manufacturers
or suppliers other than Brookstone may provide their own warranties to the purchaser,
but Brookstone, in so far as permitted by law, provides these products “as is.” This warranty
does not apply to: a) damage caused by failure to follow instructions relating to product’s use
or the installation of components; b) damage caused by accident, abuse, misuse, fire, floods,
earthquake or other external causes; c) damage caused by service performed by anyone who is
not a representative of Brookstone; d) accessories used in conjunction with a covered product;
e) a product or part that has been modified to alter functionality or capability; f) items intended to
be periodically replaced by the purchaser during the normal life of the product including, without
limitation, batteries or light bulbs; g) any product sold “as is” including, without limitation, floor
demonstration models and refurbished items; or h) a product that is used commercially or for a
commercial purpose.
BROOKSTONE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY
BREACH OF THIS WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
BROOKSTONE DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS. IF BROOKSTONE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED
WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES
SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY.
Some states disallow the exclusion or limitation of incidental or consequential damages or how
long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This
warranty gives you specific legal rights and you may also have other rights, which vary from state
to state.
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Notes
IMPORTANT SAFETY INSTRUCTIONS
When using the massage chair, basic precautions should always be followed,
including the following:
Read all instructions before using this massage chair.
DANGER – To reduce the risk of electric shock:
1. Always unplug this massage chair from the electrical outlet immediately after
using and before cleaning.
2. Never use pins or other metallic fasteners with this appliance.
3. Carefully examine the covering before each use. Call for service if the
covering shows any sign of deterioration, such as blistering, peeling or cracking.
4. Keep dry—Do not operate in a wet or moist condition.
WARNING – To reduce the risk of burns, fire, electric shock or injury to persons:
1. READ ALL INSTRUCTIONS BEFORE USING.
2. A massage chair should never be left unattended when plugged in. Unplug from
the outlet when it is not in use and before putting on or taking off parts.
3. Close supervision is necessary when this massage chair is used by or near children or
disabled persons. Keep children away from reclining backrest and extended leg rest.
4. Use this massage chair only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
5. Never operate this massage chair if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into water.
Contact Brookstone Customer Service at
6. Keep the cord away from heated surfaces.
7. Never operate the massage chair with the air openings blocked. Keep the air
openings free of lint, hair, and the like.
8. Never drop or insert any object into any opening.
9. Do not use outdoors.
10. Do not operate where aerosol (spray) products are being used or where oxygen
is being administered.
11. To disconnect, turn all controls to the off position, then remove the plug from
the outlet.
12. Do not stand on or in the massage chair. Use only while seated.
13. The product is not intended for use by children or persons with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the product by a
person responsible for their safety.
866-336-3199.
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IMPORTANT SAFETY INSTRUCTIONS (continued)
14. Children should be supervised to ensure that they do not play with the product.
15. Burns may result from improper use.
16. Do not crush—avoid sharp folds.
17. Keep children away from extended foot support (or other similar parts).
18. DO NOT WET—DO NOT USE PINS.
19. NEVER REMOVE COVER.
20. Connect this appliance to a properly grounded outlet only. See Grounding Instructions.
SAVE THESE INSTRUCTIONS
This massage chair is intended for household use only.
1. Usage Environment
• Do not use the uDivine in an excessively humid or dusty environment
as this may result in malfunction or electric shock.
• Do not use the uDivine in a room with a temperature of 104° F or higher.
• Do not expose the uDivine to heaters, stoves or direct sunlight.
• Place and use the uDivine on an even, non-slip floor.
• The uDivine is designed for home use and not for commercial purposes.
Caution
• The uDivine is to be used indoors only.
• If you use the uDivine in a cold room, do not increase the room temperature abruptly.
It is recommended that you increase the temperature gradually to a normal level.
• If the uDivine is stored in a cold place and is being brought into a warm environment,
it is advisable to wait one hour before use. This is because its performance may not
be at optimum level, as there may be water droplets on the mechanical parts due to
condensation. Using the uDivine under such conditions may result in malfunction.
Seat massage unit
Air pressure Not more than 4.35 PSI
Footrest massage unit
Calf kneading speed Min. 20 rpm / Max. 27 rpm (approximate)
Rolling / vibration speed 2000 rpm (approximate)
Warm air temperature 104° F (approximate)
Chair dimension
Upright position Approx. 29" (W) x 46" (L) x 47" (H)
Reclined position Approx. 29" (W) x 79" (L) x 33" (H)
Weight
Net weight Approx. 234 lbs.
Gross weight Approx. 278 lbs.
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Specifications
Model number/name OSIM OS-808 uDivine
Voltage available 110-120V~ 60Hz
Power consumption Approx. 280W
Rating time 20 minutes
Auto timer Approx. 15 minutes
Reclining angle Approx. 113 to 153 degrees
Backrest massage unit
Kneading speed Min. 35 rpm / Max. 43 rpm (approximate)
Kneading width 2.75" to 6.3"
Tapping speed Min. 345 rpm / Max. 460 rpm (approximate)
Tapping width 2.75" to 6.3"
Roller speed 0.8" / sec
Rolling width 2.75" to 6.3"
Rolling distance Approx. 23.6" (full rolling)
Approx. 13.8" (partial rolling)
Safety
2. Safety Precautions
• To ensure safe and correct use of the uDivine, do not operate it without reading
this operation manual carefully.
• Do not use the uDivine when the upholstery or seat is removed. This may cause
injury or malfunction.
• Do not use the uDivine in combination with other therapeutic equipment or electric
blanket, etc., as this may result in ineffectiveness or injury.
• Do not use the uDivine an hour before or after eating as this may have adverse effects
on the user.
• Do not allow children or pets to play around the uDivine, e.g., behind the backrest, under
the seat or leg rest of the uDivine. This may result in injury.
• Do not rest or place heavy objects on the armrests, leg rest or backrest as this
may result in malfunction or injury.
• Do not use the uDivine when your body is wet.
• Do not operate the uDivine with wet hands.
• It is not recommended to use the massage for more than 15 minutes.
• Do not perform continuous massage on the same spot of your body for more
than 5 minutes at a time as this may result in excessive stimulation and may have
adverse effects.
• Do not insert
use as this may cause injury.
• Stop operation immediately if you experience any discomfort.
• This product is not intended for self-treatment of conditions that should be managed
by a qualified health care provider.
• People on medication or with medical conditions, please consult your doctor
before use. Please do not use the product if you are not feeling well.
• Remove all scarves, neckties, necklaces and jewelry before using the massager.
your hand or foot along the paths of the massage rollers during
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3. People with Medical Conditions
Consult your doctor before use if you:
• are under medical rest as ordered by a doctor.
• have spinal disorders, an abnormal spinal condition or have suffered
a spinal injury.
• have back problems.
• have diabetes, osteoporosis or sensory impairment.
• have joint dysfunction.
• have a pacemaker or other electronic medical devices.
• may be pregnant.
• have phlebitis or thrombosis.
• have an increased risk for blood clots.
• had recent surgery.
• have surgical pins, screws, or anything mechanical implanted in your body.
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Safety
Troubleshooting
Caution
• The uDivine is not intended for use by children or persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the uDivine by a person
responsible for their safety.
• Children should be supervised to ensure that they do not play with the uDivine.
• Avoid using the uDivine under the influence of alcohol.
• Do not apply massage rollers directly on the head, elbow or knee joints, torso
or abdomen.
• If your legs or feet slip off the leg rest during massage, do not force them back in as
this may result in injury.
• Remove the power plug from the electrical outlet immediately should liquid be ac-
cidentally spilled onto the uDivine. Do not use wet hands to connect or disconnect the
power plug from the electrical outlet.
• Do not tamper with the power cord or use the uDivine with a damaged cord
as this may result in malfunction and electric shock.
4. Instances when the uDivine Should Not Be Used
In the following events, please switch off the main power switch immediately and disconnect
the power cord from the electrical outlet:
• If water is accidentally spilled onto the uDivine. This may result in electric shock
or malfunction.
• If the fabric of the backrest is torn and the internal components are exposed.
• If pain or discomfort is felt during massage, stop operation immediately
and consult your doctor.
• If you detect any malfunction or any other abnormal condition during operation.
• If there is a power failure. Injury may occur when power is restored unexpectedly.
• If there is lightning.
Error codes
An icon or error code will appear on the LCD screen if any of the following happen:
[
] icon The [
[ ] icon The cover of the Safety Release Knob is open. Close the cover and the
[ ] icon The footrest massage unit is not in operation position or retract position.
LCD returns
to ‘Main Menu’ The backrest bottom panel is being depressed by some obstacle. Remove
Error code #15 The product is overheating. Turn off the main switch and let the product cool
Other error codes Turn off the main switch and re-start the program. If the problem persists,
] button may have being pressed accidentally. Press the [
again to resume massage.
footrest massage will resume.
Extend the footrest massage unit by pressing the [ ] button until the icon
disappears and the footrest massage function will resume.
the obstacle and re-start the program.
down for at least 30 minutes before using again.
please turn off the main switch and contact Brookstone Customer Service.
] button
5. Assembly and Repair of the uDivine
• Do not disassemble the backrest cover of the uDivine. Touching the internal components
may result in malfunction or electric shock.
• The uDivine must only be professionally serviced or repaired. Do not attempt
to disassemble or repair the uDivine yourself.
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