Bosch SPH4HMX31E Instructions for Use

Dishwasher
SPH4HMX31E
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Table of contents

Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................4
Safe installation ................................5
Safe use ...........................................6
Damaged appliance .........................8
Risk to children ................................9
Preventing material damage ........11
Safe installation ..............................11
Safe use .........................................11
Environmental protection and
saving energy................................12
Disposing of packaging .................12
Saving energy.................................12
AquaSensor....................................12
Installation and connection..........12
Scope of supply .............................12
Installing and connecting the ap-
pliance ............................................13
Drainage connection ......................13
Drinking water connection .............13
Electrical connection ......................14
Familiarising yourself with
your appliance...............................15
Appliance .......................................15
Controls ..........................................16
Programmes ..................................18
Information for test institutes ..........19
Favourite ....................................19
Additional functions .....................20
Features.........................................20
Top basket......................................20
Bottom basket ................................21
Cutlery basket ................................22
Cutlery drawer ................................22
Etagere ...........................................22
Folding prongs ...............................22
Knife shelf.......................................23
Basket heights................................23
Before using for the first time ......24
Performing the initial configura-
tion..................................................24
Water softening system................24
Overview of water hardness set-
tings................................................24
Setting the water softening sys-
tem .................................................25
Special salt .....................................25
Switching off the water softening
system ............................................26
Regeneration of the water
softening system ............................26
Rinse aid system...........................27
Rinse aid ........................................27
Setting the amount of rinse aid......27
Switching the rinse aid system
off ...................................................27
Detergent .......................................28
Suitable detergents ........................28
Unsuitable detergents ....................29
Information on detergents ..............29
Adding detergent ...........................29
Tableware ......................................30
Damage to glass and tableware ....30
Arrange tableware ..........................31
Removing tableware.......................32
Basic operation .............................32
Opening appliance door ................32
Switching on the appliance ............32
Setting a programme .....................32
Setting additional functions ............32
Setting timer programming ............33
Starting the programme .................33
Interrupting programme .................33
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Terminate programme....................33
Switching off appliance ..................33
Basic settings................................34
Overview of basic settings .............34
Changing basic settings.................35
HomeConnect ..............................36
HomeConnect quick start .............36
HomeConnect settings..................37
Remote Start ...............................37
Remote Diagnostics ......................37
Software update .............................37
Data protection...............................37
Declaration of Conformity...............38
Cleaning and servicing.................38
Cleaning the tub .............................38
Cleaning products ..........................38
Tips on appliance care...................38
Machine Care .............................39
Filter system ...................................40
Cleaning spray arms ......................41
Troubleshooting............................42
Error code / Fault display / Sig-
nal...................................................42
Washing results..............................44
Home Connect problem.................50
Information on display panel..........51
Malfunctions ...................................51
Mechanical damage.......................52
Noise ..............................................53
Clean wastewater pump.................54
Customer Service..........................55
Product number (E-Nr.), produc­tion number (FD) and consecut-
ive numbering (Z-Nr.) .....................56
AQUA-STOP guarantee ..................56
Technical specifications...............57
Information regarding Free and
Open Source Software ...................57
Transportation, storage and
disposal .........................................54
Removing the appliance ................54
Protect appliance from frost...........55
Transporting the appliance ............55
Disposing of old appliance ............55
3
en Safety

Safety

Please read the safety information to ensure that you use the ap­pliance safely.

General information

You can find general information for this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ This manual is intended for the user of the appliance. ¡ Follow the safety instructions and warnings. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use the appliance correctly and safely. Only use this appliance:
¡ As specified in this instruction manual. ¡ For cleaning household tableware. ¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Children must not play with the appliance. Cleaning and user maintenance must not be performed by chil­dren unless they are being supervised.
4
Safety en
Keep children under the age of 8 years away from the appliance and power cable.

Safe installation

Follow these safety instructions when installing the appliance.
WARNING‒Risk of injury!
Improper installation may cause injury.
When installing and connecting the appliance, follow the in­structions in the manual and installation instructions.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
Connect and operate the appliance only in accordance with the specifications on the rating plate.
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
The protective conductor system of the domestic electrical installation must be properly installed.
Never equip the appliance with an external switching device, e.g. a timer or remote control.
When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.
When installing the appliance, check that the power cable is not trapped or damaged.
¡ Cutting through the supply hose or immersing the Aqua-Stop
valve in water is dangerous.
Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve.
Never cut through the supply hose. The supply hose con­tains electric power cables.
5
en Safety
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-ap­proved adapters.
Do not use extension cables or multiple socket strips.
If the power cord is too short, contact Customer Service.
Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
Hinges move when opening and closing the appliance door and can cause injury.
If built-under or integrable appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side. Covers are available from Customer Service or specialist outlets.
WARNING‒Risk of tipping!
Improper installation may cause the appliance to tip up.
Only install built-under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets.

Safe use

Follow these safety instructions when using the appliance.
WARNING‒Risk of serious harm to health!
Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health.
Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products.
WARNING‒Risk of explosion!
¡ Adding solvents to the interior of the appliance may cause ex-
plosions.
Never add solvents to the interior of the appliance.
6
Safety en
¡ Highly caustic alkaline or highly acidic cleaning agents in con-
junction with aluminium parts in the interior of the appliance may cause explosions.
Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g. grease filters of ex­tractor hoods or aluminium pans), e.g. for the Machine Care programme.
WARNING‒Risk of injury!
¡ Leaving the appliance door open may result in injury.
Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping.
Do not sit or stand on the appliance door when open.
¡ Knives and utensils with sharp points can cause injuries.
Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer.
WARNING‒Risk of scalding!
If you open the appliance door while the programme is run­ning, hot water may splash out of the appliance.
Open the appliance door carefully if the programme is still running.
WARNING‒Risk of tipping!
Overfilling the Baskets may cause the appliance to tip up.
Never overfill the Baskets with free-standing appliances.
WARNING‒Risk of electric shock!
¡ An ingress of moisture can cause an electric shock.
Only use the appliance in enclosed spaces.
Never expose the appliance to intense heat or humidity.
Do not use steam- or high-pressure cleaners to clean the appliance.
7
en Safety
¡ If the insulation of the power cord is damaged, this is danger-
ous.
Never let the power cord come into contact with hot appli­ance parts or heat sources.
Never let the power cord come into contact with sharp points or edges.
Never kink, crush or modify the power cord.

Damaged appliance

Follow the safety instructions if the appliance is damaged.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
Never operate a damaged appliance.
Never operate an appliance with a cracked or fractured sur­face.
Never pull on the power cord to unplug the appliance. Al­ways unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
"Call Customer Service." →Page55
Repairs to the appliance should only be carried out by trained specialist staff.
¡ Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.
8
Safety en

Risk to children

Follow the safety instructions if there are children in your home.
WARNING‒Risk of suffocation!
¡ Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
Keep packaging material away from children.
Do not let children play with packaging material.
¡ Children may breathe in or swallow small parts, causing them
to suffocate.
Keep small parts away from children.
Do not let children play with small parts.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
WARNING‒Risk of crushing!
With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath.
Keep an eye on children when opening and closing the ap­pliance door.
WARNING‒Risk of chemical burns!
Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
Keep children away from detergent and rinse aid products.
Keep children away from the appliance when open. The wa­ter in the interior of the dishwasher is not drinking water. It may contain residues of detergents and rinse aid.
9
en Safety
WARNING‒Risk of injury!
Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves.
Keep children away from the appliance when open.
WARNING‒Risk of suffocation!
Children may become trapped in the appliance and suffocate.
Use the childproof lock if fitted.
Never let children play with or operate the appliance.
10
Preventing material damage en

Preventing material damage

Preventing material dam­age
Preventing material damage
Follow these instructions to prevent material damage to your appliance, accessories or other objects in your kitchen.

Safe installation

Follow the instructions when installing the appliance.
ATTENTION!
¡ Improper installation of the appli-
ance may cause damage.
If the dishwasher is installed above or below other domestic appliances, follow the informa­tion on installation in combina­tion with a dishwasher in the in­stallation instructions for the in­dividual appliances.
If there is no information or if the installation instructions do not in­clude the relevant information, contact the manufacturer of these appliances to check that the dishwasher can be installed above or below these appli­ances.
If no information is available from the manufacturer, the dish­washer should not be installed above or below such appli­ances.
To ensure the safe operation of all domestic appliances, con­tinue following the installation in­structions for the dishwasher.
Do not install the dishwasher un­der a hob.
Do not install the dishwasher near heat sources, e.g. radiat­ors, heat storage tanks, ovens or other appliances that gener­ate heat.
¡ Modified or damaged water hoses
may result in material damage and damage to the appliance.
Never kink, crush, modify or cut through water hoses.
Only use the water hoses sup­plied with the appliance or genu­ine spare hoses.
Never re-use water hoses that have been used before.
¡ If the water pressure is too high or
too low, this may impair function­ing of the appliance.
Make sure that the water pres­sure in the water supply system is min. 50kPa (0,5bar) and max. 1000kPa (10bar).
If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance.

Safe use

Follow the instructions when using the appliance.
ATTENTION!
¡ Escaping water vapour can dam-
age fitted units.
When the programme ends, leave the appliance to cool down for a while before opening the door.
¡ Special salt can damage the tub
due to corrosion.
To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the pro­gramme starts.
¡ Detergent may damage the water
softening system.
Only fill the dispenser of the wa­ter softening system with special dishwasher salt.
11
en Environmental protection and saving energy
¡ Unsuitable cleaning agents may
damage the appliance.
Do not use a steam cleaner.
So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents.
To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.

Environmental protection and saving energy

Environmental protection and saving energy
Environmental protection and saving energy
Help protect the environment by us­ing your appliance in a way that con­serves resources and by disposing of reusable materials properly.

Disposing of packaging

The packaging materials are environ­mentally compatible and can be re­cycled.
Sort the individual components by type and dispose of them separ­ately.
Information about current disposal methods are available from your specialist dealer or local authority.

Saving energy

If you follow these instructions, your appliance will use less electricity and less water.
Use the Eco50° programme.
The Eco50° programme is en­ergy-efficient and environmentally friendly. →"Programmes", Page18

AquaSensor

The AquaSensor is an optical meas­uring device (light barrier) which measures the turbidity of the rinsing water. You can save water with the AquaSensor. Use of the AquaSensor depends on the programme. If the soiling level is high, the rinsing water is drained off and replaced with fresh water. If the soiling level is lower, the rinsing wa­ter is used in the next wash cycle, so reducing water consumption by 3-6 litres. In the automatic programmes the temperature and run time are ad­ditionally adjusted to the level of soil­ing.

Installation and connection

Installation and connec­tion
Installation and connection
To ensure proper operation, connect the appliance to the power and water supply correctly. Observe the spe­cified criteria and the installation in­structions.

Scope of supply

After unpacking all parts, check for any damage in transit and complete­ness of the delivery. If you have any complaints, contact the dealer who sold you the appli­ance or our Customer Service.
Note:The appliance was tested at the factory to check it is in working order. It is possible that water has left marks on the appliance. These marks will disappear after the first wash cycle.
The delivery consists of the following:
¡ Dishwasher ¡ Operating instructions ¡ Installation Instructions
12
Installation and connection en
¡ Warranty ¡ Installation material ¡ Steam guard plate ¡ Mains cable ¡ Quick reference guide

Installing and connecting the appliance

You can position your built-under or integrable appliance in a fitted kit­chen between wooden and plastic walls. If you subsequently install your dishwasher as a free-standing appli­ance, you must stop it from tipping over, e.g. by screwing it to the wall or installing it under a continuous work­top that is securely connected to ad­jacent cabinets.
1. "Follow the safety instructions."
→Page4
2. "Follow the instructions for elec-
trical connection." →Page14
3. Check the Scope of supply and
the condition of the appliance.
4. Consult the installation instructions
for the installation dimensions re­quired.
5. Make the appliance level using the
height-adjustable feet. Make sure that the appliance is
standing on the floor securely.
6. "Install the drainage connection."
→Page13
7. "Install the drinking water connec-
tion." →Page13
8. Connect the appliance to the
power supply.

Drainage connection

Connect your appliance to drainage connection so dirty water is dis­charged via the wash cycle.

Installing the drainage connection

1. Consult the installation instructions
supplied for the steps required here.
2. Connect the wastewater hose to
the outlet connection of the siphon using the enclosed parts.
3. When doing so, check that the
wastewater hose is not kinked, crushed or twisted.
4. Also check that there is no cover
in the drainage system preventing the wastewater from being dis­charged.

Drinking water connection

Connect your appliance to a drinking water connection.

Installing the drinking water connection

Note:If you are replacing the appli-
ance, you must use a new water sup­ply hose.
1. Consult the installation instructions
supplied for the steps required here.
2. Connect the appliance to the drink-
ing water connection using the en­closed parts.
Observe the "Technical data" →Page57.
3. When doing so, check that the
drinking water connection is not kinked, crushed or twisted.
13
en Installation and connection

Electrical connection

Connect your appliance to the power supply.

Connecting the appliance to the electricity supply

Notes
¡ Follow the "Safety instructions"
→Page5.
¡ Connect the appliance to alternat-
ing current only, in the range of 220 - 240V and 50Hz or 60Hz.
¡ Please note that the water safety
system is only functional if there is a power supply.
1. Insert the non-heating appliance
plug of the power cable into the appliance.
2. Insert the mains plug of the appli-
ance into a nearby socket. The connection data for the appli-
ance can be found on the rating plate.
3. Check that the mains plug is inser-
ted properly.
14
Familiarising yourself with your appliance en
1
2
3
5
6
7
8
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10
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11
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13
1

Familiarising yourself with your appliance

Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.

Appliance

You can find an overview of the parts of your appliance here.
Rating plate Rating plate with "E number and FD number"
→Page56.
1
Depending on the appliance specifications
The data you need for "Customer Service"
→Page55.
15
en Familiarising yourself with your appliance
2
3
4
5
6
7
8
9
10
11
12
13
Detergent dispenser "Detergent" →Page28 is added to the detergent
dispenser.
Bottom basket "Bottom basket" →Page21
Filter system "Filter system" →Page40
Dispenser for special salt Add the special salt to the dispenser for special salt.
→"Water softening system", Page24
Tablet collecting tray During the wash cycle tablets automatically fall out of
the detergent dispenser into the tablet collecting tray where they can fully dissolve.
Top basket "Top basket" →Page20
Cutlery drawer "Cutlery drawer" →Page22
Cutlery shelf
Upper spray arms The upper spray arms wash the tableware in the top
Lower spray arm The lower spray arm washes the tableware in the bot-
Cutlery basket "Cutlery basket" →Page22
1
"Cutlery shelf" →Page22
basket. If the tableware has not been washed properly, clean the spray arms.
→"Cleaning spray arms", Page41
tom basket. If the tableware has not been washed properly, clean the spray arms.
→"Cleaning spray arms", Page41
Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid.
1
Depending on the appliance specifications
→"Rinse aid system", Page27

Controls

The controls are used to configure all functions of your appliance and to obtain information about the operating status. With some buttons you can perform different functions.
16
Familiarising yourself with your appliance en
1 2 3 4 5 6 7 8
910111213
1
2
3
4
5
6
7
8
9
10
11
12
13
ON/OFF button and reset button "Switching on the appliance" →Page32
"Switching off the appliance" →Page33 "Terminating the programme" →Page33
Programme buttons "Programmes" →Page18
Special salt refill indicator "Water softening system" →Page24
Rinse aid refill indicator "Rinse aid system" →Page27
WLAN display "Home Connect" →Page36
Water supply display Display for water supply
Programme buttons and additional functions
Start button "Starting the programme" →Page33
button If you press for approx. 3 seconds,
Remote Start →"Remote Start ", Page37
Timer programming "Setting timer programming" →Page33
Door opener
Display The display shows information about the remain-
1
Depending on the appliance specifications
1
"Programmes" →Page18 "Additional functions" →Page20
you can open the basic settings.
"Opening the appliance door" →Page32
ing running time or the basic settings. You can change the basic settings via the display and the setting buttons.
17
en Programmes

Programmes

Programmes
Programmes
You can find an overview of the pro­grammes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depend­ing on the programme selected. The running time depends on the water temperature, the quantity of table­ware, the level of soiling and the "Ad­ditional function" →Page20 selec-
Programme Use Programme sequence Additional func-
Tableware:
Intensive 70°
¡ Washing pots and pans,
non-fragile tableware and
cutlery. Level of soiling: ¡ Removing stubborn
burned or dried-on food
remnants containing
starch and protein. Tableware:
Auto 45-65°
¡ Cleaning mixed table-
ware and cutlery. Level of soiling: ¡ Removing common
household food remnants
lightly dried-on. Tableware:
Eco 50°
¡ Cleaning mixed table-
ware and cutlery. Level of soiling: ¡ Removing common
household food remnants
lightly dried-on.
ted. The running time will change if the rinse aid system is switched off or rinse aid needs to be added. The consumption values can be found in the quick reference guide. The consumption values relate to normal conditions and a water hard­ness of 16-20°°E. Different influen­cing factors such as water temperat­ure or pipe pressure may result in deviations.
tions
Intensive:
¡ Pre-Rinse ¡ Cleaning 70°C ¡ Intermediate rinse
All
→"Additional functions", Page20
¡ Final rinse 69°C ¡ Drying
Sensor-controlled: ¡ Optimised by sensors de-
pending on the soiling of the rinsing water.
Most economical pro­gramme:
¡ Pre-Rinse ¡ Cleaning 50°C
All
→"Additional functions", Page20
All
→"Additional functions", Page20
¡ Intermediate rinse ¡ Final rinse 63°C ¡ Drying
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