Service Manual Revision History...................................................................................................63
3
SAFETY INFORMATION
1. Parts that have special safety characteristics are identified by the symbol on schematics
or by special notes on the parts list. Use only replacement parts that have critical characteristics
recommended by the manufacturer.
2. Make leakage current or resistance measurements to determine that exposed parts are
acceptably insulated from the supply circuit before returning the unit to the customer.
Use the following checks to perform these measurements:
A. Leakage Current Hot Check - With the unit completely reassembled, plug the AC line cord
directly into a 120V AC outlet. (Do not use an isolation transformer during this test.) Use a
leakage current tester or a metering system that complies with American National Standards
Institute (ANSI) C101.1 "Leakage Current for Appliances" and Underwriters Laboratories (UL)
UL6500 / UL60065 / IEC 60065 paragraph 9.1.1. With the unit AC switch first in the ON position
and then in OFF position, measure from a known earth ground (metal waterpipe, conduit, etc.)
to all exposed metal parts of the unit (antennas, handle bracket, metal cabinet, screwheads,
metallic overlays, control shafts, etc.), especially any exposed metal parts that offer an electrical
return path to the chassis. Any current measured must not exceed 0.5 milliamp. Reverse the
unit power cord plug in the outlet and repeat test. ANY MEASUREMENTS NOT WITHIN THE
LIMITS SPECIFIED HEREIN INDICATE A POTENTIAL SHOCK HAZARD THAT MUST BE
ELIMINATED BEFORE RETURNING THE UNIT TO THE CUSTOMER.
B. Insulation Resistance Test Cold Check - (1) Unplug the power supply and connect a
jumper wire between the two prongs of the plug. (2) Turn on the power switch of the unit. (3)
Measure the resistance with an ohmmeter between the jumpered AC plug and each exposed
metallic cabinet part on the unit. When testing 3 wire products, the resistance measured to the
product enclosure should be between 2 and infinite MOhms. Also, the resistance measured to
exposed input/output connectors should be between 4 and infinite MOhms. When testing 2 wire
products, the resistance measured to exposed input/output connectors should be between 4
and infinite MOhms. If it is not within the limits specified, there is the possibility of a shock
hazard, and the unit must be repaired and rechecked before it is returned to the customer.
CAUTION: The Bose® Panaray® 502® Sound System contains
no user-serviceable parts. To prevent warranty infractions,
refer servicing to warranty service stations or factory service.
PROPRIETARY INFORMATION
THIS DOCUMENT CONTAINS PROPRIETARY INFORMATION OF
BOSE CORPORATION WHICH IS BEING FURNISHED ONLY FOR
THE PURPOSE OF SERVICING THE IDENTIFIED BOSE PRODUCT
BY AN AUTHORIZED BOSE SERVICE CENTER OR OWNER OF
THE BOSE PRODUCT, AND SHALL NOT BE REPRODUCED OR
USED FOR ANY OTHER PURPOSE.
WARRANTY
The Bose Panaray 502C Controller is covered by a limited 1-year warranty. The Panaray 502A
array speaker and Panaray 502B bass module are covered by a 5-year limited warranty.
4
SPECIFICATIONS
502A Array Specifications
Dimensions:23.5"H x 5.75"W x 6.73"D
(59.7x14.6x17.1 cm)
Weight:15 lbs. (6.8 kg.)
Transducer Complement:5 - 4.5 " (11.4 cm) drivers
Enclosure Material:High-impact polystyrene
Nominal Impedance:8 Ohms, 6.4 Ohms minimum
Sensitivity:90 dB SPL (1W, 1m, 130 Hz-15 kHz)
Maximum Acoustic Output:112 dB SPL average, 121 dB SPL peak
Frequency Range:130 Hz - 15 kHz
Port Tuning Frequency:135 Hz
Amplifier Power (Recommended):150 - 600 watts continuous into 8 Ohms
Long-term power handling:150 watts continuous
Beamwidth:120° horizontal, 70° vertical
Input Connections:Parallel wired barrier strip (US/Can.)
Balanced High frequency & Low frequency
XLR (Euro/Aus/UK/Japan)
6
SPECIFICATIONS
502C Controller Specifications (continued)
Input Impedance:Balanced input, -10 dB level - 14k Ohms
Balanced input, +4 dB level - 6k Ohms
Unbalanced input (+ input), -10 dB level: 12k Ohms
Unbalanced input (+ input), +4 dB level: 4k Ohms
Output Impedance:100 Ohms nominal
Input Level: -10 dB or +4dB, selectable
Output Level:8.0 Vrms maximum into 600 Ohms
Low Frequency (LF) Output Mode:Sum or normal
LF Output Level:-18 dB to +3 dB, variable
Crossover Frequency:140 Hz (Bi-amp), Roll-off slope: -18dB/octave
THD:Midrange distortion of HF output: - 0.1% at 5V, 600 Hz
Low frequency distortion of LF out: - 0.1 % at 5V, 80 Hz
Output Noise:Bi-amp mode, HF outputs - 90µV
This unit contains ESDS devices. We recommend the following precautions when repairing,
replacing or transporting ESDS devices:
• Perform work at an electrically grounded work station.
• Wear wrist straps that connect to the station or heel straps that connect to conductive
floor mats.
• Avoid touching the leads or contacts of ESDS devices or PC boards even if properly
grounded. Handle boards by the edges only.
• Transport or store ESDS devices in ESD protective bags, bins, or totes. Do not insert
unprotected devices into materials such as plastic, polystyrene foam, clear plastic bags,
bubble wrap or plastic trays.
PARTS LISTS AND EXPLODED VIEWS
The following section contains parts lists and exploded views for the Panaray® sound system.
The parts lists are broken down as follows:
- 502®A Array Parts List and Exploded View
- 502A Packaging Parts List and Exploded View
- 502B Bass Box Parts List and Exploded View
- 502B Packaging Parts List and Exploded View
- 502C Controller Main Assembly Parts List and Exploded View
- 502C Packaging Parts List and Exploded View
- 502C Electrical Parts List
- Accessory Kits Parts Lists and Exploded Views
NOTE: The notes section for the entire parts list is contained on page 8.
CAUTION: Use only accessory kit parts that are specified by Bose® Corporation in this service
manual. Substitute parts may not have the same safety characteristicsas the original parts.
8
PARTS LIST NOTES
1. This part is not normally available from Customer Service. Approval from the Field Service
Manager is required before ordering.
2. This part splits into 2 pieces. Each piece fits onto a corner of the bass box.
3. Current European units should contain 2 owner's manuals: the original version, P/N 143585,
and the German version of the owner's manual, P/N 171941. Future production units (except in
North America) will contain owner's manuals in 5 languages (German, French, Italian, Spanish
and English).
4. This illustration is typical of the internal layout of the 502® except as follows: (1) Barrier strip
connectors are used in the US/Canada version only. XLR connectors are used on all non-US
versions, and (2) The nut connected to the line cord is used on the US/Canada, UK and Australian units only.
5. This part is critical for safety purposes. Failure to use a substitute replacement with the
same safety characteristics as the recommended replacement part might create shock, fire and/
or other hazards.
6. Refer to the 502C Electrical Parts List for components located on the PCB assembly.
7. This part is not illustrated.
8. These screws hold regulators U13 and U14 to the heatsink.
9. Early production runs of the 502C have 4 screws (instead of 2) that secure the cover to the
chassis.
10. Early production runs of the 502C with XLR connectors have 12 screws (instead of 6) that
secure the connectors to the chassis.
11. Early production runs of the 502C have 6 screws (instead of 4) that secure the front plate to
the cover and chassis.
12. Early production runs of the 502C with XLR connectors have 5 screws (instead of 2) that
secure the PCB to the chassis.
13. The line cord assembly consists of the following items:
(1) Line Cord-P/N 147428 (US/Canada), P/N 147430 (Euro), P/N 147429 (Japan), P/N 149025
(UK), P/N 149026 (Aus.),
(2) Strain Relief Bushing - P/N 144010 (US/Canada/UK/Aus), P/N 144011 (Euro/Japan),
(3) Connector Housing - P/N143964, and
(4) Connector Pin - P/N 143992. These parts are all safety controlled components. See Note 5.
9
PACKAGING PART LIST
502A Array (see Figure 1)
Item
Number
1 Literature Kit-Panaray®
which consists of:
A
B
C
D
E
2 Packing, Foam 143573 172321 2
3 Polybag 106595 - 1
4 Carton, 502A 143572 172541 1
*Product code 040170 (gray) and 040171 (white) are the RoHS compliant version of the
502A. Only RoHS compliant parts listed in the above chart can be used in the 502A with
product code 040170 and 040171.
Polybag
Owner's Manual
Registration Card
Warranty Service List
Envelope
*Product code 040090 (black) and 040091 (white) are a RoHS compliant version of
the 502B. Only RoHS compliant parts listed in the above chart can be used in the
502B with product code 040090 and 040091.
1
Polybag
Owners Manual
Registration Card
Warranty Service List
Envelope
(XLR and Barrier versions)
Packing End Cap, EP
(Speakon version)
Description XLR and Barrier
Version
PC 003841,
019769, 004934,
004935, 004936,
007698
149271 - 1
103351
143585
122157
122766
122785
139955
-
*Speakon®
Version PC
040090 and
040091
103351
292040
-
-
-
-
258886
Qty Note
1
1
1
1
1
4 2
Figure 2. 502B Bass Box Packaging Exploded View
11
PACKAGING PART LIST
502C Controller (see Figure 3)
Item
Number
Description Part Number Qty. Note
1 Crease Sheet, Die Cut 149823 1
2 Literature Kit, Panaray®, Consists of: 149271 1
A Poly bag 103351 1
B Owner's Manual 143585 1
Owner's Manual (German language) 171941 1 3
C Card, Registration 122157 1
D List, Warranty Service 122766 1
E Envelope 122785 1
3 Poly bag 110892 1
4 Insert 148354 1
5 Carton, 502C 148353 1
Product code 040170 (gray) and 040171 (white) are a RoHS compliant version of the 502A.
Only RoHS compliant parts listed in the above chart can be used in the 502A with product code
040170 and 040171.
11 Fu se holder, Knob wit h O- Ring 149268 1
12 Fu se holder B ody (incl udes nut) 149269 1
13 Washer, Neoprene 149270 1
14 Fuse, Standard Delay,7A 104715-700 1
15 Foam Tape 103068 4
16 Sc rew, Ta pp, 4-16x1/2, (XLR)
Screw, HIRS, 8-10x3/4, (Barrier)
Screw, Tapp, 8-11x1, (Speakon)
17 Connector , XLR, Dual
Connector, Barrier Strip, 4 pos.
Connecto r, Speakon
18 Gasket, XLR Connector
Gasket, Barrier
Gasket, Speakon
19 Fu se holder Nut 171731 1
20 Ins ert , Ba rbed, 10/32”x 20mm 145712- 03 8
21 Sc rew, Mach, 10-32x 1-1½, PAN 2 91008-24 8
22 Woofer, 12”
(used with PC 0038 41, 01976 9, 004934,
004935, 004936, 007698 and 01074 4 only)
Woofer, 12”
(used with PC 0400 90 and 040091 onl y)
23 Screw, Mach, 8-10 x 1, PAN, Gray
Screw, Mach, 8-10 x 1, PAN, White
*Product code 040090 (black ) and 040091 (white) are a RoHS comp liant version of
the 502B. Only RoHS compliant parts listed in the above chart can be used in the
502B with product code 0 40090 and 040091.