Brastemp 5062* Owner's Manual
Use & Care Guide
Manual de uso y cuidado
Guide d’utilisation et d’entretien
English / Español / Français
Table of Contents / Índice / Table des matières......2
Models/Modelos/Modèles: 5062*
Kenmore®
Top-Loading Low-Water Washer
Lavadora de carga superior, con nivel bajo
de agua
Laveuse à faible consommation d’eau avec
chargement par le dessus
* = color number / número de color / numéro de couleur
P/N W10347264A
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2B8
www.sears.ca
Table of Contents Índice Table des matières
WASHER SAFETY .............................2
USING LESS WATER
AND ENERGY ................................... 3
CONTROL PANEL
AND FEATURES ................................4
CYCLE GUIDE ...................................4
USING YOUR WASHER ..................5
WASHER MAINTENANCE .............. 6
TROUBLESHOOTING ......................7
PROTECTION AGREEMENTS .........8
WARRANTY .......................................9
ASSISTANCE OR
SERVICE ........................... Back Cover
SEGURIDAD DE LA
LAVADORA ....................................... 9
USING LESS WATER
AND ENERGY ................................. 10
PANEL DE CONTROL
Y CARACTERÍSTICAS ..................... 11
GUIÁ DE CICLOS ............................ 11
USO DE SU LAVADORA ................12
MANTENIMIENTO DE LA
LAVADORA .......................................13
SOLUCIÓN DE PROBLEMAS ........ 14
CONTRATOS DE PROTECCIÓN ...15
GARANTÍA ......................................16
AYUDA O SERVICIO
TÉCNICO ...................Contraportada
SÉCURITÉ DE LA LAVEUSE .............16
RÉDUCTION DE LA
CONSOMMATION D’EAU
ET D’ÉNERGIE ................................. 17
TABLEAU DE COMMANDE ET
CARACTÉRISTIQUES .......................18
GUIDE DE PROGRAMMES ............18
UTILISATION DE LA LAVEUSE .......19
ENTRETIEN DE LA LAVEUSE .........20
DÉPANNAGE ....................................21
CONTRATS DE PROTECTION ......22
GARANTIE ....................................... 23
ASSISTANCE OU
SERVICE ............... Couverture arrière
WASHER SAFETY
2
USING LESS WATER AND ENERGY
This washer is designed to use less water and energy, and complies
with all 2011 energy standards. Wash cycles with controlled
temperatures are designed to maintain cleaning performance while
using less water and energy compared to older traditional washers.
As a result, water levels will be lower, and hot and warm wash
temperatures may not be as warm as you are used to.
Traditional
washer
Reduced water
washer
3
CONTROL PANEL AND FEATURES
1
Water Level Control
1
2
Use this option to adjust the amount of water used with
your load size. Use enough water to allow the load to
move freely.
NOTE: The highest water level will be lower than that of
pre-2011 washers.
Select a wash temperature based on the type of fabric and
soils being washed. For best results, follow the garment
label instructions, using the warmest wash water safe for
your fabric. See “Wash Temperature” Chart.
NOTE: In wash water temperatures colder than 60° F (15.6° C),
3
detergents do not dissolve well and soils can be dicult to
2
Wash Temperature Control
Wash Temperature Control senses and maintains uniform
water temperatures by regulating incoming hot and cold
water.
Warm and hot water will be cooler than what your
remove.
3
Cycle Control knob
Select the wash cycle best suited for your type of fabric.
See “Cycle Guide” for more details.
previous washer provided.
CYCLE GUIDE
Wash temperatures are selected using the Wash Temperature knob. Refer to the Wash Temperature Guide below for recommendations
on selecting a wash temperature.
Types of Fabric
Cotton and
linen fabrics
Permanent press
blends and synthetic
fabrics
Soil
Level
Moderate to
Heavy
Light to
Moderate
Wash/Spin
Speed
High/High
High/High
Wash
Time*
Short (6)
Regular (10)
Super (14)
Short (6)
Regular (8)
Super (10)
Cycle
Heavy
Duty
Normal
Cycle Details:
A wash time should be selected based on the
soil level of your load.
Features a cool-down rinse to reduce wrinkling.
* Approximate time in minutes. For heavier soil levels, select a longer wash time.
Wash Temperature Guide
Wash Temperature
Hot
Some cold water is added to save energy. This will be cooler
than your hot water heater setting.
Warm
Some cold water will be added, so this will be cooler than what
your previous washer provided.
Cold
This is the temperature from your faucet.
4
Suggested Fabrics
Whites and pastels, durable garments, heavy soils
Bright colors, moderate to light soils
Colors that bleed or fade, light soils
STARTING YOUR WASHER
WASHER USE
IMPORTANT: When washing any article of clothing, always
follow fabric care labels and manufacturer’s directions.
1. Measure detergent and add to the bottom of the washer. If
desired, add oxi or color-safe bleach products to the bottom of
the washer as well.
2. Loosely add sorted load of clothes
to wash basket.
Load evenly to maintain washer
balance.
Mix large and small items.
Use garment bags for smaller items.
Do not wrap large items such as sheets
around the agitator. Items need to move
freely for best cleaning and to reduce
wrinkling and tangling.
3. Add only liquid chlorine bleach to the washer.
Let the washer ll and begin agitating the load.
Add bleach 5 minutes into the wash cycle for best
dispensing. Pour bleach around the agitator. Take care not
to pour bleach directly onto the load to avoid damaging
clothing or other items in the load. Do not use more than
the recommended amount.
NOTE: Undiluted bleach will damage any fabric it touches.
Damage may appear several washings later as rips, tears,
holes, and color loss.
4. During the nal rinse only, add fabric softener that has been
mixed thoroughly with 1 quart (1 L) warm water.
5. Close the washer lid. Washer will not operate with lid open.
6. Select Water Level.
7. Select the desired wash
temperature.
8. Select Cycle.
Push the Cycle Control knob in and turn clockwise to the cycle
you want.
9. Start the washer by pulling out the Cycle Control knob.
To stop at any time, push in the Cycle Control knob.
To restart, close the lid and pull out the Cycle Control knob.
5
WASHER CARE
Cleaning Your Washer
Use a soft, damp cloth or sponge to wipe up any spills such as
detergent or bleach from the outside of your washer.
Clean your washer interior by mixing 1 cup (250 mL) of chlorine
bleach and enough detergent to equal twice the manufacturer’s
recommended amount for a normal wash load. Pour this mixture
into your washer and run it through a complete cycle using hot
water. Repeat this process if necessary.
Remove any hard water deposits using only cleaners labeled as
washer safe.
Water Inlet Hoses
This washer does not include water inlet hoses. Use of factory
specied parts is recommended. See “Accessories” for a list of
factory specied hoses available for separate purchase. These
hoses are manufactured and tested to meet the manufacturer’s
specications.
Replace inlet hoses after 5 years of use to reduce the risk of hose
failure. Periodically inspect and replace inlet hoses if bulges, kinks,
cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement on
the label with a permanent marker.
To use washer again
1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn
on both water faucets.
2. Plug in washer or reconnect power.
3. Run the washer through a complete Normal cycle with
1 cup (250 mL) of detergent to clean out antifreeze.
Moving and Storage
Because some water may stay in the hoses, freezing can damage
your washer. If storing or moving your washer during freezing
weather, winterize it.
Winterizing your washer
1. Shut o both water faucets. Disconnect and drain water inlet
hoses. Pour 1 qt (1 L) of R.V.-type antifreeze into the basket.
2. Run washer on a drain and spin setting for about 30 seconds
to mix the antifreeze and remaining water.
3. Unplug washer or disconnect power.
Storage, non-use, or vacation care
Operate your washer only when you are at home. If you will be
on vacation or not using your washer for an extended period of
time, you should:
1. Unplug washer or disconnect power.
2. Turn o the water supply to the washer. This helps avoid
ooding (due to a water pressure surge) while you are away.
6
TROUBLESHOOTING
First try the solutions suggested here for assistance and to possibly avoid a service call.
Noisy
Is the load balanced and the washer level? The wash load
should be balanced and not tightly packed. The washer must
be level. The front feet should be properly installed and the
jam nuts tightened. Reset the rear leveling legs (if needed). See
“Installation Instructions.”
Did you completely remove the yellow shipping strap with
shipping pins? See “Installation Instructions.”
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash? These are
normal washer noises.
Leaking
Check the following:
Are the ll hoses tight?
Are the ll hose washers properly seated?
Is the drain hose installed? See “Installation Instructions.”
Is the sink or drain clogged? Sink and standpipe must be able
to handle 17 gal. (64 L.) of water per minute.
Is water deecting o the tub ring or the load? Center the tub
before starting the washer. The wash load should be balanced
and not tightly packed. The ll or spray rinses can bounce o
the load. The washer must be level. The front feet should be
properly installed and the jam nuts tightened. Reset the rear
leveling legs (if needed). See “Installation Instructions.”
Check household plumbing for leaks.
Water level seems too low
Does the water level seem too low, or does the washer
appear to not ll completely? The top of the agitator is
much higher than the highest water level. This is normal and
necessary for clothes to move freely.
Are clothes not completely covered with water? This washer
uses much less water than traditional top load washers. Clothes
may not be completed covered with water.
Are there dry spots on the load? If there are dry spots on
the load after the cycle has ended, select a higher load-size
setting, or wash a smaller load.
Dispensers clogged or bleach leaking
Did you follow the manufacturer’s directions when adding
fabric softener to the dispenser? Measure detergent and
fabric softener. Slowly pour into the dispensers. Wipe up all
spills. Dilute fabric softener in the fabric softener dispenser.
Periodically clean the dispensers.
Did you put powdered color-safe bleach into the liquid
chlorine bleach dispenser? Add powdered color-safe bleach
directly to the basket.
Washer won’t run, ll, rinse, or agitate; washer stops
Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord? Do not use an extension
cord.
Is the indicator on the Timer knob properly lined up with a
cycle? Turn the Timer knob to the right slightly and pull knob
out to start.
Are the water inlet valve screens clogged? Turn o the
water and remove inlet hoses from the washer. Remove any
accumulated lm or particles. Reinstall hoses, turn on water,
and check for leaks.
Are both the hot and cold water faucets turned on?
Turn on the water.
Is the water inlet hose kinked? Straighten the hoses.
Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the washer in a normal pause in the cycle? The washer
pauses for about 2 minutes during certain cycles. Allow the
cycle to continue. Some cycles feature periods of agitation
and soak.
Did you wash a large load? Was the wash load tightly
packed? Wash smaller loads and load in loose heaps.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
7
Washer won’t drain or spin, or loads are wet
Washer continues to ll or drain; cycle seems stuck
Is the drain hose clogged, or the end of the drain hose
more than 96" (2.4 m) above the oor? See “Installation
Instructions” for proper installation of drain hose.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Is there excessive sudsing? Always measure detergent. Follow
manufacturer’s directions. If you have very soft water, you
might need to use less detergent.
Did you use the right cycle for the load being washed? Select
a cycle with a higher spin speed (if available).
Is the drain hose length fed too far down the drain pipe?
Use the drain hose form to raise the end of the hose. The hose
should be no more than 4.5" (114 mm) down the pipe. Secure
drain hose to drain pipe.
Is the top of drain hose lower than the water level in washer?
The top of the hose must be higher than the water level in the
washer for proper operation. See “Installation Instructions.”
Does the drain hose t too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet t
securely. Do not seal the drain hose with tape. The hose needs
an air gap. See “Installation Instructions.”
Wash/Rinse temperature not what I selected
Are the hot and cold water inlet hoses reversed? See
“Installation Instructions” for more information.
Does the Hot or Warm wash seem cooler than you expected?
Hot and warm temperatures are controlled by the washer
and may be cooler than your previous washer. This is normal.
The cooler temperatures save energy while providing good
cleaning.
Garments damaged
Check the following: Empty pockets, zip zippers, snap
or hook fasteners before washing. Tie strings and sashes
to avoid tangling. Were items damaged before washing?
Mend rips and broken threads in seams before washing.
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore®
product is designed and manufactured for years of dependable
operation.
But like all products, it may require preventive maintenance or
repair from time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here’s what the Agreement* includes:
Parts and labor needed to help keep products operating properly
under normal use, not just defects. Our coverage goes well
beyond the product warranty. No deductibles, no functional
failure excluded from coverage— real protection.
Expert service by a force of more than 10,000 authorized Sears
service technicians, which means someone you can trust will be
working on your product.
Unlimited service calls and nationwide service, as often as you
want us, whenever you want us.
– replacement of your covered product if four or more product
failures occur within twelve months.
Product replacement if your covered product can’t be xed.
Annual Preventive Maintenance Check at your request – no extra
charge.
Fast help by phone – we call it Rapid Resolution – phone support
from a Sears representative on all products. Think of us as a
“talking owner’s manual.”
Power surge protection against electrical damage due
to power uctuations.
Rental reimbursement if repair of your covered product takes
longer than promised.
10% discount o the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day
or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master Protection
Agreement today! Some limitations and exclusions apply.
For prices and additional information in the U.S.A. call
1-800-827-6655. *Coverage in Canada varies on some items.
For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items,
in the U.S.A. or Canada call 1-800-4-MY-HOME®.
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