Bosch WAW325H0GC Instructions for Use

Washing machine
WAW325H0GC

en Instruction Manual and Installation Instructions

Your new washing machine

You have chosen a Bosch washing
machine.

Please take a few minutes to read and
become familiar with the advantages of
your washing machine.

To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.

For more information on our products,
accessories, replacement parts and
services, see our website www.bosch­home.com or contact our after-sales
service centres.

If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.

Read these operating and installation
instructions before switching on the
washing machine.

Display rules

: Warning!

This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.

Caution!

This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.

Note/tip

Information about the optimum use of
the appliance/any other useful
information.

1. 2. 3. / a) b) c)

The steps are represented by numbers
or letters.

■ / -

Lists are represented by a small box or
a dash.

2

en

Contents

enInstruction Manual and Installation Instructions

8 Intended use. . . . . . . . . . . . . . . . .5

( Safety instructions . . . . . . . . . . .6

Children/people/pets . . . . . . . . . . . . . 6

Installation. . . . . . . . . . . . . . . . . . . . . . 7

Operation . . . . . . . . . . . . . . . . . . . . . 10

Cleaning/Maintenance . . . . . . . . . . . 11

7 Environmental protection . . . . .13

Packaging/used appliance . . . . . . . . 13

Tips on economical use . . . . . . . . . . 13

5 Positioning and connecting . . .14

Included with the appliance . . . . . . . 14

Safety instructions. . . . . . . . . . . . . . . 15

Installation surface . . . . . . . . . . . . . . 15

Installation on a base or a wooden

joist floor. . . . . . . . . . . . . . . . . . . . . . 15

Installation on a platform with

drawer . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the appliance in

a kitchenette . . . . . . . . . . . . . . . . . . . 16

Removing the transport locks . . . . . . 16

Hose and cable lengths . . . . . . . . . . 17

Water inlet. . . . . . . . . . . . . . . . . . . . . 18

Water outlet . . . . . . . . . . . . . . . . . . . 19

Levelling . . . . . . . . . . . . . . . . . . . . . . 20

Electrical connection. . . . . . . . . . . . . 20

Before washing for the first time . . . . 21

Transportation. . . . . . . . . . . . . . . . . . 22

Y Main points in brief . . . . . . . . . .23

* Getting to know the

ppliance . . . . . . . . . . . . . . . . . . .24

Washing machine . . . . . . . . . . . . . . . 24

Control panel . . . . . . . . . . . . . . . . . . 25

Display panel . . . . . . . . . . . . . . . . . . 27

Z Laundry. . . . . . . . . . . . . . . . . . . .28

Prepare the laundry . . . . . . . . . . . . . 28

Sorting laundry . . . . . . . . . . . . . . . . . 28

C Detergent . . . . . . . . . . . . . . . . . . 29

Correct selection of detergent . . . . . .29

Saving energy and detergent . . . . . .29

/ Overview of programmes . . . . . 30

Programmes on the programme

selector . . . . . . . . . . . . . . . . . . . . . . .30

Starching . . . . . . . . . . . . . . . . . . . . . .35

Dyeing/bleaching . . . . . . . . . . . . . . .35

Soaking . . . . . . . . . . . . . . . . . . . . . . .35

0 Programme default settings. . . 36

Temperature . . . . . . . . . . . . . . . . . . .36

Spin speed . . . . . . . . . . . . . . . . . . . .36

Ready in ñ . . . . . . . . . . . . . . . . . . . .36

\ Additional programme

settings. . . . . . . . . . . . . . . . . . . . 37

SpeedPerfect (. . . . . . . . . . . . . . . .37

EcoPerfect F . . . . . . . . . . . . . . . . . .37

Prewash T . . . . . . . . . . . . . . . . . . . .37

Water Plus Z . . . . . . . . . . . . . . . . . .37

Stains x . . . . . . . . . . . . . . . . . . . . . .37

1 Operating the appliance . . . . . . 38

Preparing the washing machine . . . .38

Switching on the appliance/

selecting a programme . . . . . . . . . . .38

Placing laundry into the drum . . . . . .38

Measure and add detergent and

care products . . . . . . . . . . . . . . . . . .39

Change the programme default

settings . . . . . . . . . . . . . . . . . . . . . . .40

Select additional programme

settings . . . . . . . . . . . . . . . . . . . . . . .40

Start the programme . . . . . . . . . . . . .40

Child Lock. 3 sec. . . . . . . . . . . . . . . .40

Adding laundry . . . . . . . . . . . . . . . . .41

Changing the programme . . . . . . . . .41

Cancel the programme . . . . . . . . . . .41

Programme end during rinse hold. . .41

Programme end . . . . . . . . . . . . . . . .41

Removing laundry/switching off the

appliance. . . . . . . . . . . . . . . . . . . . . .42

3

en

o Home Connect . . . . . . . . . . . . . 43

Calling up the

Home Connect menu. . . . . . . . . . . . 43

Connecting to the home network

and the Home Connect app . . . . . . 44

Activating/deactivating Wi-Fi . . . . . . 46

Resetting your network settings. . . . 46

Updating the software . . . . . . . . . . . 47

Information on data protection. . . . . 47

Declaration of Conformity . . . . . . . . 47

Q Appliance settings . . . . . . . . . . 48

Activating the setting mode . . . . . . . 48

Changing the signal volume . . . . . . 48

Selecting/deselecting the appliance

automatic switch-off . . . . . . . . . . . . . 48

Switching the drum-care information

signal on/off . . . . . . . . . . . . . . . . . . 48

Exiting setting mode . . . . . . . . . . . . 48

H Sensors . . . . . . . . . . . . . . . . . . . 49

Automatic load sensing . . . . . . . . . . 49

Unbalanced load detection system . 49

AquaSensor . . . . . . . . . . . . . . . . . . . 49

2 Cleaning and maintenance . . . 50

Machine housing/control panel . . . . 50

Drum . . . . . . . . . . . . . . . . . . . . . . . . 50

Descaling. . . . . . . . . . . . . . . . . . . . . 50

Detergent drawer and housing . . . . 51

The drain pump is blocked,

emergency draining. . . . . . . . . . . . . 51

The drain hose at the siphon is

blocked . . . . . . . . . . . . . . . . . . . . . . 52

Filter in the water supply blocked . . 52

[ Consumption rates . . . . . . . . . 58

Energy and water consumption,
programme duration and residual
moisture for the main washing

programmes. . . . . . . . . . . . . . . . . . . 58

J Technical data . . . . . . . . . . . . . 59

r Aqua-Stop warranty . . . . . . . . . 59

3 Faults and what to do about

them. . . . . . . . . . . . . . . . . . . . . . 53

Emergency release . . . . . . . . . . . . . 53

Information on the display panel . . . 54
Faults and what to do about them. . 55

4 After-sales service . . . . . . . . . . 57

4

8 Intended use

Intended use

■ This appliance is intended for private

domestic use only.

■ Do not install or operate this

appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.

■ This appliance must only be used for

washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.

■ This appliance is suitable for

operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).

■ This appliance is intended for use up

to a maximum height of
4000 metres above sea level.

Intended use en

Before you switch on the appliance:

Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.

Read and follow the operating and
installation instructions and all other
information provided with this appliance.

Retain the documents for subsequent
use or for subsequent owners.

5

en Safety instructions

( Safety instructions

Safety instructions

The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.

It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.

Children/people/pets

:Warning

Risk of death!

Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:

■ The appliance may be used

by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.

■ Children must not play with

this appliance.

■ Do not allow children to

clean or maintain this
appliance unsupervised.

■ Keep children under 3 years

and pets away from this
appliance.

■ Do not leave the appliance

unattended when children or
other people who are unable
to assess the risks are in the
vicinity.

:Warning

Risk of death!

Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.

■ Do not position the

appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.

■ Once an appliance has

reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.

6

Safety instructions en

:Warning

Risk of suffocation!

If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
Keep packaging, plastic film
and packing components away
from children.

:Warning

Risk of poisoning!

Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.

:Warning

Risk of burns!

When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.

:Warning

Eye/skin irritation!

Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.

Installation

:Warning

Risk of electric shock/fire/ material damage/damage to the appliance!

If the appliance is not installed
properly, this may lead to a
dangerous situation. Ensure
the following:

■ The mains voltage on your

power socket must match
the rated voltage specified
on the appliance
(identification plate). The
connected loads and the
required fuse protection are
specified on the identification
plate.

■ The mains plug and the

protective contact socket
must match and the earthing
system must be correctly
installed.

■ The installation must have an

adequate cross section.

■ The mains plug must be

freely accessible at all times.
If this is not possible, in
order to comply with the
relevant safety regulations, a
switch (all pole
disconnection) must be built
into the permanent
installation in accordance
with electrical installation
regulations.

7

en Safety instructions

■ If using a residual current

circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.

:Warning

Risk of electric shock/fire/ material damage/damage to the appliance!

If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.

:Warning

Risk of fire/material damage/ damage to the appliance!

The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.

:Warning

Risk of injury/material damage/damage to the appliance!

■ The appliance may vibrate or

move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.

Risk of injury/material damage/damage to the appliance!

■ If you take hold of any of the

appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.

8

Safety instructions en

:Warning

Risk of injury!

■ The appliance is very heavy.

Lifting it may result in injury.
Do not lift the appliance on
your own.

Risk of injury!

■ The appliance has sharp

edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.

Risk of injury!

■ If the hoses and mains

cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.

Caution!
Material damage/damage to

the appliance

■ If the water pressure is too

high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).

Material damage/damage to the appliance

■ If the water hoses are altered

or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.

Material damage/damage to the appliance

■ The use of hoses supplied

by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.

Material damage/damage to the appliance

■ The appliance is secured for

transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.

9

en Safety instructions

Operation

:Warning

Risk of explosions/fire!

Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.

:Warning

Risk of poisoning!

Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.

:Warning

Risk of injury!

■ If you support your weight/sit

on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.

Risk of injury!

■ If you climb onto the

appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.

Risk of injury!

■ If you reach into the drum

while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.

:Warning

Risk of scalding!

When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.

:Warning

Eye/skin irritation!

Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.

10

Safety instructions en

Caution!
Material damage/damage to

the appliance

■ If the amount of laundry in

the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs. ~ Page 30

Material damage/damage to the appliance

■ If you pour the wrong

quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.

Cleaning/Maintenance

:Warning

Risk of death!

The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:

■ Switch off the appliance.

Disconnect the appliance
from the power supply (pull
out the plug).

■ Never take hold of the mains

plug with wet hands.

■ When removing the mains

plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.

■ Do not make any technical

modifications to the
appliance or its features.

■ Repairs and any other work

on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).

■ Spare mains cables can be

ordered from our customer
service.

:Warning

Risk of poisoning!

Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.

:Warning

Risk of electric shock/material damage/damage to the appliance!

If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer,
steam cleaner, hose or spray
gun to clean your appliance.

11

en Safety instructions

:Warning

Risk of injury/material damage/damage to the appliance!

The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.

Caution!
Material damage/damage to

the appliance

Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:

■ Do not allow these agents to

come into contact with the
surfaces of the appliance.

■ Clean the appliance with

nothing but water and a soft,
damp cloth.

■ Remove any detergent,

spray or other residues
immediately.

12

Environmental protection en

7 Environmental

protection

Environmental protection

Packaging/used appliance

)

Tips on economical use

■ Always fill the appliance with the

■ Wash normally soiled laundry

■ Save energy and detergent when

■ The selectable temperatures apply

Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.

maximum amount of laundry for the
relevant programme.
Overview of programmes

~ Page 30

without a prewash.

washing lightly and normally soiled
laundry. ~ Page 29

to the care labels on the textiles. The
temperatures in the machine may
deviate from this so that you get the
optimum mix of energy-saving and
washing results.

■ Information on energy and water

consumption: ~ Page 27
The displays provide information
about the relative level of energy and
water consumption in the selected
programmes.
The more indicator lights light up,
the higher the programme's
consumption.
This enables you to compare the
consumption levels of the different
programmes when choosing your
programme settings and decide on
an energy- and water-saving
programme setting.

■ Energy-saving mode: The display

panel lighting goes out after a few
minutes and the A button flashes.
Press any button to activate the
lighting.
Energy-saving mode is not activated
if a programme is running.

■ Automatic switch off: If the

appliance is not operated for a
prolonged period, it may
automatically switch off before the
programme starts and when the
programme has ended to save
energy. Press the main switch again
to switch on the appliance.
Switching the ~ Page 48 function
on/off

■ If the laundry is subsequently dried

in a tumble dryer, select the spin
speed according to the tumble dryer
manufacturer's instructions.

13

en Positioning and connecting

5 Positioning and

connecting

Positioning and connecti ng

Included with the appliance

Note: Check the machine for transport

damage. Never use a damaged
machine. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
customer services. ~ Page 57





#

+

3

( Mains cable
0 Bag:

■ Installation and operating

instructions

■ Customer services location

directory*

■ Warranty*

■ Cover caps for openings after

the transport braces have
been removed

■ Adaptor with sealing washer

from 21 mm = ½" to

26.4 mm = ¾" *

8 Water supply hose on Aqua-Stop

models

@ Water drain hose
H Elbow for securing the water

drain hose*

P Water supply hose on standard/

Aqua-Secure models

* depending on the model

In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.

Useful tools

■ Spirit level for aligning

■ Spanner with:

– WAF13 for loosening the

transport braces, and

– WAF17 for aligning the appliance

feet

14

Positioning and connecting en

Safety instructions

:Warning

Risk of injury!

■ The washing machine is very heavy.

Be careful when lifting/transporting
the washing machine.

■ When the washing machine is lifted

by its protruding parts (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.

■ If the hose and mains cables are not

routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.

Caution!
Damage to the appliance

Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.

Caution!
Water damage

The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.

Notes

■ In addition to the safety information

listed here, the local water and
electricity supplier may have special
requirements.

■ If in doubt, have the appliance

connected by a specialist.

Installation surface

Note: The washing machine be stable

so that it does not move around.

■ The installation surface must be firm

and level.

■ Soft floors/floor coverings are not

suitable.

Installation on a base or a wooden joist floor

Caution!
Damage to the appliance

The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 9756,
Z 7080X0

Note: On wooden joist floors, install the

washing machine:

■ In a corner, if possible,

■ On a water-resistant wooden board

(min. 30 mm thick) which is screwed
tightly to the floor.

Installation on a platform with drawer

Platform order no.: WMZ 20490, WZ
20490, WZ 20510, WZ 20520

15

en Positioning and connecting

Installing the appliance in a kitchenette

:Warning

Danger of death!

There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.

Notes

■ Recess width of 60 cm required.

■ Only install the washing machine

underneath a continuous worktop
that is securely connected to
adjacent cabinets.

Removing the transport locks

Caution!
Damage to the appliance

■ The machine is secured for

transportation using transport locks.
If the transport locks are not
removed, the drum, for example,
may become damaged when the
machine is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.

■ To prevent transport damage from

occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.

1. Take the hoses out of the holders.

2. Unscrew and remove all four

transportation securing bolts with a
wrench (WAF 13).
Remove the sleeves. Remove the
mains cable from the holders.

3. Insert the covers. Lock the covers

firmly in place by applying pressure
to the snap-in hooks.

Note: Keep the screws and sleeves in

a safe place.

16

Hose and cable lengths

■ Left-hand connection

aFP

aFP

Positioning and connecting en

PD[FP

aFP

■ Right-hand connection

aFP

aFP

aFP

Tip: The following are available from

specialist dealers/customer services:

■ Extension for Aqua-Stop and cold

water supply hose (approx. 2.50 m);
order no. WM Z2380, WZ 10130,
CZ 11350, Z 7070X0

■ A longer supply hose (approx.

2.20 m) for standard models;
individual component number for
customer services: 00353925

PD[FP

17

en Positioning and connecting

Water inlet

:Warning

Danger of death!

There is a risk of electric shock if you
touch live components.
Do not immerse the Aqua-Stop safety
valve in water (it contains an electric
valve).

Notes

■ Only operate the washing machine

using cold mains water.

■ Do not connect the machine to the

mixer tap of an unpressurised hot­water boiler.

■ Do not use a used supply hose. Only

use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.

■ Do not kink or squash the water

supply hose.

■ Do not alter (shorten, cut through)

the water supply hose (otherwise its
strength is no longer guaranteed).

■ Only tighten the screw connections

by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.

■ When connecting to a 21 mm = ½"

tap, first fit an adapter* with a sealing
washer from 21 mm = ½" to

26.4 mm = ¾".
*supplied depending on the model

When the tap is open, the water flow
rate is at least 8 l/min.

If the water pressure is higher than this,
a pressure-reducing valve must be
installed.

Connection

Connect the water supply hose to the
tap (26.4 mm = ¾") and to the
appliance (not necessary for Aqua-Stop
models as this is permanently installed):

■ Model: Standard

■ Model: Aqua-Secure

■ Model: Aqua-Stop

ê

PLQPP

ë

Optimum water pressure in the supply
network

At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)

18

Note: Turn on the tap carefully,

checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.

Positioning and connecting en

Water outlet

:Warning

Risk of scalding!

When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
(e.g. when draining hot water into a
washbasin).
Do not reach into the hot water.

Caution!
Water damage

If the drain hose slips out of the
washbasin or the connection point
during draining due to high water
pressure, any escaping water may
cause water damage.
Secure the drain hose so that it cannot
slip out.

Caution!
Damage to the appliance/fabrics

If the end of the drain hose is immersed
in the drained water, water may be
sucked back into the appliance and
may damage the appliance/fabrics.
Make sure that:

■ The plug does not block drainage

from the washbasin.

■ The end of the drain hose is not

immersed in the drained water.

■ The water drains away quickly

enough.

Connection

■ Drainage into a washbasin

■ Drainage into a siphon

The connection point must be
secured using a hose clamp with a
diameter of 24 - 40 mm (available
from specialist dealers).

■ Drainage into a plastic pipe with

rubber bushing or into a drainage
pit

Note: Do not kink the water drain hose

or put strain on it lengthways.

19

en Positioning and connecting

Levelling

Align the appliance using a spirit level.
Incorrect alignment may result in loud

noises, vibrations and machine
"movement".

1. Loosen the lock nuts using a WAF17

spanner, by turning it in a clockwise
direction.

2. Check the alignment of the washing

machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.

3. The lock nuts on all four appliance

feet must be screwed tightly against
the housing using a suitable WAF17
spanner. In doing so, hold the foot
tight and do not adjust its height.

Electrical connection

:Warning

Danger of death!

There is a risk of electric shock if you
touch live components.

■ Never touch or hold the mains plug

with wet hands.

■ Only pull out the mains cable by the

plug and never by the cable, as this
could damage it.

■ Never unplug the mains plug during

operation.

Observe the following information and
ensure that:

Notes

■ The mains voltage and voltage

indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.

■ The washing machine is only

connected to an alternating current
supply via a properly installed
earthed socket.

■ The mains plug fits the socket.

■ The cable cross-section is adequate.

■ The earthing system is properly

installed.

■ The mains cable is only replaced by

a qualified electrician (if this is
necessary). Replacement mains
cables are available from customer
services.

■ No multiple plugs/couplings or

extension cables are used.

■ If an earth-leakage circuit breaker is

used, only a type which displays the
z symbol is used.
Only this symbol guarantees
compliance with the currently
applicable regulations.

■ The mains plug can be accessed at

all times. If this is not possible, in
order to comply with the relevant
safety regulations, a switch (2-pole
switch-off) must be built into the
permanent installation in accordance
with electrical installation regulations.

■ The mains cable is not kinked,

squashed, altered or cut through.

■ The mains cable does not come into

contact with heat sources.

20

Before washing for the first time

The washing machine was thoroughly
tested before leaving the factory.To
remove any water that may be left over
from the test, run the first wash cycle

without any laundry.

Notes

■ The washing machine must be

correctly installed and connected.

From ~ Page 14

■ Never use a machine if it is

damaged. Inform the after-sales
service.

Preparatory work:

1. Check the machine.

2. Remove the protective film from the

control panel.

3. Plug in the mains plug.

4. Turn on the tap.

Running the programme without laundry:

1. Switch on the appliance.

2. Close the door (do not load any

laundry).

3. Set the Drum Clean 90 °C

programme.

4. Open the detergent drawer.

5. Pour approximately 1 litre of water

into compartment II.

6. Pour standard washing powder into

compartment II.

Note: To prevent foaming, only use

half the amount of detergent
recommended by the detergent
manufacturer.Do not use detergents
intended for woollens or delicates.

7. Close the detergent drawer.

8. Press the A button.

9. Switch off the appliance at the end of

the programme.

Your washing machine is now ready to
use.

Positioning and connecting en

21

en Positioning and connecting

Transportation

E.g. when moving house

Preparatory work:

1. Turn off the tap.

2. Reduce the water pressure in the

supply hose: ~ Page 52; Cleaning
and maintenance – filter in the water
supply blocked

3. Disconnect the washing machine

from the mains.

4. Drain the remaining water:

~ Page 51; cleaning and
maintenance – the drain pump is
blocked, emergency draining

5. Remove the hoses.

Fitting the transportation securing means:

1. Remove the covers and keep them

in a safe place.
If required, use a screwdriver.

Before switching on the appliance
again:

Notes

■ The transport braces must be

removed.

■ Pour approx. 1 litre of water into

compartment II, select the Drain
programme and start.
This will prevent detergent from
flowing unused into the drain during
the next wash.

2. Insert all four sleeves.

Clip the mains cable securely in the
holders. Insert the transportation
securing bolts and tighten them with
a wrench (WAF 13).

22

Main points in brief en

Y Main points in brief

Main points in bri ef

1 @ @ @

Connect the mains
plug. Turn on the

--------

tap.

Open the door. To switch on, press

the # button.

2 @ @ @

Sort the laundry. Observe the

Load the laundry. Close the door.
maximum load
(depending on the
model) on the

--------

display panel.

3 @ @

Add detergent. If necessary, change the default programme

--------

4 @ @ @

settings and/or select additional settings.

Select a
programme, e.g.
Cottons.

FODFN

Start the
programme.

End of the programme Open the door and

remove the laundry.

--------

To switch off, press

the # button.

Turn off the tap (for
models without
Aqua-Stop).

23

en Getting to know the appliance

* Getting to know the appliance

Getting to know the appliance

Washing machine









#

6 7

( Detergent drawer ~ Page 39
0 Operating/display panel
8 Door with door handle
9S Open the door
9T Close the door
@ Service flap

24

Control panel

Getting to know the appliance en

( Main switch

for switching the washing machine
on and off:
Press the # button.

0 Programme selector

for selecting a programme.
Overview of programmes

~ Page 30

8 Additional programme settings:

~ Page 37

■ SpeedPerfect (,

■ EcoPerfect F,

■ Prewash T,

■ Water Plus Z,

■ Stains x

@ A button for:

■ Starting a programme

■ Interrupting a programme, e.g.

to add items of laundry

~ Page 41

■ Cancelling a programme

~ Page 41

H Changing the default programme

settings: ~ Page 36

■ Temperature (Temp. °C s),

■ Spin speed (rpm 0),

■ Ready in ñ time

P Child Lock. 3 sec.

to prevent the set functions from
being changed accidentally:
Press and hold the Ready in ñ +
and - buttons at the same time for
approx. 3 seconds to activate this
function. ~ Page 40

X Display panel for settings and

information. ~ Page 27

25

en Getting to know the appliance

` The Remote Start } button

enables the programme to be
started remotely on the appliance
via the Home Connect app.
Remote start remains enabled for
24 hours after it has been
activated. It is automatically
deactivated if you do not start the
programme via the
Home Connect app during this
time. If you carry out any
operations on the appliance itself,
such as opening the door or
selecting a different programme,
the remote start button will be
deactivated for safety reasons.

Notes

■ Remote start can only be

activated if the door is closed.

■ Remote start cannot be

activated if the childproof lock
is on.

Press and hold the button for
more than 3 seconds to access
the Home Connect settings.

26

Getting to know the appliance en

Display panel

#



Default programme settings:
( Temperature in °C

Ž - 90 (Ž = cold)

■ Spin speed in rpm,

0

8

@ Information on energy and water

Further information

° | º · Stains x ~ Page 37

Programme progress:

! Prewash

$, 0 - 1600*;

* Max. spin speed, depending
on the selected programme
and model,

■ 0 = no spin cycle, draining only

~ Page 36,

■ $ = Rinse Stop ~ Page 36

Ready in ñ time

e.g. 2:30;
Programme duration depends
on the programme selection in
h:min (hours:minutes),

■ Preselection of end time

1 - 24 h;
Programme ends after ... h
(h = hours),

■ Load recommendation

e.g. kg 9*;
* depending on the selected
programme

consumption: ~ Page 13

■ X { { { { {

Water consumption display,

■ þ { { { { {

Energy consumption display

Further information

N Washing

à Rinse

0 Spin

- 0 - Programme end
$ Programme end during Rinse Stop

- P - Pause, e.g. to reload laundry

Home Connect:

†
is off

Wi-Fi is switched off and the
appliance is not connected to your
home network.

†
is flashing

†
is
continuously

The appliance is trying to connect
to your home network.

Wi-Fi is switched on and the
appliance is connected to your
home network.

lit

Washing machine door:

ÿ
lights up

ÿ
flashes

The washing machine door can be
opened.

When the programme has started:
The washing machine door is not
closed properly.

Tap:

r
lights up

r
flashes

Tap not turned on, no water
pressure

Water pressure too low (may
increase the programme duration)

Childproof lock:~ Page 40

E

Childproof lock activated

lights up
E

flashes

Childproof lock activated,
programme selector adjusted

Foam detection:
Å

~ Page 40

lights up

Fault display:

E: - - ~ Page 54

Signal setting:

27

en Laundry

Further information

0 - 4 ~ Page 48

Switching off the appliance automatically:

On OFF ~ Page 13, ~ Page 48

Z Laundry

Laundry

Prepare the laundry

Caution!
Damage to the appliance/fabrics

Foreign objects (e.g. coins, paperclips,
needles, nails) may damage the laundry
or components in the washing machine.

You should therefore note the following
tips when preparing your laundry:

■ Empty any pockets.

■ Type of fabric/fibre

■ Colour

Note: Laundry may discolour. Wash

white and coloured items separately.
Wash new coloured items separately
the first time you wash them.

■ Soiling

Wash laundry with the same level of
soiling together.
Some examples of soiling levels can
be found on ~ Page 29
– Light: Do not prewash, select the

SpeedPerfect ( setting if

necessary
– Normal
– Heavy: Load less laundry, select

a programme with prewash
– Stains: Remove/pretreat stains

while they are fresh. Firstly, dab

with soapy water; do not rub.

Then wash the items of laundry

with the appropriate programme.

Stubborn or dried-in stains can

sometimes only be removed by

washing several times.

■ Symbols on the care labels

Note: The numbers in the symbols

indicate the maximum washing
temperature that may be used.

■ Look out for metal items (paperclips,

etc.) and remove them.

■ Wash delicates in a laundry bag

(tights, underwired bras, etc.).

■ Close any zips; button up any cover

buttons.

■ Brush sand out of pockets and

collars.

■ Remove curtain fittings or place

curtains in a laundry bag.

Sorting laundry

Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:

28

M Suitable for normal washing

process;
e.g. Cottons programme

U A gentle washing process is

required;
e.g. Easy-Care programme

O An especially gentle washing

process is required; e.g.
Delicate/Silk programme

W Suitable for washing by hand;

e.g. W Woollens programme

Ž Do not machine wash.

Detergent en

C Detergent

Detergent

Correct selection of detergent

The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch

If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.

■ Standard detergent with optical

brighteners

Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C

■ Detergent for colours without

bleach or optical brighteners

Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C

■ Detergent for colours/delicates

without optical brighteners

Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C

■ Detergent for delicates

Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C

■ Detergent for woollens

Suitable for wool
Wool programme/
cold - max. 40 °C

Saving energy and detergent

For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.

Saving Soiling/note

Reduced
temperature and
detergent quantity
as per the
recommended
dosage

Temperature as per
the care label and
detergent quantity
as per the
recommended
dosage for heavy
soiling

Note: When measuring the amount of

all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information. ~ Page 39

Light

No visible dirt or stains.
Clothing has taken on
some body odour, e.g.:

■ Light summer/sports

clothing (worn for a
few hours)

■ T-shirts, shirts, blouses

(worn for up to one
day)

■ Guest bed linen and

hand towels (used for
one day)

Normal

Visible dirt or a few light
stains, e.g.:

■ T-shirts, shirts, blouses

(sweat soaked, worn a
few times)

■ Towels, bedding (used

for up to one week)

Heavy

Dirt and/or stains clearly
visible, e.g. tea towels,
baby items, work clothing

29

en Overview of programmes

/ Overview of programmes

Overview of programmes

Programmes on the programme selector

Programme/type of laundry/information Settings

Programme name

Brief explanation of the programme and for which fabrics it is
suitable.

Cottons

Hard-wearing fabrics, heat-resistant fabrics made of cotton or linen

Notes

■ In the EcoPerfect F setting, the washing temperature is

lower than the selected temperature. If you would like to set a
particular washing temperature, use the programme without
the EcoPerfect F setting or, if necessary, set a higher
temperature.

■ The SpeedPerfect ( setting is suitable as a short

programme for lightly soiled laundry.

Easy-Care

Synthetic or blended fabrics

Mixed Load

Mixed load of cottons and synthetic fabrics

* Reduced load for the SpeedPerfect ( setting
** Programme, depending on the model

Max. load

Temperature that can be selected
(Ž = cold)

Spin speed that can be selected;
$ = Rinse Stop,
0 = no spin cycle, draining only

Other programme
settings that can be selected

Max. 9 kg/5* kg
Ž - 90 °C

max. 1600 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

Max. 4 kg
Ž - 60 °C

max. 1200 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

Max. 4 kg
Ž - 40 °C

max. 1600 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

30

Overview of programmes en

Programme/type of laundry/information Settings

Delicates / Silk

For delicate, washable fabrics, e.g. made of silk, satin, synthetic
fibres or blends (e.g. silk blouses, silk scarves)

Note: . Use a detergent suitable for machine-washing delicates or

silk.

Max. 2 kg
Ž - 40 °C

max. 800 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

W Wool
Hand- or machine-washable fabrics that are made of wool or

contain wool;
particularly gentle wash programme to prevent laundry from

shrinking, with longer pauses in the programme (during which the

Max. 2 kg
Ž - 40 °C

max. 800 rpm

-

items rest in the water)

Notes

■ Wool is of animal origin, e.g.: Angora, alpaca, llama, sheep.

■ Use a detergent that is suitable for machine-washing wool.

Rinse / Spin / Drain

Combined extra programme for rinsing and spinning the laundry,
and draining the rinsing water

Note: . The Water Plus Z button is activated at the factory for this

programme.

-

-

max. 1600 rpm
Water Plus Z

If you only want to spin the laundry: Deactivate the
Water Plus Z button and, if required, adjust the spin speed.

If you only want to drain the water: Deactivate the
Water Plus Z button and select the spin speed 0.

** Drum Clean
Programme for cleaning and caring for the drum and the outer tub,

e.g. before running the first wash cycle, if washing frequently at a
low temperature (40 °C or lower) or if an odour has developed
after a prolonged period of non-use. The Drum Clean indicator
light flashes when you use have not used a programme of 60 °C or
higher for a long time.

Notes

■ Run the "Trommelpflege" (drum-care) programme without any

laundry.

■ Use washing powder or a detergent containing bleach. To

prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use
detergent designed for woollens or delicates.

* Reduced load for the SpeedPerfect ( setting
** Programme, depending on the model

0 kg

80, 90 °C

1200 rpm

-

31

en Overview of programmes

Programme/type of laundry/information Settings

SuperQuick 15’

Extra-short programme of approx. 15 minutes, suitable for small
items of lightly soiled laundry

Max. 2 kg
Ž - 40 °C

max. 1200 rpm

-

** Dark Wash
Dark-coloured cottons and dark-coloured easy-care fabrics;
turn items inside-out before washing.

Max. 3.5 kg
Ž - 40 °C

max. 1200 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

** Allergy+
Hard-wearing fabrics made of cotton or linen

Note: . Particularly suited to washing items that need to be

hygienically clean and especially kind to sensitive skin thanks to the
longer wash cycle at a defined temperature, higher water level and
longer spin cycle.

Max. 6,5 kg/5* kg
Ž - 60 °C

max. 1600 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

** Outdoor / Impregnation
Wash cycle followed by waterproofing of membrane-coated

weatherproof and outdoor clothing or water-resistant fabrics

1. Select a programme.

2. Add special detergent for outdoor clothing to compartment II.

3. Add a waterproofing agent (max. 170 ml) to compartment i.

Max. 1 kg
Ž - 40 °C

max. 800 rpm
EcoPerfect F, SpeedPerfect (,

Water Plus Z

4. Press the A button. After-treat the laundry in accordance

with the manufacturer's instructions.

Notes

■ Use a special detergent suitable for machine washing and

dose in accordance with the manufacturer's instructions:

■ Laundry must not be treated with fabric softener.

■ Before washing, clean the detergent drawer thoroughly (all

compartments) to remove fabric-softener residue.

* Reduced load for the SpeedPerfect ( setting
** Programme, depending on the model

32

Overview of programmes en

Programme/type of laundry/information Settings

** Outdoor
Membrane-coated weatherproof or outdoor clothing and water-

resistant fabrics

Notes

■ Use special detergent suitable for machine washing; add the

correct dosage to compartment II in accordance with the

Max. 2 kg
Ž - 40 °C

max. 800 rpm
EcoPerfect F, SpeedPerfect (,

Water Plus Z

manufacturer's instructions.

■ Laundry must not be treated with fabric softener.

■ Before washing, clean the detergent drawer thoroughly (all

compartments) to remove fabric-softener residue.

** Sportswear
Sportswear and leisurewear made from microfibre fabrics

Notes

■ Laundry must not be treated with fabric softener.

■ Before washing, clean the detergent drawer thoroughly (all

compartments) to remove fabric-softener residue.

Max. 2 kg
Ž - 40 °C

max. 800 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

** Curtains

3.5 kg heavy curtains or 25 - 30 m² lightweight drapes

Notes

■ Shorter rinse and final spin cycles.

■ Use a detergent that is suitable for machine-washing curtains.

■ The Prewash T button is set by default. If you do not require

a pre-wash cycle, press the button to deactivate the function.

** Night Wash
Especially quiet programme for washing during the night; suitable

for cotton, linen, synthetic and blended fabrics.

Notes

■ Final buzzer deactivated.

■ Reduced final spin speed set by default and shorter washing

time

** Lingerie
For delicate, washable underwear, e.g. made of velvet, lace, Lycra,

silk or satin.

Max. 3.5 kg
Ž - 40 °C

max. 800 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

Max. 4 kg
Ž - 40 °C

max. 1200 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

Max. 1 kg
Ž - 40 °C

max. 600 rpm
EcoPerfect F, SpeedPerfect (,

Water Plus Z

* Reduced load for the SpeedPerfect ( setting
** Programme, depending on the model

33

en Overview of programmes

Programme/type of laundry/information Settings

** Duvet
Machine-washable items stuffed with synthetic fibres, such as

pillows, quilts and bedspreads; also suitable for items stuffed with
down

Note: . Wash large items separately. Use a detergent designed for

delicates and follow the instructions on the item's care label. Use
detergent sparingly.

** Down Wear
Machine-washable fabrics stuffed with down, such as pillows and

duvets; also suitable for items stuffed with synthetic fibres

Note: . Wash large items separately. Use a detergent designed for

delicates and follow the instructions on the item's care label. Use
detergent sparingly.

Shirts

Non-iron shirts or blouses made of cotton, linen, synthetic fibres or
blended fabrics

Note: . Use the Delicates / Silk programme to wash shirts/blouses

made of silk or delicate fabrics.

* Reduced load for the SpeedPerfect ( setting
** Programme, depending on the model

Max. 2.5 kg
Ž - 60 °C

max. 1200 rpm
EcoPerfect F, SpeedPerfect (,

Water Plus Z

Max. 2.5 kg
Ž - 60 °C

max. 1200 rpm
EcoPerfect F, SpeedPerfect (,

Water Plus Z

Max. 2 kg
Ž - 60 °C

max. 800 rpm
EcoPerfect F, SpeedPerfect (,

Prewash T,
Water Plus Z

34

Starching

Note: Laundry should not be treated

with fabric softener.

Liquid starch can be used to stiffen
fabrics particularly in the Rinse and
Cottons programmes. Measure starch
into compartment M in accordance with
the manufacturer's instructions (clean
first if necessary).

Dyeing/bleaching

Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.

Do not use the washing machine to
bleach clothes.

Soaking

1. Switch on the appliance.

2. Select the Cottons 30 °C

programme.

3. Pour soaking agent/detergent into

compartment II in accordance with
the manufacturer’s instructions.

4. Press the A button. The

programme starts.

5. After approx. 10 minutes, press the

A button to pause the programme.

6. Leave the laundry to soak for as long

as required, then either press the A
button again to continue the
programme or change the
programme.

Overview of programmes en

Notes

■ Load laundry of the same colour.

■ No additional detergent is required;

the soaking solution is used for
washing.

35

en Programme default settings

0 Programme default

settings

Programme default settings

The default programme settings are
displayed in the display panel after
selecting the programme.

You can change the default settings.
An overview of all programme settings,

which can be selected depending on the
programme, can be found from

~ Page 30.

Temperature

(Temp. °C s)

Depending on what stage the
programme is in, you can change the
set temperature before and during the
programme.

The maximum temperature that can be
set depends on the programme that has
been selected.

Spin speed

(rpm 0)

Depending on what stage the
programme is in, you can change the
spin speed (in rpm; revolutions per
minute) before and during the
programme.

Setting 0: The rinsing water is drained
but there is no final spin. The laundry
stays wet inside the drum, e.g. for items
that should not be spun.

Setting $: Rinse Stop = no final spin.
The laundry stays in the water after the
final rinse.

You can select “Rinse Stop” to prevent
creasing if the laundry will not be taken
out of the washing machine immediately
after the programme has ended.

To continue/end the programme

~ Page 41

The maximum speed that can be set
depends on the model and programme
that has been selected.

Ready in ñ

Before starting the programme, you

can preselect the programme end
("Ready in" time) in hourly increments
(h = hour) up to a maximum of
24 hours.

To do this:

1. Select a programme.

The programme duration is displayed
for the selected programme, e.g.

2:30 (hours:minutes).

2. Press the Ready in ñ button

repeatedly until the required number
of hours is displayed.

Note: The setting values are

increased using the Ready in ñ +
button, and decreased using the

Ready in ñ - button.

3. Press the A button.

The programme starts.
The selected number of hours
(e.g. 8 h) is shown in the display
panel and counts down until the
wash programme starts. The duration
of the programme is then displayed.

Note: The length of the programme is

automatically adjusted when the
programme is running. Changes to the
default programme settings or
programme settings may also change
the programme duration.

After starting the programme
(if a Ready in ñ time has been selected
and the wash programme has not yet
started), you can change the
preselected number of hours as follows:

1. Press the A button.

2. Use the Ready in ñ - or + button to

change the number of hours.

3. Press the A button.

After starting the programme, you can

add or remove laundry if necessary.

~ Page 41

36

Additional programme settings en

\ Additional programme

settings

Additional programme settings

An overview of all additional settings,
which can be selected depending on
the programme, can be found from
~ Page 30.

SpeedPerfect (

Washing in a shorter time while
achieving a washing result that is
consistent with, but uses more energy
than, the selected programme, without
the SpeedPerfect ( setting.

Note: Do not exceed the maximum

load.
Overview of programmes ~ Page 30

EcoPerfect F

Energy-optimised washing by reducing
the temperature while achieving a
washing result that is consistent with the
selected programme, without the
EcoPerfect F setting.

Stains x

There are four types of stain to choose
from:

° Food-based grease/oil

| Blood

º Red fruit juice

· Grass

The washing machine adjusts the
average washing temperature, drum
movement and soaking time to the
specific type of stain. Hot or cold water,
gentle or intensive washing and long or
short soaking ensure that the wash­programme sequence is specially
adapted to each type of stain. This
makes sure that stains are treated in the
best possible way.

Note: Pressing and holding the buttons

automatically runs through the set
values.

Prewash T

For heavily soiled laundry.

Note: Pour detergent into

compartments I and II.

Water Plus Z

Higher water level and additional rinse
cycle for particularly sensitive skin and/
or for areas with very soft water.

37

en Operating the appliance

1 Operating the

appliance

Operating the appliance

Preparing the washing machine

Note: The washing machine must be

correctly installed and connected.

From ~ Page 14.

1. Connect the mains plug.

2. Turn on the tap.

3. Open the door.

4. Check that the drum is completely

drained. Drain if necessary.

Switching on the appliance/ selecting a programme

Press the # button. The appliance is
switched on.

The Cottons programme set at the
factory is then always displayed.

You can use this programme or select a
different programme. The programme
selector can be turned in either
direction.

Note: If you have activated the

childproof lock, you must deactivate it
before you can set a different
programme. ~ Page 40

■ The maximum load and the duration

of the programme (alternately)

■ Information on water and energy

consumption
In appliances with a drum light:
The drum is lit after switching on the

appliance, after opening and closing the
door and after starting the programme.
The light switches off automatically.

Placing laundry into the drum

:Warning

Danger of death!

Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse these items of laundry
thoroughly beforehand.

Notes

■ Mix items of laundry of varying sizes.

Laundry items of different sizes

distribute themselves better during

the spin cycle. Individual laundry

items may cause an unbalanced

load.

■ Observe the maximum specified

load. Overfilling adversely affects the

washing result and promotes

creasing.

1. Unfold presorted laundry items and

place them in the drum.

2. Make sure that no items of laundry

are trapped between the door and

the rubber seal, and close the door.

The indicator light on the programme
selector lights up and the default
programme settings for the selected
programme appear in the display panel:

■ Temperature

■ Spin speed

38

Operating the appliance en

The A button indicator lamp flashes
and the programme settings appear in
the display panel.

Measure and add detergent and care products

Caution!
Damage to the appliance

Cleaning agents and agents for pre­treating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.

Dosing

Dose the detergents and care products
according to:

■ Water hardness (ask your water

supply company)

■ The manufacturer's instructions on

the packaging

■ The amount of laundry

■ Soiling ~ Page 29

Filling

:Warning

Eye/skin irritation!

Detergents and care products may
spray out if the detergent drawer is
opened while the machine is in
operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they come
into contact with detergents or care
products.
If accidentally swallowed, seek medical
advice.

Note: Dilute viscous fabric softener and

fabric conditioner with a little water. This
prevents blockages in the washing
machine's piping.

Pour the detergent and care products
into the appropriate compartments:

Measuring aid A For liquid detergent
Compartment II Detergent for the main

wash, water softener,
bleach, stain remover

Compartment i Fabric softener, liquid

starch;
do not exceed max.

Compartment I Detergent for prewash

1. Pull out the detergent drawer as far

as possible.

2. Add detergent and/or care products.

3. Close the detergent drawer.

Measuring aid* for liquid detergent

*depending on the model

Position the measuring aid for dosing
the correct amount of liquid detergent:

1. Pull out the detergent drawer. Press

down the insert and fully remove the
drawer.

2. Slide the measuring aid forwards,

fold it down and click it into place.

3. Reinsert the drawer.

39

en Operating the appliance

Note: Do not use the measuring aid for

gel detergents and washing powder, or
for programmes with prewash or when
the “Ready in” time is selected.

For models without a measuring aid,
pour the liquid detergent into the
appropriate dispenser and place it in
the drum.

Change the programme default settings

You can use or change the default
settings for this washing cycle.

To do this, repeatedly press the
corresponding button until the required
setting is displayed.

Note: Pressing and holding the button

automatically runs through the set
values to the end. Then press the button
once more and you can then change
the setting values again.

The settings are activated without
needing to be confirmed.

The settings are not saved after
switching off the washing machine.

Default programme settings

~ Page 36

Start the programme

Press the A button. The indicator lamp
lights up and the programme starts.

The display panel shows the "Ready in"
time while the programme is running or
the programme length and the
programme progress symbols when the
washing programme has started.
Display panel ~ Page 27

Note: Foam detection

If the Å symbol also lights up in the
display panel, the washing machine has
detected too much foam during the
wash programme and automatically
activated additional rinse cycles to
remove the foam.
Add less detergent to the next washing
cycle with the same load.

If you want to lock the programme to
prevent it from being inadvertently
adjusted, you can select the childproof
lock as follows.

Child Lock. 3 sec.

You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently. To do this,
activate the childproof lock.

Select additional programme settings

By selecting additional settings, you can
better adapt the washing process to
your items of laundry.

The settings can be selected or
deselected depending on the
programme progress.

The button indicator lamps light up if a
setting is activated.

The settings are not saved after
switching off the washing machine.

Additional programme settings

~ Page 37

40

To activate/deactivate, press and hold
the Ready in ñ - and + buttons at the
same time for approx. three seconds.
The E symbol is appears in the display
panel.

■ E lights up: The childproof lock is

active.

■ E flashes briefly: The childproof lock

is active and the programme

selector was turned or a button was

pressed.

Note: The childproof lock remains

active, even once the washing machine
has been switched off. Before selecting
the next programme, deactivate the
childproof lock.

Operating the appliance en

Adding laundry

After starting the programme, you can
add or remove laundry if necessary.

Press the A button to do this.
The A button indicator lamp flashes

and the machine checks whether it is
possible to add laundry.

If the following appears in the display
panel:

■ Both the - P - and ÿ symbols light

up, it is possible to add laundry.

■ - P - lights up, it is not possible to

add laundry.

To continue the programme, press the
A button. The programme continues
automatically.

Notes

■ Do not leave the door open for too

long when adding laundry as water
from the laundry may leak out.

■ For safety reasons, the door remains

locked when the water level or
temperature is high, or while the
drum is turning, and it is not possible
to add laundry during this time.

■ The load display is not active during

reloading.

Cancel the programme

For programmes at high temperatures:

1. Press the A button.

2. To cool down laundry: Select Rinse.

3. Press the A button.

For programmes at low temperatures:

1. Press the A button.

2. Select Spin or Drain.

3. Press the A button.

Programme end during rinse hold

In the display panel, $ flashes, and the
preset spin speed and remaining
programme length are displayed for the
selected programme.

Continue the programme by:

■ Pressing the A button or

■ Changing the spin speed, or setting

the programme selector to Drain
and then pressing the A button.

Programme end

- 0 - and ÿ appear in the display panel.
The A button indicator lamp is off.

Changing the programme

If you have started the wrong
programme by mistake, you can
change the programme as follows:

1. Press the A button.

2. Select another programme.

3. Press the A button. The new

programme starts from the
beginning.

41

en Operating the appliance

Removing laundry/switching off the appliance

1. Open the door and remove the

laundry.

2. Press the # button. The appliance is

switched off.

3. Turn off the tap. Note: Not required for Aqua-Stop

models.

Notes

■ Do not leave any items of laundry in

the drum. They may shrink in the
next wash or discolour another item.

■ Remove any foreign objects from the

drum and the rubber seal – risk of
rusting.

■ Wipe the rubber seal dry.

■ Leave the door and detergent

drawer open so that any residual
water can evaporate. ~ Page 50

■ Always wait until the programme

ends, as the appliance could still be
locked. Then switch the appliance
on and wait for it to unlock.

■ If the display panel goes off at the

end of a programme, the energy­saving mode is active. Press any
button to activate the panel.

42

Home Connect en

o Home Connect

Home Connect

This appliance is Wi-Fi-capable and can
be remotely controlled using a mobile
device.

You can use the Home Connect app to
do the following on your appliance from
your mobile device:

■ Set up programs and launch them.

■ Adjust, activate and deactivate

program settings.

■ Query the status of programs.

■ Adjust, activate and deactivate

appliance settings.

■ Switch off the appliance.

Before you can use the Home Connect
functions, you will need to carry out the
following steps:

1. Install the Home Connect app on

your mobile device.

2. Register in the Home Connect app.

3. Connect your appliance to your

home network automatically or
manually (you only need to do this
the first time).

4. Connect your appliance to the Home

Connect app.

You can find information about the app
on our Home Connect website
www.home-connect.com

Home Connect services are not
available in every country. The
availability of the Home Connect
function depends on the availability of
Home Connect services in your country.
You can find information on this at:
www.home-connect.com

Notes

■ Please observe the safety

precautions in this instruction
manual and make sure that these
are complied with even when
operating the appliance via the
Home Connect app while you are
away from home. You must also
follow the instructions in the
Home Connect app.

■ You cannot use the

Home Connect app to make
changes while the controls on the
appliance are being operated.
However, you can use the
Home Connect app to see any
adjustments made directly on the
appliance itself.

Calling up the Home Connect menu

In the Home Connect menu, you can
create and view network connections,
reset network settings, activate/
deactivate Wi-Fi and find other Home
Connect functions.

1. Switch on the appliance.

2. Press and hold Remote Start } for

at least 3 seconds.

‘ž£ appears in the display.
You are now in the Home Connect
menu.

Note: Briefly press Remote Start } to

exit the Home Connect menu.

43

en Home Connect

Connecting to the home network and the Home Connect app

Connect your appliance to the home
network automatically or manually
(you only need to do this the first time).

Notes

■ If your home network router has a

WPS function, you can connect the
appliance to your home network
automatically.

■ If your home network router does not

have a WPS function, you need to
connect the appliance to your home
network manually.

You must then connect to the Home
Connect app.

Note: To connect your appliance to the

home network, Wi-Fi must be activated
on the appliance. Wi-Fi is deactivated
on the appliance by default and is
activated automatically when you
connect your appliance to your home
network.

2. Activate the WPS function on your

home network router within the next
2 minutes.

If the appliance has connected to your
home network successfully, ™©Ÿ and |
appear in the display and light up
continuously.

Note: If you are not able to establish a

connection, check whether your
appliance is within range of your home
network.Try connecting automatically
again or connect your appliance
manually.

Connecting to your home network manually

Step 2.2

Ensure that you are in the Home
Connect menu. ~ Page 43

Make sure that you have opened the
Home Connect app and are logged in.

1. Set the programme to position 2.

Connecting to your home network automatically

Step 2.1

Ensure that you are in the Home
Connect menu. ~ Page 43

1. Press Start/Reload A.

The appliance now attempts to connect
to your home network. | flashes in the
display.

44

†‘˜ (connect manually) appears in
the display.

2. Press Start/Reload A.

The appliance now sets up its own Wi-Fi
network with the name (SSID)
HomeConnect.

Home Connect en

Connecting to the Home Connect app

If your appliance is connected to your
home network, you can connect it to the
Home Connect app.

Ensure that you are in the Home
Connect menu. ~ Page 43

Make sure that you have opened the
Home Connect app and are logged in.

3. Call up the Wi-Fi setting on the

mobile device.

4. Connect the mobile device to the

Home Connect Wi-Fi network and

enter the password (key)
HomeConnect.
Your mobile device now connects to
the appliance. The connection
process may take up to 60 seconds.

5. Once you have connected

successfully, open the
Home Connect app on your mobile
device and carry out the steps in the
app.

6. In the Home Connect app, enter the

network name (SSID) and password
(key) for your home network.

7. Carry out the last steps in the

Home Connect app to connect your
appliance.

If the appliance has connected to your
home network successfully, ™©Ÿ and |
appear in the display and light up
continuously.

1. Set the programme to position 3.

‘˜˜ (connect to app) appears in the
display.

2. Press Start/Reload A.

The appliance now attempts to connect
to the Home Connect app.

3. Once your appliance is displayed in

the app, carry out the last steps in
the Home Connect app.

Note: If you were not able to establish

a connection, check whether your
mobile end device is within range of
your home network or is connected to
this. Try connecting to the
Home Connect app again.

Note: If you are not able to establish a

connection, check whether your
appliance is within range of your home
network. Try connecting manually again.

45

en Home Connect

Activating/deactivating Wi-Fi

If your appliance is already connected
to your home network, you can activate
or deactivate Wi-Fi on your appliance.

Ensure that you are in the Home
Connect menu. ~ Page 43

1. Set the programme to position 4.

’©Ÿ (Wi-Fi function) appears in the
display.

2. Press Start/Reload A.

If ©Ÿ appears in the display, Wi-Fi is
activated on the appliance. If ©””
appears in the display, Wi-Fi is
deactivated on the appliance.

Notes

■ If you connect to your home network,

Wi-Fi is activated automatically.

■ If Wi-Fi is activated, the appliance will

not switch itself off automatically.

■ If Wi-Fi is switched off on the

appliance, it is not possible to use
the Home Connect app to start or
control the appliance remotely.

■ If Wi-Fi is switched off and your

appliance was previously connected
to your home network, this
connection will be re-established
automatically when Wi-Fi is switched
back on.

■ If you activate this function, the

energy consumption increases in
comparison to the values specified
in the consumption value table.

Resetting your network settings

You can reset all of the network
settings.

Ensure that you are in the Home
Connect menu. ~ Page 43

1. Set the programme to position 5.

§“† (reset network settings)
appears in the display.

2. Press Start/Reload A.

¢“† appears in the display.

3. Press Start/Reload A.

Note: If you want to operate your

appliance via the Home Connect app
again, you will need to reconnect it to
your home network and to the
Home Connect app.

46

Home Connect en

Updating the software

You can update the Home Connect
software on your appliance. As soon as
a new software update is available, a
note appears in the display: —˜š

Install the update directly via the
message in the display or manually as
follows:

Ensure that you are in the Home
Connect menu. ~ Page 43

1. Set the programme to position 6.

—˜š (update) appears in the display.
Start/Reload A flashes if a software
update is available.

2. Press Start/Reload A.

¢“† appears in the display.

3. Press Start/Reload A.

Note: The software update may take

several minutes. Do not switch the
appliance off while updates are being
installed.

■ Security certificate of the Wi-Fi

communication module (to ensure a
secure data connection).

■ The current software and hardware

version of your household appliance.

■ Status of any previous resetting to

factory settings.

This initial registration prepares the
Home Connect functions for use and is
only required when you want to use
these Home Connect functions for the
first time.

Note: Ensure that the Home Connect

functions can be used only in
conjunction with the Home Connect
app. Information on data protection can
be accessed in the Home Connect app.

Declaration of Conformity

Robert Bosch Hausgeräte GmbH
hereby declares that the appliance with
Home Connect functionality meets the
basic requirements and other relevant
provisions of the Directive 2014/53/EU.

A detailed RED Declaration of
Conformity can be found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.

Information on data protection

When your appliance is connected for
the first time to a Wi-Fi network, which is
connected to the Internet, your
appliance transmits the following
categories of data to the Home Connect
server (initial registration):

■ Unique appliance identification

(consisting of appliance codes as
well as the MAC address of the
installed Wi-Fi communication
module).

2.4 GHz band: max. 100 mW

47

en Appliance settings

Q Appliance settings

Appliance settings

You can change the following settings:

■ The volume of the buttons and the

information signals (e.g. at the end
of the programme)

■ Select/deselect the appliance's

automatic switch-off function

~ Page 13

■ Switch the drum-care information

signal on/off (depending on the
model).

You will need to activate the setting
mode in order to change these settings.

3RVLWLRQV







Activating the setting mode

1. Press the # button.

The appliance is switched on and
the Cottons programme is shown at
position 1.

2. Press the Temperature button and,

at the same time, turn the
programme selector clockwise to

position 2. Release the button.
The setting mode is activated and the
preset volume for the information
signals appears in the display panel.

You can now change the settings:

Changing the signal volume

Use the Ready in ñ + or - button to
change the following settings at the
corresponding programme selector
positions:

■ 2: The volume of the information

signals and/or

■ 3: The volume of the button signals.

0 = off, 1 = quiet,
2 = medium, 3 = loud,
4 = very loud

Exit setting mode or:

Selecting/deselecting the
appliance automatic switch­off

With the programme selector in position
4, press the Ready in ñ + or - button to
switch the "Automatic switch-off"
function on or off.

Note: If you have Wi-Fi switched on, the

"Automatic switch-off" function is
switched off.

Exit setting mode or:

Switching the drum-care information signal on/off

depending on the model
With the programme selector in position

5, press the Ready in ñ + or - button to
switch the Drum Clean information
signal on or off.

48

Exiting setting mode

To exit and save the settings, press the
# button.

The appliance is switched off. The
selected settings will take effect the next
time the washing machine is switched
on.

H Sensors

Sensors

Automatic load sensing

Depending on the type of fabric and
load, the automatic load sensing
function optimally adjusts the water
consumption and programme duration
in each programme.

Unbalanced load detection system

The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping drum spinning.

If the laundry is extremely unevenly
distributed, the speed is reduced or the
spin cycle is not performed for safety
reasons.

Note: Place large and small items of

laundry evenly in the drum.
~ Page 38, ~ Page 55

Sensors en

AquaSensor

Depending on the program and model
During a rinse cycle, the Aqua sensor

checks the turbidity of the rinsing water
(turbidity is caused by dirt and
detergent residue). The duration and the
number of rinse cycles depend on the
turbidity of the water.

49

en Cleaning and maintenance

2 Cleaning and

maintenance

Cleaning and maintenance

:Warning

Danger of death!

There is a risk of electric shock if you
touch live components.
Switch off the appliance and pull out the
mains plug.

:Warning

Risk of poisoning!

Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.

Caution!
Damage to the appliance

Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.

Prevent detergent residue from
building up and odours from forming
by following these instructions:

Machine housing/control panel

■ Wipe the housing and the control

panel with a soft, damp cloth.

■ Remove the detergent residue

immediately.

■ Do not clean with a water jet.

Drum

Use chlorine-free cleaning agents, do
not use steel wool.

If there are odours in the washing
machine, or to clean the drum, run the
Drum Clean 90 °C programme without
laundry. Add washing powder.

Descaling

Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from
customer services. ~ Page 57

Notes

■ Ensure the room in which the

washing machine is set up is well

ventilated.

■ Leave the door and detergent

dispenser tray open slightly when

the washing machine is not in use.

■ Occasionally run a wash using the

Cottons 60 °C programme and

powder detergent.

50

Detergent drawer and housing

If the washing machine contains
detergent or fabric softener residues:

1. Pull out the detergent drawer. Press

down the insert and fully remove the
drawer.

2. To remove the insert: Push the insert

upwards from below with your finger.

3. Clean the detergent dispenser tray

and insert with water and a brush,
and dry it. Clean the inside of the
housing as well.

4. Fit the insert and lock it in place

(push the cylinder onto the guide
pin).

5. Push in the detergent drawer.

Note: Leave the detergent drawer open

so that any residual water can
evaporate.

The drain pump is blocked, emergency draining

Cleaning and maintenance en

4. Take the drain hose out of the

retainer.
Remove the sealing cap and pour
the water out into a suitable
container.
Replace the sealing cap and place
the drain hose back in the retainer.

5. Carefully unscrew the pump cover;

residual water may leak out.
Clean the interior, pump-cover
thread and pump housing. The
impeller in the drain pump must be
able to rotate.
Refit the pump cover and screw it on
tightly. The handle must be in a
vertical position.

:Warning

Risk of scalding!

When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the water to cool down.

1. Turn off the tap so that no more

water can flow in and has to be
drained via the drain pump.

2. Switch off the appliance. Pull out the

mains plug.

3. Open and remove the service flap.

6. Place the service flap back on, lock

it into place, and close it.

51

en Cleaning and maintenance

Note: To prevent unused detergent

from flowing straight into the drain
during the next wash: Pour 1 litre of
water into compartment II and start the

Drain programme.

The drain hose at the siphon is blocked

1. Switch off the appliance. Pull out the

mains plug.

2. Loosen the hose clamp. Carefully

remove the drain hose; residual

water may leak out.

3. Clean the drain hose and siphon

connecting piece.

4. Re-attach the drain hose and secure

the connection point using the hose

clamp.

Filter in the water supply blocked

Then clean the filter:

1. Disconnect the hose from the tap.

Clean the filter with a small brush.

2. For standard and Aqua-Secure

models, clean the filter on the rear of
the appliance:
Remove the hose from the rear of
the appliance.
Use pliers to remove the filter and
then clean it.

3. Connect the hose and check for

leaks.

First, reduce the water pressure in the supply hose:

1. Turn off the tap.

2. Select any programme

(except Rinse/Spin/Empty).

3. Press the A button. Allow the

programme to run for approximately

40 seconds.

4. Press the # button. The appliance is

switched off.

5. Pull out the mains plug.

52

3 Faults and what to do

about them.

Faults and what to do about them.

Emergency release

E.g. in the event of a power cut
The programme continues when the

power supply is restored.

However, if the laundry has to be
removed, the washing machine door
can be opened as follows:

:Warning

Risk of scalding!

When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with hot water
and laundry.
If possible, leave it to cool down first.

:Warning

Risk of injury!

You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning.
Wait until the drum has stopped turning.

Faults and what to do about them. en

Caution!
Water damage

Any escaping water may cause water
damage.
Do not open the door if water can be
seen through the glass.

1. Switch off the appliance. Pull out the

mains plug.

2. Drain the water

3. Pull the emergency release

downwards with a tool and release.
The door can then be opened.

. ~ Page 51

53

en Faults and what to do about them.

Information on the display panel

Display Cause/Remedy

- P - and ÿ The door is unlocked. It is possible to add laundry.

- P - ■ The temperature is too high. Wait until the temperature drops.

■ The water level is too high. It is not possible to add laundry. Close the door

immediately, if necessary. Press the A button to continue the programme.

ÿ flashes ■ Laundry may be caught. Open and close the door again and press the A

r lights up ■ Turn on the tap fully,

E:18 ■ The drain pump is blocked. Clean the drain pump. ~ Page 51

E:23 There is water in the base trough, the appliance is leaking. Turn off the tap. Call

E The childproof lock is activated – deactivate it. ~ Page 40
Å lights up Too much foam has been detected and an additional wash cycle has been

The indicator light for
the Drum Clean
programme* flashes

*depending on the
model

| Off: Wi-Fi is switched off and the appliance is not connected to your home network.

Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the

button.

■ If necessary, push the door closed or remove some laundry and then push it

closed again.

■ If necessary, switch the appliance off and on again; set the programme and

make your individual settings; start the programme.

■ Supply hose kinked/trapped,

■ The water pressure is too low. Clean the filter. ~ Page 52

■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.

~ Page 52

customer services. ~ Page 57

activated. Add less detergent to the next washing cycle with the same load.

Run the Drum Clean 90 °C programme or a 60 °C programme to clean and care
for the drum and the outer tub.

Notes

■ Run the programme without laundry.

■ Use washing powder or a detergent containing bleach. To prevent foaming,

only use half the amount of detergent recommended by the detergent
manufacturer. Do not use detergent designed for woollens or delicates.

■ Switching the information signal on/off ~ Page 48

Flashing: The appliance is trying to connect to your home network.
Continuously lit: Wi-Fi is switched on and the appliance is connected to your

home network.

display appears again, call customer services. ~ Page 57

54

Faults and what to do about them. en

Faults and what to do about them.

Faults Cause/Remedy

Water is leaking from the
machine.

The machine is not filling
with water.

Detergent is not being
dispensed.

The door cannot be
opened.

The programme will not
start.

The drum briefly jerks or
judders after the
programme has started.

The water is not draining. ■ Is $ selected (Rinse Stop = no final spin)? ~ Page 41

Water is not visible in the
drum.

The spin result is not
satisfactory.

Laundry is wet/too damp.

The spin cycle runs
several times.

The programme is taking
longer than usual.

The length of the
programme changes
during the wash cycle.

Residual water in the
care-product
compartment i.

■ Attach the drain hose correctly or replace it.

■ Tighten the screw fitting on the supply hose.

■ Have you pressed the Abutton?

■ Is the tap turned on?

■ Could the filter be clogged? Clean the filter. ~ Page 52

■ Is the supply hose kinked or trapped?

■ The safety function is activated. Stop the programme? ~ Page 41

■ Is the E childproof lock activated? Deactivate it.

■ Is $ selected (Rinse Stop = no final spin)? ~ Page 41

■ Can the door only be opened by the emergency release? ~ Page 53

■ Have you pressed the A button or selected Ready in ñ time?

■ Is the door closed?

■ Is the E childproof lock activated? Deactivate it. ~ Page 40

Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.

■ Clean the drain pump. ~ Page 51

■ Clean the drain pipe and/or the drain hose.

Not a fault – the water is below the visible area.

■ Not a fault – the unbalanced load detection system has interrupted the

spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.

■ Is the selected speed too low?

Not a fault – the unbalanced load detection system is adjusting an imbalance.

■ Not a fault – the unbalanced load detection system is adjusting an

imbalance by repeatedly distributing the laundry.

■ Not a fault – the foam detection system is active – a rinse cycle has been

switched on.

Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown in the display
panel.

■ Not a fault – the effect of the care product is not affected.

■ Clean the insert if necessary.

55

en Faults and what to do about them.

Faults Cause/Remedy

Odours in the washing
machine.

Run the Drum Clean or Cottons 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.

Note: . To prevent foaming, only use half the amount of detergent

recommended by the detergent manufacturer. Do not use detergent designed
for woollens or delicates.

The Å symbol lights up
in the display panel. Foam
may also be leaking from
the detergent drawer.

Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into

compartment II (not suitable for outdoor clothing, sportswear or items stuffed
with down).

Use less detergent in the next washing cycle.

I am unable to connect to
my home network. The
| symbol does not
appear on the display

■ Wi-Fi is switched off.To connect to your home network, switch on Wi-Fi.

■ Wi-Fi is switched on but I have not been able to connect to my home

network.Check whether your home network is available or try to connect
to your home network again.

panel.

Loud noises, vibrations
and machine "movement"
during the spin cycle.

■ Is the appliance aligned? Align the appliance. ~ Page 20

■ Are the appliance's feet fixed? Secure the appliance's feet. ~ Page 20

■ Have the transport braces been removed? Remove the transport braces.

~ Page 16

The display panel/
indicator lights do not
work while the appliance

■ Has there been a power failure?

■ Have the fuses blown? Reset/replace the fuses.

■ If the fault occurs repeatedly, call customer services.

is running.

There is detergent
residue on the laundry.

- P - appears in the
display panel when the
cycle is paused.

- P - and ÿ appear in the

■ Some phosphate-free detergents contain water-insoluble residue.

■ Select Rinse or brush the laundry after washing.

■ The water level is too high. It is not possible to add laundry. Close the door

immediately, if necessary.

■ Press the A button to continue the programme.

The door is unlocked. It is possible to add laundry.
display panel when the
cycle is paused.

If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:

■ Switch off the appliance and pull out the mains plug.

■ Turn off the tap and call customer services.

56

4 After-sales service

After-sales service

If you cannot rectify a fault yourself,
contact customer services. ~ Cover
page

We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.

Please give customer services the
product number (E no.) and the
production number (FD) of the
appliance.

(1U )'

E no. Product number
FD Production number

You can find this information
*depending on the model:

On the inside of the door*/in the
opened service flap* and on the rear of
the appliance.

Trust the expertise of the
manufacturer.

Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.

After-sales service en

57

en Consumption rates

[ Consumption rates

Consumption rates

Energy and water consumption, programme duration and residual moisture for the main washing programmes

(approximate values)

Program Load Energy

consumption*

Cottons 20 °C 9 kg 0,25 kWh 90 l 2 _ h

Cottons 40 °C 9 kg 1,10 kWh 90 l 3 h
Cottons 60 °C 9 kg 1,16 kWh 90 l 2 _ h
Cottons 90 °C 9 kg 2,14 kWh 100 l 2 _ h

Easy-Care 40 °C 4 kg 0,71 kWh 64 l 2 h
Mixed Load 40 °C 4 kg 0,60 kWh 45 l 1 ] h
Delicates / Silk 30 °C 2 kg 0,19 kWh 37 l _ h
Wool 30 °C 2 kg 0,19 kWh 41 l _ h

Values determined according to the valid version of IEC60456.

* Observed values may deviate from the indicated values due to influence of water pressure, hardness,

and inlet temperature, ambient temperature, type, amount and soiling of laundry, detergent used,
fluctuations in the power supply and the selected additional functions.

Water consumption*

Program duration*

58

Technical data en

J Technical data

Technical data

Dimensions:
850 x 600 x 590 mm

(height x width x depth)
Weight:

70-85 kg (depending on the model)
Mains connection:

Mains voltage 220-240 V/50 Hz
Nominal current 10 A
Nominal power 1900-2300 W
Water pressure:

100-1000 kPa (1-10 bar)

Power consumption when switched
off:

0,12 W
Power consumption when it is left on:
0,43 W

Power consumption when networked
(Wi-Fi) in standby mode/duration:

0,9 W / 20 Min.

r Aqua-Stop warranty

Aqua-Stop warranty

Only for appliances with Aqua-Stop

In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:

1. If water damage is caused due to a

fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.

2. The liability guarantee is valid for the

service life of the appliance.

3. It is a prerequisite of all warranty

claims that the appliance with Aqua­Stop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.

4. Appliances with Aqua-Stop do not

need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.

59

7 Advice and repair order in the event of faults

GB 0344 892 8979 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)

You can find the contact information for all countries in the attached after-sales
service directory.

Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY

*9001387764*

9001387764 (9804)