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Incidents that may occur
Some incidents may occur when using your machine: these are the points to be checked:
The cycle does not start - check:
• The programme has been completely selected:
• The machine is correctly being supplied with water and power
• The machine’s lid is properly closed
Foam overflows - check:
• You have not used too much detergent
• You have used a detergent suitable for washing machines:
- Drain and programme several rinses. Then restart the washing
programme.
Heavy vibration during spin - check:
• All the transport material has been removed correctly from the
machine
• The floor is horizontal
• The machine is not resting on its two “front” castors (depending
on the model).
A puddle of water forms around the machine
First of all remove the plug and the fuse and shut off the water
supply tap.
While the machine is operating, the continuous water level control
prevents the water from overflowing. If, nevertheless, water escapes
from the machine, check:
• The drain hose bracket is correctly positioned on the drain pipe.
• The water supply connections on the machine and the tap are
watertight
The washing is not spun or not spun enough – check:
• You have not programmed a function cancelling the spin cycle,
e.g. “Drip-dry”.
The spin safety system has detected poor distribution of the
washing in the drum:
- In this case, untangle the washing and programme a new spin.
The machine does not drain – check:
• You have programmed a “Stop with drum full of water”.
• The drain pump filter is blocked:
- Clean it (for the procedure, see below)
• The drain hose is not kinked or crushed.
The lid will not open – check:
• The programme has finished completely
The lid remains locked all the time the programme is running.
The drum doors open to slowly
(for machines fitted with gently opening doors)
• Your machine has not operated for a long time
• It is located in too cold an area
• Detergent residue (powder) is blocking the hinges
- In all cases, everything returns to normal once the doors have
opened
Running maintenance
see diagrams
D8-D9-D10-D11
Cleaning the machine
(Diagram D8)
.
To clean the casing:
Use only soap and water.
To clean all the plastic components (control panel, plinth, etc.):
Use only a cloth dampened with water.
In all cases, do not use:
• Abrasive powders
• Metal or plastic sponges
• Alcohol-based products (alcohol, thinners, etc.)
Care of the internal components
To ensure better hygiene, we recommend that you:
• Leave the lid open for a short time after washing.
• Clean the plastic and rubber access components to the tank
approximately once a month using a slightly chlorinated product.
Run a rinsing cycle to remove any residue of this product.
• Run a washing cycle at 90°C at least once a month.
Periodic checks
We recommend that you check the condition of the water supply
and drain hoses. If you notice the slightest cracking, do not hesitate
to replace them with identical hoses available from the
manufacturer or his After-Sales service.
Replacing a water supply hose
When replacing the hose, ensure that the hose is tightly fastened
and that there is a seal at both ends.
Cleaning the products’ box
(Diagram D9)
.
Clean the products’ box regularly. To do this:
- Press the bosses on each side of the box simultaneously to
extract it from its housing.
- Remove the siphons
from the rear of the box and separate
the box from its front cover
- Rinse everything under the tap (taking care to empty any excess
water remaining inside the box).
- Refit all the box’ components, ensuring that the box section itself
is properly clipped into the cover and then re-insert the complete
assembly into its location under the machine’s lid.
Cleaning the pump filter
This filter catches any small objects inadvertently left in the clothes
to avoid their disrupting the pump’s operation.
To clean the filter, proceed as follows:
- Turn the drum to position the closed doors facing downwards: a
plastic component
will appear
(Diagram
D10
)
- If your machine is fitted with one, remove screw
- In certain types of machine, component is fitted with a clip . In
this case, unscrew component
by pressing down on this clip
while sliding it gently to the right.
- Then, in all cases, turn the drum again, open the doors and remove
component
by sliding it in the direction of the arrow
(Diagram
D10
)
- Turn the drum slightly towards the front of the machine with the
doors open
(Diagram
D11).
Through the openings freed by removing component
, you can
now access the pump filter.
- Remove it from its housing
(Diagram
D11
)
- Remove the various objects that may be inside it.
- Rinse it under the tap
(Diagram
D11
)
- Re-insert it by pushing it fully into its housing, after checking that
the housing is clean.
- Re-insert component
and screw by performing the operations
in reverse order.
Frost risk
When there is a risk of frost, disconnect the water supply hose and
empty any water remaining in the drain hose by placing this as low
as possible in a basin.
Replacing the power cable
For your safety’s sake, this operation must be performed by the
manufacturer’s After-Sales service or a qualified professional
electrician.