Troubleshooting
Bissell Little Green BS-1720F
CONTENTS PAGE
Consumer states unit will not spray………………………………………………..Page2
Consumer states unit has low/no suction………….……………………………..Page 4
Consumer states unit leaks above the collection tank…………………………Page 6
Consumer states unit is leaking out the bottom……….………………………..Page 7
Consumer states unit is very noisy………………………………………….…….Page 8
Prepared by Monique Lania 1 Call Servicing Guide Little Green 1720F
Consumer states unit will not spray
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Solution 1:
Yes, refill solution tank, problem solved No
No, is the U-Clip in unit damaged or
missing?
No, proceed to solution 2
Is the tab on the solution tank lid damaged or missing?
Is the solution tank empty?
Ensure solution tank “snapped” into the unit securely.
How?
Remove solution tank and re-install. Place the solution tank
bottom first into the cavity, then tilt it forward, pressing gently at
the to
until it ‘snaps’ closed. Is the unit spraying now?
No Yes, problem solved
Yes, advise customer to call Bissell Free Call
1800 number again and press Option 3 for
s
are parts and order replacement solution tank
Yes, refer customer to an Authorized Service Center
Prepared by Monique Lania 2 Call Servicing Guide Little Green 1720F
Solution 2:
p
Check to see if unit lost its prime.
How?
Turn unit off. Remove Upholstery Tool
Press trigger for 30 seconds with unit off
Turn unit on, press the trigger, and push into the center of the solution tank. Does unit spray now?
No, check to see if water line inside flex hose is
kinked or being pinched off.
How?
Suction up a full tank of hot tap water into the
collection tank and return to “See if unit lost its
rime”. Does unit spray now?
Yes, problem solved
No, refer customer to an
Authorized Service Center
Yes, check to see if upholstery tool is clogged by
cleaning spray tip with a paper clip. Does unit
spray now?
No, refer customer to an
Authorized Service Center
Yes, problem solved
Prepared by Monique Lania 3 Call Servicing Guide Little Green 1720F
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