Bromic Heating COBALT SMART-HEAT 2000W, COBALT SMART-HEAT 3000W, COBALT SMART-HEAT 4000W, COBALT SMART-HEAT 6000W Installation, Instruction And Service Manual

IMPORTANT

READ THIS MANUAL CAREFULLY.

SEE INSIDE COVER FOR IMPORTANT

INFORMATION ABOUT THIS MANUAL.KEEP

INSTRUCTION WITH APPLIANCE FOR FUTURE

REFERENCE.

!

COBALT SMARTHEAT™
ELECTRIC HEATER

BY BROMIC

INSTALLATION, INSTRUCTION AND
SERVICE MANUAL

SUITABLE FOR ELECTRIC HEATER MODELS:
COBALT 2000W, COBALT 3000W, COBALT 4000W AND COBALT 6000W

Version 1.1GB Revised: 30/07/2015

2

www.bromicheating.com

!

IMPORTANT

This manual contains important information about the installation, operation, and maintenance of Cobalt

Smart-Heat™ Electric Heaters. Please pay close attention to the important safety information shown

throughout this instruction manual. Any safety information will be accompanied by the following safety

alert symbols:

DANGER, WARNING, IMPORTANT

• READ THIS MANUAL CAREFULLY before installing or
servicing this product.

• Improper installation, operation, or maintenance can result in
death, severe injury, or property damage.

• This appliance is intended for xed installation with 220­240Volt power supply.

• Installation MUST be carried out by a licensed and authorised
technician in accordance with local electrical codes.

• WARNING: This heater is not equipped with a device to control the
room temperature. Do not use this heater in small rooms when they
are occupied by persons not capable of of leaving the room on their
own, unless constant supervision is provided.

• Patent Pending & Australian Registered Design 338721

!!!

BROMIC HEATING

Head Oce: 10 Phiney Place, Ingleburn, NSW 2565 Australia

Telephone: [phone] (within Australia) or [phone] (from overseas) Fax: [phone]

Email: [email protected] Web: www.bromicheating.com

Note: Bromic Heating reserves the right to make changes to specications, parts, components and equipment without prior notication.

This Installation, operation and service manual may not be reproduced in any form with prior written consent from Bromic Heating.

Correct Disposal of this product

This marking indicates that this product should not

be disposed with other household wastes throughout

the EU. To prevent possible harm to the environment

or human health from uncontrolled waste disposal,

recycle it responsibly to promote the sustainable reuse

of material resources. To return your used device,

please use the return and collection systems or contact

the retailer where the product was purchased. They

can take this product for environmental safe recycling.

3

www.bromicheating.com

CONTENTS

IMPORTANT NOTES & WARNINGS 4

PRODUCT OVERVIEW 5

PRODUCT DESCRIPTION AND FEATURES 5

SPECIFICATIONS 5

HEATER INSTALLATION 6

REMOVE PACKAGING MATERIAL 6

INSTALLATION CLEARANCES 7

CEILING WALL MOUNTING 8

CHAIN SUSPENSION 8

TUBE SUSPENSION 9

ELECTRICAL INSTALLATION 10

WIRING DIAGRAMS 11

SERVICING 12

MAINTENANCE 12

TUBE ELEMENT REPLACEMENT 12

REPLACEMENT PART LIST 13

TROUBLESHOOTING 13

4

www.bromicheating.com

IMPORTANT NOTES AND WARNINGS

WARNING

• Read all instructions before installing or using this heater

• Use this heater only as described in this manual. Any other use
not recommended by the manufacturer may cause re, electric
shock, or injury to persons.

• Improper installation, adjustment, or alteration and failure
to follow the warnings and instructions in this manual could
result in severe personal injury, death or property damage.

• The manufacturer is not responsible for any damage that could
happen from improper use. The manufacturer emphasises that
this appliance should be used in a responsible manner and that
all procedures, warnings, and safety instructions contained in
this booklet be followed strictly.

• This heater is not intended for use in bathrooms, laundry areas
and similar indoor locations. Never locate heater where it may
fall into a bathtub or other water container.

• Do not install the heater directly near a bathtub, shower or
swimming pool. Any switches or controls must not be within
reach of a person in the bathtub, shower or swimming pool.

• This heater is hot when in use. To avoid burns do not let bare
skin touch hot surfaces. Keep combustible materials such as
furniture, pillows, bedding, papers, clothes , etc. and curtains
at least 1 metre from the front the front of the heater and keep
them away from the sides and rear.

• Extreme caution is necessary when any heater is used by
or near children or invalids and whenever the heater is left
operating and unattended.

• This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of
the appliance by a person responsible for their safety. Children
should be supervised to ensure that they do not play with the
appliance.

• Keep packaging materials out of reach of children

• Children and adults should be alerted to the hazards of high
surface temperatures and should stay away to avoid burns,
clothing ignition, or other serious personal injury

• Children should be carefully supervised when they are in the
area of the heater.

• Do not attempt to alter the unit in any manner.

• Do not paint any surface of the heater.

• Do not touch the heater with wet hands at any time.

• Do not insert or allow foreign objects to enter front cover or
front opening as this may cause an electric shock or re, or
damage the heater

• Do not touch the heating surface at any time, even when the
heater is turned o and has cooled down.

• Do not use or store ammable materials near this appliance

• Do not spray aerosols or ammable materials in the vicinity
of this appliance while it is in operation

• Never operate the heater in an explosive environment such as
areas where petrol or other ammable liquids or vapours are
stored.

• Clothing or other ammable materials should not be hung
from the heater or placed on or near the heater.

INSTALLATION

• IMPORTANT - Installation must be carried out by a licensed and
authorised person.

• The installer is to ensure that the requirements of the local
authority, local electrical installation code, municipal building
codes, and any other relevant statutory regulations are carried
out.

• After unpacking, make sure the appliance shows no signs
of visible damage or tampering. If the appliance appears
damaged, contact the place of purchase for assistance.

• Remove transit protection before use.

• This appliance must only be used on a 220-240 Volt AC Single
Phase electricity supply

• This radiant heater is NOT intended to be installed on
recreational vehicles and/or boats.

• Do not run cord under carpeting. Do not cover with throw rugs,
runners or the like arrange cord away from trac area and
where it will not be tripped over

• A heater has hot and arcing or sparking parts inside. Do not use
it in areas where gasoline, paint or ammable liquids are used
or stored.

• To maintain Ingress Protection Rating (IPX4), only IPX4 rated
conduit ttings should be used for electrical installation.

• Warning –To Reduce the risk of re with Danger –To Avoid Fire

• This warning tag shall be permanently axed to the power
supply cord, no more than 152mm from the attachment plug
and the permanence of the warning tag shall be determined in
accordance with Test for Permanence of Cord Tag Section:53

• This Installation, Operation and Service manual should not be
removed from the site of installation. Installer should leave
manual with the customer for future reference.

• Any guard or other protective device removed for servicing
(conducted by an authorised person) must be replaced before
operating the heater.

• Heaters are not intended to be installed in wardrobes.

• The appliance must not be located directly below or in front of
a wall electricity socket. This is because the heat radiated from
the appliance may damage the electricity outlet or plug.

• If the appliance has not been used, or will not be used, for a
long period of time, disconnect power supply

• A means for all-pole disconnection of the heater must be
incorporated in the xed wiring according to the local electrical
codes.

• Do not mount the heater vertically. Install Heater so that
the infrared elements are horizontal. Failure to do this
may cause the heating element within the tube to sag and
cause premature burnout. Installing vertically will void the
manufacturer’s warranty.

CLEARANCE

• Do not place articles on or against this appliance

• A minimum safety distance of 39.4” should always be left in front of
the appliance.

• This unit must be mounted at a minimum of 1800 mm above
the oor.

• Be sure the heater is not facing the ceiling or ammable or
combustible substances/materials.

!

5

www.bromicheating.com

MAINTENANCE/ REPAIR

• Installation and repair must be carried out by a qualied &
licenced service person only. The heater should be inspected
before use and at least annually serviced & inspected by a
qualied & licenced service person.

• Do not perform maintenance until heater has been turned o,
power disconnected, and heater temperature has cooled to
room temperature.

• Check for damage to the appliance regularly. If damage to the
appliance is suspected, discontinue use immediately and contact the
supplier or qualied person to repair.

• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in order
to avoid a hazard.

• At the end of this product’s useful life, it must not be disposed
of as domestic waste, but must be taken to a collection

centre for waste electrical and electronic equipment. It is the
user’s responsibility to dispose of this appliance through the
appropriate channels at the end of its useful life. Failure to do
so may incur the penalties established by laws governing waste
disposal. Proper dierential collection, and the subsequent
recycling, processing and environmentally compatible
disposal of waste equipment avoids unnecessary damage to
the environment and possible related health risks, and also
promotes recycling of the materials used in the appliance. For
further information on waste collection and disposal, contact
your local waste disposal service, or the place of purchase

PRODUCT OVERVIEW

IMPORTANT NOTES AND WARNINGS CONTINUES ...

PRODUCT FEATURES

• The Cobalt Smart-Heat Electric heaters are designed
to provide ecient spot heating for commercial and
residential applications.

• Suitable for indoor and outdoor heating
applications such as restaurants, cafes, bars and
clubs, factories, oce spaces, designated smoking
areas, public areas, hotels and more.

• The heaters are available in 2000W, 3000W,
4000W and 6000W models to suit a range of
environments.

• High temperature corrosion-resistant coating.

• IPX4 water ingress protection rating.

• Soft glow infrared heating element - No harsh
glare.

• Wall and ceiling mounting brackets allowing
adjustable angle of the heating direction.

• Heater is equipped with spectral reector for
excellent radiant heat output.

• Patent Pending & Australian Registered Design
338721

SPECIFICATIONS

Model 2000W 3000W 4000W 6000W

No. of Elements Single element Single element Double element Double element

Bracket Length 164mm 164mm 244mm 244mm

Heat Output (Watts) 1.7 - 2.0kW 2.7 - 3.0kW 3.4 - 3.9kW 5.4 - 5.9kW

Heating Area* up to 6m

2

up to 9m

2

up to 11m

2

up to 13m

2

Power connection required
(Volts/Amps)

220-240V - a.c.

- 50/60Hz/8.3 A

220-240V - a.c.

- 50/60Hz/12.5 A

220-240V - a.c.

- 50/60Hz/16.6 A

220-240V - a.c.

- 50/60Hz/25 A

Dimension (WxDxHmm) 1117 x 214 x 86mm 1410 x 214 x 86mm 1117 x 214 x 86mm 1410 x 214 x 86mm

Weight (kg) 9kg 10kg 9kg 10kg

Approval CE Approved

*Heating areas are based on protected environment with mounting height of 2400mm. For unprotected and extremely cold and windy environments
heating areas can be less. Please contact Bromic Heating for further advice.

6

www.bromicheating.com

!

WARNING

This Heater MUST be permanently Installed and hard
wired by an authorised/licenced person. Do Not perform
maintenance, or carry out installation or assembly

procedure while electrical power is switched on.

HEATER INSTALLATION

1. Remove warning note from front of
heater

2. Remove the wire cover by pulling it out
from under the edge of the heater and
in between the reector

3. Remove packing material around
heating elements

4. Check element markings at both
ends of heater. Ensure marks on
heating element are in line with
marks on end cap.

5. Attach the wire cover by pushing one
side of it in between the reector and
under the edge of the heater. Perform
the same process on the other edge of
the heater

REMOVE PACKAGING MATERIAL

All packaging material must be removed from heater before installation.

7

www.bromicheating.com

HEATER INSTALLATION

INSTALLATION CLEARANCES

FOR 2000W & 3000W MODELS

2000W & 3000w models must be installed with the minimum
installation clearances shown in below diagrams. 2000W &
3000W models are supplied with short mounting brackets to
be used for both ceiling & wall mounting.

INSTALLATION CLEARANCES

FOR 4000W & 6000W MODELS

4000W & 6000W models must be installed with the minimum installation clearances shown in below diagrams. 4000W
& 6000W models are supplied with long mounting brackets to be used for both ceiling & wall mounting.
Alternatively, short mounting brackets can be used for wall mounting of the 4000W & 6000W models to position the
heater closer to the wall. Short mounting brackets must be purchased separately.

250

300

300

45°

120

45°

2400
CEILING MOUNTING MINIMUM
CLEARANCE TO FLOOR

1800/96” (8’)
WALL MOUNTING MINIMUM
CLEARANCE TO FLOOR

150

10”

12”

12”

5”

4”

250

300

300

45°

120

45°

2400
CEILING MOUNTING MINIMUM
CLEARANCE TO FLOOR

300

330

450 300

30°

2400
CEILING MOUNTING MINIMUM
CLEARANCE TO FLOOR

1800/96” (8’)
WALL MOUNTING MINIMUM
CLEARANCE TO FLOOR

1800/96” (8’)
WALL MOUNTING MINIMUM
CLEARANCE TO FLOOR

30

°

150

110

10”

12”

12”

5”

12”

13”

18” 12”

4”

6”

WARNING

DO NOT MOUNT THE HEATER VERTICALLY!
Heater MUST be installed so that the tube elements
are horizontal. Failure to do this will cause the heating
element within the tube to sag and cause premature
burnout. Installing vertically will void the manufacturers

warranty.

!

!

WARNING

DO NOT MOUNT THE HEATER VERTICALLY!
For outdoor installation heater must be mounted with
face of heater angled down.
For longest product life & to maintain product
appearance mount heater under cover & protect from
rain & weather whenever possible.

!

WARNING

ES MODELS MUST NOT BE MOUNTED WITH CEILING
RECESS MOUNTING KITS.

8

www.bromicheating.com

HEATER INSTALLATION CONTINUED...

611

78

904

78

2

3

4

2

3

Mounng Hole Centres & Heater Posion

2620213 (3000W) - 2620215 (6000W)

2620212 (2000W) - 2620214 (4000W)

1

CEILING & WALL MOUNTING

1. Mark mounting hole centres on ceiling or wall.

2. Attach mounting brackets to ceiling or wall using
appropriate fasteners (Not supplied).

3. Bring heater up to mounting brackets and lock
into position with M5x10 screw & nut.

4. Rotate heater to required angle. Lock into position
with self tapping screw.

5. Make electrical connection from heater to power
supply.

CHAIN SUSPENSION SOLD SEPARATELY

1. Heater must be installed with heater surface
2400mm above the floor level. If required, cut
down length of chain to ensure correct installation
height.

2. Attach chains to heater with “S” hooks. Crimp “S”
hooks closed after assembly.

3. Prepare ceiling structure for heater. Attach chains
to ceiling structure & suspend heater.

4. Make electrical connection from heater to power
supply. If required fix suply power cord to ceiling
chain with cable ties.

2000W & 4000W Models

3000W & 6000W Models

9

www.bromicheating.com

31

575
625

2000W & 4000W Models

Mounting Hole Centres & Heater Position

1

31

918

868

3000W & 6000W Models

2

Suspension

20

10

6.5

DETAIL Suspension

SCALE 1 : 5

Suspension Tube

Mounting Hole

3

4

6

7

5

8

9

TUBE SUSPENSION SOLD SEPARATELY

1. Mark mounting hole centres on ceiling. Attach
mounting brackets to ceiling using appropriate
fasteners (Not supplied).

2. Heater must be installed with heater surface at least
2400mm above the floor level. Supplied suspension
tubes position heater surface 39.4” below the ceiling
surface. If required, cut down length of suspension
tubes to ensure correct installation height. Minimum
distance from front surface of heater to ceiling surface
must be 9.8” for 2000W & 3000W models & 330mm for
4000W & 6000W models.

3. If suspension tubes are cut down, drill new mounting
holes in each tube.

4. Make electrical connection in junction box as per
electrical installation instructions in this manual.

5. Feed power cord through suspension tube.

6. Assemble suspension tubes to rear bracket with M5
screw, spring washer and nut.

7. Rotate heater to required angle. 15° or 30° in either
direction. Lock into position with self tapping screw.

8. Raise heater assembly into position. Attach
suspension tubes to ceiling brackets with M5x35mm
screws, spring washers & nuts.

9. Make electrical connection from suspension tube
power cord to power from ceiling as per electrical
installation instructions in this manual.

HEATER INSTALLATION CONTINUED...

10

www.bromicheating.com

Junction Box

AC

Heater Element 1

240 V AC

SINGLE PHASE

EARTH

WIRE

WARNING

240 V AC Single Phase

Heater must be permanently

installed and hard wired by an

authorised/licenced person.

WARNING

240 V AC Single Phase

Heater must be permanently

installed and hard wired by an

authorised/licenced person.

WARNING

240 V AC Single Phase

Heater must be permanently

installed and hard wired by an

authorised/licenced person.

Junction Box

AC

Heater Element 1

240 V AC

SINGLE PHASE

EARTH

WIRE

Heater Element 2

WIRING DIAGRAM
COBALT SMART-HEAT ELECTRIC

OPTIONAL INSTALLATION
4000W & 6000W MODELS

Junction Box

AC

Heater Element 1

240 V AC

SINGLE PHASE

AC

240 V AC

SINGLE PHASE

EARTH

WIRE

Heater Element 2

WIRING DIAGRAM
COBALT SMART-HEAT ELECTRIC

STANDARD INSTALLATION
4000W & 6000W MODELS

WIRING DIAGRAM
COBALT SMART-HEAT ELECTRIC

STANDARD INSTALLATION
2000W & 3000W MODELS

ELECTRIC AL INSTALLATION CONTINUED...

!

WARNING

This Heater MUST be permanently Installed and hard
wired by an authorised/licenced person. Do Not perform
maintenance, or carry out installation or assembly

procedure while electrical power is switched on.

1. Check product label for correct voltage and wattage

- Make sure power source conforms to the heaters
requirements.

2. Junction box has a Ø22mm hole to suit M20 or PG13.5 cord
grip. Install cord grip with minimum rating of IPX4 to main­tain the IPX4 rating of the heater. Use cord grip suitable for
at least 220°F.

3. For supply connection, use wires suitable for at least
220°F and at least 1.5mm2 for 2000W and 3000W models,

2.5mm2 for 4000W and 6000W models. The xed wiring
must be positioned away from & protected from the enclo­sure of the heater.

4. Make electrical connections in accordance with local
electrical code regulations. For outdoor installation

WARNING

ELECTRICAL SHOCK HAZARD! Serious injury or death may
occur. Disconnect from electrical supply before installing or
servicing this heater. Read and follow installation clearance
requirements outlined in this manual. The Appliance MUST
be connected to a properly grounded electrical source.
Disconnection incorporated in the xed wiring is to be

provided

!

ELECTRICAL INSTALLATION

all connections must be made in accordance with local
electrical code regulations for outdoor wiring. Only
use wiring components approved for outdoor use with
minimum IPX4 rating. For all models the junction box has
one terminal block for the active and neutral connections
of the element. The polarity of power supply can be
connected to terminal block in either direction. Earth
ground wire screw is located in the end of junction box.

5. After installation, the distance between live parts and
earth (or earthed metal) should not be less than 2.5 mm.
The distance between live and neutral terminal should not
be less than 2.0 mm.

6. Assemble the junction box cover & gasket. Ensure that
the junction box cover gasket (supplied with unit) is
installed to maintain the IPX4 water ingress protection
rating of the heater. Failure to install correctly will void the

manufacturer’s warranty.

ELECTRICAL INSTALLATION

6

1

2

4

11

www.bromicheating.com

Junction Box

AC

Heater Element 1

240 V AC

SINGLE PHASE

EARTH

WIRE

WARNING

240 V AC Single Phase

Heater must be permanently

installed and hard wired by an

authorised/licenced person.

WARNING

240 V AC Single Phase

Heater must be permanently

installed and hard wired by an

authorised/licenced person.

WARNING

240 V AC Single Phase

Heater must be permanently

installed and hard wired by an

authorised/licenced person.

Junction Box

AC

Heater Element 1

240 V AC

SINGLE PHASE

EARTH

WIRE

Heater Element 2

WIRING DIAGRAM
COBALT SMART-HEAT ELECTRIC

OPTIONAL INSTALLATION
4000W & 6000W MODELS

Junction Box

AC

Heater Element 1

240 V AC

SINGLE PHASE

AC

240 V AC

SINGLE PHASE

EARTH

WIRE

Heater Element 2

WIRING DIAGRAM
COBALT SMART-HEAT ELECTRIC

STANDARD INSTALLATION
4000W & 6000W MODELS

WIRING DIAGRAM
COBALT SMART-HEAT ELECTRIC

STANDARD INSTALLATION
2000W & 3000W MODELS

ELECTRIC AL INSTALLATION CONTINUED...

12

www.bromicheating.com

For longest product life & to maintain product appearance
mount heater under cover & protect from rain & weather
whenever possible.
The exterior housing of the heater should be cleaned
regularly with a soft damp cloth. For locations near the
coast, salt in the air can cause rusting of metal. Additional
cleaning of the heater with a soft damp cloth fortnightly will
increase the life of the products appearance.
Ensure that there is no excessive build-up of dirt/dust on
the reectors or elements as this can cause overheating
and premature element failure. To clean the reectors and
elements, ensure heater is o and has been o for at least 2
hours after operation, and wipe o any dirt/dust with a soft
& dry cloth.

MAINTENANCE

SERVICING

TUBE ELEMENT REPLACEMENT

WARNING

ELECTRICAL SHOCK HAZARD!
Serious injury or death may occur.
Disconnect from electrical supply before servicing this
heater.

!

!

WARNING

Servicing and maintenance MUST be carried out by an
authorised and licensed person only

1. Remove the wire cover by pulling it out from under the edge
of the heater and in between the reector.

2. Remove 2 screws from both end caps. Remove end caps and
wire cover

3. Open rst Element Lock Bracket by removing screw.

4. Remove outer Hex Nut, Spring Washer and Lead Wire
Ring Terminal from the threaded stud.

5. Repeat steps 3-4 to release second end of element.

6. Remove old Tube Element.

7. Assemble new Tube Element.
Hex Nut, Spring Washer and Ring Terminal must be
assembled tightly at both ends of element.

8. Element Lock Brackets and Element End Covers must be
replaced at both ends of the heater. Assemble front cover
and secure with 3 screws.

9. Attach the wire cover to one end cap by inserting the cover’s
wires into the end cap’s holes. Make sure curve of wire cover
is outward. Then assemble this end cap with 2 screws.

4000W & 6000W Models2000W & 3000W Models

2.

3.

4.

9.

13

www.bromicheating.com

REPLACEMENT PART LIST

SYMPTOM POSSIBLE CAUSE (S) CORRECTIVE ACTION

Element does not energize 1. Defective element

2. Improper connection

1. Replace element

2. Check connection to power
outlet

Not enough heat 1. Heater too small for application

2. Heater mounted too high or too
far

1. Add additional heater(s)

2. Decrease mounting height or
distance

Too much heat 1. Heater too large for application

2. Heater mount too low or too close

1. Replace with smaller heater

2. Increase mounting height or
distance

Hot spot in Tube 1. Heater is not level

2. Grease or moisture on tube

1. Adjust to level mount

2. Clear tube-replace if problem
persists

TROUBLESHOOTING

Version 1.1GB Revised: 30/07/2015

No. Description PART NUMBER

1 Heater - Cobalt electric 2000W 240V - EU BH0610005

2 Heater - Cobalt electric 3000W 240V - EU BH0610006

3 Heater - Cobalt electric 4000W 240V - EU BH0610007

4 Heater - Cobalt electric 6000W 240V - EU BH0610008

5

Front cover - Cobalt electric 2000W & 4000W

BH8180030

6

Front cover - Cobalt electric 3000W & 6000W

BH8180031

7

Element end cover set - Cobalt electric 2000W & 3000W

BH8180032

8

Element end cover set - Cobalt electric 4000W & 6000W

BH8180033

9

Junction box cover & seal set - Cobalt electric

BH8180034

10

Mounting Bracket set (short) - Cobalt electric

BH8180035

11

Mounting Bracket set (Long) - Cobalt electric

BH8180036

12

Ceiling recess kit - Cobalt electric 2000W & 4000W

BH3130014

13

Ceiling recess kit - Cobalt electric 3000W & 6000W

BH3130015

14

Tube suspension kit - Cobalt electric

BH3130016