Warranty
Who Is Providing The Warranty? Prizer-Painter Stove
Works, Inc. (“Prizer-Painter”) warrants the parts of your
BlueStar refrigeration appliance (“product”) as described
below.
Who Does This Warranty Cover? This warranty covers the
owner of the residence in which the product is installed,
and his or her spouse (“Owner”).
What Products Does this Warranty Cover? This warranty
applies only to BlueStar refrigeration appliances
purchased in the continental U.S. and Canada and
installed in residential properties only for normal
residential use. The product must be installed by a trained
technician for the warranty to apply. Damages resulting
from self-installations and/or installations or product
mountings inconsistent with the product specifications void
this warranty. This warranty is also void if the original
factory installed serial number is altered or removed from
the product.
What Products Does this Warranty Not Cover? This
warranty does not cover products installed or used in any
commercial or other non-residential property such as, but
not limited to, day care facilities, hotels, motels, inns, and
nursing homes. This warranty does not cover products
installed outside the U.S. or Canada.
What Does this Warranty Provide? Subject to the specific
conditions and limitations below, this warranty covers
parts and labor necessary to repair or replace any part of
the product that contains defects in materials and
workmanship that appear under normal use and
maintenance of refrigeration appliances in residential
properties.
Two Year Warranty. For two (2) years from the date of
installation, this warranty covers all parts and labor
necessary to repair or replace any part on the product
that proves defective.
Five Year Warranty-Sealed System. For five (5) years
from the date of installation, this warranty covers all parts
and labor on the compressor, condenser, evaporator,
drier and all connecting tubing.
Thirteen Year Limited Warranty-Sealed System. For
thirteen (13) years from the date of installation, the
compressor, condenser, evaporator, drier, and all
connecting tubing are covered by a limited parts only
warranty.
Cosmetic Component Warranty. This warranty covers
visible chips, scratches and dents for sixty (60) days from
the installation date of the product by the original
purchaser. Cosmetic components include stainless steel
and painted doors, handles, and surfaces.
Floor Models Not Used For Demonstration. There is no
cosmetic warranty of any kind for floor models. All other
applicable warranties apply from the date of purchase.
Floor Models Used For Demonstration. Floor models used
for demonstration are covered by a ninety (90) day limited
parts warranty only, from the date of installation. There is
no service or cosmetic warranty of any kind for floor
models
Exceptions. The replacement of a part or product under
this warranty does not extend the warranty period. None
of these warranty periods continues if the product is
removed from the location where it was originally
installed. Warranty service in areas beyond a 30 mile
radius from an authorized BlueStar retailer or service
provider may require certain costs to the consumer.
What Problems Does this Warranty Not Cover? This
warranty does not cover, and specifically excludes:
.
Damage caused by shipping.
Normal adjustments after installation and setup.
Normal wear, care, and maintenance of the product
as described in the Use and Care Manual.
Replacement water filters.
Damage or repairs caused by alterations or
modifications, abuse, misuse, neglect, or improper
installation, mounting, handling, operation,
maintenance or storage.
Accidental or intentional damage.
Damage or repairs caused by unauthorized service or
repairs, including unauthorized adjustments or
calibrations performed on the product.
Damage or repairs as a result of natural disasters,
fires, floods, earthquakes, winds, lightning, corrosive
atmosphere, loss of electrical power to the product for
any reason, or other conditions beyond
Prizer-Painter’s control.
Damage or repairs caused by alteration for outdoor
use.
Damage or repairs caused by the use of harsh
chemicals or cleaning products improperly applied.
For further information about this warranty, contact Prizer Painter Customer Service at (877) 427-3290.
bluestarcooking.com 23
Warranty
How Can An Owner Obtain Warranty Service? All
warranty claims must be submitted to Prizer Painter
customer service by calling (877) 427-3290 prior to the
expiration of the applicable warranty periods set forth
above.
How Do I Register for the Warranty? To register, please
visit www.bluestarcooking.com/support/productregistration or call customer service at (877) 427-3290 for
assistance.
California and Quebec Residents. Failure by California
and Quebec residents to register does not diminish
warranty rights.
LIMITATIONS ON LIABILITY. This warranty is in lieu of all
other express warranties. ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR
PURPOSE ARE LIMITED TO THE DURATION OF THIS
WARRANTY. Some states and provinces do not allow
limitations on implied warranties, so the above limitations
may not apply to you.
THE OWNER AND PRIZER-PAINTER AGREE THAT
THE REMEDIES SET OUT HEREIN ARE THE OWNER’S
EXCLUSIVE REMEDIES FOR BREACH OF ALL
WARRANTIES, EXPRESS OR IMPLIED.
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE
OR OTHER TORT, BREACH OF WARRANTY OR
BREACH OF CONTRACT, OR ANY OTHER TORT
THEORY, PRIZER-PAINTER SHALL IN NO EVENT BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR
SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED
TO EXTRA UTILITY EXPENSES, SHIPPING COSTS
RELATED TO REPAIR OR REPLACEMENT OF ANY
PRODUCT OR DAMAGES TO PROPERTY, RESULTING
FROM BREACH OF THIS WARRANTY OR ANY
IMPLIED WARRANTY. Some states and provinces do not
allow the exclusion or limitation of incidental or
consequential damages, so this provision may not apply
to you.
This limited warranty gives you specific legal rights, and
you may also have other rights that may vary from state to
state or province to province.
Where Can Any Legal Remedies Be Pursued? Please
read carefully the Arbitration Clause and its Provisions,
which affect your legal rights. The Arbitration Clause is
also available on Prizer-Painter’s website
ARBITRATION CLAUSE. IMPORTANT. PLEASE
REVIEW THIS ARBITRATION CLAUSE. IT AFFECTS
YOUR LEGAL RIGHTS.
1. Parties: This arbitration clause affects your rights
against Prizer-Painter Stove Works, Inc. and any of its
affiliates or employees or agents, successors, or assigns,
all of whom together are referred to as “we” or “us” for
ease of reference.
2. ARBITRATION REQUIREMENT: EXCEPT AS
STATED BELOW, ANY DISPUTE BETWEEN YOU AND
ANY OF US SHALL BE DECIDED BY NEUTRAL,
BINDING ARBITRATION RATHER THAN IN COURT OR
BY JURY TRIAL. “Dispute” will be given the broadest
possible meaning allowable by law. It includes any
dispute, claim, or controversy arising from or relating to
your purchase of a Prizer-Painter product, any warranty
upon the unit, or the unit’s condition. It also includes
determination of the scope or applicability of this
Arbitration Clause. The arbitration requirement applies to
claims in contract and tort, pursuant to statue, or
otherwise.
CLASS-ARBITRATION WAIVER: ARBITRATION IS
3.
HANDLED ON AN INDIVIDUAL BASIS. IF A DISPUTE IS
ARBITRATED, YOU EXPRESSLY WAIVE ANY RIGHT
TO PARTICIPATE AS A CLASS REPRESENTATIVE OR
CLASS MEMBER ON ANY CLASS CLAIM YOU MAY
HAVE AGAINST US, OR AS A PRIVATE ATTORNEY
GENERAL OR IN ANY OTHER REPRESENTATIVE
CAPACITY. YOU ALSO WAIVE ANY RIGHT TO CLASS
ARBITRATION OR ANY CONSOLIDATION OF
INDIVIDUAL ARBITRATIONS.
4. Discovery and Other Rights: Discovery and rights to
appeal in arbitration are generally more limited than in a
lawsuit. This applies to both you and us. Other rights that
you or we would have in court may not be available in
arbitration. Please read this Arbitration Clause and consult
the rules of the arbitration organizations listed below for
more information.
.
For further information about this warranty, contact Prizer Painter Customer Service at (877) 427-3290.
24 (877) 427-3290