Brita Platinum Performance, BPF89CB75TO, BPF89CBK100TOK, BPF89CB300TO, BPF89CBK75TOK Installation Manual

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PLATINUM

TASTE AND ODOR (TO)  MULTIMEDIA (MM)

FILTER

 NEXSAND

 NEUTRALIZER (NU)  BIRM (BM)

Professional

Installation

MANUAL

Version V1.0F

54565

THROUGHOUT YOUR HOME | THROUGHOUT YOUR LIFE

The Platinum Carbon Filter Series is certified by IAPMO R&T to NSF/ANSI 42 for chlorine, taste and odor reduction.

The Platinum Catalytic Carbon Filter Series is certified by IAPMO R&T to NSF/ANSI 42 for chloramine, chlorine taste and odor reduction.

The Platinum Neutralizer Filter Series is certified by IAPMO R&T according to NSF/ANSI 42 for low pH adjustment.

The Platinum Nexsand Filter Series is certified by IAPMO R&T to NSF/ANSI 42 for Particulate Class V reduction.

This control value and pressure tank is Tested

and Certified by NSF International against

NSF/ANSI Standard 44 for material and

structural integrity requirements.

COMPONENT

828.449.2536

BRITA® PRO

www.britapro.com

BRITA®PRO trademark and logo are registered trademarks of Brita LP and are

420 3rd Avenue NW Hickory, NC 28601

READ THIS PAGE FIRST

CONTENTS

BEFORE STARTING INSTALLATION 4

BASICS

HOW YOUR FILTER WORKS 5

COMPONENTS & SPECIFICATIONS

SPECIFICATIONS 6

INSTALLATION

UNPACK & INSTALL 8 CHECK VALVE SERIAL NUMBER & VALVE TYPE 10 PREINSTALLATION INSTRUCTIONS 11 ELECTRICAL GROUNDING 11 TOOLS REQUIRED FOR INSTALLATION 14

DETERMINING LOCATION 14

CHECK WATER PRESSURE AND PUMPING RATE 14 FILTER INSTALLATION 15 MEDIA INSTALLATION 16

OPERATION

STARTUP PROCEDURES 20 DIAGNOSTIC CHECKLIST 21 DURING REGENERATION 21 PLUMBING SYSTEM CLEANUP 21 SOFTENERWATER BYPASSOPERATING CONDITIONS 22 MAINTENANCE INSTRUCTIONS 23 BACKWASHING INSTRUCTIONS 24 CALCULATE BACKWASH FREQUENCY 24 SERVICE THE PLATINUM VALVE 24

PROGRAMMING

MASTER PROGRAMMING 25

DIAGNOSTIC SCREEN 27

REPLACEMENT

REPLACE PISTON &/OR BRINE VALVE 28

CLEAN INJECTOR ASSEMBLY 28

REPLACE TIMER 29 REPLACE MOTOR 29

REPLACE METER ASSEMBLY 30

DISPLAY REPLACEMENT 31 REPLACE MICROSWITCHES 31

AFTER SERVICING 31

DRAIN LINE FLOW CONTROL 32 BRINE LINE FLOW CONTROL 32

PARTS

FILTER 33 CONTROLLER ASSEMBLY PARTS LIST 34 STANDARD BYPASS ASSEMBLY PARTS LIST 35

STANDARD VALVE BODY ASSEMBLY PARTS LIST 36

TROUBLE SHOOTING GUIDE 38

PERFORMANCE DATA STATEMENT 41

WARRANTY 47

READ THIS PAGE FIRST

BEFORE STARTING INSTALLATION

You must read and understand the contents of this manual

before installing or operating your water softener. Personal injury or property damage could result if you fail to follow instructions in this manual.

This system and its installation must comply with state and

local regulations. Check with your local public works department for plumbing and sanitation codes. Local codes should be followed In the event the codes conflict with any content in this manual.

For installations in Massachusetts, Massachusetts Plumbing

Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system.

This water softener must be operated on pressures

between 30 psi to 125 psi. If the water pressure is higher than 125 PSI, use a pressure reducing valve in the water supply line to the softener.

This unit must be operated at temperatures between 40°F and

110°F (4°C - 43°C).

Do not use this water softener on hot water supplies.

Do not install this unit where it may be exposed to wet

weather, direct sunlight, or temperatures outside of the range specified above.

Apply provided NSF certified lubricant to all o-rings during

installation. Do not use pinched or damaged o-rings during installation.

Softeners are exposed to high levels of iron, manganese,

sulfur, and sediments. Damage to pistons, seals, and or spacers within the control valve are not covered in this warranty due to the harsh environment.

It is recommended to annually inspect and service the control

valve. Frequent cleaning and or replacement of piston, seals, and or spacers may be necessary depending on how harsh the conditions are. An Annual Maintenance kit (Part # 60010307) is available for this purpose.

Do not use water that is microbiologically unsafe without

adequate disinfection before or after this system.

This publication is based on information available when

approved for printing. Continuing design refinement could cause changes that may not be included in this publication.

See page 8 for unpack and inspect system

BRITA®PRO reserves the right to change the specifications referred to in this literature at any time, without prior notice.

INSTALL

NOTES &

SAFETY

MESSAGES

Watch for the

following messages

in this manual:

EXAMPLE:

NOTE

Check and comply with

your state and local

codes. You must follow

these guidelines.

EXAMPLE:

CAUTION

Disassembly while under pressure

can result in flooding.

WARNING

ELECTRICAL SHOCK HAZARD! Unplug the unit before removing

the cover or accessing any internal control parts

BASICS

The success of the installation will depend, to a great extent, on advanced planning and preparation. Careful attention to the location of the unit, accessibility to electrical and drain facilities, and the availability of the proper tools will ensure a professional-looking installation. Of utmost importance is the assurance that the filter has been properly applied and meets all specifications.

APPLICATION:

Correct application is directly associated with the performance and life expectancy of any water filter. It is important, therefore, to understand how your Brita® Pro Water Filter functions and to know its capabilities and limitations so that a correct application can be made. By following the guidelines and recommendations set forth in this manual, you can be certain your filter is applied correctly.

MM / NEXSAND FILTER

The Automatic Water Filter is capable of removing particulate matter particle size as small as 30 microns. It will not remove color, organics, colloidal turbidity or dissolved solids. Some applications include:

- Removal of suspended matter in any water system

- Removal of particulate matter, such as clay, mud, etc.

- Prefiltration of oxidized iron prior to an automatic or manual softener

-Removal of light sand

The quality and number of gallons of filtered water between backwashes will depend upon the amount, type, and size of the particulate matter being filtered. If a water sample is sent to a laboratory, where application of a MMF Type unit is contemplated. The laboratory will test for Nephelometric Turbidity Units (NTU) and suspended solids (mg/L). The sample will also be filtered through 10 micron filter paper and NTU run on a filtered sample. If the NTU of the raw water exceeds 150, suspended solids exceed 150 mg/L, or the filter water through the 10 micron filter paper has unacceptable quality, a MMF filter might not be applicable. As a guide, the U.S. Public Health Drinking Water standards states the turbidity should not exceed 1 NTU. The exact number of gallons filtered between backwashes can not be given because of many variables.

TO FILTER

Automatic Water Filter with Activated Media will control chlorine taste and odor, and it will also remove most objectional organic colors. It will not remove hydrogen sulfide. It is important to note that whenever the cause of an objectional taste or odor has not been established, Health Authorities should determine if the water is safe to drink. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

NU FILTER*

Automatic Water Filter with Neutralizing Media will neutralize slightly acid water (pH 5.2 to >6.8) and thus help to prevent unsightly brown or green stains due to corrosion of household plumbing. If the pH is between 5 and 6, one part of Magnesium Oxide Media should be mixed with five parts of Calcite Media to provide additional neutralizing capability. If the water to be treated has a pH less than 5, a high hardness, or a high carbon dioxide level, NF might not be applicable; a solution feeder should be used. Because NF adds hardness, it should be used prior to a softener.

BM FILTER

This media acts as a catalyst for the removal of iron and manganese from the water but require pre-oxidation. This media removes the iron and manganese from the water. This is not recommended to remove hydrogen sulfide from the water and requires high pH water. The media is not sacrificial hence no replenishment is required.

NOTE

Under dynamic conditions it might be necessary to mix five parts

Calcite with one part Magnesium Oxide to effectively raise the pH.

In order to size and apply the equipment correctly, a complete

analysis of the water supply should be obtained.

COMPONENTS & SPECIFICATIONS

TASTE & ODOR (COCONUT SHELL CARBON) FILTERS

Platinum Series

BPF89CB75TO 0.75 4.0 5.0 3.5 8 x 44 3/4” - 1” 50 BPF89CB100TO 1.00 5.0 7.0 4.0 9 x 48 3/4” - 1” 60 BPF89CB150TO 1.50 7.0 10.0 5.0 10 x 54 3/4” - 1” 78 BPF89CB200TO 2.00 10.0 12.0 7.0 12 x 52 3/4” - 1” 95 BPF89CB300TO 3.00 12.0 15.0 10.0 14 x 65 3/4” - 1” 138

Media Cu

TASTE & ODOR (COCONUT SHELL CARBON) FILTERS W/KDF

Platinum Series

BPF89CBK75TOK 0.75 4.0 5.0 3.5 8 x 44 3/4” - 1” 50 BPF89CBK100TOK 1.00 5.0 7.0 4.0 9 x 48 3/4” - 1” 60 BPF89CBK150TOK 1.50 7.0 10.0 5.0 10 x 54 3/4” - 1” 78 BPF89CBK200TOK 2.00 10.0 12.0 7.0 12 x 52 3/4” - 1” 95 BPF89CBK300TOK 3.00 12.0 15.0 10.0 14 x 65 3/4” - 1” 138

Media Cu

Flow Rate USGPM

Service Peak Backwash

Mineral

Tank Size

Mineral

Tank Size

Pipe Size

Inches

Pipe Size

Inches

Ship Weight

LbsService Peak Backwash

Ship Weight

Lbs

Working Temperature = 34-110°F (1-43°C)

(Do not subject the unit to freezing temperatures)

Working Pressure = 30-125 PSIG (137-861 kPa)

Voltage = 120V / 60 Hz

Pipe Size = 3/4” and 1”

• At the stated service flow rates, the pressure drop through these devices will not exceed 15 psig.

CATALYTIC CARBON FILTERS (CHLORAMINES REDUCTION)

Platinum Series

BPF89CATCB75TOC 0.75 4.0 5.0 3.5 8 x 44 3/4” - 1” 50 BPF89CATCB100TOC 1.00 5.0 7.0 4.0 9 x 48 3/4” - 1” 60 BPF89CATCB150TOC 1.50 7.0 10.0 5.0 10 x 54 3/4” - 1” 78 BPF89CATCB200TOC 2.00 10.0 12.0 7.0 12 x 52 3/4” - 1” 95 BPF89CATCB300TOC 3.00 12.0 15.0 10.0 14 x 65 3/4” - 1” 138

Media Cu

Flow Rate USGPM

Mineral

Tank Size

Pipe Size

Inches

Ship Weight

LbsService Peak Backwash

CATALYTIC CARBON FILTERS (CHLORAMINES REDUCTION) W/ KDF

Platinum Series

BPF89CATCBK75TOCK 0.75 4.0 5.0 3.5 8 x 44 3/4” - 1” 50 BPF89CATCBK100TOCK 1.00 5.0 7.0 4.0 9 x 48 3/4” - 1” 60 BPF89CATCBK150TOCK 1.50 7.0 10.0 5.0 10 x 54 3/4” - 1” 78 BPF89CATCBK200TOCK 2.00 10.0 12.0 7.0 12 x 52 3/4” - 1” 95 BPF89CATCBK300TOCK 3.00 12.0 15.0 10.0 14 x 65 3/4” - 1” 138

Media Cu

Flow Rate USGPM

Mineral

Tank Size

Pipe Size

Inches

Ship Weight

LbsService Peak Backwash

NEUTRALIZING FILTERS

Platinum Series

BPF89NEU75PH 0.75 2.0 3.5 3.5 8 x 44 3/4” - 1” 93 BPF89NEU100PH 1.00 3.0 5.0 4.0 9 x 48 3/4” - 1” 120 BPF89NEU150PH 1.50 5.0 8.0 5.0 10 x 54 3/4” - 1” 164 BPF89NEU200PH 2.00 6.0 10.0 7.0 12 x 52 3/4” - 1” 207 BPF89NEU300PH 3.00 7.0 12.0 10.0 14 x 65 3/4” - 1” 330

Media Cu

Flow Rate USGPM

Mineral

Tank Size

Pipe Size

Inches

Ship Weight

LbsService Peak Backwash

• The manufacturer reserves the right to make product improvements which may deviate from the specifications and descriptions stated herein, without obligation to change previously manufactured products or to note the change.

* Do not use water that is

microbiologically unsafe without adequate disinfection before or after the system.

Peak flow rates intended for intermittent use only (10 minutes or less) and are for residential applications only. Do not use peak flow rate for commercial applications or for a continuous rate when treated water supplies are geothermal heat pump, swimming pool, etc.

For satisfactory operation, the pumping rate of the well system must equal or exceed indicated backwash flow rate.

All units come with plastic bypass.

NEXSAND PARTICULATE FILTERS

Platinum Series Media Cu

BPF89NEX75TUR 0.75 4.0 6.0 5.0 3 - 5 µ 8 x 44 3/4” - 1” 90 BPF89NEX100TUR 1.00 5.0 8.0 7.0 3 - 5 µ 9 x 48 3/4” - 1” 135 BPF89NEX150TUR 1.50 8.0 10.0 10.0 3 - 5 µ 10 x 54 3/4” - 1” 205 BPF89NEX200TUR 2.00 10.0 12.0 14.0 3 - 5 µ 12 x 52 3/4” - 1” 255

Flow Rate USGPM

Micron Rating

Mineral

Tank Size

Pipe Size

Inches

Ship

Weight

LbsService Peak Backwash

WATER AND TIME CONSUMED DURING REGENERATION

Models Backwash

Minutes

75 10 10 20 70 80 100

100 10 10 20 80 100 140

150 10 10 20 100 140 200

200 10 10 20 140 200 280

300 10 10 20 200 280 340

Rapid Rinse

Minutes

Total

Time of

Regeneration

Total Water

Consumed during

Regeneration (GAL)

(Birm, TO, Neu)

Total Water Consumed

during Regeneration

(GAL) (MM)

Total Water Consumed

SYSTEM DIMENSIONS

Models A (Inches) B (Inches) C (Inches)

100

150

200

300

51.5 13" 8"

55.5 15" 9"

61.5 16" 10"

59.5 17" 12"

72.5 18" 14"

during Regeneration

(GAL) (Nexsand)

CONTROL VALVE REGENERATION SEQUENCE

The regeneration cycle goes through 3 steps.

1. BACKWASH (MINIMUM 30 PSI INLET PRESSURE REQUIRED): During the backwash cycle, water

flows upwards through the bed, expanding the media and carrying any contaminants trapped within it to the drain.

2. RAPID RINSE: During the rapid rinse cycle, water flows downwards through the bed, settling the media and carrying any precipitated contaminants trapped within it to the drain.

3. INSERVICE POSITION: The unit then returns to the In-Service position. While this happens water continues to enter the tank.

Step1 Step 2

Step 3

INSTALLATION

UNPACK & INSPECT PLATINUM FILTER

PLATINUM FILTER CONTENTS:

FOR MODELS 75,100,150, TO200, BIRM200,

YOU WILL EXPECT THE FOLLOWING.

SHIPPING CARTON QUANTITY  1

1. Control Valve

2. Pressure Tank

3. Parts Box

4. Owners Manual

5. Drain Hose & Clamp

(Not included in some brands)

1. CONTROL VALVE

2. TANK

Distributor Tube Inside the Tank

• Check the entire unit for any shipping damage or lost parts.

• Note any damage to the shipping cartons.

• Contact the transportation company for all damage and loss claims.

• The manufacturer is not responsible for damages in transit.

• Small parts needed to install the softener are in a parts box.

• To avoid loss of the small parts keep them in the parts bag until you are ready to install.

• Handle the softener unit with care.

• Do not drop the unit or set on sharp uneven projections on the floor.

• Do not turn the softener unit upside down.

3. PARTS BOX

Grease Packet

2X 1” Straight Adapter

Drain Line Gasket

2 X 1” Elbow Adapter (Not Included)

Bypass Tool

Media Inside the Tank. Media Type will depend on what models were purchased

NOTE

Only 8”, 9” & 10”

Pressure tanks

have plastic

sleeves.

8”, 9” & 10” tanks

come filled with media & control

value attached

Bypass with 4 Red Clips

Drain Hose Barb

2 x Clips

Transformer

FOR MODELS 200, 300

THE MEDIA AND

CONTROL VALVE

IS PACKAGED

SEPARATELY IN

CARTON AND BAGS

Model 300 will get

Adaptor and O-ring

PLATINUM FILTER CONTENTS : 200, 300

1. Tank

(Model 30 will get an Adaptor and O-ring attached to the tank)

2. Control Valve with Parts Box

3. Media Boxes (Qty 2 for 200, Qty 3 for 300

4. Drain Line and Hose Clamp (Not Included) with some models

2. CONTROL VALVE

Shown

1. TANK

Distributor Tube Inside the Tank

Media Inside the Tank. Media Type will depend on what models were purchased

3. PARTS BOX

Grease Packet

2X 1” Straight Adapter

Drain Line Gasket

Bypass with 4 Red Clips

2 X 3/4” Elbow Adapter (Not Included)

Drain Hose Barb

2 x Clips

Bypass Tool

Transformer

CHECK THE VALVE SERIAL NUMBER AND VALVE TYPE

Check to make sure the valve type matches what you ordered. The serial # label on the left will show BPCVPLATUF for Upflow valve The right Sticker shows the serial # of the control valve. The middle Sticker is dataplate which provides information of Serial # and Date of Manufacture of complete system. Both Serial # labels are important for troubleshooting.

COMPLETE SYSTEM SERIAL NUMBER

Item #

Desc

Date of Manufacture

BPCVPLATUF

VALVE SERIAL NUMBER

Serial #

VALVE SERIAL NUMBER:

(22018448W): Part #

(L)YEAR : ’’ N’’ stand for 2017 year,’’ M’’ stand for 2016

year,’’ L’’ stand for 2015, ’’K’’ stand for 2014, ’’J’’ stand for 2013

Year Month Date Batch #Part #

(7)MONTH: 1 (JAN) 2(FEB) 3(MAR) 4(APRIL) 5(MAY) 6(JUNE) 7(JULY) 8(AUG) 9(SEP) A(OCT) B(NOV) C(DEC)

(3)DATE: 1 2 3 4 5 6 7 8 9 A(10) B(11) C(12) D(13) E(14)

F(15) G(16) H(17) I(18) J(19) K(20) L(21) M(22) N(23) O(24) P(25) Q(26) R(27) S(28) T(29) U(30) V(31)

(0001): Batch code

PRE-INSTALLATION INSTRUCTIONS

CHECK YOUR WATER HARDNESS

Use test strips (Part # 2793828-20) to get an estimation of water hardness. Contact your local BRITA®PRO dealer to use a BRITA®PRO laboratory for a complete water analysis free of cost and no obligation to you.

ELECTRICAL GROUNDING

An approved grounding strap must be used in all cases where metal pipe was originally used and is later interrupted by poly pipe, the Noryl bypass valve or by physical separation. The grounding clamp used for continuity, must be no less than #6 copper conductor to maintain proper metallic pipe bonding.

8QILOWHUHG:DWHU%\SDVV /RRS&XW&DSSHG

)LOWHUHG:DWHU/LQHLQ+RPH

*URXQG6WUDS5HTXLUHG%HFDXVH RI%UHDNLQ&RQWLQXLW\

NOTE

Check your local

electrical code for

the correct strap.

NOTE

CAUTION

The ground from the electrical panel or breaker box to the water meter or underground

copper pipe is tied to the copper water lines. If these lines are cut during installation

of the Noryl bypass valve and/or poly pipe, an approved grounding strap must be used

between the two lines that have been cut. This will maintain continuity. The length of the

grounding strap will depend upon the number of units being installed and/or the amount

FIGURE 1A: TASTE AND ODOR FILTER (TO) TYPICAL INSTALLATION:

Raw Water

To Outdoors

of copper pipe being replaced with plastic pipe. See drawing below.

Hard

Electrical Panel

Filtered Water

Ground Strap

Drain

You must follow all

government codes and

regulations governing

the installation of

these devices.

Cold Soft Water

Hard Soft Water

Water Meter

Taste and Odor (TO) Filter

Softener

Water Heater

FIGURE 1B: BIRM (BM) TYPICAL INSTALLATION:

Raw Water

To Outdoors

Electrical Panel

Water Meter

Birm (BM) Filter

Hard Filtered Water

Drain

Ground Strap

Drain

Softener

Cold Soft Water

Hard Soft Water

Water Heater

FIGURE 1C: MULTI MEDIA FILTER (MM OR NEXSAND) TYPICAL INSTALLATION:

Raw Water

To Outdoors

Electrical Panel

Water Meter

Hard Filtered Water

Ground Strap

Drain

Cold Soft Water

Hard Soft Water

Multi Media Filter (MM or nextSand)

Taste and Odor (TO) Filter

Softener

Water Heater

FIGURE 1D: NEUTRALIZING FILTER (NF) TYPICAL INSTALLATION:

Raw Water

To Outdoors

Water Meter

Electrical Panel

Multi Media Filter (MM or neXtSand)

Multi Media Filter (NU)

Hard Filtered Water

Drain

Taste and Odor (TO) Filter

Ground Strap

Drain

Softener

Cold Soft Water

Hard Soft Water

Water Heater

TOOLS REQUIRED FOR

CHECK WATER

INSTALLATION:

Two adjustable wrenches

Additional tools may be required if modifications to home

plumbing are required.

Plastic inlet and outlet fittings are included with the softener. 3/4”

or 1” pipes to and from the softener fittings are recommended to maintain full valve flow. You should maintain the same or larger

water supply pipe sizes as the softener inlet and outlet pipe sizes. Use copper, brass, or PEX pipe and fittings. Some codes may also allow PVC plastic pipe. Refer to local codes. ALWAYS INSTALL THE INCLUDED BYPASS VALVE, OR 3 SHUT-OFF

VALVES. Bypass valves let you turn off water to the softener for

repairs, but still have water in the house pipes. 5/8” OD drain line is needed for the valve drain. A 10’ length of

hose is not included with some brands

NOTE

If the plumbing system is used as the ground leg of the electric supply, continuity should be maintained

by installing ground straps around any nonconductive

plastic piping used in installation.

PRESSURE AND PUMPING RATE

Two water system conditions must be checked carefully to avoid unsatisfactory operation or equipment damage:

1. Minimum water pressure required at the softener

tank inlet is 30 psi.

2. The pumping rate of your home’s well pump must at

least equal to the required backwash flow rate of your model (see Specifications on Page 6 for backwash flow rates).

TO MEASURE THE PUMPING RATE OF YOUR PUMP, FOLLOW THESE INSTRUCTIONS: A. Determine the cycle time. Make certain no water is

being drawn. Open spigot nearest pressure tank. When pump starts, close spigot and measure time (in seconds) to refill pressure tank (when pump shuts off). This figure represents cycle time.

B. Determine drawn-down time. With the pressure tank

full, draw water into a container of known volume and measure the number of gallons drawn until the pump starts again. This is draw-down.

C. Determine drawn cycle time. Divide the draw down

time by cycle time and multiply the result by 60 to arrive at the pumping rate in gallons per minute (gpm).

DETERMINE THE CORRECT LOCATION OF THE WATER CONDITIONING EQUIPMENT

Determine the best location for your water softener, bearing in mind the location of your water supply lines, drain line and 120 volt AC electrical outlet. Subjecting the softener to freezing or temperatures above 43°C (110°F) will void the warranty. Review the various conditions below to

determine a proper location:

1. Locate as close as possible to the water supply source.

2. Locate as close as possible to a floor or laundry tub drain.

3. Locate in correct relationship to other water conditioning

equipment (see Fig. 1 on Page 10)

4. Softener should be located in the supply line before the water heater.

Temperatures above 120°F damage softeners.

5. Do not install a softener in a location where freezing temperatures

occur. Freezing may cause permanent damage to this type of equipment and will void the factory warranty.

6. Allow sufficient space around the unit for easy servicing.

7. Determine if additional plumbing is required if your water source is a

community water supply, a public water supply or you wish to bypass water used for a geothermal heat pump, lawn sprinkling,

out-buildings or other high demand applications, refer to Fig. 1.

8. Keep the softener out of direct sunlight. Heat build up from direct

sunlight may soften and distort plastic parts.

To aid in your calculation, insert the data in the

following formula:

DRAW-DOWN________ (gals) ÷ CYCLE TIME______________x 60 (seconds)

= PUMPING RATE______________ (gpm)

EXAMPLE: DRAWDOWN is 6 gals; CYCLE TIME is 53 secs; then, PUMPING RATE equals: 6 gals ÷ 53 secs x 60 = 6.8 gpm

SEE SPECIFICATIONS ON PAGE 6 FOR MINIMUM FLOW RATES.

NOTE

If there is a severe loss in water pressure when the

softener unit is initially placed in service, the softener

tank may have been laid on its side during transit. If this

occurs, backwash the softener to “reclassify” the media.

2XWOHW

,QOHW

FILTER INSTALLATION

Cold (Raw water)

o Outside Faucet

Cold (Soft Water)

Cold (Filtered water)

InIn Ou

Cold (Raw water)

nOut

Filter

Hot (Soft Water)

Out

Water Heater

Water Softener

Inlet

Outlet

Opposite Most

Standard Softeners

NOTE

The valves are labeled inlet and outlet on the

vale. Please make sure

to plumb as shown here

CAUTION

Never insert the drain line directly

into a drain, sewer line, or trap.

Always allow an air gap between

the drain line and the wastewater.

This will prevent the possibility of

sewage being back-siphoned

into the conditioner.

NOTE

The waste connection or drain

outlet shall be designed and

constructed to provide an

air-gap to the sanitary waste

system of 2 pipe diameters or

1 inch (22 mm).

(whichever is larger)

MEDIA INSTALLATION

1. MEDIA INSTALLATION (WHEN NECESSARY).

Models 250 or 300 media are shipped with separate media in pails or boxes. Models lower than 2 CF of media come loaded with media and this step can be skipped for new installation.

NOTE

The 8”, 9” and 10: tank media is pre-installed.

Go to Step 4

CAUTION

The unit should be

de-pressurized before

installing or replacing media

A) Remove cap to Pressure Tank

PLUG THE RISER TUBE

B) Temporarily plug the open end of the riser tube. This

ensures that no resin or gravel falls down into the distribution. The riser (distributor) remains inside the tank seated in the depression at the bottom.

Plug tube with a tape. Remove after media is loaded.

THE RISER (DISTRIBUTOR) REMAINS INSIDE THE TANK SEATED IN THE DEPRESSION AT THE BOTTOM

C) Fill support bed first. The media will not always

spill down inside the tank and may need to be swept inside.

The large funnel makes filling the tank easier and

neater. (Or an empty 1 gallon or 4 liter container with the bottom cut out makes a good funnel.)

D) Fill tank one quarter full of water

to protect distribution during gravel installation.

Place the media into the tank in the

order indicated above. Slowly and carefully add the gravel support bed and the filtration media leveling each layer as it is placed into the tank.

Fill support bed (if supplied) first.

During the filling process, ensure the distributor tube stays on the bottom of the tank, reasonably centered. Remove the tape from the distributor once media is loaded. Whenever possible, fill the tank outdoors to avoid problems with dust. If filling indoors, a dust mask should be worn.

NEUTRALIZING FILTER (NF) MEDIA BED

Calcium Carbonate & Magnesium Oxide Mixed

(Grey / White)

Support Bed (when supplied) Fine, Medium and/or Coarse Gravel

MULTI MEDIA FILTER (MMF) MEDIA BED

Anthrafilt / Anthracite (Black)

Fine Sand

Fine Garnet (Purple)

Coarse Garnet (Purple)

Support Bed (when supplied) Fine, Medium and/or Coarse Gravel

2. MEDIA INSTALLATION

ACTIVATED CARBON FILTER (ACF) MEDIA BED

Carbon (Black)

Support Bed (when supplied) Fine, Medium and/or Coarse Gravel

Unscrew Spill Cap

D-Tube

Attach Upper Basket

BIRM FILTER

(BM) MEDIA

BED

Birm (Black)

Support Bed (when supplied) Fine, Medium and/or Coarse Gravel

MULTI MEDIA FILTER

(MM OR NEXSAND)

MEDIA BED

Nexsand (Black)

Support Bed (when supplied) Fine, Medium and/or Coarse Gravel

NOTE

Grease port O-rings using brush (not included) or your finger (Make sure to wear protective gloves)

Some medias like those used in NU Models are sacrificial and deplete faster depending on inlet water conditions and

usage. The media replenishment is more

frequent in high water usage and more

acidic water cases. The dome hole models

are available and supplied in which the

dome hole is available for a quick addition

or replenishment of media in the tank.

Unplug the riser tube, carefully position the valve over it and turn the valve into the threads in the fiberglass tank, tightening securely into tank. Note: Ensure that the internal O-ring in the valve fits securely over the riser tube. Silicone grease (part # 92360) or other food grade lubricant may be applied to the O-ring to ease installation of the riser tube.

Dome Hole Cap Dome Hole Cap

Removed

CAUTION

Make sure the O-Ring is free of

defects. Use silicone based lubrication

(part # 92360) if necessary.

The filter is now charged with media.

NOTE

CAUTION

Make sure that the unit is

de-pressurized before

conducting this task.

DO NOT use petroleum based lubricants as they

will cause swelling of O-ring seals.

3. MEDIA INSTALLATION

Outside faucets used to water lawns and gardens should not supply untreated water. A new water line is often required to be connected to supply untreated water to the inlet of the water filter and to the outside faucets.

(CARBON UNITS  MODEL TO)

Open the inlet on the bypass valve slightly and very slowly allow water to enter the unit. (If the water enters too quickly it will push the media or carbon up into the control valve and get plugged).

Cut the water line between where it enters the house and before any lines that branch off to feed the hot water heater or other fixtures in the house and as near the desired location of the water filter as possible. Install a tee fitting on the feed end of the cut pipe, and an elbow fitting on the other end. Install piping from the tee to the inlet of the water filter and from the elbow to the outlet of the filter. To sever the water lines which branch off to feed any outside faucets, cut the branch lines approximately two inches from the fitting on the main water line. Install an elbow on the end of the pipe nearest the outside faucet and a cap on the end connected to the existing water line. Install piping from the tee installed on the inlet line to the water filter to the elbow installed on the pipe to the outside faucet. Following this procedure will result in all lines in the house, with the exception of the outside faucets, but including the water heater and therefore the hot water lines, being supplied with treated water.

Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to the bypass with red clips. Connect the inlet and outlet of the water filter to the plumbing of the house. The control valve must not be submitted to temperatures above 43°C (110°F). When sweat fittings are used, to avoid damaging the control valve, solder the threaded copper adaptors to the copper pipe and then, using Teflon tape, screw the assembly into the bypass valve.

Do not use pipe thread compound as it may attack the material in the valve body.

Once the unit has filled sufficiently that water is at least equal to the height of the top of the media shut down the water for 15 – 20 minutes for the carbon to soak. Unplug the power cable. After the carbon has soaked for the recommended time continue by plugging the power cable back in.

4b. (Other Models) Open the inlet on the bypass valve slowly and allow water to enter the unit. (The outlet of the bypass should remain closed to prevent any fines or debris from entering the plumbing system. Allow all air to escape from the unit before turning the water on fully then allow water to run to drain for 3-4 minutes.

5. Unplug the power cord from the power supply, open inlet. Check the drain line flow. Allow the water to run for 30 minutes.

6. Plug in the valve and the valve will automatically advance to the SERVICE position. Open the outlet valve on the bypass, then slowly open the nearest treated water faucet and allow the water to run until clear, close the tap and replace the faucet screen.

7. The Valve is already programmed from factory for AIO Models. Please set up date and time of day as shown on next page.

Clips

Make sure both brass and plastic nuts are tightened well

Inspect and check that the brine line plug is

Ensure that the brass and plastic nut connected

4. CONNECT DRAIN LINE:

A) Using plumbers tape, screw the 1/2” hose barb and attach

o-ring into the drain port in the valve.

B) Attach 1/2” drain hose to the hose barb. and tighten

securely with a hose clamp.

C) Run the drain line to a floor drain or a laundry drain.

Complete any necessary plumbing.

NOTICE

connected to the valve.

NOTICE

to the air check assembly is tight.

OPERATION

175/225/275

salt grid system

salt tank body

salt tank

lid

brine well and brine valve

STARTUP PROCEDURES

1. CONNECT THE TRANSFORMER TO THE VALVE.

Plug the 12-volt transformer into a 120 VAC 60 Hz outlet.

Power

Connector

2. ADD WATER TO BRINE TANK

Open the brine tank lid and add 3 gallons of water. Do not add salt to the brine tank at this time.

3. SCREEN DISPLAY

When power is supplied to the control, the screen will display “INITIALIZING WAIT PLEASE” while it finds the service position.

FAMILIARIZE WITH BUTTON

CONFIGURATION:

Date and Time

SET

KEY PAD CONFIGURATION

18-Apr-2016 10:35AM

Gal Remain 1400

Flow Rate 3 gpm/min

The controller will show the following on the screen: Time, Date and Gallons Remaining for Regeneration

This function enters the basic set up information required at the

time of installation.

This function accepts the values if changed and advance to the next

SET

page in the menu

These buttons increase or decrease the value of the settings while in the programming mode.

System initializing Please wait

4. SET THE VALUE TO MANUALLY REGENERATE

If screen is locked, press Menu Key for 5 seconds to unlock.

Manually Regenerate the Valve and move it to backwash position. Press Menu Key and

Scroll down using Up and Down Arrow buttons

to “Manual Regen”. Press “SET” Select “Regen Now”

Skip this cycle by

pressing any key for 3

seconds

Complete

the Backwashing cycle to

let the air out of the

system

Date and Time

Hardness

Manual Regen.

Dealer Information

Main Menu

Regen. Now?

 Regen. Tonight?

Press

 To Cancel

To Conrm

Press



Brine Drawing

Any Key 3s To Next

13:59

Backwashing

Any Key 3S to Next

18%

Rinsing

Any Key 3S to Next

Brine Rell

Any Key 3S to Next

18%

Complete this cycle to

settle the media

Complete this cycle to let the air out of the injector

system

SYSTEM DIAGNOSTICS

DURING REGENERATION

CHECK LIST

More than 90% of problems affecting the efficiency of a softener system can be identified in 9 minutes or less. Follow this diagnostic schedule below.

Start with Step 1, then follow each step in sequence to ensure proper diagnostic procedures.

1. CHECK FOR PROPER INSTALLATION

A. Is the pipe from the pressure tank to the softener unit attached to the inlet port of the control valve?

B. Is the pipe from the softener unit to the water heater attached to the outlet port of the control valve?

C. Is the drain line of adequate diameter? Drain line must be sized to prevent back pressure from reducing backwash flow rate below minimum for the model installed.

D. Has the drain line been “kinked”? A kinked drain line must be replaced.

E. Is the drain line installed in a way that it will freeze in cold weather?

F. If the system incorporates a standard air-to-water pressure tank, does it have the required deep well air volume control (air release valve) and is it functioning? (Proper installation of this type of pressure tank should have inlet from pump higher than outlet to service.)

NOTE

Typical examples of minimum drain line diameters are:

5/8” ID when drain is up to 15 ft from unit and backwash water

discharge point is slightly higher than the control valve

3/4” ID when drain is 25 ft away and/or drain is installed overhead

2. CHECK PH, IRON AND MANGANESE CONTENT OF TREATED WATER

Is the treated water pH reading less than 6.7 (8.2 when

manganese is present)?

AUTOMATIC BYPASS

The regeneration cycle lasts approximately 60 minutes, after which treated water service will be restored. During regeneration, untreated water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from filling the water heater.

IMPORTANT: This is why the automatic regeneration is set for

sometime during the night and manual regenerations should be performed when little or no water will be used in the household.

NEW SOUNDS DURING REGENERATION

You may notice new sounds as your water softener operates. The regeneration cycle lasts approximately 2-1/2 hours.

During this time, you may hear water running intermittently to the drain.

PLUMBING SYSTEM CLEAN-UP

The following procedures are guidelines only but have proven successful in most instances. Under no circumstances should any procedure outlined below be followed if contrary to the appliance manufacturer’s instructions. Should there be any questions concerning the advisability of performing a procedure, it is

strongly recommended your local BRITA®PRO dealer be consulted prior to performing the procedure.

The plumbing system and water using appliances that have been exposed, even for a short time, to iron-fouled water need to be cleaned of the precipitated iron that has collected in them. If not cleaned, the iron bleed (staining) will continue to be a problem.

Depending on the amount of iron in the water and the length of time the water system has been exposed to iron fouling, select from the following procedures those that apply to the type of system and appliances that need to be cleaned to assure

iron-free water at the point of use.

If yes, replenish the media with MpH adder and check the

bed for “channelling”.

3. CHECK PUMPING RATE

Do not refer to a pumping rate curve for this data. Follow the

instructions found on Page 7. Is the measured pumping rate less than the backwash rate of the softener? If yes, increase the pumping rate by first reducing the system operating pressure. If the pumping rate is still too low, replace the pump.

4. REVIEW OTHER USES OF WATER IN ADDITION TO NORMAL DOMESTIC PURPOSES

(e.g. geothermal heating/cooling, swimming pool, lawn

irrigation, farm animal watering, etc.)

Have any high demand water uses been added subsequent to the installation of the softener system or overlooked when originally sizing the system? If a high demand situation exists,

resize the system using continuous service flow rate data.)

SOFTENER

1. Disconnect brine draw line from the brine cabinet. Place the loose end into a

five gallon plastic pail filled with a solution of warm water and 4 oz. of resin mineral cleaner.

2. Manually advance control timer to brine draw position (refer to page 16

step 4 chart). Allow all the warm mineral cleaner solution to be drawn into mineral bed.

Then immediately...

3. Close main water supply valve or turn power off to pump and proceed with

softener installation. During time required to install softener system,

iron- fouled softener resin will be chemically cleaned.

4. After softener installation is completed and final adjustments are made

with the water turned on and brine draw tube reconnected, manually reprogram timer on softener to backwash setting. Allow timer to perform an automatic regeneration cycle. During backwash of softener all iron cleaned from the resin will be washed down the drain. It is advisable after chemically cleaning softener to regenerate system twice to fully restore capacity lost due to iron fouling.

WATER BYPASS

MANUAL BYPASS

In case of an emergency such as softener maintenance, you can isolate your water softener from the water supply using the bypass valve located at the back of the control.

In normal operation the bypass is open with the ON/OFF knobs in line with the INLET and OUTLET pipes. To isolate the softener, simply rotate the knobs clockwise (as indicated by the word BYPASS and arrow) until they lock.

You can use your water related fixtures and appliances as the water supply is bypassing the softener. However, the water you use will be hard. To resume treated service, open the bypass valve by rotating the knobs counterclockwise.

Please make sure bypass knobs are completely open otherwise the unsoftened water could bypass through the valve.

Sample Connection

SERVICE

BYPASS

Sample Connection

OPERATING CONDITIONS

WATER HEATER

After completing the installation of the chemical free iron softener system, clean the water heater by following these instructions:

1. Shut off energy supply to water heater and close heater inlet water

valve.

2. Drain hot water tank completely. Open inlet water valve allowing

heater tank to be refilled with conditioned water. Continue flushing until water runs clear to drain.

3. If, after approximately 30 minutes flushing, water does NOT clear,

terminate flushing operation. Refill hot water heater with water and pour approximately 1/2 gallon of household bleach into top of heater tank. Allow bleach solution to stand in tank for 20 to 30 minutes. Flush tank again until water is clear at drain. Turn energy supply on.

4. If the water heater has been exposed to both iron and hardness for a

long period of time, replacement of the heater tank may be the only practical solution to prevent continued staining originating from this source.

TOILET FLUSH TANKS

Prior to commencing installation of the Softener system, pour 4 to 6 ounces of resin mineral cleaner Pro-Rust Out or inhibited muriatic acid into flush tanks and bowls and let stand. When installation is completed, flush toilets several times with iron-free water. If iron

deposits or stains remain, repeat procedure until clear.

NOTE

If water does not become clear in approximately

10 minutes, water heater should probably

be replaced.

MAINTENANCE INSTRUCTIONS

Your chem free iron filter requires some minor maintenance to ensure optimum

performance and years of trouble-free clean water. The following steps should be performed once or twice a year (more often under harsh conditions):

1. Verify the pumping rate of the system - do not refer to a pumping curve for this data. Follow the instructions found on page 7. If the measured pumping rate is less than the backwash rate of the filter, see page 39, Trouble Shooting.

2. Have your water tested - for pH, iron and manganese on both the treated and raw water to ensure your water conditions haven’t changed.

3. Inspect the Control Valve and the piping between the iron filter and the pressure tank to ensure they are not plugged with raw iron. If the line becomes plugged, the flow of water to the home will be reduced. This will result in a reduction of water available for backwashing the unit which will inhibit operation of the system.

4. Air-to-water pressure tank - periodically drain and flush your tank to prevent a build-up of precipitated iron from forming in the bottom of the tank.

5. Bladder tank - periodically check that the bladder air pressure remains at 2 psi lower than the cut-in pressure of your pump.

6. For applications with low pH, manganese or hydrogen sulfide, consult your local dealer for specific instructions to maintain the efficiency and operation of your filter.

7. Periodic cleaning of the air vent assembly with mild acid or vinegar will ensure that it continues to vent excess air properly.

8. The filter tank can be cleaned with a mild soap solution.

9. Never subject the unit to freezing

REPLACING MEDIA BED

The media bed in a neutralizing Model NU filter is slowly dissolved and has to be replaced. The frequency of replacement varies, depending on water quality - consult your dealer to determine the expected life of your media bed.

NU - the media bed in a neutralizing filter is slowly dissolved

and has to be replaced. The frequency of replacement varies, depending on water quality - consult your dealer to determine the expected life of your media bed.

TO - under normal operating conditions the effective life of the

filter media is approximately one to three years depending on the water quality, after which, taste and odor problems may return. When this happens contact your dealer for a replacement media bed.

MM / Nexsand - under normal operating conditions, the media

should never need to be replaced. If you experience pressure loss and cannot correct it with a manual regeneration, your media bed may need replacing - contact your dealer.

BM - Depending on the raw water iron content.

CARE OF YOUR FILTER

To retain the attractive appearance of your new water filter, clean occasionally with a mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your filter to freezing or to temperatures above 43°C (110°F).

SERVICING COMPONENTS-

The seals and cartridge should be inspected/cleaned or

replaced every year depending on the inlet water quality

and water usage.

The media should be replenished or replaced depending

of inlet water quality and water consumption. Check with your water treatment expert on the media bed change frequency.

BELOW ARE SOME GUIDELINES:

Piston assembly, seal and spacers, injectors should be

replaced on an annual basis.

Please refer to the servicing section of this manual for step by

step procedure.

Not following the above will void all warranty on the control

valve.

Maintenance of your new water filter requires very little time

or effort but it is essential. Regular maintenance will ensure many years of efficient and trouble free operation.

Maintenance Kit

(60010307)

BACKWASHING

TO CALCULATE BACK-

INSTRUCTIONS

TO CALCULATE BACKWASH FREQUENCY

- NORMAL APPLICATIONS

Backwash frequency for households with average water use can be determined using the following guide. The guide cannot be used if the filtered water supplies a swimming pool, geothermal pump, outside spigots or other high water demand devices or activities. If your application includes any of the foregoing refer to the paragraph on “Special Applications” below:

PEO-

PLE

FAMI-

1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 2 2 2 2 2 3 1 1 1 2 2 2 3 3 3 3 4 1 1 2 2 2 3 3 4 4 4 5 1 1 2 2 3 3 4 4 6 6 6 1 2 2 3 3 4 6 6 6 6

1. Locate the box intersected by the number of people in your family and the parts per million (ppm) of iron in your water (if your ppm is between two numbers on the guide, use the higher number).

2. The number in the box represents how many times your filter has to backwash in a twelve day schedule.

2 4 6 8 10 12 14 16 18 20

IRON CONTENT (PPM)

WASH FREQUENCY SPECIAL APPLICATIONS

To ensure adequate reserve capacity and prevent loss of water pressure between backwashes the figure of 15,000 (not the full 30,000 ppm capacity) is used to calculate backwash frequency. Determine your backwash frequency as follows:

1. Estimate daily iron removal requirements using the following calculation:

No. of people in family x 75 gallons of water per person + No. of gallons of water for special use = No. of gallons of water required per day x Iron concentration (ppm) = Daily iron removal requirements (ppm)

2. Establish backwash frequency using daily iron removal requirements to complete the following calculation:

15,000 iron removal capacity (ppm) ÷ Daily iron removal requirements (ppm) = No. of backwashes required in 12 day schedule Example: You have four in the family, 8 ppm of iron and a

swimming pool requiring 46 gallons of water per day.

4 People in the family x 75 Gallons of water per person 300 Gallons of water for family + 46 Gallons of water for the pool 346 Gallons of water required per day x 8 Iron concentration 2,768 Daily iron removal requirements (ppm) 15,000 Iron removal capacity (ppm) ÷ 2,768 Daily iron removal requirements (ppm)

5.4 Backwash frequency (days)

The calculation indicates the need to backwash every 5.4

days. The control can only be programmed to backwash at intervals of two, three, four, six and twelve days. The control would be programmed to the closest more frequent setting i.e. every four days.

CAUTION

Disassembly while under pressure can result in flooding. Always follow these steps prior to servicing the valve.

WARNING

Electrical shock Hazard! unplug the unit before removing the cover or accessing any internal control parts.

SERVICE THE PLATINUM VALVE

BEFORE SERVICING

1. Turn off water supply to conditioner :

A. If the conditioner installation has a 3 valve bypass system

first open the valve in the bypass line, then close the valves at the conditioner inlet & outlet.

B. If the conditioner has an integral bypass valve, put it in the

bypass position.

C. If there is only a shut-off valve near the conditioner inlet, close it.

2. Relieve water pressure in the conditioner by stepping the control

into the backwash position momentarily. Return the control to the In Service position.

3. Unplug electrical cord from outlet.

4. Disconnect drain line connection.

PROGRAMMING

MASTER PROGRAMMING

BELOW IS HOW THE SETTINGS ARE SET AT FACTORY:

PRESS MENU KEY

PRESS ‘+’ AND ‘-’ FOR 8 SECONDS

MODELS LANGUAGE REGION VALVE METER

BM-75 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAY S 10 10 12:00AM 3 DAYS #1 White 0 3.5 2S BM-100 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 4.0 3S BM-150 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 5.0 4S BM-200 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 7.0 1 BM-300 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 10.0 2

MM-75 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 5.0 4S MM-100 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 7.0 1 MM-150 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 10.0 2 MM-200 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 12.0 2 MM-300 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 15.0 3

NU-75 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 3.5 2S NU-100 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAY S 10 10 12:00AM 3 DAYS #1 White 0 4.0 3S NU-150 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAY S 10 10 12:00AM 3 DAYS #1 White 0 5.0 4S NU-200 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAY S 10 10 12:00AM 3 DAYS #1 White 0 7.0 1 NU-300 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAY S 10 10 12:00AM 3 DAYS #1 White 0 10.0 2

TO-75 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 3.5 2S TO-100 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAY S 10 10 12:00AM 3 DAYS #1 White 0 4.0 3S TO-150 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAY S 10 10 12:00AM 3 DAYS #1 White 0 5.0 4S TO-200 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAY S 10 10 12:00AM 3 DAYS #1 White 0 7.0 1 TO-300 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAY S 10 10 12:00AM 3 DAYS #1 White 0 10.0 2

NEX-75 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 5.0 4S NEX-100 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 7.0 1 NEX-150 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 10.0 2 NEX-200 ENGLISH US GALLONS FILTER 1.364 DONT TOUCH OFF DAYS 10 10 12:00AM 3 DAYS #1 White 0 14.0 3

RATIO

SALT VS

EFFICIENCY

AUTO

CALCULA-

TION

REGEN.

MODE

BACK WASH

DURATION

RINSE

DURATION

AND SCROLL TO

‘MAIN MENU’. THEN

PRESS ‘SET’ TILL IT

BEEPS

REGEN

TIME

SETTING

DAY

SETTING

Injector Injector

Color

VALVE SETTINGS

BLFC

Washer

DLFC

Washer

DLFC

Washer

Code

SET

Flow Rate: 24.5 GPM

18-Apr-2015 10:35AM

Days Remain 03

KEY PAD CONFIGURATION:

MENU - This function is to enter the basic set up information required at the time of installation.

SET/REGEN - This function is to accept the values if changed and advance to the next page in the menu.

to increase or decrease the value of the settings while in the programming mode.

UP/DOWN - These buttons are used

STEP A - REGION SETTING

Press + and —. Hold until you hear a beep (8 seconds). Press + or — to choose menu option. Press SETTINGS to enter. Press + or — to change option. Press SETTINGS to accept.

STANDBY INTERFACE

= = Initial Setup interface = =

Language

Region

Valve

Meter Ratio

Salt vs Eciency Setting

Calculation

= Language =

English

Setting Complete

Press ¨ T o Return

= = Initial Setup interface = =

Language

Region

Valve

Meter Ratio

Salt vs Eciency Setting

Calculation

= Region =

U.S. Gallon

Setting Complete Press ¨ To Return

STEP B - ADVANCED MENU

Press Menu key. Press — to advance to Advanced Menu Press + or — to choose menu option. Press SET to enter Press + or — to change option. Press SET to accept

Press Menu key. Press — to advance to Main Menu Press SET or until you hear a beep. Press — to advance to Advanced Menu Press and hold SET 5 seconds or until you hear

= Main Menu = Regen. Time Setting System Capacity Salt Mode Setting Advanced Menu

= Advanced Menu = Regen. Mode Regen. Cycles

History Values

= Regen. Mode = Calendar Meter Immediate Meter Delay Meter Override

Setting Complete

Press To Return

a beep. Press + or — to choose menu option. Press SET to enter.

Press + or — to change option. Press SET to accept.

= Advanced Menu =

Regen. Mode Regen. Cycles History Values

= Regen. Cycles =

Backwash Duration

Rinse Duration

= Backwash Duration =

10 Minutes

Press ¨ To Cancel

Press To Confirm

= Rinse Duration =

10 Minutes

Press To Cancel

Press To Confirm

Setting Complete

Press To Return

= = Initial Setup interface = =

Language

Region

Valve

Meter Ratio

Salt vs Eciency Setting

Calculation

= Valve Setting =

Filter

DownFlow

UpFlow

Setting Complete

Press ¨ To Return

= = Initial Setup interface = =

Language

Region

Valve

Meter Ratio

Salt vs Eciency Setting

Calculation

Meter Ratio

1.364

Press ¨ To Cancel

PressnTo Conrm

Setting Complete

Press ¨ To Return

= = Initial Setup interface = =

Language

Region

Valve

Meter Ratio

Salt vs Eciency Setting

Calculation

= Salt Vs Eciency =

Don’t Touch

E: 03.0 lbs Vs 5000 Grs

S: 06.0 lbs Vs 4150 Grs

H: 12.0 lbs Vs 2500 Grs

Setting Complete

Press ¨ To Return

STEP C - MAIN MENU

Press Menu key. Press — to advance to Advanced Menu Press SET or until you hear a beep Press + or — to choose menu option. Press SET to enter Press + or — to change option. Press SET to accept

Date and Time

Hardness

Manual Regen.

Dealer Information

Main Menu

= Main Menu =

Regen. Time Setting Regen. Days Setting

Advanced Menu

= = Regen. Time = =

12:00 AM

Press To Cancel

Press To Confirm

Setting Complete

Press ¨ To Return

Main Menu

Regen. Time Setting

Regen. Day Setting

Advanced Menu

= Main Menu =

Regen. Time Setting

Regen. Days Setting

Advanced Menu

= = Regen. Day = =

03 Days

Press ¨ To Cancel

Press To Confirm

Setting Complete

Press ¨ To Return

STEP D - USER SETTING

Press Menu key Press SET or until you hear a beep Press + or — to choose menu option. Press SET to enter Press + or — to change value. Press SET to accept

Standby

Interface

Date and Time

Manual Regen.

Dealer Information

Main Menu

Date and Time

Manual Regen.

Dealer Information

Main Menu

= = Initial Setup interface = =

Language

Region

Valve

Meter Ratio

Salt vs Eciency Setting

Calculation

== Auto Calculation ==

ON OFF

Press ¨ To Cancel

PressnTo Conrm

Setting Complete

Press ¨ To Return

= = Date and Time = =

17 - Feb - 2016

12:25PM

Press To Cancel

Press To Confirm

Setting Complete Press ¨ To Return

= = Dealer Informa-

tion = =

Quality Water

666 3 Ave Chicago IL

Tel 12345678

Press To Cancel

Press To Confirm

Setting Complete

Press ¨ To Return

DIAGNOSTIC SCREEN

PRESS “MENU” KEY AND SCROLL TO “MAIN MENU”. THEN PRESS “SET” TILL IT BEEPS. SCROLL TO ADVANCED MENU

Press “Menu” key . Press - to advance to Main Menu

Press “SET”

or until you hear a beep.

Press - to advance to Advanced Menu

Press and hold “SET” 5 seconds or until you hear a beep.

= Advanced Menu =



Resin Volume



Rell Rate



Regen. Mode



Backwash Override



Emergency Regen.



Regen. Cycles



History Values

= History Values =



General Diagnostics



Reserve



Usage History

Last Regen. On:

17-Feb-2016, 02:00AM

Used Since Regen.

0051 Gallons

Current Flow Rate:

15.22 gpm

Used Since Regen.

85.22 gpm

Peak Flow Rate on:

17-Feb-2016, 12:25PM

Software Version

1.10

= History Values =



General Diagnostics



Reserve



Usage History

Sunday: 5800 Gal Monday: 5801 Gal Tuesday: 5802 Gal Wednesday: 5803 Gal

Thursday: 5804 Gal Friday: 5805 Gal Saturday: 5806 Gal

Highest record in last 4 weekdays

Press - to advance to History Values

Press“SET”

Press “+” or “-”

or until you hear a beep.

to choose menu option. Press “SET”

to change option. Press “SET” to accept.

PARAMETER DESCRIPTION

LAST REGEN ONDate of last system

USED SINCE REGEN

CURRENT FLOW RATE

PEAK FLOW

= History Values =



General Diagnostics



Reserve



Usage History

RATE

SOFTWARE VERSION

RESERVE The calculated reserve

28 DAYS HISTORY

USAGE HISTORY

TOTAL USED The total volume used.

TOTAL REGENS The total quantity of

TOTAL DAYS The total days in operation.

to enter.

regeneration.

Volume used since last regeneration.

The current system flow rate.

The peak or highest flow rate since last regeneration.

The software version programmed on the PCB.

for each day based on the highest days usage over the past 4 weeks.

The volume used for each of the last 28 days.

The usage since system start up and from the last reset.

regenerations.

= 28 Days Reset =

NO YES

Press  To Cancel

To Conrm

Press



= 28 Days History = Sun Dec 01: 5800 Gal Mon Dec 02: 5801 Gal

Sat Dec 28: 5806 Gal

= Usage History =



28 Days History



History Since Startup



History Since Reset

= 28 Days Reset =

NO YES

Press  To Cancel

To Conrm

Press



= 28 Days Reset =

Reset Conrm?

Press  To Cancel

Press

To Conrm



= 28 Days History = Sun Dec 01: 5800 Gal Mon Dec 02: 5801 Gal

Sat Dec 28: 5806 Gal

Page by page display

= Usage History =



28 Days History



History Since Startup



History Since Reset

= History Since Startup =

Peak Flow Rate:

85.22 gpm

Total Used:

123456789 Gallons

Total Regen.s: 0088 Total Days: 0325

= Usage History =



28 Days History



History Since Startup



History Since Reset

= History Since Reset =

Peak Flow Rate:

85.22 gpm

Total Used:

123456789 Gallons

Untreated water:

2123456 Gallons Total Regen.s: 0088 Total Days: 0325

Conrm and return One by One

= History Since Reset =

Reset Conrm?

Press  To Cancel

To Conrm

Press



REPLACEMENT

REPLACE PISTON AND/OR BRINE VALVE ASSEMBLY

Remove 4 X Screws

1. Follow steps 1 to 6 of

timer /Powerhead replacement.

2. Remove four screws from the plate

on the valve body.

Plate

Brine Valve Assembly

3. Remove the plate from the valve body and

pull the Piston Assembly from the valve. The brine valve assembly can also be

removed in this stage.

4. Remove the seal spacer assembly,

grease it with silicone lubricant and put back in.

Piston Assembly

5. Replace piston assembly followed

by timer assembly.

6. Replace the piston

assembly and reverse following steps in this section

Seal and Spacer

CLEAN INJECTOR ASSEMBLY

Injector Cap

2X Screws

Screen

Injector Assembly

Gasket

Remove the two screws from the

injector cap

2. Pull the injector cap and gasket

3. Pull the injector assembly

and screen

4. Replace/clean screen and injector

assembly and put it back in the valve in appropriate location as shown

5. Put back the injector cap. Grease the

injector assembly o-rings and injector cap gasket. Care should be taken to put all o-rings and gaskets in place and grease them so that they

don’t pinch

REPLACE TIMER

Meter Cable

1. Disconnect the meter cable from the

meter. (If flow meter is attached)

Piston Screw 2 X Screws from Powerhead

Washer

4 X Screws

2. Remove four screws from the back of

the valve cover

Front Cover

3. Remove the front cover of the valve.

Powerhead Assembly

4. Remove the piston screw and

washer from the piston rod.

REPLACE MOTOR

1. Remove Screws from the back of the valve

and pull the cover

2. Remove all connections from the

circuit board

3. Remove the two screws from the motor.

Remove the motor and watch for the pin under the motor.

4. Replace the motor, connections and cover

5. Remove the two screws from the powerhead as shown

6. Life the powerhead from the valve body assembly

7. Replace the powerhead by reverse following the steps in this section

Cover 4X Screws

Front Cover

Valve Body Assembly

2X Screws

Motor

REPLACE METER ASSEMBLY

Meter Cable

2X Clips

Coupling Adaptor

1. Disconnect the meter cable from the meter.

2. Disconnect the valve from bypass by removing clips

3. Remove the coupling adaptor from the valve

4. Remove the meter support and then the impeller out from

the coupling and clean it

5. Replace meter with the help of special tool and

re-assemble the removed components back in the section

DISPLAY

REPLACE

REPLACEMENT

MICROSWITCHES

4X Screws

2X Screws

1. Remove Screws from the back of the valve

and pull the cover

2. Remove all connections from the circuit board

3. Remove the two screws from the microswitch

4. Replace the microswitch, connections and cover

Front Cover

Microswitches

1. Remove the screws from the back of the valve and

pull the front cover

2. Remove all connections from the circuit board

3. Remove the four screws from the

circuit board and pull it out

AFTER SERVICING

1. Reconnect drain line

2. Return bypass or inlet valve to normal in service

position. Water pressure will automatically build in the softener

3. Check for leaks at all sealed areas. Check drain seal

with the control in the backwash position

4. Plug electrical cord into outlet

5. Set Time of Day and cycle the control valve manually to

assure proper function. Make sure control valve is returned to the In Service position

NOTE

Be sure to shut off any bypass line.

REPLACE DRAIN

REPLACE BRINE LINE

LINE FLOW

CONTROL

Clip

Drain Line Elbow

FLOW CONTROL

Brine Line Elbow

Clip

Drain Line Washer

1. Pull the drain line clip and remove the

drain line elbow and washer

2. Clean/replace drain line washer

Brine Line Washer

1. Pull the brine line clip and remove

the brine line elbow and washer

2. Clean/replace brine line washer

PARTS

PLATINUM FILTER PARTS LIST

Upper Cone (18280)

Bypass 60010004

Distributor

Control Valve

SYSTEM

MODEL

TP-75 8 x 44 25010025 25010027 25010026 50010005 10010043 95401

TO-100 9 x 48 25010034 25010036 25010035 50010005 10010043 95402

TO-150 10 x 54 25010049 25010051 25010050 50010005 10010043 95403

TO-200 12 x 52 25010058 25010060 25010059 50010005 10010043 95404

TO-300 14 x 65 25030001 and 50040039 Not Available Not Available 50010010 10010043 XXXXx

TO-400 16 x 65 25030002 ad 50040039 Not Available Not Available 50010010 10010043 XXXXX

NU-75 8 x 44 25010025 25010027 25010026 50010005 10010043 93500

NU-100 9 x 48 25010034 25010036 25010035 50010005 10010043 93501

NU-150 10 x 54 25010049 25010051 25010050 50010005 10010043 93502

NU-200 12 x 52 25010058 25010060 25010059 50010005 10010043 93503

NU-300 14 x 65 25030001 and 50040039 Not Available Not Available 50010010 10010043 xxxxx

NU-400 16 x 65 25030002 and 50040039 Not Available Not Available 50010010 10010043 xxxxx

MM-75 8 x 44 25010025 25010027 25010026 50010005 10010043 95418

MM-100 9 x 48 25010034 25010036 25010035 50010005 10010043 95415

MM-150 10 x 54 25010049 25010051 25010050 50010005 10010043 95416

MM-200 12 x 52 25010058 25010060 25010059 50010005 10010043 95417

MM-300 14 x 65 25030001 and 50040039 Not Available Not Available 50010010 10010043 XXXXX

MM-400 16 x 65 25030002 and 50040039 Not Available Not Available 50010010 10010043 XXXXX

BM-75 8 x 44 25010025 25010027 25010026 50010005 10010043 95435

BM-100 9 x 48 25010034 25010036 25010035 50010005 10010043 95449

BM-150 10 x 54 25010049 25010051 25010050 50010005 10010043 95436

BM-200 12 x 52 25010058 25010060 25010059 50010005 10010043 95437

BM-300 14 x 65 25030001 and 50040039 Not Available Not Available 50010010 10010043 95438

BM-400 16 x 65 25030002 and 50040039 Not Available Not Available 50010010 10010043 XXXXX

Nexsand-758 x 44 25010025 25010027 25010026 50010005 10010043 95632

MINERAL

TANK SIZE

TANK # TANK #

(BLACK

COLOR)

TANK #

(BLUE

COLOR)

DISTRIBUTOR #

VALVE # MEDIA

BED #

Nexsand-

100

Nexsand-

150

Nexsand-

200

Nexsand-

300

Nexsand-

400

9 x 48 25010034 25010036 25010035 50010005 10010043 95633

10 x 54 25010049 25010051 25010050 50010005 10010043 95644

12 x 52 25010058 25010060 25010059 50010005 10010043 95645

14 x 65 25030001 and 50040039 Not Available Not Available 50010010 10010043 XXXXX

16 x 65 25030002 and 50040039 Not Available Not Available 50010010 10010043 XXXXX

CONTROLLER ASSEMBLY PARTS LIST

%

%

%

%

%

NO. PART # PART DESCRIPTION QTY

B29 DNR Micro Switch Cable 1 B28 60010115 Meter Cable 1 B27 60010124 Power Cable 1 B26 60095092 Meter Cable Clip 1 B25 60095091 Power Cable Clip 1 B24 92393 Motor 12VAC 3W 1 B23 60010574 Screw on Mounting Plate 8 B22 60010573 Mounting Plate 1 B21 60010660 Motor Pin 1 B20 60010099 Screw on Main Gear 1 B19 60010100 Washer on Main Gear 1 B18 92391 Main Gear 1 B17 92389 Drive Gear 1 B16 DNR Screw on Back Cover 4 B15 DNR Washers on Screw 4 B14 DNR Platinum Back Cover 1 B13 92392 Brine Gear 1 B12 60010577 Locating wheel(UF) 1 B11 60010661 Washer on Locating Wheel 1 B10 DNR Screw 2.2×13 1

B9 60010575 Screw on Locating Wheel 1 B8 60010580 Micro Switch 2 B7 60010579 Screws on Micro Switch 2 B6 DNR Platinum Front Cover 1 B5 60010572 Screws on PCB 4 B4 92388 Platinum PCB 1 B3 60010571 PCB Absorb Shock Foam 1 B2 DNR Platinum Controller Cover 1 B1 DNR Controller Touch Panel 1

STANDARD BYPASS ASSEMBLY PARTS LIST

NO. PART #

WATER GROUP

C14 DNR O-ring on Shaft Top 2

C13 DNR Platinum Bypass Shaft Seal 2

C12 60095614 O-ring on Shaft Bottom 2

C11 60010069 Secure Clip of Plug 2

C10 92387 Secure Clip Inlet and Oulet 2

C9 DNR Steel Retainer Ring 2

C8 60010252 Elbow 1“ NPT Inlet and Oulet 2

C7 60010592 Straight 1“ NPT Inlet and Oulet 2

C6 60010590 O-ring on Inlet

C5 DNR Platinum Bypass Body 1

C4 DNR O-ring on Plug 2

C3 60010209 Plug 2

C2 DNR Shaft of Platinum Bypass 2

C1 DNR Knob on Platinum Bypass 2

PART DESCRIPTION QTY

and Oulet Adaptor

STANDARD VALVE BODY ASSEMBLY PARTS LIST

$

$

$

$

NO. PA RT # PART DESCRIPTION QTY

A51 60010184 Brine Line Elbow Nut 1

A50 60010172 Brine Line Elbow 1

A49 60010044 O-ring of Brine Line Elbow 1

A48 60010188 O-ring of BLFC Holder 1

A47 60010173 BLFC Holder 2

A46 60010128 BLFC(0.2GPM)(Optional) 1

A45 DNR Brine Line Connector 1

A44 DNR O-ring of Brine Line Connector 1

A43 60010099 Screw on Valve Bottom Connector 2

A42 60010599 Valve Bottom Connector 1

A41 60010080 Distributor O-ring 1

A40 60010598 Central Pipe Adaptor 1

A39 60010597 O-ring of Central Pipe Adaptor 1

A38 60010077 Tank Mouth O-ring 1

A37 60010715 Screen Platinum Valve 1

A36 60010595 Injector Cover 1

A35 DNR O-ring of Injector Cover 1

A34 60010186 Big O-ring of Injector Holder 1

A33 Check Page 23 #0000 Black Injector Nozzle

A32 60010174 Injector Holder 1

A31 Check Page 23 #0000 Black Injector Throat

A30 60010187 Small O-ring of Injector Holder 1

A29 DNR Platinum Valve Body 1

A28 60010069 Secure Clip Brine Line 1

A27 DNR End Plug Retainer 1

A26 60010076 Valve Body Connect Screws 2

A25 60010075 End Plug Retainer Screws 3

A24 60010574 Screw 3.5×13 1

A23 92381 Brine Valve Injector Stem

A22 92382 Spacer-Platinum Valve 8

A21 Seal-Platinum Valve 5

A20 92384 UP Flow Piston-Platinum Valve 1

A19 Piston Retainer-Platinum Valve 1

A18 Piston Pin 1

A17 End Plug-Platinum Valve 1

A16 Piston Rod-Platinum Valve 1

A15 92384 Piston Assembly-

A14 Check Page 23 DLFC(2.4GPM)(Optional) 1

A13 60095694 DLFC Holder 1

A12 60010211 O-ring on Drain Elbow 1

A11 60010253 Drain Elbow 3/4” NPT 1

60010254 Drain Elbow 1” NPT 1

A10 60010227 Secure Clip of Drain Line 1

60010585

A8 Adaptor Coupling 2

A7 Small O-ring of Adaptor Coupling 2

A6 92387 Adaptor Secure clip 2

A5 60010589 Platinum Valve Connector 1

A4 60010596 Screws of Valve Connector 8

A3 60010238 Impeller Assembly 1

A2 DNR Bush 2

A1 60010587 Impeller Holder 1

(Optional)

Assembly

Platinum Valve(UF)

Big O-ring of Adaptor Coupling 2

DLFC PART # FOR PLATINUM VALVE

NO. PART #

1 60095720 BNT95DLFC-0(4.0 GPM) 1

2 60010143 BNT95DLFC-1(7.0GPM) 1

3 60010144 BNT95DLFC-2(11.0GPM) 1

4 60010145 BNT95DLFC-3(14.0GPM) 1

5 60010146 BNT95DLFC-4(17.0GPM) 1

6 60010147 BNT95DLFC-5(21.0GPM) 1

7 60095692 BNT95DLFC-6(24.0GPM) 1

8 60095721 BNT95DLFC-1S(2.4GPM) 1

9 60095722 BNT95DLFC-2S(3.5GPM) 1

10 60095723 BNT95DLFC-3S(4.5GPM) 1

11 60010140 BNT95DLFC-4S(5.0GPM) 1

12 60095724 BNT95DLFC-5S(6.0GPM) 1

13 60095725 BNT95DLFC-6S(6.0GPM) 1

14 60010142 BNT95DLFC-7S(7.0GPM) 1

PART DESCRIPTION

QTY

BLFC PART # FOR PLATINUM VALVE

NO. PART #

1 60010128 BNT95BLFC (0.2 GPM) 1

2 12053 BNT95BLFC-1(2.0 GPM) 1

3 60010162 BNT95 BLFC-7(1.35 GPM) 1

PART DESCRIPTION

QTY

INJECTOR PART # FOR PLATINUM VALVE

NO. PART #

1 60010601 INJECTOR THROAT( BLACK 0000#) 1

2 60010602 INJECTOR NOZZLE( BLACK 0000#) 1

3 60010603 INJECTOR THROAT( GREY 000#) 1

4 60010604 INJECTOR NOZZLE( GREY 000#) 1

5 60010605 INJECTOR THROAT( PURPLE 00#) 1

6 60010606 INJECTOR NOZZLE ( PURPLE 00#) 1

7 60010607 INJECTOR THROAT( RED 0#) 1

8 60010608 INJECTOR NOZZLE( RED 0#) 1

9 60010609 INJECTOR THROAT ( WHITE 1#) 1

10 60010610 INJECTOR NOZZLE ( WHITE 1#) 1

11 60010611 INJECTOR THROAT( BLUE 2#) 1

12 60010612 INJECTOR NOZZLE( BLUE 2#) 1

13 60010613 INJECTOR THROAT( YELLOW 3#) 1

14 60010614 INJECTOR NOZZLE( YELLOW 3#) 1

PART DESCRIPTION

QTY

NO 10 AND 11 INJECTOR PARTS APPLY TO AIO MODELS

TROUBLE SHOOTING GUIDE

PROBLEM CAUSE CORRECTION

1. FILTER BLEEDS TASTE AND ODOR OR SEDIMENT

2. FILTER FAILS TO REGENERATE

3. FILTER REGENERATES EVERY DAY

4. LOSS OF WATER PRESSURE

5. LOSS OF MEDIA THROUGH DRAIN LINE

6. DRAIN FLOWS CONTINUOUSLY

A. Bypass valve is open B. Electrical service to unit has been interrupted C. Defective or stripped media bed D. Quality of water has worsened E. Filter capacity too small F. Filter not backwashing enough G. Excessive water usage - calendar clock models

A. Electrical service to unit has been interrupted B. Timer is defective C. Power failure D. Timer motor does not run

A. Faulty gear train A. Check the mechanical linkage on the timer control to elimi-

A. Iron or turbidity build-up in filter B. Filter not regenerating often enough C. Not enough water volume or pressure to backwash properly

A. Air in water system B. Backwash rate too fast

A. Foreign material in control B. Timer motor stopped or jammed

A. Close bypass valve B. Assure permanent electrical service (check fuse, plug or switch) C. Replace media D. Have water sample analyzed to determine any change E. Replace with larger unit or add another filter F. Be sure flow control is not clogged or drain line restricted. Be sure water pressure has not dropped and that pump has sufficient capacity G. Increase frequency of regeneration. Make sure there are no leaks in toilets or sinks

A. Assure permanent electrical service (check fuse, plug or switch) B. Replace timer C. Reset time of day D. Replace defective motor

nate possible binding in the gear train

A. Clean control and treat bed with Iron Out. Increase frequency of regeneration B. Increase frequency of regeneration C. Correct water supply problem

A. Assure that well system has proper air eliminator control. Check for dry well condition B. Check drain flow control for proper flow rates

A. Remove piston assembly and inspect bore. Remove foreign material and check control in various regeneration positions B. Replace timer motor

THIS PAGE INTENTIONALLY

LEFT BLANK

THIS PAGE INTENTIONALLY

LEFT BLANK

PERFORMANCE DATA STATEMENT

This filtration system has been tested and certified according to NSF/ANSI Standard 42 by IAPMO for the

reduction of the substances listed below, as verified and substantiated by test data. The concentration of the

indicated substances in the water entering the system was reduced to a concentration less than or equal

to the permissible limit for the water leaving the system, as specified in NSF/ANSI Standard 42. Please see

warranty for manufacturer’s limited warranty. Please see installation instructions for internal operation and

maintenance requirements.

NSF/ANSI STANDARD 42 AESTHETIC EFFECTS

MODEL NUMBER: BPF89CB75TO BPF89CB100TO BPF89CB150TO BPF89CB200TO BPF89CB300TO

Flow Rate (GPM): 4.6 5.2 7.2 10.2 14.0

Capacity (Gallons): 50,000 66,000 100,000 133,000 200,000

Working Pressure: 20 - 125 psig

Operating Temperature: 34 - 100 F

Pressure Drop: 7.0 PSI

Reduction Claim: Chlorine, Taste & Odor

Influent Challenge Conc.: 2.0 mg/L

Reduction Requirement >/=50%

Actual Minimum Percent Reduction:

Actual Average Percent Reduction:

This system has been tested according to NSF/ANSI 42 for reduction of the substances listed above.

This concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42.

Please Note: While testing was performed under standard laboratory conditions, actual performance may vary.

Laboratory test conditions: pH: 6.5-8.5, water temperature: 72°F / 23°C - 75°F / 24°C

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

95.88%

98.26%

Certified by IAPMO R&T to NSF/ANSI 42 for Chlorine, Taste and Odor Reduction.

PERFORMANCE DATA STATEMENT

This filtration system has been tested and certified according to NSF/ANSI Standard 42 by IAPMO for the

reduction of the substances listed below, as verified and substantiated by test data. The concentration of the

indicated substances in the water entering the system was reduced to a concentration less than or equal

to the permissible limit for the water leaving the system, as specified in NSF/ANSI Standard 42. Please see

warranty for manufacturer’s limited warranty. Please see installation instructions for internal operation and

maintenance requirements.

NSF/ANSI STANDARD 42 AESTHETIC EFFECTS

MODEL NUMBER: BPF89CBK75TOK BPF89CBK100TOK BPF89CBK150TOK BPF89CBK200TOK BPF89CBK300TOK

Flow Rate (GPM): 4.6 5.2 7.2 10.2 14.0

Capacity (Gallons): 50,000 66,000 100,000 133,000 200,000

Working Pressure: 20 - 125 psig

Operating Temperature: 34 - 100 F

Pressure Drop: 7.0 PSI

Reduction Claim: Chlorine, Taste & Odor

Influent Challenge Conc.: 2.0 mg/L

Reduction Requirement >/=50%

Actual Minimum Percent Reduction:

Actual Average Percent Reduction:

This system has been tested according to NSF/ANSI 42 for reduction of the substances listed above.

Please Note: While testing was performed under standard laboratory conditions, actual performance may vary.

Laboratory test conditions: pH: 6.5-8.5, water temperature: 72°F / 23°C - 75°F / 24°C

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

95.88%

98.26%

Certified by IAPMO R&T to NSF/ANSI 42 for Chlorine, Taste and Odor Reduction.

PERFORMANCE DATA STATEMENT

This filtration system has been tested and certified according to NSF/ANSI Standard 42 by IAPMO for the

reduction of the substances listed below, as verified and substantiated by test data. The concentration of the

indicated substances in the water entering the system was reduced to a concentration less than or equal

to the permissible limit for the water leaving the system, as specified in NSF/ANSI Standard 42. Please see

warranty for manufacturer’s limited warranty. Please see installation instructions for internal operation and

maintenance requirements.

NSF/ANSI STANDARD 42 AESTHETIC EFFECTS

MODEL NUMBER: BPF89CATCB75TOC BPF89CATCB100TOC BPF89CATCB150TOC BPF89CATCB200TOC BPF89CATCB300TOC

Flow Rate (GPM): 4.6 5.8 7.2 10.3 14.1

Capacity (Gallons): 50,000 66,500 100,000 133,000 200,000

Working Pressure: 20 - 125 psig

Operating Temperature:

Pressure Drop: 9.0 PSI

Reduction Claim: Chloramines, Chlorine, Taste & Odor

Influent Challenge Conc.:

Reduction Requirement

Actual Minimum Percent Reduction:

Actual Average Percent Reduction:

This system has been tested according to NSF/ANSI 42 for reduction of the substances listed above.

Please Note: While testing was performed under standard laboratory conditions, actual performance may vary.

Laboratory test conditions: pH: 6.5-8.5, water temperature: 72°F / 23°C - 75°F / 24°C

34 - 100 F

2.0 mg/L

>/=50%

94.39%

96.82%

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

Certified by IAPMO R&T to NSF/ANSI 42 for Chloramine, Chlorine Taste and Odor Reduction.

PERFORMANCE DATA STATEMENT

This filtration system has been tested and certified according to NSF/ANSI Standard 42 by IAPMO for the

reduction of the substances listed below, as verified and substantiated by test data. The concentration of the

indicated substances in the water entering the system was reduced to a concentration less than or equal

to the permissible limit for the water leaving the system, as specified in NSF/ANSI Standard 42. Please see

warranty for manufacturer’s limited warranty. Please see installation instructions for internal operation and

maintenance requirements.

NSF/ANSI STANDARD 42 AESTHETIC EFFECTS

MODEL NUMBER: BPF89CATCBK75TOCK BPF89CATCBK100TOCK BPF89CATCBK150TOCK BPF89CATCBK200TOCK BPF89CATCBK300TOCK

Flow Rate (GPM): 4.6 5.8 7.2 10.3 14.1

Capacity (Gallons): 50,000 66,500 100,000 133,000 200,000

Working Pressure: 20 - 125 psig

Operating Temperature:

Pressure Drop: 9.0 PSI

Reduction Claim: Chloramines, Chlorine, Taste & Odor

Influent Challenge Conc.:

Reduction Requirement >/=50%

Actual Minimum Percent Reduction:

Actual Average Percent Reduction:

This system has been tested according to NSF/ANSI 42 for reduction of the substances listed above.

Please Note: While testing was performed under standard laboratory conditions, actual performance may vary.

Laboratory test conditions: pH: 6.5-8.5, water temperature: 72°F / 23°C - 75°F / 24°C

34 - 100 F

2.0 mg/L

94.39%

96.82%

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

Certified by IAPMO R&T to NSF/ANSI 42 for Chloramine, Chlorine Taste and Odor Reduction.

PERFORMANCE DATA STATEMENT

This filtration system has been tested and certified according to NSF/ANSI Standard 42 by IAPMO for the

reduction of the substances listed below, as verified and substantiated by test data. The concentration of the

indicated substances in the water entering the system was reduced to a concentration less than or equal

to the permissible limit for the water leaving the system, as specified in NSF/ANSI Standard 42. Please see

warranty for manufacturer’s limited warranty. Please see installation instructions for internal operation and

maintenance requirements.

NSF/ANSI STANDARD 42 AESTHETIC EFFECTS

MODEL NUMBER: BPF89NEU75PH BPF89NEU100PH BPF89NEU150PH BPF89NEU200PH BPF89NEU300PH

Flow Rate (GPM): 4.6 5.8 7.2 10.2 14.0

Capacity (Gallons): 11,000 15,000 22,000 28,000 45,000

Working Pressure: 20 - 125 psig

Operating Temperature: 34 - 100 F

Pressure Drop: 9.0 PSI

Reduction Claim: Low pH Adjustment

Influent Challenge Conc.: 4 +/- 0.5

Reduction Requirement 6.5-8.5

Actual Minimum Percent Reduction:

Actual Average Percent Reduction:

Average Effluent pH: 7.04

This system has been tested according to NSF/ANSI 42 for reduction of the substances listed above.

Please Note: While testing was performed under standard laboratory conditions, actual performance may vary.

Laboratory test conditions: pH: 6.5-8.5, water temperature: 72°F / 23°C - 75°F / 24°C

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

N/A

Certified by IAPMO R&T to NSF/ANSI 42 for low pH adjustment.

PERFORMANCE DATA STATEMENT

This filtration system has been tested and certified according to NSF/ANSI Standard 42 by IAPMO for the

reduction of the substances listed below, as verified and substantiated by test data. The concentration of the

indicated substances in the water entering the system was reduced to a concentration less than or equal

to the permissible limit for the water leaving the system, as specified in NSF/ANSI Standard 42. Please see

warranty for manufacturer’s limited warranty. Please see installation instructions for internal operation and

maintenance requirements.

NSF/ANSI STANDARD 42 AESTHETIC EFFECTS

MODEL NUMBER: BPF89NEX75TUR BPF89NEX100TUR BPF89NEX150TUR BPF89NEX200TUR

Flow Rate (GPM): 8.0 9.0 10.0 12.0

Capacity (Gallons): N/A

Working Pressure: 20 - 125 psig

Operating Temperature: 34 - 100 F

Pressure Drop: 9.0 PSI

Reduction Claim: Particulate Class V

Influent Challenge Conc.: 10,000 PPM

Reduction Requirement </=85%

Actual Minimum Percent Reduction:

Actual Average Percent Reduction:

Average Effluent pH: 7.04

This system has been tested according to NSF/ANSI 42 for reduction of the substances listed above.

Please Note: While testing was performed under standard laboratory conditions, actual performance may vary.

Laboratory test conditions: pH: 6.5-8.5, water temperature: 72°F / 23°C - 75°F / 24°C

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

99.9%

>99.9%

Certified by IAPMO R&T to NSF/ANSI 42 for Particulate Class V reduction.

This limited warranty is solely provided to approved dealers of Brita® Pro Products

LIMITED WARRANTY

sold by Protect Plus Pro, LLC and is not applicable to consumers or homeowners. Consumers and homeowners should contact the dealer they purchased their product for warranty information.

Please find below a summary of warranty information for Brita® Pro Products.

PRODUCT WARRANTY:

Protect Plus Pro, LLC warrants only to its dealers that each product is free from defects in materials and workmanship. The length and terms of the product warranties vary as specifically set forth below.

A) LIMITED WARRANTY TABLE FOR ASSEMBLED UNITS

The following Table provides the warranty coverage for assembled units by Valve Type.

Control Valve Limited Control Valve Warranty Limited Pressure Tank Warranty Limited Brine Tank Warranty

Platinum Series 7 Years Limited Lifetime Limited Lifetime

Gold Series 7 Years Limited Lifetime Limited Lifetime

Silver Series 5 Years 10 Years 10 Years

NRV 5 Years 10 Years N/A

Diamond Series 5 Years 5 Years N/A

1) LIMITED SEVEN YEAR WARRANTY FOR CONTROL VALVE AND LIMITED LIFETIME WARRANTY FOR MINERAL TANKS AND BRINE TANKS (PLATINUM AND GOLD SYSTEMS):

Seven Year Limited Control Valve Warranty

Protect Plus Pro, LLC will replace the control valve of any new water conditioner assembled unit which fails within 84 months from date of purchase or installation by the approved dealer. This warranty does not cover control valves purchased or installed separate and not part of a new, assembled unit.

Limited Lifetime Warranty on Mineral Tanks and Brine Tanks:

Protect Plus Pro, LLC will provide a replacement mineral tank or brine tank to any approved dealer that purchased the new water conditioner assembled unit from Protect Plus Pro, LLC and whose client is in possession of a tank that fails, provided that the water conditioner is at all times operated in accordance with specifications, contained within the owner’s manual, installed correctly, and not subject to freezing or negative pressure vacuum.

Limitations To Limited Warranty:

Damage to any part of this water conditioner as a result of misuse, misapplication, neglect, alteration, accident, installation or operation contrary to our printed instructions, contained within the owner’s manual, damage to ion exchange resin and seals caused by chlorine / chloramines in the water supply, or damage caused by any force of nature is not covered in this warranty. DAMAGE TO PISTONS, SEALS,

AND OR SPACERS WITHIN THE CONTROL VALVE ARE NOT COVERED UNDER THIS WARRANTY, IF THESE PARTS ARE EXPOSED TO HARSH ENVIRONMENTAL CONDITIONS, SUCH AS HIGH LEVELS OF IRON, MANGANESE, SULPHUR, AND SEDIMENT. We will repair or replace defective parts if our warranty department

determines it to be defective under the terms of this warranty. Protect Plus Pro, LLC assumes no responsibility for consequential damage, labor or expense incurred as a result of a defect or failure. Media and Resin coverage is limited to the warranty provided by the original manufacturer. For a copy of this warranty, please contact Protect Plus Pro, LLC.

2) LIMITED FIVE YEAR WARRANTY FOR CONTROL VALVE (SILVER SYSTEM):

Five Year Limited Control Valve Warranty:

Protect Plus Pro, LLC will replace the control valve which fails within 60 months from date of purchase or installation by the approved dealer This warranty does not cover control valves purchased or installed separate and not part of a new, assembled unit.

3) LIMITED TEN YEAR WARRANTY FOR MINERAL TANKS AND

LIMITED WARRANTY

BRINE TANKS (SILVER SYSTEM AND NRV):

Protect Plus Pro, LLC will provide a replacement mineral tank or brine tank to any approved dealer that purchased the new water conditioner assembled unit from Protect Plus Pro, LLC and whose client is in possession of a tank that fails within 120 months, provided that the water conditioner is at all times operated in accordance with specifications, contained within the owner’s manual, and not subject to freezing or negative pressure vacuum.

Limitations To Limited Warranty: Damage to any part of this water conditioner as a result of misuse, misapplication, neglect, alteration, accident, installation or operation contrary to our printed instructions, contained within the owner’s manual, damage to ion exchange resin and seals caused by chlorine / chloramines in the water supply, or damage caused by any force of nature is not covered in this warranty. DAMAGE TO PISTONS,

SEALS, AND OR SPACERS WITHIN THE CONTROL VALVE ARE NOT COVERED UNDER THIS WARRANTY, IF THESE PARTS ARE EXPOSED TO HARSH ENVIRONMENTAL CONDITIONS, SUCH AS HIGH LEVELS OF IRON, MANGANESE, SULPHUR, AND SEDIMENT. We will

repair or replace defective parts if our warranty department determines it to be defective under the terms of this warranty. Protect Plus Pro, LLC assumes no responsibility for consequential damage, labor or expense incurred as a result of a defect or failure. Media and Resin coverage is limited to the warranty provided by the original manufacturer. For a copy of this warranty, please contact Protect Plus Pro, LLC.

B) LIMITED WARRANTY ON COMPONENT PARTS NOT

PURCHASES AS PART OF A NEW WATER CONDITIONER ASSEMBLED UNIT

For Component parts not sold as a part of a new water conditioner assembled unit system are warranted to do the work for which they are intended where properly installed and operated. The new water conditioner assembled unit consists of a control valve, pressure tank, and brine tank sold as a complete, assembled unit. For component parts not sold as a new water conditioner assembled unit, Protect Plus Pro, LLC provides the following limited warranty on the component parts:

1) FIBERGLASS TANKS- Protect Plus Pro, LLC will provide a replacement fiberglass tank to any dealer whose client is in possession of a fiberglass tank that fails within 120 months, provided that the water conditioner is at all times operated in accordance with specifications, contained within the owner’s manual, and not subject to freezing or negative pressure vacuum;

2) CONTROL VALVE AND ASSOCIATED ELECTRONICS- Protect Plus Pro, LLC will replace the control valve of any new water conditioner assembled unit which fails within 60 months from date of purchase by the dealer or installation by the dealer;

3) BRINE TANKS AND RELATED ASSEMBLIES- Protect Plus Pro, LLC will provide a replacement brine tank to any dealer whose client is in possession of a brine tank that fails within 60 months, provided that the water conditioner is at all times operated in accordance with specifications, contained within the owner’s manual, and not subject to freezing or negative pressure vacuum;

4) MEDIA AND RESIN- Media and Resin coverage is limited to the warranty provided by the original manufacturer. For a copy of this warranty, please contact Protect Plus Pro, LLC; and

5) DAMAGE TO PISTONS, SEALS, AND OR SPACERS WITHIN THE CONTROL VALVE

ARE NOT COVERED UNDER THIS WARRANTY, IF THESE PARTS ARE EXPOSED TO HARSH ENVIRONMENTAL CONDITIONS, SUCH AS HIGH LEVELS OF IRON, MANGANESE, SULPHUR, AND SEDIMENT.

Protect Plus Pro, LLC only provides a limited warranty for this product to its approved dealers. Protect Plus Pro, LLC does not provide any warranty to any consumer purchaser or household purchaser of this product. The consumer purchaser or household purchaser should consult the dealer they purchased this product from to determine the warranty, if any, provided by the dealer.

Brita Platinum Performance, BPF89CB75TO, BPF89CBK100TOK, BPF89CB300TO, BPF89CBK75TOK Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual