Page 1
Washing machine
WAK..
en Instruction Manual and Installation Instructions
Page 2
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.boschhome.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
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en
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Electrical safety. . . . . . . . . . . . . . . . . . 5
Risk of injury . . . . . . . . . . . . . . . . . . . . 5
Safety for children. . . . . . . . . . . . . . . . 5
7 Environmental protection . . . . . .7
Packaging/used appliance . . . . . . . . . 7
Tips on economical use . . . . . . . . . . . 7
5 Positioning and connecting . . . .8
Included with the appliance . . . . . . . . 8
Safety instructions. . . . . . . . . . . . . . . . 9
Installation surface . . . . . . . . . . . . . . . 9
Installation on a base or
a wooden joist floor . . . . . . . . . . . . . . 9
Installing the appliance
in a kitchenette . . . . . . . . . . . . . . . . . . 9
Removing the transport locks . . . . . . 10
Hose and cable lengths . . . . . . . . . . 10
Water inlet. . . . . . . . . . . . . . . . . . . . . 11
Water outlet . . . . . . . . . . . . . . . . . . . 11
Levelling . . . . . . . . . . . . . . . . . . . . . . 12
Electrical connection. . . . . . . . . . . . . 13
Before washing for the first time . . . . 14
Transportation. . . . . . . . . . . . . . . . . . 14
* Getting to know
the appliance . . . . . . . . . . . . . . .15
Washing machine . . . . . . . . . . . . . . . 15
Control panel . . . . . . . . . . . . . . . . . . 16
Display panel . . . . . . . . . . . . . . . . . . 17
Z Laundry. . . . . . . . . . . . . . . . . . . .17
Prepare the laundry . . . . . . . . . . . . . 17
Sorting laundry . . . . . . . . . . . . . . . . . 18
Starching . . . . . . . . . . . . . . . . . . . . . 18
Dyeing/bleaching . . . . . . . . . . . . . . . 18
Soaking . . . . . . . . . . . . . . . . . . . . . . 18
C Detergent . . . . . . . . . . . . . . . . . . 19
Correct selection of detergent . . . . . .19
Saving energy and detergent . . . . . .19
0 Programme default
settings. . . . . . . . . . . . . . . . . . . . 20
Temp. ° C . . . . . . . . . . . . . . . . . . . .20
rpm 0 . . . . . . . . . . . . . . . . . . . . . . . .20
Ready in ð . . . . . . . . . . . . . . . . . . . .20
\ Additional programme
settings. . . . . . . . . . . . . . . . . . . . 21
SpeedPerfect. . . . . . . . . . . . . . . . . . .21
EcoPerfect. . . . . . . . . . . . . . . . . . . . .21
Easy-Iron . . . . . . . . . . . . . . . . . . . . . .21
Prewash . . . . . . . . . . . . . . . . . . . . . .21
Water Plus . . . . . . . . . . . . . . . . . . . . .21
Rinse Plus . . . . . . . . . . . . . . . . . . . . .21
1 Operating the appliance . . . . . . 22
Preparing the washing machine . . . .22
Select programme/switch
on the appliance . . . . . . . . . . . . . . . .22
Change the programme
default settings . . . . . . . . . . . . . . . . .22
Select additional programme
settings . . . . . . . . . . . . . . . . . . . . . . .22
Placing laundry into the drum . . . . . .23
Measure and add detergent
and care products . . . . . . . . . . . . . . .23
Start the programme . . . . . . . . . . . . .24
Childproof lock . . . . . . . . . . . . . . . . .24
Adding laundry . . . . . . . . . . . . . . . . .24
Changing the programme . . . . . . . . .25
Cancel the programme . . . . . . . . . . .25
Programme end during
rinse hold . . . . . . . . . . . . . . . . . . . . .25
Programme end . . . . . . . . . . . . . . . .25
Removing laundry/switching
off the appliance . . . . . . . . . . . . . . . .25
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en Intended use
H Sensors . . . . . . . . . . . . . . . . . . . 26
Automatic load sensing . . . . . . . . . . 26
Unbalanced load detection system . 26
VoltCheck . . . . . . . . . . . . . . . . . . . . 26
M Setting the signal . . . . . . . . . . . 27
2 Cleaning and maintenance . . . 28
Machine housing/control panel . . . . 28
Drum . . . . . . . . . . . . . . . . . . . . . . . . 28
Descaling. . . . . . . . . . . . . . . . . . . . . 28
Detergent drawer and housing . . . . 28
Detergent solution pump blocked . . 28
The drain hose at the
siphon is blocked . . . . . . . . . . . . . . 29
Filter in the water supply
is blocked . . . . . . . . . . . . . . . . . . . . 29
3 Faults and what to
do about them . . . . . . . . . . . . . 30
Emergency release . . . . . . . . . . . . . 30
Information on the display panel . . . 31
Faults and what to do about them . . 32
4 After-sales service . . . . . . . . . . 34
J Technical data. . . . . . . . . . . . . . 34
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with cold mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
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Safety instructions en
( Safety instructions
Safety instructions
Electrical safety
:Warning
Risk of death!
There is a risk of electric shock
if you touch live components.
■ Never touch or hold the
mains plug with wet hands.
■ Only pull out the mains cable
by the plug and never by the
cable, as this could damage
it.
■ The appliance must be
grounded.
Electrical connection
~ Page 13
Risk of injury
:Warning
Risk of injury!
■ When the washing machine
is lifted by its protruding
parts (e.g. the washing
machine door), the
components may break off
and cause injuries.
Do not lift the washing
machine by protruding parts.
■ If you climb on the washing
machine, the worktop may
break and cause injuries.
Do not climb onto the
washing machine.
■ If you lean on the washing
machine door when it is
open, the washing machine
may tip over and cause
injuries.
Do not lean on the washing
machine door when it is
open.
■ Reaching into the drum
when it is turning can cause
injuries to hands.
Do not reach into the drum
when it is turning.
Wait until the drum has
stopped turning.
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot water e.g. if hot
water is being drained into a
wash basin.
Do not reach into the hot
detergent solution.
Safety for children
:Warning
Danger of death!
If children play with the washing
machine, they may get into lifethreatening situations or injure
themselves.
■ Do not leave children
unattended near the washing
machine.
■ Do not let children play with
the washing machine.
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en Safety instructions
:Warning
Danger of death!
Children may lock themselves
in appliances, putting their lives
at risk.
For appliances that have
reached the end of their service
life:
■ Disconnect the mains plug.
■ Cut through the mains cable
and remove it, along with
plug.
■ Destroy the lock on the
washing machine door.
:Warning
Risk of suffocation!
Children may become wrapped
in packaging/film or packing
parts if allowed to play with
them, or they may pull them
over their heads and suffocate.
Keep packaging, film and
packaging parts out of the
reach of children.
:Warning
Risk of poisoning!
Detergents and care products
may be poisonous if
consumed.
Keep detergents and care
products out of the reach of
children.
:Warning
Eye/skin irritation!
Detergents and care products
may cause irritation if they
come into contact with the eyes
or skin.
Keep detergents and care
products out of the reach of
children.
:Warning
Risk of injury!
When you wash at high
temperatures, the glass in the
washing machine door gets
hot.
Do not let children touch the
hot washing machine door.
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Environmental protection en
7 Environmental
protection
Environmental protection
Packaging/used appliance
)
Do’s
■ Hand over the old/discarded
■ Consult the authorized service
■ Consult the retailer about appliance
Don’ts
■ Don’t dump the discarded Electronic
■ Don’t dispose of the discarded
■ The product is not meant for re-sale
■ Don't keep any replaced spare
Dispose of packaging in an
environmentally-responsible
manner.
The following Do’s and Don’ts
provide a framework for the
return and recycling of used
products when available in
your area.
electronic equipment only to
authorized collection centers for
disposal
center as to whether the Electronic
Equipment can be repaired or not,
before discarding
take back schemes
Equipment in the open or in any land
fill site, as this will result in
contamination of the soil and the
ground water
Electronic Equipment in household
bins or Municipal bins
to any unauthorized agencies/scrap
dealers
part(s) from the product in an
exposed area
Tips on economical use
■ Always utilise the maximum amount
of washing for the particular
programme.
Overview of programmes ~
Supplementary sheet for the
operating and installation
instructions.
■ Wash normally soiled laundry
without a prewash.
■ Save energy and detergent when
washing lightly and normally soiled
laundry.
~ "Detergent" on page 19
■ Energy-saving mode: The display
panel lighting goes out after a few
minutes and Start/
Reload A flashes. To activate the
lighting, press any button.
Energy-saving mode is not activated
if a programme is running.
■ If the laundry is subsequently dried
in a tumble dryer, select the spin
speed according to the tumble dryer
manufacturer's instructions.
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en Positioning and connecting
5 Positioning and
connecting
Positioning and connecting
Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged
machine. If you have a complaint,
please contact the retailer from whom
you purchased the appliance, or our
after-sales service.
( Mains cable
0 Bag:
■ Installation and operating
instructions
■ After-sales service location
directory*
■ Warranty*
■ Cover caps for openings left
after removing the transport
locks
■ Wrench*
■ liquid detergent insert*
■ external water filter*
8 Water drain hose
@ Elbow for securing the water drain
hose*
H Water supply hose on standard/
Aqua-Secure models
*depending on the model
In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.
Useful tools
■ Spirit level for levelling
■ Wrench with:
– WAF 13 for loosening the
transport locks, and
– WAF 17 for aligning the
appliance feet
#
8
+
Page 9
Positioning and connecting en
Safety instructions
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine.
■ When the washing machine is lifted
by its protruding parts (e.g. the
washing machine door), the
components may break off and
cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Lay hoses and cables in such a way
that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Installation surface
Note: The washing machine must be
aligned in a stable manner so that it
does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 20490,
WZ 20490 WZ 20510, WZ 20520
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installing the appliance in a kitchenette
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
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en Positioning and connecting
Removing the transport locks
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the machine may become
damaged when it is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
Note: Keep the screws and sleeves in
a safe place.
3. Fit the covers. Lock the covers firmly
in place by applying pressure to the
snap-in hooks.
Hose and cable lengths
■ Left-hand connection
aFP
aFP
1. Take the hoses out of the holders.
2. Unscrew and remove all four
transport brace screws.
Remove the sleeves. To do this,
remove the mains cable from the
holders.
10
PD[FP
aFP
■ Right-hand connection
aFP
aFP
aFP
PD[FP
Page 11
Positioning and connecting en
Tip: The following are available
(depending on model) from specialist
dealers/the after-sales service:
■ An extension for Aqua-Stop or cold
water supply hose (approx. 2.50 m);
order no. WMZ2380, WZ10130,
CZ11350, Z7070X0
■ A longer supply hose (approx.
2.20 m) for standard model
Water inlet
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Observe the following when connecting
the machine:
Notes
■ Only operate the washing machine
using cold mains water.
■ Do not connect the machine to the
mixer tap of an unpressurised hotwater boiler.
■ Do not use a used supply hose. Only
use the supply hose supplied with
the machine or one that was
purchased from an authorised
retailer.
■ Do not bend, squash, modify or cut
through the water supply hose
(otherwise its strength is no longer
guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may be
damaged.
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connection
1. Connect the water supply hose to
the water tap (¾" = 26.4 mm) and to
the appliance:
– Model: Standard
– Model: AquaSecure
2. Open the water tap carefully,
checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.
Water outlet
Caution!
Water damage
If the drain hose slips out of the wash
basin or the connection point during
draining due to high water pressure, any
escaping water may cause water
damage.
Secure the drain hose so that it cannot
slip out.
Note: Do not kink the water drain hose
or put strain on it lengthways.
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en Positioning and connecting
You can lay the water drain hose as
follows:
■ Outlet in a sink
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into contact
with hot water e.g. if hot water is
being drained into a wash basin.
Do not reach into the hot water.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is
immersed in the drained water, water
may be sucked back into the
appliance and may damage the
appliance/fabrics.
Make sure that:
– The plug does not block drainage
from the sink.
– The end of the drain hose is not
immersed in the drained water.
– The water drains away quickly
enough.
■ Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24-40 mm (available
from specialist dealers).
■ Outlet into a plastic pipe with
rubber bushing or into a drainage
pit
Levelling
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
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Positioning and connecting en
Electrical connection
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
Notes
■ The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the aftersales service.
■ No multiple plugs/couplings or
extension cables are used.
■ If an earth-leakage circuit breaker is
used, only a type which displays this
symbol is used: z.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug can be accessed at
all times.
■ The mains cable is not bent,
squashed, modified, cut through, or
in contact with heat sources.
Grounding Instructions
:Warning
Danger of death!
Improper connection of the ground may
result in electric shock. Have the
appliance checked by a qualified
technician or licensed electrician if you
are in doubt as to whether the washing
machine has been properly grounded.
This appliance must be grounded. In the
event of malfunction or breakdown,
grounding will reduce the risk of electric
shock by providing a path of least
resistance for the electric current. This
appliance is equipped with a cord that
has an equipment grounding conductor
and a grounding plug. The plug must be
plugged into an appropriate outlet that
is properly installed and grounded in
accordance with local codes and
ordinances. To ground the appliance
use a 3 pin plug and properly grounded
socket of 16 A rating.
Notes
■ Do not modify the plug provided with
the appliance. If the plug will not fit
into outlet have a properly grounded
outlet installed by qualified
electrician. Do not cut, remove or
bypass the grounding prong on the
washing machine power cord plug.
■ The wiring for the eletrical outlet
circuit must be sufficient to meet the
appliance requirements. Use of
Ground Fault Circuit Interrupter
(GFCI) is recommended.
■ Do not use the machine with an
extension box, extension cord, spike
busters etc., as this may lead to
improper grounding conditions.
13
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en Positioning and connecting
Before washing for the first time
The washing machine was thoroughly
tested before leaving the factory. In
order to remove any water which may
be left over from the test, run the first
washing cycle without any laundry.
Notes
■ The washing machine must be
correctly installed and connected
~ Page 8
■ Never use a damaged machine.
Inform your after-sales service.
~ Page 34
1. Check the machine.
2. Remove the protective film from the
control panel.
3. Connect the mains plug.
4. Turn on the water tap.
5. Close the washing machine door (do
not load any laundry).
6. Select the l Drum clean
programme.
7. Open the detergent drawer.
8. Pour approx. 1 litre of water into
compartment II.
9. Pour standard detergent into
compartment II.
Note: To prevent foaming, only use
half of the amount of detergent
recommended by the detergent
manufacturer. Do not use detergent
for wool or delicates.
10.Close the detergent drawer.
11.Press Start/Reload A .
12.Switch off the appliance at the end of
the programme.
Your washing machine is now ready to
use.
2. Reduce the water pressure in the
supply hose.
Maintenance – filter in the water
supply ~ Page 29
3. Disconnect the washing machine
from the main plug.
4. Drain the remaining detergent
solution.
Maintenance – detergent solution
pump blocked ~ Page 28
5. Remove the hoses.
Before initial use:
Notes
■ The transport locks must be
removed. ~ Page 10
■ To prevent unused detergent from
flowing straight into the drain during
the next wash: Pour
approximately 1 litre of water into
compartment II and select and start
the 0 Spin/Drain [ programme (if
only drain cycle is required, set
rpm 0 on - - - ).
Installing the transport locks:
1. Remove the covers and keep them
in a safe place.
Use a screwdriver if necessary.
2. Insert all four sleeves.
Clip the mains cable securely in the
holders. Insert and tighten the
screws.
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
14
Page 15
Getting to know the appliance en
* Getting to know the appliance
Getting to know the appliance
Washing machine
#
6 7
( Detergent drawer
0 Controls/display elements
8 Washing machine door with
window handle
9S Open the washing machine door
9T Close the door
@ Service flap
15
Page 16
en Getting to know the appliance
Control panel
Control panel depending on the model
#
#
( programme default settings can
be changed
Overview of all programme default
settings ~ "0 Programme
default settings" on page 20
0 Additional programme settings
can be selected
Overview of all programme
settings ~ Page 21
8 Start/Reload for starting,
interrupting (f.e. adding/removing
laundry) and cancelling a
programme
@ Display panel for settings and
information
H Programme selector for selecting
a programme and for switching
the machine on and off
+
+
16
Page 17
Laundry en
Display panel
Settings for the selected programme
Cold* - 90 °C Temperature in °C; Cold = cold
– – –...1200** Spin speed; ** max. speed
depends on the model
1:30 Programme duration Depends on the programme selection in h:min
1 - 24 h Ready in Programmes ends after ... h (h = hours)
7.0 kg Max. load
Status indicators for the programme progress (programme sequence):
N O 0End Wash, rinse, spin, programme duration or end
v* ¼* Open the washing machine door, add laundry
w D* Childproof lock
* depending on the model
In rpm (rotations per minute);
– – – = Rinse hold (without final spin)
(hours:minutes)
Z Laundry
Laundry
Prepare the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper-clips,
needles, nails) may damage the laundry
or components in the washing machine.
Therefore, note the following tips when
preparing your laundry:
■ Empty pockets.
■ Look out for metal items (paperclips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Close any zips, button up any cover
buttons.
■ Brush sand out of pockets and
collars.
■ Remove curtain fittings or place
curtains in a laundry bag.
17
Page 18
en Laundry
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels:
■ Type of fabric/fibre
■ Colour
Note: Laundry can discolour or not
be cleaned correctly. Wash white
and coloured laundry separately.
Wash new bright fabrics separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
You can find examples of levels of
soiling on ~ Page 19
– Light: Do not prewash, select the
SpeedPerfect G setting if
necessary
– Normal
– Heavy: Load less laundry, select
a programme with prewash
– Stains: Remove/pretreat stains
while they are fresh. First, dab the
stain with soapy water/do not
rub. Then wash the items of
laundry with the appropriate
programme. Stubborn/dried-in
stains can sometimes only be
removed with several washes.
■ Symbols on the care labels
The numbers in the symbols indicate
the maximum washing temperature
which may be used.
– M: Suitable for a normal
washing process; e.g. Cottons
programme
– U : A gentle washing process is
required; e.g. Easy-Care
programme
– V : An especially gentle washing
process is required; e.g.
Delicate/Silk programme
– W : Suitable for washing by
hand; e.g. Wool programme
– Ž : Do not wash the laundry in
the machine.
Starching
Note: Laundry must not be treated with
fabric softener.
Starching is possible in all wash
programmes if liquid starch is used.
Starching with liquid starch is possible
in programs such as Rinse and Cottons
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
Soaking
1. Pour soaking agent/detergent into
compartment II in accordance with
the manufacturer's instructions.
2. Select the desired programme.
3. Press the A button to start the
programme.
4. After approx. ten minutes, press the
A button to pause the programme.
5. After the desired soaking time, press
the A button again to continue or
change the programme.
Notes
■ Load laundry of the same colour.
■ No additional detergent is required;
the soaking solution is used for
washing.
18
Page 19
Detergent en
C Detergent
Detergent
Correct selection of detergent
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry.
Note: Only use detergents for front-
loading washing machines, low suds/
detergent foam.
■ Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
■ Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
■ Detergent for woollens
Suitable for wool
Programme: Wool/
cold - max. 40 °C
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
Saving Soiling/note
Reduced temperature and detergent quantity as
per the recommended dosage
Temperature as
per the care label
and detergent
quantity as per
the recommended dosage
for heavy soiling
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information.
Light
No visible dirt or stains. Clothing has taken on some body
odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Heavy
Dirt and/or stains clearly visible, e.g. tea towels, baby
items, work clothing
19
Page 20
en Programme default settings
0 Programme default
settings
Programme default settings
You can find possible programme
default settings in the overview; these
differ depending on the model.
These are displayed in the display panel
after selecting the programme.
You can change the default settings.
Temp. ° C
(Temperature)
Depending on the programme
progress, you can change the preset
temperature (in °C) before and during
the programme.
To do this, repeatedly select the
corresponding button until the required
setting is displayed.
The maximum temperature that can be
set depends on the programme which
has been selected.
Overview of programmes
rpm 0
(Spin speed)
Depending on the programme
progress, you can change the spin
speed (in rpm; rotations per minute)
before and during the programme.
To do this, repeatedly select the
corresponding button until the required
setting is displayed.
Setting – – – 0 : Rinse hold = without
final spin, the laundry remains in the
water after the final rinse.
You can select "Rinse hold" to prevent
creasing if the laundry will not be taken
out of the washing machine immediately
after the programme has ended.
The maximum speed that can be set
depends on the model and programme
that have been selected.
Overview of programmes
Ready in ð
(“Ready in” time)
When you select the programme, the
relevant programme duration is
displayed.
The programme duration is
automatically adjusted when the
programme is running. Changes to the
programme default settings or
programme settings also change the
programme duration.
Before starting the programme, the
programme end ("Ready in" time) can
be preselected in increments of one
hour (h = hours) up to a maximum of 24
hours.
To do this, repeatedly select the
corresponding button until the required
setting is displayed.
Note: The programme duration is
included in the selected "Ready in" time.
After the start, the preselected time e.g.
8 h is displayed and the time counts
down to the start of the wash
programme. The programme duration is
then displayed, e.g. 2:30
(hours:minutes).
Changing the preselected time:
You can change the preselected time after the start of the programme as follows:
1. Press Start/Reload A .
2. Press the Ready in ð button
repeatedly until the required number
of hours is displayed.
3. Press the Start/Reload A button.
20
Page 21
Additional programme settings en
Adding laundry while the preselected time continues running:
1. Press Start/Reload A .
2. The symbols YES and ¼ light up on
the display panel. The washing
machine door can be opened and
laundry can be added.
3. Close the washing machine door.
4. Press the Start/Reload A button.
The preselected time continues to
run.
\ Additional programme
settings
Additional programme settings
You can find an overview of all possible
additional settings on the
supplementary sheet for the installation
and operating instructions.
The settings vary depending on the
model.
SpeedPerfect
(G)
Button depending on the model
washing in a shorter time while
achieving a washing result that is
consistent with, but uses more energy
than the selected program without the
speed setting.
Note: TDo not exceed the maximum
load
EcoPerfect
Easy-Iron
(Q) Easy-Iron)
Button depending on the model
Reduces creasing thanks to a special
spin sequence followed by fluffing and
reduced spin speed.
Note: The washing's residual moisture
is increased.
Prewash
(T) Prewash)
Button depending on the model
For heavily soiled laundry.
There will be a prewash cycle at a low
temperature before the main washing.
Note: Pour detergent into compartment
I for the prewash cycle and into
compartment II for the main washing.
Water Plus
(Z, Z Water+)
Button depending on the model
Higher water level and additional rinse
cycle for particularly sensitive skin and/
or for areas with very soft water
Rinse Plus
(', ' Rinse+)
Button depending on the model
Additional rinse cycle, for areas with
very soft water or for an even better
rinsing result.
(F)
Button depending on the model
Enery-optimised washing by reducing
the temperature while achieving a
washing result that is consistent with the
selected program without the eco
setting.
21
Page 22
en Operating the appliance
1 Operating the
appliance
Operating the appliance
Note: Install and connect washing
machine properly.
Before the 1st wash, wash once
without any washing.
Preparing the washing machine
Notes
■ Never switch on a damaged
washing machine!
■ Inform customer service!
1. Connect the mains plug.
2. Turn on the tap.
3. Open the door.
4. Check that the drum is completely
emptied. Empty if necessary.
Select programme/switch on the appliance
Note: If you have activated the
childproof lock, you must deactivate it
before you can set a settings
programme.
■ the programme length,
■ the preset temperature* (*depending
on the model),
■ the preset spin speed and
■ the maximum load.
Change the programme default settings
You can use the displayed programme
presettings or adjust them.
To do this, repeatedly press the
corresponding button until the required
setting is displayed.
The settings are activated without
needing to be confirmed. They are not
saved when the appliance is switched
off.
Programme default settings
Select additional programme settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
deselected depending on the
programme progress.
The indicator lamp for the button lights
up if a setting is active. The settings are
not saved when the appliance is
switched off.
Additional programme settings
Use the programme selector to select
the required programme. Can be
rotated in either direction.
The washing machine is switched on.
The following figures are indicated
continuously on the display panel for
the selected programme:
22
Page 23
Operating the appliance en
Placing laundry into the drum
:Warning
Risk to life!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse these items of laundry
thoroughly beforehand.
Notes
■ Mix items of washing of varying
sizes. Laundry items of different
sizes distribute themselves better
during the spin cycle. Individual
laundry items may cause an
unbalanced load.
■ Observe the maximum indicated
load. Overfilling adversely affects the
washing result and encourages
creasing.
1. Unfold presorted laundry items and
place them in the washing drum.
2. Ensure that no items of laundry are
trapped between the door and
rubber seal.
The indicator light on the Start button
flashes, and the default settings for the
programme appear continuously on the
display panel. Changes may be made
to the default settings.
Measure and add detergent and care products
Caution!
Damage to the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Dosing
Dose detergents and care products
according to:
■ The water hardness (ask your water
supply company)
■ The manufacturer's instructions on
the packaging
■ The amount of laundry
■ Soiling
3. Close the door.
Filling
1. Pull out the detergent drawer.
:Warning
Eye/skin irritation!
Detergent and care products may
run out if the detergent drawer is
opened while the machine is in
operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they
come into contact with detergents or
care products.
If swallowed accidentally, seek
medical advice.
23
Page 24
en Operating the appliance
2. Add detergent and/or care products.
Dispenser I Detergent for prewash
Dispenser i Softener, starch. Do
not exceed maximum
dose
Dispenser II Detergent for main
wash, water softener,
bleach, stain remover
Notes
– When measuring the amount of
all detergents, additives, care
products and cleaning agents,
always follow the manufacturer's
instructions.
– Dilute thick-consistency fabric
softener and fabric conditioner
with a little water. This will prevent
blockages.
– Pour liquid detergent into
corresponding dispenser and
place in drum.
Start the programme
Select the Start button. The indicator
light lights up and the programme
starts.
Note: You will need to press and hold
the ‹ button to start the
programme.This prevents the
programme from being started if
something accidentally brushes against
the button.
The display panel shows the Ready in
time while the programme is running or
the programme length and the
programme progress symbols once the
wash cycle has started.
Display panel
Note: If you want to lock the
programme to prevent it from being
inadvertently adjusted, you can select
the childproof lock as follows.
Childproof lock
You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently. To do this,
activate the childproof lock when the
programme has started.
To activate/deactivate the childproof
lock, press and hold the Start button for
approx. 5 seconds. The D symbol
appears in the display panel.
■ D lights up: The childproof lock is
active.
■ D flashes: The childproof lock is
active, and the programme selector
has been adjusted. To prevent the
programme from stopping, turn the
programme selector back to the
original programme. The symbol
lights up again.
Note: The childproof lock may remain
activated until the next programme
starts, even after the washing machine
has been switched off. You must then
deactivate the childproof lock before
starting the programme and activate it
again as necessary once the
programme has started.
Adding laundry
After starting the programme, you can
add or remove laundry if necessary.
To do this, Select the Start button. The
washing machine checks whether
adding laundry is possible.
24
Page 25
Operating the appliance en
If the following appears in the display
panel:
■ Both the YES and v symbols light
up, it is possible to add laundry.
■ NO and v flash, wait until YES and
v light up. Do not open the door
until both the YES and v symbols
light up.
■ NO lights up, it is not possible to add
laundry.
Notes
■ For safety reasons, the door remains
locked when the water level or
temperature is high, or while the
drum is turning, and it is not possible
to add laundry during this time.
Select the Start button to continue
the programme.
■ Do not leave the door open for a
prolonged period - water could run
out of the laundry.
Changing the programme
If you have started a wrong programme by mistake, you can change the programme as follows:
1. Select the Start button to pause the
programme.
2. Select another programme.
3. Select Start button for starting the
programme. The new programme
starts from the beginning.
Cancel the programme
For programmes at high temperatures:
1. Select the Start button to pause the
programme.
2. To cool down washing: Select q
Rinse programme.
3. Select the Start button.
For programmes at low temperatures:
1. Select the Start button to pause the
programme.
2. Select 0 Spin/Drain p (if only a
drain cycle is required: set rpm (spin
speed) to - - -).
3. Press the Start button again.
Programme end during rinse hold
- - - appears in the display panel, and
the start button indicator light flashes.
To end the programme:
1. Select 0 Spin/Drain p (if only a
drain cycle is required: set rpm (spin
speed) to - - -).
2. Select the Start button.
Programme end
Endappears in the display panel.
If the x symbol also appears in the
display panel, the washing machine has
detected too much foam during the
wash programme and automatically
switched on a rinse cycle to remove the
foam.
Note: Add less detergent to the next
washing cycle with the same load.
Removing laundry/switching off the appliance
1. Open the door and remove the
washing.
2. Set the programme selector to the
“Off” position. The appliance is
switched off.
3. Turn off the tap.
Not required for Aqua-Stop models.
Contents of package
25
Page 26
en Sensors
Notes
– Do not leave any items of laundry
in the drum. They may shrink in
the next wash or discolour
another item.
– Remove any foreign objects from
the drum and the rubber seal –
risk of rusting.
– Leave the door and detergent
drawer open so that any residual
water can dry away.
– Always remove the washing.
– Always wait until the programme
ends, as the appliance could still
be locked.
– If the display panel goes off at the
end of a programme, the energy-
saving mode is active. To
activate, select any button.
H Sensors
Sensors
Automatic load sensing
If the laundry is extremely unevenly
distributed, the spin speed is reduced
or the spin cycle is not performed for
safety reasons.
Note: Place large and small items of
laundry evenly in the drum.
~ "Faults and what to do about them"
on page 30
VoltCheck
The automatic voltage control system
detects unauthorised voltage drops
during the washing process.
Note: Whenever there is an
undervoltage, the colon flashes on the
Ready in display on the display panel.
When the supply voltage is stable again,
the programme continues running. The
colon on the Ready in display stops
flashing.
If the interruption causes the
programme to be extended, the dot on
the display flashes.
The automatic load-sensing function
perfectly adapts the water consumption
to each programme depending on the
type of fabric and the load.
Unbalanced load detection system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping the drum spinning.
26
The voltage control system is activated
when a program is started.
Page 27
M Setting the signal
Setting the signal
1. Activate the setting mode for the signal volume
Setting the signal en
Set to Ú. Press and hold the 0 button and turn one
position to the right.
2. Set the volume for the button signals (depending on the model)
Press the button repeatedly until the
desired volume is reached.
Go to point
3 or
Set to Ú to exit the setting mode for the signal volume.
3. Set the volume for the information signals
Press and hold the button for
approx. five seconds until the
display elements light up. Setting mode is activated.
Turn the dial one position to the right. Press the button repeat-
edly until the desired volume is reached.
Set to Ú to exit the setting mode for
the signal volume.
27
Page 28
en Cleaning and maintenance
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Danger of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and unplug the
mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Machine housing/control panel
■ Wipe the housing and the control
panel with a soft, damp cloth.
■ Remove the detergent residue
immediately.
■ Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents and
not steel wool.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from our
after-sales service. ~ Page 34
Detergent drawer and housing
If the washing machine contains detergent or fabric softener residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. To remove the insert: Push the insert
upwards from below with your finger.
3. Clean the detergent dispenser tray
and insert with water and a brush,
and dry it. Clean the inside of the
housing as well.
4. Fit the insert and lock it in place
(push the cylinder onto the guide
pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can
evaporate.
Detergent solution pump blocked
:Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the water to cool down.
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the drain pump.
2. Switch off the appliance. Disconnect
the mains plug.
28
Page 29
Cleaning and maintenance en
3. Open and remove the service flap.
4. Take the drain hose out of the
retainer.
Remove the sealing cap, allow the
detergent solution to flow out into a
suitable container.
Replace the sealing cap and place
the drainage hose in the retainer.
5. Carefully unscrew the pump cover,
residual water may leak out.
Clean the interior, pump cover
thread and pump housing. The
impeller in the detergent solution
pump must be able to rotate.
Refit the pump cover and screw it on
tightly. The handle must be in a
vertical position.
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash: Pour 1 litre of
water into compartment II and start
the 0 Spin/Drain [ programme (if only
drain cycle is required, set rpm 0 on - -
- ).
The drain hose at the siphon is blocked
1. Switch off the appliance. Disconnect
the mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
3. Clean the drain hose and siphon
connecting piece.
4. Reattach the drain hose and secure
the connection using the hose
clamp.
Filter in the water supply is blocked
6. Place the service flap back on, lock
it into place, and close it.
For this, first reduce the water pressure in the supply hose:
1. Turn off the water tap.
2. Select any programme (except
Rinse/Freshen up O // 0 Spin/
Drain [ ).
3. Press Start/Reload A . Allow the
programme to run for approximately
40 seconds.
4. Set the programme selector to off
position. Disconnect the mains plug.
5. Clean the filter on the water tap:
Remove the hose from the water tap.
Clean the filter with a small brush.
29
Page 30
en Faults and what to do about them
6. For standard and Aqua-Secure
models, clean the filter on the rear of
the appliance:
Remove the hose from the rear of
the appliance,
Remove the filter using pliers and
clean the filter.
7. Connect the hose and check for
leaks.
:Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning. Wait until the drum has stopped
turning.
Caution!
Water damage
Any escaping water may cause water
damage. Do not open the washing
machine door if water can be seen
through the glass.
If the laundry has to be removed, the washing machine door can be opened as follows:
1. Switch off the appliance.
2. Disconnect the mains plug.
3. Drain the water. ~ Page 28
4. Pull the emergency release
downwards with a tool and release.
The washing machine door can now
be opened.
3 Faults and what to do
about them
Faults and what to do about them
Emergency release
(depending on the model)
e.g. in the event of a power outage
Note: The programme will continue
running when the power supply has
been restored.
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with detergent
solution and laundry.
If possible, leave it to cool down.
30
Page 31
Faults and what to do about them en
Information on the display panel
Display Cause/remedial action
YES The washing machine door is unlocked. It is possible to add laundry.
NO ■ The temperature is too high. Wait until the temperature falls.
■ Water level too high. Not possible to add laundry. If necessary, close the wash-
ing machine door immediately. To continue the programme, press Start/
Reload A .
¼ flashes ■ Laundry may be caught. Please open and close the washing machine door
E:17 ■ Turn the water tap on fully,
E:18 ■ The detergent solution pump is blocked. Clean the detergent solution pump.
E:23 Water in the base tub, appliance leaking. Turn off the water tap. Call the after-sales
D The childproof lock is activated; to deactivate:
N flashes Too much foam detected, a rinse cycle has been switched on.
: The mains voltage is too low. ~ Page 26
. Undervoltage in the wash programme. The programme is extended. ~ Page 34
Other displays Switch off the appliance, wait for 5 seconds and switch it back on again. If the dis-
again and press Start/Reload A .
■ If necessary, push the washing machine door closed or remove the laundry and
push it closed again.
■ If necessary, switch the appliance off and on again; set the programme and
make your individual settings; start the programme.
■ The supply hose is kinked/trapped,
■ The water pressure is too low.
– Clean the filter in the water supply. ~ Page 29
– If an additional water filter has been installed (depending on model)
~ Page 11, check for contaminants and clean if required ~ separate
installation and cleaning instruction for water filter.
~ Page 28
■ The drain hose/waste pipe is blocked. Clean the drain hose at the siphon.
~ Page 29
service. ~ Page 34
play appears again, call the after-sales service. ~ Page 34
31
Page 32
en Faults and what to do about them
Faults and what to do about them
Faults Cause/remedial action
Water is leaking out. ■ Attach/replace the drainage hose correctly.
■ Tighten the screw connection of the supply hose.
No water supply.
Detergent not dispensed.
Washing machine door
cannot be opened.
Programme does not
start.
Detergent solution is not
emptied.
Water not visible in the
drum.
Spin result not satisfactory.
Laundry wet/too damp.
Spin cycle started and
stopped several times.
The programme duration
is longer than usual.
The programme duration
changes during the wash
cycle.
■ Start/Reload A not pressed?
■ Tap not turned on?
■ Filter blocked? Clean the filter. ~ Page 29
Note: If an additional water filter has been installed (depending on model)
~ Page 11, check for contaminants and clean if required ~ separate
installation and cleaning instruction for water filter.
■ Supply hose kinked or trapped?
■ Safety function active.
Note: For safety reasons, the washing machine door remains locked when
the water level or temperature is high (See ~ Cancel the programme ) or
while the drum is rotating.
■ Is the D Childproof lock activated? To deactivate: ~ "Childproof lock"
on page 24
■ – – – 0 (Rinse hold = without final spin) selected?
■ Can the door be opened by emergency release only?
■ Start/Reload A pressed or Ready in ð time selected?
■ Washing machine door closed?
■ Is the D Childproof lock activated? To deactivate: ~ "Childproof lock"
on page 24
■ – – – 0 (Rinse hold = without final spin) selected?
■ Clean the detergent solution pump. ~ Page 28
■ Clean the waste pipe and/or drainage hose. ~ Page 29
Not a fault – water below the visible area.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute large and small items of laundry evenly in the drum.
■ Spin speed selected too low?
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
■ Not a fault – the unbalanced-load detection system is adjusting the imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system active – adds an additional rinse
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to occasional changes in the programme duration in the
display panel.
32
Page 33
Faults and what to do about them en
Faults Cause/remedial action
Residual water in the
compartment i for care
■ Not a fault – the effect of the care product is not affected.
■ Clean the insert if necessary.
products.
Odours in the washing
Run the l Drum clean programme without laundry. Use standard detergent.
machine.
The symbol N flashes
in the display panel. Foam
may escape from the
detergent drawer.
■ Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into
compartment II (not for outdoor fabrics, sportswear fabrics or those made
with down).
Reduce the detergent dosage for the next wash cycle.
■ Improper detergent use? Only use detergent suitable for front-loading
washing machines.
Intense noise, vibrations
and "wandering" during
spinning.
Display panel/indicator
lamps do not function during operation.
Detergent residues on the
laundry.
NO appears on the dis-
play panel in reload
mode.
YES appears on the dis-
■ Is the appliance levelled? Level the appliance. ~ Page 12
■ Are the appliance feet fixed? Secure the appliance feet. ~ Page 12
■ Transport locks removed? Remove the transport locks. ~ Page 10
■ Power cut?
■ Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
■ If the fault occurs repeatedly, call the after-sales service.
■ Occasionally, phosphate-free detergents contain water-insoluble residues.
■ Select Rinse/Freshen up O or brush the laundry after washing.
■ Water level too high. Not possible to add laundry. Close the washing
machine door immediately, if necessary.
■ To continue the programme, press Start/Reload A .
The washing machine door is unlocked. It is possible to add laundry.
play panel in reload
mode.
The colon in the "Ready
The mains voltage is too low. ~ Page 26
in" display (:) flashes on
the display panel.
The single dot (.) flashes. The undervoltage has caused the wash programme to be extended.
~ Page 26
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
■ Set the programme selector to off position. The appliance is switched off.
■ Unplug the mains plug from the socket.
■ Turn off the tap and call the after-sales service. ~ Page 34
33
Page 34
en After-sales service
4 After-sales service
After-sales service
If you cannot correct the fault yourself
~ "Faults and what to do about them"
on page 30 please contact our after-
sales service. ~ Back page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E no.) and the
production number (FD) of the
appliance.
(1U )'
Product number Production number
You can find this information:
■ on the inside of the washing
machine door*
■ in the opened service flap*
■ on the rear of the appliance*
*depending on the model
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
J Technical data
Technical data
Dimensions:
850 x 600 x 590 mm
(Height x width x depth)
Weight
63-83 kg (depending on model)
Mains connection:
Mains voltage 220-240 V, 50 Hz
Nominal current 10 A
Nominal input 2200-2400 W
Water pressure:
100-1000 kPa (1-10 bar)
34
Page 35
6
Page 36
7 Advice and repair order in the event of faults
GB 0344 892 8979 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
You can find the contact information for all countries in the attached after-sales
service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001190634*
9001190634 (9607)
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