Blackberry 950, 957 User Manual

Additional features

PLEASE READ THE LEGAL NOTICES SET OUT AT THE END OF
THIS DOCUMENT.

This document outlines the features that are available with your RIM
handheld with Interactive Messaging PLUS Service or your
BlackBerry handheld with XpressMail Service. For more information
on the handheld’s features, refer to the online Handheld User Guide.

Contents

• Composing and sending messages

• Sending messages

• Setting current message options

• Setting message options

• Sending handheld-to-handheld messages

• Creating a response list

• Customizing the auto signature

• Sending an auto reply message

• Receiving and reading messages

• Receiving long messages

• Forwarding long messages

• Replying to a message containing a response list

• Using the Address Book

• Address Book fields

• Customizing your handheld options

• Message Services

• User Profile

Composing and sending messages

With a RIM handheld with Interactive Messaging PLUS Service or BlackBerry
handheld with XpressMail Service, you can send messages using a variety of services,
set delivery confirmation for the current message, and send messages containing
response lists.

Sending messages

After you activate your handheld, you can begin to send and receive messages. When
you send messages, choose from the following send methods:

•Email: Select the contact’s email address.

• Phone: Select the contact’s phone number. If you have a phone number entered in

more than one of the Home, Mobile, or Wor k fields, you are prompted to select
which phone number to use.

• Fax #: Select the contact’s fax number.

•1-way Pager: Select the contact’s pager number.

• Interactive Handheld: Select the contact’s interactive handheld address.

•PIN: Select the contact’s personal identification number (PIN).

To send a message

1. On the Home screen, click the Compose icon. The To screen appears.

2. Select a contact for whom you have saved an email address and click the

trackwheel to view the menu. Click Email.

To screen - Email item

3. In the Subject field, type a subject and press the Enter key. Type your message.

4. Click the trackwheel to view the menu. Click Send. You return to the Messages

screen.

If you are in an area of wireless coverage that is sufficient for sending email messages,
a check mark appears beside the message within a short period of time. This icon
indicates that your message was transmitted successfully.

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If you are not in an area of sufficient wireless coverage, you do not need to cancel
sending your message. Your handheld sends the message automatically when you
return to an area with sufficient wireless coverage.

Setting current message options

You can set current message options to receive delivery confirmation or confirmation
that the message has been read.

Note: The Confirm Delivery and Confirm Read features are only available if you use the
Interactive service. The options appear on the Current Message Options screen for all services,
but you are only able to use them with the Interactive service.

Current Message Options screen

Confirm Delivery: Set whether you want to be notified when the message is
successfully delivered to the recipient(s). If you set this field to Yes, you receive
notification when you are using one of the following send methods: Interactive
Handheld, 1-way Pager, Fax #, or Phone. The default is Yes.

Note: If this field is set to Yes, the check mark beside your sent message changes to a D when
the message is delivered to the recipient(s).

Confirm Read: Set whether you want to be notified when the message is read by the
recipient(s). If you set this field to Yes , you receive notification when you are using
one of the following send methods: Interactive Handheld, 1-way Pager, Fax #, or
Phone. The default is Yes.

Note: If this field is set to Yes, the check mark beside your sent message changes to a D when
the message is delivered to the recipient(s). The D changes to an R when the message is read
by the recipient(s).

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Setting message options

You can set the message options for all messages to specify how long they remain
open before being marked as read. You can also specify how messages should be
deleted for each service that is activated on your handheld.

Note: The AutoRead and AutoRead Timer fields only appear if you have the Interactive service
on your handheld. If the fields appear on your handheld, you can set them for all messages,
regardless of the service you are using.

AutoRead: Set whether you want messages to open automatically when you remove
your handheld from the holster. The default is Ye s.

AutoRead Timer: When you receive a new message and remove your handheld from
the holster, the message is marked as read after a set length of time. The default is 3
seconds. If you select Off, you must close the message before it is marked as read.

Sending handheld-to-handheld messages

You can select Interactive Handheld as your send method to send messages to other
handhelds and receive confirmation that the recipient has received and read your
message. To use Interactive Handheld as a send method, one of the following items
must be entered in the Interactive Handheld field of your contact’s Address Book
entry:

• recipient’s user name, which is a unique, alphanumeric identification tag assigned

to each subscriber

• PIN that is assigned to the subscriber for use with the Automated Response

Center

• PIN that is assigned to the subscriber’s handheld

To send a handheld-to-handheld message

1. On the Home screen, click the Compose icon. The To screen appears.

2. Select a contact for whom you have saved an Interactive Handheld number and

click the trackwheel to view the menu. Click Interactive Handheld.

To screen - Interactive Handheld item

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