Technical information ......................................................................................... 32
English - 3
Safety Information
Please read this guide
Please read this owner’s guide carefully and save it for future reference.
The lightning ash with arrowhead symbol within an equilateral triangle alerts the user to the presence of
uninsulated, dangerous voltage within the system enclosure that may be of sufcient magnitude to
constitute a risk of electric shock.
The exclamation point within an equilateral triangle, as marked on the system, is intended to alert the user
to the presence of important operating and maintenance instructions in this owner’s guide.
WARNINGS:
• To reduce the risk of re or electrical shock, do not expose the product to rain or moisture.
• Do not expose this apparatus to dripping or splashing, and do not place objects lled with liquids, such
as vases, on or near the apparatus. As with any electronic products, use care not to spill liquids into any
part of the system. Liquids can cause a failure and/or a re hazard.
• Solo 10 remote: Keep new and used batteries away from children. Do not ingest battery, chemical
burn hazard. The remote control supplied with this product contains a coin/button cell battery. If the coin/
button cell battery is swallowed it can cause severe internal burns in just two hours and can lead to
death. If the battery compartment does not close securely, stop using the product and keep it away from
children. If you think the battery may have been swallowed or placed inside any part of the body, seek
immediate medical attention. The coin/button cell battery may explode or cause a re or chemical burn if
incorrectly replaced or mishandled. Do not recharge, disassemble, heat above 212°F (100°C) or
incinerate. Replace only with an agency approved (ex. UL) CR2032 or DL2032 3-volt lithium battery.
Dispose of used batteries promptly.
• Solo 15 remote: Do not dismantle, open or shred battery pack or cells. Do not expose batteries or
a battery pack to heat or re. Avoid storage in direct sunlight. Do not short-circuit battery. Do not store
batteries carelessly in a box or drawer where they may short-circuit each other or be short-circuited by
other metal objects. Do not remove a battery from its original packaging until required for use. Do not
subject batteries to mechanical shock. In the event of a battery leaking, do not allow the liquid to come
in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts
of water and seek medical advice. Observe the plus (+) and minus (-) marks on the battery and equipment and ensure correct use. Do not use any battery pack or cell which is not designed for use with the
product. Keep batteries out of the reach of children. Seek medical advice immediately if a battery has
been swallowed. Always purchase the correct battery for the equipment. Keep batteries clean and dry.
Wipe the battery terminals with a clean dry cloth if they become dirty. Use the battery only in the application for which it was intended. When possible, remove the battery from the equipment when not in use.
Replace only with AA (IEC LR06) alkaline batteries.
• Do not place any naked ame sources, such as lighted candles, on or near the apparatus.
• Never place the equipment in an unstable location. The equipment may fall, causing serious personal
injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions
such as:
- Using cabinets or stands recommended by the manufacturer of the equipment.
- Only using furniture that can safely support the equipment.
- Ensuring the equipment is not overhanging the edge of the supporting furniture.
- Not placing the equipment on tall furniture (for example, cupboards or bookcases) without anchoring
both the furniture and the equipment to a suitable support.
- Not standing the equipment on cloth or other materials placed between the equipment and supporting
furniture.
- Educating children about the dangers of climbing on furniture to reach the equipment or its controls.
• If you doubt your ability to safely mount your television or set up this product, contact a professional
installer for help.
• Do not allow children to push, pull, or climb on an A/V monitor. This may cause it to tip over, possibly
resulting in personal injury or death. For added safety and stability, be sure to secure the monitor using
a suitable anti-tip device.
4 - English
Safety Information
WARNING: This product contains magnetic material. Please contact your physician if you have any
questions on whether this might affect the operation of your implantable medical device.
WARNING: Contains small parts which may be a choking hazard. Not suitable for children under age 3.
CAUTION: Do not make unauthorized alterations to the product; doing so may compromise safety,
regulatory compliance, system performance, and may void the warranty.
Notes:
• Where the mains plug or appliance coupler is used as the disconnect device, such disconnect device shall
remain readily operable.
• This product must be used indoors. It is neither designed nor tested for use outdoors, in recreation vehicles, or
on boats.
• The product label is located on the bottom or the back of the product.
Please dispose of used batteries properly, following any local regulations.
Do not incinerate.
This product conforms to all applicable EU Directive requirements. The complete Declaration of
Conformity can be found at www.Bose.com/compliance.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
ampliers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.
10. Only use attachments/accessories specied by the manufacturer.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. Refer all servicing to qualied personnel. Servicing is required when the apparatus has been damaged in
a way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into
the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
This symbol means the product must not be discarded as household waste, and should be delivered to
an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural
resources, human health and the environment. For more information on disposal and recycling of this
product, contact your local municipality, disposal service, or the shop where you bought this product.
English - 5
Safety Information
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, you are encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a different circuit than the one to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modications not expressly approved by Bose Corporation could void the user’s authority to operate
this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3 (B) / NMB-3 (B)
Names and Contents of Toxic or Hazardous Substances or Elements
Toxic or Hazardous Substances and Elements
Lead
Part Name
PCBsXOOOOO
Metal partsXOOOOO
Plastic partsOOOOOO
SpeakersXOOOOO
CablesXOOOOO
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit
requirement in SJ/T 11363-2006.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is
above the limit requirement in SJ/T 11363-2006.
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
(CR(VI))
Polybrominated
Biphenyl (PBB)
Polybrominated
diphenylether (PBDE)
Please complete and retain for your records
The serial and model number can be found on the bottom panel.
Serial number: _________________________________________________________________
Model number: _________________________________________________________________
Purchase date: _________________________________________________________________
We suggest you keep your receipt with this owner’s guide.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are
registered trademarks of Dolby Laboratories.
is a trademark owned by Blu-ray Disc Association (BDA).
Introduction
ank you…
Thank you for choosing the Bose® Solo 15/10 TV sound system for your home.
This stylish, unobtrusive speaker system is designed to fit under most 46" TVs and
many 50" TVs. It delivers superb acoustic performance that will greatly enhance
your TV viewing experience.
Unpacking
Carefully unpack the carton and confirm that you have all the parts shown here:
OR
Solo 15/10 TV sound systemSolo 10 remote
Power cord
(The appropriate
power cord for your
region is included)
If any part of the product appears to be damaged, do not attempt to use it.
Contact your authorized Bose dealer immediately or call Bose Customer Service.
Refer to the contact list enclosed in the carton for contact information.
Be sure to save the carton and packing materials. They provide the safest means
for transporting or storing the product.
Optical digital
audio cable
Solo 15
universal remote
Coaxial digital
audio cable
(Included in
Europe only)
Analog stereo
audio cable
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System Setup
Step 1: Placing the system
1. Move your TV aside and turn it so you can see the Audio Out panel.
2. Place the Solo system where you had your TV.
TV Audio OUT panel
Placement guidelines:
• The Bose® Solo 15/10 system is designed to fit under TVs that weigh no more than
75 lbs (34 kg) and have bases no wider than 24" (61 cm), and no deeper than 12.25"
(31 cm).
• The base of your TV should be centered on the top of the system and must not
hang over any of its edges.
• If the TV base is too large to fit on top of the system, place the sound system in
another location such as on an open shelf under the TV, but keep it close to your
TV so the audio cable will reach. You can also mount your TV on the wall above
the system.
• If placing the sound system in a cabinet or on a shelf, position the front of the
system as close as possible to the front edge of the shelf for optimum audio
performance.
Cautions:
• DO NOT place a CRT type TV on this system. It is not designed for use with this
type of TV.
• Allowing the base of your TV to hang over any edge of this speaker system increases the risk of the TV tipping, which may result in injury.
• If placing the sound system backed up to a wall, make sure there is a space of at
least 1" (2.5 cm) between the wall and the rear of the system.
• With any placement of this product, make sure the ventilation openings on the rear
panel are not blocked.
• If your TV comes with an anti-tip device, install it according to the manufacturer’s
instructions and adjust the tether as instructed after placing the TV on top of the
system. Installing an anti-tip device is recommended when using a TV with this
product. If your TV did not come with an anti-tip device, you can get one from
most retail TV suppliers.
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System Setup
Step 2: Choosing the type of audio cable
to use
1. On the back of your TV, locate the Audio Out connector panel and note which
type of audio output connectors your TV has.
Analog stereo
audio
Use this connection
if no optical or
coaxial digital audio
outputs are available.
2. Choose the appropriate audio cable for your TV.
Note: Your Solo system may come with several types of audio cables. Only one
audio connection is needed. Choose one cable and set the others aside.
Note: The optical or coaxial cable will provide the best audio performance.
Use the analog cable only if your TV does not have an optical output or a
coaxial output.
Tip:If your TV does not have any audio outputs, you can use the audio outputs
on another device. See “Using alternate connections” on page 17 for other
ways to connect the Solo TV sound system.
Optical digital
audio
Use either of these connections for best
audio performance.
Coaxial digital
audio
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System Setup
Step 3: Connecting the selected audio cable
to your TV
1. On the back of your TV, locate the Audio OUT connector panel.
2. Plug one end of the selected audio cable into the correct Audio OUT
connector.
Caution: If using the optical cable, make sure you remove the protective cap and
hold the plug in the correct orientation for the Audio OUT connector on
your TV.
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System Setup
Step 4: Connecting the audio cable to the Solo
system
Plug the other end of the selected audio cable into the corresponding connector on
the Solo system.
Note: If using the optical cable, please read the Important Instructions on
page 12.
Remove caps
Audio OUT
TV
Audio IN Solo system
Note: Only one audio connection is needed.
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System Setup
Important instructions for optical cable connections
1. Remove the protective cap from both ends of the optical cable.
Bose logo
Remove caps
2. Hold the optical cable plug with the Bose logo facing up, as shown.
3. Align the plug with the Optical connector on the Solo system and insert the plug
carefully.
Note: The Optical connector on the Solo system has a hinged door that swings out
of the way when you insert the plug.
Hinged door
Caution: Inserting the plug in the wrong orientation can damage the plug and/or
4. Firmly push the plug into the connector until you hear or feel a click.
12 - English
the connector.
Test to be sure the plug cannot easily slip out of the connector.
System Setup
Step 5: Connecting the Solo system to power
1. Plug one end of the power cord into the Power connector.
2. Plug the other end into a live AC power (mains) outlet.
A few moments after applying power, the system emits two tones indicating that
it is ready to use.
Power connector
Tip:Bose recommends using a safety agency-approved surge protector on all
electronic equipment. Voltage variations and spikes can damage electronic
components in any system.
English - 13
System Setup
Step 6: Placing your TV on the Solo system
Place your TV on the Solo system, making sure the TV stand is centered on the
top of the system. Refer to “Placement guidelines:” on page 8.
Caution: Be sure to center the base of your TV on the top of this product.
Cautions:
• DO NOT place a CRT type TV on this system. It is not designed for use with
this type of TV.
• Allowing the base of your TV to hang over any edge of this speaker system
increases the risk of the TV tipping, which may result in injury.
• If placing the sound system backed up to a wall, make sure there is a space of at
least 1" (2.5 cm) between the wall and the rear of the system.
• If your TV comes with an anti-tip device, install it according to the manufacturer’s
instructions and adjust the tether as instructed after placing the TV on top of the
system. Installing an anti-tip device is recommended when using a TV with this
product. If your TV did not come with an anti-tip device, you can get one from
most retail TV suppliers.
14 - English
System Setup
Step 7: Turning off your TV speakers
To enjoy the full benefit of hearing TV audio through the Solo TV sound system, the
internal speakers in your TV should be turned off.
Note: Check your TV owner’s guide for help using the TV menus.
1. Turn on your TV.
2. Go to the TV menu and select Audio, Sound, or Speaker Settings.
3. Look for the menu item that allows you to turn off the TV speakers. This menu
item may be called Speakers On/Off or something closely related.
4. If there is no setting for turning the TV speakers off, adjust the TV volume to its
lowest setting.
To confirm your TV speakers are turned off:
1. Press
2. Check that no sound is coming from your TV.
Tip: If you connected your TV to the Solo system using an optical digital cable,
you may need to make sure that your TV’s audio settings do not inhibit the
audio output signal.
•Look for a menu item in your TV’s Audio Settings that may affect digital
audio output. You may have to select the digital output you want to use.
•Look for any setting that selects the type of audio output, such as Stereo or
5.1 Channel Audio output. You may need to select such a setting in order to
enable the audio output.
(mute) on the Solo remote.
English - 15
System Setup
Step 8: Checking for sound
1. Power on your TV and cable/satellite box (if needed).
2. Press
Make sure the system status indicator is solid green.
3. Check if sound is coming from the Solo system.
If you do not hear sound from the Solo system see “Troubleshooting” on page
29.
Tip: At this time, you may consider setting your Solo system to automatically wake
from standby whenever it receives a sound signal. See “Using auto-wake” on
page 21.
on the Solo system remote.
System status
indicator
Step 9: Adjusting the bass
The bass control knob on the back of the system allows you to change the
bass level output of the system.
Turn the bass control knob right to increase the bass, left to decrease the bass.
Note: For optimal sound quality for dialog-only programming, such as news and talk
shows, see “Using dialog mode” on page 27 (Solo 15) and page 28 (Solo 10).
16 - English
System Setup
Using alternate connections
You may need to use an alternate connection:
• If your TV does not have any audio output connections or does not deliver the
audio to the Solo 15/10 system. See “Connecting a cable/satellite box to the system” or “Connecting a TV headphones output to the system” on pages 17-18.
• If you do not get sound from a DVD player that is connected to your TV.
See “Connecting multiple devices to the system” on page 19.
Connecting a cable/satellite box to the system
You can connect a cable/satellite box to the Solo 15/10 system. Only one cable is
needed.
Caution: If using an optical cable, refer to page 12 for important instructions.
1. On the back of your cable/satellite box, locate the Audio Out connector panel
and note which type of audio outputs your cable/satellite box has.
Remove caps
Audio OUT
Cable/satellite
box
Audio IN Solo 15/10 system
2. Choose the appropriate audio cable for your cable/satellite box.
3. Connect the audio cable from your cable/satellite box’s Audio Out connector
panel to the Solo system.
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System Setup
Connecting a TV headphones output to the system
If your TV only has a headphones connector, you need a dual RCA-to-3.5 mm stereo
cable (not provided) to connect to the Solo 15/10 system.
1. Insert the stereo plug into the TV headphones connector.
2. Insert the white plug into the L connector on the Solo system.
3. Insert the red plug into the R connector on the Solo system.
4. Ensure your TV speakers are on. Refer to your TV’s Owner’s Guide for more
information.
5. To ensure optimal volume control from your system, set your TV’s volume to
75 percent of maximum; then set the volume level of your system using the
remote control.
Audio OUT
TV headphones
or other variable
audio output
Dual RCA-to-3.5 mm
stereo cable
(not provided)
18 - English
Audio IN Solo 15/10 system
System Setup
Connecting multiple devices to the system
If you have a device such as a DVD player connected to your TV, you may discover
that your TV does not pass audio from the DVD player to the audio output on your
TV. The Solo system provides a solution to this problem. You can connect up to
three devices to the Solo system using a different type of audio cable for each.
For example, the figure below shows a cable/satellite box and a DVD player or game
system connected to the Solo system.
Note: This alternate connection scheme may not work with the equipment you have
in your home because some devices like cable/satellite boxes always remain
on. When multiple devices are connected to the Solo system, turn on only the
device you want to use and turn off the others.
Caution: If using an optical cable, refer to page 12 for important instructions.
Audio OUT
DVD player or game system
Audio IN Solo 15/10 system
Audio OUT
Cable/satellite box
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Operation
Getting system information
The system status indicator tells you when the system is on and provides you with a
system status during operation.
System status
indicator
System status:
Indicator activitySystem state
OffSystem off (standby)
Dim amberStandby, auto wake is enabled
Solid greenPower is on
Blinking green
or
Blinking amber
(if dialog mode is enabled)
Fast blinking green
or
Fast blinking amber
(if dialog mode is enabled)
Solid amberDialog mode is enabled
Solid redSystem error - call Bose Customer Service
System is muted
Volume is being adjusted
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Operation
Controlling the volume
On the remote:
•Press+ to increase the volume.
•Press– to decrease the volume.
•Press
Note: To confirm your TV speakers are turned off, see page 15.
to mute or unmute the audio.
Using auto-wake
When the Solo 15/10 system is powered on but not playing audio, the system
powers off after one hour.
To wake the system, press
You can set the Solo 15/10 system to automatically wake whenever a sound signal is
received.
To enable auto-wake:
1. Point the remote at the system.
2. Press and hold
The system emits three short ascending tones (going up) and the system status
indicator flashes amber.
To disable auto-wake:
1. Point the remote at the system.
2. Press and hold
The system emits three short descending tones (going down) and the system
status indicator flashes red.
on the remote.
on the remote for 5 seconds.
on the remote for 5 seconds.
Note: If your devices become out of sync, see “Resyncing your cable/satellite box
and TV” on page 23.
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Operation
Programming the Solo 15 universal remote
You can program the universal remote to control your TV, DVD, Blu-ray Disc™ player,
cable/satellite box, game system or DVR.
Note: Your device may not be compatible with universal remotes. See your
device’s owner’s guide for more information.
Programming your remote to control your TV
1. Power on your TV.
2. Locate the device code for your brand of TV.
Refer to the TV section in the
Universal Remote Device Codes
book (provided).
3. On the remote, press and
hold
buttons glow, then release.
Only
4. On the number keypad, enter the
code for your brand of TV.
Note: If all six buttons blink three times,
you entered an invalid code. Repeat steps 2 and 3.
5. Press + on the volume button.
6. Point the remote at your TV and
press
until all six source
glows.
.
The TV powers off.
7. Press EXIT to save your settings.
If your TV does not power off
Use the remote’s code scanner to find your TV’s device code.
1. Press + on the volume button to try another code.
Note: If all six buttons blink three times, you have cycled through all codes for your
device. To retry the previous code, press - on the volume button.
2. Press
3. Repeat steps 1 and 2 until your TV powers off.
4. Press EXIT to save your settings.
22 - English
.
Operation
Programming the remote to control other devices
Using the appropriate source button and device code, follow the same procedure in
“Programming your remote to control your TV” on page 22.
Customizing the power button
You can customize the power button on your remote to power on/off your
Solo 15 system, TV and cable/satellite box simultaneously.
1. Program your remote to control your TV and cable/satellite box (see page 22).
2. Press
Both buttons flash three times.
Resyncing your cable/satellite box and TV
After customizing the power button, your cable/satellite box and TV may become out
of sync and not power on/off simultaneously. Use the following steps to resync your
system.
1. Press the source button for the device that is out of sync.
2. Press
3. Press
Your devices power on or off simultaneously.
and simultaneously and hold for ten seconds.
to power on or off the source.
.
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Operation
Switching between sources
You can switch from one source to another by pressing the appropriate source
button on the remote. In addition to controlling the selected source, the remote
always controls the basic speaker functions (on/off, volume, mute) of your Solo 15
system.
Note: Before you begin, ensure you have correctly programmed your sources.
1. Press the button for the source you want to control.
The source button glows.
2. Press
The source powers on.
3. Press
You may need to press
On some TVs,
the correct TV input and close this menu.
System control buttons
In order to use system control buttons, you must program your remote.
(Refer to page 22.)
ButtonDescription
.
to select the correct input on your TV.
several times to select the TV input for the source.
displays a menu. Use your Solo 15 system remote to choose
Powers on/off your Solo 15 system; programmable to control
the power on your TV and cable/satellite box
Powers on/off a source
24 - English
Selects different sources for your TV connection
Controls your cable/satellite box (programmable)
Controls your Blu-ray or DVD player (programmable)
Controls your game console (programmable)
Controls your TV (programmable)
Controls secondary devices or other devices that may not fit
into the above categories (programmable)
Operation
Using playback controls
The functionality of the source playback buttons varies depending on the type and
brand of your device. Refer to your device’s owner’s guide for more information.
First press the correct source button for the source you want to use.
Button
Description
Change discs in a multidisc player
Change channel, DVD
chapter, or music CD track
Lists recorded DVR
programs
Enter and exit dialog mode
Mute or unmute the system
Previous channel, chapter,
track
Play
Pause
Stop
Scan (fast-forward or
rewind)
Skip (chapters)
Record
Select a channel, chapter or
track number
Press Enter to select
Power on/off
closed captioning
English - 25
Operation
Navigating on-screen menus and guides
The menu and program selection buttons will control only one source at a time.
First press the correct source button for the source you want to use.
Note: If some navigation functions are not working for a particular source, try
programming a different device code into the remote.
ButtonDescription
Skip pages in an onscreen
program guide
Displays the menu of the
selected source
Displays an electronic program guide when available
Provides more information
for a TV show
26 - English
Exits onscreen menus and
program guides
Displays the Internet TV
home page
Change TV’s aspect ratio
Teletext mode (Europe)
Performs specific functions
unique to your
cable/satellite box
Operation
Using a third-party remote
A third-party remote, such as your cable/satellite box remote, can be programmed to
control your Solo system.
Referring to the owner’s guide for your cable/satellite box remote, follow the instructions for programming the remote to control a TV. When it is time to enter a device
code, the owner’s guide for the cable/satellite remote should tell you what to enter
for a Bose system.
Once programmed, the third-party remote should control basic functions such as
power on/off and volume.
Using dialog mode
Dialog mode provides optimal sound quality for dialog-only programming, such as
news and talk shows, by automatically adjusting the system’s sound settings.
To enter dialog mode:
1. Point the remote at the system.
2. Press
The system status indicator blinks amber three times and then remains amber.
To exit dialog mode:
1. Point the remote at the system.
2. Press
The system status indicator blinks green three times and then remains green.
.
.
English - 27
Operation
Using the Solo 10 remote
The Solo 10 TV sound system is easily operated using the small remote. Just aim the
remote at the front of the system and press the buttons.
Turns the sound system on or off
Press and hold to enable/disable auto-wake.
Raises (+) the system volume
Lowers (–) the system volume
Mutes or unmutes the system sound
Press and hold to enter dialog mode
Optional universal remote
A universal remote control is available from Bose that can operate this system and
be programmed to control your TV and other components connected to it. Contact
Bose Corporation or your local dealer for more information. See the contact list
included in the carton.
Using a third-party remote
A third-party remote, such as your cable/satellite box remote, can be programmed to
control your Solo system.
Referring to the owner’s guide for your cable/satellite box remote, follow the instructions for programming the remote to control a TV. When it is time to enter a device
code, the owner’s guide for the cable/satellite remote should tell you what to enter
for a Bose system.
Once programmed, the third-party remote should control basic functions such as
power on/off and volume.
Using dialog mode
Dialog mode provides optimal sound quality for dialog-only programming, such as
news and talk shows, by automatically adjusting the system’s sound settings.
To enter dialog mode:
1. Point the remote at the system.
2. Press and hold
The system status indicator blinks amber three times and then remains amber.
To exit dialog mode:
1. Point the remote at the system.
2. Press and hold
The system status indicator blinks green three times and then remains green.
28 - English
.
.
Care and Maintenance
Troubleshooting
ProblemWhat to do
TV base is too
large to place on
the system
No power• Make sure the power cord is securely connected on both ends.
No sound• Make sure the Solo system is not muted.
• Place the sound system in another location such as on an open shelf
under the TV.
• If possible, mount your TV on the wall above the sound system.
• Make sure the power cord is plugged into a live AC (mains) outlet. If
the outlet is controlled by a switch, make sure the switch is in the ON
position or test the outlet using a lamp.
• Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.
• Increase the volume.
• Turn off all devices connected to the Solo system except the one you
want to hear.
• Make sure the audio cable is plugged into a connector on your TV
labelled Audio Output or Audio OUT, not Audio Input or
Audio IN.
• Make sure all cable connections are correct and secure on the Solo
system, TV, and other connected sources. If using an optical cable,
refer to page 12 for important instructions.
• Check that the correct TV input is selected.
• Check that your TV’s audio output is enabled. See your TV owner’s
guide for information.
• If the sound system is connected to a TV output labelled
VARIABLE (VAR), make sure the TV internal speakers are turned off,
the TV volume is turned up, and the TV is not muted.
• You may need to use an alternate connection. Refer to page 17.
• If connecting through a TV headphones output, increase your TV
volume to the maximum limit.
• If connecting to two devices, ensure that you are not using an optical
cable and coaxial cable.
• Unplug the system’s power cord from the AC (mains) outlet for one
minute.
• Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.
English - 29
Care and Maintenance
ProblemWhat to do
Remote control
is inconsistent or
does not work
Sound is
distorted
Sound is coming
from the TV
System status
indicator is red
• Check the batteries to see if they are installed properly or if they
need to be replaced. Refer to “Replacing the remote batteries” on
page 31.
• Point the remote control at the sound system when you press a
button.
• Check that the system status indicator on the sound system flashes
when you press the remote volume or mute button.
• For the Solo 15 system remote
- Point the remote control at the device you want to control.
- Check that the remote button for the selected source flashes
when you press the volume button.
- There may be more than one device code for your brand of
device. Refer to “Programming your remote to control your TV”
on page 22.
• Unplug the system’s power cord from the AC (mains) outlet for one
minute.
• Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.
• Make sure cable connections are secure on the sound system and
TV.
• If the sound system is connected to a TV output labelled
VARIABLE (VAR), reduce the TV volume.
• Bypass the TV and connect directly to the source using one of the
Alternate setup methods. Refer to page 17.
• Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.
• Turn off your TV’s internal speakers.
• Adjust the TV volume.
• System error. Call Bose Customer Service.
30 - English
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