NOISE CANCELLING
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HEADPHONES 700
IMPORTANT SAFETY INSTRUCTIONS
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Please read and keep all safety and use instructions.
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Only use attachments/accessories specified by the manufacturer.
8. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
WARNINGS/CAUTIONS
• Do NOT use the headphones at a high volume for any extended period.
– To avoid hearing damage, use your headphones at a comfortable, moderate volume level.
– Turn the volume down on your device before placing the headphones on your ears, then turn the volume up
gradually until you reach a comfortable listening level.
• Do NOT use your headphones while driving for phone calls or any other purpose.
• Do NOT use the headphones with noise canceling on at any time the inability to hear surrounding sounds may
present a danger to yourself or others, e.g., while riding a bicycle or walking in or near trac, a construction site or
railroad, etc., and follow applicable laws regarding headphone use.
– Remove the headphones, or use the headphones with noise cancelling o and adjust your volume, to ensure you
can hear surrounding sounds, including alarms and warning signals.
– Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the
headphones.
• Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones o and
contact Bose customer service.
• Remove headphones immediately if you experience a warming sensation or loss of audio.
• Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in injury or
property damage due to overheating.
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IMPORTANT SAFETY INSTRUCTIONS
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• Do NOT use the headphones as aviation communication headsets except in case of emergency.
– No incoming audio will be heard with a discharged or improperly installed battery. This could result in the
potential of missed communications while piloting an aircraft.
– Extremely loud ambient noise levels common to many propeller-driven aircraft may impair your ability to receive
incoming audio communications, particularly during takeo and climb out.
– The headphones are not engineered for noise conditions, altitude, temperature or other environmental conditions
common in non-commercial aircraft, resulting in possible interference to critical communications.
Contains small parts which may be a choking hazard. Not suitable for children under age 3.
This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device.
• To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture.
• Do NOT expose this product to dripping or splashing, and do not place objects filled with liquids, such as vases, on
or near the product.
• Do NOT make unauthorized alterations to this product.
• Use this product only with an agency-approved power supply that meets local regulatory requirements
(e.g., UL, CSA, VDE, CCC).
• Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
• Do NOT wear the headphones while charging.
• The headphones do not play audio while charging.
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REGULATORY INFORMATION
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NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate
this equipment.
This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.
This device complies with FCC and Industry Canada radiation exposure limits set forth for general population.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
CAN ICES-3 (B)/NMB-3(B)
Bose Corporation hereby declares that this product is in compliance with the essential requirements and
other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements.
The complete declaration of conformity can be found at: www.Bose.com/compliance
For Europe:
Frequency band of operation 2400 to 2483.5 MHz:
Bluetooth: Maximum transmit power less than 20 dBm EIRP.
Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP.
This symbol means the product must not be discarded as household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources,
human health and the environment. For more information on disposal and recycling of this product, contact
your local municipality, disposal service, or the shop where you bought this product.
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by
the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter
original characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If
found, the user shall cease operating immediately until no interference is achieved. The said legal communications
means radio communications operated in compliance with the Telecommunications Act.
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REGULATORY INFORMATION
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DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or
other qualified professional for removal.
Please dispose of used batteries properly, following local regulations. Do not incinerate.
Removal of the rechargeable lithium-ion battery in this product should be conducted only by a qualified
professional. Please contact your local Bose retailer or see products.bose.com/static/compliance/index.html
Names and Contents of Toxic or Hazardous Substances or Elements
Toxic or Hazardous Substances and Elements
Lead
Part Name
PCBs X O O O O O
Metal Parts X O O O O O
Plastic Parts O O O O O O
Speakers X O O O O O
Cables X O O O O O
This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this
part is below the limit requirement of GB/T 26572.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials
used for this part is above the limit requirement of GB/T 26572.
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
(CR(VI))
Polybrominated
Biphenyl
(PBB)
Polybrominated
diphenylether
(PBDE)
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “9” is 2009 or 2019.
China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plan 9, No. 353 North Riying Road, China
(Shanghai) Pilot Free Trade Zone
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan
Phone Number: +886-2-2514 7676
Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000
México, D.F. Phone Number: +5255 (5202) 3545
Charging temperature range: 32° F to 113° F (0° C to 45° C)
Discharging temperature range: -4° F to 140° F (-20° C to 60° C)
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LEGAL INFORMATION
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Amazon, Alexa, Amazon Music and all related logos are trademarks of Amazon, Inc. or its aliates.
Apple, the Apple logo, iPad, iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.
The trademark “iPhone” is used in Japan with a license from Aiphone K.K. App Store is a service mark of Apple Inc.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple
product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such
marks by Bose Corporation is under license.
Google, Google Maps, Google Play, Google Play Music, the Google Play logo and other related marks are trademarks
of Google LLC.
This product contains the iHeartRadio service. iHeartRadio is a registered trademark of iHeartMedia, Inc.
This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology
outside of this product is prohibited without a license from Microsoft.
This product incorporates Spotify software which is subject to 3rd party licenses found here:
www.spotify.com/connect/third-party-licenses
Spotify is a registered trademark of Spotify AB.
Wi-Fi is a registered trademark of Wi-Fi Alliance®.
Bose, Bose Music, the Bose Music logo, and Bose Noise Cancelling Headphones are trademarks of Bose Corporation.
Bose Corporation Headquarters: 1-877-230-5639
©2019 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without
prior written permission.
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CONTENTS
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WHAT’S IN THE BOX
Contents ............................................................................................................................. 10
BOSE MUSIC APP SETUP
Download the Bose Music app .................................................................................. 11
Add the headphones to an existing account ....................................................... 11
HOW TO WEAR
Adjust the headphones ................................................................................................ 12
Button orientation .......................................................................................................... 13
POWER
Power on/o ..................................................................................................................... 14
Auto-o .............................................................................................................................. 14
TOUCH CONTROL
Touch surface area ......................................................................................................... 15
Media playback and volume functions ................................................................... 15
Play/Pause ................................................................................................................. 15
Skip forward ............................................................................................................. 16
Skip backward .......................................................................................................... 16
Change the volume ................................................................................................ 17
Call functions .................................................................................................................... 18
Answer/End a call ................................................................................................... 18
Decline an incoming call ...................................................................................... 18
Mute a call.................................................................................................................. 19
Call notifications ..................................................................................................... 19
Customize touch control .............................................................................................. 20
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CONTENTS
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VOICE ASSISTANT
Voice Assistant options ................................................................................................ 21
Ways to access ........................................................................................................ 21
Set up your Voice Assistant ........................................................................................ 22
Access Amazon Alexa ................................................................................................... 23
Use your voice ......................................................................................................... 23
Use the Voice Assistant button ......................................................................... 24
Access your Google Assistant ................................................................................... 25
Use your voice ......................................................................................................... 25
Use the Voice Assistant button ......................................................................... 26
Disable the wake word for Amazon Alexa or Google Assistant ................... 27
Access mobile device voice control ........................................................................ 28
NOISE CANCELLATION
Adjust noise cancelling levels .................................................................................... 29
Noise cancelling levels .......................................................................................... 29
Cycle through default noise cancelling levels ............................................. 30
Conversation mode ........................................................................................................ 31
Turn on conversation mode ................................................................................ 31
Turn o conversation mode ............................................................................... 31
Noise cancellation while on a call ............................................................................. 32
Use noise cancellation only......................................................................................... 32
BATTERY
Charge the headphones ............................................................................................... 33
Charging time........................................................................................................... 34
HEADPHONE STATUS
Hear the battery level .................................................................................................... 34
Bluetooth® light ................................................................................................................ 35
Battery light ...................................................................................................................... 36
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CONTENTS
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BLUETOOTH CONNECTIONS
Connect using the Bluetooth menu on your mobile device .......................... 37
Disconnect a mobile device ........................................................................................ 38
Reconnect a mobile device ......................................................................................... 38
Connect an additional mobile device ..................................................................... 39
Switch between two connected mobile devices ................................................ 39
Clear the headphone device list................................................................................ 39
WIRED CONNECTIONS
Connect the audio cable .............................................................................................. 40
CARE AND MAINTENANCE
Store the headphones ................................................................................................... 41
Clean the headphones .................................................................................................. 43
Replacement parts and accessories ........................................................................ 43
Limited warranty ............................................................................................................. 43
Serial number locations ................................................................................................ 44
TROUBLESHOOTING
Try these solutions first ................................................................................................ 45
Other solutions ................................................................................................................ 45
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WHAT’S IN THE BOX
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CONTENTS
Confirm that the following parts are included:
Bose Noise Cancelling Headphones 700 Carry case
USB cable Audio cable
NOTE: If any part of the product is damaged, do not use it. Contact your authorized
Bose dealer or Bose customer service.
Visit: worldwide.Bose.com/Support/HP700
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BOSE MUSIC APP SETUP
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The Bose Music app lets you set up and control the headphones from any mobile
device such as a smartphone or tablet. Using the app, you can configure Amazon
Alexa or your Google Assistant, choose your voice prompt language, adjust noise
cancelling levels, and manage headphone settings.
NOTE: If you have already created a Bose account in the app for another Bose
product, see “Add the headphones to an existing account.”
DOWNLOAD THE BOSE MUSIC APP
1. On your mobile device, download the Bose Music app.
2. Follow the app instructions.
NOTE: For support information related to the Bose Music app, visit:
worldwide.Bose.com/Support/HP700
ADD THE HEADPHONES TO AN EXISTING ACCOUNT
1. In the Bose Music app, from the My Bose screen, tap H.
NOTE: To return to the My Bose screen, tap Z in the top-left corner of the screen.
2. Follow the app instructions.
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HOW TO WEAR
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ADJUST THE HEADPHONES
Before placing the headphones on your head, adjust the position of the earcups on
the headband to ensure proper fit.
1. With the outer earcup facing toward you, firmly grip the side of the headband.
2. With your other hand, grip the earcup. Move the earcup up or down to adjust
the position.
3. Repeat steps 1-3 for the other earcup.
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HOW TO WEAR
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BUTTON ORIENTATION
The inner scrims (cloth covers) of the headphone earcups are marked with an L (left
earcup) and R (right earcup). There are two buttons on the right earcup and one on
the left earcup.
Match the right earcup with your right ear and the left earcup with your left ear.
Place the headphones on your head with the buttons facing behind you. Once the
headphones are on your head, use your thumbs to press the buttons.
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POWER
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POWER ON/OFF
Press and release the Power/Bluetooth button.
After powering on the headphones, you hear a voice prompt, and the status lights
glow (see page 35).
AUTO-OFF
Auto-o conserves the headphone battery. The headphones switch o when audio
has stopped and you have not pressed any buttons or tapped the touch surface.
To wake the headphones, press the Power/Bluetooth button or use the
Bose Music app.
NOTE: To customize or disable auto-o, use the Bose Music app. You can access this
option from the Settings menu.
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TOUCH CONTROL
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Use touch control by swiping or tapping the touch surface of the headphones. With
touch control, you can play or pause audio, skip forward or backwards, change the
volume, and perform basic call functions.
TOUCH SURFACE AREA
The touch surface is located on the front of the right earcup.
Touch surface
MEDIA PLAYBACK AND VOLUME FUNCTIONS
Play/Pause
Double-tap to play or pause audio.
2x
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TOUCH CONTROL
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Skip forward
Swipe forward to skip to the next track.
Skip backward
Swipe backward to skip to the previous track.
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TOUCH CONTROL
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Change the volume
• Swipe up to increase the volume.
• Swipe down to decrease the volume.
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TOUCH CONTROL
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CALL FUNCTIONS
Answer/End a call
Double-tap to answer or end a call.
2x
Decline an incoming call
Tap and hold for 1 second to decline an incoming call.
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TOUCH CONTROL
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Mute a call
While on a call, tap and hold for 1 second to mute the microphone.
Call notifications
A voice prompt announces incoming callers and call status.
To disable call notifications, use the Bose Music app. You can access this option from
the Settings menu.
NOTE: Disabling call notifications also disables voice prompts.
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TOUCH CONTROL
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CUSTOMIZE TOUCH CONTROL
You can customize the tap and hold action on the headphones to perform one of
two functions:
• Announce the battery level (default).
• Disable/Enable the wake word for Amazon Alexa or your Google Assistant
(not applicable for mobile device voice control).
NOTE: For more information on Voice Assistant options, see page 21.
To customize touch control, use the Bose Music app. You can access this option from
the Settings menu.
Once customized, tap and hold for your preferred function.
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VOICE ASSISTANT
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VOICE ASSISTANT OPTIONS
You can program the headphones to quickly and easily access Amazon Alexa, your
Google Assistant, or voice control capabilities on your mobile device.
OPTIONS HOW TO USE
Amazon Alexa
Your Google Assistant
Mobile device voice control
NOTE: You cannot set the headphones to access Amazon Alexa and Google Assistant
at the same time.
Ways to access
If you choose Amazon Alexa or Google Assistant for your Voice Assistant, you can
customize it to be accessed using:
• Your voice only.
• The Voice Assistant button only.
• Your voice and the Voice Assistant button.
TIP: If you set up Amazon Alexa or Google Assistant to be accessed using only your
voice, you can set the Voice Assistant button to your mobile device voice control
for a secondary Voice Assistant option.
Use your voice and/or the Voice Assistant button
(see page 23).
Use your voice and/or the Voice Assistant button
(see page 25).
Use the Voice Assistant button (see page 28).
NOTE: You cannot use your voice to access mobile
device voice control.
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VOICE ASSISTANT
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SET UP YOUR VOICE ASSISTANT
Before you begin, make sure your mobile device is connected to Wi-Fi®.
To set up your voice assistant, use the Bose Music app. You can access this option
from the Settings menu.
NOTE: During set up, the app prompts you to choose your preferred way to access
your Voice Assistant (see page 21).
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VOICE ASSISTANT
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ACCESS AMAZON ALEXA
The headphones are Amazon Alexa enabled. With Alexa, you can ask to play music,
hear the news, check the weather, control smart home devices, and more. Using Alexa
on your headphones is as simple as asking. Just ask or use the Voice Assistant button
and Alexa responds instantly.
For more information about what Alexa can do, visit:
https://www.amazon.com/usealexa
NOTE: Alexa isn’t available in certain languages and countries.
Use your voice
Start with “Alexa,” then say:
THINGS TO TRY EXAMPLES OF WHAT TO SAY
Talk to Alexa What can you do?
Play Niall Horan.
Play audio
NOTE: Amazon Music is set as the default music
service. To change the default music service,
use the Alexa app.
Play from a specific audio service Play NPR on TuneIn.
Skip to the next song Next song.
Plan your day What’s the weather?
Add to your shopping list Add eggs to my shopping list.
Send a message
(Alexa-to-Alexa messaging only)
Discover more skills What new skills do you have?
Stop Alexa Stop.
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Send a message to Tom.
VOICE ASSISTANT
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Use the Voice Assistant button
The Voice Assistant button is used to control Amazon Alexa. It’s located on the
right earcup.
Voice Assistant button
THINGS TO TRY WHAT TO DO
Press and release the Voice Assistant button. After
Talk to Alexa
Stop Alexa Press and release the Voice Assistant button.
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you hear a tone, say your request.
For a list of things to try, visit:
https://www.amazon.com/usealexa
VOICE ASSISTANT
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ACCESS YOUR GOOGLE ASSISTANT
Your headphones are optimized for the Google Assistant, making your headphones
the perfect companion for getting stu done on your travels or commute. Continue
your conversations while on the go and easily access the best of Google, from Google
Play Music to Google Maps. You can quickly enjoy entertainment, stay connected to
friends, get information, and manage your day—all without glancing at your phone.
Listen to your favorite songs, have notifications and messages read to you, or set
reminders and timers. Just press and hold the Voice Assistant button or say “Ok
Google” to start a conversation with your Google Assistant.
For more information on what your Google Assistant can do, visit:
https://support.google.com/headphones
NOTE: The Google Assistant isn’t available in certain languages and countries.
Use your voice
Start with “Ok Google,” then say:
THINGS TO TRY EXAMPLES OF WHAT TO SAY
Enjoy entertainment Play some jazz.
Set a reminder Remind me to do laundry when I get home.
Manage tasks Text mom “see you in five.”
Plan your day What’s the trac like to work?
Get answers What is 33% of 81?
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VOICE ASSISTANT
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Use the Voice Assistant button
The Voice Assistant button is used to control your Google Assistant. It’s located on the
right earcup.
THINGS TO TRY WHAT TO DO
Press and hold the Voice Assistant button until you
hear a tone. After you hear a tone, say your request.
Talk to your Google Assistant
Get your notifications Press the Voice Assistant button.
Reply to a message
Stop your Google Assistant Double-press the Voice Assistant button.
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For examples of questions and things you
can do, visit:
https://support.google.com/headphones
After receiving a message notification, press and hold
the Voice Assistant button to respond. When you’re
done, release the button.
VOICE ASSISTANT
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DISABLE THE WAKE WORD FOR AMAZON ALEXA
OR GOOGLE ASSISTANT
NOTE: After disabling the wake word, you can still use the Voice Assistant button
(see page 21).
To disable the wake word, use the Bose Music app. You can access this option from the
Settings menu.
NOTE: You can also customize touch control to disable/enable the wake word
(see page 20).
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VOICE ASSISTANT
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ACCESS MOBILE DEVICE VOICE CONTROL
You can set the headphones to access voice control on your mobile device.
Once set, the headphone microphone acts as an extension of the microphone in
your mobile device.
Press and hold the Voice Assistant button to access mobile device voice control. You
hear a tone that indicates voice control is active.
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NOISE CANCELLATION
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Noise cancellation reduces unwanted noise, providing a clearer, more lifelike audio
performance. Each time you power on the headphones, noise cancellation is fully
enabled at the highest level (10).
NOTE: To set the default noise cancelling level for power on, use the Bose Music app.
ADJUST NOISE CANCELLING LEVELS
Choose your noise cancelling level based on your listening preferences and
environment. As you increase noise cancellation, unwanted outside noise is reduced.
As you decrease noise cancellation, you hear more outside sounds.
Set the level using the Noise Control button (see page 30) or use the
Bose Music app.
Noise cancelling levels
You can adjust between full awareness and near silence. On Level 0, noise cancellation
is at the lowest level and provides full transparency. On Level 10, noise cancellation is
fully enabled so you hear little from the outside world.
TIP: For access to all noise cancellation levels, use the Bose Music app.
Default noise cancelling levels
By default, the Noise Control button cycles through three noise cancelling levels (see
page 30). The three default levels are 0 (full awareness), 5 (some awareness), and
10 (near silence).
DEFAULT SETTING DESCRIPTION
0
5
10
NOTE: To customize default noise cancelling levels, use the Bose Music app.
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Provides full transparency so that you can hear
the world around you as if you’re not wearing
headphones.
Blocks most low frequency noises, like the rumble
of a train or the hum of a vacuum cleaner, but still
provides some awareness of your surroundings.
World-class noise cancellation eliminates virtually all
the exterior noise around you.
NOISE CANCELLATION
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Cycle through default noise cancelling levels
NOTE: To customize default noise cancelling levels, use the Bose Music app.
1. Press and release the Noise Control button.
You hear the current noise cancelling level.
2. Repeat until you hear your preferred level.
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NOISE CANCELLATION
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CONVERSATION MODE
Conversation mode is a convenient shortcut that simultaneously pauses your audio
and gives you full awareness. This allows you to have a quick conversation with
someone or immediately be aware of your surroundings.
Turn on conversation mode
Press and hold the Noise Control button for 1 second.
Turn o conversation mode
Press any button or tap the touch surface.
The headphones return to the previous noise cancelling level and resume
playing audio.
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NOISE CANCELLATION
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NOISE CANCELLATION WHILE ON A CALL
When you receive a call, the headphones remain at the current noise cancelling level,
and Self Voice is activated. Self Voice helps you hear yourself speak more naturally. To
adjust the noise cancelling level while on a call, use the Noise Control button
(see page 30).
NOTES:
• To adjust Self Voice, use the Bose Music app. You can access this option from the
Settings menu.
• You can’t use Conversation mode while on a call.
USE NOISE CANCELLATION ONLY
Clear away noisy distractions without audio. Focus on what matters most — your work
or whatever your passion.
TIP: This feature helps to conserve battery life.
1. Press and hold the Power/Bluetooth button until you hear a voice prompt.
Your mobile device(s) disconnects and all audio stops playing.
2. Set your preferred noise cancelling level (see page 30).
NOTE: Auto-o is disabled when you use noise cancellation only.
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BATTERY
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CHARGE THE HEADPHONES
1. Connect the small end of the USB cable into the USB port on the right earcup.
2. Connect the other end into a USB wall charger or computer that is powered on.
While charging, the battery light blinks white. When the battery is fully charged,
the battery light glows solid white (see page 36).
NOTE: The headphones do not play audio while charging.
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BATTERY
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Charging time
Allow up to 2.5 hours to fully charge the headphones.
NOTES:
• When connected wirelessly, a full charge powers the headphones for up to 16 hours.
• When connected using an audio cable, a full charge powers the headphones for up
to 27 hours.
HEAR THE BATTERY LEVEL
Each time you power on the headphones, a voice prompt announces the battery level.
When you’re using the headphones and the battery is low, you hear “Battery low,
please charge now.”
To hear the battery level while using the headphones, tap and hold the touch surface
until you hear a voice prompt.
NOTE: By default, the tap and hold action on the headphones is set to
announce the battery level. For more information on customizing this action,
see page 20.
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HEADPHONE STATUS
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BLUETOOTH LIGHT
The Bluetooth light is located on the right earcup and shows the connection status of
a mobile device.
Bluetooth light
LIGHT ACTIVITY SYSTEM STATE
Slowly pulses blue Ready to connect
Blinks blue Connecting
Solid blue Connected
O Disconnected
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HEADPHONE STATUS
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BATTERY LIGHT
The battery light is located on the right earcup and shows the battery level.
Battery light
LIGHT ACTIVITY SYSTEM STATE
Solid white Medium to full charge
Solid red Low charge
Blinks red Need to charge
Blinks red and white Error - contact Bose customer service
Quickly blinks white Updating headphones
NOTES:
• While charging, the battery light blinks white. When the headphones are fully
charged, the battery light glows solid white.
• If connected to an Apple device, the device displays the battery level near the upper
right corner of the screen and in the notification center.
• You can also check the battery level of the headphones using the Bose Music app.
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BLUETOOTH CONNECTIONS
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Bluetooth wireless technology lets you stream music from mobile devices such as
smartphones, tablets, and laptop computers. Before you can play audio from a device,
you must connect the device with the headphones.
CONNECT USING THE BLUETOOTH MENU ON YOUR
MOBILE DEVICE
NOTE: To get the most out of the headphones, set up and connect your mobile device
using the Bose Music app (see page 11).
1. Press and hold the Power/Bluetooth button until you hear “Ready to connect
another device,” and the Bluetooth light slowly pulses blue.
2. On your device, enable the Bluetooth feature.
TIP: The Bluetooth feature is usually found in the Settings menu.
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BLUETOOTH CONNECTIONS
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BLUETOOTH CONNECTIONS
3. Select the headphones from the device list.
TIP: Look for the name you entered for the headphones in the Bose Music app.
Bose Noise Cancelling
Headphones 700
Once connected, you hear “Connected to <mobile device name>,” and the
Bluetooth light glows solid blue.
DISCONNECT A MOBILE DEVICE
Use the Bose Music app to disconnect your mobile device.
TIP: You can also use Bluetooth settings to disconnect your device.
Disabling the Bluetooth feature disconnects all other devices.
RECONNECT A MOBILE DEVICE
When powered on, the headphones try to reconnect with the two most
recently-connected devices.
NOTES:
• The devices must be within range (30 ft. or 9 m) and powered on.
• Make sure the Bluetooth feature is enabled on your mobile device.
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BLUETOOTH CONNECTIONS
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BLUETOOTH CONNECTIONS
CONNECT AN ADDITIONAL MOBILE DEVICE
You can store up to eight devices in the headphone device list, and the headphones
can be actively connected to two devices at a time.
To connect an additional device, use the Bose Music app. You can access this option
from the Settings menu.
TIP: You can also use the Bluetooth menu on your mobile device (see page 37).
NOTE: You can play audio from only one device at a time.
SWITCH BETWEEN TWO CONNECTED MOBILE DEVICES
1. Pause audio on your first device.
2. Play audio on your second device.
CLEAR THE HEADPHONE DEVICE LIST
1. Press and hold Power/Bluetooth button until you hear “Bluetooth device list
cleared,” and the Bluetooth light slowly pulses blue.
2. Delete the headphones from the Bluetooth list on your device.
All devices are cleared, and the headphones are ready to connect.
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WIRED CONNECTIONS
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CONNECT THE AUDIO CABLE
Use the audio cable to connect a non-wireless device or if the headphone battery
is depleted.
1. Insert the cable into the 2.5 mm jack on the right earcup.
2. Insert the other end of the cable into the 3.5 mm jack on your device.
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CARE AND MAINTENANCE
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STORE THE HEADPHONES
The earcups rotate for easy, convenient storage.
1. Adjust the earcups so that the headband is at its smallest size (see page 12).
2. Rotate both earcups inward so they lay flat.
Left earcup Right earcup
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CARE AND MAINTENANCE
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3. Place the headphones flat into the case.
NOTES:
• Make sure to power o the headphones when not in use.
• Before storing the headphones for more than a few months, make sure the battery
is fully charged.
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CARE AND MAINTENANCE
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CLEAN THE HEADPHONES
The headphones may require periodic cleaning.
• Wipe the outside surfaces with a soft, dry cloth.
• Do NOT allow moisture to get inside the earcups or the 2.5 mm jack.
REPLACEMENT PARTS AND ACCESSORIES
Replacement parts and accessories can be ordered through Bose customer service.
Visit: worldwide.Bose.com/Support/HP700
LIMITED WARRANTY
The headphones are covered by a limited warranty. Visit our website at
global.Bose.com/warranty for details of the limited warranty.
To register your product, visit global.Bose.com/register for instructions.
Failure to register will not aect your limited warranty rights.
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CARE AND MAINTENANCE
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SERIAL NUMBER LOCATIONS
The serial number is located:
• On the carton outer label.
• In the Bose Music app, under Technical Info.
• In the right earcup, underneath the scrim (cloth insert).
View the serial number on the headphones (not recommended)
On the right earcup, gently grip the scrim at the top-right edge and lift it slightly to
reveal the label.
CAUTION: Be careful not to press down on or remove any other components inside
the earcup as this could damage the headphones.
S/N: 0110010001AE
S/N: 0110010001AE
Scrim
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TROUBLESHOOTING
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TRY THESE SOLUTIONS FIRST
If you experience problems with the headphones, try these solutions first:
• Power on the headphones (see page 14).
• Check the state of the status lights (see page 35).
• Make sure your mobile device supports Bluetooth connections (see page 37).
• Download the Bose Music app and run available software updates.
• Move your device closer to the headphones and away from any interference
or obstructions.
• Charge the battery (see page 33).
• Increase the volume on the headphones, mobile device, and music app.
• Connect another mobile device (see page 37).
OTHER SOLUTIONS
If you could not resolve your issue, see the table below to identify symptoms and
solutions to common problems. If you are unable to resolve your issue, contact
Bose customer service.
Visit: worldwide.Bose.com/Support/HP700
PROBLEM WHAT TO DO
On your device:
• Turn the Bluetooth feature o and then on.
• Delete the headphones from the Bluetooth list on
Headphones don’t connect with
Bluetooth device
Headphones don’t respond
during setup
Bose Music app doesn’t work on
mobile device
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your device. Connect again (see page 37).
Visit: worldwide.Bose.com/Support/HP700 to see
how-to videos.
Clear the headphone device list (see page 39).
Connect again.
Make sure you are using the Bose Music app
for setup.
Make sure your mobile device is compatible with
the Bose Music app and meets minimum system
requirements.
• Compatibility information:
Visit: worldwide.Bose.com/Support/HP700
• System requirements:
Refer to the app store on your mobile device.
Uninstall the Bose Music app on your mobile device,
then reinstall the app (see page 11).
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PROBLEM WHAT TO DO
Press Play on your mobile device to make sure audio
is playing.
Play audio from a dierent application or
music service.
No sound
No sound (wired connection)
Poor sound quality
Restart your device.
If two devices are connected, pause the first device
and play the other mobile device.
If two devices are connected, move the devices within
range of the headphones (30 ft. or 9 m).
Secure both ends of the audio cable.
Press play on your mobile device to make sure audio
is playing.
Play audio from a dierent application or
music service.
Restart your device.
If in a windy environment, adjust the noise cancelling
level (see page 29).
Play audio from a dierent application or
music service.
Disconnect the second device.
Turn o any audio enhancement features on the
device or music app.
On your device:
• Turn the Bluetooth feature o and then on.
• Delete the headphones from the Bluetooth list on
your device. Connect again (see page 37).
Make sure the USB cable is correctly aligned with the
port on the headphones.
Headphones don’t charge
Can’t adjust noise cancelling Power o and on the headphones (see page 14).
Microphone isn’t picking up sound
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Secure both ends of the USB cable.
If the headphones have been exposed to high or low
temperatures, let the headphones return to room
temperature and then try charging again.
Make sure the microphone openings on the front
edge of the headphones are not blocked.
Try another phone call.
Try another compatible device.
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PROBLEM WHAT TO DO
Loud environment for phone calls
Device doesn’t respond to
touch control
Voice prompt language unavailable
Alexa doesn’t respond
Your Google Assistant
doesn’t respond
Use the Bose Music app to adjust Self Voice. You can
access this option from the Settings menu.
For multi-tap functions, vary the tap pressure.
To customize or disable voice prompts, use the
Bose Music app. You can access this option from the
Settings menu.
Make sure Alexa has been set up using the Bose
Music app (see page 22).
Connect your mobile device to Wi-Fi.
Make sure you’re in a country where Alexa
is available.
Make sure the wake word is enabled
(see page 27).
Make sure you are using the most up-to-date version
of the Amazon Alexa app.
Make sure your mobile device is compatible.
For additional support, visit:
https://www.amazon.com/usealexa
Make sure your Google Assistant has been set up
using the Bose Music app (see page 22).
Connect your mobile device to Wi-Fi.
Make sure you’re in a country where Google Assistant
is available.
Make sure the wake word is enabled
(see page 27).
Make sure you are using the most up-to-date version
of the Google Assistant app.
Make sure your mobile device is compatible.
Visit: https://support.google.com/headphones
For additional support, visit:
https://support.google.com/headphones
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©2019 Bose Corporation, 100 Mountain Road, Framingham, MA 01701-9168 USA AM827452-0010 Rev. 00
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