Bose SOLO SOUNDBAR SERIES II Users Guide

SOLO SOUNDBAR SERIES II

IMPORTANT SAFETY INSTRUCTIONS

Please read and keep all safety, security, and use instructions.

Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance

Important Safety Instructions

1.Read these instructions.

2.Keep these instructions.

3.Heed all warnings.

4.Follow all instructions.

5.Do not use this apparatus near water.

6.Clean only with a dry cloth.

7.Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ­amplifiers) that produce heat.

9.Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an ­electrician for replacement of the obsolete outlet.

10.Protect the power cord from being walked on or pinched, particularly at plugs, convenience ­receptacles, and the point where they exit from the apparatus.

11.Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the

apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13.Unplug this apparatus during lightning storms or when unused for long periods of time.

14.Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the ­apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

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IMPORTANT SAFETY INSTRUCTIONS

WARNINGS/CAUTIONS

This symbol on the product means there are important operating and maintenance instructions in this guide.

Do not ingest battery, chemical burn hazard. The remote control supplied with this product contains a coin/ button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the remote control and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. To avoid risk of explosion, fire or chemical burn, use caution in replacing the battery and replace only with an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery. Properly and promptly dispose of used batteries. Do not recharge, disassemble, heat above 212° F (100° C) or incinerate.

This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.

•To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture.

•Do NOT expose this apparatus to dripping or splashing, and do not place objects filled with liquids, such as vases, on or near the product.

•Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product.

•Do NOT make unauthorized alterations to the product.

•Do NOT use a power inverter with this product.

•Do NOT use in vehicles or boats.

•The speaker wire and interconnect cables included with this system are not approved for in-wall installation. Please check your local building codes for the correct type of wire and cable required for in-wall installation.

•Use this product only with the power supply provided.

•Where the mains plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

•The product label is located on the bottom of the product.

•Do NOT expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).

•Only use the mounting hardware supplied with this product.

•Do NOT mount on surfaces that are not sturdy, or that have hazards concealed behind them, such as electrical wiring or plumbing. If you are not sure about installing the bracket, contact a qualified professional installer. Ensure the bracket is installed according to local building codes.

•Only for mounting on the following surfaces:

–Wallboard ≥q(10 mm)

–Masonry

If mounted on surfaces other than stated above please contact a professional installer.

•Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.

•Do not place or install the bracket or product near any heat sources, such as fireplaces, radiators, heat registers or other apparatus (including amplifiers) that produce heat.

Solvent, lubricant, and cleaning agent warning

WARNING: Do not use hydrocarbon based solvents, lubricants or cleaning agents of any type on or around Bose speakers, and associated mounting hardware, during installation. The use of such hydrocarbon based lubricants, solvents or cleaning agents on or around the mounting anchors and screws can lead to degradation of the plastic material, possibly resulting in cracking and premature failure of the product.

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REGULATORY INFORMATION

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance­ with the instructions, may cause harmful interference to radio communications. However, there is no guarantee­ that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.

This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference­ that may cause undesired operation.

This ­equipment should be installed and operated with minimum distance 20cm ­between the radiator and your body.

CAN ICES-3(B)/NMB-3(B)

The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is in compliance with the following norm(s) or document(s): Regulation (EC) No. 1275/2008, as amended by Regulation (EU) No. 801/2013.

	Required Power State Information		Power Modes
		Standby		Networked Standby
	Power consumption in specified power mode, at	≤ 0.5 W		N/A*
	230V/50Hz input
	Time after which equipment is automatically	< 2.5 hours		N/A*
	switched into mode
	Power consumption in networked standby if all wired
	network ports are connected and all wireless network	N/A		N/A*
	ports are activated, at 230V/50Hz input
		Bluetooth®: Deactivate by clearing the pairing list by pressing and
		holding the Bluetooth button for 10 seconds. Activate by pairing with a
	Network port deactivation/activation procedures.	Bluetooth source.
		*product does not utilize a networked standby mode for a Bluetooth
	Deactivating all networks will enable standby mode.
		connection and does not have the ability to be configured to a network
		via Wi-Fi® or Ethernet.

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REGULATORY INFORMATION

External Power Supply Technical Information

The external power supply provided with the product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is in compliance with the following norms(s) or documents(s): Commission Regulation (EU) 2019/1782.

Manufacturer	Bose Products B.V.
Commercial registration number	36037901
	Gorslaan 60
Address	1441 RG Purmerend
	The Netherlands
Model identifier	DT20V-1.8C-DC
Input voltage	100V-240V
Input AC frequency	50Hz/60Hz
Output voltage	20V DC
Output current	1.8A
Output power	36W
Average active efficiency	89.6%
Efficiency at low load (10%)	90.1%
No-load power consumption	0.08W

For Europe:

Frequency band of operation 2400 to 2483.5 MHz. Maximum transmit power less than 20 dBm EIRP.

Maximum transmit power is below regulatory limits such that SAR testing is not necessary and exempt per applicable regulations.

This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

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REGULATORY INFORMATION

Management Regulation for Low-power Radio-frequency Devices

Article XII

According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.

Article XIV

The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.

The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.

 

Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “0” is 2010 or 2020.

China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North ­Riying Road, China (Shanghai) Pilot Free Trade Zone

EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands

Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: [phone]

Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: [phone]

Input Rating: 20V p30W MAX

The CMIIT ID is located on the bottom of the soundbar.

California: Contains lithium ion battery with Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate

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REGULATORY INFORMATION

China Restriction of Hazardous Substances Table

Names and Contents of Toxic or Hazardous Substances or Elements

Toxic or Hazardous Substances and Elements

		Lead	Mercury	Cadmium	Hexavalent	Polybrominated	Polybrominated
	Part Name					Biphenyl	diphenylether
		(Pb)	(Hg)	(Cd)	(CR(VI))
						(PBB)	(PBDE)
	PCBs	X	O	O	O	O	O
	Metal Parts	X	O	O	O	O	O
	Plastic Parts	O	O	O	O	O	O
	Speakers	X	O	O	O	O	O
	Cables	X	O	O	O	O	O
	This table is prepared in accordance with the provisions of SJ/T 11364.

O:Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement of GB/T 26572.

X:Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572.

Taiwan Restriction of Hazardous Substances Table

Equipment name: Powered Speaker, Type designation: 418775

				Restricted substances and its chemical symbols
		Lead			Hexavalent	Polybrominated	Polybrominated
	Unit		Mercury (Hg)	Cadmium (Cd)			diphenyl ethers
		(Pb)			chromium (Cr+6)	biphenyls (PBB)
							(PBDE)
	PCBs	-	○	○	○	○	○
	Metal Parts	-	○	○	○	○	○
	Plastic Parts	○	○	○	○	○	○
	Speakers	-	○	○	○	○	○
	Cables	-	○	○	○	○	○

Note 1: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.

Note 2: The “−” indicates that the restricted substance corresponds to the exemption.

Please complete and retain for your records

The serial and model numbers are located on the bottom of the soundbar and on the packaging for the remote. Serial number: __________________________________________________________________

Model number: 418775

Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register

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LEGAL INFORMATION

Security Information

This product contains software. Bose may provide updates from time to time, including those to address security issues that may impact product functionality. You are responsible for applying updates for the products you own, and may access them by contacting Bose customer service.

Visit: worldwide.Bose.com/contact

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories.

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or

registered trademarks of HDMI Licensing Administrator, Inc.

Bose, Bose Home Speaker, Bose Music, Bose Portable Home Speaker, Bose Solo Soundbar Series, Bose Soundbar, and SimpleSync are trademarks of Bose Corporation.

Bose Corporation Headquarters: 1-877-230-5639

©2020 Bose Corporation. No part of this work may be reproduced, modified, distributed, or ­otherwise used without prior written permission.

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CONTENTS
WHAT’S IN THE BOX
Contents..............................................................................................................................	12
SOUNDBAR PLACEMENT
Recommendations..........................................................................................................	13
Wall mount the soundbar.............................................................................................	14
Adjust audio for wall mounting.........................................................................	14
SET UP THE SOUNDBAR
Cable options....................................................................................................................	15
Connect the soundbar to your TV............................................................................	16
Option 1: Optical (preferred)..............................................................................	16
Option 2: Coaxial (not provided)......................................................................	17
Connect the soundbar to power...............................................................................	18
Mounting ring...........................................................................................................	18
Turn off your TV speakers............................................................................................	19
Check for sound .............................................................................................................	19
SOUNDBAR CONTROLS
Remote functions............................................................................................................	20
Power...........................................................................................................................	21
Auto-wake..................................................................................................................	22
Volume.........................................................................................................................	23
Sources........................................................................................................................	24
Dialogue mode.................................................................................................................	25
Adjust the bass.................................................................................................................	26
Reset the bass..................................................................................................................	27
Program a third-party remote....................................................................................	27

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CONTENTS
BLUETOOTH® CONNECTIONS
Connect a mobile device..............................................................................................	28
Disconnect a mobile device........................................................................................	29
Reconnect a mobile device.........................................................................................	29
Connect an additional mobile device......................................................................	30
Switch between connected devices........................................................................	30
Clear the soundbar device list....................................................................................	30
SOUNDBAR STATUS
Power, volume, and error status................................................................................	31
Bluetooth status...............................................................................................................	31
ALTERNATE SETUP
No sound from a source(s) connected to your TV............................................	32
No optical or coaxial ports on your TV..................................................................	32
Connect a source to the soundbar...................................................................	33
Connect a source’s analog port to the soundbar.......................................	34
Connect two sources to the soundbar...........................................................	35
Use two sources connected to the soundbar..............................................	37
Connect a TV headphone port to the soundbar........................................	38
CONNECT BOSE PRODUCTS
Connect a Bose Home Speaker or Soundbar......................................................	39
Compatible products.............................................................................................	39
Connect using the Bose Music app..................................................................	39
Reconnect to a Bose Home Speaker or Soundbar............................................	40

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CONTENTS
CARE AND MAINTENANCE
Replace the remote battery........................................................................................	41
Clean the soundbar........................................................................................................	42
Replacement parts and accessories........................................................................	42
Limited warranty..............................................................................................................	42
TROUBLESHOOTING
Try these solutions first.................................................................................................	43
Other solutions.................................................................................................................	43

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WHAT’S IN THE BOX

CONTENTS

Confirm that the following parts are included:

Bose Solo Soundbar Series II

Power supply

Power cord*

Optical cable	Remote
	(battery provided)

* May ship with multiple power cords. Use the power cord for your region.

NOTE: If any part of the product is damaged, don’t use it. Contact your authorized Bose dealer or Bose customer service.

Visit: worldwide.Bose.com/Support/SBSoloii

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SOUNDBAR PLACEMENT

RECOMMENDATIONS

•Place the soundbar outside of and away from metal cabinets, other audio/video components, and direct heat sources.

•Place the soundbar directly below (preferred) or above your TV with the grille facing into the room.

•Place the soundbar on its rubber feet on a stable and level surface. For ­proper ­support, both feet must be resting on the surface. Vibration can cause the ­soundbar to move, ­particularly on smooth surfaces like marble, glass, or highly polished wood.

•If placing the soundbar on a shelf or TV stand, position the front of the soundbar as close as possible to the front edge of the shelf or stand for best sound quality.

•Keep the back side of the soundbar at least 0.4 in (1 cm) from any other surface. ­Blocking the ports on this side affects sound quality.

•Make sure there is an AC (mains) outlet nearby.

•To avoid wireless interference, keep other wireless equipment 1 – 3 ft (0.3 – 0.9 m) away from the soundbar.

•For best sound quality, don’t place the soundbar in an enclosed cabinet or ­diagonally in a corner.

•Don’t place any objects on top of the soundbar.

CAUTION: Do NOT place the soundbar on its front, back, or top when in use.

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Soundbar placement

WALL MOUNT THE SOUNDBAR

You can mount the soundbar on a wall. Follow the installation instructions included with the soundbar.

CAUTION: Do NOT use any other hardware to mount the soundbar.

Adjust audio for wall mounting

On the remote, press and hold the Dialogue mode button 5 for 5 seconds until the status light on the soundbar blinks amber (see page 31).

NOTE: If you remove the soundbar from the wall, repeat to return the soundbar to default audio settings.

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