Bosch NDC-455V03-21P User Manual

FlexiDome IP Camera
NDC-455
en Installation and Operation Manual
FlexiDome IP Camera Table of Contents | en 3
Table of Contents
1Safety 8
1.1 Safety precautions 8
1.3 Connection in applications 10
1.4 FCC & ICES compliance 11
1.5 UL certification 13
1.6 Bosch notices 14
1.7 Copyrights 15
2 Introduction 16
2.1 Features 16
3 System Information 18
3.1 Overview of functions 18
3.1.1 Progressive scan 18
3.1.2 Tri-streaming 18
3.1.3 ONVIF (Open Network Video Interface Forum) 18
3.1.4 Audio 18
3.1.5 Alarm I/O 18
3.1.6 Tamper detection and motion detectors 19
3.1.7 Impact-resistant dome with tamper-resistant housing 19
3.1.8 Video encoding 19
3.1.9 Multicast 19
3.1.10 Power-over-Ethernet 19
3.1.11 Encryption 19
3.1.12 Receiver 20
3.1.13 Recording 20
3.1.14 Snapshots 20
3.1.15 Backup 20
3.1.16 Configuration 20
3.2 Operation with external systems 21
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4 Planning 23
4.1 Unpacking 23
4.2 System requirements 24
4.3 Install players 25
5 Installation 26
5.1 Disassembly 26
5.1.1 Surface mount version 26
5.1.2 Flush mount version 27
5.2 Mounting the unit 28
5.2.1 Surface mount 29
5.2.2 Flush mount 30
5.2.3 Make the connections 31
5.2.4 Indication LED 33
5.2.5 Reset button 33
5.2.6 Mount the camera 33
5.3 Camera positioning 34
5.3.1 Focal length and focus 35
5.3.2 Closing the unit 36
6 Camera set-up 37
6.1 Camera menu navigation 37
6.2 Install menu 38
6.2.1 Network submenu 39
6.2.2 Defaults submenu 39
6.2.3 Lens Wizard submenu 40
7 Browser connection 41
7.1 System requirements 41
7.2 Establishing the connection 42
7.2.1 Password protection in camera 42
7.3 Protected network 42
7.4 Connecting to a hardware decoder 43
7.4.1 Alarm connection 43
7.5 Connection established 44
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7.5.1 LIVEPAGE 44
7.5.2 RECORDINGS 44
7.5.3 SETTINGS 44
8 Basic Mode 46
8.1 Basic Mode menu tree 46
8.2 Device Access 47
8.2.1 Camera name 47
8.2.2 Password 47
8.3 Date/Time 48
8.4 Network 49
8.5 Encoder Profile 50
8.6 Audio 50
8.7 Recording 50
8.7.1 Storage medium 50
8.8 System Overview 50
9 Advanced Mode 51
9.1 Advanced Mode menu tree 51
9.2 General 53
9.2.1 Identification 53
9.2.2 Password 53
9.2.3 Date/Time 54
9.2.4 Display Stamping 56
9.3 Web Interface 58
9.3.1 Appearance 58
9.3.2 LIVEPAGE Functions 59
9.3.3 Logging 60
9.4 Encoder 61
9.4.1 Privacy Masks 61
9.4.2 Encoder Profile 61
9.4.3 Encoder Streams 65
9.5 Audio 66
9.6 Camera 67
9.6.1 ALC 67
9.6.2 Enhance 68
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9.6.3 Color 68
9.6.4 Installer Options 69
9.7 Recording 70
9.7.1 Storage Management 70
9.7.2 Recording Profiles 73
9.7.3 Retention Time 74
9.7.4 Recording Scheduler 75
9.7.5 Recording Status 76
9.8 Alarm 77
9.8.1 Alarm Connections 77
9.8.2 Video Content Analyses (VCA) 80
9.8.3 VCA configuration- Profiles 81
9.8.4 VCA configuration - Scheduled 87
9.8.5 VCA configuration - Event triggered 89
9.8.6 Audio Alarm 90
9.8.7 Alarm E-Mail 91
9.8.8 Alarm Task Editor 93
9.9 Interfaces 94
9.9.1 Alarm input 94
9.9.2 Relay 94
9.10 Network 96
9.10.1 Network 96
9.10.2 Advanced 100
9.10.3 Multicasting 101
9.10.4 JPEG Posting 102
9.10.5 Encryption 103
9.11 Service 104
9.11.1 Maintenance 104
9.11.2 Licenses 106
9.11.3 System Overview 106
10 Operation via the browser 107
10.1 Livepage 107
10.1.1 Processor load 107
10.1.2 Image selection 108
10.1.3 Digital I/O 108
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10.1.4 System Log / Event Log 108
10.1.5 Saving snapshots 108
10.1.6 Recording video sequences 108
10.1.7 Running recording program 109
10.1.8 Audio communication 109
10.2 Recordings page 110
10.2.1 Controlling playback 110
11 Troubleshooting 112
11.1 Function test 112
11.2 Resolving problems 113
11.3 Customer service 115
12 Maintenance 116
12.1 Testing the network connection 116
12.2 Repairs 116
12.2.1 Transfer and disposal 116
13 Technical Data 117
13.1 Specifications 117
13.1.1 Dimensions 120
13.1.2 Accessories 122
Glossary 123
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1Safety
1.1 Safety precautions
DANGER!
High risk: This symbol indicates an imminently hazardous situation such as "Dangerous Voltage" inside the product. If not avoided, this will result in an electrical shock, serious bodily injury, or death.
WARNING!
Medium risk: Indicates a potentially hazardous situation. If not avoided, this could result in minor or moderate bodily injury.
CAUTION!
Low risk: Indicates a potentially hazardous situation. If not avoided, this could result in property damage or risk of damage to the unit.
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1.2 Important safety instructions
Read, follow, and retain for future reference all of the following safety instructions. Follow all warnings on the unit and in the operating instructions before operating the unit.
1. Clean only with a dry cloth. Do not use liquid cleaners or aerosol cleaners.
2. Do not install unit near any heat sources such as radiators, heaters, stoves, or other equipment (including amplifiers) that produce heat.
3. Never spill liquid of any kind on the unit.
4. Take precautions to protect the unit from power and lightning surges.
5. Adust only those controls specified in the operating instructions.
6. Operate the unit only from the type of power source indicated on the label.
7. Unless qualified, do not attempt to service a damaged unit yourself. Refer all servicing to qualified service personnel.
8. Install in accordance with the manufacturer's instructions in accordance with applicable local codes. Use only attachments/accessories specified by the manufacturer. Equipment change or modification could void the user's guarantee or authorization agreement.
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1.3 Connection in applications
Power lines: An outdoor system should not be located in the
vicinity of overhead power lines, electrical lights, or power circuits, or where it may contact such power lines or circuits. When installing an outdoor system, extreme care should be taken to keep from touching power lines or circuits, as this contact may be fatal. U.S.A. models only - refer to the National Electrical Code Article 820 regarding installation of CATV systems. 12 VDC / 24 VAC power source: This unit is intended to operate with a limited power source. The unit is intended to operate at either 12 VDC or 24 VAC (if PoE is not available). User supplied wiring must be in compliance with electrical codes (Class 2 power levels). If 24 VAC is used, do not ground the 24 VAC supply at the terminals or at the unit's power supply terminals. PoE: Use only approved PoE devices. Power-over-Ethernet can be connected at the same time as a 12 VDC or 24 VAC power supply.
Earth connection: The unit must be connected to earth. Connection: The unit has connection terminals on flying leads.
In wet or outdoor installations make use of a field wiring box and cable conduit with Nema3 or IP55 protection level or better. Make the connections inside the water tight compartment. After connections are made ensure that the watertight compartment is tightly closed and cables and conduits are properly sealed to prevent ingress of water.
CAUTION!
The Low Voltage power supply unit must comply with EN/UL
60950. The power supply must be a SELV-LPS unit or a SELV ­Class 2 unit (Safety Extra Low Voltage - Limited Power Source).
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1.4 FCC & ICES compliance
FCC & ICES Information
(U.S.A. and Canadian Models Only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – reorient or relocate the receiving antenna; – increase the separation between the equipment and
receiver;
connect the equipment into an outlet on a circuit different
from that to which the receiver is connected;
consult the dealer or an experienced radio/TV technician
for help.
Intentional or unintentional modifications, not expressly approved by the party responsible for compliance, shall not be made. Any such modifications could void the user's authority to operate the equipment. If necessary, the user should consult the dealer or an experienced radio/television technician for corrective action. The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.
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Informations FCC et ICES
(modèles utilisés aux États-Unis et au Canada uniquement)
Suite à différents tests, cet appareil s'est révélé conforme aux exigences imposées aux appareils numériques de classe B, en vertu de la section 15 du règlement de la Commission fédérale des communications des États-Unis (FCC), et en vertu de la norme ICES-003 d'Industrie Canada. Ces exigences visent à fournir une protection raisonnable contre les interférences nuisibles lorsque l'appareil est utilisé dans le cadre d'une installation résidentielle. Cet appareil génère, utilise et émet de l'énergie de radiofréquences et peut, en cas d'installation ou d'utilisation non conforme aux instructions, engendrer des interférences nuisibles au niveau des radiocommunications. Toutefois, rien ne garantit l'absence d'interférences dans une installation particulière. Il est possible de déterminer la production d'interférences en mettant l'appareil successivement hors et sous tension, tout en contrôlant la réception radio ou télévision. L'utilisateur peut parvenir à éliminer les interférences éventuelles en prenant une ou plusieurs des mesures suivantes: – Modifier l'orientation ou l'emplacement de l'antenne
réceptrice; – Éloigner l'appareil du récepteur; – Brancher l'appareil sur une prise située sur un circuit
différent de celui du récepteur; – Consulter le revendeur ou un technicien qualifié en radio/
télévision pour obtenir de l'aide. Toute modification apportée au produit, non expressément approuvée par la partie responsable de l'appareil, est strictement interdite. Une telle modification est susceptible d'entraîner la révocation du droit d'utilisation de l'appareil. La brochure suivante, publiée par la Commission fédérale des communications (FCC), peut s'avérer utile : Comment identifier et résoudre les problèmes d’interférences de radio et de télévision. Cette brochure est disponible auprès du U.S. Government Printing Office, Washington, DC 20402, États-Unis, sous la référence n° 004-000-00345-4.
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1.5 UL certification
Disclaimer
Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in UL's Standard(s) for Safety for Information Technology Equipment, UL 60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.
Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material. Separate collecting systems are usually in place for disused electronic and electrical products. Please dispose of these units at an environmentally compatible recycling facility, per European
Directive 2002/96/EC
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1.6 Bosch notices
Video loss
Video loss is inherent to digital video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information. To minimize the risk of lost digital information, Bosch Security Systems recommends multiple, redundant recording systems, and a procedure to back up all analog and digital information.
Copyright
This manual is the intellectual property of Bosch Security Systems and is protected by copyright. All rights reserved.
Trademarks
All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly.
Note
This manual has been compiled with great care and the information it contains has been thoroughly verified. The text was complete and correct at the time of printing. The ongoing development of the products may mean that the content of the user guide can change without notice. Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between the user guide and the product described.
More information
For more information please contact the nearest Bosch Security Systems location or visit www.boschsecurity.com
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1.7 Copyrights
The firmware 4.1 uses the fonts "Adobe-Helvetica-Bold-R­Normal--24-240-75-75-P-138-ISO10646-1" and "Adobe­Helvetica-Bold-R-Normal--12-120-75-75-P-70-ISO10646-1" under the following copyright: Copyright 1984-1989, 1994 Adobe Systems Incorporated. Copyright 1988, 1994 Digital Equipment Corporation. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation, and that the names of Adobe Systems and Digital Equipment Corporation not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.
This software is based in part on the work of the Independent JPEG Group.
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2 Introduction
2.1 Features
The integrated unit is mounted to a wall or ceiling. The sturdy construction and high impact-resistant polycarbonate dome protect the camera module from damage. The camera uses H.264 compression technology to give clear images while reducing bandwidth and storage requirements. It is also ONVIF compliant to improve compatibility during system integration. The camera operates as a network video server and transmits video and control signals over data networks, such as Ethernet LANs and the Internet. The camera is easy to install and ready to use. Features include: – Progressive scan – Color performance with NightSense – 1/3-inch CCD sensor – Tri-streaming (two H.264 streams and one M-JPEG stream) – Complies with the ONVIF standard for wide compatibility – Two-way audio and audio alarm – Alarm input and alarm output to external devices – Impact-resistant dome (> IK10) – Tamper-resistant housing – Enhanced video motion detection – Video and data transmission over IP data networks – Multicast function for simultaneous picture transmission to
multiple receivers – Integrated Ethernet interface (10/100 Base-T) – Power-over-Ethernet (PoE) – Remote control of all built-in functions via TCP/IP – Password protection to prevent unauthorized connection
or configuration changes – Event-driven, automatic connection (for example, at
switch-on and for alarms)
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Fast, convenient configuration using the integrated Web
server and a browser – Firmware update through flash memory – Convenient upload and download of configuration data
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3 System Information
3.1 Overview of functions
The camera incorporates a network video server. Its primary function is to encode video and control data for transmission over an IP network. With its H.264 encoding, it is ideally suited for IP communication and for remote access to digital video recorders and IP systems. The use of existing networks means that integration with CCTV systems or local networks can be achieved quickly and easily. Video images from a single camera can be simultaneously received on several receivers.
3.1.1 Progressive scan
The camera captures and processes progressively scanned images. When there is fast motion in a scene, progressively scanned images are generally sharper than interlaced images.
3.1.2 Tri-streaming
Tri-streaming allows the data stream to be encoded simultaneously according to three different, individually customized profiles. This creates two full H.264 streams that can serve different purposes and an additional M-JPEG stream.
3.1.3 ONVIF (Open Network Video Interface Forum)
The camera complies to the ONVIF standard which means that it is easier to install and integrate into larger systems. The ONVIF standard is a global standard for the interface of network video products.
3.1.4 Audio
Two-way duplex audio is available in the unit for live voice communications or audio recording.
3.1.5 Alarm I/O
The alarm input can be used to control the functionality of the unit. An alarm output can control external devices.
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3.1.6 Tamper detection and motion detectors
The camera offers a wide range of configuration options for alarm signaling in the event of tampering with the camera. An algorithm for detecting movement in the video image is also part of the scope of delivery and can optionally be extended to include special video analysis algorithms.
3.1.7 Impact-resistant dome with tamper-resistant housing
To protect the camera from damage, the impact-resistant dome and protective mechanics can withstand an impact greater than 50 Joules. The tamper-resistant housing stops unwanted interference with the camera.
3.1.8 Video encoding
The camera uses the H.264 compression standards. Thanks to efficient encoding, the data rate remains low even with high image quality and can also be adapted to local conditions within wide limits.
3.1.9 Multicast
In suitably configured networks, the multicast function enables simultaneous, real time transmission to multiple receivers. The prerequisite for this is that the UDP and IGMP V2 protocols are implemented on the network.
3.1.10 Power-over-Ethernet
Power for the camera can be supplied via a Power-over­Ethernet compliant network cable connection. With this configuration, only a single cable connection is required to view, power, and control the camera.
3.1.11 Encryption
The unit offers a variety of options for protection against unauthorized reading. Web browser connections can be protected using HTTPS. Protect the control channels via the SSL encryption protocol. With an additional license, the user data itself can be encrypted.
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3.1.12 Receiver
H.264 compatible hardware decoders can be used as a receiver. Computers with decoding software such as VIDOS, or computers with the Microsoft Internet Explorer web browser installed, can also be used as receivers.
3.1.13 Recording
The camera can be used with an iSCSI server connected via the network to store long-term recordings.
3.1.14 Snapshots
Individual video frames (snapshots) can be called up as JPEG images, stored on the hard drive, or displayed in a separate browser window.
3.1.15 Backup
The browser application has an icon for saving the video images provided by the unit as a file on your computer's hard drive. Clicking this icon stores the video sequences and they can be replayed with the Player from Bosch Security Systems included with the package.
3.1.16 Configuration
The camera can be configured using a browser on the local network (Intranet) or from the Internet. Similarly, firmware updates and rapid loading of device configurations are also possible. Configuration settings can be stored as files on a computer and copied from one camera to another.
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3.2 Operation with external systems
The camera can be used with a variety of Bosch software and hardware systems: – Bosch Video Management System – VIDOS video management software – DiBos 900 Series digital video recorder – Divar 700 Series digital video recorder
Note:
When connected to any of these systems, many of the camera configuration parameters are controlled by the system and not by the settings made via a web browser connected to the camera.
Bosch Video Management System
The Bosch Video Management System is a unique enterprise IP video surveillance solution that provides seamless management of digital video, audio, and data across any IP network. It is designed to work with Bosch CCTV products as part of a total video surveillance management system. Integrate your existing components into one easy-to-manage system, or use Bosch’s full-line capabilities and benefit from a complete surveillance solution based on cutting-edge technology and years of experience.
VIDOS
The camera video server and VIDOS software combine to provide a high-performance system solution. VIDOS is software for operating, controlling, and administering CCTV installations (such as surveillance systems) at remote locations. It runs under Microsoft Windows operating systems. Its main job is decoding video, audio, and control data from a remote transmitter. There are many options available for operation and configuration when using a camera with VIDOS.
DiBos 900 Series
The camera is also designed for use with DiBos 900 Series Video Recorders. DiBos can record up to 32 video and audio
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streams, and is available as software or as a hybrid DVR with additional analog camera and audio inputs. DiBos supports various functions of the camera, such as controlling relays, remote control of peripheral devices, and remote configuration. DiBos can use alarm inputs to trigger actions and, when motion detection Motion+ is active, can record the relevant cells, making intelligent motion detection possible.
Divar 700 Series
The Divar 700 Series of digital video recorders can view and record images from the camera via a network connection. The Divar 700 Series controls the camera so that the correct settings are used.
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4 Planning
4.1 Unpacking
Unpack carefully and handle the equipment with care. The packaging contains: – Integrated FlexiDome IP camera unit – Mounting hardware kit – Special screwdriver bit for tamper-resistant screws – Lens adjustment cap – RJ45 female-to-female network cable connector – Template for flush mount – DVD ROM (mini)
–Manual – System requirements – Configuration Manager –BVIP Lite Suite –MPEG ActiveX control –DirectX control – Microsoft Internet Explorer – Sun JVM – Player and Archive Player
Adobe Acrobat Reader – Quick install instructions – Safety instructions If equipment has been damaged during shipment, repack it in the original packaging and notify the shipping agent or supplier.
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4.2 System requirements
Computer with Windows XP/Vista operating system,
network access, and Microsoft Internet Explorer web browser version 7.0 or later or
Computer with Windows XP/Vista operating system,
network access and reception software, for example VIDOS, Bosch VMS, or DIBOS 900 Series or
H.264 compatible hardware decoder from
Bosch Security Systems (such as VIP XD) as a receiver and a connected video monitor or
Divar 700 Series Digital Video Recorder
The minimum PC requirements are: – Operating platform: A PC running Windows XP or
Windows Vista with IE 7.0 – Processor: Dual core, 3.0 GHz – RAM memory: 256 MB – Monitor resolution: 1024 x 768 – Network interface: 100-BaseT – DirectX: 9.0c Make sure the graphics card is set to 16-bit or 32-bit color depth and that Sun JVM is installed on your PC. To play back live video images, an appropriate ActiveX must be installed on the computer. If necessary, install the required software and controls from the product DVD provided. For further assistance, contact your PC system administrator.
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4.3 Install players
Play back saved-video sequences using the Player from Bosch Security Systems. This can be found on the DVD-ROM supplied. to play back saved sequences using the Player, suitable ActiveX software must be installed on the computer.
1. Insert the DVD into the DVD-ROM drive of the computer. If the DVD does not start automatically, open the DVD in Windows Explorer and double-click the index.html file to start the installation.
2. Select a language from the list box at the top.
3. Click Tools in the menu.
4. Click Archive Player; the installation starts.
5. Follow the instructions in the installation program. The Archive Player is installed together with the Player.
6. After a successful installation, two new icons for the Player and the Archive Player appear on the desktop.
7. Double-click the Player icon to start the Player.
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5 Installation
CAUTION!
Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes.
5.1 Disassembly
5.1.1 Surface mount version
The camera/housing unit consists of the following parts:
1. Surface mount box
2. Camera module and mounting base
3. Inner liner (with sealing ring)
4. Dome
5. Trim ring
To disassemble the unit proceed as follows:
1. Using the special screwdriver bit, loosen the three tamper­resistant screws in the trim ring (the screws remain in place).
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2. Remove the trim ring with dome by pulling it off of the base.
3. Remove the inner liner by pulling it off of the base.
4. Remove the pink protection foam.
5. Loosen the three Phillips screws. Remove the single screw holding the camera module in place (no keyhole).
6. Rotate the camera module to remove it from the remaining two screws.
5.1.2 Flush mount version
The camera/housing unit consists of the following parts:
1. Camera module and mounting base
2. Inner liner (with sealing ring)
3. Dome
4. Trim ring
To disassemble the unit proceed as follows:
1. Using the special screwdriver bit, loosen the three tamper­resistant screws in the trim ring (the screws remain in place).
2. Remove the trim ring with dome by pulling it off of the base.
3. Remove the inner liner by pulling it off of the base.
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5.2 Mounting the unit
There are several ways to mount the unit. The method of mounting depends on the type of surface and whether other mounting hardware, such as an electrical box, a surface box or other accessories are used.
Note:
If the unit is to be surface mounted, then use the Surface Mount Box (SMB). The SMB is sold as a separate item (VDA-455SMB) but the inner plastic cover should be removed as it is only needed for analog cameras. Certain versions of the FlexiDome are supplied with the Surface Mount Box already included; please check the ordering number.
Other mounting accessories are also sold separately.
Refer to the dimensions drawing to find the exact position of the screw holes and the entry hole for the wires. Use the surface mount box as a template for surface installation; use the paper template for flush installation.
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5.2.1 Surface mount
Figure 1 Surface mounting
When using the surface mount box:
1. With a side connection, remove the cap covering the side entrance. With a rear connection, leave the cap in place.
2. Attach the conduit to the surface mount box.
3. Attach the surface mount box to the surface.
4. Suspend the camera base from the plastic hook inside the surface mount box until the connections are made.
Note:
The surface mount box can be attached to a 4S box if required.
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Ø 8 mm
5.2.2 Flush mount
3x
PCD: 133 (5.25)
Ø 8 mm
57.6
(2.27)
(2.27)
95 (3.74)
57.6
33.3
(1.31)
66.5
(2.62)
3x
Figure 1 Flush mounting
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