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BIM25
Commercial Ice Maker
User Manual for Installation
and Maintenance
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Self-Contained Ice Maker User Manual for Installation and Maintenance
Table of Contents
Important Information ....................................................................................................................... 1
Warning and safety instruction ......................................................................................................... 2
General ............................................................................................................................................ 3
Installation ........................................................................................................................................ 3
Location for Installation .............................................................................................................. 3
Schematic Diagram of Installation ............................................................................................. 4
Installation Steps ....................................................................................................................... 4
Startup and Operation ............................................................................................................... 5
Operation Instruction ........................................................................................................................ 5
Instruction of Control Panel .............................................................................................................. 7
Maintenance .................................................................................................................................... 9
Service Call .................................................................................................................................... 11
Common Faults and Troubleshooting ............................................................................................ 11
Warranty ........................................................................................................................................ 12
Note: please keep this manual in a place accessible to users at any time.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
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Important Information
Please pay attention to the following warning
labels on the ice maker
The label indicates a hazardous voltage.
There is a risk of electric shock.
The label indicates a hazardous voltage.
There is a risk of electric shock.
The label indicates rotating components inside.
There is a risk of serious mechanical injury.
Instruction of symbols in this Manual
The label indicates a flammable foaming agent
“Cyclopentane” used. There is a risk of fire.
The label indicates a flammable refrigerant
“R290” used. There is a risk of fire.
(Note: Some models use R404a refrigerant,
the safety grade of this refrigerant is A1, which
belongs to the highest level, and there will be
no special remarks later.)
Warning:The ice making water inlet of ice
maker can only be connected with drinking
water, and groundwater or other non-drinking
water sources cannot be used.
Alert sign: indicating the item requiring
particular attention.
Warning sign: special attention is required,
and operation is prohibited.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
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Warning and safety instruction
This product cannot be used in an
outdoor environment.
This ice machine is not intended for
use by children, and those with physical
weakness, slow response, or mental
disorders.
The installation, repair or maintenance of
this ice machine must be carried out by
professional and qualified personnel, or
electric shock, fire, personal injury may
be caused by incorrect operation.
After the ice machine is delivered, please
keep the machine still upright for more
than 24 hours, to have the lubricant be
fully precipitated before startup,
otherwise the compressor may be
damaged.
When the power cord of the ice maker is
damaged, in order to avoid electric
shock, fire or personal injury, it must be
replaced by the manufacturer or
professional and qualified personnel.
The water pipe assembly in the
accessory box of the ice maker must be
used. In order to ensure food safety, the
water pipe assembly removed from the
old machine should not be used.
When handling, keep the cabinet upright,
with the inclination not exceeding 45
degrees. Do not invert the machine or lay
it horizontally.
This ice machine should not be placed in
wet or easily splashed areas.
The grounding of this ice machine cannot
be connected to gas pipe, water pipe,
telephone line or lightning rods, etc.
There are rotating components in this ice
machine. Do not insert slim objects into
ventilation or exhaust ports, or serious
mechanical injury may occur.
Do not store volatile or flammable
substances in this ice machine, or it may
result in explosion or fire.
Do not store any sundries or freeze any
food in the storage bin. Keep the ice
scoop clean.
The ice machine must be placed on the
floor sufficiently to support its weight.
Insufficient base may cause the
equipment fall over and cause injury.
There should be sufficient ventilation
space around the ice machine. Keep
good ventilation.
Only the power supply specified on the
machine nameplate can be used with
this ice machine.
This ice machine cannot be connected to
hot water.
The socket for this ice maker must be
reliably grounded and with leakage
protection.
The ice machine must be disconnected
from power before manual cleaning,
repairing and maintenance.
Before cleaning, repairing and
maintenance, the remaining ice in the ice
bin should be removed from the ice
machine to avoid contamination to ice.
Do not splash water directly onto the
surface of the ice machine during the
cleaning process; otherwise, it may
cause short circuit, leakage or other
faults.
Flammable foaming agent is used during
the foaming process. The ice maker
should be disposed of and recycled by
qualified personnel and institutions.
The ice machine should be properly
managed to ensure that children will not
play with the machine.
When the ice machine malfunctions, turn off
the power and contact professional personnel
for repairing.
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For the ice maker with
flammable refrigerant R290:
DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. MUST BE
ENOUGH VENTILATION SPACE
AROUND THE ICE MAKER TO KEEP
THE VENTILATION SMOOTH.
DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. DO NOT USE
MECHANICAL DEVICES TO DEFROST
REFRIGERATOR. DO NOT PUNCTURE
REFRIGERANT TUBING.
DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. TO BE
REPAIRED ONLY BY TRAINED
SERVICE PERSONNEL. DO NOT
PUNCTURE REFRIGERANT TUBING.
Self-Contained Ice Maker User Manual for Installation and Maintenance
DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED.DO NOT USE
ANY ELECTRICAL APPLIANCES IN THE
ICE STORAGE BIN OF THE ICE
MAKER.
CAUTION – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. CONSULT
REPAIR MANUAL/OWNER'S GUIDE
BEFORE ATTEMPTING TO SERVICE
THIS PRODUCT. ALL SAFETY
PRECAUTIONS MUST BE FOLLOWED.
CAUTION – RISK OF FIRE OR
EXPLOSION. DISPOSE OF PROPERLY
IN ACCORDANCE WITH FEDERAL OR
LOCAL REGULATIONS. FLAMMABLE
REFRIGERANT USED.
CAUTION – RISK OF FIRE OR
EXPLOSION DUE TO PUNCTURE OF
REFRIGERANT TUBING; FOLLOW
HANDLING INSTRUCTIONS
CAREFULLY. FLAMMABLE
REFRIGERANT USED.
General
The ice machine is fully automatic. With
proper installation and connection to potable
water and power source, the ice making will
start properly. When the ice cubes fill up the
storage bin, the machine will automatically
stop. The ice machine is generally used in the
following and similar occasions:
Installation
Location for Installation
The ice machine should be installed in a
proper location meeting the following
conditions:
Indoor, not more than 2,000 meters
above sea level.
Ambient temperature: 12-32°C.
Power supply: the rated voltage indicated
on the machine nameplate ±6%.
Water source: potable water, with water
pressure from 0.13MPa to 0.55MPa;
water temperature: 5-35°C.
The ice machine should be kept away
from heat sources and should be strictly
forbidden to use at extremely high
The kitchen area of a store, office or other
workplace.
Farm, hotel, car hotel and restaurant.
Catering and similar non-retail occasions.
This ice machine is not intended for use
at home.
temperature or low temperature
environment and should avoid direct
sunlight.
There should be sufficient ventilation
space around the ice machine and keep
good ventilation.
The ice machine must be placed on a
floor sufficient to support its weight.
Socket for the ice maker must be reliably
grounded and with leakage protection.
Proper floor drainage must be provided
near the installation location of the ice
machine.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
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Schematic Diagram of Installation
Drain connection must incorporate an air gap with no contact with the main drain connection to prevent ice contamination in the storage bin.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
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Installation Steps
1. Check if the ice machine is in good
condition and the accessories are complete;
check the machine model and the machine
nameplate.
2. Open the bin door and remove the
packaging tape from the ice thickness sensor
and the flap. They are used to avoid possible
damage during transportation only.
3. Clean the ice storage bin and the food area
inside with a sponge soaked in warm water
and soda. Then wash and dry it with potable
water.
4. Place the ice machine in the operation
area; ensure that the machine is placed on a
leveled floor. So as to ensure the water flows
evenly on the evaporator.
5. The compressor chamber is located below
the front of ice bin. The compressor and
condenser are installed in it. It requires good
ventilation. Therefore, the front and rear of
the ice maker must have ventilation space of
more than 20-30 cm.
6. The bottom of the ice machine is equipped
with adjustable legs for level adjustment and
floor cleaning.
7. Connect the machine's inlet water filter and
water pipe referring to the schematic diagram
of installation; if the installation site is already
equipped with a drinking water system, the
water filter may not be installed.
Note: the filter flow direction should
Startup and Operation
1. Before you start up the machine, please
check and confirm:
That the packaging tape inside the ice
machine has been removed.
The accessories or items in the ice bin
have been taken out.
The ice machine has been adjusted to a
leveled state.
The water pipe has been connected and
the water valve is open.
The plug has been connected to the
power supply and the power switch is off.
The ambient temperature, water
temperature, and pressure of the water
supply meet the above requirements.
2. Start up: turn on the power switch. After
power-on, the machine begins to make ice
automatically.
3. For normal operation, please confirm:
There is water in the water trough and no
be correctly installed as per the direction
marker on the filter head cover or the filter
body.
Note: The water filter (not supplied)
will need replacing periodically. Generally,
it needs to be replaced every 3 months to
6 months.
8. Connect the machine to the water supply
using the 3/4" inlet pipe supplied with the
machine. It is recommended to install a water
valve (not supplied with this machine) on the
water supply line.
9. Connect the drainpipe to the drain
connection. In order to meet a good drain, it
is recommended that the drainpipe should
have a difference of level more than 3cm per
meter; and confirm that the drainpipe is not
blocked. It is recommended that the drainpipe
be connected to an open drainage port.
10. Any joint in the drainpipe must not be
higher than the machine drainage port; any
joint in the drainpipe cannot be higher than
the previous joint.
11. Confirm the power requirements stated in
the machine nameplate; ensure that the
power supply meets the requirements.
12. A circuit breaker or switch with leakage
protector and reliably grounding is required.
13. Turn off the switch on the power line and
connect the machine to the power source.
overflow occurs.
The pump is working properly, and water
is flowing evenly on the evaporator.
The compressor is running normally, the
temperature of the evaporator and the ice
making water is gradually decreasing.
The fan is running normally, and there is
stable air flow in the inlet and outlet of the
ice machine.
The ice machine has no abnormal noise.
The ice machine has no abnormal
vibration.
It takes about 10 to 20 minutes to make
one batch of ice, depending on the
ambient temperature and the temperature
of the water. The higher the temperature
is, the longer the ice making will take.
Ice cubes can be properly defrosted from
the machine.
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Operation Instruction
Self-Contained Ice Maker User Manual for Installation and Maintenance
Startup: after proper installation, connect
the water source and turn on the power
supply, the machine will start working.
Please confirm that the machine is
operating normally when you turn it on for
the first time.
Note: In case of thunderstorm or not
in use for a long time, please disconnect
the power and water source!
Self-check: with power on for the first
time, the ice maker will do self-check and
pump out remaining water.
Preparing: after the ice machine is
energized, the inlet valve opens, and the
inlet water will flow in until it reaches the
set level; then the ice maker will defrost
one time.
Ice making: after pre-cooling for 30
seconds, the water pump starts, the
water flows through the evaporator
smoothly and evenly, the ice cubes are
gradually formed in the ice cube tray.
Ice Harvest: after the ice making
process, the water pump is turned off,
the defrosting valve is turned on, and
after the hot gas enters into the
evaporator for about 1-2 minutes, the ice
cubes slide from the evaporator into the
storage bin.
Warning: Do not put your hand into
the ice storage bin during the ice-falling
process to prevent the ice from hitting
your hand!
Shutdown: The ice maker will stop
working when you click the “on/off” button
on the panel during running process.
Bin full stop: in the running state, with
the storage bin filled to a certain height,
the ice sliding board cannot be
rebounded or reset because of the block
of the freshly produced ice cubes, the ice
maker will stop in 30 seconds.
Repeat ice-making: when the ice cubes
on the ice sliding board are taken away,
the ice maker will back to ice making
process in a few seconds.
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Instruction of Control Panel
Turn clockwise: Ice thinner
Self-Contained Ice Maker User Manual for Installation and Maintenance
1. LED Display:
Self-check: Display “ini” code.
Preparing: Counting seconds positively.
Ice making: Counting seconds positively
prior the water reaching 0℃, after the
water temperature reaches 0℃,
Evaporator starts to freeze. and the
digital tube starts counting down. When
the countdown reaches 0, the ice making
cycle ends.
Ice Harvest: Counting seconds positively.
Clean: Display “CLE” during cleaning
and sterilizing; Display “rin” during
rinsing.
2. LED Lamps: Displays the status of the ice
machine, self-test, preparation, ice
making, ice falling, water inflow (flashing
display indicates water inflow, low water
level goes out, high water level stays on),
and faults.
3. Ice thickness adjustment: During the
ice making process, if you are not
satisfied with the ice thickness, you can
open the back panel, find the water level
sensor (water floating ball), and adjust its
height by turning it. Turn it down
counterclockwise to make the ice thicker
and turn it up clockwise to make ice
thinner.
Turn counterclockwise: Ice thicker
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Code
Comments
Machine action
E02
Protective shutdown
E04
High temperature
Protective shutdown
Condensation
circuit
Not stop
every 5s
Condensation
circuit
Not stop
every 5s
Note: Each time the water floating ball
is adjusted, the ice making time will be
extended or shortened.
4. Cleaning: During the normal operation,
hold the cleaning button for 3 seconds to
enter the cleaning process. During the
entire cleaning process, cleaning agents
and disinfectants need to be put into the
water trough. When the cleaning process
is finished, the ice maker will go to the ice
making process.
Note: The first 5 plates of ice that start
making ice after cleaning are discarded and
cannot be eaten.
5. Switch: When the device is powered,
click the “Switch” button to switch
OFF/ON the device.
6. Voice function (only for machines with
voice function): The machine with voice
announcement prompts will provide voice
prompts for related operations.
7. Please open and close the storage bin
door gently. Do not slam the door. After
taking the ice cubes, please close the
Self-Contained Ice Maker User Manual for Installation and Maintenance
door.
8. If the ice maker is not in use for a long
time, it should be energized and run for 2
to 4 hours every 2 months.
Other special protection - shutdown
If the ice machine has not detected ice
cube falling off in three cycles, it will shut
down for safety protection. The ice maker
needs to be checked.
The ice machine detects that the ambient
temperature is too high and will stop for
safety protection.
If the water-cooled ice machine detects
an abnormity in water supply, it will stop
for safety protection.
The fault code and its comments are
displayed as follows:
E07
E08
sensor open
sensor short
Error LED light on
Error LED light on
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Self-Contained Ice Maker User Manual for Installation and Maintenance
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Maintenance
Note: Maintenance must be done by
qualified professional personnel.
Warning: Before maintenance or
manual cleaning, be sure to cut off the
water source and power supply.
Exterior cleaning
Frequently clean the environment around
the ice machine to keep it clean. Do not
block the vents.
The outer enclosure should be cleaned with
a mild detergent and then wiped clean. If
necessary, use commercial stainless-steel
cleaners and polishes.
Note: Stainless steel may rust without
proper maintenance.
Inlet water filter
The filter element should be inspected
regularly. It is recommended to replace the
filter element every 3 to every 6 months.
Interior cleaning
The inside of the ice storage bin can be
washed directly with water pipes.
Note: Check and confirm the water
pressure lower than the maximum allowed
pressure. Do not flush the part above the
water pump or the evaporator directly for
water protection.
Condenser
For the air-cooled ice maker, the condenser
should be cleaned every three weeks. Use a
soft brush or a vacuum cleaner with a brush
to brush it up and down along the fin
direction, to avoid damage to the fins and
further affecting the cooling effect.
The condenser filter should be cleaned
every 2 weeks.
Note: Be careful when doing the
condenser cleaning as the edges of the
fins are sharp.
Water pipe
In order to ensure food safety, the water
pipe of the ice machine should be cleaned
regularly.
Wintering
Turn off the water and power supply, drain
the residual water from the water trough,
inlet pipe and drainpipe.
The maintenance of the ice machine is
not covered by the manufacturer's
warranty!
Clean Function
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Self-Contained Ice Maker User Manual for Installation and Maintenance
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Note: Please empty the bin of ice in advance.
Note: Please clean and sterilize the bin and complete rinsing.
Note: Please clean and sterilize the ice sliding board, water distribution pipe, water supply
pipe, then do complete rinsing.
• 1) Turn on the machine, make sure the ice cubes have been taken out of the ice bucket,
press and hold the "Clean" button for 3 seconds, and pull out the silicone plug of the sink
down for drainage, drain the water in the sink and plug it in. (At this time, the digital tube
flashes "CLE"
• 2) Pour the configured cleaning (or disinfection) solution equivalent to the capacity of the sink
into the sink; Short press the "Clean" button, the machine will automatically enter the cleaning
mode, and the cycle cleaning will be 15 minutes (at this time, the digital tube will display
"CLE"
• 3) After the automatic cleaning is completed, the machine will automatically enter the rinsing
mode, the water inlet valve will often enter the water, and the water will be continuously rinsed
for 25 minutes (at this time, the digital tube will display "rin"), during which the ice tray can be
sprayed (or disinfected) with a watering can
4) After the cleaning (or disinfection) is completed, it will automatically enter the ice-making
state (press the "switch" button, and then pull out the sink silicone plug downward, so that
the undrained water in the sink can be discharged. After draining, plug in the silicone plug
and press the "switch" button to enter the normal ice-making state.
• 5) The cleaning and disinfection steps are identical, only the cleaning medium is different.
• 6) In order to ensure food hygiene, please discard the first 5 plates of ice.
• 7) During the cleaning process, long press the "Switch" button, it will forcibly exit the cleaning
process and enter the standby state.
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Self-Contained Ice Maker User Manual for Installation and Maintenance
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Fault
Potential cause
Troubleshooting
Not working
Indicator is OFF
Power switch not turned on
Plug is loose
Turn on the power switch
Check plug and socket
Shutdown every 3
protection
The ambient temperature is
Fan does not start
Normal working temperature range of
Ice defrost abnormal
Ambient temperature too low
thick
Normal working temperature range of
setting
Poor transparency of
Ice thickness too thin
replaced for a long time
Check and correct ice thickness
Too slow in ice making
The condenser or air filter is
Poor ventilation
Clean the condenser and filter screen
Normal working temperature range of
Check the environment around the ice
Service Call
If the ice machine works abnormally, please confirm below before making a service call:
1. Check the water supply
whether there is water in the water trough.
whether the water pressure for the ice machine is 0.13MPa to 0.55MPa; the water
temperature is 5-35 °C.
whether the water valve is open.
whether there is no water leakage.
2. Check the power
whether the indicator on the display panel ON
whether the panel display does not display the OFF standby state.
If the LED on the display panel is not ON, check whether the plug and socket are normal,
and whether the power supply switch is ON.
3. Check nameplate and serial number.
Check data plate located on the side or back of the machine & record the model & serial no.
.
Note: If the machine fails due to the user’s faults, such as no supply of water, electricity
or environmental factors, rather than the fault of the ice maker, the door-to-door service will
be charged.
Common Faults and Troubleshooting
minutes after startup;
the display shows E04
high temperature
The display shows E06
high pressure
ice cubes; ice cubes
too thin or incomplete
too high
Condenser is dirty and
blocked
High pressure switch wires
fallen off
Defrost valve does not start
normally
Ice thickness too thin or too
Water pressure too low
Water temperature too high
Inlet water valve does not
work
Inlet water valve is dirty and
blocked
Water leaking
Inlet water filter has not been
5-40 °C
Clean the condenser
Check and correct high pressure
switch wires
Check and correct the fan
5-40 °C
Check and correct the defrosting valve
Check and correct ice thickness
setting
Check that the water supply pressure
is 0.13MPa to 0.55MPa
Water temperature of 5-35 °C
Check and correct the inlet water valve
Check whether water leaks and correct
Check and correct the inlet water filter
dirty
High ambient temperature
5-40 °C
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Self-Contained Ice Maker User Manual for Installation and Maintenance
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Water temperature is too high
machine
of 5-35 °C
Too much noise
The ice machine is not placed
ice maker is not leveled.
Level the ice machine
in a leveled foundation or the
Warranty
Check the water supply temperature
The following circumstances are not covered
by the warranty:
Normal cleaning or maintenance.
Unauthorized modification of the ice
machine or use of non-native parts.
Damage caused by improper power
supply, water supply and drainage.
Note: Warranty service should be provided by an agent or repair organization approved
by the manufacturer.
Damage caused by installing, cleaning or
maintaining the ice machine not in
accordance with the instructions of this
manual.
Artificial damage
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Caution!
Consult repair manual/owner’s guide before attempting to install or service this product. All safety
precautions must be followed. Dispose of properly in accordance with federal or local regulations.
Risk of fire or explosion due to puncture of refrigerant tubing. Follow handling instructions
carefully.
Danger!
Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service
personnel. Do not use mechanical devices to defrost refrigerator. Do not puncture refrigerant
tubing.
Disposal
EU regulations require refrigeration product to be disposed of by specialist companies who remove
or recycle all glasses,
metal and plastic components.
Consult your local waste collection authority regarding disposal of your appliance. Local authorities
are not obliged to
dispose of commercial refrigeration equipment but may be able to offer advice on how to dispose of
the equipment locally.
All packaging materials should be disposed of in an environmentally friendly way.
The cardboard may be used as scrap paper. The protective foil and the foam cushions are
CFD-free.
Do not allow children to play with the packaging and destroy plastic gags safely.
Environmental protection
Discarded electric appliances are recyclable and should not be discarded in the domestic waste!
Please actively support us in conserving resources and protecting the environment by returning this
appliance to the collection centres (if available).
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Self-Contained Ice Maker User Manual for Installation and Maintenance
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Compliance
Parts have undergone strict product testing in order to comply with regulatory standards and
specification set by
international, independent, and federal authorities.
Products have been approved to carry the following symbol:
Note: this Manual is subject to any technical change without further notice. Please refer to the
nameplate on the product for exact information.
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