DTX5000 DTX5001 DTX5002
DTX5000-R DTX5001-R DTX5002-T
DTX5000-T DTX5001-T DTX5002-R
ServSwitch™ DTX500x
Access keyboard, mouse, video, audio, and USB
mass storage devices and other USB devices
from remote workstations.
Supports virtual USB.
Includes a transmitter and a receiver.
Customer
Support
Information
DTX5000
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) •
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 •
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 •
Web site: www.blackbox.com • E-mail: info@blackbox.com
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Trademarks Used in this Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Macintosh, Mac, and Mac OS are registered trademarks of Apple, Inc.
IBM is a registered trademark of International Business Machines Corporation.
Linux is a registered trademark of Linus Torvalds.
Microsoft, Windows, and Windows Vista are registered trademarks of Microsoft Corporation.
Sun and Solaris are registered trademarks of Oracle America, Inc.
Red Hat is a registered trademark of Red Hat, Inc.
UL is a registered trademark of Underwriters Laboratories.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 724-746-5500
or go to blackbox.com and click on “Talk to Black Box.”
You’ll be live with one of our technical experts in less than 30 seconds.
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DTX5000
FCC and IC RFI Statements
Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques
de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
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NOM Statement
Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
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DTX5000
Table of Contents
Table of Contents
Chapter Page
1. Specifications ............................................................................................................................................................. 6
1.1 DTX5000 Transmitter ............................................................................................................................................. 6
1.2 DTX5000 Receiver .................................................................................................................................................7
1.3 DTX5002 and DTX5001 Transmitter ...................................................................................................................... 8
1.4 DTX5002 and DTX5001 Receiver......................................................................................................................... 10
2. Overview ........................................................................................................................................................... 11
2.1 Introduction ......................................................................................................................................................... 11
2.2 Features ........................................................................................................................................................... 11
2.3 What’s Included ................................................................................................................................................... 15
2.4 Hardware Description .......................................................................................................................................... 15
2.4.1 DTX5000-T Unit .................................................................................................................................... 15
2.4.2 DTX5000-R Back Panel ......................................................................................................................... 16
2.4.3 DTX5001-T Back Panel .......................................................................................................................... 17
2.4.4 DTX5001-R Back Panel .......................................................................................................................... 17
2.4.5 DTX5002-T Back Panel .......................................................................................................................... 18
2.4.6 DTX5002-R Back Panel .......................................................................................................................... 19
2.5 Safety Precautions ................................................................................................................................................ 19
3. Installation ........................................................................................................................................................... 20
3.1 Installing the DTX5000 Transmitter and Receiver ................................................................................................ 20
3.1.1 Point-to-Point Installation ...................................................................................................................... 20
3.1.2 Networked Installation........................................................................................................................... 23
3.2 Installing the DTX5001 and DTX5002 Receivers .................................................................................................. 25
3.2.1 Point-to-Point Installation ...................................................................................................................... 25
3.2.2 Networked Installation........................................................................................................................... 29
4. Operation ........................................................................................................................................................... 31
4.1 Overview ........................................................................................................................................................... 31
4.2 Accessing the System ........................................................................................................................................... 31
4.3 OSD Functions ..................................................................................................................................................... 31
4.4 The Serial Menu ................................................................................................................................................... 36
4.5 Configuring Network Settings ............................................................................................................................. 37
4.6 Authentication ..................................................................................................................................................... 47
4.7 Flash Upgrading Your DTX System ....................................................................................................................... 50
4.8 Restoring Factory Default Settings .......................................................................................................................53
4.9 Resetting the DTX System .................................................................................................................................... 53
4.10 Viewing System Information ................................................................................................................................54
4.11 Configuring Video Input Settings .........................................................................................................................56
4.12 Configuring the OSD Hotkey Sequence ............................................................................................................... 59
4.13 OSD Inactivity Time-out ....................................................................................................................................... 61
4.14 Audio Performance Settings ................................................................................................................................ 62
5. Share Mode ...........................................................................................................................................................66
6. Advanced Operations ...................................................................................................................................................... 69
Appendix A: Factory Default Settings ...................................................................................................................................... 72
Appendix B: Troubleshooting ................................................................................................................................................... 73
B.1 Problems/Solutions .............................................................................................................................................. 73
B.2 Contacting Black Box ........................................................................................................................................... 76
B.3 Calling Black Box .................................................................................................................................................. 76
Appendix C: Login Error Messages ..........................................................................................................................................77
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Chapter 1: Specifications
1. Specifications
NOTE: During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause
these specifications to change without notice. The specifications found in this version of the manual will be referencing
the latest released firmware.
1.1 DTX5000 Transmitter
Audio Performance: High Performance: Line-out: 44.1 kHz over stereo channels at a resolution of 16 bits;
Microphone: 44.1 kHz over a single channel at a resolution of 16 bits;
Medium Performance: Line-out: 8 kHz over stereo channels at a resolution of 16 bits;
Microphone: 8 kHz over a single channel at a resolution of 16 bits
Audio Standard: PC99
Color Depth: 24-bit
Compliance: UL®, FCC, cUL, VCCI, C-Tick, CE
Encryption Type: Authenticated SSL
Heat Dissipation: 22 W/H
Network: Ethernet: Standard Ethernet II
Target Sync Types (Analog Input Only): Separate horizontal and vertical
Video Standard: DDC version 2B
Connectors: (1) RJ-45, (1) barrel connector for power, (1) DVI-I, (2) USB Type A, (2) 3.5-mm jacks
Power: Input: 100–240 VAC, 50/60 Hz, 1 A;
Consumption: 6 W;
Output: 5 VDC, 1.1 A
Temperature Tolerance: Operating: +32 to +95° F (0 to +35° C);
Storage: -4 to +140° F (-20 to +60° C);
Transit: -22 to +140° F (-30 to +60° C)
Humidity Tolerance: Operating: 10 to 90% noncondensing;
Storage: 5 to 95%
Size: 2.7"H x 0.8"W x 6"D (6.8 x 2.1 x 15.3 cm)
Weight: 0.7 lb. (0.3 kg) including cables
Table 1-1. DTX5000-T video resolutions table.
Standard timings supported Type of display
720 x 400p at 70 Hz IBM® VGA
640 x 480p at 60 Hz IBM VGA
640 x 480p at 72 Hz VESA
640 x 480p at 75 Hz VESA
800 x 600p at 60 Hz VESA
800 x 600p at 72 Hz VESA
800 x 600p at 75 Hz VESA
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Chapter 1: Specifications
Table 1-1 (continued). DTX5000-T video resolutions table.
Standard timings supported Type of display
1024 x 768p at 60 Hz VESA
1024 x 768p at 70 Hz VESA
1024 x 768p at 75 Hz VESA
640 x 480p at 85 Hz VESA STD
800 x 600p at 85 Hz VESA STD
1024 x 768p at 85 Hz VESA STD
1152 x 864p at 75 Hz VESA STD
1280 x 720p at 60 Hz VESA STD
1280 x 960p at 60 Hz VESA STD
1280 x 1024p at 60 Hz VESA STD
1.2 DTX5000 Receiver
Audio Performance: High Performance: Line-out: 44.1 kHz over stereo channels at a resolution of 16 bits;
Microphone: 44.1 kHz over a single channel at a resolution of 16 bits;
Medium Performance: Line-out: 8 kHz over stereo channels at a resolution of 16 bits;
Microphone: 8 kHz over a single channel at a resolution of 16 bits Target Sync Types;
(Analog output only) Separate horizontal and vertical
Audio Standard: PC99;
Console Port: (1) three-wire serial interface: RX, TX, GND via 16450-compatible UART
Encryption Type: Authenticated SSL
Heat Dissipation: 22 W/H
IP Port Usage: Port 16384—Video; Port 16385—Audio; Port 16386—Keyboard\Mouse; Port 16387—vMedia;
Ports 4463, 4464, 4465—Control
Network: Ethernet: Standard Ethernet II
Supported Hardware: Peripherals: PS/2 keyboard and mouse, USB keyboard and mouse, speakers, microphone;
Keyboard: Standard 104/105/109 keyboards for PC, Macintosh®, and Sun®; USB keyboards for PC, Macintosh, and Sun;
Default keyboard drivers are fully supported for Microsoft® Windows®, Mac OS®, Solaris®, and Red Hat® Linux
Mouse: 2-, 3-, and 5-button; scroll and tilt wheel;
Mass storage devices: All mass storage class devices that use: SCSI mass storage subclass, bulk-only transfer protocol,
printers, touch screens, pen tablets, smart card readers, digital sign pads, joysticks
Video Standard: DDC version 2B;
Connectors: (1) barrel connector for power, (2) 6-pin mini DIN, (1) DVI-I F, (1) RJ-45, (4) USB Type A, (2) 3.5-mm jacks, (1) DB9
Power: Input: 100–240 VAC, 50/60 Hz, 1 A;
Consumption: 20 W (including power supplied to USB ports)
Temperature Tolerance: Operating: +32 to +95° F (0 to +35° C);
Storage: -4 to +140° F (-20 to +60° C);
Transit: -22 to +140° F (-30 to +60° C)
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Chapter 1: Specifications
Humidity Tolerance: Operating: 10 to 90% noncondensing;
Storage: 5 to 95%
Size: 1"H x 8.3"W x 5.1"D (2.8 x 21 x 13 cm)
Weight: 1.5 lb. (0.7 kg) without packaging, cables, power supply, and manual
1.3 DTX5002 and DTX5001 Transmitter
Color Depth: 24-bit
Compliance: UL®, FCC, cUL, VCCI, C-Tick, CE
Encryption Type: Authenticated SSL
Extension Ports: (1) RJ-45
Heat Dissipation: 22 W/H
Network: Ethernet: Standard Ethernet II
Supported Hardware: Network: Ethernet Standard Ethernet II
Video Standard: DDC version 2B
Connectors: (1) barrel connector for power, (1) DVI-I, (1) RJ-45
Temperature Tolerance: Operating: +32 to +95° F (0 to +35° C);
Storage: -4 to +140° F (-20 to +60° C);
Transit: -22 to 140° F (-30 to +60° C)
Humidity Tolerance: Operating: 10 to 90% noncondensing;
Storage: 5 to 95%
Power: Input: 100–240 VAC, 50/60 Hz, 1 A;;
Output: 5-VDC, 1.1 A;
Power Consumption: 20 W
Size: 1.1"H x 5"W x 7.9"D (2.8 x 12.7 x 20 cm)
Weight: 1.7 lb. (0.8 kg) including cables
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DTX5000
Table 1-2. DTX5001-T DDC table.
Standard timings supported Type of display
720 x 400p at 70 Hz IBM VGA
640 x 480p at 60 Hz IBM VGA
640 x 480p at 72 Hz VESA
640 x 480p at 75 Hz VESA
800 x 600p at 60 Hz VESA
800 x 600p at 72 Hz VESA
800 x 600p at 75 Hz VESA
1024 x 768p at 60 Hz VESA
1024 x 768p at 70 Hz VESA
1024 x 768p at 75 Hz VESA
640 x 480p at 85 Hz VESA STD
800 x 600p at 85 Hz VESA STD
Chapter 1: Specifications
1024 x 768p at 85 Hz VESA STD
1152 x 864p at 75 Hz VESA STD
1280 x 720p at 60 Hz VESA STD
1680 x 1050 at 60 Hz VESA STD
1440 x 900p at 60 Hz VESA STD
1600 x 1200p at 60 Hz VESA STD
1920 x 1200p at 60 Hz VESA STD
Table 1-3. DTX5002-T DDC table.
Standard timings supported Type of display
720 x 400p at 70 Hz IBM VGA
640 x 480p at 60 Hz IBM VGA
640 x 480p at 72 Hz VESA
640 x 480p at 75 Hz VESA
800 x 600p at 60 Hz VESA
800 x 600p at 72 Hz VESA
800 x 600p at 75 Hz VESA
1024 x 768p at 60 Hz VESA
1024 x 768p at 70 Hz VESA
1024 x 768p at 75 Hz VESA
800 x 600p at 85 Hz VESA STD
1024 x 768p at 85 Hz VESA STD
1152 x 864p at 75 Hz VESA STD
1280 x 720p at 60 Hz VESA STD
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Chapter 1: Specifications
Table 1-3 (continued). DTX5002-T DDC table.
Standard timings supported Type of display
1280 x 960p at 60 Hz VESA STD
1680 x 1050p at 60 Hz VESA STD
1440 x 900p at 60 Hz VESA STD
1600 x 1200p at 60 Hz VESA STD
1920 x 1200p at 60 Hz VESA STD
1.4 DTX5001 and DTX5002 Receiver
Audio Performance: High Performance: Line-out: 44.1 kHz over stereo channels at a resolution of 16 bits;
Medium Performance: Line-out: 8 kHz over stereo channels at a resolution of 16 bits
Audio Standard: PC99
Color Depth: 24 Bit
Compliance: UL®, FCC, cUL, VCCI, C-Tick, CE
Console Port: (1) three-wire serial interface: RX, TX, GND via 16450-compatible UART
Encryption Type: Authenticated SSL
Heat Dissipation: 22 W/H
Network: Ethernet Standard: Ethernet II
IP Port Usage: Port 16384—Video; Port 16388—Video; Port 16385— Audio; Port 16386—Keyboard/Mouse;
Port 16387— vMedia; Ports 4463, 4464, 4465—Control
Supported Hardware: Peripherals: USB keyboard and mouse, speakers;
Keyboard: Standard 104/105/109 keyboards for PC, Macintosh, and Sun; USB keyboards for PC, Macintosh, and Sun;
Default keyboard drivers are fully supported for Microsoft Windows, Mac OS, Solaris, and Red Hat Linux;
Mouse: 2-, 3-, and 5-button; scroll and tilt wheel;
Mass storage devices: All mass storage class devices that use: SCSI mass storage subclass, bulk-only transfer protocol,
printers, touch screens, pen tablets, smart card readers, digital sign pads, joysticks
Target Sync Types (Analog Output Only): Separate horizontal and vertical
Video Standard: DDC version 2B
Connectors: DTX5001-R: (1) barrel connector for power, (1) 3.5-mm jack, (1) DB9, (1) RJ-45, (1) DVI, (4) USB Type A;
DTX5002-R: (1) barrel connector for power, (1) 3.5-mm jack, (1) DB9, (1) RJ-45, (2) DVI, (4) USB Type A
Temperature Tolerance: Operating: +32 to +95° F (0 to +35° C);
Storage: -4 to +140° F (-20 to +60° C);
Transmit Temperature: -22 to +140° F (-30 to +60° C)
Humidity Tolerance: Operating: 10 to 90%, noncondensing;
Storage: 5 to 95%
Power: 100–240 VAC, 50/60 Hz, 1 A;
Consumption: 20 W (including power supplied to USB ports)
Size: 1.1"H x 8.3"W x 5.5"D (2.8 x 21 x 14 cm)
Weight: 2.1 lb. (0.9 kg) without packaging, cables, power supply and literature
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Chapter 2: Overview
2. Overview
2.1 Introduction
The DTX extender system includes a transmitter and a receiver. It enables you to access keyboard, mouse, video, audio, USB mass
storage devices, and other USB devices from remote workstations. The system also provides virtual USB support.
NOTE: The DTX transmitters and receivers are paired as follows:
• DTX5000 transmitter works with the DTX5000 receiver (part numbers DTX5000-T and DTX5000-R)
• DTX5001 transmitter works with the DTX5001 receiver (part numbers DTX5001-T and DTX5001-R)
• DTX5002 transmitter works with the DTX5002 receiver (part numbers DTX5002-T and DTX5002-R)
2.2 Features
Use the DTX extender for:
• Security: The DTX system supports Secure Sockets Layer (SSL) over a TCP/IP connection. All media streams transmitted between
the DTX receiver and the transmitter are encrypted. Password protection is also provided to control access to all administration
functions.
• Flash upgrading: Upgrade your firmware at any time using the XMODEM or HTTP protocols to ensure that your DTX system is
always running the most current version available. Both the transmitter and the DTX receiver are Flash upgradable. Upgrades
can also be performed via the DTX Control appliance. See the ServSwitch DTX Control User Guide for more information.
• Ethernet addressing: The DTX receiver and the transmitter are IP-addressable devices, giving you the flexibility to locate
workstations anywhere within your enterprise and at any distance from your desktop users. The DTX receiver and transmitter
use standard network protocols to transfer data between the remote workstation and the peripheral devices located at the
user’s desk. The DTX receiver can operate on a network connection of 100 Mbps or 1 Gbps. For optimum performance,
we recommend a 1-Gbps connection.
• Support for keyboards, mice, and mass storage devices with the latest firmware: USB and PS/2 keyboards (up to 109 keys) and
mice are fully supported by the DTX system. The remote workstation default keyboard and mouse drivers are supported,
enabling the DTX system to support two, three, and five-button mice with scroll and tilt wheel capability. Composite mouse and
keyboard devices are also supported, along with mass storage devices and other types of USB devices. CD and DVD/ROM
drives, thumb drives, and other non-isochronous USB devices such as printers, touch screens, smart card readers, and pen
tablets are supported as well.
NOTE: The DTX system does not support isochronous USB devices such as speakers or Web cams.
• Support for mass storage devices is also provided on the DTX receivers automatically (with latest firmware).
• Support for other USB devices is provided on the DTX5001 and DTX5002 receivers automatically, but the user can override
these settings. In a DTX receiver, the first device that is not keyboard, mouse, or mass storage is assigned to the virtual USB
channel (vUSB channel) and passed to the remote computer. If you want to use the vUSB channel for a keyboard or mouse,
the on-screen display (OSD) allows the default vUSB device to be disabled and a keyboard or mouse to be assigned to that
vUSB channel.
NOTE: The vUSB channel will only be used for devices other than the standard keyboard, mouse, and mass storage devices.
A firmware upgrade is required to use mass storage instead of another vUSB device on the DTX5000 receiver. Default
support for other USB devices in the DTX5000 receivers is provided in place of support for a mass storage device. If you
need to use mass storage in place of another vUSB device, go to ftp.blackbox.com/connectivity and download the
DTX5000 receiver firmware upgrade.
NOTE: A hub cannot be used to expand the number of USB ports available. Only a single keyboard and single mouse are
supported at any given time.
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Chapter 2: Overview
The DTX500x transmitter provides two USB interfaces:
• One port is low speed while the second video port is set to full speed. These ports are used for all keyboard and mouse
peripheral devices interfacing with the target workstation, along with providing power for the DTX500x transmitter.
• The other is a high-speed port that is used for virtual media (mass storage devices), peripheral devices, or other USB devices
interfacing with the target workstation, along with providing power for the DTX500x transmitter.
NOTE: The DTX5001 and DTX5002 transmitters provide a single USB interface, and they use an integrated hub within the
transmitter.
• Video: Video of 24-bit color depth up to a resolution of 1280 x 1024 at 60 Hz is supported by the DTX5000 receiver and
DTX5000 transmitter. Both CRT and flat-panel LCD monitors are supported, and can be connected to the DTX system
via a DVI-I video connector. VGA monitors can be attached to the system by using a DVI to VGA adapter. The system
supports DDC version 2B.
• The DTX5001 receiver and DTX5001 transmitter support 24-bit color depth up to a resolution of 1920 x 1200 at 60 Hz.
Both DVI-D and VGA video sources are supported at the transmitter via a dual connector, allowing the user to choose the
appropriate video source.
• The DTX5002 receiver and DTX5002 transmitter also support 24-bit color depth up to a resolution of 1920 x 1200
at 60 Hz. DVI-D computer video sources are supported at the transmitter. Because DVI-I is supported at the receiver, a VGA
adapter can be used to connect to a VGA monitor.
Both the DTX5001 and DTX5002 receivers feature support for 1680 x 1050 at 60 Hz (with the latest firmware).
Transmitter features:
• The transmitter connects externally to the video, audio, and USB ports of the remote workstation.
• The DTX5000 transmitter attaches directly to the remote workstation and draws its power directly from two USB ports
on the remote workstation.
• The DTX5001 and DTX5002 transmitters are powered by an external power supply.
• The transmitter captures, compresses, and encrypts the workstation’s media streams and transmits them to the receiver
over a standard TCP/IP network.
• Interoperability: The DTX5001 and DTX5002 transmitters are compatible with each other, enabling users with combined
single and dual video computers to gain access from either a single or dual display desks.
NOTE: A single video channel is supported when connecting a DTX5001-R to a DTX5002-T, or when connecting a DTX5002-R to
a DTX 5001-T.
• Multiplatform support: The transmitter is connected to the remote workstation via USB connectors. This enables the DTX
receiver to interoperate seamlessly with PC, Sun and Macintosh® workstations. PS/2 keyboards and mice can also be used.
• Screen aspect ratio: The transmitter can be configured through the serial console to allow either normal aspect resolutions or
wide screen resolutions as preferred settings.
Receiver features:
• The DTX receiver enables the desktop user’s peripherals to connect to the target workstation via a network connection to the
transmitter directly connected to the target workstation.
• Multiplatform support: DTX receivers are compatible with the following operating systems: Microsoft Windows, Linux Solaris
Microsoft Windows Vista®, and Mac OS.
• The default keyboard drivers for these operating systems are supported by the DTX receiver.
• Flexible installation:
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Chapter 2: Overview
NOTE: The DTX receiver provides you with the following flexible installation features: The DTX receiver can be desk mounted
or mounted on the back of a monitor; Installation requires no new drivers or software. Standard UTP cabling makes
installation simple and keeps costs low.
• On-Screen Display (OSD): The DTX receiver includes an OSD that allows you to view information about the configuration
of your system.
• Operations administration and maintenance: The DTX receiver incorporates a serial menu that allows you to perform
administration and maintenance tasks for both the DTX receiver and the transmitter. Examples of tasks you can perform include
configuration of network settings and firmware Flash upgrades.
• Virtual media: Mass storage devices, such as removable drives and external CD-ROM drives, can be attached to the DTX receiver
and will function as if they are directly connected to the remote workstation. You can connect both a removable drive and an
external drive to a DTX receiver.
The transfer speed between the mass storage device and the remote workstation depends on the Ethernet network. The
system can operate over a 100-Mbps Ethernet connection. A 1-Gbps connection is required for high-performance virtual media
transfer.
NOTE: Hot-plugging of USB mass storage devices is supported.
• Audio: The DTX system supports CD-quality stereo from the remote workstation to peripheral speakers, while the DTX5000
receiver also supports mono-quality audio from a peripheral microphone to the remote workstation.
• Bandwidth usage (DTX5000 receiver only). It is possible to restrict the aggregate bandwidth used on the Ethernet link from the
serial console. The bandwidth options are: Unlimited, 100 Mbps, 50 Mbps, 20 Mbps, and 10 Mbps.
• Receiver modes: The DTX system can operate in Extender Mode, Desktop Mode, Matrix Mode, or Share Mode. The DTX
receiver and transmitter can obtain their IP address data from a DHCP server in any of the four modes.
• Extender Mode: In Extender Mode, turning on the DTX receiver automatically establishes a connection with the remote
workstation via the transmitter.
• Desktop Mode: In Desktop Mode, turning on the DTX receiver enables the user to log in and connect to their allocated
computer.
• Matrix Mode: In Matrix Mode, turning on the DTX receiver enables the user to log in and view all accessible computers.
• Share Mode: In Share Mode, multiple users can connect to a target computer over the network and arbitrate for control of that
computer.
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2
1
5
1
Figure 2-1. DTX Workstation Extension System—Desktop Mode.
3
6
4
7
Table 2-1. DTX workstation extension system description.
Number Description
1 DTX5000 transmitter
2 DTX5001 transmitter
3 Gigabit Ethernet switch
4 DTX control appliance
5 DTX5000 receiver
6 Ethernet LAN
7 DTX5001 receiver
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Chapter 2: Overview
2.3 What’s Included
Your package should include the following items. If anything is missing or damaged, contact Black Box Technical Support
at 724-746-5500 or info@blackbox.com.
DTX5000: DTX5001: DTX5002:
• (1) Transmitter (DTX5000-T) • (1) Transmitter (DTX5001-T) • (1) Transmitter (DTX5002-T)
• (1) Receiver (DTX5000-R) • (1) Receiver (DTX5001-R) • (1) Receiver (DTX5002-R)
• (1) Power supply • (2) Power supplies • (2) Power supplies
• (1) Power cord • (2) Power cords • (2) Power cables
• This user’s manual • (1) Transmitter cable • (1) Transmitter cable
• This user’s manual • This user’s manual
2.4 Hardware Description
2.4.1 DTX5000-T Unit
Figure 2-2 illustrates the DTX5000-T. Table 2-2 describes its components.
1
Number Component Description
1 RJ-45 connector LAN
2 Barrel connector Optional power
3 (1) DVI-I connector Video
4, 5 (2) USB Type A connectors USB
6, 7 (2) 3.5-mm audio plugs Mic and Line-out
DTX5000
2
Figure 2-2. DTX5000-T.
Table 2-2. DTX5000-T components.
3
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5
7
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Chapter 2: Overview
2.4.2 DTX5000-R Back Panel
Figure 2-3 shows the back panel of the DTX5000-R. Table 2-3 describes its components.
1 2 3 4 5 6 7 8 9 10
Figure 2-3. DTX5000-R front panel.
Table 2-3. DTX5000-R front-panel components.
Number Component Description
1 Barrel connector Power
2 6-pin mini DIN connector PS/2 keyboard
3 6-pin mini DIN connector PS/2 mouse
4 DVI connector DVI-I video
5 RJ-45 connector LAN
6, 7 (2) USB Type A connectors USB peripherals
8, 9 (2) 3-5-mm jack Audio/Mic
10 DB9 connector Management (DTE serial port)
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2.4.3 DTX5001-T Back Panel
Figure 2-4 shows the back panel of the DTX5001-T. Table 2-4 describes its components.
1 2 3
Figure 2-4. DTX5001-T back panel.
Table 2-4. DTX5001-T back panel components.
Chapter 2: Overview
Number Component Description
1 Barrel connector 5-VDC power
2 CONN 1 Attach included computer cable
3 RJ-45 connector LAN
2.4.4 DTX5001-R Back Panel
Figure 2-5 shows the back panel of the DTX5001-R. Table 2-5 describes its components.
1 2 3 4 5 6 7
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Figure 2-5. DTX5001-R back panel.
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Table 2-5. DTX5001-R back-panel components.
Number Component Description
1 Barrel connector 5-VDC power
2 3.5-mm jack Audio
3 DB9 connector Management (DTE serial port)
4 RJ-45 connector LAN
5 DVI connector DVI or VGA video
6, 7 (2) USB Type A connectors USB peripherals
2.4.5 DTX5002-T Back Panel
Figure 2-7 shows the back panel of the DTX5002-T. Table 2-7 describes its components.
1 2 3
Figure 2-7. DTX5002-T back panel.
Table 2-7. DTX5002-T back-panel components.
Number Component Description
1 Barrel connector 5-VDC power
2 CONN 1 Attach included computer cable
3 RJ-45 connector LAN
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2.4.6 DTX5002-R Back Panel
Figure 2-8 shows the back panel of the DTX5002-R. Table 2-8 describes its components.
1 2 3 4 5 6 7 8
Figure 2-8. DTX5002-R back panel.
Chapter 2: Overview
Table 2-8. DTX5002-R back-panel components.
Number Component Description
1 Barrel connector 5-VDC power
2 3.5-mm jack Audio
3 DB9 connector Management (DTE serial port)
4 RJ-45 connector LAN
5 DVI A connector Primary video
6 DVI B connector Secondary video
7, 8 (2) USB Type A connectors USB peripherals
2.5 Safety Precautions
CAUTION: To avoid potential video and/or keyboard problems when using Black Box products:
• If the building has 3-phase AC power, make sure that the workstation and monitor are on the same phase. For best results, they
should be on the same circuit.
WARNING: To avoid a potentially fatal shock hazard and possible damage to equipment, observe the following precautions:
• Do not use a 2-wire extension cord in any Black Box product configuration.
• Test AC outlets at the workstation and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the workstation and monitor. When using a backup uninterruptible power supply (UPS),
power the workstation and the transmitter from the same supply.
NOTE: The AC inlet is the main disconnect.
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3. Installation
3.1 Installing the DTX5000 Transmitter and Receiver
Before installing your DTX500x receiver, refer to the list below to make sure that you have all the items necessary
for installation.
NOTE: For installation of the DTX Control appliance, see the ServSwitch DTX Control User Guide.
To install the DTX5000 or DTX500x receiver, you will need:
• DTX5000 or DTX500x transmitter (ordered separately)
• External power supply for the DTX receiver
• IEC power cord
• DTX500x Receiver Quick Installation Guide
• Three-wire serial cable or null modem cable (not supplied)
For non-standard installations, you will need:
• To connect a VGA monitor to the DTX receiver: a DVI to VGA adapter (not supplied)
• To connect the transmitter to a remote workstation that has VGA video output: a VGA to DVI-I adapter (not supplied)
• To connect the transmitter to a remote workstation that has DVI-D video output: a DVI-D to DVI-I adapter (not supplied)
• If the remote workstation is unable to supply sufficient power to support the DTX500x transmitter: an optional power
supply, available from Black Box.
• Mounting option: The DTX receiver mounts to the rear of a flat panel monitor via a mounting plate accessory, available from
Black Box.
CAUTION: To reduce the risk of electric shock or damage to your equipment, disconnect the power from the DTX receiver
by unplugging the power supply from the electrical outlet. To reduce the risk of electric shock or damage to your
equipment, turn on the remote workstation and the DTX receiver in the order described in the following
procedures.
You can install the DTX system with the DTX5000 receiver either in a point-to-point or networked configuration.
3.1.1 Point-to-Point Installation
In a point-to-point configuration, no administrator setup of the transmitter or the DTX receiver is required. This enables you to
install the system quickly, directly out of the box.
However, in the point-to-point configuration, you can install only one transmitter and DTX receiver pair on a subnet, and both
must be on the same subnet.
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Chapter 3: Installation
1
2
Figure 3-1. DTX5000 transmitter and DTX5000 receiver point-to-point installation.
To connect the transmitter:
Before connecting the transmitter to the remote workstation, make sure that the resolution and the refresh rate of the remote
workstation are supported by the DTX5000 receiver. Set the screen resolution and refresh rate of the remote workstation.
Unsupported settings will cause blank video at the receiver. Most monitors will display “out of range” when they don’t support
the supplied resolution.
1. Turn off the remote workstation.
2. The transmitter has two USB connectors. Connect each of these connectors to a corresponding USB port on the remote
workstation. The secondary USB connector supplies 5 VDC to the transmitter.
DTX5000-T
3
DTX5000-R
3. Connect the video connector on the transmitter to the appropriately labeled port on the workstation.
NOTE: A VGA-only workstation can be connected to the transmitter using a VGA to DVI-I adapter. You must configure the
transmitter video settings for VGA through the serial menu.
4. Connect the transmitter’s audio and microphone connectors to the appropriately labeled ports on the back of the workstation.
Table 3-1. Description of items in Figure 3-1.
Number Description
1 DTX5000 Transmitter
2 Remote Workstation
3 DTX5000 Receiver
NOTE: For CD-quality audio, you must configure the DTX5000 transmitter and the receiver using the serial menu.
5. Connect one end of the UTP cable to the transmitter’s RJ-45 connector and turn on the workstation.
6. Route the other end of the UTP cable to the location you have chosen for the DTX receiver. If necessary, you can extend the
UTP cable via junctions or a hub (subject to normal Ethernet cabling practices).
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To connect the DTX receiver:
1. Connect your keyboard, monitor, mouse, and other peripherals to the appropriately labeled ports on the back of the DTX
re cei ver.
2. Connect the UTP cable to the RJ-45 port on the back of the DTX receiver.
3. Turn on the DTX receiver. A connection will be automatically established with the remote workstation.
NOTE: VGA monitors can be connected to the DTX receiver by using a DVI-I to VGA adapter.
5
1
4
7
9
DTX5000-T
Figure 3-2. DTX5000 transmitter and DTX5000 receiver point-to-point installation.
2
3
6
8
DTX5000-R
Number Description
1 DTX5000 receiver
2 3.5-mm speaker port
3 3.5-mm microphone port
4 External power supply
5 PS/2 ports for keyboard and mouse
6 Serial port (DTE serial port)
7 Remote workstation
8 Local peripherals (attached via USB)
9 DTX5000 transmitter
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Table 3-2. Descriptions of items in Figure 3-2.
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Chapter 3: Installation
Connecting power:
The DTX receiver features an external power supply. A DC power jack is located on the rear of the DTX receiver.
NOTE: Use only the power supply provided by Black Box.
To connect power to the DTX receiver:
1. Plug the external power supply’s 2.5-mm connector into the DC power jack on the rear of the DTX receiver.
2. Connect the detachable IEC power cord to the power supply.
3. Plug the IEC power cord into an appropriate wall outlet.
3.1.2 Networked installation
The following instructions will enable you to install your DTX5000 receiver and transmitter in a networked configuration.
In this installation, multiple transmitters and DTX receivers are attached via the same Ethernet network on the same subnet.
In this case, it is important for each unit to be configured with a unique IP address.
NOTE: In Desktop and Extender Modes, the DTX5000 receiver and transmitter can obtain their IP address data from a DHCP
server.
DTX5000 transmitters and receivers may be configured for use on a single subnet or for use across routers. Use of routers, however, will cause a slight increase in end-to-end latencies, which may not be acceptable for all applications. If the latency meets or
exceeds 28 ms, the receiver will show an invalid connection.
1 2
Figure 3-3. DTX5000 transmitter and receiver networked installation.
DTX5000-T
3
5
TCP/IP network
4
DTX5000-R
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Table 3-3. Descriptions of items in Figure 3-3.
Number Description
1 Remote workstation
2 DTX5000 transmitter
3 IP Network
4 DTX5000 receiver
5 UTP cable
The DTX5000 receiver has been preconfigured with factory-default network settings. If you install only one DTX receiver and one
DTX5000 transmitter on a subnet, you do not need to change these default network settings. If you install multiple units on the
same subnet, you will need to assign a unique IP address to each unit or configure them for DHCP. This can be done via the serial
port and must be carried out before installing multiple devices on the same network.
NOTE: The DHCP server must be configured to assign IP addresses to the components that do not expire. Do not change the
mode to DHCP unless the equipment is connected to a DHCP server.
Table 3-4. DTX system default network settings (DTX5000 receiver).
Component IP Address Type Default Gateway Subnet Mask
DTX5000 Receiver 192.168.13.1 Static 0.0.0.0 255.255.255.0
DTX5000 Transmitter 192.168.13.2 Static 0.0.0.0 255.255.255.0
To install the DTX system on a network with the DTX5000 receiver:
1. With the transmitter already connected to the remote workstation, connect it to the LAN via the unit's RJ-45 connector.
2. Connect the peripherals to the DTX receiver. Use UTP cable to connect the DTX receiver to the Ethernet network via the RJ-45
connector on the rear of the DTX receiver.
3. Turn on the DTX receiver. A connection will be automatically established with the remote workstation.
4. Use the serial menu to reconfigure the network settings for the transmitter.
NOTE: If the DTX receiver and transmitter are to be located on different subnets, configure their network settings before you
connect to the network.
NOTE: If there are already transmitter and DTX receiver pairs operating on the subnet, configure network settings of new
transmitter and DTX receiver pairs before connecting them to the network.
5. Use the serial menu to reconfigure the network settings for the DTX receiver.
6. Repeat this procedure for each transmitter and DTX receiver pair you want to install on the network.
To install the DTX system on a network in Desktop Mode:
1. Make sure that each DTX5000 transmitter and DTX5000 receiver has a unique IP address.
2. Using the DTX Control appliance, locate and add the units to the DTX Control database. For information on how to do this,
refer to the ServSwitch DTX Control User Guide.
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