Bluewater Pro 400C-HF, Pro 400BC-HR, Pro 400C-HR, Pro 400B-HR, Pro 400BCV-HR Complete User's Manual

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Applies only to products with serial number 1845-01001 and later
COMPLETE USER MANUAL
BLUEWATER PRO
WATER PURIFIER
Page 2
CONTENTS
INTRODUCTION 03
PRODUCT OVERVIEW 06
SYSTEM OVERVIEW 09
INSTALLATION 12
MAINTENANCE 18
TECHNICAL INFORMATION 30
TROUBLESHOOTING 32
Complete User manual
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INTRODUCTION

About this manual

This manual contains complete user instructions for the Pro. It gives you the necessary instructions to safely install, operate, do maintenance and do troubleshooting on the device.
Original language
The original language of this instruction is English.
Printing options
This manual is made to be printed as a double sided A4 or A5 booklet.

Limited warranty

Refer to www.bluewatergroup.com/warranty for more information on Limited warranty.

Environment information

80% of the the water purifier components and its packaging have a label to help you recycle and discard it correctly. The water purifier is more ecient when it cleans water for longer periods. Example: do not fill a glass with water. Fill a jug instead.

Disposal

At the end of the water purifier’s life, disconnect the plug from the electrical supply and cut the cable at the point where it enters the appliance. Make sure that children do not play with the left-over cable. Contact your local authority for information about where the water purifier can be left, or contact your dealer.
Appliances bearing this symbol must be deposited at the designated local reception point for the disposal of electrical and electronic equipment. This product may not be disposed by using the normal household refuse collection processes.

Symbols

The following symbols can be found on the water purifier:
Symbol Description Symbol Description
The WQA Gold Seal is proof that the water purifier has been independantly tested and is certified against NSF/ANSI 58 and CSA Standard B483.1. It has also been tested and certified against NSF/ ANSI 372.
03
The ETL Listed Mark is proof that the device has been independently tested and meets the applicable published standard.
© Bluewater Group 2019
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Safety instructions

Before you install or operate the device, you must read the safety information. Obey the instructions in this manual to prevent injuries or damage to the equipment. This manual contains CAUTIONS and NOTES that are applicable for the safe operation of the device.
A CAUTION identifies conditions that can cause injury, or damage to the equipment. Obey the instructions and do not continue until all conditions are accepted and engaged.
A Note identifies important information for a trouble free and optimal use of the water purifier.

Safety information

Install the water purifier in accordance with local regulations. If you are not sure, contact a Bluewater dealer for aid. Bluewater has no responsibility for installation of the water purifier. Only use the cleaned water when the lights “Purification level II and/or III” on the control panel are on. This appliance can be used by children who are more than 8 years old. It can also be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction about the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Do not repair or modify parts of the water purifier. This can make it operate incorrectly, and lead to injury and damage not covered by warranty. Pro is a reverse osmosis system. It contains a replaceable membrane that is very important for eective reduction of total dissolved solids (TDS). Replace this membrane regularly. Test the cleaned water periodically, at least one time every year, to make sure that Pro performs correctly. If the water is not clean, tastes or smells bad, do not drink it.
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Only approved Bluewater sta can do servicing and repairs on the water purifier. Only use original replacement cartridges and parts from Bluewater. For the spare parts catalogue and contact information for purchases, see www.bluewatergroup.com. The water to be cleaned must obey the requirements in "Technical information" on page 30.
Installation must comply with applicable local plumbing codes and regulations. Connect the water purifier to an earthed electrical supply. Use a socket that is easy to access after installation. Only an approved electrician must do permanent wiring on the system. A safety switch must be installed on the system. Incorrect installation can lead to damage, or make the water purifier dangerous to use. Do not use the power cord if there are visible signs of damage on it. If the power cord is damaged, a qualified electrician must replace it in order to prevent danger.
Do not use Pro without a filter. To do so can cause damage. When Pro is cleaned or put in storage, the filter can be removed.
If the water purifier is disconnected from water and electricity for >5 days, store it as described in Complete User manual "Put into storage" on page 27.
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PRODUCT OVERVIEW

Models

Model Capable of handling
Pro 400B-HR
Pro 400C-HF
Pro 400C-HR
Pro 400BC-HR
Pro 400CV-HR
Pro 400BCV-HR
Pro 600C-HF
Pro 600CV-HR
higher TDS, including brackish inlet water

Pro outside

Suitable for commercial use without an automatic shuto
Clean water rinse valve suitable for environments where extra high water quality is required
1
2 3
Figure 1.
Pos Description Pos Description
1 Control panel 7 Electrical connection for faucet (optional)
2 Front cover 8 Drain water hose
3 Clean water connection 9 Power cord
4 Clean water tube 10 Feed water tube
5 Rinse water tube (only for CV models) 11 Grid filter
6 Air-gap bracket (only for CV models) 12 Feed water connection
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Pro outside
4 5 87 9
6
06
10 11 12
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Pro inside and replacement components

Pos Description Art.-Nr.
1 Base plate
2 Prefilter I, Pro 600: Carbon Block 919240005
Prefilter I, Pro 400: Sediment filter 919240002
3 Prefilter II, Pro 600: Carbon Block 919240005
Prefilter II, Pro 400: Carbon filter, granulated
4 Reverse osmosis membrane
919240003
Membrane service kit, type HR (High Rejection)
Membrane service kit, type HF (High Flow)
150718900-SP
150718901-SP
Figure 2. Pro inside
1
2
4
3
Control panel
For information about combinations of lights that flashes/are on, see "Troubleshooting" on page 32.
1 2 3 4 5
6 7 8
Figure 3. Control panel
Pos Light/button Description
1 on/o On:
O: Flashes:
2 filter I On: The filter must be replaced. Pro 600: Replace both Carbon
3 filter II On: The filter must be replaced. Pro 600: Replace both Carbon
4 stop Flashes/On: Something is wrong, see "Troubleshooting" on page 32.
The water purifier is connected to power. The water purifier is not connected to power. The water purifier flushes. Flushing cannot be stopped.
Block filters.
Block filters.
5 button Various functions
6 purification level I On:
7 purification level II
8 purification level III
On:
On:
Purification level I-III indicates clean water purification level. Low level I to high level III.
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Data plate
The data plate is located on the rear side of the water purifier.
Figure 4. Data plate
Move the water purifier
Always transport the water purifier upright. Install according to "Installation" on page 12.
Put the water purifier into storage if it will not be used for 4 months or more, or if it is to be disconnected from the water and electricity for >5 days, see "Put into storage" on page 27.
Contact your Bluewater dealer for advice before moving the water purifier from one place to another.
Figure 5. Move the water purifier
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SYSTEM OVERVIEW

System description

6
5
4
3
2
1
Figure 6. System overview, an example of Pro installation
Pos Description Pos Description
1 Water purifier 4 Drain water hose, installed with an air-gap
2 Power cord 5 Bracket for drain water hose
3 Feed water tube 6 Clean water tube
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Leak protection system

A sensor at the bottom of the water purifier senses water leaks. If there is a leak, the feed water supply is stopped. The water purifier cannot be started again until the leak has been repaired.

Low pressure protection

If Pro stops because of low pressure, the cause of the low pressure must be removed. If not, Pro can be permanently damaged.
Low pressure restart function
2-10 bar
0,2-1 MPa
29-145 psi
Figure 7.
When Pro has stopped because of a low pressure problem (feed water), water production can be started manually by pushing the button.
The low pressure restart is a function to ensure maximum availability of water.
Pro starts automatically when it has stopped because of low pressure. It tries to start three times: after 3 minutes, after 20 minutes and after 4 hours. If the water pressure is not suciently high after three tries, Pro will stop.
Low pressure restart function
Only included in models suitable for commercial use.
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Water production

Only use the cleaned water when the lights “Purification level II and III” on the control panel are on. It can take up to 60 seconds before the water purifier indicates good water quality.
For models suitable for commercial use the faucet could be replaced by for example a valve or a tank.
Figure 8. Water production on/o
Automatic flush
The length of the flush process varies between 5-120 seconds, depending on how long the previous drawing of water lasted.
An automatic flush will be performed if one of the conditions below are fulfilled:
1 2 3
15 min
12 h
2 min
Figure 9. Automatic flush
Pos Description
1 Flush after drawing water. Every time after drawing water.
2 Flush when drawing water. After maximum operation time 15 minutes. (Pro 400B must be
manually restarted)
3 Water purifier in standby mode. Pro is connected to water and power. Flush is performed every
12 hours, regardless of when clean water was last produced.
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© Bluewater Group 2019
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INSTALLATION

Install the water purifier in accordance with local regulations. If you are not sure, contact a Bluewater dealer for aid. Bluewater has no responsibility for installation of the water purifier.
Install the water purifier in a vertical position on a horizontal surface. Make sure that hose and cables can move freely when the water purifier is installed.
Plumbing must be done by an approved plumber. Installation must comply with applicable local plumbing codes and regulations.
Only connect the water purifier to the cold water supply. The water must be of sucient quality and fullfil the requirements on feed water.
The first time Pro is connected to water and power, it does an automatic cleaning procedure. The cleaning time is 60minutes. Cleaning cannot be stopped. Keep Pro connected to power, and leave the faucet open.
Use the hose set that is supplied with the water purifier. Do not use used hose sets again.
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Unpack Pro

Warning! Discard the packing material. It can cause injury to children if they play with it.
Make sure that Pro shows no signs of damage, and that no accessories are missing. Tell the Bluewater dealer about missing parts, damage and other problems. Tell the transport company immediately if Pro is damaged during transport.
CV model
Figure 10. Unpack Pro
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Position Pro

Put Pro in a vertical position on a horizontal surface below the kitchen sink. Make sure that the surface can support Pro
Position Pro near the cold water supply, the drain and an earthed electrical supply.
• Make sure that it is easy to see the control panel.
• Make sure that the front cover can be opened to get access to the prefilters.
• Hoses and cables can go in all directions from the connection point. Make sure that nothing can crush them or cause damage to them.
460 mm
460 mm
430
430
395
395
460
460
225
225
466 mm
466 mm
20 mm
20 mm
20
20
20
20
Figure 11.
Position Pro

Install clean water faucet

For models suitable for commercial use the faucet could be replaced by for example a valve or a tank.
Install the faucet according to the manufacturer’s instructions.
3/8”
Figure 12. Install clean water faucet
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Install feed water connection

Only connect the water purifier to the cold water supply. The water must be of sucient quality and fulfil the requirements on feed water.
The water purifier is connected to cold water via the feed water hose. See "Requirements on feed water to water purifier" on page 31.
321
3/4”
Figure 13.
Install feed water connection

Install drain water connection

Install the drain water hose with an air gap.
The flushed water goes through the drain water hose to the drain water outlet. This hose can be a maximum of four meters long. The minimum internal diameter is 13mm.
2
Figure 14.
1
Install drain water connection
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Connect the water purifier
Do not connect the clean water hose to other drinking water equipment before Pro has been flushed.
Applies to models that connects to a faucet.
1
3
2
19 mm
3/4”
4
19 mm 3/4”
8
CV
5
60 min
9
OFF
76
ON
UK US ZH EU
10 11
>3 s
Figure 15. Connect the water purifier
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Do a check for leaks

The hose connections must be tight!
Figure 16. Do a check for leaks
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MAINTENANCE

Regular maintenance is important for correct function and long term operation. Only educated and approved personnel can do the maintenance. If the water quality changes greatly, contact your Bluewater dealer for advice.
Do not drink the water when the water purifier flushes, or when you do maintenance with chemicals. It is not safe to use.
The water quality controls the maintenance frequency. If the feed water is of low quality, do maintenance more frequently.

Each month

Do a check for leaks
See"Do a check for leaks" on page 17
Repair leaks
1 2 3 4
1234567
min
10mm
(1/2”)
5 6 7 8
Figure 17. Repair leaks
Wipe o condensation from base plate
Figure 18. Wipe o condensation from base plate
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Each 4-6 months

Descale
The descaling product is harmful. Keep it where children cannot get it. Clean your hands when you have used it.
Order the descaling product from a Bluewater dealer.
Frequency depends on water quality and usage! To extend the water purifier lifetime: Descale Pro with 6 month intervals or when the flow is decreased.
If Pro has been descaled and the filters have been replaced, but the water flow cannot be restored, contact your Bluewater dealer.
The descale takes approximately 10 hours. Do not use the water purifier during this time.
1 2 3 4
5 s
5
MAX
60 min
18
5 6 7 8 9
×1
3 s
10 11 12 13 14
200 g
7 oz
I
~25 °C
(77 °F)
19
II
© Bluewater Group 2019
II
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15 16
17
18
19
>3 s
20 21 22 23 24
10 h
25 26
27
IIII
28
IIII
29 30 31 32
45 s
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1 min
20
5 s
36353433
x3
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37 38 39 40 41
36 min
3 s
3 s
Figure 19. Descale and flush
ON
>3 s
Replace prefilter
Replace the filters after what comes first of 4-6 months or 37 850 l (10 000 gal) of purified water.
Pro 600: change both filters when filter light I or II lights up.
Order filters from a Bluewater dealer.
3 421
I
I
II
II
5 s
5 6
Pro400
Pro400
Pro400
Pro400
Pro400
Pro400
Pro600
Pro600
7 8 9 10
:
: :
:
:
:
I / II
I / II
I
I
:
:
II
II
III
III
+
+
III
III
+
+
×2
×1
×2
×1
6 18
MAX
60 min
21
3 s
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1211
13 14
!
!
III
+
+
III
7 14
15 16 17
18
Figure 20. Replace prefilter
I / III / II
3 s
Pro400
Pro400
Pro400
Pro400
Pro400
Pro400
Pro600
Pro600
I
I
:
:
II
II
:
:
III
:
:
:
:
III
+
+
III
III
+
+
2 min

Each year

Test the water
An approved lab must do a test of the water that is cleaned by Pro at least one time every year, if the feed water has been classed as unfit.
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Other

Flush Pro
Do not drink the water when the water purifier flushes. It is not safe to use.
The water purifier should always be flushed:
• when it is installed again after storage/freeze protection
• when it has been cleaned
• when the membrane has been replaced.
4321
1 min
5 s
5 6 7 8 9
36 min
3 s
3 s
Figure 21. Flush Pro
ON
>3 s
x3
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Clean the grid filter
The grid filter in the feed water connection catches larger particles. If the flow is decreased or if Pro makes a noise, the grid filter can be blocked.
5
6
9
Figure 22. Clean the grid filter
321
7
10
11
4
8
12
1 min
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Use disinfectant to clean the system
Disinfectant is harmful! Keep it where children cannot get it. Clean your hands when you have used it.
Use sodium hypochlorite (NaClO) without added color or fragrance additives.
Disinfect the water purifier when the water tastes or smells bad.
1 2 3 4
5 s
5
MAX
60 min
5 6
17
×1
×1
3 s
7
I
8
II
9 10 11 12
400 ml
II
~25°C
(77°F)
25 ml (NaClO
3.5%)
13 14 15 16 17
>3 s
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1918
20 21 22
I / II
I+II
45 s
30 min
23 24 25 26 27
I
I + II
I + II
28
I + II
29 30 31 32
36353433
1 min
5 s
x3
37 38 39 40 41
36 min
3 s
ON
>3 s
Figure 23. Use disinfectant and flush
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Put into storage
Preserving agent is harmful! Keep it where children cannot get it. Clean your hands when you have used it.
Put the water purifier into storage if it will not be used for 4 months or more, or if it is to be disconnected from the water and electricity for >5 days.
Order the preserving agent from a Bluewater dealer.
1 2 3 4 5
6
7
8
I + II
I + II
9 10
I / III / II
11 12 13
3+3 l (~0.8+0.8 gal)
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14 15 16
Max
0%
60 s
17 18 19
-30°C
(-22°F)
Figure 24. Put into storage
Reinstall after storage
Preserving agent is harmful! Keep it where children cannot get it. Clean your hands when you have used it.
1 2 3 4 5
48 h
+5°C (40°F)
I + II
I + II
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I + II
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11 12 13 14
19 mm
3/4”
15 16
3 s
3 s
20
1 min
36 min
ON
19
23 24 25 26
17
5 s
18
2221
27
>3 s
x3
Figure 25. Reinstall after storage and flush
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TECHNICAL INFORMATION

Technical data

Model Size W×H×D Weight Power Power supply earthed
Pro 400B-HR Pro 400C-HF Pro 400C-HR Pro 400BC-HR Pro 400CV-HR Pro 400BCV-HR
Pro 600C-HF Pro 600CV-HR
220-240V 225×466×460 mm 29 kg 530 W 220-240V, 50-60 Hz
120V 8.9×18.3×18.1 “ 64 lbs 6 Amp 120V, 60 Hz
220-240V 225×466×460 mm 29 kg 720 W 220-240V, 50-60 Hz
Model
Pro 400B-HR
Pro 400C-HF
Pro 400C-HR
Pro 400BC-HR
Pro 400CV-HR
Pro 400BCV-HR
Pro 600C-HF
Pro 600CV-HR
On/O [bar psi)]
0.5/2 (7.3/29) High rejection Particle
3/4.5 (44/65) High flow Particle
3/4.5 (44/65) High rejection Particle
0.5/2 (7/29) High rejection Particle
3/4.5 (44/65) High rejection Particle
0.5/2 (7/29) High rejection Particle
3/4.5 (44/65) High flow Carbon block 15/2
3/4.5 (44/65) High rejection Carbon block 15/2
Membrane type
Prefilter Operation sequence
Granulated carbon
Granulated carbon
Granulated carbon
Granulated carbon
Granulated carbon
Granulated carbon
(production/flush) [minutes]
Max 15
15/2
15/2
15/2
15/2
15/2
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Requirements on feed water to water purifier
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Only connect to the cold water supply. The temperature limits are in the table "Requirements on feed water to water purifier" on page 31. If the water quality changes greatly, contact your Bluewater dealer for advice.
Pro 400B-HR Pro 400BC-HR Pro 400BCV-HR
230V 120V 230V 120V 230V
Temperature 2-30 °C 36-86 °F 2-35 °C 36-95 °F 2-35 °C
Feed water flowing pressure
TDS (Total Disolved Solids)
Water flow > 10 l/min > 2.6 gal/min > 10 l/min > 2.6 gal/min > 10 l/min
Conductivity [µS/cm, 25 °C (77 °F)]
Hardness < 20 °dH <20.9 gpg < 20 °dH <20.9 gpg < 20 °dH
pH 4-10 4-10 4-10
Turbidity [FNU] < 0.5 < 0.5 < 0.5
Iron Fe(II)/Fe(III) <1.5 / <0.3
Manganese Mn <0.3 mg/l <0.3 ppm <0.3 mg/l <0.3 ppm <0.3 mg/l
Chlorine Cl
2
2-10 bar
0.2-1 MPa
< 7500 ppm < 1500 ppm
< 13 000 < 2000
mg/l
<1.0 mg/l <1.0 ppm <1.0 mg/l <1.0 ppm <1.0 mg/l
29-145 psi 2-10 bar
<1.5 / <0.3 ppm
Pro 400C-HF Pro 400C-HR Pro 400CV-HR
0.2-1 MPa
<1.5 / <0.3 mg/l
29-145 psi 2.5-10 bar
<1.5 / <0.3 ppm
Pro 600C-HF Pro 600CV-HR
0.25-1 MPa
< 1500 ppm
< 2000
<1.0 / <0.3 mg/l
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TROUBLESHOOTING

How to solve simple problems

If Pro stops because of an emergency, disconnect it from power and connect it again, or press the button to reset the emergency stop.
Symptom Cause Solution
The on/o light flashes. The water purifier flushes. Flushing cannot
be stopped.
Filter I must be replaced. Pro 600: Replace both filters.
The grid filter is blocked. See "Clean the grid filter" on page 24.
The feed water pressure is too low.
Filter II must be replaced. Pro 600: Replace both filters.
Pro 400 B-HR Filter II must be replaced.
The feed water pressure is too low. The water purifier has stopped. It waits and must be started again.
Filter I or filter II is blocked. Make sure that nothing in the filter makes
The grid is blocked. See "Clean the grid filter" on page 24.
The feed water pressure is too low.
The water purifier has stopped. The clean water quality has become too low.
See "Replace prefilter" on page 21.
Make sure that the feed water pressure is sucient. If necessary, increase the pressure.
See "Replace prefilter" on page 21.
See "Replace prefilter" on page 21. Reset filter II.
The water purifier will try to start automatically. Make sure that the feed water pressure is sucient. If necessary, replace the filters. See "Replace prefilter" on page 21.
Push the button to start the water purifier. Release the button when the filter I light and the stop light go out.
the water not flow. If necessary, replace filters. See "Replace prefilter" on page
21.
Install a pump with increased pressure for the feed water.
Do a check of the parts that have an eect on the feed water pressure (the water line, the coarse filter, the extra pre-filter).
Disconnect the water purifier from power. Connect it again to start the automatic flush. Do this 2 times.
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The salinity of the feed water has increased.
The water quality meter does not work correctly.
32
Contact your Bluewater dealer.
Disconnect the water purifier from power. Connect it again to start the automatic flush. Do not use the water purifier for 30minutes.
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Symptom Cause Solution
The tap has been on for more than 15 minutes. The water purifier has stopped. (Pro 400B)
Turn o the tap and wait at least 30 minutes.
Push the button to start the water purifier. Release the button when the stop light goes out.
The leak protection system is activated.
Disconnect the water purifier from power, and clean the base plate.
The flow rate from the clean water faucet is low.
The water purifier starts and stops again (short starts).
There is a bad smell from the water purifier.
The first time cleaning procedure is ongoing.
The first time cleaning procedure has been interrupted.
The first time cleaning procedure has been interrupted.
The clean water tube is tensioned or jammed.
The water purifier needs to be descaled.
The water pressure between the water purifier and the faucet/valve/tank is below the starting pressure level.
Microbial growth in the water because the water purifier has not been used for a week or longer.
The water purifier is working correctly.
Make sure that the feed water pressure is sucient. Push the button to start the water purifier.
Open the faucet on the clean water tube (and on the rinse water tube for CV models).
Make sure that the clean water tube can move freely.
See "Descale" on page 19.
Examine the connections.
Make sure that the ends of the water tubes are circular and have no burrs.
Make sure that the faucets and the valves are water tight when they are closed.
See "Use disinfectant to clean the system" on page 25.
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Product performance

The WQA Gold Seal proves that the Bluewater water purifier has been independantly tested and certified against NSF/ANSI 58 and CSA Standard B483.1. WQA certifies product performance, and reviews the manufacturing facility and procedures toassure product consistency and integrity.
The Bluewater Pro water purifier has been tested according to NSF/ANSI 58 for reduction of the substances listed below:
• TDS
• Chromium(+3)
• Lead
• Arsenic(+5) (also known as pentavalent arsenic, As(+5), As(V) or arsenate).
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal tothe permissible limit for the water leaving the system, as specified in NSF/ANSI 58.
See performance data sheet on www.bluewatergroup.com for more details. In the arsenic fact sheet, also found on www.bluewatergroup.com, you will find information about the conditions that is related to reduction eciency of arsenic(+5), and why other forms of arsenic may not be removed to the same extent.
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© Bluewater Group 2019
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Bluewater is a world leading water purification company. Headquartered in Stockholm, Sweden, the company helps people and businesses globally enjoy the health and wellbeing benefits of cleaner, healthier tap water. Bluewater innovates, makes and sells compact water purifiers that harness the company’s patented reverse osmosis technology to remove virtually all pollutants from tap water, including lead, bacteria, pesticides, medical residues, chlorine and lime-scale.
Please visit us at www.bluewatergroup.com
BLUEWATER
Danderydsgatan 11 SE-114 26 Stockholm Sweden E: [email protected]
www.bluewatergroup.com
Document No 822901698 Revision 1914 © Bluewater Group 2019
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