Please read these instructions first before using your appliance
Dear Customer,
Thank you for choosing a Blomberg appliance.
Please take some time to read this user manual before using your appliance, to ensure you
know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance is correctly
connected and fitted prior to use.
Please write your product model and serial number on the last page of this user manual, and
store in a safe location close to the appliance for easy future reference.
This user manual may also be applicable for several other models. Differences between
models will be listed.
If you have any questions or concerns, please call our contact centre or find help and
information online at www.beko.co.uk .com
Explanation of symbols used throughout this User Manual
• Important information or
C
A
useful hints about usage.
• Warning for hazardous
situations with regard
to life and property.
B
• Warning for electric shock.
• Recyclable materials.
Do not dispose of the packaging materials together with domestic or other wastes. Take them
to the packaging material collection points designated by the local authorities.
Page 3
1 General safety instructions
This section includes security
instructions which may help prevent
the injuries and material damage risks.
All kinds of warranties shall be invalid if
these instructions are not observed.
1.1 Life and property safety
CAUTION!
A
• Never place the product on a
carpet-covered floor. Electrical
parts will get overheated since
air cannot circulate from under
the device. This will cause
problems with your product.
• Unplug the product if it is not in
use.
• Always have the installation and
repairing procedures carried
out by the Authorised Service
Agent. The manufacturer shall
not be held liable for damages
that may arise from procedures
carried out by unauthorised
persons.
• The water supply and
draining hoses must be
securely fastened and remain
undamaged. Otherwise, water
leak may occur.
1.2 Hot surface safety
• While there is still water inside
the product, never open the
loading door or remove the filter.
Otherwise, risk of flooding and
injury from hot water will occur.
• Do not force open the locked
loading door. Door can be
opened a few minutes after the
washing cycle ends. In case
of forcing the loading door to
open, the door and the lock
mechanism may get damaged.
• Use detergents, softeners
and supplements suitable for
automatic washing machines
only.
• Follow the instructions on
the label of textiles and the
detergent package.
A
• While washing the laundry
at high temperatures, the
loading door glass will get hot.
Considering this fact, during
washing operation keep the
children away from the loading
door of the product to prevent
them touching it.
CAUTION!
Page 4
1.3 Children’s safety
A
• This product can be used by
• Packaging materials may be
• Electrical products are
CAUTION!
the children who are at the
age of 8 and over and the
people whose physical, sensory
or mental skills are not fully
developed or who do not have
necessary required experience
and knowledge as long as they
are supervised or trained about
the safe use of the product and
its risks. Children should not
play with the device. Cleaning
and maintenance works should
not be performed by children
unless they are supervised by
someone. Children of less than
3 years should be kept away
unless continuously supervised.
CAUTION!
A
dangerous for the children.
Keep packaging materials in a
safe place away from reach of
the children.
dangerous for the children.
Keep the children away from
the product when it is in use.
Do not allow them to play
with the product. Use child
lock to prevent children from
intervening with the product.
CAUTION!
A
• Do not forget to close the
loading door when leaving the
room where the product is
located.
• Store all detergents and
additives in a safe place away
from the reach of the children
by closing the cover of the
detergent container or sealing
the detergent package.
1.4 Electrical safety
B
• If the product has a failure, it
• This product is designed to
DANGER!
should not be operated unless
it is repaired by the Authorised
Service Agent. Risk of electric
shock!
resume operating in the event
of powering on after a power
interruption. If you wish to
cancel the programme, see
“Cancelling the programme”
section.
4 / EN
Washing Machine / User’s Manual
Page 5
B
DANGER!
• Plug the product into a
grounded outlet protected by
a 16 A fuse. Do not neglect to
have the grounding installation
made by a qualified electrician.
Our company shall not be
liable for any damages that
will arise when the product
is used without grounding
in accordance with the local
regulations.
B
DANGER!
• Do not wash the product by
spraying or pouring water onto
it! Risk of electric shock!
• Never touch the power cable
plug with wet hands! Do not
grab the power cord to unplug
the machine, always unplug it
by holding the socket with one
hand, and pulling the plug with
the other hand.
• Product should be unplugged
during installation, maintenance,
cleaning and repair procedures.
B
DANGER!
• If the power cable is damaged,
it must be replaced by the
manufacturer, after sales service
or a similarly qualified person
(preferably an electrician) or
someone designated by the
importer in order to avoid
possible risks.
2. Important instructions for
environment
2.1 Compliance with WEEE Directive
This product complies with EU
WEEE Directive (2012/19/EU).
This product bears a classification
symbol for waste electrical and
electronic equipment (WEEE).
This product has been manufactured with
high quality parts and materials which can
be reused and are suitable for recycling. Do
not dispose of the waste product with normal
domestic and other wastes at the end of its
service life. Take it to the collection center
for the recycling of electrical and electronic
equipment. Please consult your local
authorities to learn about these collection
centers.
Compliance with RoHS Directive:
The product you have purchased complies
with EU RoHS Directive (2011/65/EU). It
does not contain harmful and prohibited
materials specified in the Directive.
2.2 Package information
Packaging materials of the product are
manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the
packaging materials together with the
domestic or other wastes. Take them to
the packaging material collection points
designated by the local authorities.
3.Intended use
• This product has been designed for domestic
use. It is not for commercial purposes or it
should not be used out of its intended use.
• The product must only be used
for washing and rinsing of laundry
that are marked accordingly.
• The manufacturer waives any responsibility
arisen from incorrect usage or transportation.
• The service life of your product is 10 years.
During this period, original spare parts will be
available to operate the appliance properly.
5 / EN
Washing Machine / User’s Manual
Page 6
4 Technical specifications
Complying Commission Delegated Regulation (EU) No 1061/2010
Supplier name or trademarkBlomberg
Model name
Rated capacity (kg) 9
Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency)A+++
Annual Energy Consumption (kWh)
(1)
Energy consumption of the standard 60°C cotton programme at full load (kWh)0,940
Energy consumption of the standard 60°C cotton programme at partial load (kWh)0,810
Energy consumption of the standard 40°C cotton programme at partial load (kWh)0,810
Power consumption in ‘off-mode’ (W)0,500
Power consumption in ‘left-on mode’ (W)0,500
Annual Water Consumption (l)
(2)
Spin-drying efficiency class / Scale from A (Highest Efficiency) to G (Lowest Efficiency)B
Maximum spin speed (rpm)1400
Remaining moisture Content (%)53
Standard cotton programme
(3)
Programme time of the standard 60°C cotton programme at full load (min)225
Programme time of the standard 60°C cotton programme at partial load (min)205
Programme time of the standard 40°C cotton programme at partial load (min)205
Energy Consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load, and the consumption
of the low-power modes. Actual energy consumption will depend on how the appliance is used.
(2)
Water consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load. Actual water
consumption will depend on how the appliance is used.
(3)
“Standard 60°C cotton programme” and the “standard 40°C cotton programme” are the standard washing programmes to which the information
in the label and the fiche relates and these programmes are suitable to clean normally soiled cotton laundry and that they are the most efficient
programmes in terms of combined energy and water consumption.
Technical specifications may be changed without prior notice to improve the quality of the product.
LWF294411W
7163344500
194
10780
Cotton Eco 60°C and 40°C
• / -
6 / EN
Washing Machine / User’s Manual
Page 7
4.1 Installation
• Apply to the nearest authorised service
agent for the installation of your product.
• Preparation of the location and electrical,
tap water and waste water installations at
the place of installation is under customer's
responsibility.
• Make sure that the water inlet and discharge
hoses as well as the power cable are not
folded, pinched or crushed while pushing
the product into its place after installation or
cleaning procedures.
• Make sure that the installation and electrical
connections of the product are performed
by authorised service. Manufacturer shall
not be held liable for damages that may
arise from procedures carried out by
unauthorised persons.
• Prior to installation, visually check if the
product has any defects on it. If so, do not
have it installed. Damaged products cause
risks for your safety.
4.1.1 Appropriate installation location
• Place the product on a hard and level floor.
Do not put it onto a carpet with high pile or
other similar surfaces.
• When the washing machine and dryer are
placed on top of each other, their total
weight –when loaded– amounts to 180 kg.
Place the product on a solid and flat floor
that has sufficient load carrying capacity!
• Do not place the product on the power cable.
• Do not install the product in the
environments where the temperature falls
below 0 ºC.
• Leaving a gap at the sides of the machine is
suggested to reduce vibration and noise
• On a graduated floor, do not place the
product next to the edge or on a platform.
• Do not place heat sources such as Hobs,
Irons, Ovens, etc. on the washing machine
and do not use them on the product.
4.1.2 Removing packaging reinforcement
Tilt the machine
backwards to remove the
packaging reinforcement.
Remove the packaging
reinforcement by pulling
the ribbon. Do not make
this operation alone by
yourself.
4.1.3 Removing the
transportation locks
1 Loosen all bolts with an appropriate wrench
until they turn freely.
2 Remove the transport safety bolts by
turning them slightly.
3 Insert the plastic covers in the bag
containing the user manual to the openings
on the rear panel.
A
• Remove the transportation safety bolts
before operating the washing machine!
Otherwise, the product will be damaged.
C
• Keep the transportation safety
bolts in a safe place to reuse when
the washing machine needs to
be moved again in the future.
• Install the transport safety bolts in reverse
order of the disassembly procedure.
• Never move the product without
the transportation safety bolts
properly fixed in place!
CAUTION!
INFORMATION
4.1.4 Connecting water supply
C
• The water supply pressure required to
run the product is between 1 to 10 bars
(0.1 – 1 MPa). It is necessary to have
10 – 80 liters of water flowing from the
fully open tap in one minute to have your
machine run smoothly. Attach a pressure
reducing valve if water pressure is higher.
A
• Models with a single water inlet should
not be connected to the hot water
tap. In such a case the laundry will get
damaged or the product will switch to
protection mode and will not operate.
• Do not use old or used water inlet
hoses on the new product. It may
cause stains on your laundry.
INFORMATION
CAUTION!
7 / EN
Washing Machine / User’s Manual
Page 8
1 Tighten the nuts of the hose by hand.
Never use a tool when tightening the nuts.
2
When hose connection is completed,
check whether there is leak problems at the
connection points by opening the taps fully. If
any leaks occur, turn off the tap remove the
nut. Retighten the nut carefully after checking
the seal. In order to prevent the water leaks
and resultant damages, keep the taps closed
when you do not use the product.
4.1.5 Connecting the drain
hose to the drain
• Attach the end of the drain hose directly to
waste water drain, lavatory or bathtub.
A
• Your drain house will be flooded if the
hose comes out of its housing during
water discharge. Moreover, there is
risk of scalding due to high washing
temperatures! In order to prevent
such situations and make sure that
the machine performs water intake
and discharge processes without any
problem, fix the drain hose securely.
CAUTION!
• In case the drain hose is elevated after laying
it on the floor level or close to the ground
(less than 40 cm above the ground), water
discharge becomes more difficult and the
laundry may come out excessively wet.
Therefore, follow the heights described in
the figure.
• To prevent the waste water to go back
into the machine again and to ensure easy
drainage, do not immerse the end of the
hose into the waste water or do not insert
it into the drain for more than 15 cm. If it is
too long, cut it short.
• The end of the hose should not be bent,
it should not be stepped on and the hose
must not be pinched between the drain and
the machine.
• If the length of the hose is too short, use
it by adding an original extension hose.
Length of the hose may not be longer than
3.2 m. To avoid water leak failures, the
connection between the extension hose and
the drain hose of the product must be fitted
well with an appropriate clamp as not to
come off and leak.
4.1.6 Adjusting the feet
A
• In order to ensure that the product
operates more silently and vibrationfree, it must stand level and balanced
on its feet. Balance the machine by
adjusting the feet. Otherwise, the product
may move from its place and cause
crushing and vibration problems.
• Do not use any tools to loosen the lock
nuts. Otherwise, they will get damaged.
CAUTION!
100 cm
40 cm
• Connect the drain hose to a minimum height
of 40 cm and a maximum height of 100 cm.
8 / EN
1 Loosen the lock nuts on the feet by hand.
2 Adjust the feet until the product stands in a
stable and balanced way.
3. Tighten all lock nuts by hand again.
Washing Machine / User’s Manual
Page 9
4.1.7 Electrical connection
Connect the product to a grounded outlet
protected by a 13 A fuse. Our company shall
not be liable for any damages that will arise
when the product is used without grounding in
accordance with the local regulations.
• Connection must comply with national
regulations.
• The wiring for the electrical outlet circuit
must be sufficient to meet the appliance
requirements. Use of a Groud Fault Circuit
Interrupter (GFCI) is recommended.
• Power cable plug must be within easy reach
after installation.
• If the current value of the fuse or breaker
in the house is less than 13 Amps, have a
qualified electrician install a 13 Amp fuse.
• The voltage specified in the “Technical
specifications” section must be equal to
your mains voltage.
• Do not make connections via extension
cables or multi-plugs.
A
• Damaged power cables must be replaced
by the Authorised Service Agents.
Electrical requirements
Before you insert the plug into the wall socket
make sure that the voltage and the frequency
shown in the rating label corresponds to your
electricity supply.
We recommend that this appliance be
connected to the mains supply via a suitable
switched and fused socket in a readily
accessible position.
Should the mains lead of the appliance
become damaged or need replacing at any
time, it must be replaced by a special purpose
made mains lead which can only be obtained
from a Authorised Service Agent.
CAUTION!
The moulded plug on this appliance
incorporates a 13A fuse. Should the fuse need
to be replaced an ASTA approved BS1362
fuse of the same rating must be used. Do not
forget to refit the fuse cover. In the event of
losing the fuse cover, the plug must not be
used until a replacement fuse cover has been
fitted. Colour of the replacement fuse cover
must be the same colour as that visible on the
pin face of the plug. Fuse covers are available
from any good electrical store.
Important
Fitting a different plug
As the colours of the
wires in the mains
lead of this appliance
may not correspond
with the coloured
markings identifying
the terminals on your
plug, proceed as
follows:
1 Connect the green - yellow or green (earth)
wire to the terminal in the plug marked ‘E’
or with the symbol f or coloured green and
yellow or green.
2
Connect the blue (neutral) wire to the terminal
in the plug marked ‘N’ or coloured black.
3 Connect the brown (live) wire to the terminal
in the plug marked ‘L’ or coloured red.
With the alternative plugs a 13A fuse must be
fitted either in the plug or adaptor or in the main
fuse box. If in doubt contact a qualified electrician.
B
• This appliance must be earthed
If the fitted moulded plug is not suitable for
your socket, then the plug should be cut off
and an appropriate plug fitted.
Destroy the old plug, which is cut off as a
plug with a bared cord could cause a shock
hazard if inserted into a socket elsewhere in
the house.
9 / EN
WARNING!
Washing Machine / User’s Manual
Page 10
Transportation of the product
1. Unplug the product before transporting it.
2. Remove water drain and water supply
connections.
3. Drain all water that has remained in the
product.
4. Install transportation safety bolts in the
reverse order of removal procedure.
C
• Never move the product without
the transportation safety bolts
properly fixed in place!
A
• Packaging materials are dangerous to
children. Keep packaging materials in a
safe place away from reach of the children.
INFORMATION!
WARNING!
4.1.8 Initial use
Before starting to
use the product
make sure that
the preparations
are made which
are in line with the
“Important Safety
and Environment Instructions” and the
instructions in the “Installation” section.
To prepare the product for washing laundry,
perform first operation in Drum Cleaning
programme. If this program is not available
in your machine, apply the method which is
described in the section 4.4.2.
C
• Use an anti-limescale suitable
for the washing machines.
• Some water might have remained
in the product due to the quality
control processes in the production.
It is not harmful for the product.
INFORMATION
4.2 Preparation
4.2.1 Sorting the laundry
* Sort laundry according to type of fabric,
color, and degree of soiling and allowable
water temperature.
* Always obey the instructions given on the
garment tags.
4.2.2 Preparing laundry for washing
• Laundry items with metal attachments such
as, underwired bras, belt buckles or metal
buttons will damage the machine. Remove
the metal pieces or wash the clothes by
putting them in a laundry bag or pillow case.
• Take out all substances in the pockets such as
coins, pens and paper clips, and turn pockets
inside out and brush. Such objects may
damage the product or cause noise problem.
• Put small size clothes such as infant's socks
and nylon stockings in a laundry bag or
pillow case.
• Place curtains in without compressing them.
Remove curtain attachment items.
• Fasten zippers, sew loose buttons and
mend rips and tears.
• Wash “machine washable” or “hand
washable” labeled products only with an
appropriate programme.
• Do not wash colours and whites together.
New, dark coloured cottons release a lot of
dye. Wash them separately.
•
Tough stains must be treated properly before
washing. If unsure, check with a dry cleaner.
• Only use the dyes / color changers and
descaling agents which are appropriate
to machine wash. Always follow the
instructions on the package.
• Wash trousers and delicate laundry turned
inside out.
• Keep laundry items made of Angora wool in
the freezer for a few hours before washing.
This will reduce pilling.
•
Laundry that are subjected to materials such
as flour, lime dust, milk powder, etc. intensely
must be shaken off before placing into the
machine. Such dusts and powders on the
laundry may build up on the inner parts of
the machine in time and can cause damage.
4.2.3 Things to be done
for energy saving
Following information will help you use the product
in an ecological and energy-efficient manner.
10 / EN
Washing Machine / User’s Manual
Page 11
• Operate the product in the highest
1
3
2
capacity allowed by the programme you
have selected, but do not overload; see,
"Programme and consumption table". See,
“Programme and consumption table"
• Always follow the instructions on the
detergent packaging.
• Wash slightly soiled laundry at low temperatures.
• Use faster programmes for small quantities
of lightly soiled laundry.
•
Do not use prewash and high temperatures
for laundry that is not heavily soiled or stained.
• If you plan to dry your laundry in a dryer,
select the highest spin speed recommended
during washing process.
•
Do not use more detergent than the
recommended amount specified on its package.
4.2.4 Loading the laundry
1. Open the laundry cover.
2. Put the laundry items into the machine in a
loose manner.
3.
Push and close the loading cover until you
hear the locking sound. Ensure that no items
are caught in the door. The loading door is
locked while a programme is running. The
door can only be opened a while after the
programme comes to an end.
4.2.5 Correct load capacity
The maximum load capacity depends on the
type of laundry, the degree of soiling and the
washing programme desired.
Machine automatically adjusts the water
amount according to the weight of the laundry
put inside it.
A
• Follow the information in the
“Programme and consumption table”.
When overloaded, machine’s washing
performance will drop. Moreover, noise
and vibration problems may occur.
WARNING!
4.2.6 Using detergent and softener
C
• When using detergent, softener, starch, fabric
dye, bleacher and decolorant, descaling
agents; read the manufacturer’s instructions
written on the package and follow the dosages
specified. Use measuring cup if available.
INFORMATION
The detergent drawer
is composed of three
compartments:
– (1) for prewash
– (2) for main wash
– (3) for softener
– ( ) in addition, there
is a siphon piece in the
softener compartment.
Detergent, softener and other cleaning agents
• Add detergent and softener before starting
the washing programme.
• While the washing cycle is in progress, do
not leave the detergent dispenser open!
• When using a programme without prewash,
do not put any detergent into the prewash
compartment (compartment nr. "1").
• In a programme with prewash, do not
put liquid detergent into the prewash
compartment (compartment nr. "1").
• Do not select a programme with prewash if
you are using a detergent bag or dispensing
ball. Place the detergent bag or the dispensing
ball directly among the laundry in the machine.
• If you are using liquid detergent, do
not forget to place the liquid detergent
container into the main wash compartment
(compartment number “2”).
Choosing the detergent type
Detergent type to be used depends on the
fabric type and color.
• Use different detergents for coloured and
white laundry.
• Wash your delicate clothes only with special
detergents (liquid detergent, wool shampoo,
etc.) used solely for delicate clothes.
• When washing dark coloured clothes and quilts,
it is recommended to use liquid detergent.
• Wash woolens with special detergent made
specifically for woolens.
A
• Use only detergents manufactured
specifically for washing machines.
• Do not use soap powder.
Adjusting detergent amount
The amount of washing detergent to be used
depends on the amount of laundry, the degree
of soiling and water hardness.
CAUTION!
11 / EN
Washing Machine / User’s Manual
Page 12
• Do not use amounts exceeding the dosage
2
quantities recommended on the detergent
package to avoid problems of excessive
foam, poor rinsing, financial savings and
finally, environmental protection.
• Use lesser detergent for small amounts or
lightly soiled clothes.
Using softeners
Pour the softener into the softener
compartment of the detergent drawer.
• Do not exceed the (>max<) level sign on the
softener compartment.
• If the softener has lost its fluidity, dilute it with
water before putting it in the detergent drawer.
Using liquid detergents
If the product contains a liquid detergent cup:
• Put the liquid detergent container into the
compartment no “2”.
• If the liquid detergent lost its fluidity, dilute it
with water before putting it into the detergent
container.
If the product is equipped with a liquid
detergent part:
• When you want to use liquid detergent, pull
the apparatus towards yourself. The part
that falls down will serve as a barrier for the
liquid detergent.
• If required, clean the apparatus with water
when it is in place or by removing it.
• If you will use powder detergent, the
apparatus must be secured at top position.
If the product does not contain a liquid
detergent cup:
• Do not use liquid detergent for the prewash
in a programme with prewash.
• Liquid detergent stains your clothes when
used with Delayed Start function. If you are
12 / EN
going to use the Delayed Start function, do
not use liquid detergent.
Using gel and tablet detergent
•
If the gel detergent thickness is fluidal and
your machine does not contain a special liquid
detergent cup, put the gel detergent into the
main wash detergent compartment during
first water intake. If your machine contains a
liquid detergent cup, fill the detergent into this
cup before starting the programme.
• If the gel detergent thickness is not fluidal or
in the shape of capsule liquid tablet, put it
directly into the drum before washing.
• Put tablet detergents into the main wash
compartment (compartment nr. "2") or
directly into the drum before washing.
Using starch
• Put the liquid soda, powder soda or the
fabric dye into the softener compartment.
• Do not use softener and starch together in a
washing cycle.
• Wipe the inside of the machine with a damp
and clean cloth after using starch.
Using limescale remover
• When required, use limescale removers
manufactured specifically for washing
machines only.
Using bleaches
• Add the bleach at the beginning of the
washing cycle by selecting a prewash
program. Do not put detergent in the
prewash compartment. As an alternative
application, select a programme with extra
rinse and add the bleaching agent while the
machine is taking water from the
detergent
compartment during first rinsing step.
• Do not use bleaching agent and detergent
by mixing them. Use just a little amount
(approx. 50 ml) of bleaching agent and
rinse the clothes very well as it causes skin
irritation. Do not pour the bleach onto the
laundry and do not use it with the colored items.
• When using oxygen-based decolorant,
select a program which washes the laundry
at a low temperature.
• Oxygen-based decolorant can be used with
the detergent; however, if it is not at the
same consistence, first put detergent in the
compartment number “2” in the detergent
dispenser and wait for the machine to flush
the detergent when taking in water. While
the machine continues taking in water, add
decolorant in the same compartment.
Washing Machine / User’s Manual
Page 13
4.2.7 Tips for efficient washing
Light Colours and
Whites
(Recommended temperature
range based on soiling level:
40-90 oC)
It may be necessary to pretreat the stains or perform
Heavily
Soiled
(difficult
stains such
as grass,
coffee, fruits
and blood.)
Normally
Soiled
(For example,
stains caused
Soiling Level
by body on
collars and
cuffs)
Lightly
Soiled
(No visible
stains exist.)
prewash. Powder and liquid
detergents recommended
for whites can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to clean
clay and soil stains and the
stains that are sensitive to
bleaches.
Powder and liquid
detergents recommended
for whites can be used at
dosages recommended for
normally soiled clothes.
Powder and liquid
detergents recommended
for whites can be used at
dosages recommended for
lightly soiled clothes.
Clothes
Colours
(Recommended temperature
range based on soiling level:
cold-40 oC)
Powder and liquid
detergents recommended
for colors can be used at
dosages recommended
for heavily soiled clothes.
It is recommended to use
powder detergents to clean
clay and soil stains and the
stains that are sensitive to
bleaches. Use detergents
without bleach.
Powder and liquid detergents
recommended for colors
can be used at dosages
recommended for normally
soiled clothes. Detergents
which do not contain bleach
should be used.
Powder and liquid detergents
recommended for colors
can be used at dosages
recommended for lightly
soiled clothes. Detergents
which do not contain bleach
should be used.
Black/Dark
Colours
(Recommended
temperature range
based on soiling
level: cold -40 oC)
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended
for heavily soiled
clothes.
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended for
normally soiled
clothes.
Liquid detergents
suitable for colors
and dark colors can
be used at dosages
recommended
for lightly soiled
clothes.
Delicates/
Woolens/Silks
(Recommended
temperature range
based on soiling
level: cold -30 oC)
Prefer liquid
detergents produced
for delicate clothes.
Woolen and silk
clothes must be
washed with special
woolen detergents.
Prefer liquid
detergents produced
for delicate clothes.
Woolen and silk
clothes must be
washed with special
woolen detergents.
Prefer liquid
detergents produced
for delicate clothes.
Woolen and silk
clothes must be
washed with special
woolen detergents.
4.2.8 Displayed Program Time
You can see the programme duration on the
display of your machine while selecting a
programme. Depending on the amount of laundry
you have loaded into your machine, foaming,
unbalanced load conditions, fluctuations in power
supply, water pressure and program settings, the
programme duration is automatically adjusted
while the programme is running.
SPECIAL CASE: At programme start of
Cottons and Cotton Eco programmes, display
shows the duration of half load, which is the
most common use case. After programme
starts, in 20-25 minutes actual load is detected
by the machine. And if the detected load is
higher than half load; washing program will be
adjusted accordingly and program duration
increased automatically. You may follow this
change on the display.
Indicative values for Synthetics programmes (EN)
Remaining Moisture Content
(%) **
Load (kg)
Water
Consumption
(l)
Energy
Consumption
(kWh)
Programme
Duration
Synthetics 604651.30110/1504540
Synthetics 404650.90110/1504540
* You can see the washing time of the programme you have selected on the display of the machine. It is normal that small
differences may occur between the time shown on the display and the real washing time.
** Remaining moisture content values may differ according to the selected spin speed.
13 / EN
≤ 1000 rpm> 1000 rpm
(min) *
Washing Machine / User’s Manual
Remaining Moisture Content
(%) **
Page 14
4.3 Operating the product
1718 1920 21 22 23 24
4.3.1 Control panel
17 - Programme selection knob
18 - Temperature selection LEDs
19 - Spin speed selection LEDs
20 - Duration information display
21 - Child lock enabled LED
22 - End Time Setting button
23 - Door lock enabled LED
25
24 - Programme follow-up indicator LEDs
25 - On / Off button
26 - Start / Pause button
type, quantity and soiling level of the laundry
in accordance with the "Programme and
consumption table".
1 Select the desired programme with the
“Programme Selection” knob.
A
• Programmes are limited with the
highest spin speed appropriate for
that particular type of fabric.
• When selecting the program you will
use, always take fabric type, color,
soil degree and permitted water
temperature into consideration.
• Always prefer the lowest temperature
value which is fit to your laundry
type. Higher temperature means
higher power consumption.
INFORMATION
4.3.3 Programmes
• Cottons
Use for your cotton laundry (such as bed
sheets, duvet and pillowcase sets, towels,
bathrobes, underwear, etc.). Your laundry will
be washed with vigorous washing action for a
longer washing cycle.
• Synthetics
Use to wash your synthetic clothes (shirts,
blouses, synthetic/cotton blends, etc.). It
washes with a gentle action and has a shorter
washing cycle compared to the Cottons
programme.
For curtains and tulle, use the Synthetic 40˚C
programme with prewash and anti-creasing
functions selected. As their meshed texture
causes excessive foaming, wash the veils/tulle
by putting little amount of detergent into the
main wash compartment. Do not put detergent
in the prewash compartment.
• Woollens
Use to wash your woolen clothes. Select
the appropriate temperature complying with
the tags of your clothes. Use appropriate
detergents for woolens.
“The wool wash cycle of this
machine has been approved
by The Woolmark Company for
the washing of machine
washable wool products
provided that the products are
washed according to the instructions on the
garment label and those issued by the
manufacturer of this washing machine. M13985”
“In UK, Eire, Hong Kong and India the Woolmark
trade mark is a Certification trade mark.”
• Cottons Eco
Use to wash your normally soiled, durable
cotton and linen laundry. Although it washes
longer than all other programmes, it provides
high energy and water savings. Actual water
temperature may be different from the stated
wash temperature. When you load the machine
with less laundry (e.g. ½ capacity or less),
programme time may automatically get shorter.
In this case, energy and water consumption
will decrease more, providing a more economic
wash. This programme is available in the
models with the remaining time indicator.
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Washing Machine / User’s Manual
Page 15
• Hygiene+
Use this programme for your laundry for
which you require an anti-allergic and hygienic
washing at high temperature with intensive and
long washing cycle.
• Hygiene+ 60°C programme is
tested and approved by “The British Allergy
Foundation” (Allergy UK) in United Kingdom.
• Hand Wash
Use to wash your woolen/delicate clothes that
bear “not machine-washable” tags and for
which hand wash is recommended. It washes
laundry with a very gentle washing action to
not to damage clothes.
• Fast Full Load
Use this programme to wash your lightly soiled
cotton clothes in a short time.
• Mini 14’
Use this programme to wash your little amount
of lightly soiled cotton clothes in a short time.
Your clothes will be washed at 30 °C in a short
time like 14 minutes.
• Bedding
Use this programme to wash your fiber duvets that
bear "machine washable" tag. Check that you have
loaded the duvet correctly in order not to damage
the machine and the duvet. Remove the duvet
cover before loading the duvet into the machine.
Fold the duvet into two and load it into the machine.
Load the duvet into the machine paying attention to
place it in a way that it will not contact the bellow.
C
• Do not load more than 1 double
fibre duvet (200 x 200 cm).
• Do not wash your duvets, pillows and
etc. that contain cotton in the machine.
A
• Do not wash the items apart from duvets such
as carpets, rugs and etc. in the machine.
Permanent damage occurs in the machine.
INFORMATION
CAUTION!
• Delicates 20°
Use it to wash your delicate laundry. It washes
with a gentler action without any interim spins
compared to the Synthetics program. It should
be used for laundry for which sensitive wash is
recommended.
• Dark Wash
Use this programme to wash your dark coloured
cotton and synthetic laundry or the laundry that
you do not want it get faded. Washing is performed
with gentle actions and at low temperatures. It is
recommended to use liquid detergent or woolen
shampoo for dark coloured laundry.
• Mix 40
Use this programme to wash your cotton and
synthetic clothes together without sorting them.
• Shirts
Use to wash the shirts made of cotton, synthetic
and synthetic blended fabrics together.
• Sportswear
Use this programme to wash your garments
that are worn for a short time such as
sportswear. It is suitable to wash little amount
of cotton / synthetic blended garments.
• Rinse
Use when you want to rinse or starch
separately.
• Spin+Pump
Use to drain the water in the machine.
4.3.4 Temperature selection
Whenever a new programme is selected, the
recommended temperature for the selected
programme appears on the temperature
indicator. To decrease the temperature,
press the Temperature Adjustment button.
Temperature will decrease gradually.
C
• If the programme has not reached
the heating step, you can change
the temperature without switching
the machine to Pause mode.
INFORMATION
4.3.5 Spin speed selection
Whenever a new programme is selected, the
recommended spin speed of the selected
programme is displayed on the spin speed
indicator.
To decrease the spin speed, press the Spin
Speed Adjustment button. Spin speed
decreases gradually.
15 / EN
Washing Machine / User’s Manual
Page 16
Then, depending on the model of the product,
"Rinse Hold" and "No Spin" options appear on
the display. See "Auxiliary function selection"
section for explanations of these options.
Rinse Hold
If you are not going to unload your clothes
immediately after the programme completes, you
can use rinse hold function to keep your laundry
in the final rinsing water in order to prevent them
from getting wrinkled when there is no water in
the machine. Press Start / Pause button after this
process if you want to drain the water without
4.3.6 Programme and consumption table
EN
2Auxiliary functions
spinning your laundry. Programme will resume
and complete after draining the water.
If you want to spin the laundry held in water, adjust
the Spin Speed and press Start / Pause button.
The programme resumes. Water is drained,
laundry is spun and the programme is completed.
C
INFORMATION
• If the programme has not reached the spinning
step, you can change the speed without
switching the machine to Pause mode.
• : Selectable.
* : Automatically selected, no canceling.
** : Energy Label programme (EN 60456 Ed.3)
*** : If maximum spin speed of the machine is lower then this value, you can only select up to the
maximum spin speed.
- : See the programme description for maximum load.
16 / EN
Washing Machine / User’s Manual
Page 17
** “Cotton eco 40°C and Cotton eco
60°C are standard programmes.”
These programmes are known as
‘40°C cotton standard programme’
and ‘60°C cotton standard
programme’ and indicated with the
symbols on the panel.
C
• The auxiliary functions in the table may vary
according to the model of your machine.
• Water and power consumption may vary
subject to the changes in water pressure,
water hardness and temperature, ambient
temperature, type and amount of laundry,
selection of auxiliary functions and spin
speed, and changes in electric voltage.
• “You can see the washing duration on the
display of your machine while selecting a
programme. Depending on the amount of
laundry you have loaded into your machine,
there may be a difference of 1-1.5 hours
between the duration shown on the
display and the actual duration of the
wash cycle. Duration will be automatically
updated soon after the washing starts.“
• “Selection patterns for auxiliary
functions can be changed by the
manufacturer company. New selection
patterns can be added or removed.”
• “The spin speed of your machine may
vary according to the programme;
this spin speed cannot exceed the
max. spin speed of your machine.”
INFORMATION
4.3.7 Auxiliary function selection
Select the desired auxiliary functions before
starting the programme.
Whenever a programme is selected, if a
relevant auxiliary function is selected its related
indicator light will illuminate.
C
• When you try to select an auxiliary
function that is not allowed to be
selected together with the program
you have set, indicator light of the
relevant auxiliary function will flash.
Furthermore, you may also select or cancel
auxiliary functions that are suitable to the
running programme after the washing cycle
starts. If you wash cycle has reached a point
INFORMATION
where no auxiliary function can be selected, the
light of the relevant auxiliary function will flash.
C
• Some functions cannot be selected
together. If a second auxiliary function
conflicting with the first one is selected
before starting the machine, the function
selected first will be canceled and the
second auxiliary function selection
will remain active. For example, if you
want to select Quick Wash after you
have selected the Additional Water,
Additional Water will be canceled and
Quick Wash will remain active.
• An auxiliary function that is not compatible
with the programme cannot be selected.
(See, “Programme and consumption table")
• Some programmes have auxiliary
functions that must be operated
simultaneously. Those functions
cannot be cancelled. The frame of the
auxiliary function will not be illuminated,
only inner area will be illuminated.
• Prewash
A Prewash is only worthwhile for heavily soiled
laundry. Not using the Prewash will save
energy, water, detergent and time.
C
• Prewash without detergent is
recommended for tulle and curtains.
• Shorter Wash
This function can be used in Cottons and
Synthetics programmes. It decreases the
washing times and also the number of rinsing
steps for lightly soiled laundry.
C
• When you select this function, load your
machine with half of the maximum laundry
specified in the programme table.
• Rinse Plus
This function enables the machine to make
another rinsing in addition to the one already
made after the main wash. Thus, the risk for
sensitive skins (babies, allergic skins, etc.) to
be effected by the minimal detergent remnants
on the laundry can be reduced.
INFORMATION
INFORMATION
INFORMATION
17 / EN
Washing Machine / User’s Manual
Page 18
4.3.8 End Time
With the End Time function, the startup
of the programme may be delayed up to
24 hours. After pressing End Time button,
the programme's estimated ending time is
displayed. If the End Time is adjusted, End
Time indicator is illuminated.
In order for the End Time function to be
activated and the programme to be completed
at the end of the specified time, you must press
Start / Pause button after adjusting the time.
If you want to cancel End Time function, press
On / Off button to turn off and on the machine.
C
•
Do not use
you activate End Time function! There
is the risk of staining of the clothes.
1 Open the loading door, place the laundry
and put detergent, etc.
2 Select the washing programme,
temperature, spin speed and, if required,
the auxiliary functions.
3 Set the end time of your choice by pressing
the End Time button. End Time indicator
illuminates.
4 Press Start / Pause button. Time
countdown starts. “:” sign in the middle of
the end time on the display starts flashing.
C
• Additional laundry may be loaded during the
End Time countdown period. At the end of
the countdown, End Time indicator turns
off, washing cycle starts and the time of the
selected programme appears on the display.
• When the End Time selection is
completed, the time appears on the
screen consists of end time plus the
duration of the selected programme.
INFORMATION
liquid detergents when
INFORMATION
4.3.9 Starting the programme
1. Press Start / Pause button to start the
programme.
2. Programme follow-up light showing the
startup of the programme will turn on.
C
• If no programme is started or no key
is pressed within 1-10 minute during
programme selection process, the
machine will switch to OFF mode.
Display and all indicators are turned off.
• Selected programme data will be
displayed if you press On / Off button.
INFORMATION
4.3.10 Loading door lock
There is a locking system on the loading
door of the machine that prevents opening
of the door in cases when the water level is
unsuitable.
"Door Locked" LED in the panel turns on when
the loading door is locked.
4.3.11 Changing the selections
after the programme has started
After the programme has started you can
make the following changes.
4.3.11.1 Switching the
machine to pause mode:
Press the Start/Pause button to switch the
machine to pause mode while a programme
is running. The light indicating the Start/Pause
status and programme step starts flashing
on the Programme Follow-up indicator to
show that the machine has been switched
to the pause mode. Also, Loading Door light
will also flash until the door is ready to be
opened. When the loading door is ready to be
opened loading door light will will turn off and
programme step indicator and Start / Stop
LED continue to flash.
Also, when the loading door is ready to be
opened, Loading Door light will also turn off in
addition to the programme step light.
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Washing Machine / User’s Manual
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4.3.11.2 Changing the auxiliary
function, speed and temperature
Depending on the step the programme has
reached, you can cancel or select the auxiliary
functions. See, "Auxiliary function selection".
You can also change the speed and
temperature settings. See, "Spin speed
selection" and "Temperature selection".
C
• If no change is allowed, the relevant
light will flash for 3 times.
INFORMATION
4.3.11.3 Adding or taking out laundry
1. Press the Start / Pause button to switch the
machine to pause mode. The programme
follow-up light of the relevant step during
which the machine was switched into the
pause mode will flash.
2. Wait until the Loading Door can be opened.
3. Open the Loading Door and add or take out
the laundry.
5. Close the Loading Door.
6. Make changes in auxiliary functions,
temperature and speed settings if
necessary.
7. Press Start/Pause button to start the
machine.
4.3.12 Child Lock
Use Child Lock function to prevent children
from tampering with the machine. Thus
you can avoid any changes in a running
programme.
C
• You can switch on and off the machine
with On / Off button when the Child
Lock is active. When you switch on
the machine again, programme will
resume from where it has stopped.
INFORMATION
4.3.13 Canceling the programme
The programme is cancelled when the
machine is turned off and on again. Press and
hold On / Off button for 3 seconds.
C
• If you press
the Child Lock is enabled, the
programme will not be cancelled. You
should cancel the Child Lock first.
• If you want to open the loading door
after you have cancelled the programme
but it is not possible to open the loading
door since the water level in the machine
is above the loading door opening,
then turn the
knob to
discharge the water in the machine.
INFORMATION
On / Off
Pump+Spin
button when
Programme Selection
programme and
4.3.14 End of programme
End LED appears on the display when the
programme is completed.
If you do not press any button for 10 minutes,
the machine will switch to OFF mode. Display
and all indicators are turned off.
Completed programme steps will be displayed
if you press On / Off button.
4.3.15 Your machine features
"Standby Mode".
After you switch on your machine with On-Off
button, if no program is started or no other
procedure is performed at the selection step
or no action is taken within approx. 10 minutes
after the selected program ends, your machine
will switch to OFF mode automatically. Display
and all indicators are turned off. Selected
programme data will be displayed if you press
On / Off button. Before you start the program,
check the accuracy of your selections. If
necessary, repeat them. This is not an error.
4.3.12.1 To activate the child lock:
Press and hold Auxiliary Function button
2 for 3 seconds. In the programme selection
display on the panel, "CL On" light will turn on.
You can release Auxiliary Function button 2
when this warning is displayed.
4.3.12.2 To deactivate the child lock:
Press and hold Auxiliary Function button
2 for 3 seconds. In the programme selection
display on the panel, "CL Off" light will turn on.
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Washing Machine / User’s Manual
Page 20
4.4 Maintenance and cleaning
Service life of product extends and frequently
experienced problems will be reduced if it is
cleaned at regular intervals.
4.4.1 Cleaning the detergent drawer
Clean the detergent
drawer at regular intervals
(every 4-5 washing cycles)
as shown below in order
to prevent accumulation of
powder detergent in time.
Lift the rear part of the siphon to remove it as
illustrated.
If more than normal amount of water and
softener mixture starts to gather in the softener
compartment, the siphon must be cleaned.
1 Press the dotted point on the siphon in the
softener compartment and pull towards you
until the compartment is removed from the
machine.
2. Wash the detergent drawer and the
siphon with plenty of lukewarm water in a
washbasin. In order to prevent the residues to
contact your skin, clean it with an appropriate
brush by wearing a pair of gloves.
3 Insert the drawer back into its place after
cleaning and make sure that it is seated well.
4.4.2 Cleaning the loading
door and the drum
For products with drum cleaning programme,
please see Operating the product Programmes.
For products without drum cleaning, follow the
below steps to clean the drum:
Select Additional Water or Extra Rinse
auxiliary functions. Use a Cottons programme
without pre-wash. Set the temperature
to the level recommended on the drum
cleaning agent which can be provided from
authorized services. Apply this procedure
without any laundry in the product. Before
starting the programme, put 1 pouch of special
drum cleaning agent (if the special agent could
not be supplied, put max. 100 g of powder
detergent / anti-limescale) into the main wash
detergent compartment (compartment no.
„2“). If the detergent / anti-limescale is in tablet
form, put only one tablet into the main wash
compartment no. „2“. Dry the inside of the
bellow with a clean piece of cloth after the
programme has come to an end.
C
• Repeat Drum Cleaning process
in every 2 months.
• Use an detergent / anti-limescale
suitable for the washing machines.
If the holes on the bellow shown in the figure is
blocked, open the holes using a toothpick.
C
• Foreign metal substances will cause
rust stains in the drum. Clean the
stains on the drum surface by using
cleaning agents for stainless steel.
A
• Never use steel wool or wire wool.
These will damage the painted,
chromated and plastic surfaces.
INFORMATION
After every washing
make sure that no foreign
substance is left in the
drum.
INFORMATION
WARNING
4.4.3 Cleaning the body
and control panel
Wipe the body of the machine with soapy
water or non-corrosive mild gel detergents as
necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the
control panel.
4.4.4 Cleaning the water intake filters
There is a filter at the end of each water intake
valve at the rear of the machine and also at
the end of each water intake hose where they
are connected to the tap. These filters prevent
foreign substances and dirt in the water to
enter the washing machine. Filters should be
cleaned as they do get dirty.
1. Close the
taps.
2. Remove the
nuts of the
water intake
hoses to
access the
filters on the
water intake
valves.
20 / EN
Washing Machine / User’s Manual
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Clean them with an appropriate brush. If the
filters are too dirty, remove them from their
places with a pliers and clean in this way.
3.
Take out the filters on the flat ends of the
water intake hoses together with the gaskets
and clean thoroughly under running water.
4. Replace the seals and filters carefully and
tighten their nuts by hand.
4.4.5 Draining remaining water
and cleaning the pump filter
The filter system in your machine prevents
solid items such as buttons, coins and fabric
fibers clogging the pump impeller during
discharge of washing water. Thus, the water
will be discharged without any problem and the
service life of the pump will extend.
If the machine fails to drain water, the pump filter
is clogged. Filter must be cleaned whenever it
is clogged or in every 3 months. Water must be
drained off first to clean the pump filter.
In addition, prior to transporting the machine
(e.g., when moving to another house) and in
case of freezing of the water, water may have
to be drained completely.
A
• Foreign substances left in the pump
filter may damage your machine
or may cause noise problem.
• If the product is not being used,
shut the tap shut, remove mains
pipe and drain the water inside the
machine against any likely freezing.
• After each use, turn off the water tap to
which the mains hose is connected.
In order to clean the dirty filter and discharge
the water:
1 Unplug the machine to cut off the supply
power.
A
• Temperature of the water inside the
machine may rise up to 90 ºC. To avoid
the burning risk, clean the filter after the
water inside the machine is cooled down.
2. Open the filter cover.
CAUTION!
CAUTION!
3 Follow the below procedures in order to
drain water.
The product has an emergency water draining
hose, in order to drain the water:
a Pull the emergency draining hose out from
its seat
b Place a large container at the end of the
hose. Drain the water into the container by
pulling out the plug at the end of the hose.
When the container is full, block the inlet
of the hose by replacing the plug. After
the container is emptied, repeat the above
procedure to drain the water in the machine
completely.
c When draining of water is finished, close the
end by the plug again and fix the hose in its
place.
d Turn and remove the pump filter.
4. Clean any residues inside the filter as well
as fibers, if any, around the pump impeller
region.
5. Replace the filter.
6. If the filter cap is composed of two pieces,
close the filter cap by pressing on the tab.
If it is one piece, seat the tabs in the lower
part into their places first, and then press
the upper part to close.
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5 Troubleshooting
Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed. >>> *Press
the Start / Pause / Cancel button.
• It may be difficult to close the loading door in case of
excessive loading. >>> Reduce the amount of laundry
and make sure that the loading door is closed properly.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due
to a supply problem (line voltage, water pressure, etc.).
>>> Press and hold On / Off button for 3 seconds. (see.
"Cancellation of program")
Water in the machine.
• Some water might have remained in the product due to the
quality control processes in the production. >>> This is
not a failure; water is not harmful to the machine.
Machine does not fill with water.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the hose.
• Water inlet filter is clogged. >>> Clean the filter.
• Loading door may be open. >>> Close the door.
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>> Clean
or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>> Adjust the
feet to level the machine.
• A hard substance might have entered into the pump filter.
>>> Clean the pump filter.
• Transportation safety bolts are not removed. >>> Remove
the transportation safety bolts.
• Laundry quantity in the machine might be too little. >>>
Add more laundry to the machine.
• Machine might be overloaded with laundry. >>> Take out
some of the laundry from the machine or distribute the
load by hand to balance it homogenously in the machine.
• Machine might be leaning on a rigid item. >>> Make sure
that the machine is not leaning on anything.
There is water leaking from the bottom of the
washing machine.
• Water drain hose might be clogged or twisted. >>> Clean
or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.
Machine stopped shortly after the programme
started.
• Machine might have stopped temporarily due to low voltage.
>>> It will resume running when the voltage restores to
the normal level.
Machine directly discharges the water it takes in.
• Draining hose might not be at adequate height. >>>
Connect the water draining hose as described in the
operation manual.
No water can be seen in the machine during
washing.
• The water level is not visible from outside of the washing
machine. >>> This is not a failure.
Loading door cannot be opened.
• Door lock is activated because of the water level in the
machine. >>> Drain the water by running the Pump or
Spin programme.
• Machine is heating up the water or it is at the spinning
cycle. >>> Wait until the programme completes.
• Child lock is engaged. Door lock will be deactivated a
couple of minutes after the programme has come to an
end. >>> Wait for a couple of minutes for deactivation of
the door lock.
• Loading door may be stuck because of the pressure it is
subjected to. >>> Grab the handle and push and pull the
loading door to release and open it.
Washing takes longer time than specified in the
manual.(*)
• Water pressure is low. >>> Machine waits until taking in
adequate amount of water to prevent poor washing quality
due to the decreased amount of water. Therefore, the
washing time extends.
• Voltage might be low. >>> Washing time is prolonged to
avoid poor washing results when the supply voltage is low.
• Input temperature of water might be low. >>> Required
time to heat up the water extends in cold seasons. Also,
washing time can be lengthened to avoid poor washing
results.
• Number of rinses and/or amount of rinse water might have
increased. >>> Machine increases the amount of rinse
water when good rinsing is needed and adds an extra
rinsing step if necessary.
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage. >>> Use recommended amount
of detergent.
Programme time does not countdown. (On models
with display) (*)
• Timer may stop during water intake. >>> Timer indicator
will not countdown until the machine takes in adequate
amount of water. The machine will wait until there is
sufficient amount of water to avoid poor washing results
due to lack of water. Timer indicator will resume countdown
after this.
• Timer may stop during heating step. >>> Timer indicator
will not countdown until the machine reaches the selected
temperature.
• Timer may stop during spinning step. >>> Automatic
unbalanced load detection system might be activated due
to the unbalanced distribution of the laundry in the drum.
Programme time does not countdown. (*)
• There might be unbalanced load in the machine. >>>
Automatic unbalanced load detection system might be
activated due to the unbalanced distribution of the laundry
in the drum.
22 / EN
Washing Machine / User’s Manual
Page 23
Machine does not switch to spinning step. (*)
• There might be unbalanced load in the machine. >>>
Automatic unbalanced load detection system might be
activated due to the unbalanced distribution of the laundry
in the drum.
• The machine will not spin if water is not drained completely.
>>> Check the filter and the draining hose.
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage. >>> Use recommended amount
of detergent.
Washing performance is poor: Laundry turns gray.
(**)
• Insufficient amount of detergent has been used over a long
period of time. >>> Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Washing was made at low temperatures for a long time.
>>> Select the proper temperature for the laundry to be
washed.
• Insufficient amount of detergent is used with hard water.
>>> Using insufficient amount of detergent with hard
water causes the soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult to eliminate graying
once it happens. Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Too much detergent is used. >>> Use the recommended
amount of detergent appropriate for water hardness and
the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>> Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive laundry was loaded in. >>> Do not load the
machine in excess. Load with amounts recommended in
the "Programme and consumption table".
• Wrong programme and temperature were selected. >>>
Select the proper programme and temperature for the
laundry to be washed.
• Wrong type of detergent is used. >>> Use original
detergent appropriate for the machine.
• Too much detergent is used. >>> Put the detergent in the
correct compartment. Do not mix the bleaching agent and
the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• Regular drum cleaning is not applied. >>> Clean the drum
regularly. For this, please see 4.4.2.
Washing performance is poor: Clothes smell
unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a
result of continuous washing at lower temperatures and/
or in short programmes. >>> Leave the detergent drawer
as well as the loading door of the machine ajar after each
washing. Thus, a humid environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do not load the
machine in excess.
• Detergent in use is damp. >>> Keep detergents closed in
an environment free of humidity and do not expose them
to excessive temperatures.
• A higher temperature is selected. >>> Select the proper
programme and temperature according to the type and
soiling degree of the laundry.
It does not rinse well.
• The amount, brand and storage conditions of the detergent
used are inappropriate. >>> Use a detergent appropriate
for the washing machine and your laundry. Keep
detergents closed in an environment free of humidity and
do not expose them to excessive temperatures.
• Detergent is put in the wrong compartment. >>> If
detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Pump filter is clogged. >>> Check the filter.
• Drain hose is folded. >>> Check the drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used. >>> Using
insufficient amount of detergent for the water hardness
can cause the laundry to become stiff in time. Use
appropriate amount of detergent according to the water
hardness.
• Detergent is put in the wrong compartment. >>> If
detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this
detergent during rinsing or softener step. Put the detergent
in the correct compartment.
• Detergent might be mixed with the softener. >>> Do
not mix the softener with detergent. Wash and clean the
dispenser with hot water.
Laundry does not smell like the softener. (**)
• Detergent is put in the wrong compartment. >>> If
detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this
detergent during rinsing or softener step. Wash and clean
the dispenser with hot water. Put the detergent in the
correct compartment.
• Detergent might be mixed with the softener. >>> Do
not mix the softener with detergent. Wash and clean the
dispenser with hot water.
23 / EN
Washing Machine / User’s Manual
Page 24
Detergent residue in the detergent drawer. (**)
• Detergent is put in wet drawer. >>> Dry the detergent
drawer before putting in detergent.
• Detergent has gotten damp. >>> Keep detergents closed
in an environment free of humidity and do not expose them
to excessive temperatures.
• Water pressure is low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet
while taking in the prewash water. Holes of the detergent
compartment are blocked. >>> Check the holes and
clean if they are clogged.
• There is a problem with the detergent drawer valves. >>>
Call the Authorized Service Agent.
• Detergent might be mixed with the softener. >>> Do
not mix the softener with detergent. Wash and clean the
dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum
regularly. For this, please see 4.4.2.
Too much foam forms in the machine. (**)
• Improper detergents for the washing machine are being
used. >>> Use detergents appropriate for the washing
machine.
• Excessive amount of detergent is used. >>> Use only
sufficient amount of detergent.
• Detergent was stored under improper conditions. >>>
Store detergent in a closed and dry location. Do not store
in excessively hot places.
• Some meshed laundry such as tulle may foam too much
because of their texture. >>> Use smaller amounts of
detergent for this type of item.
• Detergent is put in the wrong compartment. >>> Put the
detergent in the correct compartment.
• Softener is being taken early. >>> There may be problem in
the valves or in the detergent dispenser. Call the Authorized
Service Agent.
Foam is overflowing from the detergent drawer.
• Too much detergent is used. >>> Mix 1 tablespoonful
softener and ½ l water and pour into the main wash
compartment of the detergent drawer. >>> Put
detergent into the machine suitable for the programmes
and maximum loads indicated in the “Programme and
consumption table”. When you use additional chemicals
(stain removers, bleachs and etc), reduce the amount of
detergent.
Laundry remains wet at the end of the programme.
(*)
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage. >>> Use recommended amount
of detergent.
(*) Machine does not switch to spinning step
when the laundry is not evenly distributed
in the drum to prevent any damage
to the machine and to its surrounding
environment. Laundry should be rearranged
and re-spun.
(**) Regular drum cleaning is not applied. Clean
the drum regularly. See 4.4.2
A
• If you cannot eliminate the problem
although you follow the instructions in
this section, consult your dealer or the
Authorized Service Agent. Never try to
repair a nonfunctional product yourself.
CAUTION!
24 / EN
Washing Machine / User’s Manual
Page 25
BLOMBERG UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Blomberg product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a period of thirty six
(36) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or
our contact centre on 0333 207 9870 (UK and Northern Ireland) or 01 691 0160 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in
addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Blomberg Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light
bulbs.
• Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Blomberg Approved Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to meet the requirements contained in this
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept
and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance
with the expected standards. Such financial loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
guarantee or the User Instructions Booklet.
previously agreed to the installation environment).
domestic household premises, unless we have previously agreed to the installation environment.
User Instructions Booklet provided with your product.
Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product).
registered gas installer.
Ireland.
void if the product is resold.
guarantee. If you have any questions, please call our Call Centre on the number set out above.
or verbal abuse in the course of carrying out their duties.
Page 26
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
Does Blomberg offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when
this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the
delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and
installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original
guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and
to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to
carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of
purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction.
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578.
Page 27
BLOMBERG UK AND IRELAND OPTIMA INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS
This 10 year guarantee relates to Blomberg products that feature the Optima Inverter Motor.
The Optima Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in
the previous section.
In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase
date. You can register by first visiting blomberguk.com/register and by following the online instructions.
All Blomberg appliances come with a 3 year parts and labour guarantee as standard. When you register your appliance for the
Optima Inverter Motor 10 year guarantee, you are also registering your appliance for the standard 3 year parts and labour
guarantee.
Blomberg built-in or integrated products purchased from Euronics agents come with a 3 year parts and labour guarantee which
is extended to 5 years, free of charge, upon registration of the appliance. When you register your appliance for this additional 2
years, you will automatically activate the Optima Inverter Motor 10 year guarantee. You do not need to register twice. To make
a claim against your Blomberg Optima Inverter Motor Guarantee (the “Guarantee”), all customer and product details must be
registered with Beko plc using the procedure outlined below.
1. This extra 7 years or 5 years (for built-in appliances from Euronics agents) Guarantee is only effective after the
expiration of the standard manufacturer’s guarantee.
2. It is only valid for the Optima Inverter motors of selected washing machines, washer-dryers, tumble dryers and
dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid
for one replacement of the Optima motor during the extra 9-year (for free standing appliances) or 8 year (for built-in
appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting
blomberguk.com/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be
quoted at the time of a claim being made.
5. Any repair/replacement of the Optima Inverter motor must only be carried out by an authorised Blomberg Service
Agent (the “Service Agent”).
6. Labour for the repair/replacement of the Optima Inverter motor is not included in this guarantee and is chargeable
directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be
chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee
11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at http://www.blomberguk.com/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
Page 28
Model number
Serial number
Purchased from
Date of purchase
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation
available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our
online services. When you call us you may be required to input your serial number into your telephone keypad. For help please
visit Blomberguk.com/support/model-finder
• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of
purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting
service under guarantee.
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be
levied where no fault is found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or
furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your serial
number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9870
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the
basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service
provider for exact call charges.
Republic of Ireland:
01 691 0160
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee
agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a
charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9870 or 01 691 0160
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a
product support topic from the list of options. Complete the required details and click send message.
Product registrations
For UK and Republic of Ireland product registrations please visit blomberguk.com/register
Page 29
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www.blomberginternational.com
info@blomberginternational.com
2820527404_EN/ 22-03-19.(11:09)Document Number :
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