Brookstone BIG Blue 100 User Manual

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BIG BLUE 100

small wi-Fi® speaker

™

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TABLE OF CONTENTS

Warnings and Cautions.......................................................1

FCC Information ............................................................4

Location of Parts and Controls...............................................6

Streaming with Chromecast built-in ..........................................8

Downloading Google Home App.............................................8

Connecting Big Blue 100 to a Network ......................................8

Using Chromecast built-in™.................................................11

Grouping Speakers with Chromecast built-in ................................12

Using Bluetooth® ..........................................................13

Using Aux In...............................................................15

Power.....................................................................16

Big Blue 100 Software Updates ............................................18

Wi-Fi Settings Reset .......................................................19

Unable to Boot Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LED Ring On/Off ..........................................................21

Compatibility...............................................................21

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

LED Indicator Chart ........................................................22

Speciﬁcations..............................................................23

Frequently Asked Questions................................................24

Warranty ..................................................................28

CAUTION

• TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. THERE ARE NO SERVICEABLE PARTS INSIDE.

• TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

The lightning flash with arrow-head symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltage” within the unit’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the unit.

IMPORTANT SAFETY INSTRUCTIONS

All the safety and operating instructions should be read, heeded, adhered to and followed before the unit is operated.

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SAFETY AND HANDLING INFORMATION

For maximum product life, do not drop, throw or crush the speaker. Do not expose it to humidity, dust, or operating temperatures outside 32°F to 113°F (0°C to 45°C).

SAVE THESE INSTRUCTIONS!

DANGER

To reduce the risk of electric shock, burns, fire or injury:

1. Do not use while bathing or in a shower.

2. Do not place or store unit where it can fall or be pulled into a tub or sink.

3. Do not place in, drop or submerge in water or other liquid.

4. Do not reach for a unit that has fallen into water. Unplug it immediately.

5. Care should be taken so that objects do not fall and liquids are not spilled onto the unit.

WARNING

1. Close supervision is necessary when this appliance/product is used by or near children or mentally disabled individuals.

2. Use this unit only for its intended use as described in this manual.

3. Unplug this unit during lightning storms or when unused for long periods of time.

4. Never drop or insert an object into any opening.

5. Protect the power cord from being walked on or pinched, particularly at plug outlets, convenience receptacles and the point where it exits the unit.

6. Do not allow cord to touch hot surfaces. Wrap cord loosely around the unit when storing.

7. The unit should be situated away from direct sunlight or heat sources such as

radiators, electric heaters, heat registers, stoves, or other units (including amplifiers) that produce heat. Avoid placing on top of stereo equipment that radiates heat.

8. Never block the air openings of the unit with materials such as clothing, plastic

bags or papers, or place it on a soft surface such as a bed or couch, where the air openings may be blocked.

9. Do not overload the electrical outlet. Use the power source only as indicated.

10. Do not carry this unit by its cord or use the cord as a handle.

11. Never operate this unit if it has a damaged cord or plug, if it is not working

properly, or if it has been dropped or damaged, or dropped into water. If the unit’s power supply cord or plug is damaged, do not attempt to fix it yourself.

12. To avoid the risk of electric shock, do not disassemble or attempt to repair the

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unit. Incorrect repair can cause risk of electric shock or injury to persons when the unit is used.

13. Do not operate in the presence of explosive and/or flammable fumes.

14. Never remove the plug from the outlet by pulling the power cord.

15. Where the MAINS plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

16. The data plate is located on the bottom of the product.

FCC INFORMATION

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the distance between the equipment and receiver.

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• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and;

2. This device must accept any interference received, including interference that may cause undesired operation.

Modifications not authorized by the manufacturer may void the user’s authority to operate this device.

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

FCC ID: XN6-AD107A4BKA

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LOCATION OF PARTS AND CONTROLS LOCATION OF PARTS AND CONTROLS

1. Power/Pairing Button

2. Volume -

3. Bluetooth

4. Wi-Fi

Mode LED Indicator

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5. Wi-Fi

Status LED Indicator

6. Volume +

7. LED Ring/Volume Level LED Indicators

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8. Wi-Fi Set Up/Reset Button

9. DC In Port

10. Aux In Port

11. Adapter

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STREAMING WITH CHROMECAST BUILT-IN

Chromecast built-in is a technology that lets you stream your favorite music, radio or podcasts from your mobile device to your speakers using a Wi-Fi Network.

Chromecast-enabled apps have a Cast button.

Go to www.google.com and search for “Chromecast built-in apps” or consult the Google Home app for a complete list of Chromecast-enabled apps.

For How To videos, troubleshooting and frequently asked questions, please go to brookstone.com.

DOWNLOADING GOOGLE HOME APP

Go to the App StoreSM (for Apple devices) or Google PlayTM (for Android® devices) to

download the Google Home app onto your device (e.g., smartphone).

CONNECTING BIG BLUE 100 TO A NETWORK

1. Connect the adapter’s jack to the DC IN PORT on the back of Big Blue 100.

2. Plug the adapter into an electrical outlet.

Note: If setting up multiple speakers in the Google Home app, leave additional speakers powered off while setting up a speaker.

3. Press the POWER BUTTON. The LED ring will turn on.

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4. When the Big Blue 100 is powered on, the Wi-Fi STATUS LED INDICATOR is solid red for several seconds while the Big Blue 100 is booting up. The Wi-Fi STATUS LED INDICATOR may turn on and off during the booting up process. This is normal.

5. After booting is complete, the Wi-Fi STATUS LED INDICATOR continuously flashes white, indicating the Big Blue 100 is ready to be connected to a Wi-Fi network through the Google Home app.

6. Ensure your device (e.g., smartphone) is connected to a Wi-Fi network. The same Wi-Fi network will be used to pair the Big Blue 100 with the Google Home app.

7. Ensure Bluetooth the Google Home app needs to access your device (e.g., smartphone) using Bluetooth

8. With the Big Blue 100 powered on, open the Google Home app and select “Devices” from the menu. “BB 100 XXXX” will appear as a device to set up. Each Big Blue 100 has a unique identifier. It may take up to a minute for the Big Blue 100 to appear as an available device.

is enabled on your device (e.g., smartphone). During set up,

Solid red

Flashing white

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Important: The Big Blue 100 will automatically appear as an available device in the Google Home app. Do not select “Add New Device” in the app.

9. Follow instructions in the Google Home app to complete setup. You will be prompted to do the following:

• Play a test sound to ensure your device is connected to the Big Blue 100.

• Rename your Big Blue 100 speaker if desired.

• Select a Wi-Fi network (you will need the name and password of the Wi-Fi

network you want to connect to).

10. The setup process may take several minutes. During set up, the Wi-Fi STATUS LED INDICATOR may turn off for several seconds. This is normal.

11. After setup is complete, Wi-Fi STATUS LED INDICATOR is flashing yellow (Aux mode), indicating Big Blue 100 is ready to Cast.

Flashing yellow

USING CHROMECAST BUILT-IN

1. After Big Blue 100 has been set up in the Google Home app, tap the Cast button list of available devices.

Note: It may take a few minutes for a Chromecast-enabled app to recognize the Big Blue 100 as an available device. Refresh or quit and reopen the Chromecast-enabled app if the Big Blue 100 does not appear as an available device.

2. Audio will stream from the Chromecast-enabled app to Big Blue 100 over Wi-Fi. The Wi-Fi MODE LED INDICATOR is solid white to indicate Big Blue 100 is in Wi-Fi mode.

3. When audio is streaming, the Wi-Fi STATUS LED INDICATOR is solid green.

in any Chromecast-enabled app and select the Big Blue 100 in the

Solid green

Solid white

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4. When audio is not streaming, the Wi-Fi STATUS LED INDICATOR is flashing green.

Flashing green

Solid white

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5. Use VOLUME + on Big Blue 100 to increase the volume. The VOLUME LEVEL LED INDICATORS show the volume level for 5 seconds.

6. Use VOLUME - on Big Blue 100 to decrease the volume. The VOLUME LEVEL LED INDICATORS show the volume level for 5 seconds.

GROUPING SPEAKERS WITH CHROMECAST BUILT-IN

Speakers set up in the Google Home app can be grouped together to stream the same audio content.

1. Connect each speaker to the same Wi-Fi network through the Google Home app (refer to page 8 for set up instructions).

2. Tap the menu icon on a speaker that has been set up in the Google Home app

and select “Create Group.”

3. Select at least two speakers for the group and enter a name for the group.

4. Tap Save.

5. The group will appear as an available connection when the Cast button tapped in Chromecast-enabled apps. It make take a few minutes for streaming to begin on all speakers.

6. Access the speaker group in the Google Home app to control play/pause or

control the volume of each speaker.

USING B LUETOOTH

1. Prepare your device to pair using Bluetooth®, making sure you are within 33 feet of Big Blue 100. Refer to your device’s owner’s manual for details if necessary.

2. With the Big Blue 100 powered on, press and hold the POWER/PAIRING BUTTON until the LED RING starts pulsing.

3. The Big Blue 100 is in pairing mode when the LED RING and B LUETOOTH MODE LED INDICATOR are pulsing. Big Blue 100 will wait for a connection in pairing mode for up to 120 seconds.

4. Once Big Blue 100 is in pairing mode and your device is ready to pair, select “BB 100 XXXX.” Each Big Blue 100 has a unique identifier. If prompted, use 0000 as a PIN for the pairing code.

5. Once “BB 100 XXXX” is selected, the LED RING will change to solid and

the BLUETOOTH pairing is complete.

Note: To cancel the pairing mode, wait the 120 seconds for Big Blue 100 to cancel pairing automatically. The LED RING will return to solid and the unit will remain on.

MODE LED INDICATOR will start flashing blue to confirm

Flashing blue

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6. When audio is streaming, the B LU ETOOTH® MODE LED INDICATOR is solid blue.

Solid blue

7. When audio is not streaming, The B LU ETOOTH

MODE LED INDICATOR is

flashing blue.

Flashing blue

USING AUX IN

Connect your audio device to the Big Blue 100 with a 3.5mm-to-3.5mm cable (not included).

1. Plug one end of the cable into your audio device, just like you would a pair of

headphones.

2. Plug the other end of the cable into the 3.5mm port labeled AUX IN on the Big Blue 100.

3. When audio is streaming, the Wi-Fi STATUS LED INDICATOR is solid yellow.

Solid yellow

8. Use VOLUME + on Big Blue 100 to increase the volume. The VOLUME LEVEL LED INDICATORS show the volume level for 5 seconds.

9. Use VOLUME - on Big Blue 100 to decrease the volume. The VOLUME LEVEL LED INDICATORS show the volume level for 5 seconds.

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4. When audio is not streaming, the Wi-Fi STATUS LED INDICATOR is flashing yellow.

Flashing yellow

5. Use your audio device to control music playback. Adjust volume with your audio device or with the volume controls on Big Blue 100.

Note: If Big Blue 100 is not connected to a Wi-Fi network, the Wi-Fi STAT US LED INDICATOR continuously flashes white, indicating the Big Blue 100 is ready to be connected to a Wi-Fi network through the Google Home app (refer to page 8 for set up instructions). Audio will still stream through the AUX IN connection.

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POWER

1. Press the POWER BUTTON to turn Big Blue 100 on. The LED ring will turn on.

2. If the Big Blue 100 is connected to a Wi-Fi network, the Wi-Fi STATUS LED INDICATOR is solid red for several seconds, then changes to breathing white for a few seconds while the Big Blue 100 is booting up. The Wi-Fi STATUS LED INDICATOR may turn on and off during the booting up process. This is normal.

Note: If Big Blue 100 is not connected to a Wi-Fi network, the Wi-Fi STAT US LED INDICATOR is solid red for several seconds while the Big Blue 100 is booting up. After booting is complete, the Wi-Fi STATUS LED INDICATOR continuously flashes white, indicating the Big Blue 100 is ready to be connected to a Wi-Fi network through the Google Home app (refer to page 8 for set up instructions).

3. If the last mode used was AUX, the Wi-Fi STATUS LED INDICATOR will flash yellow, indicating the Big Blue 100 is in Aux mode.

Flashing yellow

Pulsing whiteSolid red

4. If the last mode used was Bluetooth, BLUETOOTH will flash blue, indicating Big Blue 100 is in Bluetooth

MODE LED INDICATOR

Flashing blue

mode.

5. If the last mode used was casting using Chromecast built-in, the Big Blue 100 will default to the last mode used prior to casting.

6. To use Chromecast built-in, refer to the instructions on page 11.

7. To use Bluetooth

, refer to the instructions on page 13.

8. To use Aux In, refer to the instructions on page 15.

9. To power off (put Big Blue 100 in standby mode), press the POWER BUTTON.

10. To wake the Big Blue 100 from standby mode, press the POWER BUTTON, activate audio using Chromecast built-in, select Big Blue 100 from your

device’s Bluetooth

menu or plug the Aux in cable into the AUX IN PORT.

Notes:

• Big Blue 100 will go into low power mode immediately if no audio is streaming in Wi-Fi, Aux or Bluetooth

mode. After 20 minutes of no audio streaming, the Big Blue 100 will go into standby mode. All LED INDICATORS and LED RING are off in standby mode.

• If Big Blue 100 does not have a Wi-Fi connection, the Wi-Fi STATUS LED INDICATOR will continuously flash white when in standby mode

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BIG BLUE 100 SOFTWARE UPDATES

As updates become available, the Big Blue 100’s software will automatically update

when the Big Blue 100 is connected to a Wi-Fi network.

1. During a software update, the Wi-Fi STATUS LED INDICATOR will pulse orange.

2. When the software update is complete, the Wi-Fi STATUS LED INDICATOR will turn solid red for a few seconds, change to breathing white for a few seconds and may turn off for several seconds as the Big Blue 100 reboots.

3. After booting is complete, the Wi-Fi STATUS LED INDICATOR will flash yellow

(Aux mode), indicating Big Blue 100 is ready to Cast.

Pulsing orange

Pulsing whiteSolid red

Flashing yellow

Wi-Fi SETTINGS RESET

1. With Big Blue 100 powered on, press and hold the Wi-Fi® SET UP/RESET

BUTTON until the LED RING turns off (approximately 5 seconds). The Wi-Fi STATUS LED INDICATOR is solid white for several seconds while the Big Blue 100 resets.

2. After reset is complete, the Wi-Fi STATUS LED INDICATOR is solid red for several seconds while the Big Blue 100 is booting up. The Wi-Fi STATUS LED INDICATOR may turn on and off during the booting up process. This is normal.

3. After booting is complete, the Wi-Fi STATUS LED INDICATOR continuously flashes white, indicating the Big Blue 100 is ready to be connected to a Wi-Fi network through the Google Home app.

Solid red

Flashing white

Note: A software update may occur while audio is streaming. Audio streaming will stop while the Big Blue 100 is being updated. After the update is complete, tap the Cast button

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in your Chromecast-enabled app to resume audio.

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UNABLE TO BOOT RESET

If the Wi-Fi STATUS LED INDICATOR is flashing red, Big Blue 100 has failed to

boot and needs to be reset.

1. With Big Blue 100 powered on, press and hold the Wi-Fi SET UP/RESET

BUTTON until the LED RING turns off (approximately 5 seconds). The Wi-Fi STATUS LED INDICATOR is solid white for several seconds while the Big Blue 100 resets.

3. The booting process may take up to one minute to complete.

4. After booting is complete, the Wi-Fi STATUS LED INDICATOR continuously flashes white, indicating the Big Blue 100 is ready to be connected to a Wi-Fi network through the Google Home app.

Flashing red

Solid red

Flashing white

LED RING ON/OFF

1. Press and hold both the VOLUME - BUTTON and the VOLUME + BUTTON for 3 seconds to turn the LED RING off.

2. Press and hold both the VOLUME - BUTTON and the VOLUME + BUTTON to turn the LED RING on.

Note: When the LED RING setting is off and the VOLUME - or VOLUME + BUTTONS are pressed, the VOLUME LEVEL LED INDICATORS show the volume level for 5 seconds then the LED RING turns off.

COMPATIBILITY

Bluetooth 4.0 or above device with A2DP and AVRCP.

CARE AND MAINTENANCE

To clean, wipe the Big Blue 100 with a soft, dry cloth.

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LED INDICATOR CHART

LED Indicator Function Color State

Wi-Fi Status Booting

Unable to Boot

Network Streaming Audio

Network Buffering Audio

Network Not Streaming Audio

Aux Mode Streaming Audio

Aux Mode Not Streaming Audio

Ready to connect to a Wi-Fi network through Chromecast built-in

Reset

Updating Software

System Error

Bluetooth Mode Bluetooth Streaming Audio

Bluetooth Not Streaming Audio or Bluetooth Not Connected

Using Bluetooth, In Pairing mode

Wi-Fi Mode Streaming Audio through Wi-Fi network White Solid

LED Ring Power on

Searching for Bluetooth device

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Red

Green

Yellow

White

Orange

Blue

White White

Solid

Flashing

Solid

Pulsing

Flashing

Solid

Flashing

Solid

Pulsing

Flashing

Solid

Flashing

Pulsing

Solid

Pulsing

SPECIFICATIONS

Power Supply (Input)................................ AC 100V-240V, 50/60 Hz

Power Supply (Output) .......................................... DC 16V/1.8A

Power Output........................................................... 25W

Bluetooth

Compatibility........................................ Bluetooth 4.0 with A2DP

Frequency Response........................................... 80Hz - 20kHz

Drivers ..................................................... 1 x 1" tweeter

Product Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.68 lbs (1.67 kg) (approximately)

Product Dimensions . . . . 4.92” (125mm) w x 4.92” (125mm) d x 7.9” (198.5mm) h

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any

use of such marks by Brookstone is under license.

Android is a registered trademark of Google, Inc.

Chromecast is a trademark of Google Inc.

Wi-Fi

Big Blue

Range.................................. Class 2, up to 33 ft (10 m)

and AVRCP

1 x 4" Mid-woofer

is a registered trademark of Wi-Fi Alliance®.

is a registered trademark owned by Big Blue Audio LLC.

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FREQUENTLY ASKED QUESTIONS

USING CHROMECAST BUILT-IN

Why doesn’t the Big Blue 100 automatically show as a device in the Google Home

app?

It may take several minutes for the Big Blue 100 to appear as a device in the Google Home app.

Ensure the Big Blue 100 is within range of your Wi-Fi network.

Ensure Bluetooth is enabled on your device. During set up, the Google Home app needs to access your device using Bluetooth.

Restart Big Blue 100 by unplugging, then plugging back in and powering on.

Reset Big Blue 100 (please refer to page 19 for reset instructions).

Why won’t audio play through the speaker in Wi-Fi mode?

Ensure the Big Blue 100 has been selected from the Cast menu in the Chromecast-enabled app.

Ensure the Big Blue 100 is in range of your Wi-Fi network.

Restart Big Blue 100 by unplugging, then plugging back in and powering on.

Check Big Blue 100 or your device’s volume level.

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Why isn’t there a Cast button in the app from which I would like to stream audio?

Ensure the Big Blue 100 has been set up using the Google Home app (please refer to page 8 for set up instructions).

Confirm the app you would like to stream music from is enabled with Chromecast built-in.

Confirm the Wi-Fi network enabled on your device is the same Wi-Fi network that was used when the Big Blue 100 was set up using the Google Home app.

Confirm the Wi-Fi network used during set up with the Google Home app has all network privileges enabled. For example, a “guest network” on a router may not have all network privileges enabled.

Refresh the Chromecast-enabled app.

Why doesn’t the Big Blue 100 appear as an available connection when I tap the Cast button

Ensure the Big Blue 100 has been set up using the Google Home app (please refer to page 8 for set up instructions).

Verify the Big Blue 100 appears as a device in Google Home app device list.

It may take a few minutes for a Chromecast-enabled app to recognize the Big Blue 100 as an available device. Refresh or quit and reopen the Chromecastenabled app if the Big Blue 100 does not appear as an available device.

The Big Blue 100 will stream audio from audio or music Chromecast-enabled

apps; it may not stream audio from some video apps.

in the app from which I would like to stream audio?

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Why can audio only be heard through one speaker in a group?

It may take up to a minute for audio to stream on all speakers in a group.

How do I set up Big Blue 100 on a new Wi-Fi network?

Reset Big Blue 100 (please refer to page 19 for reset instructions). After booting is complete, the Wi-Fi STATUS LED INDICATOR continuously flashes white to indicate the Big Blue 100 is ready to be connected to a Wi-Fi network through the Google Home app (please refer to page 8 for set up instructions).

USING BLUETOOTH

Why won’t audio play through the speaker when the BLUETOOTH MODE LED INDICATOR is flashing blue?

Select “BB 100 XXXX” in your device’s Bluetooth settings to connect.

How can I switch to Bluetooth mode?

Ensure your device is within 33 feet of Big Blue 100 and connect your device to Big Blue 100 (please refer to page 13 for pairing instructions) to switch the Big

Blue 100 to Bluetooth mode.

Why does the Big Blue 100 show as a Wi-Fi connection on my device?

The Big Blue 100 broadcasts a signal but the Wi-Fi connection is handled through

the Google Home app.

How can I switch to Wi-Fi mode?

Tap the Cast button

in Chromecast-enabled apps to switch the Big Blue 100 to

Wi-Fi mode.

Why won’t audio play through the speaker using Bluetooth?

Ensure your device is within 33 feet of Big Blue 100 and reconnect your device to Big Blue 100 (please refer to page 13 for pairing instructions).

Restart Big Blue 100 by powering off and then on.

Check Big Blue 100 or your device’s volume level.

Why is there no power off tone when the Big Blue 100 is powered off while using

Chromecast built-in?

The power off tone is not enabled when using Chromecast built-in.

Why does the Big Blue 100 show as a Wi-Fi connection on my device?

The Big Blue 100 broadcasts a signal but the Wi-Fi connection is handled through

the Google Home app.

USING AUX IN

Why won’t audio play through the speaker using Aux Mode?

Remove and reinsert the 3.5mm-to-3.5mm cable (not included) into the AUX IN port.

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ONE (1) YEAR LIMITED WARRANTY

Brookstone® warrants this product against defects in materials and/or workmanship under normal use for a period of ONE (1) YEAR from the date of purchase by the original purchaser (“Warranty Period”). If a defect arises and a valid claim is received within the Warranty Period, at its option, Brookstone will either 1) repair the defect at no charge, using new or refurbished replacement parts, or 2) replace the product with a new product that is at least functionally equivalent to the original product, or

3) provide a store credit in the amount of the purchase price of the original product. A replacement product or part, including a user-installable part installed in accordance with instructions provided by Brookstone, assumes the remaining warranty of the original product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Brookstone’s property. When a store credit is given, the original product must be returned to Brookstone and becomes Brookstone’s property.

Obtaining Service: To obtain warranty service, call Brookstone Limited Warranty Service at 1-800-292-9819. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions.

Limits and Exclusions: Coverage under this Limited Warranty is limited to the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands. This Limited Warranty applies only to products manufactured for Brookstone that can be identified by the “Brookstone” trademark, trade name, or logo affixed to them or their packaging. The Limited Warranty does not apply to any non-Brookstone products. Manufacturers or suppliers other than Brookstone may provide their own warranties to the purchaser,

but Brookstone, in so far as permitted by law, provides these products “as is.” This warranty does not apply to: a) damage caused by failure to follow instructions relating to product’s use or the installation of components; b) damage caused by accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage caused by service performed by anyone who is not a representative of Brookstone; d) accessories used in conjunction with a covered product; e) a product or part that has been modified to alter functionality or capability; f) items intended to be periodically replaced by the purchaser during the normal life of the product including, without limitation, batteries or light bulbs; g) any product sold “as is” including, without limitation, floor demonstration models and refurbished items; or h) a product that is used commercially or for a commercial purpose.

BROOKSTONE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, BROOKSTONE DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF BROOKSTONE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY.

Some states disallow the exclusion or limitation of incidental or consequential damages or how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

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