APPLICATION
Version 3.9
ADMINISTRATOR
GUIDE
BrightSign Network Enterprise Edition
BrightSign, LLC. 16780 Lark Ave., Suite B Los Gatos, CA 95032 | 408-852-9263 | www.brightsign.biz
TABLE OF CONTENTS
Introduction 1
Post-Installation Steps 1
Accounts and Roles 2
The WebUI Sign-In Page 3
Administrator User Interface Icons 3
Accounts 4
Creating Accounts 4
Searching Accounts 4
Exporting Device Data 7
Viewing Device Properties 7
Subscriptions 10
Subscription Types 10
Creating Subscriptions 11
Searching Subscriptions 11
Viewing Subscriptions 11
Editing Subscriptions 12
Viewing Accounts 4
DEVICES 6
Viewing the Device List 6
Generating Subscription Keys 12
Invoices 14
Creating Subscription Invoices 14
Viewing Subscription Invoices 14
Editing Subscription invoices 15
Creating Traffic Invoices 15
Viewing Traffic Invoices 16
Editing Traffic Invoices 16
Uploads 18
Current Uploads 18
Uploads History 18
Scheduler 20
Scheduled Tasks 20
Tasks Execution History 20
System Case Processes 20
1
INTRODUCTION
This guide is intended for use by System and Order Administrators. These administrators oversee the
network by managing system accounts and invoices. Though System Administrators and Order
Administrators have access to a similar UI, the permissions for each are slightly different. The UI is
divided into five tabs, one for each major feature. A System Administrator has access to all five tabs,
while an Order Administrator has access to only three (Accounts, Invoices, and Subscriptions). See the
chapter corresponding to each tab to learn how to manage the BrightSign Network Enterprise Edition
(BSNEE). But first, you’ll need to make sure BSNEE is installed properly.
3. Click Create Account and set an Account Name,
Post-Installation Steps
You can ensure that BSNEE is installed and functioning
properly by adding files to your library using the network.
This can be done in BrightAuthor or through the
registered domain name you used when installing
BSNEE. However, for both options, you must first create
an Account Administrator. These steps are included in
the “BSNEE Installation Guide”. If you have already
completed them, continue to the next section. If not,
follow these steps:
1. Open a web browser, navigate to the application
Sign In page using the URL specified during
installation.
2. Sign in as the System Administrator using the
credentials specified during installation.
E-Mail, and set of Subscriptions (the subscriptions
are not relevant for this test and can be changed
later).
4. Complete the process using one of the following
methods.
WebUI
1. Log in to BSNEE with your newly created account
credentials.
2. Click the Playlist tab and select Add New Playlist.
3. Type any name and click Create. You will be
redirected to a new page.
4. Click Add Files.
5. Select a file and click Start Upload. If the file
uploads successfully, then you know that your
administrator credentials are functioning properly.
2
BrightAuthor
1. In BrightAuthor, click Tools > Sign in to
BrightSign Network.
2. Sign in to BSNEE using your newly created account
credentials.
3. Select the Edit tab.
4. Drag any file into the playlist area.
5. Click Upload to network in the upper-right portion
of the screen. If the file uploads successfully, you
know that BSNEE is functioning properly.
Note: Before uploading to BSNEE via BrightAuthor, you
must first configure BrightAuthor to communicate with
your server. For details more details, see the
“Configuring BrightAuthor for BSNEE” tech note
(included with the BSNEE installation bundle).
Accounts and Roles
and execute those tasks manually. A System
Administrator can also perform all the tasks of an Order
Administrator.
Order Administrator
The Order Administrator is in charge of creating and
overseeing Accounts, Subscriptions, and Invoices. The
Order Administrator can create accounts for Account
Administrators.
Account Administrator
Account Administrators have full control of managing
players on the network. This includes tasks like uploading
content, changing content, and scheduling presentations.
Account Administrators can also create User Accounts.
When creating a new User Account, an Account
Administrator selects a specific role (including Account
Managing BSNEE requires an understanding of the
various accounts and roles, which are arranged in a
hierarchy based on permissions:
System Administrator
The primary role of the System Administrator is to
maintain the BSNEE system. Unlike the Order
Administrator, the System Administrator has access to
the Upload History of all players on the network. He or
she can view Automated Tasks scheduled by the system
Administrator) for the new account. He or she can also
change the role associated with a created account at any
point.
User Accounts
User Accounts are associated with specific roles that
each have a set of permissions. Only Account
Administrators and customized User Accounts with the
appropriate permissions can change the roles of a User
Account. These are the different user account roles:
Account Administrator, Creator, General Manager,
3
Network Manager, Publisher, and Viewer. You can learn
more about each user account role in the BSNEE
Account User Guide.
The WebUI Sign-In Page
The layout and functionality of the BrightSign Network
WebUI will depend on the user’s account type, which
determines his or her permissions. However, all accounts
on the network use the same login page displayed here.
Administrator User Interface Icons
These are the icons you will encounter in the
Administrator User Interface:
Create or add new items.
Search for items.
Use the Calendar to select a date.
Edit settings.
Delete an item.
Perform a task immediately.
Healthy: The network connection is active.
Connection Lost: The network connection has been
lost.
Inactive: The network connection is inactive.
4
ACCOUNTS
The Accounts tab is your homepage as a BSNEE
System or Order Administrator. Here you can create
accounts and view account names, account E-mail
addresses, the number of subscriptions, and the status of
each subscription. Except for the # of Subs, you can edit
all of the values on this page.
Creating Accounts
Create an Account Administrator by clicking the Create
Account button in the upper-left portion of the screen.
• Subscriptions: Select a subscription bundle to
associate with this account.
• Invoice Number: Enter an invoice number for the
subscription.
Click Create when you’re finished, or click Close if you
want to cancel the creation process.
Searching Accounts
To search for previously created accounts, type a portion
or the entirety of the account credentials in the
field. The search engine will compile all results that match
either the Account name or E-mail address. By default,
accounts are listed alphabetically (A-Z) by Account.
Search
Viewing Accounts
There are several ways you can augment the Accounts
• Account Name: Create an account name. This
field cannot contain spaces.
• Account E-Mail: Set the E-Mail address that will
be used for the WebUI sign-in process. Account
notifications will be sent to this address.
list to make it easier to find what you need:
• Click the Results per page dropdown menu to
adjust how many accounts are displayed on the
page at a time.
• Click Account to reverse the alphabetical listing of
accounts.
• Click E-mail to list accounts alphabetically (A-Z) by
E-Mail. Click it a second time to reverse the
alphabetical listing.
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# of Subs
This field displays the number of subscriptions associated
with each account. If you click the number, you will be
redirected to the Subscriptions page, and all
subscriptions associated with the selected account will be
displayed.
Status
This field displays the Status of each account. The
possible states are Active, Suspended, and Pending
Suspension (see the description below).
Edit
Click the Edit button to change any of the settings for the
listed account. Subscriptions must be changed in the
Subscriptions tab, but clicking the # of Subs field will
direct you to the proper page.
Note: Changing the Status of an account to Pending
Suspension begins an automated process that will
suspend the account in 14 days.
6
DEVICES
The Devices page allows you to view information about
BrightSign players connected to the BSNEE server. You
can also use the page to send commands to a specific
player.
Viewing the Device List
By default, the Devices page lists all players connected
to the BSNEE server. To narrow the list of players, enter
all or part of a player serial number or name into the
Serial/Name field, select a BSNEE account from the
Account dropdown menu, and click Search. Both
complete and partial matches will be listed.
Note: Check the Show Deleted Devices box to include
players that users have deleted from their BSNEE
accounts.
The list displays the following information about each
player:
• Health: The status of the player, as indicated by
the following icons:
Healthy: The player is connected to the
network; the presentation is active
Connection Lost: The player has missed its
last scheduled status update.
7
Inactive: The player is not functioning and/or
not connected to the network. There can be
several reasons for an inactive player; please see
this FAQ for a full list of causes.
Disconnected: The player has no
subscription, or its subscription has expired.
• Serial: The serial number of the player.
• Account: The name of the account associated
with the player.
• Unit Name: The name given to the player during
device setup.
• Target Group: The group to which the player was
most recently assigned.
• Model: The model number of the player.
Exporting Device Data
The Export Devices icon can be found directly above the
which includes the General, Advanced, and Downloads
tabs.
The General tab provides the following information:
• Unit ID: The serial number of the player
• Unit Name: The player name, which is designated
during the player-setup process
• Model: The model number of the player
list of devices. Click this icon to download an .xml data
table for all devices (or a subset of searched devices).
The data table displays device names and labels, target
groups, active presentations, last connect times, traffic,
firmware versions, and any descriptions included during
setup. It can be opened using Excel or a similar
spreadsheet program.
Viewing Device Properties
Each player has a properties link on the right side of the
list. Click this link to open the Device Properties window,
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