BMW 528I, 323Ci Convertible, 323Ci Coupe, 323i Sports Wagon, 328Ci Coupe Service and Warranty Information
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Service and Warranty Information
2000 All Models (except 323i, 328i)
Owner/Driver Information:
Model Year
Name
Address
Owner/Driver Telephones:
Business
Home
VIN
Retail/In-Service Date
Trim Code Color Code
Production Date
License Plate Number
BMW center Telephone Numbers:
Offices
Services
Table of Contents
Page
BMW Valet Program (750iL only) .......................................... i
Maintenance Program ......................................................... 1
Maintenance System ....................................................... 2-3
Quality Certification I ............................................................4
Unscheduled Maintenance .................................................. 4
Engine Oil Service ............................................................. 5,9
Inspection I ........................................................... 6-7, 10-11
Inspection II .................................................................... 8,12
Brake Fluid, Cooling System, Oxygen Sensor,
Spark Plug Services ....................................................... 8,12
Special Maintenance Record ............................................. 13
Scheduled Maintenance, Oil Service Record.......... 14-15-16
Emission Control Maintenance Schedule........................... 17
Battery Care ...................................................................... 18
Corrosion Protection .......................................................... 18
Body Inspection ........................................................... 19-24
Customer Assistance Information ...................................... 25
Customer Assistance Notification ...................................... 26
BMW Import Processing Centers ...................................... 27
Special Programs ..............................................................28
Page
Roadside Assistance
– Owner's Eligibility ............................................................... 29
– Getting Started .................................................................. 29
– Calling for Assistance ......................................................... 29
– Dispatch Service ................................................................ 30
– On-Site Assistance ............................................................ 30
– Lock Out ............................................................................ 30
– Towing Service .................................................................. 30
– Sign-and-Drive ................................................................... 30
– Trip Interruption Benefits .................................................... 31
– Car Rental Discounts ......................................................... 31
– Exclusions .......................................................................... 31
Summary of BMW Limited Warranties .................................. 32
New Vehicle Limited Warranty ......................................... 33-34
Limited Warranty Rust Perforation ........................................ 35
Federal Emission System Defect Warranty ......................36-37
Federal Emission Performance Warranty ......................... 38-39
California Emission Control Warranty Statement .................. 40
California Emission Control System Limited Warranty .. 41-42-43
Notice of Owner/Address Change ........................................ 44
BMW Valet Program (750iL only)
The BMW Valet Program is a benefit designed to provide a "Premier Care Experience" for 2000 750iL customers. This program is provided as standard
service on every 2000 750iL purchased from any Authorized BMW center in the United States or Puerto Rico for the duration of the New Vehicle Limited
Warranty period of 48 months or 50,000 miles, whichever occurs first.
Any authorized BMW center in the United States or Puerto Rico will pick up your vehicle from any reasonable location when a recommended maintenance
or warranty repair appointment is made by you. In addition, upon your request, your authorized BMW center will provide you with a free BMW loaner
vehicle for the duration of the repair. Upon completion of repairs to your vehicle, your authorized BMW center will return your vehicle to you.
For additional details and restrictions on this program please contact your authorized BMW center.
BMW Maintenance Programs - 2000 Models
Maintenance Programs are a benefit designed
to help reduce the cost of scheduled and unscheduled maintenance.
Every 2000 750iL purchased from any Authorized BMW center in the United States or Puerto
Rico is covered by Full Maintenance for the new
vehicle warranty period of 48 months or 50,000
miles, whichever occurs first.
All other 2000 model vehicles purchased
from any Authorized BMW center in the United
States or Puerto Rico are covered by Scheduled Maintenance for 36 months or 36,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed in service as a demonstrator or company vehicle, whichever is earlier.
Any authorized BMW center in the United States
or Puerto Rico will perform the scheduled or
additional maintenance services (depending on
the maintenance program) on your vehicle at
no expense to you. The maintenance schedule
intervals are based on normal driving conditions
and operation. Should you request more fre-
quent maintenance service, the cost of
these services will not be covered by either
Maintenance Program.
Coverage
Scheduled Maintenance covers factory
recommended maintenance, as determined by the
Service Indicator System, for the period of 36 months
or 36,000 miles, whichever occurs first. See pages
5-12 of this statement for addi
tional information.
Full Maintenance covers all items under
Scheduled Maintenance and additional items
which need replacement due to normal wear
and tear and which are not covered by the original New Vehicle Limited Warranty, such as brake
pads, brake rotors, wiper blades, external engine
belts and clutch, are included provided wear
and tear exceeds BMW specifications. Any adjustment required due to normal operating conditions is also included.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Indicator lights on the check control panel
in the dashboard.
This BMW Service and Warranty Information
Statement should be presented to your BMW
center when maintenance is required. Your
BMW center will stamp this book documenting
the services or maintenance performed.
Exclusions from coverage
– Items reimbursable under your New Vehicle
Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when in
conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and ro-
tation.
– Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
1
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence, im-
proper operation of the vehicle, wear and tear
or deterioration due to driving habits or conditions, improper repair, environmental influences,
flood, accident or fire damage, road salt corrosion, alteration, installation of non-BMW accessories, or use of improper, poor quality or
contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other than
an Authorized BMW center within the United
States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Indicator.
Upgrades
Note: For those vehicles covered by Scheduled Maintenance for 36 months/36,000
miles, BMW offers the possibility to upgrade to
Scheduled Maintenance for 48 Months/50,000
Miles or upgrade to Full Maintenance for either 36
months/36,000 miles or 48 months/50,000 miles.
These upgrades can be purchased through your
authorized BMW center during the first 12 months
or 10,000 miles of ownership whichever occurs
first. See your center for details. Programs subject
to change.
Maintenance System
The BMW Maintenance System has been devised
with the following objectives: to maximize vehicle
safety, reliability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing maintenance
intervals based upon the specific manner in which
each individual vehicle is driven.
Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, the type of driving conditions has a major influence on routine maintenance
requirements; distance traveled is only one of the
significant factors. A vehicle driven for 50,000 miles
of short trips in the city with numerous cold starts,
prolonged periods of idling, stop-and-go driving,
and high engine speeds during acceleration requires more frequent maintenance intervals than a
vehicle driven for 50,000 miles for long distances at
low engine speeds primarily at operating temperature.
The advanced technologies at BMW have led to the
development of the unique BMW Service Interval
Indicator System which computes the actual optimum maintenance requirements based not only
upon the accumulated mileage, but taking into account important factors such as engine coolant temperatures, high or low engine speeds, short or long
trip driving, and number of vehicle starts. The maintenance interval may therefore be maximized with
considerable savings to owners of vehicles subjected to light duty.
(Typical Display) 32 88 02 30
The
Service Indicator
one yellow and one red Iight-emitting-diodes
(LEDs) and the inscriptions “OIL SERVICE” and
“INSPECTION”.
Whenever the ignition is switched on, up to
five green LEDs
the amount of use the vehicle has had since
the last maintenance service and your driving
style. As the number of illuminated green LEDs
decreases, this is an indication that the next
service is almost due and helps you to make
the necessary arrangements on a timely basis.
The green LEDs disappear when the engine
is started.
consists
will light up, depending on
of five green,
Notification that maintenance is required is indicated with the illumination of the yellow LED
and accompanying inscription. These will remain
illuminated with the ignition on.
If the maintenance interval has been exceeded,
the red LED
one to remind you of the urgent need for servicing. In the interests of road safety and reliability,
you should avoid driving your BMW when
the red LED signal is showing,
essential maintenance work performed without
delay.
After each maintenance is performed the Service Indicator is reset in order to compute the
next service interval.
The green LEDs which then light up with the
ignition show you the interval before the next
maintenance is due.
If the Service Indicator displays an illogical reading, for instance the green and red LEDs at the
same time, or if there is no display, consult a
BMW center.
If the speedometer, tachometer or coolant temperature gauge should develop a fault, the Service lndicator will probably cease to operate correctly as well, since it depends on correct speed,
distance and temperature readings. The fault
must be located and rectified by a BMW center.
will light up in addition to the yellow
and have the
2
A detailed list of all maintenance operations included in each of the elements of the BMW
Maintenance System is found on pages 4-17.
These elements are as follows:
Quality Certification I will be performed by your
selling center and certified on the following page.
The performance of certain subsequent maintenance elements, as required by the BMW New
Vehicle Limited Warranty, will be specified at intervals computed by the BMW Service Interval
Indicator as follows:
– Oil Service: Engine oil changed with the
engine at operating temperature. Note:
change oil at least once a year. All 2000
BMWs (except M roadster and M coupe) are
equipped with a newly-developed synthetic
engine oil. At the time of the printing of this
booklet BMW High-Performance Synthetic
5W-40 Oil (Part Number 07 51 0 002 545)
and Mobil 1 5W-30 and 5W-40 oils are
strongly recommended and approved by
BMW. BMW is evaluating various synthetic
oils for inclusion in our list of recommended
motor oils.
For the most current list of synthetic oils, please
contact your BMW center, or call BMW of
North America, Inc. at 1-800-831-1117. You
can also obtain this information from our
website, www.bmwusa.com/.
If you need to add oil between oil changes
and are unable to obtain BMW High Performance Synthetic Oil, Mobil 1 or another
special oil on the list, use a synthetic oil with
an API rating of SJ or higher.
– Inspection I: Major vehicle maintenance as
specified in the following pages under Inspection I.
– Inspection II: Additional major vehicle main-
tenance as specified in the following pages
under Inspection II.
The following maintenance elements must be
performed
vals begin from the vehicle’s production date):
– Brake Fluid Service: Change brake fluid ev-
– Engine Coolant Service: Change coolant
– Oxygen Sensor Service: The oxygen sensor
_ Spark Plug Service: Certain 2000 model
at the mileage/time stated (time inter-
ery two years.
every four years.
deteriorates strictly on a mileage basis and
must therefore be replaced every 100,000
miles to maximize vehicle fuel economy and
minimize exhaust pollution. The replacement
of the oxygen sensor is required under the
terms of the applicable BMW emission system warranties.
BMWs are equipped with platinum-tipped
spark plugs. These allow a longer service life
than conventional plugs. On models so
equipped, replace spark plugs every 100,000
miles. Please see your BMW center for the
most current information.
– M-Mobility System (Motorsport models only):
Replace sealant cartridge every three years.
For your convenience, you may also wish to have
your BMW center perform any necessary operations to fulfill any state inspection requirements in
your area concurrent with the maintenance elements specified above during other repairs.
Make sure that confirmation of maintenance work
is always entered in this Service and Warranty
Information Statement. You may need this for
any warranty claims that become necessary, and
later on as evidence that your car has been given
the correct and regular maintenance that justifies its resale or trade-in value.
BMW has applied the most modern technological advances not only to the design and production of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your BMW center
has made a substantial investment in unique
BMW special service tools to enable his BMW
factory trained service technicians to perform
quality repairs on your BMW in minimal time.
He/she looks forward to serving your every service need and to help maximize your satisfaction
with your BMW, its longevity, and resale value.
3
Quality Certification I
Performed by (selling BMW center/Stamp with Code)
FREE OF CHARGE
Date Mileage
Authorized
Signature of Service Manager
Quality Certification I
For a
detailed list of
Quality
Certification I form provided to the Owner
at time of
the selling BMW center.
delivery. A copy of the form is on file at
items inspected, refer to the
Unscheduled Maintenance
Only use fuels advertised to have adequate detergency and low alcohol content. Use of fuels
with insufficient detergent and/or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection
valves, and, when applicable, adjusting the engine idle. We suggest having this work performed by your authorized BMW center, perhaps while regular maintenance is performed.
Your BMW center can also recommend a gasoline additive that will provide sufficient detergency.
While this recommended unscheduled maintenance is not required in order to maintain the
emission warranty, cleaning of intake valves or,
when applicable, fuel injection valves, or adjustment of engine idle, necessitated by use of inappropriate fuel, is not covered by warranty because no defect in material or workmanship or
component failure is involved.
Special Note
Maintenance items and schedules stated herein
reflect the combined recommendations for all model
2000 BMWs, and are subject to change. The most
current maintenance recommendations are available from your authorized BMW center.
4
Engine Oil Service (M roadster/coupe)
Engine Compartment
Change oil and oil filter while engine is at normal operating temperature. •
Reset service indicator. •
M roadster,
M coupe
5
Inspection I (M roadster/coupe)
Only those items of inspection work which apply to your vehicle will be performed. This list is subject to amendment.
Undercarriage
Change oil and oil filter while engine is at normal operating temperature. •
Check transmission for leaks. •
Check rear axle for leaks. •
Visually check fuel tank, lines and connections for leaks. •
Check condition, position, and mounting of exhaust system. Examine for leaks. •
Check power steering system for leaks. Check power steering fluid level; add fluid if necessary. •
Check steering for absence of play, condition of suspension track rods, front axle joints, steering linkage and joint disc. •
Remove and install front and rear disc brake pads, check overall thickness. Examine brake disc surfaces.
Clean brake pad contact points in calipers. Grease wheel centering hubs •
Check front control arm bushings for wear. •
Check brake system connections and lines for leaks, damage and incorrect positioning. •
Check for free movement of the parking brake cables. Adjust parking brake if necessary. •
Check all tire pressures. Correct if necessary. Check condition of tires (outer surface [left/right]),
tread wear and pattern; in case of uneven tread wear, readjust wheel alignment if requested (invoice separately). •
Engine Compartment
Read out diagnostic system. •
Check engine cooling system/heater hose connections for leaks. Check coolant level and antifreeze protection level.
Add coolant if required. •
Check level of brake/clutch fluid in reservoir. Add fluid if required. •
Check windshield washer fluid level and antifreeze protection. Fill up and/or correct if required. •
Check air conditioner for operation. •
Reset service indicator. •
M roadster,
M coupe
6
Inspection I (M roadster/coupe)
Body/Electrical
Check battery electrolyte level and add distilled water if required. •
Perform battery load test. •
Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate, interior (including map
reading lights), glove box, flashlight, illuminated makeup mirrors, luggage compartment/area lights. •
Check instrument panel and dashboard illumination. •
Check all warning/indicator lights, check control. •
Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer and flasher switch. •
Check wipers and washer system(s); wiper blades, washer jet positions. •
Check condition and function of safety belts. •
Visually examine the SRS airbag units for torn covers, obvious damage or attachment of decals,
decorations or accessories. •
Check central locking/double lock. •
Check operation of all latches. •
Check heater/air conditioner blower, rear window defogger (M coupe only). •
Check rear view mirrors. •
Final Inspection
Road test with check of brakes, suspension, steering, clutch/manual transmission. •
M roadster,
M coupe
7
Inspection II (M roadster/coupe)
Includes all items listed under Inspection I, and the following checks and maintenance operations.
Undercarriage
Half-shafts: Check for leaks at flexible boots. •
Inspect entire body according to terms of rust perforation limited warranty
(must be performed at least every two years). •
Engine Compartment
Replace spark plugs. •
Replace air cleaner element. (Note: Reduce replacement interval in dusty operating conditions. •
At Every Second Inspection II:
Check clutch disc for wear. •
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the vehicle’s production date). •
Cooling System Service
Replace coolant every 4 years (time interval begins from the vehicle’s production date). •
Oxygen Sensor Service
Replace Oxygen Sensor every 100,000 miles. •
M-Mobility System Service
Replace sealant cartridge every 3 years. •
M roadster,
M coupe
8
Engine Oil Service (Z3 2.3/2.8 roadster/coupe, 5 & 7 Series)
Engine Compartment
Change oil and oil filter while engine is at normal operating temperature.
Use only BMW High Performance Synthetic Oil, p/n 07 51 0 002 545. • • • •
Reset service interval indicator. ••••
Replace microfilters. •••
Check overall thickness of front and rear disc brake pads using special tool. If replacement is necessary:
Examine brake disc surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs.
Check thickness of parking brake linings only when replacing rear pads. • • •
Remove and install front and rear disc brake pads, check overall thickness. Examine brake disc surfaces.
Clean brake pad contact points in calipers. Grease wheel centering hubs. •
Check parking brake actuation. Adjust if necessary. ••••
Z3 2.3/2.8
roadster/coupe
5 Series
740i/iL
750iL
9
Inspection I (Z3 2.3/2.8 roadster/coupe, 5 & 7 Series)
Only those items of inspection work which apply to your vehicle will be performed. This list is subject to amendment.
Undercarriage
Change oil and oil filter while engine is at normal operating temperature.
Use only BMW High Performance Synthetic Oil, p/n 07 51 0 002 545. • • • •
Z3 2.3/2.8
roadster/
coupe
5 Series
740i/iL
750iL
Check transmission for leaks. • •••
Check rear axle for leaks. • •••
Half-shafts: Check for leaks at flexible boots. • •••
Visually check fuel tank, lines and connections for leaks. • • • •
Check condition, position, and mounting of exhaust system. Examine for leaks. • • • •
Check power steering system for leaks. Check power steering fluid level; add fluid if necessary. • • • •
Check steering for absence of play, condition of suspension track rods, front axle joints, steering linkage and joint disc. • • • •
Check overall thickness of front and rear disc brake pads using special tool. If replacement is necessary: Examine brake
disk surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs. Check thickness of parking • • •
brake linings only when replacing rear brake pads.
Remove and install front and rear disc brake pads, check overall thickness. Examine brake disc surfaces.
Clean brake pad contact points in calipers. Grease wheel centering hubs. •
Check front control arm bushings for wear. •
Check brake system connections and lines for leaks, damage and incorrect positioning. • • • •
Check parking brake actuator. Adjust if necessary. • •••
Check all tire pressures (including spare). Correct if necessary. Check condition of tires (outer surface [left/right]),
tread wear and pattern; in case of uneven tread wear, readjust wheel alignment if requested (invoice separately). • • • •
Inspect entire body according to terms of rust performation limited warranty (must be performed at least every two years). • • • •
Engine Compartment
Read out diagnostic system. • •••
Check engine cooling system/heater hose connections for leaks. Check coolant level and antifreeze protection level.
Add coolant if required. • •••
Check level of brake/clutch fluid in reservoir. Add fluid if required. • • •
Check windshield washer fluid level and antifreeze protection. Fill up and/or correct if required. • • • •
Check air conditioner for operation. • •••
Replace microfilters. (
Note:Note:
Note: reduce replacement interval in dusty operating conditions.) • • •
Note:Note:
Reset service interval indicator. • •••
10
Inspection I (Z3 2.3/2.8 roadster/coupe, 5 & 7 Series)
Body/Electrical
Check battery state-of-charge and charge if required. ••••
Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate, interior (including map reading lights),
glove box, flashlight, illuminated makeup mirrors, luggage compartment/area lights. • • • •
Check instrument panel and dashboard illumination. ••• •
Check all warning/indicator lights, check control. ••••
Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer and flasher switch. • • • •
Check wipers and washer system(s); wiper blades, washer jet positions. • • • •
Check condition and function of safety belts. ••••
Visually examine all SRS airbag units for torn covers, obvious damage or attachment of decals, decorations or accessories. • • • •
Check central locking/double lock. ••••
Replace batteries for alarm remote controls in all master keys. • • •
Check operation of all latches. ••••
Check heater/air conditioner blower, rear window defogger. • • • •
Check rear view mirrors. ••••
Final Inspection
Road test with check of brakes, suspension, steering, clutch/manual transmission or automatic transmission. • • • •
Z3 2.3/2.8
roadster/coupe
5 Series
740i/iL
750iL
11
Inspection II (Z3 2.3/2.8 roadster/coupe, 5 & 7 Series)
Includes all items listed under Inspection I, and the following checks and maintenance operations.
Engine Compartment
Replace air cleaner element. (Note: Reduce replacement interval in dusty operating conditions). • • • •
Undercarriage
Check thickness of parking brake linings •
Body
Replace IHKA recirculated air filters. ••
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the vehicle’s production date). • • • •
Cooling System Service
Replace coolant every 4 years (time interval begins from the vehicle’s production date). • • • •
Oxygen Sensor Service
Replace Oxygen Sensor every 100,000 miles. ••••
Spark Plug Service
Replace spark plugs every 100,000 miles. ••••
Z3 2.3/2.8
roadster/coupe
5 Series
740i/iL
750iL
12
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