en Instruction Manual and Installation Instructions
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.boschhome.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
2
en
Contents
enInstruction Manual and Installation Instructions
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with cold mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Intended use en
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
5
en Safety instructions
( Safety instructions
Safety instructions
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
6
Safety instructions en
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
Installation
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this may lead to a
dangerous situation. Make sure
that:
■ The mains voltage on your
power socket matches the
rated voltage specified on
the appliance (identification
plate). The connected loads
and the required fuse
protection are specified on
the identification plate.
■ The appliance is only
connected to a source of
alternating current via a
nationally recognized and
grounded outlet that has
been correctly installed.
■ The mains plug and the
grounded socket match and
the earthing system has
been correctly installed.
■ The cross section of the
cable is sufficiently large
enough.
■ The mains plug is accessible
at all times.
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
7
en Safety instructions
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
:Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
:Warning
Risk of injury/material
damage/damage to the
appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
8
Safety instructions en
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
9
en Safety instructions
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
10
Safety instructions en
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs. ~ Page 32
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
Cleaning/Maintenance
:Warning
Danger of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer
or steam cleaner to clean your
appliance.
11
en Safety instructions
:Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
12
Environmental protection en
7 Environmental
protection
Environmental protection
Packaging/used appliance
)
Tips on economical use
■ Always fill the appliance with the
■ Wash normally soiled laundry
■ Save energy and detergent when
■ Using the intelligent dosing system
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances
(waste electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
maximum amount of laundry for the
relevant programme.
Overview of programmes
~ Page 32
without a prewash.
washing lightly and normally soiled
laundry. ~ Page 31
(i-DOS) to dose your detergent helps
you to save detergent and use less
water.
■ Information on energy and water
consumption: ~ Page 28
The displays provide information
about the relative level of energy and
water consumption in the selected
programmes.
The more indicator lights light up,
the higher the programme's
consumption.
This enables you to compare the
consumption levels of the different
programmes when choosing your
programme settings and decide on
an energy- and water-saving
programme setting.
■ Energy-saving mode: The display
panel lighting goes out after a few
minutes and the A button flashes.
Press any button to activate the
lighting.
Energy-saving mode is not activated
if a programme is running.
■ Automatic switch off: If the
appliance is not operated for a
prolonged period, it may
automatically switch off before the
programme starts and when the
programme has ended to save
energy. Press the main switch again
to switch on the appliance.
Switching the ~ Page 54 function
on/off
■ If the laundry is subsequently dried
in a tumble dryer, select the spin
speed according to the tumble dryer
manufacturer's instructions.
■ The selectable temperatures apply
to the care labels on the textiles. The
temperatures in the machine may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.
13
en Positioning and connecting
5 Positioning and
connecting
Positioning and connecting
Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged
machine. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
customer services. ~ Page 64
#
+
3
( Mains cable
0 Bag:
■ Installation and operating
instructions
■ Customer services location
directory*
■ Warranty*
■ Cover caps for openings after
the transport braces have
been removed
■ Adaptor with sealing washer
from 21 mm = ½" to
26.4 mm = ¾" *
8 Water supply hose on Aqua-Stop
models
@ Water drain hose
H Elbow for securing the water
drain hose*
P Water supply hose on standard/
Aqua-Secure models
*depending on the model
In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.
Useful tools
■ Spirit level for aligning
■ Spanner with:
– WAF13 for loosening the
transport braces, and
– WAF17 for aligning the appliance
feet
14
Positioning and connecting en
Safety instructions
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine.
■ When the washing machine is lifted
by its protruding parts (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The washing machine be stable
so that it does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 9756,
Z 7080X0
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
Removing the transport locks
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the drum, for example,
may become damaged when the
machine is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Note: Keep the screws and sleeves in
a safe place.
1. Take the hoses out of the holders.
2. Unscrew and remove all four
transportation securing bolts with a
wrench (WAF 13).
Remove the sleeves. Remove the
mains cable from the holders.
3. Insert the covers. Lock the covers
firmly in place by applying pressure
to the snap-in hooks.
16
Hose and cable lengths
■ Left-hand connection
aFP
aFP
Positioning and connecting en
PD[FP
aFP
■ Right-hand connection
aFP
aFP
aFP
Tip: The following are available from
specialist dealers/customer services:
■ Extension for Aqua-Stop and cold
water supply hose (approx. 2.50 m);
order no. WM Z2380, WZ 10130,
CZ 11350, Z 7070X0
■ A longer supply hose
(approx. 2.20 m) for standard
models; individual component
number for customer services:
00353925
PD[FP
17
en Positioning and connecting
Water inlet
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Do not immerse the Aqua-Stop safety
valve in water (it contains an electric
valve).
Notes
■ Only operate the washing machine
using cold mains water.
■ Do not connect the machine to the
mixer tap of an unpressurised hotwater boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ Do not kink or squash the water
supply hose.
■ Do not alter (shorten, cut through)
the water supply hose (otherwise its
strength is no longer guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.
■ When connecting to a 21 mm = ½"
tap, first fit an adapter* with a sealing
washer from 21 mm = ½" to
26.4 mm = ¾".
*supplied depending on the model
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow
rate is at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connection
Connect the water supply hose to the
tap (26.4 mm = ¾") and to the
appliance (not necessary for Aqua-Stop
models as this is permanently installed):
■ Model: Standard
■ Model: Aqua-Secure
■ Model: Aqua-Stop
ë
18
ê
PLQPP
Note: Turn on the tap carefully,
checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.
Positioning and connecting en
Water outlet
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
(e.g. when draining hot water into a
washbasin).
Do not reach into the hot water.
Caution!
Water damage
If the drain hose slips out of the
washbasin or the connection point
during draining due to high water
pressure, any escaping water may
cause water damage.
Secure the drain hose so that it cannot
slip out.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is immersed
in the drained water, water may be
sucked back into the appliance and
may damage the appliance/fabrics.
Make sure that:
■ The plug does not block drainage
from the washbasin.
■ The end of the drain hose is not
immersed in the drained water.
■ The water drains away quickly
enough.
Connection
■ Drainage into a washbasin
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24 - 40 mm (available
from specialist dealers).
■ Drainage into a plastic pipe with
rubber bushing or into a drainage
pit
Note: Do not kink the water drain hose
or put strain on it lengthways.
19
en Positioning and connecting
Levelling
Align the appliance using a spirit level.
Incorrect alignment may result in loud
noises, vibrations and machine
"movement".
1. Loosen the lock nuts using a WAF17
spanner, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. The lock nuts on all four appliance
feet must be screwed tightly against
the housing using a suitable WAF17
spanner. In doing so, hold the foot
tight and do not adjust its height.
20
Positioning and connecting en
Electrical connection
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
Notes
■ The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The washing machine is only
connected to an alternating current
supply via a properly installed
earthed socket.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The earthing system is properly
installed.
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from customer
services.
■ No multiple plugs/couplings or
extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays the
z symbol is used.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug can be accessed at
all times.
■ The mains cable is not kinked,
squashed, altered or cut through.
■ The mains cable does not come into
contact with heat sources.
21
en Positioning and connecting
Before washing for the first
time
The washing machine was thoroughly
tested before leaving the factory. To
remove any water that may be left over
from the test, run the first wash cycle
without any laundry.
Notes
■ The washing machine must be
correctly installed and connected.
(from ~ Page 14)
■ Never use a damaged machine.
Inform the after-sales service.
Preparatory work:
1. Check the machine.
2. Fill the dispenser ß and i.
~ Page 45
3. Remove the protective film from the
control panel.
4. Plug into the mains.
5. Turn on the tap.
Run the programme without laundry:
1. Switch on the appliance.
2. Close the door (do not load any
laundry).
3. Set the Drum Clean 90 °C
programme.
4. Open the detergent drawer.
5. Pour approx. 1 litre of water into
compartment vu.
6. Pour standard washing powder into
compartment vuII.
Note: To prevent foaming, only use
half of the amount of detergent
recommended by the detergent
manufacturer. Do not use detergents
that are intended for wool or
delicates.
7. Close the detergent drawer.
8. Press the A button.
9. Switch off the appliance at the end of
the programme.
Your washing machine is now ready to
use.
22
Transportation
E.g. when moving house
Caution!
Risk of damage to the appliance
caused by detergent/fabric softener
leaking from the dispensers.
Leaking detergent/fabric softener can
prevent the appliance from working
correctly, e.g. due to damage to the
electronics.
Empty the dispensers before
transporting the appliance.
Preparatory work:
1. Turn off the tap.
2. Reduce the water pressure in the
supply hose: ~ Page 59; cleaning
and maintenance – filter in the water
supply clogged
Activate/deactivate to prevent the
set functions from being changed
accidentally:
To do this, press the Finished In+
and - buttons at the same time for
approximately 3 seconds.
~ Page 43
X A button for:
■ Starting a programme,
■ Interrupting a programme, e.g.
to add items of laundry
~ Page 43,
■ Cancelling a programme
~ Page 44
` Display panel for settings and
information. ~ Page 28
26
h The Remote Start} button
enables the programme to be
started remotely on the appliance
via the Home Connect app.
Remote start remains enabled for
24 hours after it has been
activated. It is automatically
deactivated if you do not start the
programme via the
Home Connect app during this
time. If you carry out any
operations on the appliance itself,
such as opening the door or
selecting a different programme,
the remote start button will be
deactivated for safety reasons.
Notes
■ Remote start can only be
activated if the door is closed.
■ Remote start cannot be
activated if the childproof lock
is on.
Press and hold the button for
more than 3 seconds to access
the Home Connect settings.
Foreign objects (e.g. coins, paperclips,
needles, nails) may damage the laundry
or components in the washing machine.
You should therefore note the following
tips when preparing your laundry:
■ Empty any pockets.
■ Look out for metal items (paperclips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Close any zips; button up any cover
buttons.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or place
curtains in a laundry bag.
Sorting laundry
Some examples of soiling levels can
be found on ~ Page 31
– Light: Do not prewash, select the
SpeedPerfect setting if
necessary
– Normal
– Heavy: Load less laundry, select
a programme with prewash
– Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.
MSuitable for normal washing
process;
e.g. Cottons programme
UA gentle washing process is
required;
e.g. Easy-Care programme
OAn especially gentle washing
process is required; e.g.
Delicate/Silk programme
WSuitable for washing by hand;
e.g. W Woollens programme
ŽDo not machine wash.
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre
■ Colour
Note: Laundry may discolour. Wash
white and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
30
Detergent en
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
SavingSoiling/note
Reduced
temperature and
detergent quantity
as per the
recommended
dosage
Temperature as
per the care label
and detergent
quantity as per the
recommended
dosage for heavy
soiling
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 42
Light
No visible dirt or stains.
Clothing has taken on some
body odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Heavy
Dirt and/or stains clearly
visible, e.g. tea towels, baby
items, work clothing
31
en Overview of programmes
/ Overview of programmes
Overview of programmes
Programmes on the programme selector
Programme/Type of laundry/InstructionsSettings
Programme name
Brief explanation of the programme and the fabrics for which it
is suitable.
Cottons
Hard-wearing fabrics, heat-resistant fabrics made of cotton or
linen
Notes
■ In the EcoPerfect setting, the washing temperature is lower
than the selected temperature. If you want to achieve a
particular water temperature, use the programme without
the EcoPerfect setting, and with a higher temperature as
required.
■ The SpeedPerfect setting is suitable as a short programme
for lightly soiled laundry.
Cottons Eco ü
Hard-wearing fabrics, heat-resistant fabrics made of cotton or
linen;
energy-optimised washing that works by reducing the
temperature while achieving a comparable washing result to the
Cottons programme.
Note: . The actual washing temperature may differ from the
stated programme temperature for energy-saving reasons; the
washing performance corresponds to the selected temperature.
*Reduced load for the SpeedPerfect setting
** Max. spin speed depends on the model
*** Programme depends on the model
Max. load
Temperature that can be selected
(Ž = cold)
Spin speed that can be selected**;
$ = Rinse Stop,
0 = no spin cycle, draining only
Additional programme
settings that can be selected
Automatic dosing can be selected for:
Liquid detergent (w)
Fabric softener (i)
(De)selectable è, not selectable -
Max. 9 kg/5* kg
Ž - 90 °C
$, 0 - 1600** rpm
EcoPerfect, SpeedPerfect,
Prewash (!),
Aqua Plus (')
Detergent è, fabric softener è
Max. 9 kg
Ž - 90 °C
0 - 1600** rpm
Prewash (!),
Aqua Plus (')
Detergent è, fabric softener è
32
Overview of programmes en
Programme/Type of laundry/InstructionsSettings
Easy-Care
Synthetic or blended fabrics
Max. 4 kg
Ž ... 60 °C
$, 0 - 1200 rpm
EcoPerfect, SpeedPerfect,
Prewash (!),
Aqua Plus (')
Detergent è, fabric softener è
Mixed Load
Mixed load of cottons and synthetic fabrics
Max. 4 kg
Ž - 40 °C
$, 0 - 1600** rpm
EcoPerfect, SpeedPerfect,
Prewash (!),
Aqua Plus (')
Detergent è, fabric softener è
Delicates / Silk
For delicate washable items, e.g. made of silk, satin, synthetic or
blended fabrics (e.g. silk blouses, silk scarves)
Note: . Use a detergent that is suitable for machine-washable
delicate fabrics or silk.
Max. 2 kg
Ž - 40 °C
$, 0 - 800 rpm
EcoPerfect, SpeedPerfect,
Prewash (!),
Aqua Plus (')
Detergent è, fabric softener è
WWool
Hand- or machine-washable items that are made of wool or
contain wool;
particularly gentle wash programme to prevent laundry from
shrinking, with longer pauses in the programme (during which
the items rest in the water)
Max. 2 kg
Ž - 40 °C
$, 0 - 800 rpm
Detergent -, fabric softener è
Notes
■ Wool is of animal origin, e.g. angora, alpaca, llama, sheep.
■ Use a detergent that is suitable for machine washing wool.
*Reduced load for the SpeedPerfect setting
** Max. spin speed depends on the model
*** Programme depends on the model
33
en Overview of programmes
Programme/Type of laundry/InstructionsSettings
Rinse / Spin / Drain
Combined extra programme for rinsing and spinning the
laundry, and draining the rinsing water
Note: . The Aqua Plus (') button is activated at the factory for
this programme.
If you only want to spin the laundry: Deactivate the
-
$, 0 - 1600** rpm
Aqua Plus (')
Detergent -, fabric softener è
Aqua Plus (') button and, if required, adjust the spin speed.
If you only want to drain the water: Deactivate the
Aqua Plus (') button and select the spin speed 0.
*** Drum Clean
Programme for cleaning and caring for the drum and the outer
tub, e.g. before running the first wash cycle, if you frequently
wash laundry at a low temperature (40 °C or lower) or if an
odour has developed after a prolonged period of non-use. The
Drum Clean indicator light flashes if you have not used a
programme at 60 °C or higher for a long time.
0 kg
80, 90 °C
1200 rpm
-
Detergent -, fabric softener -
Notes
■ Run the programme without laundry.
■ Use standard washing powder or a detergent that contains
bleach. To prevent foaming, only use half the amount of
detergent recommended by the detergent manufacturer. Do
not use detergents designed for woollens or delicates.
SuperQuick 15’
Extra-short programme lasting approx. 15 minutes, suitable for
small items of lightly soiled laundry
Max. 2 kg
Ž - 40 °C
$, 0 - 1200 rpm
Detergent è, fabric softener è
*** Dark Wash
Dark-coloured items made from cotton or easy-care fabric;
turn items inside-out before washing.
Max. 3.5 kg
Ž - 40 °C
$, 0 - 1200 rpm
EcoPerfect, SpeedPerfect,
Prewash (!),
Aqua Plus (')
Detergent è, fabric softener è
*Reduced load for the SpeedPerfect setting
** Max. spin speed depends on the model
*** Programme depends on the model
34
Overview of programmes en
Programme/Type of laundry/InstructionsSettings
*** Allergy+
Hard-wearing fabrics made of cotton or linen
Note: . Particularly suitable for strict hygiene requirements or
particularly sensitive skin thanks to the extended wash cycle at a
defined temperature, higher water level and extended rinse
cycle.
Max. 7 kg
Ž - 60 °C
$, 0 - 1600** rpm
EcoPerfect, SpeedPerfect,
Prewash (!),
Aqua Plus (')
Detergent è, fabric softener è
*** Outdoor / Impregnation
Wash cycle followed by waterproofing of membrane-coated
weatherproof and outdoor clothing or water-resistant items
1. Select a programme.
2. Add special detergent for outdoor clothing to
compartment vu.
3. Press the A button. The programme stops before the last
Max. 1 kg
Ž - 40 °C
$, 0 - 800 rpm
EcoPerfect, SpeedPerfect,
Aqua Plus (')
Detergent -, fabric softener -
rinse cycle.
4. Add a waterproofing agent (max. 170 ml) to compartment
v u.
5. Press the A button. After-treat the laundry in accordance
with the manufacturer's instructions.
Notes
■ Use a special detergent that is suitable for machine washing
and dose in accordance with the manufacturer's
instructions:
■ Laundry must not be treated with fabric softener.
■ Before washing, clean the detergent drawer thoroughly (all
compartments) to remove fabric softener residue.
*** Outdoor
Membrane-coated weatherproof or outdoor clothing and water-
resistant fabrics
Notes
■ Use special detergent suitable for machine washing; add
the correct dosage to compartment vu in accordance
with the manufacturer's instructions.
■ Laundry must not be treated with fabric softener.
■ Before washing, clean the detergent drawer thoroughly (all
Max. 2 kg
Ž - 40 °C
$, 0 - 800 rpm
EcoPerfect, SpeedPerfect,
Aqua Plus (')
Detergent -, fabric softener -
compartments) to remove fabric softener residue.
*Reduced load for the SpeedPerfect setting
** Max. spin speed depends on the model
*** Programme depends on the model
35
en Overview of programmes
Programme/Type of laundry/InstructionsSettings
*** Sportswear
Sportswear and leisurewear made from microfibre fabrics
Notes
■ Laundry must not be treated with fabric softener.
■ Before washing, clean the detergent drawer thoroughly (all
compartments) to remove fabric-softener residue.
Max. 2 kg
Ž - 40 °C
$, 0 - 800 rpm
EcoPerfect, SpeedPerfect,
Prewash (!),
Aqua Plus (')
Detergent -, fabric softener -
*** Night Wash
Especially quiet programme for washing during the night;
suitable for cotton, linen, synthetic and blended fabrics
Notes
■ End signal deactivated,
■ Reduced final spin speed set by default and shorter washing
time
Max. 4 kg
Ž - 40 °C
$, 0 - 1200 rpm
EcoPerfect, SpeedPerfect,
Prewash (!),
Aqua Plus (')
Detergent è, fabric softener è
*** Duvet
Machine-washable items stuffed with synthetic fibres, such as
pillows, quilts and bedspreads; also suitable for items stuffed
with down
Note: . Wash large items separately. Use a detergent that is
designed for delicates and follow the instructions on the item's
care label. Use detergent sparingly.
*** Automatic 40°C
Hard-wearing items;
the degree of soiling and the type of fabric are automatically
detected, and the washing sequence and intelligent dosing are
adjusted accordingly.
Max. 2.5 kg (down: Max. 2 kg)
Ž - 60 °C
$, 0 - 1200 rpm
EcoPerfect, SpeedPerfect,
Aqua Plus (')
Detergent -, fabric softener -
Max. 6 kg
40 °C
$, 1400 rpm
Detergent è, fabric softener è
*** Automatic Soft
Gentler treatment of the laundry;
the degree of soiling and the type of fabric are automatically
detected, and the washing sequence and intelligent dosing are
adjusted accordingly.
Max. 3.5 kg
30 °C
$, 1000 rpm
Detergent è, fabric softener è
*Reduced load for the SpeedPerfect setting
** Max. spin speed depends on the model
*** Programme depends on the model
36
Overview of programmes en
Programme/Type of laundry/InstructionsSettings
*** Auto. Intensive
More intensive treatment of the laundry;
the degree of soiling and the type of fabric are automatically
detected, and the washing sequence and intelligent dosing are
adjusted accordingly.
Shirts
Non-iron shirts or blouses made of cotton, linen, synthetic fibres
or blended fabrics
Note: . Use the Delicates / Silk programme to wash shirts/
blouses made of silk or delicate fabrics.
*Reduced load for the SpeedPerfect setting
** Max. spin speed depends on the model
*** Programme depends on the model
Max. 6 kg
60 °C
$, 1400 rpm
Detergent è, fabric softener è
Max. 2 kg
Ž - 60 °C
$, 0 - 800 rpm
EcoPerfect, SpeedPerfect,
Prewash (!),
Aqua Plus (')
Detergent è, fabric softener è
Starching
Note: Laundry should not be treated
with fabric softener.
1. Switch on the appliance.
2. Select the Rinse programme.
3. Pour liquid starch into
compartment vu in accordance
with the manufacturer's instructions
(clean first if necessary).
4. Press the A button.
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
Soaking
1. Switch on the appliance.
2. Select the Cottons 30 °C
programme.
3. Use i-DOS to dose your detergent or
add it to compartment vu in
accordance with the manufacturer’s
instructions.
4. Press the A button. The
programme starts.
5. After approx. 10 minutes, press the
A button to pause the programme.
6. Leave the laundry to soak for as long
as required, then either press the A
button again to continue the
programme or change the
programme.
Notes
■ Load laundry of the same colour.
■ No additional detergent is required;
the soaking solution is used for
washing.
37
en Programme default settings
0 Programme default
settings
Programme default settings
The default programme settings are
displayed in the display panel after
selecting the programme.
You can change the default settings.
An overview of all programme settings,
which can be selected depending on
the programme, can be found from
~ Page 32.
Temperature
Depending on what stage the
programme is in, you can change the
set temperature before and during the
programme.
The maximum temperature that can be
set depends on the programme that has
been selected.
Spin speed
(Spin)
Depending on what stage the
programme is in, you can change the
spin speed (in rpm; revolutions per
minute) before and during the
programme.
Setting 0: The rinsing water is drained
but there is no final spin. The laundry
stays wet inside the drum, e.g. for items
that should not be spun.
Setting $: Rinse Stop = no final spin.
The laundry stays in the water after the
final rinse.
You can select “Rinse Stop” to prevent
creasing if the laundry will not be taken
out of the washing machine immediately
after the programme has ended.
To continue/end the programme
~ Page 44
The maximum speed that can be set
depends on the model and programme
that has been selected.
Finished In
Before starting the programme, you
can preselect the programme end
("Ready in" time) in hourly increments
(h = hour) up to a maximum of
24 hours.
To do this:
1. Select a programme.
The programme duration is displayed
for the selected programme, e.g.
2:30 (hours:minutes).
2. Press the Finished In button
repeatedly until the required number
of hours is displayed.
Note: The setting values are
increased using the Finished In +
button, and decreased using the
Finished In - button.
3. Press the A button.
The programme starts.
The selected number of hours (e.g. 8 h) is shown in the display panel and
counts down until the wash
programme starts. The duration of
the programme is then displayed.
Note: The length of the programme is
automatically adjusted when the
programme is running. Changes to the
default programme settings or
programme settings may also change
the programme duration.
After starting the programme (if a
Finished In time has been selected and
the wash programme has not yet
started), you can change the
preselected number of hours as follows:
1. Press the A button.
2. Use the Finished In - or + button to
change the number of hours.
3. Press the A button.
After starting the programme, you can
add or remove laundry if necessary.
~ Page 43
38
Programme default settings en
i-DOS settings
Your washing machine has an intelligent
dosing system for liquid detergent and
fabric softener.
The washing machine doses your
detergent and fabric softener
automatically in most programmes.
Depending on what stage the
programme is in, you can change the
settings for automatic detergent
dosage.
You can change the settings for
automatic detergent dosage before the
programme starts. You can find
information on degrees of soiling on
~ Page 31
39
en Additional programme settings
\ Additional programme
settings
Additional programme settings
An overview of all additional settings,
which can be selected depending on
the programme, can be found from
~ Page 32.
SpeedPerfect
Washing in a shorter time while
achieving a washing result that is
consistent with, but uses more energy
than, the selected programme, without
the SpeedPerfect setting.
Note: Do not exceed the maximum
load.
Overview of programmes ~ Page 32
EcoPerfect
Energy-optimised washing by reducing
the temperature while achieving a
washing result that is consistent with the
selected programme, without the
EcoPerfect setting.
Aqua Plus
(')
Additional rinse cycle for particularly
sensitive skin and/or for areas with very
soft water.
Prewash
(!)
For heavily soiled laundry.
Notes
■ If intelligent dosage is selected, the
detergent will be dispensed
automatically for the prewash and
the main wash.
■ Set the i-DOS dosage to medium to
prevent overdosing.
■ If dosing manually, allocate
detergent to the prewash and the
main wash. Place detergent for the
prewash in the drum and add
detergent for the main wash to
compartment vu.
40
Operating the appliance en
1 Operating the
appliance
Operating the appliance
Preparing the washing
machine
Note: The washing machine must be
correctly installed and connected.
From ~ Page 14.
1. Connect the mains plug.
2. Turn on the tap.
3. Open the door.
4. Check that the drum is completely
drained. Drain if necessary.
Switching on the appliance/
selecting a programme
Press the # button. The appliance is
switched on.
The Cottons programme set at the
factory is then always displayed.
You can use this programme or select a
different programme. The programme
selector can be turned in either
direction.
Note: If you have activated the
childproof lock, you must deactivate it
before you can set a programme.
~ Page 43
■ Temperature
■ Spin speed
■ The maximum load and the duration
of the programme (alternately)
■ The indicator light for the i-DOS
settings, if intelligent dosage has
been selected
■ Information on water and energy
consumption
In appliances with a drum light:
The drum is lit after switching on the
appliance, after opening and closing the
door and after starting the programme.
The light switches off automatically.
Placing laundry into the drum
:Warning
Danger of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse these items of laundry
thoroughly beforehand.
Notes
■ Mix items of laundry of varying sizes.
Laundry items of different sizes
distribute themselves better during
the spin cycle. Individual laundry
items may cause an unbalanced
load.
■ Observe the maximum specified
load. Overfilling adversely affects the
washing result and promotes
creasing.
1. Unfold presorted laundry items and
place them in the drum.
The indicator light on the programme
selector lights up and the default programme settings for the selected
programme appear in the display panel.
41
en Operating the appliance
2. Make sure that no items of laundry
are trapped between the door and
the rubber seal, and close the door.
The A button indicator lamp flashes
and the programme settings appear in
the display panel.
Measure and add detergent
and care products
The washing machine doses your
detergent and fabric softener
automatically in most programmes.
The intelligent dosage has been preset
at the factory for all programmes in
which it can be used.
You can use these default settings or
change them. ~ Page 39
In addition to intelligent dosage,
cleaning aids (e.g. stain remover) can
be added manually to compartment
vu, if necessary. ~ Page 47
For programmes that cannot be used
with intelligent dosage, or if you would
prefer to dose manually (in which case
set intelligent dosage to "off" ö), add
detergent to compartment vu.
~ Page 47
Change the programme
default settings
You can use the default settings for
each washing cycle or change them.
To do this, repeatedly press the
corresponding button until the required
setting is displayed.
Note: Pressing and holding the buttons
automatically runs through the setting
values until the last one. Then press the
button again and you will be able to
change the setting values again.
The settings are activated without
needing to be confirmed.
Notes
■ The i-DOS settings are saved until
they are changed again, even if the
washing machine is switched off.
■ Other programme settings are not
saved if the washing machine is
switched off.
Default programme settings
~ Page 38
Select additional programme
settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
deselected depending on the
programme progress.
The button indicator lamps light up if a
setting is activated.
The settings are not saved after
switching off the washing machine.
Additional programme settings
~ Page 40
42
Operating the appliance en
Start the programme
Press the A button. The indicator lamp
lights up and the programme starts.
The display panel shows the "Ready in"
time while the programme is running or
the programme length and the
programme progress symbols when the
washing programme has started.
Display panel ~ Page 28
Note: Foam detection
If the Å symbol also lights up in the
display panel, the washing machine has
detected too much foam during the
wash programme and automatically
activated additional rinse cycles to
remove the foam.
Add less detergent to the next washing
cycle with the same load.
If you want to lock the programme to
prevent it from being inadvertently
adjusted, you can select the childproof
lock as follows.
Child Lock 3 sec.
(E)
You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently. To do this,
activate the childproof lock.
To activate/deactivate, press and hold
the Finished In - and + buttons at the
same time for approx. three seconds.
The E symbol is appears in the display
panel.
■ E lights up: The childproof lock is
active.
■ E flashes briefly: The childproof lock
is active and the programme
selector was turned or a button was
pressed.
Note: The childproof lock remains
active, even once the washing machine
has been switched off. Before selecting
the next programme, deactivate the
childproof lock.
Adding laundry
After starting the programme, you can
add or remove laundry if necessary.
Press the A button to do this.
The A button indicator lamp flashes
and the machine checks whether it is
possible to add laundry.
If the following appears in the display
panel:
■ Both the - P - and ÿ symbols light
up, it is possible to add laundry.
■ - P - lights up, it is not possible to
add laundry.
To continue the programme, press the
A button. The programme continues
automatically.
Notes
■ Do not leave the door open for too
long when adding laundry as water
from the laundry may leak out.
■ For safety reasons, the door remains
locked when the water level or
temperature is high, or while the
drum is turning, and it is not possible
to add laundry during this time.
■ The load display is not active during
reloading.
Changing the programme
If you have started the wrong
programme by mistake, you can
change the programme as follows:
1. Press the A button.
2. Select another programme.
3. Press the A button. The new
programme starts from the
beginning.
43
en Operating the appliance
Cancel the programme
For programmes at high temperatures:
1. Press the A button.
2. To cool down laundry: Select Rinse.
3. Press the A button.
For programmes at low temperatures:
1. Press the A button.
2. Select Spin or Drain.
3. Press the A button.
Programme end during rinse
hold
In the display panel, $ flashes, and the
preset spin speed and remaining
programme length are displayed for the
selected programme.
Continue the programme by:
■ Pressing the A button or
■ Changing the spin speed, or setting
the programme selector to Drain
and then pressing the A button.
Programme end
- 0 - and ÿ appear in the display panel.
The A button indicator lamp is off.
Notes
■ Do not leave any items of laundry in
the drum. They may shrink in the
next wash or discolour another item.
■ Remove any foreign objects from the
drum and the rubber seal – risk of
rusting.
■ Wipe the rubber seal dry.
■ Leave the door and detergent
drawer open so that any residual
water can evaporate. ~ Page 56
■ Always wait until the programme
ends, as the appliance could still be
locked. Then switch the appliance
on and wait for it to unlock.
■ If the display panel goes off at the
end of a programme, the energysaving mode is active. Press any
button to activate the panel.
Removing laundry/switching
off the appliance
1. Open the door and remove the
laundry.
2. Press the # button. The appliance is
switched off.
3. Turn off the tap.
Note: Not required for Aqua-Stop
models.
44
Intelligent dosing system en
a Intelligent dosing
system
Intelligent dosing system
Intelligent dosing system in
the detergent drawer
i-DOS Intelligent Dosing system
Your washing machine has an intelligent
dosing system for liquid detergent and
fabric softener.
The i-DOS compartments ß and i in
the detergent drawer are used for this
purpose.
( Dispenser ß (1.3 l) for liquid
detergent
0 Dispenser i (0.5 l) for fabric
softener
8 Compartment vu for manual
dosing ~ Page 47
Depending on the selected programme
and settings, the optimum quantity of
detergent and/or fabric softener is
dosed by the i-DOS dispensers.
Notes
■ Only use easy-pour liquid products
that the manufacturer recommends
adding to the detergent drawer.
■ Do not mix different liquid
detergents. If changing your liquid
detergent (type, manufacturer, etc.),
empty the dispenser completely and
clean it. ~ Page 57
■ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach).
■ Do not mix detergent and fabric
softener.
■ Do not use products that have
expired or are highly congealed.
■ To prevent drying out, do not leave
the dispenser lids open for a long
period of time.
Filling the dispensers:
The lids of the dispensers in the
detergent drawer are marked with the
following symbols:
■ ß Standard/universal detergent
■ i Fabric softener
1. Open the detergent drawer.
2. Open the dispenser lid(s).
3. Add detergent and/or fabric
softener. Do not fill above the max.
marking.
Initial use/filling the
dispensers
Refer to the manufacturer's instructions
when choosing your detergent and
fabric softener. We recommend the use
of standard, universal and colour liquid
detergents for all machine-washable,
coloured fabrics made of cotton or
synthetic materials.
4. Close the lid(s).
5. Slowly push the detergent drawer in
completely.
45
en Intelligent dosing system
When the appliance is switched on, the
fact that the detergent drawer is closed
completely is indicated by the following:
■ If intelligent dosagei-DOS w or
i-DOS i has been selected, the
corresponding indicator lights up.
■ If intelligent dosage has not been
selected, the indicator flashes once
and then goes out.
■ The ù symbol in the display panel
goes out.
Everyday use
Indicator lights in the display panel:
■ The display lights up if intelligent
dosage has been selected for the
dispenser.
■ The display flashes if the fill level of
the selected intelligent dosing
dispenser is below the minimum
level.
In addition to intelligent dosage,
cleaning aids (e.g. stain remover) can
be added manually to compartment
vu, if necessary. ~ Page 47
Note: The selection (on/off) and the
selected dosage strength for i-DOS i
and i-DOS w are saved for each
programme until they are changed
again, even if the washing machine is
switched off.
Topping up the detergent/ fabric
softener:
If the indicator light for the selected
intelligent dosage flashes, this means
that the amount of detergent or fabric
softener in the dispenser is below the
minimum fill level. The contents will last
for another three washes or so.
The same detergent or fabric softener
can be added at any time. If you change
product/manufacturer, we recommend
that you clean the dispensers first.
~ Page 57
If required, adjust the basic dosage.
Basic settings
The basic dosages are:
(De)selecting intelligent dosage and
adjusting the dosage strength:
The intelligent dosages for detergent
and fabric softener are set at the factory
for programmes in which intelligent
dosage can be used.
Overview of programmes ~ Page 32
The dosage strength has been preset to
low (lightly soiled laundry) for
detergent w and to medium (medium
level of softness) for fabric softener i. It
can be changed for each programme.
~ Page 39
46
■ For detergents – based on the
manufacturer’s recommendation for
average soiling and the respective
water hardness.
■ F or fabric softeners – based on the
manufacturer's recommendation for
a medium level of softness.
Refer to the packaging label on your
detergent/fabric softener or ask the
manufacturer directly for this
information.
To find out the hardness of your water
supply, use a test strip or check with
your water supplier.
Intelligent dosing system en
My water hardness:
Below is an example of detergent
dosages on a packaging label:
Degree of
soiling →
Water
hardness ↓
soft/medium55 ml 75 ml 120 ml 160 ml
hard/very hard 75 ml 95 ml 150 ml 180 ml
The default setting for the basic dosage
is set specifically according to the area
in which you live (e.g. 75 ml for
detergent and 36 ml for fabric softener).
Set the basic detergent dosage
according to the detergent's packaging
label. Take your water hardness into
consideration when doing so.
Select the basic fabric softener dosage
according to how soft you would like
your laundry to be.
Changing one basic dosage affects all
three dosage quantities in the same
way.
Notes
■ Reduce the basic dosage if using a
very concentrated detergent.
■ If large amounts of foam are
repeatedly created during washing,
please check your basic dosage and
dosage quantity settings.
Certain types of liquid detergent can
also create excessive amounts of
foam. If your basic dosage and
dosage quantity settings are correct,
we advise you to use a different
detergent.
light
normal
heavy
very
heavy
Changing the basic dosages:
1. Press the corresponding i-DOS
button (w or i) for approx. 3
seconds. The preset basic dosage
will appear in the display panel.
2. Set the required basic dosage using
the Finished In - or + buttons.
3. The setting is activated without
needing to be confirmed. You can
now wait for a short while or press
any button (except the i-DOS
buttons) to revert to the original
setting.
Note: The settings are saved until
they are changed again, even if the
machine is switched off.
Manual dosage
For programmes that cannot be used
with intelligent dosage, or if you would
prefer to dose manually (in which case
set intelligent dosage to "off" ö), add
detergent to compartment vu.
Cleaning aids such as water softener,
bleach and stain remover can be added
to this compartment in addition to the
intelligent dosage.
:Warning
Eye/skin irritation!
Detergent and care products may spray
out if the detergent drawer is opened
while the machine is in operation.
Open the drawer carefully.
Rinse eyes or skin thoroughly if they
come into contact with detergent/care
products.
If swallowed accidentally, seek medical
advice.
47
en Intelligent dosing system
Caution!
Damage to the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Notes
■ When dosing all detergents,
cleaning aids and cleaning agents,
always follow the manufacturer's
instructions.
■ If dosing detergent manually, do not
add additional detergent to the
intelligent dosage dispenser (set
intelligent dosage to "off" ö). This will
prevent overdosing and foaming.
■ Dilute viscous fabric softener and
fabric conditioner with water to
prevent blockages.
Dosing and adding detergent:
1. Pull out the detergent drawer.
2. Add the correct dosage to
compartment vu depending on:
– Soiling
– Water hardness (ask your water
supply company)
– The amount of laundry
– The manufacturer's instructions
3. Close the detergent drawer.
48
Home Connect en
o Home Connect
Home Connect
This appliance is Wi-Fi enabled and can
be controlled remotely via a smartphone
or tablet PC.
With the Home Connect app, you can
use your smartphone or tablet PC to do
the following on this appliance:
■ Select and start programmes.
■ Change programme settings.
■ Query the status of programmes.
■ Change appliance settings.
■ Switch off the appliance.
Before you can use the Home Connect
functions, you will need to install the
Home Connect app on your
smartphone or tablet PC, register,
connect your appliance automatically or
manually to your home Wi-Fi network
(you only need to do this the first time)
and then connect your mobile device to
your appliance via the
Home Connect app.
You can find information about the app
on our Home Connect website
www.home-connect.com.
Notes
■ Please observe the safety
precautions in this instruction
manual and make sure that these
are complied with even when
operating the appliance via the
Home Connect app while you are
away from home. You must also
follow the instructions in the
Home Connect app.
■ You cannot use the
Home Connect app to make
changes while the appliance is in
operation. You will be able to use the
Home Connect app to see any
adjustments made directly on the
appliance itself, however.
Connecting to your home
network automatically
If your router has a WPS function, you
can connect the appliance to your home
network automatically.
If your router does not have a WPS
function, you will need to connect the
appliance to your home network
manually .
Wi-Fi must be switched on on the
appliance.
1. Switch the appliance on.
2. Press and hold the Remote Start }
button for more than 3 seconds.
‘ž£ (connect automatically) will
appear on the display panel.
3. Press the Start button to connect. †
will flash on the display panel.
The appliance will now try to connect
to your home network.
established, “§§ (fault) will appear on
the display panel. Check whether your
appliance is in range of your home
network.Try connecting automatically
again or connect your appliance
manually ~ Page 50.
49
en Home Connect
Connecting to your home
network manually
If you have already automatically
connected your appliance to your home
network, you can skip the manual
connection step and connect it to the
Home Connect app .
If your router does not have a WPS
function, you will need to connect the
appliance to your home network
manually.
Wi-Fi must be switched on on the
appliance.
1. Switch the appliance on.
2. Press and hold the Remote Start }
button for more than 3 seconds.
‘ž£ (connect automatically) will
appear on the display panel.
3. Turn the programme selector to
position 2. †‘˜ (connect manually)
will appear on the display panel.
5. Call up the Wi-Fi settings on your
smartphone or tablet PC.
6. Connect your smartphone or
tablet PC to the HomeConnect Wi-Fi
network and enter the password
(key) “HomeConnect”.
Note: The connection process may
take up to 60 seconds.
7. Once you have connected
successfully, open the
Home Connect app on your
smartphone or tablet PC.
8. In the Home Connect app, enter the
name (SSID) and password (key) for
your home network and then select
Transfer to appliance.
established, “§§ (fault) will appear
on the display panel.Check whether
your appliance is in range of your
home network and try connecting
manually again.
■ If your smartphone or tablet PC is
still connected to the Home Connect
network, you will need to connect it
to your home network first.
4. Press the Start button to connect. †
will flash on the display panel.
The appliance will now set up its
own Wi-Fi network with the name
(SSID) Home Connect, which you
can access from your smartphone or
tablet PC.
50
Home Connect en
Connecting to the Home
Connect app
If your appliance is connected to your
home network, you can connect it to the
Home Connect app.
1. Switch the appliance on.
2. Press and hold the Remote Start }
button for more than 3 seconds.
‘ž£ (connect automatically) will
appear on the display panel.
3. Turn the programme selector to
position 3. ‘˜˜ (connect to app) will
appear on the display panel.
established, “§§ (fault) will appear on
the display panel. Check whether your
smartphone or tablet PC is in range of
your home network and whether it is
connected to it. Try connecting to the
Home Connect app again.
Switching Wi-Fi on and off
You can switch the Home Connect
function on your appliance on or off
permanently at any time.
1. Switch the appliance on.
2. Press and hold the Remote Start }
button for more than 3 seconds.
‘ž£ (connect automatically) will
appear on the display panel.
4. Press the Start button.
The appliance will now connect to
your Home Connect app.
5. Open the Home Connect app on
your smartphone or tablet PC and
select Connect to add your new
appliance.
Note: If your smartphone or
tablet PC is still connected to the
Home Connect network, you will
need to connect it to your home
network first.
6. If your appliance is not shown
automatically, select Appliance
search and then Connect an
appliance in the Home Connect app.
appliance, you will not be able to
connect it to your home network or to
the app.
Resetting your network
settings
You can clear the network settings and
break the connection to your
smartphone or tablet PC by resetting
the network settings.
1. Switch the appliance on.
2. Press and hold the Remote Start }
button for more than 3 seconds.
‘ž£ (connect automatically) will
appear on the display panel.
3. Turn the programme selector to
position 5. §“† (reset network
settings) will appear on the display
panel.
4. Press the Start button.
5. ¢“† (yes) will appear on the display
panel.
6. Press the Start button to confirm.
“Ÿš (end) will appear on the display
panel. The network settings have now
been reset. Your appliance is no longer
connected to your home network or the
Home Connect app.
7. You can exit the Home Connect
settings by pressing the Remote
Start } button.
Notes
■ If the network settings could not be
reset, “§§ (fault) will appear on the
display panel.
■ If you want to operate the appliance
via the Home Connect app again,
you will need to reconnect it to your
home network and to the
Home Connect app either
automatically or manually.
52
Home Connect en
Updating the software
You can update the Home Connect
software on your appliance.Whenever a
new update is available, —˜š (update)
will appear on the display panel.
You can install the update directly via
the message on the display panel or via
the appliance settings.
1. Switch the appliance on.
2. Press and hold the Remote start }
button for more than 3 seconds.
‘ž£ (connect automatically) will
appear on the display panel.
3. Turn the programme selector to
position 6. —˜š (update) will appear
on the display panel.
About data protection
When your appliance is connected for
the first time to a WLAN network, which
is connected to the Internet, your
appliance transmits the following
categories of data to the Home Connect
server (initial registration):
■ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
installed WiFi communication
module).
■ Security certificate of the WiFi
communication module (to ensure a
secure IT connection).
■ The current software and hardware
version of your domestic appliance.
■ Status of any previous resetting to
factory settings.
This initial registration prepares the
Home Connect functions for use and is
only required when you want to use
these Home Connect functions for the
first time.
Note: Ensure that the Home Connect
functions can be used only in
conjunction with the Home Connect
app. Information on data protection can
be accessed in the Home Connect app.
The Start button will flash if a software
update is available.
4. Press the Start button.
¢“† (yes) will appear on the display
panel.
5. Press the Start button to confirm.
Update installation will now start. This
process may take several minutes. Do
not switch the appliance off while
updates are being installed.
6. You can exit the Home Connect
settings by pressing the Remote
start } button.
Declaration of Conformity
BSH Hausgeräte GmbH hereby
declares that the appliance with
Home Connect functionality meets the
basic requirements and other relevant
provisions of the Directive 1999/5/EC.
A detailed R&TTE Declaration of
Conformity can be found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.
53
en Appliance settings
Q Appliance settings
Appliance settings
You can change the following settings:
■ The volume of the buttons and the
information signals (e.g. at the end
of the programme)
■ Select/deselect the appliance's
automatic switch-off function
~ Page 13
■ Switch the drum-care information
signal on/off (depending on the
model). From ~ Page 32 onwards
You will need to activate the setting
mode in order to change these settings.
3RVLWLRQV
Activating the setting mode
1. Press the # button.
The appliance is switched on and
the Cottons programme is shown at
position 1.
2. Press the Temperature button and,
at the same time, turn the
programme selector clockwise to
position 2. Release the button.
The setting mode is activated and the
preset volume for the information
signals appears in the display panel.
You can now change the settings:
Changing the signal volume
Use the Finished In + or - button to
change the following settings at the
corresponding programme selector
positions:
Selecting/deselecting the
appliance automatic switchoff
With the programme selector in position
4, press the Finished In + or - button to
switch the "Automatic switch-off"
function on or off.
Note: If you have Wi-Fi switched on, the
"Automatic switch-off" function is
switched off.
Exit setting mode or:
Switching the drum-care
information signal on/off
depending on the model
With the programme selector in position
5, press the Finished In + or - button to
switch the Drum Clean information
signal on or off.
Exiting setting mode
To exit and save the settings, press the
# button.
The appliance is switched off. The
selected settings will take effect the next
time the washing machine is switched
on.
54
H Sensors
Sensors
Automatic load sensing
Depending on the type of fabric and
load, the automatic load sensing
function optimally adjusts the water
consumption and programme duration
in each programme.
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.
If the laundry is extremely unevenly
distributed, the speed is reduced or the
spin cycle is not performed for safety
reasons.
Note: Place large and small items of
laundry evenly in the drum.
~ Page 41, ~ Page 62
Sensors en
AquaSensor
depending on the model
During the rinse cycle, the AquaSensor
checks the degree of turbidity (turbidity
is caused by dirt and detergent residue)
of the rinsing water. The duration and
the number of rinse cycles depend on
the turbidity of the water.
55
en Cleaning and maintenance
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and pull out the
mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Prevent detergent residue from
building up and odours from forming
by following these instructions:
Machine housing/control
panel
■ Wipe the housing and the control
panel with a soft, damp cloth.
■ Remove the detergent residue
immediately.
■ Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the washing
machine, or to clean the drum, run the
Drum Clean90 °C programme without
laundry. Add washing powder.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from
customer services. ~ Page 64
Notes
■ Ensure the room in which the
washing machine is set up is well
ventilated.
■ Leave the door and detergent
dispenser tray open slightly when
the washing machine is not in use.
■ Occasionally run a wash using the
Cottons 60 °C programme and
powder detergent.
56
Cleaning and maintenance en
i-DOS detergent draw and its
housing
1. Emptying the dispensers:
The dispensers have emptying
outlets with removable sealing plugs
at the front. To empty the
dispensers, first remove the drawer
handle as shown below:
a) Pull out the detergent drawer.
b) Pull the catch (A) on the back of
the drawer handle (in the centre
at the bottom) slightly towards
you. This unlocks the drawer
handle (B), which you can then
pull off by lifting it upwards.
The detergent drawer can be
removed completely to allow you to
clean to dispensers after you have
emptied them.
a) Empty the dispensers before
removing the drawer.
Note: Only put the drawer handle
back on after you have finished
cleaning.
b) Pull out the drawer.
c) Press the catch and remove the
drawer completely.
d) Carefully remove the drawer
cover.
c) To empty the dispensers,
carefully pull off each of the
sealing plugs and empty the
contents into a suitable container.
d) Then push the sealing plugs
back in completely.
2. Cleaning the dispensers/detergent
drawer:
Caution!
Risk of damage to the detergent
drawer.
The detergent drawer contains
electrical components. These may
become damaged if they come into
contact with water.
– Do not clean the cover in the
dishwasher and do not immerse
it in water.
57
en Cleaning and maintenance
– Protect the rear drawer connector
against water, detergent or fabricsoftener residue; if necessary,
clean the outer surfaces with a
soft, damp cloth. Dry before
putting back in.
e) Clean the drawer and the cover
with a soft, damp cloth or a hand
shower. Also clean the inner
surfaces with a soft, damp cloth.
f) Dry the drawer and the cover and
put them back together.
g) Push the drawer handle back in
from above until you feel it click
in place.
h) Clean the inside of the detergent-
drawer housing.
i) Push the detergent drawer in
completely.
The drain pump is blocked,
emergency draining
:Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the water to cool down.
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the drain pump.
2. Switch off the appliance. Pull out the
mains plug.
3. Open and remove the service flap.
4. Take the drain hose out of the
retainer.
Remove the sealing cap and pour
the water out into a suitable
container.
Replace the sealing cap and place
the drain hose back in the retainer.
58
5. Carefully unscrew the pump cover;
residual water may leak out.
Clean the interior, pump-cover
thread and pump housing. The
impeller in the drain pump must be
able to rotate.
Refit the pump cover and screw it on
tightly. The handle must be in a
vertical position.
6. Put the service flap back on, lock it
into place and close it.
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash, pour 1 litre of
water into compartment vu and start
the Drain programme.
The drain hose at the siphon
is blocked
1. Switch off the appliance. Pull out the
mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
3. Clean the drain hose and siphon
connecting piece.
Cleaning and maintenance en
Filter in the water supply
blocked
First, reduce the water pressure in the
supply hose:
1. Turn off the tap.
2. Select any programme
(except Rinse/Spin/Empty).
3. Press the A button. Allow the
programme to run for approximately
40 seconds.
4. Press the # button. The appliance is
switched off.
5. Pull out the mains plug.
Then clean the filter:
1. Disconnect the hose from the tap.
Clean the filter with a small brush.
2. For standard and Aqua-Secure
models, clean the filter on the rear of
the appliance:
Remove the hose from the rear of
the appliance.
Use pliers to remove the filter and
then clean it.
4. Re-attach the drain hose and secure
the connection point using the hose
clamp.
3. Connect the hose and check for
leaks.
59
en Faults and what to do about them.
3 Faults and what to do
about them.
Faults and what to do about them.
Emergency release
E.g. in the event of a power cut
The programme continues when the
power supply is restored.
However, if the laundry has to be
removed, the washing machine door
can be opened as follows:
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
and laundry.
If possible, leave it to cool down first.
:Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning.
Wait until the drum has stopped turning.
Caution!
Water damage
Any escaping water may cause water
damage.
Do not open the door if water can be
seen through the glass.
1. Switch off the appliance. Pull out the
mains plug.
2. Drain the water
3. Pull the emergency release
downwards with a tool and release.
The door can then be opened.
60
. ~ Page 58
Faults and what to do about them. en
Information on the display panel
IndicatorCause/remedy
- P - and ÿThe door is unlocked. It is possible to add laundry.
- P -■ The temperature is too high. Wait until the temperature drops.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary. Press the A button to resume the programme.
ÿ is flashing■ Laundry may be trapped. Open and close the door again and press the A
ù is flashingThe detergent drawer has not been pushed in fully. Push the drawer in correctly.
r is lit continuously■ Turn the tap on fully,
E:18■ The drain pump is blocked. Clean the drain pump. ~ Page 58
E:23There is water in the base trough; the appliance is leaking. Turn off the tap. Call the
EThe childproof lock is activated – deactivate it. ~ Page 43Å is lit
continuously
The indicator light for
the Drum Clean
programme* is
flashing
* Depending on the
model
|Off: Wi-Fi is switched off and the appliance is not connected to your home network.
Other indicatorsSwitch off the appliance, wait for 5 seconds and then switch it back on. If the
button.
■ If necessary, push the door closed or remove the trapped laundry and then
push it closed again.
■ If necessary, switch the appliance off and then on again; set a programme and
apply the settings you require; start the programme.
■ The supply hose is kinked/trapped,
■ The water pressure is too low. Clean the filter. ~ Page 59
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 59
after-sales service. ~ Page 64
Too much foam has been detected and additional wash cycles have been activated.
Add less detergent to the next wash cycle with the same load.
Run the Drum Clean 90 °C programme or a 60 °C programme to clean and care
for the drum and the outer tub.
Notes
■ Run the programme without laundry.
■ Use standard washing powder or a detergent that contains bleach. To prevent
foaming, only use half the amount of detergent recommended by the detergent
manufacturer. Do not use detergents intended for woollens or delicates.
■ Switching the information signal on/off ~ Page 54
Flashing: The appliance is trying to connect to your home network.
Continuously lit: Wi-Fi is switched on and the appliance is connected to your home
network.
indicator appears again, call the after-sales service. ~ Page 64
61
en Faults and what to do about them.
Faults and what to do about them.
FaultsCause/remedy
Water is leaking from the
machine.
The appliance is not filling
with water.
Detergent is not being
dispensed.
The dispenser is empty
and the fill level indicator
is not flashing.
The wrong detergent/
fabric softener has been
poured into the
dispenser(s).
Detergent/fabric softener
has congealed in the
dispensers.
The door will not open.■ The safety function is activated. Stop the programme? ~ Page 44
The programme will not
start.
The drum briefly jerks or
judders after the
programme has started.
The water is not draining. ■ Is $ selected (Rinse Stop = no final spin)? ~ Page 44
Water is not visible in the
drum.
The spin result is not
satisfactory.
Laundry wet/too damp.
The appliance restarts the
spin cycle several times.
■ Attach the drain hose correctly or replace it.
■ Tighten the threaded joint on the supply hose.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged?Clean the filter.~ Page 59
■ Is the supply hose kinked or trapped?
■ Is the drawer cover/connector dirty? Clean the detergent drawer.
~ Page 57
■ Has the detergent drawer been pushed in correctly? ~ Page 45
Dispenser(s):
1. Empty and clean. ~ Page 57
2. Refill. ~ Page 45
Clean and refill the dispensers.
■ Is the E childproof lock activated? Deactivate it. ~ Page 43
■ Is $ selected (Rinse Stop = no final spin)? ~ Page 44
■ Can the door only be opened by the emergency release? ~ Page 60
■ Have you pressed the A button or selected Finished In time?
■ Is the door closed?
■ Is the E childproof lock activated? Deactivate it. ~ Page 43
■ If ù is flashing, the detergent drawer has not been pushed in fully. Push
the drawer in correctly.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
■ Clean the drain pump. ~ Page 58
■ Clean the drain pipe and/or the drain hose.
Not a fault – the water is below the visible area.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Is the selected speed too low?
Not a fault – the unbalanced load detection system is adjusting an imbalance.
62
FaultsCause/remedy
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an
imbalance by repeatedly redistributing the laundry.
■ Not a fault – the foam detection system is active – a rinse cycle has been
switched on.
The length of the
programme changes
during the wash cycle.
Water remaining in the
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
■ Not a fault – the effectiveness of the care product is not affected.
care-product
compartment vu.
Odours in the washing
machine.
Run the Drum Clean or Cottons90 °C programme without laundry.
Add standard washing powder or a detergent that contains bleach.
Note: . To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergents intended
for woollens or delicates.
The Å symbol is lit on
the display panel. Foam
may also be leaking from
the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment vu (not suitable for outdoor clothing, sportswear or items
made with down).
Use less detergent for the next wash cycle.
Repeated, intensive
foaming.
Detergent/fabric softener
drips off the seal and
■ Check your basic dosage and dosage strength settings.
■ If necessary, use a different liquid detergent.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the Max. mark.
collects on the door or in
the seal fold.
I am unable to connect to
my home network. The
| symbol does not
appear on the display
panel.
Home Connect is not
working.
Loud noises, vibrations
and machine “wandering”
during the spin cycle.
■ Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi.
~ Page 51
■ Wi-Fi is switched on but I have not been able to connect to my home
network.Check whether your home network is available or try to connect to
your home network again.
You can find solutions to problems with Home Connect at
www.home-connect.com.
■ Is the appliance level?Level the appliance. ~ Page 20
■ Are the appliance's feet secured?Secure the appliance's feet. ~ Page 20
■ Have the transportation securing means been removed? Remove the
transportation securing means. ~ Page 16
The display panel/
indicator lights do not
work while the appliance
is running.
■ Has there been a power failure?
■ Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
breaker/replace the fuses.
■ If the fault occurs repeatedly, call the after-sales service.
Faults and what to do about them. en
63
en After-sales service
FaultsCause/remedy
There is detergent
residue on the laundry.
- P - appears on the
display panel when the
cycle is paused.
- P - and ÿ appear on the
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
■ Press the A button to resume the programme.
The door is unlocked. It is possible to add laundry.
display panel when the
cycle is paused.
If you cannot rectify a fault yourself (after switching the machine off and then on again) or a repair is required:
■ Switch off the appliance and pull the mains plug out of the socket.
■ Turn off the tap and call the after-sales service.
4 After-sales service
After-sales service
If you cannot rectify a fault yourself,
contact customer services. ~ Cover
page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give customer services the
product number (E no.) and the
production number (FD) of the
appliance.
(1U)'
E no.Product number
FDProduction number
You can find this information
*depending on the model:
On the inside of the door*/in the
opened service flap* and on the rear of
the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
64
Consumption rates en
[ Consumption rates
Consumption rates
Energy and water consumption, programme duration and
residual moisture for the main washing programmes
(approximate values)
ProgrammeLoadEnergy
Cottons 20 °C9 kg0,25 kWh90 l2 _ h
Cottons 40 °C9 kg1,10 kWh90 l3 h
Cottons 60 °C9 kg1,06 kWh90 l2 _ h
Cottons 90 °C9 kg2,14 kWh100 l2 _ h
Easy-Care 40 °C4 kg0,71 kWh64 l2 h
Mixed Load 40 °C4 kg0,60 kWh45 l1 ] h
Delicates / Silk 30 °C2 kg0,19 kWh37 l_ h
wool 30 °C2 kg0,19 kWh41 l_ h
ProgrammeApproximate information on the residual moisture**
Cottons44%48%53%62%
Easy-Care40%40%40%40%
Delicates / Silk30%30%30%30%
Wool45%45%45%45%
* Observed values may deviate from the indicated values due to influence of water pressure, hardness
and inlet temperature, ambient temperature, type, amount and soiling of laundry, detergent used,
fluctuations in power supply and selected additional functions.
** Information on residual moisture based on programme-dependent spin-speed limit and maximum
loads.
consumption*
WAWH2...WAWH8...WAWH4...WAWH0...
Max. 1600
rpm
Max. 1400
rpm
Water
consumption*
Max. 1200
rpm
Programme
duration*
Max. 1000
rpm
65
en Technical data
Efficiency test programmes for cotton fabrics
The following programmes (standard programmes, indicated by ü) are suitable for
cleaning normally soiled cotton fabrics and are the most efficient with respect to
combined energy and water consumption.
Standard programmes for cottons in accordance with Regulation (EU) no. 1015/2010
Programme + temperature LoadApproximate programme
Cottons Eco ü + ú9 kg4 _ h
Cottons Eco ü + ú4,5 kg4 ^ h
Cottons Eco ü + û4,5 kg4 ^ h
Programme setting at maximum speed for testing and energy labelling in accordance with Directive
2010/30/EU with cold water (15 °C).
The stated programme temperature is based on the temperature indicated on the care label in the
laundry items. The actual washing temperature may differ from the stated programme temperature for
energy-saving reasons; the washing performance corresponds to the selected temperature.
duration
J Technical data
Technical data
Dimensions:
850 x 600 x 590 mm
(height x width x depth)
Weight:
70-85 kg (depending on the model)
Mains connection:
Mains voltage 220-240 V/50 Hz
Nominal current 10 A
Nominal power 1900-2300 W
Water pressure:
100-1000 kPa (1-10 bar)
Power consumption when switched
off:
0,12 W
Power consumption when it is left on:
0,43 W
Power consumption when networked
(Wi-Fi) in standby mode/duration:
3,8 W / 15 min
66
r Aqua-Stop warranty
Aqua-Stop warranty
Only for appliances with Aqua-Stop
In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:
1. If water damage is caused due to a
fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.
2. The liability guarantee is valid for the
service life of the appliance.
3. It is a prerequisite of all warranty
claims that the appliance with AquaStop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.
Aqua-Stop warranty en
67
7Advice and repair order in the event of faults
GB0344 892 8979 (Calls charged at local or mobile rate.)
IE01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
You can find the contact information for all countries in the attached after-sales
service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001187556*
9001187556 (9603)
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