Please read and keep all safety, security, and use instructions.
Bose Corporation hereby declares that this product is in compliance with the essential requirements and
other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The
complete declaration of conformity can be found at: www.Bose.com/compliance
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade
or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
2
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|
IMPORTANT SAFETY INSTRUCTIONS
WARNINGS/CAUTIONS
This symbol on the product means there are important operating and maintenance instructions in this guide.
Do not ingest battery, chemical burn hazard. The remote control supplied with this product contains a coin/
button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2
hours and can lead to death. Keep new and used batteries away from children. If the battery compartment
does not close securely, stop using the remote control and keep it away from children. If you think batteries
might have been swallowed or placed inside any part of the body, seek immediate medical attention. To
avoid risk of explosion, fire or chemical burn, use caution in replacing the battery and replace only with an
agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery. Properly and promptly dispose of used
batteries. Do not recharge, disassemble, heat above 212° F (100° C) or incinerate.
This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device.
• To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture.
• Do NOT expose this apparatus to dripping or splashing, and do not place objects filled with liquids, such as vases,
on or near the product.
• Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on
or near the product.
• Do NOT make unauthorized alterations to the product.
• Do NOT use a power inverter with this product.
• Do NOT use in vehicles or boats.
• The speaker wire and interconnect cables included with this system are not approved for in-wall installation. Please
check your local building codes for the correct type of wire and cable required for in-wall installation.
• Use this product only with the power supply provided.
• Where the mains plug or appliance coupler is used as the disconnect device, the disconnect device shall remain
readily operable.
• The product label is located on the bottom of the product.
• Do NOT expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
• Only use the mounting hardware supplied with this product.
• Do NOT mount on surfaces that are not sturdy, or that have hazards concealed behind them, such as electrical
wiring or plumbing. If you are not sure about installing the bracket, contact a qualified professional installer. Ensure
the bracket is installed according to local building codes.
• Only for mounting on the following surfaces:
– Wallboard ≥q (10 mm)– Masonry
If mounted on surfaces other than stated above please contact a professional installer.
• Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a
wall cavity or in an enclosed cabinet.
• Do not place or install the bracket or product near any heat sources, such as fireplaces, radiators, heat registers or
other apparatus (including amplifiers) that produce heat.
Solvent, lubricant, and cleaning agent warning
WARNING: Do not use hydrocarbon based solvents, lubricants or cleaning agents of any type on or around Bose
speakers, and associated mounting hardware, during installation. The use of such hydrocarbon based lubricants,
solvents or cleaning agents on or around the mounting anchors and screws can lead to degradation of the plastic
material, possibly resulting in cracking and premature failure of the product.
3
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REGULATORY INFORMATION
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate
this equipment.
This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
CAN ICES-3(B)/NMB-3(B)
The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is
in compliance with the following norm(s) or document(s): Regulation (EC) No. 1275/2008, as amended by Regulation
(EU) No. 801/2013.
Required Power State Information
Power consumption in specified power mode, at
230V/50Hz input
Time after which equipment is automatically
switched into mode
Power consumption in networked standby if all wired
network ports are connected and all wireless network
ports are activated, at 230V/50Hz input
Network port deactivation/activation procedures.
Deactivating all networks will enable standby mode.
StandbyNetworked Standby
≤
0.5 WN/A*
< 2.5 hoursN/A*
N/AN/A*
Bluetooth®: Deactivate by clearing the pairing list by pressing and
holding the Bluetooth button for 10 seconds. Activate by pairing with a
Bluetooth source.
*product does not utilize a networked standby mode for a Bluetooth
connection and does not have the ability to be configured to a network
via Wi-Fi® or Ethernet.
Power Modes
4
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REGULATORY INFORMATION
External Power Supply Technical Information
The external power supply provided with the product, in accordance with the Ecodesign Requirements for Energy
Related Products Directive 2009/125/EC, is in compliance with the following norms(s) or documents(s): Commission
Regulation (EU) 2019/1782.
ManufacturerBose Products B.V.
Commercial registration number36037901
Gorslaan 60
Address
Model identifierDT20V-1.8C-DC
Input voltage100V-240V
Input AC frequency50Hz/60Hz
Output voltage20V DC
Output current
Output power
Average active eciency89.6%
Eciency at low load (10%)90.1%
No-load power consumption0.08W
For Europe:
Frequency band of operation 2400 to 2483.5 MHz.
Maximum transmit power less than 20 dBm EIRP.
Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per
applicable regulations.
This symbol means the product must not be discarded as household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources,
human health and the environment. For more information on disposal and recycling of this product, contact
your local municipality, disposal service, or the shop where you bought this product.
1441 RG Purmerend
The Netherlands
1.8A
36W
5
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|
REGULATORY INFORMATION
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by
the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter
original characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If
found, the user shall cease operating immediately until no interference is achieved. The said legal communications
means radio communications operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM
radio wave radiated devices.
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “0” is 2010 or 2020.
China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North Riying Road, China
(Shanghai) Pilot Free Trade Zone
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan
Phone Number: +886-2-2514 7676
Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000
México, D.F. Phone Number: +5255 (5202) 3545
Input Rating: 20V p 30W MAX
The CMIIT ID is located on the bottom of the soundbar.
California: Contains lithium ion battery with Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
6
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REGULATORY INFORMATION
China Restriction of Hazardous Substances Table
Names and Contents of Toxic or Hazardous Substances or Elements
Toxic or Hazardous Substances and Elements
Lead
Part Name
PCBsXOOOOO
Metal PartsXOOOOO
Plastic PartsOOOOOO
SpeakersXOOOOO
CablesXOOOOO
This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part
is below the limit requirement of GB/T 26572.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials
used for this part is above the limit requirement of GB/T 26572.
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
(CR(VI))
Polybrominated
Biphenyl
(PBB)
Polybrominated
diphenylether
(PBDE)
Taiwan Restriction of Hazardous Substances Table
Equipment name: Powered Speaker, Type designation: 418775
Restricted substances and its chemical symbols
Unit
PCBs
Metal Parts
Plastic Parts
Speakers
Cables
Note 1: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value
of presence.
Note 2: The “−” indicates that the restricted substance corresponds to the exemption.
Lead
Mercury (Hg) Cadmium (Cd)
(Pb)
-○○○○○
-○○○○○
○○○○○○
-○○○○○
-○○○○○
Hexavalent
chromium (Cr+6)
Polybrominated
biphenyls (PBB)
Polybrominated
diphenyl ethers
(PBDE)
Please complete and retain for your records
The serial and model numbers are located on the bottom of the soundbar and on the packaging for the remote.
Serial number: _________________________________________________________________
Model number: 418775
Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product.
You can easily do this by going to global.Bose.com/register
7
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LEGAL INFORMATION
Security Information
This product contains software. Bose may provide updates from time to time, including those to address
security issues that may impact product functionality. You are responsible for applying updates for the
products you own, and may access them by contacting Bose customer service.
Visit: worldwide.Bose.com/contact
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such
marks by Bose Corporation is under license.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D
symbol are trademarks of Dolby Laboratories.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.
Bose, Bose Home Speaker, Bose Music, Bose Portable Home Speaker, Bose Solo Soundbar Series, Bose Soundbar, and
SimpleSync are trademarks of Bose Corporation.
Try these solutions first ................................................................................................ 43
Other solutions ................................................................................................................ 43
11 | ENG
WHAT’S IN THE BOX
CONTENTS
Confirm that the following parts are included:
Bose Solo Soundbar Series IIPower supplyPower cord*
Optical cableRemote
(battery provided)
* May ship with multiple power cords. Use the power cord for your region.
NOTE: If any part of the product is damaged, don’t use it. Contact your
authorized Bose dealer or Bose customer service.
Visit: worldwide.Bose.com/Support/SBSoloii
12 | ENG
SOUNDBAR PLACEMENT
RECOMMENDATIONS
• Place the soundbar outside of and away from metal cabinets, other audio/video
components, and direct heat sources.
• Place the soundbar directly below (preferred) or above your TV with the grille
facing into the room.
• Place the soundbar on its rubber feet on a stable and level surface. For proper
support, both feet must be resting on the surface. Vibration can cause the soundbar
to move, particularly on smooth surfaces like marble, glass, or highly polished wood.
• If placing the soundbar on a shelf or TV stand, position the front of the soundbar as
close as possible to the front edge of the shelf or stand for best sound quality.
• Keep the back side of the soundbar at least 0.4 in (1 cm) from any other surface.
Blocking the ports on this side aects sound quality.
• Make sure there is an AC (mains) outlet nearby.
• To avoid wireless interference, keep other wireless equipment 1 – 3 ft (0.3 – 0.9 m)
away from the soundbar.
• For best sound quality, don’t place the soundbar in an enclosed cabinet or
diagonally in a corner.
• Don’t place any objects on top of the soundbar.
CAUTION: Do NOT place the soundbar on its front, back, or top when in use.
13 | ENG
SOUNDBAR PLACEMENT
WALL MOUNT THE SOUNDBAR
You can mount the soundbar on a wall. Follow the installation instructions included
with the soundbar.
CAUTION: Do NOT use any other hardware to mount the soundbar.
Adjust audio for wall mounting
On the remote, press and hold the Dialogue mode button 5 for 5 seconds until the
status light on the soundbar blinks amber (see page 31).
NOTE: If you remove the soundbar from the wall, repeat to return the soundbar to
default audio settings.
14 | ENG
SET UP THE SOUNDBAR
CABLE OPTIONS
Connect your TV to the soundbar using one of the two cable options.
• Option 1: Optical (preferred)
• Option 2: Coaxial (not provided)
NOTE: If your TV does not have an optical or coaxial port, see “Alternate Setup” on
page 32.
1. On the back of your TV, locate the Audio OUT (optical) port panel.
NOTE: You must connect the audio cable through your Audio OUT panel.
Your TV's port panel may not appear as shown.
Look for the shape or color (coaxial) of the port.
Optical Coaxial Optical Coaxial
OpticalCoaxialOpticalCoaxial
Option 1:
Optical cable (digital audio)
Preferred method
for connection.
Or
2. Choose an audio cable.
15 | ENG
Option 2:
Coaxial cable (digital audio)
Use if no optical output
is available.
SET UP THE SOUNDBAR
CONNECT THE SOUNDBAR TO YOUR TV
Option 1: Optical (preferred)
1. Remove the protective cap from both ends of the optical cable.
CAUTION: Make sure you have removed the protective cap from both ends of
the optical cable. Inserting the plug with the cap on or in the wrong
orientation can damage the plug and/or the port.
2. Align the plug on one end of the cable with your TV’s Optical OUT port and insert
the plug carefully.
3. Hold the plug at the other end of the optical cable with the Bose logo facing down.
4. Align the plug with the soundbar’s OPTICAL port and insert the plug carefully.
TV Input
AUXOptical Coaxial Power
Service
NOTE: The port has a hinged door that swings inward when inserting the plug.
5. Firmly push the plug into the port until you hear or feel a click.
16 | ENG
SET UP THE SOUNDBAR
Option 2: Coaxial (not provided)
1. Insert one end of the coaxial cable into your TV’s coaxial port.
2. Insert the other end of the coaxial cable into the Coaxial port on
the soundbar.
TV Input
AUXOptical
Service
Coaxial Power
17 | ENG
SET UP THE SOUNDBAR
CONNECT THE SOUNDBAR TO POWER
1. Connect the power cord to the power supply.
TV Input
AUXOptical
Service
2. Connect the power supply into the Power port on the back of the soundbar.
3. Plug the other end of the power cord into a live AC (mains) outlet.
The soundbar powers on, and you hear a tone.
Coaxial Power
2
1
Mounting ring
3
Mounting ring
To hide the power supply behind your mounted TV, attach the mounting ring to your
TV’s wall mount using zip ties or bread ties (not provided).
18 | ENG
SET UP THE SOUNDBAR
TURN OFF YOUR TV SPEAKERS
To avoid hearing distorted sound, turn o your TV speakers.
For more information, refer to your TV owner’s guide.
TIP: The audio settings are usually found in the TV menu.
CHECK FOR SOUND
1. Power on your TV.
2. If you are using a cable/satellite box or other secondary source:
a. Power on this source.
b. Select the appropriate TV input.
3. Power on the soundbar (see page 21).
You hear sound coming from the soundbar.
4. On the remote, press the Mute button A.
You don’t hear sound coming from the TV speakers or soundbar.
NOTE: If you don’t hear sound coming from the soundbar or hear sound coming from
your TV speakers, see “Troubleshooting” on page 43.
19 | ENG
SOUNDBAR CONTROLS
REMOTE FUNCTIONS
Use the remote to control the soundbar and Bluetooth connections.
Power button (see page 21)
Volume up (see page 23)
Volume down (see page 23)
Mute/Unmute (see page 23)
TV button (see page 24)
Bluetooth button (see page 24)
Adjust the bass (see page 26)
Dialogue mode (see page 25)
20 | ENG
SOUNDBAR CONTROLS
Power
On the remote, press the Power button I to power the soundbar on/o.
When powered on, the soundbar defaults to the last active source.
NOTES:
• When you plug the soundbar into an AC (mains) outlet, the soundbar automatically
powers on.
• The first time the soundbar is powered on, the soundbar defaults to the
TV O source.
• The soundbar powers o after 60 minutes of inactivity.
21 | ENG
SOUNDBAR CONTROLS
Auto-wake
You can set the soundbar to power on whenever a sound signal is received.
On the remote, to toggle between auto-wake and default power settings, press and
hold the Power button I until you hear three tones and the status light on the
soundbar blinks 3 times (see page 31).
The status light glows dim amber when the soundbar is o and auto-wake
is enabled.
22 | ENG
SOUNDBAR CONTROLS
Volume
FUNCTIONWHAT TO DO
Volume up
Volume down
Mute/Unmute
Press H.
NOTE: To quickly increase the volume, press and hold H.
Press z.
NOTE: To quickly decrease the volume, press and hold z.
Press A.
When audio is muted, the status light blinks green until audio resumes.
NOTE: When Dialogue mode is enabled and audio is muted, the status
light blinks amber.
Tip: You can also press H to resume audio.
23 | ENG
SOUNDBAR CONTROLS
Sources
You can control your TV and Bluetooth connections using your remote.
To select a source, press the button (TV button O or Bluetooth button l) on
the remote.
24 | ENG
SOUNDBAR CONTROLS
DIALOGUE MODE
Dialogue mode improves the clarity of dialogue and vocals in movies, TV programs,
and podcasts by adjusting the audio balance of the system.
On the remote, press the Dialogue mode button 5 to switch between Dialogue mode
and your default audio settings.
When Dialogue mode is enabled, the status light glows amber (see page 31).
NOTE: When you enable Dialogue mode, it stays enabled for your current source
even if you switch to another source or turn o the soundbar. To disable
Dialogue mode for a source, press 5 again.
25 | ENG
SOUNDBAR CONTROLS
ADJUST THE BASS
1. On the remote, press h.
On the soundbar, the status and Bluetooth lights blink white 3 times.
2. Adjust the bass by doing one of the following:
• Press Volume up H to increase the bass.
• Press Volume down z to decrease the bass.
The status and Bluetooth lights on the soundbar glow to show the current
bass setting.
BASS SETTING STATUS LIGHTBLUETOOTH LIGHT
2 (maximum)
1
0 (default)
-1
-2 (minimum)
3. Press h.
The soundbar saves the current bass setting.
NOTE: For best sound quality for dialogue-only programs, such as news and talk
shows, see ”Dialogue mode” on page 25.
26 | ENG
SOUNDBAR CONTROLS
RESET THE BASS
On the remote, press and hold h until the status and Bluetooth lights on the
soundbar blink 3 times.
The bass setting reset to original factory settings.
PROGRAM A THIRD-PARTY REMOTE
You can program a third-party remote, such as your cable/satellite box remote, to
control the soundbar. Refer to your third-party remote owner’s guide or website
for instructions.
Once programmed, the third-party remote performs basic functions such as power
on/o and volume.
27 | ENG
BLUETOOTH CONNECTIONS
Bluetooth wireless technology lets you stream music from mobile devices such as
smartphones, tablets, and laptop computers. Before you can stream music from a
device, you must connect your device to the soundbar.
CONNECT A MOBILE DEVICE
1. On the remote, press and hold the Bluetooth buttonl until the Bluetooth light on
the soundbar blinks blue.
2. On your mobile device, turn on the Bluetooth feature.
TIP: The Bluetooth menu is usually found in the Settings menu.
28 | ENG
BLUETOOTH CONNECTIONS
3. Select your soundbar from the device list.
Bose Solo
Once connected, you hear a tone. The Bluetooth light glows solid white. Your
soundbar appears in the mobile device list.
DISCONNECT A MOBILE DEVICE
Use your mobile device’s Bluetooth menu to disconnect from the soundbar.
TIP: You can also disable the Bluetooth feature on your mobile device to disconnect.
Disabling the Bluetooth feature disconnects all other devices.
RECONNECT A MOBILE DEVICE
On the remote, press theBluetooth button l.
The soundbar tries to reconnect with the two most recently-connected devices. When
connecting, the Bluetooth light on the soundbar blinks white.
NOTES:
• Make sure the Bluetooth feature is enabled on your mobile device.
• The device must be within 30 ft (9 m) of the soundbar and powered on.
29 | ENG
BLUETOOTH CONNECTIONS
CONNECT AN ADDITIONAL MOBILE DEVICE
You can store up to eight devices in the soundbar device list, and the soundbar can be
actively connected to two devices at a time.
NOTE: You can play audio from only one device at a time.
1. On the remote, press and hold the Bluetooth button l until the Bluetooth light on
the soundbar blinks blue.
2. On your mobile device, select your soundbar from the device list.
NOTE: Make sure the Bluetooth feature is enabled on your mobile device.
SWITCH BETWEEN CONNECTED DEVICES
1. Pause audio on your first device.
2. Play audio on your second device.
CLEAR THE SOUNDBAR DEVICE LIST
1. On the remote, press and hold l for 10 seconds until the Bluetooth light on the
soundbar blinks blue.
2. Delete your soundbar from the Bluetooth list on your device.
All devices are cleared, and the soundbar is ready to connect (see page 28).
30 | ENG
SOUNDBAR STATUS
The LED lights located on the front of the soundbar show the soundbar status.
Bluetooth light
Status light
POWER, VOLUME, AND ERROR STATUS
Shows the power, media volume, and error status.
STATUS LIGHT ACTIVITYSYSTEM STATE
OPower o (standby)
Glows solid greenPower on
Blinks greenAudio muted
Glows dim amberStandby, auto-wake enabled
Glows solid amberDialogue mode
Blinks amberDialogue mode, audio muted
Blinks redError - contact Bose customer service
BLUETOOTH STATU S
Shows the Bluetooth connection status of mobile devices.
BLUETOOTH LIGHT ACTIVITYSYSTEM STATE
Blinks blueReady to connect
Blinks whiteConnecting
Glows solid whiteConnected
31 | ENG
ALTERNATE SETUP
You may need to use an alternate setup method for the following reasons:
• No sound from a source(s) connected to your TV.
• No optical or coaxial port on your TV.
NO SOUND FROM A SOURCE(S) CONNECTED TO
YOUR TV
Some TVs don’t deliver sound from connected sources to the soundbar. Use an
alternate setup method to connect your source(s) to the soundbar.
PROBLEMWHAT TO DO
No sound from a source connected
to your TV
No sound from two sources
connected to your TV
Connect your source to the soundbar using one of the
two cable options (see page 33).
Connect your sources to the soundbar using Option 1
or Option 2 (see page 35).
NO OPTICAL OR COAXIAL PORTS ON YOUR TV
Some TVs don’t have optical or coaxial ports. Use an alternate setup method to
connect your TV to the soundbar.
PROBLEMWHAT TO DO
TV only has an analog port
TV only has a headphone port
TV doesn’t have audio outputs
Connect your TV using a 3.5 mm to RCA stereo cable
(not provided). See page 34.
Connect your TV using a 3.5 mm stereo cable (not
provided). See page 38.
Use the audio outputs on another source, such as a
cable/satellite box, to connect to the soundbar (see
page 33).
32 | ENG
ALTERNATE SETUP
Connect a source to the soundbar
If you don’t get sound from a source that’s connected to your TV, such as a
DVD/Blu-ray Disc™ player, cable/satellite box, game system, or DVR, connect the
source directly to the soundbar using an audio cable.
CAUTION: If using an optical cable, remove the protective caps from both ends.
Inserting the plug in the wrong orientation can damage the plug and/or
the port.
1. On the back of your source, locate the Audio OUT (digital) panel.
Soundbar port panel
Service
TV Input
AUXOptical
Coaxial Power
Audio OUT
Source panel
Optical Coaxial
2. Choose an audio cable.
3. If you haven’t already, disconnect your TV from the soundbar.
4. Connect the audio cable from your source’s Audio OUT (digital)
panel to the soundbar.
NOTE: Don’t disconnect your source’s video cable, such as an HDMI cable, from
your TV.
33 | ENG
ALTERNATE SETUP
Connect a source’s analog port to the soundbar
If your source doesn’t have an optical or coaxial port and only has analog
ports (red and white), use a 3.5 mm to RCA stereo cable (not provided) to connect to
the soundbar.
1. If you haven’t already, disconnect your TV from the soundbar.
2. Insert the RCA analog cable into the Audio OUT RCA (red and white) ports on
your source.
3. Insert the stereo plug into the soundbar’s d port.
Soundbar port panel
TV Input
AUXOptical Coaxial Power
Service
Audio OUT
Source port
panel
3.5 mm to RCA
stereo cable
(not provided)
34 | ENG
R
L
ALTERNATE SETUP
Connect two sources to the soundbar
If you don’t get sound from any source that’s connected to your TV, such as a
DVD/Blu-ray Disc™ player, cable/satellite box, game system, or DVR, connect the
source directly to the soundbar. Use only one audio cable for each source.
1. On the back of each source, locate the Audio OUT (digital) panel.
2. Choose a separate audio cable for each source using either Option 1 or Option 2
(see page 36).
NOTE: You MUST use either Option 1 or Option 2. Do not use the coaxial cable (not
provided) and optical cable at the same time.
3. If you haven’t already, disconnect your TV from the soundbar.
4. Separately connect the audio cable from each source’s Audio OUT (digital) panel
to the soundbar.
NOTE: Do not disconnect your source’s video cable, such as an HDMI cable, from
your TV.
35 | ENG
ALTERNATE SETUP
Option 1
This figure shows two source connections using an optical cable and 3.5 mm to RCA
stereo cable (not provided).
CAUTION: If using an optical cable, remove the protective caps from both ends.
Inserting the plug in the wrong orientation can damage the plug and/or
the port.
Soundbar port panel
TV Input
AUXOptical Coaxial Power
Service
Audio OUT
Source 1
R
CoaxialOptical
L
3.5 mm to RCA
stereo cable
(not provided)
Audio OUT
Source 2
R
36 | ENG
CoaxialOptical
L
ALTERNATE SETUP
Option 2
This figure shows two source connections using a coaxial cable (not provided) and
3.5 mm to RCA stereo cable (not provided).
Soundbar port panel
TV Input
AUXOptical Coaxial Power
Service
Audio OUT
Source 1
R
CoaxialOptical
L
3.5 mm to RCA
stereo cable
(not provided)
Audio OUT
Source 2
R
CoaxialOptical
L
Use two sources connected to the soundbar
Power o sources when not in use. In order for one source to deliver audio to the
soundbar, your other source must be o.
37 | ENG
ALTERNATE SETUP
Connect a TV headphone port to the soundbar
If your TV only has a headphone port, use a 3.5 mm stereo cable (not provided) to
connect to the soundbar.
1. Insert one end of a 3.5 mm stereo cable into the TV headphones port.
2. Insert the other end of the cable into the d port on the soundbar.
Soundbar port panel
TV Input
AUXOptical Coaxial Power
Service
Audio OUT
TV headphone panel
(or other variable
audio output)
3.5 mm
3.5 mm stereo cable
(not provided)
3. Make sure your TV speakers are on.
Refer to your TV owner’s guide for more information.
4. To ensure optimal volume control from the soundbar:
a. Set your TV volume to 75% of maximum.
b. Set the soundbar volume using the remote.
38 | ENG
CONNECT BOSE PRODUCTS
CONNECT A BOSE HOME SPEAKER OR SOUNDBAR
With Bose SimpleSync technology, you can connect your Bose Solo Soundbar
Series II to a Bose Home Speaker or Bose Soundbar to listen to the same song in two
dierent rooms at the same time.
NOTE: SimpleSync technology has a Bluetooth range of 30 ft (9 m). Walls and
construction materials can aect reception.
Compatible products
You can connect your Bose Solo Soundbar Series II to any member of the
Bose Home Speaker family.
Popular compatible products include:
• Bose Soundbar 700
• Bose Soundbar 500
• Bose Home Speaker 500
• Bose Home Speaker 300
• Bose Portable Home Speaker
New products are added periodically. For a complete list and more information, visit:
worldwide.Bose.com/Support/Groups
Connect using the Bose Music app
1. On your Bose Solo Soundbar Series II remote, press and hold the Bluetooth button
l until the Bluetooth light on your Bose Solo Soundbar Series II blinks blue.
2. In the Bose Music app, from the My Bose screen, select your Bose Home Speaker
or Bose Soundbar.
NOTE: To return to the My Bose screen, tap Z in the top-left corner of the screen.
3. Tap the product image in the bottom-right corner of the screen.
4. Tap Group Speakers.
5. Follow the app instructions to connect a new Bluetooth device using SimpleSync.
NOTES:
• Make sure that your Bose Solo Soundbar Series II is within 30 ft (9 m) of your
Bose Home Speaker or Bose Soundbar.
• You can connect your Bose Solo Soundbar Series II to only one product at a time.
39 | ENG
CONNECT BOSE PRODUCTS
RECONNECT TO A BOSE HOME SPEAKER OR SOUNDBAR
Power on your Bose Solo Soundbar Series II (see page 21).
Your Bose Solo Soundbar Series II tries to connect to the two most recently- connected
Bluetooth devices, including your Bose Home Speaker or Bose Soundbar.
NOTES:
• Your Bose Home Speaker or Bose Soundbar must be within range (30 ft or 9 m)
and powered on.
• If your Bose Solo Soundbar Series II doesn’t connect, connect using the Bose Music
app. You can access this option from the Settings menu.
40 | ENG
CARE AND MAINTENANCE
REPLACE THE REMOTE BATTERY
The soundbar remote uses coin cell battery CR2032.
1. Turn the battery compartment cover left (counter-clockwise) and remove
the cover.
2. Insert the new battery flat side up, with the + symbol facing up.
3. Reset the cover and turn it right (clockwise) to lock in place.
41 | ENG
CARE AND MAINTENANCE
CLEAN THE SOUNDBAR
Clean the exterior of the soundbar with a soft dry cloth.
CAUTION:
• Do NOT allow liquids to spill onto the soundbar or into any openings.
• Do NOT blow air into the soundbar.
• Do NOT use a vacuum to clean the soundbar.
• Do NOT use any sprays near the soundbar.
• Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol,
ammonia, or abrasives.
• Do NOT allow objects to drop into any openings.
REPLACEMENT PARTS AND ACCESSORIES
Replacement parts and accessories can be ordered through Bose customer service.
Visit: worldwide.Bose.com/support/SBSoloii
LIMITED WARRANTY
The soundbar is covered by a limited warranty. Visit our website at
global.Bose.com/warranty for details of the limited warranty.
To register your product, visit global.Bose.com/register for instructions. Failure to
register will not aect your limited warranty rights.
42 | ENG
TROUBLESHOOTING
TRY THESE SOLUTIONS FIRST
If you experience problems with the soundbar:
• Make sure the soundbar is connected to a live AC (mains) outlet.
• Secure all cables and make sure all connections are correct.
• Check the status lights (see page 31).
• Move the soundbar 1 – 3 ft (0.3 – 0.9 m) away from possible interference (wireless
• Move the soundbar within the recommended range of your mobile device for
proper operation.
• Place the soundbar according to the placement guidelines (see page 13).
• Unplug the power cord for at least 1 minute and reconnect.
OTHER SOLUTIONS
If you could not resolve your issue, see the table below to identify symptoms and
solutions to common problems. If you are unable to resolve your issue, contact
Bose customer service.
Visit: worldwide.Bose.com/contact
SYMPTOMSOLUTION
Check the battery to see if it’s installed properly or if it needs to be
replaced (see page 41).
Remote is
inconsistent or
doesn’t work
43 | ENG
Point the remote directly at the soundbar.
Check that the status light blinks when you press the Volume up,
Volume down, or Mute/Unmute buttons on the remote.
Unplug the power cord for at least 1 minute and reconnect.
TROUBLESHOOTING
SYMPTOMSOLUTION
Unmute the soundbar.
Increase the volume.
Plug the audio cable into a port on your TV labelled Audio Output or
Audio OUT, not Audio Input or Audio IN.
Use only one audio cable.
If you are using a cable/satellite box or other secondary source for
sound, select the correct TV input.
Enable your TV’s audio output and select the correct setting, such as
Stereo or 5.1 Channel Audio. Refer to your TV owner’s guide for more
No sound
information.
Use an alternate setup method (see page 32).
If connecting to two sources:
• Power o the other source.
• Make sure that you are not using an optical cable and
coaxial cable.
If the soundbar is connected to a TV output labelled VARIABLE
(VAR), turn o your TV speakers, set your TV volume to 75% of
maximum, and unmute your TV.
If connecting through a TV headphone output, increase your TV
volume to the maximum limit.
Sound is coming
from TV speaker
44 | ENG
Turn o your TV speakers (see page 19).
Mute or decrease the TV volume.
TROUBLESHOOTING
SYMPTOMSOLUTION
On the soundbar:
- Connect a device (see page 28).
- Clear the soundbar device list (see page 30).
- Try connecting a dierent device.
On your Bluetooth device:
- Turn the Bluetooth feature o and then on.
- Remove the soundbar from the Bluetooth menu. Connect again.
Soundbar doesn’t
play audio from
Bluetooth device
- Use a dierent music source.
- Check your Bluetooth device for compatibility. Refer to your Bluetooth device owner’s guide.
Increase the volume on the soundbar, mobile device, and
music source.
Make sure you are using the correct device.
If more than one Bluetooth device is connected, pause audio on one
device and play audio on the second device.
Disconnect other Bluetooth devices when not in use.
See “No sound” on page 44 or “Distorted sound.”
If the soundbar is connected to a TV output labeled VARIABLE
(VAR), reduce the TV volume.
Distorted sound
Connect your source to the soundbar (see page 33).
If wall mounting the soundbar, adjust the audio (see page 14).
Make sure your soundbar is ready to connect:
Soundbar doesn’t
connect with a Bose
Home Speaker or
Bose Soundbar
On your Bose Solo Soundbar Series II remote, press and hold the
Bluetooth buttonl until the Bluetooth light on your Bose Solo
Soundbar Series II blinks blue.
Make sure that your Bose Solo Soundbar Series II is within 30 ft (9 m)
of your Bose Home Speaker or Bose Soundbar.
Soundbar doesn’t
reconnect to
a previouslyconnected Bose
Connect using the Bose Music app. You can access this option from
the Settings menu.
Home Speaker or
Bose Soundbar
Delayed audio when
connected to a
Bose Home Speaker
Visit btu.Bose.com and check for available software updates.