BIXOLON SRP-280C, SRP-280A User Manual

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User’s Manual

SRP-280

Impact Printer Rev. 1.11

http://www.bixolon.com

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SRP-280

■ Table of Contents

※ Manual Information & Usage Precautions ................................................................. 3

1. Content Confirmation ................................................................................................... 7

2. Product Part Names...................................................................................................... 8

3. Installation & Usage ...................................................................................................... 9

3-1 Power Connection ..................................................................................................... 9

3-2 Interface Cable Connection ..................................................................................... 10

3-3 Cash Drawer Connection ......................................................................................... 11

3-4 Ribbon Cartridge Installation ................................................................................... 12

3-5 Paper Installation ..................................................................................................... 13

3-6 Control Panel Usage ................................................................................................ 15

4. Self-Test ....................................................................................................................... 16

5. Fine Tuning ................................................................................................................. 17

5-1 Dip Switch Adjustment ............................................................................................. 17

5-2 Paper Width Adjustment .......................................................................................... 19

5-3 Paper Jam Removal ................................................................................................ 20

6. Appendix ..................................................................................................................... 22

6-1 Specifications........................................................................................................... 22

6-2 RS-232C (Serial Interface) Cable Specifications ..................................................... 23

6-3 IEEE1284 (Parallel Interface) Cable Specifications ................................................. 24

6-4 USB Interface Cable Specifications ......................................................................... 25

6-5 Cash Drawer Cable Specifications .......................................................................... 25

6-6 Certification .............................................................................................................. 26

6-7 Label Types ............................................................................................................. 26

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■ Manual Information

※ Manual Information & Usage Precautions

This user manual contains basic information for product usage as well as for emergency measures that may be required.

※ The following separate manuals provide more detailed content on various technological issues and areas.

1. Windows Driver Manual

This manual provides information on installation and main functions of the Windows Driver for this product.

2. OPOS Driver Manual

This manual provides information on installation and main functions of the OPOS Driver for this product.

3. Control Commands Manual

This manual provides information on the protocol and functions of the control commands that can be used with this product.

4. Code Pages Manual

This manual provides information on each character code page that can be used with this product.

We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. In following, product specifications and/or user manual content may be changed without prior notice.

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■ Safety Precautions

In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage.

WARNING

Violating following instructions can cause serious injury or death.

Do not bend the cable by force or leave it under any heavy object.

• A damaged cable can cause a fire.

Do not plug in or unplug with your hands wet.

• You can be electrocuted.

Keep the plastic bag out of children’s reach.

• If not, a child may put the bag on his head.

Do not pull the cable to unplug.

• This can damage the cable, which is the origin of a fire or a breakdown of the printer.

You must use only the supplied adapter.

• It is dangerous to use other adapters.

Do not plug several products in one multi-outlet.

• This can provoke over-heating and a fire.

• If the plug is wet or dirty, dry or wipe it before usage.

• If the plug does not fit perfectly with the outlet, do not plug in.

• Be sure to use only standardized multi-outlets.

PROHIBIT

ONLY SUPPLIED ADAPTER

PROHIBIT

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CAUTION

Violating following instructions can cause slight wound or damage the appliance

Do not use the printer when it is out of order. This can cause a fire or an electrocution.

• Switch off and unplug the printer before calling your dealer.

Do not let water or other foreign objects in the printer.

• If this happened, switch off and unplug the printer before calling your dealer.

Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.

• Call your dealer when you need these services.

• Do not touch the blade of auto cutter.

Install the printer on the stable surface.

• If the printer falls down, it can be broken and you can hurt yourself.

Keep the desiccant out of children’s reach.

• If not, they may eat it.

If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures.

• Switch off the printer and unplug the set from the mains.

• After the disappearance of the smoke, call your dealer to repair it.

TO UNPLUG

PROHIBIT

DISASSEMBLING

PROHIBITED

PROHIBIT

TO UNPLUG

PRINTER

DEALER

PRINTER

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■ Other Precautions

The copyright for this user manual and various other manuals is property of the BIXOLON Co., Ltd. Any copying or conversion into electronic firm and saving of this material without the express written permission of BIXOLON Co., Ltd. is strictly prohibited.

Use of the information contained in this manual is not subject to any patent liability. This manual has been prepared with utmost care and attention to detail but may contain certain errors and/or omissions.

BIXOLON Co., Ltd. is not legally liable for any damages resulting from the use of the information in this manual.

BIXOLON Co., Ltd. and its affiliates are not legally liable (United States excluded) for any damages, loss, costs, and/or expenses that result from the breakdown, malfunction, and/or misuse of the product due to violation or neglect of the operation and maintenance information and instructions provided by the BIXOLON Co., Ltd., as well as from the unauthorized alteration, repair, and/or modification of the product by the user and/or third party.

BIXOLON Co., Ltd. is not legally liable for any damages and/or issues resulting from the use of options and/or parts that are not authentic BIXOLON products or authorized products.

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1. Content Confirmation

The following items should all be contained in the printer package. Contact the dealer from which the purchase was made if any item is damaged and/or missing.

SRP-280C

SRP-280A

Power Cord

AC Adapter

Paper Roll

Ribbon Cartridge

Installation Guide

Two-Inch Paper Guide

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2. Product Part Names

Cartridge Knob

Printer Cover

Ribbon Cartridge

Auto Cutter

Power Switch

Head Cover

Paper Feed Button

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3. Installation & Usage

3-1 Power Connection

Connect power to the printer as shown below.

1) Turn off the printer power switch.

2) Check to see that the AC adapter voltage matches that of the power source.

3) Connect the AC adapter jack to the printer power connector.

4) Connect the power cord to the AC adapter.

5) Connect the power cord to a power source/outlet.

Power Connector AC Adapter

Power Cord

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3-2 Interface Cable Connection

Connect the printer with a POS system (PC, ECR, etc.) via an interface cable as shown below.

This printer supports the following communications interface standards.

- RS-232C (Serial)

- IEEE1284 (Parallel)

- USB

1) Turn off the power switch on both the printer and the POS system (PC, ECR, etc.).

2) Connect the interface cable to the printer interface connector.

- For a Serial cable, secure by tightening the screws on both sides.

- For a Parallel cable, secure by fastening the clips on both sides.

Interface Cable

Interface Connector

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3-3 Cash Drawer Connection

Connect the printer and cash drawer via the interface cable as shown below.

1) Turn off the power switch on both the printer and the POS system (PC, ECR, etc.).

2) Connect the cash drawer cable to the printer cash drawer connector.

※ CAUTION Do not connect a telephone line to the printer cash drawer connector. Doing so may cause damage to the printer and telephone line.

Cash Drawer Cable

Cash Drawer Connector

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3-4 Ribbon Cartridge Installation

Install the ribbon cartridge as shown below.

1) Turn off the printer power switch.

2) Open the printer cover.

3) Before inserting the ribbon cartridge, turn the cartridge knob clockwise in order prevent the ribbon from tangling.

4) Insert the ribbon cartridge as shown in the image above, and set the ribbon so that is

behind the printer head.

5) To allow the ribbon to move freely within the ribbon cartridge during insertion, turn the

cartridge knob clockwise once more.

※ CAUTION

Using unauthorized ribbon cartridges may result in poor printing quality or malfunction and will void the warranty. Refer to page 6-1 of the User Manual for the specifications of the supported ribbon cartridges.

Cartridge Knob

Printer Cover

Ribbon Cartridge

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3-5 Paper Installation

1) Turn on the printer power.

2) Open the printer cover. (Remove any core of a fully used paper roll if present.)

3) Undo the paper roll, and make sure that the lower edge is cleanly cut.

4) Insert the paper roll as shown below.

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5) Insert the end of the paper roll into the paper slot as shown below. The paper then

feeds automatically. Automatic cutting is available for printer models equipped with auto cutters. (SRP-280C)

- For printer models without auto cutters, tear off the paper as shown below.

(SRP-280A)

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3-6 Control Panel Usage

O Feed Press this button to feed paper.

This button is also used for self-tests and hexa-printing.

- Refer to “4. Self-Test” for details related to self-tests.

- Refer to the service manual for information on hexa-printing.

O Power This lamp turns green when the printer power is on.

O Error This lamp turns red when a printer error occurs.

O Paper Out This lamp turns red when paper has been fully used.

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4. Self-Test

Run the self-test when first setting the printer or when encountering a problem. The following printer attributes can be assessed.

- Control Circuits, Mechanisms, Print Quality, and ROM Version.

If no issue is found with the printer after running the self-test, examine the other devices or peripherals and software. This function is independent of such other devices and software.

Self-Test instructions are as follows.

1) Check to see that the paper is properly installed.

2) Turn off the printer power and close the printer paper cover.

3) Press the paper feed button and simultaneously turn on the printer power to commence

the self-test.

4) The test ceases after printing the current printer status and the following message.

(The 'PAPER LED' lamp blinks.)

SELF-TEST PRINTING.

PLEASE PRESS THE FEED BUTTON.

5) To additionally print the embedded characters in the printer, press the paper feed button

once more.

6) The self-test ends automatically after the following message is printed.

** CHARACTER TEST COMPLETED **

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5. Fine Tuning

5-1 Dip Switch Adjustment

The dip switches can be used to select the following printer functions.

- Emulation

- Auto Cutter, Font Interval, Auto Line Feed

- Serial Communications Settings, Hexa-Printing

The dip switches are located on the under side of the printer.

Dip switch adjustment instructions are as follows.

1) Turn off the printer power.

2) Turn the printer over and remove the dip switch cover.

3) Use a pointy edged object to adjust the dip switches.

(Refer to the following diagram for functions per switch.)

4) New settings take effect when turning the printer back on.

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[Diagram 1] Dip Switch 1 Settings

Switch

Function

Off

Default

SW1-1

Emulation Selection

STAR

BXL/POS

OFF

SW1-2

Language Selection

Standard

Chinese

SW1-3

Auto Cutter Setting

Enable

Disable

by Model

SW1-4

Font Interval Setting

2 (46 column)

3 (42 column)

OFF

SW1-5

Vertical Alignment

Refer to Chart (1) below.

OFF

SW1-6

OFF

SW1-7

Service Technician Mode

OFF

SW1-8

Black-Mark Setting

Black-mark mode

Normal mode

OFF

Chart (1) Vertical Alignment

SW-5

SW-6

Mode

OFF

Backlash #0

OFF

Backlash #1

OFF

Backlash #2

Backlash #3

[Diagram 2] Dip Switch 2 Settings

Switch

Function

Off

Default

SW2-1

Paper Width Selection

2 inch

3 inch

OFF

SW2-2

Hexa-Printing Selection

Enable

Disable

OFF

SW2-3

Reserved

SW2-4

RS-232C Setting – Data Length

7 bits

8 bits

OFF

SW2-5

RS-232C Setting – Parity Check

Enable

Disable

OFF

SW2-6

RS-232C Setting – Parity Selection

EVEN

ODD

OFF

SW2-7

RS-232C Setting – Baud Rate

Refer to Chart (2) below.

OFF

SW2-8

OFF

Chart (2) RS-232C Setting – Baud Rate

SW-7

SW-8

Baud Rate

OFF

2400

OFF

4800

OFF

9600

19200

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5-2 Paper Width Adjustment

This printer supports the use of two-inch and three-inch paper. To use two-inch paper, install the two-inch paper guide as shown below.

1) Turn off the printer power and open the printer cover.

2) Confirm the location of the hole for the “two-inch paper guide” inside the printer.

3) Insert the “two-inch paper guide” into the hole as shown above.

(Affix the “two-inch paper guide” securely so that it does not shake loose.)

4) Change dip switch 2-1, on the under side of the printer, from OFF to ON.

5) Turn on the printer power.

6) Install the two-inch paper roll and use.

Printer Front

Printer Rear

Two-Inch Paper Guide

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5-3 Paper Jam Removal

Remove jammed paper as shown below.

1) Open the printer cover.

2) Raise the auto cutter.

3) Remove the ribbon cartridge.

4) Use a screwdriver or coin to loosen the screw as shown above.

5) Remove the head cover.

6) Push the head to the left and fix in place.

7) Turn the paper feed knob and remove the jammed paper.

8) Replace the head cover and fasten the screw.

9) Place the ribbon cartridge and paper back in their original positions and close the printer

cover.

※ WARNING The printer head can get hot during printing.

After printing, wait at least 10 minutes to allow cooling before handling the printer interior.

Ribbon Cartridge

Auto Cutter

Coin

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※ CAUTION If the cutting edge of the auto cutter is not in its normal position, paper cannot be

inserted properly.

Insert a screwdriver into the hole near the bottom of the auto cutter as shown below, and turn the gear within the auto cutter to adjust the cutting edge to its normal position.

Cutting Edge

Normal Position

Wrong Position

[Cutting Edge Position]

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6. Appendix

6-1 Specifications

Item

Description

Printer

Printing Method

Serial Impact Dot

Head Pin Number

Print Direction

Two-way

Print Speed

4.3 LPS (lines per second)

Characters Per

Line

ASCII

3” printing

9 X 9

7 X 9

35 char.

42 char.

2” printing

9 X 9

7 X 9

25 char.

30 char.

Ribbon

Type

Cartridge type (GRC-202B)

Color

Black

Life

4 million characters

Paper

Type

Roll

Width

3 inch: 76 ± 0.5mm 2 inch: 57.5 ± 0.5mm

Diameter

Max. 83mm (3.26")

Thickness

0.06mm ~ 0.085mm (0.002" ~ 0.003")

Adapter

SMPS AC Input

AC100 ~ 240V (50Hz ~ 60Hz)

SMPS Voltage,

Current

DC 24 V, 1.5 A

Auto

Cutter

Cutter Type

Guillotine type

Cutter Width

Max. 85 mm

Cutter Thickness

Max. 0.1mm

Other

Total Volume

• A type: 165 X 270 X 130

• C type: 165 X 270 X 132

Weight

Weight (printer only) / Weight (with box & accessories): 1.85kg / 2.8kg

Reliability

Head : 300 million dots Printer : 10 million lines (MCBF) Auto Cutter : 1 million cuts

Operation

Temperature

0℃ ~ 45℃ (32℉ ~ 113℉)

Operation

Humidity

10% ~ 80%

Storage

Temperature

-20℃ ~ 60℃ (-4℉ ~ 140℉)

Storage Humidity

10% ~ 90%

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6-2 RS-232C (Serial Interface) Cable Specifications

1) Printer Rear Image

※ Turning the dip switch on the Serial interface to the ON position connects DTR and

RTS signals together.

2) Cable Specifications

Pin No.

Signal

Direction

Function

Frame Ground

TxD

Output

Transmit Data

RxD

Input

Receive Data

RTS

Output

Ready To Send

CTS

Input

Clear To Send

DSR

Input

Data Set Ready

Signal Ground

DTR

Output

Data Terminal Ready

Cash Drawer

Connector

Serial Interface

Power Connector

Printer Side

(25P)

Host Side

(25P)

Printer Side

(25P)

Host Side

(9P)

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6-3 IEEE1284 (Parallel Interface) Cable Specifications

1) Printer Rear Image

2) Cable Specifications

No.

Source

Compatibility

Mode

Nibble Mode

Byte Mode

Host

nStrobe

HostClk

Host / Printer

Data 0

(LSB)

Data 0 (LSB)

Host / Printer

Data 1

Host / Printer

Data 2

Host / Printer

Data 3

Host / Printer

Data 4

Host / Printer

Data 5

Host / Printer

Data 6

Host / Printer

Data 7

(MSB)

Data 7 (MSB)

Printer

Nack

PtrClk

Printer

Busy

PtrBusy /Data3,7

PtrBusy

Printer

Perror

AckDataReq/Data2,6

AckDataReq

Printer

Select

Xflag/Data1,5

Xflag

Host

nAutoFd

HostBusy

GND

Printer

Logic-H

19~30

GND

Host

nInit

Printer

nFault

nDataAvail/Data0,4

nDataAvail

GND

Printer

DK_Status

Printer

+5V

Host

nSelectIn

1284-Active

Cash Drawer

Connector

Parallel Interface

Power Connector

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6-4 USB Interface Cable Specifications

1) Printer Rear Image

2) Cable Specifications

Pin No.

Signal

Wire Color

Function

VBUS

Red

Host Power

D-

White

Data (D-)

D+

Green

Data (D+)

GND

Black

Signal Ground

Shell

Shield

Drain Wire

Frame Ground

6-5 Cash Drawer Cable Specifications

Pin No.

Signal

Direction

Frame Ground

Cash Drawer Control Signal 1

Output

Cash Drawer Operation Confirm Signal

Input

+24V - 5

Cash Drawer Control Signal 2

Output

Signal Ground

Cash Drawer

Connector

USB Interface

Power Connector

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6-6 Certification

1) EMC & Safety Standards

• Europe: CE EMC,CB-Scheme:IEC60950-1, GS: EN60950-1: 2001

• North America: FCC rules parts 15B

WARNING

Use of an unprotected interface cable with this printer conflicts with EMC standards. Users should only use cables approved by BIXOLON.

2) CE Mark

• EMC Directive 89/336/EEC EN55002:1994+A1:1995+A2:1997 EN55024:1998+A1:2001+A2:2003 EN61000-3-2:2000 EN61000-3-3:1995+A1:2001 EN6100-4-2:1995+A1:1998+A2:2001 EN6100-4-3: 2002+A1:2002

EN6100-4-4:2004 EN6100-4-5:1995+A1:2001 EN6100-4-6:1996+A1:2001 EN6100-4-8:1993+A1:2001 EN6100-4-11:1994+A1:2001

• Low Voltage Directive 73/23/EEC Safety: EN60950-1:2001

3) WEEE (Waste Electrical and Electric Equipment)

This mark shown on the product or its literature indicates that the corresponding item should not be discarded at the end of its working life with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate marked

items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office for details of where and how they can conduct environmentally safe recycling of such items. Commercial users should contact their suppliers and check the terms and conditions of purchase contracts. This product should not be combined with other commercial waste for disposal.

4) Rating Label Symbol Information

DC (Direct current)

6-7 Label Types

The label types used with this printer are as follows.

• Control Labels: PC

• Other Labels: PET