Washing machine
WAN2823BSN
[en] User manual and installation
instructions
Register your
new device on
MyBosch now and
get free benefits:
bosch-home.com/
welcome
en
Table of contents
Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................4
Safe installation ................................5
Safe use ...........................................7
Safe cleaning and maintenance.......9
Preventing material damage ........11
Environmental protection and
saving energy................................12
Disposing of packaging .................12
Save energy and conserve re-
sources...........................................12
Energy saving mode ......................13
Installation and connection..........13
Unpacking the appliance ...............13
Contents of package......................14
Requirements for the installation
location ...........................................14
Removing the transit bolts .............15
Connecting the appliance ..............17
Aligning the appliance....................18
Familiarising yourself with
your appliance...............................19
Appliance .......................................19
Detergent drawer............................20
Controls ..........................................20
Display ...........................................21
Buttons ..........................................23
Programmes ..................................24
Accessories...................................29
Before using for the first time ......29
Starting an empty washing cycle ...29
Laundry..........................................30
Preparing the laundry.....................30
Sorting laundry ...............................31
Degrees of soiling ..........................31
Care symbols on the care labels ...31
Detergents and care products......32
Detergent recommendation ...........32
Detergent dosage ..........................33
Basic operation .............................33
Switching on the appliance ............33
Setting a programme .....................34
Adjusting the programme set-
tings................................................34
Loading laundry..............................34
Using a measuring aid for liquid
detergent ........................................34
Adding detergent and care
product ...........................................35
Starting the programme .................35
Adjusting the "Ready in" time
before the programme starts .........35
Soaking laundry .............................35
Adding laundry ...............................36
Cancelling the programme ............36
Resuming the programme when
the programme status is Rinse
Hold ................................................36
Unloading the laundry ....................36
Switching off the appliance ............36
Childproof lock..............................37
Activating the childproof lock.........37
Deactivating the childproof lock.....37
Basic settings................................38
Overview of the basic settings .......38
Changing the basic settings ..........39
Cleaning and servicing.................39
Tips on appliance care...................39
Cleaning the drum..........................39
Cleaning the detergent drawer ......39
Descaling........................................40
2
Cleaning the drain pump................41
Cleaning the water outlet hose
at the siphon...................................43
Clean the water inlet filters. ............44
Troubleshooting............................46
Error code / Fault display / Sig-
nal...................................................46
Malfunctions ...................................47
Noise ..............................................51
Problem with results.......................51
Leakage..........................................52
Odours............................................53
Emergency release ........................54
Transportation, storage and
disposal .........................................54
Removing the appliance ................54
Inserting the transit bolts................54
Using the appliance again .............55
Disposing of old appliance ............55
Customer Service..........................56
Product number (E-Nr.) and pro-
duction number (FD) ......................56
en
Consumption values.....................57
Technical specifications...............57
3
en Safety
Safety
Observe the following safety instructions.
General information
You can find general information for this instruction manual here.
¡ Read this instruction manual carefully.
¡ This manual is intended for the installer and the user of the ap-
pliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:
¡ According to this installation and instruction manual.
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
4
Safety en
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical
installation must be properly installed. The installation must
have a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a
type with the mark.
▶
Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶
When installing the appliance, check that the power cable is
not trapped or damaged.
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with hot appliance parts or heat sources.
▶
Never let the power cord come into contact with sharp
points or edges.
▶
Never kink, crush or modify the power cord.
5
en Safety
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
¡ The high weight of the appliance may result in injury when lif-
ted.
▶
Do not lift the appliance on your own.
¡ If this appliance is not correctly installed in a washer-dryer
stack, the installed appliance may fall.
▶
Only stack the dryer on a washing machine using the connection kit from the dryer manufacturer . No other installation method is permitted.
▶
Do not install the appliance in a washer-dryer stack if the
dryer manufacturer does not offer a suitable connection kit.
▶
Do not install appliances from different manufacturers and
with varying depths and widths in a washer-dryer stack.
▶
Do not install a washer-dryer stack on a platform; the appliances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
CAUTION‒Risk of injury!
¡ The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit
level.
6
Safety en
¡ If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.
▶
Lay hoses and power cords in such a way that there is no
risk of tripping.
¡ If the appliance is moved by holding onto protruding compon-
ents, such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding
parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
▶
Wear protective gloves when installing and transporting the
appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box
and turn off the water tap.
▶
"Call Customer Service." →Page56
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
¡ An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
7
en Safety
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening.
▶
With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliance
door beyond repair so that the appliance door will no longer
close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if consumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that
contain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
¡ The covering plate may break if you stand on or climb onto
the appliance.
▶
Do not stand on or climb onto the appliance.
¡ The appliance may tip over if you sit on or lean against the
open door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
8
Safety en
¡ Reaching into the drum while it is still turning may cause hand
injuries.
▶
Wait for the drum to come to a complete stop before reaching inside.
CAUTION‒Risk of burns!
When washing at high temperatures, the glass in the appliance door becomes hot.
▶
Do not touch the appliance door when it is hot.
▶
Keep children away from the appliance door when it is hot.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution
gets hot.
▶
Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care
products may spray out from the appliance. Contact with eyes
or skin may cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they
come into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
¡ Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
9
en Safety
▶
If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent
any risk.
¡ An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories is dangerous.
▶
Only use the manufacturer's original spare parts and original accessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents
that contain solvents.
▶
Do not use cleaning agents that contain solvents.
10
Preventing material damage en
Preventing material damage
Preventing material damage
Preventing material damage
Follow these instructions to avoid material damage and damage to the appliance.
ATTENTION!
¡ The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener,
detergent, care product or cleaning agent.
▶
Follow the dosage recommendations from the manufacturer.
¡ Exceeding the maximum load ca-
pacity impairs the function of the
appliance.
▶
Observe the "maximum load capacity" →Page24 for each
programme and do not exceed
it.
¡ The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed may result in material damage and damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts completely and keep them in a safe
place.
▶
Before transport, fit the transit
bolts fully in order to prevent
damage in transit.
¡ Material damage may be caused if
the water inlet hose is connected
incorrectly.
▶
Tighten the screw connections
on the water inlet until they are
hand-tight.
▶
Ideally, connect the water inlet
hose directly to the water tap,
without any additional connecting elements such as adapters,
extensions, valves or similar.
▶
Ensure that the inner diameter
of the water tap is at least 17
mm.
▶
Make sure that the length of the
thread on the connection to the
water tap is at least 10 mm.
¡ If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶
Make sure that the water pressure in the water supply system
is min. 100kPa (1bar) and
max. 1000kPa (10bar).
▶
If the water pressure exceeds
the maximum value specified, a
pressure-reducing valve must be
installed between the drinking
water connection and the hose
set of the appliance.
▶
Do not connect the appliance to
the mixer tap of an unpressurised hot-water boiler.
¡ Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied with the appliance or genuine spare hoses.
▶
Never re-use water hoses that
have been used before.
¡ Operating the appliance using wa-
ter that is dirty or too hot may
cause material damage.
▶
Only operate the appliance with
cold mains water.
¡ Unsuitable cleaning products may
damage the surfaces of the appliance.
▶
Do not use harsh or abrasive
detergents.
▶
Do not use cleaning products
with a high alcohol content.
▶
Do not use hard scouring pads
or cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp
cloth.
11
en Environmental protection and saving energy
▶
Remove all detergent residue,
spray residue or other residues
immediately if they come into
contact with the appliance.
Environmental protection and saving energy
Environmental protection
and saving energy
Environmental protection and saving energy
Help protect the environment by using your appliance in a way that conserves resources and by disposing of
reusable materials properly.
Disposing of packaging
"Add " →Page33 detergent based
on the laundry's degree of soiling.
For light to normal soiling, a smaller amount of detergent is sufficient. Observe the dosage recommendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
At low temperatures, the appliance
consumes less energy. For light to
normal soiling, lower temperatures
than indicated on the care label
are also sufficient.
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by
type and dispose of them separately.
Information about current disposal
methods are available from your
specialist dealer or local authority.
Save energy and conserve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low temperatures and longer wash times and
use "maximum load capacity"
→Page24.
Energy consumption and water
consumption is most efficient.
Set the maximum spin speed if you
want to dry the laundry in a tumble
dryer afterwards.
The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
Washing with prewash increases
the programme duration and increases energy and water consumption.
The appliance has a continuous
automatic load adjustment function.
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment function optimally adjusts the water
consumption and programme duration.
12
Installation and connection en
Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode. All
displays go out and flashes.
Energy-saving mode ends when you
use the appliance again, e.g. if you
open or close the door.
Installation and connection
Installation and connection
Installation and connection
You can find out where and how best
to install your appliance here. You
will also learn how to connect the appliance to the water and power supply.
Unpacking the appliance
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
ATTENTION!
Objects remaining in the drum that
are not designed for operation with
the appliance may cause material
damage and damage to the appliance.
▶
Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
1. Remove any packaging and pro-
tective covers completely from the
appliance.
For the environmentally friendly
disposal of the packaging materials, observe the information on the
topic of
→"Disposing of packaging",
Page12.
2. Check the appliance for visible
damage.
3. Open the door.
→"Basic operation", Page33
4. Remove the accessory from the
drum.
5. Close the door.
13
en Installation and connection
1 2 3
4
1
2
3
4
Contents of package
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
Washing machine
Accompanying documents
Water inlet hose
Cover caps
14
Requirements for the installation location
The appliance may "wander" when it
spins. Observe the instructions for
the installation location.
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
Installation and connection en
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appliance to a base using the manufacturer's "fixing brackets"
→Page29 before using the appliance for the first time.
ATTENTION!
¡ If the appliance is installed in
areas exposed to frost or outdoors, frozen residual water may
damage the appliance and frozen
hoses may crack or split.
▶
Do not install or operate this appliance anywhere that is liable to
experience frost and/or outdoors.
¡ The appliance underwent a func-
tion test before leaving the factory
and may, therefore, contain residual water. This residual water may
leak out if the appliance is tilted at
an angle greater than 40°.
▶
Tilt the appliance carefully.
Installation location Requirements
On a base Secure the appliance
with "fixing brackets"
→Page29.
Installation location Requirements
On a wooden joist
floor
Place the appliance
on a water-resistant
wooden board which
is screwed tightly to
the floor. The wooden
board should be at
least 30mm thick.
In a kitchen unit ¡ A niche width of
60cm is required.
¡ Only install the ap-
pliance underneath a continuous
worktop that is securely connected
to adjacent cabinets.
On a wall Do not trap the hoses
between the wall and
the appliance.
Note:If you want to install the washing machine with a dryer as a
washer-dryer stack, your washing machine's worktop must be replaced
first.
To replace the worktop, please contact "customer service" →Page56.
Removing the transit bolts
The appliance is secured for transportation using transit bolts on the
rear of the appliance.
Notes
¡ Please read the information in the
"Safety" →Page4 and "Preventing
material damage" →Page11 sections to ensure that you use the
appliance safely.
¡ Keep the transit bolts, screws and
sleeves in a safe place for future
"transport" →Page54.
15
en Installation and connection
1. Pull the hoses out of the holders.
2. Unscrew and remove all four
screws for the transit bolts with a
WAF 13 wrench.
3. Pull the power cord out of the
holder.
4. Remove the four sleeves.
5. Put on the four cover caps.
6. Press down on the four cover
caps.
16
Installation and connection en
2
1
¾˝
min.
min.
10 mm
17 mm
Connecting the appliance
Connect your appliance to the power
supply, water inlet and water outlet.
Connecting the water inlet hose
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
1. Connect the water inlet hose.
2. Connect the water inlet hose to a
tap (26.4mm=3/4").
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed connection point.
▶
Secure the water outlet hose
against unintentional loosening.
Drainage into a siphon.
Secure the connection point with a (24–
40 mm) hose clamp.
Drainage into a wash
basin.
Fix and secure the water outlet hose with an
"elbow" →Page29.
Drainage into a plastic
pipe with rubber
sleeve.
Fix and secure the water outlet hose with an
"elbow" →Page29.
3. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
Connecting the appliance to the electricity supply
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appliance can be found under "Technical data" →Page57.
2. Check the mains plug is inserted
properly.
17
en Installation and connection
Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance
from moving, align the appliance correctly.
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clockwise direction.
2. To align the appliance, turn the ap-
pliance feet. Check that the appliance is level using a spirit level.
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
In doing so, hold the foot tight and
do not adjust its height.
All appliance feet must stand firmly
on the ground.
18
Familiarising yourself with your appliance en
1
2
4
6
3
5
7
7
1
2
3
4
5
6
7
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
You can find an overview of the parts of your appliance here.
On certain models, specific details such as the colour and shape may differ
from those pictured.
"Maintenance flap for the drain pump"
→Page41
Door
"Detergent drawer" →Page20
"Controls" →Page20
"Water outlet hose" →Page17
"Power cord" →Page17
"Transit bolts" →Page15
19
en Familiarising yourself with your appliance
1 2 3
1
2
3
2 3
1 1
4
1
2
3
4
Detergent drawer
Below is an overview of the structure
of the detergent drawer.
Compartment II:
¡ Detergent for main wash
¡ Water softener
¡ Bleach
¡ Stain remover
Compartment :
¡ Fabric softener
¡ Liquid starch
¡ Waterproofing agent
Compartment I:
¡ Detergent for prewash
¡ Hygiene detergent
Controls
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
"Programmes" →Page24
20
"Programme selector" →Page33
"Display" →Page21
Buttons
Display
Display
Display
The display shows the current settings, options or relevant information.
Display Designation Description
1
0:40
1
10h
1
8 kg
––– - 1400 Spin speed Set spin speed in rpm.
– 90 Temperature Set temperature in °C.
Start/Pause Start, cancel or pause
––– Rinse Hold Programme status
1
Example
Programme duration/
programme time re-
Approximate expected programme duration or programme time remaining.
maining
"Ready in" time The programme end has been set and the remaining
number of hours is displayed.
→"Buttons", Page23
Recommended load The maximum load capacity for the selected pro-
gramme in kg.
→"Buttons", Page23
0= No final spin, only draining
–––: Rinse Hold, no draining
→"Buttons", Page23
(cold)
¡ Lights up: The programme is running and can be
cancelled or paused.
¡ Flashes: The programme can be started or contin-
ued.
Display en
21
en Display
Display Designation Description
End End of programme Programme status
Childproof lock ¡ Lights up: The childproof lock is activated.
¡ Flashes: The childproof lock is active and the pro-
gramme selector has been adjusted.
→"Deactivating the childproof lock", Page37
Prewash Prewash is activated.
→"Buttons", Page23
Water Plus and Rinse
Plus
Wash with more water and a rinse cycle is activated.
→"Buttons", Page23
SpeedPerfect Short wash activated.
→"Buttons", Page23
Door ¡ Lights up: The door is locked and cannot be
opened.
¡ Flashes: The door is not closed properly.
¡ Off: The door is unlocked and can be opened.
Tap ¡ No water pressure.
→"Error code / Fault display / Signal", Page46
¡ The water pressure is too low.
E:60 / -2B
1
Error Error code, error display, signal.
→"Error code / Fault display / Signal", Page46
1
Example
22
Buttons en
Buttons
Buttons
Buttons
Below is an overview of the buttons and their setting options.
The selection of programme settings depends on the selected programme. You
can see the selection options for each programme in the overview for
→"Programmes", Page24.
Button Selection Description
¡ Start
¡ Cancel
¡ Pause
¡ Activate
¡ Deactivate
1–24 hours Set the programme end.
– 90 °C Adjust the temperature in °C.
––– - 1400 Adjust the spin speed or activate ––– (Rinse
3 sec. ¡ Activate
¡ Deactivate
¡ Activate
¡ Deactivate
¡ Activate
¡ Deactivate
Start, cancel or pause the programme.
Activate or deactivate a short washing programme.
Note:Energy consumption increases.
The washing result is not affected by this.
The programme duration is already included in
the set number of hours.
Once the programme has started, the programme duration is displayed.
Hold).
If ––– is selected, the water is not drained at the
end of the washing cycle and the spin cycle is deactivated. The laundry remains in the water used
for rinsing.
Activate or deactivate the childproof lock.
Disable the control panel to prevent unwanted or
accidental operation.
If the childproof lock is activated and the appliance has been switched off, the childproof lock
remains activated.
→"Childproof lock", Page37
Activate or deactivate prewash, e.g. for washing
heavily soiled laundry.
Activate or deactivate wash with more water and
an additional rinse cycle.
Recommended for particularly sensitive skin or
in regions with very soft water.
23
en Programmes
––– (Rinse Hold)
Programme settings
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
1
8 90 1400
–
8 90 1400
Programmes
Programmes
Programmes
Below is an overview of the programmes. You can find information on the load and on the adjustable pro-
gramme options.
24
linen or blended fabrics.
Also suitable as a short programme for normally
soiled laundry when you activate . If
is activated, the maximum load capacity is re-
duced to 5kg.
linen or blended fabrics.
Energy-saving programme.
Note:To save energy, the actual washing tem-
perature may deviate from the set washing tem-
perature. The washing performance meets legal
requirements.
Programme setting
→"Care symbols on the care labels", Page31
Programme Description
Tip:The laundry's care labels provide you with additional information on programme selection.
Cotton Wash hard-wearing items made from cotton,
Cotton Intensive Wash hard-wearing items made from cotton,
1
––– (Rinse Hold)
Programmes en
Programme settings
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
–
1
8 – 1400
4 60 1200
4 60 1400
–
2 40 800
Programme Description
fabrics.
Suitable for normally soiled items.
Note:Textiles which can be washed as per the
care symbol at 40 °C or at 60 °C can
be washed together. In order to achieve the best
possible energy efficiency, the optimum wash-
ing temperature for this programme was saved.
The washing temperature is activated and can-
not be changed.
rics.
thetic or blended fabrics.
Suitable for lightly soiled laundry.
Eco 40-60 Wash items made from cotton, linen or blended
Easy Care Wash items made from synthetic or blended fab-
Mix Wash items made from cotton, linen, or syn-
viscose and synthetics.
Use a detergent that is suitable for delicates or
silk.
Programme setting
Delicate / Silk Wash delicate, washable items made from silk,
1
25
en Programmes
––– (Rinse Hold)
Programme settings
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
– – –
1
2 40 800
– –
– – 1400
– – – –
– – 1400
4 40 1200
4 60 1400
Programme Description
26
Note:Wash especially delicate items or items
with hooks, eyelets or clips in a mesh laundry
bag.
from wool or contain wool.
To prevent the laundry from shrinking, the drum
moves the items very gently with long pauses.
Use a detergent that is suitable for wool.
drains the water.
If you only want to drain the water, activate 0.
The laundry is not spun.
Wool / Handwash Hand- or machine-washable items that are made
Rinse Rinses and then spins the laundry, and then
Spin / Drain Spins and drains the water.
made from cotton or easy-care fabric, e.g. jeans.
Turn laundry inside-out before washing.
Use liquid detergent.
thetic or blended fabrics.
Suitable for quiet washing at night.
Programme setting
Jeans / Dark Wash Wash dark-coloured and colour-intense items
Mix Silent Wash items made from cotton, linen, or syn-
1
––– (Rinse Hold)
Programmes en
Programme settings
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
–
1
6,5 60 1400
2 60 800
Programme Description
The audible signal at the end of the programme
is deactivated and a reduced final spin speed
set by default.
linen or blended fabrics.
Suitable for allergy sufferers and for strict hy-
giene requirements.
Note:Once the set temperature has been
reached, it remains constant throughout the
washing process.
cotton, linen, synthetic fibres or blended fabrics.
Tip:In order to avoid creasing in your laundry,
you can activate . The laundry is only given a
short spin and can be removed while still drip-
AllergyPlus Wash hard-wearing items made from cotton,
Shirts / Blouses Wash non-iron shirts and blouses made from
ping wet. Hang out shirts and blouses while they
are still dripping wet so that they drip dry.
Use the Delicate / Silk programme to wash
shirts and blouses made from silk or delicate
fabrics.
Programme setting
1
27
en Programmes
––– (Rinse Hold)
Programme settings
Max. spin speed (rpm)
1
Max. temperature (°C)
Max. load (kg)
–
–
1
2 40 800
4 40 1200
Programme Description
28
thetic fibres, microfibre or fleece.
Use a detergent that is suitable for sports items.
Do not use fabric softener.
Tip:Use the Easy Care programme to wash
heavily soiled laundry.
ded fabrics.
Short programme for small items of lightly
soiled laundry.
The programme duration is approx. 30 minutes.
If you wish to reduce the programme duration to
15 minutes, activate . The maximum load is
reduced to 2kg.
Programme setting
Sport Wash sports and leisure items made from syn-
Rapid 15'/30' Wash items made from cotton, synthetic or blen-
1
Accessories en
Accessories
Accessories
Accessories
Use original accessories. These have been made especially for your appliance.
Use Order number
Water inlet hose extension Extend the water inlet hose for
cold water or AquaStop (approx.
2.50 m).
Fixing brackets Improves the stability of the ap-
pliance.
Longer water inlet hose Replace the standard water in-
let hose with a longer hose
(2.20 m).
Elbow Secure the water outlet hose in
place.
Liquid detergent insert Measure liquid detergent. 00637516
WMZ2381
WMZ2200
00353925
00655300
Before using for the first time
Before using for the
first time
Before using for the first time
Prepare the appliance for use.
Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
1. Turn the programme selector to
Cotton 90°.
2. Close the door.
3. Pull out the detergent drawer.
29
en Laundry
4. Pour approx. 1 litre of tap water
into compartment II.
5. Pour washing powder into com-
partmentII.
To prevent foaming, use only half
of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use
detergent suitable for woollens or
delicates.
6. Push in the detergent drawer.
7. Press to start the programme.
a The display shows the remaining
programme duration.
a After the programme has ended,
the display shows: "End".
8. Start the first wash cycle or set the
programme selector to Off to
switch off the appliance.
→"Basic operation", Page33
Laundry
Laundry
Laundry
You can wash all items that the manufacturer has marked as machinewashable on the care label and fabrics made from hand-washable wool
using your appliance.
Preparing the laundry
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶
Remove all items from any pockets in your laundry before using
the appliance.
▶
To protect your appliance and the
laundry, prepare the laundry beforehand.
– Empty all pockets
– Brush sand out of all collars and
pockets
– Close bed covers and cushion
covers
– Close all zips, Velcro fasteners,
hooks and eyes
– Tie cloth belts and apron strings
together or use a mesh laundry
bag
– Remove curtain hooks and lead
strips or use a mesh laundry
bag
– Use a mesh laundry bag for
small items of laundry such as
children's socks
– Separate items of laundry and
shake them out
30
Laundry en
– Wash large and small items of
laundry together
– Dab fresh stains with soapy wa-
ter (do not rub them)
– Some stubborn or dried-in stains
can be removed by washing
several times
Sorting laundry
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
▶
To improve washing results and
prevent discolouration, sort the
laundry according to the following
criteria before washing.
– Type of fabric and fibre type
– Whites
– Colours
Wash new coloured items
separately the first time you
wash them.
– "Soiling" →Page31
– "Care symbols on the care la-
bels" →Page31
Degrees of soiling
Degree of soiling Soiling Examples
Light ¡ No dirt or stains are visible
¡ Laundry has absorbed odours
Normal Dirt or light stains are visible ¡ T-shirts, shirts or blouses are
Heavy Dirt or stains are clearly visible Tea towels, baby items or work
Light summer clothing or sports
clothing that has been worn for a
just a few hours
sweat-soaked or have been
worn a few times
¡ Towels or bedding that has
been used for up to one week
clothing
Care symbols on the care labels
The symbols indicate the recommended programme and the numbers in the
symbols indicate the maximum recommended washing temperature.
Symbol Washing process Recommended programme
Normal Cottons
Gentle Easy Care
Particularly gentle Delicates/Silk for washing by
hand
Hand wash Wool
Not suitable for machine-washing –
Tip:You can find more information
about care symbols at www.ginetex.ch.
31
en Detergents and care products
Detergents and care products
Detergents and care
products
Detergents and care products
You can protect your appliance and
your laundry by selecting and using
the correct detergents and care
products. You can use all detergents
and care products which are suitable
for domestic washing machines.
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
The manufacturer's instructions for
Notes
¡ Only use liquid detergents that are
self-flowing
¡ Do not mix different liquid deter-
gents
¡ Do not mix detergent and fabric
softener
¡ Do not use products which have
developed a top layer or are highly
congealed
¡ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach)
¡ Use dyes sparingly as salt may
damage stainless steel
¡ Do not use bleaching agents in the
appliance
use and dosage can be found on the
packaging.
Detergent recommendation
This information helps you to choose the right detergent for your fabrics.
Detergent Fabrics Programme Temperature
Standard detergent with optical brighteners
Detergent for colours
without bleach or optical
brighteners
Detergent for colours/delicates without optical brighteners
Detergent for delicates Delicate fabrics made from
Detergent for woollens Wool Wool From cold up to 40°C
Heat-resistant white fabrics
made from cotton or linen
Coloured fabrics made from
linen or cotton
Coloured fabrics made from
easy-care fibres or synthetic
materials
silk or viscose
Cottons From cold up to 90°C
Cottons From cold up to 60°C
Easy Care From cold up to 60°C
Delicates/Silk From cold up to 40°C
Tip:Visit www.cleanright.eu to find
further information on detergents,
care products and cleaning agents
for domestic use.
32
Detergent dosage
Basic operation en
Use the correct detergent dosage to
achieve optimal washing results and
save resources.
The detergent dosage depends on:
¡ The amount of laundry
¡ Water hardness
You can find out how hard your
water is from your local water company or measure it yourself using
a water hardness tester.
¡ Degree of soiling
Water hardness
Hardness range Total hardness in mmol/l German degrees in °dH
soft (I) 0–1.5 0–8.4
medium (II) 1.5– 2.5 8.4–14
hard (III) over 2.5 over 14
Example of a manufacturer's
instructions for detergent
These example values refer to a
standard load of 4–5 kg.
Soiling Light Normal Heavy
Water hardness: Soft/medium 40ml 55ml 80ml
Water hardness: Hard/very hard 55ml 80ml 105ml
The dosages can be found on the
manufacturer's packaging.
¡ Adjust the dosage to the actual
load.
Basic operation
Basic operation
Basic operation
You can find out everything you need
to know about operating your appliance here.
Switching on the appliance
▶
Turn the programme selector to a
programme.
33
en Basic operation
1
2
Setting a programme
1. Set the programme selector to the
required "programme" →Page24.
2. If necessary, "adjust the pro-
gramme settings" →Page34.
Adjusting the programme settings
Depending on the programme and
programme progress, you can adjust
or activate/deactivate the settings.
Note:Overview of all programme settings:
Requirement:A programme has
been set.
▶
Adjust the programme settings.
The programme settings are not
saved permanently for the programme.
Requirement:Prepare and sort the
laundry.
→"Laundry", Page30
1. Open the door.
2. Ensure that the drum is empty.
3. Separate the laundry and place it
in the drum.
4. Note:Ensure that there is no laun-
dry trapped in the door.
Close the door.
Using a measuring aid for liquid detergent
If you order the measuring aid as an
accessory, you must use the measuring aid.
1. Press down on the insert and re-
move the detergent drawer.
Loading laundry
Notes
¡ Please read the information in the
"Safety" →Page4 and "Preventing
material damage" →Page11 sections to ensure that you use the
appliance safely.
¡ To prevent creasing, take note of
the maximum load for the relevant
"programme" →Page24.
34
Basic operation en
2. Insert the measuring aid.
3. Insert the detergent drawer.
Adding detergent and care product
Notes
¡ Please read the information in the
"Safety" →Page4 and "Preventing
material damage" →Page11 sections to ensure that you use the
appliance safely.
¡ Do not use the measuring aid for
liquid detergent for gel detergents,
washing powder, or if Prewash or
"Ready in" time are activated.
Requirement:Find out the optimum
dosage for "detergent and care
product." →Page32
1. Pull out the detergent drawer.
2. Pour in detergent.
→"Detergent drawer", Page20
3. If required, add the care product.
4. Push in the detergent drawer.
Starting the programme
Note:If you want to change the time
until the programme ends, set the
"Ready in" time first.
▶
Press .
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows either the pro-
gramme duration or the "Ready in"
time.
a After the programme has ended,
the display shows: "End".
Adjusting the "Ready in" time before the programme starts
You can readjust the selected "Ready
in" time before the programme starts.
1. Press .
2. Press repeatedly until the dis-
play indicates the desired "Ready
in" time.
3. Press .
Soaking laundry
You can soak the laundry before
washing in the appliance by pausing
the programme.
Note:No additional detergent is required. The washing solution is then
used for washing.
1. Start the programme.
2. To pause the programme, after ap-
prox. 10 minutes, press .
3. To resume the programme, after
the desired soaking time, press
.
35
en Basic operation
Adding laundry
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
1. Press .
The appliance is paused and
checks whether it is possible to
add or remove laundry. Take note
of the programme status.
2. Add or remove laundry.
3. Close the door.
4. Press .
Cancelling the programme
Once the programme has started,
you can cancel it at any time.
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
1. Press .
2. Open the door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse programme.
– If the water level is high: Start
the Spin or Drain programme.
3. Remove the laundry.
Resuming the programme when the programme status is Rinse Hold
Unloading the laundry
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
1. Open the door.
2. Remove the laundry.
Switching off the appliance
1. Turn the programme selector to
Off.
2. Turn off the tap.
1. Set the Spin or Drain programme.
2. Press .
36
3. Wipe the rubber gasket dry and re-
move any foreign objects.
4. Leave the door and detergent
drawer open so that residual water
can evaporate.
Childproof lock
Childproof lock
Childproof lock
Secure your appliance against being
operated unintentionally using the
controls.
Activating the childproof lock
Childproof lock en
▶
Press and hold the two 3 sec.
buttons for approx. 3seconds.
a The display shows .
a The controls are locked.
a The childproof lock remains active
even after the appliance has been
switched off.
Deactivating the childproof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶
Press and hold the two 3 sec.
buttons for approx. 3seconds.
So that the programme currently
running is not cancelled, the programme selector must be set to
the initial programme.
a goes out in the display.
37
en Basic settings
Basic settings
Basic settings
Basic settings
You can configure the appliance to meet your needs.
Overview of the basic settings
Below is an overview of the basic settings on your appliance.
Basic setting Programme pos-
Value Description
ition
End signal 2 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
Button signal 3 0 (off)
1 (quiet)
2 (medium)
3 (loud)
4 (very loud)
Set the volume of the signal at the end of
the programme.
The volume of the audible signal emitted
when the buttons are pressed.
38
Cleaning and servicing en
Changing the basic settings
1. Set the programme selector to po-
sition 1.
2. Press and, at the same time,
turn the programme selector to position2.
a The display shows the current
value.
3. Set the programme selector to the
required position.
4. To change the value, press .
5. To save the changes, switch off
the appliance.
Cleaning and servicing
Cleaning and servicing
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important
to clean and maintain it carefully.
Remove all detergent
residue, spray residue
or other residues immediately.
Keep the appliance
door and detergent
drawer open after
use.
Fresh deposits are
easier to remove
without leaving any
residue.
This allows the residual water to dry, reducing odours in the appliance.
Cleaning the drum
If you often wash at a washing temperature of 40°C and lower or the
appliance has not been used for a
long period, clean the drum.
CAUTION
Risk of injury!
Permanently washing at low temperatures and a lack of ventilation for
the appliance may damage the drum
and cause injury.
▶
Regularly run a programme for
cleaning the drum or wash at temperatures of at least 60°C.
▶
Leave the appliance to dry after
every operation with the door
open, and leave the detergent
drawer to dry.
▶
Run the Cotton 90° programme
without laundry.
Add washing powder.
Tips on appliance care
Follow the tips for appliance care to
ensure your appliance works correctly in the long term.
Wipe down the housing and the control
panel with nothing but
water and a damp
cloth.
The appliance parts
remain clean and hygienic.
Cleaning the detergent drawer
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
1. Pull out the detergent drawer.
39
en Cleaning and servicing
1
2
2. Press down on the insert and re-
move the detergent drawer.
3. Press out the insert upwards from
below.
4. Clean the detergent drawer and in-
sert with water and a brush, and
then dry them.
5. Fit the insert and lock it into place.
6. Cleaning the opening for the deter-
gent drawer.
7. Push in the detergent drawer.
Descaling
If you add detergent correctly, you do
not need to descale your appliance.
If you still wish to use descaler, follow
the manufacturer's instructions for
use.
40
ATTENTION!
The use of unsuitable descaling
agents, e.g. for coffee machines, may
damage the appliance.
▶
For this appliance, only use descaling agents that are available
from the manufacturer's website or
our after-sales service.
Cleaning and servicing en
Cleaning the drain pump
Clean the drain pump in the event of
faults, e.g. blockages or rattling
noises.
Emptying the drain pump
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
1. Turn off the water tap.
2. Switch off the device.
3. Disconnect the appliance's mains
plug from the power supply.
4. Open the maintenance flap.
6. Slide a receptacle under the open-
ing.
7. Take the drain hose out of the
holder.
5. Remove the maintenance flap.
41
en Cleaning and servicing
90°
8.
CAUTION-Risk of scalding!
When you wash at high temperatures, the detergent solution gets
hot.
▶
Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
9. Firmly press on the sealing cap.
Cleaning the drain pump
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
Requirement:"The drain pump is
empty." →Page41
1. Since water may remain in the
drain pump, remove the pump cap
carefully.
2. Clean the interior, the thread on
the pump cap and the pump housing.
3. Make sure that the impeller in the
drain pump can be rotated.
4. Insert the pump cap and screw it
on.
10.Insert the drain hose into the
holder.
42
The handle on the pump cap must
be in a vertical position.
Cleaning and servicing en
1
1
2
5. Insert the maintenance flap and
lock it into place.
6. Close the maintenance flap.
Before the next wash
To prevent unused detergent from
flowing straight into the outlet in the
next wash, run the Drain programme
after you have emptied the drain
pump.
1. Turn on the tap.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1litre of water into compart-
ment II.
5. Start the Drain programme.
Cleaning the water outlet hose at the siphon
3. Loosen the hose clamp and care-
fully remove the water outlet hose.
Residual water may leak out.
4. Clean the water outlet hose and si-
phon connecting piece.
5. Reattach the water outlet hose and
secure the connection point using
the hose clamp.
If the water outlet hose at the siphon
is dirty or the detergent solution is
not being pumped out, you must
clean these.
1. Switch off the appliance.
2. Disconnect the appliance's mains
plug from the power supply.
43
en Cleaning and servicing
Clean the water inlet filters.
Clean the filter in the water inlet in
the event of blockages or if the water
pressure is too low.
Emptying the water inlet hose
1. Turn off the tap.
2. Set a programme, except for
Rinse, Spin or Drain.
3. Start the programme and leave it
to run for approx. 40seconds.
4. Switch off the appliance.
5. Disconnect the appliance's mains
plug from the power supply.
Cleaning the filter on the tap
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
Requirement:The water inlet hose is
empty.
1. Remove the water inlet hose from
the tap.
2. Clean the filter with a small brush.
3. Connect the water inlet hose and
check for leaks.
Cleaning the filter on the appliance
Note:Please read the information in
the "Safety" →Page4 and "Preventing material damage" →Page11 sections to ensure that you use the appliance safely.
Requirement:The water inlet hose is
empty.
→"Emptying the water inlet hose",
Page44
44
Cleaning and servicing en
1
2
2
1
1. Disconnect the hose from the rear
of the appliance.
2. Use pliers to remove the filter.
3. Clean the filter with a small brush.
5. Connect the hose and check for
leaks.
4. Reinsert the filter.
45
en Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Error code / Fault display / Signal
Fault Cause Troubleshooting
The display goes out and
flashes.
Energy-saving mode is active
"E:36 / -10" Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
The water outlet hose is connected too high.
Detergent dosage is too
high.
Unapproved extension installed on the water drain
hose.
▶
Press any button.
a The symbol lights up again.
▶
Clean the drain pipe and the water
outlet hose.
▶
Ensure that the drain pipe and water drain hose are not kinked or
trapped.
▶
→"Cleaning the drain pump",
Page41
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page58
▶
Immediate measure: Mix one tablespoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
▶
Remove any unapproved extensions from the water hose. Connecting the appliance
46
Troubleshooting en
Fault Cause Troubleshooting
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page41
The water pressure is low. No remedial action possible.
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
lights up. The temperature is too high.
▶
"Clean the filters in the water inflow" →Page44.
▶
Turn on the tap.
▶
Ensure that the water inlet hose is
not kinked or jammed.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page36
Water level is too high.
Laundry is caught in the
door.
▶
Start the Drainprogramme.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
flashes. Door is not closed. 1. Close the door.
2. Press to start the programme.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page56
Malfunctions
Fault Cause Troubleshooting
The appliance is not working.
The programme does not
start.
The mains plug of the power
cord is not plugged in.
The circuit breaker is faulty.
There has been a power cut.▶Check whether the lighting in your
You have not pressed .
Door is not closed. 1. Close the door.
Childproof lock is activated.
▶
Connect the appliance to the power
supply.
▶
Check the circuit breaker in the
fuse box.
kitchen or other appliances are
working.
▶
Press .
2. Press to start the programme.
▶
→"Deactivating the childproof
lock", Page37
47
en Troubleshooting
Fault Cause Troubleshooting
The programme does not
is activated.
start.
Laundry is caught in the
door.
The door cannot beopened. ––– is activated.
▶
Check whether is activated.
→"Buttons", Page23
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
▶
Continue the programme by selecting Spin or Drain and pressing
.
→"Resuming the programme when
the programme status is Rinse
Hold", Page36
The temperature is too high.▶Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page36
Water level is too high.
Power failure.
▶
Start the Drainprogramme.
▶
Open the door using the emergency
release.
→"Emergency release", Page54
The water is not draining. Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
▶
Clean the drain pipe and the water
outlet hose.
▶
Ensure that the drain pipe and water drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page41
––– is activated.
▶
Continue the programme by selecting Spin or Drain and pressing
.
→"Resuming the programme when
the programme status is Rinse
Hold", Page36
The water outlet hose is connected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page58
Detergent dosage is too
high.
▶
Immediate measure: Mix one tablespoon of fabric softener with 0.5
litres of water and pour the mixture
48
Troubleshooting en
Fault Cause Troubleshooting
The water is not draining. into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
▶
Remove any unapproved extensions from the water hose. Connecting the appliance
▶
Press .
▶
"Clean the filters in the water inflow" →Page44.
▶
Turn on the tap.
▶
Ensure that the water inlet hose is
not kinked or jammed.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
Water is not flowing in. Detergent is not being dispensed.
The spin cycle runs several
times.
Unapproved extension installed on the water drain
hose.
You have not pressed .
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry.
items of laundry distribute themselves
better during the spin cycle.
The programme duration
changes during the wash
cycle.
The programme operation is
optimised electronically.
This may change the pro-
▶
Not a fault – no action required.
gramme duration.
The unbalanced load detec-
tion system eliminates an imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Foam detection system
▶
Not a fault – no action required.
switches on a rinse cycle if
foam build-up is too high.
No water is visible in the
drum.
Drum jerks after the programme starts.
Residual water is present in
the compartment .
Water is below the visible
area.
This is caused by an internal
motor test.
Insert in compartment is
blocked.
▶
Not a fault – no action required.
▶
Not a fault – no action required.
▶
→"Cleaning the detergent drawer",
Page39
49
en Troubleshooting
Fault Cause Troubleshooting
Vibrations and movement of
the appliance whilst spinning.
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been
▶
Aligning the appliance
▶
Secure the appliance feet. Aligning
the appliance
▶
Removing the transit bolts
removed.
Drum does not turn, water
does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up
to two minutes.
Heavy foam build-up Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
High spin speed not
reached.
A low spin speed is selected.▶The next time you run a wash cycle,
set a higher spin speed.
Unbalance load detection
system is using a reduced
spin speed to eliminate an
unbalance.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the Spinprogramme.
The spin programme does
not start.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
▶
Clean the drain pipe and the water
outlet hose.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
The unbalanced load detection system has interrupted
the spin cycle because the
laundry is unevenly distributed.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the Spinprogramme.
50
Noise
Fault Cause Troubleshooting
Rushing, hissing noise. Water is flushed under pres-
sure into the detergent
▶
Not a fault – normal operating
noise.
drawer.
Loud noises during the spin
cycle.
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been
▶
Aligning the appliance
▶
Secure the appliance feet. Aligning
the appliance
▶
Removing the transit bolts
removed.
Banging noises, rattling in
the drain pump.
Slurping, rhythmical suction
noise.
Foreign bodies have got into
the drain pump.
The drain pump is active, the
detergent solution is
▶
→"Cleaning the drain pump",
Page41
▶
Not a fault – normal operating
noise.
pumped out.
Problem with results
Fault Cause Troubleshooting
Creasing. The spin speed is too high.
The load is too large.
The wrong programme is selected for the type of fabric.
Detergent or fabric softener
drips off the seal and collects on the door or in the
Too much detergent/fabric
softener in the detergent
drawer.
seal fold.
The spin result is not satis-
A low spin speed is selected.▶The next time you run a wash cycle,
factory. The laundry is too
wet/too damp.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
▶
The next time you run a wash cycle,
set a lower spin speed.
▶
The next time you run a wash cycle,
reduce the amount of laundry being
loaded.
▶
Select the programmes that are
suitable for the type of fabric.
→"Programmes", Page24
▶
When dosing liquid detergent and
fabric softener, observe the mark-
ing in the detergent drawer and do
not dose above this.
set a higher spin speed.
▶
Start the Spinprogramme.
▶
Clean the drain pipe and the water
outlet hose.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Troubleshooting en
51
en Troubleshooting
Fault Cause Troubleshooting
The spin result is not satisfactory. The laundry is too
wet/too damp.
The unbalanced load detection system has interrupted
the spin cycle because the
laundry is unevenly distributed.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the Spinprogramme.
Unbalance load detection
system is using a reduced
spin speed to eliminate an
unbalance.
▶
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
▶
Start the Spinprogramme.
Detergent residue on the
damp washing.
Detergents may contain water-insoluble substances that
▶
Start the Rinseprogramme.
deposit on the laundry.
Detergent residue on the dry
laundry.
Detergents may contain water-insoluble substances that
▶
Brush out the laundry after washing
and drying.
deposit on the laundry.
Leakage
Fault Cause Troubleshooting
Water is leaking out at the
water inlet hose.
Water is leaking out at the
water outlet hose.
52
Water inlet hose is not correctly/securely connected.
The water outlet hose is
damaged.
Water outlet hose is not connected correctly.
1. Connect the water supply hose cor-
rectly. Connecting the water inlet
hose
2. Tighten the screw connection.
▶
Replace the damaged water outlet
hose.
▶
Connect the water outlet hose cor-
rectly. Water outlet connection
types
Odours
Fault Cause Troubleshooting
Odours have formed in the
appliance.
Humidity and detergent
residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page39
▶
If you are not using the appliance,
leave the door and detergent
drawer open so that residual water
can evaporate.
Troubleshooting en
53
en Transportation, storage and disposal
Emergency release
To remove the laundry in the event of
a power failure, for example, you can
manually release the door.
Releasing the door
Requirement:"The drain pump is
empty." →Page41
1. ATTENTION! Escaping water may
cause material damage.
▶
Do not open the door if you can
see water through the glass.
Pull the emergency release downwards with a tool and release.
a The door lock is released.
2. Insert the maintenance flap and
lock it into place.
3. Close the maintenance flap.
4. Unplug the appliance's mains plug.
5. Drain the remaining detergent
solution.
→"Cleaning the drain pump",
Page41
6. Detach the hoses.
Inserting the transit bolts
Secure the appliance for transportation using transit bolts in order to prevent damage.
1. Remove the four cover caps.
‒ If necessary, use a screwdriver
to remove the cover caps.
Keep the cover caps.
2. Insert the four sleeves.
Transportation, storage and disposal
Transportation, storage
and disposal
Transportation, storage and disposal
You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.
Removing the appliance
1. Turn off the tap.
2.
→"Emptying the water inlet hose",
Page44.
3. Switch off the appliance.
54
Transportation, storage and disposal en
3. Insert all screws into the four
transit bolts and tighten slightly.
4. Insert the power cord into the
holder and tighten all four
screws for the transit bolts with a
WAF 13 wrench .
2. Pour approx. 1 litre of water into
compartment II in the detergent
drawer.
3. Start the Drain programme.
a The unused detergent cannot flow
straight into the outlet during the
next wash.
Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from
opening.
▶
With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
5. Insert the hose into holder.
Using the appliance again
1. Remove the transit bolts.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and recycling of used appliances as
applicable throughout the EU.
55
en Customer Service
Customer Service
Customer Service
Customer Service
If you have any queries on use, are
unable to rectify faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the
case, contact our after-sales service.
We will always find an appropriate
solution and try to avoid unnecessary
visits being made by a Customer Service technician.
With any warranty claims, we will
make sure that your appliance is repaired by trained after-sales technicians using genuine spare parts, including after the manufacturer's warranty has expired.
For safety reasons repairs to the appliance should only be carried out by
trained specialist staff. The warranty
claim becomes void if repairs or interventions have been carried out by
persons not authorised by us for that
purpose or if our appliances have
been fitted with spare, supplementary
or accessory parts that were not
genuine parts and then resulted in a
defect.
Function-relevant genuine spare parts
according to the corresponding Ecodesign Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Economic Area.
Note:Under the terms of the manufacturer's warranty the use of Customer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (ENr.) and the production number (FD)
of your appliance.
The contact details for Customer Service can be found in the enclosed
Customer Service directory or on our
website.
Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
¡ On the rear of the appliance.
Make a note of your appliance's details and the Customer Service telephone number to find them again
quickly.
56
Consumption values en
Consumption values
Consumption values
Consumption values
The following information is provided in accordance with the EU Ecodesign
Regulation. The values given for programs other than the Eco 40-60 are indicative only and were determined in accordance with the applicable standard
EN60456.
Programme Load
(kg)
Eco 40-60
Eco 40-60
Eco 40-60
2
2
2
8,0 3:35 1,048 65,0 45 1400 50
4,0 2:43 0,561 45,0 36 1400 52
2,0 2:33 0,223 33,0 24 1400 58
Programme
duration
(hr:min)
1
Energy
consumption
(kWh/
cycle)
Water
consumption (l/
cycle)
1
1
Maximum
temperature
(°C) 5
1
mins
Spin
speed
(rpm)
1
Residual
moisture (%)
Cotton20°C 8,0 3:14 0,350 85,0 23 1400 53
Cotton40°C 8,0 3:14 1,170 85,0 44 1400 53
Cotton60°C 8,0 3:14 1,440 85,0 56 1400 53
Cotton40°C +8,0 3:44 1,200 85,0 44 1400 53
Easy Care40°C 4,0 2:29 0,770 63,0 43 1200 30
Mix40°C 4,0 1:00 0,620 44,0 41 1400 55
Wool / Hand-
2,0 0:41 0,220 40,0 22 800 25
wash30°C
1
Due to the influence of water pressure, hardness and inlet temperature, ambient temperature,
type, amount and soiling of laundry, detergent used, fluctuations in the power supply and the selected additional functions, the actual values may deviate from the stated values.
2
Test programme in accordance with the EU Ecodesign Directive and the EU Energy Labelling Regulation with cold water (15°C).
1
Technical specifications
Technical specifications
Technical specifications
Facts and figures for your appliance
can be found here.
Appliance height 85,0cm
Appliance width 60,0cm
Appliance depth 55,0cm
Weight 65 - 70kg
1
Depending on the appliance specifications
1
Maximum load capa-
8kg
city
Mains voltage 220 - 240V, 50Hz
Minimum installa-
10A
tion protection
Rated power 2300W
Power consumption ¡ Off mode: 0,12 W
¡ Left-on mode:
0,50W
1
Depending on the appliance specifications
57
en Technical specifications
Water pressure ¡ Minimum: 100kPa
(1bar)
¡ Maximum:
1000kPa (10bar)
Length of the water in-
150cm
let hose
Length of the water
150cm
outlet hose
Length of the power
210cm
cord
Max. draining height 100cm
Minimum draining
60cm
height
1
Depending on the appliance specifications
More information about your model
can be found online at https://energylabel.bsh-group.com1. This web
address is linked to the official EU
EPREL product database. At the time
of printing its web address had not
yet been published. Please then follow the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.
1
Only applies to countries in the European Economic Area
58
Thank you for buying a
Bosch Home Appliance!
Register your new device on MyBosch now and profit directly from:
• Expert tips & tricks for your appliance
• Warranty extension options
• Discounts for accessories & spare-parts
• Digital manual and all appliance data at hand
• Easy access to Bosch Home Appliances Service
Free and easy registration – also on mobile phones:
www.bosch-home.com/welcome
Looking for help?
You'll find it here.
Expert advice for your Bosch home appliances, help with problems
or a repair from Bosch experts.
Find out everything about the many ways Bosch can support you:
www.bosch-home.com/service
Contact data of all countries are listed in the attached service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com
*9001582303*
9001582303 (000903)
en
Loading...