Fridge-freezer
KIV86.. KIV87..
[en] User manual
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Table of contents
Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................4
Safe transport...................................5
Safe installation ................................5
Safe use ...........................................6
Damaged appliance .........................8
Preventing material damage ........10
Environmental protection and
saving energy................................10
Disposing of packaging .................10
Saving energy.................................10
Installation and connection..........11
Scope of delivery............................11
Installing and connecting the ap-
pliance ............................................11
Criteria for the installation loca-
tion..................................................11
Preparing the appliance for the
first time..........................................12
Connecting the appliance to the
electricity supply.............................12
Familiarising yourself with
your appliance...............................13
Appliance .......................................13
Control panel..................................14
Features.........................................14
Shelf................................................14
Fruit and vegetable container ........14
Door racks......................................15
Accessories....................................15
Basic operation .............................15
Switching on the appliance ............15
Operating tips.................................15
Switching off the appliance ............15
Setting the temperature..................15
Additional functions .....................16
Super function ................................16
Alarm..............................................16
Door alarm .....................................16
Refrigerator compartment ............16
Tips for storing food in the refri-
gerator compartment .....................16
Chill zones in the refrigerator
compartment ..................................17
"OK" sticker ....................................17
Freezer compartment....................17
Freezing capacity ...........................17
Fully utilising the freezer com-
partment volume ............................18
Tips for buying frozen food ............18
Tips for storing food in the
freezer compartment ......................18
Tips for freezing fresh food ............18
Shelf life of frozen food at
−18°C............................................19
Defrosting methods for frozen
food ................................................19
Defrosting......................................19
Defrosting in the refrigerator
compartment ..................................19
Defrosting in the freezer com-
partment .........................................19
Cleaning and servicing.................20
Preparing the appliance for
cleaning ..........................................20
Cleaning the appliance ..................20
Cleaning the condensation
channel and drainage hole ............21
Removing the fittings......................21
Troubleshooting............................23
Malfunctions ...................................23
Conducting an appliance self-
test..................................................25
2
Storage and disposal....................25
Switching off the appliance ............25
Disposing of old appliance ............25
Customer Service..........................26
Product number (E-Nr.) and pro-
duction number (FD) ......................26
Technical data ...............................26
en
3
en Safety
Safety
Observe the following safety instructions.
General information
You can find general information for this instruction manual here.
¡ Read this instruction manual carefully.
¡ This manual is intended for the user of the appliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
This appliance is only intended to be fully fitted in a kitchen.
Only use this appliance:
¡ As specified in this instruction manual.
¡ for chilling and freezing food, and for dispensing ice.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 2000m above sea level.
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Children above the age of three years old and younger than eight
years old may load and unload the the fridge-freezer.
4
Safety en
Safe transport
Follow these safety instructions when transporting the appliance.
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
Safe installation
Follow these safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical
installation must be properly installed.
▶
Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶
When installing the appliance, check that the power cable is
not trapped or damaged.
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with heat
sources.
5
en Safety
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the
refrigeration circuit may result in a flammable mixture of gas
and air.
▶
Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
WARNING‒Risk of fire!
¡ It is dangerous to use an extended power cord and non-ap-
proved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
¡ Portable multiple socket strips or portable power supply units
may overheat and cause a fire.
▶
Do not place portable multiple socket strips or power supply units on the back of the appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners to clean the
appliance.
WARNING‒Risk of suffocation!
¡ Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
¡ Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
6
Safety en
WARNING‒Risk of explosion!
¡ Mechanical devices or other devices may damage the refri-
geration circuit; flammable refrigerant may escape and explode.
▶
To accelerate the defrosting process, do not use any other
mechanical devices or devices other than those recommended by the manufacturer.
¡ Products which contain flammable propellants and explosive
substances may explode, e.g. spray cans.
▶
Do not store products which contain flammable propellants
(e.g. spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g.
heaters or electric ice makers.
▶
Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
¡ Containers that contain carbonated drinks may burst.
▶
Do not store containers that contain carbonated drinks in
the freezer compartment.
¡ Injury to the eyes caused by escaping flammable refrigerant
and hazardous gases.
▶
Do not damage the tubes of the refrigerant circuit or the insulation.
WARNING‒Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns
by refrigeration.
▶
Never put frozen food straight from the freezer compartment
into your mouth.
▶
Avoid prolonged contact of the skin with frozen food, ice
and surfaces in the freezer compartment.
7
en Safety
CAUTION‒Risk of harm to health!
¡ To prevent food from being contaminated, you must observe
the following instructions.
▶
If the door is open for an extended period of time, this may
lead to a considerable temperature increase in the compartments of the appliance.
▶
Regularly clean the surfaces that may come into contact
with food and accessible drain systems.
▶
Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food.
▶
If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the
door open to prevent the formation of mould.
¡ Metal or metal-style parts in the appliance may contain alu-
minium. If acidic food comes into contact with aluminium in
the appliance, aluminium foil ions may pass into the food.
▶
Do not consume soiled food.
Damaged appliance
Follow the safety instructions if your appliance is damaged.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never operate an appliance with a cracked or fractured surface.
▶
"Call customer services." →Page26
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
¡ Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be
replaced with a special connection cable, which is available
from the manufacturer or his Customer Service.
8
Safety en
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
▶
Keep naked flames and ignition sources away from the appliance.
▶
Ventilate the room.
▶
"Switch off the appliance." →Page15
▶
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
▶
"Call after-sales service." →Page26
9
en Preventing material damage
Preventing material damage
Preventing material damage
Preventing material damage
Follow these instructions to prevent
material damage to your appliance,
accessories or other objects in your
kitchen.
ATTENTION!
¡ Using the base, runners or appli-
ance doors as a seat surface or
climbing surface may damage the
appliance.
▶
Do not stand or support yourself
on the base, runners or doors.
¡ Contamination with oil or fat may
cause plastic parts and door seals
to become porous.
▶
Keep plastic parts and door
seals free of oil and grease.
¡ Metal or metal-style parts in the ap-
pliance may contain aluminium.
Aluminium reacts when it comes
into contact with acidic foods.
▶
Do not store unpackaged food
in the appliance.
Environmental protection and saving energy
Environmental protection
and saving energy
Environmental protection and saving energy
Help protect the environment by using your appliance in a way that conserves resources and by disposing of
reusable materials properly.
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by
type and dispose of them separately.
Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
Follow these instructions when installing your appliance.
¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300cm clearance to
oil or solid-fuel cookers.
¡ Never cover or block the exterior
ventilation grilles.
Saving energy during use
Follow these instructions when using
your appliance.
Note:The arrangement of the fittings
does not affect the energy consumption of the appliance.
¡ Open the appliance only briefly.
¡ Never cover or block the interior
ventilation openings or the exterior
ventilation grilles.
¡ Transport purchased food in a
cool bag and place in the appliance quickly.
¡ Allow warm food and drinks to
cool down before storing them.
¡ Thaw frozen food in the refrigerator
compartment to utilise the low temperature of the food.
¡ Always leave some space between
the food and to the back panel.
¡ Pack the food airtight.
¡ Defrost the freezer compartment
regularly.
¡ Open the freezer compartment
door only briefly and then close it
properly.
10
Installation and connection en
3
Installation and connection
Installation and connection
Installation and connection
Scope of delivery
After unpacking all parts, check for
any transport damage and for completeness of delivery.
If you have any complaints, contact
your dealer or our "after-sales service" →Page26.
The delivery consists of the following:
¡ Built-in appliance
¡ Equipment and accessories
¡ Installation material
¡ Installation instructions
¡ User manual
¡ Customer service directory
¡ Warranty enclosure
2
¡ Energy label
¡ Information on energy consump-
tion and noises
Installing and connecting the appliance
Requirement:"The scope of delivery
of the appliance is checked."
→Page11
1. "Observe the criteria for the appli-
ance's installation location."
→Page11
2. Install the appliance according to
the enclosed installation instructions.
3. "Prepare the appliance for first
use." →Page12
4. "Electrically connect the appli-
ance." →Page12
1
Criteria for the installation location
Follow these instructions when installing your appliance.
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mixture of gas and air.
▶
Only install the appliance in a
space with a volume of at least
1m3 per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /3, Page14
The weight of the appliance ex works
may be up to 65kg depending on
the model.
The subfloor must be of sufficient stability to bear the weight of the appliance.
Permitted room temperature
The permitted room temperature depends on the appliance's climate
class.
The climate class can be found on
the rating plate. →"Appliance", Fig.
1 /
, Page14
Climate class Permitted room temperat-
ure
SN 10°C to 32°C
N 16°C to 32°C
ST 16°C to 38°C
T 16°C to 43°C
The appliance is fully functional within
the permitted room temperature.
1
Depending on the appliance specifications
2
Not in all countries
11
en Installation and connection
If an appliance with climate class SN
is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of
5°C.
Niche dimensions
Observe the niche dimensions if you
install your appliance in the niche. If
this is not the case, problems may
occur when installing the appliance.
Niche depth
Install the appliance in the recommended niche depth of 560mm.
If the niche depth is smaller, the energy consumption increases slightly.
The niche depth must be a minimum
550mm.
Niche width
An inside niche width of at least
560mm is required for the appliance.
Side-by-side installation
If you want to install two appliances
side by side, you must maintain a
distance of at least 150mm between
the appliances.
2. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appliance can be found on the rating
plate. →"Appliance", Fig. 1 /3,
Page14
3. Check the mains plug is inserted
properly.
a The appliance is now ready for
use.
Preparing the appliance for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the adhesive strips and carton.
3. "Clean the appliance for the first
time." →Page20
Connecting the appliance to the electricity supply
1. Insert the non-heating appliance
plug of the power cable into the
appliance.
12
Familiarising yourself with your appliance en
1
2
3
4
5
A
B
A
B
1
2
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
You can find an overview of the parts of your appliance here.
1
Refrigerator compartment
Freezer compartment
Control panel
"Fruit and vegetable container"
→Page14
13
en Features
3
4
5
1 2 3
1
2
3
Rating plate
Frozen food container
Door storage compartment for large
bottles
Note:Deviations between your appliance and the diagrams may differ
with regard to their features and size.
Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
2
sets the temperature of the refriger-
ator compartment.
lights up when the Super func-
tion is switched on.
Displays the set temperature for the
refrigerator compartment in°C.
Features
Features
Features
Here you can see an overview of the
features of your appliance and their
use.
The features of your appliance depend on the model.
14
Shelf
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
→"Removing the shelf", Page21
Fruit and vegetable container
Store fresh fruit and vegetables in the
fruit and vegetable container.
Condensation may form in the fruit
and vegetable container depending
on the food and quantity stored.
Remove the condensation with a dry
cloth.
To ensure that the quality and aroma
are retained, store fruit and vegetables that are sensitive to cold out-
Basic operation en
side of the appliance at temperatures
of approx. 8°C to 12°C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes
and potatoes.
Door racks
To adjust the door racks as required,
you can remove the door rack and
re-insert elsewhere.
→"Removing door racks", Page21
Accessories
Use original accessories. These have
been made especially for your appliance.
The accessories for your appliance
depend on the model.
Egg tray
Store eggs safely on the egg tray.
Ice cube tray
Use the ice cube tray to make ice
cubes.
Making ice cubes
1. Fill the ice cube tray with water up
to ¾ and place in the freezer compartment.
If the ice cube tray is stuck to the
freezer compartment, loosen it with
a blunt implement only (e.g. spoon
handle).
2. To loosen the ice cubes, twist the
ice cube tray slightly or hold it
briefly under flowing water.
Basic operation
Basic operation
Basic operation
You can find out everything you need
to know about operating your appliance here.
Switching on the appliance
1. Press and hold for
threeseconds.
a The appliance begins to cool.
2. "Set the required temperature."
→Page15
Operating tips
¡ Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appliance until the temperature has
been reached.
¡ The housing around the freezer
compartment is temporarily heated
slightly. This prevents condensation in the area of the door seal.
¡ When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
Switching off the appliance
▶
Press .
a The appliance stops cooling.
Setting the temperature
After you have switched on the appliance, you can set the temperature.
Setting the refrigerator compartment temperature
▶
Press repeatedly until the temperature display shows the required temperature.
15
en Additional functions
The recommended temperature in
the refrigerator compartment is
4°C.
→""OK" sticker", Page17
Setting the freezer compartment temperature
▶
In order to set the freezer compartment temperature, "change the refrigerator compartment temperature" →Page15.
The refrigerator compartment temperature influences freezer compartment temperature. Refrigerator
compartment temperatures that
are set to warm generate warmer
freezer compartment temperatures.
Additional functions
Additional functions
Additional functions
Find out which additional functions
can be used for your appliance.
Super function
With the Super function, the refrigerator compartment and the freezer
compartment cool more intensively.
This refrigerates or freezes food
quickly right through to the centre.
Switch on the Super function 4 to
6hours before placing food weighing
2kg or more.
In order to utilise the freezer capacity,
use the Super function.
→"Freezing capacity", Page17
Note:When the Super function is
switched on, increased noise may
occur.
Switching off Super function
▶
Press .
Alarm
Alarm
Alarm
Your appliance is equipped with
alarm functions.
Door alarm
If the appliance door is open for a
longer period, the door alarm
switches on.
After 10 minutes, the interior lighting
flashes.
Switching off the door alarm
▶
Close the appliance door or press
.
a The warning tone is switched off.
Refrigerator compartment
Refrigerator compartment
Refrigerator compartment
You can keep meat, sausage, fish,
dairy products, eggs, prepared meals
and pastries in the refrigerator compartment.
The temperature can be set from
2°C to 8°C.
The recommended temperature in
the refrigerator compartment is 4°C.
→""OK" sticker", Page17
The refrigerator compartment can
also be used to store highly perishable foods in the short to medium
term. The lower the selected temperature, the longer the food remains
fresh.
Switching on Super function
▶
Press repeatedly until lights
up.
Note:After approx. 48hours, the appliance switches to normal operation.
16
Tips for storing food in the refrigerator compartment
Follow the tips if you store food in
your refrigerator compartment.
¡ Only store food when fresh and
undamaged.
Freezer compartment en
¡ Observe the best-before date or
use-by date specified by the manufacturer.
¡ Store food well wrapped or
covered.
¡ Allow hot food and drinks to cool
down first before placing in the appliance.
Chill zones in the refrigerator compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is between the arrow stamped on the side and the
shelf underneath.
Tip:Store highly perishable food
such as fish, sausages and meat in
the coldest zone.
Warmest zone
The warmest zone is at the very top
of the door.
Tip:Store food that does not spoil
easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then
continue to release its aroma and the
butter will still be easy to spread.
Once the appliance is switched on, it
may take up to 12hours until the set
temperature is reached.
Correct setting
Freezer compartment
Freezer compartment
Freezer compartment
You can store frozen food, freeze
food and make ice cubes in the
freezer compartment.
The temperature in the freezer compartment depends on the temperature in the refrigerator compartment.
Long-term storage of food should be
at –18°C or lower.
The freezer compartment can be
used to store perishable food longterm. The low temperatures slow
down or stop the spoilage.
The time between putting fresh food in
the freezer compartment and it freezing
solid depends on various factors:
¡ Set temperature
¡ Food (size and type)
¡ Storage quantity
¡ Quantity of food already stored
Freezing capacity
"OK" sticker
The "OK" sticker lets you check
whether the refrigerator compartment
reaches the safe temperature ranges
of +4°C or colder recommended for
food.
The "OK" sticker is not included with
all models.
If the sticker does not indicate "OK",
gradually reduce the temperature.
→"Setting the refrigerator compart-
ment temperature", Page15
The maximum freezing capacity indicates the quantity of food that can be
frozen right through to the centre
within a specific period of time.
Information on the maximum freezing
capacity can be found on the rating
plate. →"Appliance", Fig. 1 /3,
Page14
17
en Freezer compartment
Prerequisites for freezing capacity
1. Approx. 24hours before placing
fresh food in the appliance, switch
on Super function.
→"Switching on Super function",
Page16
2. Add the food in the top frozen food
container first. This is where the
food freezes most quickly.
Fully utilising the freezer compartment volume
Learn how to store the maximum
amount of frozen food in the freezer
compartment.
1.
"Remove all fittings." →Page21
2. Store food directly on the shelves
and on the floor of the freezer
compartment.
Tips for buying frozen food
Follow the tips when you are buying
frozen food.
¡ Check the packaging is not dam-
aged.
¡ Check the best-before date.
¡ The temperature in the supermar-
ket freezer must be –18°C or
lower.
¡ Do not interrupt the deep-freeze
chain. If possible, transport frozen
food in a cool bag and quickly
place it in the freezer compartment.
Tips for storing food in the freezer compartment
Follow the tips if you are storing food
in the freezer compartment.
¡ To quickly and gently freeze larger
quantities of fresh food, place this
in the lower frozen food container.
¡ Place the food over the whole area
of the compartments or the frozen
food containers.
¡ Do not bring food which is to be
frozen into contact with frozen
food.
¡ To ensure that the air can circulate
freely in the appliance, push the
frozen food containers in as far as
they will go.
Tips for freezing fresh food
Follow the tips when you freeze fresh
food.
¡ Freeze fresh and undamaged food
only.
¡ Freeze food in portions.
¡ Cooked food is more suitable than
food that can be eaten raw.
¡ Vegetables: Wash, chop up and
blanch before freezing.
¡ Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic
acid solution.
¡ Food that is suitable for freezing in-
cludes baked items, fish and seafood, meat, game, poultry, eggs
without shells, cheese, butter and
quark, ready meals and leftovers.
¡ Food that is unsuitable for freezing
includes lettuce, radishes, eggs in
shells, grapes, raw apples and
pears, yoghurt, sour cream, crème
fraîche and mayonnaise.
Packing frozen food
If you select suitable packaging material and the correct type of packaging, you can determine the product
quality and prevent freezer burn.
1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it
from losing flavour and drying out.
4. Label the packaging with the con-
tents and the date of freezing.
18
Defrosting en
Shelf life of frozen food at
−18°C
Observe the storage times when you
freeze food.
Food Storage time
Fish, sausages, prepared
up to 6months
meals and baked goods
Poultry, meat up to 8months
Vegetables, fruit up to 12months
The imprinted freezer calendar indicates the maximum storage duration
in months at a constant temperature
of –18°C.
Defrosting methods for frozen food
To retain the best-possible product
quality, the defrosting method must
be adjusted to the food and application.
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
▶
Do not refreeze food after it has
been defrosted or started to defrost.
▶
Refreeze food only after cooking.
▶
These items should no longer be
stored for the maximum storage
period.
¡ Defrost animal-based food, such
as fish, meat, cheese, quark, in the
refrigerator compartment.
¡ Defrost bread at room temperat-
ure.
¡ Prepare food for immediate con-
sumption in the microwave, in the
oven or on the hob.
Defrosting
Defrosting
Defrosting
Observe the information when you
want to defrost your appliance.
Defrosting in the refrigerator compartment
When the appliance is operating,
condensation droplets or frost form
on the rear panel of the refrigerator
compartment due to functional reasons. The back panel in the refrigerator compartment defrosts automatically.
Condensation runs through the condensation channel into the drainage
hole to the evaporation pan and does
not have to be wiped away.
To ensure that the condensation can
drain and odours do not form, observe the following information:
→"Cleaning the condensation chan-
nel and drainage hole", Page21.
Defrosting in the freezer compartment
The freezer compartment does not
defrost automatically. A layer of hoarfrost in the freezer compartment impairs refrigeration of the frozen food
and increases power consumption.
Defrosting the freezer compartment
Regularly defrost the freezer compartment.
1. Switch on the Super function ap-
prox. fourhours before defrosting.
→"Switching on Super function",
Page16
This means that the food reaches
very low temperatures and it can
be stored for longer at room temperature.
19
en Cleaning and servicing
2. Remove the frozen food container
with the frozen food and temporarily place it in a cool location. Place
ice packs (if available) on the
frozen food.
3. "Switch off the appliance."
→Page15
4. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
5. To accelerate the defrosting pro-
cess, place a pan of hot water on
a trivet in the freezer compartment.
6. Wipe up the condensation water
with a soft cloth or sponge.
7. Rub the freezer compartment dry
with a soft, dry cloth.
8. Electrically connect the appliance.
9. "Switch on the appliance."
→Page15
10.Reinsert the frozen food containers
with the frozen food.
Cleaning and servicing
Cleaning and servicing
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.
Preparing the appliance for cleaning
Find out how to prepare your appliance for cleaning.
1. "Switch off the appliance."
→Page15
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
4. If there is a layer of hoarfrost, allow
this to defrost.
5. "Remove all fittings from the appli-
ance." →Page21
Cleaning the appliance
Clean the appliance as specified to
ensure that it is not damaged by incorrect cleaning or unsuitable cleaning products.
WARNING
Risk of electric shock!
¡ An ingress of moisture can cause
an electric shock.
▶
Do not use steam- or high-pressure cleaners to clean the appliance.
¡ Liquid in the lighting can be dan-
gerous.
▶
The rinsing water must not run
into the light.
ATTENTION!
¡ Unsuitable cleaning products may
damage the surfaces of the appliance.
▶
Do not use hard scouring pads
or cleaning sponges.
▶
Do not use harsh or abrasive
detergents.
▶
Do not use cleaning products
with a high alcohol content.
¡ If liquid gets into the drainage
hole, the evaporation pan may
overflow.
▶
The rinsing water must not get
into the drainage hole.
20
Cleaning and servicing en
¡ If you clean fittings and accessor-
ies in the dishwasher, this may
cause them to become deformed
or discolour.
▶
Never clean fittings and accessory in the dishwasher.
1. "Prepare the appliance for clean-
ing." →Page20
2. Clean the appliance, the fittings
and the door seals with a dish
cloth, lukewarm water and a little
pH-neutral washing-up liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings.
5. Electrically connect the appliance.
6. "Switch on the appliance."
→Page15
7. Putting the food into the appliance.
Cleaning the condensation channel and drainage hole
Regularly clean the condensation
channel and drainage hole to ensure
that the condensation can drain.
▶
Carefully clean the condensation
channel and the drainage hole,
e.g. using a moistened cotton bud.
Removing the fittings
If you want to clean the fittings thoroughly, remove these from your appliance.
Removing the shelf
▶
Pull out and remove the shelf.
Removing door racks
▶
Lift the door rack upwards and remove it.
Removing the fruit and vegetable container
1. Pull out the fruit and vegetable
container as far as it will go.
21
en Cleaning and servicing
2. Lift the fruit and vegetable con-
tainer and remove it .
Removing the frozen food container
1. Take out the frozen food container
as far as it will go.
2. Lift the frozen food container at the
front and remove it .
22
Troubleshooting en
Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.
Malfunctions
Fault Cause Troubleshooting
The appliance is not working.
No displays light up.
The appliance is not cooling,
the displays and lighting
light up.
The LED lighting does not
work.
The refrigeration unit is
switching on more frequently and for longer.
The mains plug has not been
inserted properly.
1. Check whether the mains plug for
the power cord is fully inserted into
the socket.
2. Check whether the appliance plug
for the power cord is fully inserted
into the rear of the appliance.
Fuse has been tripped.
▶
Check the fuses.
The power has failed. 1. Check whether the power is on.
2. Place ice packs (if available) on the
frozen food.
Showroom mode is switched
on.
▶
"Carry out the appliance self-test."
→Page25
a Once the appliance self-test has
ended, the appliance switches to
normal operation.
Different causes are possible.
▶
Call customer service.
The customer service number can
be found in the enclosed customer
service directory.
The appliance has been
opened frequently.
The exterior ventilation
grilles are blocked.
▶
Do not open appliance door unnecessarily.
▶
Remove any obstructions from in
front of the exterior ventilation
grilles.
23
en Troubleshooting
Fault Cause Troubleshooting
The base of the refrigerator
compartment is wet.
The condensation channel
or drainage hole are
▶
"Clean the condensation channel
and the drainage hole." →Page21
blocked.
The temperature differs
greatly from the setting.
Different causes are possible.
1. "Switch off the appliance."
→Page15
2. "Switch the appliance back on after
fiveminutes." →Page15
‒ If the temperature is too
warm, check the temperature
again after a couple of hours.
‒ If the temperature is too cold,
check the temperature again
on the following day.
The appliance hums,
bubbles, buzzes, gargles or
clicks.
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows
No action required.
through the pipes. The motor, switches or solenoid
valves are switching on or
off.
The appliance makes
noises.
Fittings wobble or stick.
Bottles or containers are
touching.
Super function is switched
▶
Check the removable fittings and, if
required, replace these.
▶
Move the bottles or containers
away from each other.
No action required.
on.
The appliance has an unpleasant smell.
Various causes are possible,
e. g. spoiled food or spilled liquids in the appliance.
1. Dispose of all spoiled food.
2. "Prepare the appliance for clean-
ing." →Page20
3. "Clean the appliance." →Page20
4. Clean all food packaging.
5. To prevent odours from forming,
store strong smelling food in airtight containers.
6. After 24hours, check whether
odours are still forming.
24
Storage and disposal en
Conducting an appliance selftest
1. "Switch off the appliance."
→Page15
2. "Switch the appliance back on
after approx. fiveminutes."
→Page15
3. Within the first 10seconds after
connecting to the power supply,
press and hold for five to seven
seconds until a second audible
signal sounds.
a The appliance self-test starts.
a While the appliance self-test is run-
ning, a long audible signal sounds.
a If two audible signals sound and
flashes twice at the end of the
appliance self-test then your appliance is in working order. The appliance switches to normal operation.
a If, at the end of the appliance self-
test, five audible signals sound
and flashes for 10seconds,
inform the after-sales service.
Storage and disposal
Storage and disposal
Storage and disposal
You can find out here how to prepare
your appliance for storage. You will
also find out how to dispose of old
appliances.
Switching off the appliance
1. "Switch off the appliance."
→Page15
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Remove all of the food.
4.
"Defrost the appliance." →Page19
5.
"Clean the appliance." →Page20
6. To ensure the ventilation inside the
appliance, leave the appliance
open.
Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Leave shelves and containers inside the appliance to prevent children from climbing in.
▶
Keep children away from the redundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
▶
Do not damage the tubes of the refrigerant circuit or the insulation.
▶
Dispose of the appliance in an environmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and recycling of used appliances as
applicable throughout the EU.
25
en Customer Service
Customer Service
Customer Service
Customer Service
If you have any queries, are unable to
rectify faults on the appliance yourself or if your appliance needs to be
repaired, contact Customer Service.
You can solve many problems yourself by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the
case, contact our after-sales service.
We will always find an appropriate
solution and try to avoid unnecessary
visits being made by a Customer Service technician.
With any warranty claims, we will
make sure that your appliance is repaired by trained after-sales technicians using genuine spare parts, including after the manufacturer's warranty has expired.
For safety reasons repairs to the appliance should only be carried out by
trained specialist staff. The warranty
claim becomes void if repairs or interventions have been carried out by
persons not authorised by us for that
purpose or if our appliances have
been fitted with spare, supplementary
or accessory parts that were not
genuine parts and then resulted in a
defect.
Function-relevant genuine spare parts
according to the corresponding Ecodesign Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Economic Area.
Note:Under the terms of the manufacturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum duration of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of warranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself under local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (ENr.) and the production number (FD)
of your appliance.
The contact details for Customer Service can be found in the enclosed
Customer Service directory or on our
website.
Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD)
on the appliance's rating plate.
→"Appliance", Fig. 1 /3, Page14
Make a note of your appliance's details and the Customer Service telephone number to find them again
quickly.
Technical data
Technical data
Technical data
Refrigerant, cubic capacity and further technical specifications can be
found on the rating plate.
→"Appliance", Fig. 1 /3, Page14
More information about your model
can be found online at https://energylabel.bsh-group.com1. This web
address is linked to the official EU
EPREL product database. At the time
1
Only applies to countries in the European Economic Area
26
of printing its web address had not
yet been published. Please then follow the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.
Technical data en
27
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Contact data of all countries are listed in the attached service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com
*9001516008*
9001516008 (000915)
en
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