Blomberg LWI284410 User guide

Washing Machine

User Manual

LWI284410

Document Number :

2820528510_EN/ 28-04-20.(23:32)

Please read these instructions first before using your appliance

Dear Customer,
Thank you for choosing a Blomberg appliance.
Please take some time to read this user manual before using your appliance, to ensure you

know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance is correctly

connected and fitted prior to use.
Please write your product model and serial number on the last page of this user manual, and

store in a safe location close to the appliance for easy future reference.
This user manual may also be applicable for several other models. Differences between

models will be listed.
If you have any questions or concerns, please call our contact centre or find help and

information online at www.beko.co.uk

Explanation of symbols used throughout this User Manual

• Important information or

C

A

useful hints about usage.

• Warning for hazardous
situations with regard
to life and property.

B

• Warning for electric shock.

• Recyclable materials.

Do not dispose of the packaging materials together with domestic or other wastes. Take them
to the packaging material collection points designated by the local authorities.

1 General safety instructions

This section includes security
instructions which may help prevent
the injuries and material damage risks.
All kinds of warranties shall be invalid if
these instructions are not observed.

1.1 Life and property safety

CAUTION!

A

• Never place the product on a
carpet-covered floor. Otherwise,
lack of airflow beneath the
machine will cause electrical
parts to overheat. This will
cause problems with your
product.

• Unplug the product if it is not in
use.

• Always have the installation and
repairing procedures carried
out by the Authorised Service
Agent. The manufacturer shall
not be held liable for damages
that may arise from procedures
carried out by unauthorised
persons.

• The water supply and
draining hoses must be
securely fastened and remain
undamaged. Otherwise, there is
the risk of water leakage.

1.2 Hot surface safety

• While there is still water inside
the product, never open the
loading door or remove the filter.
Otherwise, risk of flooding and
injury from hot water will occur.

• Do not force open the locked
loading door. The door will
open immediately after the
washing cycle has ended. If the
door does not open, apply the
solutions provided for “Loading
door cannot be opened.” error in
the Troubleshooting section. In
case of forcing the loading door
to open, the door and the lock
mechanism may get damaged.

• Use detergents, softeners
and supplements suitable for
automatic washing machines only.

• Follow the instructions on the
label of textile products and the
detergent package.

• The water supply pressure
required to run the product is
between 1 to 10 bars (0.1 – 1
MPa)

• Do not use old or used water inlet
hoses on the new product. It may
cause stains on your laundry.

A

• The glass of the loading door
gets too hot while washing at
higher temperatures. Therefore,
especially do not allow children
touch the loading door glass
while washing.

CAUTION!

1.3 Children’s safety

CAUTION!

A

• This product can be used
by children at and above 8
years old and by persons
whose physical, sensory or
mental capabilities were not
fully developed or who lack
experience and knowledge
provided that they are
supervised or trained on the
safe usage of the product
and the risks it brings out.
Children should not play with
the product. Cleaning and
maintenance works should
not be performed by children
unless they are supervised by
someone. Children under the
age of 3 should be kept away
unless continuously supervised.

• Packaging materials are
dangerous for the children.
Keep packaging materials in a
safe place away from reach of
the children.

• Electrical products are
dangerous for the children.
Keep children away from the
product when it is in use.
Do not allow them to play
with the product. Use child
lock to prevent children from
intervening with the product.

CAUTION!

A

• Do not forget to close the
loading door when leaving the
room where the product is
located.

• Store all detergents and
additives in a safe place away
from the reach of the children
by closing the cover of the
detergent container or sealing
the detergent package.

1.4 Electrical safety

B

• If the product has a failure, it

• This product is designed to

• Plug the product into a

DANGER

should not be operated unless
it is repaired by the Authorised
Service Agent! There is the risk
of electric shock!

resume operating in the event
of powering on after a power
interruption. If you wish to
cancel the programme, see
“Cancelling the programme”
section.

grounded outlet protected by
a 13 A fuse. Do not neglect to
have the grounding installation
made by a qualified electrician.
Our company shall not be
liable for any damages that
will arise when the product
is used without grounding
in accordance with the local
regulations.

4 / EN

Washing Machine / User’s Manual

B

DANGER

• Do not wash the product by
spraying or pouring water onto
it! There is the risk of electric
shock!

• Never touch the power cable
plug with wet hands! Never
unplug by pulling on the cable.
Always press on the plug with
one hand and pull out the plug
by grabbing with the other
hand.

• Product should be unplugged
during installation, maintenance,
cleaning and repair procedures.

• If the power cable is damaged,
it must be replaced by the
manufacturer, authorised
service or a similarly
qualified person (preferably
an electrician) or someone
designated by the importer in
order to avoid possible risks.

2. Important instructions for
environment

2.1 Compliance with WEEE Directive

This product complies with EU
WEEE Directive (2012/19/EU).
This product bears a classification
symbol for waste electrical and
electronic equipment (WEEE).

This product has been manufactured with
high quality parts and materials which can
be reused and are suitable for recycling. Do
not dispose of the waste product with normal
domestic and other wastes at the end of its
service life. Take it to the collection center
for the recycling of electrical and electronic
equipment. Please consult your local
authorities to learn about these collection
centers.

Compliance with RoHS Directive:
The product you have purchased complies

with EU RoHS Directive (2011/65/EU). It
does not contain harmful and prohibited
materials specified in the Directive.

2.2 Package information

Packaging materials of the product are

manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the
packaging materials together with the
domestic or other wastes. Take them to
the packaging material collection points
designated by the local authorities.

3.Intended use

• This product has been designed for domestic
use. It is not for commercial purposes or it
should not be used out of its intended use.

• The product must only be used
for washing and rinsing of laundry
that are marked accordingly.

• The manufacturer waives any responsibility
arisen from incorrect usage or transportation.

• The service life of your product is 10 years.
During this period, original spare parts will be
available to operate the appliance properly.

• This appliance is intended to be used in
household and similar applications such as:

– staff kitchen areas in shops, offices and other

working environments;
– farm houses;
– by clients in hotels, motels and other

residential type environments;
– bed and breakfast type environments;
– areas for communal use in blocks of flats or

in launderettes.

5 / EN

Washing Machine / User’s Manual

4 Technical specifications

A

Supplier name or trademark Blomberg

Model name

Rated capacity (kg) 8

Maximum spin speed (rpm) 1400

Built-in Yes

Height (cm) 82

Width (cm) 60

Depth (cm) 56

Single Water inlet / Double Water inlet

• Available

Electrical input (V/Hz) 230 V / 50Hz

Total current (A) 10

Total power (W) 2200

Main model code 9211

LWI284410

7178484300

• / -

C

SUPPLIER’S NAME MODEL IDENTIFIER

INFORMATION

A

6 / EN

• The model information as stored in the
product database can be reached by entering

(*)

following website and searching for your
model identifier (*) found on energy label.

https://eprel.ec.europa.eu/

Washing Machine / User’s Manual

4.1 Installation

• Apply to the nearest authorised service
agent for the installation of your product.

• Preparation of the location and electrical,
tap water and waste water installations at
the place of installation is under customer's
responsibility.

• Make sure that the water inlet and discharge
hoses as well as the power cable are not
folded, pinched or crushed while pushing
the product into its place after installation or
cleaning procedures.

• Make sure that the installation and electrical
connections of the product are performed
by competent persons. Manufacturer
shall not be held liable for damages that
may arise from procedures carried out by
unauthorised persons.

• Prior to installation, visually check if the
product has any defects on it. If so, do not
have it installed. Damaged products cause
risks for your safety.

4.1.1 Appropriate installation location

• Place the product on a hard and level floor.
Do not put it onto a carpet with high pile or
other similar surfaces.

• When the washing machine and dryer are
placed on top of each other, their total
weight –when loaded– amounts to 180 kg.
Place the product on a solid and flat floor
that has sufficient load carrying capacity!

• Do not place the product on the power cable.

• Do not install the product in the
environments where the temperature falls
below 0 ºC.

• Leaving a gap at the sides of the machine is
suggested to reduce vibration and noise

• On a raised floor, do not place the product
next to the edge or on a platform.

• Do not place heat sources such as Hobs,
Irons, Ovens, etc. on the washing machine
and do not use them on the product.

4.1.2 Removing packaging reinforcement

Tilt the machine
backwards to remove the
packaging reinforcement.
Remove the packaging
reinforcement by pulling
the ribbon. Do not make
this operation alone by
yourself.

4.1.3 Removing the
transportation locks

1 Loosen all bolts with an appropriate wrench

until they turn freely.

2 Remove the transport safety bolts by

turning them slightly.

3 Insert the plastic covers in the bag

containing the user manual to the openings
on the rear panel.

A

• Remove the transportation safety bolts
before operating the washing machine!
Otherwise, the product will be damaged.

C

• Keep the transportation safety
bolts in a safe place to reuse when
the washing machine needs to
be moved again in the future.

• Install the transport safety bolts in reverse
order of the disassembly procedure.

• Never move the product without
the transportation safety bolts
properly fixed in place!

CAUTION!

INFORMATION

4.1.4 Connecting water supply

C

• It is necessary to have 10 – 80 liters of
water flowing from the fully open tap in
one minute to have your machine run
smoothly. Attach a pressure reducing
valve if water pressure is higher.

A

• Models with a single water inlet should
not be connected to the hot water
tap. In such a case the laundry will get
damaged or the product will switch to
protection mode and will not operate.

INFORMATION

CAUTION!

7 / EN

Washing Machine / User’s Manual

1 Tighten the nuts of the hose by hand.

Never use a tool when tightening the nuts.

2

When hose connection is completed,
check whether there is leak problems at the
connection points by opening the taps fully. If
any leaks occur, turn off the tap remove the
nut. Retighten the nut carefully after checking
the seal. In order to prevent the water leaks
and resultant damages, keep the taps closed
when you do not use the product.

4.1.5 Connecting the drain
hose to the drain

• Attach the end of the drain hose directly to
waste water drain, lavatory or bathtub.

A

• Your drain house will be flooded if the
hose comes out of its housing during
water discharge. Moreover, there is
risk of scalding due to high washing
temperatures! In order to prevent
such situations and make sure that
the machine performs water intake
and discharge processes without any
problem, fix the drain hose securely.

CAUTION!

• In case the drain hose is elevated after laying
it on the floor level or close to the ground
(less than 40 cm above the ground), water
discharge becomes more difficult and the
laundry may come out excessively wet.
Therefore, follow the heights described in
the figure.

• To prevent the waste water to siphon back
into the machine again and to ensure easy
drainage, do not immerse the end of the
hose into the waste water or do not insert
it into the drain for more than 15 cm. If it is
too long, cut it short.

• The end of the hose should not be bent,
it should not be stepped on and the hose
must not be pinched between the drain and
the machine.

• If the length of the hose is too short, use
it by adding an original extension hose.
Length of the hose may not be longer than

3.2 m. To avoid water leak failures, the
connection between the extension hose and
the drain hose of the product must be fitted
well with an appropriate clamp as not to
come off and leak.

4.1.6 Adjusting the feet

A

• In order to ensure that the product
operates more silently and vibration­free, it must stand level and balanced
on its feet. Balance the machine by
adjusting the feet. Otherwise, the product
may move from its place and cause
crushing and vibration problems.

• Do not use any tools to loosen the lock
nuts. Otherwise, they will get damaged.

CAUTION!

100 cm

40 cm

• Connect the drain hose to a minimum height
of 40 cm and a maximum height of 100 cm.

8 / EN

1 Loosen the lock nuts on the feet by hand.
2 Adjust the feet until the product stands in a

stable and balanced way.

3. Tighten all lock nuts by hand again.

Washing Machine / User’s Manual

Adjusting Rear Feet

• When you turn the knob (visible in the circle)
in the direction of the arrow, the machine
will be elevated by 0.3 mm. When you turn
it in the opposite direction of the arrow, the
machine will be lowered by 0.3 mm.

• You can check your machine‘s rear
and front feet via water gage for correct
adjusment.

• Do not adjust the rear feet by using
chargeable devices. Use a screwdriver
instead.

Adjusting the feet with water level

• If the bubble inside the Water Level is at the

front, the pre-set front feet of the Washing
Machine must be turned to the right (anti­clockwise).

4.1.7 Electrical connection

Connect the product to a grounded outlet
protected by a 13 A fuse. Our company shall
not be liable for any damages that will arise
when the product is used without grounding in
accordance with the local regulations.

• Connection must comply with national
regulations.

• The wiring for the electrical outlet circuit
must be sufficient to meet the appliance
requirements. Use of a Groud Fault Circuit
Interrupter (GFCI) is recommended.

• Power cable plug must be within easy reach
after installation.

• If the current value of the fuse or breaker
in the house is less than 13 Amps, have a
qualified electrician install a 13 Amp fuse.

• The voltage specified in the “Technical
specifications” section must be equal to
your mains voltage.

• Do not make connections via extension
cables or multi-plugs.

• You must remove the Detergent Drawer to
set the Water Level.

• For the system to operate properly, the
bubble inside the Water Level must be in
the middle.

• If the bubble inside the Water Level is on the
left, the pre-set right foot of the Washing
Machine must be adjusted.

• If the bubble inside the Water Level is on the
right, the pre-set left foot of the Washing
Machine must be adjusted.

• If the bubble inside the Water Level is at
the back, the pre-set front feet of the
Washing Machine must be turned to the left
(clockwise).

9 / EN

A

• Damaged power cables must be replaced
by the Authorised Service Agents.

Electrical requirements

Before you insert the plug into the wall socket
make sure that the voltage and the frequency
shown in the rating label corresponds to your
electricity supply.

We recommend that this appliance be
connected to the mains supply via a suitable
switched and fused socket in a readily
accessible position.

Should the mains lead of the appliance
become damaged or need replacing at any
time, it must be replaced by a special purpose
made mains lead which can only be obtained
from a Authorised Service Agent.

B

• This appliance must be earthed

CAUTION!

WARNING!

Washing Machine / User’s Manual

If the fitted moulded plug is not suitable for
your socket, then the plug should be cut off
and an appropriate plug fitted.

Destroy the old plug, which is cut off as a
plug with a bared cord could cause a shock
hazard if inserted into a socket elsewhere in
the house.

The moulded plug on this appliance
incorporates a 13A fuse. Should the fuse need
to be replaced an ASTA approved BS1362
fuse of the same rating must be used. Do not
forget to refit the fuse cover. In the event of
losing the fuse cover, the plug must not be
used until a replacement fuse cover has been
fitted. Colour of the replacement fuse cover
must be the same colour as that visible on the
pin face of the plug. Fuse covers are available
from any good electrical store.

Important
Fitting a different plug

As the colours of the
wires in the mains
lead of this appliance
may not correspond
with the coloured
markings identifying
the terminals on your
plug, proceed as
follows:

1 Connect the green - yellow or green (earth)

wire to the terminal in the plug marked ‘E’
or with the symbol f or coloured green and
yellow or green.

2

Connect the blue (neutral) wire to the terminal
in the plug marked ‘N’ or coloured black.

3 Connect the brown (live) wire to the terminal

in the plug marked ‘L’ or coloured red.

With the alternative plugs a 13A fuse must be
fitted either in the plug or adaptor or in the main
fuse box. If in doubt contact a qualified electrician.

Transportation of the product

1. Unplug the product before transporting it.

2. Remove water drain and water supply
connections.

3. Drain all water that has remained in the
product.

4. Install transportation safety bolts in the
reverse order of removal procedure.

C

• Never move the product without
the transportation safety bolts
properly fixed in place!

A

• Packaging materials are dangerous to
children. Keep packaging materials in a
safe place away from reach of the children.

INFORMATION!

WARNING!

4.1.8 Initial use

Before starting to
use the product
make sure that
the preparations
are made which
are in line with the
“Important Safety

and Environment Instructions” and the
instructions in the “Installation” section.

To prepare the product for washing laundry,
perform first operation in Drum Cleaning
programme. If this programme is not available
in your machine, apply the method which is
described in the section 4.4.2.

C

• Use an anti-limescale suitable
for the washing machines.

• Some water might have remained
in the product due to the quality
control processes in the production.
It is not harmful for the product.

INFORMATION

10 / EN

Washing Machine / User’s Manual

4.2 Preparation

4.2.1 Sorting the laundry

• Sort laundry according to type of fabric,
colour, and degree of soiling and allowable
water temperature.

• Always obey the instructions given on the
garment tags.

4.2.2 Preparing laundry for washing

• Laundry items with metal attachments such
as, underwired bras, belt buckles or metal
buttons will damage the machine. Remove
the metal pieces or wash the clothes by
putting them in a laundry bag or pillow case.

• Take out all substances in the pockets such
as coins, pens and paper clips, and turn
pockets inside out and brush. Such objects
may damage the product or cause noise
problem.

• Put small size clothes such as infant's socks
and nylon stockings in a laundry bag or
pillow case.

• Place curtains in without compressing them.
Remove curtain attachment items.

• Fasten zippers, sew loose buttons and
mend rips and tears.

• Wash “machine washable” or “hand
washable” labeled products only with an
appropriate programme.

• Do not wash colours and whites together.
New, dark coloured cottons release a lot of
dye. Wash them separately.

• Tough stains must be treated properly
before washing. If unsure, check with a dry
cleaner.

• Use only dyes/colour changers and
limescale removers suitable for machine
wash. Always follow the instructions on the
package.

• Wash trousers and delicate laundry turned
inside out.

• Keep laundry items made of Angora wool in
the freezer for a few hours before washing.
This will reduce pilling.

• Laundry that are subjected to materials
such as flour, lime dust, milk powder, etc.
intensely must be shaken off before placing
into the machine. Such dusts and powders
on the laundry may build up on the inner
parts of the machine in time and can cause
damage.

4.2.3 Tips for energy and water saving

Following information will help you use the
product in an ecological and energy/water­efficient manner.

• Operate the product in the highest load
capacity allowed for the programme you
have selected, but do not overload. See,
“Programme and consumption table”.

• Observe the temperature instructions on the
detergent packaging.

• Wash slightly soiled laundry at low
temperatures.

• Use faster programmes for small quantities
of lightly soiled laundry.

• Do not use prewash and high temperatures
for laundry that is not heavily soiled or
stained.

• If you plan to dry your laundry in a dryer,
select the highest spin speed recommended
during washing process.

• Do not use more detergent than the
recommended on the detergent packaging.

4.2.4 Loading the laundry

1. Open the loading door.

2. Place laundry items loosely into the
machine.

3. Push the loading door to close until you
hear a locking sound. Ensure that no items
are caught in the door.

4.2.5 Correct load capacity

The maximum load capacity depends on the
type of laundry, the degree of soiling and the
washing programme desired.

The machine automatically adjusts the amount
of water according to the weight of the loaded
laundry.

A

• Follow the information in the
“Programme and consumption table”.
When overloaded, machine’s washing
performance will drop. Moreover, noise
and vibration problems may occur.

WARNING

11 / EN

Washing Machine / User’s Manual

4.2.6 Using detergent and softener

Choosing the detergent type

Detergent type to be used depends on the
washing programme, fabric type and color.

• Use different detergents for coloured and
white laundry.

• Wash your delicate clothes only with special
detergents (liquid detergent, wool shampoo,
etc.) intended solely for delicate clothes and
at suggested programmes.

• When washing dark coloured clothes and
quilts, it is recommended to use liquid
detergent.

• Wash woolens at suggested programme with
special detergent made specifically for woolens

• Please review the program descriptions part
for suggested program for different textiles.

• All recommendations about detergents are
valid for selectable temperature range of
programmes.

The detergent drawer compartments are
indicated below:

1) Left compartment with number “II” (Main
wash compartment for powder detergent or
powder bleach/stain remover)

2) Left compartment with number “II
wash compartment for liquid detergent or
liquid stain remover)

3) Middle compartment with number “I” (pre­wash compartment for powder detergent,
powder stain remover or liquid bleach ­liquid bleach must be added either during
the pre-wash or during the first rinsing step
of the washing Programme). Liquid bleach
must be added manually while the machine
takes in water.

4) Right compartment with “ ” symbol (liquid
softener compartment)

” (Main

A

• Use only detergents manufactured
specifically for washing machines.

• Do not use soap powder.

C

• When using detergent, softener, starch, fabric
dye, bleach or limescale remover read the
manufacturer’s instructions on the package
carefully and follow the suggested dosage
values. Use measuring cup if available.

Detergent Drawer

Detergent drawer of your washing machine
consists of four different compartments for
powder main wash detergent, liquid main
wash detergent, liquid softener and powder
pre-wash detergent. Each of these laundry
additives are dispensed automatically in the
relevant time during the washing Programme.

Do not place the laundry additives directly into
the drum. Always use the detergent drawer.

Do not close the drawer too fast after putting the
laundry additives. This may cause the additives
be dispensed early, creating unsatisfactory
washing results and fabric damage.

C

• Do not open the drawer during
washing Programme.

WARNING

INFORMATION

INFORMATION

(II) Main Wash Compartment
Before starting the washing Programme, put

powder detergent into the left compartment
with number “II”. Use the detergent
manufacturer’s measuring cup and follow the
instructions on the package. Powder bleach/
stain remover must also be put into this
compartment.

Put the liquid detergent into the main wash
compartment with number “II ” before starting
the washing Programme. Liquid stain remover
must be put into this compartment.

Put the suggested amount of liquid detergent
into the left compartment with “II ” symbol
and dilute it to the maximum filling level line
(max. II

Particularly the concentrated detergents must
be diluted with warm water; otherwise, the
siphon may get clogged in time.

) with warm water.

12 / EN

Washing Machine / User’s Manual

Do not fill the detergent above the maximum
filling level line; otherwise the excess amount of
detergent will reach the laundry without water
and may cause stains on the garments.In this
case you will need to refill the compartment.
Do not pour the detergent onto the laundry
directly since this may cause stains on the
garments.

Liquid Softener Compartment

Put the suggested amount of liquid softener
into the right compartment with “
and dilute it to the maximum filling level line
(max. ) with warm water.

Particularly the concentrated softeners must be
diluted with warm water; otherwise, the siphon
may get clogged in time.

Do not fill the softener above the maximum
filling level line; otherwise the excess amount of
softener will get mixed with the washing water
and you will need to refill the compartment. Do
not pour the softener onto the laundry directly
since this may cause stains on the garments.

Liquid softener will be dispensed automatically
at the final rinsing step of the washing
Programme.

(I) Pre-Wash Compartment
Put the powder pre-wash detergent or powder

stain remover into the middle compartment
with number “I”.

You can also put liquid bleach into this
compartment while the machine takes in water
during pre-wash or first rinsing step. Adding
the liquid bleach while the machine takes in
water allows it to be diluted before it is poured
onto the laundry.

You must select extra rinsing option if you use
liquid bleach in a washing Programme. Bleach
must be removed from the laundry with rinsing;
otherwise it may cause itching on the skin.

” symbol

Starch

• Add liquid starch, powder starch or the
dyestuff into the softener compartment as
instructed on the package.

• Never use fabric softener and starch
together in the same washing cycle.

• Wipe the inside of the drum after using
starch.

Bleaches

If you are going to use regular bleach in
your machine, it is suggested to select a
Programme with pre-wash step and add
the bleach at the beginning of the pre-wash
without putting detergent into the pre-wash
compartment. Alternatively, it is suggested
to select a Programme with extra rinsing and
add the bleach while the machine takes in
water from the detergent drawer in the first
rinsing step. Bleach should not be mixed
with detergent. Since the bleach may cause
irritation on skin, little amounts must be used
and rinsed thoroughly. Do not pour bleach
directly onto the laundry and do not use it with
colour laundry.

When using oxygen based bleach, follow
the instructions on the package and select
a Programme at low temperature. Oxygen
based bleach can be used together with the
detergent. However, if it is not at the same
thickness with the detergent, then it must be
added from the compartment number “II” right
after the detergent foams with water.

Eliminating lime formation

• When required, use only appropriate lime
removers developed specifically for washing
machines and always follow the instructions
on the package.

C

• Read the dosage instructions and
label of your garments carefully
before using the liquid bleach.

13 / EN

INFORMATION

Washing Machine / User’s Manual

4.2.7 Tips for efficient washing

Symbols Table

Light colours and whites Colours Dark colours

Heavily
Soiled

(difficult
stains such
as grass,
coffee, fruits
and blood.)

(Recommended temperature
range based on soiling level:
40-90ºC)

It may be necessary to pre­treat the stains or perform
prewash. Powder and liquid
detergents recommended for
whites can be used at dosages
recommended for heavily soiled
clothes. It is recommended
to use powder detergents to
clean clay and soil stains and
the stains that are sensitive to
bleaches.

(Recommended temperature
range based on soiling level:
cold-40ºC)

Powder and liquid
detergents recommended
for colours can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to clean
clay and soil stains and the
stains that are sensitive to
bleaches. Use detergents
without bleach.

Normally
Soiled

(For
example,

Soiling Level

stains
caused by
body on

Powder and liquid detergents
recommended for whites
can be used at dosages
recommended for normally
soiled clothes.

Powder and liquid detergents
recommended for colours
can be used at dosages
recommended for normally
soiled clothes. Use
detergents without bleach.

collars and
cuffs)

Lightly
Soiled

(No visible
stains exist.)

Powder and liquid detergents
recommended for whites
can be used at dosages
recommended for lightly soiled
clothes.

Powder and liquid
detergents recommended
for colours can be used at
dosages recommended for
lightly soiled clothes. Use
detergents without bleach.

4.2.8 Displayed Programme Time

You can see the programme duration on the
display of your machine while selecting a
programme. Depending on the amount of laundry
you have loaded into your machine, foaming,
unbalanced load conditions, fluctuations in power
supply, water pressure and programme settings,
the programme duration is automatically adjusted
while the programme is running.

Clothes

Delicates/
Woolens/Silks

(Recommended
temperature range
based on soiling level:
cold-40ºC)

Liquid detergents
suitable for colours
and dark colours can
be used at dosages
recommended for
heavily soiled clothes.

Liquid detergents
suitable for colours
and dark colours can
be used at dosages
recommended for
normally soiled
clothes.

Liquid detergents
suitable for colours
and dark colours can
be used at dosages
recommended for
lightly soiled clothes.

(Recommended
temperature range
based on soiling level:
cold-30ºC)

Prefer liquid detergents
produced for delicate
clothes. Woolen and
silk clothes must be
washed with special
woolen detergents.

Prefer liquid detergents
produced for delicate
clothes. Woolen and
silk clothes must be
washed with special
woolen detergents.

Prefer liquid detergents
produced for delicate
clothes. Woolen and
silk clothes must be
washed with special
woolen detergents.

SPECIAL CASE: At programme start of Cottons
and Cotton Eco programmes, display shows the
duration of half load, which is the most common
use case. After programme starts, in 20-25
minutes actual load is detected by the machine.
And if the detected load is higher than half load;
washing programme will be adjusted accordingly
and programme duration increased automatically.
You may follow this change on the display.

Prewash Fast Fast+ Extra

Rinse Spin+Drain

Wash

14 / EN

(End)

Extra

Anti

Pet Hair

Steam

No

Water

Night
Modu

Time
Delay

Timed

Dry

Drying

Rinse

Water

Crease

Removal

Drain

Temperature Door

Ok

AntiCrease+ Iron

Cancel

Spin No

Spin

Drying

Extra

Tap
Water
(Cold)

Cupboard

Dry

Dry

Soaking

Lock

Child
Lock

Rinse

Hold

On/Off Start /

Steeping

AutoDose Liquid

Soil Level Add

Pause

Detergent

Selection

Garment

Softener

Selection

Downloaded

Program

Washing Machine / User’s Manual

4.3 Operating the product

4.3.1 Control panel

1 2 3

6

1 - Programme Selection Knob (Uppermost
position On / Off)

2 - Display
3 - End Time Adjustment Button
4 - Programme Follow-up Indicator
5 - Start/Pause Button

4

6 - Auxiliary Function Button 3
7 - Auxiliary Function Button 2
8 - Auxiliary Function Button 1

578910

9 - Spin Speed Adjustment Button
10 - Temperature Adjustment Button

4.3.2 Preparing the machine

1. Make sure that the hoses are connected
tightly.

2. Plug in your machine.

3. Turn the tap on completely.

4. Place the laundry in the machine.

5. Add detergent and fabric softener.

4.3.3 Programme selection and
tips for efficient washing

1. Select the programme suitable for the type,
quantity and soiling degree of the laundry
in accordance with the "Programme and
consumption table" and the temperature
table below.

2. Use the Programme Selection knob to
select the desired programme.

4.3.4 Programme and consumption table

EN 2 Auxiliary functions

Programme

Max. Load (kg)

Water Consumption

(l)

Energy Consumption

(kWh)

Max. Speed

Prewash

Shorter Wash

• • • • Cold-90

• • • • Cold-90

• • • • Cold-90

• • • • Cold-60

• • • • Cold-60

• •

• •

• •

• •

• •

•

• • * •

•

•

• • •

Washing Machine / User’s Manual

Cottons

Eco 40-60

Synthetics

Fast Full Load / Mini 14‘

Fast Full Load / Mini 14‘ + Shorter Wash
Mix 40
Hand Wash
Delicates
Sportswear
Dark Wash
Stain
Down Wear
Shirts
Hygiene+
Machine Care

15 / EN

90
60
40

40 ***

40 **,***

40 ***

60 **
60 **

60
40
90
60
30
30
40
40
40
40
40
60
60
60
90
90

8 95 2,40
8 95 1,80
8 93 0,97
8 54 1,019
4 39,5 0,579
2 28 0,227
8 53 1,022
4 38,4 0,579
3 75 1,35
3 70 0,85
8 66 2,20
8 66 1,20
8 66 0,20

2 40 0,15
3,5 83 1,00
1,5 62 0,55
3,5 60 0,79
3,5 58 0,60

3 88 1,05
3,5 85 1,70

2 95 1,40

3 65 1,40

8 129 2,90

- 80 2,70

1400
1400
1400
1400
1400
1400
1400
1400
1200
1200
1400
1400
1400
1400

800

1200

800
1200
1200
1400
1000

800
1400

600

Rinse Plus

•

•

•

*

Temperature

AntiCrease+

40-60
40-60
40-60
40-60
40-60

• Cold-90

• Cold-90

• Cold-90

• Cold-90

•

Cold-40
Cold-40
Cold-40
Cold-40
Cold-40

30-60

Cold-60

•

Cold-60

20-90

90

• : Selectable
* : Automatically selected, cannot be cancelled.
** : Eco 40-60 (

) is the test programme in accordance with EN 60456:2016 and energy

label with Commission Delegated Regulation (EU) 1061/2010)

***: Eco 40-60 with 40 °C temperature selection is the test programme in accordance with

EN 60456:2016/prA:2019 and energy label with Commission Delegated Regulation (EU) 2019/2014

- : See the programme description for maximum load.

C

INFORMATION

• Water and power consumption may vary subject to the changes in water pressure, water
hardness and water temperature, ambient temperature, type and amount of laundry,
selection of auxiliary functions and spin speed, and changes in the mains voltage.

• When selecting a programme, you can see the washing duration on the display
of your machine. Depending on the amount of laundry you have loaded into the
machine, there might be a difference of 1 to 1.5 hours between the duration shown
on the display and the actual duration of the washing programme. The duration will
be corrected automatically right after the washing programme has started.

• The auxiliary functions in the table may vary according to the model of your machine.

• Auxiliary function selection modes can be changed by the manufacturing company.
Existing selection modes can be removed or new selection modes can be added.

• Always select the lowest appropriate temperature. The most efficient programmes in terms of
energy consumption are generally those that perform at lower temperatures and longer duration.

• Noise and remaining moisture content are influenced by the spinning speed: the higher the spinning
speed in the spinning phase, the higher the noise and the lower the remaining moisture content.

Consumption Values (EN)

Temperature

Selection (°C)

40

Eco 40-60

Cottons 20

Cottons 60

Synthetics 40 1200 3 02:25 0,850 70 40 40

Fast Full Load / Mini 14‘ 30

40

40

Spin Speed (rpm)

1400
1400
1400

1400

1400

1400

Capacity (kg)

8 03:38

4 02:47

2 02:47

8 03:40 0,600 93 20 53

8 03:40 1,800 95 60 53

8 00:28 0,200 66 23 62

Program Duration

(hh:mm)

1,019 54
0,579 39,5
0,227 28

Energy Consumption

(kWh/cycle)

Water

Consumption(L/

cycle)

Laundry

41 53
35 53
22 53

Temperature (°C)

Remaining Moisture

Content (%)

16 / EN

Washing Machine / User’s Manual

4.3.5 Main programmes

Depending on the type of fabric, use the
following main programmes.

• Cottons

You can wash your durable cotton laundry
(sheets, bedlinen, towels, bathrobes, underwear
etc.) in this programme. When you press the
quick wash function key, programme duration
becomes notably shorter but effective washing is
ensured thanks to intense washing movements.
If the quick wash function is not selected,
superior washing and rinsing performance is
ensured for your heavily soiled laundry.

• Synthetics

You can use this programme to wash t-shirts,
synthetic/cotton mix fabrics etc. Programme
duration is notably shorter and efficient
washing performance is ensured. If the
quick wash function is not selected, superior
washing and rinsing performance is ensured
for your heavily soiled laundry.

• Hand Wash

Use this programme to wash your woollen/
delicate clothes. Select the appropriate
temperature complying with the tag of your
clothes. Your laundry will be washed with very
delicate movements to avoid any damage.

4.3.6 Additional programmes

For special cases, additional programmes are
available in the machine.

C

• Additional programmes may differ
according to the model of the machine.

•

Eco 40-60

The eco 40-60 programme is able to clean
normally soiled cotton laundry declared to be
washable at 40 °C or 60 °C, together in the same
cycle, and that this programme is used to assess
the compliance with the EU ecodesign legislation.

Although it washes longer than all other
programmes, it provides high energy and water
savings. Actual water temperature may be
different from the stated wash temperature. When
you load the machine with less laundry (e.g. ½
capacity or less), periods in programme stages
may automatically get shorter. In this case, energy
and water consumption will decrease.

INFORMATION

• Hygiene+

Use this programme for laundry that requires
an intense, long, anti-allergic and hygienic
washing cycle at high temperature. A high
level of hygiene is ensured thanks to the long
heating and additional rinsing step.

• The programme was tested by the "VDE"
institute while the temperature was 20°C,
and its efficiency in bacteria and mould
elimination was certified.

• The programme has been tested by “The
British Allergy Foundation - Allergy UK”
while the temperature was 60°C, and its
efficiency in eliminating bacteria and mould,
as well as allergens, was certified.

Allergy UK is the trademark of the
British Allergy Foundation. The Seal
of Approval has been designed to
provide guidance to persons who
want information whether the

product significantly decreases the
amount of allergens in the environment it is
installed or whether it limits/reduces/eliminates the
allergens. Its purpose is to provide evidence that
the products have been tested scientifically or
reviewed to provide measurable results.

• Delicates

You can use this programme to wash delicate
laundry such as cotton/synthetic mix knitted
clothes or socks. Washing movements in this
programme are more delicate. Set the temperature
to 20 degrees or use the Cold Wash option for
clothes whose colour you wish to preserve.

•

Fast Full Load / Mini 14‘

Use this programme to wash your lightly soiled
cotton clothes in a short time. The programme
duration can be reduced down to 14 minutes
when the quick wash function is selected. When
the quick wash function is selected, maximum 2
(two) kg of laundry must be washed.

• Dark Wash

Use this programme to preserve the colour
of your dark-coloured clothes and jeans. This
programme provides high efficiency in washing,
thanks to a special drum movement, even at low
temperatures. It is recommended to use liquid
detergent or woollen shampoo for dark coloured
laundry. Do not wash your delicate clothes that
contain wool etc. in this programme.

17 / EN

Washing Machine / User’s Manual

•

Mix 40

You can use this programme to wash cottons and
synthetics together without the need to sort them.

•

Shirts

Use this programme to wash shirts made of
cotton, synthetic and synthetic blended fabrics
together. This programme ensures that your
clothes wrinkle less. When the quick wash function
is selected, the Pre-treatment algorithm is used.

• Apply the pre-treatment chemical directly onto
the clothes, or add it together with the detergent
when the machine starts to take in water from
the main wash compartment. This way, it will
take you much shorter to get the performance
you would normally get with a regular washing
cycle. Life of your shirts will be longer.

•

Sportswear

Use this programme to wash outdoor/sports
clothes that contain cotton/synthetic mix, as
well as waterproof cloths like gore-tex. This
programme washes your laundry delicately
thanks to its special turning movements.

•

Stain

Your washing machine has a special stain
programme ensuring that different types of
stains are removed in the most efficient way. Use
this programme only to use durable, colourfast
cottons. Do not wash delicate or non-colourfast
clothes in this programme. You should check the
tags of clothing before washing (recommended
for shirts, trousers, shorts, t-shirts, baby clothes,
pyjamas, aprons, table cloths, bedding, duvet
covers, sheets, bath/brach towels, regular towels,
socks, and cotton underwear suitable for long
washing cycles at a high temperature). With the
auto stain programme, you can remove 24 types
of stains grouped into two categories according
to quick function selection. Here you can see the
stain groups based on quick function selection.

Below you will find the stain groups based on
the quick function.

When the quick function is selected:
Blood Fruit juice
Chocolate Ketchup
Pudding Red Wine
Egg Curry
Te a Jam
Coffee Coal

18 / EN

When the quick function is not selected:
Butter Food
Grass Mayonnaise
Mud Salad Dressing
Coke Make-up
Sweat Machine Oil
Collar Soil Baby food

• Select the stain programme.

• In the stain groups stated above, find the
type of stain you want to remove and select
the quick auxiliary function selection key to
select the relevant group.

• Carefully read the tag of the clothing and
make sure that the temperature and spin
speed selected are suitable.

• Down Wear

Use this programme to wash down coats,
vests, jackets etc. that bear a “machine­washable” tag. Thanks to special spin profiles,
it is ensured that water reaches the air gaps
between feathers.

4.3.7 Special programmes

For specific applications, select any of the
following programmes.

• Rinse

Use when you want to rinse or starch separately.

• Spin+Pump

Use this programme to remove the water on
the clothes/in the machine.

Before selecting this programme, select the
desired spin speed and press Start/Pause
button. First, the machine will drain the water
inside of it. Then, it will spin the laundry at
the selected spin speed, and drain the water
coming off of the laundry.

If you only want to drain the water without
spinning the laundry, select the “Spin+Pump
programme, and use the Spin Speed
Adjustment button to select the No Spin
function. Press the Start/Pause button.

C

• Use a lower spin speed for
delicate laundries.

INFORMATION

Washing Machine / User’s Manual

4.3.8 Temperature selection

Whenever a new programme is selected, the
recommended temperature for the selected
programme appears on the temperature indicator.

To decrease the temperature, press the
Temperature Adjustment button. Temperature
will decrease gradually. When the cold level is
selected, temperature level lights will not be on.

C

• If the programme has not reached
the heating step, you can change
the temperature without switching
the machine to Pause mode.

INFORMATION

4.3.9 Spin speed selection

Whenever a new programme is selected, the
recommended spin speed of the selected
programme is displayed on the spin speed indicator.

To decrease the spin speed, press the Spin
Speed Adjustment button. Spin speed decreases
gradually. Then, depending on the model of the
product, "Rinse Hold" and "No Spin" options
appear on the display. When the “No Spin” function
is selected, rinse level indicator lights will not be on.

Rinse hold

If you are not going to unload your clothes
immediately after the programme ends, you can use
rinse hold function to keep your laundry in the final
rinsing water in order to prevent them from getting
wrinkled when there is no water in the machine.
Press Start/Pause button after this process if you
want to drain the water without spinning your
laundry. Programme will resume where it left off,
drain the water and then it will be complete.

If you want to spin the laundry held in water, adjust
the Spin Speed and press Start/Pause button.
Programme will resume. Water will be drained,
laundry will be spun and the programme will end.

C

• If the programme has not reached the spin
step, you can change the spin speed without
switching the machine to Pause mode.

INFORMATION

4.3.10 Auxiliary function selection

Select the desired auxiliary functions before
starting the programme. You can also select
or cancel auxiliary functions suitable for the
running programme without pressing the Start/
Pause button while the machine is operating.
To do this, the machine must be in a step
before the auxiliary function you are going to
select or cancel. If the auxiliary function cannot
be selected or cancelled, light of the relevant
function will flash 3 times to warn the user.

C

• If a second auxiliary function conflicting
with the first one is selected before starting
the machine, the function selected first
will be cancelled and the second auxiliary
function selection will remain active.

• An auxiliary function which is not compatible
with the programme cannot be selected.
(See "Programme and consumption table")

• Auxiliary Function buttons may vary
according to the model of the machine.

INFORMATION

4.3.10.1 Auxiliary functions

•

Prewash

A Prewash is only worthwhile for heavily soiled
laundry. Not using the Prewash will save
energy, water, detergent and time.

C

• Prewash without detergent is
recommended for tulle and curtains.

• Shorter Wash

When this function is selected, durations of
relevant programmes get shorter by 50%.

Thanks to the optimised washing steps,
high mechanic activity and optimum water
consumption, high washing performance is
achieved in spite of the reduced duration.

• Rinse Plus

This function enables the machine to carry
out another rinsing cycle in addition to the
one carried out after the main wash. Thus, the
risk for sensitive skins (babies, allergic skins,
etc.) to be effected by the minimal detergent
remnants on the laundrwy can be reduced.

INFORMATION

19 / EN

Washing Machine / User’s Manual

4.3.10.2 Functions/Programmes
Selected by Pressing the Function
Buttons for 3 Seconds

• Machine Care

To select this programme, press and hold the
auxiliary function button 1 for 3 seconds.

Use it regularly (every 1-2 months) to clean
the drum and ensure the required hygiene is
provided. Run the programme while the machine
is totally empty. To obtain better results, put
powder lime-scale remover for washing machines
into the detergent compartment no. “2”. When
the programme is over, leave the loading door
ajar so that the inside of the machine gets dry.

C

• This is not a washing programme.
It is a maintenance programme.

• Do not run this programme when there are
any objects in the machine. If you try to do
so, the machine will automatically detect that
there is load inside and abort the programme.

• Child Lock

You can prevent children from tampering with
the machine by using the Child Lock feature.
Thus you can avoid any changes in a running
programme.

C

• If the Programme Selection knob is turned

• Even if another programme is selected

INFORMATION

INFORMATION

when the Child Lock is enabled, "Con"
appears on the display. While the Child Lock
is enabled, you cannot make any change in
the programmes, the selected temperature,
the speed or the auxiliary functions.

with the Programme Selection knob while
the Child Lock is enabled, previously
selected programme will continue running.

To enable Child Lock:

Press and hold the Auxiliary Function button 2
for 3 seconds. While you’re holding the button
pressed for 3 seconds, C03, C02 and C01
will be displayed respectively.Then, “Con” will
be displayed to warn the user that child lock
is enabled.If you press any button or turn the
Programme Selection knob while the Child Lock
is enabled, the same warning will be displayed.

To disable Child Lock:

Press and hold the Auxiliary Function button 2
for 3 seconds while the programme is running.
While you’re holding the button pressed for 3
seconds, C03, C02 and C01 will be displayed
respectively. Then, “COF” will be displayed to
warn the user that child lock is disabled.

C

• In addition to the method above, to deactivate
the Child Lock, switch the Programme Selection
knob to On/Off position when no programme
is running, and select another programme.

• Child Lock will not be disabled after
a power failure or unplugging.

•

AntiCrease+

If you press and hold the auxiliary function button
3 for 3 seconds, this function will be selected
and the programme follow-up light of the relevant
programme will turn on. When this function is
selected, the drum will rotate for up to eight hours
to ensure that the clothes do not crease at the end
of the programme. At any time during these eight
hours, you can cancel the programme and unload
the machine. Just press any button or turn the
programme selection knob to end the function. The
programme follow-up light will remain on even if you
end the function by pressing any button. If you end
the function by turning the programme selection
knob, the programme follow-up light will remain on
or go off depending on the selected programme.
If you do not cancel the function by pressing the
Auxiliary Function button 3 for 3 seconds, it will be
used in the next washing cycles as well.

INFORMATION

20 / EN

Washing Machine / User’s Manual

4.3.11 End Time Adjustment

The End Time Adjustment function allows you to
set the end time of the programme up to 19 hours.
You can increase this time by 1-hour intervals.

C

• Please do not use liquid detergent if you
have selected the End Time Adjustment
function. Stains might remain on the clothes.

1. Open the loading door, place the laundry
and add detergent, etc.

2. Select the washing programme,
temperature, spin speed and, if required,
the auxiliary functions.

3. Press the
select the desired time.

4. Press the Start/Pause button. The delayed end
time you have set will be displayed. Countdown
will start for delayed end. On the display, “_” will
move up and down next to the delayed end time.

INFORMATION

End Time Adjustment

button and

2. Then, select the programme you want to run
again.

3.

Press Start/Pause button to start the programme.

4.3.12 Starting the programme

1. Press Start/Pause button to start the programme.

2. Programme follow-up light showing the
startup of the programme will turn on.

C

• If no programme is started or no key is
pressed within 10 minutes during the
programme selection process, the display
lights will go off. Once the Programme
Selection knob is turned or any button is
pressed, display lights will turn on again.

INFORMATION

4.3.13 Progress of programme

Progress of a running programme can be
followed from the Programme Follow-up
indicator. At the beginning of each programme
step, the relevant indicator light will turn on.

C

• If the programme has not started,
you can add laundry into the machine
during the delayed end time.

5. At the end of the countdown, duration of
the selected programme will be displayed.
“_” will disappear and the selected
programme will start.

Changing the delayed end time

If you want to change the time during countdown:
Turn the programme selection knob to cancel the
delayed end time function, and then set the desired
time again.

1. Press the
pressed for the first time, the programme
duration will be rounded up to the closest
whole number time. Each following press will
increase the time by an hour.

2. If you want to decrease the delayed end
time, press the
consecutively until the desired time is displayed.

Cancelling the delayed end function

If you want to cancel the delayed end time
countdown and start the programme immediately:

1. Set the Programme Selection knob to any
programme. This way, the Delayed End time
will be cancelled. The End/Cancel light will
flash continuously.

INFORMATION

End Time Adjustment

End Time Adjustment

button. When

button

C

• If the “Anti-crease+” auxiliary function
has been selected, “End” LED and “Anti­crease+” LED will be on at the same
time while this step is continuing.

• To end the programme while the “Anti­crease+” step is running, simply press any
button or turn the programme selection knob.

You can change the auxiliary functions, speed
and temperature settings without stopping the
programme flow while the programme is running.
To do this, the change you are going to make
must be something that will be carried out after
the programme step that is running. If the change
is not suitable, relevant lights will flash 3 times.

C

• If the machine does not proceed to the
spinning step, the Rinse Hold function
might be active or the automatic
unbalanced load detection system might
be activated due to the unbalanced
distribution of the laundry in the machine.

INFORMATION

INFORMATION

21 / EN

Washing Machine / User’s Manual

4.3.14 Loading door lock

There is a locking system on the loading door of
the machine that prevents opening of the loading
door in cases when the water level is unsuitable.

Loading door light will start flashing when the
machine is switched to Pause mode. The machine
checks the level of the water inside. If the level is
suitable, the loading door light will turn off and the
loading door can be opened within 1-2 minutes.

If the level is unsuitable, the loading door light
will remain on and the loading door cannot be
opened. If you are obliged to open the loading
door while the Loading Door light is on, you
must cancel the current programme. See
"Cancelling the programme"

Opening the loading door in case of power
failure:

INFORMATION

C

• In case of a power failure, you can use the
loading door emergency handle under the pump
filter lid to manually open the loading door.

WARNING!

A

• Before opening the loading door, make sure that
there is no water in the machine to avoid flooding.
Water may be hot and could cause scalding.

4.3.15 Changing the selections
after programme has started

Switching the machine to pause mode

Press the Start/Pause to switch the machine
to pause mode while a programme is running.
The light of the current programme will flash on
the Programme Follow-up indicator, indicating
that the machine has switched to pause mode.

Also, when the loading door is ready to be
opened, the Loading Door light will turn off in
addition to the programme step light.

Changing the auxiliary function, speed and
temperature

Depending on the step the programme has
reached, you can cancel or select auxiliary
functions. See “Auxiliary function selection”.

You can also change the speed and
temperature settings. See "Spin speed
selection" and "Temperature selection".

C

• If no change is allowed, the
relevant light will flash 3 times.

Adding and removing laundry

1. Press the “Start/Pause” button to pause the
machine. The programme follow-up light of
the relevant step during which the machine
was switched into the pause mode will flash.

2. Wait until the Loading Door can be opened.

3. Open the loading door and add or take out
laundry.

4. Close the loading door.

5. Make changes in auxiliary functions,
temperature and speed settings if necessary.

6. Press the “Start/Pause” button to start the
machine.

INFORMATION

•

Turn off and unplug the appliance.

•

Open the loading door by pulling the loading

door emergency handle downwards.

•

Try to pull the handle downwards again

if the loading door is not opened.

22 / EN

Washing Machine / User’s Manual

4.3.16 Cancelling the programme

To cancel the programme, turn the Programme
Selection knob to select another programme.
Previous programme will be cancelled. End/
Cancel light will flash continuously to notify that
the programme has been cancelled.

When you turn the Programme Selection knob,
the machine will end the programme but will not
discharge the water inside. When you select
and start a new programme, the newly selected
programme will start depending on the step
the previous programme was cancelled in. For
example, the machine may take in additional
water or continue to wash with the water inside.

C

• Depending on the step where the
programme was cancelled in, you
may have to add detergent and
softener again for the programme
you have selected anew.

INFORMATION

4.3.17 End of programme

At the end of the programme, “End” will be
displayed.

1. Wait until the light of the loading door goes
off completely.

2. Switch the programme selection knob to
On/Off to switch off the machine.

3. Take out your laundry and close the loading
door. Your machine is now ready for the
next washing cycle.

4.3.18 Your machine has the
"Pause Mode" function.

After using the On/Off button to switch on the
machine, if you do not start any programme in
the selection step or do not perform anything
else, or if you do not do anything in 10 minutes
after the selected programme has ended, the
machine will automatically switch to energy
saving mode. Also, if your product has a display
that shows programme time, this display will
completely turn off. If you turn the Programme
Selection knob or touch any button, the lights
and the display will switch back to the previous
position. The selections you make when exiting
the energy efficiency mode may change. Check
if your selections are correct before starting the
programme. If necessary, make adjustments
again.This is not an error.

23 / EN

Washing Machine / User’s Manual

4.4 Maintenance and cleaning

Service life of the product extends and
frequently faced problems decrease if cleaned
at regular intervals.

4.4.1 Cleaning the detergent drawer

Remove any powder residue buildup in the
drawer. To do this;

a. You can remove

the detergent
drawer by
pulling it towards
yourself strongly.

After every washing
make sure that no foreign
substance is left in the
drum.

If the holes on the bellow shown in the figure is
blocked, open the holes using a toothpick.

C

• Foreign metal substances will cause
rust stains in the drum. Clean the
stains on the drum surface by using
cleaning agents for stainless steel.
Never use steel wool or wire wool.

INFORMATION

C

• If more than a normal amount of softener
and liquid detergent mixture starts to
remain in the softener compartment,
the siphon must be cleaned.

b. Wash the drawer and the siphon with plenty

of lukewarm water in a washbasin. Wear
protective gloves or use an appropriate
brush to avoid touching the residues in the
drawer when cleaning.

c. Replace the drawer into its housing after

cleaning. Check if the siphon is in its original
location.

INFORMATION

4.4.2 Cleaning the loading
door and the drum

For products with drum cleaning programme,
please see Operating the product ­Programmes.

C

• Repeat Drum Cleaning process
in every 2 months.

• Use an anti-limescale suitable
for the washing machines.

INFORMATION

A

• Never use sponge or scrub
materials. These will damage the
painted and plastic surfaces.

WARNING

4.4.3 Cleaning the body
and control panel

Wipe the body of the machine with soapy
water or non-corrosive mild gel detergents as
necessary, and dry with a soft cloth.

Use only a soft and damp cloth to clean the
control panel.

4.4.4 Cleaning the water intake filters

There is a filter at the end of each water intake
valve at the rear of the machine and also at
the end of each water intake hose where they
are connected to the tap. These filters prevent
foreign substances and dirt in the water to
enter the washing machine. Filters should be
cleaned as they do get dirty.

24 / EN

1. Close the taps.

Washing Machine / User’s Manual

2. Remove the nuts of the water intake hoses
to access the filters on the water intake
valves. Clean them with an appropriate
brush. If the filters are too dirty, take them
out by means of pliers and clean them.

3. Take out the filters on the flat ends of the
water intake hoses together with the gaskets
and clean thoroughly under running water.

4. Replace the gaskets and filters carefully in their
places and tighten the hose nuts by hand.

4.4.5 Draining remaining water

and cleaning the pump filter

The filter system in your machine prevents
solid items such as buttons, coins and fabric
fibers clogging the pump impeller during
discharge of washing water. Thus, the water
will be discharged without any problem and the
service life of the pump will extend.

If the machine fails to drain water, the pump
filter is clogged. Filter must be cleaned
whenever it is clogged or in every 3 months.
Water must be drained off first to clean the
pump filter.

In addition, prior to transporting the machine
(e.g., when moving to another house) and in
case of freezing of the water, water may have
to be drained completely.

A

• Foreign substances left in the pump
filter may damage your machine
or may cause noise problem.

In order to clean the dirty filter and discharge
the water:

1. Unplug the machine to cut off the supply
power.

WARNING

2. Some of our products have emergency
draining hose and some does not have.
Follow the steps below to discharge the
water.

Discharging the water when the product has
an emergency draining hose:

a. Pull the emergency draining hose out from

its seat

b. Place a large container at the end of the

hose. Drain the water into the container by
pulling out the plug at the end of the hose.
When the container is full, block the inlet
of the hose by replacing the plug. After
the container is emptied, repeat the above
procedure to drain the water in the machine
completely.

c. When draining of water is finished, close the

end by the plug again and fix the hose in its
place.

d. Turn the pump filter to take it out.

3. Clean any residues inside the filter as well
as fibers, if any, around the pump impeller
region.

4. Install the filter.

5. If the filter cap is composed of two pieces,
close the filter cap by pressing on the tab.
If it is one piece, seat the tabs in the lower
part into their places first, and then press
the upper part to close.

A

• Temperature of the water inside the
machine may rise up to 90 ºC. To avoid
burning risk, filter must be cleaned after
the water in the machine cools down.

25 / EN

WARNING

Washing Machine / User’s Manual

5 Troubleshooting

Programmes do not start after the loading door is
closed.

• Start / Pause / Cancel button is not pressed. >>>Press
Start / Pause / Cancel button.

• It may be difficult to close the loading door in case of
excessive loading. >>>Reduce the amount of laundry and
make sure that the loading door is closed properly.

Programme cannot be started or selected.

• The product has switched to self protection mode due to a
supply problem (line voltage, water pressure, etc.). >>>
To cancel the programme, turn the Programme Selection
knob to select another programme. Previous programme
will be cancelled (see. “Cancellation of programme”).

Water inside the product.

• Some water has remained in the product due to the quality
control processes in the production. >>>This is not a
failure; water is not harmful to the product.

The product does not take water in.

• Tap is turned off. >>>Turn on the taps.

• Water inlet hose is bent. >>>Flatten the hose.

• Water inlet filter is clogged. >>>Clean the filter.

• Loading door is not closed. >>>Close the door.

The product does not drain water.

• Water drain hose is clogged or twisted. >>>Clean or flatten
the hose.

• Pump filter is clogged. >>> Clean the pump filter.

Product vibrates or makes noise.

• Product is standing unbalanced. >>>Stable the product by
adjusting the feet.

• A hard substance has entered into the pump filter.
>>>Clean the pump filter.

• Transportation safety bolts are not removed. >>>Remove
the transportation safety bolts.

• Laundry quantity in the product is too little. >>>Add more
laundry to the product.

• Excessive laundry is loaded in the product. >>>Take out
some of the laundry from the product or distribute the load
by hand to balance it homogeneously in the product.

• Product is leaning on a rigid item. >>>Make sure that the
product is not leaning on anything.

There is water leaking from the bottom of the product.

• Water drain hose is clogged or twisted. >>>Clean or flatten
the hose.

• Pump filter is clogged. >>>Clean the pump filter.

Product stopped shortly after the programme started.

• Machine has stopped temporarily due to low voltage.
>>>Product will resume running when the voltage
restores to the normal level.

Product directly drains the water it takes in.

• Draining hose is not at adequate height. >>>Connect the
water draining hose as described in the user manual.

No water can be seen in the product during washing.

• Water is inside the invisible part of the product. >>>This
is not a failure.

Loading door cannot be opened.

• Loading door lock is activated because of the water level in
the product. >>>Drain the water by running the Pump or
Spin programme.

• Product is heating up the water or it is at the spinning cycle.
>>> Wait until the programme completes.

• Loading door may be stuck because of the pressure it is
subjected to. >>>Grab the handle and push and pull the
loading door to release and open it.

• If there is no power, loading door of the product will not
open. >>>To open the loading door, open the pump filter
cap and pull down the emergency handle positioned at the
rear side of the said cap. See "Loading door lock"

Washing takes longer than specified in the user
manual.(*)

• Water pressure is low. >>>Product waits until taking in
adequate amount of water to prevent poor washing quality
due to the decreased amount of water. Therefore, the
washing time extends.

• Voltage is low. >>>Washing time is prolonged to avoid poor
washing results when the supply voltage is low.

• Input temperature of water is low. >>>Required time to
heat up the water extends in cold seasons. Also, washing
time can be lengthened to avoid poor washing results.

• Number of rinses and/or amount of rinse water have
increased. >>>Product increases the amount of rinse
water when good rinsing is needed and adds an extra
rinsing step if necessary.

• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>> Use recommended amount of
detergent.

Programme time does not countdown. (On models
with display) (*)

• Timer may stop during water intake. >>>Timer indicator
will not countdown until the product takes in adequate
amount of water. The product will wait until there is
sufficient amount of water to avoid poor washing results
due to lack of water. Timer indicator will resume countdown
after this.

• Timer may stop during heating step. >>>Timer indicator
will not countdown until the product reaches the selected
temperature.

• Timer may stop during spinning step. >>>Automatic
unbalanced load detection system is activated due to the
unbalanced distribution of the laundry in the product.

Programme time does not countdown. (*)

• There is unbalanced load in the product. >>>Automatic
unbalanced load detection system is activated due to the
unbalanced distribution of the laundry in the product.

Product does not switch to spinning step. (*)

• There is unbalanced load in the product. >>>Automatic
unbalanced load detection system is activated due to the
unbalanced distribution of the laundry in the product.

• The product will not spin if water is not drained completely.
>>>Check the filter and the draining hose.

• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>> Use recommended amount of
detergent.

26 / EN

Washing Machine / User’s Manual

Washing performance is poor: Laundry turns gray. (**)

• Insufficient amount of detergent has been used over a long
period of time. >>>Use the recommended amount of
detergent appropriate for water hardness and the laundry.

• Washing has been made at low temperatures for a long
time. >>>Select the proper temperature for the laundry
to be washed.

• Insufficient amount of detergent is used with hard water.
>>>Using insufficient amount of detergent with hard
water causes the soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult to eliminate graying
once it happens. Use the recommended amount of
detergent appropriate for water hardness and the laundry.

• Excessive amount of detergent is used. >>>Use the
recommended amount of detergent appropriate for water
hardness and the laundry.

Washing performance is poor: Stains persist or the
laundry is not whitened. (**)

• Insufficient amount of detergent is used. >>>Use the
recommended amount of detergent appropriate for water
hardness and the laundry.

• Excessive laundry is loaded in. >>>Do not load the product
in excess. Load with amounts recommended in the
"Programme and consumption table".

• Wrong programme and temperature were selected.
>>>Select the proper programme and temperature for
the laundry to be washed.

• Wrong type of detergent is used. >>>Use original detergent
appropriate for the product.

• Excessive amount of detergent is used. >>>Put the
detergent in the correct compartment. Do not mix the
bleaching agent and the detergent with each other.

Washing performance is poor: Oily stains appeared
on the laundry. (**)

• Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this procedure, please see "Cleaning the
loading door and the drum".

Washing performance is poor: Clothes smell
unpleasantly. (**)

• Odours and bacteria layers are formed on the drum as a
result of continuous washing at lower temperatures and/
or in short programmes. >>>Leave the detergent drawer
as well as the loading door of the product ajar after each
washing. Thus, a humid environment favorable for bacteria
cannot occur in the machine.

Colour of the clothes faded. (**)

• Excessive laundry was loaded in. >>>Do not load the
product in excess.

• Detergent in use is damp. >>> Keep detergents closed in
an environment free of humidity and do not expose them
to excessive temperatures.

• A higher temperature was selected. >>>Select the proper
programme and temperature according to the type and
soiling degree of the laundry.

Washing machine does not rinse well.

• The amount, brand and storage conditions of the detergent
used are inappropriate. >>>Use a detergent appropriate
for the washing machine and your laundry. Keep
detergents closed in an environment free of humidity and
do not expose them to excessive temperatures.

• Detergent was put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.

• Pump filter is clogged. >>>Check the filter.

• Drain hose is folded. >>>Check the drain hose.

Laundry became stiff after washing. (**)

• Insufficient amount of detergent is used. >>>Using
insufficient amount of detergent for the water hardness
can cause the laundry to become stiff in time. Use
appropriate amount of detergent according to the water
hardness.

• Detergent was put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.

• Detergent was mixed with the softener. >>>Do not mix
the softener with detergent. Wash and clean the drawer
with hot water.

Laundry does not smell like the softener. (**)

• Detergent was put in the wrong compartment. >>>If
detergent is put in the prewash compartment although
prewash cycle is not selected, the product can take this
detergent during rinsing or softener step. Wash and clean
the drawer with hot water. Put the detergent in the correct
compartment.

• Detergent was mixed with the softener. >>>Do not mix
the softener with detergent. Wash and clean the drawer
with hot water.

Detergent residue in the detergent drawer. (**)

• Detergent was put in wet drawer. >>>Dry the detergent
drawer before putting in detergent.

• Detergent has gotten damp. >>>Keep detergents closed in
an environment free of humidity and do not expose them to
excessive temperatures.

• Water pressure is low. >>>Check the water pressure.

• The detergent in the main wash compartment got wet
while taking in the prewash water. Holes of the detergent
compartment are blocked. >>>Check the holes and clean
if they are clogged.

• There is a problem with the detergent drawer valves.
>>>Call the Authorised Service Agent.

• Detergent was mixed with the softener. >>>Do not mix
the softener with detergent. Wash and clean the drawer
with hot water.

• Regular drum cleaning is not applied. >>>Clean the drum
regularly. For this procedure, please see "Cleaning the
loading door and the drum".

27 / EN

Washing Machine / User’s Manual

Too much foam forms inside the product. (**)

• Improper detergents for the washing machine is used.
>>>Use detergents appropriate for the washing machine.

• Excessive amount of detergent is used. >>>Use only
sufficient amount of detergent.

• Detergent was stored under improper conditions. >>>Store
detergent in a closed and dry location. Do not store in
excessively hot places.

• Some meshed laundry such as tulle may foam too much
because of their texture. >>>Use smaller amounts of
detergent for this type of item.

• Detergent was put in the wrong compartment. >>>Put the
detergent in the correct compartment.

• Softener is being taken early by the product. >>>There
may be problem in the valves or in the detergent drawer.
Call the Authorised Service Agent.

Foam is overflowing from the detergent drawer.

• Too much detergent is used. >>>Mix 1 tablespoonful
softener and ½ l water and pour into the main wash
compartment of the detergent drawer.

>>>Put detergent into the product suitable for the

programmes and maximum loads indicated in the
“Programme and consumption table”. When you use
additional chemicals (stain removers, bleaches and etc.),
reduce the amount of detergent.

Laundry remains wet at the end of the programme. (*)

• Excessive foam has occurred and automatic foam
absorption system has been activated due to too much
detergent usage. >>>Use recommended amount of
detergent.

(*) The product does not switch to spinning
step when the laundry is not evenly distributed
in the drum to prevent any damage to the
product and to its surrounding environment.
Laundry should be rearranged and re-spun.

(**) Regular drum cleaning is not applied. Clean
the drum regularly. See 4.4.2

A

• If you cannot eliminate the problem
although you follow the instructions in
this section, consult your dealer or the
Authorised Service Agent. Never try to
repair a nonfunctional product yourself.

28 / EN

WARNING

Washing Machine / User’s Manual

6

BUILT-IN INSTALLATION

820 mm

580 mm

600 mm

554 mm

14 mm

597 mm

817 mm

153 mm

60 mm

29 / EN

Washing Machine / User’s Manual

30 / EN

Washing Machine / User’s Manual

31 / EN

Washing Machine / User’s Manual

32 / EN

Washing Machine / User’s Manual

IF THE CABINET DOOR OPENS TO RIGHT

IF THE CABINET DOOR OPENS TO LEFT

33 / EN

Washing Machine / User’s Manual

34 / EN

Washing Machine / User’s Manual

1

2

3

4

35 / EN

Washing Machine / User’s Manual

36 / EN

Washing Machine / User’s Manual

820 mm820 mm

37 / EN

Service Ref. No.

1493

Service Ref. No.

1493

Washing Machine / User’s Manual

38 / EN

Washing Machine / User’s Manual



BLOMBERG UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Blomberg product is guaranteed against faulty materials, defective components or manufacturing defects.

The standard guarantee starts from the date of original purchase of the product, and lasts for a period of thirty six
(36) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or
our contact centre on 0333 207 9870 (UK and Northern Ireland) or 01 691 0160 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in
addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.

• Functional replacement parts to repair a product.

• The costs of a Blomberg Approved Engineer to carry out the repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.

• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light

bulbs.

• Repairs necessary as a direct or indirect result of:

- Accidental damage, misuse or abuse of a product.

- An attempted repair of a product by anyone other than a Blomberg Approved Engineer (the “Engineer”).

- Installation or use of a product where such installation or use fails to meet the requirements contained in this

• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have

This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept
and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance
with the expected standards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work.

• Damaged food, clothing or other items.

• Meals taken at restaurants or from takeaways.

• General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.

2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential

3. The product must be correctly installed, located and operated in accordance with the instructions contained in the

4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing

5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)

6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of

7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be

8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).

9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this

10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical

guarantee or the User Instructions Booklet.

previously agreed to the installation environment).

domestic household premises, unless we have previously agreed to the installation environment.

User Instructions Booklet provided with your product.

Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product).

registered gas installer.

Ireland.

void if the product is resold.

guarantee. If you have any questions, please call our Call Centre on the number set out above.

or verbal abuse in the course of carrying out their duties.



11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Blomberg offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.

• Where a service call has been made and the engineer finds that there is no fault with your product.

• That your product has not been installed or operated in accordance with the User Instructions Booklet.

• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.



BLOMBERG UK AND IRELAND OPTIMA INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS

This 10 year guarantee relates to Blomberg products that feature the Optima Inverter Motor.

The Optima Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in
the previous section.

In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase
date. You can register by first visiting blomberguk.com/register and by following the online instructions.

All Blomberg appliances come with a 3 year parts and labour guarantee as standard. When you register your appliance for the
Optima Inverter Motor 10 year guarantee, you are also registering your appliance for the standard 3 year parts and labour
guarantee.

Blomberg built-in or integrated products purchased from Euronics agents come with a 3 year parts and labour guarantee which
is extended to 5 years, free of charge, upon registration of the appliance. When you register your appliance for this additional 2
years, you will automatically activate the Optima Inverter Motor 10 year guarantee. You do not need to register twice. To make
a claim against your Blomberg Optima Inverter Motor Guarantee (the “Guarantee”), all customer and product details must be
registered with Beko plc using the procedure outlined below.

1. This extra 7 years or 5 years (for built-in appliances from Euronics agents) Guarantee is only effective after the
expiration of the standard manufacturer’s guarantee.

2. It is only valid for the Optima Inverter motors of selected washing machines, washer-dryers, tumble dryers and
dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid
for one replacement of the Optima motor during the extra 9-year (for free standing appliances) or 8 year (for built-in
appliances) guarantee period.

3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting
blomberguk.com/register.

4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be
quoted at the time of a claim being made.

5. Any repair/replacement of the Optima Inverter motor must only be carried out by an authorised Blomberg Service
Agent (the “Service Agent”).

6. Labour for the repair/replacement of the Optima Inverter motor is not included in this guarantee and is chargeable
directly by the Service Agent.

7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be
chargeable directly by the Service Agent.

8. The guarantee is not transferable and cannot be exchanged for cash.

9. There are no alternative or additional offers to this Guarantee.

10. The guarantee is exclusive of the manufacturer’s standard guarantee

11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.

12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at http://www.blomberguk.com/cookie-and-privacy.

13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.



HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation

Model number

Serial number

Purchased from

Date of purchase

available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our
online services. When you call us you may be required to input your serial number into your telephone keypad. For help please
visit Blomberguk.com/support/model-finder

• The product model number is printed on the Operating Instruction Booklet / User guide

• The product model and serial number is printed on the Rating Label affixed to the appliance.

• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of

purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting
service under guarantee.

For service under guarantee or for product advice please call our Contact centre

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be
levied where no fault is found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or
furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your serial
number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9870

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the
basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service
provider for exact call charges.

Republic of Ireland:

01 691 0160

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee
agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a
charge.

Should you experience any difficulty in obtaining service please call us on 0333 207 9870 or 01 691 0160

Contact us though our website

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a
product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK and Republic of Ireland product registrations please visit blomberguk.com/register