Bosch NBC-265-W User Manual

HD 720p IP Wireless Camera
NBC-265-W
en Installation and Operation Manual
IP Camera 200 Series Table of Contents | en 3

Table of Contents

1Safety 8
1.1 Safety precautions 8
1.3 FCC & ICES compliance 10
1.4 UL certification 11
1.5 CE certification 12
1.6 Bosch notices 12
1.7 Copyrights 13
2 Introduction 14
2.1 Features 14
2.2 Unpacking 16
3 Installation 18
3.1 Wireless antenna 18
3.2 SD card 19
3.3 Mounting the camera 22
3.5 Network connector 26
3.6 Power connection 27
3.6.1 DC power connection 27
3.7 I/O connector 29
3.8 Audio connectors 31
3.9 Resetting the camera 32
4 Browser connection 59
4.1 System requirements 59
4.2 Establishing the connection 60
4.2.1 Password protection in camera 60
4.3 Protected network 60
4.4 Connection established 61
4.4.1 Livepage 62
4.4.2 Recordings 63
4.4.3 Settings 63
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5 Basic Mode 64
5.1 Basic Mode menu tree 64
5.2 Device Access 65
5.2.1 Camera name 65
5.2.2 Password 65
5.3 Date/Time 66
5.4 Network 67
5.5 Encoder 68
5.6 Audio 68
5.7 Recording 68
5.7.1 Storage medium 68
5.8 System Overview 68
6 Advanced Mode 69
6.1 Advanced Mode menu tree 69
6.2 General 70
6.2.1 Identification 70
6.2.2 Password 70
6.2.3 Date/Time 72
6.2.4 Display Stamping 73
6.3 Web Interface 75
6.3.1 Appearance 75
6.3.2 LIVEPAGE Functions 76
6.3.3 Logging 77
6.4 Camera 78
6.4.1 Installer Menu 78
6.4.2 Picture Settings 79
6.4.5 Encoder Streams 89
6.4.6 Audio 90
6.5 Recording 91
6.5.1 Storage Management 92
6.5.2 Recording Profiles 96
6.5.3 Retention Time 98
6.5.4 Recording Scheduler 99
6.5.5 Recording Status 100
6.6 Alarm 101
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6.6.1 Alarm Connections 101
6.6.2 Video Content Analyses (VCA) 104
6.6.3 VCA configuration- Profiles 105
6.6.4 VCA configuration - Scheduled 111
6.6.5 VCA configuration - Event triggered 113
6.6.6 Audio Alarm 114
6.6.7 Alarm E-Mail 115
6.7 Interfaces 118
6.7.1 Alarm input 118
6.7.2 Relay 118
6.8 Network 120
6.8.1 Network Access 120
6.8.2 Advanced 124
6.8.3 WLAN 125
6.8.4 Multicast 126
6.8.5 FTP Posting 127
6.9 Service 129
6.9.1 Maintenance 129
6.9.2 System Overview 131
7 Operation via the browser 132
7.1 Livepage 132
7.1.1 Processor load 133
7.1.2 Image selection 134
7.1.3 Digital I/O 135
7.1.4 System Log / Event Log 136
7.1.5 Saving snapshots 136
7.1.6 Recording video sequences 136
7.1.7 Running recording program 136
7.1.8 Audio communication 137
7.2 Recordings page 138
7.2.1 Controlling playback 138
8 Troubleshooting 140
8.1 LED indicators 140
8.2 Resolving problems 140
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8.3 Customer service 141
9 Maintenance 142
9.1 Repairs 142
9.1.1 Transfer and disposal 142
10 Technical Data 143
10.1 Specifications 143
10.1.1 Dimensions 157
10.1.2 Accessories 160
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1Safety

1.1 Safety precautions

DANGER!
High risk: This symbol indicates an imminently hazardous situation such as "Dangerous Voltage" inside the product. If not avoided, this will result in an electrical shock, serious bodily injury, or death.
WARNING!
Medium risk: Indicates a potentially hazardous situation. If not avoided, this could result in minor or moderate bodily injury.
CAUTION!
Low risk: Indicates a potentially hazardous situation. If not avoided, this could result in property damage or risk of damage to the device.
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1.2 Important safety instructions

Read, follow, and retain for future reference all of the following safety instructions. Heed all warnings on the unit and in the operating instructions before operating the unit.
1. Cleaning - Generally, using a dry cloth for cleaning is sufficient but a moist, fluff-free cloth or leather shammy may also be used. Do not use liquid cleaners or aerosol cleaners.
2. Heat Sources - Do not install the unit near any heat sources such as radiators, heaters, stoves, or other equipment (including amplifiers) that produce heat.
3. Water - Never spill liquid of any kind on the unit.
4. Lightning - Take precautions to protect the unit from power and lightning surges.
5. Controls adjustment - Adjust only those controls specified in the operating instructions. Improper adjustment of other controls may cause damage to the unit.
6. Power sources - Operate the unit only from the type of power source indicated on the label.
7. Servicing - Unless qualified, do not attempt to service this unit yourself. Refer all servicing to qualified service personnel.
8. Replacement parts - Use only replacement parts specified by the manufacturer.
9. Installation - Install in accordance with the manufacturer's instructions and in accordance with applicable local codes.
10. Attachments, changes or modifications - Only use attachments/accessories specified by the manufacturer. Any change or modification of the equipment, not expressly approved by Bosch, could void the warranty or, in the case of an authorization agreement, authority to operate the equipment.
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1.3 FCC & ICES compliance

FCC & ICES Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – reorient or relocate the receiving antenna; – increase the separation between the equipment and
receiver;
connect the equipment into an outlet on a circuit different
from that to which the receiver is connected;
consult the dealer or an experienced radio/TV technician
for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
Intentional or unintentional modifications, not expressly approved by the party responsible for compliance, shall not be made. Any such modifications could void the user's authority to operate the equipment. If necessary, the user should consult the dealer or an experienced radio/television technician for corrective action.
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The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.

FCC RF Radiation Exposure Statement

The equipment complies with RF exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

1.4 UL certification

Disclaimer

Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in UL's Standard(s) for Safety for Closed Circuit Television Equipment, UL 2044. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.
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1.5 CE certification

This indicates compliance with the R&TTE Directive 1999/5/EC and meets the relevant parts of following technical specifications: ETSI EN 300 328 V1.7.1:2006 ETSI EN301489-17 V2.1.1:2009 ETSI EN301489-1 V1.8.1:2008 IEC60950-1:2005+A1:2009 EN60950-1:2006+A11:2009 EN 62311:2008 This equipment complies with CE RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

1.6 Bosch notices

Disposal - Your Bosch product was developed and
manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material. Separate collecting systems are usually in place for disused electronic and electrical products. Please dispose of these devices at an environmentally compatible recycling facility, per European
Directive 2002/96/EC

More information

For more information please contact the nearest Bosch Security Systems location or visit www.boschsecurity.com
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1.7 Copyrights

The firmware 4.1 uses the fonts "Adobe-Helvetica-Bold-R­Normal--24-240-75-75-P-138-ISO10646-1" and "Adobe­Helvetica-Bold-R-Normal--12-120-75-75-P-70-ISO10646-1" under the following copyright: Copyright 1984-1989, 1994 Adobe Systems Incorporated. Copyright 1988, 1994 Digital Equipment Corporation. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation, and that the names of Adobe Systems and Digital Equipment Corporation not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.
This software is based in part on the work of the Independent JPEG Group.
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2 Introduction

2.1 Features

This WLAN HD 720p IP camera is a ready-to-use, complete network video surveillance system inside a compact camera. The camera offers a cost-effective solution for a broad range of applications. It uses H.264 compression technology to give clear images reducing bandwidth and storage.The camera can be used as a stand-alone video surveillance system with no additional equipment or it can easily integrate with the Bosch DVR 700 Series recorders. Features include: – SD/SDHC card slot supports edge recording up to 32 GB Tri-streaming: Two H.264 streams and one M-JPEG stream – HD 720p Progressive scan for sharp images of moving
objects
Two-way audio and audio alarm – Tamper and motion detection – Conforms to the ONVIF standard for wide compatibility – Wireless LAN connection
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2.2 Unpacking

Unpack carefully and handle the equipment with care. The packaging contains: – IP camera with lens – Universal power supply with US, EU and UK plug – Camera mount kit – Quick installation guide –CD ROM
Bosch Video Client – Documentation –Tools
Wireless antenna
If equipment has been damaged during shipment, repack it in the original packaging and notify the shipping agent or supplier.
WARNING!
Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes.
CAUTION!
The camera module is a sensitive device and must be handled carefully.
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3 Installation

3.1 Wireless antenna

Figure 3.1 Wireless antenna
1. Screw the antenna onto the screw connector on the rear of the camera.
2. Straighten the antenna.
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3.2 SD card

Figure 3.2 SD card
1. Unscrew the cover on the right side of the camera.
2. Slide the SD card into the slot.
3. Close and secure the cover. The camera supports most SD/SDHC cards.

Note:

Use high speed SD cards, class 4 or above (the higher read/ write speed the better).
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3x Ø3.8 mm
D: 26 mm
3x Ø6 mm D: 26 mm
120°
120°
27 mm

3.3 Mounting the camera

The camera can be mounted either from the top or from the bottom (1/4"-20 UNC thread). The mounting socket is isolated from ground to prevent ground loops.
CAUTION!
Do not point the camera/lens into direct sunlight as this may damage the sensors.
Figure 3.3 Mounting a camera
1. Use three screws to secure the base of the mounting unit to a wood (Ø3.8 mm, 26 mm deep) or concrete (Ø6 mm, 26 mm deep) surface.
2. On the mounting unit, loosen the ball-socket adjustment ring (2).
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3. Adjust the ball-socket so that camera mount is correcrly aligned for the required angle.
4. Screw camera onto mount and, when in position, tighten the locking ring (1) securely.
5. Tighten the ball-socket adjustment ring (2) securely.
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1 2 3 4
DC12V Ethernet
Line-out Reset Line-in
I/O

3.4 Network connector

Figure 3.4 Network connection
Connect the camera to a 10/100 Base-T network. – Use a shielded UTP Category 5e cable with RJ45
connectors.
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3.5 Power connection

3.5.1 DC power connection

1 2 3 4
I/O
DC12V Ethernet
Line-out Reset Line-in
Figure 3.5 DC power connection
1. Slide the plug adapter that matches your outlet socket onto the supplied power supply.
2. Insert the power connector jack from the power supply into the DC12V socket of the camera.
3. Connect the power supply to either a 230 VAC or a 120 VAC power supply outlet.
When power is supplied to the camera the LED on the bottom­front of the camera lights. (This LED can be disabled in the Installer menu.)
Note:
The date/time must be synchronized each time after power on. It is important to ensure that the date/time is correct for recording. An incorrect date/time setting could prevent correct recording.
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5 mm
(0.2 in)
I/O
Pin 1 Pin 4

3.6 I/O connector

1 2 3 4
I/O
DC12V Ethernet
Line-out Reset Line-in
Figure 3.6 I/O connector pins
Function Pin I/O socket
Relay 1 Relay out contact 1
2 Relay out contact 2
Alarm input 3 Relay in Positive
4 Relay in Negative
Max. wire diameter AWG 22-28 for both stranded and
solid; cut back 5 mm (0.2 in) of insulation.
Relay output switching capability: Max. voltage 24 VAC or
24 VDC. Max. 1 A continuous, 12 VA.
Trigger in: +9 VDC minimum; +30 VDC maximum. Reverse
polarity connection will be inactive.
Alarm input configurable as active low or active high.
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3.7 Audio connectors

Line in: 9 kOhm typ., 200 mVrms Line out: 16 Ohm min. 200 mVrms
Line - L
GND
Line - R
Figure 3.7 Audio connectors
Connect audio devices to the Line In and Line Out connectors.
1 2 3 4
I/O
DC12V Ethernet
Line-out Reset Line-in
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1 2 3 4
DC12V Ethernet
Line-out Reset Line-in
I/O

3.8 Resetting the camera

If the camera cannot be connected because the IP address has changed, press and hold the reset button (7 seconds approximately) until the LED flashes (red) to recall the factory default values. The factory default IP address is 192.168.0.1
Figure 3.8 Reset button
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4 Browser connection

A computer with Microsoft Internet Explorer can be used to receive live images from the camera, control cameras, and replay stored sequences. The camera is configured over the network using a browser or via the Bosch Video Client (supplied with the product).

4.1 System requirements

Microsoft Internet Explorer version 7.0 or higher – Monitor: resolution at least 1024 × 768 pixels, 16 or 32 bit
color depth
Intranet or Internet network access
The Web browser must be configured to enable Cookies to be set from the IP address of the unit. In Windows Vista, deactivate protected mode on the Security tab under Internet Options.
To play back live video images, an appropriate ActiveX must be installed on the computer. If necessary, the required software and controls can be installed from the product disk provided.
a. Insert the disk into the optical drive of the computer.
If the disk does not start automatically, open the root directory of the disk in Windows Explorer and double click BVC-installer.exe
b. Follow the on-screen instructions.
To get full support for recordings and snapshots, install the MPEG_ActiveX from the product disk to your computer.
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4.2 Establishing the connection

The camera must be assigned a valid IP address to operate on your network. The default address pre-set at the factory is
192.168.0.1
1. Start the Web browser.
2. Enter the IP address of the camera as the URL.

Note:

If the connection is not established, the maximum number of possible connections may already have been reached. Depending on the device and network configuration, up to 25 web browsers, or 50 Bosch VMS connections are supported.

4.2.1 Password protection in camera

A camera offers the option of limiting access across various authorization levels. If the camera is password-protected, a message to enter the password appears.
1. Enter the user name and the associated password in the appropriate fields.
2. Click OK. If the password is correct, the desired page is displayed.

4.3 Protected network

If a RADIUS server is used for network access control (802.1x authentication), the camera must be configured first. To configure the camera for a Radius network, connect it directly to a PC via a crossed network cable and configure the two parameters, Identity and Password. Only after these have been configured can communication with the camera via the network occur.
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4.4 Connection established

When a connection is established, the LIVEPAGE is initially displayed. The application title bar displays the type number of the connected camera and three items: LIVEPAGE,
RECORDINGS, SETTINGS.

Note:

The RECORDINGS link is only visible if a storage medium is available. (Ensure that MPEG_ActiveX is installed.)
Figure 4.1 Livepage

4.4.1 Livepage

The LIVEPAGE is used to display and control the video stream. Refer to Section 7.1 Livepage, page 132 for more information.

4.4.2 Recordings

Click RECORDINGS in the application title bar to open the playback page. Refer to Section 7.2 Recordings page, page 138 for more information.

4.4.3 Settings

Click SETTINGS in the application title bar to configure the camera and the application interface. A new page containing
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the configuration menu is opened. All settings (except date/ time) are stored in the camera memory so that they are retained, even if the power is interrupted. Changes that influence the fundamental functioning of the unit (for example, firmware updates) can only be made using the configuration menu. The configuration menu tree allows all parameters of the unit to be configured. The configuration menu is divided into Basic Mode and Advanced Mode. Refer to Section 5 Basic Mode, page 64 for more information on basic settings; refer to Section 6 Advanced Mode, page 69 for more information on advanced settings.
Note:
It is recommended that only expert users or system administrators use the Advanced Mode.
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5Basic Mode

5.1 Basic Mode menu tree

The basic mode configuration menu allows a set of basic camera parameters to be configured.
Basic Mode
> Device Access
> Date/Time
> Network
> Encoder
> Audio
> Recording
> System Overview
To view the current settings:
1. If necessary, click the Basic Mode menu to expand it. The sub-menus are displayed.
2. Click a sub-menu. The corresponding page is opened.
The settings are changed by entering new values or by selecting a pre-defined value in a list field.

Saving changes

After making changes in a window, click Set to send the new settings to the device and save them there. Clicking Set saves only the settings in the current window. Changes in any other windows are ignored.
Click SETTINGS in the applications title bar to close the window without saving the changes.

Note:

When entering names do not use any special characters, for example &. Special characters are not supported by the internal recording management system.
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5.2 Device Access

5.2.1 Camera name

The camera can be assigned a name to assist in identifying it. The name simplifies the management of multiple devices in more extensive systems. The camera name is used for remote identification, for example, in the event of an alarm. Enter a name that makes it as easy as possible to identify the location unambiguously.

5.2.2 Password

A password prevents unauthorized access to the device. The device recognizes three authorization levels: service, user, and live. – service is the highest authorization level. Entering the
correct password gives access to all the functions of the camera and allows all configuration settings to be changed.
user is the middle authorization level. This user can
operate the device, play back recordings, and also control a camera but cannot change the configuration.
live is the lowest authorization level. It can only be used to
view the live video image and switch between the different live image displays.
Use the various authorization levels to limit access. Proper password protection is only guaranteed if all higher authorization levels are also protected with a password. For example, if a live password is assigned, a service and a user password should also be set. When assigning passwords, always start from the highest authorization level, service, and use different passwords.
Password
Define and change a separate password for each level while logged in as service or if the device is not protected by a password. Enter the password (19 characters maximum) for the selected level.
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Confirm password
Re-enter the new password to ensure that there are no typing mistakes. The new password is only saved after clicking Set. Therefore, click Set immediately after entering and confirming the password, even if you plan to assign a password at another level.

5.3 Date/Time

Device date, time and zone

If there are multiple devices operating in the system or network, it is important to synchronize their internal clocks. For example, it is only possible to identify and correctly evaluate simultaneous recordings when all devices are operating on the same time. As the device time is controlled by the internal clock, it is not necessary to enter the day or date of the week. These are set automatically. The time zone in which the system is located is also set automatically. Click Sync to PC to apply the system time from your
computer to the device.

Note:

It is important to ensure that the date/time is correct for recording. An incorrect date/time setting could prevent correct recording.
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