Bloomfield H-115, H-33, H-63, H-65, H-70 Operation Manual

WELLS BLOOMFIELD, LLC

2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439

telephone: [phone]

fax: [phone]

www.wellsbloomfield.com

OPERATION MANUAL

COUNTER TOP

ELECTRIC

HOTPLATES

221

for

Models:

H-33
H-63
H-65
H-70

H-115

Includes

INSTALLATION

USE & CARE

Model H-70

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or

MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEAL ER if you have an y

questions concerning installation, operation or maintenance of this equipment.

p/n 303733 Rev. B ECN-13372 M221 071026 cps

PRINTED IN UNITED STATES OF AMERICA

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FI TNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES I N
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are

based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:

Service Department, Wells Bloomfield, LLC

P.O. Box 280, Verdi, Nevada 89439

phone [phone] or fax [phone]

for information and other details concerning warranty.

SERVICE POLICY AND PROCEDUR E GUID E an d ADDIT I ON AL W ARRANTY EXCLUSIO N S

1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.

2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.

8. A l l labor shal l be perform ed during regular working
hours. Overtime premium will be charged to the buyer.

9. A l l genui ne Wells replacement parts are warranted for
ninety (90) days from date of purchase on non­warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this
warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

221 p/n 303733 OpManual CT Hotplate

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.

Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.

xi

TABLE OF CONTENTS

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY APPROVAL INFORMATION 3
INSTALLATION 4
OPERATION 5
CLEANING INSTRUCTIONS 6
TROUBLESHOOTING 7
PARTS & SERVICE 9
CUSTOMER SERVICE DATA 9

INTRODUCTION

Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this equipment will ensure that

it gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this equipment, and to use and care for

the equipment in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL ELEMENT WIDTH DEPTH VOLTS AMPS kW PLUG LEG HEIGHT
H-33 Single 6” Coil 12-5/8” 12-5/8” 120 V 1ø 12.5 A 1.5 kW NEMA 5-15P 4”
H-63 Dual 8” Coils 14-3/4” 23-1/2” 208 V 1ø 18.8 A 3.9 kW NEMA 6-30P 4”

240 V 1ø 21.7 A 5.2 kW NEMA 6-30P 4”

H-65 Dual 8” Coils 13” 29-9/16” 208 V 1ø 18.8 A 3.9 kW None 4”
240 V 1ø 21.7 A 5.2 kW None 4”

H-70 Dual 9” 14-3/4” 23-1/2” 208 V 1ø 14.4 A 3.0 kW None 4”

221 p/n 303733 OpManual CT Hotplate

french plates 240 V 1ø 16.7 A 4.0 kW None 4”

H-115 Dual 6” Coils 14-3/4” 23-9/16” 120 V 1ø 13.8 A 1.7 kW NEMA 5-15P 1”

1

FEATURES & OPERATING CONTROLS

ELEMENT SUPPORT

HEATING ELEMENT

POWER CORD

ADJUSTABLE LEGS

DRIP PAN

HEATING ELEMENT
(LIFTED / ROTATED)

TEMPERATURE
CONTROLS

INDICATOR LIGHT

NAME PLATE

Heating Element Provides heat for food preparation
Coil-type elements rotate for access to drip pan
Note: Solid (french plate) elements on model H-70
do not lift

Element Support * Holds coil-type element in proper position
Drip Pan* Collects drippings and holds element support

Also deflects heat from element for more efficient cooking
Temperature Control Infinite switch to control temperature of heating element
Indicator Light Glows any time temperature control is on
Name Plate Lists manufacturer, model number and serial number

Also lists voltage and wattage rating
Power Cord Connects hotplate to electrical power

(when provided) Some units require wiring directly into electrical circuit
Adjustable Legs Provide ventilation under hotplate

Allow hotplate to be leveled
* not used on

model H-70

221 p/n 303733 OpManual CT Hotplate

2

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments
only.

This appliance is intended
No other use is
agents.

recommended or authorized by the manufacturer or its

to prepare food for human consumption.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons usi ng or insta ll in g this applianc e .

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Hotplates with coil-type heating elements must be operated with drip
pan and element support properl y installed.

Disconnect the hotplate from electrical power before performing any
maintenance or servicing .

DO NOT submerge hotplate in water. DO NOT splash or pour
water over, onto or into controls, control panel or wiring.

The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a
qualified technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

WARNING:

ELECTRIC
SHOCK HAZARD

All servicing requiring
access to non-insulated
electrical components must
be performed by a factory
authorized technician.
DO NOT open any access
panel that requires the use of
tools. Failure to follow this
warning can result in severe
electrical shock.

CAUTION:

RISK OF
DAMA GE

DO NOT connect and/or
energize this appliance until
all installation instructions are
read and followed. Damage
to the appliance will result if
these instructions are not
followed.

This appliance complies with NSF Standard 4 only when maintained
and operated per the instructions in this manual.

This appliance is UL listed under E6070.

221 p/n 303733 OpManual CT Hotplate

AGENCY APPROVAL INFORMATION

STD 4

E6070

3

INSTALLATION

NOTE: DO NOT discard

the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

CAUTION:

ELECTRIC SHOCK
HAZARD

The ground prong of the power
cord is part of a system
designed to protect you from
electric shock in the event of
internal damage to the
appliance.
NEVER CUT OFF THE
GROUND PRONG
(large round prong).
NEVER TWIST A PRONG TO
FIT AN EXISTING
RECEPTACLE.
Contact a licensed electrician
to install an electrical
receptacle appropriate to
the voltage and amperage
requirements of the
hotplate.

IMPORTANT:

Damage due to being plugged
into the wrong voltage or
phase is NOT covered by
Warranty.

UNPACKING & INSPECTION

Carefully remove the hotplate from the carton. Remove all
protective plastic film, packing materials and accessories from the
hotplate before plugging the hotplate into electrical power or otherwise
performing any installa tio n pr oc edure.

Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the hotplate before starting any
installation.

Read and understand all labels and diagrams attached to the
hotplate.

Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.

SETUP

Supplied legs must be properly installed.
Setup the hotplate only on a firm level surface. Non-combustible

material (e.g. metal, terrazzo) is recommended.
Maintain at least 1” from adjacent surfaces.

ELECTRICAL

Refer to the nameplate. Verify the electrical service power. Voltage
and phase must match the nameplate specifications. Connecting the
hotplate to the wrong voltage can severely damage the equipment or
cause noticeably decreased performance.

If your hotplate is equipped with a grounded electric power cord, this
cord must be plugged into a properly grounded electrical receptacle.

If your hotplate is not supplied with a cordset, the hotplate must be
installed by a licensed electrician in accordance with all applicable
codes and ordinances.

221 p/n 303733 OpManual CT Hotplate

4

GENERAL OPERATIONAL NOTES

OFF

0

LO

HI

2

3

4

5

6

7

8

GENERAL OPERATIONAL NOTES

Carefully read the description of the hotplate operation on the

Carefully read the description of the hotplate operation on the
specification sheet.

specification sheet.

DO NOT attempt to perform any maintenance or service unless the

DO NOT attempt to perform any maintenance or service unless the

hotplate is unplugged or disconnected from electrical power.

hotplate is disconnected from electrical power.

DO unplug the hotplate from electrical power or turn the circuit

DO turn the circuit breaker for the hotplate off before cleaning,

breaker off before cleaning, servicing.

servicing or performing any maintenance.

DO NOT use sharp objects or metal implements to clean the heating

DO NOT use sharp objects or metal implements to clean the heating

element(s).

elements.

DO use a plastic spatula or plastic scouring pad to remove burned-on

DO use a plastic spatula or plastic scouring pad to remove burned-on

food product.

food product.

OPERATION

OPERATION

Each heating element is controlled by an infinite switch

Each heating element is controlled by an infinite switch
temperature control:

temperature control:
OFF removes power from the element

OFF removes power from the element
LOW thru 8 are temperature settings

LOW thru 8 are temperature settings
Higher numbers indicate higher temperatures

Higher numbers indicate higher temperatures
There is a continuous range of settings between LOW

There is a continuous range of settings between LOW
and HI

and HI
HI is a continuous ON setting

HI is a continuous ON setting

The indicator light will glow any time the temperature control is on.

The indicator light will glow any time the temperature control is on.

Cooking Recommendations:

Cooking Recommendations:

Save energy by turning the temperature control off any time the

Save energy by turning the temperature control off any time the
hotplate is not in use. The heating elements will provide full heat

hotplate is not in use. The coil-type heating elements will provide full
within 30 seconds, making it unnecessary to leave the unit on during

heat within 30 seconds, while french plate heating elements will reach
intermittent use.

full heat within 2 minutes, making it unnecessary to leave the unit on
during intermittent use.
Each heating element can hold up to a 16 quart pot or pan.
Each heating element can hold up to a 16 quart pot or pan. For
Maximize the efficiency of solid (french plate) elements by using

efficient heating of food product, pots and pans should be no more
flat-bottom pots and pans.

than 10” in diameter.

Maximize the efficiency of solid (french plate) elements by using
flat-bottom pots and pans.

221 p/n 303733 OpManual CT Hotplate

Stir thick liquids frequently to maintain a consistent temperature.

OPERATION

OPERATION

CAUTION:

Hot Surface

Exposed surfaces
can be hot to the touch

Exposed surfaces
and may cause burns.

can be hot to the touch
and may cause burns.

CAUTION:

HOT SURFACE

0

OFF

I

H

L

O

8

TemperaturevControl Knob

IMPORTANT:

The dial markings are an
INDICATION of temperature

Fig 2. Temperat ure Cont rol

only. The temperature of the

7

6

5

2

3

4

food product depends on many
factors, including the size,
shape and material of the food
container, and the quantity and
consistency of the food
product.

5

5

CLEANING INSTRUCTIONS

CAUTION:

ELECTRIC
SHOCK HAZARD

Disconnect hotplate from
electric power before
cleaning.

CAUTION:

BURN HAZARD

Allow hotplate element and
cabinet to cool completely
before cleaning.

CAUTION:

ELECTRIC
SHOCK HAZARD

Do not submerge hotplate in
water.

IMPORTANT: DO NOT spill
or pour water into interior of
hotplate.

IMPORTANT: DO NOT spill
or pour water into controls,
control panel or wiring.

DO NOT submerge hotplate
in water. Damage to internal
components will occur.
Damage to internal
components from water
damage is NOT cover ed b y
warranty.

DO NOT use metal
implements, steel wool or
metal scouring pads to clean
heating elements.

PREPARATION

Unplug or disconnect hotplate from electrical power before cleaning.
Allow hotplate to cool completely before cleaning.

FREQUENCY

Daily

TOOLS

Plastic Spatula and Plastic Scour i ng Pad
Clean Cloth or Sponge
Mild Detergent or Cleaner Formulated for Stainless Steel
War m Wa t er

CLEANING

Unplug or disconnect hotplate from electrical power and allow heating
element to cool completely before cleaning.

COILED HEATING ELEMENTS:
Lift coiled heating elements and remove drip pans. Clean drip pans

with a plastic spatula or plastic scouring pad, mild detergent and warm
water. DO NOT use metal implements, steel wool or metal scouring
pads to clean drip pans. Rinse drip pans by wiping with a clean cloth
or sponge dampened with clean water.

Clean heating elements with a plastic spatula or plastic scouring pad,
mild detergent and warm water. DO NOT use metal implements, steel
wool or metal scouring pads to clean elements. Rinse by wiping with a
clean cloth or sponge dampened with clean water.

Reinstall drip pans and gently lower heating element.
FRENCH PLATE HEATING ELEMENTS:

French plate elements do not lift. Clean heating elements with a
plastic spatula or plastic scouring pad, mild detergent and warm water.
DO NOT use metal implements, steel wool or metal scouring pads to
clean elements. Rinse by wiping with a clean cloth or sponge
dampened with clean water.

CABINET:
Wipe the outer portions of the hotplate cabinet with a clean soft cloth or

sponge dampened with warm water and a mild detergent or cleaner
formulated for cleaning stainless steel. DO NOT use steel wool to
clean hotplate cabinet.

Rinse by wiping hotplate cabinet with a clean soft cloth or sponge
moistened with clean warm water.

Dry cabinet and elements by wiping with a clean soft dry cloth.

221 p/n 303733 OpManual CT Hotplate

6

TROUBLESHOOTING

SYMPTOM

Hotplate won’t heat

One or more sections
won’t heat

Hotplate not hot enough

POSSIBLE CAUSE

Not plugged in, damaged plug or cord
or circuit breaker tripped

Temperature control not on

Damaged temperature control,
element or other internal component

Temperature control not set
Operating 208/240V unit at 120V

Damaged temperature control,
element or other internal component

SUGGESTED REMEDY

Check plug and cord
Check / reset circuit breaker

Turn temperature control to
desired setting

Contact Authorized W ells
Service Agency for repairs

Adjust for desired temperature
Be sure supply voltage

matches nameplate voltage
Contact Authorized W ells

Service Agency for repairs

NOTE: There are no user
serviceable components in this
appliance. In all cases of
damage or component
malfunction, contact your
Authorized Wells Service
Agency for repairs.

221 p/n 303733 OpManual CT Hotplate

7

NOTES

221 p/n 303733 OpManual CT Hotplate

8

PARTS & SERVICE

DESCRIPTION SERVICE
PART NO.

4” LEGS, Plastic, Set of 4 20314
4” LEGS, Nickel Plated Alloy, Set of 4 20563
Drip Tray, 8” for H-63, H-65 21705
Element Support, H-63, H-65 500039

IMPORTANT: Use only
factory authorized service
parts and replacement
filters.

For factory authorized
service, or to order factory
authorized replacement parts,
contact your Wells authorized
service agency, or call:

Wells Bloomfield, LLC

2 Erik Circle
P. O. Box 280
Verdi, NV 89439

Service Parts Dept.
phone: [phone]
fax: [phone]

Service Parts Department can
supply you with the name and
telephone number of the
WELLS AUTHORIZED
SERVICE AGENCY
nearest you.

RESTAURANT _____________________________ LOCATION _____________
INSTALLATION DATE _________ _______________ TECHNICIAN _______ ____
SERVICE COMPANY ________________________________________________
ADDRESS ___________________________ STATE ______ ZIP__________
TELEPHONE NUMBER (_____)_____-_________

221 p/n 303733 OpManual CT Hotplate

EQUIPMENT MODEL NO. ___________________
EQUIPMENT SERIAL NO. ___________________

VOLTAGE: (check one) 120V 208V 240V

CUSTOMER SERVICE DATA

please have this information available if calling for service

9

Genuine Parts

Protect -YOU- All - Ways

SERVICE TRAINING - QUALITY SERVICE

CUSTOMER SATISFACTION

Commercial Food Equipment Service Association

Wells Bloomfield proudly supports CFESA

Commercial Food Equipment Service Association

SERVICE TRAINING - QUALITY SERVICE

CUSTOMER SATISFACTION

WELLS BLOOMFIELD, LLC

2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439

telephone: [phone]

fax: [phone]

www.wellsbloomfield.com

PRINTED IN UNITED STATES OF AMERICA