Bose 423352 User Manual

NOISE CANCELLING

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HEADPHONES 700

IMPORTANT SAFETY INSTRUCTIONS

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Please read and keep all safety and use instructions.

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Only use attachments/accessories specified by the manufacturer.

8. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNINGS/CAUTIONS

• Do NOT use the headphones at a high volume for any extended period.
– To avoid hearing damage, use your headphones at a comfortable, moderate volume level.

– Turn the volume down on your device before placing the headphones on your ears, then turn the volume up

gradually until you reach a comfortable listening level.

• Do NOT use your headphones while driving for phone calls or any other purpose.

• Do NOT use the headphones with noise canceling on at any time the inability to hear surrounding sounds may

present a danger to yourself or others, e.g., while riding a bicycle or walking in or near trac, a construction site or
railroad, etc., and follow applicable laws regarding headphone use.

– Remove the headphones, or use the headphones with noise cancelling o and adjust your volume, to ensure you

can hear surrounding sounds, including alarms and warning signals.

– Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the

headphones.

• Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones o and

contact Bose customer service.

• Remove headphones immediately if you experience a warming sensation or loss of audio.

• Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in injury or

property damage due to overheating.

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IMPORTANT SAFETY INSTRUCTIONS

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• Do NOT use the headphones as aviation communication headsets except in case of emergency.
– No incoming audio will be heard with a discharged or improperly installed battery. This could result in the

potential of missed communications while piloting an aircraft.

– Extremely loud ambient noise levels common to many propeller-driven aircraft may impair your ability to receive

incoming audio communications, particularly during takeo and climb out.

– The headphones are not engineered for noise conditions, altitude, temperature or other environmental conditions

common in non-commercial aircraft, resulting in possible interference to critical communications.

Contains small parts which may be a choking hazard. Not suitable for children under age 3.

This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device.

• To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture.

• Do NOT expose this product to dripping or splashing, and do not place objects filled with liquids, such as vases, on

or near the product.

• Do NOT make unauthorized alterations to this product.

• Use this product only with an agency-approved power supply that meets local regulatory requirements

(e.g., UL, CSA, VDE, CCC).

• Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).

• Do NOT wear the headphones while charging.

• The headphones do not play audio while charging.

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REGULATORY INFORMATION

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NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate
this equipment.

This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.

This device complies with FCC and Industry Canada radiation exposure limits set forth for general population.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

CAN ICES-3 (B)/NMB-3(B)

Bose Corporation hereby declares that this product is in compliance with the essential requirements and
other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements.
The complete declaration of conformity can be found at: www.Bose.com/compliance

For Europe:
Frequency band of operation 2400 to 2483.5 MHz:

Bluetooth: Maximum transmit power less than 20 dBm EIRP.
Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP.

This symbol means the product must not be discarded as household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources,
human health and the environment. For more information on disposal and recycling of this product, contact
your local municipality, disposal service, or the shop where you bought this product.

Management Regulation for Low-power Radio-frequency Devices

Article XII

According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by
the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter
original characteristic as well as performance to an approved low power radio-frequency devices.

Article XIV

The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If
found, the user shall cease operating immediately until no interference is achieved. The said legal communications
means radio communications operated in compliance with the Telecommunications Act.

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REGULATORY INFORMATION

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DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or
other qualified professional for removal.

Please dispose of used batteries properly, following local regulations. Do not incinerate.

Removal of the rechargeable lithium-ion battery in this product should be conducted only by a qualified
professional. Please contact your local Bose retailer or see products.bose.com/static/compliance/index.html

Names and Contents of Toxic or Hazardous Substances or Elements

Toxic or Hazardous Substances and Elements

Lead

Part Name

PCBs X O O O O O
Metal Parts X O O O O O
Plastic Parts O O O O O O
Speakers X O O O O O
Cables X O O O O O
This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this

part is below the limit requirement of GB/T 26572.

X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials

used for this part is above the limit requirement of GB/T 26572.

(Pb)

Mercury

(Hg)

Cadmium

(Cd)

Hexavalent

(CR(VI))

Polybrominated

Biphenyl

(PBB)

Polybrominated

diphenylether

(PBDE)

Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “9” is 2009 or 2019.
China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plan 9, No. 353 North Riying Road, China

(Shanghai) Pilot Free Trade Zone

EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan

Phone Number: [phone]
Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000

México, D.F. Phone Number: [phone]

Charging temperature range: 32° F to 113° F (0° C to 45° C)
Discharging temperature range: -4° F to 140° F (-20° C to 60° C)

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LEGAL INFORMATION

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Amazon, Alexa, Amazon Music and all related logos are trademarks of Amazon, Inc. or its aliates.
Apple, the Apple logo, iPad, iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.

The trademark “iPhone” is used in Japan with a license from Aiphone K.K. App Store is a service mark of Apple Inc.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple

product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such
marks by Bose Corporation is under license.

Google, Google Maps, Google Play, Google Play Music, the Google Play logo and other related marks are trademarks
of Google LLC.

This product contains the iHeartRadio service. iHeartRadio is a registered trademark of iHeartMedia, Inc.
This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology

outside of this product is prohibited without a license from Microsoft.
This product incorporates Spotify software which is subject to 3rd party licenses found here:

www.spotify.com/connect/third-party-licenses
Spotify is a registered trademark of Spotify AB.
Wi-Fi is a registered trademark of Wi-Fi Alliance®.
Bose, Bose Music, the Bose Music logo, and Bose Noise Cancelling Headphones are trademarks of Bose Corporation.
Bose Corporation Headquarters: 1-877-230-5639
©2019 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without

prior written permission.

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CONTENTS

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WHAT’S IN THE BOX

Contents ............................................................................................................................. 10

BOSE MUSIC APP SETUP

Download the Bose Music app .................................................................................. 11

Add the headphones to an existing account ....................................................... 11

HOW TO WEAR

Adjust the headphones ................................................................................................ 12

Button orientation .......................................................................................................... 13

POWER

Power on/o ..................................................................................................................... 14

Auto-o .............................................................................................................................. 14

TOUCH CONTROL

Touch surface area ......................................................................................................... 15

Media playback and volume functions ................................................................... 15

Play/Pause ................................................................................................................. 15

Skip forward ............................................................................................................. 16

Skip backward .......................................................................................................... 16

Change the volume ................................................................................................ 17

Call functions .................................................................................................................... 18

Answer/End a call ................................................................................................... 18

Decline an incoming call ...................................................................................... 18

Mute a call.................................................................................................................. 19

Call notifications ..................................................................................................... 19

Customize touch control .............................................................................................. 20

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CONTENTS

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VOICE ASSISTANT

Voice Assistant options ................................................................................................ 21

Ways to access ........................................................................................................ 21

Set up your Voice Assistant ........................................................................................ 22

Access Amazon Alexa ................................................................................................... 23

Use your voice ......................................................................................................... 23

Use the Voice Assistant button ......................................................................... 24

Access your Google Assistant ................................................................................... 25

Use your voice ......................................................................................................... 25

Use the Voice Assistant button ......................................................................... 26

Disable the wake word for Amazon Alexa or Google Assistant ................... 27

Access mobile device voice control ........................................................................ 28

NOISE CANCELLATION

Adjust noise cancelling levels .................................................................................... 29

Noise cancelling levels .......................................................................................... 29

Cycle through default noise cancelling levels ............................................. 30

Conversation mode ........................................................................................................ 31

Turn on conversation mode ................................................................................ 31

Turn o conversation mode ............................................................................... 31

Noise cancellation while on a call ............................................................................. 32

Use noise cancellation only......................................................................................... 32

BATTERY

Charge the headphones ............................................................................................... 33

Charging time........................................................................................................... 34

HEADPHONE STATUS

Hear the battery level .................................................................................................... 34

Bluetooth® light ................................................................................................................ 35

Battery light ...................................................................................................................... 36

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CONTENTS

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BLUETOOTH CONNECTIONS

Connect using the Bluetooth menu on your mobile device .......................... 37

Disconnect a mobile device ........................................................................................ 38

Reconnect a mobile device ......................................................................................... 38

Connect an additional mobile device ..................................................................... 39

Switch between two connected mobile devices ................................................ 39

Clear the headphone device list................................................................................ 39

WIRED CONNECTIONS

Connect the audio cable .............................................................................................. 40

CARE AND MAINTENANCE

Store the headphones ................................................................................................... 41

Clean the headphones .................................................................................................. 43

Replacement parts and accessories ........................................................................ 43

Limited warranty ............................................................................................................. 43

Serial number locations ................................................................................................ 44

TROUBLESHOOTING

Try these solutions first ................................................................................................ 45

Other solutions ................................................................................................................ 45

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WHAT’S IN THE BOX

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CONTENTS

Confirm that the following parts are included:

Bose Noise Cancelling Headphones 700 Carry case

USB cable Audio cable

NOTE: If any part of the product is damaged, do not use it. Contact your authorized

Bose dealer or Bose customer service.

Visit: worldwide.Bose.com/Support/HP700

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BOSE MUSIC APP SETUP

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The Bose Music app lets you set up and control the headphones from any mobile
device such as a smartphone or tablet. Using the app, you can configure Amazon
Alexa or your Google Assistant, choose your voice prompt language, adjust noise
cancelling levels, and manage headphone settings.

NOTE: If you have already created a Bose account in the app for another Bose

product, see “Add the headphones to an existing account.”

DOWNLOAD THE BOSE MUSIC APP

1. On your mobile device, download the Bose Music app.

2. Follow the app instructions.

NOTE: For support information related to the Bose Music app, visit:

worldwide.Bose.com/Support/HP700

ADD THE HEADPHONES TO AN EXISTING ACCOUNT

1. In the Bose Music app, from the My Bose screen, tap H.

NOTE: To return to the My Bose screen, tap Z in the top-left corner of the screen.

2. Follow the app instructions.

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HOW TO WEAR

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ADJUST THE HEADPHONES

Before placing the headphones on your head, adjust the position of the earcups on
the headband to ensure proper fit.

1. With the outer earcup facing toward you, firmly grip the side of the headband.

2. With your other hand, grip the earcup. Move the earcup up or down to adjust

the position.

3. Repeat steps 1-3 for the other earcup.

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HOW TO WEAR

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BUTTON ORIENTATION

The inner scrims (cloth covers) of the headphone earcups are marked with an L (left
earcup) and R (right earcup). There are two buttons on the right earcup and one on
the left earcup.

Match the right earcup with your right ear and the left earcup with your left ear.
Place the headphones on your head with the buttons facing behind you. Once the
headphones are on your head, use your thumbs to press the buttons.

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POWER

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POWER ON/OFF

Press and release the Power/Bluetooth button.

After powering on the headphones, you hear a voice prompt, and the status lights
glow (see page 35).

AUTO-OFF

Auto-o conserves the headphone battery. The headphones switch o when audio
has stopped and you have not pressed any buttons or tapped the touch surface.

To wake the headphones, press the Power/Bluetooth button or use the
Bose Music app.

NOTE: To customize or disable auto-o, use the Bose Music app. You can access this

option from the Settings menu.

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TOUCH CONTROL

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Use touch control by swiping or tapping the touch surface of the headphones. With
touch control, you can play or pause audio, skip forward or backwards, change the
volume, and perform basic call functions.

TOUCH SURFACE AREA

The touch surface is located on the front of the right earcup.

Touch surface

MEDIA PLAYBACK AND VOLUME FUNCTIONS

Play/Pause

Double-tap to play or pause audio.

2x

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