Bloomfield G-13, G-24, G60, G-23, G-19 User Manual

WELLS BLOOMFIELD, LLC

2 ERIK CIRCLE, P. O. Box 280 Verdi, NV 89439

telephone: [phone]

fax: [phone]

www.wellsbloomfield.com

OPERATION MANUAL

ELECTRIC

COUNTERTOP

GRIDDLES

MODELS

G-13, G-19,

G-23, G-24,

101

Model G-24 with optional chrome-plated griddle surface

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS U S ING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

G-60

Includes

INSTALLATION

USE & CARE

PRINTED IN UNITED STATES OF AMERICA

p/n 303339 Rev. C ECN-13371 M101 071025 cps

LIMITED WARRANTY STATEMENT

Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are

based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:

Service Department, Wells Bloomfield, LLC

P.O. Box 280, Verdi, Nevada 89439

phone [phone] or fax [phone]

for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.

2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.

8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non­warranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this
warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.

101 p/n 303339 OpManual Countertop Electric Griddles

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.

Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.

xi

TABLE OF CONTENTS

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 4
INSTALLATION 4
OPERATION 6
CLEANING INSTRUCTIONS
Standard and GroovedGriddles 8
Chrome-Plated griddles 9
TROUBLESHOOTING SUGGESTIONS 10
PARTS & SERVICE 11
CUSTOMER SERVICE DATA 11

INTRODUCTION

Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it

gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the

appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL VOLTS WATTS

G-13

G-13EU 380-415V 10,800 15 15.0 15.0 0.0

G-19

G-19EU 380-415V 16,100 22.5 22.5 225. 0.0

G-23

G-23EU 380-415V 16,000 15.8 31.6 19.2 38.6

G-24

101 p/n 303339 OpManual Countertop Electric Griddles

G-24EU 380-415V 21,000 20.8 41.7 25.0 50.6

G-60

208/240V 6,750 / 9,000 14.0 / 18.7 28.1 / 32.5 14.0 / 18.7 32.5 / 37.5

480 9,000 9.4 16.2 9.4 18.7

208V 12,000 28.8 49.9 28.8 57.6
240V 12,000 25.0 43.3 25.0 50.0
480V 12,000 12.5 21.7 12.5 25.0

208V 16,000 48.3 51.3 35.0 76.9
240V 16,000 41.7 44.4 30.4 66.6
480V 16,000 20.9 22.2 15.5 33.3

208V 21,500 63.4 67.1 45.8 103.3
240V 21,500 55.0 58.3 39.6 89.5
480V 21,500 27.1 28.9 19.9 43.8

208V 32,000 48.3 51.3 35.0 76.9 x 2
240V 32,000 41.7 44.4 30.4 66.6 x 2
480V 32,000 20.9 22.0 15.1 33.3 x 2

L1 L2 L3 N

AMPS 3ø

1

AMPS

1ø

FEATURES & OPERATING CONTROLS

SPLASHGUARD

HEATING

INDICATOR

TEMPERATURE

CONTROL

KNOB

GREASE TROUGH

450

400

350

GREASE DRAWER

NAMEPLATE

ADJUSTABLE LEG

Fig. 1 Countertop Griddle Features & Operating Controls
G-19 Shown - G-13, G-23, G-24 and G-60 are Similar

TEMPERATURE
CONTROL

Power is applied to the heating elements according to the control knob
position and the actual temperature sensed at the thermobulb. When
the element is energized the heating indicator will glow.

Each section of the griddle is individually controllable.
Dial position is an indication of the temperature setting. The actual

temperature at the griddle surface will vary, depending upon the initial
type and temperature of the product, and other variables.

GREASE TROUGH

Extra-wide trough with radiused corners for easier cleaning. Trough
slopes toward a large waste hole that empties into the removable
grease drawer.

GREASE DRAWER

REMOVABLE SPLASH
GUARD

ADJUSTABLE LEGS

Large-capacity drawer is removable through the front for easy cleaning.

Stainless steel aplash guard simplifies griddle maintenance and helps
to keep grease from splattering onto adjacent walls and equipment

Adjustable for use in leveling the griddle. Allow for ventilation and
cleaning underneath.

101 p/n 303339 OpManual Countertop Electric Griddles

NAMEPLATE

Lists manufacturer’s information, model and serial number. Also lists
electrical specifications.

2

PRECAUTIONS AND GENERAL INFORMATION

DANGER: BURN HAZARD

Contact with cooking surface cause severe burns. Always wear protective clothing
and avoid contact with griddle surface.

WARNING: ELECTRIC SHOCK HAZARD

All servicing requiring access to non-insulated components must be performed by
qualified service personnel. DO NOT open any access panel that requires the use
of tools. Failure to heed this warning may result in severe electric shock.

This appliance is intended for use in commercial establishments
only.

This appliance is intended
No other use is
agents.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Disconnect this appliance from electrical power before performing any
maintenance or servicing.

DO NOT submerge this appliance in water. This appliance is not jet
stream approved. Do not direct water jet or steam jet at this appliance,
or at any control panel or wiring. Do not splash or pour water on, in or
over any controls, control panel or wiring.

Exposed surfaces of this appliance can be hot to the touch and may
cause burns.

The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a
qualified technician.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.

recommended or authorized by the manufacturer or its

to prepare food for human consumption.

CAUTION:

RISK OF

DO NOT connect or energize
this appliance until all
installation instructions are
read and followed. Damage
to the appliance will result if
these instructions are not
followed.

DAMAGE

CAUTION:

HOT SURFACE

Exposed surfaces can be hot
to the touch and may cause
burns.

101 p/n 303339 OpManual Countertop Electric Griddles

3