Applies only to products with serial number 1845-01001 and later
COMPLETE USER MANUAL
BLUEWATER PRO
WATER PURIFIER
Page 2
CONTENTS
INTRODUCTION 03
About this manual 03
Limited warranty 03
Environment information 03
Disposal 03
Symbols 03
Safety instructions 04
Safety information 04
PRODUCT OVERVIEW 06
Models 06
Pro outside 06
Pro inside and replacement components 07
Move the water purifier 08
SYSTEM OVERVIEW 09
System description 09
Leak protection system 10
Low pressure protection 10
Water production 11
INSTALLATION 12
Unpack Pro 13
Position Pro 14
Install clean water faucet 14
Install feed water connection 15
Install drain water connection 15
Connect the water purifier 16
Do a check for leaks 17
MAINTENANCE 18
Each month 18
Each 4-6 months 19
Replace prefilter 21
Each year 22
Other 23
TECHNICAL INFORMATION 30
Technical data 30
Requirements on feed water to water purifier 31
TROUBLESHOOTING 32
How to solve simple problems 32
Product performance 34
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Page 3
INTRODUCTION
About this manual
This manual contains complete user instructions for the Pro. It gives you the necessary
instructions to safely install, operate, do maintenance and do troubleshooting on the device.
Original language
The original language of this instruction is English.
Printing options
This manual is made to be printed as a double sided A4 or A5 booklet.
Limited warranty
Refer to www.bluewatergroup.com/warranty for more information on Limited warranty.
Environment information
80% of the the water purifier components and its packaging have a label to help you
recycle and discard it correctly. The water purifier is more ecient when it cleans
water for longer periods. Example: do not fill a glass with water. Fill a jug instead.
Disposal
At the end of the water purifier’s life, disconnect the plug from the electrical supply and cut
the cable at the point where it enters the appliance. Make sure that children do not play with
the left-over cable. Contact your local authority for information about where the water purifier
can be left, or contact your dealer.
Appliances bearing this symbol must be deposited at the designated local reception
point for the disposal of electrical and electronic equipment. This product may not be
disposed by using the normal household refuse collection processes.
Symbols
The following symbols can be found on the water purifier:
Symbol DescriptionSymbol Description
The WQA Gold Seal is proof that the
water purifier has been independantly
tested and is certified against NSF/ANSI
58 and CSA Standard B483.1. It has also
been tested and certified against NSF/
ANSI 372.
03
The ETL Listed Mark is proof that the
device has been independently tested
and meets the applicable published
standard.
Before you install or operate the device, you must read the safety information. Obey the
instructions in this manual to prevent injuries or damage to the equipment. This manual
contains CAUTIONS and NOTES that are applicable for the safe operation of the device.
A CAUTION identifies conditions that can cause injury, or
damage to the equipment.
Obey the instructions and do not continue until all conditions
are accepted and engaged.
A Note identifies important information for a trouble free and optimal use of the water
purifier.
Safety information
Install the water purifier in accordance with local regulations. If
you are not sure, contact a Bluewater dealer for aid. Bluewater
has no responsibility for installation of the water purifier.
Only use the cleaned water when the lights “Purification level II
and/or III” on the control panel are on.
This appliance can be used by children who are more than
8 years old. It can also be used by persons with reduced
physical, sensory or mental capabilities or lack of experience
and knowledge, if they have been given supervision or
instruction about the use of the appliance in a safe way and
understand the hazards involved.
Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without
supervision.
Do not repair or modify parts of the water purifier. This can
make it operate incorrectly, and lead to injury and damage not
covered by warranty.
Pro is a reverse osmosis system. It contains a replaceable
membrane that is very important for eective reduction of
total dissolved solids (TDS). Replace this membrane regularly.
Test the cleaned water periodically, at least one time every
year, to make sure that Pro performs correctly. If the water is
not clean, tastes or smells bad, do not drink it.
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Only approved Bluewater sta can do servicing and repairs
on the water purifier. Only use original replacement cartridges
and parts from Bluewater. For the spare parts catalogue and
contact information for purchases, see
www.bluewatergroup.com.
The water to be cleaned must obey the requirements in
"Technical information" on page 30.
Installation must comply with applicable local plumbing codes
and regulations.
Connect the water purifier to an earthed electrical supply.
Use a socket that is easy to access after installation. Only an
approved electrician must do permanent wiring on the system.
A safety switch must be installed on the system. Incorrect
installation can lead to damage, or make the water purifier
dangerous to use.
Do not use the power cord if there are visible signs of damage
on it. If the power cord is damaged, a qualified electrician must
replace it in order to prevent danger.
Do not use Pro without a filter. To do so can cause damage. When Pro is cleaned or
put in storage, the filter can be removed.
If the water purifier is disconnected from water and electricity for >5 days, store it as
described in Complete User manual "Put into storage" on page 27.
The data plate is located on the rear side of the water purifier.
Figure 4. Data plate
Move the water purifier
Always transport the water purifier upright.
Install according to "Installation" on page 12.
Put the water purifier into storage if it will not be used for 4 months or more, or if it is
to be disconnected from the water and electricity for >5 days, see "Put into storage"
on page 27.
Contact your Bluewater dealer for advice before moving the water purifier from one
place to another.
Figure 5. Move the water purifier
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SYSTEM OVERVIEW
System description
6
5
4
3
2
1
Figure 6. System overview, an example of Pro installation
PosDescriptionPosDescription
1Water purifier4Drain water hose, installed with an air-gap
A sensor at the bottom of the water purifier senses water leaks. If there is a leak, the feed water
supply is stopped. The water purifier cannot be started again until the leak has been repaired.
Low pressure protection
If Pro stops because of low pressure, the cause of the low
pressure must be removed. If not, Pro can be permanently
damaged.
Low pressure restart function
2-10 bar
0,2-1 MPa
29-145 psi
Figure 7.
When Pro has stopped because of a low pressure problem (feed water), water production can
be started manually by pushing the button.
The low pressure restart is a function to ensure maximum availability of water.
Pro starts automatically when it has stopped because of low pressure. It tries to start three
times: after 3 minutes, after 20 minutes and after 4 hours. If the water pressure is not
suciently high after three tries, Pro will stop.
Low pressure restart function
Only included in models suitable for commercial use.
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Water production
Only use the cleaned water when the lights “Purification level
II and III” on the control panel are on. It can take up to 60
seconds before the water purifier indicates good water quality.
For models suitable for commercial use the faucet could be replaced by for example
a valve or a tank.
Figure 8. Water production on/o
Automatic flush
The length of the flush process varies between 5-120 seconds, depending on how
long the previous drawing of water lasted.
An automatic flush will be performed if one of the conditions below are fulfilled:
123
15 min
12 h
2 min
Figure 9. Automatic flush
PosDescription
1Flush after drawing water. Every time after drawing water.
2Flush when drawing water. After maximum operation time 15 minutes. (Pro 400B must be
manually restarted)
3Water purifier in standby mode. Pro is connected to water and power. Flush is performed every
12 hours, regardless of when clean water was last produced.
Install the water purifier in accordance with local regulations. If
you are not sure, contact a Bluewater dealer for aid. Bluewater
has no responsibility for installation of the water purifier.
Install the water purifier in a vertical position on a horizontal
surface. Make sure that hose and cables can move freely when
the water purifier is installed.
Plumbing must be done by an approved plumber. Installation
must comply with applicable local plumbing codes and
regulations.
Only connect the water purifier to the cold water supply. The
water must be of sucient quality and fullfil the requirements
on feed water.
The first time Pro is connected to water and power, it does
an automatic cleaning procedure. The cleaning time is
60minutes. Cleaning cannot be stopped. Keep Pro connected
to power, and leave the faucet open.
Use the hose set that is supplied with the water purifier. Do not use used hose sets again.
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Unpack Pro
Warning! Discard the packing material. It can cause injury to
children if they play with it.
Make sure that Pro shows no signs of damage, and that no accessories are missing.
Tell the Bluewater dealer about missing parts, damage and other problems. Tell the
transport company immediately if Pro is damaged during transport.
Put Pro in a vertical position on a horizontal surface below the kitchen sink. Make sure
that the surface can support Pro
Position Pro near the cold water supply, the drain and an earthed electrical supply.
• Make sure that it is easy to see the control panel.
• Make sure that the front cover can be opened to get access to the prefilters.
• Hoses and cables can go in all directions from the connection point. Make sure that nothing can
crush them or cause damage to them.
460 mm
460 mm
430
430
395
395
460
460
225
225
466 mm
466 mm
20 mm
20 mm
20
20
20
20
Figure 11.
Position Pro
Install clean water faucet
For models suitable for commercial use the faucet could be replaced by for example
a valve or a tank.
Install the faucet according to the manufacturer’s instructions.
3/8”
Figure 12. Install clean water faucet
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Install feed water connection
Only connect the water purifier to the cold water supply. The
water must be of sucient quality and fulfil the requirements
on feed water.
The water purifier is connected to cold water via the feed water hose. See "Requirements on
feed water to water purifier" on page 31.
321
3/4”
Figure 13.
Install feed water connection
Install drain water connection
Install the drain water hose with an air gap.
The flushed water goes through the drain water hose to the drain water outlet. This
hose can be a maximum of four meters long. The minimum internal diameter is
13mm.
Regular maintenance is important for correct function and
long term operation. Only educated and approved personnel
can do the maintenance.
If the water quality changes greatly, contact your Bluewater
dealer for advice.
Do not drink the water when the water purifier flushes, or
when you do maintenance with chemicals. It is not safe to use.
The water quality controls the maintenance frequency. If the feed water is of low
quality, do maintenance more frequently.
Each month
Do a check for leaks
See"Do a check for leaks" on page 17
Repair leaks
1234
1234567
min
10mm
(1/2”)
5678
Figure 17. Repair leaks
Wipe o condensation from base plate
Figure 18. Wipe o condensation from base plate
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Each 4-6 months
Descale
The descaling product is harmful. Keep it where children
cannot get it. Clean your hands when you have used it.
Order the descaling product from a Bluewater dealer.
Frequency depends on water quality and usage!
To extend the water purifier lifetime: Descale Pro with 6 month intervals or when the
flow is decreased.
If Pro has been descaled and the filters have been replaced, but the water flow
cannot be restored, contact your Bluewater dealer.
The descale takes approximately 10 hours. Do not use the water purifier during this
time.
Preserving agent is harmful! Keep it where children cannot get
it. Clean your hands when you have used it.
Put the water purifier into storage if it will not be used for 4 months or more, or if it is
to be disconnected from the water and electricity for >5 days.
Order the preserving agent from a Bluewater dealer.
Pro 400B-HR
Pro 400C-HF
Pro 400C-HR
Pro 400BC-HR
Pro 400CV-HR
Pro 400BCV-HR
Pro 600C-HF
Pro 600CV-HR
220-240V 225×466×460 mm 29 kg530 W220-240V, 50-60 Hz
120V8.9×18.3×18.1 “64 lbs6 Amp120V, 60 Hz
220-240V 225×466×460 mm 29 kg720 W220-240V, 50-60 Hz
Model
Pro 400B-HR
Pro 400C-HF
Pro 400C-HR
Pro 400BC-HR
Pro 400CV-HR
Pro 400BCV-HR
Pro 600C-HF
Pro 600CV-HR
On/O
[bar psi)]
0.5/2 (7.3/29) High rejection Particle
3/4.5 (44/65) High flowParticle
3/4.5 (44/65) High rejection Particle
0.5/2 (7/29)High rejection Particle
3/4.5 (44/65) High rejection Particle
0.5/2 (7/29)High rejection Particle
3/4.5 (44/65) High flowCarbon block15/2
3/4.5 (44/65) High rejection Carbon block15/2
Membrane
type
PrefilterOperation sequence
Granulated carbon
Granulated carbon
Granulated carbon
Granulated carbon
Granulated carbon
Granulated carbon
(production/flush) [minutes]
Max 15
15/2
15/2
15/2
15/2
15/2
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Page 31
Requirements on feed water to water purifier
Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after
the system.
Only connect to the cold water supply. The temperature limits
are in the table "Requirements on feed water to water purifier"
on page 31.
If the water quality changes greatly, contact your Bluewater
dealer for advice.
If Pro stops because of an emergency, disconnect it from power and connect it
again, or press the button to reset the emergency stop.
SymptomCauseSolution
The on/o light flashes.The water purifier flushes. Flushing cannot
be stopped.
Filter I must be replaced.
Pro 600: Replace both filters.
The grid filter is blocked.See "Clean the grid filter" on page 24.
The feed water pressure is too
low.
Filter II must be replaced.
Pro 600: Replace both filters.
Pro 400 B-HR Filter II must be
replaced.
The feed water pressure is too
low. The water purifier has
stopped. It waits and must be
started again.
Filter I or filter II is blocked.Make sure that nothing in the filter makes
The grid is blocked.See "Clean the grid filter" on page 24.
The feed water pressure is too
low.
The water purifier has
stopped. The clean water
quality has become too low.
See "Replace prefilter" on page 21.
Make sure that the feed water pressure
is sucient. If necessary, increase the
pressure.
See "Replace prefilter" on page 21.
See "Replace prefilter" on page 21.
Reset filter II.
The water purifier will try to start
automatically. Make sure that the feed
water pressure is sucient. If necessary,
replace the filters. See "Replace prefilter"
on page 21.
Push the button to start the water purifier.
Release the button when the filter I light
and the stop light go out.
the water not flow. If necessary, replace
filters. See "Replace prefilter" on page
21.
Install a pump with increased pressure for
the feed water.
Do a check of the parts that have an eect
on the feed water pressure (the water line,
the coarse filter, the extra pre-filter).
Disconnect the water purifier from power.
Connect it again to start the automatic
flush. Do this 2 times.
Complete User manual
The salinity of the feed water
has increased.
The water quality meter does
not work correctly.
32
Contact your Bluewater dealer.
Disconnect the water purifier from power.
Connect it again to start the automatic
flush. Do not use the water purifier for
30minutes.
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SymptomCauseSolution
The tap has been on for more
than 15 minutes. The water
purifier has stopped. (Pro
400B)
Turn o the tap and wait at least
30 minutes.
Push the button to start the water purifier.
Release the button when the stop light
goes out.
The leak protection system is
activated.
Disconnect the water purifier from power,
and clean the base plate.
The flow rate from the
clean water faucet is
low.
The water purifier starts
and stops again (short
starts).
There is a bad smell
from the water purifier.
The first time cleaning
procedure is ongoing.
The first time cleaning
procedure has been
interrupted.
The first time cleaning
procedure has been
interrupted.
The clean water tube is
tensioned or jammed.
The water purifier needs to be
descaled.
The water pressure between
the water purifier and the
faucet/valve/tank is below the
starting pressure level.
Microbial growth in the water
because the water purifier has
not been used for a week or
longer.
The water purifier is working correctly.
Make sure that the feed water pressure
is sucient. Push the button to start the
water purifier.
Open the faucet on the clean water
tube (and on the rinse water tube for CV
models).
Make sure that the clean water tube can
move freely.
See "Descale" on page 19.
Examine the connections.
Make sure that the ends of the water tubes
are circular and have no burrs.
Make sure that the faucets and the valves
are water tight when they are closed.
See "Use disinfectant to clean the system"
on page 25.
The WQA Gold Seal proves that the Bluewater water purifier has been independantly
tested and certified against NSF/ANSI 58 and CSA Standard B483.1. WQA certifies product
performance, and reviews the manufacturing facility and procedures toassure product
consistency and integrity.
The Bluewater Pro water purifier has been tested according to NSF/ANSI 58 for reduction of
the substances listed below:
• TDS
• Chromium(+3)
• Lead
• Arsenic(+5) (also known as pentavalent arsenic, As(+5), As(V) or arsenate).
The concentration of the indicated substances in water entering the system was reduced to
a concentration less than or equal tothe permissible limit for the water leaving the system, as
specified in NSF/ANSI 58.
See performance data sheet on www.bluewatergroup.com for more details. In the arsenic
fact sheet, also found on www.bluewatergroup.com, you will find information about the
conditions that is related to reduction eciency of arsenic(+5), and why other forms of arsenic
may not be removed to the same extent.
Bluewater is a world leading water purification company.
Headquartered in Stockholm, Sweden, the company
helps people and businesses globally enjoy the health
and wellbeing benefits of cleaner, healthier tap water.
Bluewater innovates, makes and sells compact water
purifiers that harness the company’s patented reverse
osmosis technology to remove virtually all pollutants
from tap water, including lead, bacteria, pesticides,
medical residues, chlorine and lime-scale.