MODEL GWH 2400 ES NG and GWH 2400 ES LP INDOOR MODEL
Temperature Modulated with Electronic Ignition
Suitable for heating potable water only
Not approved for space heating purposes
(Intended for variable flow applications)
GWH 2400 ES NG - Natural Gas
GWH 2400 ES LP - Liquefied Petroleum (LP) Gas
Warning: If the information in this manual is not
followed exactly, a fire or explosion may result
causing property damage, personal injury or death.
Do not store or use gasoline or other flammable
vapor and liquids in the vicinity of this or any other
appliance.
Improper installation, adjustment, alteration,
service or maintenance can cause injury or
property damage. Refer to this manual. For
assistance or additional information consult a
qualified installer, service agency or the gas
supplier.
In the Commonwealth of Massachusetts this
product must be installed by a licensed plumber or
gas fitter.
Upon completion of the installation, these
instructions should be handed to the user of the
appliance for future reference.
6 720 608 782 US (2008.01) AL
What to do if you smell gas
• Close gas valve. Open windows.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• If you cannot reach your gas supplier, call the fire
department.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions
• Installation and service must be performed by a
qualified installer, service agency or the gas supplier.
Index
Index
1Warning 3
2Appliance details 4
2.1Features 4
2.2GWH 2400 ES Specifications
(Technical data) 4
2.3Unpacking the GWH 2400 ES heater 5
2.4General rules to follow for safe operation 6
2.5Dimensions and Minimum installation
clearances 7
3Installation instructions 8
3.1Tools required for installation 8
3.2Introduction 8
3.3Venting 8
3.4Combustion air requirements 15
3.5Proper location for installing your heater 16
3.6Heater placement and clearances 16
3.7Mounting installation 16
3.8Gas piping & connections 17
3.9Water connections 20
3.10 Water quality 20
3.11 Recirculation application 21
3.12 Measuring gas pressure 21
6Maintenance and service 27
6.1Annual maintenance 27
6.2Winterizing for seasonal use 27
6.3Mineral scale build-up 28
6.4Adjusting CO2 (carbon dioxide) 28
6.5Program values 31
6.6Control board diagnostics 32
6.7Fan speed adjustment 33
7Troubleshooting 35
7.1Introduction 35
7.2Burner do not ignite when hot water
is turned ON 35
7.3Water is too hot 35
7.4Water is not hot enough 35
7.5Low water flow/pressure 36
7.6Hot water temperature fluctuates at tap 36
7.7Noisy burner/heater during operation 36
8Problem solving 38
8.1Error code diagnostics 38
9Electrical diagram 42
4Electrical connections 23
4.1Electrical power supply 23
4.2Position of the fuses in control unit 23
5Operation instructions 24
5.1LCD Display functions 24
5.2For your safety read before operating
your water heater 25
5.3Power 25
5.4Temperature selection 25
5.5Use of optional remote control accessory
(part no. TSTAT2) 26
5.6Operation 26
5.7Reset button 26
5.8Program button 26
5.9Locked condition 26
10Sensor resistance charts 43
11GWH 2400 ES Functional scheme 45
12Interior components diagram
and parts list 46
12.1 Interior components 46
12.2 Components diagram 48
13Protecting the environment 54
14Limited Warranty 55
2
6 720 608 782
Warning
1Warning
For your safety
Do not store or use gasoline or other flammable,
combustible or corrosive vapors and liquids in the
vicinity of this or any other appliance.
Warning: Carefully plan where you
install the heater. Correct combustion
air supply and flue pipe installation are
very important. If a gas appliance is not
installed correctly, fatal accidents can
result, such as carbon monoxide
poisoning or fire.
Warning: Exhaust gas must be vented
to outside using stainless steel vent
material suitable for category III vent
systems and temperatures up to 480°F.
Vent piping must be sealed gas-tight to
prevent possibility of flue gas spillage,
carbon monoxide emissions and risk of
fire, resulting in severe personal injury
or death. Approved vent terminators
must be used when penetrating to the
outside.
FCC:
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Warning: Place the heater in a location
where water leaks will do NO DAMAGE
to adjacent areas or lower floors.
Warning: Field wiring connections and
electrical grounding must comply with
local codes, or in the absence of local
codes, with the latest edition of the
National Electric Code, ANSI/NFPA 70,
or in Canada, all electrical wiring must
comply with the local codes and the
Canadian Electrical Code, CSA C22.1
Part 1.
Warning: Shock hazard: line voltage is
present. Before servicing the water
heater, unplug power supply cord from
outlet. Failure to do so could result in
severe personal injury or death.
Warning: The heater must be
disconnected from the gas supply
piping system during any pressure
testing of that system at test pressures
equal to or more than 0.5 psig.
Fig. 1
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3
Appliance details
2Appliance details
2.1Features
Parts
• Key Pad interface control
• High power pre-mix compact burner with low NOx
emissions
• Modulating Gas Valve with constant gas:air ratio
control
• Modulating water valve for improved comfort and
temperature control.
High quality materials for long working life
• Copper heat exchanger
• High efficiency Ceramat Burner
• Compact space saver: mounts on a wall with a
supplied bracket.
Features
• Real-time diagnostics for troubleshooting/
informational purposes
• LCD Display with backlight
• On/Off and Temperature control switches
• Reset button
• Program button (Selectable temperature default)
• Failure codes for easy diagnostics and repair
• Easily removable one-piece cover
• Built in freeze prevention.
Note: Freeze prevention is not intended to protect
plumbing outside the appliance or to keep the
appliance from freezing for long periods.
Accessories (Bosch part #)
• Optional wireless remote control accessory to
operate with the appliance (TSTAT2)
• Outdoor kit (AQOK).
BOSCH is constantly improving its
products, therefore specifications are
Inlet gas pressure under operation (with a high hot
water flow rate)*
• Propane: 8” - 13” water column
• Natural Gas: 3.5” - 10.5” water column.
* To measure gas pressure, see Measuring Gas
Pressure, chapter 3.12.
Water
• Hot water connection (inches) - ¾”
• Cold water connection (inches) - ¾”
• Water valve material: Polymer (PPS) (Polypropylene
Sulfid)
• Minimum water flow: 0.65 gallon/minute (2,5 l/m).
Note: Activation varies with inlet water temperatures
from 0.65 - 1.6 gallon/minute.
• Minimum recommended water pressure: 30 PSI
(2.07 bar)
• Minimum recommended well pressure: 40 PSI (2.75
bar), see chapter 3.9.
• Connections:
– Bottom of heater
Combustion
•NOx ≤ 55 ppm
•CO ≤ 250 ppm (measured)
•CO
level set from factory, see chapter 6.4.
2
2.2GWH 2400 ES Specifications
(Technical data)
Approved in US/Canada
Capacity
Maximum flow rate: 6.4 GPM (24 l/min) at a 45°F
(25°C) rise.
Maximum output
147,000 Btu/h (43.0 kW)
4
Dimensions
• Depth (in): 11¼” (286 mm)
• Width (in): 17
• Height (in): 30½” (775 mm)
• Weight: 67 pounds (30,5 kg).
Gas types
Natural Gas.
LP Gas.
Converting the gas type can only be done by a certified
gas technician with a calibrated CO
7
/
” (452 mm)
8
analyzer.
2
6 720 608 782
Appliance details
Call Bosch Water Heating through Bosch
thermotechnology corporation for conversion
instructions.
Voltage
120 V AC (60 Hz) nominal
Amperage
Idle - 40 mA
Operation -≤ 2.5 A
Noise
45 - 65 db (A)
Safety devices
• Flame failure device (ionization flame rod sensor)
• Pressure relief valve (supplied with heater)
• Over heat prevention (temperature limiter)
• Inlet temperature sensor
• Outlet temperature sensor
• Backflow temperature sensor.
Water protection
IP X4 (protection against water drops)
If appliance is installed at elevations
between 2000ft and 4500ft, a
i
combustion gas analyzer is required for
proper calibration of appliance. (see page
22).
2.3Unpacking the GWH 2400 ES
heater
Before installing the unit, be certain you have the
correct heater for your type of Gas: Propane or
Natural Gas. Identification labels are found on the
shipping box, and on the rating plate which is located on
the right side panel of the cover.
• Combustion air inlet adaptor (with 3 screws and gas-
ket provided)
• Installation manual (manual can be downloaded at
www.boschhotwater.com)
• Product registration card
6 720 608 782
• Energy Guide label.
Please complete and return the enclosed product
registration card.
The GWH 2400 ES is not approved or designed
for:
• Manufactured (mobile) homes, boats or any mobile
installation (modular homes are acceptable for
installation)
• Use above 4500ft A.S.L. altitude
• Outdoor installation without installation of Outdoor
kit (AQOK)
• Space heating purposes
• Preheated inlet water supply.
5
Appliance details
To remove front cover
B Loosen the two Philips head screws located on
bottom rear of cover (see Fig. 3).
Fig. 3Loosen the two screws
B Lift front cover panel upward and remove.
Fig. 4Removing the front cover
To remove combustion cover (service only)
B Open the four clips and remove the combustion
cover see Fig. 5.
2.4General rules to follow for safe
operation
B 1. You must follow these instructions when you install
your heater. In the United States: The installation must
conform with local codes or, in the absence of local
codes, the National Fuel Gas Code ANSI Z223.1/
NFPA 54.
In Canada: The Installation must conform with CGA
B149.(1,2) INSTALLATION CODES and /or local
installation codes.
B 2. Carefully plan where you install the heater. Correct
combustion air supply and vent pipe installation are
very important. If not installed correctly, fatal
accidents can occur, such as carbon monoxide
poisoning or fire.
B 3. When the unit is installed indoors and ROOM
SEALED (twin pipe) it is permitted to be located in
bathrooms, bedrooms and occupied rooms that are
normally kept closed. See chapter
unit will be installed indoors and use indoor
combustion air, the place where you install the heater
must have enough ventilation. The National Fuel
Gas Code does not allow UNSEALED gas fired
water heater installations in bathrooms,
bedrooms or any occupied rooms normally
kept closed. See chapter
(page 15).
B 4. You must vent your heater. See
VENTING.
B 5. The appliance and its gas connection must be leak
tested before placing the appliance in operation.
The appliance must be isolated from the gas supply
piping system by closing its individual manual gas
shutoff valve (not supplied with heater) during any
pressure testing at pressures in excess of ½ Psig (3.5
kPa).
B 6. Keep water heater area clear and free from
combustibles and flammable liquids. Do not locate
the heater over any material which might burn.
B 7. Correct gas pressure is critical for the proper
operation of this heater. Gas piping must be sized to
provide the required pressure at the maximum output
of the heater, while all the other gas appliances are in
operation. Check with your local gas supplier, and
see the section on connecting the gas supply. See
Section 3.8, page 17.
B 8. Should overheating occur or the gas supply fail to
shut off, turn off the gas supply at the manual gas shut
off valve, on the gas line. Note: manual gas shutoff
valve is not supplied with the heater but must be field
installed.
B 9. Do not use this appliance if any part has been
underwater. Immediately call a qualified service
technician to inspect the appliance and to replace any
part of the control system and any gas control which
has been underwater.
3.3 (page 8). If the
3.5 (page 16) and 3.4
chapter 3.3 on
Fig. 5Remove the combustion cover
6
B 10. Failure to install heater correctly may lead to
unsafe operation and void the warranty.
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2.5Dimensions and Minimum installation clearances
Appliance details
Fig. 6Dimensions
1On/Off button
2Reset button
3Program key
4Power ON or stand-by LED
5LCD display
6Up button
7Down button
Fig. 7Minimum clearances
Note: For servicing access, a 2ft clearance to front
cover is recommended.
Model GWH 2400 ES
TOP (A)12”
FRONT (B)1”
BACK0”
SIDES1”
FLOOR (C)12”
Table 1 Minimum clearances
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7
Installation instructions
3Installation instructions
3.1Tools required for installation
• Philips head screwdriver
• Flat head screwdriver
• Adjustable wrench
• Level
• Thermometer
• Standard plumbing tools
•Manometer
• Drill
• Pipe wrench
• Adjustable pliers
• Pipe fitting tools
• Hacksaw with metal blades
•Hole saw.
3.2Introduction
Please follow these instructions. Failure to follow
instructions may result in:
B Damage or injury.
B Improper operation.
B Loss of warranty.
If you are unable to perform the tasks required to install
this heater properly, please contact a locally licensed
plumber or gas technician.
Common installation practice is to determine the
venting/intake system layout and penetration and then
work back to the heater.
3.3Venting
Warning: Proper end terminal / rain
cap must be used. Failure to do so may
result in damage to the appliance.
This damage is not covered under
the manufacturer's warranty.
Caution: The vent system must be
installed by a qualified installer in
accordance with these instructions. If
improperly installed, a hazardous
condition such as explosion or carbon
monoxide poisoning could result.
Bosch Water Heating will not be
responsible for improperly installed
appliances.
Warning: In areas where outside
temperatures routinely come close to
freezing, sealed combustion operation
is required. Use a concentric
termination or separate terminations for
combustion and vent, which must be
installed on the same wall or roof
surface, however never facing the
direction of prevailing winds. Failure to
do so may result in heat exchanger
freezing up and bursting. This failure is
not covered under the manufacturer's
warranty.
3.3.1Vent material and specifications
Establish vent clearances that comply with the vent
manufacturer's specifications. In all cases, follow local
codes. See Table 2.
Warning: Do not reduce the vent
(exhaust and combustion) pipe sizes
and do not common vent with any other
vented appliance or stove.
Warning: Failure to vent the exhaust
gases to the outside with sealed
stainless steel vent pipe (AL29-4C)
Exhaust
Vent
Intake
Vent
Diam.Min.
lenght
3 or 4
inches
3 or 4
inches
3 feet26 feet with
1 90°
elbow
Max.
length
1 90° elbow
and terminal
26 feet with
1 90°elbow
and terminal
Material
Sealed single wall
stainless steel
(AL29-4C)
Sealed PVC or
any other rigid
pipe
may result in dangerous flue gases
filling the structure in which it is
installed.
Table 2 Venting Specifications
The appliance should be located as close to the point
Warning: Do not mix vent pipe or
joining methods from different
manufacturers.
of vent termination as possible. The maximum vent
length is 26 feet (8 m) with one 90 degree elbow and
approved terminator. Subtract 2.5 feet from the total
vent length for each additional 90° elbow used (a
maximum of three 90° elbows are permitted in the
total exhaust vent length), or subtract 1.25 feet for every
45° elbow used. Horizontal sections of vent must pitch
8
6 720 608 782
Installation instructions
upwards towards termination ¼" for every foot of
horizontal length, to prevent the pooling of condensate,
and be supported at 4 foot intervals with overhead
hangers.
Exception: horizontal run between last elbow
and termination must pitch down to termination
1/4" per foot.
Note: For horizontal terminations, venting must
terminate once it penetrates to the outside of the
structure. There must be no sections of vent pipe
exposed to the outdoors.
Note: Listed thimbles or collars are necessary where
venting passes through wall and ceiling partitions. If the
vent system passes through combustible areas where
the vent clearance requirements cannot be maintained,
it is permissible to chase straight sections of sealed 3
inch single wall vent through 4 inch (or greater) Type-B
vent. The distance to combustibles using this chase
technique is 1 inch
1)
. Note: Type-B vent must never
be used as the actual exhaust vent system for the
appliance, as it is not gas tight and illegal for use
with this appliance. This will create a serious
health hazard and void the warranty.
3”
VENTING
3”
Horizontal
Terminal
3” Vertical
terminator
Z flexProtechHeat Fab
2SVSTB03FSTB39390 TEE
2SVSRCF03FSRC35300CI
Table 3 Terminator Part Numbers
Fittings or PipingEquivalent
feetm
45 degree elbow1.250.38
90 degree elbow2.50.76
pipe per foot10.30
Table 4 Friction Loss Equivalent in piping and fittings
For specific questions concerning vent material, specifications, usage or installation, please contact the vent
manufacturer directly.
Minimum exhaust vent length
Fig. 8
Maximum exhaust vent and combustion air inlet
lengths
The maximum exhaust
vent and combustion air
inlet lengths with one
elbow are ≥ 26ft.
Fig. 9Maximum vent and combustion air lenghts
Note: reduce 2.5 ft for each 90° elbow used after the
first one, reduce 1.25 ft for each 45° elbow, see table 2,
page 8.
Refer to chapter 3.3.2, page 12 for condensate drain
requirements.
Vent Safety System
The GWH 2400 ES will shut down if inadequate
exhaust venting is detected or a lack of combustion air
is provided to the unit; see troubleshooting section on
page 35. See error code to confirm error, correct the
problem and then reset the heater before operating.
CompanyContact info
Z-flexwww.z-flex.com
800-654-5600
ProTech Industrieswww.protechinfo.com
800-766-3473
Heat-Fabwww.heatfab.com
800-772-0739
Table 5 Vent manufacturers
1) in all cases, follow local codes.
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9
Installation instructions
Recommended exhaust vent terminator position
Fig. 10
Ref.DescriptionMinimum distance
A
B
CFrom any internal corner12 in
D*
E
FFrom a terminator facing a terminator48 in
GVertically between two exhaust vent terminators on the same wall60 in
HHorizontally between two exhaust vent terminators on the same wall36 in
I**
JFrom any external corner12 in
K
Directly below an opening; operable windows, doors and any nonmechanical fresh air openings
Below a gutter, sanitary pipework or eaves24 in
Below a gutter, sanitary pipework or eaves, protected by metal
shielding
Above ground or snow pack12 in
Above a paved sidewalk7 ft
From an opposing wall or structure facing the termination24 in
From the relief valve of a Ip gas regulator60 in
Horizontally and vertically from combustion air inlet of a twin pipe
system
From the gravity combustion air inlet any other equipment6 ft
Horizontally from an opening; operable windows, doors and any nonmechanical fresh air openings
36 in (twin pipe installation)
48 in (single pipe installation)
12 in
36 in
12 in (twin pipe installation)
48 in (single pipe installation)
L
Vertically from a wall, roof slope, or obstruction (venting through a flat
or pitched roof)
see ABOVE THE ROOF
requirements on following page
Table 6
* Subject to local codes and anticipated snow level
** Other equipment that operates with a mechanical air inlet may require greater distances, reference manufacturer's instructions
NOTE: terminating exhaust vent under a deck is not permitted
10
6 720 608 782
Venting configuration examples
Fig. 11 Horizontal side wall venting installation
(combustion air piping not shown)
Installation instructions
Fig. 13 Above the roof clearance requirements from
rain cap (combustion air piping not shown)
Important:
Note: Pitch horizontal runs down toward the
heater, except horizontal run between last elbow
and termination which must slope down to
termination 1/4" per foot.
Note: For horizontal terminations, venting must
terminate once it penetrates to the outside of the
structure. There must be no sections of vent pipe
exposed to the outdoors.
Fig. 12 Vertical venting installation (combustion air
piping not shown)
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Fig. 14 Vertical venting installation - Masonry
Chimney (combustion air piping not shown)
11
Installation instructions
3.3.2Condensate drain requirements
A condensate drain must be installed under the
following conditions:
• All vertical terminating vent installations
• Horizontal terminating vent installations where the
total equivalent exhaust vent length is greater than 10
feet. See table 17, page 33.
• Vent installations where any section of the exhaust
vent pipe passes through an unconditioned space.
Note: Do not install condensate drain in areas where it
may freeze.
1. Install condensate drain as close to heater as
possible.
2. Use 3/8" ID high temperature silicone tube to
connect to condensate drain port. Do not use copper
piping for any portion of the condensate drain.
3. Form a condensate trap by means of a 3" loop
partially filled with water.
4. To increase the tube length, connect to end of the
high temperature silicon tubing with vinyl tubing, PVC or
CPVC pipe. Do not reduce the internal diameter at any
point.
5. Dispose of condensate according to local codes.
Room sealed installation (TWIN PIPE SYSTEM)
Installing this water heater as a room sealed (TWIN
PIPE SYSTEM) is the recommended method. Contact
your dealer for available vent termination kits and vent
materials for this water heater.
The exhaust and combustion air piping must vent
directly to the outside of the structure.
Warning: In areas where outside
temperatures routinely come close to
freezing, sealed combustion operation
is required. Use a concentric
termination or separate terminations for
combustion and vent, which must be
installed on the same wall or roof
surface, however never facing the
direction of prevailing winds. Failure to
do so may result in heat exchanger
freezing up and bursting. This failure is
not covered under the manufacturer's
warranty.
Fig. 15 Condensate drain installation
3" VentingZ-flexProTechHeat Fab
90°
Condensate
Drain Tee
Horizontal
Condensate
Drain
Condensate
Drain Tube
2SVEVWCF03FST3 &
FSDF3
2SVEDWCF03 FSHDT39321
2SVEDTK24N/A7000TUBE
93PPLSTEE
Table 7 Approved Condensate Drain Part Numbers
Fig. 16
Combustion air pipe: ≤ 26 ft (8 m) from collar
Exhaust vent pipe: ≤ 26 ft (8 m) from collar
Fig. 17
12
6 720 608 782
Installation instructions
Warning: Approved terminators must
be used for inlet and exhaust vent
systems to prevent rain from entering
the appliance, failure to do so may result
in damage to the appliance. This failure
is not covered under the manufacturer’s
warranty.
first one, reduce 1.25 ft for each 45° elbow.
A maximum of three 90-degree elbows are permitted.
Determining installation adjustment
The GWH 2400 ES comes factory set to accomodate
most common venting arrangements. Determine the
elbows and straight pipe you will require for exhaust and
combustion air. Refer to the the table below to determine if the factory setting for the fan is adequate. If your
venting system is longer and exceeds the values listed
in Table 8, proceed to Section 6.7, page 33 for fan
speed adjustment.
TWIN PIPE
Exhaust
Intake
1 x 90°
elbow or
Less
2 x 90°
elbow
One 90° elbow
or Less (feet)
Two 90°
elbows
19’16.5’14’
16.5’14’11.5’
Three 90°
elbows
Fig. 18
Open combustion installation (SINGLE PIPE
SYSTEM)
Not recommended in cold climate areas, see
chapter 3.4, page 15.
Fig. 19
Connecting a one piece 90 degree elbow pipe to the
combustion air inlet adaptor is required. This will
prevent debris or objects from falling into the appliance.
The exhaust vent system must vent directly to the
outside of the building and an adequate amount of
indoor combustion air must be provided for this
installation. See chapter 3.4.
Note: reduce 2.5 ft for each 90° elbow used after the
3 x 90°
elbow
SINGLE PIPE
No intake
piping
14’11.5’9’
19’16.5’14’
Maximum combined intake and exhaust
vent length without
fan speed
adjustment.
Table 8
Note: Maximum of three 90° elbows allowed for exhaust
and three 90° elbows allowed for intake.
6 720 608 782
13
Installation instructions
3.3.3Vent connections
B Attach the flue gas exhaust accessory (8 705 504
151) to the top of the unit (position 1) using the 4
screws and gasket provided. Fully insert stainless
steel vent pipe 1.5” minimum into the accessory and
tighten the clamp (position 2).
Fig. 20
B Attach the combustion air inlet accessory (8 705
504 154) to the top of the unit (position 3) using the
3 screws and gasket provided, and install air intake
pipe over the accessory. NOTE: The appliance has
the option to mount the combustion air inlet accessory on the top right or on the top left side of the
heater. The combustion air inlet that is not used must
be kept sealed.
Fig. 21
B Ensure that exhaust vent pipe is fully inserted in collar
to enable proper connection.
Exhaust venting must be 3" or 4" sealed
single wall stainless steel (AL29-4C) vent
i
pipe.
Attention residents of the Commonwealth of
Massachusetts:
In the Commonwealth of Massachusetts the following
regulation went into effect on 12/30/2005:
(a) For all side wall horizontally vented gas fueled
equipment installed in every dwelling, building or
structure used in whole or in part for residential
purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent
termination is less than seven (7) feet above finished
grade in the area of the venting, including but not limited
to decks and porches, the following requirements shall
be satisfied:
1. INSTALLATION OF CARBON MONOXIDE
DETECTORS. At the time of installation of the side wall
horizontal vented gas fueled equipment, the installing
plumber or gasfitter shall observe that a hard wired
carbon monoxide detector with an alarm and battery
back-up is installed on the floor level where the gas
equipment is to be installed. In addition, the installing
plumber or gasfitter shall observe that a battery
operated or hard wired carbon monoxide detector with
an alarm is installed on each additional level of the
dwelling, building or structure served by the side wall
horizontal vented gas fueled equipment. It shall be the
responsibility of the property owner to secure the
services of qualified licensed professionals for the
installation of hard wired carbon monoxide detectors.
a. In the event that the side wall horizontally vented gas
fueled equipment is installed in a crawl space or an at
tic, the hard wired carbon monoxide detector with alarm
and battery back-up may be installed on the next
adjacent floor level.
b. In the event that the requirements of this subdivision
can not be met at the time of completion of installation,
the owner shall have a period of thirty (30) days to
comply with the above requirements; provided,
however, that during said thirty (30) day period, a
battery operated carbon monoxide detector with an
alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS.
Each carbon monoxide detector as required in
accordance with the above provisions shall comply with
NFPA 720 and be ANSI/UL 2034 listed and IAS
certified.
3. SIGNAGE. A metal or plastic identification plate shall
be permanently mounted to the exterior of the building
at a minimum height of eight (8) feet above grade
directly in line with the exhaust vent terminal for the
horizontally vented gas fueled heating appliance or
equipment. The sign shall read, in print size no less than
one half (1/2) inch in size, "GAS VENT DIRECTLY
BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the
side wall horizontally vented gas fueled equipment shall
not approve the installation unless, upon inspection, the
inspector observes carbon monoxide detectors and
14
6 720 608 782
Installation instructions
signage installed in accordance with the provisions of
248 CMR 5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt
from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled
"Equipment Not Required To Be Vented" in the most
current edition of NFPA 54 as adopted by the Board;
and
2. Product approved side wall horizontally vented gas
fueled equipment installed in a room or structure
separate from the dwelling, building or structure used in
whole or in part for residential purposes.
(c) MANUFACTURERS REQUIREMENTS - GAS
EQUIPMENT VENTING SYSTEM REQUIRED. When
the manufacturer of Product Approved side wall
horizontally mounted gas equipment provides a venting
system design or venting system components with the
equipment, the instructions provided by the
manufacturer for the installation of the equipment and
the venting shall include:
1. Detailed instructions for the installation of the venting
system or the venting system components: and
2. A complete parts list for the venting system design or
venting system.
(d)MANUFACTURER REQUIREMENTS - GAS
EQUIPMENT VENTING SYSTEM NOT PROVIDED.
When the manufacturer of a product approved side wall
horizontally vented gas fueled equipment does not
provide the parts for the venting of flue gases, but
identifies "special venting systems," the following
requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions
shall be included with the appliance or equipment
installation instructions; and
2. The "special venting systems" shall be product
approved by the Board, and the instructions for that
system shall include a parts list and detailed installation
instructions.
(e) A copy of all installation instructions for all products
approved side wall horizontally vented gas fueled
equipment, all venting instructions, all parts lists for
venting instructions, and/or all venting design
instructions shall remain with the appliance or
equipment at the completion of the installation.
3.4Combustion air requirements
Warning: In areas where outside
temperatures routinely come close to
freezing, sealed combustion operation
is required. Use a concentric
termination or separate terminations for
combustion and vent, which must be
installed on the same wall or roof
surface, however never facing the
direction of prevailing winds. Failure to
do so may result in heat exchanger
freezing up and bursting. This failure is
not covered under the manufacturer's
warranty.
Warning: When installed in an
environment where corrosive chemicals
or dirty air are present the twin pipe
system is required.
Twin pipe
The GWH 2400 ES is designed as a sealed
combustion appliance. It is recommended that the
combustion air be provided by a dedicated 3” or 4” pipe
from the outside. The combustion air pipe may be PVC
or any other rigid sealed 3” or 4" pipe. The combustion
air piping must pitch down 1/4 inch per foot towards
termination to prevent rain water from entering the
appliance. The combustion air inlet, whether terminating
vertically or horizontally, must be located in such a
manner as to provide a minimum 3 foot clearance
from the exhaust vent terminator. See Fig. 10Letter I, page 10.
The maximum length of the combustion air inlet
is 26 feet with one elbow. Subtract 2.5 feet for
each additional 90° elbow and 1.25 feet for each
additional 45° elbow. Maximum number of
elbows permitted is 3.
Warning: Vent terminations must
prevent rain from entering the
combustion air and exhaust vent piping.
Single pipe
Note: This appliance requires 8750 cubic feet of
available combustion air, or a minimum of 1094
square feet of space with an 8 foot ceiling to
operate. If the large amount of air space, which
equates to about half of most average sized
homes, is not available, the appliance must pull
air from outside (see twin pipe system above).
Although it is permissible to draw combustion air from
inside the structure, it is not the manufacturer’s
recommended installation method. Always install a 3
inch elbow on the top of the combustion air inlet
adaptor to prevent foreign objects from falling into the
unit.
If a single pipe installation is utilized, follow guidelines
6 720 608 782
15
Installation instructions
below for providing adequate combustion air for the
water heater as well as any other appliances that may
consume air in the space. Always follow local codes if
they are more stringent.
This Installation Manual specifies the minimum exhaust
vent length (Fig. 8, page 9) and the amount of
combustion air required for this unit. When all
requirements are followed, the unit will operate properly
and safely. However, there may still be a risk of freezing
due to negative draft if the other combustion appliances
in the building are not supplied with sufficient
combustion air. A wood stove or furnace can pull its
combustion air from the heater's vent pipe, allowing the
cold incoming air to freeze the cold water in the heat
exchanger. Supplying more combustion air for all
combustion appliances is the solution. A HVAC
specialist should be consulted to design solutions for
providing more combustion air. Observe the following
guidelines:
Installations in structures that have been tightly
constructed (air infiltration rate of 0.40 ACH or less)
must be provided with combustion air per the National
Fuel Gas Code. Consult a HVAC specialist if your air
infiltration rate is questionable.
The space must have two permanent openings, one
commencing within 12 inches of the top and one
commencing within 12 inches of the bottom of the
enclosure.
Each opening must have a minimum free area of one
square inch per:
• 1000 Btu/hr if all air is taken from inside the building
• 2000 Btu/hr if all air is taken from the outside by
horizontal ducts
• 4000 Btu/hr if all air is taken from the outside by
direct openings or vertical ducts.
B 1. Locate the heater where venting, gas and
plumbing connections are feasible and convenient.
B 2. The hot water lines should be kept short and
insulated to save energy. Centrally locating the water
heater is recommended to keep hot water
distribution times even throughout the structure.
Warning: The water in this water
heater is cold and always remains cold
except for the times the burner is on. In
the event of power outage in
conjunction with freezing temperatures,
it is recommended that the heater be
drained.
See chapter 6.2, page 27 “Winterizing”
for draining instructions.
Warning: Flammable materials,
gasoline, pressurized containers, or any
other items or articles that are potential
fire hazards must NOT be placed on or
adjacent to the heater. The appliance
area must be kept free of all
combustible materials, gasoline and
other flammable vapors and liquids.
3.6Heater placement and clearances
The GWH 2400 ES is approved for installation on
a combustible wall (see chapter 3.7 Mounting
installation) provided the floor covering below
the heater is noncombustible. For installations in an
alcove or closet, maintain the minimum clearances to
combustible and non-combustible materials listed
below. See also Fig. 7 and Table 1 on page 7.
Or the space must be provided with one permanent
opening or duct that is within 12 inches of the ceiling of
the enclosure.
This opening must have a minimum free area of one
square inch per:
• 3000 Btu/hr if all air is taken from the outside by a
direct opening or vertical duct.
Louvers, grills and screens have a blocking effect. If the
effective free area is not known, increase the sizes of
your openings by 300% if your louvers are wood and by
43% if your louvers are metal. Refer to the National Fuel
Gas Code for complete information.
3.5Proper location for installing your
heater
Carefully select the location of the water heater. For
your safety and for proper heater operation, you must
provide combustion air to the heater and a proper
exhaust vent system.
Follow the guidelines below:
Clearances from any exhaust vent pipe are dependent
upon the clearance requirements of the stainless steel
vent pipe manufacturer. Single wall stainless steel
(AL29-4C) vent pipe (vent type rated for Category III
appliances) must be used when exhaust venting this
appliance. See chapter 3.3 (page 8) Venting.
3.7Mounting installation
Warning: before starting
installation
B Check that there are no loose or
damaged parts inside the
appliance
B Confirm the gas type of the heater
matches the gas supply you will be
connecting the heater, see Fig. 2,
page 5.
16
6 720 608 782
Front cover should be removed (see
instructions on page 6) in order to inspect
i
components visually.
Warning: Do not install this appliance
on a carpeted wall. The heater must be
mounted on a wall using appropriate
anchoring materials.
If wall is sheathed with plaster or drywall, it is
recommended that two support boards, either 1”x4” or
1/2" (minimum) plywood first be attached across a pair
of studs, see Fig. 22.
B Secure the wall mounting bracket provided with the
heater to the wall surface. The heater must be kept
level on the wall surface (see Fig. 23).
B Hang the appliance on the bracket, see Fig. 24.
Installation instructions
Fig. 23 Leveling the mounting bracket on the studs
Studs 16"
(406mm) on
center
Fig. 22 Distance between support boards
Fig. 24 Mounting the heater
Warning: Appliance must be installed
vertically.
3.8Gas piping & connections
Before connecting the gas supply, check the rating
plate on the right side of the heater to be sure that the
heater is rated for the same gas to which it will be
connected.
In the United States: The installation must conform with
local codes or, in the absence of local codes, the
National Fuel Gas Code ANSI Z223.1/NFPA 54.
In Canada: The Installation must conform to CSA B149
6 720 608 782
17
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