Bosch WAN22120AU User Manual

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Washing machine WAN...
en Instruction Manual and Installation Instructions
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Your new washing machine

You have chosen a Bosch washing machine.
To meet the high quality demands required by Bosch, every washing machine that leaves our factory is carefully checked to ensure that it functions correctly and is in perfect condition.
For more information on our products, accessories, replacement parts and services, see our website www.bosch­home.com or contact our after-sales service centres.
If the operating and installation instructions describe different models, any differences will be pointed out at the relevant points in the text.
Read these operating and installation instructions before switching on the washing machine.

Display rules

: Warning!

This combination of symbol and signal word indicates a possibly dangerous situation. Not heeding the warning can cause death or injuries.

Caution!

This signal word indicates a possibly dangerous situation. Not heeding the caution can cause property and/or environmental damage.

Note/tip

Information about the optimum use of the appliance/any other useful information.

1. 2. 3. / a) b) c)

The steps are represented by numbers or letters.
/ -
Lists are represented by a small box or a dash.
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en
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . 7
Cleaning/Maintenance . . . . . . . . . . . . 8
7 Environmental protection . . . . . .9
Packaging/used appliance . . . . . . . . . 9
Tips on economical use . . . . . . . . . . . 9
5 Positioning and connecting . . .10
Included with the appliance . . . . . . . 10
Safety instructions. . . . . . . . . . . . . . . 10
Installation surface . . . . . . . . . . . . . . 11
Installation on a base or a wooden joist
floor . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the appliance in a kitchenette
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Removing the transport bolts . . . . . . 11
Hose and cable lengths . . . . . . . . . . 12
Water inlet. . . . . . . . . . . . . . . . . . . . . 12
Water outlet . . . . . . . . . . . . . . . . . . . 13
Levelling . . . . . . . . . . . . . . . . . . . . . . 14
Electrical connection. . . . . . . . . . . . . 14
Before washing for the first time . . . . 15
Transportation. . . . . . . . . . . . . . . . . . 15

* Getting to know the appliance 16

Washing machine . . . . . . . . . . . . . . . 16
Control panel . . . . . . . . . . . . . . . . . . 17
Display panel . . . . . . . . . . . . . . . . . . 17
Z Laundry. . . . . . . . . . . . . . . . . . . .19
Preparing the laundry . . . . . . . . . . . . 19
Sorting laundry . . . . . . . . . . . . . . . . . 19
Soaking . . . . . . . . . . . . . . . . . . . . . . 20
C Detergent . . . . . . . . . . . . . . . . . .20
Correct selection of detergent . . . . . 20
Saving energy and detergent . . . . . . 21
0 Programme default settings. . . 21
Temp. °C . . . . . . . . . . . . . . . . . . . . .21
rpm 0 . . . . . . . . . . . . . . . . . . . . . . . .22
Finished in ñ . . . . . . . . . . . . . . . . . .22

\ Additional programme settings23

Speed Eco . . . . . . . . . . . . . . . . . . . .23
Rinse Plus . . . . . . . . . . . . . . . . . . . .23
1 Operating the appliance . . . . . . 23
Preparing the washing machine . . . .23
Select programme/switch on the
appliance. . . . . . . . . . . . . . . . . . . . . .23
Change the programme default settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Select additional programme settings24
Placing laundry into the drum . . . . . .24
Measure and add detergent and care
products . . . . . . . . . . . . . . . . . . . . . .25
Starting the programme . . . . . . . . . .26
Childproof lock . . . . . . . . . . . . . . . . .26
Adding/removing laundry . . . . . . . . .27
Changing the programme . . . . . . . . .27
Cancelling the programme . . . . . . . .27
Programme end during Rinse Stop . .27
Programme end . . . . . . . . . . . . . . . .27
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .28
Q Appliance settings . . . . . . . . . . 29
2 Cleaning and maintenance. . . . 30
Machine housing/control panel . . . . .30
Drum . . . . . . . . . . . . . . . . . . . . . . . . .30
Descaling . . . . . . . . . . . . . . . . . . . . .30
Detergent drawer and housing . . . . .30
Cleaning the measuring aid for liquid
detergent . . . . . . . . . . . . . . . . . . . . . .31
Detergent solution pump blocked . . .31 The drain hose at the siphon is blocked
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Filter in the water supply is blocked .32
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en Intended use
3 Faults and what to do about them
33
Emergency release . . . . . . . . . . . . . 33
Information on the display panel . . . 34 Faults and what to do about them . . 35
4 After-sales service . . . . . . . . . . 36

8 Intended use

Intended use

This appliance is intended for private
domestic use only.
Do not install or operate this
appliance anywhere that is liable to experience frost and/or outdoor conditions. There is a risk that the appliance will be damaged if residual water in it freezes. If hoses freeze up, they may crack/burst.
This appliance must only be used for
washing domestic laundry, consisting of machine-washable items and hand-washable woollens (see label on item). Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden.
This appliance is suitable for
operation with cold mains water and commercially available detergents and care products (must be suitable for use in washing machines).
This appliance is intended for use up
to a maximum height of 4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to the appliance. Do not operate the appliance if it is damaged. Should you have any problems, please contact your specialist dealer or our customer service.
Read and follow the operating and installation instructions and all other information provided with this appliance.
Retain the documents for subsequent use or for subsequent owners.
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Safety instructions en

( Safety instructions

Safety instructions

The following safety information and warnings are provided to protect you from injury and to prevent material damage to your surroundings.
It is nevertheless important to take the necessary precautions and to proceed with care when installing, maintaining, cleaning and operating the appliance.

Children/people/pets

:Warning
Risk of death!
Children and other people who are unable to assess the risks involved when using the appliance may injure themselves or may find themselves in life-threatening situations. Therefore please note:
The appliance may be used by
children over the age of 8 years and by persons with reduced physical, sensory or mental capacity or by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance.
Children must not play with this
appliance.
Do not allow children to clean or
maintain this appliance unsupervised.
Keep children under 3 years and
pets away from this appliance.
Do not leave the appliance
unattended when children or other people who are unable to assess the risks are in the vicinity.
:Warning
Risk of death!
Children may lock themselves inside appliances and find themselves in a life­threatening situation.
Do not position the appliance behind
a door, as this may obstruct the appliance door or prevent it from opening completely.
Once an appliance has reached the
end of its life, pull the mains plug from the socket before severing the mains cable, and then destroy the lock on the appliance door.
:Warning
Risk of suffocation!
If allowed to play with the packaging/ plastic film or packing components, children may become caught in these or pull them over their heads and suffocate. Keep packaging, plastic film and packing components away from children.
:Warning
Risk of poisoning!
Detergents and care products may result in poisoning if consumed. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
:Warning
Risk of burns!
When washing at high temperatures, the glass in the appliance door becomes hot. Stop children from touching the appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care products may cause eye/skin irritation. Rinse eyes/skin thoroughly if they/it come(s) into contact with detergents or care products. Keep detergents and care products out of the reach of children.
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en Safety instructions

Installation

:Warning
Risk of electric shock/fire/material damage/damage to the appliance!
If the appliance is not installed properly, this may lead to a dangerous situation. Make sure that:
The mains voltage on your power
socket matches the rated voltage specified on the appliance (identification plate). The connected loads and the required fuse protection are specified on the identification plate.
The appliance is only connected to a
source of alternating current via a nationally recognized and grounded outlet that has been correctly installed.
The mains plug and the grounded
socket match and the earthing system has been correctly installed.
The cross section of the cable is
sufficiently large enough.
The mains plug is accessible at all
times.
If using a residual current circuit
breaker, only use one that bears the following mark: z. The presence of this mark is the only way to be sure that it fulfils all the applicable regulations.
:Warning
Risk of electric shock/fire/material damage/damage to the appliance!
If the appliance's mains cable is altered or damaged, this may result in electric shock, short circuiting or fire due to overheating. The mains cable must not be kinked, crushed or altered, and must not come into contact with any heat sources.
:Warning
Risk of fire/material damage/damage to the appliance!
The use of extension cords or power strips may result in fire due to overheating or short circuiting. Connect the appliance directly to an earthed socket that has been correctly installed. Do not use extension cords, power strips or multi-way couplers.
:Warning
Risk of injury/material damage/ damage to the appliance!
The appliance may vibrate or move
when in operation, potentially resulting in injury or material damage. Place the appliance on a clean, even, solid surface and, using a spirit level to guide you, level it with the screw-in feet.
Risk of injury/material damage/damage to the appliance!
If you take hold of any of the
appliance's protruding parts (e.g. the appliance door) in order to lift or move it, these parts may break off and cause injury. Do not take hold of any of the appliance's protruding parts in order to move the appliance.
:Warning
Risk of injury!
The appliance is very heavy. Lifting it
may result in injury. Do not lift the appliance on your own.
Risk of injury!
The appliance has sharp edges on
which you could cut your hands. Do not take hold of the appliance by its sharp edges. Wear protective gloves to lift it.
Risk of injury!
If the hoses and mains cables are
not correctly routed, they may constitute a tripping hazard, which may result in injury. Route hoses and cables such that they do not constitute a tripping hazard.
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Safety instructions en
Caution! Material damage/damage to the
appliance
If the water pressure is too high or
too low, the appliance may not be able to operate properly, and it may also result in material damage or damage to the appliance. Make sure that the water pressure in the water supply facility is at least 100 kPa (1 bar), and does not exceed 1000 kPa (10 bar).
Material damage/damage to the appliance
If the water hoses are altered or
damaged, this may result in material damage or damage to the appliance. The water hoses must not be kinked, crushed, altered or severed.
Material damage/damage to the appliance
The use of hoses supplied by other
brands to connect to the water supply may result in material damage or damage to the appliance. Use the hoses supplied with the appliance or genuine spare part hoses only.
Material damage/damage to the appliance
The appliance is secured for
transportation by transport locking devices. If the transport locking devices are not removed before the appliance is operated, this may result in damage to the appliance. It is important to completely remove all transport locking devices before using the appliance for the first time. Make sure that you retain these transport locking devices separately. It is important to refit the transport locking devices if the appliance is to be transported, in order to prevent the appliance from being damaged in transit.

Operation

:Warning
Risk of explosions/fire!
Laundry that has been pretreated with cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent, may cause an explosion in the drum. Rinse the laundry thoroughly with water before washing it in the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given off by cleaning agents that contain solvents, e.g. cleaning solvent. Do not use cleaning agents that contain solvents.
:Warning
Risk of injury!
If you support your weight/sit on the
appliance door when it is open, the appliance may tip over, which may result in injury. Do not support your weight on the appliance door when it is open.
Risk of injury!
If you climb onto the appliance, the
worktop may break, which may result in injury. Do not climb onto the appliance.
Risk of injury!
If you reach into the drum while it is
still rotating, you risk injuring your hands. Wait until the drum has stopped rotating.
:Warning
Risk of scalding!
When washing at high temperatures, there is a risk of scalding if you come into contact with hot detergent solution (e.g. when draining hot detergent solution into a washbasin). Do not reach into the hot detergent solution.
:Warning
Eye/skin irritation!
Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation. Rinse eyes/skin thoroughly if they/it come(s) into contact with detergents or care products. If accidentally swallowed, seek medical advice.
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en Safety instructions
Caution! Material damage/damage to the
appliance
If the amount of laundry in the
appliance exceeds its maximum load capacity, it may not be able to operate properly, or this may result in material damage or damage to the appliance. Do not exceed the maximum load capacity of dry laundry. Make sure you comply with the maximum load capacities specified for each of the programs Supplementary sheet for the operating and installation instructions.
Material damage/damage to the appliance
If you pour the wrong quantity of
detergent or cleaning agent into the appliance, this may result in material damage or damage to the appliance. Use detergents/care products/ cleaning agents and softeners in accordance with the manufacturers' instructions.

Cleaning/Maintenance

:Warning
Risk of death!
The appliance is powered by electricity. There is a risk of electric shock if you come into contact with live components. Therefore please note:
Switch off the appliance. Disconnect
the appliance from the power supply (pull out the plug).
Never take hold of the mains plug
with wet hands.
When removing the mains plug from
the socket, always take hold of the plug itself and never the mains cable, otherwise this may damage the mains cable.
Do not make any technical
modifications to the appliance or its features.
Repairs and any other work on the
appliance must only be conducted by our customer service or by an electrician. The same applies for replacing the mains cable (when necessary).
Spare mains cables can be ordered
from our customer service.
:Warning
Risk of poisoning!
Poisonous fumes may be given off by cleaning agents that contain solvents, e.g. cleaning solvent. Do not use cleaning agents that contain solvents.
:Warning
Risk of electric shock/material damage/damage to the appliance!
If moisture penetrates the appliance, this may cause it to short circuit. Do not use a pressure washer or steam cleaner to clean your appliance.
:Warning
Risk of injury/material damage/ damage to the appliance!
The use of spare parts and accessories supplied by other brands is dangerous and may result in injury, material damage or damage to the appliance. For safety reasons, use genuine spare parts and accessories only.
Caution! Material damage/damage to the
appliance
Cleaning agents and agents for pretreating laundry (e.g. stain removers, prewash sprays, etc.) may cause damage if they come into contact with the surfaces of the appliance. Therefore please note:
Do not allow these agents to come
into contact with the surfaces of the appliance.
Clean the appliance with nothing but
water and a soft, damp cloth.
Remove any detergent, spray or
other residues immediately.
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Environmental protection en
7 Environmental
protection

Environmental protection

Packaging/used appliance
)
Tips on economical use
For optimum energy and water
Wash normally soiled laundry
Save energy and detergent when
The temperatures which can be
Dispose of packaging in an environmentally-responsible manner. This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (Waste Electrical and Electronic Equipment - WEEE). This directive specifies the framework for the return and recycling of used appliances as applicable throughout the EU.
savings, fill the appliance with the maximum amount of laundry for each programme. Overview of programmes ~ Supplementary sheet for the operating and installation instructions.
without a prewash.
washing lightly and normally soiled laundry.
~ "Detergent" on page 20
selected refer to the care labels on the textiles. The temperatures used in the machine may deviate from this to ensure you get the optimum combination of energy-saving and washing results.
In order to save energy, the
appliance switches to energy saving mode. The display panel lighting goes out after a few minutes and the A button flashes.
~ "Display panel" on page 17
If the laundry is subsequently dried
in a tumble dryer, select the spin speed according to the tumble dryer manufacturer's instructions.
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5 Positioning and
connecting

Positioning and connecting

Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged machine. If you have any complaints, contact the dealer from whom you purchased the appliance or our customer services.
+
#
( Transport bolts 0 Rear cover 8 Mains cable @ Water drain hose H Support Structs, you can remove
them by yourself as required.
The appliance also contains:
Supplementary sheet for the
operating and installation instructions
After-sales service location directory*
Warranty*
Cover caps for openings after the
transport bolts have been removed
Bottom cover. Please install it
correctly before using the appliance
Water supply hose
Elbow for securing the water drain
hose*
* depending on the model
In addition, a hose clamp (24 - 40 mm diameter, available from specialist dealers) is required to connect the water drain hose to a siphon.

Useful tools

Spirit level for aligning
Spanner for loosening the transport
bolts and for aligning the appliance feet
Safety instructions
:Warning
Risk of injury!
The washing machine is very heavy.
Be careful when lifting/transporting the washing machine; wear protective gloves.
If the washing machine is lifted by its
protruding parts (e.g. the washing machine door), the components may break off and cause injuries. Do not lift the washing machine by protruding parts.
If the hose and mains cables are not
routed properly, there is a risk of tripping and injury. Route hoses and cables in such a way that there is no risk of tripping.
Caution! Damage to the appliance
Frozen hoses may rip/burst. Do not install the washing machine in areas exposed to frost or outdoors.
Caution! Water damage
The connection points for the water supply hose and water drain hose are under high water pressure. To prevent leaks and water damage, you must follow the instructions in this section.
Notes
In addition to the safety information
*
listed here, the local water and electricity supplier may have special requirements.
If in doubt, have the appliance
connected by a specialist.
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Positioning and connecting en
Installation surface
Note: The washing machine must be
aligned in a stable manner so that it does not move around.
The installation surface must be firm
and level.
Soft floors/floor coverings are not
suitable.
Installation on a base or a wooden joist floor
Caution! Damage to the appliance
The washing machine may "wander" and tip/topple from the base when spinning. The feet of the appliance must be secured with holding brackets.
Note: On wooden joist floors, install the
washing machine:
In a corner, if possible,
On a water-resistant wooden board
(min. 30 mm thick) which is screwed tightly to the floor.
Installing the appliance in a kitchenette
Removing the transport bolts
Caution! Damage to the appliance
The machine is secured for
transportation using transport bolts. If the transport bolts are not removed, the machine may become damaged when it is operated. Before using the appliance for the first time, make sure that you completely remove all four transport bolts. Keep the bolts in a safe place.
To prevent transport damage from
occurring if the appliance is moved at a later date, you must refit the transport bolts before transporting the appliance.
Note: To avoid injury, take care when
handling these.
1. Use a spanner to loosen all fixing
bolts until they turn freely.
2. All four parts will fall to the floor
when you tip the machine.
:Warning
Risk of death!
There is a risk of electric shock if you touch live components. Do not remove the appliance covering plate.
Notes
Recess width of 60 cm required.
Only install the washing machine
underneath a continuous worktop that is securely connected to adjacent cabinets.
3. Insert the cover caps which you will
find in the bag containing the documentation.
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en Positioning and connecting
&
Hose and cable lengths
Left-hand connection
FP
a
a
FP
a
a
FP
a
a
PD[FP
Right-hand connection
a
a
a
a
a
a
The following are available from specialist retailers/our after-sales service:
Extension for cold water supply
hose.
A longer supply hose.
Water inlet
:Warning
Risk of death!
There is a risk of electric shock if you touch live components.
Notes
To prevent leakage or water
damage, follow the instructions in this section!
Only operate the washing machine
using cold mains water. Do not connect to the mixer tap of an unpressurised hot-water apparatus.
Do not remove the water inlet hose
frequently as the loose connection will lead to leaks. We recommend that you use a water inlet hose that is specially made for the machine.
Do not use a used supply hose. Only
use the supply hose supplied or one that was purchased from an authorised specialist retailer.
Do not kink or squash the water
supply hose.
Do not alter (shorten, cut through)
the water supply hose (otherwise its strength is no longer guaranteed).
Only tighten the screw connections
by hand. If the screw connections are tightened too much with a tool (pliers), the thread may become damaged.
If in doubt, have the appliance
connected by a technician.
Optimum water pressure in the supply network
At least 100 kPa (1 bar) Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is at least 8 l/min.
If the water pressure is higher than this, a pressure-reducing valve must be installed.
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Positioning and connecting en
Connect the water supply hose to the water tap (¾" = 26.4 mm) and to the appliance:
Note: Open the water tap carefully,
checking the leak tightness of the connection points. The screw connection is under mains water pressure.
Water outlet
Caution! Water damage
If the drain hose slips out of the wash basin or the connection point during draining due to high water pressure, any escaping water may cause water damage. Secure the drain hose so that it cannot slip out.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is immersed in the drained water, water may be sucked back into the appliance and may damage the appliance/fabrics. Make sure that: – The plug does not block drainage
from the sink.
– The end of the drain hose is not
immersed in the drained water.
– The water drains away quickly
enough.
Drainage into a siphon
The connection point must be secured using a hose clamp with a diameter of 24-40 mm (available from specialist dealers).
Note: Do not kink the water drain hose
or put strain on it lengthways.
You can lay the water drain hose as follows:
Outlet in a sink
:Warning
Risk of scalding!
When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot water e.g. if hot water is being drained into a wash basin. Do not reach into the hot water.
Outlet into a plastic pipe with
rubber bushing or into a drainage pit
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en Positioning and connecting
Levelling
Level the appliance using a spirit level. Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise direction.
2. Check the alignment of the washing
machine with a spirit level, and adjust it if necessary. Change the height by turning the appliance feet. All four appliance feet must stand firmly on the ground.
3. Tighten the lock nut against the
housing. In doing so, hold the foot tight and do not adjust its height. The lock nuts on all four appliance feet must be screwed tightly against the housing.
Electrical connection
:Warning
Risk of death!
There is a risk of electric shock if you touch live components.
Never touch or hold the mains plug
with wet hands.
Only pull out the mains cable by the
plug and never by the cable, as this could damage it.
Never unplug the mains plug during
operation.
Notes
The mains voltage and voltage
indicated on the washing machine (rating plate) are the same. The connected load and fuse required are specified on the rating plate.
The washing machine is only
connected to an alternating current supply via a properly installed earthed socket.
The mains plug fits the socket.
The cable cross-section is adequate.
The earthing system is properly
installed.
The mains cable is only replaced by
a qualified electrician (if this is necessary). Replacement mains cables are available from the after­sales service.
No multiple plugs/couplings or
extension cables are used.
If an earth-leakage circuit breaker is
used, only a type which displays the z symbol is used. Only this symbol guarantees compliance with the currently applicable regulations.
The mains plug can be accessed at
all times.
The mains cable is not kinked,
squashed, altered or cut through.
The mains cable does not come into
contact with heat sources.
Observe the following information and ensure that:
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Positioning and connecting en
Before washing for the first time
The washing machine was thoroughly tested before leaving the factory. To remove any residues from the production and to remove water that may be left over from the test, run the first wash cycle without any laundry.
Notes
The washing machine must be
correctly installed and connected.
~ Page 10
Never use a damaged machine.
Inform customer services.
1. Check the machine.
2. Remove the protective foil from the
work top and the control panel.
3. Connect the mains plug.
4. Turn on the tap.
5. Close the door (do not load any
laundry).
6. Depending on the model, select
Drum clean 90 °C or Cottons 90 °C program.
7. Open the detergent drawer.
8. Pour approximately 1 litre of water
into compartment II.
9. Pour standard detergent into
compartment II.
Note: To prevent foaming, only use
half the amount of detergent recommended by the detergent manufacturer. Do not use detergent designed for wool or delicates.
10.Close the detergent drawer.
11.Press the A button.
12.When the program ends, switch off
the appliance.
Your washing machine is now ready to use.
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose.
~ "Filter in the water supply is blocked" on page 32
3. Drain the remaining detergent
solution.
~ "Detergent solution pump blocked" on page 31
4. Disconnect the washing machine
from the mains.
5. Remove the hoses.
Installing the transport bolts:
Remove four covers and the rear cover. Insert and tighten the transport bolts.
Before switching on the appliance again:
Notes
The transport bolts must be
removed. ~ Page 11
To prevent unused detergent from
flowing straight into the drain during the next wash: Pour approx. 1 litre of water into compartment II and start the Spin program.
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en Getting to know the appliance

* Getting to know the appliance

Getting to know the appliance

Washing machine

#
( Detergent drawer 0 Operating/display panel 8 Loading door with door handle @ Service flap
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Page 17

Control panel

Control panel differs depending on the model
Getting to know the appliance en
( Programmes ~ Supplementary
sheet for the operating and installation instructions.

Display panel

Note: The tables show possible setting

options and information in the display panel; these differ depending on the model.
# +
0 Programme selector 8 Display panel for settings and
information
Button Display in-
dicator
( Selectable Temp. °C
- - - Š‹ °C**
0 Selectable rpm 0
- - -, ‹ - ‚‚‹‹** 0
8 Finished in ñ
e.g. ƒ:„‹ Program duration
‚ - ƒ… h End of programme
@ Additional program
* depending on the model ** depending on the selected program, settings
and model
Description
in °C; - - = cold
in rpm; = no spin cycle, draining only; - - - = Rinse Stop
depends on the program selection in h:min (hours:minutes)
(“Ready in” time) after ...h (hours)
settings: ~ Page 23
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en Getting to know the appliance
Button Display in-
dicator
G F Speed Eco
; Rinse Plus *
H A Button for starting a pro-
* depending on the model ** depending on the selected program, settings
and model

More information on the display panel

Display in­dicator
7.5 kg** Load recommendation
N Washing
à Rinsing
0 Spinning
“Ÿš Programme end
- - - Programme end during
è Washing machine door
r Tap
E Childproof lock
* depending on the model ** depending on the selected program, settings
and model

Description

gram, Interrupting a pro­gram, e.g. to add items of laundry and cancelling a program
Description
Program progress:
Rinse Stop
~ "Adding/removing laundry" on page 27
~ "Faults and what to do about them" on page 33
~ "Faults and what to do about them" on page 33
~ "Childproof lock" on page 26
~ "Faults and what to do about them" on page 33
Display in­dicator
Å Foam detection*
¢ Indicator lamp for Drum
“: - - Fault display
‹ - … Signal setting
* depending on the model ** depending on the selected program, settings
and model

Note: Energy saving mode

In order to save energy, the appliance switches to energy saving mode. The display lighting goes out after a few minutes and the A button flashes. To activate the lighting, press any button. The energy saving mode is not activated if a programme is running.
Description
~ "Starting the pro­gramme" on page 26
~ "Information on the display panel" on page 34
clean programme*
~ "Information on the display panel" on page 34
~ "Appliance settings" on page 29
~ "Information on the display panel" on page 34
~ "Appliance settings" on page 29
18
Page 19
Laundry en

Z Laundry

Laundry
Preparing the laundry
Caution! Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper clips, needles, nails) may damage the laundry or components in the washing machine.
Therefore, note the following tips when preparing your laundry:
Empty any pockets.
Check for metal items (paper clips,
etc.) and remove them.
Wash delicates in a laundry bag
(tights, underwired bras, etc.).
Note: Laundry may discolour. Wash
white and coloured items separately. Wash new coloured items separately the first time you wash them.
Soiling
Wash laundry with the same level of soiling together. Some examples of soiling levels:~ "Saving energy and
detergent" on page 21
Light: Do not need to pretreat,
select the Speed
*
setting if
necessary – NormalHeavy: Load less laundry, need
to pretreat. – Stains: Remove/pretreat stains
while they are fresh. First dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing temperature that may be used.
Remove curtain fittings or place
curtains in a laundry bag.
Close any zips, button up any cover
buttons.
Brush sand out of pockets and
collars.
Sorting laundry
Sort your laundry according to the care instructions and manufacturer's information on the care labels, depending on:
Type of fabric/fibre
Colour
M Suitable for normal washing
process; e.g. Cottons programme
N A gentle washing process is
required; e.g. Easy-Care programme
O An especially gentle washing
process is required; e.g. Delicates/Silk programme
W Suitable for washing by hand;
e.g. Wool programme
Ž Do not appliance wash.
* depending on the model
19
Page 20
en Detergent
Soaking
1. Pour soaking agent/detergent into
compartment II in accordance with the manufacturer's instructions.
2. Select the desired programme.
3. Press the A button to start the
programme.
4. After approx. ten minutes, press the
A button to pause the programme.
5. After the desired soaking time, press
the A button again to continue or change the programme.
Notes
Load laundry of the same colour.
No additional detergent is required;
the soaking solution is used for washing.

C Detergent

Detergent
Correct selection of detergent
The care label is crucial to ensure correct detergent selection, temperature and laundry treatment.
Standard detergent with optical
brighteners
suitable for heat-resistant white washing made from linen or cotton Programme: Cottons / cold – max. 90 °C
Detergent for colours without
bleach or optical brighteners
suitable for coloured washing made from linen or cotton Programme: Cottons / cold – max. 60 °C
Detergent for colours/delicates
without optical brighteners
suitable for coloured laundry made from easy-care fibres, synthetic fibres Programme: Easy-Care / cold – max. 60 °C
Detergent for delicates
suitable for delicate, fine fabrics, silk or viscose Programme: Delicates/Silk / cold – max. 40 °C
Detergent for woollens
suitable for woollen fabrics Programme: Wool / cold – max. 40 °C
20
Page 21
Programme default settings en
Saving energy and detergent
For light and normal soiling, you can save energy (lower washing temperature) and detergent.
Saving Soiling/note
Reduced temper­ature and deter­gent quantity as per the recom­mended dosage
Light
No visible dirt or stains. Cloth­ing has taken on some body odour, e.g.:
Light summer/sports
clothing (worn for a few hours)
T-shirts, shirts, blouses
(worn for up to one day)
Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light stains, e.g.:
T-shirts, shirts, blouses
(sweat soaked, worn a few times)
Towels, bedding (used for
up to one week)
0 Programme default
settings

Programme default settings

The programme default settings for all programmes are preset at the factory and are displayed in the display panel after the programme is selected.
You can change the default settings by repeatedly pressing the corresponding buttons until the required settings are displayed in the display panel.
Note: Pressing and holding the button
automatically runs through the setting values until the last one. Press the button once more and you will be able to change the setting values again.
The available settings vary depending on the model.
You can find an overview of all settings available for selection in each programme on the supplementary sheet for the operating and installation instructions.
Temp. °C
Temperature as per the care label and detergent quantity as per the recom-
Heavy
Dirt and/or stains clearly visi­ble, e.g. tea towels, baby items, work clothing
mended dosage for heavy soiling
Note: When measuring the amount of
all detergents/additives/care products and cleaning agents, please always check the manufacturer's instructions and information.
~ "Measure and add detergent and care products" on page 25
Depending on what stage the programme is in, you can change the set temperature before and at the beginning of the programme.
Notes
The maximum temperature that can
be set depends on the programme that has been selected.
The remaining time may be
increased or decreased according to the changed temperature values.
21
Page 22
en Programme default settings
rpm 0
Depending on what stage the programme is in, you can change the spin speed (in rpm; revolutions per minute) before and during the programme.
Setting 0: The rinsing water is drained but there is no final spin. The laundry stays wet inside the drum, e.g. for items that should not be spun.
Setting - - -: (Rinse Stop) = no final spin. The laundry stays in the water after the final rinse.
You can select "Rinse Stop" to prevent creasing if the laundry will not be taken out of the washing machine immediately after the program has ended. To continue/end the program see
~ Page 27
Note: The maximum speed that can be
set depends on the model and programme that has been selected.
Finished in ñ
Before starting the programme, you
can preselect the programme end ("Ready in" time) in hourly increments (h = hour) up to a maximum of 24 hours.
Note: The programme duration is
included in the selected “Ready in” time.
During the timer count-down, you can change the preselected number of hours as follows:
1. Press the A button.
2. Use the Finished in ñ button to
change the number of hours.
3. Press the A button.
During the timer count-down you can
add or remove laundry as required.
Note: The length of the programme is
automatically adjusted when the programme is running. Certain factors can affect the programme length, e.g.:
Programme settings,
Detergent dosage (additional rinse
cycles if required due to foaming),
Load size/type of textiles (longer
washing for higher load and for textiles which absorb more water),
Imbalances (e. g. due to fitted
sheets) are offset with several start­ups of spin cycles,
Fluctuations in power supply,
Water pressure (infeeding speed).
To do this:
1. Select a programme.
The programme duration is displayed for the selected programme, e.g. ƒ:„‹ (hours:minutes).
2. Press the Finished in ñ button
repeatedly until the required number of hours is displayed.
3. Press the A button.
The door will be locked. The selected number of hours (e.g. h) is shown in the display panel and counts down until the wash programme starts. The duration of the programme is then displayed.
22
Page 23
Additional programme settings en
\ Additional programme
settings
Additional programme settings
The available settings vary depending on the model.
You can find an overview of all settings available for selection in each programme on the supplementary sheet for the operating and installation instructions.
Speed Eco
Button with two possible settings for adapting the selected programme:
Speed
Washing in a shorter time while achieving a washing result that is consistent with, but uses more energy than, the selected programme, without the Speed setting.
Note: Do not exceed the maximum
load.
Eco
Energy-optimised washing by reducing the temperature and increasing programme duration while achieving a washing result that is consistent with the selected programme, without the Eco setting.
If you press the Speed Eco button once, you select the Speed setting. If you press the button again, the Eco setting is activated. The respective symbol is shown in the display when the setting is activated. If you press the button again, no setting is activated.
Rinse Plus
Setting depending on the model Increased water level and additional
rinse cycle; extended washing time. For areas with very soft water or for further enhancing the spin result.
1 Operating the
appliance

Operating the appliance

Preparing the washing machine
Notes
The washing machine must be
correctly installed and connected.
~ "Positioning and connecting" on page 10
Before washing for the first time, run
a wash cycle without laundry.
~ "Before washing for the first time" on page 15
1. Connect the mains plug.
2. Turn on the water tap.
3. Open the door.
4. Check that the drum is completely
drained. Drain if necessary.
Select programme/switch on the appliance
Note: If you have activated the
childproof lock, you must first deactivate it before you can set a programme.
~ "Childproof lock" on page 26
Use the programme selector to select the required programme. The programme selector can be rotated in either direction.
The appliance is switched on.
The programme default settings for the selected programme appear in the display panel:
23
Page 24
en Operating the appliance
The maximum load and the duration
of the programme (alternately)
Note: The maximum load appears only
when the door is opened.
Change the programme default settings
You can use the default settings or change them.
To do this, repeatedly select the corresponding button until the required setting is displayed.
The settings are activated without needing to be confirmed.
They are not saved when the appliance is switched off.
~ "Programme default settings" on page 21
Overview of programmes ~ Supplementary sheet for the operating and installation instructions.
Select additional programme settings
By selecting additional settings, you can better adapt the washing process to your items of laundry.
The settings can be selected or deselected depending on the programme progress.
The indicator lamp for the button lights up if a setting is active.
The settings are not saved when the appliance is switched off.
~ "Additional programme settings" on page 23
Overview of programmes ~ Supplementary sheet for the operating and installation instructions.
Placing laundry into the drum
:Warning
Risk of death!
Items of laundry pretreated with cleaning agents that contain solvents, e.g. stain remover/cleaning solvent, may cause an explosion after being loaded into the washing machine. Hand-rinse items of laundry thoroughly beforehand.
Notes
Mix items of laundry of varying sizes.
Laundry items of different sizes distribute themselves better during the spin cycle. Individual items of laundry may lead to imbalances.
Observe the specified maximum
load. Overfilling has a negative impact on the washing result and promotes creasing.
1. Place presorted items of laundry
unfolded in the washing drum.
2. Make sure that no items of laundry
are trapped between the washing machine door and the rubber seal, and close the door.
The A button indicator lamp flashes to indicate that the washing programme can be started. It is possible to change the settings.
~ "Programme default settings" on page 21 ~ "Additional programme settings" on page 23
24
Page 25
Measure and add detergent and care products
Caution! Damage to the appliance
Cleaning agents and agents for pre­treating laundry (e.g. stain removers, prewash sprays, etc.) may cause damage if they come into contact with the surfaces of the washing machine. Do not allow these agents to come into contact with the surfaces of the washing machine. If necessary, immediately wipe away spray residue and other residues/ droplets with a damp cloth.
Dosing
Dose the detergents and care products according to:
Water hardness (ask your water
supply company)
The manufacturer's instructions on
the packaging
The amount of laundry
Soiling
Filling
:Warning
Eye/skin irritation!
Detergents and care products may spray out if the detergent drawer is opened while the machine is in operation. Open the drawer carefully. Rinse eyes/skin thoroughly if they come into contact with detergents or care products. If accidentally swallowed, seek medical advice.
Operating the appliance en
Measuring aid A* For liquid detergent Compartment II Detergent for the
main wash, water softener, bleach, stain remover
Compartment i Fabric softener, liquid
starch; do not exceed max.
Compartment I Clothing disinfectant
* depending on the model
1. Pull out the detergent drawer as far
as possible.
2. Add detergent and/or care products.
3. Close the detergent drawer.
Measuring aid
*
for liquid detergent
Position the measuring aid for dosing the correct amount of liquid detergent:
1. Pull out the detergent drawer. Insert
the measuring aid into compartment II for main wash.
2. Pour liquid detergent into measuring
aid and do not exceed the maximum mark.
3. Reinsert the drawer.
0$;
Note: Dilute viscous fabric softener and
fabric conditioner with a little water. This prevents blockages in the washing machine's piping.
Pour the detergent and care products into the appropriate compartments:
Note: Do not use the measuring aid for
gel detergents and washing powder, or for programmes with prewash or when the “Ready in” time is selected.
* depending on the model
25
Page 26
en Operating the appliance
For models without a measuring aid,
pour the liquid detergent into the appropriate dispenser and place it in the drum.
Starting the programme
Press the A button. The indicator lamp lights up and the programme starts.
The display panel shows the “Ready in” time while the programme is running or the programme duration and the programme progress symbols once the wash cycle has started.
~ "Display panel" on page 17
Foam detection
If you use too much detergent, too much foam may be formed during the wash cycle. The symbol Å Foam may be also leaking out from the detergent drawer. In order to remove the foam, the appliance automatically activates additional rinse cycles. This extends programme duration.
You can also remove the foam yourself. Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into compartment II. This solution is not suitable for outdoor clothing, sportswear or items stuffed with down.
Note: To prevent the machine from
forming too much foam, add less detergent to the next wash cycle with the same load.
*
lights up.
Childproof lock
( E 3 sec.) You can lock the washing machine to
prevent the functions you have set from being changed inadvertently.
To activate/deactivate, press and hold the rpm 0 and Finished in ñ buttons at the same time for approx. three seconds. The E symbol appears in the display panel.
E lights up: The childproof lock is
active.
E flashes: The childproof lock is
active and the programme selector has been adjusted. If you reset the programme selector to the initial programme, the symbol lights up again.
Notes
If the appliance is switched off while
the programme is running and childproof lock is activated, the programme continues when the appliance is switched back on.
To remove the laundry at the end of
the programme, deactivate the childproof lock.
The childproof lock remains active,
even once the washing machine has been switched off.
* depending on the model
26
Page 27
Operating the appliance en
Adding/removing laundry
After starting the programme, you can add or remove laundry as required.
Press the A button to pause the programme. The A button indicator lamp flashes and the machine checks whether it is possible to add or remove laundry.
If the è symbol disappears in the
display panel, the washing machine door is unlocked. You can add or remove laundry.
Notes
– Do not leave the door open for
too long when adding/removing laundry as water from the laundry may leak out.
– The load display is not active
during reloading.
Press the A button to continue the programme.
If the è symbol lights up in the
display panel, it is not possible to add or remove laundry.
Note: For safety reasons, the door
remains locked when the water level or temperature is high, or while the drum is turning.
Changing the programme
Cancelling the programme
For programmes at high temperature:
1. Press the A button.
2. To cool down laundry: Select Rinse.
3. Press the A button.
For programmes at low temperature:
1. Press the A button.
2. Select Spin.
3. Press the A button.
Programme end during Rinse Stop
- - - appears in the display panel and the indicator lamp of the A button flashes.
Continue the programme by:
Pressing the A button (the laundry
will be spun with the default spin speed setting
Selecting a spin speed or setting the
*
) or
programme selector to Spin and then pressing the A button.
Programme end
End appears in the display panel and
the indicator lamp of the A button is off.
If you have started the wrong programme by mistake, you can change it as follows:
1. Press the A button.
2. Select another programme.
3. Press the A button. The new
programme starts from the beginning.
* depending on the chosen
programme ~ Overview of programmes on supplementary sheet for the operating and installation instructions
27
Page 28
en Operating the appliance
Removing laundry/switching off the appliance
1. Turn the program selector to off
position. The appliance is switched off.
2. Turn off the tap. Disconnect the
mains cable.
3. Open the door and remove the
laundry.
Notes
Always wait until the program ends,
as the appliance could still be locked.
If the display panel goes off at the
end of a program, the energy-saving mode is active.Press any button to activate the panel.
Do not leave any items of laundry in
the drum.They may shrink in the next wash or discolour another item.
Remove any foreign objects from the
drum and the rubber seal – risk of rusting.
Wipe the rubber seal dry.
Leave the door and detergent
drawer open so that any residual water can evaporate.
28
Page 29
Appliance settings en

Q Appliance settings

Appliance settings
You can change the following settings:
The volume of the information
signals (e.g. at the end of the programme) and/or
The volume of the button signals
and/or
Switch on or off the drum clean
reminder
In order to change these settings you will need to activate the setting mode.
1/2/3/4... positions on the

Activating the setting mode

1. Turn the programme selector to
position 1. The washing machine is switched on.
2. Press the A button and, at the
same time, turn the programme selector clockwise to position 2.
Release the button. The setting mode is activated and the preset volume for the information signals appears in the display panel (e.g. at the end of the programme).
*
.
   
programme selector
= off, = quiet, ƒ = medium, = loud, = very loud
Switching on or off the drum clean reminder
**
To switch on/off the drum clean reminder, rotate the programme selector to position 4. Use the Finished in ñ button to switch the reminder on or off.
If the setting is activated, an acoustic signal is heard.
Exiting setting mode You can now end the process and set the programme selector to the off position. The settings are saved.

Changing the volume

To change the volume of the
information signals, use the
Finished in ñ button while the
programme selector remains at
position 2.
To change the volume of the button
signals, rotate the programme
selector to position 3. Use the
Finished in ñ button again to
change the volume. * depending on the model
** depending on the model
29
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en Cleaning and maintenance
2 Cleaning and
maintenance

Cleaning and maintenance

:Warning
Risk of death!
There is a risk of electric shock if you touch live components. Switch off the appliance and disconnect the mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by cleaning agents that contain solvents, e.g. cleaning solvent. Do not use cleaning agents that contain solvents.
Caution! Damage to the appliance
Cleaning agents that contain solvents, e.g. cleaning solvent, can damage surfaces and components in the machine. Do not use cleaning agents that contain solvents.
Prevent detergent residue from building up and odours from forming by following these instructions:
Machine housing/control panel
Wipe the housing and the control
panel with a soft, damp cloth.
Remove the detergent residue
immediately.
Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents, do not use steel wool.
If there are odours in the washing machine, or to clean the drum, run the
Drum clean 90 °C programme or Cottons 90 °C programme
laundry.
*
without
Descaling
Descaling should not be necessary if the detergent is measured out correctly. However, if it is required, follow the manufacturer's instructions for the descaling agent. Suitable descalers can be obtained via our website or from our after-sales service. ~ Page 36
Detergent drawer and housing
Notes
Ensure the room in which the
washing machine is set up is well ventilated.
Leave the door and detergent
drawer open slightly when the washing machine is not in use.
Occasionally run a wash using the
Cottons 60 °C programme with washing powder.
30
If the washing machine contains detergent or fabric softener residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the drawer.
2. To remove the insert: Push the insert
upwards from below with your finger.
* depending on the model
Page 31
Cleaning and maintenance en
3. Clean the detergent dispenser tray
and insert with water and a brush,
and dry it. Clean the inside of the
housing as well.
4. Fit the insert and lock it in place
(push the cylinder onto the guide
pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can evaporate.
Cleaning the measuring aid* for liquid detergent
If it contains liquid detergent residue:
1. Hold the mearsuring aid, pull the
cover upward and disconnect them.
2. Clean the measuring aid and cover
with water and brush.
Detergent solution pump blocked
Note: Turn the tap off to prevent more
water from flowing in and to ensure that it is drained via the pump.
:Warning
Risk of scalding!
Washing water is hot when washing at high temperatures. You may be scalded if you touch the hot washing water. Allow the washing water to cool down.
1. Pull out the mains plug.
2. Open and remove the maintenance
cover.
3. Carefully unscrew the pump cover -
do not remove it completely. Let the water drain into a shallow container. Repeat the operation until there is no water left.
4. Remove the pump cover. Remove
foreign material/fluff from inside the pump. Clean the interior, pump cover thread and pump housing (the fan impeller in the detergent-solution pump must be able to rotate).
3. Install the cover back to the
measuring aid. Pay attention to the
assemble mark, and press the cover
until click sounds.
* depending on the model
5. Refit the pump cover, ensuring it fits
tightly. Handle should be vertical.
6. Insert the maintenance cover and
close it.
31
Page 32
en Cleaning and maintenance
Note: To prevent unused detergent
from flowing into the outlet during the next wash: Pour 1 litre of water into dispenser II and start the Spin programme.
The drain hose at the siphon is blocked
1. Switch off the appliance. Disconnect
the mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual water may leak out.
3. Clean the drain hose and siphon
connecting piece.
4. Reattach the drain hose and secure
the connection using the hose clamp.
Filter in the water supply is blocked
First, reduce the water pressure in the supply hose:
1. Turn off the tap.
2. Select any program (except Spin ).
3. Press the A button. Allow the
program to run for approximately 40 seconds.
4. Turn the program selector to off
position. Pull out the mains plug.
5. Clean the filter on the tap:
Disconnect the hose from the tap. Clean the filter with a small brush.
6. Remove the hose from the rear of
the appliance. Use pliers to remove the filter and then clean it.
32
7. Insert the filter, connect the hose and
check for leaks.
Page 33
3 Faults and what to do
about them

Faults and what to do about them

Emergency release
e.g. in the event of a power outage
Note: The programme will continue
running when the power supply has been restored.
:Warning
Risk of scalding!
When you are washing at high temperatures, there is a risk of scalding if you come into contact with detergent solution and laundry. If possible, leave it to cool down.
:Warning
Risk of injury!
You may injure your hands if you reach into the drum while it is turning. Do not reach into the drum when it is turning. Wait until the drum has stopped turning.
Faults and what to do about them en

4. Release it.

5. The washing machine door can now
be opened.
Caution! Water damage
Any escaping water may cause water damage. Do not open the washing machine door if water can be seen through the glass.

If the laundry has to be removed, the washing machine door can be opened as follows:

1. Pull out the mains plug.

2. Open and remove the service flap.

3. Insert the cross-head screwdriver
into the emergency release. Pull it
downwards to the end (not less than
1cm).
33
Page 34
en Faults and what to do about them

Information on the display panel

Display Cause/remedy
è lights up The temperature is too high. Wait until the temperature drops.
The water level is too high. It is not possible to add laundry. Run the Spin pro-
gramme to reduce the water level, if necessary.
è flashes Laundry may be caught. Open and close the door again and press the A but-
r lights up The water pressure is too low. r flashes Turn on the cold water tap fully,
:‚ ‰ The drain pump is blocked. Clean the drain pump. ~ Page 31
“ :„ ƒ Alternating display with “Ÿš when programme is finished, indicating the laundry
E The childproof lock is activated – deactivate it.
Å* lights up Too much foam has been detected and an additional wash cycle has been acti-
The indicator light ¢ for the Drum clean programme* flashes
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
* depending on the model
ton.
If necessary, push the door closed or remove some laundry and then push it
closed again.
If necessary, switch the appliance off and on again; set the programme and
make your individual settings; start the programme.
Supply hose kinked/trapped,
Clean the filter. ~ Page 32
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 32
inside are unbalanced. The washing machines’ unbalanced load detection system can not adjust the imbalance.To protect the mechanical systems, the machine will not achieve the highest spin speed, and the laundry can not be spinned completely. Please wash small and large items of laundry together.
vated. Add less detergent to the next washing cycle with the same load.
Run the Drum clean programme or a 60 °C programme to clean and care for the drum and the outer tub.
Notes
Run the programme without laundry.
Switching the information signal on/off ~ Page 29
play appears again, call the after-sales service. ~ Page 36
34
Page 35
Faults and what to do about them en

Faults and what to do about them

Faults Cause/Remedy
Water is leaking from the appliance.
The machine is not filling with water.
Detergent is not being dis­pensed.
The door cannot be opened.
The program will not start.
The additional function could not be activated for the selected programme.
The water is not draining. Is - - - selected (Rinse Stop = no final spin)?
Water is not visible in the drum.
The spin result is not sat­isfactory.
Laundry is wet/too damp.
The spin cycle runs sev­eral times.
The programme duration changes during the wash cycle.
Residual water in the compartment i .
Residual detergent in the detergent dispenser
* depending on the model
Attach the drain hose correctly or replace it.
Tighten the screw connection of the supply hose.
Have you pressed the A button?
Is the tap turned on?
Could the filter be clogged? Clean the filter. ~ Page 32
Is the supply hose kinked or trapped?
Is there water in the drum?
The programme does not end normally. Select any programme.
Is - - - selected (Rinse Stop = no final spin)?
Can the door only be opened by the emergency release? ~ Page 33
Have you pressed the A or Finished in ñ button?
Is the door closed correctly?
Is the E childproof lock activated? Deactivate.
Can the additional option be selected? Overview of programmes ~ Supplementary sheet for the operating and instal-
lation instructions.
Clean the drain pump. ~ Page 31
Clean the drain pipe and/or the drain hose. ~ Page 32
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed. Distribute small and large items of laundry evenly in the drum.
Less Ironing * selected?
Is the selected speed too low?
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
Remove the insert. Clean detergent drawer and re-insert~ Page 30
Detergent is damp or lumpy, clean the detergent dispenser.
Use the dosing aid for liquid detergent.
35
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en After-sales service
Faults Cause/Remedy
The Å* symbol lights up in the display panel. Foam may also be leaking from the detergent drawer.
Loud noises, vibrations and machine "move­ment" during the spin
Have you used too much detergent? Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items stuffed with down).
Use less detergent in the next wash cycle.
Is the appliance aligned? Align the appliance. ~ Page 14
Have the transport bolts been removed? Remove the transport
bolts.~ Page 11
cycle.
The display panel/indica­tor lights do not work while the appliance is run-
Has there been a power failure?
Have the fuses blown? Reset/replace the fuses.
If the fault occurs repeatedly, call customer services. ~ Page 36
ning.
There is detergent resi­due on the laundry.
Some phosphate-free detergents contain water-insoluble residue.
Select Rinse or brush the laundry after washing.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Switch off the appliance and pull out the mains plug.
Turn off the tap and call customer services. ~ Page 36
* depending on the model
4 After-sales service
After-sales service
If you cannot rectify a fault yourself, please contact our after-sales service.
We will always find an appropriate solution to avoid unnecessary visits by engineers.
Please provide the after-sales service with the product number (E no.) and the production number (FD) of the appliance.
(1U )'
E no. Product number FD Production number
You can find this information:
On the inside of the loading door
36
On the back of the appliance
Trust the expertise of the manufacturer. Contact us. By doing so,
you can be sure that the repairs are carried out by trained service personnel using genuine spare parts.
Page 37
7 Beratung und Reparaturauftrag bei Störungen
D 089 69 339 339 A 0810 550 511 CH 0848 840 040
Die Kontaktdaten aller Länder finden Sie im beiliegenden Kundendienst­Verzeichnis.
Robert Bosch Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY
*9001218505*
9001218505 (9607)
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