Thank You for purchasing this
WARRANTY STATEMENT xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 4
AGENCY APPROVAL INFORMATION 4
INSTALLATION 5
OPERATION 7
CLEANING INSTRUCTIONS 9
SERVICING INSTRUCTIONS 11
TROUBLESHOOTING SUGGESTIONS 16
EXPLODED VIEW 18
WIRING DIAGRAM 20
SATELLITE 21
Wells Bloomeld appliance.
Proper installation, professional
operation and consistent
maintenance of this appliance will
ensure that it gives you the very
best performance and a long,
economical service life.
This manual contains the
information needed to properly
install this appliance, and to use,
care for and maintain or repair the
appliance in a manner which will
ensure its optimum performance.
SPECIFICATIONS
MODELVOLTSWATTSAMPSPOWER
9311120/208 - 240 VAC
60 Hz 1ø
3200 - 4280W15.4 - 17.8A3-wire required
(L1, L2, Neut) + Gnd
Cord NOT Provided
CORD
1
Page 4
FEATURES AND OPERATING CONTROLS
Fig 1. SS-1 Satellite Brewing System Features & Operating Controls
2
Page 5
FEATURES AND OPERATING CONTROLS (continued)
Brewer
Adjustable Legs
Bypass Nozzle
Connector
Hot Water Faucet
Nameplate
Control Panel
Brew Switch
Ready to Brew Indicator
Stop Switch
Satellite Indicator
Tank Heat Switch
Volume Selector Switch
Brew Chamber
Brew Chamber
Wire Rack
Allows brewer to be leveled. Also allow clearance for cleaning
underneath brewer.
Dilution water ows into satellite server from here.
Connects to satellite. Allows satellite heater to be energized.
Allows brewer to sense that a satellite is in place.
Hot water dispensed here.
Lists manufacturer, model and serial number.
Also lists voltage and wattage rating of brewer.
Press to start a brew.
Glows when water in tank is up to temperature.
Press to cancel a brew in progress.
Glows when a satellite is properly installed.
Flashes at end of Quality Time.
Applies power to tank heater element. Glows when ON.
Allows selection if 1/2 gallon, 1 gallon or 1-1/2 gallon brew.
Holds coffee grounds during brew cycle.
Holds paper lter and coffee grounds in proper position in brew
chamber.
Satellite
Brew-Thru Lid
Connector
Handles
Nameplate
Serving Faucet
Sight Glass
Drip Tray (optional)
Allows entry of brewed coffee and dilution water into satellite.
Minimizes splashing in the event satellite is tipped.
Connects to brewer. Allows heater to be energized. Allows
brewer to sense that a satellite is in place.
Allow the satellite to be safely carried.
Lists manufacturer, model and serial number.
Also lists voltage and wattage rating of satellite.
Fresh coffee dispensed from satellite here.
Check the level of coffee remaining here.
Optional drip tray catches drips and spills from serving faucet.
Easily removed for cleaning.
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Page 6
GENERAL INFORMATION AND PRECAUTIONS
This appliance is intended for use in commercial
WARNING:
SHOCK HAZARD
All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel that requires the use
of tools. Failure to follow this
warning can result in severe
electrical shock.
CAUTION:
BURN HAZARD
Surfaces of the brewer and
brew chamber may be hot
to the touch and can cause
burns on contact.
establishments only.
This appliance is intended
coffee, for human consumption. No other use is recommended or
authorized by the manufacturer or its agents.
Operators of this appliance must be familiar with the appliance
use, limitations and associated restrictions. Operating instructions
must be read and understood by all persons using or installing this
appliance.
Cleanliness of this appliance is essential to good sanitation. Read
and follow all included cleaning instructions and schedules to ensure
the safety of the food product.
Surfaces of the brewer, brew chamber and satellite can be hot to the
touch, and may cause burns on contact.
Disconnect the brewer from electrical power before performing any
maintenance or servicing.
DO NOT submerge satellites in water.
DO NOT splash or pour water over, onto or into any controls,
control panel or wiring.
Any procedure which requires the use of tools must be performed
by a qualied technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics,
parts breakdown illustrations, notices and labels must remain with
the appliance if it is sold or moved to another location.
This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.
to brew hot beverage, specically
AGENCY APPROVAL INFORMATION
This dual satellite brewing system is listed under E9253
and listed under E9253.
This dual satellite brewing system meets NSF Standard 4 only when
installed and maintained per the instructions in this manual.
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Page 7
INSTALLATION INSTRUCTIONS
INSTALL LEGS
The brewer is provided with adjustable legs and rubber feet. Be
sure the legs are securely screwed into the base of the brewer, and
that the rubber feet are properly installed.
LEVEL THE UNIT
The adjustable legs allow the brewer to be leveled. Set the brewer
in its ultimate operating location and check for level with a spirit
level Adjust the brewer for level from front-to-rear, and from sideto-side. Be sure all four feet rest rmly on the counter.
PLUMBER’S INSTALLATION INSTRUCTIONS
IMPORTANT:
This equipment must be installed in accordance with the Basic
Plumbing Code of the Building Ofcials and Code Administrators
International (BOCA), and the Food Service Sanitation Manual
of the Food and Drug Administration (FDA). Also, this equipment
installation must comply with all local plumbing codes and
ordinances.
IMPORTANT:
Brewer must be installed on a water line with a full-ow pressure
between 20 psi and 90 psi.
NOTE: If water pressure varies greatly, or exceeds 90 psi at any
time, a water pressure regulator must be installed. Plumbing
installer must supply the regulator.
Brewer must be connected to a potable water supply. Bloomeld
recommends not less than 1/4” copper tubing for installations of
12’ or less, and not less than 3/8” copper tubing for installations
exceeding 12’. Brewer must be connected to a COLD water line.
NOTE: DO NOT use a saddle tap for this water line connection.
A shut-off valve must be installed between the main water supply
and the brewer. Plumbing installer must supply the shut-off valve.
A 1/4-turn ball valve is recommended.
NOTE:
To enable the installer to make
a quality installation and to
minimize installation time, these
tests and suggestions should be
completed before the actual
installation is begun.
CAUTION:
UNSTABLE
EQUIPMENT HAZARD
Rubber feet must be installed
on each leg of the brewer. Legs
must be adjusted so that all four
feet rest rmly on the counter.
Failure to properly install the
feet can result in movement of
the brewer, which can cause
personal injury and/or damage
to the brewer.
CAUTION:
SHOCK HAZARD
Brewer must be properly
grounded to a reliable earth
ground to prevent possible
shock hazard. Do not assume
a plumbing line will provide
such a ground. Electrical shock
may cause serious injury.
Bloomeld highly recommends the use of the provided water
strainer to help prevent deposits in the brewing system.
Fig. 3 Water Line Installation
Flush the water line before connecting to the brewer.
5
Fig. 2 Adjustable Legs
Page 8
INSTALLATION INSTRUCTIONS (continued)
CAUTION:
SHOCK HAZARD
Brewer must be
properly grounded to a reliable
earth ground to prevent possible
shock hazard. Do not assume a
plumbing line will provide such
a ground. Electrical shock may
cause serious injury.
IMPORTANT:
Initial set-up must be performed
by a qualied installer or
qualied service technician.
Improper set-up will damage the
brewer and void the warranty.
IMPORTANT:
Complete water line installation
before connecting brewer to
electrical power.
MAKE SURE THE FRONT
PANEL “TANK HEATER”
SWITCH IS IN THE
OFF POSITION BEFORE
CONNECTING BREWER TO
ELECTRICAL POWER.
DO NOT turn the TANK
HEATER switch on until the
water tank is lled. Heating
element must be completely
submerged in water at all
times. Damage to the brewer
caused by operating the heating
elements dry is NOT covered by
warranty.
ELECTRICIAN’S INSTALLATION INSTRUCTIONS
Refer to Electrical Specications, page 1.
Brewer requires a dedicated single-phase circuit:
Model 9311 120/240 Volt AC, 50/60 Hz 4-Wire 20 Amps.
INITIAL SET-UP INSTRUCTIONS
Plumber’s and Electrician’s installation procedures must be
completed before proceeding with the set-up.
Be sure all electrical connections are secure, and that all
plumbing connections are secure and leak-proof.
1. CHECK BREWER FOR PROPER CONFIGURATION
Make sure spray disk gasket is in place INSIDE of spray
head.
Make sure spray disk is properly installed.
Check hot water faucet for proper operation.
2. FILL WATER TANK
Be sure TANK HEATER switch is OFF, then connect brewer
to electric power.
Insert an empty brew chamber under the brew head. Place
an empty satellite in position. Turn the VOLUME SELECTOR
switch to 1 GAL.
Press START. Water will begin lling the tank. Repeat until
water ows from the brew chamber. For initial start-up, tank
requires two or more 1 GAL. cycles to ll.
3. CHECK HEATING
Press TANK HEATER switch ON. Water in tank will heat
to brewing temperature in approximately 30 minutes. When
the water temperature reaches the brew temperature set
point, the READY-TO-BREW light will glow.
Hold a suitable container under the hot water faucet, then
open the faucet . Continue drawing water until all trapped air
is expelled.
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Page 9
OPERATING INSTRUCTIONS
Fig. 4 Control Panel
BREWING COFFEE
Prepare the Brew Basket:
Make sure the wire rack is properly installed in the brew
chamber.
Insert one (1) Bloomeld paper lter into the brew chamber.
Make sure the lter is properly supported by the wire rack.
Add a measured amount of grounds to the brew basket.
Recommendations (may vary, depending on type of coffee
and personal taste preferences):
To brew 1/2 gallon, use 2.25 oz (64 gm) of coffee
To brew 1 gallon, use 4.50 oz (128 gm) of coffee
To brew 1-1/2 gallon, use 8.40 oz (240 gm) of coffee
Gently shake the basket to level the grounds.
Slide the brew chamber under the brew head.
Insert the Satellite:
Brewer will not brew unless a satellite is properly
installed. Slide satellite under the brew chamber until it is
fully seated. The SATELLITE indicator will glow when the
satellite is properly positioned.
Select Brew Volume:
Turn VOLUME SELECT switch to 1/2 GAL, 1 GAL or
1-1/2 GAL.
Start the Brew:
Press the START switch.
NOTE: The brew can be cancelled at any time by pressing
the STOP switch.
At the end of the brew, be sure all water has stopped dripping
before removing the brew chamber.
When the READY-TO-BREW light comes on, the brewer is
ready to run another brew cycle.
Empty the Brew Basket:
Discard the grounds and the paper lter. Rinse the brew
chamber under clear water.
Fig. 5 Brew Basket
NOTE: Brewer will not brew
unless a satellite is properly
installed.
NOTE: The brew can be
cancelled at any time by
pressing the STOP switch.
NOTE: DO NOT turn the
VOLUME SELECT switch
during a brew. This will disrupt
the brew cycle.
CAUTION:
BURN HAZARD
Basket and contents are hot to
the touch and may cause burns
on contact.
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Page 10
OPERATING INSTRUCTIONS (continued)
Fig. 6 Water Flow Diagram
The time the BREW
SOLENOID is open is
controlled by the TIMER
in response to the
position of the VOLUME
SELECTOR switch.
The BREW SOLENOID
has two sections:
.19 GPM (1/2 and 1 gal)
.33 GPM (1-1/2 gal)
NOTE: Use of the faucet
will not affect the volume
of water delivered for a
brew. However, overuse
of the faucet during a
brew may lower the
temperature of the brew
water.
BREW & BYPASS
The SS-1 is a modied displacement brewer.
For 1/2 and 1 gallon brews, there is no bypass. Water admitted into
the hot water tank by the BREW SOLENOID will displace a like amount
of heated water through the brew head, brew chamber and into the
satellite.
In 1-1/2 gallon mode, a portion if the heated water is diverted to the
satellite through the BYPASS SOLENOID and BYPASS NOZZLE.
The solenoid has two separately controlled sections to provide more
precise control of delivered water volumes in bypass and non-bypass
modes.
HOT WATER FAUCET
Water for the hot water faucet is heated in a coil inside of the water
tank. The faucet volume may be controlled by adjusting the FAUCET
NEEDLE VALVE. Hot water is delivered at inlet line pressure and is
approximately the same temperature as the brew water.
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Page 11
CLEANING INSTRUCTIONS
CLEANING INSTRUCTIONS
PROCEDURE: Clean Coffee Brewer
PRECAUTIONS: Press POWER key to OFF.
Allow brewer to cool.
FREQUENCY: Daily
TOOLS: Mild Detergent, Clean Soft Cloth or Sponge
Bristle Brush
1. Press POWER key to OFF.
Allow brewer to cool.
2. Remove satellites.
3. Remove and empty brew baskets.
4. Remove spray disks and gaskets from spray heads
5. Wipe inside of spray head and area around spray head with a
soft clean cloth or sponge moistened with clean water.
6. Wash spray disks in a sink using warm water and a mild detergent. A bristle brush may be used to clear clogged spray
holes. Rinse spray disks with clean water and allow to air
dry.
7. Wash brew baskets in a sink using warm water and a mild
detergent. A bristle brush may be used to clean around the
wire racks and bypass channels. Rinse with clean water and
allow to air dry. Be sure wire racks are properly installed.
8. Remove and drain the drip tray. Rinse in a sink under warm
running water. Allow to air dry, then reinstall on brewer.
9. Wipe exterior of brewer and satellites with a soft clean cloth
or sponge moistened with clean water.
10. Reinstall gaskets INSIDE brew heads, then reinstall spray
disks.
11. Reinstall brew chambers.
12. Reinstall satellites.
Procedure is complete
CAUTION:
BURN HAZARD
Brewing and serving
temperatures of coffee are ex-
tremely hot.
Hot coffee will cause
serious skin burns.
IMPORTANT:
DO NOT use steel wool, sharp
objects, or caustic, abrasive or
chlorinated cleansers to clean
the brewer, brew baskets or
satellites.
DO NOT immerse or submerge
satellites in water.
9
Page 12
CLEANING INSTRUCTIONS (continued)
CAUTION:
BURN HAZARD
Brewing and serving
temperatures of coffee are ex-
tremely hot.
Hot coffee will cause
serious skin burns.
WARNING:
SHOCK HAZARD
DO NOT immerse or submerge
satellites. Fluid may saturate
the insulation and short-circuit
the receptacle connectors.
Electric shock may cause injury
and property damage.
IMPORTANT:
DO NOT use steel wool, sharp
objects, or caustic, abrasive or
chlorinated cleansers to clean
the satellites.
PROCEDURE: Clean Satellite
PRECAUTIONS: Drain Satellite before Cleaning
FREQUENCY: Twice Weekly
TOOLS: Sight Glass Brush, Sanitizer
Soft Clean Cloth, Bucket
1. Remove and drain satellites.
2. Place 1 packet of Sanitizer into 2-1/2 gallons of warm tap
water. Pour approximately 1 gallon of sanitizer solution into
each satellite. Allow to stand for 2 minutes.
3. Remove the shield cap (large vent) on top of the sight glass.
NOTE: It is not necessary to remove the sight glass unless it
is broken and replacement is required.
4. Run the sight glass brush up and down through the sight
glass at least 10 times.
5. Reinstall and tighten the shield cap.
6. Drain sanitizer solution from satellite into the bucket.
7. Disassemble faucet. Brush clean with sanitizer solution.
Reassemble faucet.
8. Install satellite on brewer.
9. Rinse satellites: With an empty brew chamber in place,
press the BREW key and run 1 full cycle into each satellite.
10. Drain water from satellites.
Procedure is complete
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Page 13
SERVICING INSTRUCTIONS
TEMPERATURE ADJUSTMENT
Energize brewer and allow unit to heat. When the READY TO
BREW light rst glows, read the temperature.
Thermostat may be adjusted by removing the right button plug.
Carefully check the water temperature at the outlet of the brew
chamber. The temperature at this location is approximately 5º F
less than the actual brew temperature.
Adjust thermostat by turning shaft; clockwise increases
temperature. 1/8 turn = approximately 10ºF, or 5.6ºC.
Refer to Table 1 below for proper brewing temperature based on
altitude.
Upon completion, remove thermometer and reinstall the vent line
and top wrap.
CAUTION:
SHOCK HAZARD
Live electrical circuits are
exposed during this procedure.
Use care to avoid uninsulated
electrical connectors.
NOTE: Optimum brewing
temperature is 195ºF to 205ºF
(90ºC to 96ºC).
Thermostat should be adjusted
to a maximum temperature of
200ºF (95ºC).
IMPORTANT:
A mechanical thermostat will
maintain temperature within
±5ºF.
To prevent boiling water in
the brewer, controller should
be adjusted to a maximum
temperature equal to the local
boiling temperature minus 5ºF,
or 205ºF (97ºC), whichever is
less.
NOTE: 1/8 turn = approximately
10ºF (5.6ºC).
Table 1 Boiling Temperature by Altitude
Fig. 10 Adjust Thermostat
11
Page 14
SERVICING INSTRUCTIONS (continued)
CAUTION:
SHOCK HAZARD
Disconnect brewer from electric
power before opening the
access panel.
Adjustments to be performed by
qualied technician only.
NOTE:
Brewer is pre-adjusted to deliver
1/2, 1 and 1-1/2 gallons of
coffee at a water pressure of
50 p.s.i. Use this procedure to
adjust the delivered volume to
suit local conditions.
BREW TIMER ADJUSTMENT
PRECAUTIONS: Disconnect brewer from electric power.
Allow brewer to cool.
FREQUENCY: As required to adjust delivered volume
TOOLS: Phillips head screwdriver
Small athead screwdriver
Satellite or other container to calibrate volume
1. Press HEATER ON/OFF switch to OFF. Disconnect brewer
from electrical power.
2. Remove TOP PANEL. Operating controls are accessible
through the top panel only.
3. Adjust the BREW TIMER setting.
NOTE: Each volume has its own setting:L = 1-1/2 gallon (adjusts from 218 to 398 seconds)
M = 1 gallon (adjusts from 252 to 372 seconds)
S = 1/2 gallon (adjusts from 92 to 212 seconds)
Turn CLOCKWISE to increase time; Turn COUNTER-CLOCKWISE to decrease time.
Adjust only in small increments to avoid large volume
variations. Recommend adjustments be made in 1/32 turn
increments, and no more than 1/16 turn at a time.
4. Replace TOP PANEL. Turn TANK HEATER switch ON.
Reconnect brewer to electrical power.
5. Allow the brewer to come up to brewing temperature, then
perform a test brew. Check delivered volume. Readjust as
necessary.
When desired volume is achieved, procedure is complete.
12
Page 15
SERVICING INSTRUCTIONS (continued)
QUALITY TIMER ADJUSTMENT
PRECAUTIONS: Disconnect brewer from electric power.
Allow brewer to cool.
FREQUENCY: As required to adjust delivered volume
TOOLS: Phillips head screwdriver
Satellite or other container to calibrate volume
1. Press HEATER ON/OFF switch to OFF. Disconnect brewer
from electrical power.
2. Remove TOP PANEL. Operating controls are accessible
through the top panel only.
3. Adjust the QUALITY TIMER setting.
Turn CLOCKWISE to increase time; Turn COUNTER-CLOCKWISE to decrease time.
Adjustment range is from 30 to 120 minutes.
4. Replace TOP PANEL. Turn TANK HEATER switch ON.
Reconnect brewer to electrical power.
Procedure is complete
CAUTION:
SHOCK HAZARD
Disconnect brewer
from electric power before open-
ing the access panel.
The QUALITY TIMER ashes
the SATELLITE light at the end
of the set interval to signal that
the coffee has lost freshness.
Discard the coffee in the
satellite and either brew a fresh
batch or clean the satellite for
future use.
Quality time interval begins
when the brew switch is
pressed.
When the light is ashing,
coffee will continue to be
maintained at temperature until
the satellite is removed from the
brewer.
Removing the satellite for
5 seconds will reset the timer.
13
Page 16
SERVICING INSTRUCTIONS (continued)
CAUTION:
CHEMICAL BURN
HAZARD
Deliming chemicals are caustic.
Wear appropriate protective
gloves and goggles during this
procedure.
Never siphon deliming
chemicals or solutions by
mouth.
This operation should only be
performed by qualied and
experienced service personnel.
IMPORTANT: DO NOT spill,
splash or pour water or deliming
solution into or over any internal
component other than the inside
of the water tank.
IMPORTANT: DO NOT allow
any internal components to
come into contact with the
deliming solution. Take care to
keep all internal components
dry.
NOTE: Repeat steps 4 and 7
as required to remove all buildup.
PROCEDURE: Delime the Water Tank
PRECAUTIONS: Disconnect brewer from electric power.
Allow brewer to cool.
FREQUENCY: As required (Brewer slow to heat)
TOOLS: Deliming Solution
Protective Gloves, Goggles & Apron
Mild Detergent, Clean Soft Cloth or Sponge
Bristle Brush, Bottle Brush
Large Sink (or other appropriate work area)
1. Disconnect brewer from the electrical supply.
2. Remove the brewer top panel, then remove the tank lid
assembly. Do not disconnect the tank assembly at this
time.
3. Siphon all water from the hot water tank.
4. Mix 10 gallons of deliming solution according to the
manufacturer’s directions. Carefully pour the deliming
solution into the water tank. Lower the lid assembly back
onto the tank. Allow to sit for 30 minutes, or as directed by
the chemical manufacturer.
5. At end of soaking period, reconnect brewer to electrical
power. Install the brew chamber without lter paper or
grounds. Place an empty satellite under the brew
chamber. Force a 1-1/2 gallon brew:
a. Press the 1-1/2 gallon key
b. Press the brew key, then press and hold the brew key
until a brew is initiated.
Empty the satellite and repeat for the other side.
6. Disconnect brewer from electrical power and allow to cool.
7. Remove lid assembly from tank.
a. Using a stiff bristle brush, scrub internal components to
remove lime and calcium build-up.
b. Thoroughly rinse internal components of lid assembly
with clear water.
c. Store lid assembly in a safe location.
8. Using a stiff bristle brush, scrub exposed portions of the
heating element and the inside surfaces of the tank to
remove lime and calcium build-up.
9. Siphon all solution from the tank.
14
Page 17
SERVICING INSTRUCTIONS (continued)
10. Reinstall tank lid assembly into hot water tank. Make sure
the lid gasket is properly in place, then reinstall the holddown clamps.
11. Remove spray disks and gaskets. Rinse both brew heads
with clean water. Using a stiff brush, scrub spray disk to
remove any lime or calcium build-up. Reinstall gaskets
and spray disks.
13. Reconnect brewer to electrical supply .
14. Install the brew chamber without lter paper or grounds.
15. Place an empty satellite under the brew chamber. Run at
least ve 1-1/2 gallon brew cycles and discard all water
generated at the end of each cycle.
Repeat for the other side.
16. Rinse satellite with clean water. Reinstall one empty
satellite under each brew chamber.
Brewer is ready to use.
NOTE: Normally, silicone
hoses do not need to be
delimed. Should deliming hoses
become necessary, Bloomeld
recommends replacing the
hoses.
15
Page 18
TROUBLESHOOTING SUGGESTIONS
SYMPTOMPOSSIBLE CAUSESUGGESTED REMEDY
Will not heat or brew
(no lights)
Brewer not plugged in or circuit
breaker tripped
Fuse blown
Satellite is not in proper position
Brew switch damagedCheck. Replace if needed
Reconnect brewer to electric power
Reset circuit breaker
Check satellite for water saturation
Replace fuse
Reinstall satellite. Satellite light should
be on
Will not brew
Brewer fails to heat
Brewer fails to stop
brewing after STOP
switch pressed
Coffee overows
from brew chamber
Timer damagedCheck. Replace if needed
Volume selector switch damagedCheck. Replace if needed
Satellite connector snap-action switch
damaged
Tank heat switch offTurn tank heat switch on
Hi-limit trippedAllow to cool, reset hi-limit
Thermostat out of adjustment or
damaged
Satellite receptacle or brewer
connector damaged
Switch not pressed long enough or
rmly enough
Stop Brew switch damagedCheck. Replace if needed
Brew solenoid damaged or dirtyCheck. Clean or replace as needed
Too much coffee or too ne a grind
More than 1 lter paper or wrong type
of lter paper used
Timer out of adjustment or damaged
Check. Replace if needed
Check. Adjust or replace as needed
Check connectors. Be sure all pins are
in place and tight. Replace if needed
Switch must be pressed rmly for at
least 1 second
Use proper amount and grind of coffee
grounds per brew
Use 1 genuine Bloomeld lter paper per
brew
Check time. Adjust or replace as
needed
Insufcient brew
volume
(all volumes)
Satellite overows
(1-1/2 gal brew only)
Brew solenoid damagedCheck. Replace if needed
Wire rack missing from brew chamberCheck. Replace if needed
Other appliances on water line may be
Low inlet water pressure
Inlet strainer pluggedClean strainer
Timers out of adjustmentAdjust time for each brew volume
Timer damagedCheck. Replace if needed
Bypass solenoid damagedCheck. Replace if needed
16
robbing pressure. Brewer should be on
dedicated water line
Page 19
TROUBLESHOOTING SUGGESTIONS (continued)
SYMPTOMPOSSIBLE CAUSESUGGESTED REMEDY
Timer out of adjustmentAdjust time for each brew volume
Insufcient brew volume
(any one volume only)
Insufcient brew volume
(1-1/2 gallon brew only)
Timer damagedCheck. Replace if needed
Volume select switch damagedCheck. Replace if needed
Timer out of adjustmentAdjust time for each brew volume
Bypass solenoid damagedCheck. Replace if needed
Volume select switch damagedCheck. Replace if needed
Satellite not in proper positionReinstall satellite.
Satellite light neither lit
nor ashing with satellite
in place
Satellite light on with no
satellite in place
Satellite light ashes
constantly
Ready light does not
glow
Constant drip from brew
head
Poor spray pattern from
spray disk
No water from faucet
Satellite receptacle or brewer
connector damaged
Connector snap-action switch
damaged
Connector snap-action switch
damaged
Quality hold time exceeded
Satellite was in place when power
was turned on
Quality timer damagedCheck. Replace if needed
Light damagedCheck. Replace if needed
Brew solenoid dirty or damagedCheck. Clean or replace as needed
Faucet coil leaking.
Thermostat set too highSet per chart on page 11.
Spray disk holes pluggedCheck. Clean as needed
Gasket missing or improperly
installed
Low inlet water pressure
Check connectors. Be sure all pins
are in place and tight. Replace if
needed
Check. Replace if needed
Check. Replace if needed
Discard coffee, brew fresh
Remove satellite for 5 seconds to reset
Remove satellite. Turn brewer off for 5
seconds, turn on then reinstall satellite
Check by turning faucet valve off. If
leak stops, replace coil
Reinstall gasket inside brew head
Other appliances on water line may be
robbing pressure. Brewer should be
on dedicated water line
Faucet drips
Poor coffee quality
Faucet valve offValve must be on for ow from faucet
Debris in faucetDisassemble and clean faucet
Water pressure too high
Keep brewer and satellites clean. Install a taste and odor lter in water
supply, and replace cartridges regularly.
Use a quality coffee with a consistent roast. Use proper grind and amount of
coffee per brew.