Bosch Appliances 96 BLCC110U User Manual

Solution 64
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EN
User Guide
Security System
Solution 64
User Guide

Cop yr ig ht N ot ice

Unless otherwise indicated, this publication is the copyright of Bosch Security Systems Pty Ltd (“Bosch”). All rights are reserved.You may download a single copy of this publication. By downloading the publication you agree that you will: (i) only use the publication for your own reference; (ii) not commercially exploit or charge any person for the use of the publication; and (iii) not modify the publication in any way without the prior written permission of Bosch. Except as specified above or where authorised by the Copyright Act 1968 (Cth), no part of this publication may be reproduced, transmitted, modified or stored in any form or by any means, without the prior written permission of Bosch.

Tr ad em ar ks

Throughout this document trademark names may have been used. Rather than put a trademark symbol in every occurrence of a trademark name, we state that we are using the names only in an editorial fashion and to the benefit of the trademark owner with no intention of infringement of the trademark.

Notice of L ia bi li ty

While every effort has been taken the accuracy of this document, neither Bosch Security Systems Pty Ltd nor any of its official representatives shall have any liability to any person or entity with respect to any liability, loss or damage caused or alleged to be caused directly or indirectly by the information contained in this book. Should you find any error on inconsistency, please notify us accordingly.

Tel ep er mi t No te

The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions.
This equipment shall not be used in any manner that could constitute a nuisance to other Telecom customers.
Immediately disconnect this equipment should it become physically damaged, and arrange for its disposal or repair.
The transmit level from this device is set as a fixed level and because of this there may be circumstances where the performance is less than optimal. Before reporting such occurrences as faults, please check the line with a standard telepermitted telephone.
Warnings
1) This product must be installed by a qualified and licensed security installer.
2) This product may not perform as expected if installed incorrectly.
3) Some features of this product require a working telephone line to operate and telephone communication service provider charges may be applicable.
4) Australian standard AS 2201 require regular service by qualified and licensed security persons and regular user testing. Please consult your security alarm company for further details.
5) Incorrect programming of options can result in operation contrary to what may be desired.
Bosch Security Systems Pty Ltd reserves the right to make changes to features and specifications at any time without prior notification in the interest of ongoing product development and improvement.
6) Leave the mains adapter plugged in at all times.
7) Leave the telephone line plugged in at all times under normal conditions.

Notice to O wn er

Thankyou for selecting the Solution 64 Security Control Panel for your security needs. Your system includes many advanced features and functions which will be programmed and configured by your security consultant during installation. Depending on the configuration, and your access level, you may have the ability to program certain features within the system to suit changes in your security needs. For example you may wish to change a User Name or PIN number when a staff member leaves.
This manual explains all aspects of system operation as well as detailling the various programming options available to you. We ask that you take the time to read this manual carefully and that you have your installer explain the basic system operation and configuration to you when the installation is complete.
2

Con te nts

Copyright Notice ......................................................... 2
Trademarks .................................................................. 2
Notice of Liability ........................................................ 2
Notice to Owner ......................................................... 2
Telepermit Note .......................................................... 2
Contents ........................................................................... 3
Program Menu Tree ......................................................... 4
Introduction ...................................................................... 5
Features ............................................................................ 5
User’s Guide ..................................................................... 5
Reporting Alarms ............................................................. 6
About the Keypad ............................................................ 6
Keypad Keys ................................................................ 6
Status Icons / LED’s ..................................................... 6
Keypad Tones ............................................................... 7
Basic System Operation ................................................... 8
Turning An Area All On .............................................. 8
Turning An Area Part On / Part 2 On ......................... 8
Turning The System Off .............................................. 8
Silencing Alarms .......................................................... 8
Automatic Arming ...................................................... 8
Remote Arming - Quick Arm ..................................... 9
Duress or Silent alarms ............................................... 9
System Programming ....................................................... 9
Change Own PIN ..................................................... 9
Programming Text Using The Keypad ........................ 9
Change Other PIN ................................................. 10
Add PIN .................................................................. 10
Delete PIN .............................................................. 10
Tokens ........................................................................ 11
Add Token .............................................................. 11
Delete Token .......................................................... 11
Token Status ........................................................... 11
RF Keyfob .................................................................. 11
Add Keyfob ............................................................. 11
Delete Keyfob ......................................................... 12
User Name ............................................................. 12
Area Assignment .................................................... 12
Timer Groups ............................................................ 12
Timer Group ........................................................... 13
Access Assignment ................................................. 13
Areas .......................................................................... 13
Area Status ............................................................ 13
Turn Area On/Off ................................................... 14
Turn All Areas On .................................................. 14
Turn All Areas Off .................................................. 14
Move To Area ......................................................... 14
Chime On/Off ......................................................... 15
Area Name ............................................................. 15
Inputs ......................................................................... 15
Zone Status ............................................................ 15
Bypass Zones .......................................................... 16
Set Chime Zones .................................................... 16
Set Part 2 Zones .................................................... 17
Smoke Sensor Reset .............................................. 17
Zone Name ............................................................ 17
Walk Test All Zones ................................................ 18
Walk Test A Single Zone ........................................ 18
Outputs ...................................................................... 18
Output Status ........................................................ 18
Turn Output On/Off ............................................... 19
Output Name ......................................................... 19
External Siren Test ................................................. 20
Solution 64 User Guide
Internal Siren Test .................................................. 20
Strobe Test ............................................................. 20
Communication / Reporting ...................................... 21
Call/Answer RAS .................................................... 21
Call Forward On/Off ............................................... 21
Check Web Email ................................................... 21
Email System Log ................................................... 21
Set Domestic Phone Number ............................... 21
Call Forward On Number ...................................... 22
Call Forward Off Number ...................................... 22
Customer ................................................................ 22
Send Test Report .................................................... 23
Devices and Optional Modules ................................. 23
LAN Status ............................................................. 23
Volume .................................................................... 23
Contrast .................................................................. 23
Backlight ................................................................. 24
System Events ........................................................... 24
Panel Status ............................................................ 24
System Trouble ....................................................... 24
History Log ............................................................. 26
Set Date & Time .................................................... 26
Name ...................................................................... 26
Time ........................................................................ 26
Day .......................................................................... 27
Name ...................................................................... 27
Start / Stop Day ..................................................... 27
Keypad Hi/Lo Temp ................................................ 27
Walk Test All Zones ................................................ 28
Battery Test ............................................................ 28
Installation Details .......................................................... 29
Index ............................................................................... 30
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Solution 64
User Guide

Pro gra m Me nu Tree

Table 1: shows all of the system options in a tabular format. Each option can be access by pressing the Menu key and then drilling down using the arrow and OK keys until the required option is listed on the display. A quick way to jump to a particular option is to press the Menu key followed by the specific option number.
You may be asked to enter your PIN when accessing some options.
Example:
To set a new call forward number enter MENU + 5 + 1 + 6 and then follow the on screen prompts.
1 Access 2 Areas 3 Inputs 4 Outputs
1-0 Commands 2-0 Commands 3-0 Command 4-0 Commands
1-0-0 Erase User 2-0-0 Area Status 3-0-0 Zone Status 4-0-0 Output Status
1-1 PIN Codes 2-0-2 Turn All Areas On 3-0-3 Set Chime Zones 1-1-0 Change Own PIN 2-0-3 Turn All Areas Off 3-0-4 Set Part 2 Zones 4-1 Output Properties 1-1-1 Change Other PIN 2-0-4 Move To Area 3-0-5 Smoke Sensor Reset 4-1-0 Output Name 1-1-2 Add PIN 2-0-5 Chime On/Off 1-1-3 Delete PIN 3-1 Zone Properties 4-9 Output Testing
1-2 Token 2-1-0 Area Name 4-9-1 Internal Siren Test 1-2-0 Add Token 3-9 Input Testing 4-9-2 Strobe Test 1-2-1 Delete Token 3-9-0 Walk Test All Zones 1-2-2 Token Status 3-9-1 Walk Test A Zone
2-0-1 Turn Area On/Off 3-0-2 Bypass Zones 4-0-1 Turn Output On/Off
2-1 Area Properties 3-1-0 Zone Name 4-9-0 External Siren Test
1-3 RF Keyfob
1-3-0 Add Keyfob 1-3-1 Delete Keyfob
1-4 User Properties
1-4-0 User Name 1-4-1 Area Assignment 1-4-4 Timer Group 1-4-5 Access Assignment
5 Comms 6 Devices 7 System
5-0 Commands 6-0 Commands 7-0 Commands
5-0-0 Set Domestic Number 6-0-0 LAN Status 7-0-0 Panel Status 5-0-1 Call/Answer RAS 7-0-1 System Trouble 5-0-2 Call Forward On/Off 6-1 Keypads 7-0-2 History Log 5-0-3 Check Web Email 6-1-0 Volume 5-0-4 Email System Log 6-1-1 Contrast 7-1 Clock
5-1 Telephone Numbers
5-1-5 Domestic Number 7-5 Schedules (TEF) 5-1-6 Call Forward On 7-5-0 Name 5-1-7 Call Forward Off 7-5-1 Time
5-5 Registration 7-5-3 Function 5-5-0 Customer
5-9 Periodic Test 7-6-0 Name 5-9-0 Send Test Report 7-6-1 Start Stop Dates
6-1-2 Backlight 7-1-0 Set Date & Time
7-5-2 Day
7-6 Holidays
7-7 System Options
7-7-3 Keypad Hi/Lo Temp
7-9 System Testing
7-9-0 Walk Test All Zones 7-9-1 Battery Test
Table 1: Control Panel Menu Tree
4

Intro du c ti on

Your system helps to secure life, property and investments against fire, theft and bodily harm. It consists of a keypad (or keypads), sensors such as motion detectors or devices located on doors and windows, and other sensing devices designed to detect the presence of smoke or combustion. The location and quantity of sensing devices will have already been discussed with you by your alarm installer.
Control of your security system is achieved through the unique Graphic keypad, which displays all system information in written text and graphical symbols. Its versatility and ease of operation, make it ideal for any home or business application.

Feat ur es

Listed below are the main features of the Solution 64 control panel.
Up to 64 Fully Programmable Zones
Fire Alarm Verification Up to 48 Unique PINs
Up to 5 Relay Outputs (1 amp rating)
3 Open Collector Outputs
Supervised Siren Driver
8 Programmable Schedules
Up To 8 Areas (Common Area Programmable)
Built-In Dialler
Up To 8 Fully Supervised Graphic Keypads
Keyswitch Input (Programmable)
256 History Event Memory
EMI / Lightning Transient Protection
Programmable Via Keypad
Remote Programmable Via Upload/Download Software
Alarm Event Memory
Automatic Test Reports
Built-In Telephone Line Fail Monitor

Use r ’s G ui de

This user’s guide shows you how to use and maintain your security system. It covers basic functions, such as turning the system on and off as well as some general programming. More complex programming and system configuration should be performed by your installer.
Many of the programming functions described in this guide will have already been programmed by your alarm installer while others may need to be programmed or changed by you. Depending on your particular system configuration some features described in this manual may not be available. Please discuss this with your alarm installer.
Functions outlined in this user guide may require you to enter your PIN (Personal Identification Number) so make sure you choose a number that is easy to remember. For security reasons do not write this code down or give it to anyone else. If more than one person needs to operate the system then you should create a unique code for them if this has not been done by your installer. This guide will explain how to do this.
Please take the time to familiarise your self with the following terms before reading the rest of this guide.
Zones
A ‘Zone’ is a detection device, or group of devices connected to your security system. Zones are identified by the area they monitor, such as a front door, bedroom window or hallway.
Solution 64 User Guide
When a zone (such as a door or window) is closed, it is said to be ‘normal’. When the door or window is open, the zone is said to be ‘faulted’. When you turn your system on, you will usually want all of the zones in your system to be normal, although, you can turn your system on with faulted zones.
Zones Types
There are two basic types of zones, Non 24-hour and 24-hour. See below.
Non 24-Hour Zones
Non 24-hour zones respond to alarm conditions depending upon whether the system is turned on or off. They are programmed to either respond instantly to alarm conditions or to provide a delay for you to reach the keypad and turn the system off. Various zones will be located throughout your premises.
When you turn your system on, you have the option of turning on all zones (All On), or just some of the zones (Part On). Refer to
All On and Part On, on page 7 for more information.
Bypassed Zones
A zone which has been bypassed will remain unarmed when the system is armed. You may need to bypass a zone when doing renovations in the building or if a sensor becomes faulty. Bypassed zones will reset the next time the system is disarmed.
24-Hour Zones
24-hour zones are always on and cannot be turned off, even when the system is turned off (disarmed). There are two types of 24-hour zones, fire zones and non-fire zones.
What Is An Area?
The Solution 64 control panel comes defaulted and programmed for a single area configuration (Area 1), therefore, all zones are assigned to Area 1. The alarm system can be divided into 8 individual areas running off the same control panel. In this case, the security company would assign different sensors (zones) to each area according to the area they belong.
Example:
Partitioning a commercial business to 4 individual areas may be as follows:
Area 1 – Main entry/exit area
Area 2 – Sales
Area 3 – Administration
Area 4 – Dispatch
Each area can be controlled individually as if they were separate alarm systems.
All On
When you turn an area All On, you are turning on all non 24-hour zones, both interior (motion detectors) and perimeter (doors and windows of the building).
Part On
When you turn an area Part On, you only turn on some of the non 24-hour zones. Your security company will program which zones are included in this portion. Part zones may include only the perimeter (doors and windows) or your system, or sensors in other areas of your premises. Check with your security company to learn which zones are Part zones.
Faulted Zones
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Solution 64
User Guide

Report in g Al ar ms

Your system may be programmed to send reports to your security company. Once the report is complete, the system returns the telephone to normal operation (check with your security company).
Your system makes repeated attempts to send reports to your security company. If your system fails to report, the keypad will display the ‘service’ symbol.

Abo ut t he K ey pa d

Your keypad has 20 keys or buttons. The buttons allow you to input instructions and navigate the menu screens as required. Some buttons have a secondary function which is activated by holding them down for two seconds.
Each button’s function is described below:

Keypad Keys

Key
to
The numeric keys allow you to enter you numbers when required
Use the [MENU] and the numeric keys to enter commands. The [MENU] key is also used to go back one level when navigating through menus or to exit a programming location without saving changes.
The [ON] key allows you to turn an area or output on. To turn all areas on at the same time when the system has been partitioned, press and hold the [ON] key for two seconds.
The [PART] key allows you to turn an area Part On. This key can also be used to bypass a zone or multiple zones when you press and hold for two seconds.
The [OFF] key allows you to turn an area or output off. To turn all areas off at the same time when the system had been partitioned, press and hold the [OFF] key for two seconds.
The [OK] key allows you to save any changes and exit the command.
Description
Key
Description
The [] key allows you to navigate through menus or to toggle characters when programming telephone numbers. Pressing The [] key will display current trouble conditions when the area that the keypad is displaying is disarmed.
Pressing the 1 and 3 keys together and
+
holding them down for 2 seconds will cause a Panic alarm to be triggered. If
for 2 sec
programmed the sirens will sound and the monitoring station will be notified.
Pressing the 4 and 6 keys together and
+
holding them down for 2 seconds will cause a Fire alarm to be triggered. If programmed
for 2 sec
the sirens will sound and the monitoring station will be notified.
Pressing the 7 and 9 keys together and
+
holding them down for 2 seconds will cause a Medical alarm to be triggered. If
for 2 sec
programmed the sirens will sound and the monitoring station will be notified.
Table 2: Keypad Keys and Their Function

Status Icons / LED’s

The following table describes the function of each of the status icons.
Icon Status Meaning
The keypad can display which areas (1 – 8) are turned on or off via the Area Icon Indicators. This programmable option can be disabled in MENU
On
Off
Flashing
Fast
On
Flashing
Flashing
The area is turned All On or Part On
The area is turned Off
The area has an alarm
System power is normal
System power is missing
A fire alarm is active
The [MAIL] key allows you to read stored mail. This key can also be used to initiate a dialler test when you press and hold for two seconds.
The [] key allows you to move the cursor
Off
On
On
No fire alarm
Fire alarm in memory (Turn the area All On and Off to Clear).
The existing service or trouble condition has been acknowledged.
left when programming text or telephone numbers.
The [] key allows you to move the cursor right when programming text or telephone numbers.
The [] key allows you to navigate through menus or to toggle characters when
Off
Flashing
On
Off
No service or trouble conditions exist
A service or trouble condition is present that has not been acknowledged.
The area is turned Part On.
The area is not turned Part On.
programming telephone numbers.
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Solution 64 User Guide
Icon Status Meaning
Red
LED
Green
LED
On
Off
On
Off
On
Off
On
Off
On
Flashing
On
Flashing
The area is turned off.
The area is turned All On or Part On
The area is turned All On
The area is turned Off
You have mail waiting to be read
No Mail
Area is ready to turn on (All On / Part On)
Not ready, Zone Open
All On
Alarm
Area is off.
Area not ready to turn on
Exit
Delay
Tone
Error Tone
Menu Mode
Chime
Tone
After you turn an area All On, the keypad will sound 1 short beep every second. During the last 10 seconds fast short beeps will be heard. If you don’t exit before the delay time expires and an exit delay door is faulted, an alarm occurs.
If you press an incorrect key, your keypad will sound a 2 second tone.
The keypad will sound a Hi / Lo tone to indicate you have entered MENU Mode and a Lo/Hi tone to indicate you have exited MENU mode.
The keypad sounds fast short beeps to alert you when a zone programmed for chime is faulted or unsealled.
Table 4: Keypad Tones and Their Meanings
Red & Green
LED
Flashing
Table 3: Status ICONs, LED Indicator’s and Their Meanings
Installer programming mode is active.

Keypad Tones

Your keypad emits several distinct tones and displays text to alert you to system events. Additional bells or sirens may also be connected to your system. Bells or sirens mounted on the exterior of your premises alert neighbours to emergencies and provide an audible guide for police and fire fighters.
Type
Fire
Alarm
Tone
Burglary
Alarm
Tone
Trouble
Tone
When a fire zone sounds an alarm, the keypad will sound 3 seconds on and 2 seconds off (repeat).
When a burglary zone activates while your system is turned on, your keypad emits a continuous siren tone. It sounds for the time set by your security company.
When a system component is not functioning properly, your keypad sounds 4 fast short beeps followed by a 5 second pause (repeat).
Meaning
Figure 1: CM100 Graphic Keypad
Key
Press
Tone
Pressing any key on the keypad sounds one short beep, indicating that the key press is accepted.
When you enter the premises through a zone
Entry
Delay
Tone
programmed for entry delay, the keypad sound a Hi/Low tone to remind you to turn off the area. If the area is not turned off before the entry delay expires, an alarm condition will sound and a report may be sent to your alarm company.
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Solution 64
User Guide

Basic Sys te m Op erati on

Turning An Area All On

Use this function to turn an area All On. The Solution 64 control panel is factory default only for one area. As soon as you turn an area on, exit time will start. Exit time allows you to exit the premises without sounding an alarm. Your security company programs the length of exit delay time.
1. Make sure that all zones are normal (not faulted).
2. Enter your PIN, then press the [ON] key.
If your PIN is valid and if all zones are normal, exit delay time will start. You should leave now. If your Solution control panel detects a faulted zone, you should return it to normal, or bypass the zone.
During exit delay, you may stop the area from turning on by entering your PIN followed by the [OFF] key.
3. To turn the system (or area) off, enter your PIN, then press [OFF].

Turning An Area Part On / Part 2 On

Use this function to turn an area Part On or Part 2 On. The Solution control panel is factory default only for one area. Part On and Part 2 On turns on only part of the area, leaving the rest of the area turned off.
Only the security company can program which zones are monitored for Part On. The master user can program which zones are monitored when a user turns an area Part 2 On.
Once you have turned an area Part On or Part 2 On, exit delay time starts to count down. You should leave all zones that are active before exit delay time expires. Leaving active zones after exit delay expires causes an alarm event. Use Part On or Part 2 On only when you want part of an area turned on.
1. Make sure that all zones are normal (not faulted).

Turning The System Off

When the system is on, you must enter through a designated entry door to prevent an alarm. Opening a designated door (e.g. front door) will start entry time. During entry time, the keypad will emit a pulsing tone “beep” to remind you to turn the system off. To turn the area off, enter your PIN followed by the [OFF] key before the entry delay time expires.
If you enter through the wrong door or fail to turn the system off before the entry delay time expires, you may sound an alarm. If an alarm occurs, silence the alarm (by entering your PIN followed by the [OFF] key) and call your security company to let them know that it is not an emergency situation.
1. Enter your PIN + [OFF] to turn the system (or area) off. The keypad will no longer display the ‘Lock’ or ‘Part’ icons.

Silencing Alarms

When the Solution 64 control panel has registered an alarm, the keypad (s) and sirens will sound to alert personnel that an alarm occurred. The keypad will scroll all alarms on the keypad display for visual feedback. If you enter your PIN before the system dials your security company, the alarm report is cancelled (if programmed).
1. Enter your PIN + [OFF] to silence any alarm and turn the system off.
The keypad will continue to scroll all alarm events that caused the alarm. This is called alarm memory.
2. To clear alarm memory, turn the area on and off again (eg. PIN + [ON] + PIN + [OFF]).

Automatic Arming

Your system may have been programmed to automatically arm itself at a certain time of the day.
2. Enter your PIN, then press the [PART] key.
If your PIN is valid and if all zones are normal, the keypad will prompt you to select Part On or Part 2 On.
3. Using the arrow keys, highlight Part On or Part 2 On then press [OK].
Exit delay time will start. You should leave now. If your system has a faulted zone, you should return it to normal, or bypass the faulted zone.
During exit delay, you may stop the system from turning Part On by entering your PIN followed by the [OFF] key.
4. When exit time has expired, the keypad will display the Part On icon.
5. To turn the system off, enter your PIN, then press [OFF].
8
If for some reason you are still in the building when the auto arming is taking place then it is possible to extend or delay the auto-on time (automatic arming time) by one hour simply by entering your PIN during the auto-on pre-alert time. The auto­on pre-alert time sounds the keypad buzzer to warn you that the system will automatically turn All On, Part On or Part 2 On.
Example:
If the control panel is programmed by your installer to automatically turn All On at 6:00pm and the auto-on pre-alert time starts beeping the keypad at 5:55pm, entering your PIN between 5:55pm and 6:00pm will delay the auto-on time by one hour and the auto-on pre-alert time will again commence at 6:55pm. Therefore the system will automatically turn All On at 7:00pm.
Solution 64 User Guide
i
Note

Remote Arming - Quick Arm

If you forget to arm your system it may be possible for you to remotely arm it using a touch tone telephone if the remote arm option has been enabled by your installer.
To arm the system call the number which the panel is connected to and when the panel answer you will here 3 beeps in accending frequency if the panel is in the disarmed condition. Press [0] + [#] to arm. You will hear 3 beeps in decending order when the panel arms.
All areas on the system will be armed regardless of there condition when using the DTMF quick arm function.

Duress or Silent alarms

A Duress or Silent Panic alarm can be easily triggered via the keypad if you are being forced to operate the system against your will.
To trigger a duress, enter your normal user PIN followed by the last 2 digits of your user PIN followed by the ON or OFF key. See the following examples.
1) If your PIN is 2580, to send a duress report when the area is off, Enter, [2] + [5] + [8] + [0] + [8] + [0] + [OK] or [ON].
2) If your PIN is 2580, to send a duress report when the area is on, Enter, [2] + [5] + [8] + [0] + [8] + [0] + [OFF].
sounds, try a different PIN. The keypad will now prompt you to enter your new PIN again.
Confirm New PIN for DEBBIE SMITH U002
Press OK or MENU
4. Enter your new PIN again.
5. Press [OK] to save and exit, or press [MENU] to exit without saving Your PIN has now been changed.

Programming Text Using The Keypad

When programming text via the keypad, various keys on the keypad operate differently.
A group of characters is assigned to each of the numeric keys on the keypad. Pressing the same numeric key again will toggle to the next character assigned to the key (eg. Press the [2] key will display the ‘A’ character, press the [2] key again will toggle to the ‘B’ character, press the [2] key again will toggle to the ‘C’ character etc).
Once the correct character is display use the arrow keys to move to the next letter of the word you are entering.
The key assignments are identical to those found on most fixed and mobile phones.

Sys tem Pro grammi ng

Some of the examples shown in the following section assume that you are already in programming mode. To enter programming mode simply enter your PIN
and press the MENU key on the keypad.
Access > PIN Codes >

Change Own PIN

This menu lets you change your own PIN. It is recommended that you write down your old PIN and the new one before you begin. The new PIN must have the same number of digits as your old PIN unless your installer has enabled the variable length PIN option. Once the change is complete you should destroy the written copy.
At factory default, each PIN is fixed to 4 digits in length. The default PIN for User 1 (Master user) is 2580. Only the security installer can change the PIN length.
Enter programming mode (PIN + MENU) then,
1. Ensure that the system (or area) is turned off.
2. Enter your PIN, and then press [MENU] + [1] + [1] + [0].The
keypad will prompt you to enter a new PIN.
Enter New PIN for DEBBIE SMITH U002
Press OK or MENU
3. Enter your new PIN, and then press [OK]. If an error tone
MENU 1-1-0
When programming text, each numeric key represents a different group of characters.
Pressing the same numeric key repeatedly will step you through the available characters assigned to the key. The text key layout is the same as most phones. Refer to the table below for detailed character information.
Refer to the table below for more information.
Key Characters Assigned To Each Numeric Key
1 2 3 4 5 6 7 8 9 0
  
OFF
Once the desired character is displayed press the right [] arrow key to move to the next character position.To save programming changes, press [OK], or press [MENU] to exit without saving.
The following additional special characters are available by scrolling using the up and down arrow keys. + - @ # $ “ & % * : ( ) / < > =
. , ? ! - & ` 1 A B C a b c 2 D E F d e f 3 G H I g h i 4
J K L j k l 5
M N O m n o 6
P Q R S p q r s 7 T U V t u v 8
W X Y Z w x y z 9
SPACE 0 Scroll Up through entire character list Scroll Down through entire character list Move to left one character position Move to right one character position Clear from cursor postiion to end of line
Table 4: Text Keypad Character Set
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Solution 64
User Guide
Access > PIN Codes >

Change Other PIN

MENU 1-1-1
If you have a master PIN, this command allows you to change somebody else’s PIN. It is recommended that you write down the old PIN and the new one before you begin. Once the change is complete you should destroy the written copy. The new PIN must have the same number of digits as the old PIN.
At factory default, each PIN is fixed to 4 digits in length. The default PIN for User 1 (Master user) is 2580.
Enter programming mode (PIN + MENU) then,
Ensure that the system (or area) is turned off.
1.
Press [MENU] + [1] + [1] + [1]. The keypad will display a list of available users that you can change their PIN.
U001 JOHN SMITH
U002 DEBBIE SMITH
U003 USER 3 NAME Press , OK or MENU
Use the [] and [] keys to select the user that you want to
3. change the PIN, then press [OK] to select. Alternatively, you can enter the user number you want to change, then press [OK ].
Please Enter PIN for DEBBIE SMITH U002, Then Press OK.
to add, then press [OK]. The keypad will prompt you to enter the new pin.
Enter New PIN for User 3 Name U003
Press OK or MENU
3.
Enter the new PIN for the user you have selected. If an error tone sounds, try a different new PIN.
4.
Press [OK] to save and exit, or press [MENU] to exit without saving.
Access > PIN Codes >

Delete PIN

MENU 1-1-3
This menu allows a Master user the ability delete other users PIN’s. A Master user can only delete a PIN for those users that have been assigned to the same area(s) as the Master user. A Master user cannot delete their own PIN.
Enter programming mode (PIN + MENU) then,
1. Make sure that the system is turned off.
2. Press [MENU] + [1] + [1] + [3]. The keypad will list all users that you can delete.
U001 JOHN SMITH
U002 DEBBIE SMITH
U003 USER 3 NAME Press , OK or MENU
4.
Enter the new PIN. If an error tone sounds, try a different PIN.
5.
Press [OK] to save and exit, or press [MENU] to exit without saving.
Access > PIN Codes >

Add PIN

MENU 1-1-2
This menu allows a Master user to add a PIN to a new user. A Master user can only program a new PIN for those users that have been assigned to the same area(s) as the Master user.
At factory default, each PIN is fixed to 4 digits in length. The default PIN for User 1 (Master user) is 2580.
Enter programming mode (PIN + MENU) then,
Enter [MENU] + [1] + [1] + [2].
1. A list of users will display on the keypad.
U001 JOHN SMITH
U002 DEBBIE SMITH U003 USER 3 NAME Press , OK or MENU
3. Use the [] and [] keys to highlight the user whose PIN you want to delete, then press [OK] to select. Alternatively, you can enter the user number you want to delete, then press [OK].
Press OK to delete PIN For U002 DEBBIE SMITH
Press OK or MENU
4. Press [OK] again to delete the PIN, or press [MENU] to cancel.
2.
Use the [
] and [] keys to select the user that you want to add a PIN, then press [OK] to select. Alternatively, you can enter the user number you want
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