Blomberg SSM1351I User Manual

Refrigerator

User Manual

SSM1351I

Please read this manual first!

Dear Customer,

We hope that your product, which has been produced in a 1st-class
manufacturing facility and checked under the most meticulous quality control
procedures, will provide you with years of good service.

For this, we recommend you to carefully read the entire manual of your product
before using it and keep it at hand for future reference.

This manual

• Will help you use your appliance quickly and safely.

• Read the manual before installing and operating your product.

• Follow the instructions, especially those for safety.

• Keep the manual in an easily accessible place as you may need it later.

• Besides, read also the other documents provided with your product.

Please note that this manual may be valid for other models as well.

Symbols and their descriptions

This instruction manual contains the following symbols:

C Important information or useful usage tips.
A Warning against dangerous conditions for life and property.
B Warning against electric voltage.

EN

2

1 Your refrigerator 4

2 Warning 5

Electrical Requirements .....................7

Warning! This Appliance Must Be

Earthed .............................................7

Energy Saving Tips ............................8

Compliance with WEEE Directive and

Disposing of the Waste Product: .......9

Compliance with RoHS Directive: ......9

Package information ..........................9

3 Installation 10

Installation Instructions ....................10

Changing the illumination lamp .......12

4 Before operating 18

Starting ............................................18

5 Using your refrigerator 19

Led Indicators And Control Panel ....19

Temperature Setting ........................20

Defrost ............................................20

6 Maintenance and cleaning 21

7 Troubleshooting 22

8 Guarantee Details 25

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3

1 Your refrigerator

Congratulations on your choice of a BLOMBERG quality Appliance which has

been designed to give you service for many years.

1

8*

9

10

2

11*

5

3
4

6

7

1. Interior light

2. Movable shelves

3. Defrost water collection channel - Drain

tube

4. Crisper cover

5. Chiller compartment

7. Adjustable front feet

8. Dairy compartment

9. Egg compartment

10. Adjustable door shelves

11. Shelf Divider

12. Bottle shelf

12

6. Crisper

*May not be available in all models

C Figures that take place in this instruction manual are schematic and may not

correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.

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4

2 Warning

• DO NOT connect

your appliance to the
electricity supply until
all packing and transit
protectors have been
removed.

• Leave to stand for at

least 4 hours before
switching on to allow
compressor oil to settle if
transported horizontally.

• If you are discarding an

old refrigerator with a
lock or latch fitted to the
door, disable the lock/
latch, ensure that it is
left in a safe condition to
prevent the entrapment
of young children.

• This appliance must only

be used for its intended
purpose i.e the storing of
edible foodstuff.

• Do not dispose of the

appliance on a fire.
At BLOMBERG, the
care and protection of
our environment is an
ongoing commitment.
This appliance which
is among the latest
range introduced is

particularly environment
friendly. Your appliance
contains non CFC /
HFC natural substances
in the cooling system
(Called R600a) and in
the insulation (Called
cyclopentane) which are
potentially flammable
if exposed to fire.
Therefore, take care
not to damage, the
cooling circuit / pipes
of the appliance in
transportation and in
use. In case of damage
do not expose the
appliance to fire or
potential ignition source
and immediately ventilate
the room where the
appliance is situated.

• We suggest you contact
your local authority for
disposal information and
facilities available.

• To obtain the best
possible performance
and trouble free
operation from your
appliance it is very
important to carefully
read these instructions.

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5

• On delivery, check to
make sure that the
product is not damaged
and that all the parts
and accessories are in
perfect condition.

• Ensure that the
plug remains readily
accessible. Do not use
multiple adapter or
extension cable.

• Failure to observe these
ins

• sure or in the built­in structure, clear of
obstruction.

• Do not use mechanical
devices or other means
to accelerate the
defrosting process,
other than those
recommended by the
manufacturer.

• We suggest you keep
these instructions in
a safe place for easy
reference.

• This appliance can
be used by children
aged from 8 years and
above and persons
with reduced physical,
sensory or mental
capabilities or lack
of experience and
knowledge if they have
been given supervision
or instruction concerning
use of the appliance
in a safe way and
understand the hazards
involved.

• Children should be
supervised to ensure
that they do not play with
the appliance.

• Do not damage the
refrigerant circuit.

• Do not use electrical
appliances inside
the food storage
compartments of the
appliance, unless
they are of the type
recommended by the
manufacturer.

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6

Electrical Require­ments

Warning! This Appli­ance Must Be Earthed

Before you insert the
plug into the wall socket
make sure that the volt­age and the frequency
shown on the rating plate
inside the appliance cor­responds to your electric­ity supply.

Rating label is on the left
hand side of inner liner.

We recommend that this
appliance be connected
to the mains supply via a

suitable switched and
fused socket. The appli­ance must be positioned
so that the plug is acces­sible.

Should the mains lead
of the appliance become
damaged or should it
need

replacing at any time, it
must be replaced by a
special purpose made
mains lead which can
only be obtained from a
BLOMBERG Authorised
Service Agent.

If the fitted moulded plug
is not suitable for your
socket, then the plug
should be cut off and
an appropriate plug fit­ted. Destroy the old plug
which is cut off as a plug
with bared cord could
cause a shock hazard
if inserted into a socket
elsewhere in the house.

The moulded plug on
this appliance incorpo­rates a 13 A fuse. Should
the fuse need to be re­placed an ASTABEAB
approved BS 1362 fuse
of the same rating must
be used. Do not forget to
refit the fuse cover. In the
event of losing the fuse
cover the plug must not
be used until a replace­ment fuse cover has
been fitted. Colour of the
replacement fuse cover
must be the same colour
as that visible on the pin
face of the plug. Fuse
covers are available from
any good electrical store.

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Important! Fitting A
Different Plug

As the colours of the
wires in the mains lead
of this appliance may not
correspond with the co­loured markings identify­ing the terminals in your
plug proceed as follows:
(See diagram).

1. Connect the

green-yellow or green
(Earth) wire to the
terminal in the plug
marked ‘E’ or with the
symbol or coloured
green and yellow or
green.

2. Connect the

blue (Neutral) wire to
the terminal in the plug
marked ‘N’ or coloured
black.

3. Connect the

brown (Live) wire to
the terminal in the plug
marked ‘L’ or coloured
red.

4. With alternative

plugs a 13 A fuse must
be fitted either in the
plug or adaptor or in
the main fuse box. If in
doubt contact a qualified
electrician.

OR

6mm.

L

32mm.

BROWN

OR

RED

22mm.

6mm.

CORD GRIP

6mm.

FUSE

12mm.

GREEN &
YELLOW

GREEN

N

BLUE

OR

BLACK

Energy Saving Tips

1. Ensure your

appliance is installed in a
well ventilated area.

2. Ensure the time

between buying chilled/
frozen food and placing
them in your appliance
is kept at minimum,
particularly in summer.
We recommend you use
a cool bag or a special
carrier bag to carry
perishable food.

3. Do not leave the

door (s) of your appliance
open longer than
necessary and ensure
they are closed properly
after each opening.

4. Defrost frozen food in

the fridge, so that frozen
food acts as an ice pack
to assist cooling in fridge.

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FITTED WITH

CARTRIDGE FUSE

FIT BS 1362 REPLACEMENT

BS 1362 13A FUSE ALWAYS

Compliance with
WEEE Directive and
Disposing of the Waste
Product:

Thisproduct
complies with EU
WEEE Directive
(2012/19/EU).

This product
bears a classification
symbol for waste
electrical and electronic
equipment (WEEE).This
product has been
manufactured with high
quality parts and
materials which can be
reused and are suitable
for recycling. Do not
dispose of the waste
product with normal
domestic and other
wastes at the end of its
service life. Take it to the
collection center for the
recycling of electrical and
electronic equipment.
Please consult your local
authorities to learn about
these collection centers.

Compliance with RoHS
Directive:

The product you have
purchased complies
with EU RoHS Directive
(2011/65/EU). It does
not contain harmful and
prohibited materials
specified in the Directive.

Package information

Packaging materials
of the product are
manufactured from
recyclable materials in
accordance with our
National Environment
Regulations. Do not
dispose of the packaging
materials together with
the domestic or other
wastes. Take them to
the packaging material
collection points
designated by the local
authorities.

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3 Installation

Installation Instructions

1. The space in the room where

the appliance is installed must not be
smaller than 10 cubic metres.

2. If possible avoid placing the

appliance near cookers, radiators or
in direct sunlight as this will cause the
compressor to run for long periods.
If installed next to a source of heat
or refrigerator, maintain the following
minimum side clearances:

From Cookers 2” (50 mm)
From Radiators 12” (300 mm)
From Refrigerators or Freezers 1”(25

mm)

3. Make sure that sufficient room

is provided around the appliance to
ensure free air circulation.

4. The appliance should be

located on a smooth surface.
The two front feet can be adjusted as
required.

To ensure that,your appliance is stan­ ding upright adjust the two front feet by

turning clockwise or anti-clockwise, un­ til the product is in firm contact with the
floor. Correct adjustment of feet avoids

excessive vibration and noise.

5. Refer to “Cleaning and Care”

section to prepare your appliance for
use.

6. A special receptacle is supplied

to store the mains plug during transit.
The receptacle is fixed at the back of
the cabinet, on the right hand side of
the compressor. (See diagram) Gently
remove the plug from the receptacle.
Never pull the mains cord, you may
damage the appliance. In the case
of transportation, ensure you locate
the plug in the receptacle provided to
avoid transit damage. transit provided
to avoid transit damage.

10

EN

The following guidelines and
recommendations are suggested to
obtain the best results and storage
hygiene.

1. The larder fridge is suitable for

the short term storage of fresh food
and drinks.

2. Cooked dishes must be stored

in airtight covered containers.

3. Fresh wrapped produce can

be placed on the shelf. Fresh fruit and
vegetables should be cleaned and
stored in the salad crisper bin.

4. Bottles can be placed upright in

the door rack.

5. To store raw meat and fish place

either on the lowest shelf or in the
chiller compartment (recommended).
Do not allow to come into contact with
cooked food to avoid contamination.
For safety, only store raw meat for two
to three days. Fish should be stored in
the chiller compartment

6. Keep the food packed, wrapped

or covered. Allow hot food and
beverages to cool before placing them
in the fridge. Do not store poisonous
or dangerous substances in the
refrigerator. High proof alcohol must
be stored upright in sealed containers.
Left over canned food should not be
stored in the can.

7. Some fruit and vegetables

suffer damage if kept at temperatures
near 0 degrees centigrade. Therefore
wrap pineapples, melon, cucumbers,
tomatoes and similar produce in
polythene bags.

8. Do not leave frozen food at

room temperature to thaw; the best
way to defrost food is to put it in the
fridge to thaw slowly. Make sure you
avoid defrosting food or food juices
drip onto other food.

11

9. For hygiene reasons, always

wrap food using a suitable packaging
material before storing in your
appliance to avoid contact with the
appliance surface.

10. Chiller Drawer humidity

controlsThis has been designed to
keep your vegetables fresh, without
losing moisture. For this purpose,
cold air circulates around the crisper.
The amount of cold air passing out of
the crisper can be regulated with the
controls found on the front of its cover.
You may set the humidity-control slider
to the position appropriate to adjust
the degree of moisture and coldness
of the foodstuffs inside. If you want
these to cool further, set the control
to “Open”, if you want them to cool
less but retain their moisture for a long
period, set it to “Closed”. Positions in
between allows you to regulate cooling
and moisture-retention as you desire.
(See the below diagram)

11. Door open alarm will bleep after

the door has been left open for over 1
(One) minute

EN

Changing the illumination
lamp

To change the Bulb/LED used for
illumination of your refrigerator, call your
AuthorisedService.

The lamp(s) used in this appliance
is not suitable for household room
illumination. The intended purpose of
this lamp is to assist the user to place
foodstuffs in the refrigerator/freezer in
a safe and comfortable way.The lamps
used in this appliance have to withstand
extreme physical conditions such as
temperatures below -20 °C.

(only chest and upright freezer)

12

EN

EN13EN14EN

* Not applicable
for all models

* * * *

* Not applicable
for all models

*

15

EN16EN17EN

4 Before operating

Starting

Final Check

Before you start using the refrigerator

check that:

1. The front feet have been

adjusted so the appliance is level.

2. The interior is dry and air can

circulate freely around the outside of
the product.

3. Clean the interior as

recommended under “CLEANING
AND CARE.”

4. Insert the plug into the wall

socket and switch on the electricity
supply.When the door is open the
interior light will come on.

5. You will hear a noise as the

compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
whether the compressor is running or
not which is quite normal.

6. We recommend that you set

the thermostat thermostat to 3 (three)
and monitor the temperature to ensure
the appliance maintains desired
storage temperatures (See section
Temperature Control and Adjustment).

7. Do not load the appliance

immediately it is switched on. Wait until
the correct storage temperature has
been reached.

8. We recommend that you check

the temperature with an accurate
thermometer

18

5 Using your refrigerator

Led Indicators And Control
Panel

LED indicators in the front section of
your refrigerator are intended to help
you in monitoring the operation of your
appliance.

Keep your food in the refrigerator in a
safe manner by monitoring and using
these LEDs and controls as explained
below:

Quick Cool Button (1):

Used to cool the food quickly.
Compressor may not operate
immediately but after some time when
the button is pressed and this is quite
normal.

Thermostat Setting Button (2):

Used to set your refrigerator between
minimum and maximum values.

Temperature Indicator (3):

Displays the inner temperature of your
refrigerator.

Amber LED (4):

Lights up when the Quick Cool
button on the LED panel is pressed.
In this case, your refrigerator operates
continuously.

Press the button again when the food
you would like to quick cool comes to
the desired temperature and the orange
LED will turn off.

Green LED (5):

Lights up continuously after plugging
in your refrigerator.

Red LED (6):

It warns you by lighting up continuously
when your refrigerator starts to operate,
if not enough cooling effect is obtained,
when the door of your refrigerator
remains open for a long time and when
excessive food is loaded.

If the red LED lights up continuously
when the conditions stated in the
adjacent column do not exist, then call
our Authorised Service.

19

EN

Temperature Setting

The interior temperature of your
refrigerator changes for the following
reasons;

• Seasonal temperatures,

• Frequent opening of the door and

leaving the door open for long
periods,

• Food put into the refrigerator

without cooling down to the room
temperature,

• The location of the refrigerator in

the room (e.g. exposing to sunlight).
You may adjust the varying interior
temperature due to such reasons by
using the thermostat. If the ambient
temperature is higher than 30°C, turn
the thermostat button to maximum
position.

Defrost

It is normal that ice crystals build up
on the surface of the rear wall of your
refrigerator while it is operating. There
is no need to scrape of wipe them off.
Your refrigerator defrosts automatically.

Water resulting from the defrosting
passes from the water collection groove
and flows into the evaporator through
the drain pipe and evaporates there by
itself.

20

EN

6 Maintenance and cleaning

Cleaning your fridge at regular
intervals will extend the service life of
the product.

B WARNING:

• Unplug the product before cleaning it.

• Never use gasoline, benzene or

similar substances for cleaning
purposes.

• Never use any sharp and abrasive

tools, soap, household cleaners,
detergent and wax polish for
cleaning.

• For non-No Frost products,

water drops and frosting up to a
fingerbreadth occur on the rear wall
of the Fridge compartment. Do not
clean it; never apply oil or similar
agents on it.

• Only use slightly damp microfiber

cloths to clean the outer surface of
the product. Sponges and other
types of cleaning cloths may scratch
the surface

• Dissolve one teaspoon of bi-

carbonate in half litre of water. Soak
a cloth with the solution and wrung
it thoroughly. Wipe the interior of the
refrigerator with this cloth and the dry
thoroughly.

• Make sure that no water enters the

lamp housing and other electrical
items.

• If you will not use the refrigerator for a

long period of time, unplug it, remove
all food inside, clean it and leave the
door ajar.

• Check regularly that the door gaskets

are clean. If not, clean them.

• To remove door and body shelves,

remove all of its contents.

• Remove the door shelves by pulling
them up. After cleaning, slide them
from top to bottom to install.

• Never use cleaning agents or water
that contain chlorine to clean the
outer surfaces and chromium coated
parts of the product. Chlorine causes
corrosion on such metal surfaces.

6.1 Avoiding bad odours

• Materials that may cause odour
are not used in the production of
our refrigerators. However, due
to inappropriate food preserving
conditions and not cleaning the inner
surface of the refrigerator as required
can bring forth the problem of odour.
Pay attention to following to avoid this
problem:

• Keeping the refrigerator clean is
important. Food residuals, stains, etc.
can cause odour. Therefore, clean
the refrigerator with bi-carbonate
dissolved in water every few months.
Never use detergents or soap.

• Keep the food in closed containers.
Microorganisms spreading out from
uncovered containers can cause
unpleasant odours.

• Never keep the food that have
passed best before dates and spoiled
in the refrigerator.

6.2 Protecting the plastic surfaces

Do not put liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the plastic
surfaces of the refrigerator. If oil is spilled
or smeared onto the plastic surfaces,
clean and rinse the relevant part of the
surface at once with warm water.

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21

7 Troubleshooting

Check this list before contacting the service.
Doing so will save you time and money. This list
includes frequent complaints that are not related
to faulty workmanship or materials. Certain
features mentioned herein may not apply to your
product.

The refrigerator is not working.

• The power plug is not fully settled. >>>
Plug it in to settle completely into the socket.

• The fuse connected to the socket powering
the product or the main fuse is blown. >>>
Check the fuses.

Condensation on the side wall of
the cooler compartment (MULTI
ZONE, COOL, CONTROL and
FLEXI ZONE).

• The door is opened too frequently >>>
Take care not to open the product’s door too
frequently.

• The environment is too humid. >>> Do not
install the product in humid environments.

• Foods containing liquids are kept in unsealed
holders. >>> Keep the foods containing
liquids in sealed holders.

• The product’s door is left open. >>> Do
not keep the product’s door open for long
periods.

• The thermostat is set to too low temperature.
>>> Set the thermostat to appropriate
temperature.

Compressor is not working.

• In case of sudden power failure or pulling
the power plug off and putting back on,
the gas pressure in the product’s cooling
system is not balanced, which triggers the
compressor thermic safeguard. The product
will restart after approximately 6 minutes. If
the product does not restart after this period,
contact the service.

• Defrosting is active. >>> This is normal for
a fully-automatic defrosting product. The
defrosting is carried out periodically.

• The product is not plugged in. >>> Make
sure the power cord is plugged in.

• The temperature setting is incorrect. >>>
Select the appropriate temperature setting.

• The power is out. >>> The product will
continue to operate normally once the power
is restored.

The refrigerator’s operating noise
is increasing while in use.

• The product’s operating performance may
vary depending on the ambient temperature
variations. This is normal and not a
malfunction.

The refrigerator runs too often or
for too long.

• The new product may be larger than the
previous one. Larger products will run for
longer periods.

• The room temperature may be high. >>>
The product will normally run for long
periods in higher room temperature.

• The product may have been recently
plugged in or a new food item is placed
inside. >>> The product will take longer to
reach the set temperature when recently
plugged in or a new food item is placed
inside. This is normal.

• Large quantities of hot food may have been
recently placed into the product. >>> Do
not place hot food into the product.

• The doors were opened frequently or kept
open for long periods. >>> The warm air
moving inside will cause the product to run
longer. Do not open the doors too frequently.

• The freezer or cooler door may be ajar. >>>
Check that the doors are fully closed.

• The product may be set to temperature too
low. >>> Set the temperature to a higher
degree and wait for the product to reach the
adjusted temperature.

• The cooler or freezer door washer may
be dirty, worn out, broken or not properly
settled. >>> Clean or replace the washer.
Damaged / torn door washer will cause the
product to run for longer periods to preserve
the current temperature.

22

EN

The freezer temperature is very
low, but the cooler temperature is
adequate.

• The freezer compartment temperature is set
to a very low degree. >>> Set the freezer
compartment temperature to a higher
degree and check again.

The cooler temperature is very
low, but the freezer temperature is
adequate.

• The cooler compartment temperature is set
to a very low degree. >>> Set the freezer
compartment temperature to a higher
degree and check again.

The food items kept in cooler
compartment drawers are frozen.

• The cooler compartment temperature is set
to a very low degree. >>> Set the freezer
compartment temperature to a higher
degree and check again.

The temperature in the cooler or
the freezer is too high.

• The cooler compartment temperature is set
to a very high degree. >>> Temperature
setting of the cooler compartment has an
effect on the temperature in the freezer
compartment. Wait until the temperature
of relevant parts reach the sufficient level
by changing the temperature of cooler or
freezer compartments.

• The doors were opened frequently or kept
open for long periods. >>> Do not open the
doors too frequently.

• The door may be ajar. >>> Fully close the
door.

• The product may have been recently
plugged in or a new food item is placed
inside. >>> This is normal. The product will
take longer to reach the set temperature
when recently plugged in or a new food item
is placed inside.

• Large quantities of hot food may have been
recently placed into the product. >>> Do
not place hot food into the product.

23

Shaking or noise.

• The ground is not level or durable. >>> If
the product is shaking when moved slowly,
adjust the stands to balance the product.
Also make sure the ground is sufficiently
durable to bear the product.

• Any items placed on the product may cause
noise. >>> Remove any items placed on the
product.

The product is making noise of
liquid flowing, spraying etc.

• The product’s operating principles involve
liquid and gas flows. >>> This is normal
and not a malfunction.

There is sound of wind blowing
coming from the product.

• The product uses a fan for the cooling
process. This is normal and not a
malfunction.

There is condensation on the
product’s internal walls.

• Hot or humid weather will increase icing
and condensation. This is normal and not a
malfunction.

• The doors were opened frequently or kept
open for long periods. >>> Do not open the
doors too frequently; if open, close the door.

• The door may be ajar. >>> Fully close the
door.

There is condensation on the
product’s exterior or between the
doors.

• The ambient weather may be humid, this
is quite normal in humid weather. >>>
The condensation will dissipate when the
humidity is reduced.

The interior smells bad.

• The product is not cleaned regularly. >>>
Clean the interior regularly using sponge,
warm water and carbonated water.

• Certain holders and packaging materials
may cause odour. >>> Use holders and
packaging materials without free of odour.

• The foods were placed in unsealed holders.
>>> Keep the foods in sealed holders.
Micro-organisms may spread out of
unsealed food items and cause malodour.

EN

Remove any expired or spoilt foods from the
product.

The door is not closing.

• Food packages may be blocking the door.
>>> Relocate any items blocking the doors.

• The product is not standing in full upright
position on the ground. >>> Adjust the
stands to balance the product.

• The ground is not level or durable.
>>> Make sure the ground is level and
sufficiently durable to bear the product.

The vegetable bin is jammed.

• The food items may be in contact with
the upper section of the drawer. >>>
Reorganize the food items in the drawer.

If The Surface Of The Product Is
Hot.

• High temperatures may be observed
between the two doors, on the side panels
and at the rear grill while the product is
operating. This is normal and does not
require service maintenance!Be careful
when touching these areas.

A WARNING:

If the problem persists after following the
instructions in this section, contact your vendor
or an Authorised Service. Do not try to repair the
product.

24

EN

8 Guarantee Details

Guarantee Details

Your new Blomberg product is guaranteed against faulty materials, defective
components or manufacturing defects. The guarantee starts from the date of
original purchase of the product for a period of three (3) years, unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in writing. If you
have any questions about the guarantee on your product (including how long it is
valid), please contact your retailer or our Call Centre on 0333 207 9870.

This guarantee does not in any way diminish or affect your statutory rights in
connection with the product. This guarantee is in addition to your statutory rights
as a consumer. If you have any questions about these rights, please contact
the retailer from which you purchased the product. In certain circumstances, it is
possible that your statutory rights may offer additional or higher levels of protection
than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective

components or manufacturing defects.

• Functional replacement parts to repair a product.

• The costs of a Blomberg Approved Engineer to carry out the repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to control knobs, flaps and

handles.

• Accessories and/or consumable items including but not limited to ice trays,

scrapers, cutlery baskets, filters and light bulbs.

• Repairs necessary as a direct or indirect result of:

- Accidental damage, misuse or abuse of a product.

- An attempted repair of a product by anyone other than a Blomberg

Approved Engineer (the “Engineer”).

- Installation or use of a product where such installation or use fails to meet

the requirements contained in this guarantee or the User Instructions Booklet.

• Repairs to a product operated at any time on commercial or non-residential

household premises (unless we have previously agreed to the installation
environment).

This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, Beko plc (the “Manufacturer”) does not accept and will not be
held liable for any financial loss incurred in connection with the failure of any product
to operate in accordance with the expected standards. Such financial loss includes
but is not limited to loss arising from:

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• Time taken off work.

• Damaged food, clothing or other items.

• Meals taken at restaurants or from takeaways.

• General compensation for inconvenience.

Important Notes

• Your product is designed and built for domestic household use only.

• The guarantee will automatically be void if the product is installed or is used in

commercial or non-residential domestic household premises, unless we have
previously agreed to the installation environment.

• The product must be correctly installed, located and operated in accordance with

the instructions contained in the User Instructions Booklet provided with your
product.

• Professional installation by a qualified Electrical Domestic Appliance Installer is

recommended for all Washing Machines, Dishwashers and Electric Cookers (as
incorrect installation may result in you having to pay for the cost of repairing the
product).

• Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks

Ireland for Republic of Ireland) registered gas installer.

• This guarantee is given in respect of products purchased and used within the

United Kingdom and the Republic of Ireland.

• This guarantee is effective from the initial date of purchase of a new product from

an authorised retailer and will be void if the product is resold.

• This guarantee does not apply to graded sales (where the product is purchased

as a “second”).

• Possession of a copy of these terms and conditions does not necessarily mean

that a product has the benefit of this guarantee. If you have any questions, please
call our Call Centre on the number set out above.

• The Manufacturer reserves the right to terminate the guarantee if its staff or

representatives are subjected to physical or verbal abuse in the course of carrying
out their duties.

• Optional extras, where available (i.e. extendable feet) are supplied on a chargeable

basis only.

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Does Blomberg offer replacements?

This is a repair-only guarantee. On occasion the Manufacturer may at its sole
discretion, replace your product with a new product instead of carrying out a
repair. Where a replacement is offered, this would normally be an identical model,
but when this is not possible, a model of similar specification will be provided.
The Manufacturer will cover the costs and arrange for the delivery of the new
product and for the return of the old product. Any costs related to disconnecting
the faulty product and installing the replacement product will not be borne by the
Manufacturer unless previously agreed to in writing. The original guarantee will
continue to apply to the replacement product; the new product will not come with
a new guarantee.

When will the repair take place?

Our engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside
these hours may be possible at the sole discretion of the Manufacturer but cannot
be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience
and to meet requests for specific timed appointments, this cannot be guaranteed.
The Manufacturer will not be liable for delays or if it is unable to carry out a repair
because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is
covered by this guarantee with a proof of purchase. The Manufacturer reserves
the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.

• Where a service call has been made and the engineer finds that there is no fault

with your product.

• That your product has not been installed or operated in accordance with the User

Instructions Booklet.

• That the fault was caused by something other than faulty materials, defective

components or manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you
with an invoice. If you fail to pay the costs for the service call in a timely manner,
the Manufacturer reserves the right to terminate the guarantee.

If you are a resident of the United Kingdom, this guarantee will be governed by
English law and subject to the English Courts, save where you live in another part
of the United Kingdom, in which case the law and courts of that location will apply.

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If you are resident in the Republic of Ireland, this guarantee will be governed by

www.blomberginternational.com

[e-mail]

Irish law and the Irish courts will have jurisdiction.

How To Obtain Service

Please keep your purchase receipt or other proof of purchase in a safe place; you
will need to have it should the product require attention under guarantee.

It will be useful if you complete the details below, as it will help us assist you
when requesting service. (The model number is printed on the Instruction Booklet
and the serial number is printed on the Rating Label affixed to the appliance).
Recording of these details alone will not count as proof of purchase. A valid proof
of purchase is required for under guarantee service.

The area around the product must be easily accessible to the Engineer without
the need for cabinets or furniture being removed.

It is your responsibility to ensure our Engineers have a clean and safe environment
to carry out any repairs.

………………………………………………………………………………………

Model No:
Serial No:
Retailer:
Date of purchase:

………………………………………………………………………………………

For service under guarantee simply telephone the appropriate number
below
UK Mainland & Northern Ireland: 0333 207 9870.

Republic of Ireland: 01 691 0160

Register your appliance at www.blomberguk.com/register

Before requesting service please check the troubleshooting guide in the Operating
Instructions as a charge may be levied where no fault is found even though your
product may still be under guarantee.

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document, otherwise please
call the appropriate number above where service can be obtained at a charge.

Should you experience any difficulty in obtaining service contact the Blomberg
Customer Helpline on Tel: [phone] or

e-mail: [e-mail]

……………………………………………………………...............................

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent,
Watford, Herts, WD18 8QU. Beko plc is registered in England and Wales with
company registration number 02415578.

www.blomberginternational.com

[e-mail]

57 7641 0000/AH