Black Box DTX5001-T, DTX5000, DTX5001, DTX5001-R, DTX5000-R User Manual

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SERVSWITCH DTX5000/5001/5002 USER GUIDE

ServSwitch DTX5000/5001/5002 User Guide

SERVSWITCH DTX5000/5001/5002 USER GUIDE

Instructions

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in th e lit erature accompanying the appliance.

Dangerous Voltage

This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

Power On

This symbol indicates the principal on/off switch is in the on position.

Power Off

This symbol indicates the principal on/off switc h is in the o ff position.

Protective Grounding Terminal

This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment.

SERVSWITCHTM FAMILY

Welcome to the ServSwitch™ Family!

Thank you for purchasing a BLACK BOX® ServSwitch DTX system! We appreciate your business, and we think you’ll appreciate the many ways that your new DTX System will save you money, time and effort.

The BLACK BOX® DTX system allows desktop users to access a full computer experience from anywhere on the corporate TCP/IP network, while maintaining the computers securely housed in a corporate data center. This desktop experience includes access for the desktop user to keyboard, mouse, both digital and analog video, and audio devices.

This solution can be deployed as a point-to-point extender system or may be over-laid on the standard 100 Mbps/1 Gbps TCP/IP network. The ServSwitch™ family from BLACK BOX—the onestop answer for all your KVM switching needs!

This manual will tell you all about your new ServSwitch DTX system, including how to install, operate and troubleshoot it. For an introduction to the ServSwitch DTX system see Chapter 2.

III

SERVSWITCHTM FAMILY

FEDERAL COMMUNICATIONS COMMISSION AND

INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and

to comply with the limits for a Class A computing device in accordance with

found

specifications in Subpart B of Part 15 of FCC rules, which are designed to provide

the reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

European Union Notification

Warning: This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

USA Notification

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the in struction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canadian Notification

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference R egulations of the Canadian Department of Communications.

SERVSWITCHTM FAMILY

Japanese Approvals

Safety and EMC Approvals and Markings

UL, FCC, cUL, VCCI, C-Tick, CE

SERVSWITCHTM FAMILY

This equipment has also been found to comply with European standards EN50082 and EN60950.

Other Agency Approvals

USA (UL, FCC) Canada (cUL, ICES-003) European Union (CE)

TRADEMARKS USED IN THIS MANUAL

BLACK BOX® and the logo are registered trademarks, and ServSwitch is a trademark of BLACK BOX Corporation.

Mac and Macintosh are registered trad emarks of Apple Computer, Inc. PS/2 is a registered trademark of International Business Machines Corporation. Microsoft, HyperTerminal, Windows, Windows NT, and Windows XP are trademarks or

registered trademarks of Microsoft Corporation in the United States and/or other countries.

Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

VII

SERVSWITCHTM FAMILY

VIII

TABLE OF CONTENTS

1. Specifications................................................ ... ............................ ... .................1

1.1 Factory Default Settings ................................................................. .. ...................... ..... 11

2. Product Overview.............. ............................ ............................ .....................13

2.1 Introduction.................. ...................... ....................... ...................... ...................... .......13

2.2 Safety Precautions.......................... ...................... ............................................. ...........18

3. Installation......................... ... ............................ ............................ ..................21

3.1 Installing the DTX5000-R user station........................................................................21

3.2 Installation options.................. ................................................................... .. ................21

3.3 Installing the DTX5001-R and DTX5002-R User Stations.........................................27

3.4 Mounting option ................................ ....................... ...................... ...................... .......28

3.5 Installation options.................. ................................................................... .. ................28

4. Operations......................... ... ... ............................ ............................ ...............35

4.1 Overview........................................ ...................... ...................... ..................................35

4.2 Accessing the System ............................................ ....................... .. ...................... .......35

4.3 OSD functions..... ...................... ....................... ............................................ ................36

4.4 The Serial Menu........................... ...................... .. ...................... ....................... ...........40

4.5 Configuring Network Settings.....................................................................................42

4.6 Authentication.......... ...................... ...................... ...................... ....................... ...........52

4.7 Flash Upgrading your DTX Extender System..................... .. ......................................55

4.8 Restoring Factory Default Settings....... ........................ ......................... ......................58

4.9 Resetting the DTX Extender System.............................. .. ....................... ....................59

4.10 Viewing System Information.....................................................................................60

4.11 Configuring Video Input Settings..............................................................................61

4.12 Session Retry Settings .................................................. ....................... ......................63

4.13 Configuring the OSD Hotkey Sequence....................................................................63

4.14 OSD Inactivity Timeout.............................................................................................65

4.15 Audio Performance Settings ......................................................................................66

Appendix A: Technical Support........................................................................71

Appendix B: Troubleshooting...........................................................................72

Appendix C: Login Error Messages.................................................................76

SERVSWITCH DTX5000/5001/5002 USER GUIDE

CHAPTER 1: SPECIFICATIONS

1. Specifications

During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice.

DTX5000-R Product Specifications

Network

Ethernet Standard Ethernet II IP Port Usage Port 16384 - Video

Port 16385 - Audio Port 16386 - Keyboard\Mouse Port 16387 - vMedia Ports 4463, 4464, 4465 - Control

Extension Ports

Number 1 Connectors RJ-45

User Ports

Number

Type PS/2, USB Type A, DVI-I video

Connectors

Encryption Type Authenticated SSL

Console Port

Number 1

Type

Connectors 9-pin D-Shell (DB9)

PS/2: 2; USB: 4; DVI-I video: 1; audio microphone: 1; audio line out: 1; power jack: 1

6-pin miniDIN, PS/2 keyboard and mouse; USB Type A, USB keyboard and mouse; DVI-I, female; 3.5 mm stereo audio jacks, line out and mic; 2.5 mm DC power jack.

Three-wire Serial interface: RX, TX, GND via 16450-compatible UART

Dimensions

H x W x D 28 x 210 x 130 mm (1.10 x 8.27 x 5.12 in)

Weight

0.7 Kg (1.54 lb) without packaging, cables, power supply and literature

SERVSWITCH DTX5000/5001/5002 USER GUIDE

DTX5000-R Product Specifications (Continued)

Environmental

Heat Dissipation 22 W/H Power Consumption 20 W (including power supplied to USB ports) AC-input power 100-240 V AC AC-input current rating 1 A AC-frequency 50/60 Hz Operating Temperature 0° to 35° Celsius (32° to 95° Farenheit) Storage Temperature -20° to 60° Celsius (-4° to 140° Farenheit) Transit Temperature -30 Operating Humidity 10 to 90% noncondensing Storage Humidity 5 to 95%

Supported Hardware

Peripherals

Keyboard

Mouse 2-, 3-, and 5-button; scroll and tilt wheel

Mass Storage Devices

° to 60° Celsius (-22° to 140° Farenheit)

PS/2 keyboard and mouse, USB keyboard and mouse, speakers, microphone

Standard 104/105/109 keyboards for PC, Macintosh, and Sun USB keyboards for PC, Macintosh and Sun Default keyboard drivers are fully supported for Microsoft Windows, MacOS, Solaris and Red Hat Linux

All Mass Storage Class devices that use: SCSI mass storage subclass Bulk only transfer protocol Printers Touch screens Pen tablets Smart card readers Digital sign pads Joysticks NOTE: Check with your Black Box representative for the latest list of devices that have been tested and verified on the DTX system.

DTX5000-R Product Specifications (Continued)

Video Resolution 640 x 350 @ 85 Hz

640 x 480 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz 720 x 400 @ 70 Hz, 85 Hz 800 x 600 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz 1024 x 768 @ 60 Hz, 70 Hz, 75 Hz, 85 Hz 1152 x 864 @ 75 Hz 1280 x 960 @ 60 Hz 1280 x 1024 @ 60 Hz The following widescreen resolutions are also supported: 1360 x 768 @ 60 Hz 1280 x 720 @ 50 Hz 1280 x 720 @ 60 Hz

Check www.blackbox.com for the latest list of supported video

resolutions and refresh rates. Video Standard DDC version 2B Color Depth 24 Bit

CHAPTER 1: SPECIFICATIONS

Audio Standard PC99

Audio Performance

High Performance Line out:

44.1 kHz over stereo channels at a resolution of 16 bits

Microphone:

44.1 kHz over a single channel at a resolution of 16 bits

Medium Performance Line out:

8 kHz over stereo channels at a resolution of 16 bits

Microphone:

8 kHz over a single channel at a resolution of 16 bits Target Sync Types

(Analog output only)

Safety and EMC Approvals and

Markings

Separate horizontal and vertical

UL, FCC, cUL, VCCI, C-Tick

SERVSWITCH DTX5000/5001/5002 USER GUIDE

DTX5000-T Product Specifications

Network

Ethernet Standard Ethernet II

Extension Ports

Number 1 Connectors

Computer Ports

Number USB: 2; DVI-I video: 1; audio microphone: 1; audio line out: 1 Type USB Type A, DVI-I video

Connectors

Encryption Type Authenticated SSL

Dimensions

H x W x D 68 x 21 x 153 mm (2.68 x 0.83 x 6.02 in) Weight 0.3 Kg (0.66 lb) including cables

Environmental

Heat Dissipation 22 W/H

RJ-45

USB, male; DVI-I, male; 3.5 mm stereo audio jacks, line out and mic; 2.5 mm DC power jack.

Power Consumption 6 W AC-input power 100-240 V AC AC-input current rating 1 A AC-frequency 50/60 Hz DC-input power 5 V DC-input current rating 1.1 A Operating Temperature 0° to 35° Celsius (32° to 95° Farenheit) Storage Temperature -20° to 60° Celsius (-4° to 140° Farenheit) Transit Temperature -30 Operating Humidity 10 to 90% noncondensing Storage Humidity 5 to 95%

Supported Hardware

° to 60° Celsius (-22° to 140° Farenheit)

DTX5000-T Product Specifications (Continued)

Video Resolution 640 x 350 @ 85 Hz

640 x 480 @ 60 Hz 640 x 480 @ 72 Hz 640 x 480 @ 75 Hz 640 x 480 @ 85 Hz 720 x 400 @ 70 Hz 720 x 400 @ 85 Hz 800 x 600 @ 60 Hz 800 x 600 @ 72 Hz 800 x 600 @ 75 Hz 800 x 600 @ 85 Hz 1024 x 768 @ 60 Hz 1024 x 768 @ 70 Hz 1024 x 768 @ 75 Hz 1024 x 768 @ 85 Hz 1152 x 864 @ 75 Hz 1280 x 960 @ 60 Hz 1280 x 1024 @ 60 Hz

CHAPTER 1: SPECIFICATIONS

The following widescreen resolutions are also supported: 1360 x 768 @ 60 Hz 1280 x 720 @ 50 Hz 1280 x 720 @ 60 Hz

Check www.blackbox.com for the latest list of supported video

resolutions and refresh rates. Video Standard DDC version 2B Color Depth 24 Bit Audio Standard PC99

Audio Performance

High Performance Line out:

44.1 kHz over stereo channels at a resolution of 16 bits

Microphone:

44.1 kHz over a single channel at a resolution of 16 bits

Medium Performance Line out:

8 kHz over stereo channels at a resolution of 16 bits

Target Sync Types (Analog input only)

EDID table settings Normal aspect or wide screen resolutions

Microphone:

8 kHz over a single channel at a resolution of 16 bits

Separate horizontal and vertical

SERVSWITCH DTX5000/5001/5002 USER GUIDE

DTX5000-T Product Specifications (Continued)

Safety and EMC

Approvals

and

Markings

DTX5001-R and DTX5002-R Product Specifications

Network

Ethernet Standard Ethernet II IP Port Usage Port 16384 - Video

UL, FCC, cUL, VCCI, C-Tick

Port 16388 - Video

Port 16385 - Audio

Port 16386 - Keyboard\Mouse

Port 16387 - vMedia

Ports 4463, 4464, 4465 - Control

Extension Ports

Number 1 Connectors RJ-45

User Ports

USB: 4; DVI-I video: 1; audio line-out: 1; power jack: 1 Number

Type USB Type A, DVI-I video

Connectors

Encryption Type Authenticated SSL

Console Port

Number 1

(DTX5001-R user station)

USB: 4; DVI-I video: 2; audio line-out: 1; power jack: 1

(DTX5002-R user station)

USB Type A, USB keyboard and mouse; DVI-I, female; 3.5 mm

stereo audio jack, line out; 2.5 mm DC power jack.

Type

Connectors 9-pin D-Shell (DB9)

Dimensions

H x W x D 28 x 210 x 154 mm (1.10 x 8.27 x 6.06 in)

Three-wire Serial interface: RX, TX, GND via 16450-compatible

UART

CHAPTER 1: SPECIFICATIONS

DTX5001-R and DTX5002-R Product Specifications (Continued)

Weight

Environmental

0.95 Kg (2.09 lb)

without packaging, cables, power supply and literature

° to 60° Celsius (-22° to 140° Farenheit)

Supported Hardware

Peripherals USB keyboard and mouse, speakers

Standard 104/105/109 keyboards for PC, Macintosh and Sun Keyboard

Mouse 2-, 3-, and 5-button; scroll and tilt wheel

Mass Storage Devices

USB keyboards for PC, Macintosh and Sun

Default keyboard drivers are fully supported for Microsoft

Windows, MacOS, Solaris and Red Hat Linux

All Mass Storage Class devices that use:

SCSI mass storage subclass

Bulk only transfer protocol

Printers

Touch screens

Pen tablets

Smart card readers

Digital sign pads

Joysticks

NOTE: Check with your Black Box representative for the latest

list of devices that have been tested and verified on the DTX

system.

SERVSWITCH DTX5000/5001/5002 USER GUIDE

DTX5001-R and DTX5002-R Product Specifications (Continued)

Video Resolution 640 x 350 @ 85 Hz

640 x 480 @ 60 Hz

640 x 480 @ 72 Hz

640 x 480 @ 75 Hz

640 x 480 @ 85 Hz

720 x 400 @ 70 Hz

720 x 400 @ 85 Hz

720 x 480 @ 60 Hz

800 x 600 @ 60 Hz

800 x 600 @ 72 Hz

800 x 600 @ 75 Hz

800 x 600 @ 85 Hz

1024 x 768 @ 60 Hz

1024 x 768 @ 70 Hz

1024 x 768 @ 75 Hz

1024 x 768 @ 85 Hz

1152 x 864 @ 75 Hz

1280 x 960 @ 60 Hz

1280 x 1024 @ 60 Hz

1600 x 1200 @ 60 Hz

The following widescreen resolutions are also supported:

1360 x 768 @ 60 Hz

1280 x 720 @ 50 Hz

1280 x 720 @ 60 Hz

1440 x 900 @ 60 Hz

1920 x 1080 @ 60 HZ (DVI Monitor only)

1920 x 1200 @ 60 Hz (DVI Monitor only)

NOTE: 1920 x 1080 @ 60 HZ available on the DTX5002 only

Check www.blackbox.com for the latest list of supported video

resolutions and refresh rates. Video Standard DDC version 2B Color Depth 24 Bit Audio Standard PC99

Audio Performance

High Performance Line out:

44.1 kHz over stereo channels at a resolution of 16 bits

Medium Performance Line out:

8 kHz over stereo channels at a resolution of 16 bits Target Sync Types

(Analog output only)

Safety and EMC Approvals and Markings

Separate horizontal and vertical

UL, FCC, cUL, VCCI, C-Tick

DTX5001-T and DTX5002-T Product Specifications

Network

Ethernet Standard Ethernet II

Extension Ports

Number 1

CHAPTER 1: SPECIFICATIONS

Connectors

Console Ports

Number

Type USB Type A, DVI-D video

Connectors

Encryption Type Authenticated SSL

Dimensions

H x W x D 28 x 127 x 200 mm (1.10 x 5.00 x 7.87 in) Weight 0.75 Kg (1.65 lb) including cables

RJ-45

USB: 1; DVI-D video: 1; VGA D-Sub 15 HD:1; audio line-out: 1

(DTX5001-T)

USB: 1; DVI-D video: 2; audio line-out: 1(DTX5002-T)

USB, male; DVI-D, male; VGA; male; 3.5 mm stereo audio jack,

2.5 mm DC power jack (DTX5001-T)

USB, male; DVI-D, male; 3.5 mm stereo audio jack, 2.5 mm DC

power jack (DTX5002-T)

Environmental

Heat Dissipation 22 W/H Power Consumption 20 W AC-input power 100-240 V AC AC-input current rating 1 A AC-frequency 50/60 Hz DC-input power 5 V DC-input current rating 1.1 A Operating Temperature 0° to 35° Celsius (32° to 95° Farenheit) Storage Temperature -20° to 60° Celsius (-4° to 140° Farenheit) Transit Temperature -30

° to 60° Celsius (-22° to 140° Farenheit)

SERVSWITCH DTX5000/5001/5002 USER GUIDE

DTX5001-T and DTX5002-T Product Specifications (Continued)

Operating Humidity 10 to 90% noncondensing Storage Humidity 5 to 95%

Supported Hardware

Video Resolution 640 x 350 @ 85 Hz

640 x 480 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz

720 x 400 @ 70 Hz, 85 Hz

720 x 480 @ 60 Hz

800 x 600 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz

1024 x 768 @ 60 Hz, 70 Hz, 75 Hz, 85 Hz

1152 x 864 @ 75 Hz

1280 x 960 @ 60 Hz

1280 x 1024 @ 60 Hz

1600 x 1200 @ 60 Hz

The following widescreen resolutions are also supported:

1360 x 768 @ 60 Hz

1280 x 720 @ 50 Hz, 60 Hz

1440 x 900 @ 60 Hz

1920 x 1080 @ 60Hz (DVI-D computers only)

1920 x 1200 @ 60 Hz (DVI-D computers only)

Check www.blackbox.com for the latest list of supported video

resolutions and refresh rates. Video Standard DDC version 2B Color Depth 24 Bit Audio Standard PC99

Audio Performance

High Performance Line out:

44.1 kHz over stereo channels at a resolution of 16 bits

Medium Performance Line out:

8 kHz over stereo channels at a resolution of 16 bits Target Sync Types

(Analog input only)

EDID table settings Normal aspect or wide screen resolutions Safety and

EMC

Approvals

and

Markings

Separate horizontal and vertical

UL, FCC, cUL, VCCI, C-Tick

1.1 Factory Default Settings

Black Box ServSwitch DTX5000 Extender

DTX Receiver

Name RX_<MAC address> IP Address 192.168.13.1 Default Gateway 0.0.0.0 Netmask 255.255.255.0 OSD Hotkey Sequence PRINT SCREEN OSD Inactivity Timer 00 hours 10 minutes OSD Inactivity Check Box Enabled Session Retry Timeout 1 second

CHAPTER 1: SPECIFICATIONS

Audio Performance Medium Network Speed Auto-Negotiate Password ‘password’ Appliance Mode Extender Static/DHCP Network

Configuration

DTX Transmitter

Name TX_<MAC address> IP Address 192.168.13.2 Default Gateway 0.0.0.0 Netmask 255.255.255.0 Audio Performance Medium Network Speed Auto-Negotiate

Static

Password ‘password’ Video DVI - Normal Video Performance 5 Bandwidth Management Unlimited Static/DHCP Network

Configuration

Static

SERVSWITCH DTX5000/5001/5002 USER GUIDE

Black Box ServSwitch DTX5002 Extender

DTX Receiver

Name RX_<MAC address> IP Address 192.168.13.1 Default Gateway 0.0.0.0 Netmask 255.255.255.0 OSD Hotkey Sequence PRINT SCREEN OSD Inactivity Timer 00 hours 10 minutes OSD Inactivity Check

Box Session Retry Timeout 1 second Audio Performance Medium Network Speed Auto-Negotiate Password ‘password’ Appliance Mode Extender Static/DHCP Network

Configuration

DTX Transmitter

Name TX_<MAC address> IP Address 192.168.13.2 Default Gateway 0.0.0.0 Netmask 255.255.255.0

Enabled

Static

Audio Performance Medium Network Speed Auto-Negotiate Password ‘password’ Video DVI Video Performance 5 Bandwidth

Management Static/DHCP Network

Configuration

Unlimited

Static

CHAPTER 2: PRODUCT OVERVIEW

2. Product Overview

2.1 Introduction

CHAPTER

The DTX Extender System, which includes a t ransmitter and a u ser station, provides user s with a full workstation desktop experience from anywhere on the corporate TCP/IP network, while maintaining the workstations securely housed in a corporate data center. Desktop users can access keyboard, mouse, video, audio, USB mass storage devices and other USB devices from remote workstations via the DTX Exten d er S y stem.

NOTE:

Check with Black Box Tech Support for vUSB support on DTX5001.

NOTE:

References to the DTX Extender System in this document refer to both the receiver (DTX5000-R,

DTX5001-R or DTX5002-R user stations) and the transmitter.

DTX Extender System features

Security

The DTX Extender System supports Secure Sockets Layer (SSL) over a TCP/IP connection. All media streams transmitted between the DTX user station and the transmitter are encrypted. Password protection is also provided to control access to all administration functions, such as network configuration.

Support for keyboards and mice

USB and PS/2 keyboards and mice are fully supported by the DTX Extender System. The DTX Extender System also allows for mix and match of USB and PS/2 peripherals. For example, it is possible to use a USB keyboard in conjunction with a PS/2 mouse. The default keyboard and mouse drivers of the remote workstation are fully supported. This enables the DTX Extender System to support 2, 3 and 5-button mice with scroll and tiltwheel capability. Composite mouse and keyboard devices are also supported.

Flash upgradable

Upgrade your firmware at any time using the XMODEM or HTTP protocols to ensure that your DTX Extender System is always running the most current version available. Both th e transmitter and the DTX user station are Flash upgradable. Upgrades can also be carried out via the DTX5000-CTL Management Appliance. See the DTX5000-CTL Management Appliance Installer/User Guide for more information.

Ethernet addressing

The DTX user station and the transmitter are IP-addressable devices, giving you the flexibility to locate back-racked workstations anywhere within your enterprise and at any distance from your desktop users. The DTX user station and the transmitter use standard network protocols to transfer data between the remote workstation and the peripheral devices located at the user’s desk. The DTX user station can operate on a network connection of 100 Mbps or 1 Gbps. For optimum performance, a 1 Gbps connection is recommended.

SERVSWITCH DTX5000/5001/5002 USER GUIDE

USB support

NOTE:

Check with Black Box Tech Support for vUSB support on DTX5001.

USB keyboards, mice, mass storage devices and other types of USB devices are fully supported along with the following:

• Any keyboard (up to 109 keys)

• 2, 3 and 5-button mice with scroll and tilt-wheel capability. Composite mouse and keyboard devices are also supported.

• One CD and DVD/ROM drive or thumb drives

• Other non-isochronous USB devices such as printers, touch screens, smart card readers, and pen tablets

NOTE:

The DTX system does not support isochronous USB devices such as speakers or web cams.

Support for mass storage devices is provided on the DTX5000-R, DTX5001-R and DTX5002-R user stations with no user intervention. Support for other USB devices is provided on the DTX5002-R user station automatically, but can be overridden by the user. In a DTX user station, the first device that is not keyboard, mouse or mass storage is assigned to the Virtual USB channel (vUSB channel) and passed to the remote computer. In the event you want to use the vUSB channel for a keyboard or mouse, the OSD allows the default vUSB device to be disabled and a keyboard or mouse to be assigned to that vUSB channel.

NOTE:

During normal operation, this would not be needed. The vUSB channel will only be used for devices other

than the standard keyboard, mouse and mass storage devices.

Default support for other USB devices in the DTX5000-R user station is provided in place of support for a mass storage device. If you need to use mass storage in place of another vUSB device, go to www.blackbox.com and download the applicable user station firmware upgrade.

The DTX5002-R user station has the ability to support one mass storage device and one other type of USB device. These other devices include touch screens, pen tablets, smart card readers and printers.

NOTE:

A hub cannot be used to expand the number of USB ports available.

The DTX5000-T transmitter provides two USB interfaces:

• One port is low speed while the second video port is set to full speed. These ports are used for all keyboard and mouse peripheral de vice s interfacing with the target workstation, along with providing power for the DTX5000-T transmitter.

• The other is a high-speed port that is used for virtual media (mass storage

devices) peripheral devices or other USB devices interfacing with the target workstation, along with providing power for the

transmitter.

CHAPTER 2: PRODUCT OVERVIEW

NOTE:

The DTX5001-T and DTX5002-T transmitters provide a single USB interface, and uses an integrated hub

within the transmitter.

Video

Video of 24-bit color depth up to a resolution of 1280 x 1024 at 60 Hz is supported by the DTX5000-R user station and DTX5000-T transmitter. Both CRT and flat-panel LCD monitors are supported, and can be connected to the DTX Extender System via a DVI-I video connector. VGA monitors can be attached to the system by using a DVI to VGA adaptor. The system supports DDC version 2B.

The DTX5001-R user station and DTX5001-T transmitter support 24-bit color depth up to a resolution of 1920 x 1200 at 60 Hz. Both DVI-D and VGA video sources are supported at the transmitter via a dual connector, allowing the user to choose the appropriate video source.

The DTX5002-R user station and DTX5002-T transmitter also support 24-bit color depth up to a resolution of 1920 x 1200 at 60 Hz. DVI-D PC video sources are supported at the transmitter. Since DVI-I is supported at the receiver, a VGA adaptor can be used to connect to a VGA monitor.

Transmitter features

The transmitter connects externally to the video, audio and USB ports of the remote workstation.

The DTX5000-T transmitter is attached directly to the remote workstation and draws its power directly from two USB ports on the remote workstation. The DTX5001-T and DTX5002-T transmitters are powered by an external power supply.

The transmitter captures, compresses and encrypts the workstation’s media streams and transmits them to the receiver over a standard TCP/IP network.

Multiplatform support

The transmitter is connected to the remote workstation via USB connectors. This enables

the DTX user station to interoperate seamlessly with PC, Sun

and Macintosh® target workstations. PC, Sun and Macintosh USB keyboards can be connected to the DTX user station. PS/2 keyboards and mice can also be used.

Screen aspect ratio

The transmitter can be configured through the serial console to allow either normal aspect resolutions or wide screen resolutions as the preferred setting on its EDID table.

User station features

The DTX user station enables the desktop user’s keyboard, mouse, video, audio and mass storage devices to connect to the target workstation via a network connection to the transmitter that is directly connected to the target workstation.

Multiplatform support

You can attach the DTX user station to workstations running the following operating systems:

• Microsoft® Windows®

• Linux®

SERVSWITCH DTX5000/5001/5002 USER GUIDE

•Solaris

• Microsoft Windows Vista

•Mac OS

The default keyboard drivers for these operating systems are supported by the DTX user station.

Flexible installation

The DTX user station provides you with the following flexible installation features:

• The DTX user station can be desk mounted or mounted on the back of a monitor

• Installation requires no new drivers or software

• Standard UTP cabling makes installation simple and keeps costs low

On-Screen Display (OSD)

The DTX user station includes an OSD that allows you to view information about the configuration of your system.

Operations administration and maintenance

The DTX user station incorporates a seria l menu that allows you to perform administra tion and maintenance tasks for both the DTX user station and the transmitter. Examples of tasks you can perform include configuration of network settings and firmware Flash upgrades.

Virtual media

Mass storage devices, such as removable drives and external CD-ROM drives, can be attached to the DTX user station and will function as if they are dir ec tly connected to the remote workstation. Data can be both read from and written to these mass stora ge devices. You can connect both a removable drive and an external drive to an DTX user station.

The transfer speed between the mass storage device and the remote workstation is dependant on the Ethernet network. A 1 Gbps connection is required for high-performance virtual media transfer. The system is capable, however, of operating over a 100 Mbps Ethernet connection.

The following mass storage and USB devices are supported:

• Rem ovable drives

• External USB hard drives

• External USB CD-ROM drives

• External USB DVD-ROM drives

• USB memory sticks

• Touch screens

• Pen tablets

• Smart card readers

• Printers

Hot-plugging of USB mass storage devices is supported.

The system supports the default drivers for mass storage devices.

NOTE:

CHAPTER 2: PRODUCT OVERVIEW

Audio

The DTX5000-R user station supports CD-quality stereo from the remote workstation to peripheral speakers, and mono-quality audio from a peripheral microphone to the remote workstation. The DTX5001-R and DTX5002-R user stations support a CD-quality stereo from the remote workstation to peripheral speakers.

Bandwidth usage (DTX5000-T)

It is possible to restrict the aggregate bandwidth used on the Ethernet link from the serial console. The bandwidth options are:

• Unlimited

• 100 MBits /s

• 50 MBits/s

• 20 MBits/s

• 10 MBits/s

User station modes

The DTX Extender System can operate in Extender Mode, Desktop Mode or Matrix Mode. The DTX user station interfaces to a DHCP server. The user station and transmitter can obtain their IP address data from a DHCP server in any of the three modes.

Extender Mode

In Extender Mode, when the DTX user station is turned on, a connection is automatically established with the remote workstation via the transmitter.

Desktop Mode

In Desktop Mode, when the DTX user station is turned on, the OSD enables the user to log in. Once logged in, users will automatically be connected to their allocated computer.

Matrix Mode

In Matrix Mode, when the DTX user station is turned on, the OSD enables the user to log in. Once logged in, the OSD displays all computers a user can access.

SERVSWITCH DTX5000/5001/5002 USER GUIDE

Figure 2-1. DTX Extender System - Desktop Mode

Table 2.1 Descriptions of Figure 2-1

Number Description

4 User Station 5 Ethernet LAN

2.2 Safety Precautions

To avoid potential video and/or keyboard problems when using BLACK BOX products:

Rack Mounted PC and Transmitter

Gigabit Ethernet Switch

DTX5000-CTL Management Appliance

• If the building has 3-phase AC power, ensure that the workstation and mon itor are on

the same phase. For best results, they sh ould be on the same circuit.

To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions:

• Do not use a 2-wire extension cord in any BLACK BOX product configuration.

+ 68 hidden pages

Black Box DTX5001-T, DTX5000, DTX5001, DTX5001-R, DTX5000-R User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual